Robert Half are working with a growing business services organisation in the Bristol area as they continue to build their IT Service Operations function. The Role The Service Desk Manager has responsibility for the management of the IT Service Desk function which includes a desk-based Service Desk team, an Administrative Team and remote Field Service Engineers. The role is supported by Team Leaders who will manage the day-to-day workload of the Service Desk and Field Service Engineers. They are also responsible for the management of the IT Admin team who undertake a variety of admin tasks, including procurement and management of joiner/leaver tickets. The role reports into the incumbent Service Desk Manager within the IT Service team. The Service Desk Manager will ensure robust processes and procedures are in place for the efficient and consistent management of the incidents and service requests. They will develop and embed appropriate Key Performance Indicators (KPI's) to monitor individual and team performance. They will identify Service Improvement Plans (SIP's) to improve service where KPI's are not being achieved. They will produce regular reports for wider IT management to highlight performance of the team and progress against SIP's Day-to-day responsibilities: Ensure that incidents and requests are handled according to agreed procedures and ensure that suitable documentation is available for those providing support. Analyse processes, identify alternative solutions, and recommend new approaches. Help establish requirements for the implementation of changes in processes. Take responsibility for the definition, documentation and satisfactory completion of projects Communicate effectively, acting as a key liaison with practices, team members and colleagues Design and create structured documentation that deals with complex information and manage the configuration of documentation items and files Lead, manage and direct the team to support all aspects of the IT Support Service Drive performance, ensuring agreed SLAs and KPI's are defined, met, and reported on a regular basis. Identifying Service Improvement Plans where improvement is required. Ensure processes are in place for monitoring the quality of interactions with the Service Desk to enable effective performance management and customer satisfaction. Skills/Experience: At least 5 years' experience managing a Service Desk in a large organisation. Demonstrable experience in maturing a Service Desk function Experience with coaching and mentoring team members in different roles with differing skill levels. Ability to analyse and manipulate raw data and turn it into meaningful reports (eg Excel, PowerPivot, PowerBI) Knowledge and experience of the ITIL IT Service Management Framework Experience in the management and configuration of Service Management Toolsets (ZenDesk) Awareness of Information Security principles relevant to Service Desk and industry standard framework (ISO27001) Experience in writing business proposals (eg justification for additional headcount). Experience in budgetary process and procedure. Solid technical knowledge to understand the supported environment of IVC and provide effective leadership and direction for Service Desk team members as well as effective participation in relevant department meetings (eg Projects, Major Incident, Change Advisory Board etc). Network technologies (TCP/IP, DHCP, DNS, LAN, WAN and VPN technologies). Microsoft Operating Systems Email and other productivity tools such as MS Office 365, Office 2016, Office 2019, SharePoint Cloud technology awareness (Azure AD/AWS/SaaS etc.) Telephony solutions (VoIP, SIP, UCaaS) Security technology (eg MFA, Phishing, Anti-Virus etc.) Package: £55,000-£60,000 + bonus + hybrid working Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
03/05/2024
Full time
Robert Half are working with a growing business services organisation in the Bristol area as they continue to build their IT Service Operations function. The Role The Service Desk Manager has responsibility for the management of the IT Service Desk function which includes a desk-based Service Desk team, an Administrative Team and remote Field Service Engineers. The role is supported by Team Leaders who will manage the day-to-day workload of the Service Desk and Field Service Engineers. They are also responsible for the management of the IT Admin team who undertake a variety of admin tasks, including procurement and management of joiner/leaver tickets. The role reports into the incumbent Service Desk Manager within the IT Service team. The Service Desk Manager will ensure robust processes and procedures are in place for the efficient and consistent management of the incidents and service requests. They will develop and embed appropriate Key Performance Indicators (KPI's) to monitor individual and team performance. They will identify Service Improvement Plans (SIP's) to improve service where KPI's are not being achieved. They will produce regular reports for wider IT management to highlight performance of the team and progress against SIP's Day-to-day responsibilities: Ensure that incidents and requests are handled according to agreed procedures and ensure that suitable documentation is available for those providing support. Analyse processes, identify alternative solutions, and recommend new approaches. Help establish requirements for the implementation of changes in processes. Take responsibility for the definition, documentation and satisfactory completion of projects Communicate effectively, acting as a key liaison with practices, team members and colleagues Design and create structured documentation that deals with complex information and manage the configuration of documentation items and files Lead, manage and direct the team to support all aspects of the IT Support Service Drive performance, ensuring agreed SLAs and KPI's are defined, met, and reported on a regular basis. Identifying Service Improvement Plans where improvement is required. Ensure processes are in place for monitoring the quality of interactions with the Service Desk to enable effective performance management and customer satisfaction. Skills/Experience: At least 5 years' experience managing a Service Desk in a large organisation. Demonstrable experience in maturing a Service Desk function Experience with coaching and mentoring team members in different roles with differing skill levels. Ability to analyse and manipulate raw data and turn it into meaningful reports (eg Excel, PowerPivot, PowerBI) Knowledge and experience of the ITIL IT Service Management Framework Experience in the management and configuration of Service Management Toolsets (ZenDesk) Awareness of Information Security principles relevant to Service Desk and industry standard framework (ISO27001) Experience in writing business proposals (eg justification for additional headcount). Experience in budgetary process and procedure. Solid technical knowledge to understand the supported environment of IVC and provide effective leadership and direction for Service Desk team members as well as effective participation in relevant department meetings (eg Projects, Major Incident, Change Advisory Board etc). Network technologies (TCP/IP, DHCP, DNS, LAN, WAN and VPN technologies). Microsoft Operating Systems Email and other productivity tools such as MS Office 365, Office 2016, Office 2019, SharePoint Cloud technology awareness (Azure AD/AWS/SaaS etc.) Telephony solutions (VoIP, SIP, UCaaS) Security technology (eg MFA, Phishing, Anti-Virus etc.) Package: £55,000-£60,000 + bonus + hybrid working Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
We are looking for OMP Supply Chain Functional Consultant Project Introduction Supply Chain Business Technology Product Lines are responsible for the technological direction across business segments and serve as a critical point of contact for the business. As a Functional Consultant, you will work with the Pharma Plan Excellence and Operational Business Teams to identify, analyse and prioritize solutions for your product line and own the consistent implementation of these solutions across the business You will need to continuously improve our processes and solutions ensuring that value is realized by the business through the JJT solution and capabilities You will have a view of external Supply Chain IT capabilities in the market and how they can be applied to drive business value for the company. In this role, you will be part of a strong team for Pharma Foundational Planning Systems and Solutions Product Line and You will be responsible for developing and articulating our products and roadmaps and support the implementation of our large program portfolio . You will collaborate closely with our business partners to continually improve our end to end planning processes Job description: Support the implementation of product roadmaps and priorities for Innovative Medicine (IM) Planning products Globally including platforms and applications. Understand the business's needs and priorities from the product, support management of our intake and prioritization process. Understands development estimates and how levels of effort impact the priority of requirements. Where required with the Technical Product Owner (TPO) and Global Process Manager (GPM) support capacity and release planning including aligning to any project or other High-Performance Teams (HPT) team timelines. Responsible for ensuring Enhancements are aligned to our product vision work within the Product/HPT with implementation partners and the business to ensure these are efficiently developed aligned to the Job to be done following our Systems Development Life Cycle (SDLC) whilst ensuring high quality standards. Negotiate with the business to see what items (story points) are built and which are backlogged based on capacity. Become expert in eliciting and documenting user requirements/stories and acceptance criteria ensuring this address the problem statement for any new changes. Responsible for project oversight of product development initiatives. Conduct effective impact assessments for any changes and ensure test scope address any identified risk, that this is reflected in the design of test scripts. Support investigation and resolution of escalated incident and problem tickets including Root Cause Analysis (RCA) Qualifications: 8 years of technology experience, with some business supply chain experience ideally in a planning environment (OMP systems) within a manufacturing company, preferably in the healthcare industry. Functional and technical experience within IT in E2E Supply chain processes and applications - eg, Demand Planning, Supply Network Planning, Advanced planning capabilities Ideally OMP Experience of working in projects deploying planning systems or complex data management processes Some level of SAP S4/ECC org design and data definitions end user or project work ideally Material Management (MM) certified. Experience working with/managing large, culturally diverse, global teams. Experience driving business value through information technology. Ability to successfully lead multiple critical priorities/issues. Experience in working with multiple partners within a Matrix organization. Ability to coach/grow peers and team members. Must-Have SupplyChain processes, Pharma & Planning experience (preferably OMP) Nice2Have Life Sciences and/or Pharma experience. Work-mode 100% remote but able to also work US-EST time-zone Start May 2024 Call for further details
03/05/2024
Project-based
We are looking for OMP Supply Chain Functional Consultant Project Introduction Supply Chain Business Technology Product Lines are responsible for the technological direction across business segments and serve as a critical point of contact for the business. As a Functional Consultant, you will work with the Pharma Plan Excellence and Operational Business Teams to identify, analyse and prioritize solutions for your product line and own the consistent implementation of these solutions across the business You will need to continuously improve our processes and solutions ensuring that value is realized by the business through the JJT solution and capabilities You will have a view of external Supply Chain IT capabilities in the market and how they can be applied to drive business value for the company. In this role, you will be part of a strong team for Pharma Foundational Planning Systems and Solutions Product Line and You will be responsible for developing and articulating our products and roadmaps and support the implementation of our large program portfolio . You will collaborate closely with our business partners to continually improve our end to end planning processes Job description: Support the implementation of product roadmaps and priorities for Innovative Medicine (IM) Planning products Globally including platforms and applications. Understand the business's needs and priorities from the product, support management of our intake and prioritization process. Understands development estimates and how levels of effort impact the priority of requirements. Where required with the Technical Product Owner (TPO) and Global Process Manager (GPM) support capacity and release planning including aligning to any project or other High-Performance Teams (HPT) team timelines. Responsible for ensuring Enhancements are aligned to our product vision work within the Product/HPT with implementation partners and the business to ensure these are efficiently developed aligned to the Job to be done following our Systems Development Life Cycle (SDLC) whilst ensuring high quality standards. Negotiate with the business to see what items (story points) are built and which are backlogged based on capacity. Become expert in eliciting and documenting user requirements/stories and acceptance criteria ensuring this address the problem statement for any new changes. Responsible for project oversight of product development initiatives. Conduct effective impact assessments for any changes and ensure test scope address any identified risk, that this is reflected in the design of test scripts. Support investigation and resolution of escalated incident and problem tickets including Root Cause Analysis (RCA) Qualifications: 8 years of technology experience, with some business supply chain experience ideally in a planning environment (OMP systems) within a manufacturing company, preferably in the healthcare industry. Functional and technical experience within IT in E2E Supply chain processes and applications - eg, Demand Planning, Supply Network Planning, Advanced planning capabilities Ideally OMP Experience of working in projects deploying planning systems or complex data management processes Some level of SAP S4/ECC org design and data definitions end user or project work ideally Material Management (MM) certified. Experience working with/managing large, culturally diverse, global teams. Experience driving business value through information technology. Ability to successfully lead multiple critical priorities/issues. Experience in working with multiple partners within a Matrix organization. Ability to coach/grow peers and team members. Must-Have SupplyChain processes, Pharma & Planning experience (preferably OMP) Nice2Have Life Sciences and/or Pharma experience. Work-mode 100% remote but able to also work US-EST time-zone Start May 2024 Call for further details
Robert Half Technology are recruiting on a retained basis for an IT Support Engineer to join Safeguard Engineering Limited - a safety and environmental management consultancy, based in Bristol. This is a great opportunity to work for fast growing flexible business, and influence the development of its core IT systems as the company and its customer base grows. The Organisation Safeguard Engineering is a specialist Safety and Environmental Consultancy based in Bristol, with customers throughout the UK, but mainly in the South and South West of England. The team is primarily made up of ex Forces and MoD personnel, together with people who have a safety and environmental consultancy background. They formed the company in 2013 with the aim of providing a flexible and positive working environment for all employees, and with the aim of providing a service to their customers that is independent, expert, value for money and operated with integrity, openness and trust. The role Working closely with the IT Manager, the IT Support Engineer will be first port of call for any IT Support issues or requests, solving where appropriate and escalating where required. Building relationships with internal staff and upholding the reputation of IT within the organisation. Responsibilities: Act as first point of contact for all IT Support Issues and requests via phone, email, teams or in Diagnose and resolve technical hardware and software issues, including laptops, printers, M365 products and Operating systems. Escalate Problems to the IT Manager where applicable/required. Provide User training and assistance on various IT Systems and applications to ensure efficient and effective usage by staff members. Install, configure, and deploy computer hardware, peripherals, and software applications. Ensure compatibility, security, and proper functionality. Maintain and update records of IT Support activities and processes, including ticketing, known issue documentation, knowledge base articles and more. Assist with the management of the Microsoft 365 environment, including Intune, autopilot, Sharepoint and Exchange Create new users as required, provide set up and run Inductions where Communicate technical information effectively to non-technical users in a clear and understandable Keep users informed about the status of their IT Support requests To work in accordance with, and always implement, the companies Quality Management System (QMS) Assist the IT Manager and team with support tasks, IT Project rollouts and planning where required Qualifications and Experience: 2 years of experience on an IT Helpdesk or similar role Proficient in troubleshooting Windows OS Environments Knowledge of Microsoft 365 suite and administration Strong Customer Service and communication skills The ability to work effectively in a team, collaborate and share knowledge Desirable Experience/Knowledge: Experience with Unifi Access points Experience with Sophos Firewalls Experience with security products such as Threatlocker, SentinelOne and Defender for Endpoint Experience with managing Intune, EntraID and Microsoft Security products Full UK Driving license Salary/logistics: £25,000 - £29,000 basic salary DOE Company bonus scheme Work from the Bristol Office at least 3 days a week Occasional travel to satellite sites in the UK Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
02/05/2024
Full time
Robert Half Technology are recruiting on a retained basis for an IT Support Engineer to join Safeguard Engineering Limited - a safety and environmental management consultancy, based in Bristol. This is a great opportunity to work for fast growing flexible business, and influence the development of its core IT systems as the company and its customer base grows. The Organisation Safeguard Engineering is a specialist Safety and Environmental Consultancy based in Bristol, with customers throughout the UK, but mainly in the South and South West of England. The team is primarily made up of ex Forces and MoD personnel, together with people who have a safety and environmental consultancy background. They formed the company in 2013 with the aim of providing a flexible and positive working environment for all employees, and with the aim of providing a service to their customers that is independent, expert, value for money and operated with integrity, openness and trust. The role Working closely with the IT Manager, the IT Support Engineer will be first port of call for any IT Support issues or requests, solving where appropriate and escalating where required. Building relationships with internal staff and upholding the reputation of IT within the organisation. Responsibilities: Act as first point of contact for all IT Support Issues and requests via phone, email, teams or in Diagnose and resolve technical hardware and software issues, including laptops, printers, M365 products and Operating systems. Escalate Problems to the IT Manager where applicable/required. Provide User training and assistance on various IT Systems and applications to ensure efficient and effective usage by staff members. Install, configure, and deploy computer hardware, peripherals, and software applications. Ensure compatibility, security, and proper functionality. Maintain and update records of IT Support activities and processes, including ticketing, known issue documentation, knowledge base articles and more. Assist with the management of the Microsoft 365 environment, including Intune, autopilot, Sharepoint and Exchange Create new users as required, provide set up and run Inductions where Communicate technical information effectively to non-technical users in a clear and understandable Keep users informed about the status of their IT Support requests To work in accordance with, and always implement, the companies Quality Management System (QMS) Assist the IT Manager and team with support tasks, IT Project rollouts and planning where required Qualifications and Experience: 2 years of experience on an IT Helpdesk or similar role Proficient in troubleshooting Windows OS Environments Knowledge of Microsoft 365 suite and administration Strong Customer Service and communication skills The ability to work effectively in a team, collaborate and share knowledge Desirable Experience/Knowledge: Experience with Unifi Access points Experience with Sophos Firewalls Experience with security products such as Threatlocker, SentinelOne and Defender for Endpoint Experience with managing Intune, EntraID and Microsoft Security products Full UK Driving license Salary/logistics: £25,000 - £29,000 basic salary DOE Company bonus scheme Work from the Bristol Office at least 3 days a week Occasional travel to satellite sites in the UK Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
Experienced SSAM technical consultant(s) who can provide expert guidance and support to the existing leads within the customer team. The consultant(s) should have: Proven experience with SSAM Development in SAP S/4 Proven experience developing the SSAM application for iOS using the latest SAP development tools, including enhancements to the MDK, working with SAP Mobile Services etc Proven experience scoping and leading upgrades of SSAM on iOS Knowledge of current SSAM capability and future roadmap items Experience working with other partners as part of delivering SSAM enhancements The individuals should be considered part of the customer team and help build the core skills and operating procedures that are key to maintaining the SSAM solution. Responsibilities: Requirement gathering: Collaborate with client to gather and analze business requirements related to mobile enterprise solutions. Solution Design: Design and configure SSAM applications to meet the client needs, ensuring alignment with industry best practices and standards. Implementation: Lead the implementation of SSAM solutions, including system setup, configuration, and customization as needed. Testing: Develop and execute test plans to ensure the quality and reliability of SSAM applications, addressing any issues that raise during testing. Documentation: Create comprehensive documentation including functional specifications, configuration guides, and user manuals to support implementation and training efforts collaboration: Work closely with cross functional teams including developers, project managers, and business analysts to deliver integrated solutions that meet client needs.
30/04/2024
Project-based
Experienced SSAM technical consultant(s) who can provide expert guidance and support to the existing leads within the customer team. The consultant(s) should have: Proven experience with SSAM Development in SAP S/4 Proven experience developing the SSAM application for iOS using the latest SAP development tools, including enhancements to the MDK, working with SAP Mobile Services etc Proven experience scoping and leading upgrades of SSAM on iOS Knowledge of current SSAM capability and future roadmap items Experience working with other partners as part of delivering SSAM enhancements The individuals should be considered part of the customer team and help build the core skills and operating procedures that are key to maintaining the SSAM solution. Responsibilities: Requirement gathering: Collaborate with client to gather and analze business requirements related to mobile enterprise solutions. Solution Design: Design and configure SSAM applications to meet the client needs, ensuring alignment with industry best practices and standards. Implementation: Lead the implementation of SSAM solutions, including system setup, configuration, and customization as needed. Testing: Develop and execute test plans to ensure the quality and reliability of SSAM applications, addressing any issues that raise during testing. Documentation: Create comprehensive documentation including functional specifications, configuration guides, and user manuals to support implementation and training efforts collaboration: Work closely with cross functional teams including developers, project managers, and business analysts to deliver integrated solutions that meet client needs.
Strategic Partnerships Development Manager vacancy for a globally operating Zurich based company. Your tasks: Leading business development efforts by negotiating and closing agreements aligned with company objectives Managing partner relationships, prioritizing accounts and allocating resources effectively Providing technical and business justifications for project requirements, overseeing budgetary needs Proactively addressing partner concerns, developing comprehensive solutions to challenges Identifying and executing high-potential ecosystem initiatives, establishing new partnerships Guiding partners through complex timelines and objectives, also integrating activities across team Your experience/knowledge: Expertise in contract management, interpreting legal documents and ensuring alignment with business goals Proficiency in data-driven analysis to showcase the competitive value of products and services Proven experience managing projects, with a focus on driving deals to completion Skilled in conducting comprehensive research on industries, competitors, and customers Familiarity with CRM systems, market research tools, and analytics platforms Language skills: English and German - fluent in written and spoken Your soft skills: Ability to influence key decision-makers within partner organizations Strong collaboration skills to communicate with internal and external stakeholders Location: Zurich, Switzerland Start: ASAP Duration: 08MM+ Ref .Nr.: BH21608 Take the next step and send us your resume along with a daytime phone number where we can reach you. Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland. Ukrainian refugees are warmly welcomed, we will support you all the way. We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application. As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.
