-Infrastructure Support Specialist -Glasgow (with remote) -Excellent Salary & Benefits Package -ASAP Start Market-Leading client in the midst of a huge period of growth due to huge investment are looking to bolster their Infrastructure team with a skilled Infrastructure Support Specialist, bringing a strong blend of technical infrastructure experience. You will have demonstrable experience working with virtualised estates and be the primary escalation point for global client services across Active Directory, Teams, Exchange, Intune, with expertise in public Cloud environments. You will play a crucial role in the organisation, responsible for regions across Europe, leading the implementation and upkeep of enterprise technology solutions, key to the infrastructure backbone. The role will have responsibility for management of the global virtual infrastructure and disaster recovery, as well as for platform security monitoring. Further responsibilities will include liaising with vendors and 3rd party suppliers as well as maintaining technical documentation. Candidates who are proactive and dedicated are preferred, as this role is highly visible. Acting as a significant contributor to the team's IT success, supporting and delivering infrastructure/solutions and collaborating directly with other IT functions of the business are fundamental. You will work across multiple teams and build effective relationships with key stakeholders, which will be key to success in this role. Skills and Experience Required (blend of): - Maintain, upgrade and continuously improve IT Infrastructure -Extensive experience across the Microsoft tech stack (Intune, Exchange, Teams, PowerShell) -Azure/AWS experience is a benefit -Must be able to work through from documentation to implementation -Server Virtualisation (Vmware) estate management -Extensive experience supporting Office365/O365 -Email security expertise -Knowledge of Windows estates -Experience supporting a highly available Exchange estate -Experience of networking technologies -Excellent communication and collaboration skills -Strong stakeholder management The above is not exhaustive. To discuss this opportunity in more detail, please forward your CV to (see below)
20/05/2024
Full time
-Infrastructure Support Specialist -Glasgow (with remote) -Excellent Salary & Benefits Package -ASAP Start Market-Leading client in the midst of a huge period of growth due to huge investment are looking to bolster their Infrastructure team with a skilled Infrastructure Support Specialist, bringing a strong blend of technical infrastructure experience. You will have demonstrable experience working with virtualised estates and be the primary escalation point for global client services across Active Directory, Teams, Exchange, Intune, with expertise in public Cloud environments. You will play a crucial role in the organisation, responsible for regions across Europe, leading the implementation and upkeep of enterprise technology solutions, key to the infrastructure backbone. The role will have responsibility for management of the global virtual infrastructure and disaster recovery, as well as for platform security monitoring. Further responsibilities will include liaising with vendors and 3rd party suppliers as well as maintaining technical documentation. Candidates who are proactive and dedicated are preferred, as this role is highly visible. Acting as a significant contributor to the team's IT success, supporting and delivering infrastructure/solutions and collaborating directly with other IT functions of the business are fundamental. You will work across multiple teams and build effective relationships with key stakeholders, which will be key to success in this role. Skills and Experience Required (blend of): - Maintain, upgrade and continuously improve IT Infrastructure -Extensive experience across the Microsoft tech stack (Intune, Exchange, Teams, PowerShell) -Azure/AWS experience is a benefit -Must be able to work through from documentation to implementation -Server Virtualisation (Vmware) estate management -Extensive experience supporting Office365/O365 -Email security expertise -Knowledge of Windows estates -Experience supporting a highly available Exchange estate -Experience of networking technologies -Excellent communication and collaboration skills -Strong stakeholder management The above is not exhaustive. To discuss this opportunity in more detail, please forward your CV to (see below)
Spectrum IT Recruitment (South) Ltd
Southampton, Hampshire
Data Architect SQL, PowerBI, Azure synapse data warehouse, ETL Leading data transformation & strategy within the business Southampton based 2-3 days per week Spectrum IT has partnered with a leading green energy consultancy who supports and empowers companies with the journey to net zero. With a unique range of services, they tailor sustainable solutions for all our customers driving major reductions in costs, energy consumption and carbon emissions. They are a crucial part of building a sustainable and greener future for the planet and generations to come having impacts across the education sector, parts of the NHS and within private sector companies across the UK. As part of a large Data transformation within the business they are building a new Azure synapse data warehouse and consolidating multiple forms and streams of data into 1 centralised platform. The Data architect will be a