Request Technology - Craig Johnson
San Francisco, California
*We are unable to sponsor for this 6+ Month Contract role* Prestigious Fortune 500 Company is currently seeking a Security Red Team Operator. Candidate will take a structured approach to Red Team operations (ie, testing in lab environments, creating and operating according to runbooks and SOPs, writing detailed after-action reports, participating in daily operation syncs). This is currently a two-person team. As such, the candidate will need to be a highly motivated, self-sufficient, and capable of collaborating on a small team where consensus is a must for operations to be successful. This role will also be involved in our Tabletop Exercise planning and execution, and therefore, will need excellent written and oral communication skills when dealing with all levels of the organization, from executives to individual contributors. The Red team is responsible for testing the overall strength of our organizations defenses (the technology, the processes, and the people) by simulating the objectives and actions of an attacker. Responsibilities: Perform internal and external penetration testing of network infrastructure and applications Perform Red team assessments including physical, social engineering, and network exploitation Perform well controlled vulnerability exploitation/penetration testing on applications, network protocols, and databases Perform network reconnaissance, OSINT, social engineering, and physical security reviews Participate in regular exercises and perform adversary simulations to test defense controls Assist with scoping prospective engagements, leading engagements from kickoff through remediation Work closely with Blue team to test efficacy of existing alerts and help create new detection. Create findings reports and communicate to stakeholders Contribute to enhancing the teams toolkit Write custom scripts to automate tasks related to finding new vulnerabilities Maintain runbooks to continually improve penetration testing methodologies and threat modelling. Qualifications : 5+ years of experience in Penetration testing, Red Team and Purple Team Bachelor of Science in Engineering, Computer Science, Information Technology, or equivalent work experience Advanced knowledge in common penetration testing tools (Metasploit, Burp Suite, Cobalt Strike, Empire, KALI Linux etc.) Must have a demonstrable understanding of voice and data networks, major operating systems, Active Directory, cloud technologies Must demonstrate knowledge of MITREs ATT&CK framework, execute and chain TTPs Must be able to critically examine an organization and system through the perspective of a threat actor and articulate risk in clear, precise terms. Ability to optimally code in a Scripting language (Python, Bash, PowerShell, Perl, etc.) OSCP
08/05/2024
Project-based
*We are unable to sponsor for this 6+ Month Contract role* Prestigious Fortune 500 Company is currently seeking a Security Red Team Operator. Candidate will take a structured approach to Red Team operations (ie, testing in lab environments, creating and operating according to runbooks and SOPs, writing detailed after-action reports, participating in daily operation syncs). This is currently a two-person team. As such, the candidate will need to be a highly motivated, self-sufficient, and capable of collaborating on a small team where consensus is a must for operations to be successful. This role will also be involved in our Tabletop Exercise planning and execution, and therefore, will need excellent written and oral communication skills when dealing with all levels of the organization, from executives to individual contributors. The Red team is responsible for testing the overall strength of our organizations defenses (the technology, the processes, and the people) by simulating the objectives and actions of an attacker. Responsibilities: Perform internal and external penetration testing of network infrastructure and applications Perform Red team assessments including physical, social engineering, and network exploitation Perform well controlled vulnerability exploitation/penetration testing on applications, network protocols, and databases Perform network reconnaissance, OSINT, social engineering, and physical security reviews Participate in regular exercises and perform adversary simulations to test defense controls Assist with scoping prospective engagements, leading engagements from kickoff through remediation Work closely with Blue team to test efficacy of existing alerts and help create new detection. Create findings reports and communicate to stakeholders Contribute to enhancing the teams toolkit Write custom scripts to automate tasks related to finding new vulnerabilities Maintain runbooks to continually improve penetration testing methodologies and threat modelling. Qualifications : 5+ years of experience in Penetration testing, Red Team and Purple Team Bachelor of Science in Engineering, Computer Science, Information Technology, or equivalent work experience Advanced knowledge in common penetration testing tools (Metasploit, Burp Suite, Cobalt Strike, Empire, KALI Linux etc.) Must have a demonstrable understanding of voice and data networks, major operating systems, Active Directory, cloud technologies Must demonstrate knowledge of MITREs ATT&CK framework, execute and chain TTPs Must be able to critically examine an organization and system through the perspective of a threat actor and articulate risk in clear, precise terms. Ability to optimally code in a Scripting language (Python, Bash, PowerShell, Perl, etc.) OSCP
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Principal Data Architect with Kafka and Data Lakes experience. Candidate will be responsible for data architecture and design to support all IT areas of the business. This role will establish standards, coordinate solution design with subject matter owners, document and design solutions and ensure strategic goals are met at the operational level. The role will be a primary contributor to the Joint Technology Strategy and oversee and conduct evaluations of technology and process during proofs-of-concept/value. Responsibilities: Design the data architecture of organization to support data driven vision Create design and blueprint of the data capabilities for the organization within the data framework Analyze structural requirements for new solutions and applications Optimize new and current database systems Responsible for requirements-based analysis and selection of data tools Responsible for setting up and enforcement of Data Modeling standards Responsible for creating logical and conceptual data models Ensure that data architecture principles are adhered to across the enterprise Assist in building data taxonomy and aligning it with business processes Work with Data Governance, IT, and data stewards on design of the strategic solution to data quality issues Advises team of IT technology standards requirements, methodologies, and processes. Drives short and long term architecture strategy for the overall IT project portfolio for key business segments. Responsible for comprehensive infrastructure designs including all aspects of IT. Participates in proof of concepts to assist in defining technology direction and enabling business strategy. Communicates and validates program architecture with infrastructure, project management and technology services teams. Conducts end to end technical plan design. Develop enterprise standards to ensure compatibility and integration of platforms in a multi-vendor platform environment. Design and develop infrastructure and solution documentation and blueprints. Responsible for impact analysis and design modifications of existing systems to support new solutions and integrations. Develops specifications for solutions integrations. Maintain documentation library on standard procedures and approved solution configurations. Communicate and coordinate between IT, Application Development, Operations, and Management. Uses traditional and Agile project/product approaches to execute projects and achieve business outcomes. Drive business results through process and informal leadership. Qualifications: Experience in design of data lake/warehouse solutions, preferably in the cloud Experience in schema design for relational and non-relational data and messaging protocols Experience in design of data science and data analytics solutions [Required] Ability to prioritize critical versus non-critical issues and communicate effectively to management. [Required] Proven ability to contribute consistently and positively in a dynamic, fast-paced, and highly regulated environment. [Required] Proven ability to facilitate project alignment between business and technical teams. [Required] Demonstrated ability to dig beyond the surface to uncover root causes and offer solutions that could deliver effective and efficient outcomes. [Required] Experience operating in a collaborative environment to solve cross-functional problems. [Required] Self-directed and detail oriented. [Required] Highly effective organization and planning skills. Technical Skills: Experience with Kafka and Protocol Buffers Expertise in both SQL and No SQL databases Expertise with BI tools (Tableau, Power BI etc) Expertise with federated query tools such as Presto/Trino Experience with data lake file formats such as Avro, Parquet, ORC [Required] Experience in extracting and developing technical requirements from business goals and needs. [Required] Experience in solution integration and operability. [Required] Experience working with Infrastructure Technologies and Teams. [Required] Proficiency in using Microsoft Office products (Word, Excel, PowerPoint, Visio) [Required] Experience using Service-now or similar [Required] 10+ years of progressive experience leading to a Senior-level Data Architect, Data Engineer, DBA, consultant, technical lead [Preferred] Bachelor's degree or higher in a technical field [Preferred] Process improvement certifications such as Lean/Six Sigma [Preferred] IT service or process management certifications such as ITIL or ITAM
08/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Principal Data Architect with Kafka and Data Lakes experience. Candidate will be responsible for data architecture and design to support all IT areas of the business. This role will establish standards, coordinate solution design with subject matter owners, document and design solutions and ensure strategic goals are met at the operational level. The role will be a primary contributor to the Joint Technology Strategy and oversee and conduct evaluations of technology and process during proofs-of-concept/value. Responsibilities: Design the data architecture of organization to support data driven vision Create design and blueprint of the data capabilities for the organization within the data framework Analyze structural requirements for new solutions and applications Optimize new and current database systems Responsible for requirements-based analysis and selection of data tools Responsible for setting up and enforcement of Data Modeling standards Responsible for creating logical and conceptual data models Ensure that data architecture principles are adhered to across the enterprise Assist in building data taxonomy and aligning it with business processes Work with Data Governance, IT, and data stewards on design of the strategic solution to data quality issues Advises team of IT technology standards requirements, methodologies, and processes. Drives short and long term architecture strategy for the overall IT project portfolio for key business segments. Responsible for comprehensive infrastructure designs including all aspects of IT. Participates in proof of concepts to assist in defining technology direction and enabling business strategy. Communicates and validates program architecture with infrastructure, project management and technology services teams. Conducts end to end technical plan design. Develop enterprise standards to ensure compatibility and integration of platforms in a multi-vendor platform environment. Design and develop infrastructure and solution documentation and blueprints. Responsible for impact analysis and design modifications of existing systems to support new solutions and integrations. Develops specifications for solutions integrations. Maintain documentation library on standard procedures and approved solution configurations. Communicate and coordinate between IT, Application Development, Operations, and Management. Uses traditional and Agile project/product approaches to execute projects and achieve business outcomes. Drive business results through process and informal leadership. Qualifications: Experience in design of data lake/warehouse solutions, preferably in the cloud Experience in schema design for relational and non-relational data and messaging protocols Experience in design of data science and data analytics solutions [Required] Ability to prioritize critical versus non-critical issues and communicate effectively to management. [Required] Proven ability to contribute consistently and positively in a dynamic, fast-paced, and highly regulated environment. [Required] Proven ability to facilitate project alignment between business and technical teams. [Required] Demonstrated ability to dig beyond the surface to uncover root causes and offer solutions that could deliver effective and efficient outcomes. [Required] Experience operating in a collaborative environment to solve cross-functional problems. [Required] Self-directed and detail oriented. [Required] Highly effective organization and planning skills. Technical Skills: Experience with Kafka and Protocol Buffers Expertise in both SQL and No SQL databases Expertise with BI tools (Tableau, Power BI etc) Expertise with federated query tools such as Presto/Trino Experience with data lake file formats such as Avro, Parquet, ORC [Required] Experience in extracting and developing technical requirements from business goals and needs. [Required] Experience in solution integration and operability. [Required] Experience working with Infrastructure Technologies and Teams. [Required] Proficiency in using Microsoft Office products (Word, Excel, PowerPoint, Visio) [Required] Experience using Service-now or similar [Required] 10+ years of progressive experience leading to a Senior-level Data Architect, Data Engineer, DBA, consultant, technical lead [Preferred] Bachelor's degree or higher in a technical field [Preferred] Process improvement certifications such as Lean/Six Sigma [Preferred] IT service or process management certifications such as ITIL or ITAM
Venesky-Brown's client, a public sector organisation in Edinburgh/Glasgow, is currently looking to recruit a Developer for an initial 6 month contract with potential to extend on a rate of £494/day (Outside IR35). This role can be fully remote. Responsibilities: - Research and development of novel solutions that enable the organisation's automation goals. - Demonstrate excellent, sustainable, and collaborative software development practice that's focused on delivering highly readable, maintainable, and appropriate artefacts. - Extend and sustain the high-quality support procedures, dashboards, monitoring and deployment capabilities to ensure the team can continue to improve services via feedback. - Actively participating in all team events, leading where specialist knowledge is required, and supporting the team to improve their process through inspection and adaptation. - Engage with the wider communities of practice and interest to share knowledge, techniques, and experience. - Ensure high quality of developed solutions through development and maintenance of unit tests - with appropriate code coverage - and code analysis using code quality tools. - Ensure that developed software complies with non-functional requirements, such as accessibility, security, UI/UX, performance, maintainability, deployability, etc - Troubleshoot development and production problems across multiple environments and operating platforms, from the AWS-based modern stack to the multiple strands of ETL and database (Legacy and otherwise) that underpins the service. - Routinely use collaborative development practices such as pairing and mobbing techniques in programming, code reviews, system design and requirements analysis/refinement, etc. - Coaching and mentoring other team members, as appropriate. Essential Skills: - OCR and lexical analysis techniques including NLP (Spacy) and ML - AWS including CDK, Serverless (Lambda), S3, API Gateway, Cloud Formation, Aurora/Postgres - Python/Typescript - Making excellent quality software with other people. - Ability to engage with stakeholders, understanding context and requirements, from diverse areas of a business including Product Management, Service Design, and Operations. - Design and implementation of solutions using a service-based and serverless architecture. - Using written, verbal, and visual communication to explain complex topics concisely to both technical and non-technical audiences. - Cloud monitoring, telemetry, intelligence tools and processes, including Grafana. - Experience working in the Agile delivery models - such as Scrum and/or Kanban frameworks. - Formal XP engineering techniques. - Defining infrastructure-as-code. Desirable Skills: - AWS AI and OCR services such as Textract, ML/MLOps - OpenShift/Kubernetes/Docker - PyTorch If you would like to hear more about this opportunity please get in touch.
08/05/2024
Project-based
Venesky-Brown's client, a public sector organisation in Edinburgh/Glasgow, is currently looking to recruit a Developer for an initial 6 month contract with potential to extend on a rate of £494/day (Outside IR35). This role can be fully remote. Responsibilities: - Research and development of novel solutions that enable the organisation's automation goals. - Demonstrate excellent, sustainable, and collaborative software development practice that's focused on delivering highly readable, maintainable, and appropriate artefacts. - Extend and sustain the high-quality support procedures, dashboards, monitoring and deployment capabilities to ensure the team can continue to improve services via feedback. - Actively participating in all team events, leading where specialist knowledge is required, and supporting the team to improve their process through inspection and adaptation. - Engage with the wider communities of practice and interest to share knowledge, techniques, and experience. - Ensure high quality of developed solutions through development and maintenance of unit tests - with appropriate code coverage - and code analysis using code quality tools. - Ensure that developed software complies with non-functional requirements, such as accessibility, security, UI/UX, performance, maintainability, deployability, etc - Troubleshoot development and production problems across multiple environments and operating platforms, from the AWS-based modern stack to the multiple strands of ETL and database (Legacy and otherwise) that underpins the service. - Routinely use collaborative development practices such as pairing and mobbing techniques in programming, code reviews, system design and requirements analysis/refinement, etc. - Coaching and mentoring other team members, as appropriate. Essential Skills: - OCR and lexical analysis techniques including NLP (Spacy) and ML - AWS including CDK, Serverless (Lambda), S3, API Gateway, Cloud Formation, Aurora/Postgres - Python/Typescript - Making excellent quality software with other people. - Ability to engage with stakeholders, understanding context and requirements, from diverse areas of a business including Product Management, Service Design, and Operations. - Design and implementation of solutions using a service-based and serverless architecture. - Using written, verbal, and visual communication to explain complex topics concisely to both technical and non-technical audiences. - Cloud monitoring, telemetry, intelligence tools and processes, including Grafana. - Experience working in the Agile delivery models - such as Scrum and/or Kanban frameworks. - Formal XP engineering techniques. - Defining infrastructure-as-code. Desirable Skills: - AWS AI and OCR services such as Textract, ML/MLOps - OpenShift/Kubernetes/Docker - PyTorch If you would like to hear more about this opportunity please get in touch.
Your New Company Our client is a British multinational logistics, supply chain, manufacturing, and consultancy company based in Oxfordshire. With operations spanning Europe, North America, Australia, and Japan, our clients operate across various sectors, including automotive, retail, technology, and rail. Your New Role As a First Line Network Engineer, you'll play a vital role in ensuring the smooth operation of our network infrastructure. Your responsibilities will include managing and troubleshooting network issues via the helpdesk, adhering to established Service Level Agreements (SLAs). You'll interact with customers and internal stakeholders to promptly resolve networking issues, log and track incidents using a ticketing system, and maintain the monitoring system for timely detection and resolution of network device issues. Additionally, you'll handle alerts related to access points, VPN tunnels, Firewalls, and device resources. Effective time management and collaboration with team members to escalate and resolve complex issues will be essential. Regular site audits will ensure network infrastructure integrity and compliance with established standards. Attending team meetings will allow you to contribute to ongoing projects and enhance network performance and security. What You'll Need to Succeed Certification: Cisco Certified Network Associate (CCNA). Experience: Proven track record of managing and troubleshooting network issues. Technical Proficiency: Skilled in Firewalls, routing, switching, and wireless technologies. Preferred Knowledge: Familiarity with Fortinet Firewall, Cisco/Aruba Switching, and Cisco/FortiAP wireless systems. Troubleshooting Skills: Ability to read logs and packet captures effectively. Infrastructure Review: Experience identifying end-of-life devices, expiring certificates, licencing, and firmware versions. Change Management: Familiarity with change management processes and documentation. Communication: Excellent communication skills for interactions with customers and internal teams. Desirable: Additional Certifications: CompTIA Network+ or Cisco Certified Network Professional (CCNP). Monitoring Tools: Experience with network monitoring tools. Cloud Networking: Familiarity with cloud networking technologies (eg, AWS, Azure). Security Knowledge: Understanding of network security practices and protocol What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
08/05/2024
Full time
Your New Company Our client is a British multinational logistics, supply chain, manufacturing, and consultancy company based in Oxfordshire. With operations spanning Europe, North America, Australia, and Japan, our clients operate across various sectors, including automotive, retail, technology, and rail. Your New Role As a First Line Network Engineer, you'll play a vital role in ensuring the smooth operation of our network infrastructure. Your responsibilities will include managing and troubleshooting network issues via the helpdesk, adhering to established Service Level Agreements (SLAs). You'll interact with customers and internal stakeholders to promptly resolve networking issues, log and track incidents using a ticketing system, and maintain the monitoring system for timely detection and resolution of network device issues. Additionally, you'll handle alerts related to access points, VPN tunnels, Firewalls, and device resources. Effective time management and collaboration with team members to escalate and resolve complex issues will be essential. Regular site audits will ensure network infrastructure integrity and compliance with established standards. Attending team meetings will allow you to contribute to ongoing projects and enhance network performance and security. What You'll Need to Succeed Certification: Cisco Certified Network Associate (CCNA). Experience: Proven track record of managing and troubleshooting network issues. Technical Proficiency: Skilled in Firewalls, routing, switching, and wireless technologies. Preferred Knowledge: Familiarity with Fortinet Firewall, Cisco/Aruba Switching, and Cisco/FortiAP wireless systems. Troubleshooting Skills: Ability to read logs and packet captures effectively. Infrastructure Review: Experience identifying end-of-life devices, expiring certificates, licencing, and firmware versions. Change Management: Familiarity with change management processes and documentation. Communication: Excellent communication skills for interactions with customers and internal teams. Desirable: Additional Certifications: CompTIA Network+ or Cisco Certified Network Professional (CCNP). Monitoring Tools: Experience with network monitoring tools. Cloud Networking: Familiarity with cloud networking technologies (eg, AWS, Azure). Security Knowledge: Understanding of network security practices and protocol What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Senior Security Engineer - Global Data Organisation - London Our global data client require an experienced Security Engineer to join their team. The Senior Security Engineer will hold a pivotal role in fortifying information assets against potential threats and vulnerabilities. Responsibilities will span various facets of information security, encompassing the vigilant monitoring of operations and infrastructure, upkeep of security tools and technologies, and ensuring compliance with internal policies and external regulations. Collaboration with different departments will be integral to mitigate risks effectively. This position is ideal for someone with ambition, offering the chance to shape the role according to their vision, expand its scope, and even build a dedicated team. Experience: 3+ years of experience in Security Engineeirng or a related field Proficiency in maintaining and utilizing security tools and technologies Ability to create automated queries using tooling APIs (Python/Powershell) Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments. Strong analytical and problem-solving skills, with the ability to assess and mitigate security risks. Proven track record of implementing new technologies to enhance security capabilities. Certified Information Systems Security Professional (CISSP) or similar certification preferred. If interested, please apply immediately for further details & a confidential discussion.
08/05/2024
Full time
Senior Security Engineer - Global Data Organisation - London Our global data client require an experienced Security Engineer to join their team. The Senior Security Engineer will hold a pivotal role in fortifying information assets against potential threats and vulnerabilities. Responsibilities will span various facets of information security, encompassing the vigilant monitoring of operations and infrastructure, upkeep of security tools and technologies, and ensuring compliance with internal policies and external regulations. Collaboration with different departments will be integral to mitigate risks effectively. This position is ideal for someone with ambition, offering the chance to shape the role according to their vision, expand its scope, and even build a dedicated team. Experience: 3+ years of experience in Security Engineeirng or a related field Proficiency in maintaining and utilizing security tools and technologies Ability to create automated queries using tooling APIs (Python/Powershell) Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments. Strong analytical and problem-solving skills, with the ability to assess and mitigate security risks. Proven track record of implementing new technologies to enhance security capabilities. Certified Information Systems Security Professional (CISSP) or similar certification preferred. If interested, please apply immediately for further details & a confidential discussion.