30/04/2024
Project-based
Strategic Partnerships Development Manager vacancy for a globally operating Zurich based company. Your tasks: Leading business development efforts by negotiating and closing agreements aligned with company objectives Managing partner relationships, prioritizing accounts and allocating resources effectively Providing technical and business justifications for project requirements, overseeing budgetary needs Proactively addressing partner concerns, developing comprehensive solutions to challenges Identifying and executing high-potential ecosystem initiatives, establishing new partnerships Guiding partners through complex timelines and objectives, also integrating activities across team Your experience/knowledge: Expertise in contract management, interpreting legal documents and ensuring alignment with business goals Proficiency in data-driven analysis to showcase the competitive value of products and services Proven experience managing projects, with a focus on driving deals to completion Skilled in conducting comprehensive research on industries, competitors, and customers Familiarity with CRM systems, market research tools, and analytics platforms Language skills: English and German - fluent in written and spoken Your soft skills: Ability to influence key decision-makers within partner organizations Strong collaboration skills to communicate with internal and external stakeholders Location: Zurich, Switzerland Start: ASAP Duration: 08MM+ Ref .Nr.: BH21608 Take the next step and send us your resume along with a daytime phone number where we can reach you. Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland. Ukrainian refugees are warmly welcomed, we will support you all the way. We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application. As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.
My customer is searching the market for a SAP Asset Management (SSAM) Consultant to work on a hybrid role 1/2day per week in Bradford. Job Title: SAP Asset Management (SSAM) Location: Bradford 1/2 day per week (Negotiable) Duration: 6 months + Extension Inside IR35 SAP Asset Manager (SSAM) Consultant Experienced SSAM technical consultant(s) who can provide expert guidance and support to the existing leads within the customer team. The consultant(s) should have: Proven experience with SSAM Development in SAP S/4 Proven experience developing the SSAM application for iOS using the latest SAP development tools, including enhancements to the MDK, working with SAP Mobile Services etc Proven experience scoping and leading upgrades of SSAM on iOS Knowledge of current SSAM capability and future roadmap items Experience working with other partners as part of delivering SSAM enhancements The individuals should be considered part of the customer team and help build the core skills and operating procedures that are key to maintaining the SSAM solution. Responsibilities: Requirement gathering: Collaborate with client to gather and analyze business requirements related to mobile enterprise solutions. Solution Design: Design and configure SSAM applications to meet the client needs, ensuring alignment with industry best practices and standards. Implementation: Lead the implementation of SSAM solutions, including system setup, configuration, and customization as needed. Testing: Develop and execute test plans to ensure the quality and reliability of SSAM applications, addressing any issues that raise during testing. Documentation: Create comprehensive documentation including functional specifications, configuration guides, and user manuals to support implementation and training efforts collaboration: Work closely with cross functional teams including developers, project managers, and business analysts to deliver integrated solutions that meet client needs. Qualifications Strong analytical and problem-solving skills, with the ability to understand complex business processes and translate them into functional requirements. Experience with SAP integration and familiarity with SAP modules ( eg SAP ECC. SAP S4 Hana )is preferred.
30/04/2024
Project-based
My customer is searching the market for a SAP Asset Management (SSAM) Consultant to work on a hybrid role 1/2day per week in Bradford. Job Title: SAP Asset Management (SSAM) Location: Bradford 1/2 day per week (Negotiable) Duration: 6 months + Extension Inside IR35 SAP Asset Manager (SSAM) Consultant Experienced SSAM technical consultant(s) who can provide expert guidance and support to the existing leads within the customer team. The consultant(s) should have: Proven experience with SSAM Development in SAP S/4 Proven experience developing the SSAM application for iOS using the latest SAP development tools, including enhancements to the MDK, working with SAP Mobile Services etc Proven experience scoping and leading upgrades of SSAM on iOS Knowledge of current SSAM capability and future roadmap items Experience working with other partners as part of delivering SSAM enhancements The individuals should be considered part of the customer team and help build the core skills and operating procedures that are key to maintaining the SSAM solution. Responsibilities: Requirement gathering: Collaborate with client to gather and analyze business requirements related to mobile enterprise solutions. Solution Design: Design and configure SSAM applications to meet the client needs, ensuring alignment with industry best practices and standards. Implementation: Lead the implementation of SSAM solutions, including system setup, configuration, and customization as needed. Testing: Develop and execute test plans to ensure the quality and reliability of SSAM applications, addressing any issues that raise during testing. Documentation: Create comprehensive documentation including functional specifications, configuration guides, and user manuals to support implementation and training efforts collaboration: Work closely with cross functional teams including developers, project managers, and business analysts to deliver integrated solutions that meet client needs. Qualifications Strong analytical and problem-solving skills, with the ability to understand complex business processes and translate them into functional requirements. Experience with SAP integration and familiarity with SAP modules ( eg SAP ECC. SAP S4 Hana )is preferred.
Job Description: Syclo Functional consultant will be responsible for implementing, configuring, and supporting syclo's Mobile enterprise solutions for our client.You will work closely with clients to understand their business requirements and translate them to into Functional specifications for Syclo platform. Expertise in Syclo's solutions will be crucial in delivering successful project and ensuring client satisfaction. Responsibilities: Requirement gathering: Collaborate with client to gather and analze business requirements related to mobile enterprise solutions. Solution Design: Design and configure Syclo applications to meet the client needs, ensuring alignment with industry best practices and standards. Implementation: Lead the implementation of Syclo solutions, including system setup, configuration, and customization as needed. Testing: Develop and execute test plans to ensure the quality and reliability of Syclo applications, addressing any issues that raise during testing. Documentation: Create comprehensive documentation including functional specifications, configuration guides, and user manuals to support implementation and training efforts collaboration: Work closely with cross functional teams including developers, project managers, and business analysts to deliver integrated solutions that meet client needs. Qualifications: Proven experience working in Syclo Functional Consultant or in similar role, with focus on implementing and supporting mobile enterprise solutions In-depth knowledge of Syclo's mobile applications platform, including Agentry and related modules. Strong analytical and problem-solving skills, with the ability to understand complex business processes and translate them into functional requirements. Experience with SAP integration and familiarity with SAP modules (eg SAP ECC. SAP S4 Hana) is preferred.