crucial part of this project helping to analyse the current data estate, identify opportunities and weaknesses then build a roadmap for the data strategy. Key Skills: Highly advanced level of SQL querying & database management Advanced level PowerBI & strong experience building reports & dashboards A strong understanding of Azure data warehouses and/or data lakes An ability to analyse the companies data estate and identify strengths, weaknesses and opportunities Prior experience designing complex Azure data architecture Prior experience integrating multiple data streams or channels Strong communication skills and ability to analyse requirements Strong stakeholder and project management skills Beneficial skills: A degree in computer science or software engineering Any relevant Azure qualifications or certifications Experience in finance, insurance or energy sectors To apply or hear more about this role, please contact (see below) or call. Please note candidates must be UK based and possess a British passport or indefinite leave to remain in the UK. We cannot consider applications from those on PSW visa's or tier 2 spousal visas. This role is open to hybrid working but applications from candidates looking to relocate from abroad or un-commutable distances from the Southampton office cannot be considered. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
17/05/2024
Full time
Data Architect SQL, PowerBI, Azure synapse data warehouse, ETL Leading data transformation & strategy within the business Southampton based 2-3 days per week Spectrum IT has partnered with a leading green energy consultancy who supports and empowers companies with the journey to net zero. With a unique range of services, they tailor sustainable solutions for all our customers driving major reductions in costs, energy consumption and carbon emissions. They are a crucial part of building a sustainable and greener future for the planet and generations to come having impacts across the education sector, parts of the NHS and within private sector companies across the UK. As part of a large Data transformation within the business they are building a new Azure synapse data warehouse and consolidating multiple forms and streams of data into 1 centralised platform. The Data architect will be a crucial part of this project helping to analyse the current data estate, identify opportunities and weaknesses then build a roadmap for the data strategy. Key Skills: Highly advanced level of SQL querying & database management Advanced level PowerBI & strong experience building reports & dashboards A strong understanding of Azure data warehouses and/or data lakes An ability to analyse the companies data estate and identify strengths, weaknesses and opportunities Prior experience designing complex Azure data architecture Prior experience integrating multiple data streams or channels Strong communication skills and ability to analyse requirements Strong stakeholder and project management skills Beneficial skills: A degree in computer science or software engineering Any relevant Azure qualifications or certifications Experience in finance, insurance or energy sectors To apply or hear more about this role, please contact (see below) or call. Please note candidates must be UK based and possess a British passport or indefinite leave to remain in the UK. We cannot consider applications from those on PSW visa's or tier 2 spousal visas. This role is open to hybrid working but applications from candidates looking to relocate from abroad or un-commutable distances from the Southampton office cannot be considered. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Network engineer - Bilingual (English & Mandarin) Up to £60,000 per annum + benefits Minimum 3 years experience managing CDNs in an MSP Must have CCNP qualification Bi-Lingual in English and Mandarin Spectrum IT has partnered with a global leader in Content delivery networks. With a global network of over 2800 PoPs and more than 20 years of technology expertise, their goal is to ensure that users have the best experience while providing a secure network that fosters the development of the Internet. As part of their continued growth and expansion in the EMEA region they need a network engineer to join their London team. As a network engineer cooperatively manage and support hundreds POP network with dozens of ISPs across the globe, including, but not limited to, POP build out and redesign, BGP optimization, ISP coordination, and daily operations. The must have skills/experience: Bachelor's degree or equivalent in computer science or a similar technical discipline CCNP certified or higher Strong experience in administering a large-scale, highly distributed service network for 24x7 production, preferably for revenue generation and not enterprise support Strong hands-on experience with configuring, maintaining, and troubleshooting a BGP network Strong knowledge of Internet protocols (TCP/IP, HTTP, VPN, etc.) Strong experience with layer 3 routing and layer 2 switching Experience with Ethernet troubleshooting tools and methods A strong detail orientated approach Strong communication skills Beneficial but not essential skills/experience: Bi-Lingual with high level of English and mandarin skills A self-starter who can work with independence and little supervision To apply or hear more about this role, please contact (see below) or call Please note candidates must be UK based and possess a British passport or indefinite leave to remain in the UK. We cannot consider applications from those on PSW visa's or tier 2 spousal visas. This role is open to hybrid working but applications from candidates looking to relocate from abroad or un-commutable distances from the Southampton office cannot be considered. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
17/05/2024
Full time
Network engineer - Bilingual (English & Mandarin) Up to £60,000 per annum + benefits Minimum 3 years experience managing CDNs in an MSP Must have CCNP qualification Bi-Lingual in English and Mandarin Spectrum IT has partnered with a global leader in Content delivery networks. With a global network of over 2800 PoPs and more than 20 years of technology expertise, their goal is to ensure that users have the best experience while providing a secure network that fosters the development of the Internet. As part of their continued growth and expansion in the EMEA region they need a network engineer to join their London team. As a network engineer cooperatively manage and support hundreds POP network with dozens of ISPs across the globe, including, but not limited to, POP build out and redesign, BGP optimization, ISP coordination, and daily operations. The must have skills/experience: Bachelor's degree or equivalent in computer science or a similar technical discipline CCNP certified or higher Strong experience in administering a large-scale, highly distributed service network for 24x7 production, preferably for revenue generation and not enterprise support Strong hands-on experience with configuring, maintaining, and troubleshooting a BGP network Strong knowledge of Internet protocols (TCP/IP, HTTP, VPN, etc.) Strong experience with layer 3 routing and layer 2 switching Experience with Ethernet troubleshooting tools and methods A strong detail orientated approach Strong communication skills Beneficial but not essential skills/experience: Bi-Lingual with high level of English and mandarin skills A self-starter who can work with independence and little supervision To apply or hear more about this role, please contact (see below) or call Please note candidates must be UK based and possess a British passport or indefinite leave to remain in the UK. We cannot consider applications from those on PSW visa's or tier 2 spousal visas. This role is open to hybrid working but applications from candidates looking to relocate from abroad or un-commutable distances from the Southampton office cannot be considered. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Microsoft Dynamics 365 - Finance & Supply Chain Management Hybrid/Remote Roles and Responsibilities: As a D365 F&SCM Architect/Developer specialising in Microsoft Business Application Technology, you will lead the development of all aspects of the technical/functional architecture and design for complex change projects/programmes. This will involve developing high-level designs/solution blueprints and managing their translation into low-level designs. As a Solution Architect, you will be expected to work concurrently on a portfolio of programmes, projects, and consultancy engagements. Work alongside technical architects and integration leads to craft power App solutions for interactions within D365 applications. Keep Senior Developers/Integration Leads/Technical Architects/Project Managers in the loop with regular progress updates and insights into any risks or challenges. Dive into technical design documents and integration design documents to ensure developments align with requirements. Contribute to development activities within assigned project teams, addressing known integrations and technical gaps. Adhere to best practices and guidelines, ensuring all code undergoes peer review and is thoroughly documented. Support regular quality audits for Implementation Programmers related to D365 F&SCM. Participate in routine meetings with technical team leads to share updates on workload and performance. Understand the performance implications of development techniques to be employed. Raise any risks or concerns promptly to senior team members. Preferred Qualifications: Microsoft Dynamics 365 Certifications Bachelor's Degree in Computer Science, Computer Engineering, or a related field. Required Skills and Experience. Experience in business processes, including Finance, Manufacturing, Retail and Supply Chain. Dynamics 365 F&SCM/Finance and Operations. Proficiency in Power Automate. Enterprise Architecture principles and standards. Proficiency in T SQL Scripting/development. Ability to write detailed technical documentation clearly and concisely. Understanding of security design principles for D365 F&SCM and Azure components, including authorisation mechanisms. Desirable Skills: Microsoft Certifications Familiarity with Azure Data Factory. Knowledge of TFVC/Git and development control rules/processes. Familiarity with C#, X , Code Proficient in related technologies such as Microsoft Stack, M365, SharePoint, Microsoft Azure and Power BI Requirement: You must have the following visas/right to work to be eligible for this position: British Citizen, ILR, Dependant Visa, Pre-settled status etc. You must be UK-based to apply for this role. *If you don't have the right to work in the UK or are not located in the UK, you will be automatically rejected from the process due to client requirements. Apply Today!