Position: Senior Network Engineer - SC Cleared Location: Rugby, UK Duration: Permanent JOB DESCRIPTION: Technical Network Engineer role, responsible for supporting the Network Infrastructure and associated DC services. This includes operational and administrative tasks under an ITIL framework to deliver support for two Data Centre's. The role is to deliver Network Service Requests, Incident resolution, and Change execution for the Data Centre's network environments. Qualifications/Requirements: Candidate must have valid Security Clearance. Strong Network Data and Security knowledge. CCNA Level networking knowledge. Strong knowledge of configuring Router, Switches, and Firewalls. Prior experience of NoC/Incident Handling and supporting Network technologies such as routing/switching, Firewalls, load balancers, and proxies that underpin multiple data centres. Experience working with alerting and monitoring tools such as CISCO DNA-C, Prime, Nagios etc. Experience working with any ITSM tool such as Service Now. ITILv3/ITIL4 certified or recent relevant experience working in ITIL controlled environment. Strong verbal and written communication skills. Role includes P1 Operational on-call support, subject to scheduling. Essential Responsibilities Operational support of Network environments across two UK Data Centres. Support in-house ticket analysis, workgroup management and escalations. Support Service utilities that underpin regional IT operations, including Monitoring & Alerting products. Technically support any requirements across the Cyber Security, Application, and Infrastructure groups in region. Follow and promote change control processes to ensure compliance and protect service. Follow asset management processes in region and improve CMDB accuracy. Document and control Standard Operating Procedure (SOP's) for IT processes. Promote and demonstrate an Automation First thinking. Deliver best fit use cases for automation. Collaboration with other teams across Linux, Windows, and DB teams. Desired Characteristics Demonstrate technical understanding of DC Architecture, Infrastructure, and service management. Experience with Packet Analysis. Experience with Load Balancers and Proxy. Experience in network tools such as DNA Centre/Infoblox/Prime. SoC Experience and some understanding of WAF and Firewall logs etc. Quickly able to technically analyses, diagnose, and resolve technical operational incidents and requests. Customer first delivery. Resolve issues with a desire to maintain service uptime & performance
08/05/2024
Full time
Position: Senior Network Engineer - SC Cleared Location: Rugby, UK Duration: Permanent JOB DESCRIPTION: Technical Network Engineer role, responsible for supporting the Network Infrastructure and associated DC services. This includes operational and administrative tasks under an ITIL framework to deliver support for two Data Centre's. The role is to deliver Network Service Requests, Incident resolution, and Change execution for the Data Centre's network environments. Qualifications/Requirements: Candidate must have valid Security Clearance. Strong Network Data and Security knowledge. CCNA Level networking knowledge. Strong knowledge of configuring Router, Switches, and Firewalls. Prior experience of NoC/Incident Handling and supporting Network technologies such as routing/switching, Firewalls, load balancers, and proxies that underpin multiple data centres. Experience working with alerting and monitoring tools such as CISCO DNA-C, Prime, Nagios etc. Experience working with any ITSM tool such as Service Now. ITILv3/ITIL4 certified or recent relevant experience working in ITIL controlled environment. Strong verbal and written communication skills. Role includes P1 Operational on-call support, subject to scheduling. Essential Responsibilities Operational support of Network environments across two UK Data Centres. Support in-house ticket analysis, workgroup management and escalations. Support Service utilities that underpin regional IT operations, including Monitoring & Alerting products. Technically support any requirements across the Cyber Security, Application, and Infrastructure groups in region. Follow and promote change control processes to ensure compliance and protect service. Follow asset management processes in region and improve CMDB accuracy. Document and control Standard Operating Procedure (SOP's) for IT processes. Promote and demonstrate an Automation First thinking. Deliver best fit use cases for automation. Collaboration with other teams across Linux, Windows, and DB teams. Desired Characteristics Demonstrate technical understanding of DC Architecture, Infrastructure, and service management. Experience with Packet Analysis. Experience with Load Balancers and Proxy. Experience in network tools such as DNA Centre/Infoblox/Prime. SoC Experience and some understanding of WAF and Firewall logs etc. Quickly able to technically analyses, diagnose, and resolve technical operational incidents and requests. Customer first delivery. Resolve issues with a desire to maintain service uptime & performance
IT Solutions Engineer - Hybrid Infrastructure Manchester/Chippenham £35,000 - £45,000 - OTE Up to £60,000 VIQU are seeking a Hybrid Infrastructure Consultant to join a multinational IT business that specialise in providing a broad spectrum of IT services and solutions, from IT consulting and system integrations to cloud services and E-commerce solutions. As the IT Solutions Engineer, you will play a crucial role in the HI Pillar, focusing on assisting customers in addressing the challenges of updating their infrastructure, aiming to simplify operations and enhance performance while ensuring security. You will analyse customer issues and collaborate with vendors, service partners, and internal resources to build complete Hybrid Infrastructure solutions and additionally, you will collaborate with the broader team to help customers define and implement their strategies for on-premises, cloud, or hybrid environments. Responsibilities of the IT Solutions Engineer: Provide expert guidance to both new and established clients, aiding them in modernising and expanding their infrastructure for optimal efficiency and security. Keep the portfolio of Hybrid Infrastructure updated in response to market needs. Analyse, design, and support complete HI solutions tailored to the requirements of clients Identify opportunities to enhance basic Bill of Material (BoM) requests into comprehensive solutions, promoting upselling and cross-selling. Stay informed on assessment tools for Hybrid Infrastructure solutions. Development of expertise in key vendors such as Lenovo, HPE, Dell, Veeam and NetApp. Build and maintain client, vendor, and partner relationships. Optimise existing client technology strategies. Essential Requirements of the IT Solutions Engineer: Strong technical understanding of key vendors such as Lenovo, HPE, Dell, and preferably Veeam, NetApp and Cisco Experience in a technical role with a focus on Hybrid Infrastructure. Personable and exceptional communicator with the ability to build strong relationships with vendors, customers and account managers. Comprehensive grasp of enterprise-level computer software, hardware, and datacentre solutions (highly desired) Demonstrated expertise in server and datacentre solutions (highly desired). Experience in a sales role (highly desired) To discuss this opportunity further, APPLY NOW for a confidential conversation with your VIQU Consultant. For additional information, contact Katie Dark at (see below) . If you refer someone ideal for this role, VIQU offers an introduction fee up to £1,000 once your referral starts work with our client (terms apply). IT Solutions Engineer - Hybrid Infrastructure Manchester/Chippenham £35,000 - £45,000 - OTE Up to £60,000
08/05/2024
Full time
IT Solutions Engineer - Hybrid Infrastructure Manchester/Chippenham £35,000 - £45,000 - OTE Up to £60,000 VIQU are seeking a Hybrid Infrastructure Consultant to join a multinational IT business that specialise in providing a broad spectrum of IT services and solutions, from IT consulting and system integrations to cloud services and E-commerce solutions. As the IT Solutions Engineer, you will play a crucial role in the HI Pillar, focusing on assisting customers in addressing the challenges of updating their infrastructure, aiming to simplify operations and enhance performance while ensuring security. You will analyse customer issues and collaborate with vendors, service partners, and internal resources to build complete Hybrid Infrastructure solutions and additionally, you will collaborate with the broader team to help customers define and implement their strategies for on-premises, cloud, or hybrid environments. Responsibilities of the IT Solutions Engineer: Provide expert guidance to both new and established clients, aiding them in modernising and expanding their infrastructure for optimal efficiency and security. Keep the portfolio of Hybrid Infrastructure updated in response to market needs. Analyse, design, and support complete HI solutions tailored to the requirements of clients Identify opportunities to enhance basic Bill of Material (BoM) requests into comprehensive solutions, promoting upselling and cross-selling. Stay informed on assessment tools for Hybrid Infrastructure solutions. Development of expertise in key vendors such as Lenovo, HPE, Dell, Veeam and NetApp. Build and maintain client, vendor, and partner relationships. Optimise existing client technology strategies. Essential Requirements of the IT Solutions Engineer: Strong technical understanding of key vendors such as Lenovo, HPE, Dell, and preferably Veeam, NetApp and Cisco Experience in a technical role with a focus on Hybrid Infrastructure. Personable and exceptional communicator with the ability to build strong relationships with vendors, customers and account managers. Comprehensive grasp of enterprise-level computer software, hardware, and datacentre solutions (highly desired) Demonstrated expertise in server and datacentre solutions (highly desired). Experience in a sales role (highly desired) To discuss this opportunity further, APPLY NOW for a confidential conversation with your VIQU Consultant. For additional information, contact Katie Dark at (see below) . If you refer someone ideal for this role, VIQU offers an introduction fee up to £1,000 once your referral starts work with our client (terms apply). IT Solutions Engineer - Hybrid Infrastructure Manchester/Chippenham £35,000 - £45,000 - OTE Up to £60,000
Job Title: Core Network Engineer 2 days in the office 3 days remote. Overview: Join our forward-thinking IT team in an exciting role that blends technical expertise with strategic innovation. We are seeking a Core Network Engineer to lead a major network infrastructure overhaul and contribute to the evolution of our network capabilities. This position offers the opportunity to influence the future of our network systems, streamline operations, and implement cutting-edge solutions that enhance organizational efficiency and security. Key Responsibilities: * Design, implement, and optimize core routing technologies and network security frameworks. * Automate network processes to improve efficiency and accuracy across network operations. * Serve as a technical leader in network-related projects, ensuring best practices in security and configuration are followed. * Collaborate with various internal teams to gather requirements, design solutions, and deliver high-performance network services. * Manage daily network operations, including monitoring, troubleshooting, and maintaining network infrastructure. * Develop and maintain comprehensive documentation for network architectures, configurations, and support procedures. * Engage in continuous learning to stay abreast of industry trends and emerging technologies. Required Skills and Qualifications: * Proven experience in network engineering with a strong focus on core networking technologies. * Expertise in network automation and the use of Scripting languages to streamline network operations. * Professional certifications such as Cisco CCNP, Juniper JNCIP, or equivalent. * Deep understanding of network protocols, Internet services, and security solutions. * Strong analytical skills and the ability to solve complex technical problems. * Excellent communication and collaboration skills to work effectively across teams. Desirable Skills: * Experience with cloud networking and virtualization technologies. * Knowledge of advanced network security practices and solutions. * Previous experience leading network infrastructure projects in a large-scale environment. Why Join Us: * Be part of a dynamic team that values innovation and efficiency. * Opportunity to work on significant projects that influence the strategic direction of the organization's IT infrastructure. * Competitive salary and benefits package. * Flexible working arrangements to support work-life balance. * Access to ongoing training and professional development to support your career growth. In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
08/05/2024
Full time
Job Title: Core Network Engineer 2 days in the office 3 days remote. Overview: Join our forward-thinking IT team in an exciting role that blends technical expertise with strategic innovation. We are seeking a Core Network Engineer to lead a major network infrastructure overhaul and contribute to the evolution of our network capabilities. This position offers the opportunity to influence the future of our network systems, streamline operations, and implement cutting-edge solutions that enhance organizational efficiency and security. Key Responsibilities: * Design, implement, and optimize core routing technologies and network security frameworks. * Automate network processes to improve efficiency and accuracy across network operations. * Serve as a technical leader in network-related projects, ensuring best practices in security and configuration are followed. * Collaborate with various internal teams to gather requirements, design solutions, and deliver high-performance network services. * Manage daily network operations, including monitoring, troubleshooting, and maintaining network infrastructure. * Develop and maintain comprehensive documentation for network architectures, configurations, and support procedures. * Engage in continuous learning to stay abreast of industry trends and emerging technologies. Required Skills and Qualifications: * Proven experience in network engineering with a strong focus on core networking technologies. * Expertise in network automation and the use of Scripting languages to streamline network operations. * Professional certifications such as Cisco CCNP, Juniper JNCIP, or equivalent. * Deep understanding of network protocols, Internet services, and security solutions. * Strong analytical skills and the ability to solve complex technical problems. * Excellent communication and collaboration skills to work effectively across teams. Desirable Skills: * Experience with cloud networking and virtualization technologies. * Knowledge of advanced network security practices and solutions. * Previous experience leading network infrastructure projects in a large-scale environment. Why Join Us: * Be part of a dynamic team that values innovation and efficiency. * Opportunity to work on significant projects that influence the strategic direction of the organization's IT infrastructure. * Competitive salary and benefits package. * Flexible working arrangements to support work-life balance. * Access to ongoing training and professional development to support your career growth. In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
NO SPONSORSHIP Associate Principal, Technology Operations - Production Support - 3rd SHIFT SALARY: $102k- $120k w 15% bonus no shift differential LOCATION: REMOTE 3rd shift, Tuesday - Saturday, 11pm - 730am Do you have Production Operations (not engineering) experience? Do you have experience with Schedulers? (UC4 or Control M) or other? Why are you seeking an off shift position? What is your experience level/experience with JCL/IBM? Production support for hardware and software problems ITIL applications and infrastructure problems incident management storage Unix Windows networking Business operations etc. The Associate Principal of Technology Operations is responsible for reviewing processes and procedures throughout the Production environment and driving improvements throughout. This role will reside in Technology Operations and will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Essential Duties and Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems Move between tactical & strategic Bachelors degree 5+ years experience production systems operations or an equivalent combination of education and work experience
07/05/2024
Full time
NO SPONSORSHIP Associate Principal, Technology Operations - Production Support - 3rd SHIFT SALARY: $102k- $120k w 15% bonus no shift differential LOCATION: REMOTE 3rd shift, Tuesday - Saturday, 11pm - 730am Do you have Production Operations (not engineering) experience? Do you have experience with Schedulers? (UC4 or Control M) or other? Why are you seeking an off shift position? What is your experience level/experience with JCL/IBM? Production support for hardware and software problems ITIL applications and infrastructure problems incident management storage Unix Windows networking Business operations etc. The Associate Principal of Technology Operations is responsible for reviewing processes and procedures throughout the Production environment and driving improvements throughout. This role will reside in Technology Operations and will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Essential Duties and Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems Move between tactical & strategic Bachelors degree 5+ years experience production systems operations or an equivalent combination of education and work experience
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Windows Administrator/Engineer. This engineer will focus on windows administration and level 3 operational support in cloud and on prem environments. This engineer will need experience with Windows 2016/2019, PowerShell Scripting, AWS, NAS, SAN, etc. Responsibilities: Provide advanced Windows system administration, operational support, and problem resolution for a mixed Windows Server 2016 and 2019 environments Provide break/fix support for Windows Server OS and third-party application issues Troubleshoot hardware and software problems, take appropriate corrective action and/or interact with team members or vendors to work through issue resolution Automate processes to reduce hands on support Support cloud environments for Windows AMIs Participate in patching and vulnerability remediation, as needed Comply with all audit, compliance, and regulatory requirements Support On call and weekend work Qualifications: Seven or more years of Windows Server installation, operations, administration, and maintenance of physical and virtualized Servers in an enterprise environment In-depth knowledge of Windows Server 2016 and 2019 administration and support Experience with Powershell commands and scripts System administration experience and knowledge of VMware and administration of virtual Servers General working knowledge of NAS, SAN, and networking Active Directory administration experience Hands-on experience with cloud based architecture especially AWS Experience with terraform, or other infrastructure as code applications Experience with build automation a plus Software deployment experience through SCCM or similar tools is a plus
07/05/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Windows Administrator/Engineer. This engineer will focus on windows administration and level 3 operational support in cloud and on prem environments. This engineer will need experience with Windows 2016/2019, PowerShell Scripting, AWS, NAS, SAN, etc. Responsibilities: Provide advanced Windows system administration, operational support, and problem resolution for a mixed Windows Server 2016 and 2019 environments Provide break/fix support for Windows Server OS and third-party application issues Troubleshoot hardware and software problems, take appropriate corrective action and/or interact with team members or vendors to work through issue resolution Automate processes to reduce hands on support Support cloud environments for Windows AMIs Participate in patching and vulnerability remediation, as needed Comply with all audit, compliance, and regulatory requirements Support On call and weekend work Qualifications: Seven or more years of Windows Server installation, operations, administration, and maintenance of physical and virtualized Servers in an enterprise environment In-depth knowledge of Windows Server 2016 and 2019 administration and support Experience with Powershell commands and scripts System administration experience and knowledge of VMware and administration of virtual Servers General working knowledge of NAS, SAN, and networking Active Directory administration experience Hands-on experience with cloud based architecture especially AWS Experience with terraform, or other infrastructure as code applications Experience with build automation a plus Software deployment experience through SCCM or similar tools is a plus
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Windows Administrator/Engineer. This engineer will focus on windows administration and level 3 operational support in cloud and on prem environments. This engineer will need experience with Windows 2016/2019, PowerShell Scripting, AWS, NAS, SAN, etc. Responsibilities: Provide advanced Windows system administration, operational support, and problem resolution for a mixed Windows Server 2016 and 2019 environments Provide break/fix support for Windows Server OS and third-party application issues Troubleshoot hardware and software problems, take appropriate corrective action and/or interact with team members or vendors to work through issue resolution Automate processes to reduce hands on support Support cloud environments for Windows AMIs Participate in patching and vulnerability remediation, as needed Comply with all audit, compliance, and regulatory requirements Support On call and weekend work Qualifications: Seven or more years of Windows Server installation, operations, administration, and maintenance of physical and virtualized Servers in an enterprise environment In-depth knowledge of Windows Server 2016 and 2019 administration and support Experience with Powershell commands and scripts System administration experience and knowledge of VMware and administration of virtual Servers General working knowledge of NAS, SAN, and networking Active Directory administration experience Hands-on experience with cloud based architecture especially AWS Experience with terraform, or other infrastructure as code applications Experience with build automation a plus Software deployment experience through SCCM or similar tools is a plus
07/05/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Windows Administrator/Engineer. This engineer will focus on windows administration and level 3 operational support in cloud and on prem environments. This engineer will need experience with Windows 2016/2019, PowerShell Scripting, AWS, NAS, SAN, etc. Responsibilities: Provide advanced Windows system administration, operational support, and problem resolution for a mixed Windows Server 2016 and 2019 environments Provide break/fix support for Windows Server OS and third-party application issues Troubleshoot hardware and software problems, take appropriate corrective action and/or interact with team members or vendors to work through issue resolution Automate processes to reduce hands on support Support cloud environments for Windows AMIs Participate in patching and vulnerability remediation, as needed Comply with all audit, compliance, and regulatory requirements Support On call and weekend work Qualifications: Seven or more years of Windows Server installation, operations, administration, and maintenance of physical and virtualized Servers in an enterprise environment In-depth knowledge of Windows Server 2016 and 2019 administration and support Experience with Powershell commands and scripts System administration experience and knowledge of VMware and administration of virtual Servers General working knowledge of NAS, SAN, and networking Active Directory administration experience Hands-on experience with cloud based architecture especially AWS Experience with terraform, or other infrastructure as code applications Experience with build automation a plus Software deployment experience through SCCM or similar tools is a plus
IT Support Engineer County Durham, UK £30,000 - £35,000 Join a global leader in the petrochemicals industry, operating at the forefront of innovation and sustainability! Position Overview: We are seeking a highly skilled IT Support Engineer to join their global support team at their complex facility near Darlington, UK. As an integral part of their team, you will be responsible for addressing a diverse range of technical issues spanning multiple technologies, with a primary focus on the Microsoft Suite and various hardware platforms. Responsibilities: - Provide on-site technical support for the facility, ensuring smooth operations across all IT systems. - Troubleshoot and resolve technical issues promptly and efficiently to minimize downtime. - Contribute to key IT projects, offering expertise and insight to drive successful outcomes. - Develop comprehensive documentation to streamline processes and ensure scalability of services. - Collaborate with cross-functional teams to implement innovative solutions and optimize IT infrastructure. Qualifications: - Proven experience in IT support roles, preferably within a complex industrial environment. - Proficiency in Microsoft technologies (eg, Windows OS, Office 365, Active Directory). - Strong knowledge of hardware platforms, including desktops, laptops, and peripherals. - Excellent problem-solving skills with the ability to prioritize and manage multiple tasks effectively. - Exceptional communication skills and a customer-focused approach. Benefits: - Competitive salary and comprehensive benefits package. - Opportunities for professional development and career advancement. - Collaborative and inclusive work environment with a global reach. - Chance to make a meaningful impact within a leading organization at the forefront of innovation. IT Support Engineer County Durham, UK £30,000 - £35,000 Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
07/05/2024
Full time