30/04/2024
Project-based
Job Description: Syclo Functional consultant will be responsible for implementing, configuring, and supporting syclo's Mobile enterprise solutions for our client.You will work closely with clients to understand their business requirements and translate them to into Functional specifications for Syclo platform. Expertise in Syclo's solutions will be crucial in delivering successful project and ensuring client satisfaction. Responsibilities: Requirement gathering: Collaborate with client to gather and analze business requirements related to mobile enterprise solutions. Solution Design: Design and configure Syclo applications to meet the client needs, ensuring alignment with industry best practices and standards. Implementation: Lead the implementation of Syclo solutions, including system setup, configuration, and customization as needed. Testing: Develop and execute test plans to ensure the quality and reliability of Syclo applications, addressing any issues that raise during testing. Documentation: Create comprehensive documentation including functional specifications, configuration guides, and user manuals to support implementation and training efforts collaboration: Work closely with cross functional teams including developers, project managers, and business analysts to deliver integrated solutions that meet client needs. Qualifications: Proven experience working in Syclo Functional Consultant or in similar role, with focus on implementing and supporting mobile enterprise solutions In-depth knowledge of Syclo's mobile applications platform, including Agentry and related modules. Strong analytical and problem-solving skills, with the ability to understand complex business processes and translate them into functional requirements. Experience with SAP integration and familiarity with SAP modules (eg SAP ECC. SAP S4 Hana) is preferred.
Michael Bailey Associates - Amsterdam
Nederland, Overijssel
Security Officer General information: Functie titel: Security Officer Location: The Hague/Amsterdam Hybrid working 2-3 days at the officer Permanent position The Group IT Organization of our client looking for an information security officer who is able to take a proactive role in the management of information security risks. The ideal candidate should have a deep understanding of IT security and compliance methods, industry standards, and be proactive in adopting and implementing security practices and processes. Additionally, you must have an intrinsic motivation to staying up-to-date with security trends and advancements, and identifying opportunities for new initiatives that can lead to further enhancements. The Security Assurance team is a well-balanced team in experience, background, age and a variety of skills, with intensive daily interaction, cooperation and supporting each other on difficult topics. We are very keen on keeping our environment secure and safe, continuous learning by coaching on the job and by training and education. Description/responsibilities Advising a wide variety of stakeholders (devops teams, management teams, contract managers, project managers, etc.) technically, content, and process-wise on how to implement the required security measures and minimise the risks within their domain Working with the Security Consultancy & Assurance team on a wide variety of security and compliance tasks, eg periodically assessing the implementation of security controls within the Group IT departments, regulatory compliance reporting, reviewing security documentation, deep-dive asset reviews, threat modelling, provide IT security training and coaching, interpret vulnerabilities and security incidents on impact for services, supply chain security, Working in close cooperation with the devops infrastructure and application teams, Risk Management, as well as other security disciplines like our own Security Operation Center and Defensive security teams, to proactively identify the appropriate security measures and support devops teams to implement them. Requirements Experience in a financial organization (preferred). Concise and eye for detail while keeping the overall picture and goal in Clear communication style and being able to cooperate with people with various You are a team player: you are supportive and fl exible in picking up tasks when priorities You are aware of your strengths and improvement areas and are consciously working on your personal development. In order to keep learning, you like to stay up-to-date with the latest developments within the security Ability to communicate in Dutch is a pre. Skilled and experienced (+5 years) in IT and IT security, preferably educated as Bachelor or Master degree in IT (or other technical and/or security oriented study). Being SSCP or CISSP certified is an Security knowledge on applications, SAP and/or cloud is preferred. In case the above is in line with your experience please feel free to apply for this role. I'm looking forward to a discussion about the thing that you are passionate about. Michael Bailey International is acting as an Employment Agency in relation to this vacancy.
30/04/2024
Full time
Security Officer General information: Functie titel: Security Officer Location: The Hague/Amsterdam Hybrid working 2-3 days at the officer Permanent position The Group IT Organization of our client looking for an information security officer who is able to take a proactive role in the management of information security risks. The ideal candidate should have a deep understanding of IT security and compliance methods, industry standards, and be proactive in adopting and implementing security practices and processes. Additionally, you must have an intrinsic motivation to staying up-to-date with security trends and advancements, and identifying opportunities for new initiatives that can lead to further enhancements. The Security Assurance team is a well-balanced team in experience, background, age and a variety of skills, with intensive daily interaction, cooperation and supporting each other on difficult topics. We are very keen on keeping our environment secure and safe, continuous learning by coaching on the job and by training and education. Description/responsibilities Advising a wide variety of stakeholders (devops teams, management teams, contract managers, project managers, etc.) technically, content, and process-wise on how to implement the required security measures and minimise the risks within their domain Working with the Security Consultancy & Assurance team on a wide variety of security and compliance tasks, eg periodically assessing the implementation of security controls within the Group IT departments, regulatory compliance reporting, reviewing security documentation, deep-dive asset reviews, threat modelling, provide IT security training and coaching, interpret vulnerabilities and security incidents on impact for services, supply chain security, Working in close cooperation with the devops infrastructure and application teams, Risk Management, as well as other security disciplines like our own Security Operation Center and Defensive security teams, to proactively identify the appropriate security measures and support devops teams to implement them. Requirements Experience in a financial organization (preferred). Concise and eye for detail while keeping the overall picture and goal in Clear communication style and being able to cooperate with people with various You are a team player: you are supportive and fl exible in picking up tasks when priorities You are aware of your strengths and improvement areas and are consciously working on your personal development. In order to keep learning, you like to stay up-to-date with the latest developments within the security Ability to communicate in Dutch is a pre. Skilled and experienced (+5 years) in IT and IT security, preferably educated as Bachelor or Master degree in IT (or other technical and/or security oriented study). Being SSCP or CISSP certified is an Security knowledge on applications, SAP and/or cloud is preferred. In case the above is in line with your experience please feel free to apply for this role. I'm looking forward to a discussion about the thing that you are passionate about. Michael Bailey International is acting as an Employment Agency in relation to this vacancy.
Job Title: CyberArk Specialist Contract Duration: 65 Days - Inside IR35 Start Date: ASAP Security Clearance: Must have SC Clearance Role Summary: The CyberArk Specialist will join the CyberArk delivery team to deploy the core CyberArk Privileged Access Security (PAS) solution into a public sector client. This role involves the installation, configuration, testing, and account onboarding of the CyberArk core PAS across Windows and RHEL target applications and Servers. The specialist will provide technical expertise related to the CyberArk PAS suite within on-premise, AWS, and Azure environments. CyberArk Components: Enterprise Password Vault (EPV) Password Vault Web Access (PVWA) Central Policy Manager (CPM) Privileged Session Manager (PSM) HTML5 Gateway (H5G) Privileged Threat Analytics Essential Responsibilities and Requirements: Demonstrated hands-on experience with CyberArk's Privileged Identity and Session Management Suites (EPV, CPM, PVWA, PSM, HTML5GW, and DR). Proven experience in extending existing CyberArk technologies and practices, providing recommendations to optimize or enhance BAU services. Strong knowledge of PAM processes, procedures, and onboarding of accounts into a PAM solution, ideally CyberArk. Required Experience & Qualifications: Familiarity with major operating systems such as Microsoft Windows, UNIX, Linux, and Middleware technologies. Understanding of Active Directory structures, Identity Management policies, and processes. Knowledge of PAM aspects for major RDBMS such as Microsoft SQL, Oracle, etc. Experience in facilitating business process design related to managing identities and access privileges. Previous role as a BAU Support Engineer for a PAM solution, preferably CyberArk. Key Skills and Behaviours: Flexible approach with the ability to work cooperatively in a team environment. Self-starter with the ability to perform quality assurance and control, ensuring technical deliverables are error-free. Experience in supporting large, complex technical environments. Methodical and structured approach to tasks. Ability to organize and prioritize tasks effectively. Strong interpersonal skills to establish and maintain relationships and interact with team members. Excellent organization and time management skills. Strong analytical and problem-solving skills.
29/04/2024
Project-based
Job Title: CyberArk Specialist Contract Duration: 65 Days - Inside IR35 Start Date: ASAP Security Clearance: Must have SC Clearance Role Summary: The CyberArk Specialist will join the CyberArk delivery team to deploy the core CyberArk Privileged Access Security (PAS) solution into a public sector client. This role involves the installation, configuration, testing, and account onboarding of the CyberArk core PAS across Windows and RHEL target applications and Servers. The specialist will provide technical expertise related to the CyberArk PAS suite within on-premise, AWS, and Azure environments. CyberArk Components: Enterprise Password Vault (EPV) Password Vault Web Access (PVWA) Central Policy Manager (CPM) Privileged Session Manager (PSM) HTML5 Gateway (H5G) Privileged Threat Analytics Essential Responsibilities and Requirements: Demonstrated hands-on experience with CyberArk's Privileged Identity and Session Management Suites (EPV, CPM, PVWA, PSM, HTML5GW, and DR). Proven experience in extending existing CyberArk technologies and practices, providing recommendations to optimize or enhance BAU services. Strong knowledge of PAM processes, procedures, and onboarding of accounts into a PAM solution, ideally CyberArk. Required Experience & Qualifications: Familiarity with major operating systems such as Microsoft Windows, UNIX, Linux, and Middleware technologies. Understanding of Active Directory structures, Identity Management policies, and processes. Knowledge of PAM aspects for major RDBMS such as Microsoft SQL, Oracle, etc. Experience in facilitating business process design related to managing identities and access privileges. Previous role as a BAU Support Engineer for a PAM solution, preferably CyberArk. Key Skills and Behaviours: Flexible approach with the ability to work cooperatively in a team environment. Self-starter with the ability to perform quality assurance and control, ensuring technical deliverables are error-free. Experience in supporting large, complex technical environments. Methodical and structured approach to tasks. Ability to organize and prioritize tasks effectively. Strong interpersonal skills to establish and maintain relationships and interact with team members. Excellent organization and time management skills. Strong analytical and problem-solving skills.
We are currently looking for a German speaker SAP EWM Consultant to join an ongoing implementation, please can you check the specification and let me know if you could be suitable and interested in the position below? If so, please can you send me your updated CV, if however, this role is not for you then perhaps you could recommend someone who could be interested? Key Details: Start Date: Immediately Language: German Location: Hybrid: 40% remote, 60% onsite in Bern, Switzerland. (2 days onsite: Tuesday and Wednesday) Duration: 9 months + extension Rate: Open for discussion Details: Our client is looking for an SAP EWM Consultant to join an ongoing implementation project. This is a Full time role. The project will be in English and German. The location of the project is in Bern, Switzerland. Responsibilities/Skills: Design of S/4 requirements in the warehouse/logistics environment in the Explore phase. Implementation of S/4 requirements in the build phases Support in the documentation of technical concepts Support in the creation of the required artifacts in the SAP Focused Build (Functional Specification, Collaboration Diagrams and Configuration Design Specification). Coordination of technical requirements as a link between the work organisation in Switzerland and our development partner abroad. Ensuring communication with the relevant stakeholders in the work organization such as Product Owner, Scrum Master, Test Manager. Helping to shape the future integration into the S/4 HANA solution (incl. customizing) within a BizDevOps team. You are a team- and customer-oriented personality with very good analytical and conceptual skills and a pronounced, agile mindset (SAFe/Scrum) Quick comprehension, a high degree of initiative and a structured way of working are among your strengths. You have very good knowledge of SAP logistics modules, in particular SAP MM/EWM/WM and QM You have the ability to explain and present topics for which you are responsible. You have a good knowledge of Confluence, Jira and O365. Very good German and good English skills Several years of experience in process analysis, development and operation of solutions in the logistics environment according to the SAP Activate method. Very good experience in the creation of functional specifications and in customizing as well as integrative knowledge of the adjacent SAP modules such as FI/CO are also required. You are a team worker and are a communicative, open and resilient personality. They are interdisciplinary and do not just stubbornly look at their own field of work. You are proactive and self-reliant. Experienced in the use of agile collaboration tools (JIRA, Miro, Teams and Confluence) You have an empathetic demeanor, are active and open to a direct feedback culture. Ideally, you have knowledge of transport management. More information about the scope of the mission will be provided directly from the customer at the phone call stage! Please Reply with: - CV - Availability Please send me your most updated CV for immediate consideration and for further details on the role. However, if this role is not suitable for you but you know someone who may be interested, please do pass the details over to them as it would be very much appreciated. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
29/04/2024
Project-based
We are currently looking for a German speaker SAP EWM Consultant to join an ongoing implementation, please can you check the specification and let me know if you could be suitable and interested in the position below? If so, please can you send me your updated CV, if however, this role is not for you then perhaps you could recommend someone who could be interested? Key Details: Start Date: Immediately Language: German Location: Hybrid: 40% remote, 60% onsite in Bern, Switzerland. (2 days onsite: Tuesday and Wednesday) Duration: 9 months + extension Rate: Open for discussion Details: Our client is looking for an SAP EWM Consultant to join an ongoing implementation project. This is a Full time role. The project will be in English and German. The location of the project is in Bern, Switzerland. Responsibilities/Skills: Design of S/4 requirements in the warehouse/logistics environment in the Explore phase. Implementation of S/4 requirements in the build phases Support in the documentation of technical concepts Support in the creation of the required artifacts in the SAP Focused Build (Functional Specification, Collaboration Diagrams and Configuration Design Specification). Coordination of technical requirements as a link between the work organisation in Switzerland and our development partner abroad. Ensuring communication with the relevant stakeholders in the work organization such as Product Owner, Scrum Master, Test Manager. Helping to shape the future integration into the S/4 HANA solution (incl. customizing) within a BizDevOps team. You are a team- and customer-oriented personality with very good analytical and conceptual skills and a pronounced, agile mindset (SAFe/Scrum) Quick comprehension, a high degree of initiative and a structured way of working are among your strengths. You have very good knowledge of SAP logistics modules, in particular SAP MM/EWM/WM and QM You have the ability to explain and present topics for which you are responsible. You have a good knowledge of Confluence, Jira and O365. Very good German and good English skills Several years of experience in process analysis, development and operation of solutions in the logistics environment according to the SAP Activate method. Very good experience in the creation of functional specifications and in customizing as well as integrative knowledge of the adjacent SAP modules such as FI/CO are also required. You are a team worker and are a communicative, open and resilient personality. They are interdisciplinary and do not just stubbornly look at their own field of work. You are proactive and self-reliant. Experienced in the use of agile collaboration tools (JIRA, Miro, Teams and Confluence) You have an empathetic demeanor, are active and open to a direct feedback culture. Ideally, you have knowledge of transport management. More information about the scope of the mission will be provided directly from the customer at the phone call stage! Please Reply with: - CV - Availability Please send me your most updated CV for immediate consideration and for further details on the role. However, if this role is not suitable for you but you know someone who may be interested, please do pass the details over to them as it would be very much appreciated. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.