17/05/2024
Full time
Microsoft Dynamics 365 - Finance & Supply Chain Management Hybrid/Remote Roles and Responsibilities: As a D365 F&SCM Architect/Developer specialising in Microsoft Business Application Technology, you will lead the development of all aspects of the technical/functional architecture and design for complex change projects/programmes. This will involve developing high-level designs/solution blueprints and managing their translation into low-level designs. As a Solution Architect, you will be expected to work concurrently on a portfolio of programmes, projects, and consultancy engagements. Work alongside technical architects and integration leads to craft power App solutions for interactions within D365 applications. Keep Senior Developers/Integration Leads/Technical Architects/Project Managers in the loop with regular progress updates and insights into any risks or challenges. Dive into technical design documents and integration design documents to ensure developments align with requirements. Contribute to development activities within assigned project teams, addressing known integrations and technical gaps. Adhere to best practices and guidelines, ensuring all code undergoes peer review and is thoroughly documented. Support regular quality audits for Implementation Programmers related to D365 F&SCM. Participate in routine meetings with technical team leads to share updates on workload and performance. Understand the performance implications of development techniques to be employed. Raise any risks or concerns promptly to senior team members. Preferred Qualifications: Microsoft Dynamics 365 Certifications Bachelor's Degree in Computer Science, Computer Engineering, or a related field. Required Skills and Experience. Experience in business processes, including Finance, Manufacturing, Retail and Supply Chain. Dynamics 365 F&SCM/Finance and Operations. Proficiency in Power Automate. Enterprise Architecture principles and standards. Proficiency in T SQL Scripting/development. Ability to write detailed technical documentation clearly and concisely. Understanding of security design principles for D365 F&SCM and Azure components, including authorisation mechanisms. Desirable Skills: Microsoft Certifications Familiarity with Azure Data Factory. Knowledge of TFVC/Git and development control rules/processes. Familiarity with C#, X , Code Proficient in related technologies such as Microsoft Stack, M365, SharePoint, Microsoft Azure and Power BI Requirement: You must have the following visas/right to work to be eligible for this position: British Citizen, ILR, Dependant Visa, Pre-settled status etc. You must be UK-based to apply for this role. *If you don't have the right to work in the UK or are not located in the UK, you will be automatically rejected from the process due to client requirements. Apply Today!
Technology Resilience Lead - Disaster Recovery - London Salary £60-70k - 2 Day per week office based Bonus Scheme Technology Resilience Lead required for a leading client based in London. My client is currently seeking a suitable candidate to Support the capacity and capability of our clients' collective, including their operational entities and subsidiaries, to prepare for, respond to, and rebound from disruptions to our global technology infrastructure and operational environments. We seek a highly skilled IT professional with expertise in one or more of the following areas: infrastructure, cybersecurity, engineering, testing, and project management. Your dedication lies in ensuring our clients maintain a robust and resilient technological ecosystem, mitigating risks, and enhancing operational readiness. Your commitment extends to ensuring the continuity of critical business functions and technology systems despite disruptions or challenges. Your role entails defining the standards of technology resilience and overseeing the Group-wide Disaster Recovery program. This program emphasizes testing the resilience, continuity, and recoverability of our critical applications and systems. Key skills: -Display unwavering dedication to our clients' core values by adhering to our standards of business conduct, ensuring compliance with Group policies and procedures, and setting a precedent through personal example. -Your duties will encompass delineating the criteria for robust technology resilience and overseeing the Group-wide Disaster Recovery program, concentrating on assessing the resilience, continuity, and recoverability of vital applications and systems. -You'll collaborate with Technology Service Owners and broader Group IT and Operating Business teams to facilitate data restoration exercises and execute backups. This involves maintaining and testing existing backups to uphold data integrity and availability. -Conducting operational assessments of defined Disaster Recovery plans will be part of your responsibilities. This entails utilizing various methods such as checklists, walk-throughs, tabletop exercises, simulations (parallel or full interrupt), and comprehensive