Public Sector - Hybrid - GDS Salary aligned with experience. Willing to consider more junior level candidates. Knowledge/experience Analysis and design of multiple digital solutions ensuring that projects align to the overall digital blueprint. Set the direction of travel during discovery phases and provide solution oversight during subsequent delivery phases; Liaise with various internal stakeholders and subject matter experts, such as CTO and security architects and digital architects within other digital centres Recognise emerging risks and issues during solution definition and identify mitigating actions; Have the ability to develop strong working relationships in high pressure agile environment. As a Technical Architect you will have: Significant experience in a Digital Solution Architect/Lead Developer/Development Manager or similar role with leadership and management Practical experience of designing end to end application solutions within a digital environment, including multichannel, mobile and social media Demonstrable experience of agile practices and techniques; Strong experience in designing and building digital and web solutions, preferably on large transactional projects. A solid background in software development and solutions architecture within Open Source technologies and languages such as Scala, Java, RESTful APIs JSON, NoSQL, MongoDB, Play, Ruby Jenkins, Selenium, Jira, Confluence, Linux, HTML5, Cucumber, Django, Spring, Python, Chef and Puppet technologies ie. Knowledge of relational and non-relational databases and experience of handling very large data sets. Strong business analysis skills with a proven track record of working with a diverse range of business stakeholders; Strong software development and architecture background within open source technologies and languages. Understand a wide range of integration methods and techniques; Knowledge of a broad set of technologies across areas such as system platforms, web, databases, software development languages and tools; Experience of developing and using web based APIs and Micro services; Experience with open source solutions, using and deploying on cloud based platforms; Understanding of web security best practice and security application design; Experience in developing digital services on brownfield estates with Legacy systems. *Applicants must have the right to work in the UK and the ability to pass BPSS vetting
31/05/2024
Full time
Public Sector - Hybrid - GDS Salary aligned with experience. Willing to consider more junior level candidates. Knowledge/experience Analysis and design of multiple digital solutions ensuring that projects align to the overall digital blueprint. Set the direction of travel during discovery phases and provide solution oversight during subsequent delivery phases; Liaise with various internal stakeholders and subject matter experts, such as CTO and security architects and digital architects within other digital centres Recognise emerging risks and issues during solution definition and identify mitigating actions; Have the ability to develop strong working relationships in high pressure agile environment. As a Technical Architect you will have: Significant experience in a Digital Solution Architect/Lead Developer/Development Manager or similar role with leadership and management Practical experience of designing end to end application solutions within a digital environment, including multichannel, mobile and social media Demonstrable experience of agile practices and techniques; Strong experience in designing and building digital and web solutions, preferably on large transactional projects. A solid background in software development and solutions architecture within Open Source technologies and languages such as Scala, Java, RESTful APIs JSON, NoSQL, MongoDB, Play, Ruby Jenkins, Selenium, Jira, Confluence, Linux, HTML5, Cucumber, Django, Spring, Python, Chef and Puppet technologies ie. Knowledge of relational and non-relational databases and experience of handling very large data sets. Strong business analysis skills with a proven track record of working with a diverse range of business stakeholders; Strong software development and architecture background within open source technologies and languages. Understand a wide range of integration methods and techniques; Knowledge of a broad set of technologies across areas such as system platforms, web, databases, software development languages and tools; Experience of developing and using web based APIs and Micro services; Experience with open source solutions, using and deploying on cloud based platforms; Understanding of web security best practice and security application design; Experience in developing digital services on brownfield estates with Legacy systems. *Applicants must have the right to work in the UK and the ability to pass BPSS vetting
Data Research & Content Manager, £40,000-55,000, Hybrid London Data Research & Content Manager sought for a fast-growth and innovative tech startup based in London who are on a mission to modernize the relationship between businesses and the public sector through their unique SaaS platform. This is a well funded scaling company who put their people at the heart of what they do and are looking to bolster their growth/marketing team. The Data Research & Content Manager will be one of the first hires into such a role and help elevate research, public policy and content capabilities. The role will involve shaping the research & policy strategy as well as maintain leading edge knowledge of policy, news or trade movements and then using the research to identify and manage projects alongside product and commercial. As a Data Research & Content Manager, you will ideally be a strong content writer but also very data driven to be able to interpret complex datasets and then develop a portfolio of research & content pieces. This is a really exciting role for a Data Research & Content Manager to work with one of the hottest tech startups in the market with a well-known incredibly friendly culture. This role is offering between £40,000-55,000 (depending on experience) + up to 30% equity, hybrid and flexible working, 25 days' holiday, generous wfh budget, health cash plan and many other benefits In return for: - Strong understanding of public procurement policy including the stakeholders, data standards etc - Ideal experience within a fast-paced environment where you were responsible for developing a portfolio of research - Data driven and analytical with an ability to interpret datasets - Confident in ability to create short and long form research reports - Strong project management and organisation skills - Solid communication and interpersonal skills If you are in a role that compliments the above and would like to be considered as a Data Research & Content Manager, please do apply within or enquire for more details. Venturi is a staffing business dedicated to you, differentiating ourselves in the marketplace by quality of service and candidate delivery. Our highly skilled and experienced staff operate within dedicated markets to give you the best service possible. Venturi markets include Business Intelligence, Development IT & Legal IT. Venturi operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we are happy to accept applications from persons of any age for this role.
31/05/2024
Full time
Data Research & Content Manager, £40,000-55,000, Hybrid London Data Research & Content Manager sought for a fast-growth and innovative tech startup based in London who are on a mission to modernize the relationship between businesses and the public sector through their unique SaaS platform. This is a well funded scaling company who put their people at the heart of what they do and are looking to bolster their growth/marketing team. The Data Research & Content Manager will be one of the first hires into such a role and help elevate research, public policy and content capabilities. The role will involve shaping the research & policy strategy as well as maintain leading edge knowledge of policy, news or trade movements and then using the research to identify and manage projects alongside product and commercial. As a Data Research & Content Manager, you will ideally be a strong content writer but also very data driven to be able to interpret complex datasets and then develop a portfolio of research & content pieces. This is a really exciting role for a Data Research & Content Manager to work with one of the hottest tech startups in the market with a well-known incredibly friendly culture. This role is offering between £40,000-55,000 (depending on experience) + up to 30% equity, hybrid and flexible working, 25 days' holiday, generous wfh budget, health cash plan and many other benefits In return for: - Strong understanding of public procurement policy including the stakeholders, data standards etc - Ideal experience within a fast-paced environment where you were responsible for developing a portfolio of research - Data driven and analytical with an ability to interpret datasets - Confident in ability to create short and long form research reports - Strong project management and organisation skills - Solid communication and interpersonal skills If you are in a role that compliments the above and would like to be considered as a Data Research & Content Manager, please do apply within or enquire for more details. Venturi is a staffing business dedicated to you, differentiating ourselves in the marketplace by quality of service and candidate delivery. Our highly skilled and experienced staff operate within dedicated markets to give you the best service possible. Venturi markets include Business Intelligence, Development IT & Legal IT. Venturi operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we are happy to accept applications from persons of any age for this role.
*We are unable to sponsor as this is a permanent Full time role* *Hybrid 3 days onsite 2 days remote* A prestigious company is looking for a Vendor Quality Assurance Manager. This manager will focus on managing all the outsourced vendors for all technical quality assurance. This manager will be managing 25-30 onshore and offshore resources. This includes QA for applications, datacenter, Back End technology, Microsoft products, etc. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Encourages fiscal responsibility and maintains confidentiality. Technologies/Software Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
30/05/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* *Hybrid 3 days onsite 2 days remote* A prestigious company is looking for a Vendor Quality Assurance Manager. This manager will focus on managing all the outsourced vendors for all technical quality assurance. This manager will be managing 25-30 onshore and offshore resources. This includes QA for applications, datacenter, Back End technology, Microsoft products, etc. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Encourages fiscal responsibility and maintains confidentiality. Technologies/Software Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
Principle Housing Governance Consultant - Social Housing Salary up to £65k+ benefits and remote working options (UK) An experienced Consultant or Customer Success Manager is required by a business operate within the Social Housing sector with an established consultancy team. The role will be client focused and will require previous experience of understanding and solving a range of challenges and regulatory requirements and providing relevant solutions based on the company's product portfolio. Candidates with experience of the social housing/housing association sector is essential to be successful in this role. The company are scaling and increasing their market share resulting in scope to pick up more responsibility and progress quickly. Core responsibilities: Supply customer focused consultancy services and advice to external customers Act as an SME, utilising a strong understanding of the social housing sector and the relevant regulations Provide solutions to solve clients challenges Service Delivery and project management for a varied project pipeline Develop new relationships and consultancy opportunities Manage relationships with third parties Mentor and lead others as needed Candidates applying must be excellent communicators able to work autonomously. This person will join a busy team and require candidates who can add value quickly. Please apply to this advert to discuss the full details. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
30/05/2024
Full time
Principle Housing Governance Consultant - Social Housing Salary up to £65k+ benefits and remote working options (UK) An experienced Consultant or Customer Success Manager is required by a business operate within the Social Housing sector with an established consultancy team. The role will be client focused and will require previous experience of understanding and solving a range of challenges and regulatory requirements and providing relevant solutions based on the company's product portfolio. Candidates with experience of the social housing/housing association sector is essential to be successful in this role. The company are scaling and increasing their market share resulting in scope to pick up more responsibility and progress quickly. Core responsibilities: Supply customer focused consultancy services and advice to external customers Act as an SME, utilising a strong understanding of the social housing sector and the relevant regulations Provide solutions to solve clients challenges Service Delivery and project management for a varied project pipeline Develop new relationships and consultancy opportunities Manage relationships with third parties Mentor and lead others as needed Candidates applying must be excellent communicators able to work autonomously. This person will join a busy team and require candidates who can add value quickly. Please apply to this advert to discuss the full details. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Proposal Coordinator (Service Sales) Permanent, Full-Time Hybrid, 4 days from the office, 1 day from home after probation Mon Fri, standard office hours 1 stage interview only Start ASAP In your role, you will: Provide support to front line sales force and external customers by providing timely, accurate proposals for after-market services. Work with Regional Sales Managers, Product Administrators, Scheduling and Planning group to determine pricing, schedule and standard downtime for work scope. Track and coordinate multiple proposals via Salesforce and Maximo applications while adapting to changing priorities. Apply special programs, incentives, pricing adjustments and coordinate with internal departments and external vendors for scheduling maintenance on customer aircraft. Work directly with Regional Sales Managers and Product Administrators to collect necessary information for proposal. Ensure correct pricing, special programs and incentives are applied to proposal as applicable. Coordinate with Scheduling and the Service Center schedulers to determine downtime on proposal. The ideal candidate: You have previous experience in an aircraft maintenance environment. You have working knowledge of aircraft service and maintenance programs and procedures. You have previous experience in aircraft maintenance planning and scheduling, proposal writing, and/or invoice analysis. You have the ability to work independently, as well as part of a team. You have excellent verbal and written communication skills. You have computer skills necessary to learn and/or operate word processing, MS Office Suite, spreadsheet, e-mail, SAP, Salesforce, Maximo. You have interpersonal skills necessary to establish and maintain effective working relationships with co-workers, employees, customers, management, and contractors. You have previous experience in aircraft maintenance planning and scheduling, proposal writing, and/or invoice analysis. Please apply for more information! The JM Longbridge Group is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim/contract/temporary positions. The JM Longbridge Group is an Equal Opportunities employer and we encourage applicants from all backgrounds.
30/05/2024
Full time
Proposal Coordinator (Service Sales) Permanent, Full-Time Hybrid, 4 days from the office, 1 day from home after probation Mon Fri, standard office hours 1 stage interview only Start ASAP In your role, you will: Provide support to front line sales force and external customers by providing timely, accurate proposals for after-market services. Work with Regional Sales Managers, Product Administrators, Scheduling and Planning group to determine pricing, schedule and standard downtime for work scope. Track and coordinate multiple proposals via Salesforce and Maximo applications while adapting to changing priorities. Apply special programs, incentives, pricing adjustments and coordinate with internal departments and external vendors for scheduling maintenance on customer aircraft. Work directly with Regional Sales Managers and Product Administrators to collect necessary information for proposal. Ensure correct pricing, special programs and incentives are applied to proposal as applicable. Coordinate with Scheduling and the Service Center schedulers to determine downtime on proposal. The ideal candidate: You have previous experience in an aircraft maintenance environment. You have working knowledge of aircraft service and maintenance programs and procedures. You have previous experience in aircraft maintenance planning and scheduling, proposal writing, and/or invoice analysis. You have the ability to work independently, as well as part of a team. You have excellent verbal and written communication skills. You have computer skills necessary to learn and/or operate word processing, MS Office Suite, spreadsheet, e-mail, SAP, Salesforce, Maximo. You have interpersonal skills necessary to establish and maintain effective working relationships with co-workers, employees, customers, management, and contractors. You have previous experience in aircraft maintenance planning and scheduling, proposal writing, and/or invoice analysis. Please apply for more information! The JM Longbridge Group is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim/contract/temporary positions. The JM Longbridge Group is an Equal Opportunities employer and we encourage applicants from all backgrounds.
Principal Data/Implementation Consultant - Social Housing Salary up to £65k+ benefits and remote working options (UK) An experienced Consultant or Customer Success Manager is required by a business operate within the Social Housing sector with an established consultancy team. The role will be client focused and will require previous experience of understanding and solving a range of challenges and regulatory requirements and providing relevant solutions based on the company's product portfolio. Candidates with experience of delivering data focused solutions are preferred. The company are scaling and increasing their market share resulting in scope to pick up more responsibility and progress quickly. Core responsibilities: Supply customer focused consultancy services and advice to external customers Provide SaaS and Data Insight solutions to solve clients challenges Service Delivery and project management for a varied project pipeline Develop new relationships and consultancy opportunities Manage relationships with third parties Mentor and lead others as needed Please apply to this advert to discuss the full details. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
30/05/2024
Full time
Principal Data/Implementation Consultant - Social Housing Salary up to £65k+ benefits and remote working options (UK) An experienced Consultant or Customer Success Manager is required by a business operate within the Social Housing sector with an established consultancy team. The role will be client focused and will require previous experience of understanding and solving a range of challenges and regulatory requirements and providing relevant solutions based on the company's product portfolio. Candidates with experience of delivering data focused solutions are preferred. The company are scaling and increasing their market share resulting in scope to pick up more responsibility and progress quickly. Core responsibilities: Supply customer focused consultancy services and advice to external customers Provide SaaS and Data Insight solutions to solve clients challenges Service Delivery and project management for a varied project pipeline Develop new relationships and consultancy opportunities Manage relationships with third parties Mentor and lead others as needed Please apply to this advert to discuss the full details. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Entry Level Sales Representative Based in Coventry - Onsite £25k-26k base + uncapped commission £33-38K OTE Lorien are proud to be partnered with a fast-growing SaaS scale-up, revolutionising supply chain ecosystems and increasing revenue for their customers. If you have strong customer service or retail sales experience and motivated to earn money for the harder you work, or are looking for the next challenging career move, this might be right opportunity for you! Role and Responsibilities: Cold calling to potential new customers. Qualify leads from campaigns Identify and qualify client needs and challenges Build relationships with potential customers Proactively seek new business opportunities Set up meetings between prospective clients and Account Executives Partner with Account Executives on strategic prospecting Key Skills and Experience: Strong customer service or some basic sales experience Excellent verbal and written communication skills Good level of confidence to speak with business level executives and managers Strong ambition, drive and motivation Intermediate computer skills, using sales tracking systems and other tool If this opportunity sounds exciting and to be a good fit for you, Please apply with your most recent updated CV! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
30/05/2024
Full time
Entry Level Sales Representative Based in Coventry - Onsite £25k-26k base + uncapped commission £33-38K OTE Lorien are proud to be partnered with a fast-growing SaaS scale-up, revolutionising supply chain ecosystems and increasing revenue for their customers. If you have strong customer service or retail sales experience and motivated to earn money for the harder you work, or are looking for the next challenging career move, this might be right opportunity for you! Role and Responsibilities: Cold calling to potential new customers. Qualify leads from campaigns Identify and qualify client needs and challenges Build relationships with potential customers Proactively seek new business opportunities Set up meetings between prospective clients and Account Executives Partner with Account Executives on strategic prospecting Key Skills and Experience: Strong customer service or some basic sales experience Excellent verbal and written communication skills Good level of confidence to speak with business level executives and managers Strong ambition, drive and motivation Intermediate computer skills, using sales tracking systems and other tool If this opportunity sounds exciting and to be a good fit for you, Please apply with your most recent updated CV! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Campaign Manager 12 Month Contract £255p/d Inside IR35 Weybridge, Surrey - Hybrid A leading high-tech company is looking to manage the Operations capabilities of their Adobe Campaign solution across Europe. We are looking for an experienced Adobe Campaign (Classic) Consultant with Operations experience can provide a role of leadership within the campaign execution team. You will need to operate in a fast moving environment and provide the technical bridge between the campaign briefings and operations team, having a solid understanding of the full end-to-end campaign process, from brief to delivery, and working with internal stakeholders in order to ensure that campaign deadlines are achieved. KEY ACCOUNTABILITIES To succeed in this role a strong background with Adobe Campaign is essential (Note: other equivalent tools could be considered based on the candidate). You will be expected to understand the technical configurations in place with the existing Adobe Campaign solution, and provide a bridge to users to aid understanding how to build and execute campaigns within the tool. This could cover roles such as training, optimisation, best practice and management of the execution team. You will act as one of the gatekeepers to ensure quality control, and also help to provide reporting if required. You will also be expected to own the documentation that is required to support the operations execution. You will also provide the link to the existing in-house technical team to discuss and potentially assist in the engineering of existing solutions or new features that may be required. You will also be expected to provide input into future direction of how we work with Adobe Campaign given the role will place you in the front line with the clients and current campaign use cases. This role requires strong consultancy skills and you will be expected to take the lead within the operations team for any technical considerations that may require engagement with our client. Key Liaisons The Operations Management Team CDM Management Team CDM Technical Support Team Adobe Support and other 3rd parties DIMENSIONS: Maintain good and strong relationships with all key liaisons The direction of activities associated with marketing team and operation team SKILLS AND EXPERIENCE : Essential Experience using Adobe Campaign Classic (v6/7) Proactive, independent, responsible attitude Background within an Adobe Campaign Operations role showing experience of best practice, client engagement Digital Marketing Experience Experience in programming, product configuration and integration of Adobe Campaign and/or other marketing cloud solutions Excellent written and verbal communication (clear, accurate, complete, actionable) Desired Adobe Campaign certification - preferably Business Practitioner Experience in other connected technologies such as SQL (PostgreSQL, MS SQL Server or Oracle), HTML, CSS, Workflows, Data management, Javascript, Qlik data analytics experience Estimations and PM Methodologies Training experience Additional experience of other Adobe Marketing Cloud solutions (AA, AEM, AAM etc) Engagement with, or in-depth knowledge of the consumer electronics industry Big brand experience Global or European experience an advantage Issue resolution and escalation
30/05/2024
Project-based
Campaign Manager 12 Month Contract £255p/d Inside IR35 Weybridge, Surrey - Hybrid A leading high-tech company is looking to manage the Operations capabilities of their Adobe Campaign solution across Europe. We are looking for an experienced Adobe Campaign (Classic) Consultant with Operations experience can provide a role of leadership within the campaign execution team. You will need to operate in a fast moving environment and provide the technical bridge between the campaign briefings and operations team, having a solid understanding of the full end-to-end campaign process, from brief to delivery, and working with internal stakeholders in order to ensure that campaign deadlines are achieved. KEY ACCOUNTABILITIES To succeed in this role a strong background with Adobe Campaign is essential (Note: other equivalent tools could be considered based on the candidate). You will be expected to understand the technical configurations in place with the existing Adobe Campaign solution, and provide a bridge to users to aid understanding how to build and execute campaigns within the tool. This could cover roles such as training, optimisation, best practice and management of the execution team. You will act as one of the gatekeepers to ensure quality control, and also help to provide reporting if required. You will also be expected to own the documentation that is required to support the operations execution. You will also provide the link to the existing in-house technical team to discuss and potentially assist in the engineering of existing solutions or new features that may be required. You will also be expected to provide input into future direction of how we work with Adobe Campaign given the role will place you in the front line with the clients and current campaign use cases. This role requires strong consultancy skills and you will be expected to take the lead within the operations team for any technical considerations that may require engagement with our client. Key Liaisons The Operations Management Team CDM Management Team CDM Technical Support Team Adobe Support and other 3rd parties DIMENSIONS: Maintain good and strong relationships with all key liaisons The direction of activities associated with marketing team and operation team SKILLS AND EXPERIENCE : Essential Experience using Adobe Campaign Classic (v6/7) Proactive, independent, responsible attitude Background within an Adobe Campaign Operations role showing experience of best practice, client engagement Digital Marketing Experience Experience in programming, product configuration and integration of Adobe Campaign and/or other marketing cloud solutions Excellent written and verbal communication (clear, accurate, complete, actionable) Desired Adobe Campaign certification - preferably Business Practitioner Experience in other connected technologies such as SQL (PostgreSQL, MS SQL Server or Oracle), HTML, CSS, Workflows, Data management, Javascript, Qlik data analytics experience Estimations and PM Methodologies Training experience Additional experience of other Adobe Marketing Cloud solutions (AA, AEM, AAM etc) Engagement with, or in-depth knowledge of the consumer electronics industry Big brand experience Global or European experience an advantage Issue resolution and escalation
HR SAP Subject Matter Expert - SAP SuccessFactors Employee Central and OpenText XECM document management 1 Year Contract Based in Gloucester - 1 Day a week onsite Day rate up to £520PD inside IR35 Experience of working in a complex HR environment Experience of using SAP Payroll & HR system. Experience of implementing SAP or similar ERP system through the full life cycle. CIPD or equivalent experience. As the HR Subject Matter Expert, you will join a team of professionals working on the implementation of the Company's new SAP ERP system. This is a high profile, exciting project, driving improvements for the organisation, managers, and staff. You will be responsible for bringing your HR expertise, working closely with the HR Service and the system implementer to ensure the SAP SuccessFactors Employee Central and OpenText XECM document management functionality meets the company's requirements. This is what we need you to do Act as the subject matter expert for the HR service and its processes. Together with the HR team and HR Analyst, develop new processes and policy as required to ensure a future-fit service. Work with the systems implementer to ensure that workflows are efficient and can integration with existing systems Support implementation of required business changes within their service area and including changes to ways of working. Work with a range of stakeholders to organise and interpret business requirements. Support the resolution of any issues during the implementation. Support with data cleansing and reconciliation activities. Help with defining user roles and any required changes to role definitions. Support with writing Test scenarios and scripts for User Acceptance Testing, and run end-to-end testing Lead on the testing of the system and identifying any problems and solutions, before go live. Promote, drive and support the business change within their services. Work with the trainer to develop training and learning material and deliver training to key user groups. Support the HR and Payroll Workstream Leads and the Programme/Project Management team as required. Build effective relationship with the System Implementers and key internal stakeholders to get buy in. Actively participate in post go-live hyper care support activities and in the transfer of the system to business as usual. The ideal candidate will have Experience Experience of working in a complex HR environment Experience of using SAP Payroll & HR system. Experience of implementing SAP or similar ERP system through the full life cycle. Knowledge, Skills and Understanding Ability to analyse data. Creative thinking and organisational problem-solving skills. Encouraging and obtaining commitment from colleagues, managers, staff and partner organisations. Ability to work constructively within a Matrix management and a collaborative team environment. Able to manage personal and project priorities and ensure they progress at pace. Proven internal consultancy skills. Some project management and process mapping skills would be useful, but not essential. Education & Qualifications Essential CIPD or equivalent experience. Due to high demand we are only able to respond to applications that meet the required criteria
30/05/2024
Project-based
HR SAP Subject Matter Expert - SAP SuccessFactors Employee Central and OpenText XECM document management 1 Year Contract Based in Gloucester - 1 Day a week onsite Day rate up to £520PD inside IR35 Experience of working in a complex HR environment Experience of using SAP Payroll & HR system. Experience of implementing SAP or similar ERP system through the full life cycle. CIPD or equivalent experience. As the HR Subject Matter Expert, you will join a team of professionals working on the implementation of the Company's new SAP ERP system. This is a high profile, exciting project, driving improvements for the organisation, managers, and staff. You will be responsible for bringing your HR expertise, working closely with the HR Service and the system implementer to ensure the SAP SuccessFactors Employee Central and OpenText XECM document management functionality meets the company's requirements. This is what we need you to do Act as the subject matter expert for the HR service and its processes. Together with the HR team and HR Analyst, develop new processes and policy as required to ensure a future-fit service. Work with the systems implementer to ensure that workflows are efficient and can integration with existing systems Support implementation of required business changes within their service area and including changes to ways of working. Work with a range of stakeholders to organise and interpret business requirements. Support the resolution of any issues during the implementation. Support with data cleansing and reconciliation activities. Help with defining user roles and any required changes to role definitions. Support with writing Test scenarios and scripts for User Acceptance Testing, and run end-to-end testing Lead on the testing of the system and identifying any problems and solutions, before go live. Promote, drive and support the business change within their services. Work with the trainer to develop training and learning material and deliver training to key user groups. Support the HR and Payroll Workstream Leads and the Programme/Project Management team as required. Build effective relationship with the System Implementers and key internal stakeholders to get buy in. Actively participate in post go-live hyper care support activities and in the transfer of the system to business as usual. The ideal candidate will have Experience Experience of working in a complex HR environment Experience of using SAP Payroll & HR system. Experience of implementing SAP or similar ERP system through the full life cycle. Knowledge, Skills and Understanding Ability to analyse data. Creative thinking and organisational problem-solving skills. Encouraging and obtaining commitment from colleagues, managers, staff and partner organisations. Ability to work constructively within a Matrix management and a collaborative team environment. Able to manage personal and project priorities and ensure they progress at pace. Proven internal consultancy skills. Some project management and process mapping skills would be useful, but not essential. Education & Qualifications Essential CIPD or equivalent experience. Due to high demand we are only able to respond to applications that meet the required criteria
Payroll Sap Subject Matter Expert - SAP Success Factors Employee Central Payroll 1 Year Contract Based in Gloucester - 1 Day a week onsite Day rate up to £520 PD inside IR35 Experience of working in a complex HR/payroll environment Experience of using SAP Payroll & HR system. CIPD or equivalent experience. As the Payroll Subject Matter Expert, you will join a team of professionals working on the implementation of the Company's new SAP ERP system. This is a high profile, exciting project, driving improvements for the organisation, managers, and staff. You will be responsible for bringing your payroll expertise, working closely with the Business Service Centre who are responsible for payroll service provision and with the system implementer to ensure the SAP Success Factors Employee Central & Employee Central Payroll functionality meets the Company's requirements. You will also work closely with the Organisational Change Management (OCM) workstream to ensure that process changes within the BSC are analysed against the new functionality and changes are understood to ensure a smooth go live. This is what we need you to do Act as the subject matter expert for the payroll service and its processes. Together with the HR team, the BSC and OCM develop new processes and policy as required to ensure a future-fit service. Work with the systems implementer to ensure that workflows are efficient and can integrate with existing systems. Support implementation of required business changes within their service area and including changes to ways of working. Work with a range of stakeholders to organise and interpret business requirements. Support the resolution of any issues during the implementation. Support with data cleansing and reconciliation activities. Help with defining user roles and any required changes to role definitions. Support with writing Test scenarios and scripts for User Acceptance Testing, and run end-to-end testing Lead on the testing of the system and identifying any problems and solutions, before go live. Promote, drive and support the business change within their services. Work with the trainer to develop training and learning material and deliver training to key user groups. Support the HR and Payroll Workstream leads and the Programme/Project Management team as required. Build effective relationship with the System Implementers and key internal stakeholders to get buy in. Actively participate in preparation for post go-live hyper care support activities and in the transfer of the system to business as usual. The ideal candidate will have Experience Experience of working in a complex HR/payroll environment Experience of using SAP Payroll & HR system. Experience of implementing SAP or similar ERP system through the full life cycle. Knowledge, Skills and Understanding Ability to analyse data. Creative thinking and organisational problem-solving skills. Encouraging and obtaining commitment from colleagues, managers, staff and partner organisations. Ability to work constructively within a Matrix management and a collaborative team environment. Able to manage personal and project priorities and ensure they progress at pace. Proven internal consultancy skills. Some project management and process mapping skills would be useful, but not essential. Education & Qualifications Essential CIPD or equivalent experience. Due to high demand we are only able to respond to applications that meet the required criteria
30/05/2024
Project-based
Payroll Sap Subject Matter Expert - SAP Success Factors Employee Central Payroll 1 Year Contract Based in Gloucester - 1 Day a week onsite Day rate up to £520 PD inside IR35 Experience of working in a complex HR/payroll environment Experience of using SAP Payroll & HR system. CIPD or equivalent experience. As the Payroll Subject Matter Expert, you will join a team of professionals working on the implementation of the Company's new SAP ERP system. This is a high profile, exciting project, driving improvements for the organisation, managers, and staff. You will be responsible for bringing your payroll expertise, working closely with the Business Service Centre who are responsible for payroll service provision and with the system implementer to ensure the SAP Success Factors Employee Central & Employee Central Payroll functionality meets the Company's requirements. You will also work closely with the Organisational Change Management (OCM) workstream to ensure that process changes within the BSC are analysed against the new functionality and changes are understood to ensure a smooth go live. This is what we need you to do Act as the subject matter expert for the payroll service and its processes. Together with the HR team, the BSC and OCM develop new processes and policy as required to ensure a future-fit service. Work with the systems implementer to ensure that workflows are efficient and can integrate with existing systems. Support implementation of required business changes within their service area and including changes to ways of working. Work with a range of stakeholders to organise and interpret business requirements. Support the resolution of any issues during the implementation. Support with data cleansing and reconciliation activities. Help with defining user roles and any required changes to role definitions. Support with writing Test scenarios and scripts for User Acceptance Testing, and run end-to-end testing Lead on the testing of the system and identifying any problems and solutions, before go live. Promote, drive and support the business change within their services. Work with the trainer to develop training and learning material and deliver training to key user groups. Support the HR and Payroll Workstream leads and the Programme/Project Management team as required. Build effective relationship with the System Implementers and key internal stakeholders to get buy in. Actively participate in preparation for post go-live hyper care support activities and in the transfer of the system to business as usual. The ideal candidate will have Experience Experience of working in a complex HR/payroll environment Experience of using SAP Payroll & HR system. Experience of implementing SAP or similar ERP system through the full life cycle. Knowledge, Skills and Understanding Ability to analyse data. Creative thinking and organisational problem-solving skills. Encouraging and obtaining commitment from colleagues, managers, staff and partner organisations. Ability to work constructively within a Matrix management and a collaborative team environment. Able to manage personal and project priorities and ensure they progress at pace. Proven internal consultancy skills. Some project management and process mapping skills would be useful, but not essential. Education & Qualifications Essential CIPD or equivalent experience. Due to high demand we are only able to respond to applications that meet the required criteria
Job Title - Service Management Lead - Finance Shared Services Location - Newcastle Upon Tyne - Hybrid (3 dpw on-site) Salary - £40 - £45K Per Annum Benefits - Excellent Benefits The Client - Curo are Partnering with a Global Organisation, consisting of Designers, Engineers and Consultants, dedicated to sustainable development. They support their clients to solve the most complex challenges, turning their ideas into reality, leveraging the latest technology. The Candidate - This role requires a candidate with excellent commercial acumen, who can ensure consistency with professional and clear formatted documents. This role will be focused on the on the process of on boarding of new client accounts, including monthly reporting packs, service review documents, and documenting financial processes. There will be no team or stakeholder management, this is a project based role in support of the Delivery Managers. There will be involvement in client review meetings, however this will be from the perspective of governance and risk, and ensuring that actions and follow up's are recorded. This role requires a natural rapport builder with the ability to manage up and down, as well as being able to take stock and document current processes, and support in change management. The key deliverable is a Service Catalogue, with new uniform processes and procedures, to maximise efficiency, and streamline where possible. The Role - The Service Management Lead, in Finance Shared Services is responsible for leading the global implementation and operation of processes and activities to facilitate the effective governance of services provided by the Finance SSC teams. This includes the documentation and definition of the services provided to each country supported, the establishment and agreement of targets to be delivered from the services, the establishment and coordination of a consistent service review process with agreed stakeholders and SSC members, the tracking of actions and status and effective change control to manage changes in scope of services. The Service Management Lead enables and facilitates the governance processes as a support to the SSC leadership, but accountability for the services and outcomes sits with the operational teams in the SSC. Key responsibilities: Establish and maintain a service definition to ensure ongoing clarity in scope of service expected outcomes for all countries supported Develop RACI (Responsible, Accountable, Consulted, and Informed) documentation for the activities supported, clarifying respective responsibilities between the SSC and its partners. Facilitate review between SSC managers and SSC stakeholders to align on definition of service Work with the SSC managers to propose appropriate Service Levels and KPIs (Key Performance Indicators) for the services delivered and support the agreement of these metrics with Stakeholders. Establish and oversee a program of standardized service review meetings between SSC and internal customers to discuss service progress, process performance, issues, and challenges, ensuring the outcomes to the meetings are captured and actions followed up on both the customer and SSC sides. Establish a change control process to allow for appropriate review of services provided and changes requested with a view to maximizing standardization, ensuring effective resourcing and realistic deliverables. Ensure compliance with relevant laws, regulations, and global standard policies and procedures including tax and accounting regulations. Define, implement, and maintain documentation online to maximize the transparency of all aspects of the services provided and processes supported. Requirements: Experience in a highly governed or regulated environment such as financial services or shared services or outsourcing Expertise in stakeholder management, preferably in a complex environment Excellent understanding of finance processes Background in process mapping and documentation, with expertise in production of service definition/contractual scoping documentation. First-hand experience of operational environments where the governance of service has been necessary to ensure successful delivery Expert in the production of RACI documentation Excellent relationship builder, maximizing trust and reliability Superb communicator Advanced MS Office skills with the ability to present information in a credible and professional structure and format to support buy in. Curious and interested mindset who will constantly seek to understand and improve the understanding of others A partner and supportive approach to the work aimed at promoting and recognizing the efforts and achievements of SSC teams to support building their confidence and sense of fulfilment. To apply for this Service Management Lead - Finance Shared Services permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
30/05/2024
Full time
Job Title - Service Management Lead - Finance Shared Services Location - Newcastle Upon Tyne - Hybrid (3 dpw on-site) Salary - £40 - £45K Per Annum Benefits - Excellent Benefits The Client - Curo are Partnering with a Global Organisation, consisting of Designers, Engineers and Consultants, dedicated to sustainable development. They support their clients to solve the most complex challenges, turning their ideas into reality, leveraging the latest technology. The Candidate - This role requires a candidate with excellent commercial acumen, who can ensure consistency with professional and clear formatted documents. This role will be focused on the on the process of on boarding of new client accounts, including monthly reporting packs, service review documents, and documenting financial processes. There will be no team or stakeholder management, this is a project based role in support of the Delivery Managers. There will be involvement in client review meetings, however this will be from the perspective of governance and risk, and ensuring that actions and follow up's are recorded. This role requires a natural rapport builder with the ability to manage up and down, as well as being able to take stock and document current processes, and support in change management. The key deliverable is a Service Catalogue, with new uniform processes and procedures, to maximise efficiency, and streamline where possible. The Role - The Service Management Lead, in Finance Shared Services is responsible for leading the global implementation and operation of processes and activities to facilitate the effective governance of services provided by the Finance SSC teams. This includes the documentation and definition of the services provided to each country supported, the establishment and agreement of targets to be delivered from the services, the establishment and coordination of a consistent service review process with agreed stakeholders and SSC members, the tracking of actions and status and effective change control to manage changes in scope of services. The Service Management Lead enables and facilitates the governance processes as a support to the SSC leadership, but accountability for the services and outcomes sits with the operational teams in the SSC. Key responsibilities: Establish and maintain a service definition to ensure ongoing clarity in scope of service expected outcomes for all countries supported Develop RACI (Responsible, Accountable, Consulted, and Informed) documentation for the activities supported, clarifying respective responsibilities between the SSC and its partners. Facilitate review between SSC managers and SSC stakeholders to align on definition of service Work with the SSC managers to propose appropriate Service Levels and KPIs (Key Performance Indicators) for the services delivered and support the agreement of these metrics with Stakeholders. Establish and oversee a program of standardized service review meetings between SSC and internal customers to discuss service progress, process performance, issues, and challenges, ensuring the outcomes to the meetings are captured and actions followed up on both the customer and SSC sides. Establish a change control process to allow for appropriate review of services provided and changes requested with a view to maximizing standardization, ensuring effective resourcing and realistic deliverables. Ensure compliance with relevant laws, regulations, and global standard policies and procedures including tax and accounting regulations. Define, implement, and maintain documentation online to maximize the transparency of all aspects of the services provided and processes supported. Requirements: Experience in a highly governed or regulated environment such as financial services or shared services or outsourcing Expertise in stakeholder management, preferably in a complex environment Excellent understanding of finance processes Background in process mapping and documentation, with expertise in production of service definition/contractual scoping documentation. First-hand experience of operational environments where the governance of service has been necessary to ensure successful delivery Expert in the production of RACI documentation Excellent relationship builder, maximizing trust and reliability Superb communicator Advanced MS Office skills with the ability to present information in a credible and professional structure and format to support buy in. Curious and interested mindset who will constantly seek to understand and improve the understanding of others A partner and supportive approach to the work aimed at promoting and recognizing the efforts and achievements of SSC teams to support building their confidence and sense of fulfilment. To apply for this Service Management Lead - Finance Shared Services permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Manager of Enterprise Quality Assurance. Candidate will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications: Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Good written and verbal communication skills. Attention to detail where needed. Clearly expresses verbal and written ideas. Understands, interprets and evaluates messages. Collaborates effectively. Conducts him/herself with utmost integrity at all times. Reports unethical conduct as required. Encourages fiscal responsibility and maintains confidentiality. Builds and maintains positive and supportive relationships across all departments and offices. Resolves conflict constructively. Establishes an environment of trust to promote knowledge sharing and group participation. Effectively resolves conflicts. Technologies: Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
29/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Manager of Enterprise Quality Assurance. Candidate will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications: Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Good written and verbal communication skills. Attention to detail where needed. Clearly expresses verbal and written ideas. Understands, interprets and evaluates messages. Collaborates effectively. Conducts him/herself with utmost integrity at all times. Reports unethical conduct as required. Encourages fiscal responsibility and maintains confidentiality. Builds and maintains positive and supportive relationships across all departments and offices. Resolves conflict constructively. Establishes an environment of trust to promote knowledge sharing and group participation. Effectively resolves conflicts. Technologies: Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
NO SPONSORSHIP QUALITY ASSURANCE MANAGER SALARY: $140K - $175K FLEX PLUS Bonus LOCATION: Chicago, IL This is a manager position. You will be a people manager managing vendors, outsourced resources, onshore, offshore, MSAS Back End technology. Applications desktop mobility strategies implementations products cloud global experience reducing defects that impact end users productivity will support QA development metrics agile tools processes Microsoft applications Jira ServiceNow This role will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications & Requirements Bachelors degree 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
29/05/2024
Full time
NO SPONSORSHIP QUALITY ASSURANCE MANAGER SALARY: $140K - $175K FLEX PLUS Bonus LOCATION: Chicago, IL This is a manager position. You will be a people manager managing vendors, outsourced resources, onshore, offshore, MSAS Back End technology. Applications desktop mobility strategies implementations products cloud global experience reducing defects that impact end users productivity will support QA development metrics agile tools processes Microsoft applications Jira ServiceNow This role will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications & Requirements Bachelors degree 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
D365 Business Systems Manager - £55,000 - £65,000 - Wholesale manufacturers My client is one of the largest wholesale distributors in the UK and currently going through a major digitalisation project. They are looking to bring on board a Business Systems Manager to come in and help with the migration from a Legacy system across to D365 BC SaaS. You will oversee technology and application projects, ensuring the delivery meets quality standards and whilst maintaining healthy stakeholder relationships. Key Responsibilities: Continuous improvement of technology remaining up to date with software developments Stakeholder management - Key internal personnel looking after implementation of system. Solution Design - You will help scope and plan the migration across to D365 BC. Functional documentation, testing, reporting, training of users. Key Requirements: Experience managing ERP projects involving Microsoft D365 SME Microsoft Dynamics and Business Central Ability to manage multiple projects depending on complexity Strong stakeholder management skills If interested, please send across an updated CV to (see below)
29/05/2024
Full time
D365 Business Systems Manager - £55,000 - £65,000 - Wholesale manufacturers My client is one of the largest wholesale distributors in the UK and currently going through a major digitalisation project. They are looking to bring on board a Business Systems Manager to come in and help with the migration from a Legacy system across to D365 BC SaaS. You will oversee technology and application projects, ensuring the delivery meets quality standards and whilst maintaining healthy stakeholder relationships. Key Responsibilities: Continuous improvement of technology remaining up to date with software developments Stakeholder management - Key internal personnel looking after implementation of system. Solution Design - You will help scope and plan the migration across to D365 BC. Functional documentation, testing, reporting, training of users. Key Requirements: Experience managing ERP projects involving Microsoft D365 SME Microsoft Dynamics and Business Central Ability to manage multiple projects depending on complexity Strong stakeholder management skills If interested, please send across an updated CV to (see below)
ARM (Advanced Resource Managers)
Berkeley, Gloucestershire
Sales Account Manager Location: Berkeley Gloucestershire Full time office based We are pleased to be working with a leading distributor of high quality flexible and specialist cables, cable management, identification, termination, fastenings, fixings and tools for the electrical and construction industries. The Role The role is within an established organisation's Internal Sales team, seeking a dedicated individual eager to advance their sales career. The role demands proficiency in B2B sales, adept account management, and exemplary customer service to meet departmental objectives and monthly financial targets. Specialising in cable accessory sales primarily within the wholesale market, the successful candidate will receive comprehensive product and technical training to excel in key account management and consultative technical sales. Performance will be evaluated based on exceeding monthly sales targets, fostering growth in key accounts, and delivering exceptional customer support. This opportunity offers a supportive environment for learning and professional development within the industry, inviting enthusiastic candidates to join a cohesive and goal-oriented team. Main Duties * Identify opportunities with new and existing customers, target these prospects with a clear and detailed plan enabling you to build long term profitable sales, develop relationships and recommend solutions. * Build relationships with new and existing customers to establish yourself as their key account manager and grow these accounts where opportunities are identified. * Respond to incoming email and phone enquiries ensuring customers are quoted and orders are processed by the Sales Support Team. * Create a daily outbound call plan ensuring you have a clear pro-active approach. * Listen to customer requirements creating detailed proposal documents and present appropriately to 'make the sale'. * Challenge any objections to convert your quotes. * Actively look for ways to grow business by immersing yourself in the industry and working closely with the sales leadership team on new ideas and prospects. * Advise customers on forthcoming product developments and discuss special promotions * Maintain clear and up to date customer records on the company CRM. * Represent the company at trade exhibitions, events etc. as and when required. * Remain motivated at all times, manage your workload in a progressive and proactive way to achieve your KPIs. * Follow Company Quality Management and Health & Safety guidelines. * Other reasonable tasks as requested by the Senior Management team. Candidate Profile * Previous internal sales experience (Ideally, minimum experience 3+ years). * Strong B2B sales experience, ideally consultative and/or technical. * Account management and business development experience is essential. * Strong communicator both verbally and in written form at all levels. * Ability to develop and maintain effective, positive working relationships with internal/external professionals. * Enjoys working to sales targets and goals, always striving to overachieve. * Good all-round IT skills and previous experience using a CRM system. * Must be team player with 'can do, will do' positive attitude, determination, and confidence. * Resilience and negotiations skills essential. * Ability to prioritise work and adapt positively to changing priorities. * Able to work on own initiative. * Experience in selling electrical accessories or cables would be highly advantageous. * Experience selling into a wholesale/re-distribution market will be highly desirable. * Formal sales qualifications and training will support any application. This vacancy is being advertised by Advanced Resource Managers. ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
29/05/2024
Full time
Sales Account Manager Location: Berkeley Gloucestershire Full time office based We are pleased to be working with a leading distributor of high quality flexible and specialist cables, cable management, identification, termination, fastenings, fixings and tools for the electrical and construction industries. The Role The role is within an established organisation's Internal Sales team, seeking a dedicated individual eager to advance their sales career. The role demands proficiency in B2B sales, adept account management, and exemplary customer service to meet departmental objectives and monthly financial targets. Specialising in cable accessory sales primarily within the wholesale market, the successful candidate will receive comprehensive product and technical training to excel in key account management and consultative technical sales. Performance will be evaluated based on exceeding monthly sales targets, fostering growth in key accounts, and delivering exceptional customer support. This opportunity offers a supportive environment for learning and professional development within the industry, inviting enthusiastic candidates to join a cohesive and goal-oriented team. Main Duties * Identify opportunities with new and existing customers, target these prospects with a clear and detailed plan enabling you to build long term profitable sales, develop relationships and recommend solutions. * Build relationships with new and existing customers to establish yourself as their key account manager and grow these accounts where opportunities are identified. * Respond to incoming email and phone enquiries ensuring customers are quoted and orders are processed by the Sales Support Team. * Create a daily outbound call plan ensuring you have a clear pro-active approach. * Listen to customer requirements creating detailed proposal documents and present appropriately to 'make the sale'. * Challenge any objections to convert your quotes. * Actively look for ways to grow business by immersing yourself in the industry and working closely with the sales leadership team on new ideas and prospects. * Advise customers on forthcoming product developments and discuss special promotions * Maintain clear and up to date customer records on the company CRM. * Represent the company at trade exhibitions, events etc. as and when required. * Remain motivated at all times, manage your workload in a progressive and proactive way to achieve your KPIs. * Follow Company Quality Management and Health & Safety guidelines. * Other reasonable tasks as requested by the Senior Management team. Candidate Profile * Previous internal sales experience (Ideally, minimum experience 3+ years). * Strong B2B sales experience, ideally consultative and/or technical. * Account management and business development experience is essential. * Strong communicator both verbally and in written form at all levels. * Ability to develop and maintain effective, positive working relationships with internal/external professionals. * Enjoys working to sales targets and goals, always striving to overachieve. * Good all-round IT skills and previous experience using a CRM system. * Must be team player with 'can do, will do' positive attitude, determination, and confidence. * Resilience and negotiations skills essential. * Ability to prioritise work and adapt positively to changing priorities. * Able to work on own initiative. * Experience in selling electrical accessories or cables would be highly advantageous. * Experience selling into a wholesale/re-distribution market will be highly desirable. * Formal sales qualifications and training will support any application. This vacancy is being advertised by Advanced Resource Managers. ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
LA International Computer Consultants Ltd
Reading, Berkshire
Our Client are looking for an Billing/Finance Representative/Administrator. This is a pivotal role in ensuring Billing delivery excellence in the Order to Cash function, particularly focusing on the implementation of efficient payments through multiple portals (Ariba, Tungsten, Coupa etc.) with an emphasis on delivering positive customer experience. The role is Hybrid, with regular working days onside on Tuesday, Wednesday and Thursday with scope to work remotely the other days. The successful candidate will bring their subject matter expertise in billing, third party portal infrastructure, teamwork, and business partner skills to effectively support their peers, leaders, sales, and other key stakeholders in delivering billing efficacy. They also bring their professional approach and strong process capabilities to support our process automation goals. The purpose of the Billing Representative, as part of the Billing Operations team, is to partner directly with the Billing Operations manager to support the day-to-day workload and ongoing development on the Billing team and processes. They will be one of the main points of back-up for the Billing Manager and typically work on the more complex billing opportunities, and complications within automated and portal payment systems. Key areas of experience for this position is going to include: Experience in 3rd party portal infrastructure, portal payment systems, Billing, process automation. Responsibilities include: - Manage customer requests related to portals, which include Vendor Onboarding, Request for Information, processing portal trading relationships, etc. - Refine and document end to end process and identify efficiencies for portal registrations. Partner with IT to drive system and process improvements - Identify opportunities and improvements to deliver on process automation goals - Collaborate with internal stakeholders: Legal, Deal Desk, GIS and Finance Teams to maintain accurate and timely records for portal customers. - Work with customers to resolve portal related escalations and ensure customer regulations adhere to legal requirements - Partner with Sales and Collections to resolve billing and collections issues, including completing account reconciliations to ensure accurate and complete resolution to achieve month-end, quarter-end targets; - Responsible to effectively manage external customer/stakeholder inquiries on billing processes, internal controls, and policies; What it takes: - Minimum 3+ years of experience in software billing function; global billing experience in the software services or high-tech industry preferred. - Extensive experience of managing complex and varied relationships with third party portal infrastructure - for example Ariba, Tungsten, Coupa, Taulia. - Above average Reporting skills which include expertise on Excel, Macro, Power BI, database management and the likes - Has extensive expertise of invoicing and collections processes and best practices and is viewed as a trusted advisor to the Sales Organisation. Applies expertise to multiple aspects of an order to cash. Possesses highly developed professional technical expertise, which is applied to complex customer negotiations and billing processes/projects, specifically the impact contractual language and agreements can have on time to invoice and cash collections - A customer focused, problem solving mindset - Understanding of various lines of business; Professional Services delivery, Cloud hosting operations and Software Licensing. - Ability to work as part of a sales team to contribute subject matter expertise in support of a successful sales outcome. - Demonstrated willingness to take full ownership and responsibility for assigned tasks and support issues. - Experience in delivering high quality guidance against challenging timelines. - Strong business and financial acumen, and ability to work with contracts teams for drafting commercial language. - Works independently on assignments of a complex nature where initiative and creativity are required in resolving problems and/or developing recommendations often to a very tight timescale due to financial deadlines. - Excellent attention to detail and analytical ability. - Self-starter as well as great teamwork abilities. - Demonstrated ability to train, utilising change management methodologies to ensure their peers and stakeholders successfully use new processes. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
29/05/2024
Project-based
Our Client are looking for an Billing/Finance Representative/Administrator. This is a pivotal role in ensuring Billing delivery excellence in the Order to Cash function, particularly focusing on the implementation of efficient payments through multiple portals (Ariba, Tungsten, Coupa etc.) with an emphasis on delivering positive customer experience. The role is Hybrid, with regular working days onside on Tuesday, Wednesday and Thursday with scope to work remotely the other days. The successful candidate will bring their subject matter expertise in billing, third party portal infrastructure, teamwork, and business partner skills to effectively support their peers, leaders, sales, and other key stakeholders in delivering billing efficacy. They also bring their professional approach and strong process capabilities to support our process automation goals. The purpose of the Billing Representative, as part of the Billing Operations team, is to partner directly with the Billing Operations manager to support the day-to-day workload and ongoing development on the Billing team and processes. They will be one of the main points of back-up for the Billing Manager and typically work on the more complex billing opportunities, and complications within automated and portal payment systems. Key areas of experience for this position is going to include: Experience in 3rd party portal infrastructure, portal payment systems, Billing, process automation. Responsibilities include: - Manage customer requests related to portals, which include Vendor Onboarding, Request for Information, processing portal trading relationships, etc. - Refine and document end to end process and identify efficiencies for portal registrations. Partner with IT to drive system and process improvements - Identify opportunities and improvements to deliver on process automation goals - Collaborate with internal stakeholders: Legal, Deal Desk, GIS and Finance Teams to maintain accurate and timely records for portal customers. - Work with customers to resolve portal related escalations and ensure customer regulations adhere to legal requirements - Partner with Sales and Collections to resolve billing and collections issues, including completing account reconciliations to ensure accurate and complete resolution to achieve month-end, quarter-end targets; - Responsible to effectively manage external customer/stakeholder inquiries on billing processes, internal controls, and policies; What it takes: - Minimum 3+ years of experience in software billing function; global billing experience in the software services or high-tech industry preferred. - Extensive experience of managing complex and varied relationships with third party portal infrastructure - for example Ariba, Tungsten, Coupa, Taulia. - Above average Reporting skills which include expertise on Excel, Macro, Power BI, database management and the likes - Has extensive expertise of invoicing and collections processes and best practices and is viewed as a trusted advisor to the Sales Organisation. Applies expertise to multiple aspects of an order to cash. Possesses highly developed professional technical expertise, which is applied to complex customer negotiations and billing processes/projects, specifically the impact contractual language and agreements can have on time to invoice and cash collections - A customer focused, problem solving mindset - Understanding of various lines of business; Professional Services delivery, Cloud hosting operations and Software Licensing. - Ability to work as part of a sales team to contribute subject matter expertise in support of a successful sales outcome. - Demonstrated willingness to take full ownership and responsibility for assigned tasks and support issues. - Experience in delivering high quality guidance against challenging timelines. - Strong business and financial acumen, and ability to work with contracts teams for drafting commercial language. - Works independently on assignments of a complex nature where initiative and creativity are required in resolving problems and/or developing recommendations often to a very tight timescale due to financial deadlines. - Excellent attention to detail and analytical ability. - Self-starter as well as great teamwork abilities. - Demonstrated ability to train, utilising change management methodologies to ensure their peers and stakeholders successfully use new processes. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Technical QA Manager (m/f/d) - Quality Management/Qualification/Validation/CSV of Small Molecules/Data Integrity/GMP/IMP/English & German Project : For our customer a big pharmaceutical company in Basel we are looking for a highly qualified Technical QA Manager (m/f/d). Background : The IMP Quality Operations Unit Switzerland in Global Technical Operations is the Quality partner for all Manufacturing Units and Clinical Packaging in Pharmaceutical Technical Development in Switzerland and responsible for the Quality and GMP-compliance oversight of all Investigational Medicinal Products (IMPs) manufactured and packed for clinical studies in Switzerland. The candidate supports the end to end cGMP activities, in maintaining the Right to Operate at the Swiss Technical R&D sites and in ensuring quality and compliance of IMP products according to Health Authority requirements and Company Standards for IMP products. The main responsibilities are: * Running, maintaining and continuously improving Qualification/Validation activities including Computerized System Validation (CSV) as well as QS (quality systems) within IMP Quality Operation Switzerland * Support and drive implementation of global Roche standards and requirements as defined in the PQS within IMP Switzerland. * Responsible for driving and optimization activities and improvements within IMP Quality Operations Switzerland * Support and collaborate with Quality Assurance Managers within IMP Quality Operations Switzerland PTQDF * Provide sound technical and quality assurance expertise for review and approval of quality related documents (eg SOP maintenance and administration) * Partner with stakeholders and provide guidance to ensure successful delivery of the IMP goals * Represent and support your area of responsibility at HA inspections and internal audits The perfect candidate: The perfect candidate is someone with at least 5 years of experience in QA, with a first experience in Qualification/Validation and CSV of Small Molecules, Analytics and/or Biologics. Tasks & Responsibilities: * QA supervision of qualification- and validation-activities for GMP-relevant equipment (including CSV), Analytics, infrastructure, critical utilities (WFI, PW, Gas) and processes within TR&D in Basel * Support of implementation of DI requirements * Review and approval of GMP relevant Documents like Plans, Reports, SOPs, Change Control, Discrepancy Management, CAPA (corrective action and preventive action), Risk Analysis * Assist management in regulatory inspections and performing internal as well as partner audits Ensure adherence to cGMP requirements and Roche policies and standards in technical development functions * Apply advanced theory, quality principles, expert judgment and cross functional expertise to address complex problems independently * Provide technical and quality assurance input to review and approval of manufacturing and Quality related documents as appropriate, Serve as a Subject Matter Expert (SME) in support of departmental functions and build partnerships and collaborate with stakeholders in other areas of the business to ensure success of the quality. * Leading of complex risk assessments Leading resolutions of quality issues and establish work priorities to meet targets and timelines * Creation and periodic review of quality agreements (QAGs) with contract organizations including quality agreements between Roche sites. * Cost conscious working and optimization of processes. Ensure the efficient use of the available resources (staff, equipment, machinery, working spaces, materials). * Assistance is required in the introduction and training of new employees Must Haves: * Degree in Engineering, Chemistry, Life Science, Pharmacy or equivalent. * Min. 5 years of Quality Management related experience in the Pharmaceutical industry. * Experience in Qualification/Validation and CSV of Small Molecules, Analytics and/or Biologics * Sound understanding on current DI (Data Integrity) requirements * Experience with MES (Manufacturing Execution System) * Profound knowledge of global quality and GMP requirements and a detailed understanding of current industrial trends in IMP * Proven ability to work towards results, excellent planning and organizing skills in order to manage multiple tasks at the same time as well as analytical capabilities and an innovative manner of solving problems * High expertise and experience in building and maintaining constructive and effective relationships with internal and external partners and stakeholders * Strong team-player with a high level of self-motivation and being able to inspire others * Ability to effectively influence others across all levels of the organization * Strong collaboration across cultures, countries, technical competencies, and organizational levels * Successful performance in health authority inspections and internal GMP audits * Fluent German and English (spoken/written) is a must for this position. Reference Nr.: 923406SDA Role : Technical QA Manager (m/f/d) Industrie : Pharma Workplace : Basel Pensum : 100% (Onsite required, home office upon discussion) Start : ASAP Duration : 12 Deadline : 02.06.2024 If you are interested in this position, please send us your complete dossier via the link in this advertisement. About us: ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering. We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.
28/05/2024
Project-based
Technical QA Manager (m/f/d) - Quality Management/Qualification/Validation/CSV of Small Molecules/Data Integrity/GMP/IMP/English & German Project : For our customer a big pharmaceutical company in Basel we are looking for a highly qualified Technical QA Manager (m/f/d). Background : The IMP Quality Operations Unit Switzerland in Global Technical Operations is the Quality partner for all Manufacturing Units and Clinical Packaging in Pharmaceutical Technical Development in Switzerland and responsible for the Quality and GMP-compliance oversight of all Investigational Medicinal Products (IMPs) manufactured and packed for clinical studies in Switzerland. The candidate supports the end to end cGMP activities, in maintaining the Right to Operate at the Swiss Technical R&D sites and in ensuring quality and compliance of IMP products according to Health Authority requirements and Company Standards for IMP products. The main responsibilities are: * Running, maintaining and continuously improving Qualification/Validation activities including Computerized System Validation (CSV) as well as QS (quality systems) within IMP Quality Operation Switzerland * Support and drive implementation of global Roche standards and requirements as defined in the PQS within IMP Switzerland. * Responsible for driving and optimization activities and improvements within IMP Quality Operations Switzerland * Support and collaborate with Quality Assurance Managers within IMP Quality Operations Switzerland PTQDF * Provide sound technical and quality assurance expertise for review and approval of quality related documents (eg SOP maintenance and administration) * Partner with stakeholders and provide guidance to ensure successful delivery of the IMP goals * Represent and support your area of responsibility at HA inspections and internal audits The perfect candidate: The perfect candidate is someone with at least 5 years of experience in QA, with a first experience in Qualification/Validation and CSV of Small Molecules, Analytics and/or Biologics. Tasks & Responsibilities: * QA supervision of qualification- and validation-activities for GMP-relevant equipment (including CSV), Analytics, infrastructure, critical utilities (WFI, PW, Gas) and processes within TR&D in Basel * Support of implementation of DI requirements * Review and approval of GMP relevant Documents like Plans, Reports, SOPs, Change Control, Discrepancy Management, CAPA (corrective action and preventive action), Risk Analysis * Assist management in regulatory inspections and performing internal as well as partner audits Ensure adherence to cGMP requirements and Roche policies and standards in technical development functions * Apply advanced theory, quality principles, expert judgment and cross functional expertise to address complex problems independently * Provide technical and quality assurance input to review and approval of manufacturing and Quality related documents as appropriate, Serve as a Subject Matter Expert (SME) in support of departmental functions and build partnerships and collaborate with stakeholders in other areas of the business to ensure success of the quality. * Leading of complex risk assessments Leading resolutions of quality issues and establish work priorities to meet targets and timelines * Creation and periodic review of quality agreements (QAGs) with contract organizations including quality agreements between Roche sites. * Cost conscious working and optimization of processes. Ensure the efficient use of the available resources (staff, equipment, machinery, working spaces, materials). * Assistance is required in the introduction and training of new employees Must Haves: * Degree in Engineering, Chemistry, Life Science, Pharmacy or equivalent. * Min. 5 years of Quality Management related experience in the Pharmaceutical industry. * Experience in Qualification/Validation and CSV of Small Molecules, Analytics and/or Biologics * Sound understanding on current DI (Data Integrity) requirements * Experience with MES (Manufacturing Execution System) * Profound knowledge of global quality and GMP requirements and a detailed understanding of current industrial trends in IMP * Proven ability to work towards results, excellent planning and organizing skills in order to manage multiple tasks at the same time as well as analytical capabilities and an innovative manner of solving problems * High expertise and experience in building and maintaining constructive and effective relationships with internal and external partners and stakeholders * Strong team-player with a high level of self-motivation and being able to inspire others * Ability to effectively influence others across all levels of the organization * Strong collaboration across cultures, countries, technical competencies, and organizational levels * Successful performance in health authority inspections and internal GMP audits * Fluent German and English (spoken/written) is a must for this position. Reference Nr.: 923406SDA Role : Technical QA Manager (m/f/d) Industrie : Pharma Workplace : Basel Pensum : 100% (Onsite required, home office upon discussion) Start : ASAP Duration : 12 Deadline : 02.06.2024 If you are interested in this position, please send us your complete dossier via the link in this advertisement. About us: ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering. We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.
Request Technology - Craig Johnson
Chicago, Illinois
*Position is bonus eligible* Prestigious Financial Company is currently seeking an Information Data Governance and Protection Analyst. Candidate will be responsible for supporting the development and implementation of the information governance, data protection, and privacy program. This includes supporting the development of strategies, policies, procedures, and controls related to the governance and protection of information throughout its life cycle. In addition, the role will work with stakeholders to define the information governance, data protection, and privacy requirements; will facilitate compliance with the identified requirements to control risk; will represent the program to internal and external stakeholders; and will support the development and implementation of training and awareness programs. This role will focus on compliance with applicable regulatory and legal rules and requirements (ie SEC-Regulation SCI, CFTC-System Safeguards, etc.) as they relate to information including support of regulatory exam and Internal Audit remediation planning, tracking, and mitigation. Responsibilities: Work with appropriate stakeholders and across the organization to create a culture that manages information as an enterprise asset Implementation of the information governance, data protection, and privacy program including the development of policies, procedures, and job aids Identification, implementation, and use of technologies to support program objectives and classification standards Execution of controls and risk assessments (eg, third-party risk, privacy, data protection) Responsible in performing the privacy impact assessment on data incidents and working with relevant stakeholders like Security Services and Legal to help closing the incident. Creation and execution of strategies to identify information across the organization and throughout its life cycle Preparation of program for regulatory and internal audits/examinations and timely remediation of any findings Use of technology/tools to track projects, manage deliverables and create reporting that support the program and its objectives Support of compliance assessments for information governance, data protection, and privacy including development of controls to measure risk Development and maintenance of the organization's Records and Information Management (RIM) program, ensuring information across all media and formats is properly retained and disposed including remediation of Legacy information Ensure retention, disposition, protection, and classification are addressed in new applications, platforms, and systems Collaborate with internal and external stakeholders to implement information governance, data protection, and privacy policies and requirements Support and develop training and awareness programs for information governance, data protection, and privacy. Identify trends in privacy and regulatory requirements, compliance enforcement, and action the necessary changes in the program. Qualifications: Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings Experience with Privacy requirements and work with personal information and its protection Strong strategic thinking, problem solving, and analytic skills Utilize metrics as means to improve performance Ability to adapt to change in emerging environments and work across multiple areas Experience in developing policies and procedures Experience in project management, project execution, and managing multiple priorities in a timeline driven environment Experience working in a highly regulated environment including an understanding of audit and compliance requirements Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Bachelor's degree or higher in information management, information systems, law, computer science or BA/BS in another discipline with equivalent experience Experience in the financial services industry Certifications Preferred: Certifications in Information, Data, Privacy Records or Security such as: Certified Information Privacy Professional (CIPP), Certified Information Privacy Management (CIPM), Certified Records Manager (CRM), and/or Certified Information Privacy Technologist (CIPT), Certified Information Systems Security Professional (CISSP), Information Governance Professional (IGP), Certified Information Security Manager (CISM) and Certified Information Systems Auditor (CISA)
28/05/2024
Full time
*Position is bonus eligible* Prestigious Financial Company is currently seeking an Information Data Governance and Protection Analyst. Candidate will be responsible for supporting the development and implementation of the information governance, data protection, and privacy program. This includes supporting the development of strategies, policies, procedures, and controls related to the governance and protection of information throughout its life cycle. In addition, the role will work with stakeholders to define the information governance, data protection, and privacy requirements; will facilitate compliance with the identified requirements to control risk; will represent the program to internal and external stakeholders; and will support the development and implementation of training and awareness programs. This role will focus on compliance with applicable regulatory and legal rules and requirements (ie SEC-Regulation SCI, CFTC-System Safeguards, etc.) as they relate to information including support of regulatory exam and Internal Audit remediation planning, tracking, and mitigation. Responsibilities: Work with appropriate stakeholders and across the organization to create a culture that manages information as an enterprise asset Implementation of the information governance, data protection, and privacy program including the development of policies, procedures, and job aids Identification, implementation, and use of technologies to support program objectives and classification standards Execution of controls and risk assessments (eg, third-party risk, privacy, data protection) Responsible in performing the privacy impact assessment on data incidents and working with relevant stakeholders like Security Services and Legal to help closing the incident. Creation and execution of strategies to identify information across the organization and throughout its life cycle Preparation of program for regulatory and internal audits/examinations and timely remediation of any findings Use of technology/tools to track projects, manage deliverables and create reporting that support the program and its objectives Support of compliance assessments for information governance, data protection, and privacy including development of controls to measure risk Development and maintenance of the organization's Records and Information Management (RIM) program, ensuring information across all media and formats is properly retained and disposed including remediation of Legacy information Ensure retention, disposition, protection, and classification are addressed in new applications, platforms, and systems Collaborate with internal and external stakeholders to implement information governance, data protection, and privacy policies and requirements Support and develop training and awareness programs for information governance, data protection, and privacy. Identify trends in privacy and regulatory requirements, compliance enforcement, and action the necessary changes in the program. Qualifications: Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings Experience with Privacy requirements and work with personal information and its protection Strong strategic thinking, problem solving, and analytic skills Utilize metrics as means to improve performance Ability to adapt to change in emerging environments and work across multiple areas Experience in developing policies and procedures Experience in project management, project execution, and managing multiple priorities in a timeline driven environment Experience working in a highly regulated environment including an understanding of audit and compliance requirements Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Bachelor's degree or higher in information management, information systems, law, computer science or BA/BS in another discipline with equivalent experience Experience in the financial services industry Certifications Preferred: Certifications in Information, Data, Privacy Records or Security such as: Certified Information Privacy Professional (CIPP), Certified Information Privacy Management (CIPM), Certified Records Manager (CRM), and/or Certified Information Privacy Technologist (CIPT), Certified Information Systems Security Professional (CISSP), Information Governance Professional (IGP), Certified Information Security Manager (CISM) and Certified Information Systems Auditor (CISA)
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a DB2 LUW Database Administrator. Candidate will design and maintain databases and database solutions that operate within prescribed resource limits and meet company standards. Participate in and contribute to all phases of systems development projects. Monitor and tune database and database application performance. Responsibilities: Assists with the design, implementation, and maintaining databases Manage database performance and disk usage Provides support in database access methods Provides consultation support in database analysis, modelling, coding, and production problem resolution. Develops maintenance, backup and recovery procedures and documentation Participates in Disaster Recovery drills Provides Primary On-Call Support for production problems Understands and supports corporate data standards Recommends and assists with new DBMS and operational standards. Participates in testing and in evaluations of new software and software release upgrades Supports business studies, proposal teams and costing/feasibility studies Prepares system documentation Maintains metadata repositories Other duties as assigned Qualifications: [Required] 3+ years' experience developing and maintaining complex applications that make extensive use of a supported database technology or 3+ years' experience as an associate DBA [Required] Well versed in all phases of Systems Analysis and Design [Required] Experienced in two or more programming languages and two or more Scripting languages [Required] Practiced at Entity/Relationship or Object modelling and translation to physical database designs [Required] Proficient in DML, DDL, and database utilities for at least two DBMS technologies [Required] Proficient in all access methods of a DBMS as well as the underlying operating system access methods [Required] Knowledge of hardware and operating system capabilities within one environment [Required] Understanding of all software subsystems (DBMS, TP Managers, etc.) for one environment [Required] Accepts ownership in assignments, team, and company and takes initiative outside immediate area of responsibility [Required] Speed/Sense of Urgency -Contributes additional effort when necessary to get the job done and to help others meet their objectives [Required] Seeks additional responsibility, shows initiative to learn every aspect of the job, and strives to become a mentor to others in area of expertise [Required] Communicates openly and effectively. Challenges established practices appropriately [Required] Ability to maintain composure under pressure and avoid defensive or irritated or reactions in challenging situations Technical Skills: [Required] 7+ years' experience with PostgreSQL [Required] 7+ years' experience with DB2 LUW; preferably on Red Hat Linux [Required] Proficient with coding and review of SQL, stored procedures, and triggers [Preferred] 1+ year' Terraform, Ansible, Jenkins & CI/CD skills [Preferred] 1+ years' EDB Postgres & EDB Postgres Distributed experience [Preferred] Basic Java, Perl & Linux Shell script skills [Preferred] 1+ years' experience with SQL Server [Preferred] 1+ years' experience with DB2 in a z/OS environment [Preferred] 1+ years' experience with MySQL/MariaDB [Preferred] Experience with BMC tools for DB2 (Change/Catalog Manager, MainView, Log Master) [Preferred] Basic JCL & REXX script skills [Required] bachelor's degree (or equivalent) in Computer Science, Engineering, Mathematics, or Business [Preferred] Related financial industry experiences [Preferred] PostgreSQL Professional Certification [Preferred] IBM Certified Database Administrator - DB2 for Linux UNIX and Windows
27/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a DB2 LUW Database Administrator. Candidate will design and maintain databases and database solutions that operate within prescribed resource limits and meet company standards. Participate in and contribute to all phases of systems development projects. Monitor and tune database and database application performance. Responsibilities: Assists with the design, implementation, and maintaining databases Manage database performance and disk usage Provides support in database access methods Provides consultation support in database analysis, modelling, coding, and production problem resolution. Develops maintenance, backup and recovery procedures and documentation Participates in Disaster Recovery drills Provides Primary On-Call Support for production problems Understands and supports corporate data standards Recommends and assists with new DBMS and operational standards. Participates in testing and in evaluations of new software and software release upgrades Supports business studies, proposal teams and costing/feasibility studies Prepares system documentation Maintains metadata repositories Other duties as assigned Qualifications: [Required] 3+ years' experience developing and maintaining complex applications that make extensive use of a supported database technology or 3+ years' experience as an associate DBA [Required] Well versed in all phases of Systems Analysis and Design [Required] Experienced in two or more programming languages and two or more Scripting languages [Required] Practiced at Entity/Relationship or Object modelling and translation to physical database designs [Required] Proficient in DML, DDL, and database utilities for at least two DBMS technologies [Required] Proficient in all access methods of a DBMS as well as the underlying operating system access methods [Required] Knowledge of hardware and operating system capabilities within one environment [Required] Understanding of all software subsystems (DBMS, TP Managers, etc.) for one environment [Required] Accepts ownership in assignments, team, and company and takes initiative outside immediate area of responsibility [Required] Speed/Sense of Urgency -Contributes additional effort when necessary to get the job done and to help others meet their objectives [Required] Seeks additional responsibility, shows initiative to learn every aspect of the job, and strives to become a mentor to others in area of expertise [Required] Communicates openly and effectively. Challenges established practices appropriately [Required] Ability to maintain composure under pressure and avoid defensive or irritated or reactions in challenging situations Technical Skills: [Required] 7+ years' experience with PostgreSQL [Required] 7+ years' experience with DB2 LUW; preferably on Red Hat Linux [Required] Proficient with coding and review of SQL, stored procedures, and triggers [Preferred] 1+ year' Terraform, Ansible, Jenkins & CI/CD skills [Preferred] 1+ years' EDB Postgres & EDB Postgres Distributed experience [Preferred] Basic Java, Perl & Linux Shell script skills [Preferred] 1+ years' experience with SQL Server [Preferred] 1+ years' experience with DB2 in a z/OS environment [Preferred] 1+ years' experience with MySQL/MariaDB [Preferred] Experience with BMC tools for DB2 (Change/Catalog Manager, MainView, Log Master) [Preferred] Basic JCL & REXX script skills [Required] bachelor's degree (or equivalent) in Computer Science, Engineering, Mathematics, or Business [Preferred] Related financial industry experiences [Preferred] PostgreSQL Professional Certification [Preferred] IBM Certified Database Administrator - DB2 for Linux UNIX and Windows
NO SPONSORSHIP Associate Principal, Database Administration - DB2/LUW SALARY: $125K - $135K PLUS 15% BONUS LOCATION: CHICAGO, IL HYBRID 3 DAYS ONSITE AND 2 DAYS REMOTE Looking for a candidate with 7 years DB2 LUW on Red Hat linux and windows. 7 years postgre SQL SQL stored procedures to monitor and tune databases for application performance. backup and recovery DR drills provides primary on call support for production problems This role will design and maintain databases and database solutions that operate within prescribed resource limits and meet company standards. Participate in and contribute to all phases of systems development projects. Monitor and tune database and database application performance. Primary Duties and Responsibilities: Assists with the design, implementation, and maintaining databases Manage database performance and disk usage Provides support in database access methods Provides consultation support in database analysis, modelling, coding, and production problem resolution. Develops maintenance, backup and recovery procedures and documentation Participates in Disaster Recovery drills Provides Primary On-Call Support for production problems Understands and supports corporate data standards Recommends and assists with new DBMS and operational standards. Participates in testing and in evaluations of new software and software release upgrades Supports business studies, proposal teams and costing/feasibility studies Prepares system documentation Maintains metadata repositories Qualifications: 3+ years' experience developing and maintaining complex applications that make extensive use of a supported database technology or 3+ years' experience as an associate DBA Well versed in all phases of Systems Analysis and Design Experienced in two or more programming/Scripting languages Practiced at Entity/Relationship or Object modelling and translation to physical database designs Proficient in DML, DDL, and database utilities for at least two DBMS technologies Proficient in all access methods of a DBMS as well as the underlying operating system access method Understanding of all software subsystems (DBMS, TP Managers, etc.) for one environment 7+ years' experience with PostgreSQL 7+ years' experience with DB2 LUW; preferably on Red Hat Linux Proficient with coding and review of SQL, stored procedures, and triggers bachelor's degree
27/05/2024
Full time
NO SPONSORSHIP Associate Principal, Database Administration - DB2/LUW SALARY: $125K - $135K PLUS 15% BONUS LOCATION: CHICAGO, IL HYBRID 3 DAYS ONSITE AND 2 DAYS REMOTE Looking for a candidate with 7 years DB2 LUW on Red Hat linux and windows. 7 years postgre SQL SQL stored procedures to monitor and tune databases for application performance. backup and recovery DR drills provides primary on call support for production problems This role will design and maintain databases and database solutions that operate within prescribed resource limits and meet company standards. Participate in and contribute to all phases of systems development projects. Monitor and tune database and database application performance. Primary Duties and Responsibilities: Assists with the design, implementation, and maintaining databases Manage database performance and disk usage Provides support in database access methods Provides consultation support in database analysis, modelling, coding, and production problem resolution. Develops maintenance, backup and recovery procedures and documentation Participates in Disaster Recovery drills Provides Primary On-Call Support for production problems Understands and supports corporate data standards Recommends and assists with new DBMS and operational standards. Participates in testing and in evaluations of new software and software release upgrades Supports business studies, proposal teams and costing/feasibility studies Prepares system documentation Maintains metadata repositories Qualifications: 3+ years' experience developing and maintaining complex applications that make extensive use of a supported database technology or 3+ years' experience as an associate DBA Well versed in all phases of Systems Analysis and Design Experienced in two or more programming/Scripting languages Practiced at Entity/Relationship or Object modelling and translation to physical database designs Proficient in DML, DDL, and database utilities for at least two DBMS technologies Proficient in all access methods of a DBMS as well as the underlying operating system access method Understanding of all software subsystems (DBMS, TP Managers, etc.) for one environment 7+ years' experience with PostgreSQL 7+ years' experience with DB2 LUW; preferably on Red Hat Linux Proficient with coding and review of SQL, stored procedures, and triggers bachelor's degree