IT Support Engineer County Durham, UK £30,000 - £35,000 Join a global leader in the petrochemicals industry, operating at the forefront of innovation and sustainability! Position Overview: We are seeking a highly skilled IT Support Engineer to join their global support team at their complex facility near Darlington, UK. As an integral part of their team, you will be responsible for addressing a diverse range of technical issues spanning multiple technologies, with a primary focus on the Microsoft Suite and various hardware platforms. Responsibilities: - Provide on-site technical support for the facility, ensuring smooth operations across all IT systems. - Troubleshoot and resolve technical issues promptly and efficiently to minimize downtime. - Contribute to key IT projects, offering expertise and insight to drive successful outcomes. - Develop comprehensive documentation to streamline processes and ensure scalability of services. - Collaborate with cross-functional teams to implement innovative solutions and optimize IT infrastructure. Qualifications: - Proven experience in IT support roles, preferably within a complex industrial environment. - Proficiency in Microsoft technologies (eg, Windows OS, Office 365, Active Directory). - Strong knowledge of hardware platforms, including desktops, laptops, and peripherals. - Excellent problem-solving skills with the ability to prioritize and manage multiple tasks effectively. - Exceptional communication skills and a customer-focused approach. Benefits: - Competitive salary and comprehensive benefits package. - Opportunities for professional development and career advancement. - Collaborative and inclusive work environment with a global reach. - Chance to make a meaningful impact within a leading organization at the forefront of innovation. IT Support Engineer County Durham, UK £30,000 - £35,000 Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Global Investment/Financial Services company is looking to hire an experienced Kubernetes Site Reliability Engineer as part of their Digital Assets Technical Operations Team. You will work with various engineering teams to own the design of a new multi-region, highly available, cloud-based deployment of our applications to AWS's Kubernetes Platform (EKS) Experience Several years of hands-on experience with AWS in a production environment Production experience running Kubernetes workloads on AWS using EKS Experience creating and deploying Helm charts & libraries Specialist in AWS CloudFormation, IAM, VPC and network security Experience with monitoring tools eg Cloudwatch, Datadog, Splunk Proficiency with Unix operating systems and Shell Scripting Programming experience, eg Python, preferred Experience with CDN Providers eg Akamai, preferred Experience with the agile software development life cycle preferred Automated CI/CD pipelines, eg JenkinsX (Kubernetes native), Jenkins Enterprise Skills Experience with Amazon Web Services (AWS), having managed services and applications in a large AWS cross-account environment using IAM and federated SSO Experience crafting and maintaining logging, monitoring, and alerting capabilities using tools like Datadog, Splunk, and Kibana See problems as opportunities to automate Ability to work independently with minimal direction Coordinate the overall design of highly available, secure, scalable microservices-based applications in AWS Track record of providing technical leadership to strong teams of Site Reliability Engineers Experience with configuring and deploying resilient infrastructure in multiple regions and multiple availability zones Work multi-functionally with other organizations and collaborate with our risk, product and engineering team leaders Ability to communicate at all levels with track record of strong written and verbal communications Full job spec available. To apply and find out more please reach out (see below)
07/05/2024
Project-based
Global Investment/Financial Services company is looking to hire an experienced Kubernetes Site Reliability Engineer as part of their Digital Assets Technical Operations Team. You will work with various engineering teams to own the design of a new multi-region, highly available, cloud-based deployment of our applications to AWS's Kubernetes Platform (EKS) Experience Several years of hands-on experience with AWS in a production environment Production experience running Kubernetes workloads on AWS using EKS Experience creating and deploying Helm charts & libraries Specialist in AWS CloudFormation, IAM, VPC and network security Experience with monitoring tools eg Cloudwatch, Datadog, Splunk Proficiency with Unix operating systems and Shell Scripting Programming experience, eg Python, preferred Experience with CDN Providers eg Akamai, preferred Experience with the agile software development life cycle preferred Automated CI/CD pipelines, eg JenkinsX (Kubernetes native), Jenkins Enterprise Skills Experience with Amazon Web Services (AWS), having managed services and applications in a large AWS cross-account environment using IAM and federated SSO Experience crafting and maintaining logging, monitoring, and alerting capabilities using tools like Datadog, Splunk, and Kibana See problems as opportunities to automate Ability to work independently with minimal direction Coordinate the overall design of highly available, secure, scalable microservices-based applications in AWS Track record of providing technical leadership to strong teams of Site Reliability Engineers Experience with configuring and deploying resilient infrastructure in multiple regions and multiple availability zones Work multi-functionally with other organizations and collaborate with our risk, product and engineering team leaders Ability to communicate at all levels with track record of strong written and verbal communications Full job spec available. To apply and find out more please reach out (see below)
Description : IT Operations Start date: June 2024 Latest start date: 1 July 2024 End date: 6 months contract Extension: Possible Work location: Basel/Hybrid Unit: Information Technology and Services (ITS) Workload: 100% Analyst Background We are looking for an IT Operations Analyst to replace a staff member on a short-term assignment. We are looking for a late junior/early professional level profile. The role is focused on creating reports, metrics and dashboard generation, hardware asset management, gathering requirements for enhancements to ServiceNow, communication around IT changes across the organization. There is also an element of change management to the role, therefore experience with ITIL IT change management would be beneficial. Perfect candidate: An IT Analyst with ServiceNow (ITOM/ITSM) experience, an analytical mindset and experience with gathering feedback, creating reports, dashboards, and metrics within ServiceNow. General Information Team: The IT Operations team consists of around 25 people. This role will be working closely with around 8 colleagues, primarily with the IT services function, close integration with change management and CMDB operations. The person will also collaborate with the Service Desk team, It Engineers as well as other business IT areas. Tasks & Responsibilities: Responsible for supporting the IT Operations team primarily in the area of reporting on incident, problem, request and change management within the Bank. Coordinate with relevant stakeholders, including IT staff and business users as a focal point for customer liaison and provide an effective and efficient interface between ITS operations and its internal customers. Reporting on operational activities and tracking progress of IT incidents and IT changes to provide updates and metrics as part of 3 Line of Defense activities. Gather and consolidate data and produce reports for the monitoring of IT services. Analyse the output and propose improved processes and appropriate follow-up actions. Support the efficiency and effectiveness of the incident and change management processes and configuration management database (CMDB). Support the configuration management process and operational activities to ensure CMDB data integrity. Ensure that relevant information assets are documented and maintained in the Bank's CMDB. Release and change management Reporting on change management process for changes required in the Bank's IT production environment. Delivers customer-facing communication and collaboration on all operational related activities. Assist in coordinating the implementation of changes in IT services and ensures that standardised methods are used for efficient handling of all changes, to minimise adverse impacts from changes on business operations and the users of IT services. Project management Participates in project activities within IT Infrastructure as assigned. Must haves: Minimum of three years' experience in a role with direct customer contact, preferably in an international environment. (*) Knowledge of ServiceNow ITSM/ITOM modules. (*) An understanding of IT systems and their interaction. (*) Excellent reporting and analytical skills and strong knowledge of data management and reporting tools. (*) Experience with service management and change management methodologies and frameworks such as ITIL. (*) Interpersonal skills: Fluency in English. Outstanding customer service skills with a proactive customer and service orientation. Ability to demonstrate initiative, drive and enthusiasm. Good organizational and time management skills, accuracy, speed and attention to detail. Ability to effectively balance workload of providing excellent customer service while attending to ongoing operational tasks. Ability to carry out assigned tasks in a professional, efficient and timely manner with a sense of ownership and follow-through. Excellent communication skills to enable clear communication with different audiences and to manage customer expectations and service partner deliverables. Ability to work independently and in a team environment. Nice to have: A second major world language desirable Job Title: IT Operations Analyst Location: Basel, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
07/05/2024
Project-based
Description : IT Operations Start date: June 2024 Latest start date: 1 July 2024 End date: 6 months contract Extension: Possible Work location: Basel/Hybrid Unit: Information Technology and Services (ITS) Workload: 100% Analyst Background We are looking for an IT Operations Analyst to replace a staff member on a short-term assignment. We are looking for a late junior/early professional level profile. The role is focused on creating reports, metrics and dashboard generation, hardware asset management, gathering requirements for enhancements to ServiceNow, communication around IT changes across the organization. There is also an element of change management to the role, therefore experience with ITIL IT change management would be beneficial. Perfect candidate: An IT Analyst with ServiceNow (ITOM/ITSM) experience, an analytical mindset and experience with gathering feedback, creating reports, dashboards, and metrics within ServiceNow. General Information Team: The IT Operations team consists of around 25 people. This role will be working closely with around 8 colleagues, primarily with the IT services function, close integration with change management and CMDB operations. The person will also collaborate with the Service Desk team, It Engineers as well as other business IT areas. Tasks & Responsibilities: Responsible for supporting the IT Operations team primarily in the area of reporting on incident, problem, request and change management within the Bank. Coordinate with relevant stakeholders, including IT staff and business users as a focal point for customer liaison and provide an effective and efficient interface between ITS operations and its internal customers. Reporting on operational activities and tracking progress of IT incidents and IT changes to provide updates and metrics as part of 3 Line of Defense activities. Gather and consolidate data and produce reports for the monitoring of IT services. Analyse the output and propose improved processes and appropriate follow-up actions. Support the efficiency and effectiveness of the incident and change management processes and configuration management database (CMDB). Support the configuration management process and operational activities to ensure CMDB data integrity. Ensure that relevant information assets are documented and maintained in the Bank's CMDB. Release and change management Reporting on change management process for changes required in the Bank's IT production environment. Delivers customer-facing communication and collaboration on all operational related activities. Assist in coordinating the implementation of changes in IT services and ensures that standardised methods are used for efficient handling of all changes, to minimise adverse impacts from changes on business operations and the users of IT services. Project management Participates in project activities within IT Infrastructure as assigned. Must haves: Minimum of three years' experience in a role with direct customer contact, preferably in an international environment. (*) Knowledge of ServiceNow ITSM/ITOM modules. (*) An understanding of IT systems and their interaction. (*) Excellent reporting and analytical skills and strong knowledge of data management and reporting tools. (*) Experience with service management and change management methodologies and frameworks such as ITIL. (*) Interpersonal skills: Fluency in English. Outstanding customer service skills with a proactive customer and service orientation. Ability to demonstrate initiative, drive and enthusiasm. Good organizational and time management skills, accuracy, speed and attention to detail. Ability to effectively balance workload of providing excellent customer service while attending to ongoing operational tasks. Ability to carry out assigned tasks in a professional, efficient and timely manner with a sense of ownership and follow-through. Excellent communication skills to enable clear communication with different audiences and to manage customer expectations and service partner deliverables. Ability to work independently and in a team environment. Nice to have: A second major world language desirable Job Title: IT Operations Analyst Location: Basel, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Senior DevOps Engineer - Cloud - Permanent - Poland Robson Bale are looking for a Senior DevOps Engineer to come on board for a permanent opportunity in Poland. Role can be fully remote from Poland Permanent, Excellent Salary Responsibilities: Technical Skills - Must have Leadership: Lead and manage DevOps/Infrastructure projects, overseeing the entire development life cycle. Collaborate with cross-functional teams to align project objectives and deliverables. Ensure adherence to timelines, budgets, and quality standards. Mentor and guide team members and interns, fostering a culture of continuous learning. Security and Compliance: Demonstrate a deep understanding of Standard Operating Procedures (SOP) for security practices. Perform threat modelling and implement encryption, network defense, and web security measures. Champion security best practices in a production environment and address cloud security risks. Integrate identity providers such as OAuth, OIDC, and SAML to enhance security. DevOps/Infrastructure and Cloud Expertise: Drive change, release, and incident management processes to maintain a stable environment. Utilize extensive experience in DevOps to optimize performance, conduct application upgrades, and apply patches. Lead continuous integration and deployment efforts using tools like Jenkins and Ansible. Demonstrate proficiency in coding and automation to streamline operations. Good hands-on knowledge of AWS/AZURE/GCP cloud service providers. Cloud Infrastructure Management: Exhibit strong expertise in AWS/AZURE/GCP/OCI cloud services and maintain infrastructure as code (IAC) using Ansible, Terraform, or CloudFormation. Oversee containerization technologies like Docker and Kubernetes to enhance scalability and efficiency. Manage Linux-based systems and network configurations to ensure smooth operations. Security and Access Management: Demonstrate a solid grasp of identity and access management (IAM) principles. Manage Security Groups (SGs), Firewall services, and secrets effectively. Optimize service costs based on resource utilization and scale. Monitoring and Reliability: Ensure ongoing and reliable monitoring of the infrastructure to promptly address issues. Implement performance tuning and optimization strategies to maintain high availability. Technical Requirements: Proficient in Python/Java/bash Scripting for automation and tooling. Expertise in AWS/AZURE/GCP/OCI cloud services like Azure Kubernetes Service/Elastic Kubernetes Service/Google Kubernetes Engine. Extensive experience with CI/CD pipelines, particularly using Jenkins . Strong familiarity with Docker and Kubernetes for container orchestration. In-depth understanding of networking principles. Good to Have Skillsets: Experience in crafting intuitive and engaging user interfaces (UI) for web applications, mobile apps, or other AI-powered interfaces. Experience with design thinking methodologies. Understanding of data visualization and information architecture. Ability to write clear documentation. Experience with voice user interfaces (VUIs). Knowledge of animation and micro interactions for enhancing user experience. Experience with design systems and component libraries. Process Skills: General SDLC processes Understanding of utilizing Agile and Scrum software development methodologies Attention to detail and commitment to quality. Behavioral Skills: Work closely with designers, product managers, Developers, and data scientists to deliver comprehensive solutions. Communicate effectively and share knowledge with the team. Be open to feedback and continuously learn and adapt to new technologies. Ability to work independently and as part of a team. Ability to work effectively under pressure and meet deadlines. Passion for learning and staying updated on the latest technologies. Good Attitude and Quick learner. Certification (Good to have) : Certifications (Preferred, any 1 or more Cloud Service Provider): AWS associate certification (eg, AWS Certified Solutions Architect, AWS Certified DevOps Engineer) Certified Kubernetes Administrator (CKA) certification. Certified Docker Captain. Azure Certifications (eg Azure Fundamentals, Azure Administrator Associate, DevOps Engineer Expert, Azure Security Engineer Associate) GCP certifications (eg Cloud DevOps Engineer, Cloud network Engineer, Google Workspace Administrator) Networking related certification. Role can be fully remote from Poland Permanent, Excellent Salary Senior DevOps Engineer - Cloud - Permanent - Poland
07/05/2024
Full time
Senior DevOps Engineer - Cloud - Permanent - Poland Robson Bale are looking for a Senior DevOps Engineer to come on board for a permanent opportunity in Poland. Role can be fully remote from Poland Permanent, Excellent Salary Responsibilities: Technical Skills - Must have Leadership: Lead and manage DevOps/Infrastructure projects, overseeing the entire development life cycle. Collaborate with cross-functional teams to align project objectives and deliverables. Ensure adherence to timelines, budgets, and quality standards. Mentor and guide team members and interns, fostering a culture of continuous learning. Security and Compliance: Demonstrate a deep understanding of Standard Operating Procedures (SOP) for security practices. Perform threat modelling and implement encryption, network defense, and web security measures. Champion security best practices in a production environment and address cloud security risks. Integrate identity providers such as OAuth, OIDC, and SAML to enhance security. DevOps/Infrastructure and Cloud Expertise: Drive change, release, and incident management processes to maintain a stable environment. Utilize extensive experience in DevOps to optimize performance, conduct application upgrades, and apply patches. Lead continuous integration and deployment efforts using tools like Jenkins and Ansible. Demonstrate proficiency in coding and automation to streamline operations. Good hands-on knowledge of AWS/AZURE/GCP cloud service providers. Cloud Infrastructure Management: Exhibit strong expertise in AWS/AZURE/GCP/OCI cloud services and maintain infrastructure as code (IAC) using Ansible, Terraform, or CloudFormation. Oversee containerization technologies like Docker and Kubernetes to enhance scalability and efficiency. Manage Linux-based systems and network configurations to ensure smooth operations. Security and Access Management: Demonstrate a solid grasp of identity and access management (IAM) principles. Manage Security Groups (SGs), Firewall services, and secrets effectively. Optimize service costs based on resource utilization and scale. Monitoring and Reliability: Ensure ongoing and reliable monitoring of the infrastructure to promptly address issues. Implement performance tuning and optimization strategies to maintain high availability. Technical Requirements: Proficient in Python/Java/bash Scripting for automation and tooling. Expertise in AWS/AZURE/GCP/OCI cloud services like Azure Kubernetes Service/Elastic Kubernetes Service/Google Kubernetes Engine. Extensive experience with CI/CD pipelines, particularly using Jenkins . Strong familiarity with Docker and Kubernetes for container orchestration. In-depth understanding of networking principles. Good to Have Skillsets: Experience in crafting intuitive and engaging user interfaces (UI) for web applications, mobile apps, or other AI-powered interfaces. Experience with design thinking methodologies. Understanding of data visualization and information architecture. Ability to write clear documentation. Experience with voice user interfaces (VUIs). Knowledge of animation and micro interactions for enhancing user experience. Experience with design systems and component libraries. Process Skills: General SDLC processes Understanding of utilizing Agile and Scrum software development methodologies Attention to detail and commitment to quality. Behavioral Skills: Work closely with designers, product managers, Developers, and data scientists to deliver comprehensive solutions. Communicate effectively and share knowledge with the team. Be open to feedback and continuously learn and adapt to new technologies. Ability to work independently and as part of a team. Ability to work effectively under pressure and meet deadlines. Passion for learning and staying updated on the latest technologies. Good Attitude and Quick learner. Certification (Good to have) : Certifications (Preferred, any 1 or more Cloud Service Provider): AWS associate certification (eg, AWS Certified Solutions Architect, AWS Certified DevOps Engineer) Certified Kubernetes Administrator (CKA) certification. Certified Docker Captain. Azure Certifications (eg Azure Fundamentals, Azure Administrator Associate, DevOps Engineer Expert, Azure Security Engineer Associate) GCP certifications (eg Cloud DevOps Engineer, Cloud network Engineer, Google Workspace Administrator) Networking related certification. Role can be fully remote from Poland Permanent, Excellent Salary Senior DevOps Engineer - Cloud - Permanent - Poland
Role - Datacentre Engineer Work Pattern: 5 days on site Salary: £37k - £44k Location: Liverpool Benefits: Public Sector benefits The Datacentre Engineer oversees the network infrastructure supporting data storage, processing, and distribution within my clients centralised computing environment. As part of a collaborative team, they handle support, maintenance, and management of centralised Servers, high-performance computing, and storage systems. The role requires expertise in either Windows or Linux, with a working knowledge of the other operating systems. Responsibilities: Monitor the centralised computing infrastructure to ensure a consistent quality of service. Adhere to service level definitions and maintain appropriate documentation. Perform standard operational tasks to maintain the secure, efficient and effective running of the datacentres. This includes installing, configuring, monitoring and maintaining centralised server and storage hardware according to university standards. They also manage firmware revisions to ensure they are at supported levels. Ensure that disaster recovery and business continuity procedures are developed, documented, and followed to meet agreed Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO). Take lead or a supporting role in configuring, managing, and developing essential operational systems and software. These include: Windows or Linux estates (with a reasonable working knowledge of the other) Virtual infrastructure High-Performance Computing infrastructure Storage Infrastructures BackupsServer and storage monitoring Environmental monitoring Power management Required Skills: Proficiency in managing and maintaining datacentre infrastructure components, including Servers, storage, and networking equipment. Strong knowledge of both Windows and Linux operating systems. (With a preference towards Linux) Network Administration: Experience in configuring and managing Routers, Firewalls, and virtual private networks. Problem-Solving: Ability to diagnose and resolve hardware and software issues promptly. Documentation: Skilled in maintaining accurate documentation related to datacentre operations. Ideal Candidate: The ideal Datacentre Engineer is a team player who collaborates effectively with colleagues to deliver high-quality IT services. Expertise in favour of Linux support is preferable to bolster the overall team's technical proficiency. This position has elements of out of hours work that is scheduled months in advance and this maintenance responsibility is shared between the team, so having the understanding and being flexible is ideal. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
07/05/2024
Full time
Role - Datacentre Engineer Work Pattern: 5 days on site Salary: £37k - £44k Location: Liverpool Benefits: Public Sector benefits The Datacentre Engineer oversees the network infrastructure supporting data storage, processing, and distribution within my clients centralised computing environment. As part of a collaborative team, they handle support, maintenance, and management of centralised Servers, high-performance computing, and storage systems. The role requires expertise in either Windows or Linux, with a working knowledge of the other operating systems. Responsibilities: Monitor the centralised computing infrastructure to ensure a consistent quality of service. Adhere to service level definitions and maintain appropriate documentation. Perform standard operational tasks to maintain the secure, efficient and effective running of the datacentres. This includes installing, configuring, monitoring and maintaining centralised server and storage hardware according to university standards. They also manage firmware revisions to ensure they are at supported levels. Ensure that disaster recovery and business continuity procedures are developed, documented, and followed to meet agreed Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO). Take lead or a supporting role in configuring, managing, and developing essential operational systems and software. These include: Windows or Linux estates (with a reasonable working knowledge of the other) Virtual infrastructure High-Performance Computing infrastructure Storage Infrastructures BackupsServer and storage monitoring Environmental monitoring Power management Required Skills: Proficiency in managing and maintaining datacentre infrastructure components, including Servers, storage, and networking equipment. Strong knowledge of both Windows and Linux operating systems. (With a preference towards Linux) Network Administration: Experience in configuring and managing Routers, Firewalls, and virtual private networks. Problem-Solving: Ability to diagnose and resolve hardware and software issues promptly. Documentation: Skilled in maintaining accurate documentation related to datacentre operations. Ideal Candidate: The ideal Datacentre Engineer is a team player who collaborates effectively with colleagues to deliver high-quality IT services. Expertise in favour of Linux support is preferable to bolster the overall team's technical proficiency. This position has elements of out of hours work that is scheduled months in advance and this maintenance responsibility is shared between the team, so having the understanding and being flexible is ideal. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