exercises, coordinated with related plans like IT DR plans and crisis management plans. -Furthermore, you'll integrate cybersecurity scenarios, analyse test outcomes, implement lessons learned, and incorporate necessary improvements or corrective actions into IT DR and Cyber Resilience plans. -By conducting post-incident reviews and analysing pre-planned testing outcomes, you'll continuously monitor and assess key performance indicators (KPIs) like recovery time objectives (RTOs) and recovery point objectives (RPOs). This process aims to continually enhance the efficiency and effectiveness of the disaster recovery program. -Foster a work environment that emphasizes the significance of employees acting with integrity and ethics, aligning with the Group Code of Conduct. -Serve as a subject matter expert, forging trusted partnerships with the business and staying abreast of the latest advancements and innovations in the field. -Assume responsibility for overseeing the implementation of the clients' disaster recovery plan in the event of a crisis, facilitating swift responses to potential disruptions such as cyberattacks or infrastructure damage. -Possessing one of the following certifications is advantageous: CompTIA Network +, CompTIA Security +, CISM, CISSP, or COBIT 5. -Demonstrate a fundamental understanding of frameworks such as NIST CSF, ISO 27001/27002, and COBIT. -Experience in Operational Technology Security, with the ability to identify and address IT and operational vulnerabilities, is preferred. Interested? Please submit your updated CV to Dean Parkes at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
16/05/2024
Full time
Technology Resilience Lead - Disaster Recovery - London Salary £60-70k - 2 Day per week office based Bonus Scheme Technology Resilience Lead required for a leading client based in London. My client is currently seeking a suitable candidate to Support the capacity and capability of our clients' collective, including their operational entities and subsidiaries, to prepare for, respond to, and rebound from disruptions to our global technology infrastructure and operational environments. We seek a highly skilled IT professional with expertise in one or more of the following areas: infrastructure, cybersecurity, engineering, testing, and project management. Your dedication lies in ensuring our clients maintain a robust and resilient technological ecosystem, mitigating risks, and enhancing operational readiness. Your commitment extends to ensuring the continuity of critical business functions and technology systems despite disruptions or challenges. Your role entails defining the standards of technology resilience and overseeing the Group-wide Disaster Recovery program. This program emphasizes testing the resilience, continuity, and recoverability of our critical applications and systems. Key skills: -Display unwavering dedication to our clients' core values by adhering to our standards of business conduct, ensuring compliance with Group policies and procedures, and setting a precedent through personal example. -Your duties will encompass delineating the criteria for robust technology resilience and overseeing the Group-wide Disaster Recovery program, concentrating on assessing the resilience, continuity, and recoverability of vital applications and systems. -You'll collaborate with Technology Service Owners and broader Group IT and Operating Business teams to facilitate data restoration exercises and execute backups. This involves maintaining and testing existing backups to uphold data integrity and availability. -Conducting operational assessments of defined Disaster Recovery plans will be part of your responsibilities. This entails utilizing various methods such as checklists, walk-throughs, tabletop exercises, simulations (parallel or full interrupt), and comprehensive exercises, coordinated with related plans like IT DR plans and crisis management plans. -Furthermore, you'll integrate cybersecurity scenarios, analyse test outcomes, implement lessons learned, and incorporate necessary improvements or corrective actions into IT DR and Cyber Resilience plans. -By conducting post-incident reviews and analysing pre-planned testing outcomes, you'll continuously monitor and assess key performance indicators (KPIs) like recovery time objectives (RTOs) and recovery point objectives (RPOs). This process aims to continually enhance the efficiency and effectiveness of the disaster recovery program. -Foster a work environment that emphasizes the significance of employees acting with integrity and ethics, aligning with the Group Code of Conduct. -Serve as a subject matter expert, forging trusted partnerships with the business and staying abreast of the latest advancements and innovations in the field. -Assume responsibility for overseeing the implementation of the clients' disaster recovery plan in the event of a crisis, facilitating swift responses to potential disruptions such as cyberattacks or infrastructure damage. -Possessing one of the following certifications is advantageous: CompTIA Network +, CompTIA Security +, CISM, CISSP, or COBIT 5. -Demonstrate a fundamental understanding of frameworks such as NIST CSF, ISO 27001/27002, and COBIT. -Experience in Operational Technology Security, with the ability to identify and address IT and operational vulnerabilities, is preferred. Interested? Please submit your updated CV to Dean Parkes at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Senior Cloud Network Engineer Permanent, 3 days in office in London Overview: The Company is a leading financial services firm. The technology is being transformed to a Cloud-First, Cloud-Native architectural model, utilizing DevSecOps processes and adoption of systems-thinking concepts to enhance productivity. The Cloud Network Engineer are responsible for delivering modern end user solutions that are fully automated through code, ensuring scalability and optimize availability and reliability 24/7. Responsibilities: Engineer and secure core Azure platform services across global footprint. Go deep on Cloud Network Engineer, adopting Zero Trust Architecture principles. Engineer and maintain Cloud Secure Web Gateways, Next-Gen CASB solutions Advance branch/SD-WAN solution to optimise network performance and connectivity. Colloborate with other areas of engineering and Service operations to ensure the successful integration of SSE/SASE Automate every operational aspect of infrastructure and systems life cycle Respond to incidents. Run Infrastructure with Python/PowerShell, Ansible, Terraform, Azure DevOps, CI/CD, Kubernetes. Design, build and maintain core infrastructure. Debub production issues Requirements: Strong experience in Windows Servers, Virtulisation, Containerisation tech on Azure Proficiency in Object Oriented programming and developing automated solutions through code. Experience in configuration management systems like Ansible Passion for network security and desire to protect organisations from cyber threats. Keen on Open Source development. Collaborative and able to communicate effectively and asynchronously.
16/05/2024
Full time
Senior Cloud Network Engineer Permanent, 3 days in office in London Overview: The Company is a leading financial services firm. The technology is being transformed to a Cloud-First, Cloud-Native architectural model, utilizing DevSecOps processes and adoption of systems-thinking concepts to enhance productivity. The Cloud Network Engineer are responsible for delivering modern end user solutions that are fully automated through code, ensuring scalability and optimize availability and reliability 24/7. Responsibilities: Engineer and secure core Azure platform services across global footprint. Go deep on Cloud Network Engineer, adopting Zero Trust Architecture principles. Engineer and maintain Cloud Secure Web Gateways, Next-Gen CASB solutions Advance branch/SD-WAN solution to optimise network performance and connectivity. Colloborate with other areas of engineering and Service operations to ensure the successful integration of SSE/SASE Automate every operational aspect of infrastructure and systems life cycle Respond to incidents. Run Infrastructure with Python/PowerShell, Ansible, Terraform, Azure DevOps, CI/CD, Kubernetes. Design, build and maintain core infrastructure. Debub production issues Requirements: Strong experience in Windows Servers, Virtulisation, Containerisation tech on Azure Proficiency in Object Oriented programming and developing automated solutions through code. Experience in configuration management systems like Ansible Passion for network security and desire to protect organisations from cyber threats. Keen on Open Source development. Collaborative and able to communicate effectively and asynchronously.
NO SPONSORSHIP QUALITY ASSURANCE MANAGER SALARY: $140K - $175K FLEX PLUS Bonus LOCATION: Chicago, IL This is a manager position. You will be a people manager managing vendors, outsourced resources, onshore, offshore, MSAS Back End technology. Applications desktop mobility strategies implementations products cloud global experience reducing defects that impact end users productivity will support QA development metrics agile tools processes Microsoft applications Jira ServiceNow This role will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications & Requirements Bachelors degree 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
15/05/2024
Full time
NO SPONSORSHIP QUALITY ASSURANCE MANAGER SALARY: $140K - $175K FLEX PLUS Bonus LOCATION: Chicago, IL This is a manager position. You will be a people manager managing vendors, outsourced resources, onshore, offshore, MSAS Back End technology. Applications desktop mobility strategies implementations products cloud global experience reducing defects that impact end users productivity will support QA development metrics agile tools processes Microsoft applications Jira ServiceNow This role will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications & Requirements Bachelors degree 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint