Lucid Support Services Ltd
26/04/2024
Project-based
Dynamics 365 Consultant/Architect An urgent requirement has arisen for an experienced D365 Consultant to join out client on an initial 3 month contract. The consultant will be responsible for conducting an in-depth review and GAP analysis of our clients Dynamics365 implementation and utilisation (Sales & Marketing, CRM & Call Centre) Knowledge & Experience Possess a deep technical understanding of Dynamics 365 and supporting Microsoft technologies to clearly articulate features and benefits to senior management and/or colleagues alike in a non-techy way. Ability to propose changes to existing standards and strategies or introduce new approaches to meet the needs of new and emerging technologies Able to help find the right configuration of services from Microsoft and third-party providers to suit the CRM needs of the organisation. Experience of integrating D365 with apps outside the Microsoft ecosystem is desirable. Working knowledge of M365/Office 365 platform and an understanding of where it is applicable to extending the reach and use of CRM. Extensive experience with designing applications and integrations of Dynamics 365 and Power Platform apps Experience working with 3rd party partners. Functional experience of using Dynamics 365 Sales Completed relevant training paths and certifications in Dynamics 365 and Microsoft Power Platform. Hold a deep understanding of industry-standard business practices supported by CRM technologies. Able to match requirements of cross-system processes against the goals of a project and the business. Integration skills - knowledge of how to integrate Dynamics 365 apps with each other and with external systems. Familiarity required with different integration patterns and an ability to choose the best one for a given scenario. Familiarity with dev ops practices and technologies for the delivery of continuous improvements to a CRM platform. eg pipelines, code branching, cloud storage, and release management. Able to advise and identify training and skill needs for successful adoption of Dynamics 365 functionality. Experience serving as an application/solutions architect, pre-sales architect or functional lead. Please apply for further information