F5 WAF Engineer Whitehall resources are looking for an F5 WAF Engineer. This is an initial 6-month contract, working onsite 2 days per week in Sheffield. *Inside IR35 - You will be required to use an FCSA Accredited Umbrella Company* Job Description: As an Automation Engineer, you will play a pivotal role in enhancing our IT infrastructure by designing, creating, and maintaining bespoke Continuous Integration/Continuous Deployment (CI/CD) pipelines tailored to specific project needs. This role will have an initial focus on leveraging F5 technologies alongside a broad spectrum of automation and DevOps practices to deliver our automation use cases; however once F5 automaton works have completed, works will progress to other WAF platforms and use cases. You will be responsible for the integration of CI/CD pipelines with solutions developed by other teams, Scripting, and the creation of Infrastructure as Code (IaC) manifests using tools like Terraform and Ansible. Your expertise in Jenkins, JIRA, GitHub, Python, and other relevant technologies will be essential. You should have a solid background in building CI/CD pipelines and a comprehensive understanding of DevOps practices. The ideal candidate should not only have technical proficiency in data structures, automation technologies, API interactions, and cloud services, but also exhibit a strong drive to research, investigate, and collaborate effectively within the organization. Key Responsibilities . Developing and Delivering Automation for F5 WAF Platform: In the first instance: Developing and delivering automation solutions specifically for our F5 Web Application Firewall (WAF) platform, aligned with our specific use cases. This involves Scripting, configuring, and deploying automation workflows that enhance security, manageability, and operational efficiency of the F5 WAF environment. . CI/CD Pipeline Development: Create, enhance and implement new, customized CI/CD pipelines tailored for specific project use cases, ensuring efficient, automated workflows . Pipeline Maintenance: Regularly update and maintain existing CI/CD pipelines to ensure they are efficient, secure, and up-to-date with the latest technology standards . Integration of Solutions: Work collaboratively with other teams to integrate their solutions and tools into the CI/CD pipelines effectively, enhancing overall workflow and productivity. . IaC Manifests Creation: Develop and maintain Infrastructure as Code (IaC) manifests, predominantly using Terraform, to manage and provision IT infrastructure in a consistent and repeatable manner . Tool Proficiency: Utilize and demonstrate expertise in tools such as Jenkins, JIRA, GitHub, and Python, effectively integrating them into the CI/CD processes . Script Writing: Write and maintain scripts to automate various aspects of the infrastructure and deployment processes, improving efficiency and reducing the potential for human error. . Collaboration and Communication: Collaborate with cross-functional teams, including software development, operations, and quality assurance, to ensure seamless integration and implementation of DevOps practices . Proactive Research and Collaboration: Eager to research and utilize company resources like Confluence, find relevant contacts, and reach out to other teams for unknowns. Prepared to independently investigate and resolve challenges. Required F5 Experiences - One or more of these . F5 ASM/AWAF Knowledge & Experience: Understanding and practical experience with F5's Application Security Manager (ASM) and Advanced WAF (AWAF), including configuration, management, and troubleshooting of application security policies and web application Firewalls. . F5 with API Gateway: Experience: Integrating F5 solutions with API Gateway technologies, demonstrating the ability to secure and manage APIs effectively. Experience in using F5 with Kong API Gateway; managing, and optimizing API traffic through F5 systems. . F5 GTM and Proxy Technologies: Knowledge and experience with F5's Global Traffic Manager (GTM) as well as experience with Proxy technologies, including forward and reverse proxies . Basic Certificate Management: Knowledge of SSL/TLS certificate management processes, including issuance, renewal, and deployment, within F5 environments. . F5 AS3: Experience; Experience with AS3 (Application Services 3 Extension), for declarative automation and orchestration of F5 BIG-IP services. Proficiency in automating the deployment and management of F5 configurations using AS3 Key Experience - Ideal Candidate Profile . Technical Expertise in CI/CD Tools: Proficiency in Continuous Integration and Continuous Deployment tools such as Jenkins, CircleCI, Travis CI, GitLab CI, and Bamboo. Ability to configure, manage, and optimize these tools for various project requirements. . Proficiency in Scripting Languages: Strong skills in Scripting languages such as Python, Bash, PowerShell. Ability to write and maintain scripts to automate routine tasks and deployments . Infrastructure as Code (IaC): Extensive experience in creating and managing infrastructure using code. Proficiency in IaC tools like Terraform, Ansible, Chef, or Puppet . Data Structuring and Management: Advanced skills in managing data using formats like JSON, YAML, XML, and others. Capable of parsing, creating, and maintaining complex data structures for configuration and automation purposes. . API Integration and Management: Expertise in querying, integrating, and managing APIs. Capable of constructing and executing API calls for data retrieval, updates, and inter-service communication. . Version Control Systems: In-depth knowledge of version control systems like Git, including branching strategies, repository management, and integrating with CI/CD pipelines . Containerization and Orchestration: Experience with containerization tools such as Docker and orchestration platforms like Kubernetes or Docker Swarm. Understanding of containerized environments and their integration into CI/CD pipelines . Cloud Platforms: Familiarity with major cloud platforms like AWS, Azure, or GCP; understanding of cloud-specific services and how to integrate them into CI/CD processes . Monitoring and Logging: Knowledge of monitoring and logging tools such as Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana), or Splunk. Ability to set up and maintain monitoring and logging for applications and infrastructure . Security Practices in DevOps (DevSecOps): Understanding of security practices in a DevOps environment. Familiarity with security scanning tools, implementing secure coding practices, and ensuring compliance with industry standards . Agile and Scrum Methodologies: Experience with Agile and Scrum methodologies. Ability to work in fast-paced, iterative development environments and adapt to changing requirements . Networking and Security Fundamentals: Knowledge of networking concepts (eg, TCP/IP, DNS, HTTP/S) and basic security concepts (eg, Firewalls, VPNs, IDS/IPS). . Problem-Solving and Analytical Skills: Strong problem-solving skills and ability to analyze complex systems and workflows to propose effective automation solutions. . Collaboration and Communication: Excellent collaboration and communication skills. Ability to work effectively in a team and communicate complex technical concepts to both technical and non-technical stakeholders. . Project Management Skills: Basic project management skills with the ability to manage timelines, dependencies, and deliverables in a cross-functional environment. . Research and Investigative Skills: Motivated to self-educate and explore company resources and external knowledge bases. All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
07/05/2024
Project-based
F5 WAF Engineer Whitehall resources are looking for an F5 WAF Engineer. This is an initial 6-month contract, working onsite 2 days per week in Sheffield. *Inside IR35 - You will be required to use an FCSA Accredited Umbrella Company* Job Description: As an Automation Engineer, you will play a pivotal role in enhancing our IT infrastructure by designing, creating, and maintaining bespoke Continuous Integration/Continuous Deployment (CI/CD) pipelines tailored to specific project needs. This role will have an initial focus on leveraging F5 technologies alongside a broad spectrum of automation and DevOps practices to deliver our automation use cases; however once F5 automaton works have completed, works will progress to other WAF platforms and use cases. You will be responsible for the integration of CI/CD pipelines with solutions developed by other teams, Scripting, and the creation of Infrastructure as Code (IaC) manifests using tools like Terraform and Ansible. Your expertise in Jenkins, JIRA, GitHub, Python, and other relevant technologies will be essential. You should have a solid background in building CI/CD pipelines and a comprehensive understanding of DevOps practices. The ideal candidate should not only have technical proficiency in data structures, automation technologies, API interactions, and cloud services, but also exhibit a strong drive to research, investigate, and collaborate effectively within the organization. Key Responsibilities . Developing and Delivering Automation for F5 WAF Platform: In the first instance: Developing and delivering automation solutions specifically for our F5 Web Application Firewall (WAF) platform, aligned with our specific use cases. This involves Scripting, configuring, and deploying automation workflows that enhance security, manageability, and operational efficiency of the F5 WAF environment. . CI/CD Pipeline Development: Create, enhance and implement new, customized CI/CD pipelines tailored for specific project use cases, ensuring efficient, automated workflows . Pipeline Maintenance: Regularly update and maintain existing CI/CD pipelines to ensure they are efficient, secure, and up-to-date with the latest technology standards . Integration of Solutions: Work collaboratively with other teams to integrate their solutions and tools into the CI/CD pipelines effectively, enhancing overall workflow and productivity. . IaC Manifests Creation: Develop and maintain Infrastructure as Code (IaC) manifests, predominantly using Terraform, to manage and provision IT infrastructure in a consistent and repeatable manner . Tool Proficiency: Utilize and demonstrate expertise in tools such as Jenkins, JIRA, GitHub, and Python, effectively integrating them into the CI/CD processes . Script Writing: Write and maintain scripts to automate various aspects of the infrastructure and deployment processes, improving efficiency and reducing the potential for human error. . Collaboration and Communication: Collaborate with cross-functional teams, including software development, operations, and quality assurance, to ensure seamless integration and implementation of DevOps practices . Proactive Research and Collaboration: Eager to research and utilize company resources like Confluence, find relevant contacts, and reach out to other teams for unknowns. Prepared to independently investigate and resolve challenges. Required F5 Experiences - One or more of these . F5 ASM/AWAF Knowledge & Experience: Understanding and practical experience with F5's Application Security Manager (ASM) and Advanced WAF (AWAF), including configuration, management, and troubleshooting of application security policies and web application Firewalls. . F5 with API Gateway: Experience: Integrating F5 solutions with API Gateway technologies, demonstrating the ability to secure and manage APIs effectively. Experience in using F5 with Kong API Gateway; managing, and optimizing API traffic through F5 systems. . F5 GTM and Proxy Technologies: Knowledge and experience with F5's Global Traffic Manager (GTM) as well as experience with Proxy technologies, including forward and reverse proxies . Basic Certificate Management: Knowledge of SSL/TLS certificate management processes, including issuance, renewal, and deployment, within F5 environments. . F5 AS3: Experience; Experience with AS3 (Application Services 3 Extension), for declarative automation and orchestration of F5 BIG-IP services. Proficiency in automating the deployment and management of F5 configurations using AS3 Key Experience - Ideal Candidate Profile . Technical Expertise in CI/CD Tools: Proficiency in Continuous Integration and Continuous Deployment tools such as Jenkins, CircleCI, Travis CI, GitLab CI, and Bamboo. Ability to configure, manage, and