Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Senior Linux DevOps Engineer. Candidate will be responsible for design and support of core platform engineering automation. This role will drive the strategy for infrastructure automation and be charged to improve application adoption, reduce overall operational support, and increase end-user usability of our platform services. Candidate will provide team leadership required to support a large, complex Architect L3 Linux based computing environment and an increasing transition to Linux infrastructure in AWS. Assist in driving infrastructure as code mentality throughout the organization and demonstrate a passion for automation concepts and tools. Responsibilities: Provide advanced system administration, operational support and problem resolution for a large complex Linux computing environment, including both virtualized and physical Servers. Create and Patch AMIs, perform pull requests, write Automation code using tools such as Ansible, Terraform, etc. Qualifications : Hands-on experience with: Terraform, Kubernetes, Jenkins, Kafka, Github, and configuration management tools such as Ansible. Relevant experience with configuration and implementation of IaaS, Infrastructure as code, AWS, Azure, etc. Extensive knowledge of Linux operating systems, Linux shells and standard utilities, and common Linux security tools at L3 level In depth system administration knowledge and skills for RedHat Linux. Technical Skills: Kubernetes Experience - Strong knowledge in Kubernetes deployment frameworks/platforms including Helm, Docker, Rancher, OpenShift, EKS. Linux Experience: Provide advanced system administration, operational support and problem resolution for a large complex Linux computing environment, including both virtualized and physical Servers. Create and Patch AMIs, perform pull requests, write Automation code using tools such as Ansible, Terraform, etc. Cloud Experience - Strong knowledge of secure cloud infrastructure design and components, such as: Servers, operating systems, networks, IAM, and storage. Cloud Certifications, specifically AWS Cloud certification would be preferred. Infra Automation - Expert knowledge in core automation development toolchain including Terraform, Ansible, Jenkins, Git, Harness. CICD Experience - Mastery of CICD best practices in a large organization. (GitOps/DevOps, secure builds, secure code promotion, deployments (Harness/Argo), automated testing (app and infra), integration of policy frameworks, cost-optimization, SLSA best practices) Resilient Design - Experience with architecting, implementing and maintaining highly available mission critical environments for 24/7 availability.
03/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Senior Linux DevOps Engineer. Candidate will be responsible for design and support of core platform engineering automation. This role will drive the strategy for infrastructure automation and be charged to improve application adoption, reduce overall operational support, and increase end-user usability of our platform services. Candidate will provide team leadership required to support a large, complex Architect L3 Linux based computing environment and an increasing transition to Linux infrastructure in AWS. Assist in driving infrastructure as code mentality throughout the organization and demonstrate a passion for automation concepts and tools. Responsibilities: Provide advanced system administration, operational support and problem resolution for a large complex Linux computing environment, including both virtualized and physical Servers. Create and Patch AMIs, perform pull requests, write Automation code using tools such as Ansible, Terraform, etc. Qualifications : Hands-on experience with: Terraform, Kubernetes, Jenkins, Kafka, Github, and configuration management tools such as Ansible. Relevant experience with configuration and implementation of IaaS, Infrastructure as code, AWS, Azure, etc. Extensive knowledge of Linux operating systems, Linux shells and standard utilities, and common Linux security tools at L3 level In depth system administration knowledge and skills for RedHat Linux. Technical Skills: Kubernetes Experience - Strong knowledge in Kubernetes deployment frameworks/platforms including Helm, Docker, Rancher, OpenShift, EKS. Linux Experience: Provide advanced system administration, operational support and problem resolution for a large complex Linux computing environment, including both virtualized and physical Servers. Create and Patch AMIs, perform pull requests, write Automation code using tools such as Ansible, Terraform, etc. Cloud Experience - Strong knowledge of secure cloud infrastructure design and components, such as: Servers, operating systems, networks, IAM, and storage. Cloud Certifications, specifically AWS Cloud certification would be preferred. Infra Automation - Expert knowledge in core automation development toolchain including Terraform, Ansible, Jenkins, Git, Harness. CICD Experience - Mastery of CICD best practices in a large organization. (GitOps/DevOps, secure builds, secure code promotion, deployments (Harness/Argo), automated testing (app and infra), integration of policy frameworks, cost-optimization, SLSA best practices) Resilient Design - Experience with architecting, implementing and maintaining highly available mission critical environments for 24/7 availability.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Senior Linux DevOps Engineer. Candidate will be responsible for design and support of core platform engineering automation. This role will drive the strategy for infrastructure automation and be charged to improve application adoption, reduce overall operational support, and increase end-user usability of our platform services. Candidate will provide team leadership required to support a large, complex Architect L3 Linux based computing environment and an increasing transition to Linux infrastructure in AWS. Assist in driving infrastructure as code mentality throughout the organization and demonstrate a passion for automation concepts and tools. Responsibilities: Provide advanced system administration, operational support and problem resolution for a large complex Linux computing environment, including both virtualized and physical Servers. Create and Patch AMIs, perform pull requests, write Automation code using tools such as Ansible, Terraform, etc. Qualifications : Hands-on experience with: Terraform, Kubernetes, Jenkins, Kafka, Github, and configuration management tools such as Ansible. Relevant experience with configuration and implementation of IaaS, Infrastructure as code, AWS, Azure, etc. Extensive knowledge of Linux operating systems, Linux shells and standard utilities, and common Linux security tools at L3 level In depth system administration knowledge and skills for RedHat Linux. Technical Skills: Kubernetes Experience - Strong knowledge in Kubernetes deployment frameworks/platforms including Helm, Docker, Rancher, OpenShift, EKS. Linux Experience: Provide advanced system administration, operational support and problem resolution for a large complex Linux computing environment, including both virtualized and physical Servers. Create and Patch AMIs, perform pull requests, write Automation code using tools such as Ansible, Terraform, etc. Cloud Experience - Strong knowledge of secure cloud infrastructure design and components, such as: Servers, operating systems, networks, IAM, and storage. Cloud Certifications, specifically AWS Cloud certification would be preferred. Infra Automation - Expert knowledge in core automation development toolchain including Terraform, Ansible, Jenkins, Git, Harness. CICD Experience - Mastery of CICD best practices in a large organization. (GitOps/DevOps, secure builds, secure code promotion, deployments (Harness/Argo), automated testing (app and infra), integration of policy frameworks, cost-optimization, SLSA best practices) Resilient Design - Experience with architecting, implementing and maintaining highly available mission critical environments for 24/7 availability.
03/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Senior Linux DevOps Engineer. Candidate will be responsible for design and support of core platform engineering automation. This role will drive the strategy for infrastructure automation and be charged to improve application adoption, reduce overall operational support, and increase end-user usability of our platform services. Candidate will provide team leadership required to support a large, complex Architect L3 Linux based computing environment and an increasing transition to Linux infrastructure in AWS. Assist in driving infrastructure as code mentality throughout the organization and demonstrate a passion for automation concepts and tools. Responsibilities: Provide advanced system administration, operational support and problem resolution for a large complex Linux computing environment, including both virtualized and physical Servers. Create and Patch AMIs, perform pull requests, write Automation code using tools such as Ansible, Terraform, etc. Qualifications : Hands-on experience with: Terraform, Kubernetes, Jenkins, Kafka, Github, and configuration management tools such as Ansible. Relevant experience with configuration and implementation of IaaS, Infrastructure as code, AWS, Azure, etc. Extensive knowledge of Linux operating systems, Linux shells and standard utilities, and common Linux security tools at L3 level In depth system administration knowledge and skills for RedHat Linux. Technical Skills: Kubernetes Experience - Strong knowledge in Kubernetes deployment frameworks/platforms including Helm, Docker, Rancher, OpenShift, EKS. Linux Experience: Provide advanced system administration, operational support and problem resolution for a large complex Linux computing environment, including both virtualized and physical Servers. Create and Patch AMIs, perform pull requests, write Automation code using tools such as Ansible, Terraform, etc. Cloud Experience - Strong knowledge of secure cloud infrastructure design and components, such as: Servers, operating systems, networks, IAM, and storage. Cloud Certifications, specifically AWS Cloud certification would be preferred. Infra Automation - Expert knowledge in core automation development toolchain including Terraform, Ansible, Jenkins, Git, Harness. CICD Experience - Mastery of CICD best practices in a large organization. (GitOps/DevOps, secure builds, secure code promotion, deployments (Harness/Argo), automated testing (app and infra), integration of policy frameworks, cost-optimization, SLSA best practices) Resilient Design - Experience with architecting, implementing and maintaining highly available mission critical environments for 24/7 availability.
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Linux Engineer. This engineer will focus on design, support, engineering, and automation for the Linux Operating system. This engineer will need hands on experience with Terraform, Kubernetes, Jenkins, Ansible, AWS, Docker, CICD, DevOps, etc. Responsibilities/Qualifications: Bachelor's degree, preferably in a technical discipline (Computer Science, Mathematics, etc.), or equivalent combination of education and experience required 8+ years' experience in IT systems installation, operations, administration, and maintenance of cloud systems/virtualized Servers Hands-on experience with: Terraform, Kubernetes, Jenkins, Kafka, Github, and configuration management tools such as Ansible. Relevant experience with configuration and implementation of IaaS, Infrastructure as code, AWS, Azure, etc. Extensive knowledge of Linux operating systems, Linux shells and standard utilities, and common Linux security tools at L3 level In depth system administration knowledge and skills for RedHat Linux. Kubernetes Experience - Strong knowledge in Kubernetes deployment frameworks/platforms including Helm, Docker, Rancher, OpenShift, EKS. Provide advanced system administration, operational support and problem resolution for a large complex Linux computing environment, including both virtualized and physical Servers. Create and Patch AMIs, perform pull requests, write Automation code using tools such as Ansible, Terraform, etc. Strong knowledge of secure cloud infrastructure design and components, such as: Servers, operating systems, networks, IAM, and storage. Cloud Certifications, specifically AWS Cloud certification would be preferred. Expert knowledge in core automation development toolchain including Terraform, Ansible, Jenkins, Git, Harness. Mastery of CICD best practices in a large organization. (GitOps/DevOps, secure builds, secure code promotion, deployments (Harness/Argo), automated testing (app and infra), integration of policy frameworks, cost-optimization, SLSA best practices) Experience with architecting, implementing and maintaining highly available mission critical environments for 24/7 availability.
03/05/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Linux Engineer. This engineer will focus on design, support, engineering, and automation for the Linux Operating system. This engineer will need hands on experience with Terraform, Kubernetes, Jenkins, Ansible, AWS, Docker, CICD, DevOps, etc. Responsibilities/Qualifications: Bachelor's degree, preferably in a technical discipline (Computer Science, Mathematics, etc.), or equivalent combination of education and experience required 8+ years' experience in IT systems installation, operations, administration, and maintenance of cloud systems/virtualized Servers Hands-on experience with: Terraform, Kubernetes, Jenkins, Kafka, Github, and configuration management tools such as Ansible. Relevant experience with configuration and implementation of IaaS, Infrastructure as code, AWS, Azure, etc. Extensive knowledge of Linux operating systems, Linux shells and standard utilities, and common Linux security tools at L3 level In depth system administration knowledge and skills for RedHat Linux. Kubernetes Experience - Strong knowledge in Kubernetes deployment frameworks/platforms including Helm, Docker, Rancher, OpenShift, EKS. Provide advanced system administration, operational support and problem resolution for a large complex Linux computing environment, including both virtualized and physical Servers. Create and Patch AMIs, perform pull requests, write Automation code using tools such as Ansible, Terraform, etc. Strong knowledge of secure cloud infrastructure design and components, such as: Servers, operating systems, networks, IAM, and storage. Cloud Certifications, specifically AWS Cloud certification would be preferred. Expert knowledge in core automation development toolchain including Terraform, Ansible, Jenkins, Git, Harness. Mastery of CICD best practices in a large organization. (GitOps/DevOps, secure builds, secure code promotion, deployments (Harness/Argo), automated testing (app and infra), integration of policy frameworks, cost-optimization, SLSA best practices) Experience with architecting, implementing and maintaining highly available mission critical environments for 24/7 availability.
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Linux Engineer. This engineer will focus on design, support, engineering, and automation for the Linux Operating system. This engineer will need hands on experience with Terraform, Kubernetes, Jenkins, Ansible, AWS, Docker, CICD, DevOps, etc. Responsibilities/Qualifications: Bachelor's degree, preferably in a technical discipline (Computer Science, Mathematics, etc.), or equivalent combination of education and experience required 8+ years' experience in IT systems installation, operations, administration, and maintenance of cloud systems/virtualized Servers Hands-on experience with: Terraform, Kubernetes, Jenkins, Kafka, Github, and configuration management tools such as Ansible. Relevant experience with configuration and implementation of IaaS, Infrastructure as code, AWS, Azure, etc. Extensive knowledge of Linux operating systems, Linux shells and standard utilities, and common Linux security tools at L3 level In depth system administration knowledge and skills for RedHat Linux. Kubernetes Experience - Strong knowledge in Kubernetes deployment frameworks/platforms including Helm, Docker, Rancher, OpenShift, EKS. Provide advanced system administration, operational support and problem resolution for a large complex Linux computing environment, including both virtualized and physical Servers. Create and Patch AMIs, perform pull requests, write Automation code using tools such as Ansible, Terraform, etc. Strong knowledge of secure cloud infrastructure design and components, such as: Servers, operating systems, networks, IAM, and storage. Cloud Certifications, specifically AWS Cloud certification would be preferred. Expert knowledge in core automation development toolchain including Terraform, Ansible, Jenkins, Git, Harness. Mastery of CICD best practices in a large organization. (GitOps/DevOps, secure builds, secure code promotion, deployments (Harness/Argo), automated testing (app and infra), integration of policy frameworks, cost-optimization, SLSA best practices) Experience with architecting, implementing and maintaining highly available mission critical environments for 24/7 availability.
03/05/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Linux Engineer. This engineer will focus on design, support, engineering, and automation for the Linux Operating system. This engineer will need hands on experience with Terraform, Kubernetes, Jenkins, Ansible, AWS, Docker, CICD, DevOps, etc. Responsibilities/Qualifications: Bachelor's degree, preferably in a technical discipline (Computer Science, Mathematics, etc.), or equivalent combination of education and experience required 8+ years' experience in IT systems installation, operations, administration, and maintenance of cloud systems/virtualized Servers Hands-on experience with: Terraform, Kubernetes, Jenkins, Kafka, Github, and configuration management tools such as Ansible. Relevant experience with configuration and implementation of IaaS, Infrastructure as code, AWS, Azure, etc. Extensive knowledge of Linux operating systems, Linux shells and standard utilities, and common Linux security tools at L3 level In depth system administration knowledge and skills for RedHat Linux. Kubernetes Experience - Strong knowledge in Kubernetes deployment frameworks/platforms including Helm, Docker, Rancher, OpenShift, EKS. Provide advanced system administration, operational support and problem resolution for a large complex Linux computing environment, including both virtualized and physical Servers. Create and Patch AMIs, perform pull requests, write Automation code using tools such as Ansible, Terraform, etc. Strong knowledge of secure cloud infrastructure design and components, such as: Servers, operating systems, networks, IAM, and storage. Cloud Certifications, specifically AWS Cloud certification would be preferred. Expert knowledge in core automation development toolchain including Terraform, Ansible, Jenkins, Git, Harness. Mastery of CICD best practices in a large organization. (GitOps/DevOps, secure builds, secure code promotion, deployments (Harness/Argo), automated testing (app and infra), integration of policy frameworks, cost-optimization, SLSA best practices) Experience with architecting, implementing and maintaining highly available mission critical environments for 24/7 availability.
We are Global IT Recruitment specialist that provides support to the clients across UK, Europe and Australia. We have an excellent job opportunity for you. Role Title: WAF Engineer: DevOps Automation (F5 Focused) Location: Hybrid - 2 days onsite in Sheffield Duration: Until 30/11/24 Role Description: F5 WAF Engineer - in-depth knowledge of F5 BIG-IP and NGNIX+WAF(Not F5 Platform/network) As an Automation Engineer, you will play a pivotal role in enhancing our IT infrastructure by designing, creating, and maintaining bespoke Continuous Integration/Continuous Deployment (CI/CD) pipelines tailored to specific project needs. This role will have an initial focus on leveraging F5 technologies alongside a broad spectrum of automation and DevOps practices to deliver our automation use cases; however once F5 automaton works have completed, works will progress to other WAF platforms and use cases. You will be responsible for the integration of CI/CD pipelines with solutions developed by other teams, Scripting, and the creation of Infrastructure as Code (IaC) manifests using tools like Terraform and Ansible. Your expertise in Jenkins, JIRA, GitHub, Python, and other relevant technologies will be essential. You should have a solid background in building CI/CD pipelines and a comprehensive understanding of DevOps practices. The ideal candidate should not only have technical proficiency in data structures, automation technologies, API interactions, and cloud services, but also exhibit a strong drive to research, investigate, and collaborate effectively within the organization. Key Responsibilities Developing and Delivering Automation for F5 WAF Platform: In the first instance: Developing and delivering automation solutions specifically for our F5 Web Application Firewall (WAF) platform, aligned with our specific use cases. This involves Scripting, configuring, and deploying automation workflows that enhance security, manageability, and operational efficiency of the F5 WAF environment. CI/CD Pipeline Development: Create, enhance and implement new, customized CI/CD pipelines tailored for specific project use cases, ensuring efficient, automated workflows Pipeline Maintenance: Regularly update and maintain existing CI/CD pipelines to ensure they are efficient, secure, and up-to-date with the latest technology standards Integration of Solutions: Work collaboratively with other teams to integrate their solutions and tools into the CI/CD pipelines effectively, enhancing overall workflow and productivity. IaC Manifests Creation: Develop and maintain Infrastructure as Code (IaC) manifests, predominantly using Terraform, to manage and provision IT infrastructure in a consistent and repeatable manner Tool Proficiency: Utilize and demonstrate expertise in tools such as Jenkins, JIRA, GitHub, and Python, effectively integrating them into the CI/CD processes Script Writing: Write and maintain scripts to automate various aspects of the infrastructure and deployment processes, improving efficiency and reducing the potential for human error. Collaboration and Communication: Collaborate with cross-functional teams, including software development, operations, and quality assurance, to ensure seamless integration and implementation of DevOps practices Proactive Research and Collaboration: Eager to research and utilize company resources like Confluence, find relevant contacts, and reach out to other teams for unknowns. Prepared to independently investigate and resolve challenges. Required F5 Experiences - One or more of these F5 ASM/AWAF Knowledge & Experience: Understanding and practical experience with F5's Application Security Manager (ASM) and Advanced WAF (AWAF), including configuration, management, and troubleshooting of application security policies and web application Firewalls. F5 with API Gateway: Experience: Integrating F5 solutions with API Gateway technologies, demonstrating the ability to secure and manage APIs effectively. Experience in using F5 with Kong API Gateway; managing, and optimizing API traffic through F5 systems. F5 GTM and Proxy Technologies: Knowledge and experience with F5's Global Traffic Manager (GTM) as well as experience with Proxy technologies, including forward and reverse proxies Basic Certificate Management: Knowledge of SSL/TLS certificate management processes, including issuance, renewal, and deployment, within F5 environments. F5 AS3: Experience; Experience with AS3 (Application Services 3 Extension), for declarative automation and orchestration of F5 BIG-IP services. Proficiency in automating the deployment and management of F5 configurations using AS3 Key Experience - Ideal Candidate Profile Technical Expertise in CI/CD Tools: Proficiency in Continuous Integration and Continuous Deployment tools such as Jenkins, CircleCI, Travis CI, GitLab CI, and Bamboo. Ability to configure, manage, and optimize these tools for various project requirements. Proficiency in Scripting Languages: Strong skills in Scripting languages such as Python, Bash, PowerShell. Ability to write and maintain scripts to automate routine tasks and deployments Infrastructure as Code (IaC): Extensive experience in creating and managing infrastructure using code. Proficiency in IaC tools like Terraform, Ansible, Chef, or Puppet Data Structuring and Management: Advanced skills in managing data using formats like JSON, YAML, XML, and others. Capable of parsing, creating, and maintaining complex data structures for configuration and automation purposes. API Integration and Management: Expertise in querying, integrating, and managing APIs. Capable of constructing and executing API calls for data retrieval, updates, and inter-service communication. Version Control Systems: In-depth knowledge of version control systems like Git, including branching strategies, repository management, and integrating with CI/CD pipelines Containerization and Orchestration: Experience with containerization tools such as Docker and orchestration platforms like Kubernetes or Docker Swarm. Understanding of containerized environments and their integration into CI/CD pipelines Cloud Platforms: Familiarity with major cloud platforms like AWS, Azure, or GCP; understanding of cloud-specific services and how to integrate them into CI/CD processes Monitoring and Logging: Knowledge of monitoring and logging tools such as Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana), or Splunk. Ability to set up and maintain monitoring and logging for applications and infrastructure Security Practices in DevOps (DevSecOps): Understanding of security practices in a DevOps environment. Familiarity with security scanning tools, implementing secure coding practices, and ensuring compliance with industry standards Agile and Scrum Methodologies: Experience with Agile and Scrum methodologies. Ability to work in fast-paced, iterative development environments and adapt to changing requirements Networking and Security Fundamentals: Knowledge of networking concepts (eg, TCP/IP, DNS, HTTP/S) and basic security concepts (eg, Firewalls, VPNs, IDS/IPS). Problem-Solving and Analytical Skills: Strong problem-solving skills and ability to analyze complex systems and workflows to propose effective automation solutions. Collaboration and Communication: Excellent collaboration and communication skills. Ability to work effectively in a team and communicate complex technical concepts to both technical and non-technical stakeholders. Project Management Skills: Basic project management skills with the ability to manage timelines, dependencies, and deliverables in a cross-functional environment. Research and Investigative Skills: Motivated to self-educate and explore company resources and external knowledge bases.
03/05/2024
Project-based
We are Global IT Recruitment specialist that provides support to the clients across UK, Europe and Australia. We have an excellent job opportunity for you. Role Title: WAF Engineer: DevOps Automation (F5 Focused) Location: Hybrid - 2 days onsite in Sheffield Duration: Until 30/11/24 Role Description: F5 WAF Engineer - in-depth knowledge of F5 BIG-IP and NGNIX+WAF(Not F5 Platform/network) As an Automation Engineer, you will play a pivotal role in enhancing our IT infrastructure by designing, creating, and maintaining bespoke Continuous Integration/Continuous Deployment (CI/CD) pipelines tailored to specific project needs. This role will have an initial focus on leveraging F5 technologies alongside a broad spectrum of automation and DevOps practices to deliver our automation use cases; however once F5 automaton works have completed, works will progress to other WAF platforms and use cases. You will be responsible for the integration of CI/CD pipelines with solutions developed by other teams, Scripting, and the creation of Infrastructure as Code (IaC) manifests using tools like Terraform and Ansible. Your expertise in Jenkins, JIRA, GitHub, Python, and other relevant technologies will be essential. You should have a solid background in building CI/CD pipelines and a comprehensive understanding of DevOps practices. The ideal candidate should not only have technical proficiency in data structures, automation technologies, API interactions, and cloud services, but also exhibit a strong drive to research, investigate, and collaborate effectively within the organization. Key Responsibilities Developing and Delivering Automation for F5 WAF Platform: In the first instance: Developing and delivering automation solutions specifically for our F5 Web Application Firewall (WAF) platform, aligned with our specific use cases. This involves Scripting, configuring, and deploying automation workflows that enhance security, manageability, and operational efficiency of the F5 WAF environment. CI/CD Pipeline Development: Create, enhance and implement new, customized CI/CD pipelines tailored for specific project use cases, ensuring efficient, automated workflows Pipeline Maintenance: Regularly update and maintain existing CI/CD pipelines to ensure they are efficient, secure, and up-to-date with the latest technology standards Integration of Solutions: Work collaboratively with other teams to integrate their solutions and tools into the CI/CD pipelines effectively, enhancing overall workflow and productivity. IaC Manifests Creation: Develop and maintain Infrastructure as Code (IaC) manifests, predominantly using Terraform, to manage and provision IT infrastructure in a consistent and repeatable manner Tool Proficiency: Utilize and demonstrate expertise in tools such as Jenkins, JIRA, GitHub, and Python, effectively integrating them into the CI/CD processes Script Writing: Write and maintain scripts to automate various aspects of the infrastructure and deployment processes, improving efficiency and reducing the potential for human error. Collaboration and Communication: Collaborate with cross-functional teams, including software development, operations, and quality assurance, to ensure seamless integration and implementation of DevOps practices Proactive Research and Collaboration: Eager to research and utilize company resources like Confluence, find relevant contacts, and reach out to other teams for unknowns. Prepared to independently investigate and resolve challenges. Required F5 Experiences - One or more of these F5 ASM/AWAF Knowledge & Experience: Understanding and practical experience with F5's Application Security Manager (ASM) and Advanced WAF (AWAF), including configuration, management, and troubleshooting of application security policies and web application Firewalls. F5 with API Gateway: Experience: Integrating F5 solutions with API Gateway technologies, demonstrating the ability to secure and manage APIs effectively. Experience in using F5 with Kong API Gateway; managing, and optimizing API traffic through F5 systems. F5 GTM and Proxy Technologies: Knowledge and experience with F5's Global Traffic Manager (GTM) as well as experience with Proxy technologies, including forward and reverse proxies Basic Certificate Management: Knowledge of SSL/TLS certificate management processes, including issuance, renewal, and deployment, within F5 environments. F5 AS3: Experience; Experience with AS3 (Application Services 3 Extension), for declarative automation and orchestration of F5 BIG-IP services. Proficiency in automating the deployment and management of F5 configurations using AS3 Key Experience - Ideal Candidate Profile Technical Expertise in CI/CD Tools: Proficiency in Continuous Integration and Continuous Deployment tools such as Jenkins, CircleCI, Travis CI, GitLab CI, and Bamboo. Ability to configure, manage, and optimize these tools for various project requirements. Proficiency in Scripting Languages: Strong skills in Scripting languages such as Python, Bash, PowerShell. Ability to write and maintain scripts to automate routine tasks and deployments Infrastructure as Code (IaC): Extensive experience in creating and managing infrastructure using code. Proficiency in IaC tools like Terraform, Ansible, Chef, or Puppet Data Structuring and Management: Advanced skills in managing data using formats like JSON, YAML, XML, and others. Capable of parsing, creating, and maintaining complex data structures for configuration and automation purposes. API Integration and Management: Expertise in querying, integrating, and managing APIs. Capable of constructing and executing API calls for data retrieval, updates, and inter-service communication. Version Control Systems: In-depth knowledge of version control systems like Git, including branching strategies, repository management, and integrating with CI/CD pipelines Containerization and Orchestration: Experience with containerization tools such as Docker and orchestration platforms like Kubernetes or Docker Swarm. Understanding of containerized environments and their integration into CI/CD pipelines Cloud Platforms: Familiarity with major cloud platforms like AWS, Azure, or GCP; understanding of cloud-specific services and how to integrate them into CI/CD processes Monitoring and Logging: Knowledge of monitoring and logging tools such as Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana), or Splunk. Ability to set up and maintain monitoring and logging for applications and infrastructure Security Practices in DevOps (DevSecOps): Understanding of security practices in a DevOps environment. Familiarity with security scanning tools, implementing secure coding practices, and ensuring compliance with industry standards Agile and Scrum Methodologies: Experience with Agile and Scrum methodologies. Ability to work in fast-paced, iterative development environments and adapt to changing requirements Networking and Security Fundamentals: Knowledge of networking concepts (eg, TCP/IP, DNS, HTTP/S) and basic security concepts (eg, Firewalls, VPNs, IDS/IPS). Problem-Solving and Analytical Skills: Strong problem-solving skills and ability to analyze complex systems and workflows to propose effective automation solutions. Collaboration and Communication: Excellent collaboration and communication skills. Ability to work effectively in a team and communicate complex technical concepts to both technical and non-technical stakeholders. Project Management Skills: Basic project management skills with the ability to manage timelines, dependencies, and deliverables in a cross-functional environment. Research and Investigative Skills: Motivated to self-educate and explore company resources and external knowledge bases.
OLE Description: F5 WAF Engineer - in-depth knowledge of F5 BIG-IP and NGNIX+WAF(Not F5 Platform/network) As an Automation Engineer, you will play a pivotal role in enhancing our IT infrastructure by designing, creating, and maintaining bespoke Continuous Integration/Continuous Deployment (CI/CD) pipelines tailored to specific project needs. This role will have an initial focus on leveraging F5 technologies alongside a broad spectrum of automation and DevOps practices to deliver our automation use cases; however once F5 automaton works have completed, works will progress to other WAF platforms and use cases. You will be responsible for the integration of CI/CD pipelines with solutions developed by other teams, Scripting, and the creation of Infrastructure as Code (IaC) manifests using tools like Terraform and Ansible. Your expertise in Jenkins, JIRA, GitHub, Python, and other relevant technologies will be essential. You should have a solid background in building CI/CD pipelines and a comprehensive understanding of DevOps practices. The ideal candidate should not only have technical proficiency in data structures, automation technologies, API interactions, and cloud services, but also exhibit a strong drive to research, investigate, and collaborate effectively within the organization. Key Responsibilities Developing and Delivering Automation for F5 WAF Platform: In the first instance: Developing and delivering automation solutions specifically for our F5 Web Application Firewall (WAF) platform, aligned with our specific use cases. This involves Scripting, configuring, and deploying automation workflows that enhance security, manageability, and operational efficiency of the F5 WAF environment. CI/CD Pipeline Development: Create, enhance and implement new, customized CI/CD pipelines tailored for specific project use cases, ensuring efficient, automated workflows Pipeline Maintenance: Regularly update and maintain existing CI/CD pipelines to ensure they are efficient, secure, and up-to-date with the latest technology standards Integration of Solutions: Work collaboratively with other teams to integrate their solutions and tools into the CI/CD pipelines effectively, enhancing overall workflow and productivity. IaC Manifests Creation: Develop and maintain Infrastructure as Code (IaC) manifests, predominantly using Terraform, to manage and provision IT infrastructure in a consistent and repeatable manner Tool Proficiency: Utilize and demonstrate expertise in tools such as Jenkins, JIRA, GitHub, and Python, effectively integrating them into the CI/CD processes Script Writing: Write and maintain scripts to automate various aspects of the infrastructure and deployment processes, improving efficiency and reducing the potential for human error. Collaboration and Communication: Collaborate with cross-functional teams, including software development, operations, and quality assurance, to ensure seamless integration and implementation of DevOps practices Proactive Research and Collaboration: Eager to research and utilize company resources like Confluence, find relevant contacts, and reach out to other teams for unknowns. Prepared to independently investigate and resolve challenges. Required F5 Experiences - One or more of these F5 ASM/AWAF Knowledge & Experience: Understanding and practical experience with F5's Application Security Manager (ASM) and Advanced WAF (AWAF), including configuration, management, and troubleshooting of application security policies and web application Firewalls. F5 with API Gateway: Experience: Integrating F5 solutions with API Gateway technologies, demonstrating the ability to secure and manage APIs effectively. Experience in using F5 with Kong API Gateway; managing, and optimizing API traffic through F5 systems. F5 GTM and Proxy Technologies: Knowledge and experience with F5's Global Traffic Manager (GTM) as well as experience with Proxy technologies, including forward and reverse proxies Basic Certificate Management: Knowledge of SSL/TLS certificate management processes, including issuance, renewal, and deployment, within F5 environments. F5 AS3: Experience; Experience with AS3 (Application Services 3 Extension), for declarative automation and orchestration of F5 BIG-IP services. Proficiency in automating the deployment and management of F5 configurations using AS3 Key Experience - Ideal Candidate Profile Technical Expertise in CI/CD Tools: Proficiency in Continuous Integration and Continuous Deployment tools such as Jenkins, CircleCI, Travis CI, GitLab CI, and Bamboo. Ability to configure, manage, and optimize these tools for various project requirements. Proficiency in Scripting Languages: Strong skills in Scripting languages such as Python, Bash, PowerShell. Ability to write and maintain scripts to automate routine tasks and deployments Infrastructure as Code (IaC): Extensive experience in creating and managing infrastructure using code. Proficiency in IaC tools like Terraform, Ansible, Chef, or Puppet Data Structuring and Management: Advanced skills in managing data using formats like JSON, YAML, XML, and others. Capable of parsing, creating, and maintaining complex data structures for configuration and automation purposes. API Integration and Management: Expertise in querying, integrating, and managing APIs. Capable of constructing and executing API calls for data retrieval, updates, and inter-service communication. Version Control Systems: In-depth knowledge of version control systems like Git, including branching strategies, repository management, and integrating with CI/CD pipelines Containerization and Orchestration: Experience with containerization tools such as Docker and orchestration platforms like Kubernetes or Docker Swarm. Understanding of containerized environments and their integration into CI/CD pipelines Cloud Platforms: Familiarity with major cloud platforms like AWS, Azure, or GCP; understanding of cloud-specific services and how to integrate them into CI/CD processes Monitoring and Logging: Knowledge of monitoring and logging tools such as Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana), or Splunk. Ability to set up and maintain monitoring and logging for applications and infrastructure Security Practices in DevOps (DevSecOps): Understanding of security practices in a DevOps environment. Familiarity with security scanning tools, implementing secure coding practices, and ensuring compliance with industry standards Agile and Scrum Methodologies: Experience with Agile and Scrum methodologies. Ability to work in fast-paced, iterative development environments and adapt to changing requirements Networking and Security Fundamentals: Knowledge of networking concepts (eg, TCP/IP, DNS, HTTP/S) and basic security concepts (eg, Firewalls, VPNs, IDS/IPS). Problem-Solving and Analytical Skills: Strong problem-solving skills and ability to analyze complex systems and workflows to propose effective automation solutions. Collaboration and Communication: Excellent collaboration and communication skills. Ability to work effectively in a team and communicate complex technical concepts to both technical and non-technical stakeholders. Project Management Skills: Basic project management skills with the ability to manage timelines, dependencies, and deliverables in a cross-functional environment. Research and Investigative Skills: Motivated to self-educate and explore company resources and external knowledge bases
03/05/2024
Project-based
OLE Description: F5 WAF Engineer - in-depth knowledge of F5 BIG-IP and NGNIX+WAF(Not F5 Platform/network) As an Automation Engineer, you will play a pivotal role in enhancing our IT infrastructure by designing, creating, and maintaining bespoke Continuous Integration/Continuous Deployment (CI/CD) pipelines tailored to specific project needs. This role will have an initial focus on leveraging F5 technologies alongside a broad spectrum of automation and DevOps practices to deliver our automation use cases; however once F5 automaton works have completed, works will progress to other WAF platforms and use cases. You will be responsible for the integration of CI/CD pipelines with solutions developed by other teams, Scripting, and the creation of Infrastructure as Code (IaC) manifests using tools like Terraform and Ansible. Your expertise in Jenkins, JIRA, GitHub, Python, and other relevant technologies will be essential. You should have a solid background in building CI/CD pipelines and a comprehensive understanding of DevOps practices. The ideal candidate should not only have technical proficiency in data structures, automation technologies, API interactions, and cloud services, but also exhibit a strong drive to research, investigate, and collaborate effectively within the organization. Key Responsibilities Developing and Delivering Automation for F5 WAF Platform: In the first instance: Developing and delivering automation solutions specifically for our F5 Web Application Firewall (WAF) platform, aligned with our specific use cases. This involves Scripting, configuring, and deploying automation workflows that enhance security, manageability, and operational efficiency of the F5 WAF environment. CI/CD Pipeline Development: Create, enhance and implement new, customized CI/CD pipelines tailored for specific project use cases, ensuring efficient, automated workflows Pipeline Maintenance: Regularly update and maintain existing CI/CD pipelines to ensure they are efficient, secure, and up-to-date with the latest technology standards Integration of Solutions: Work collaboratively with other teams to integrate their solutions and tools into the CI/CD pipelines effectively, enhancing overall workflow and productivity. IaC Manifests Creation: Develop and maintain Infrastructure as Code (IaC) manifests, predominantly using Terraform, to manage and provision IT infrastructure in a consistent and repeatable manner Tool Proficiency: Utilize and demonstrate expertise in tools such as Jenkins, JIRA, GitHub, and Python, effectively integrating them into the CI/CD processes Script Writing: Write and maintain scripts to automate various aspects of the infrastructure and deployment processes, improving efficiency and reducing the potential for human error. Collaboration and Communication: Collaborate with cross-functional teams, including software development, operations, and quality assurance, to ensure seamless integration and implementation of DevOps practices Proactive Research and Collaboration: Eager to research and utilize company resources like Confluence, find relevant contacts, and reach out to other teams for unknowns. Prepared to independently investigate and resolve challenges. Required F5 Experiences - One or more of these F5 ASM/AWAF Knowledge & Experience: Understanding and practical experience with F5's Application Security Manager (ASM) and Advanced WAF (AWAF), including configuration, management, and troubleshooting of application security policies and web application Firewalls. F5 with API Gateway: Experience: Integrating F5 solutions with API Gateway technologies, demonstrating the ability to secure and manage APIs effectively. Experience in using F5 with Kong API Gateway; managing, and optimizing API traffic through F5 systems. F5 GTM and Proxy Technologies: Knowledge and experience with F5's Global Traffic Manager (GTM) as well as experience with Proxy technologies, including forward and reverse proxies Basic Certificate Management: Knowledge of SSL/TLS certificate management processes, including issuance, renewal, and deployment, within F5 environments. F5 AS3: Experience; Experience with AS3 (Application Services 3 Extension), for declarative automation and orchestration of F5 BIG-IP services. Proficiency in automating the deployment and management of F5 configurations using AS3 Key Experience - Ideal Candidate Profile Technical Expertise in CI/CD Tools: Proficiency in Continuous Integration and Continuous Deployment tools such as Jenkins, CircleCI, Travis CI, GitLab CI, and Bamboo. Ability to configure, manage, and optimize these tools for various project requirements. Proficiency in Scripting Languages: Strong skills in Scripting languages such as Python, Bash, PowerShell. Ability to write and maintain scripts to automate routine tasks and deployments Infrastructure as Code (IaC): Extensive experience in creating and managing infrastructure using code. Proficiency in IaC tools like Terraform, Ansible, Chef, or Puppet Data Structuring and Management: Advanced skills in managing data using formats like JSON, YAML, XML, and others. Capable of parsing, creating, and maintaining complex data structures for configuration and automation purposes. API Integration and Management: Expertise in querying, integrating, and managing APIs. Capable of constructing and executing API calls for data retrieval, updates, and inter-service communication. Version Control Systems: In-depth knowledge of version control systems like Git, including branching strategies, repository management, and integrating with CI/CD pipelines Containerization and Orchestration: Experience with containerization tools such as Docker and orchestration platforms like Kubernetes or Docker Swarm. Understanding of containerized environments and their integration into CI/CD pipelines Cloud Platforms: Familiarity with major cloud platforms like AWS, Azure, or GCP; understanding of cloud-specific services and how to integrate them into CI/CD processes Monitoring and Logging: Knowledge of monitoring and logging tools such as Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana), or Splunk. Ability to set up and maintain monitoring and logging for applications and infrastructure Security Practices in DevOps (DevSecOps): Understanding of security practices in a DevOps environment. Familiarity with security scanning tools, implementing secure coding practices, and ensuring compliance with industry standards Agile and Scrum Methodologies: Experience with Agile and Scrum methodologies. Ability to work in fast-paced, iterative development environments and adapt to changing requirements Networking and Security Fundamentals: Knowledge of networking concepts (eg, TCP/IP, DNS, HTTP/S) and basic security concepts (eg, Firewalls, VPNs, IDS/IPS). Problem-Solving and Analytical Skills: Strong problem-solving skills and ability to analyze complex systems and workflows to propose effective automation solutions. Collaboration and Communication: Excellent collaboration and communication skills. Ability to work effectively in a team and communicate complex technical concepts to both technical and non-technical stakeholders. Project Management Skills: Basic project management skills with the ability to manage timelines, dependencies, and deliverables in a cross-functional environment. Research and Investigative Skills: Motivated to self-educate and explore company resources and external knowledge bases
*3 days working from London office* Manage the Cyber Test and Validation process, Support Cyber Risk Assessment and drive Cyber Assurance programme across the bank through: Conduct cyber assessment of projects helping to drive adoption of application and infrastructure security controls and best practices. Advise on leading edge engineering to protect the bank's network from security risks related to web, mobile, web services, and Client Server architectures. Conduct risk reviews of 3rd party systems and applications to assess the standard and proprietary application security controls used by the application (eg authentication, authorization, input validation, output sanitization, error handling, application resilience) against bank policies and standards. Work with different teams in various jurisdictions where specific technology and cybersecurity regulations create requirements that are not directly supported by our global framework. Drive implementation of security controls in various platforms by working with technology infrastructure teams. Demonstrate deep understanding, passion and thought leadership for Information and Cybersecurity and its impact of new technologies, services and solutions. Investigate, coordinate and address Information and Cybersecurity incidents Act as liaison for global team in coordinating collection and preservation of forensic evidence in support of security event investigation. Analyse potential infrastructure security incidents to determine if incident qualifies as a legitimate security breach. Collaborate with stakeholders to continually operate and improve a world-class cyber program by providing input into the uplift of sensory tools, detection tuning, and access to data sources to increase detection effectiveness. Convey complicated technical analysis to management via investigation synopses, graphical depictions of attacks, and comprehensive presentations. Act as a liaison to stakeholders, including those outside of the technology team(s), during security investigations and incidents Respond to regulatory requests regarding security incidents, as well as the relevant protective and detective security measures. Report the status of ongoing incidents, as well as the follow-up actions for resolved incidents to management Support Compliance, regulatory, or litigation related investigations by coordinating e-discovery, evidence collection and other such activities. Communicating status and risks in a succinct, direct and open manner for proper issue management life cycle tracking. Drafting responses to requests for information from regulators in the jurisdictions in which the bank operates Coordinating engagements with regulators, including periodic reporting, preparation of presentations and written deliverables Conducting analysis to identify potential gaps and issues from ongoing changes of regulatory requirement of relevance to the bank's business and risk environments Preparing presentations and written products on regulatory trends and issues to inform leadership decisions Coordinating with counterparts in other jurisdictions and regional stakeholders (eg Legal, Compliance, Preferred Qualifications and Experience A minimum of 10+ years of experience with a mix of Cybersecurity, Systems, Infrastructure, Network, and Cloud experience. Broad technical security skills in multiple technology areas such as applications deployments, endpoints, data, infrastructure, cloud, DNS, PKI, Email, OS (Windows, MAC,.NIX), SDN, encryption, forensics, authentication, Firewalls, proxies, identity and access control, BC/DR, remote access, and cryptography. Extensive experience in architecting and engineering complex security solutions utilizing and interpreting models to implement company policies, standards globally. Familiarity with techniques/methodologies such as "Attack and Defensive" methods, Threat Hunting, Threat modelling, Reverse engineering, Vulnerability Management, Data modelling, Evaluation of security products/services, Metrics development, etc. Proficiency and experience in automation and Scripting using Python, Shell, Ansible, Jenkins, etc. Demonstrated experience with utilizing and migrating to one or more cloud technologies such as Microsoft Azure, and AWS. Knowledge of Google Cloud Platform, Alibaba Cloud, and Microsoft Office 365 is a plus. Information Security and/or Information Technology industry certification (CISSP, CISM, CISSP-ISSMP, CRISC, GIAC, Azure and AWS equivalent) preferred. Ability to synthesize data, conceptualize and get to the root cause of processes that created the risk. Experience working in a multi-vendor and outsourced IT environment. Good understanding of COBIT and ITIL processes including change, incident and problem management. Experience in Financial Services is a nice to have but not mandatory. Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing
03/05/2024
Full time
*3 days working from London office* Manage the Cyber Test and Validation process, Support Cyber Risk Assessment and drive Cyber Assurance programme across the bank through: Conduct cyber assessment of projects helping to drive adoption of application and infrastructure security controls and best practices. Advise on leading edge engineering to protect the bank's network from security risks related to web, mobile, web services, and Client Server architectures. Conduct risk reviews of 3rd party systems and applications to assess the standard and proprietary application security controls used by the application (eg authentication, authorization, input validation, output sanitization, error handling, application resilience) against bank policies and standards. Work with different teams in various jurisdictions where specific technology and cybersecurity regulations create requirements that are not directly supported by our global framework. Drive implementation of security controls in various platforms by working with technology infrastructure teams. Demonstrate deep understanding, passion and thought leadership for Information and Cybersecurity and its impact of new technologies, services and solutions. Investigate, coordinate and address Information and Cybersecurity incidents Act as liaison for global team in coordinating collection and preservation of forensic evidence in support of security event investigation. Analyse potential infrastructure security incidents to determine if incident qualifies as a legitimate security breach. Collaborate with stakeholders to continually operate and improve a world-class cyber program by providing input into the uplift of sensory tools, detection tuning, and access to data sources to increase detection effectiveness. Convey complicated technical analysis to management via investigation synopses, graphical depictions of attacks, and comprehensive presentations. Act as a liaison to stakeholders, including those outside of the technology team(s), during security investigations and incidents Respond to regulatory requests regarding security incidents, as well as the relevant protective and detective security measures. Report the status of ongoing incidents, as well as the follow-up actions for resolved incidents to management Support Compliance, regulatory, or litigation related investigations by coordinating e-discovery, evidence collection and other such activities. Communicating status and risks in a succinct, direct and open manner for proper issue management life cycle tracking. Drafting responses to requests for information from regulators in the jurisdictions in which the bank operates Coordinating engagements with regulators, including periodic reporting, preparation of presentations and written deliverables Conducting analysis to identify potential gaps and issues from ongoing changes of regulatory requirement of relevance to the bank's business and risk environments Preparing presentations and written products on regulatory trends and issues to inform leadership decisions Coordinating with counterparts in other jurisdictions and regional stakeholders (eg Legal, Compliance, Preferred Qualifications and Experience A minimum of 10+ years of experience with a mix of Cybersecurity, Systems, Infrastructure, Network, and Cloud experience. Broad technical security skills in multiple technology areas such as applications deployments, endpoints, data, infrastructure, cloud, DNS, PKI, Email, OS (Windows, MAC,.NIX), SDN, encryption, forensics, authentication, Firewalls, proxies, identity and access control, BC/DR, remote access, and cryptography. Extensive experience in architecting and engineering complex security solutions utilizing and interpreting models to implement company policies, standards globally. Familiarity with techniques/methodologies such as "Attack and Defensive" methods, Threat Hunting, Threat modelling, Reverse engineering, Vulnerability Management, Data modelling, Evaluation of security products/services, Metrics development, etc. Proficiency and experience in automation and Scripting using Python, Shell, Ansible, Jenkins, etc. Demonstrated experience with utilizing and migrating to one or more cloud technologies such as Microsoft Azure, and AWS. Knowledge of Google Cloud Platform, Alibaba Cloud, and Microsoft Office 365 is a plus. Information Security and/or Information Technology industry certification (CISSP, CISM, CISSP-ISSMP, CRISC, GIAC, Azure and AWS equivalent) preferred. Ability to synthesize data, conceptualize and get to the root cause of processes that created the risk. Experience working in a multi-vendor and outsourced IT environment. Good understanding of COBIT and ITIL processes including change, incident and problem management. Experience in Financial Services is a nice to have but not mandatory. Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
03/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
03/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
Job title: Senior Golang, Kotlin Developer Location: Osterley, UK Duration: 6 months (Possible extension) Hybrid work option: Minimum 3 days/week from office What you'll do: Create and deliver large-scale software engineering tooling, for the Global OTT platforms. Contribute to the software and infrastructure design of our team's purpose-built platforms. Write resilient code that will be continuously tested, deployed and run at scale in the cloud, on-premise and across a wide range of streaming devices. Be part of a self-organising Agile team. Actively improve overall software quality whilst also helping fellow team members Contribute to the team's technical direction and the improvement of its tools and processes. Update and improve data monitoring and alerting solutions in the department while contributing to the security of our client applications. What you'll bring: Strong experience working across the stack in JavaScript, TypeScript, Node.js or similar technologies such as Kotlin and Go Someone who can help upskill the team on Kotlin and Go will be a plus. Good understanding of development best practices such as pair programming, TDD, continuous integration and continuous delivery Good understanding of/experience with CI tools (Jenkins, Concourse) and testing frameworks Good understanding and working experience with alerting and monitoring KPIs through creation of dashboards for the applications developed. Industry experience working with Proof-of-Concept projects as well as with AWS or similar cloud technologies, building, deploying, and managing virtual resources. Ability and enthusiasm to push for new improvements across the code base and influence/learn from a large community of developers. Experience working closely with DevOps and SREs Driven to work with new technologies and designing solutions with the team from the ground up using effective communication skills that encourage collaboration and teamwork.
03/05/2024
Project-based
Job title: Senior Golang, Kotlin Developer Location: Osterley, UK Duration: 6 months (Possible extension) Hybrid work option: Minimum 3 days/week from office What you'll do: Create and deliver large-scale software engineering tooling, for the Global OTT platforms. Contribute to the software and infrastructure design of our team's purpose-built platforms. Write resilient code that will be continuously tested, deployed and run at scale in the cloud, on-premise and across a wide range of streaming devices. Be part of a self-organising Agile team. Actively improve overall software quality whilst also helping fellow team members Contribute to the team's technical direction and the improvement of its tools and processes. Update and improve data monitoring and alerting solutions in the department while contributing to the security of our client applications. What you'll bring: Strong experience working across the stack in JavaScript, TypeScript, Node.js or similar technologies such as Kotlin and Go Someone who can help upskill the team on Kotlin and Go will be a plus. Good understanding of development best practices such as pair programming, TDD, continuous integration and continuous delivery Good understanding of/experience with CI tools (Jenkins, Concourse) and testing frameworks Good understanding and working experience with alerting and monitoring KPIs through creation of dashboards for the applications developed. Industry experience working with Proof-of-Concept projects as well as with AWS or similar cloud technologies, building, deploying, and managing virtual resources. Ability and enthusiasm to push for new improvements across the code base and influence/learn from a large community of developers. Experience working closely with DevOps and SREs Driven to work with new technologies and designing solutions with the team from the ground up using effective communication skills that encourage collaboration and teamwork.
We are heading up a recruitment drive for a global consultancy that require a DevOps Engineer to join them on a major Government project that's based in Bristol. Job Title - DevOps Engineer Day Rate - £533.59 Location - Bristol (1-2 days a week on site - right now it's more like 1 day a fortnight) iR35 determination - Inside iR35 Duration - 12 months Nationality Requirement: UK Nationals only Job Description: Key Skills . Predominantly (but not exclusively) working on AWS . Extensive use of Kubernetes and Docker, including Openshift . Extensive experience of Gitlab/Github for source control . Good understanding of CI/CD's role in delivering software is more important than specific tooling - given we're having to adapt traditional develop low/deploy high approaches to fit our classified integration and deployment needs . Extensive experience of Linux, including Scripting, etc. Nice to have . Experience of deploying to Azure . Knowledge of classified working practices/risk appetite/policies in classified environment . We're working across security domains, so any knowledge of cross domain solutions or air gapped is a plus AWS as initial hosting provider . Containerised apps using Docker and Kubernetes . Apache Jena . Elastic . PostGIS . Kafka . Apache NiFi . AWS Cognito . HTTP REST, GraphQL, SPARQL interfaces . Web apps based on HTML/CSS/Javascript frameworks such as React The team is small and directly exposed to client stakeholders of varying technical knowledge so strong communication skills are essential
03/05/2024
Project-based
We are heading up a recruitment drive for a global consultancy that require a DevOps Engineer to join them on a major Government project that's based in Bristol. Job Title - DevOps Engineer Day Rate - £533.59 Location - Bristol (1-2 days a week on site - right now it's more like 1 day a fortnight) iR35 determination - Inside iR35 Duration - 12 months Nationality Requirement: UK Nationals only Job Description: Key Skills . Predominantly (but not exclusively) working on AWS . Extensive use of Kubernetes and Docker, including Openshift . Extensive experience of Gitlab/Github for source control . Good understanding of CI/CD's role in delivering software is more important than specific tooling - given we're having to adapt traditional develop low/deploy high approaches to fit our classified integration and deployment needs . Extensive experience of Linux, including Scripting, etc. Nice to have . Experience of deploying to Azure . Knowledge of classified working practices/risk appetite/policies in classified environment . We're working across security domains, so any knowledge of cross domain solutions or air gapped is a plus AWS as initial hosting provider . Containerised apps using Docker and Kubernetes . Apache Jena . Elastic . PostGIS . Kafka . Apache NiFi . AWS Cognito . HTTP REST, GraphQL, SPARQL interfaces . Web apps based on HTML/CSS/Javascript frameworks such as React The team is small and directly exposed to client stakeholders of varying technical knowledge so strong communication skills are essential
Senior Systems Engineer/Junior Technical Architect - Cloud/IAM Hertfordshire - 3 days in the office £65-68k pa + good benefits package Working as part of a global IT team this role is responsible for ensuring that internal and external cloud, web and mobile applications meet IT technical and business requirements. Main responsibilities : Leading the liaison with 3rd party solution providers for new projects or changes to cloud, web and mobile applications Ensure designs adhere to good data practices, compliance, regulatory standards and security frameworks Identifying and capturing non-functional requirements Shaping and evolving technical standards and principles relating to cloud, web and mobile applications Required skills and experience : Cloud (including AWS), web and mobile application technologies Infrastructure and Network understanding, how systems and technology integrate Knowledge of single sign-on, identity and access management (IAM), plus application role-based access Reviewing and advising on third parties' technical designs This is an excellent opportunity for a Senior Systems Engineer/Junior Architect to move in to a more senior position. Please send a CV detailing the required skills and experience for consideration. Senior Systems Engineer/Junior Technical Architect Hertfordshire - 3 days in the office £65-68k pa + good benefits package
03/05/2024
Full time
Senior Systems Engineer/Junior Technical Architect - Cloud/IAM Hertfordshire - 3 days in the office £65-68k pa + good benefits package Working as part of a global IT team this role is responsible for ensuring that internal and external cloud, web and mobile applications meet IT technical and business requirements. Main responsibilities : Leading the liaison with 3rd party solution providers for new projects or changes to cloud, web and mobile applications Ensure designs adhere to good data practices, compliance, regulatory standards and security frameworks Identifying and capturing non-functional requirements Shaping and evolving technical standards and principles relating to cloud, web and mobile applications Required skills and experience : Cloud (including AWS), web and mobile application technologies Infrastructure and Network understanding, how systems and technology integrate Knowledge of single sign-on, identity and access management (IAM), plus application role-based access Reviewing and advising on third parties' technical designs This is an excellent opportunity for a Senior Systems Engineer/Junior Architect to move in to a more senior position. Please send a CV detailing the required skills and experience for consideration. Senior Systems Engineer/Junior Technical Architect Hertfordshire - 3 days in the office £65-68k pa + good benefits package
Robert Half are working with a growing business services organisation in the Bristol area as they continue to build their IT Service Operations function. The Role The Service Desk Manager has responsibility for the management of the IT Service Desk function which includes a desk-based Service Desk team, an Administrative Team and remote Field Service Engineers. The role is supported by Team Leaders who will manage the day-to-day workload of the Service Desk and Field Service Engineers. They are also responsible for the management of the IT Admin team who undertake a variety of admin tasks, including procurement and management of joiner/leaver tickets. The role reports into the incumbent Service Desk Manager within the IT Service team. The Service Desk Manager will ensure robust processes and procedures are in place for the efficient and consistent management of the incidents and service requests. They will develop and embed appropriate Key Performance Indicators (KPI's) to monitor individual and team performance. They will identify Service Improvement Plans (SIP's) to improve service where KPI's are not being achieved. They will produce regular reports for wider IT management to highlight performance of the team and progress against SIP's Day-to-day responsibilities: Ensure that incidents and requests are handled according to agreed procedures and ensure that suitable documentation is available for those providing support. Analyse processes, identify alternative solutions, and recommend new approaches. Help establish requirements for the implementation of changes in processes. Take responsibility for the definition, documentation and satisfactory completion of projects Communicate effectively, acting as a key liaison with practices, team members and colleagues Design and create structured documentation that deals with complex information and manage the configuration of documentation items and files Lead, manage and direct the team to support all aspects of the IT Support Service Drive performance, ensuring agreed SLAs and KPI's are defined, met, and reported on a regular basis. Identifying Service Improvement Plans where improvement is required. Ensure processes are in place for monitoring the quality of interactions with the Service Desk to enable effective performance management and customer satisfaction. Skills/Experience: At least 5 years' experience managing a Service Desk in a large organisation. Demonstrable experience in maturing a Service Desk function Experience with coaching and mentoring team members in different roles with differing skill levels. Ability to analyse and manipulate raw data and turn it into meaningful reports (eg Excel, PowerPivot, PowerBI) Knowledge and experience of the ITIL IT Service Management Framework Experience in the management and configuration of Service Management Toolsets (ZenDesk) Awareness of Information Security principles relevant to Service Desk and industry standard framework (ISO27001) Experience in writing business proposals (eg justification for additional headcount). Experience in budgetary process and procedure. Solid technical knowledge to understand the supported environment of IVC and provide effective leadership and direction for Service Desk team members as well as effective participation in relevant department meetings (eg Projects, Major Incident, Change Advisory Board etc). Network technologies (TCP/IP, DHCP, DNS, LAN, WAN and VPN technologies). Microsoft Operating Systems Email and other productivity tools such as MS Office 365, Office 2016, Office 2019, SharePoint Cloud technology awareness (Azure AD/AWS/SaaS etc.) Telephony solutions (VoIP, SIP, UCaaS) Security technology (eg MFA, Phishing, Anti-Virus etc.) Package: £55,000-£60,000 + bonus + hybrid working Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
03/05/2024
Full time
Robert Half are working with a growing business services organisation in the Bristol area as they continue to build their IT Service Operations function. The Role The Service Desk Manager has responsibility for the management of the IT Service Desk function which includes a desk-based Service Desk team, an Administrative Team and remote Field Service Engineers. The role is supported by Team Leaders who will manage the day-to-day workload of the Service Desk and Field Service Engineers. They are also responsible for the management of the IT Admin team who undertake a variety of admin tasks, including procurement and management of joiner/leaver tickets. The role reports into the incumbent Service Desk Manager within the IT Service team. The Service Desk Manager will ensure robust processes and procedures are in place for the efficient and consistent management of the incidents and service requests. They will develop and embed appropriate Key Performance Indicators (KPI's) to monitor individual and team performance. They will identify Service Improvement Plans (SIP's) to improve service where KPI's are not being achieved. They will produce regular reports for wider IT management to highlight performance of the team and progress against SIP's Day-to-day responsibilities: Ensure that incidents and requests are handled according to agreed procedures and ensure that suitable documentation is available for those providing support. Analyse processes, identify alternative solutions, and recommend new approaches. Help establish requirements for the implementation of changes in processes. Take responsibility for the definition, documentation and satisfactory completion of projects Communicate effectively, acting as a key liaison with practices, team members and colleagues Design and create structured documentation that deals with complex information and manage the configuration of documentation items and files Lead, manage and direct the team to support all aspects of the IT Support Service Drive performance, ensuring agreed SLAs and KPI's are defined, met, and reported on a regular basis. Identifying Service Improvement Plans where improvement is required. Ensure processes are in place for monitoring the quality of interactions with the Service Desk to enable effective performance management and customer satisfaction. Skills/Experience: At least 5 years' experience managing a Service Desk in a large organisation. Demonstrable experience in maturing a Service Desk function Experience with coaching and mentoring team members in different roles with differing skill levels. Ability to analyse and manipulate raw data and turn it into meaningful reports (eg Excel, PowerPivot, PowerBI) Knowledge and experience of the ITIL IT Service Management Framework Experience in the management and configuration of Service Management Toolsets (ZenDesk) Awareness of Information Security principles relevant to Service Desk and industry standard framework (ISO27001) Experience in writing business proposals (eg justification for additional headcount). Experience in budgetary process and procedure. Solid technical knowledge to understand the supported environment of IVC and provide effective leadership and direction for Service Desk team members as well as effective participation in relevant department meetings (eg Projects, Major Incident, Change Advisory Board etc). Network technologies (TCP/IP, DHCP, DNS, LAN, WAN and VPN technologies). Microsoft Operating Systems Email and other productivity tools such as MS Office 365, Office 2016, Office 2019, SharePoint Cloud technology awareness (Azure AD/AWS/SaaS etc.) Telephony solutions (VoIP, SIP, UCaaS) Security technology (eg MFA, Phishing, Anti-Virus etc.) Package: £55,000-£60,000 + bonus + hybrid working Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
Request Technology - Craig Johnson
Washington, Washington DC
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firms Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firms Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firms goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firms technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firms IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
02/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firms Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firms Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firms goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firms technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firms IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firm's Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
02/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firm's Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firm's Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
02/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firm's Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
*We are unable to sponsor as this is a permanent Full time role* *Hybrid 3 days onsite 2 days remote* *On call 1-week a month 24/7 and maintenance windows every other Saturday* A prestigious company is looking for a Senior Intapp Application Engineer. This engineer will focus the design and support of the company's Intapp Walls, Open Intake, Conflicts and Terms Platforms. This engineer will provide level 3 operational support and have deep understanding of the Intapp Platform. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years' experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) Experience with SQL, including stored procedures, functions and triggers is required. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Intapp Platform Products - Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory
02/05/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* *Hybrid 3 days onsite 2 days remote* *On call 1-week a month 24/7 and maintenance windows every other Saturday* A prestigious company is looking for a Senior Intapp Application Engineer. This engineer will focus the design and support of the company's Intapp Walls, Open Intake, Conflicts and Terms Platforms. This engineer will provide level 3 operational support and have deep understanding of the Intapp Platform. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years' experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) Experience with SQL, including stored procedures, functions and triggers is required. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Intapp Platform Products - Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory
*We are unable to sponsor as this is a permanent Full time role* *Hybrid 3 days onsite 2 days remote* *On call 1-week a month 24/7 and maintenance windows every other Saturday* A prestigious company is looking for a Senior Intapp Application Engineer. This engineer will focus the design and support of the company's Intapp Walls, Open Intake, Conflicts and Terms Platforms. This engineer will provide level 3 operational support and have deep understanding of the Intapp Platform. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years' experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) Experience with SQL, including stored procedures, functions and triggers is required. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Intapp Platform Products - Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory
02/05/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* *Hybrid 3 days onsite 2 days remote* *On call 1-week a month 24/7 and maintenance windows every other Saturday* A prestigious company is looking for a Senior Intapp Application Engineer. This engineer will focus the design and support of the company's Intapp Walls, Open Intake, Conflicts and Terms Platforms. This engineer will provide level 3 operational support and have deep understanding of the Intapp Platform. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years' experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) Experience with SQL, including stored procedures, functions and triggers is required. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Intapp Platform Products - Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory
*We are unable to sponsor as this is a permanent Full time role* *Hybrid 3 days onsite 2 days remote* *On call 1-week a month 24/7 and maintenance windows every other Saturday* A prestigious company is looking for a Senior Intapp Application Engineer. This engineer will focus the design and support of the company's Intapp Walls, Open Intake, Conflicts and Terms Platforms. This engineer will provide level 3 operational support and have deep understanding of the Intapp Platform. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years' experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) Experience with SQL, including stored procedures, functions and triggers is required. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Intapp Platform Products - Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory
02/05/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* *Hybrid 3 days onsite 2 days remote* *On call 1-week a month 24/7 and maintenance windows every other Saturday* A prestigious company is looking for a Senior Intapp Application Engineer. This engineer will focus the design and support of the company's Intapp Walls, Open Intake, Conflicts and Terms Platforms. This engineer will provide level 3 operational support and have deep understanding of the Intapp Platform. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years' experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) Experience with SQL, including stored procedures, functions and triggers is required. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Intapp Platform Products - Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory
*We are unable to sponsor as this is a permanent Full time role* *Hybrid 3 days onsite 2 days remote* *On call 1-week a month 24/7 and maintenance windows every other Saturday* A prestigious company is looking for a Senior Intapp Application Engineer. This engineer will focus the design and support of the company's Intapp Walls, Open Intake, Conflicts and Terms Platforms. This engineer will provide level 3 operational support and have deep understanding of the Intapp Platform. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years' experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) Experience with SQL, including stored procedures, functions and triggers is required. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Intapp Platform Products - Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory
02/05/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* *Hybrid 3 days onsite 2 days remote* *On call 1-week a month 24/7 and maintenance windows every other Saturday* A prestigious company is looking for a Senior Intapp Application Engineer. This engineer will focus the design and support of the company's Intapp Walls, Open Intake, Conflicts and Terms Platforms. This engineer will provide level 3 operational support and have deep understanding of the Intapp Platform. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years' experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) Experience with SQL, including stored procedures, functions and triggers is required. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Intapp Platform Products - Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory