Global Technology Solutions Ltd
Aldermaston, Berkshire
Job Title: SC/DV cleared ON-PREM AD/Azure support specialist Location: Aldermaston, Reading. Potential hybrid agreements Rate: £600-610 per day Working hours: standard office hours Inside IR35 - Umbrella contractors only *This role is not suitable for consultants or architects* Holding SC or DV clearance We are looking for customer-focused and enthusiastic Azure and Active Directory Specialist to join the company. You should have a genuine interest in solving IT issues and empathetic to customer needs and requirements. Day to day tasks include expert management and troubleshooting of Azure, Dev environments and Active Directory services and issues within a complex locked down System structure. You should possess good written and verbal communication skills, be willing to collaborate with the wider IT support teams and help us develop a strong partnership with our customers' IT Leadership. The successful candidate will be responsible in supporting a strategic change to the service model and implementing design documents and processes along with new statements of work. This will require working closely with the Operations Manager and Account Project Lead to define and implement a more agile and collaborative structure which is capable of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies. ESSENTIALS SKILLS/QUALIFICATIONS: * 5 years plus Azure Active Directory experience (Essential) * Working Knowledge and implementation experience of Azure Dev Ops and Dev Test Labs * Azure Virtual Desktop knowledge and implementation experience (Nerdio) * Azure Cloud Infrastructure Knowledge * Infrastructure as a Code (knowledge and implementation experience) (IaC) * CI/CD pipelines knowledge and understanding * ARM templates/Bicep (knowledge and implementation experience) * Microsoft Tiered Model Knowledge and how this impacts different tiered environments * Azure Role & Functional based Security Delegation and Layers and Role Based Access Control * Azure Networking Experience * Azure Firewalls Experience * Azure Security including Conditional Access Policies and Multi Factor Authentication and Privileged Identity Management * Azure Virtual Machine Management * Azure Storage Experience * Azure Monitoring and log analytics * Azure Enterprise and ADFS Application Provisioning * Active Directory Connect/sync and Active Directory Federation Services * Azure PowerShell Scripting * Microsoft Windows Server 2016, 2019 and 2022 experience * Comfortable working with a Hybrid Joined Active Directory environment * Group Policy Management and Conditional Access Policy Management Experience * DNS, DHCP Experience * Working knowledge and understand of PKI Services * Scripting experience using BAT, PowerShell, C# and VB Scripts * Awareness of Change and Release Management * Strong communication skills both written and verbal * Self-motivated with a positive attitude and comfortable working with ambiguity * Good knowledge of MS Endpoint Management * Good knowledge of Office 365 and Exchange Online DESIRABLE SKILLS/QUALIFICATIONS: * Infrastructure Support experience/background inc patching, backups and restores, Windows/Linux * AD Sync and AD Connect Experience beneficial * Azure Containers * Azure Kubernetes * Azure Endpoint Management/Intune * Good knowledge across SCCM; WSUS; SCOM 2019; AGPM; Lumensions. * ITIL Foundation certified with a broad experience across Service Management disciplines and Agile delivery Benefits: * Development through Training/Certification * Put through DV clearance (including tax allowance) * potential hybrid working (home and onsite) * Joining a strong team with a wealth of knowledge and experience If you have the skill required, apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
26/04/2024
Project-based
Job Title: SC/DV cleared ON-PREM AD/Azure support specialist Location: Aldermaston, Reading. Potential hybrid agreements Rate: £600-610 per day Working hours: standard office hours Inside IR35 - Umbrella contractors only *This role is not suitable for consultants or architects* Holding SC or DV clearance We are looking for customer-focused and enthusiastic Azure and Active Directory Specialist to join the company. You should have a genuine interest in solving IT issues and empathetic to customer needs and requirements. Day to day tasks include expert management and troubleshooting of Azure, Dev environments and Active Directory services and issues within a complex locked down System structure. You should possess good written and verbal communication skills, be willing to collaborate with the wider IT support teams and help us develop a strong partnership with our customers' IT Leadership. The successful candidate will be responsible in supporting a strategic change to the service model and implementing design documents and processes along with new statements of work. This will require working closely with the Operations Manager and Account Project Lead to define and implement a more agile and collaborative structure which is capable of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies. ESSENTIALS SKILLS/QUALIFICATIONS: * 5 years plus Azure Active Directory experience (Essential) * Working Knowledge and implementation experience of Azure Dev Ops and Dev Test Labs * Azure Virtual Desktop knowledge and implementation experience (Nerdio) * Azure Cloud Infrastructure Knowledge * Infrastructure as a Code (knowledge and implementation experience) (IaC) * CI/CD pipelines knowledge and understanding * ARM templates/Bicep (knowledge and implementation experience) * Microsoft Tiered Model Knowledge and how this impacts different tiered environments * Azure Role & Functional based Security Delegation and Layers and Role Based Access Control * Azure Networking Experience * Azure Firewalls Experience * Azure Security including Conditional Access Policies and Multi Factor Authentication and Privileged Identity Management * Azure Virtual Machine Management * Azure Storage Experience * Azure Monitoring and log analytics * Azure Enterprise and ADFS Application Provisioning * Active Directory Connect/sync and Active Directory Federation Services * Azure PowerShell Scripting * Microsoft Windows Server 2016, 2019 and 2022 experience * Comfortable working with a Hybrid Joined Active Directory environment * Group Policy Management and Conditional Access Policy Management Experience * DNS, DHCP Experience * Working knowledge and understand of PKI Services * Scripting experience using BAT, PowerShell, C# and VB Scripts * Awareness of Change and Release Management * Strong communication skills both written and verbal * Self-motivated with a positive attitude and comfortable working with ambiguity * Good knowledge of MS Endpoint Management * Good knowledge of Office 365 and Exchange Online DESIRABLE SKILLS/QUALIFICATIONS: * Infrastructure Support experience/background inc patching, backups and restores, Windows/Linux * AD Sync and AD Connect Experience beneficial * Azure Containers * Azure Kubernetes * Azure Endpoint Management/Intune * Good knowledge across SCCM; WSUS; SCOM 2019; AGPM; Lumensions. * ITIL Foundation certified with a broad experience across Service Management disciplines and Agile delivery Benefits: * Development through Training/Certification * Put through DV clearance (including tax allowance) * potential hybrid working (home and onsite) * Joining a strong team with a wealth of knowledge and experience If you have the skill required, apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
We are recruiting for SC Cleared PAM Consultant/Implementation Engineers to work for our client on contract, and the roles will be HYBRID with an onsite location in London. We are aware that the skills below may well not sit with just one candidate so will accept applications which cover a wide range of the skillsets. Position Title: Privileged Access Management - PAM (CyberArk) Consultant/Implementation Engineer Clearances: CyberArk CDE, Sentry, Defender(minimum) Role Summary: The role will be responsible, as part of the CC CyberArk delivery team deploying the CyberArk core PAS solution into a public sector client. Role will involve Cyber core PAS installation, config, testing and account onboarding across Windows and RHEL target applications and Servers, providing technical expertise related to the CyberArk core PAS suite of products within on premise, AWS and Azure environments. The CyberArk software and infrastructure being deployed consists of the following components: Enterprise Password Vault (EPV) Password Vault Web Access (PVWA) Central Policy Manager (CPM) Privileged Session Manager (PSM) HTML5 Gateway (H5G) Privileged Threat Analytics With experience of the above solutions across a minimum of 2 completed deployments. Essential Responsibilities and Requirements: Proven "Hands on" experience and technical abilities associated with BAU support activities for CyberArk's Privileged Identity and Privileged Session Management Suites (EPV, CPM, PVWA, PSM, HTML5GW, and DR) Proven experience in extending existing CyberArk technologies/practices (EPV) and providing recommendations to optimise or enhance BAU services offerings. Good knowledge and expertise in PAM processes, procedures and onboarding of accounts into a PAM (ideally CyberArk) solution Required Experience & Qualifications: Familiarity with major operating systems such as Microsoft Windows, UNIX, Linux and applications/Middleware technologies/platforms Familiarity with Active Directory structures and Identity Management policies and processes Familiarity with PAM aspects for major RDBMS such as Microsoft SQL, Oracle, etc. Experience facilitating business process design as it relates to managing identities and access privileges Experience in the Industry acting as a BAU Support Engineer for a PAM (CyberArk) solution
26/04/2024
Project-based
We are recruiting for SC Cleared PAM Consultant/Implementation Engineers to work for our client on contract, and the roles will be HYBRID with an onsite location in London. We are aware that the skills below may well not sit with just one candidate so will accept applications which cover a wide range of the skillsets. Position Title: Privileged Access Management - PAM (CyberArk) Consultant/Implementation Engineer Clearances: CyberArk CDE, Sentry, Defender(minimum) Role Summary: The role will be responsible, as part of the CC CyberArk delivery team deploying the CyberArk core PAS solution into a public sector client. Role will involve Cyber core PAS installation, config, testing and account onboarding across Windows and RHEL target applications and Servers, providing technical expertise related to the CyberArk core PAS suite of products within on premise, AWS and Azure environments. The CyberArk software and infrastructure being deployed consists of the following components: Enterprise Password Vault (EPV) Password Vault Web Access (PVWA) Central Policy Manager (CPM) Privileged Session Manager (PSM) HTML5 Gateway (H5G) Privileged Threat Analytics With experience of the above solutions across a minimum of 2 completed deployments. Essential Responsibilities and Requirements: Proven "Hands on" experience and technical abilities associated with BAU support activities for CyberArk's Privileged Identity and Privileged Session Management Suites (EPV, CPM, PVWA, PSM, HTML5GW, and DR) Proven experience in extending existing CyberArk technologies/practices (EPV) and providing recommendations to optimise or enhance BAU services offerings. Good knowledge and expertise in PAM processes, procedures and onboarding of accounts into a PAM (ideally CyberArk) solution Required Experience & Qualifications: Familiarity with major operating systems such as Microsoft Windows, UNIX, Linux and applications/Middleware technologies/platforms Familiarity with Active Directory structures and Identity Management policies and processes Familiarity with PAM aspects for major RDBMS such as Microsoft SQL, Oracle, etc. Experience facilitating business process design as it relates to managing identities and access privileges Experience in the Industry acting as a BAU Support Engineer for a PAM (CyberArk) solution
HM Land Registry ("HMLR") and Inspire People are partnering together to bring you an exciting opportunity for a Lead Infrastructure Engineer to shape, provide oversight and manage the implementation and maintenance of Microsoft Power Platform solutions within a brand-new PowerApps team in IT Operations at HMLR. Starting salary of £54,388 to £61,850 dependent upon interview assessment plus excellent Civil Service benefits and 28% pension contribution. Flexible, hybrid working from Plymouth. HMLR's ambition is to become the world's leading land registry for speed, simplicity and an open approach to data. Their existing software systems and services form part of the critical national infrastructure, safeguarding land and property ownership valued at £7 trillion enabling over £1 trillion worth of personal and commercial lending to be secured against property across England and Wales. The Power Platform team sits within the IT Operations Practice, a new team to the organisation and will form part of a wider group of infrastructure engineering teams which design, deliver and support corporate services, for 6500 internal users with some exciting deliverables already rolled out for testing such as a new Desk Booking application. This role is to provide leadership to the team and engage with other Lead Infrastructure Engineers, Technical Leads, Delivery Leads, New Service Managers and Architects to deliver solutions to agreed designs. You will lead and manage the implementation, and maintenance of Infrastructure and Microsoft Power Platform solutions, provide guidance, mentorship, and oversight to the Power platform team, ensuring the reliability, scalability, development, and security of our Power Platform environment. The role holder will champion and lead on taking forward technical consolidation and/or improvement activities providing guidance and leadership to technicians throughout the IT Operations Practice and wider. Responsibilities include: Lead on the design, development and maintenance of Microsoft Power Apps solutions running on the Power Platform, using Power Fx low code programming. Use Power Apps, Power Automate, Power BI, and Microsoft Co-pilot Studio and other Power Platform related technologies to create low code solutions if and where necessary. Lead on engagement with stakeholders to understand business needs required for the development of Power Apps. Support end-users adoption of Power Platform technologies. Leading on the creation of Continuous Integration and Continuous Delivery pipelines for Power Platform and Azure Services Take a leading role in the technical development of staff within the practice helping understand technical skills and capability required now and in the future Task manage technical staff resource as required, setting them clear objectives and tracking them to completion whilst providing appropriate feedback to line managers. There will be line management responsibility, previous experience is desirable Essential skills: Strong knowledge of Power Platform components (Power Apps/Power Automate/Power BI/Microsoft Co-pilot Studio) Some Scripting or programming knowledge (eg C#, ASP.NET, Ruby, Java, Python, Power Fx, JavaScript) Experience of implementing and managing Power Platform components and infrastructure solutions and administration tasks within the Power Platform environment. Experience of optimising power apps to increase performance Evidence of planning and managing significant technical change. Effective communication skills, including the ability to interact and build working relationships with stakeholders. Location Expectation is to be working from the Plymouth office 60% of your time across the month (typically 3 days/week). Benefits Alongside your salary of circa £62,000 HM Land Registry contributes £9,881 towards you being a member of the Civil Service Defined Benefit Pension scheme and the following benefits: Annual leave of 28.5 days' paid holiday during each holiday year plus 8 days public holidays Personalised training and development plans including expensed accreditations with training days set aside Flexi-time scheme (You decide what working hours work best for you) Attractive pension options inc. 28% Civil Service Pension contribution Social and sports club Access to our employee assistance programme for counselling and support on a wide range of issues Interest-free loan for season tickets Cycle to work scheme (salary sacrifice). HMLR have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development and flexible ways of working. Further information This role requires SC clearance, a condition of which is to have been present in the UK for 5 out of the past 5 years. This posy may include participation in an on-call rota, subject to additional pay.
26/04/2024
Full time
HM Land Registry ("HMLR") and Inspire People are partnering together to bring you an exciting opportunity for a Lead Infrastructure Engineer to shape, provide oversight and manage the implementation and maintenance of Microsoft Power Platform solutions within a brand-new PowerApps team in IT Operations at HMLR. Starting salary of £54,388 to £61,850 dependent upon interview assessment plus excellent Civil Service benefits and 28% pension contribution. Flexible, hybrid working from Plymouth. HMLR's ambition is to become the world's leading land registry for speed, simplicity and an open approach to data. Their existing software systems and services form part of the critical national infrastructure, safeguarding land and property ownership valued at £7 trillion enabling over £1 trillion worth of personal and commercial lending to be secured against property across England and Wales. The Power Platform team sits within the IT Operations Practice, a new team to the organisation and will form part of a wider group of infrastructure engineering teams which design, deliver and support corporate services, for 6500 internal users with some exciting deliverables already rolled out for testing such as a new Desk Booking application. This role is to provide leadership to the team and engage with other Lead Infrastructure Engineers, Technical Leads, Delivery Leads, New Service Managers and Architects to deliver solutions to agreed designs. You will lead and manage the implementation, and maintenance of Infrastructure and Microsoft Power Platform solutions, provide guidance, mentorship, and oversight to the Power platform team, ensuring the reliability, scalability, development, and security of our Power Platform environment. The role holder will champion and lead on taking forward technical consolidation and/or improvement activities providing guidance and leadership to technicians throughout the IT Operations Practice and wider. Responsibilities include: Lead on the design, development and maintenance of Microsoft Power Apps solutions running on the Power Platform, using Power Fx low code programming. Use Power Apps, Power Automate, Power BI, and Microsoft Co-pilot Studio and other Power Platform related technologies to create low code solutions if and where necessary. Lead on engagement with stakeholders to understand business needs required for the development of Power Apps. Support end-users adoption of Power Platform technologies. Leading on the creation of Continuous Integration and Continuous Delivery pipelines for Power Platform and Azure Services Take a leading role in the technical development of staff within the practice helping understand technical skills and capability required now and in the future Task manage technical staff resource as required, setting them clear objectives and tracking them to completion whilst providing appropriate feedback to line managers. There will be line management responsibility, previous experience is desirable Essential skills: Strong knowledge of Power Platform components (Power Apps/Power Automate/Power BI/Microsoft Co-pilot Studio) Some Scripting or programming knowledge (eg C#, ASP.NET, Ruby, Java, Python, Power Fx, JavaScript) Experience of implementing and managing Power Platform components and infrastructure solutions and administration tasks within the Power Platform environment. Experience of optimising power apps to increase performance Evidence of planning and managing significant technical change. Effective communication skills, including the ability to interact and build working relationships with stakeholders. Location Expectation is to be working from the Plymouth office 60% of your time across the month (typically 3 days/week). Benefits Alongside your salary of circa £62,000 HM Land Registry contributes £9,881 towards you being a member of the Civil Service Defined Benefit Pension scheme and the following benefits: Annual leave of 28.5 days' paid holiday during each holiday year plus 8 days public holidays Personalised training and development plans including expensed accreditations with training days set aside Flexi-time scheme (You decide what working hours work best for you) Attractive pension options inc. 28% Civil Service Pension contribution Social and sports club Access to our employee assistance programme for counselling and support on a wide range of issues Interest-free loan for season tickets Cycle to work scheme (salary sacrifice). HMLR have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development and flexible ways of working. Further information This role requires SC clearance, a condition of which is to have been present in the UK for 5 out of the past 5 years. This posy may include participation in an on-call rota, subject to additional pay.
