Request Technology - Craig Johnson
Chicago, Illinois
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met. Responsibilities: Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Appreciation of the critically and timeliness of Service Level Agreements. Assist Management in updating and maintaining current procedures. Focus on identifying and executing on Continuous Improvement opportunities. Qualifications: Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. College degree in Computer Information Systems desired, but equivalent work experience will be considered
02/05/2024
Full time
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met. Responsibilities: Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Appreciation of the critically and timeliness of Service Level Agreements. Assist Management in updating and maintaining current procedures. Focus on identifying and executing on Continuous Improvement opportunities. Qualifications: Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. College degree in Computer Information Systems desired, but equivalent work experience will be considered
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met. Responsibilities: Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Appreciation of the critically and timeliness of Service Level Agreements. Assist Management in updating and maintaining current procedures. Focus on identifying and executing on Continuous Improvement opportunities. Qualifications: Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. College degree in Computer Information Systems desired, but equivalent work experience will be considered
02/05/2024
Full time
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met. Responsibilities: Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Appreciation of the critically and timeliness of Service Level Agreements. Assist Management in updating and maintaining current procedures. Focus on identifying and executing on Continuous Improvement opportunities. Qualifications: Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. College degree in Computer Information Systems desired, but equivalent work experience will be considered
Robert Walters is working in partnership with a UK leading utility infrastructure services provider. A multibillion turnover over business, specialising in providing services across water, energy, transport, and telecoms. Due to continued growth, they are keen to expand their finance systems support business. As such, they are keen to appoint an Oracle Financial Consolidation and Close Cloud Service (FCCS) Administrator. You will provide leadership in ensuring finance systems support business challenges and enhancements to underlying business processes. The permanent opportunity for an Oracle Financial Consolidation and Close Cloud Service (FCCS), will pay a salary range of £75,000 to £90,000 plus car cash allowance and bonus with a hybrid working model. Oracle Financial Consolidation and Close Cloud Service (FCCS): Duties Responsible for the Financial Consolidation & Close Cloud Services (FCCS) applications Lead Oracle Enterprise Performance Management (EPM) environment Identify improvement opportunities and work with multiple business units Configure/Set Up/Support of Oracle FCCS applications Manage user access, role and security privileges within FCCS apps Sys Admin for production system and integration with external systems Monitor system performance, troubleshooting issues - patches and updates Provide technical support to end-users Ensure change management approval processes are followed Manage incidents and service requests - inception to completion Act as point of contact for business and third parties for issue resolution and problem management Maintain documentation related to system config, process and procedures Oracle Financial Consolidation and Close Cloud Service (FCCS): Experience Strong financial accounting experience administration experience with Oracle FCCS solutions experience in supporting and implementing FCCS Proficiency in EPM Automate Experience in Oracle PBCS, ARCS and Reporting (OTBI, SQL) desirable System integration experience desirable Business Intelligence software experience desirable Information security. Knowledge of enterprise architecture The permanent opportunity for an Oracle Financial Consolidation and Close Cloud Service (FCCS) will pay a salary range of £75,000 to £90,000 plus car cash allowance and bonus with a hybrid working model. This is an opportunity to join a UK market leader, that has grown year on year. For further information, please apply with an updated CV and contact Ajay Hayre on (see below). Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
01/05/2024
Full time
Robert Walters is working in partnership with a UK leading utility infrastructure services provider. A multibillion turnover over business, specialising in providing services across water, energy, transport, and telecoms. Due to continued growth, they are keen to expand their finance systems support business. As such, they are keen to appoint an Oracle Financial Consolidation and Close Cloud Service (FCCS) Administrator. You will provide leadership in ensuring finance systems support business challenges and enhancements to underlying business processes. The permanent opportunity for an Oracle Financial Consolidation and Close Cloud Service (FCCS), will pay a salary range of £75,000 to £90,000 plus car cash allowance and bonus with a hybrid working model. Oracle Financial Consolidation and Close Cloud Service (FCCS): Duties Responsible for the Financial Consolidation & Close Cloud Services (FCCS) applications Lead Oracle Enterprise Performance Management (EPM) environment Identify improvement opportunities and work with multiple business units Configure/Set Up/Support of Oracle FCCS applications Manage user access, role and security privileges within FCCS apps Sys Admin for production system and integration with external systems Monitor system performance, troubleshooting issues - patches and updates Provide technical support to end-users Ensure change management approval processes are followed Manage incidents and service requests - inception to completion Act as point of contact for business and third parties for issue resolution and problem management Maintain documentation related to system config, process and procedures Oracle Financial Consolidation and Close Cloud Service (FCCS): Experience Strong financial accounting experience administration experience with Oracle FCCS solutions experience in supporting and implementing FCCS Proficiency in EPM Automate Experience in Oracle PBCS, ARCS and Reporting (OTBI, SQL) desirable System integration experience desirable Business Intelligence software experience desirable Information security. Knowledge of enterprise architecture The permanent opportunity for an Oracle Financial Consolidation and Close Cloud Service (FCCS) will pay a salary range of £75,000 to £90,000 plus car cash allowance and bonus with a hybrid working model. This is an opportunity to join a UK market leader, that has grown year on year. For further information, please apply with an updated CV and contact Ajay Hayre on (see below). Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Job Title: SRE - Ignition Certified Location: Fully Remote Salary/Rate: $500-$600 per day Start Date: 20/05/24 Duration: 12 months We have an amazing opportunity to work with a sector-leading consultancy that are based in the US! They are looking for an experienced Lead SRE to join them on an innovative project. Job Responsibilities/Objectives: Design, implement, and maintain Kubernetes clusters and Ignition-managed systems to ensure high availability, reliability, and scalability of infrastructure. Develop automation scripts and tools to streamline the deployment, configuration, and management of applications on Kubernetes clusters, leveraging Ignition for system provisioning. Set up monitoring and alerting systems to proactively identify and respond to issues affecting Kubernetes clusters and Ignition-managed systems, ensuring optimal performance and reliability. Perform capacity planning and optimization to ensure efficient resource utilization and cost-effective scaling of Kubernetes clusters and Ignition-managed systems. Troubleshoot and resolve incidents and outages affecting Kubernetes clusters and Ignition-managed systems, diagnosing root causes and implementing remediation measures. Implement security best practices and compliance standards for Kubernetes clusters and Ignition-managed systems, including access control, network security, and data encryption. Develop and maintain CI/CD pipelines for deploying and updating applications on Kubernetes clusters, integrating Ignition provisioning as part of the deployment process. Document infrastructure configurations, deployment procedures, and troubleshooting processes, and share knowledge with team members to promote collaboration and learning. Required Skills/Experience The ideal candidate will have the following: Ignition Certification is a MUST Certified Kubernetes Administrator (CKA) or similar certification. Experience with other cloud-native technologies and platforms (eg, Docker, AWS, Azure). Familiarity with infrastructure as code (IaC) tools (eg, Terraform) for automating infrastructure deployment and management. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
01/05/2024
Project-based
Job Title: SRE - Ignition Certified Location: Fully Remote Salary/Rate: $500-$600 per day Start Date: 20/05/24 Duration: 12 months We have an amazing opportunity to work with a sector-leading consultancy that are based in the US! They are looking for an experienced Lead SRE to join them on an innovative project. Job Responsibilities/Objectives: Design, implement, and maintain Kubernetes clusters and Ignition-managed systems to ensure high availability, reliability, and scalability of infrastructure. Develop automation scripts and tools to streamline the deployment, configuration, and management of applications on Kubernetes clusters, leveraging Ignition for system provisioning. Set up monitoring and alerting systems to proactively identify and respond to issues affecting Kubernetes clusters and Ignition-managed systems, ensuring optimal performance and reliability. Perform capacity planning and optimization to ensure efficient resource utilization and cost-effective scaling of Kubernetes clusters and Ignition-managed systems. Troubleshoot and resolve incidents and outages affecting Kubernetes clusters and Ignition-managed systems, diagnosing root causes and implementing remediation measures. Implement security best practices and compliance standards for Kubernetes clusters and Ignition-managed systems, including access control, network security, and data encryption. Develop and maintain CI/CD pipelines for deploying and updating applications on Kubernetes clusters, integrating Ignition provisioning as part of the deployment process. Document infrastructure configurations, deployment procedures, and troubleshooting processes, and share knowledge with team members to promote collaboration and learning. Required Skills/Experience The ideal candidate will have the following: Ignition Certification is a MUST Certified Kubernetes Administrator (CKA) or similar certification. Experience with other cloud-native technologies and platforms (eg, Docker, AWS, Azure). Familiarity with infrastructure as code (IaC) tools (eg, Terraform) for automating infrastructure deployment and management. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Your new company Delighted to be supporting a fantastic not-for-profit organisation in their search for a Technical Services Officer, to manage their Infrastructure, Networks, Hardware and Service Desk, whilst supporting with some Data Services. The role offers a progression into a management role and gives you the chance to support an organisation that has a positive impact on so many local lives. Your new role The role of the Data Services Officer is to ensure the efficient day-to-day operations of the data services technical support desk, ensuring all technical and data requests are answered promptly and professionally, diagnosing a range of faults effectively, and ensuring completion within agreed SLA's to provide a high standard of customer care. You'll assist the Data Services Manager with fulfilling data requests from within the business, including exporting data from systems using SQL, and creating dashboards to display the data. Lastly, you'll proactively manage hardware, making sure that our people have the correct tools to fulfil their roles, including management of the new starter set-up process, and ensuring value for money when procuring any IT equipment. The role is to be operated on site 4 days a week in Sheffield, however there may be some flexibility further down the line. What you'll need to succeed Having a background in IT Support based in the not-for-profit/charity sector would be a big seller for this role. Technically, you should be able to example your knowledge of troubleshooting and solving technical IT or networking problems, using analytical skills to suggest improvements to processes, use of SQL or a similar technical reporting language and managing Office 365/Sharepoint as an administrator. Any experience of full dashboard reporting/creating will be a bonus, as will any experience of being involved in IT related projects (hardware, infrastructure, systems). A full driving licence is needed to potentially visit sites away from the Head Office. What you'll get in return The role is offering the right individual the chance to operate in a highly impactful organisation in the local area, with a good progression Pathway to expand skills within Management and Technology. Alongside the salary, the role offers a strong pension contribution, a holiday allowance that rises with tenure and Westfield health cover. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
01/05/2024
Full time
Your new company Delighted to be supporting a fantastic not-for-profit organisation in their search for a Technical Services Officer, to manage their Infrastructure, Networks, Hardware and Service Desk, whilst supporting with some Data Services. The role offers a progression into a management role and gives you the chance to support an organisation that has a positive impact on so many local lives. Your new role The role of the Data Services Officer is to ensure the efficient day-to-day operations of the data services technical support desk, ensuring all technical and data requests are answered promptly and professionally, diagnosing a range of faults effectively, and ensuring completion within agreed SLA's to provide a high standard of customer care. You'll assist the Data Services Manager with fulfilling data requests from within the business, including exporting data from systems using SQL, and creating dashboards to display the data. Lastly, you'll proactively manage hardware, making sure that our people have the correct tools to fulfil their roles, including management of the new starter set-up process, and ensuring value for money when procuring any IT equipment. The role is to be operated on site 4 days a week in Sheffield, however there may be some flexibility further down the line. What you'll need to succeed Having a background in IT Support based in the not-for-profit/charity sector would be a big seller for this role. Technically, you should be able to example your knowledge of troubleshooting and solving technical IT or networking problems, using analytical skills to suggest improvements to processes, use of SQL or a similar technical reporting language and managing Office 365/Sharepoint as an administrator. Any experience of full dashboard reporting/creating will be a bonus, as will any experience of being involved in IT related projects (hardware, infrastructure, systems). A full driving licence is needed to potentially visit sites away from the Head Office. What you'll get in return The role is offering the right individual the chance to operate in a highly impactful organisation in the local area, with a good progression Pathway to expand skills within Management and Technology. Alongside the salary, the role offers a strong pension contribution, a holiday allowance that rises with tenure and Westfield health cover. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
People/HR Generalist - HR Systems & Data - 18 month FTC Greater Reading Area - 3 days/week in office Role: Responsible for proactively managing the people systems in order to maintain integrity and confidentiality of employee and organisational data. Key interface to ensure consistent system provision and that any system improvements are managed and implemented appropriately. Second line support for all people related queries, and point of escalation for the People Administrator on People inbox queries. Lead on the communications and support for the Employee Recognition Programme. Provide data and reporting across the people team. Drive accuracy of all data with the People administrator. Managing confidential data relating to performance, talent and pay reviews and preparing information for senior stakeholders. Create, review and update controlled HR Documents, ensuring all documents are version controlled and reflected in the Information Management System (IMS), to ensure compliance with ISO guidelines on an ongoing basis. System owner for Sage People System Learning Hub (LMS) People Hub (Reward Gateway) HALO We are looking for the following experience: Data driven - strong on HR systems CIPD Level 5 Exp of Payroll, Pensions, SAGE HR system Supporting BP on ER Cases, HR legislation, tracking of policies 2nd line Support on system Project People is acting as an Employment Business in relation to this vacancy.
01/05/2024
People/HR Generalist - HR Systems & Data - 18 month FTC Greater Reading Area - 3 days/week in office Role: Responsible for proactively managing the people systems in order to maintain integrity and confidentiality of employee and organisational data. Key interface to ensure consistent system provision and that any system improvements are managed and implemented appropriately. Second line support for all people related queries, and point of escalation for the People Administrator on People inbox queries. Lead on the communications and support for the Employee Recognition Programme. Provide data and reporting across the people team. Drive accuracy of all data with the People administrator. Managing confidential data relating to performance, talent and pay reviews and preparing information for senior stakeholders. Create, review and update controlled HR Documents, ensuring all documents are version controlled and reflected in the Information Management System (IMS), to ensure compliance with ISO guidelines on an ongoing basis. System owner for Sage People System Learning Hub (LMS) People Hub (Reward Gateway) HALO We are looking for the following experience: Data driven - strong on HR systems CIPD Level 5 Exp of Payroll, Pensions, SAGE HR system Supporting BP on ER Cases, HR legislation, tracking of policies 2nd line Support on system Project People is acting as an Employment Business in relation to this vacancy.
IT Administrator | Azure | Networks | Virtualisation | Servers | Bristol | Hybrid | £30,000 - £34,000. Method Resourcing have continued their partnership with a growing SaaS company in the financial sector, who are looking for an IT Administrator to join their Service Desk team. This role is based fully on-site in their North Bristol office, and is paying between £30,000 - £34,000. Role Overview: As a Service Desk Technician, you'll play a crucial role in ensuring the smooth operation of our IT systems by handling incidents, service requests, and BAU (Business As Usual) duties for our infrastructure. This role will involve feeding and maintaining our networks and Servers, ensuring they're properly patched, and responding to alerts in a timely manner. You'll work closely with a team of three, with a focus on Tier 1 support, while also assisting in escalations from the Technician role. Key Responsibilities: Handling incidents and service requests in a timely and efficient manner, ensuring minimal disruption to operations. Performing BAU duties for our infrastructure, including maintaining and patching networks and Servers. Collaborating with team members to address escalated issues and provide effective solutions. Assisting with virtualization, network, server, Azure, and Office 365 tasks as needed. Contributing to the overall improvement of our IT services and infrastructure. Requirements: Previous experience in a 1st Line Support or Technician role is preferred. Strong knowledge of virtualization, networks, Servers, Azure, and Office 365. Excellent troubleshooting and problem-solving skills. Ability to work well in a team and communicate effectively with colleagues and end-users. A proactive attitude and a willingness to take on new challenges and responsibilities. If you're interested, please submit a copy of your latest CV and a member of our team will be in touch to discuss your application. IT Administrator | Azure | Networks | Virtualisation | Servers | Bristol | Hybrid | £30,000 - £34,000.
30/04/2024
Full time
IT Administrator | Azure | Networks | Virtualisation | Servers | Bristol | Hybrid | £30,000 - £34,000. Method Resourcing have continued their partnership with a growing SaaS company in the financial sector, who are looking for an IT Administrator to join their Service Desk team. This role is based fully on-site in their North Bristol office, and is paying between £30,000 - £34,000. Role Overview: As a Service Desk Technician, you'll play a crucial role in ensuring the smooth operation of our IT systems by handling incidents, service requests, and BAU (Business As Usual) duties for our infrastructure. This role will involve feeding and maintaining our networks and Servers, ensuring they're properly patched, and responding to alerts in a timely manner. You'll work closely with a team of three, with a focus on Tier 1 support, while also assisting in escalations from the Technician role. Key Responsibilities: Handling incidents and service requests in a timely and efficient manner, ensuring minimal disruption to operations. Performing BAU duties for our infrastructure, including maintaining and patching networks and Servers. Collaborating with team members to address escalated issues and provide effective solutions. Assisting with virtualization, network, server, Azure, and Office 365 tasks as needed. Contributing to the overall improvement of our IT services and infrastructure. Requirements: Previous experience in a 1st Line Support or Technician role is preferred. Strong knowledge of virtualization, networks, Servers, Azure, and Office 365. Excellent troubleshooting and problem-solving skills. Ability to work well in a team and communicate effectively with colleagues and end-users. A proactive attitude and a willingness to take on new challenges and responsibilities. If you're interested, please submit a copy of your latest CV and a member of our team will be in touch to discuss your application. IT Administrator | Azure | Networks | Virtualisation | Servers | Bristol | Hybrid | £30,000 - £34,000.
ServiceNow Administrator/Junior Developer Start Date: ASAP Contract Length : 12 Months + Extension Location : Bern, Switzerland Role Overview: We are seeking a dedicated individual to join our team as a ServiceNow Administrator/Junior Developer. This role offers a unique opportunity to contribute to our DevOps efforts, particularly focusing on operations while occasionally engaging in straightforward development tasks. It presents an exciting prospect for a Junior ServiceNow Developer keen on broadening their scope to include DevOps responsibilities. Key Responsibilities: Maintain the availability, performance, and security of the ServiceNow platform through routine upkeep and vigilant monitoring. Handle the administration and configuration of the ServiceNow platform to meet our operational standards. Facilitate the introduction of new functionalities and modules on the ServiceNow platform, targeting junior-level implementation complexity. Oversee the management and configuration of process automation and data integration to enhance operational efficiency. Guarantee effective communication within the team or across different teams, utilizing various channels such as tickets and ceremonies for seamless collaboration. Provide support in identifying and resolving issues related to ServiceNow and interfacing IT systems, ensuring swift analysis and resolution. Document configurations, processes, and instructions clearly for both administrators and occasionally, users to follow. Requirements: Proven experience in the administration and configuration of the ServiceNow platform, demonstrating a solid understanding of its capabilities and best practices. Certification as a "ServiceNow Certified System Administrator" is a minimum requirement, ensuring a foundational knowledge of the platform and its administration. This position is suited for individuals looking to leverage their ServiceNow expertise in a dynamic environment that blends administrative duties with development opportunities. If you are passionate about ensuring operational excellence and keen on contributing to the development of cutting-edge solutions, we encourage you to apply.
30/04/2024
Project-based
ServiceNow Administrator/Junior Developer Start Date: ASAP Contract Length : 12 Months + Extension Location : Bern, Switzerland Role Overview: We are seeking a dedicated individual to join our team as a ServiceNow Administrator/Junior Developer. This role offers a unique opportunity to contribute to our DevOps efforts, particularly focusing on operations while occasionally engaging in straightforward development tasks. It presents an exciting prospect for a Junior ServiceNow Developer keen on broadening their scope to include DevOps responsibilities. Key Responsibilities: Maintain the availability, performance, and security of the ServiceNow platform through routine upkeep and vigilant monitoring. Handle the administration and configuration of the ServiceNow platform to meet our operational standards. Facilitate the introduction of new functionalities and modules on the ServiceNow platform, targeting junior-level implementation complexity. Oversee the management and configuration of process automation and data integration to enhance operational efficiency. Guarantee effective communication within the team or across different teams, utilizing various channels such as tickets and ceremonies for seamless collaboration. Provide support in identifying and resolving issues related to ServiceNow and interfacing IT systems, ensuring swift analysis and resolution. Document configurations, processes, and instructions clearly for both administrators and occasionally, users to follow. Requirements: Proven experience in the administration and configuration of the ServiceNow platform, demonstrating a solid understanding of its capabilities and best practices. Certification as a "ServiceNow Certified System Administrator" is a minimum requirement, ensuring a foundational knowledge of the platform and its administration. This position is suited for individuals looking to leverage their ServiceNow expertise in a dynamic environment that blends administrative duties with development opportunities. If you are passionate about ensuring operational excellence and keen on contributing to the development of cutting-edge solutions, we encourage you to apply.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator Candidate will coach others through education of platform development best practice. The Software Engineer must have a background in SaaS/Low-Code implementation, system administration and can help others to contribute to platform improvements. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Ensure systems and process compliance to regulatory and organizational requirements. Ability to stay on top of industry trends and best practices and propose process and tool changes to take advantage of new developments in the industry. Qualifications: [Required] 5+ years of working experience in IT. [Required] 3+ years of experience in implementing Atlassian products. [Required] Experience with RESTful APIs, JSON, and XML. [Required] Experience with Agile/Scrum or DevOps methodologies. [Preferred] Experience working in Financial Services or otherwise regulated environment. [Preferred] Experience working with SharePoint. [Preferred] Experience with SQL, Python, PowerShell, or other Scripting languages [Preferred] Experience with System and Data Architecture [Preferred] Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools Technical Skills: Problem-solving skills and solution-oriented attitude. Requires a complete understanding of the system development life cycle. Highly motivated to learn new things and motivated by challenges. Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements. Proactive attitude in automating processes as much as possible. Ability to understand the strategic goals of the platforms we support and evaluate customer requests in that context. Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills. Working well with others on the team using effective interpersonal skills. Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. Experience: Bachelors degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. Low code/COTS implementation certifications are desired.
30/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator Candidate will coach others through education of platform development best practice. The Software Engineer must have a background in SaaS/Low-Code implementation, system administration and can help others to contribute to platform improvements. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Ensure systems and process compliance to regulatory and organizational requirements. Ability to stay on top of industry trends and best practices and propose process and tool changes to take advantage of new developments in the industry. Qualifications: [Required] 5+ years of working experience in IT. [Required] 3+ years of experience in implementing Atlassian products. [Required] Experience with RESTful APIs, JSON, and XML. [Required] Experience with Agile/Scrum or DevOps methodologies. [Preferred] Experience working in Financial Services or otherwise regulated environment. [Preferred] Experience working with SharePoint. [Preferred] Experience with SQL, Python, PowerShell, or other Scripting languages [Preferred] Experience with System and Data Architecture [Preferred] Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools Technical Skills: Problem-solving skills and solution-oriented attitude. Requires a complete understanding of the system development life cycle. Highly motivated to learn new things and motivated by challenges. Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements. Proactive attitude in automating processes as much as possible. Ability to understand the strategic goals of the platforms we support and evaluate customer requests in that context. Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills. Working well with others on the team using effective interpersonal skills. Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. Experience: Bachelors degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. Low code/COTS implementation certifications are desired.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator. Candidate will coach others through education of platform development best practice. The Software Engineer must have a background in SaaS/Low-Code implementation, system administration and can help others to contribute to platform improvements. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Ensure systems and process compliance to regulatory and organizational requirements. Ability to stay on top of industry trends and best practices and propose process and tool changes to take advantage of new developments in the industry. Qualifications: [Required] 5+ years of working experience in IT. [Required] 3+ years of experience in implementing Atlassian products. [Required] Experience with RESTful APIs, JSON, and XML. [Required] Experience with Agile/Scrum or DevOps methodologies. [Preferred] Experience working in Financial Services or otherwise regulated environment. [Preferred] Experience working with SharePoint. [Preferred] Experience with SQL, Python, PowerShell, or other Scripting languages [Preferred] Experience with System and Data Architecture [Preferred] Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools Technical Skills: Problem-solving skills and solution-oriented attitude. Requires a complete understanding of the system development life cycle. Highly motivated to learn new things and motivated by challenges. Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements. Proactive attitude in automating processes as much as possible. Ability to understand the strategic goals of the platforms we support and evaluate customer requests in that context. Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills. Working well with others on the team using effective interpersonal skills. Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. Experience: Bachelors degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. Low code/COTS implementation certifications are desired.
30/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator. Candidate will coach others through education of platform development best practice. The Software Engineer must have a background in SaaS/Low-Code implementation, system administration and can help others to contribute to platform improvements. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Ensure systems and process compliance to regulatory and organizational requirements. Ability to stay on top of industry trends and best practices and propose process and tool changes to take advantage of new developments in the industry. Qualifications: [Required] 5+ years of working experience in IT. [Required] 3+ years of experience in implementing Atlassian products. [Required] Experience with RESTful APIs, JSON, and XML. [Required] Experience with Agile/Scrum or DevOps methodologies. [Preferred] Experience working in Financial Services or otherwise regulated environment. [Preferred] Experience working with SharePoint. [Preferred] Experience with SQL, Python, PowerShell, or other Scripting languages [Preferred] Experience with System and Data Architecture [Preferred] Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools Technical Skills: Problem-solving skills and solution-oriented attitude. Requires a complete understanding of the system development life cycle. Highly motivated to learn new things and motivated by challenges. Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements. Proactive attitude in automating processes as much as possible. Ability to understand the strategic goals of the platforms we support and evaluate customer requests in that context. Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills. Working well with others on the team using effective interpersonal skills. Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. Experience: Bachelors degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. Low code/COTS implementation certifications are desired.
NO SPONSORSHIP Sr. RBAC Engineer - Expert Salary: $150k to $200k plus 20% bonus Remote - NO Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, Wyoming, New Hampshire, Puerto Rico. We need an RBAC expert preferably with SailPoint but not a must. You will own this space. IAM roles based Access Control will need to speak on it, will be a 10 out of 10. With role-based access control, permissions are based exclusively on roles, which simplifies administration. When a user's position changes, including if they sever relations with the organization, administrators simply change their role, and permissions are automatically updated. Using RBAC, users can be assigned multiple roles. User role assignment defines users' permission or access rights based on a role or task. User role authorization confirms that a user is approved for a role and to perform related functions. User role permission and access rights define specifically what a user can and cannot do. Access Modification Sharing Analyze the users, including their workflows and the resources they need. Conduct audits of the roles on an ongoing basis to keep them up to date and align them with current requirements. Create a basic role that includes the access every user needs. Determine which roles have a common set of access requirements. Ensure RBAC is integrated across all systems across the organization. Establish a process for handling role changes, including setting up and decommissioning users. Identify the resources that require access control. Include the principles of RBAC and how it works in employee training programs. Take care not to create too many roles. Role-based access control helps organizations adhere to the data protection and privacy requirements set forth in myriad regulations by restricting access to resources.
30/04/2024
Full time
NO SPONSORSHIP Sr. RBAC Engineer - Expert Salary: $150k to $200k plus 20% bonus Remote - NO Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, Wyoming, New Hampshire, Puerto Rico. We need an RBAC expert preferably with SailPoint but not a must. You will own this space. IAM roles based Access Control will need to speak on it, will be a 10 out of 10. With role-based access control, permissions are based exclusively on roles, which simplifies administration. When a user's position changes, including if they sever relations with the organization, administrators simply change their role, and permissions are automatically updated. Using RBAC, users can be assigned multiple roles. User role assignment defines users' permission or access rights based on a role or task. User role authorization confirms that a user is approved for a role and to perform related functions. User role permission and access rights define specifically what a user can and cannot do. Access Modification Sharing Analyze the users, including their workflows and the resources they need. Conduct audits of the roles on an ongoing basis to keep them up to date and align them with current requirements. Create a basic role that includes the access every user needs. Determine which roles have a common set of access requirements. Ensure RBAC is integrated across all systems across the organization. Establish a process for handling role changes, including setting up and decommissioning users. Identify the resources that require access control. Include the principles of RBAC and how it works in employee training programs. Take care not to create too many roles. Role-based access control helps organizations adhere to the data protection and privacy requirements set forth in myriad regulations by restricting access to resources.
People Generalist 18 month Fixed term contract Hybrid working Provide subject matter expertise for all People data and systems, and general support within the People team through the co-ordination of key HR activities and projects. A great role for development towards Junior Business Partner role, covering all aspects of the Employee life cycle. KEY RESPONSIBILITIES HR Systems System owner for Sage People System Learning Hub (LMS) People Hub (Reward Gateway) HALO Responsible for proactively managing the people systems in order to maintain integrity and confidentiality of employee and organisational data. Key interface to ensure consistent system provision and that any system improvements are managed and implemented appropriately. First point of contact on People system queries. Operations Second line support for all people related queries, and point of escalation for the People Administrator on People inbox queries. Lead on the communications and support on the companies performance review processes. Lead on the communications and support for the Employee Recognition Programme. Manage ER life cycle processes and procedures across the business areas. Provide cover for Reception in periods of absence. Data and Reporting Provide data and reporting across the people team. Drive accuracy of all data with the People administrator. Managing confidential data relating to performance, talent and pay reviews and preparing information for senior stakeholders. Create, review and update controlled HR Documents, ensuring all documents are version controlled and reflected in the Information Management System (IMS), to ensure compliance with ISO guidelines on an ongoing basis. Pension and Payroll Responsible for the accurate input and reporting for the monthly payroll, pension and associated benefits administration within the agreed timeframes so that both employer and employee contributions are submitted to the provider as required. Projects Provide support, and lead where relevant, for all HR activities and projects related to wellbeing Reward and recognition Compliance and Security To support and contribute actively to health and safety, environmental, business continuity and information security arrangements that meets our obligations to our customers. Contributing to continual process improvements Project People is acting as an Employment Agency in relation to this vacancy.
29/04/2024
People Generalist 18 month Fixed term contract Hybrid working Provide subject matter expertise for all People data and systems, and general support within the People team through the co-ordination of key HR activities and projects. A great role for development towards Junior Business Partner role, covering all aspects of the Employee life cycle. KEY RESPONSIBILITIES HR Systems System owner for Sage People System Learning Hub (LMS) People Hub (Reward Gateway) HALO Responsible for proactively managing the people systems in order to maintain integrity and confidentiality of employee and organisational data. Key interface to ensure consistent system provision and that any system improvements are managed and implemented appropriately. First point of contact on People system queries. Operations Second line support for all people related queries, and point of escalation for the People Administrator on People inbox queries. Lead on the communications and support on the companies performance review processes. Lead on the communications and support for the Employee Recognition Programme. Manage ER life cycle processes and procedures across the business areas. Provide cover for Reception in periods of absence. Data and Reporting Provide data and reporting across the people team. Drive accuracy of all data with the People administrator. Managing confidential data relating to performance, talent and pay reviews and preparing information for senior stakeholders. Create, review and update controlled HR Documents, ensuring all documents are version controlled and reflected in the Information Management System (IMS), to ensure compliance with ISO guidelines on an ongoing basis. Pension and Payroll Responsible for the accurate input and reporting for the monthly payroll, pension and associated benefits administration within the agreed timeframes so that both employer and employee contributions are submitted to the provider as required. Projects Provide support, and lead where relevant, for all HR activities and projects related to wellbeing Reward and recognition Compliance and Security To support and contribute actively to health and safety, environmental, business continuity and information security arrangements that meets our obligations to our customers. Contributing to continual process improvements Project People is acting as an Employment Agency in relation to this vacancy.
Salary: circa. £600 per day inside ir35 Location: Onsite in Corsham DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment business for this role.
29/04/2024
Project-based
Salary: circa. £600 per day inside ir35 Location: Onsite in Corsham DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment business for this role.
Essential Job Functions Performs moderately complex systems and database administration. Monitors and tunes appropriate systems to ensure optimum level of performance. Oversees appropriate level software installations and upgrades and related software packages. Collects and reviews system data for capacity and planning purposes. Analyzes capacity data and develops capacity plans for appropriate level enterprise-wide systems. Coordinates with appropriate management personnel in implementing changes. Supports the design and configuration of complex system landscapes. Supports complex data/media recoverability through system backups and database archive operations. Plans, coordinates and directs appropriate level data refresh strategies. Oversees, recommends and implements appropriate level database solutions and enhancements to ensure an improvement in system reliability and performance. Oversees and applies appropriate support packages/patches to maintain system integrity. Develops and maintains appropriate system documentation to ensure that documentation is current. Oversees the maintenance of a library of system-supporting process and procedure documentation. Interacts with client management to answer questions, problems and requests regarding complex system issues. Provides leadership and work guidance to less experienced personnel. Basic Qualifications Bachelor's degree or equivalent combination of education and experience Bachelor's degree in computer science, management information systems, or related field preferred Six or more years of experience in a Client Server environment Experience working with appropriate complex systems administration, database administration, and landscape maintenance Experience working with company products and services Experience working with company and client documentation and storage procedures Experience working with complex system implementations and organizational processes
29/04/2024
Full time
Essential Job Functions Performs moderately complex systems and database administration. Monitors and tunes appropriate systems to ensure optimum level of performance. Oversees appropriate level software installations and upgrades and related software packages. Collects and reviews system data for capacity and planning purposes. Analyzes capacity data and develops capacity plans for appropriate level enterprise-wide systems. Coordinates with appropriate management personnel in implementing changes. Supports the design and configuration of complex system landscapes. Supports complex data/media recoverability through system backups and database archive operations. Plans, coordinates and directs appropriate level data refresh strategies. Oversees, recommends and implements appropriate level database solutions and enhancements to ensure an improvement in system reliability and performance. Oversees and applies appropriate support packages/patches to maintain system integrity. Develops and maintains appropriate system documentation to ensure that documentation is current. Oversees the maintenance of a library of system-supporting process and procedure documentation. Interacts with client management to answer questions, problems and requests regarding complex system issues. Provides leadership and work guidance to less experienced personnel. Basic Qualifications Bachelor's degree or equivalent combination of education and experience Bachelor's degree in computer science, management information systems, or related field preferred Six or more years of experience in a Client Server environment Experience working with appropriate complex systems administration, database administration, and landscape maintenance Experience working with company products and services Experience working with company and client documentation and storage procedures Experience working with complex system implementations and organizational processes
Jira R4J/XRAY Experts Long term contracts Market leading European customer New long term freelance/contract opportunities for multiple JIRA experts to join our leading customer on a long term cutting edge Digital Transformation programme. Our client is replacing its existing Legacy technology stack with new innovative digital products & technologies harnessing Cloud/Big Data/AI/Machine Learning capabilities, enabling maximum efficiency, safety and sustainability through a new generation of resilient and scalable operational systems. We re seeking multiple Jira Experts who need at least 5 years experience as a JIRA Administrator, and also JIRA workflow automation & Scripting. Also seeking other experts with experience in R4J and XRAY. We can only consider EU citizens and candidates must either be based in Belgium, or be willing to travel to Belgium 4-5 days per month. Interview slots are confirmed with the customer so please apply immediately if these sound like the next role for you!
29/04/2024
Project-based
Jira R4J/XRAY Experts Long term contracts Market leading European customer New long term freelance/contract opportunities for multiple JIRA experts to join our leading customer on a long term cutting edge Digital Transformation programme. Our client is replacing its existing Legacy technology stack with new innovative digital products & technologies harnessing Cloud/Big Data/AI/Machine Learning capabilities, enabling maximum efficiency, safety and sustainability through a new generation of resilient and scalable operational systems. We re seeking multiple Jira Experts who need at least 5 years experience as a JIRA Administrator, and also JIRA workflow automation & Scripting. Also seeking other experts with experience in R4J and XRAY. We can only consider EU citizens and candidates must either be based in Belgium, or be willing to travel to Belgium 4-5 days per month. Interview slots are confirmed with the customer so please apply immediately if these sound like the next role for you!
Git Expert - Linux Scripting - Long term contract - Leading customer New long term freelance/contract opportunities for multiple Git experts to join our leading customer on a long term cutting edge Digital Transformation programme. Our client is replacing its existing Legacy technology stack with new innovative digital products & technologies harnessing Cloud/Big Data/AI/Machine Learning capabilities, enabling maximum efficiency, safety and sustainability through a new generation of resilient and scalable operational systems. To be successful in this role you must be a proven Git Expert with at least 5 years of experience as a Git Administrator, and also have experience with Linux Scripting (Korn Shell, Bourne Shell, Perl Scripting). You also need experience with Bitbucket, and Software Configuration manager. We can only consider EU citizens and candidates must either be based in Belgium, or be willing to travel to Belgium 4-5 days per month. Interview slots are confirmed with the customer so please apply immediately if these sound like the next role for you!
29/04/2024
Project-based
Git Expert - Linux Scripting - Long term contract - Leading customer New long term freelance/contract opportunities for multiple Git experts to join our leading customer on a long term cutting edge Digital Transformation programme. Our client is replacing its existing Legacy technology stack with new innovative digital products & technologies harnessing Cloud/Big Data/AI/Machine Learning capabilities, enabling maximum efficiency, safety and sustainability through a new generation of resilient and scalable operational systems. To be successful in this role you must be a proven Git Expert with at least 5 years of experience as a Git Administrator, and also have experience with Linux Scripting (Korn Shell, Bourne Shell, Perl Scripting). You also need experience with Bitbucket, and Software Configuration manager. We can only consider EU citizens and candidates must either be based in Belgium, or be willing to travel to Belgium 4-5 days per month. Interview slots are confirmed with the customer so please apply immediately if these sound like the next role for you!
*Role can be Remote. This is a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatable automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Required] Bachelors degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
28/04/2024
Full time
*Role can be Remote. This is a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatable automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Required] Bachelors degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
Request Technology - Craig Johnson
Chicago, Illinois
*Role can be Remote. This is a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatable automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Required] Bachelors degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
27/04/2024
Full time
*Role can be Remote. This is a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatable automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Required] Bachelors degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
My client is looking for a SAP Concur Solution Architect for a remote working S4 project in Europe. The right candidate will have at least 5+ years SAP Concur project experience with at least 1+ full implementation projects' experience doing blue print design, implementation, customization, configuration and post Go Live support of the SAP Concur module(s). Candidates should have particular experience in implementation roll outs, data migration and strong configuration experience. Role: SAP Concur-ICS ERP Solution Architect SAP Concur Solution Architect with at least 5+ years of SAP Concur project experience including knowledge of native SAP ICS integration, ideally both for ECC and S/4 SAP FICO knowledge is a must as well Responsibilities : Design customized solutions within the ERP platform (ECC and S/4HANA) in line with SAP Concur design to meet our organization's requirements & industry best practice. Analyze business needs and translate them into technical requirements for ERP and Concur implementations. Utilize out-of-the-box functionality in Concur and ERP to optimize system performance and meet business objectives. Keep up to date with the latest product offerings and updates from SAP relating to Concur ICS and assess their relevance to our organization. Collaborate with cross-functional teams to gather requirements, provide technical guidance, and ensure successful implementation of Concur-ICS solutions. Provide technical expertise and support during all phases of the Concur-ICS implementation life cycle, including design, development, testing, and deployment. Troubleshoot and resolve technical issues related to Concur-ICS configurations and integrations. Develop and maintain documentation related to Concur-ICS configurations, processes, and best practices. Maintain integration architecture plans and documentation, including configuration details and current processes. Ensure alignment with enterprise architecture standards and compliance requirements. Manage Concur integration design and point of escalation for Concur-ICS related issues Qualifications : Minimum of 5 years of experience in independently designing and implementing solutions within the Concur-ICS platform. In-depth knowledge of Concur-ICS functionality Strong understanding of Concur integration capabilities and experience integrating Concur with other enterprise systems (ERP, HR systems). Exposure and experience with Concur configuration, including workflows, expense types, approval processes, and reporting. Excellent problem-solving skills and ability to think creatively to develop innovative solutions. Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels. Certifications such as Concur Administrator Certification or Concur Implementation Certification are a plus. Future Development : Upskill to include SAP Concur technical knowledge to be able to perform SAP Concur solution design Start: ASAP Language: English (Business Fluent - Mandatory) Location: Remote Work (Maybe travel occasionally for key project meetings/phase) Duration: 8months + (w/possible extension) Thanks in advance and I look forward to hearing back.
26/04/2024
Project-based
My client is looking for a SAP Concur Solution Architect for a remote working S4 project in Europe. The right candidate will have at least 5+ years SAP Concur project experience with at least 1+ full implementation projects' experience doing blue print design, implementation, customization, configuration and post Go Live support of the SAP Concur module(s). Candidates should have particular experience in implementation roll outs, data migration and strong configuration experience. Role: SAP Concur-ICS ERP Solution Architect SAP Concur Solution Architect with at least 5+ years of SAP Concur project experience including knowledge of native SAP ICS integration, ideally both for ECC and S/4 SAP FICO knowledge is a must as well Responsibilities : Design customized solutions within the ERP platform (ECC and S/4HANA) in line with SAP Concur design to meet our organization's requirements & industry best practice. Analyze business needs and translate them into technical requirements for ERP and Concur implementations. Utilize out-of-the-box functionality in Concur and ERP to optimize system performance and meet business objectives. Keep up to date with the latest product offerings and updates from SAP relating to Concur ICS and assess their relevance to our organization. Collaborate with cross-functional teams to gather requirements, provide technical guidance, and ensure successful implementation of Concur-ICS solutions. Provide technical expertise and support during all phases of the Concur-ICS implementation life cycle, including design, development, testing, and deployment. Troubleshoot and resolve technical issues related to Concur-ICS configurations and integrations. Develop and maintain documentation related to Concur-ICS configurations, processes, and best practices. Maintain integration architecture plans and documentation, including configuration details and current processes. Ensure alignment with enterprise architecture standards and compliance requirements. Manage Concur integration design and point of escalation for Concur-ICS related issues Qualifications : Minimum of 5 years of experience in independently designing and implementing solutions within the Concur-ICS platform. In-depth knowledge of Concur-ICS functionality Strong understanding of Concur integration capabilities and experience integrating Concur with other enterprise systems (ERP, HR systems). Exposure and experience with Concur configuration, including workflows, expense types, approval processes, and reporting. Excellent problem-solving skills and ability to think creatively to develop innovative solutions. Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels. Certifications such as Concur Administrator Certification or Concur Implementation Certification are a plus. Future Development : Upskill to include SAP Concur technical knowledge to be able to perform SAP Concur solution design Start: ASAP Language: English (Business Fluent - Mandatory) Location: Remote Work (Maybe travel occasionally for key project meetings/phase) Duration: 8months + (w/possible extension) Thanks in advance and I look forward to hearing back.
Our client is looking for a skilled and enthusiastic network engineer to join their team based around Glasgow. The ideal candidate will have a strong grasp of the requirements below. If you feel that you are capable, I would love to hear from you and discuss the position in full. Duties and Responsibilities Design, implement, configure and manage the organisation's network infrastructure, including LANs, WANs, VPNs, Routers, Switches, Firewalls, and wireless access points. Identify and address issues to ensure high availability, reliability, and optimal performance. Deploy and maintain the systems' infrastructure, including Servers, storage solutions, operating systems, virtualisation platforms and cloud services. Manage network and systems capacity planning to accommodate growth and changing computing requirements. Collaborate with IT teams worldwide to develop integrated network and systems solutions aligned with business objectives and technology standards. Perform regular security assessments and audits to identify vulnerabilities and implement necessary patches, updates, and security protocols. Design, implement and maintain disaster recovery and business continuity plans. Provide technical support to end-users and other IT teams, addressing network and systems-related incidents and challenges. Document network and systems configurations, procedures, and troubleshooting guides to facilitate knowledge sharing and training. Stay informed about emerging technologies, industry trends, and best practices in networking and systems engineering. Automate network and systems tasks using Scripting languages and configuration management tools. Work with vendors and service providers for procurement, maintenance, and support of network and systems equipment and software. Install hardware for systems and users, as required. Packaging and deployment of applications and software updates. Identify, propose, contribute and manage IT projects for continuous improvement. Qualifications, Knowledge & Skills Bachelor's degree in Computer Science, Information Technology, or related field; or relevant work experience for a minimum of five years. Proven experience as a Network Engineer/Administrator, Systems Engineer/Administrator, or similar role, demonstrating proficiency in both networking and systems administration. Strong understanding of network protocols, routing, switching, and network security practices. Familiarity with various operating systems, including Windows and VMWare ESXi and experience in system administration. Proficiency in configuring and managing virtualisation platforms such as VMware. Scripting skills (eg, PowerShell) for network and systems automation and optimisation. Knowledge of hardware components, server architecture, and storage systems (SANs). Familiarity with security tools, encryption, certificates, PKI, authentication, and patch management for both networks and systems. Excellent communication skills to collaborate effectively with technical and non-technical teams. Strong problem-solving abilities for diagnosing and resolving complex network and systems issues. Ability to manage multiple tasks, projects, and priorities while adhering to deadlines. Main benefits: Salary Life Assurance x 4 times annual salary Critical Illness x 2 times annual salary Westfield Health Cover - CashPlan and Hospital Plan Personal Private Pension (currently Scottish Widows). Salary Exchange. 5% company contribution 34 day holiday (includes public holidays) Contribution to fitness club or classes Please send a copy of your CV for more information and to discuss your suitability. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
25/04/2024
Full time
Our client is looking for a skilled and enthusiastic network engineer to join their team based around Glasgow. The ideal candidate will have a strong grasp of the requirements below. If you feel that you are capable, I would love to hear from you and discuss the position in full. Duties and Responsibilities Design, implement, configure and manage the organisation's network infrastructure, including LANs, WANs, VPNs, Routers, Switches, Firewalls, and wireless access points. Identify and address issues to ensure high availability, reliability, and optimal performance. Deploy and maintain the systems' infrastructure, including Servers, storage solutions, operating systems, virtualisation platforms and cloud services. Manage network and systems capacity planning to accommodate growth and changing computing requirements. Collaborate with IT teams worldwide to develop integrated network and systems solutions aligned with business objectives and technology standards. Perform regular security assessments and audits to identify vulnerabilities and implement necessary patches, updates, and security protocols. Design, implement and maintain disaster recovery and business continuity plans. Provide technical support to end-users and other IT teams, addressing network and systems-related incidents and challenges. Document network and systems configurations, procedures, and troubleshooting guides to facilitate knowledge sharing and training. Stay informed about emerging technologies, industry trends, and best practices in networking and systems engineering. Automate network and systems tasks using Scripting languages and configuration management tools. Work with vendors and service providers for procurement, maintenance, and support of network and systems equipment and software. Install hardware for systems and users, as required. Packaging and deployment of applications and software updates. Identify, propose, contribute and manage IT projects for continuous improvement. Qualifications, Knowledge & Skills Bachelor's degree in Computer Science, Information Technology, or related field; or relevant work experience for a minimum of five years. Proven experience as a Network Engineer/Administrator, Systems Engineer/Administrator, or similar role, demonstrating proficiency in both networking and systems administration. Strong understanding of network protocols, routing, switching, and network security practices. Familiarity with various operating systems, including Windows and VMWare ESXi and experience in system administration. Proficiency in configuring and managing virtualisation platforms such as VMware. Scripting skills (eg, PowerShell) for network and systems automation and optimisation. Knowledge of hardware components, server architecture, and storage systems (SANs). Familiarity with security tools, encryption, certificates, PKI, authentication, and patch management for both networks and systems. Excellent communication skills to collaborate effectively with technical and non-technical teams. Strong problem-solving abilities for diagnosing and resolving complex network and systems issues. Ability to manage multiple tasks, projects, and priorities while adhering to deadlines. Main benefits: Salary Life Assurance x 4 times annual salary Critical Illness x 2 times annual salary Westfield Health Cover - CashPlan and Hospital Plan Personal Private Pension (currently Scottish Widows). Salary Exchange. 5% company contribution 34 day holiday (includes public holidays) Contribution to fitness club or classes Please send a copy of your CV for more information and to discuss your suitability. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.