Job Title: SOC Manager Company Overview: Our client, a leading organization in the financial services sector, is seeking a dedicated and experienced SOC Manager to join their team. This pivotal role will contribute to safeguarding the organization's digital assets and infrastructure from cybersecurity threats, ensuring a robust security posture and effective incident response. Starting ASAP, paying up to £90,000 per annum. Role Overview: As the SOC Manager, you will be responsible for providing strategic leadership, technical expertise, and operational oversight to the Security Operations Center (SOC) team. Your role will involve managing both external and internal SOC personnel, overseeing security monitoring and analysis, incident response, threat intelligence, and vulnerability management activities. Key Responsibilities: Act as the subject matter expert on SOC matters for the organization. Manage the external SOC team and a small internal team, ensuring alignment with organizational security objectives. Review output from the external SOC team and ensure compliance with requirements. Set clear goals and objectives for the SOC team, providing guidance, support, and training as needed. Oversee detection, analysis, and response to security incidents and breaches, coordinating incident response efforts. Conduct post-incident reviews and implement corrective actions to prevent recurrence. Stay abreast of cybersecurity threats, vulnerabilities, and trends, implementing and maintaining threat intelligence feeds and tools. Develop and refine SOC procedures and playbooks based on emerging threats and attack patterns. Evaluate new security solutions and technologies to enhance threat detection and response capabilities. Collaborate with IT and security teams to integrate security controls and automate workflow processes. Prepare and deliver regular reports on security incidents, trends, and metrics to senior management. Ensure compliance with regulatory requirements and industry standards for incident reporting and documentation. Identify opportunities to enhance SOC operations through process improvements and technology enhancements. Foster a culture of innovation and knowledge sharing within the SOC team and across the organization. Flexibility for out-of-hours work as required. Qualifications and Experience: Bachelor's degree in Cybersecurity, Computer Science, or related field. Relevant professional certifications such as CISSP, CISM, GIAC, or equivalent are preferred. Strong working experience with Sentinel. Familiarity with industry frameworks and standards such as NIST, ISO 27001, and CIS Controls. Experience with writing and socializing SOC policies, standards, and procedures. Strong understanding of information security concepts such as security architecture and design, Information security standards, and information security risk assessment. Excellent analytical, problem-solving, and communication skills.
07/05/2024
Full time
Job Title: SOC Manager Company Overview: Our client, a leading organization in the financial services sector, is seeking a dedicated and experienced SOC Manager to join their team. This pivotal role will contribute to safeguarding the organization's digital assets and infrastructure from cybersecurity threats, ensuring a robust security posture and effective incident response. Starting ASAP, paying up to £90,000 per annum. Role Overview: As the SOC Manager, you will be responsible for providing strategic leadership, technical expertise, and operational oversight to the Security Operations Center (SOC) team. Your role will involve managing both external and internal SOC personnel, overseeing security monitoring and analysis, incident response, threat intelligence, and vulnerability management activities. Key Responsibilities: Act as the subject matter expert on SOC matters for the organization. Manage the external SOC team and a small internal team, ensuring alignment with organizational security objectives. Review output from the external SOC team and ensure compliance with requirements. Set clear goals and objectives for the SOC team, providing guidance, support, and training as needed. Oversee detection, analysis, and response to security incidents and breaches, coordinating incident response efforts. Conduct post-incident reviews and implement corrective actions to prevent recurrence. Stay abreast of cybersecurity threats, vulnerabilities, and trends, implementing and maintaining threat intelligence feeds and tools. Develop and refine SOC procedures and playbooks based on emerging threats and attack patterns. Evaluate new security solutions and technologies to enhance threat detection and response capabilities. Collaborate with IT and security teams to integrate security controls and automate workflow processes. Prepare and deliver regular reports on security incidents, trends, and metrics to senior management. Ensure compliance with regulatory requirements and industry standards for incident reporting and documentation. Identify opportunities to enhance SOC operations through process improvements and technology enhancements. Foster a culture of innovation and knowledge sharing within the SOC team and across the organization. Flexibility for out-of-hours work as required. Qualifications and Experience: Bachelor's degree in Cybersecurity, Computer Science, or related field. Relevant professional certifications such as CISSP, CISM, GIAC, or equivalent are preferred. Strong working experience with Sentinel. Familiarity with industry frameworks and standards such as NIST, ISO 27001, and CIS Controls. Experience with writing and socializing SOC policies, standards, and procedures. Strong understanding of information security concepts such as security architecture and design, Information security standards, and information security risk assessment. Excellent analytical, problem-solving, and communication skills.
Clinical Solutions Specialist. Job Summary: Our client a market leading global digital healthcare supplier require a Clinical Solutions Specialist to play a crucial role in connecting clinical and IT teams within healthcare organisations (NHS). Working closely with Clinical and Professional Services teams, this role facilitates successful customer implementation projects post-sale by applying clinical expertise, organisational knowledge, and change management skills. The position involves collaborating with clinical teams to understand workflows, define functional requirements, oversee configuration activities, and coordinate user testing. Additionally, the role contributes to refining clinical implementation methodology and requires some domestic and occasional international travel. Duties and Responsibilities: - Facilitate communication between clinical and IT teams through on-site visits, phone calls, web conferences, and email. - Execute project tasks including consulting on solutions, clinical workflow design and testing, and providing guidance on best practices. - Develop concise Clinical Design Documentation outlining workflows and recommendations for each clinical area. - Contribute to creating and maintaining process-related best practices, training materials, and documentation. - Identify clinical risks and assist in developing risk mitigation strategies. - Collaborate with Clinical Informatics Analyst to enhance existing workflows using digital solutions. - Offer implementation and post-implementation support. - Willingness to travel and work on-site at various healthcare facilities. - Engage with IT and clinical leadership and staff. - Perform other duties as assigned. Qualifications: - Preferred: Nursing degree or equivalent extensive clinical operations experience (Nursing, Radiologist etc) - Previous or current clinical or operational experience required. - Expertise in clinical workflows in major acute care hospital settings. - Credibility in the clinical environment. - Ability to translate clinical terminology and processes into layman's terms for non-clinical colleagues. - Excellent communication skills and ability to network with clinical peers and team members. - Capable of leading or participating in cross-functional teams. - Familiarity with acute care hospital information technologies preferred. - Knowledge of healthcare policies and regulations, such as NHS guidelines and information governance, preferred. - Familiarity with product management and software development life cycle preferred but not required. - Strong writing skills to document clinical analysis and recommendations clearly. This is an excellent opportunity to move into a full time digital career using your extensive clinical background. This is a remote role with some onsite work for meetings with clients 10%-20% of the time with very occasional longer periods, candidates require excellent communication skills and the ability to interact and direct senior healthcare clients. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
07/05/2024
Full time
Clinical Solutions Specialist. Job Summary: Our client a market leading global digital healthcare supplier require a Clinical Solutions Specialist to play a crucial role in connecting clinical and IT teams within healthcare organisations (NHS). Working closely with Clinical and Professional Services teams, this role facilitates successful customer implementation projects post-sale by applying clinical expertise, organisational knowledge, and change management skills. The position involves collaborating with clinical teams to understand workflows, define functional requirements, oversee configuration activities, and coordinate user testing. Additionally, the role contributes to refining clinical implementation methodology and requires some domestic and occasional international travel. Duties and Responsibilities: - Facilitate communication between clinical and IT teams through on-site visits, phone calls, web conferences, and email. - Execute project tasks including consulting on solutions, clinical workflow design and testing, and providing guidance on best practices. - Develop concise Clinical Design Documentation outlining workflows and recommendations for each clinical area. - Contribute to creating and maintaining process-related best practices, training materials, and documentation. - Identify clinical risks and assist in developing risk mitigation strategies. - Collaborate with Clinical Informatics Analyst to enhance existing workflows using digital solutions. - Offer implementation and post-implementation support. - Willingness to travel and work on-site at various healthcare facilities. - Engage with IT and clinical leadership and staff. - Perform other duties as assigned. Qualifications: - Preferred: Nursing degree or equivalent extensive clinical operations experience (Nursing, Radiologist etc) - Previous or current clinical or operational experience required. - Expertise in clinical workflows in major acute care hospital settings. - Credibility in the clinical environment. - Ability to translate clinical terminology and processes into layman's terms for non-clinical colleagues. - Excellent communication skills and ability to network with clinical peers and team members. - Capable of leading or participating in cross-functional teams. - Familiarity with acute care hospital information technologies preferred. - Knowledge of healthcare policies and regulations, such as NHS guidelines and information governance, preferred. - Familiarity with product management and software development life cycle preferred but not required. - Strong writing skills to document clinical analysis and recommendations clearly. This is an excellent opportunity to move into a full time digital career using your extensive clinical background. This is a remote role with some onsite work for meetings with clients 10%-20% of the time with very occasional longer periods, candidates require excellent communication skills and the ability to interact and direct senior healthcare clients. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
LA International Computer Consultants Ltd
Chippenham, Wiltshire
You'll have the following responsibilities * Capture detailed customer technical requirements and translation to detailed solution design in accordance with design methodologies. * Manage and recommend on the technical direction and helps determine the optimum solution design for customers. * Manage the review and validation processes for both new developments and in-life products and services, ensuring full integration across all aspects, considering the broad impact of solutions on the product roadmap. * Drive the improvement of design and delivery capabilities for end-to-end technical solutions. * Manage customer solution design engagement and statement of work creation, including any 3rd party deliverables. * Facilitate the development of strong customer relationships at the senior level through providing specialist service design expertise and influencing the customer's service strategy and operational decisions. Drive consistency in architecture and technical processes, with the aim of reducing costs and increasing productivity. * Undertake customer migration planning and implementation. * Coordinate impact assessments and design documentation updates. * Resolve complex solution and service issues, leads root cause analysis, troubleshooting and escalation. * Pursue the identification of potential risks and the implementation of controls and mitigations, ensuring compliance with relevant industry and company policies. * Ensure the delivery of thought leadership in complex bids and agreeing strategic approach as part of customer solution design. * Mentor other customer solution designers, helping to improve the team's abilities by acting as a technical resource. * Champion, continuously develop and share with team knowledge on emerging trends and changes in customer solution design. You'll have the following skills & experience * Hold UKSV Developed Vetting clearance. * Comprehensive knowledge and experience of on premise and cloud unified communication technology architecture disciplines: o Fixed voice telecommunications (PBX, carrier class VoIP/IPT and SIP) o Video conferencing o Enterprise mobility (4-5G, EMM, MDM) o PaaS, SaaS Unified and telecommunications solutions * Comprehensive knowledge and experience of telecommunication vendor technologies, solutions, and products (ie, Cisco, Juniper, Ericsson, Nokia, F5 and Palo Alto). * Comprehensive knowledge and hands on experience in designing, configuring, testing, and commissioning complex unified communication technologies. * Preferably have the following professional training and/or accreditations o Cisco technologies (CCNP Collaboration) o Ribbon technologies (SBC-ISP) o Blackberry technologies (BSIP) o VMware technologies (VCP-EUC) * and any one of these: o Avaya technologies (ACIS) o Atos technologies (STI) o VMware technologies (VCTA) o Any other industry COTS unified communication technologies * Proven commercial awareness to ensure CAPEX/OPEX costings of a proposed changed meets customer requirements. * Experience of identifying risks, impact, mitigation, and problem-solving in complex unified communication solutions. * Experienced in communicating complex unified communication technologies to key stakeholders with varying technical knowledge DV Clearance Please send in latest CV Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
07/05/2024
Project-based
You'll have the following responsibilities * Capture detailed customer technical requirements and translation to detailed solution design in accordance with design methodologies. * Manage and recommend on the technical direction and helps determine the optimum solution design for customers. * Manage the review and validation processes for both new developments and in-life products and services, ensuring full integration across all aspects, considering the broad impact of solutions on the product roadmap. * Drive the improvement of design and delivery capabilities for end-to-end technical solutions. * Manage customer solution design engagement and statement of work creation, including any 3rd party deliverables. * Facilitate the development of strong customer relationships at the senior level through providing specialist service design expertise and influencing the customer's service strategy and operational decisions. Drive consistency in architecture and technical processes, with the aim of reducing costs and increasing productivity. * Undertake customer migration planning and implementation. * Coordinate impact assessments and design documentation updates. * Resolve complex solution and service issues, leads root cause analysis, troubleshooting and escalation. * Pursue the identification of potential risks and the implementation of controls and mitigations, ensuring compliance with relevant industry and company policies. * Ensure the delivery of thought leadership in complex bids and agreeing strategic approach as part of customer solution design. * Mentor other customer solution designers, helping to improve the team's abilities by acting as a technical resource. * Champion, continuously develop and share with team knowledge on emerging trends and changes in customer solution design. You'll have the following skills & experience * Hold UKSV Developed Vetting clearance. * Comprehensive knowledge and experience of on premise and cloud unified communication technology architecture disciplines: o Fixed voice telecommunications (PBX, carrier class VoIP/IPT and SIP) o Video conferencing o Enterprise mobility (4-5G, EMM, MDM) o PaaS, SaaS Unified and telecommunications solutions * Comprehensive knowledge and experience of telecommunication vendor technologies, solutions, and products (ie, Cisco, Juniper, Ericsson, Nokia, F5 and Palo Alto). * Comprehensive knowledge and hands on experience in designing, configuring, testing, and commissioning complex unified communication technologies. * Preferably have the following professional training and/or accreditations o Cisco technologies (CCNP Collaboration) o Ribbon technologies (SBC-ISP) o Blackberry technologies (BSIP) o VMware technologies (VCP-EUC) * and any one of these: o Avaya technologies (ACIS) o Atos technologies (STI) o VMware technologies (VCTA) o Any other industry COTS unified communication technologies * Proven commercial awareness to ensure CAPEX/OPEX costings of a proposed changed meets customer requirements. * Experience of identifying risks, impact, mitigation, and problem-solving in complex unified communication solutions. * Experienced in communicating complex unified communication technologies to key stakeholders with varying technical knowledge DV Clearance Please send in latest CV Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
A Human Factors Engineer is required for a hybrid working contract assignment based out of Stevenage or Bristol Overview of department: The military operating environment is becoming more complex and new technological capabilities are required to ensure operational advantage. We believe that integration of Human Factors is critical to the development of safe, usable and effective weapon systems. The Human Factors department is responsible for ensuring that user capability is fully considered in the weapon system, from initial concept design through development and delivery to the customer. You will be joining a team recognised by UK MoD as an industry leader in the delivery of Human Factors Integration where you be able to influence systems as they develop from concept to delivery and gain first-hand experience of working with military users. Our team work transversally across projects through the development life cycle providing capabilities to users across Land, Air and Sea with ongoing projects across Battlefield, Surface Attack, Deep Strike & Air Defence domains. As a partner in FCAS AP we are also at the heart of providing the effects element of the Future Combat Air System (FCAS). Responsibilities: In your role you will be able to directly influence the development of these technologies, engaging directly with the user from early concept through to delivery ensuring that the human-machine relationship is optimised. We are looking for a highly capable, versatile and enthusiastic Human Factors Engineer to undertake a full range of Human Factors tasks across weapon system concepting, development and research activities. Responsibilities include: * Conduct of Human Factors Integration through the development life cycle providing progressive assurance to the customer as per Def Stan 00-251 * Development of User Interface prototypes and conduct of Human Centred Design. * Analysis and assessment of the role of the operator within the weapon system considering weapon system planning, command and control * Definition of HF requirements and development and maintenance of lower level detailed specifications (eg for HMI/HCI) * Conduct of User Experiments and Trials supporting system conception, development and verification taking into account operator workload and situational awareness * Analysis of physical ergonomics, equipment and integration into workspaces Skillset/experience required: * Member of the Chartered Institute of Ergonomics and Human Factors (CIEHF) * User Interface design & use of User Interface prototyping tools such as Axure * Implementing Human Centred Design processes * Application of Human Factors Integration & Human Factors Engineering in a Defence context * Knowledge of defence standards (00-251) * Conduct of core HF activities including task analysis, requirements development, user trials and Experimentation. * Application of physical ergonomics and use of CAD software such as Jack or RAMSIS * Good understanding of Systems Engineering and disciplines that interact with Human Factors (Supportability, Training, Systems) including definition and verification of HF requirements. * MS Office, DOORS * Ability to generate technical reports * Good planning skills * Customer focused * Effective communication skills. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
07/05/2024
Project-based
A Human Factors Engineer is required for a hybrid working contract assignment based out of Stevenage or Bristol Overview of department: The military operating environment is becoming more complex and new technological capabilities are required to ensure operational advantage. We believe that integration of Human Factors is critical to the development of safe, usable and effective weapon systems. The Human Factors department is responsible for ensuring that user capability is fully considered in the weapon system, from initial concept design through development and delivery to the customer. You will be joining a team recognised by UK MoD as an industry leader in the delivery of Human Factors Integration where you be able to influence systems as they develop from concept to delivery and gain first-hand experience of working with military users. Our team work transversally across projects through the development life cycle providing capabilities to users across Land, Air and Sea with ongoing projects across Battlefield, Surface Attack, Deep Strike & Air Defence domains. As a partner in FCAS AP we are also at the heart of providing the effects element of the Future Combat Air System (FCAS). Responsibilities: In your role you will be able to directly influence the development of these technologies, engaging directly with the user from early concept through to delivery ensuring that the human-machine relationship is optimised. We are looking for a highly capable, versatile and enthusiastic Human Factors Engineer to undertake a full range of Human Factors tasks across weapon system concepting, development and research activities. Responsibilities include: * Conduct of Human Factors Integration through the development life cycle providing progressive assurance to the customer as per Def Stan 00-251 * Development of User Interface prototypes and conduct of Human Centred Design. * Analysis and assessment of the role of the operator within the weapon system considering weapon system planning, command and control * Definition of HF requirements and development and maintenance of lower level detailed specifications (eg for HMI/HCI) * Conduct of User Experiments and Trials supporting system conception, development and verification taking into account operator workload and situational awareness * Analysis of physical ergonomics, equipment and integration into workspaces Skillset/experience required: * Member of the Chartered Institute of Ergonomics and Human Factors (CIEHF) * User Interface design & use of User Interface prototyping tools such as Axure * Implementing Human Centred Design processes * Application of Human Factors Integration & Human Factors Engineering in a Defence context * Knowledge of defence standards (00-251) * Conduct of core HF activities including task analysis, requirements development, user trials and Experimentation. * Application of physical ergonomics and use of CAD software such as Jack or RAMSIS * Good understanding of Systems Engineering and disciplines that interact with Human Factors (Supportability, Training, Systems) including definition and verification of HF requirements. * MS Office, DOORS * Ability to generate technical reports * Good planning skills * Customer focused * Effective communication skills. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Request Technology - Craig Johnson
Chicago, Illinois
*There is no sponsorship for this 6 month contract role* Prestigious Financial Institution is currently seeking a Sr. Performance Testing Engineer with SDET experience. Candidate will be on a team that is responsible for the operationalization of new projects as it pertains to performance testing and other processes that will be necessary to maintain the new system when it goes live. Duties will include but not limited to parallel testing, creating test automation processes that will simplify the parallel testing process. UAT Testing and documenting test results. Responsibilities: Requirements analysis and requirements gathering as it relates to test planning End to End Test planning and execution Assist with the standing up of on-prem and AWS test platforms Assist with the creation of best practices deployment processes Assist with the development of automated testing processes that will simplify our parallel testing process (Encore Versus RTC) Work with our business partners on in the development of test plans and test cases Prepare documentation needed for any automated process and other testing procedures created (test plans, architecture/design) Participates in test results reviews, proactively identifying and mitigating potential issues and defects as well as assisting with continuous improvement Drives continuous improvement efforts by identifying and championing practical means of reducing time to market while maintaining high quality Must be a willing self-starter, independent and comfortable with a fast paced, dynamic environment A team player who assists the team as required to achieve collective goals & delivery milestones including knowledge-share Embraces and advocates for Agile best practices for software development discipline (be true to Agile Manifesto) Actively participates in creation and review of both business and technical user stories, providing constructive feedback and input on both work effort estimation as well as architecture/design improvements Participating in innovative design and proof of concepts with emerging technologies and solutions Embrace industry best practices like continuous integration, continuous deployment, automated testing, TDD etc. Follows agreed upon SDLC procedures to ensure that all information system products and services meet both explicit and implicit quality standards, end-user functional requirements, architectural standards, performance requirements, audit requirements, security rules are upheld, and external facing reporting is properly represented. Performs application and project risk analysis and recommends quality improvements. Assists Production Support by providing advice on system functionality and fixes as required Assist with departmental and new employee training Qualifications: Requires an in-depth knowledge of a development life cycle. Must be competent at the highest technical level in all phases of application development and implementation and testing Requires good communication, analytical, sound judgment and management skills Ability to work effectively with clients, management, and staff. 7+ years experience with SQL to maintain, create and retrieve information from structured or unstructured data stores. Ability to quickly resolve complex data issues in accessing, updating, manipulating, inserting, and modifying data efficiently. Functional and technical specifications creation knowledge Leadership capabilities Knowledge of QA best practices (system, regression, unit, performance) Good organization skills and documentation creation Intellectually curious and eager to learn BS degree in Computer Science, similar technical field required. Masters degree preferred.
06/05/2024
Project-based
*There is no sponsorship for this 6 month contract role* Prestigious Financial Institution is currently seeking a Sr. Performance Testing Engineer with SDET experience. Candidate will be on a team that is responsible for the operationalization of new projects as it pertains to performance testing and other processes that will be necessary to maintain the new system when it goes live. Duties will include but not limited to parallel testing, creating test automation processes that will simplify the parallel testing process. UAT Testing and documenting test results. Responsibilities: Requirements analysis and requirements gathering as it relates to test planning End to End Test planning and execution Assist with the standing up of on-prem and AWS test platforms Assist with the creation of best practices deployment processes Assist with the development of automated testing processes that will simplify our parallel testing process (Encore Versus RTC) Work with our business partners on in the development of test plans and test cases Prepare documentation needed for any automated process and other testing procedures created (test plans, architecture/design) Participates in test results reviews, proactively identifying and mitigating potential issues and defects as well as assisting with continuous improvement Drives continuous improvement efforts by identifying and championing practical means of reducing time to market while maintaining high quality Must be a willing self-starter, independent and comfortable with a fast paced, dynamic environment A team player who assists the team as required to achieve collective goals & delivery milestones including knowledge-share Embraces and advocates for Agile best practices for software development discipline (be true to Agile Manifesto) Actively participates in creation and review of both business and technical user stories, providing constructive feedback and input on both work effort estimation as well as architecture/design improvements Participating in innovative design and proof of concepts with emerging technologies and solutions Embrace industry best practices like continuous integration, continuous deployment, automated testing, TDD etc. Follows agreed upon SDLC procedures to ensure that all information system products and services meet both explicit and implicit quality standards, end-user functional requirements, architectural standards, performance requirements, audit requirements, security rules are upheld, and external facing reporting is properly represented. Performs application and project risk analysis and recommends quality improvements. Assists Production Support by providing advice on system functionality and fixes as required Assist with departmental and new employee training Qualifications: Requires an in-depth knowledge of a development life cycle. Must be competent at the highest technical level in all phases of application development and implementation and testing Requires good communication, analytical, sound judgment and management skills Ability to work effectively with clients, management, and staff. 7+ years experience with SQL to maintain, create and retrieve information from structured or unstructured data stores. Ability to quickly resolve complex data issues in accessing, updating, manipulating, inserting, and modifying data efficiently. Functional and technical specifications creation knowledge Leadership capabilities Knowledge of QA best practices (system, regression, unit, performance) Good organization skills and documentation creation Intellectually curious and eager to learn BS degree in Computer Science, similar technical field required. Masters degree preferred.
Request Technology - Craig Johnson
Chicago, Illinois
*Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Appian Developer. Candidate will be responsible for design; development, testing and implementation of process-centric business process management solutions based on Appian, and other automation software. Work with users and analysts to gather requirements and deliver technical solutions. Prior development experience in Appian and knowledge of the platform is preferred. Responsibilities: Identifying new process opportunities and accurately analysing and estimating new processes, quickly assessing feasibility. Analyzing, understanding and documenting the business processes in detail where required. Designing process automation solutions in accordance with standard design principles and conventions. Configuring new processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand. Creating and maintaining solution documentation. Supporting existing processes and implementing change requirements as part of a structured change control process. Problem solving issues that arise in day to day running of processes and providing timely responses and solutions as required. Following Agile methodology for solution delivery. Working and coordinating with all team members to address customer requests. Qualifications : Excellent knowledge of system implementations along with basic understanding of key concepts related to Software Development Life Cycle Knowledge and ability to create technical solutions for process automations Strong problem-solving and troubleshooting skills Understanding of Agile methodologies including Scrum Experience in root cause analysis skills Ability to apply analytical thinking to develop and test scripts for technical solutions Ability to plan/manage/prioritize work to meet objectives of multiple or competing priorities/projects Ability to communicate effectively to all levels of users and leadership Technical Skills: Appian development or another BPM/intelligent automation technology (preferred) Software development (.NET, Java, Visual Basic, C#, etc.) (preferred) Familiarity with HTML/CSS, JavaScript and UI/UX design (preferred) Agile methodologies including Scrum (preferred) Education and/or Experience: Business or technology related bachelors degree Software development (.NET, Java, Visual Basic, C#, etc.) (preferred) Experience with Agile methodologies (preferred) Process design and process improvement experience (preferred)
06/05/2024
Full time
*Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Appian Developer. Candidate will be responsible for design; development, testing and implementation of process-centric business process management solutions based on Appian, and other automation software. Work with users and analysts to gather requirements and deliver technical solutions. Prior development experience in Appian and knowledge of the platform is preferred. Responsibilities: Identifying new process opportunities and accurately analysing and estimating new processes, quickly assessing feasibility. Analyzing, understanding and documenting the business processes in detail where required. Designing process automation solutions in accordance with standard design principles and conventions. Configuring new processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand. Creating and maintaining solution documentation. Supporting existing processes and implementing change requirements as part of a structured change control process. Problem solving issues that arise in day to day running of processes and providing timely responses and solutions as required. Following Agile methodology for solution delivery. Working and coordinating with all team members to address customer requests. Qualifications : Excellent knowledge of system implementations along with basic understanding of key concepts related to Software Development Life Cycle Knowledge and ability to create technical solutions for process automations Strong problem-solving and troubleshooting skills Understanding of Agile methodologies including Scrum Experience in root cause analysis skills Ability to apply analytical thinking to develop and test scripts for technical solutions Ability to plan/manage/prioritize work to meet objectives of multiple or competing priorities/projects Ability to communicate effectively to all levels of users and leadership Technical Skills: Appian development or another BPM/intelligent automation technology (preferred) Software development (.NET, Java, Visual Basic, C#, etc.) (preferred) Familiarity with HTML/CSS, JavaScript and UI/UX design (preferred) Agile methodologies including Scrum (preferred) Education and/or Experience: Business or technology related bachelors degree Software development (.NET, Java, Visual Basic, C#, etc.) (preferred) Experience with Agile methodologies (preferred) Process design and process improvement experience (preferred)
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator. Candidate will coach others through education of platform development best practice. The Software Engineer must have a background in SaaS/Low-Code implementation, system administration and can help others to contribute to platform improvements. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Ensure systems and process compliance to regulatory and organizational requirements. Ability to stay on top of industry trends and best practices and propose process and tool changes to take advantage of new developments in the industry. Qualifications: [Required] 5+ years of working experience in IT. [Required] 3+ years of experience in implementing Atlassian products. [Required] Experience with RESTful APIs, JSON, and XML. [Required] Experience with Agile/Scrum or DevOps methodologies. [Preferred] Experience working in Financial Services or otherwise regulated environment. [Preferred] Experience working with SharePoint. [Preferred] Experience with SQL, Python, PowerShell, or other Scripting languages [Preferred] Experience with System and Data Architecture [Preferred] Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools Technical Skills: Problem-solving skills and solution-oriented attitude. Requires a complete understanding of the system development life cycle. Highly motivated to learn new things and motivated by challenges. Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements. Proactive attitude in automating processes as much as possible. Ability to understand the strategic goals of the platforms we support and evaluate customer requests in that context. Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills. Working well with others on the team using effective interpersonal skills. Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. Experience: Bachelors degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. Low code/COTS implementation certifications are desired.
06/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator. Candidate will coach others through education of platform development best practice. The Software Engineer must have a background in SaaS/Low-Code implementation, system administration and can help others to contribute to platform improvements. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Ensure systems and process compliance to regulatory and organizational requirements. Ability to stay on top of industry trends and best practices and propose process and tool changes to take advantage of new developments in the industry. Qualifications: [Required] 5+ years of working experience in IT. [Required] 3+ years of experience in implementing Atlassian products. [Required] Experience with RESTful APIs, JSON, and XML. [Required] Experience with Agile/Scrum or DevOps methodologies. [Preferred] Experience working in Financial Services or otherwise regulated environment. [Preferred] Experience working with SharePoint. [Preferred] Experience with SQL, Python, PowerShell, or other Scripting languages [Preferred] Experience with System and Data Architecture [Preferred] Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools Technical Skills: Problem-solving skills and solution-oriented attitude. Requires a complete understanding of the system development life cycle. Highly motivated to learn new things and motivated by challenges. Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements. Proactive attitude in automating processes as much as possible. Ability to understand the strategic goals of the platforms we support and evaluate customer requests in that context. Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills. Working well with others on the team using effective interpersonal skills. Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. Experience: Bachelors degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. Low code/COTS implementation certifications are desired.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator Candidate will coach others through education of platform development best practice. The Software Engineer must have a background in SaaS/Low-Code implementation, system administration and can help others to contribute to platform improvements. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Ensure systems and process compliance to regulatory and organizational requirements. Ability to stay on top of industry trends and best practices and propose process and tool changes to take advantage of new developments in the industry. Qualifications: [Required] 5+ years of working experience in IT. [Required] 3+ years of experience in implementing Atlassian products. [Required] Experience with RESTful APIs, JSON, and XML. [Required] Experience with Agile/Scrum or DevOps methodologies. [Preferred] Experience working in Financial Services or otherwise regulated environment. [Preferred] Experience working with SharePoint. [Preferred] Experience with SQL, Python, PowerShell, or other Scripting languages [Preferred] Experience with System and Data Architecture [Preferred] Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools Technical Skills: Problem-solving skills and solution-oriented attitude. Requires a complete understanding of the system development life cycle. Highly motivated to learn new things and motivated by challenges. Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements. Proactive attitude in automating processes as much as possible. Ability to understand the strategic goals of the platforms we support and evaluate customer requests in that context. Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills. Working well with others on the team using effective interpersonal skills. Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. Experience: Bachelors degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. Low code/COTS implementation certifications are desired.
06/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator Candidate will coach others through education of platform development best practice. The Software Engineer must have a background in SaaS/Low-Code implementation, system administration and can help others to contribute to platform improvements. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Ensure systems and process compliance to regulatory and organizational requirements. Ability to stay on top of industry trends and best practices and propose process and tool changes to take advantage of new developments in the industry. Qualifications: [Required] 5+ years of working experience in IT. [Required] 3+ years of experience in implementing Atlassian products. [Required] Experience with RESTful APIs, JSON, and XML. [Required] Experience with Agile/Scrum or DevOps methodologies. [Preferred] Experience working in Financial Services or otherwise regulated environment. [Preferred] Experience working with SharePoint. [Preferred] Experience with SQL, Python, PowerShell, or other Scripting languages [Preferred] Experience with System and Data Architecture [Preferred] Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools Technical Skills: Problem-solving skills and solution-oriented attitude. Requires a complete understanding of the system development life cycle. Highly motivated to learn new things and motivated by challenges. Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements. Proactive attitude in automating processes as much as possible. Ability to understand the strategic goals of the platforms we support and evaluate customer requests in that context. Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills. Working well with others on the team using effective interpersonal skills. Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. Experience: Bachelors degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. Low code/COTS implementation certifications are desired.
Role: Head of engineering/product lead Salary: £70,000 - £75,000 approximately really depends on skills and experience Location: Dundee Onsite 3x days per week My client is looking for a head of engineering product lead. Will be responsible for taking small physical products to market in the electronics and mechanical sector in a harsh environment. You will need to deal with the manufactures and understand how the physical product is manufactured and understand the quality standards. If you have gone to field with a product this will be a huge advantage as you may need to re-engineer a product and complete root cause analysis and DFMA. Role description and purpose The Head of Product is a critical role. Its purpose is to deliver innovation pipeline; organising, supporting, mentoring and managing a group of dedicated professionals to deliver a series of new propositions that will contribute towards our ambition to deliver integrated solutions that support smart farming and processing operations. We have several propositions in development including a biomass camera, a sea-lice treatment system, a seal detection camera, a novel pump and a waterjet bleeder. These propositions are at various stages of development but share the need to be driven through development to deliver manufacturing ready outcomes. Delivery of these outcomes is critical to our ambition to become a leading provider of value-adding solutions to customers throughout the world. The range of activity to be overseen by the Head of Product extends from verification of market need, through prototyping, to the development and documentation of specifications for manufacturing. Development leadership requires an understanding of the constituent elements of each proposition, including software, electronics, mechanical and power engineering. As well as a capable in-house development team, we have an established network of partners within its supply chain that can be tapped to introduce additional capability and capacity. This role will require significant contact with all members of the senior management team and reports to the Chief Operating Officer. Responsibilities of the role Provide leadership to the company's product team and to those within the supply chain involved in supporting the development of products Support the continuous development of the product team, ensuring that skills and capacity are aligned with the delivery objectives from this business unit Plan for and implement a process that achieves the transition of knowledge and capability from the more experienced members of the product team to new employees Actively manage the relationship between and our 3rd party manufacturing units, to ensure quality and timely delivery. Focusing on the documentation, design artifacts and quality reporting. Liaise with marketing department (and third parties as required) to gather intelligence on customer requirements and case studies Own responsibility for delivering next generation propositions Support the transfer of new proposition designs to manufacturing business unit, to include the provision of all documentation required to build and safely operate the equipment Schedule and define draft budgets for the activities of the product team Maintain an up to date understanding of the regulatory environments within which operates and ensure that new product designs do not breach regulations Promote a culture of health and safety Define OKRs relevant to the role, agree goals with the COO, and deliver Provide periodical reports to the COO on progress against OKRs Experience & Skills: Relevant degree with an engineering background and prior experience of owning the delivery of new value propositions within a fast moving SME environment Ability to effectively work on the delivery of multiple new propositions simultaneously Ability to apply business knowledge to real-world scenarios Leadership capability and effective people manager Planning and management skills Strategic thinker capable of making a meaningful contribution to the direction of the business Problem solving skills and analytical mindset Understanding of budgeting process and financial management Excellent communication skills Pro-active and self-starting Ability to assimilate detailed product knowledge and to disseminate this within the team and to third party supporters as required Presentation capability: written and verbal Technical competencies: Project & task management People management Facilitation & change management Strategic leadership How To Apply? Please send a CV to (see below) People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
03/05/2024
Full time
Role: Head of engineering/product lead Salary: £70,000 - £75,000 approximately really depends on skills and experience Location: Dundee Onsite 3x days per week My client is looking for a head of engineering product lead. Will be responsible for taking small physical products to market in the electronics and mechanical sector in a harsh environment. You will need to deal with the manufactures and understand how the physical product is manufactured and understand the quality standards. If you have gone to field with a product this will be a huge advantage as you may need to re-engineer a product and complete root cause analysis and DFMA. Role description and purpose The Head of Product is a critical role. Its purpose is to deliver innovation pipeline; organising, supporting, mentoring and managing a group of dedicated professionals to deliver a series of new propositions that will contribute towards our ambition to deliver integrated solutions that support smart farming and processing operations. We have several propositions in development including a biomass camera, a sea-lice treatment system, a seal detection camera, a novel pump and a waterjet bleeder. These propositions are at various stages of development but share the need to be driven through development to deliver manufacturing ready outcomes. Delivery of these outcomes is critical to our ambition to become a leading provider of value-adding solutions to customers throughout the world. The range of activity to be overseen by the Head of Product extends from verification of market need, through prototyping, to the development and documentation of specifications for manufacturing. Development leadership requires an understanding of the constituent elements of each proposition, including software, electronics, mechanical and power engineering. As well as a capable in-house development team, we have an established network of partners within its supply chain that can be tapped to introduce additional capability and capacity. This role will require significant contact with all members of the senior management team and reports to the Chief Operating Officer. Responsibilities of the role Provide leadership to the company's product team and to those within the supply chain involved in supporting the development of products Support the continuous development of the product team, ensuring that skills and capacity are aligned with the delivery objectives from this business unit Plan for and implement a process that achieves the transition of knowledge and capability from the more experienced members of the product team to new employees Actively manage the relationship between and our 3rd party manufacturing units, to ensure quality and timely delivery. Focusing on the documentation, design artifacts and quality reporting. Liaise with marketing department (and third parties as required) to gather intelligence on customer requirements and case studies Own responsibility for delivering next generation propositions Support the transfer of new proposition designs to manufacturing business unit, to include the provision of all documentation required to build and safely operate the equipment Schedule and define draft budgets for the activities of the product team Maintain an up to date understanding of the regulatory environments within which operates and ensure that new product designs do not breach regulations Promote a culture of health and safety Define OKRs relevant to the role, agree goals with the COO, and deliver Provide periodical reports to the COO on progress against OKRs Experience & Skills: Relevant degree with an engineering background and prior experience of owning the delivery of new value propositions within a fast moving SME environment Ability to effectively work on the delivery of multiple new propositions simultaneously Ability to apply business knowledge to real-world scenarios Leadership capability and effective people manager Planning and management skills Strategic thinker capable of making a meaningful contribution to the direction of the business Problem solving skills and analytical mindset Understanding of budgeting process and financial management Excellent communication skills Pro-active and self-starting Ability to assimilate detailed product knowledge and to disseminate this within the team and to third party supporters as required Presentation capability: written and verbal Technical competencies: Project & task management People management Facilitation & change management Strategic leadership How To Apply? Please send a CV to (see below) People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Job Title: Technical Experience Specialist Department: Customer Support Company Overview: Our client is a renowned provider of innovative technology solutions. They are committed to enhancing customer experiences through cutting-edge products and exceptional support services. Job Description: We are seeking a dynamic and detail-oriented Customer Experience Specialist/Analyst to join our Customer Support team. The primary focus of this role is to create engaging and user-friendly content for our customers, develop our Chat Bot function, and analyse data to continually improve the customer experience. Key Responsibilities: Participate in building and developing chatbot/Chat GPT and machine translation processes and workflows. Conduct thorough analysis of previous Chat Bot data to identify improvement areas and enhance user interactions. Contribute to proposals for the design, structure, and delivery methods of content to optimise customer engagement. Collaborate with the call centre team to review contact trends and recommend improvements to end-user content. Liaise with document and development teams across international Brother sales offices to ensure consistent content quality and user-friendliness. Review, edit, and create English-language content for product guides, user interfaces, FAQs, and other informational materials. Manage production schedules to meet all deadlines and maintain high standards of content delivery. Education and Experience Required: Essential: Experience in end user content review and creation, ideally in hardware and/or software domains. Good understanding of customer journey and mapping, particularly using Chat Bot systems. Excellent analytical skills and strong communication abilities. Previous work experience in a customer support function with attention to detail. Proficiency in Microsoft Office and Adobe Acrobat. Desirable: Degree-level education or equivalent professional experience. Team leader or Supervisory experience Experience working within a global company, collaborating with multi-national teams. Familiarity with corporate industry-standard style guides for content creation. Knowledge of machine translation systems. Benefits: £38k-43k based on experience Flexi Working Hours (37.5 working week) Monday-Friday Hybrid working model (2 Office/3 Home) 25 days holidays + BH Free Parking Opportunities for professional growth and development within a leading technology company. How to Apply: If you are a motivated individual who thrives in a dynamic environment and is passionate about enhancing customer experiences through innovative solutions, we encourage you to apply. Please send your CV and a cover letter detailing your relevant experience The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
03/05/2024
Full time
Job Title: Technical Experience Specialist Department: Customer Support Company Overview: Our client is a renowned provider of innovative technology solutions. They are committed to enhancing customer experiences through cutting-edge products and exceptional support services. Job Description: We are seeking a dynamic and detail-oriented Customer Experience Specialist/Analyst to join our Customer Support team. The primary focus of this role is to create engaging and user-friendly content for our customers, develop our Chat Bot function, and analyse data to continually improve the customer experience. Key Responsibilities: Participate in building and developing chatbot/Chat GPT and machine translation processes and workflows. Conduct thorough analysis of previous Chat Bot data to identify improvement areas and enhance user interactions. Contribute to proposals for the design, structure, and delivery methods of content to optimise customer engagement. Collaborate with the call centre team to review contact trends and recommend improvements to end-user content. Liaise with document and development teams across international Brother sales offices to ensure consistent content quality and user-friendliness. Review, edit, and create English-language content for product guides, user interfaces, FAQs, and other informational materials. Manage production schedules to meet all deadlines and maintain high standards of content delivery. Education and Experience Required: Essential: Experience in end user content review and creation, ideally in hardware and/or software domains. Good understanding of customer journey and mapping, particularly using Chat Bot systems. Excellent analytical skills and strong communication abilities. Previous work experience in a customer support function with attention to detail. Proficiency in Microsoft Office and Adobe Acrobat. Desirable: Degree-level education or equivalent professional experience. Team leader or Supervisory experience Experience working within a global company, collaborating with multi-national teams. Familiarity with corporate industry-standard style guides for content creation. Knowledge of machine translation systems. Benefits: £38k-43k based on experience Flexi Working Hours (37.5 working week) Monday-Friday Hybrid working model (2 Office/3 Home) 25 days holidays + BH Free Parking Opportunities for professional growth and development within a leading technology company. How to Apply: If you are a motivated individual who thrives in a dynamic environment and is passionate about enhancing customer experiences through innovative solutions, we encourage you to apply. Please send your CV and a cover letter detailing your relevant experience The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
Position: Senior Audiovisual (AV) Systems Analyst Role Overview: The Senior AV Systems Analyst is a pivotal member of the Information Technology Services team, dedicated to the seamless operation and progressive enhancement of the organisation's audiovisual infrastructure. This role is instrumental in fostering an advanced educational environment through the maintenance and innovation of AV systems utilised in various university settings, including classrooms, lecture halls, conference rooms, and communal study areas. Key Responsibilities: Technical Leadership: Serve as the lead technical authority for AV systems, guiding the resolution of complex AV-related incidents and managing service requests with efficiency and expertise. Strategic Development: Collaborate with the AV Team Leader to strategise and implement advancements in AV services, ensuring alignment with the companies vision for cutting-edge learning and meeting spaces. Stakeholder Engagement: Maintain robust communication channels with internal teams and end-users, delivering clear, timely, and precise information to facilitate optimal AV usage. System Management: Oversee the monitoring, support, and maintenance of AV systems, guaranteeing high-performance standards and minimal downtime. Project Coordination: Participate in the deployment of innovative AV technologies, such as AV over IP solutions, interactive displays, and remote management tools, contributing to the university's multimillion-pound investment in AV excellence. Essential Qualifications: A bachelor's degree in a relevant field or equivalent professional experience demonstrating comprehensive AV technical proficiency. A proven track record in AV systems analysis, with substantial hands-on experience in managing and optimising a diverse range of AV equipment. Desired Skills: In-depth knowledge of current and emerging AV technologies. Strong problem-solving abilities and a customer-focused approach. Excellent organisational skills and attention to detail. The ability to work collaboratively within cross-functional teams. What We Offer: A dynamic and supportive work environment committed to innovation and excellence. Opportunities for professional development and growth within a leading educational institution. Access to state-of-the-art facilities and resources. If you feel that you are a suitable candidate for this role or are keen to hear more. Please email a copy of your CV Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
03/05/2024
Full time
Position: Senior Audiovisual (AV) Systems Analyst Role Overview: The Senior AV Systems Analyst is a pivotal member of the Information Technology Services team, dedicated to the seamless operation and progressive enhancement of the organisation's audiovisual infrastructure. This role is instrumental in fostering an advanced educational environment through the maintenance and innovation of AV systems utilised in various university settings, including classrooms, lecture halls, conference rooms, and communal study areas. Key Responsibilities: Technical Leadership: Serve as the lead technical authority for AV systems, guiding the resolution of complex AV-related incidents and managing service requests with efficiency and expertise. Strategic Development: Collaborate with the AV Team Leader to strategise and implement advancements in AV services, ensuring alignment with the companies vision for cutting-edge learning and meeting spaces. Stakeholder Engagement: Maintain robust communication channels with internal teams and end-users, delivering clear, timely, and precise information to facilitate optimal AV usage. System Management: Oversee the monitoring, support, and maintenance of AV systems, guaranteeing high-performance standards and minimal downtime. Project Coordination: Participate in the deployment of innovative AV technologies, such as AV over IP solutions, interactive displays, and remote management tools, contributing to the university's multimillion-pound investment in AV excellence. Essential Qualifications: A bachelor's degree in a relevant field or equivalent professional experience demonstrating comprehensive AV technical proficiency. A proven track record in AV systems analysis, with substantial hands-on experience in managing and optimising a diverse range of AV equipment. Desired Skills: In-depth knowledge of current and emerging AV technologies. Strong problem-solving abilities and a customer-focused approach. Excellent organisational skills and attention to detail. The ability to work collaboratively within cross-functional teams. What We Offer: A dynamic and supportive work environment committed to innovation and excellence. Opportunities for professional development and growth within a leading educational institution. Access to state-of-the-art facilities and resources. If you feel that you are a suitable candidate for this role or are keen to hear more. Please email a copy of your CV Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Senior Software Engineer - (RL7309) Job Title - Senior Software Engineer Reference - RL7309 Salary - Competitive Benefits - Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days' annual leave, Fitness Classes, & Progression Location - Paignton The Client - Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. They offer a collaborative and friendly environment, and benefit from excellent retention. The Role - You will be a member of the Positioning Technology (PT) Software Engineering team focusing on innovative design, development and support of software applications for both current and next generation Positioning, Navigating and Timing Simulation test solutions. The role will report directly to one of the Software Team Managers and will have a close working relationship with peer level Project Management Office (PMO), Product Marketing, Engineering and Services team members. Key Responsibilities: Play a technical role in assigned Software projects as a member of the Software team. Contribute to the software development life cycle from its design to implementation and validation. Work as part of the software and/or multi-disciplined Engineering teams to deliver projects and programs. Play a role in developing and defining new product concepts and ideas for both Product and Services. Connect with other functional areas within the organization to drive technical solutions Education: Bachelor's degree in Software Engineering, Computer Engineering, Computer Science, or a similar discipline preferred Job Requirements: Longstanding, demonstrable experience of working within a structured engineering environment that includes Requirements Analysis/Definition, Design/Implementation, Defect Tracking, and Testing Good knowledge of modern C++. Experience using high level/Scripting languages eg Python, Perl, bash Good understanding of Linux based operating systems architecture and how to optimize applications for performance Experience developing multi-core/multi-threaded applications Can effectively apply client's ISO accredited Product Realisation Process (PRP) Desired: Digital Signal Processing experience Programming for Real Time operating systems Knowledge of GNSS signals Knowledge or experience in Visual Studio® product Good knowledge of Object-Oriented software principles Knowledge of configuration management tools and software version control Knowledge of CI best practice Ability to contribute to and eventually lead multi-disciplinary projects through the Project Realisation Process Personal Attributes: Concise, clear and professional communication Communicates effectively, listens sensitively, adapts communication to audience and fosters effective communication with others. Initiative - steps up and takes action without being asked. Looks for opportunities to make a difference. Resourcefulness - adapts to new/difficult situations and devises ways to overcome obstacles. Decisive, determined and persistent - demonstrating both individual and collective ownership. Leading by example and results oriented - focus is on getting to the desired outcome. Additional demonstrable leadership traits. Consistency of approach. Good organizational skills Creativity - original/innovative thinker, ability to go beyond traditional approaches. To apply for this Senior Software Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
03/05/2024
Full time
Senior Software Engineer - (RL7309) Job Title - Senior Software Engineer Reference - RL7309 Salary - Competitive Benefits - Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days' annual leave, Fitness Classes, & Progression Location - Paignton The Client - Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. They offer a collaborative and friendly environment, and benefit from excellent retention. The Role - You will be a member of the Positioning Technology (PT) Software Engineering team focusing on innovative design, development and support of software applications for both current and next generation Positioning, Navigating and Timing Simulation test solutions. The role will report directly to one of the Software Team Managers and will have a close working relationship with peer level Project Management Office (PMO), Product Marketing, Engineering and Services team members. Key Responsibilities: Play a technical role in assigned Software projects as a member of the Software team. Contribute to the software development life cycle from its design to implementation and validation. Work as part of the software and/or multi-disciplined Engineering teams to deliver projects and programs. Play a role in developing and defining new product concepts and ideas for both Product and Services. Connect with other functional areas within the organization to drive technical solutions Education: Bachelor's degree in Software Engineering, Computer Engineering, Computer Science, or a similar discipline preferred Job Requirements: Longstanding, demonstrable experience of working within a structured engineering environment that includes Requirements Analysis/Definition, Design/Implementation, Defect Tracking, and Testing Good knowledge of modern C++. Experience using high level/Scripting languages eg Python, Perl, bash Good understanding of Linux based operating systems architecture and how to optimize applications for performance Experience developing multi-core/multi-threaded applications Can effectively apply client's ISO accredited Product Realisation Process (PRP) Desired: Digital Signal Processing experience Programming for Real Time operating systems Knowledge of GNSS signals Knowledge or experience in Visual Studio® product Good knowledge of Object-Oriented software principles Knowledge of configuration management tools and software version control Knowledge of CI best practice Ability to contribute to and eventually lead multi-disciplinary projects through the Project Realisation Process Personal Attributes: Concise, clear and professional communication Communicates effectively, listens sensitively, adapts communication to audience and fosters effective communication with others. Initiative - steps up and takes action without being asked. Looks for opportunities to make a difference. Resourcefulness - adapts to new/difficult situations and devises ways to overcome obstacles. Decisive, determined and persistent - demonstrating both individual and collective ownership. Leading by example and results oriented - focus is on getting to the desired outcome. Additional demonstrable leadership traits. Consistency of approach. Good organizational skills Creativity - original/innovative thinker, ability to go beyond traditional approaches. To apply for this Senior Software Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
ServiceNow CMDB Analyst - Permanent - Amsterdam Netherlands - up to €75k + Benefits We're looking for an experienced ServiceNow CMDB Analyst for a permanent role in the vibrant city of Amsterdam in the Netherlands. You should be able to perform data analyses on CMDB data, understand the importance of CMDB data and know how to present the results from your analyses and be able to find root causes when data quality is not up to par and think about possible solutions to rectify the data quality issue. It's the job of the SACM team to define which items should be tracked and how to do so. The goal of the CMDB is to give our client the information needed to make better business decisions and run efficient ITSM processes. By centralizing all configuration information, leaders can better understand critical CIs and their relationships. CMDBs are important in impact analysis, root cause analysis, legal compliance, incident management, and change management. Ideally holding a degree in computer science, with focus on processes and data. Data analysis, Data processing, Creating reports and Consulting with an essential knowledge of ServiceNow and knowledge on ITSM/ITIL processes, ServiceNow CMDB and with Excel, pre: SQL, BI-tools, MS Access experience. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
02/05/2024
Full time
ServiceNow CMDB Analyst - Permanent - Amsterdam Netherlands - up to €75k + Benefits We're looking for an experienced ServiceNow CMDB Analyst for a permanent role in the vibrant city of Amsterdam in the Netherlands. You should be able to perform data analyses on CMDB data, understand the importance of CMDB data and know how to present the results from your analyses and be able to find root causes when data quality is not up to par and think about possible solutions to rectify the data quality issue. It's the job of the SACM team to define which items should be tracked and how to do so. The goal of the CMDB is to give our client the information needed to make better business decisions and run efficient ITSM processes. By centralizing all configuration information, leaders can better understand critical CIs and their relationships. CMDBs are important in impact analysis, root cause analysis, legal compliance, incident management, and change management. Ideally holding a degree in computer science, with focus on processes and data. Data analysis, Data processing, Creating reports and Consulting with an essential knowledge of ServiceNow and knowledge on ITSM/ITIL processes, ServiceNow CMDB and with Excel, pre: SQL, BI-tools, MS Access experience. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
Global Enterprise Partners is currently looking for a Aligne ETRM Business Analyst for a 6 months project with our client. Please note that this is a remote opportunity! Position: Aligne Contractor Job Purpose: The Aligne Contractor will perform business analysis and execute change activities, this will include both project work and sustain and improvement enhancements. The person will work alongside Project Managers, developers, and other BAs to provide IT solutions and support to meet their business needs. Senior Business Analysis individual having strong expertise in Aligne ETRM with excellent domain knowledge of Gas Trading. Ability to understand complex requirement and design solution to meet the business requirement. Good understanding of Gas Capacity management will really help. Key accountabilities: Deep expertise on the Aligne (ETRM) application functionality, report writing and system configuration to meet business requirements. Understand and be able to consult on the Business processes supported by the Aligne application. IT Business analysis work on project, discretionary, operational items. This would include Business Analysis, Business Requirements Definition, Business Solution Design, Functional Specification & Acceptance Criteria, and Acceptance Test Plan and Management solutions for delivery of change projects and minor enhancements Applying available standards, methods and tools in an intelligent and effective way, and contributing to the companies' BA best practices. Producing a consistently high standard of documentation, both in a technical and a descriptive nature. Generating innovative approaches to existing problems or new opportunities in order to enhance results or maximise potential through researching potential solutions and innovative ideas. Follow and implement the Shell Information Risk Management policies and procedures Competencies & Qualifications: Ability to work in a fast-paced, demanding, rapidly changing environment Strong engagement skills, working with senior leaders on regular basis Need for strong team-working skills in a virtual environment Must have strong analytical aptitude and be able to analyse complex problems/requirements and be able to define functionally advanced IT solutions Job Experience Requirements: Expert knowledge of Aligne application, 5-8 years experience Ability to create complex PNL/MTM reports in the Aligne Reporter Takes a systematic and analytical approach to problem solving and pays close attention to detail Do you recognize yourself in the above and do you meet the requirements? Please reach out or call.
02/05/2024
Project-based
Global Enterprise Partners is currently looking for a Aligne ETRM Business Analyst for a 6 months project with our client. Please note that this is a remote opportunity! Position: Aligne Contractor Job Purpose: The Aligne Contractor will perform business analysis and execute change activities, this will include both project work and sustain and improvement enhancements. The person will work alongside Project Managers, developers, and other BAs to provide IT solutions and support to meet their business needs. Senior Business Analysis individual having strong expertise in Aligne ETRM with excellent domain knowledge of Gas Trading. Ability to understand complex requirement and design solution to meet the business requirement. Good understanding of Gas Capacity management will really help. Key accountabilities: Deep expertise on the Aligne (ETRM) application functionality, report writing and system configuration to meet business requirements. Understand and be able to consult on the Business processes supported by the Aligne application. IT Business analysis work on project, discretionary, operational items. This would include Business Analysis, Business Requirements Definition, Business Solution Design, Functional Specification & Acceptance Criteria, and Acceptance Test Plan and Management solutions for delivery of change projects and minor enhancements Applying available standards, methods and tools in an intelligent and effective way, and contributing to the companies' BA best practices. Producing a consistently high standard of documentation, both in a technical and a descriptive nature. Generating innovative approaches to existing problems or new opportunities in order to enhance results or maximise potential through researching potential solutions and innovative ideas. Follow and implement the Shell Information Risk Management policies and procedures Competencies & Qualifications: Ability to work in a fast-paced, demanding, rapidly changing environment Strong engagement skills, working with senior leaders on regular basis Need for strong team-working skills in a virtual environment Must have strong analytical aptitude and be able to analyse complex problems/requirements and be able to define functionally advanced IT solutions Job Experience Requirements: Expert knowledge of Aligne application, 5-8 years experience Ability to create complex PNL/MTM reports in the Aligne Reporter Takes a systematic and analytical approach to problem solving and pays close attention to detail Do you recognize yourself in the above and do you meet the requirements? Please reach out or call.
*Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Appian Developer. Candidate will be responsible for design; development, testing and implementation of process-centric business process management solutions based on Appian, and other automation software. Work with users and analysts to gather requirements and deliver technical solutions. Prior development experience in Appian and knowledge of the platform is preferred. Responsibilities: Identifying new process opportunities and accurately analysing and estimating new processes, quickly assessing feasibility. Analyzing, understanding and documenting the business processes in detail where required. Designing process automation solutions in accordance with standard design principles and conventions. Configuring new processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand. Creating and maintaining solution documentation. Supporting existing processes and implementing change requirements as part of a structured change control process. Problem solving issues that arise in day to day running of processes and providing timely responses and solutions as required. Following Agile methodology for solution delivery. Working and coordinating with all team members to address customer requests. Qualifications : Excellent knowledge of system implementations along with basic understanding of key concepts related to Software Development Life Cycle Knowledge and ability to create technical solutions for process automations Strong problem-solving and troubleshooting skills Understanding of Agile methodologies including Scrum Experience in root cause analysis skills Ability to apply analytical thinking to develop and test scripts for technical solutions Ability to plan/manage/prioritize work to meet objectives of multiple or competing priorities/projects Ability to communicate effectively to all levels of users and leadership Technical Skills: Appian development or another BPM/intelligent automation technology (preferred) Software development (.NET, Java, Visual Basic, C#, etc.) (preferred) Familiarity with HTML/CSS, JavaScript and UI/UX design (preferred) Agile methodologies including Scrum (preferred) Education and/or Experience: Business or technology related bachelors degree Software development (.NET, Java, Visual Basic, C#, etc.) (preferred) Experience with Agile methodologies (preferred) Process design and process improvement experience (preferred)
01/05/2024
Full time
*Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Appian Developer. Candidate will be responsible for design; development, testing and implementation of process-centric business process management solutions based on Appian, and other automation software. Work with users and analysts to gather requirements and deliver technical solutions. Prior development experience in Appian and knowledge of the platform is preferred. Responsibilities: Identifying new process opportunities and accurately analysing and estimating new processes, quickly assessing feasibility. Analyzing, understanding and documenting the business processes in detail where required. Designing process automation solutions in accordance with standard design principles and conventions. Configuring new processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand. Creating and maintaining solution documentation. Supporting existing processes and implementing change requirements as part of a structured change control process. Problem solving issues that arise in day to day running of processes and providing timely responses and solutions as required. Following Agile methodology for solution delivery. Working and coordinating with all team members to address customer requests. Qualifications : Excellent knowledge of system implementations along with basic understanding of key concepts related to Software Development Life Cycle Knowledge and ability to create technical solutions for process automations Strong problem-solving and troubleshooting skills Understanding of Agile methodologies including Scrum Experience in root cause analysis skills Ability to apply analytical thinking to develop and test scripts for technical solutions Ability to plan/manage/prioritize work to meet objectives of multiple or competing priorities/projects Ability to communicate effectively to all levels of users and leadership Technical Skills: Appian development or another BPM/intelligent automation technology (preferred) Software development (.NET, Java, Visual Basic, C#, etc.) (preferred) Familiarity with HTML/CSS, JavaScript and UI/UX design (preferred) Agile methodologies including Scrum (preferred) Education and/or Experience: Business or technology related bachelors degree Software development (.NET, Java, Visual Basic, C#, etc.) (preferred) Experience with Agile methodologies (preferred) Process design and process improvement experience (preferred)
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Principal Data Architect with Kafka and Data Lakes experience. Candidate will be responsible for data architecture and design to support all IT areas of the business. This role will establish standards, coordinate solution design with subject matter owners, document and design solutions and ensure strategic goals are met at the operational level. The role will be a primary contributor to the Joint Technology Strategy and oversee and conduct evaluations of technology and process during proofs-of-concept/value. Responsibilities: Design the data architecture of organization to support data driven vision Create design and blueprint of the data capabilities for the organization within the data framework Analyze structural requirements for new solutions and applications Optimize new and current database systems Responsible for requirements-based analysis and selection of data tools Responsible for setting up and enforcement of Data Modeling standards Responsible for creating logical and conceptual data models Ensure that data architecture principles are adhered to across the enterprise Assist in building data taxonomy and aligning it with business processes Work with Data Governance, IT, and data stewards on design of the strategic solution to data quality issues Advises team of IT technology standards requirements, methodologies, and processes. Drives short and long term architecture strategy for the overall IT project portfolio for key business segments. Responsible for comprehensive infrastructure designs including all aspects of IT. Participates in proof of concepts to assist in defining technology direction and enabling business strategy. Communicates and validates program architecture with infrastructure, project management and technology services teams. Conducts end to end technical plan design. Develop enterprise standards to ensure compatibility and integration of platforms in a multi-vendor platform environment. Design and develop infrastructure and solution documentation and blueprints. Responsible for impact analysis and design modifications of existing systems to support new solutions and integrations. Develops specifications for solutions integrations. Maintain documentation library on standard procedures and approved solution configurations. Communicate and coordinate between IT, Application Development, Operations, and Management. Uses traditional and Agile project/product approaches to execute projects and achieve business outcomes. Drive business results through process and informal leadership. Qualifications: Experience in design of data lake/warehouse solutions, preferably in the cloud Experience in schema design for relational and non-relational data and messaging protocols Experience in design of data science and data analytics solutions [Required] Ability to prioritize critical versus non-critical issues and communicate effectively to management. [Required] Proven ability to contribute consistently and positively in a dynamic, fast-paced, and highly regulated environment. [Required] Proven ability to facilitate project alignment between business and technical teams. [Required] Demonstrated ability to dig beyond the surface to uncover root causes and offer solutions that could deliver effective and efficient outcomes. [Required] Experience operating in a collaborative environment to solve cross-functional problems. [Required] Self-directed and detail oriented. [Required] Highly effective organization and planning skills. Technical Skills: Experience with Kafka and Protocol Buffers Expertise in both SQL and No SQL databases Expertise with BI tools (Tableau, Power BI etc) Expertise with federated query tools such as Presto/Trino Experience with data lake file formats such as Avro, Parquet, ORC [Required] Experience in extracting and developing technical requirements from business goals and needs. [Required] Experience in solution integration and operability. [Required] Experience working with Infrastructure Technologies and Teams. [Required] Proficiency in using Microsoft Office products (Word, Excel, PowerPoint, Visio) [Required] Experience using Service-now or similar [Required] 10+ years of progressive experience leading to a Senior-level Data Architect, Data Engineer, DBA, consultant, technical lead [Preferred] Bachelor's degree or higher in a technical field [Preferred] Process improvement certifications such as Lean/Six Sigma [Preferred] IT service or process management certifications such as ITIL or ITAM
01/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Principal Data Architect with Kafka and Data Lakes experience. Candidate will be responsible for data architecture and design to support all IT areas of the business. This role will establish standards, coordinate solution design with subject matter owners, document and design solutions and ensure strategic goals are met at the operational level. The role will be a primary contributor to the Joint Technology Strategy and oversee and conduct evaluations of technology and process during proofs-of-concept/value. Responsibilities: Design the data architecture of organization to support data driven vision Create design and blueprint of the data capabilities for the organization within the data framework Analyze structural requirements for new solutions and applications Optimize new and current database systems Responsible for requirements-based analysis and selection of data tools Responsible for setting up and enforcement of Data Modeling standards Responsible for creating logical and conceptual data models Ensure that data architecture principles are adhered to across the enterprise Assist in building data taxonomy and aligning it with business processes Work with Data Governance, IT, and data stewards on design of the strategic solution to data quality issues Advises team of IT technology standards requirements, methodologies, and processes. Drives short and long term architecture strategy for the overall IT project portfolio for key business segments. Responsible for comprehensive infrastructure designs including all aspects of IT. Participates in proof of concepts to assist in defining technology direction and enabling business strategy. Communicates and validates program architecture with infrastructure, project management and technology services teams. Conducts end to end technical plan design. Develop enterprise standards to ensure compatibility and integration of platforms in a multi-vendor platform environment. Design and develop infrastructure and solution documentation and blueprints. Responsible for impact analysis and design modifications of existing systems to support new solutions and integrations. Develops specifications for solutions integrations. Maintain documentation library on standard procedures and approved solution configurations. Communicate and coordinate between IT, Application Development, Operations, and Management. Uses traditional and Agile project/product approaches to execute projects and achieve business outcomes. Drive business results through process and informal leadership. Qualifications: Experience in design of data lake/warehouse solutions, preferably in the cloud Experience in schema design for relational and non-relational data and messaging protocols Experience in design of data science and data analytics solutions [Required] Ability to prioritize critical versus non-critical issues and communicate effectively to management. [Required] Proven ability to contribute consistently and positively in a dynamic, fast-paced, and highly regulated environment. [Required] Proven ability to facilitate project alignment between business and technical teams. [Required] Demonstrated ability to dig beyond the surface to uncover root causes and offer solutions that could deliver effective and efficient outcomes. [Required] Experience operating in a collaborative environment to solve cross-functional problems. [Required] Self-directed and detail oriented. [Required] Highly effective organization and planning skills. Technical Skills: Experience with Kafka and Protocol Buffers Expertise in both SQL and No SQL databases Expertise with BI tools (Tableau, Power BI etc) Expertise with federated query tools such as Presto/Trino Experience with data lake file formats such as Avro, Parquet, ORC [Required] Experience in extracting and developing technical requirements from business goals and needs. [Required] Experience in solution integration and operability. [Required] Experience working with Infrastructure Technologies and Teams. [Required] Proficiency in using Microsoft Office products (Word, Excel, PowerPoint, Visio) [Required] Experience using Service-now or similar [Required] 10+ years of progressive experience leading to a Senior-level Data Architect, Data Engineer, DBA, consultant, technical lead [Preferred] Bachelor's degree or higher in a technical field [Preferred] Process improvement certifications such as Lean/Six Sigma [Preferred] IT service or process management certifications such as ITIL or ITAM
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Principal Data Architect with Kafka and Data Lakes experience. Candidate will be responsible for data architecture and design to support all IT areas of the business. This role will establish standards, coordinate solution design with subject matter owners, document and design solutions and ensure strategic goals are met at the operational level. The role will be a primary contributor to the Joint Technology Strategy and oversee and conduct evaluations of technology and process during proofs-of-concept/value. Responsibilities: Design the data architecture of organization to support data driven vision Create design and blueprint of the data capabilities for the organization within the data framework Analyze structural requirements for new solutions and applications Optimize new and current database systems Responsible for requirements-based analysis and selection of data tools Responsible for setting up and enforcement of Data Modeling standards Responsible for creating logical and conceptual data models Ensure that data architecture principles are adhered to across the enterprise Assist in building data taxonomy and aligning it with business processes Work with Data Governance, IT, and data stewards on design of the strategic solution to data quality issues Advises team of IT technology standards requirements, methodologies, and processes. Drives short and long term architecture strategy for the overall IT project portfolio for key business segments. Responsible for comprehensive infrastructure designs including all aspects of IT. Participates in proof of concepts to assist in defining technology direction and enabling business strategy. Communicates and validates program architecture with infrastructure, project management and technology services teams. Conducts end to end technical plan design. Develop enterprise standards to ensure compatibility and integration of platforms in a multi-vendor platform environment. Design and develop infrastructure and solution documentation and blueprints. Responsible for impact analysis and design modifications of existing systems to support new solutions and integrations. Develops specifications for solutions integrations. Maintain documentation library on standard procedures and approved solution configurations. Communicate and coordinate between IT, Application Development, Operations, and Management. Uses traditional and Agile project/product approaches to execute projects and achieve business outcomes. Drive business results through process and informal leadership. Qualifications: Experience in design of data lake/warehouse solutions, preferably in the cloud Experience in schema design for relational and non-relational data and messaging protocols Experience in design of data science and data analytics solutions [Required] Ability to prioritize critical versus non-critical issues and communicate effectively to management. [Required] Proven ability to contribute consistently and positively in a dynamic, fast-paced, and highly regulated environment. [Required] Proven ability to facilitate project alignment between business and technical teams. [Required] Demonstrated ability to dig beyond the surface to uncover root causes and offer solutions that could deliver effective and efficient outcomes. [Required] Experience operating in a collaborative environment to solve cross-functional problems. [Required] Self-directed and detail oriented. [Required] Highly effective organization and planning skills. Technical Skills: Experience with Kafka and Protocol Buffers Expertise in both SQL and No SQL databases Expertise with BI tools (Tableau, Power BI etc) Expertise with federated query tools such as Presto/Trino Experience with data lake file formats such as Avro, Parquet, ORC [Required] Experience in extracting and developing technical requirements from business goals and needs. [Required] Experience in solution integration and operability. [Required] Experience working with Infrastructure Technologies and Teams. [Required] Proficiency in using Microsoft Office products (Word, Excel, PowerPoint, Visio) [Required] Experience using Service-now or similar [Required] 10+ years of progressive experience leading to a Senior-level Data Architect, Data Engineer, DBA, consultant, technical lead [Preferred] Bachelor's degree or higher in a technical field [Preferred] Process improvement certifications such as Lean/Six Sigma [Preferred] IT service or process management certifications such as ITIL or ITAM
01/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Principal Data Architect with Kafka and Data Lakes experience. Candidate will be responsible for data architecture and design to support all IT areas of the business. This role will establish standards, coordinate solution design with subject matter owners, document and design solutions and ensure strategic goals are met at the operational level. The role will be a primary contributor to the Joint Technology Strategy and oversee and conduct evaluations of technology and process during proofs-of-concept/value. Responsibilities: Design the data architecture of organization to support data driven vision Create design and blueprint of the data capabilities for the organization within the data framework Analyze structural requirements for new solutions and applications Optimize new and current database systems Responsible for requirements-based analysis and selection of data tools Responsible for setting up and enforcement of Data Modeling standards Responsible for creating logical and conceptual data models Ensure that data architecture principles are adhered to across the enterprise Assist in building data taxonomy and aligning it with business processes Work with Data Governance, IT, and data stewards on design of the strategic solution to data quality issues Advises team of IT technology standards requirements, methodologies, and processes. Drives short and long term architecture strategy for the overall IT project portfolio for key business segments. Responsible for comprehensive infrastructure designs including all aspects of IT. Participates in proof of concepts to assist in defining technology direction and enabling business strategy. Communicates and validates program architecture with infrastructure, project management and technology services teams. Conducts end to end technical plan design. Develop enterprise standards to ensure compatibility and integration of platforms in a multi-vendor platform environment. Design and develop infrastructure and solution documentation and blueprints. Responsible for impact analysis and design modifications of existing systems to support new solutions and integrations. Develops specifications for solutions integrations. Maintain documentation library on standard procedures and approved solution configurations. Communicate and coordinate between IT, Application Development, Operations, and Management. Uses traditional and Agile project/product approaches to execute projects and achieve business outcomes. Drive business results through process and informal leadership. Qualifications: Experience in design of data lake/warehouse solutions, preferably in the cloud Experience in schema design for relational and non-relational data and messaging protocols Experience in design of data science and data analytics solutions [Required] Ability to prioritize critical versus non-critical issues and communicate effectively to management. [Required] Proven ability to contribute consistently and positively in a dynamic, fast-paced, and highly regulated environment. [Required] Proven ability to facilitate project alignment between business and technical teams. [Required] Demonstrated ability to dig beyond the surface to uncover root causes and offer solutions that could deliver effective and efficient outcomes. [Required] Experience operating in a collaborative environment to solve cross-functional problems. [Required] Self-directed and detail oriented. [Required] Highly effective organization and planning skills. Technical Skills: Experience with Kafka and Protocol Buffers Expertise in both SQL and No SQL databases Expertise with BI tools (Tableau, Power BI etc) Expertise with federated query tools such as Presto/Trino Experience with data lake file formats such as Avro, Parquet, ORC [Required] Experience in extracting and developing technical requirements from business goals and needs. [Required] Experience in solution integration and operability. [Required] Experience working with Infrastructure Technologies and Teams. [Required] Proficiency in using Microsoft Office products (Word, Excel, PowerPoint, Visio) [Required] Experience using Service-now or similar [Required] 10+ years of progressive experience leading to a Senior-level Data Architect, Data Engineer, DBA, consultant, technical lead [Preferred] Bachelor's degree or higher in a technical field [Preferred] Process improvement certifications such as Lean/Six Sigma [Preferred] IT service or process management certifications such as ITIL or ITAM