Information Architect (Drupal Website) Our public sector client are looking for an Information Architect to join them on an initial 3 month contract. This role is to support the acceleration and delivery of the Clients Digital and Data Strategy by producing a number of strategic outputs that will support the transformation of the website over the next 2 years. The role will report to the Digital Customer Programme Manager and work closely with the Digital Content Team Manager, Drupal (CMS Product Owner), and Lead Digital Architect over several months to support the programme. To fulfil the role the person should have: Excellent experience in information architecture and producing the required outputs of the role in a local authority context Excellent knowledge of an industry standard Content Management platform, ideally Drupal. Familiarity with web accessibility standards and guidelines (WCAG 2.2) and SEO best practices. Strong analytical skills and attention to detail. Excellent communication and collaboration abilities. Requirements This role is to support the acceleration and delivery of the Clients Digital and Data Strategy by producing the following strategic outputs: - A new Content Taxonomy and Navigation that aligns to Local Authority and GDS standards. The existing site has at least three different taxonomy/navigation menus and site maps that have developed over a number of years that do not cohere. The Website teams have a high-level design that they are working to that is not written down. The task is to co-create the new Content Taxonomy and Navigation and produce a design to map existing content to. - Information Design and User Experience If required, create standard wireframes to visualise content placement and layout and publish on website or Intranet to support greater knowledge sharing of website content services. Work with the content team to ensure consistency in typography, labels and visual elements. - Content Models and Types Create a small library of defined content models (templates) for various content types across the site including existing ones. (eg news articles, service pages short, service pages long, directorate policy information) Support the digital content team and IT&D service in specifying required fields, metadata and relationships between content across the site including Directorate information versus Hubs designed for specific personas. - Metadata Scheme and Tagging Review and support the design of metadata fields (tags. Keywords) for improved searchability and assist the teams to implement consistent tagging practices . - Collaboration & Communication Work closely and collaborate effectively with digital and content to teams to align content strategy with technical implementation. Communicate effectively with team members and stakeholders. The ability to articulate concepts and designs effectively is key to this role. To apply for this position please submit your CV. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
26/04/2024
Project-based
Information Architect (Drupal Website) Our public sector client are looking for an Information Architect to join them on an initial 3 month contract. This role is to support the acceleration and delivery of the Clients Digital and Data Strategy by producing a number of strategic outputs that will support the transformation of the website over the next 2 years. The role will report to the Digital Customer Programme Manager and work closely with the Digital Content Team Manager, Drupal (CMS Product Owner), and Lead Digital Architect over several months to support the programme. To fulfil the role the person should have: Excellent experience in information architecture and producing the required outputs of the role in a local authority context Excellent knowledge of an industry standard Content Management platform, ideally Drupal. Familiarity with web accessibility standards and guidelines (WCAG 2.2) and SEO best practices. Strong analytical skills and attention to detail. Excellent communication and collaboration abilities. Requirements This role is to support the acceleration and delivery of the Clients Digital and Data Strategy by producing the following strategic outputs: - A new Content Taxonomy and Navigation that aligns to Local Authority and GDS standards. The existing site has at least three different taxonomy/navigation menus and site maps that have developed over a number of years that do not cohere. The Website teams have a high-level design that they are working to that is not written down. The task is to co-create the new Content Taxonomy and Navigation and produce a design to map existing content to. - Information Design and User Experience If required, create standard wireframes to visualise content placement and layout and publish on website or Intranet to support greater knowledge sharing of website content services. Work with the content team to ensure consistency in typography, labels and visual elements. - Content Models and Types Create a small library of defined content models (templates) for various content types across the site including existing ones. (eg news articles, service pages short, service pages long, directorate policy information) Support the digital content team and IT&D service in specifying required fields, metadata and relationships between content across the site including Directorate information versus Hubs designed for specific personas. - Metadata Scheme and Tagging Review and support the design of metadata fields (tags. Keywords) for improved searchability and assist the teams to implement consistent tagging practices . - Collaboration & Communication Work closely and collaborate effectively with digital and content to teams to align content strategy with technical implementation. Communicate effectively with team members and stakeholders. The ability to articulate concepts and designs effectively is key to this role. To apply for this position please submit your CV. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
A Design and Transition Manager is being sought at the start of a journey as our customer continue to transition to a Group IT function. This is a newly created position to be moulded by successful applicant. The successful candidate will be responsible for overseeing technology transitions and managing design projects. Client Details Our client is a well-established industrial and manufacturing company based in Gloucestershire. They are a large, international organisation with a workforce of over 7,500 employees globally. The company is known for its commitment to innovation and its state-of-the-art technology solutions. Description Accountable for establishing, documenting, and publicising the Service Design & Transition processes and strategy, which will include the Service Design Package & Service Level packages. Ensure the proposed solutions fit within the IT Operating model and IT Strategy. Guarantee all acceptance criteria and Go Live requirements have been met ensuring a seamless delivery into live operations. Provide Service Designs in the form of high to low-level Service Designs documenting and discussing with the relevant Service Owners or delegates what is required to deliver, operate, and manage the services to be consumed by the customer. Design and document how services and solutions will be monitored, maintained, and reported against, including what Service Levels the service will deliver (including contractual obligations, service level agreements, 3rd party service measurements and engagement approaches and any further metrics and KPIs). Assist in the development of existing ITIL processes (Incident, Request, Problem, Change, Capacity, Risk, etc) to ensure consistent application and delivery across all services and support teams. Manage the Service Design of a portfolio of projects - being responsible for the relevant documentation throughout the Project and Service Lifecycles. Manage the transition of new or changes to services into live, ensuring that they meet the standards and criteria for implementation into the production environment, including communicating to relevant stakeholders/customers on these changes. Collaborate with Project Managers, Finance, Procurement, Service Owners and technical individuals to ensure services, and non-functional requirements are documented, commercialised, and invoiced. Engage with a wide variety of stakeholders across a globally federated business across all levels, setting expectations and confirming requirements on the appropriate Design and Transition plans. Profile The successful Design and Transition Manager should have: Degree or relevant equivalent experience. ITILv4 Foundation required ITIL Service Design best practises Excellent interpersonal skills and a friendly and helpful attitude Ability to organise yourself and initiate work actions proactively. Ability to support others in driving actions to a completion. The confidence to challenge constructively and support others in doing the same. Outstanding communication skills, both written and verbal. Creative problem solver with the ability to deliver pragmatic solutions. Able to and encourage collaboration across teams and able to manage complex stakeholders. Demonstrable evidence of working effectively as part of a team. A strong sense of financial and commercial awareness. Understanding of Project Management methodologies Proven track record in Incident, Problem, Change, Release desired. The ability to communicate effectively with all levels of the business, up to director level. Job Offer On offer for the Design and Transition Manager is: A competitive salary in the range of £50,000 - £55,000 per annum. Hybrid working is welcomed, will be requirement to travel to Gloucestershire. An excellent benefits package including: Private Medical, Dental insurance, up to 10% company contribution toward pension, 27 days annual leave + much more The opportunity to work in an innovative, international company. A supportive work culture with a focus on employee development. We encourage all suitable candidates to apply for this exciting opportunity. This is a fantastic chance to join a leading company in the industrial and manufacturing industry and to further develop your career in technology management.
26/04/2024
Full time
A Design and Transition Manager is being sought at the start of a journey as our customer continue to transition to a Group IT function. This is a newly created position to be moulded by successful applicant. The successful candidate will be responsible for overseeing technology transitions and managing design projects. Client Details Our client is a well-established industrial and manufacturing company based in Gloucestershire. They are a large, international organisation with a workforce of over 7,500 employees globally. The company is known for its commitment to innovation and its state-of-the-art technology solutions. Description Accountable for establishing, documenting, and publicising the Service Design & Transition processes and strategy, which will include the Service Design Package & Service Level packages. Ensure the proposed solutions fit within the IT Operating model and IT Strategy. Guarantee all acceptance criteria and Go Live requirements have been met ensuring a seamless delivery into live operations. Provide Service Designs in the form of high to low-level Service Designs documenting and discussing with the relevant Service Owners or delegates what is required to deliver, operate, and manage the services to be consumed by the customer. Design and document how services and solutions will be monitored, maintained, and reported against, including what Service Levels the service will deliver (including contractual obligations, service level agreements, 3rd party service measurements and engagement approaches and any further metrics and KPIs). Assist in the development of existing ITIL processes (Incident, Request, Problem, Change, Capacity, Risk, etc) to ensure consistent application and delivery across all services and support teams. Manage the Service Design of a portfolio of projects - being responsible for the relevant documentation throughout the Project and Service Lifecycles. Manage the transition of new or changes to services into live, ensuring that they meet the standards and criteria for implementation into the production environment, including communicating to relevant stakeholders/customers on these changes. Collaborate with Project Managers, Finance, Procurement, Service Owners and technical individuals to ensure services, and non-functional requirements are documented, commercialised, and invoiced. Engage with a wide variety of stakeholders across a globally federated business across all levels, setting expectations and confirming requirements on the appropriate Design and Transition plans. Profile The successful Design and Transition Manager should have: Degree or relevant equivalent experience. ITILv4 Foundation required ITIL Service Design best practises Excellent interpersonal skills and a friendly and helpful attitude Ability to organise yourself and initiate work actions proactively. Ability to support others in driving actions to a completion. The confidence to challenge constructively and support others in doing the same. Outstanding communication skills, both written and verbal. Creative problem solver with the ability to deliver pragmatic solutions. Able to and encourage collaboration across teams and able to manage complex stakeholders. Demonstrable evidence of working effectively as part of a team. A strong sense of financial and commercial awareness. Understanding of Project Management methodologies Proven track record in Incident, Problem, Change, Release desired. The ability to communicate effectively with all levels of the business, up to director level. Job Offer On offer for the Design and Transition Manager is: A competitive salary in the range of £50,000 - £55,000 per annum. Hybrid working is welcomed, will be requirement to travel to Gloucestershire. An excellent benefits package including: Private Medical, Dental insurance, up to 10% company contribution toward pension, 27 days annual leave + much more The opportunity to work in an innovative, international company. A supportive work culture with a focus on employee development. We encourage all suitable candidates to apply for this exciting opportunity. This is a fantastic chance to join a leading company in the industrial and manufacturing industry and to further develop your career in technology management.
Open Text Application Manager - EIM/ECM - Opentext Archive/Content Server New full-time, freelance position for an OpenText Application Manager to join our leading Financial Services client on a long-term contract. You will be overseeing the implementation, administration, and optimization of OpenText Enterprise Information Management (EIM) solutions. You'll manage the life cycle of OpenText applications, ensuring they meet business objectives and enhance document and information management efficiency. Responsibilities include leading solution implementation by collaborating with stakeholders to understand and address business needs effectively. You'll also handle day-to-day administration, troubleshoot issues, and enforce security measures for OpenText applications. Coordinating integration with other systems and providing user training and support are key aspects of the role. Additionally, you'll focus on continuous performance optimization, maintaining comprehensive documentation, ensuring compliance with regulations, and managing vendor relationships. Project management skills are essential for leading OpenText-related projects and collaborating with cross-functional teams. To be successful in this role you should have proven experience with OpenText applications, strong EIM understanding, excellent project management skills, and proficiency in communication and collaboration. Experience in ECM, customer support, problem-solving, and project management certification like OpenText Certified Specialist is preferred. This role includes one day on-site per week, and it's a 5-year project with an initial 6-month contract. Interview slots have been confirmed for Monday and Tuesday next week, so please apply now if this sounds like an exciting next step for you.
26/04/2024
Project-based
Open Text Application Manager - EIM/ECM - Opentext Archive/Content Server New full-time, freelance position for an OpenText Application Manager to join our leading Financial Services client on a long-term contract. You will be overseeing the implementation, administration, and optimization of OpenText Enterprise Information Management (EIM) solutions. You'll manage the life cycle of OpenText applications, ensuring they meet business objectives and enhance document and information management efficiency. Responsibilities include leading solution implementation by collaborating with stakeholders to understand and address business needs effectively. You'll also handle day-to-day administration, troubleshoot issues, and enforce security measures for OpenText applications. Coordinating integration with other systems and providing user training and support are key aspects of the role. Additionally, you'll focus on continuous performance optimization, maintaining comprehensive documentation, ensuring compliance with regulations, and managing vendor relationships. Project management skills are essential for leading OpenText-related projects and collaborating with cross-functional teams. To be successful in this role you should have proven experience with OpenText applications, strong EIM understanding, excellent project management skills, and proficiency in communication and collaboration. Experience in ECM, customer support, problem-solving, and project management certification like OpenText Certified Specialist is preferred. This role includes one day on-site per week, and it's a 5-year project with an initial 6-month contract. Interview slots have been confirmed for Monday and Tuesday next week, so please apply now if this sounds like an exciting next step for you.
Project Manager vacancy requiring profound PLM knowledge for our Zurich based client in the technology sector . Your tasks: Leading the PLM system implementation and participating in end-to-end Digital transformation Defining strategies for Data migration, Design data management, BOM management, Change Management, MES, ERP and downstream system integration Developing architectural blueprints for PLM, CAD, PLM-ERP interfaces and downstream systems Enhancing the applications landscape for Multi-PLM, MES, M-CAD, E-CAD, FEM systems and future R&D tools Assessing the business problems, their financial impacts, proposing solutions and driving change for key results Training the Power User organization along with creating, reviewing and validating the training materials Your experience/knowledge: 7+ years of experience as a Project Manager using PLM and CAx technologies Operational expertise in CAx and custom engineering tools like Siemens Teamcenter, NX, CATIA, SAP, IFS, Windchill and 3D experience Excellent knowledge of Teamcenter modules like BMIDE, Structure Manager, Workflow Designer, Change Management, BOM Configuration methods, Active Workspace, ERP interfaces, OpsCenter and MES Language skills: English and German - fluent in written and spoken Your soft skills: Strong stakeholder management skills Hands-on working mentality Location: Zurich, Switzerland Sector: Technology Start: 05 /2024 Duration: 6 MM+ Ref .Nr.: BH19915 Take the next step and send us your CV and contact phone number on which we can reach you during working hours. Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland. Ukrainian refugees are welcome, we will support you all the way. By applying, you agree to the storage and processing of your data for the application process. We strictly comply with the applicable data protection laws.
26/04/2024
Project-based
Project Manager vacancy requiring profound PLM knowledge for our Zurich based client in the technology sector . Your tasks: Leading the PLM system implementation and participating in end-to-end Digital transformation Defining strategies for Data migration, Design data management, BOM management, Change Management, MES, ERP and downstream system integration Developing architectural blueprints for PLM, CAD, PLM-ERP interfaces and downstream systems Enhancing the applications landscape for Multi-PLM, MES, M-CAD, E-CAD, FEM systems and future R&D tools Assessing the business problems, their financial impacts, proposing solutions and driving change for key results Training the Power User organization along with creating, reviewing and validating the training materials Your experience/knowledge: 7+ years of experience as a Project Manager using PLM and CAx technologies Operational expertise in CAx and custom engineering tools like Siemens Teamcenter, NX, CATIA, SAP, IFS, Windchill and 3D experience Excellent knowledge of Teamcenter modules like BMIDE, Structure Manager, Workflow Designer, Change Management, BOM Configuration methods, Active Workspace, ERP interfaces, OpsCenter and MES Language skills: English and German - fluent in written and spoken Your soft skills: Strong stakeholder management skills Hands-on working mentality Location: Zurich, Switzerland Sector: Technology Start: 05 /2024 Duration: 6 MM+ Ref .Nr.: BH19915 Take the next step and send us your CV and contact phone number on which we can reach you during working hours. Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland. Ukrainian refugees are welcome, we will support you all the way. By applying, you agree to the storage and processing of your data for the application process. We strictly comply with the applicable data protection laws.
Internal Communications & Engagement Manager - Digital York - hybrid working 12 month FTC I'm partnered with a leading infrastructure company in their journey to recruit an experienced Communications & Engagement Manager for 12 months. The successful candidate will have a pivotal role in managing communication plans and related tasks regarding their ground breaking digital roadmap. Reporting to the Programme Director, you will be responsible for developing and executing comprehensive communication plans and materials tailored to engage various stakeholders and ensure alignment with the programme's objectives. This role will require a strategic mindset, exceptional communication skills, and the ability to thrive in a fast-paced environment. This role is pivotal in highlighting the programme of work the current digital team are engaging in, and esuring the wider business is on board U& engaged. Qualifications and Experience Degree in Communications, Public Relations, Marketing, or a related field. Ability to put tiogether a solid comms plan for internal relations Experience working on an IT transformation such as an ERP implementation would be advantageous Strong understanding of change management principles and experience in supporting large-scale transformation initiatives Excellent written and verbal communication skills, with the ability to craft clear, concise, and persuasive messages for diverse audiences. Demonstrated experience in stakeholder engagement, relationship building, and conflict resolution. Proficiency in leveraging various communication channels, including digital platforms, social media, and traditional media outlets. Strategic thinker with the ability to translate complex technical concepts into easily understandable language. The role is hybrid and will require you in the office 2/3 days a week and can offer excellent benefits around hugely discounted travel opportunities, generous pension schemes and excellent work life balance. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
26/04/2024
Internal Communications & Engagement Manager - Digital York - hybrid working 12 month FTC I'm partnered with a leading infrastructure company in their journey to recruit an experienced Communications & Engagement Manager for 12 months. The successful candidate will have a pivotal role in managing communication plans and related tasks regarding their ground breaking digital roadmap. Reporting to the Programme Director, you will be responsible for developing and executing comprehensive communication plans and materials tailored to engage various stakeholders and ensure alignment with the programme's objectives. This role will require a strategic mindset, exceptional communication skills, and the ability to thrive in a fast-paced environment. This role is pivotal in highlighting the programme of work the current digital team are engaging in, and esuring the wider business is on board U& engaged. Qualifications and Experience Degree in Communications, Public Relations, Marketing, or a related field. Ability to put tiogether a solid comms plan for internal relations Experience working on an IT transformation such as an ERP implementation would be advantageous Strong understanding of change management principles and experience in supporting large-scale transformation initiatives Excellent written and verbal communication skills, with the ability to craft clear, concise, and persuasive messages for diverse audiences. Demonstrated experience in stakeholder engagement, relationship building, and conflict resolution. Proficiency in leveraging various communication channels, including digital platforms, social media, and traditional media outlets. Strategic thinker with the ability to translate complex technical concepts into easily understandable language. The role is hybrid and will require you in the office 2/3 days a week and can offer excellent benefits around hugely discounted travel opportunities, generous pension schemes and excellent work life balance. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Internal Communications & Engagement Manager - Digital London - hybrid 12 month FTC I'm partnered with a leading infrastructure company in their journey to recruit an experienced Communications & Engagement Manager for 12 months. The successful candidate will have a pivotal role in managing communication plans and related tasks regarding their ground breaking digital roadmap. Reporting to the Programme Director, you will be responsible for developing and executing comprehensive communication plans and materials tailored to engage various stakeholders and ensure alignment with the programme's objectives. This role will require a strategic mindset, exceptional communication skills, and the ability to thrive in a fast-paced environment. This role is pivotal in highlighting the programme of work the current digital team are engaging in, and esuring the wider business is on board U& engaged. Qualifications and Experience Degree in Communications, Public Relations, Marketing, or a related field. Ability to put tiogether a solid comms plan for internal relations Experience working on an IT transformation such as an ERP implementation would be advantageous Strong understanding of change management principles and experience in supporting large-scale transformation initiatives Excellent written and verbal communication skills, with the ability to craft clear, concise, and persuasive messages for diverse audiences. Demonstrated experience in stakeholder engagement, relationship building, and conflict resolution. Proficiency in leveraging various communication channels, including digital platforms, social media, and traditional media outlets. Strategic thinker with the ability to translate complex technical concepts into easily understandable language. The role is hybrid and will require you in the office 2/3 days a week and can offer excellent benefits around hugely discounted travel opportunities, generous pension schemes and excellent work life balance. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
26/04/2024
Internal Communications & Engagement Manager - Digital London - hybrid 12 month FTC I'm partnered with a leading infrastructure company in their journey to recruit an experienced Communications & Engagement Manager for 12 months. The successful candidate will have a pivotal role in managing communication plans and related tasks regarding their ground breaking digital roadmap. Reporting to the Programme Director, you will be responsible for developing and executing comprehensive communication plans and materials tailored to engage various stakeholders and ensure alignment with the programme's objectives. This role will require a strategic mindset, exceptional communication skills, and the ability to thrive in a fast-paced environment. This role is pivotal in highlighting the programme of work the current digital team are engaging in, and esuring the wider business is on board U& engaged. Qualifications and Experience Degree in Communications, Public Relations, Marketing, or a related field. Ability to put tiogether a solid comms plan for internal relations Experience working on an IT transformation such as an ERP implementation would be advantageous Strong understanding of change management principles and experience in supporting large-scale transformation initiatives Excellent written and verbal communication skills, with the ability to craft clear, concise, and persuasive messages for diverse audiences. Demonstrated experience in stakeholder engagement, relationship building, and conflict resolution. Proficiency in leveraging various communication channels, including digital platforms, social media, and traditional media outlets. Strategic thinker with the ability to translate complex technical concepts into easily understandable language. The role is hybrid and will require you in the office 2/3 days a week and can offer excellent benefits around hugely discounted travel opportunities, generous pension schemes and excellent work life balance. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Senior Software Engineer - (RL7309) Job Title - Senior Software Engineer Reference - RL7309 Salary - Competitive Benefits - Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days' annual leave, Fitness Classes, & Progression Location - Paignton The Client - Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. They offer a collaborative and friendly environment, and benefit from excellent retention. The Role - You will be a member of the Positioning Technology (PT) Software Engineering team focusing on innovative design, development and support of software applications for both current and next generation Positioning, Navigating and Timing Simulation test solutions. The role will report directly to one of the Software Team Managers and will have a close working relationship with peer level Project Management Office (PMO), Product Marketing, Engineering and Services team members. Key Responsibilities: Play a technical role in assigned Software projects as a member of the Software team. Contribute to the software development life cycle from its design to implementation and validation. Work as part of the software and/or multi-disciplined Engineering teams to deliver projects and programs. Play a role in developing and defining new product concepts and ideas for both Product and Services. Connect with other functional areas within the organization to drive technical solutions Education: Bachelor's degree in Software Engineering, Computer Engineering, Computer Science, or a similar discipline preferred Job Requirements: Longstanding, demonstrable experience of working within a structured engineering environment that includes Requirements Analysis/Definition, Design/Implementation, Defect Tracking, and Testing Good knowledge of modern C++. Experience using high level/Scripting languages eg Python, Perl, bash Good understanding of Linux based operating systems architecture and how to optimize applications for performance Experience developing multi-core/multi-threaded applications Can effectively apply client's ISO accredited Product Realisation Process (PRP) Desired: Digital Signal Processing experience Programming for Real Time operating systems Knowledge of GNSS signals Knowledge or experience in Visual Studio® product Good knowledge of Object-Oriented software principles Knowledge of configuration management tools and software version control Knowledge of CI best practice Ability to contribute to and eventually lead multi-disciplinary projects through the Project Realisation Process Personal Attributes: Concise, clear and professional communication Communicates effectively, listens sensitively, adapts communication to audience and fosters effective communication with others. Initiative - steps up and takes action without being asked. Looks for opportunities to make a difference. Resourcefulness - adapts to new/difficult situations and devises ways to overcome obstacles. Decisive, determined and persistent - demonstrating both individual and collective ownership. Leading by example and results oriented - focus is on getting to the desired outcome. Additional demonstrable leadership traits. Consistency of approach. Good organizational skills Creativity - original/innovative thinker, ability to go beyond traditional approaches. To apply for this Senior Software Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
26/04/2024
Full time
Senior Software Engineer - (RL7309) Job Title - Senior Software Engineer Reference - RL7309 Salary - Competitive Benefits - Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days' annual leave, Fitness Classes, & Progression Location - Paignton The Client - Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. They offer a collaborative and friendly environment, and benefit from excellent retention. The Role - You will be a member of the Positioning Technology (PT) Software Engineering team focusing on innovative design, development and support of software applications for both current and next generation Positioning, Navigating and Timing Simulation test solutions. The role will report directly to one of the Software Team Managers and will have a close working relationship with peer level Project Management Office (PMO), Product Marketing, Engineering and Services team members. Key Responsibilities: Play a technical role in assigned Software projects as a member of the Software team. Contribute to the software development life cycle from its design to implementation and validation. Work as part of the software and/or multi-disciplined Engineering teams to deliver projects and programs. Play a role in developing and defining new product concepts and ideas for both Product and Services. Connect with other functional areas within the organization to drive technical solutions Education: Bachelor's degree in Software Engineering, Computer Engineering, Computer Science, or a similar discipline preferred Job Requirements: Longstanding, demonstrable experience of working within a structured engineering environment that includes Requirements Analysis/Definition, Design/Implementation, Defect Tracking, and Testing Good knowledge of modern C++. Experience using high level/Scripting languages eg Python, Perl, bash Good understanding of Linux based operating systems architecture and how to optimize applications for performance Experience developing multi-core/multi-threaded applications Can effectively apply client's ISO accredited Product Realisation Process (PRP) Desired: Digital Signal Processing experience Programming for Real Time operating systems Knowledge of GNSS signals Knowledge or experience in Visual Studio® product Good knowledge of Object-Oriented software principles Knowledge of configuration management tools and software version control Knowledge of CI best practice Ability to contribute to and eventually lead multi-disciplinary projects through the Project Realisation Process Personal Attributes: Concise, clear and professional communication Communicates effectively, listens sensitively, adapts communication to audience and fosters effective communication with others. Initiative - steps up and takes action without being asked. Looks for opportunities to make a difference. Resourcefulness - adapts to new/difficult situations and devises ways to overcome obstacles. Decisive, determined and persistent - demonstrating both individual and collective ownership. Leading by example and results oriented - focus is on getting to the desired outcome. Additional demonstrable leadership traits. Consistency of approach. Good organizational skills Creativity - original/innovative thinker, ability to go beyond traditional approaches. To apply for this Senior Software Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Billing Specialist Full time - Contract - 6 months rolling contract - Hybrid (3 days in the office) Reading, Berks Is this the role for you? Are you looking for a new role within the Reading area? Do you have experience in billing, ideally within the Tech or IT sector? Are you available immediately or at short notice? If so, this could be a great role for you. What you will do: Reporting to the Billing Operations Manager, you will ensure Billing delivery excellence particularly focusing on the implementation of efficient payments via portals with an emphasis on delivering positive customer experience. You support peers, leaders, sales, and other key stakeholders in delivering billing efficacy. You will be one of the main points of back-up for the Billing Manager and typically work on the more complex billing opportunities, and complications within automated and portal payment systems. Manage customer requests related to portals Refine and document end to end process and identify efficiencies for portal registrations. Partner with IT to drive system and process improvements Identify opportunities and improvements to deliver on process automation goals Collaborate with internal stakeholders Partner with Sales and AR to resolve billing and collections issues; Deliver on other priorities as assigned to execute on the Billing mandate. What you will need: Minimum 3+ years of experience in a billing function ideally within a tech or IT company Extensive experience of managing complex and varied relationships with third party portals Good reporting skills which include expertise on Excel Knowledge of invoicing and collections processes and best practices and is viewed as a trusted advisor to the Senior Opentext Sales Organization. Applies expertise to multiple ASP A customer focused, problem solving mindset Ability to work as part of a team to contribute subject matter expertise in support of a successful outcome. Experience in delivering high quality guidance against challenging timelines. Excellent attention to detail and analytical ability. What you will get in return: In return, my client will offer a friendly and supportive working environment based in an amazing office, and the opportunity to work with a team of professionals where you will continue to grow in experience. For the right person, this could become a permanent role. The company work on a hybrid basis with 3 days onsite. They provide parking and also operate a shuttle bus from Reading station should you wish to commute by train. Work with Crone Corkill Let's find you that dream job. We're built on our connections, and we believe that at the heart of good recruitment, is people connecting with people on a more human level. We know finding your dream job isn't always easy, but it's worth it. We recruit in these pillars, across a host of industries. Business Support HR, Marketing IT Finance & Banking We're genuine in our drive to help you find a job that suits your needs, skills, and experience.
25/04/2024
Project-based
Billing Specialist Full time - Contract - 6 months rolling contract - Hybrid (3 days in the office) Reading, Berks Is this the role for you? Are you looking for a new role within the Reading area? Do you have experience in billing, ideally within the Tech or IT sector? Are you available immediately or at short notice? If so, this could be a great role for you. What you will do: Reporting to the Billing Operations Manager, you will ensure Billing delivery excellence particularly focusing on the implementation of efficient payments via portals with an emphasis on delivering positive customer experience. You support peers, leaders, sales, and other key stakeholders in delivering billing efficacy. You will be one of the main points of back-up for the Billing Manager and typically work on the more complex billing opportunities, and complications within automated and portal payment systems. Manage customer requests related to portals Refine and document end to end process and identify efficiencies for portal registrations. Partner with IT to drive system and process improvements Identify opportunities and improvements to deliver on process automation goals Collaborate with internal stakeholders Partner with Sales and AR to resolve billing and collections issues; Deliver on other priorities as assigned to execute on the Billing mandate. What you will need: Minimum 3+ years of experience in a billing function ideally within a tech or IT company Extensive experience of managing complex and varied relationships with third party portals Good reporting skills which include expertise on Excel Knowledge of invoicing and collections processes and best practices and is viewed as a trusted advisor to the Senior Opentext Sales Organization. Applies expertise to multiple ASP A customer focused, problem solving mindset Ability to work as part of a team to contribute subject matter expertise in support of a successful outcome. Experience in delivering high quality guidance against challenging timelines. Excellent attention to detail and analytical ability. What you will get in return: In return, my client will offer a friendly and supportive working environment based in an amazing office, and the opportunity to work with a team of professionals where you will continue to grow in experience. For the right person, this could become a permanent role. The company work on a hybrid basis with 3 days onsite. They provide parking and also operate a shuttle bus from Reading station should you wish to commute by train. Work with Crone Corkill Let's find you that dream job. We're built on our connections, and we believe that at the heart of good recruitment, is people connecting with people on a more human level. We know finding your dream job isn't always easy, but it's worth it. We recruit in these pillars, across a host of industries. Business Support HR, Marketing IT Finance & Banking We're genuine in our drive to help you find a job that suits your needs, skills, and experience.
Service Desk Manager - German Speaker - Permanent - Prague Robson Bale are looking for a German Speaking Service Desk Manager to come on board for a permanent opportunity in Prague. Permanent, Excellent salary Key Responsibilities: Lead and oversee the day-to-day operations of the service desk organization, including the enablement and coaching of service coordinators. Support the development and implementation of strategies to scale the service desk organization in line with the increasing volume of mandates and customer requirements. Collaborate with stakeholders to define service desk structure, processes, and service level agreements (SLAs) tailored to the needs of different customers. Manage and mentor a diverse, partly decentralized team of IT support technicians in multiple countries, fostering a culture of continuous improvement and process orientation. Monitor and manage performance metrics for the service desk organization, identifying areas for improvement and implementing corrective actions as necessary. Coordinate with other IT teams and departments to ensure seamless integration of service desk operations with broader IT service delivery. Stay up-to-date of emerging technologies and industry trends related to IT service desk and in IT service management, incorporating relevant innovations into service desk operations. Actively participate in hiring process of new team members and help evolve the evaluation and testing process for new hires Schedule shift rotations for different service desk services including 24/7 Requirements Proven experience in managing service desk operations, with a focus on structuring organizations for growth and scalability. Experience with leading a large 20+ shared service desk team Demonstrated ability to lead teams in a dynamic and fast-paced environment. Solid understanding of regulatory environments, eg in the pharmaceutical sector, to ensure compliance in IT service delivery. Strong understanding of IT service management principles and frameworks, with ITIL certification preferred. Excellent communication and stakeholder management skills, with fluency in English and German, Czech is a bonus. Experience with service desk tools and technologies for ticket management, service desk telephony and shift planning (eg ServiceDesk Plus, ServiceNow, Inopla). Proven track record of driving process improvements and delivering measurable results in service desk operations. Permanent, Excellent salary Service Desk Manager - German Speaker - Permanent - Prague
25/04/2024
Full time
Service Desk Manager - German Speaker - Permanent - Prague Robson Bale are looking for a German Speaking Service Desk Manager to come on board for a permanent opportunity in Prague. Permanent, Excellent salary Key Responsibilities: Lead and oversee the day-to-day operations of the service desk organization, including the enablement and coaching of service coordinators. Support the development and implementation of strategies to scale the service desk organization in line with the increasing volume of mandates and customer requirements. Collaborate with stakeholders to define service desk structure, processes, and service level agreements (SLAs) tailored to the needs of different customers. Manage and mentor a diverse, partly decentralized team of IT support technicians in multiple countries, fostering a culture of continuous improvement and process orientation. Monitor and manage performance metrics for the service desk organization, identifying areas for improvement and implementing corrective actions as necessary. Coordinate with other IT teams and departments to ensure seamless integration of service desk operations with broader IT service delivery. Stay up-to-date of emerging technologies and industry trends related to IT service desk and in IT service management, incorporating relevant innovations into service desk operations. Actively participate in hiring process of new team members and help evolve the evaluation and testing process for new hires Schedule shift rotations for different service desk services including 24/7 Requirements Proven experience in managing service desk operations, with a focus on structuring organizations for growth and scalability. Experience with leading a large 20+ shared service desk team Demonstrated ability to lead teams in a dynamic and fast-paced environment. Solid understanding of regulatory environments, eg in the pharmaceutical sector, to ensure compliance in IT service delivery. Strong understanding of IT service management principles and frameworks, with ITIL certification preferred. Excellent communication and stakeholder management skills, with fluency in English and German, Czech is a bonus. Experience with service desk tools and technologies for ticket management, service desk telephony and shift planning (eg ServiceDesk Plus, ServiceNow, Inopla). Proven track record of driving process improvements and delivering measurable results in service desk operations. Permanent, Excellent salary Service Desk Manager - German Speaker - Permanent - Prague
Overview Reporting to the Quality Manager, the Quality Engineer - Systems will be responsible for supporting the administration and co-ordination of all quality processes within the team in order to ensure compliance with the relevant standards. Responsibilities Plan and conduct internal audits in alignment with the appropriate standards, document findings and ensure improvement / corrective actions are implemented and effective. Support the Quality Manager with the administration of IR's, in addition to IR report generation and external auditors as required. Conduct supplier audits, document findings and ensure improvement / corrective actions are implemented and effective. Work with the Purchasing team and suppliers in order to support component issue resolution. Support with the administration and maintenance of the Quality Management System (QMS). Gather data and generate reports to support decision making within the team and wider business. Support the Quality Manager to ensure the ongoing compliance with the relevant quality, industry and regulatory standards. Identify the need for and support the implementation of continuous improvement initiatives across the business. Other duties as required. Essential Experience: Problem solving: Knowledge and experience of root cause analysis and corrective action, logical approach to resolution of issues. Data: Proven experience of collating, analysing, and presenting data. Engineering: Prior experience of working in a similar role within an engineering environment. Quality: Working in an ISO9001 or similar environment. IT Skills: Knowledge and experience of using Microsoft packages including Word, Excel, and Outlook. Desirable skills but not essential: Electronics Knowledge: Experience of working in a practical electronics environment. Auditing: Experience in conducting audits against ISO9001, processing audit documentation and improvement reports. Experience in administration and maintenance of the Quality Management System (QMS) Compliance: Acts with integrity and can work in accordance with regulation and compliance. Data Visualisation Software: Familiar with data visualisation software, such as Power BI or similar tools for date gathering and presentation. Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities. Please note: That no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job
25/04/2024
Full time
Overview Reporting to the Quality Manager, the Quality Engineer - Systems will be responsible for supporting the administration and co-ordination of all quality processes within the team in order to ensure compliance with the relevant standards. Responsibilities Plan and conduct internal audits in alignment with the appropriate standards, document findings and ensure improvement / corrective actions are implemented and effective. Support the Quality Manager with the administration of IR's, in addition to IR report generation and external auditors as required. Conduct supplier audits, document findings and ensure improvement / corrective actions are implemented and effective. Work with the Purchasing team and suppliers in order to support component issue resolution. Support with the administration and maintenance of the Quality Management System (QMS). Gather data and generate reports to support decision making within the team and wider business. Support the Quality Manager to ensure the ongoing compliance with the relevant quality, industry and regulatory standards. Identify the need for and support the implementation of continuous improvement initiatives across the business. Other duties as required. Essential Experience: Problem solving: Knowledge and experience of root cause analysis and corrective action, logical approach to resolution of issues. Data: Proven experience of collating, analysing, and presenting data. Engineering: Prior experience of working in a similar role within an engineering environment. Quality: Working in an ISO9001 or similar environment. IT Skills: Knowledge and experience of using Microsoft packages including Word, Excel, and Outlook. Desirable skills but not essential: Electronics Knowledge: Experience of working in a practical electronics environment. Auditing: Experience in conducting audits against ISO9001, processing audit documentation and improvement reports. Experience in administration and maintenance of the Quality Management System (QMS) Compliance: Acts with integrity and can work in accordance with regulation and compliance. Data Visualisation Software: Familiar with data visualisation software, such as Power BI or similar tools for date gathering and presentation. Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities. Please note: That no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Manager of Enterprise Quality Assurance. Candidate will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications: Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Good written and verbal communication skills. Attention to detail where needed. Clearly expresses verbal and written ideas. Understands, interprets and evaluates messages. Collaborates effectively. Conducts him/herself with utmost integrity at all times. Reports unethical conduct as required. Encourages fiscal responsibility and maintains confidentiality. Builds and maintains positive and supportive relationships across all departments and offices. Resolves conflict constructively. Establishes an environment of trust to promote knowledge sharing and group participation. Effectively resolves conflicts. Technologies: Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
24/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Manager of Enterprise Quality Assurance. Candidate will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications: Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Good written and verbal communication skills. Attention to detail where needed. Clearly expresses verbal and written ideas. Understands, interprets and evaluates messages. Collaborates effectively. Conducts him/herself with utmost integrity at all times. Reports unethical conduct as required. Encourages fiscal responsibility and maintains confidentiality. Builds and maintains positive and supportive relationships across all departments and offices. Resolves conflict constructively. Establishes an environment of trust to promote knowledge sharing and group participation. Effectively resolves conflicts. Technologies: Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
NO SPONSORSHIP QUALITY ASSURANCE MANAGER SALARY: $140K - $175K FLEX PLUS Bonus LOCATION: Chicago, IL This is a manager position. You will be a people manager managing vendors, outsourced resources, onshore, offshore, MSAS Back End technology. Applications desktop mobility strategies implementations products cloud global experience reducing defects that impact end users productivity will support QA development metrics agile tools processes Microsoft applications Jira ServiceNow This role will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications & Requirements Bachelors degree 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
24/04/2024
Full time
NO SPONSORSHIP QUALITY ASSURANCE MANAGER SALARY: $140K - $175K FLEX PLUS Bonus LOCATION: Chicago, IL This is a manager position. You will be a people manager managing vendors, outsourced resources, onshore, offshore, MSAS Back End technology. Applications desktop mobility strategies implementations products cloud global experience reducing defects that impact end users productivity will support QA development metrics agile tools processes Microsoft applications Jira ServiceNow This role will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications & Requirements Bachelors degree 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
Start: Monday 6th May - 1 stage interview, quick turnaround Duration: 5 months/20 weeks Rate: Up to €575 Per Day Location: 80% Remote, 20% On-site (expenses paid) Language: Fluent in English, French is beneficial Currently seeking an experienced SAP PP-QM Consultant to lead the extension of our existing SAP template, which is already utilised at other locations. This role will focus on adapting and implementing our standardised processes to increase efficiency and streamline operations at Berre, France site Evaluate and adapt our existing SAP PP-QM template to fit the local requirements of the Berre site. Collaborate with cross-functional teams to ensure a seamless integration of the SAP template. Conduct thorough testing and quality assurance of the SAP solutions to ensure alignment with business needs. Provide training and support to local teams, ensuring they are proficient in the new systems and processes. Manage project time-lines, deliverable, and milestones in coordination with project managers and stakeholders. Travel to the Berre site approximately 20% of the time to oversee implementation and resolve any site-specific challenges. Qualifications: Proven experience as an SAP PP-QM consultant, particularly in the process industry. Strong understanding of SAP production planning and quality management modules. Ability to adapt existing templates to new environments with minimal disruption. Excellent project management skills with the ability to meet deadlines and manage stakeholders. Fluent in English & French speaking is beneficial. Strong communication and interpersonal skills, with a proven track record of leading cross-functional teams. Goods with documentation, testing execution and training end users. Please apply if this is of interest and matches your profile. Johann Nathanielsz
24/04/2024
Project-based
Start: Monday 6th May - 1 stage interview, quick turnaround Duration: 5 months/20 weeks Rate: Up to €575 Per Day Location: 80% Remote, 20% On-site (expenses paid) Language: Fluent in English, French is beneficial Currently seeking an experienced SAP PP-QM Consultant to lead the extension of our existing SAP template, which is already utilised at other locations. This role will focus on adapting and implementing our standardised processes to increase efficiency and streamline operations at Berre, France site Evaluate and adapt our existing SAP PP-QM template to fit the local requirements of the Berre site. Collaborate with cross-functional teams to ensure a seamless integration of the SAP template. Conduct thorough testing and quality assurance of the SAP solutions to ensure alignment with business needs. Provide training and support to local teams, ensuring they are proficient in the new systems and processes. Manage project time-lines, deliverable, and milestones in coordination with project managers and stakeholders. Travel to the Berre site approximately 20% of the time to oversee implementation and resolve any site-specific challenges. Qualifications: Proven experience as an SAP PP-QM consultant, particularly in the process industry. Strong understanding of SAP production planning and quality management modules. Ability to adapt existing templates to new environments with minimal disruption. Excellent project management skills with the ability to meet deadlines and manage stakeholders. Fluent in English & French speaking is beneficial. Strong communication and interpersonal skills, with a proven track record of leading cross-functional teams. Goods with documentation, testing execution and training end users. Please apply if this is of interest and matches your profile. Johann Nathanielsz
API Product Evangelist - Developers Marketplace One of the worlds great telecoms companies is expanding its developer marketplace. This company are a global brand name renowned for product innovation. This is an exciting and rare opportunity to join an empowered team which operates as an agile start-up, whilst equally benefiting from the scale and recognition of a global brand. Theye are looking for a disruptor who is ready to change the way our business operates and who will help shape the set-up of our new Developer Marketplace channel. They are seeking a dynamic API Product Specialist to join our team. The API Product Specialist will work with Business product teams to help design and deliver the successful adoption of API based products and services via Developer Marketplace. This will involve providing consultancy on API technologies to the wider organisation, contributing to product development initiatives, and ensuring alignment with the development of strategic product portfolios and API relevant industry initiatives Responsibilities Collaborate with cross-functional teams, including software developers, designers, and product managers, to drive the development and enhancement of API products, ensuring alignment with technical standards, quality standards, and regulatory requirements. Engage with publishers and consumers of API products, internal and external stakeholders and industry partners to gather feedback, understand requirements, and prioritise product features and enhancements, fostering strong relationships with a goal to drive customer satisfaction. Create comprehensive documentation for APIs, including impact assessments, technical white-papers, and best practices, to facilitate seamless integration and usage by internal and external stakeholders. Work closely with development teams, system architects, project managers, and other stakeholders to gather requirements, define API specifications, and ensure successful integration and deployment of products and solutions on Developer Marketplace. Input into the implementation of robust security measures and protocols to protect APIs against potential threats and vulnerabilities, ensuring data integrity, confidentiality, and compliance with relevant regulations. Provide training, guidance, and support to internal teams and external partners on API usage, best practices, troubleshooting, and integration techniques. Collaborate with the Developer Relations team to develop product messaging, positioning, and support product launches, promotions, hackathons and other tech focussed events. Provide insights that can guide the business to identify market trends, customer needs, and emerging opportunities, informing product development priorities and go-to-market strategies. Required Skills 5+ years of delivering API based solutions within an API tech or eCommerce firm that involved engagement with developer community, driving innovation and exposure to emerging technology. Customer-centric mindset with a passion for delivering digital solutions to meet real-world customer problems. Deep understanding of API technologies, standards and protocols, as well as experience with API management platforms and tools. Strong problem-solving skills, with the ability to translate complex technical concepts into clear, actionable insights and recommendations. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and communicate with stakeholders at all levels. Leverage the latest tech capability in API Management, API Developer Tools and Low Code/No Code Visual Builders. Experience in eCommerce, customer onboarding and digital purchasing journeys. Work in close collaboration with product, technology, developer relations and commercial teams. Technical background and/or strong technical competency a plus Proven experience working in customer centric, lean and agile development processes. Tools and Low Code/No Code Visual Builders. Experience in eCommerce, customer onboarding and digital purchasing journeys. Work in close collaboration with product, technology, developer relations and commercial teams. Technical background and/or strong technical competency a plus Proven experience working in customer centric, lean and agile development processes. Strong awareness and curiosity around digital and technology trends, thrives in a rapidly evolving environment. This is a wonderful opportunity to work for ones of the worlds great companies as they expand their product portfolio. The position offers a basic salary up to £110K + bonus + car allowance + corporate package. The working arrangements are 1 or 2 days a week in London with the rest WFH.
24/04/2024
Full time
API Product Evangelist - Developers Marketplace One of the worlds great telecoms companies is expanding its developer marketplace. This company are a global brand name renowned for product innovation. This is an exciting and rare opportunity to join an empowered team which operates as an agile start-up, whilst equally benefiting from the scale and recognition of a global brand. Theye are looking for a disruptor who is ready to change the way our business operates and who will help shape the set-up of our new Developer Marketplace channel. They are seeking a dynamic API Product Specialist to join our team. The API Product Specialist will work with Business product teams to help design and deliver the successful adoption of API based products and services via Developer Marketplace. This will involve providing consultancy on API technologies to the wider organisation, contributing to product development initiatives, and ensuring alignment with the development of strategic product portfolios and API relevant industry initiatives Responsibilities Collaborate with cross-functional teams, including software developers, designers, and product managers, to drive the development and enhancement of API products, ensuring alignment with technical standards, quality standards, and regulatory requirements. Engage with publishers and consumers of API products, internal and external stakeholders and industry partners to gather feedback, understand requirements, and prioritise product features and enhancements, fostering strong relationships with a goal to drive customer satisfaction. Create comprehensive documentation for APIs, including impact assessments, technical white-papers, and best practices, to facilitate seamless integration and usage by internal and external stakeholders. Work closely with development teams, system architects, project managers, and other stakeholders to gather requirements, define API specifications, and ensure successful integration and deployment of products and solutions on Developer Marketplace. Input into the implementation of robust security measures and protocols to protect APIs against potential threats and vulnerabilities, ensuring data integrity, confidentiality, and compliance with relevant regulations. Provide training, guidance, and support to internal teams and external partners on API usage, best practices, troubleshooting, and integration techniques. Collaborate with the Developer Relations team to develop product messaging, positioning, and support product launches, promotions, hackathons and other tech focussed events. Provide insights that can guide the business to identify market trends, customer needs, and emerging opportunities, informing product development priorities and go-to-market strategies. Required Skills 5+ years of delivering API based solutions within an API tech or eCommerce firm that involved engagement with developer community, driving innovation and exposure to emerging technology. Customer-centric mindset with a passion for delivering digital solutions to meet real-world customer problems. Deep understanding of API technologies, standards and protocols, as well as experience with API management platforms and tools. Strong problem-solving skills, with the ability to translate complex technical concepts into clear, actionable insights and recommendations. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and communicate with stakeholders at all levels. Leverage the latest tech capability in API Management, API Developer Tools and Low Code/No Code Visual Builders. Experience in eCommerce, customer onboarding and digital purchasing journeys. Work in close collaboration with product, technology, developer relations and commercial teams. Technical background and/or strong technical competency a plus Proven experience working in customer centric, lean and agile development processes. Tools and Low Code/No Code Visual Builders. Experience in eCommerce, customer onboarding and digital purchasing journeys. Work in close collaboration with product, technology, developer relations and commercial teams. Technical background and/or strong technical competency a plus Proven experience working in customer centric, lean and agile development processes. Strong awareness and curiosity around digital and technology trends, thrives in a rapidly evolving environment. This is a wonderful opportunity to work for ones of the worlds great companies as they expand their product portfolio. The position offers a basic salary up to £110K + bonus + car allowance + corporate package. The working arrangements are 1 or 2 days a week in London with the rest WFH.
candidates who is good with MS Dynamics + Power platform & Power pages Extremely sound in Dynamics CRM entities, workflows, configurations, customization development, Plug-ins, custom workflows, Java scripts, web resources, integrations development. Sound knowledge in core .NET technology, SQL Server, Power Platform, and SSRS Proficient on CRM Functional areas in Sales Force Automation, Marketing automation and Service management functionality Excellent communication and problem-solving skills Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365 Types of Solutions and Deployments to various environments Agile methodologies Skills and Experience: Minimum 5 years of experience in application development roles & implementation of Microsoft Dynamics CRM based solutions. Understanding and practicing the SDLC, and ability to take on the various roles as required, such as gathering requirements, design, deployment, testing and training Demonstrated experience in developing solutions with ASP.NET, JavaScript, SQL, C#, Web Services and Web API Experience with Power Apps, Power Automate and Power Portal. Experience with agile process and methodologies desirable. Good presentation and excellent written and verbal communication skills. Degree in IT or relevant industry experience; and Current Microsoft Certifications will be highly regarded Roles and Responsibilities: Lead developer for area/stream, run technical workshops end users to define business. Identify and resolve systems issues, Ownership of TDD for area, DevOps owners Automation. Provides technical expertise, direction, and leadership to the technical team for a project. Ensure all components of the technical architecture are properly integrated and implemented. Leads team in the building of CRM solutions that meets requirements. Responsible for end-to-end technical assurance, technical governance, technical best practices, the reuse of technical assets, and the assignment of technical work. Responsible for technical direction of the project. Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating Product Testing, UAT Support. Mentors and coaches CRM developers and team members Day-to-day management of the teams, working closely with the Project Manager to provide information around scheduling, risks, issues, changes, etc. Participates in daily leadership calls, stand-ups, can outline performance of technical team Ensure technical issues are resolved in a cost effective, efficient, and timely manner Establish the criteria related to the release process for the team in promoting code to the appropriate environments and monitor the promotion of such code so it is in line with the processes described in the Configuration Management Plan Ensure teams have access to the Configuration Management Plan and use the approved Configuration Control tool Participate in all work product review sessions described in the Quality Plan to ensure compliance with the technical design. Ensure the Developer invites a subject matter expert that is knowledgeable about the system change to any conformance review Coach and mentor the technical team in the development of the project from a technical perspective Provide technical support and technical quality control throughout all stages of the project Provide technical subject matter expertise for the technical delivery processes and implementation. This may include, but is not limited to, informal meetings with team members on technical strategy of project; attendance at status meetings with customer entities as requested: review and involvement in all technical work product reviews Work with other key architecture roles to ensure the technology is being applied to meet the business objectives (Applications Architect, Data Architect, etc.) Collaborate with the Configuration Management Specialist to define configuration management processes and procedures for configuration items (code, configuration settings, etc. Participate in Work Product Reviews as referenced in the Project Quality Plan will support new pursuits and business and asked to validate estimates
24/04/2024
Full time
candidates who is good with MS Dynamics + Power platform & Power pages Extremely sound in Dynamics CRM entities, workflows, configurations, customization development, Plug-ins, custom workflows, Java scripts, web resources, integrations development. Sound knowledge in core .NET technology, SQL Server, Power Platform, and SSRS Proficient on CRM Functional areas in Sales Force Automation, Marketing automation and Service management functionality Excellent communication and problem-solving skills Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365 Types of Solutions and Deployments to various environments Agile methodologies Skills and Experience: Minimum 5 years of experience in application development roles & implementation of Microsoft Dynamics CRM based solutions. Understanding and practicing the SDLC, and ability to take on the various roles as required, such as gathering requirements, design, deployment, testing and training Demonstrated experience in developing solutions with ASP.NET, JavaScript, SQL, C#, Web Services and Web API Experience with Power Apps, Power Automate and Power Portal. Experience with agile process and methodologies desirable. Good presentation and excellent written and verbal communication skills. Degree in IT or relevant industry experience; and Current Microsoft Certifications will be highly regarded Roles and Responsibilities: Lead developer for area/stream, run technical workshops end users to define business. Identify and resolve systems issues, Ownership of TDD for area, DevOps owners Automation. Provides technical expertise, direction, and leadership to the technical team for a project. Ensure all components of the technical architecture are properly integrated and implemented. Leads team in the building of CRM solutions that meets requirements. Responsible for end-to-end technical assurance, technical governance, technical best practices, the reuse of technical assets, and the assignment of technical work. Responsible for technical direction of the project. Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating Product Testing, UAT Support. Mentors and coaches CRM developers and team members Day-to-day management of the teams, working closely with the Project Manager to provide information around scheduling, risks, issues, changes, etc. Participates in daily leadership calls, stand-ups, can outline performance of technical team Ensure technical issues are resolved in a cost effective, efficient, and timely manner Establish the criteria related to the release process for the team in promoting code to the appropriate environments and monitor the promotion of such code so it is in line with the processes described in the Configuration Management Plan Ensure teams have access to the Configuration Management Plan and use the approved Configuration Control tool Participate in all work product review sessions described in the Quality Plan to ensure compliance with the technical design. Ensure the Developer invites a subject matter expert that is knowledgeable about the system change to any conformance review Coach and mentor the technical team in the development of the project from a technical perspective Provide technical support and technical quality control throughout all stages of the project Provide technical subject matter expertise for the technical delivery processes and implementation. This may include, but is not limited to, informal meetings with team members on technical strategy of project; attendance at status meetings with customer entities as requested: review and involvement in all technical work product reviews Work with other key architecture roles to ensure the technology is being applied to meet the business objectives (Applications Architect, Data Architect, etc.) Collaborate with the Configuration Management Specialist to define configuration management processes and procedures for configuration items (code, configuration settings, etc. Participate in Work Product Reviews as referenced in the Project Quality Plan will support new pursuits and business and asked to validate estimates
Environmental & Energy Manager - Building Services & Facilities Overview: We are currently partnered with one of the world's leading non-profit organisations who are looking for an Environmental & Energy Manager to join the team. This role would be a crucial part of the Sustainability team driving the development and implementation of diverse initiatives and projects to reduce the environmental impacts. They are dedicated to minimising their environmental footprint by maximising energy efficiency across all operations. Role & Responsibilities: Develop and implement strategies to address environmental compliance issues and mitigate risks. Analyse energy consumption data to identify opportunities for energy efficiency improvements. Lead sustainability initiatives aimed at reducing waste, conserving resources, and promoting a culture of sustainability within the organisation. Collaborate with cross-functional teams to develop and implement sustainability goals and targets. Track and report on key sustainability metrics to measure progress and identify areas for improvement. Build and maintain relationships with internal stakeholders, including executives, department heads, and employees, to promote environmental awareness and engagement. Engage with external stakeholders, such as regulatory agencies, community groups, and industry partners, to stay abreast of emerging environmental trends and best practices. Develop business cases to secure approval and budget for environmental initiatives. Collate and analyse environmental KPIs to identify areas for improvement and track progress against targets. Develop and deliver environmental training when required. Essential Skills & Experience: Demonstratable experience in a similar environment. Strong knowledge of environmental regulations and standards, including but not limited to UK environmental legislation, ISO 14001, ISO 50001. Experience developing and implementing energy management programmes, including energy audits and conservation measures. Project management experience, including the ability to prioritise tasks, manage timelines, and drive results. Effective communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Ability to act on initiative to develop new approaches to complex challenges. Ability to effectively communicate complex information to non-specialists and to a wide range of internal and external stakeholders. Package: Salary flexible - £55,000 - £62,000 Excellent Pension scheme up to 15% (up to 10% can be added to salary each year) Full corporate benefits including healthcare, life insurance etc
24/04/2024
Full time
Environmental & Energy Manager - Building Services & Facilities Overview: We are currently partnered with one of the world's leading non-profit organisations who are looking for an Environmental & Energy Manager to join the team. This role would be a crucial part of the Sustainability team driving the development and implementation of diverse initiatives and projects to reduce the environmental impacts. They are dedicated to minimising their environmental footprint by maximising energy efficiency across all operations. Role & Responsibilities: Develop and implement strategies to address environmental compliance issues and mitigate risks. Analyse energy consumption data to identify opportunities for energy efficiency improvements. Lead sustainability initiatives aimed at reducing waste, conserving resources, and promoting a culture of sustainability within the organisation. Collaborate with cross-functional teams to develop and implement sustainability goals and targets. Track and report on key sustainability metrics to measure progress and identify areas for improvement. Build and maintain relationships with internal stakeholders, including executives, department heads, and employees, to promote environmental awareness and engagement. Engage with external stakeholders, such as regulatory agencies, community groups, and industry partners, to stay abreast of emerging environmental trends and best practices. Develop business cases to secure approval and budget for environmental initiatives. Collate and analyse environmental KPIs to identify areas for improvement and track progress against targets. Develop and deliver environmental training when required. Essential Skills & Experience: Demonstratable experience in a similar environment. Strong knowledge of environmental regulations and standards, including but not limited to UK environmental legislation, ISO 14001, ISO 50001. Experience developing and implementing energy management programmes, including energy audits and conservation measures. Project management experience, including the ability to prioritise tasks, manage timelines, and drive results. Effective communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Ability to act on initiative to develop new approaches to complex challenges. Ability to effectively communicate complex information to non-specialists and to a wide range of internal and external stakeholders. Package: Salary flexible - £55,000 - £62,000 Excellent Pension scheme up to 15% (up to 10% can be added to salary each year) Full corporate benefits including healthcare, life insurance etc
End-User-Support Laboratory Systems End to End accountability for Assess & Release System support Responsible for Assess & Release System support On a rotation basis 24/7 on-call, nights and weekends Personal contact person for Key and End User out of the business department Log incident/requests into a ticket system for further processing Triages, prioritizes incidents/requests and performs root cause analysis in problem management (handling issue, data issue, authorization issue, IT issue). Resolves or forwards incidents/requests based on individual knowledge or knowledge articles Coordination of End User groups and escalation management as required Distributes application issues and non-application issues that cannot be solved by him/her, or based on catalog to the 2nd level support Supports issue clarification on request of 2nd level support Validate the resolution proposals and performs the necessary test in case tests are required on request of the 2nd level support Cooperate with 2nd level support team during analysis of reported incidents Communicating and coordination of End User activities if there is a major incident Interface Monitoring (Business Errors) Support Execution of system actions Support Implementation of new Systems and Equipment Regular exchange with the Support network and or Business Process Experts (BPE) on support cases, best practices and process improvement proposals with network relevance Helps the End User to submit new ideas for process improvements, allowing a comprehensive approach for assessing both the process interdependencies as well impact to all underlying systems. Describes the full life cycle of an integrated Change process to Business Process with System impact. This Framework combines the Assessment of the requirement, build and test work as well as deployment and possibly delivery of the added value to the End User.
24/04/2024
Project-based
End-User-Support Laboratory Systems End to End accountability for Assess & Release System support Responsible for Assess & Release System support On a rotation basis 24/7 on-call, nights and weekends Personal contact person for Key and End User out of the business department Log incident/requests into a ticket system for further processing Triages, prioritizes incidents/requests and performs root cause analysis in problem management (handling issue, data issue, authorization issue, IT issue). Resolves or forwards incidents/requests based on individual knowledge or knowledge articles Coordination of End User groups and escalation management as required Distributes application issues and non-application issues that cannot be solved by him/her, or based on catalog to the 2nd level support Supports issue clarification on request of 2nd level support Validate the resolution proposals and performs the necessary test in case tests are required on request of the 2nd level support Cooperate with 2nd level support team during analysis of reported incidents Communicating and coordination of End User activities if there is a major incident Interface Monitoring (Business Errors) Support Execution of system actions Support Implementation of new Systems and Equipment Regular exchange with the Support network and or Business Process Experts (BPE) on support cases, best practices and process improvement proposals with network relevance Helps the End User to submit new ideas for process improvements, allowing a comprehensive approach for assessing both the process interdependencies as well impact to all underlying systems. Describes the full life cycle of an integrated Change process to Business Process with System impact. This Framework combines the Assessment of the requirement, build and test work as well as deployment and possibly delivery of the added value to the End User.