optimize these tools for various project requirements. . Proficiency in Scripting Languages: Strong skills in Scripting languages such as Python, Bash, PowerShell. Ability to write and maintain scripts to automate routine tasks and deployments . Infrastructure as Code (IaC): Extensive experience in creating and managing infrastructure using code. Proficiency in IaC tools like Terraform, Ansible, Chef, or Puppet . Data Structuring and Management: Advanced skills in managing data using formats like JSON, YAML, XML, and others. Capable of parsing, creating, and maintaining complex data structures for configuration and automation purposes. . API Integration and Management: Expertise in querying, integrating, and managing APIs. Capable of constructing and executing API calls for data retrieval, updates, and inter-service communication. . Version Control Systems: In-depth knowledge of version control systems like Git, including branching strategies, repository management, and integrating with CI/CD pipelines . Containerization and Orchestration: Experience with containerization tools such as Docker and orchestration platforms like Kubernetes or Docker Swarm. Understanding of containerized environments and their integration into CI/CD pipelines . Cloud Platforms: Familiarity with major cloud platforms like AWS, Azure, or GCP; understanding of cloud-specific services and how to integrate them into CI/CD processes . Monitoring and Logging: Knowledge of monitoring and logging tools such as Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana), or Splunk. Ability to set up and maintain monitoring and logging for applications and infrastructure . Security Practices in DevOps (DevSecOps): Understanding of security practices in a DevOps environment. Familiarity with security scanning tools, implementing secure coding practices, and ensuring compliance with industry standards . Agile and Scrum Methodologies: Experience with Agile and Scrum methodologies. Ability to work in fast-paced, iterative development environments and adapt to changing requirements . Networking and Security Fundamentals: Knowledge of networking concepts (eg, TCP/IP, DNS, HTTP/S) and basic security concepts (eg, Firewalls, VPNs, IDS/IPS). . Problem-Solving and Analytical Skills: Strong problem-solving skills and ability to analyze complex systems and workflows to propose effective automation solutions. . Collaboration and Communication: Excellent collaboration and communication skills. Ability to work effectively in a team and communicate complex technical concepts to both technical and non-technical stakeholders. . Project Management Skills: Basic project management skills with the ability to manage timelines, dependencies, and deliverables in a cross-functional environment. . Research and Investigative Skills: Motivated to self-educate and explore company resources and external knowledge bases. All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
Technical Team Leader Place of work: On-site - Sheffield, UK Duration: Permanent Hours of work: Shift rotation - 2 day shifts from 6am - 6pm + 2 night shifts from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing all incidents and requests through their full life cycle and feeding into the wider technical team. You will be managing a team of 2/3 Infrastructure engineers on a rotating 12-hour shift to deliver the best service possible within the contractual SLAs. There is a high level of communication skill required in this role, dealing with your team directly, handing over to the next Team leader and more importantly, individuals across the wider technical team. Position Responsibilities: Manage Incidents & Requests ensuring SLA Performance against KPIs. Ensure accurate and up to date information is recorded against all tickets. Ensure daily checks are performed correctly and in a timely manner. Be aware of ongoing escalations Be aware of current Major incidents. Manage P1 and P2 Incidents, keeping service managers informed and escalating if required. Technical Competencies: 3rd level technical service experience level is a must. Working with Azure, Office 365, Hyper-V, VMware, SimpliVity, Intune, VMWare Horizons, Citrix, Azure Desktop, and RDS environments Prior experience in a 24 x 7 Network Operations Centre/Service Desk Environment Excellent problem-solving skills Excellent communication skills (Communication to customers verbal and written is mandatory) 2-5 years' Experience with Windows Server (2012/2016/2019 & 2022) Experience with Monitoring Software Business Competencies: To succeed in this role, you'll need knowledge of utilizing ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: Strong Technical skills. Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. Ideally, you'll have had at least 12 months experience managing people, including day to day management eg absences, holidays, performance reviews. Mentoring junior colleagues and be responsible for career development Our Company, Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and the development of people in our DNA. Our competitive advantage is how we support our clients on their journey. Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
07/05/2024
Full time
Technical Team Leader Place of work: On-site - Sheffield, UK Duration: Permanent Hours of work: Shift rotation - 2 day shifts from 6am - 6pm + 2 night shifts from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing all incidents and requests through their full life cycle and feeding into the wider technical team. You will be managing a team of 2/3 Infrastructure engineers on a rotating 12-hour shift to deliver the best service possible within the contractual SLAs. There is a high level of communication skill required in this role, dealing with your team directly, handing over to the next Team leader and more importantly, individuals across the wider technical team. Position Responsibilities: Manage Incidents & Requests ensuring SLA Performance against KPIs. Ensure accurate and up to date information is recorded against all tickets. Ensure daily checks are performed correctly and in a timely manner. Be aware of ongoing escalations Be aware of current Major incidents. Manage P1 and P2 Incidents, keeping service managers informed and escalating if required. Technical Competencies: 3rd level technical service experience level is a must. Working with Azure, Office 365, Hyper-V, VMware, SimpliVity, Intune, VMWare Horizons, Citrix, Azure Desktop, and RDS environments Prior experience in a 24 x 7 Network Operations Centre/Service Desk Environment Excellent problem-solving skills Excellent communication skills (Communication to customers verbal and written is mandatory) 2-5 years' Experience with Windows Server (2012/2016/2019 & 2022) Experience with Monitoring Software Business Competencies: To succeed in this role, you'll need knowledge of utilizing ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: Strong Technical skills. Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. Ideally, you'll have had at least 12 months experience managing people, including day to day management eg absences, holidays, performance reviews. Mentoring junior colleagues and be responsible for career development Our Company, Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and the development of people in our DNA. Our competitive advantage is how we support our clients on their journey. Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
Job Title: Delivery Engineer - F5 LTM Replacements Programme Contract: Inside IR35 Day Rate: £400 Location: Flexible/On-site at Data Centers About the Role: We are seeking a mid-level Delivery Engineer to join our established team, managing the physical replacement of Legacy F5 LTM hardware as part of our critical infrastructure upgrade program. This role is ideal for a professional with experience in highly regulated financial environments, demonstrating a strong background in delivering technical projects from design through to completion. Key Responsibilities: Own the replacement process for F5 LTM hardware, ensuring successful migration from Legacy systems (including F5-BIG-LTM-4200V, F5-BIG-LTM-5250V, and others) to new platforms. Manage pre-build activities such as discovering existing/new patching requirements, rack identification and allocation, and preparation of patching sheets. Oversee device build and configuration activities including setting up console and management connectivity, extending data and VLANs, configuring rSeries, and deploying new certificates. Coordinate the migration phase, including service mapping, scheduling migration dates, conducting pre-migration testing, and executing migrations with adherence to change management process. Handle incident management and resolution of any issues arising during or after the migration. Requirements: Proven experience in managing IT hardware replacements, preferably within financial services or other highly regulated sectors. Familiarity with F5 hardware platforms, particularly the BIG-IP and LTM series. Strong understanding of data center operations, including device and network configuration, and compliance with security standards. Excellent project management skills and the ability to manage multiple tasks simultaneously. Strong communication skills for coordinating with internal teams and external vendors.
07/05/2024
Project-based
Job Title: Delivery Engineer - F5 LTM Replacements Programme Contract: Inside IR35 Day Rate: £400 Location: Flexible/On-site at Data Centers About the Role: We are seeking a mid-level Delivery Engineer to join our established team, managing the physical replacement of Legacy F5 LTM hardware as part of our critical infrastructure upgrade program. This role is ideal for a professional with experience in highly regulated financial environments, demonstrating a strong background in delivering technical projects from design through to completion. Key Responsibilities: Own the replacement process for F5 LTM hardware, ensuring successful migration from Legacy systems (including F5-BIG-LTM-4200V, F5-BIG-LTM-5250V, and others) to new platforms. Manage pre-build activities such as discovering existing/new patching requirements, rack identification and allocation, and preparation of patching sheets. Oversee device build and configuration activities including setting up console and management connectivity, extending data and VLANs, configuring rSeries, and deploying new certificates. Coordinate the migration phase, including service mapping, scheduling migration dates, conducting pre-migration testing, and executing migrations with adherence to change management process. Handle incident management and resolution of any issues arising during or after the migration. Requirements: Proven experience in managing IT hardware replacements, preferably within financial services or other highly regulated sectors. Familiarity with F5 hardware platforms, particularly the BIG-IP and LTM series. Strong understanding of data center operations, including device and network configuration, and compliance with security standards. Excellent project management skills and the ability to manage multiple tasks simultaneously. Strong communication skills for coordinating with internal teams and external vendors.
We are currently looking on behalf of one of our important clients for an IT Systems Engineer (German Speaking). The role is permanent position based in Aargau Canton & comes with good home office allowance. Your role: Hold joint responsibility for ensuring the IT operations of a cloud & on-premise VMware infrastructure, including its security measures. Build & administer Windows & Linux systems & hold responsibility for their monitoring, backups & life cycle. Work on IT projects & accompany their technical implementation. Handle support requests within 2nd & 3rd level. Partake in on-call service for around 6 weeks per year. Your Skills & Experience: At least 4 years of professional experience in IT Systems Engineering. An in-depth knowledge of Windows and/or Linux Operating Systems. Skilled & experienced in Networking & Cloud Infrastructure. Sound expertise in Virtualization, Storage & Backup. Ideally experienced in Security Operations, SysOps & Automation/IaC. Your Profile: Completed University Degree in the area Computer Science or Similar. Fluent in English & German (spoken & written) to at least C1 Level is a Mandatory Requirement.
06/05/2024
Full time
We are currently looking on behalf of one of our important clients for an IT Systems Engineer (German Speaking). The role is permanent position based in Aargau Canton & comes with good home office allowance. Your role: Hold joint responsibility for ensuring the IT operations of a cloud & on-premise VMware infrastructure, including its security measures. Build & administer Windows & Linux systems & hold responsibility for their monitoring, backups & life cycle. Work on IT projects & accompany their technical implementation. Handle support requests within 2nd & 3rd level. Partake in on-call service for around 6 weeks per year. Your Skills & Experience: At least 4 years of professional experience in IT Systems Engineering. An in-depth knowledge of Windows and/or Linux Operating Systems. Skilled & experienced in Networking & Cloud Infrastructure. Sound expertise in Virtualization, Storage & Backup. Ideally experienced in Security Operations, SysOps & Automation/IaC. Your Profile: Completed University Degree in the area Computer Science or Similar. Fluent in English & German (spoken & written) to at least C1 Level is a Mandatory Requirement.