Contact Centre Solution Architect 6 week contract role Fully remote £750 per day inside IR35 As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: Solution Design and Architecture: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Implementation and Configuration: Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and Support: Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning: Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building: Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Skills and qualifications: Bachelor's or master's degree in computer science, Information Technology, or related field. Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. Does this sound like you? If so, APPLY NOW! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
29/04/2024
Project-based
Contact Centre Solution Architect 6 week contract role Fully remote £750 per day inside IR35 As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: Solution Design and Architecture: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Implementation and Configuration: Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and Support: Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning: Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building: Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Skills and qualifications: Bachelor's or master's degree in computer science, Information Technology, or related field. Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. Does this sound like you? If so, APPLY NOW! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
People Generalist 18 month Fixed term contract Hybrid working Provide subject matter expertise for all People data and systems, and general support within the People team through the co-ordination of key HR activities and projects. A great role for development towards Junior Business Partner role, covering all aspects of the Employee life cycle. KEY RESPONSIBILITIES HR Systems System owner for Sage People System Learning Hub (LMS) People Hub (Reward Gateway) HALO Responsible for proactively managing the people systems in order to maintain integrity and confidentiality of employee and organisational data. Key interface to ensure consistent system provision and that any system improvements are managed and implemented appropriately. First point of contact on People system queries. Operations Second line support for all people related queries, and point of escalation for the People Administrator on People inbox queries. Lead on the communications and support on the companies performance review processes. Lead on the communications and support for the Employee Recognition Programme. Manage ER life cycle processes and procedures across the business areas. Provide cover for Reception in periods of absence. Data and Reporting Provide data and reporting across the people team. Drive accuracy of all data with the People administrator. Managing confidential data relating to performance, talent and pay reviews and preparing information for senior stakeholders. Create, review and update controlled HR Documents, ensuring all documents are version controlled and reflected in the Information Management System (IMS), to ensure compliance with ISO guidelines on an ongoing basis. Pension and Payroll Responsible for the accurate input and reporting for the monthly payroll, pension and associated benefits administration within the agreed timeframes so that both employer and employee contributions are submitted to the provider as required. Projects Provide support, and lead where relevant, for all HR activities and projects related to wellbeing Reward and recognition Compliance and Security To support and contribute actively to health and safety, environmental, business continuity and information security arrangements that meets our obligations to our customers. Contributing to continual process improvements Project People is acting as an Employment Agency in relation to this vacancy.
29/04/2024
People Generalist 18 month Fixed term contract Hybrid working Provide subject matter expertise for all People data and systems, and general support within the People team through the co-ordination of key HR activities and projects. A great role for development towards Junior Business Partner role, covering all aspects of the Employee life cycle. KEY RESPONSIBILITIES HR Systems System owner for Sage People System Learning Hub (LMS) People Hub (Reward Gateway) HALO Responsible for proactively managing the people systems in order to maintain integrity and confidentiality of employee and organisational data. Key interface to ensure consistent system provision and that any system improvements are managed and implemented appropriately. First point of contact on People system queries. Operations Second line support for all people related queries, and point of escalation for the People Administrator on People inbox queries. Lead on the communications and support on the companies performance review processes. Lead on the communications and support for the Employee Recognition Programme. Manage ER life cycle processes and procedures across the business areas. Provide cover for Reception in periods of absence. Data and Reporting Provide data and reporting across the people team. Drive accuracy of all data with the People administrator. Managing confidential data relating to performance, talent and pay reviews and preparing information for senior stakeholders. Create, review and update controlled HR Documents, ensuring all documents are version controlled and reflected in the Information Management System (IMS), to ensure compliance with ISO guidelines on an ongoing basis. Pension and Payroll Responsible for the accurate input and reporting for the monthly payroll, pension and associated benefits administration within the agreed timeframes so that both employer and employee contributions are submitted to the provider as required. Projects Provide support, and lead where relevant, for all HR activities and projects related to wellbeing Reward and recognition Compliance and Security To support and contribute actively to health and safety, environmental, business continuity and information security arrangements that meets our obligations to our customers. Contributing to continual process improvements Project People is acting as an Employment Agency in relation to this vacancy.
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
Microsoft Data Security Consultant - Purview, Exchange, SharePoint - £60,000 - £85,000 - Remote WHY? One of the fastest growing Cyber Security Companies Member of the Microsoft Intelligent Security Association (MISA) Named a National Cyber Security Centre Assured Service Provider. Technology: Microsoft Stack Exchange, SharePoint, Teams Purview (Essential) Responsibilities: Subject matter expert for the Microsoft Purview suite of services; specifically, Insider Risk Management, Information Protection and Data Loss Prevention. Lead and deliver data security and regulatory compliance focused consultancy engagements. Proven experience curating technical and architectural documentation such as Designs, Operating Models and Solution Specifications. Support pre-sales activities where necessary to help build the Data Security Practice revenue pipeline. Microsoft Data Security Consultant - Purview, Exchange, SharePoint - £60,000 - £85,000 - Remote
29/04/2024
Full time
Microsoft Data Security Consultant - Purview, Exchange, SharePoint - £60,000 - £85,000 - Remote WHY? One of the fastest growing Cyber Security Companies Member of the Microsoft Intelligent Security Association (MISA) Named a National Cyber Security Centre Assured Service Provider. Technology: Microsoft Stack Exchange, SharePoint, Teams Purview (Essential) Responsibilities: Subject matter expert for the Microsoft Purview suite of services; specifically, Insider Risk Management, Information Protection and Data Loss Prevention. Lead and deliver data security and regulatory compliance focused consultancy engagements. Proven experience curating technical and architectural documentation such as Designs, Operating Models and Solution Specifications. Support pre-sales activities where necessary to help build the Data Security Practice revenue pipeline. Microsoft Data Security Consultant - Purview, Exchange, SharePoint - £60,000 - £85,000 - Remote
Local Data Migration Lead About the Program: Our client is undertaking a global enterprise-wide business transformation program aimed at harmonizing and simplifying core end-to-end processes across the organization. Their mission is to enable seamless execution through a standardized IT landscape, with SAP S/4HANA at its core. Role Overview: As the Local Data Migration Lead, you'll play a pivotal role in driving successful business transformation. You'll ensure that local data migration activities align with the project global strategy and methodology. Collaborating closely with functional streams, local subject matter experts (SMEs), and Business Data Content Owners, you'll contribute to the overall success of the program. Key Responsibilities: End-to-End Data Migration: Lead data migration activities, ensuring accuracy, completeness, and data integrity as we transition from Legacy systems to SAP platforms. Proactively identify and mitigate risks associated with data migration, maintaining high data quality and governance standards. Business Alignment: Work closely with functional teams to gather business data requirements and create value mappings. Ensure local activities adhere to the governance, executed within expected timelines, and meet quality standards. Project Accountability: Plan, manage risks, and address issues related to business data migration. Communicate effectively with senior management and escalate as needed. Track business deliverables, ensuring readiness and data quality. Data Cleansing: Monitor continuity of data cleansing activities alongside business teams. Guide team members before, during, and after cleansing activities. Collaborate with the Cutover Lead to align data migration efforts. Compliance: Ensure compliance with data protection and privacy regulations relevant to the organization. Qualifications: Bachelor's or Master's degree in computer science, Information Technology, or a related field. 5+ years of hands-on experience in SAP data migration/clean-up activities, preferably in the Pharma/healthcare industry. Proven experience leading end-to-end SAP data migration projects , with in-depth knowledge of SAP modules and associated data migration tools. Strong project management skills, including planning, execution, and risk management. Competency in understanding S/4 Data Structures and setup in various SAP Modules , including MDG . Knowledge of designing, implementing data mapping, transformation, and validation processes using data migration toolsets. Familiarity with Material, Customer, and Vendor Master Data objects and conversions. Ability to conduct workshops with business representatives and team members. Knowledge of GxP and CSV . Experience with SAP or third-party data migration toolsets. Proficiency in project management tools (eg, Smartsheet, Jira, Solman). Excellent communication skills in English (both written and spoken); German is a plus. A collaborative team player with strong analytical thinking and prioritization abilities. Hands-on attitude and solution-oriented mindset. Ability to establish a solid network and work effectively across organizational boundaries. Nice-to-Have: Certifications in SAP modules or data migration tools. Job Title: Local SAP Data Migration Lead Location: Basel, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
29/04/2024
Project-based
Local Data Migration Lead About the Program: Our client is undertaking a global enterprise-wide business transformation program aimed at harmonizing and simplifying core end-to-end processes across the organization. Their mission is to enable seamless execution through a standardized IT landscape, with SAP S/4HANA at its core. Role Overview: As the Local Data Migration Lead, you'll play a pivotal role in driving successful business transformation. You'll ensure that local data migration activities align with the project global strategy and methodology. Collaborating closely with functional streams, local subject matter experts (SMEs), and Business Data Content Owners, you'll contribute to the overall success of the program. Key Responsibilities: End-to-End Data Migration: Lead data migration activities, ensuring accuracy, completeness, and data integrity as we transition from Legacy systems to SAP platforms. Proactively identify and mitigate risks associated with data migration, maintaining high data quality and governance standards. Business Alignment: Work closely with functional teams to gather business data requirements and create value mappings. Ensure local activities adhere to the governance, executed within expected timelines, and meet quality standards. Project Accountability: Plan, manage risks, and address issues related to business data migration. Communicate effectively with senior management and escalate as needed. Track business deliverables, ensuring readiness and data quality. Data Cleansing: Monitor continuity of data cleansing activities alongside business teams. Guide team members before, during, and after cleansing activities. Collaborate with the Cutover Lead to align data migration efforts. Compliance: Ensure compliance with data protection and privacy regulations relevant to the organization. Qualifications: Bachelor's or Master's degree in computer science, Information Technology, or a related field. 5+ years of hands-on experience in SAP data migration/clean-up activities, preferably in the Pharma/healthcare industry. Proven experience leading end-to-end SAP data migration projects , with in-depth knowledge of SAP modules and associated data migration tools. Strong project management skills, including planning, execution, and risk management. Competency in understanding S/4 Data Structures and setup in various SAP Modules , including MDG . Knowledge of designing, implementing data mapping, transformation, and validation processes using data migration toolsets. Familiarity with Material, Customer, and Vendor Master Data objects and conversions. Ability to conduct workshops with business representatives and team members. Knowledge of GxP and CSV . Experience with SAP or third-party data migration toolsets. Proficiency in project management tools (eg, Smartsheet, Jira, Solman). Excellent communication skills in English (both written and spoken); German is a plus. A collaborative team player with strong analytical thinking and prioritization abilities. Hands-on attitude and solution-oriented mindset. Ability to establish a solid network and work effectively across organizational boundaries. Nice-to-Have: Certifications in SAP modules or data migration tools. Job Title: Local SAP Data Migration Lead Location: Basel, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Senior Systems Engineer - DOORS - Naval/Maritime - Radar Job Functions Activities will include all aspects of the Systems Engineering life cycle from System Concept through to Delivery and Acceptance, including Bid Support, System Design, Integration, Verification and Customer Acceptance. You will be responsible for the specification, development, integration, verification and acceptance of systems for both Internal and External Customers. You will have the ability to deal with a variety of people from different disciplines, organisations and nationalities on a daily basis to deliver the systems engineering aspects of projects, as required. You will take an active role in the definition, realisation and proving of new products which build upon reputation for innovation and leading edge technology. You will manage stakeholders throughout the system life cycle through a pro-active approach and effective communication. You will create a variety of technical documentation for both technical and non-technical readership. Travel within the UK and overseas is required and is considered a regular feature of this role. Requests could be made at short notice. Any other task associated with this role Requirements Essential Experience of systems design, integration & test. An understanding of Systems and Product life cycles from concept through to delivery. An understanding of a range of Engineering disciplines (Software, Mechanical, and Electrical). Good inter-personal skills with the ability to communicate to all levels within the organisation and externally. The flexibility to apply skills and knowledge across a number of different projects and products across the organisation. Computer literate with a good standard of written English, capable of compiling accurate, detailed and well-presented technical proposals, specifications and reports. A willingness to travel. (NB whilst this role is based at our Enfield premises, a certain amount of business travel will be required depending upon project requirements). Degree (or equivalent) qualified in an engineering or science discipline. Desirable (Not Essential) An understanding of Radar Systems is desirable, although not essential if other complementary skills demonstrate a capacity to understand new technologies quickly and effectively. Experience of the whole product life cycle (concept generation, concept demonstration, development, production and in-service support). Experience of working with and developing systems using communications protocols. (eg, RS485, RS232, TCP/IP, Canbus etc.) Experience of working on product development for Naval Platforms. Experience of working on or with Navigation equipment. The ability to lead multi-skilled engineering teams. The ability to deliver engineering packages of work to time, cost, and quality. Member of a Professional Engineering Institution (eg, IMechE, IET, INCOSE). UK Security clearance. UK Driving License.
29/04/2024
Project-based
Senior Systems Engineer - DOORS - Naval/Maritime - Radar Job Functions Activities will include all aspects of the Systems Engineering life cycle from System Concept through to Delivery and Acceptance, including Bid Support, System Design, Integration, Verification and Customer Acceptance. You will be responsible for the specification, development, integration, verification and acceptance of systems for both Internal and External Customers. You will have the ability to deal with a variety of people from different disciplines, organisations and nationalities on a daily basis to deliver the systems engineering aspects of projects, as required. You will take an active role in the definition, realisation and proving of new products which build upon reputation for innovation and leading edge technology. You will manage stakeholders throughout the system life cycle through a pro-active approach and effective communication. You will create a variety of technical documentation for both technical and non-technical readership. Travel within the UK and overseas is required and is considered a regular feature of this role. Requests could be made at short notice. Any other task associated with this role Requirements Essential Experience of systems design, integration & test. An understanding of Systems and Product life cycles from concept through to delivery. An understanding of a range of Engineering disciplines (Software, Mechanical, and Electrical). Good inter-personal skills with the ability to communicate to all levels within the organisation and externally. The flexibility to apply skills and knowledge across a number of different projects and products across the organisation. Computer literate with a good standard of written English, capable of compiling accurate, detailed and well-presented technical proposals, specifications and reports. A willingness to travel. (NB whilst this role is based at our Enfield premises, a certain amount of business travel will be required depending upon project requirements). Degree (or equivalent) qualified in an engineering or science discipline. Desirable (Not Essential) An understanding of Radar Systems is desirable, although not essential if other complementary skills demonstrate a capacity to understand new technologies quickly and effectively. Experience of the whole product life cycle (concept generation, concept demonstration, development, production and in-service support). Experience of working with and developing systems using communications protocols. (eg, RS485, RS232, TCP/IP, Canbus etc.) Experience of working on product development for Naval Platforms. Experience of working on or with Navigation equipment. The ability to lead multi-skilled engineering teams. The ability to deliver engineering packages of work to time, cost, and quality. Member of a Professional Engineering Institution (eg, IMechE, IET, INCOSE). UK Security clearance. UK Driving License.
Do you have solid MS Defender Stack experience? Do you have a genuine passion for technology coupled with tenacity, drive, and strong interpersonal skills? This could be the role for you: COMPANY: Global Consultancy with a strong vision and a reputation for excellence. Known worldwide as a trusted advisor to its clients and best in class, this is an exciting opportunity for an exceptional individual, looking to build a solid career with a world-leading firm. ROLE: Due to growth, this client is looking for a Security Engineer to join their team. This is a hybrid role where you will be expected to come into their City office three days per week. SKILLS: You MUST be a high calibre individual with a solid background in Security Engineering preferably with a degree in a security related field (ie. network engineering, computer science, penetration testing, digital forensics) and strong technical knowledge across various security pillars (network/cloud/infrastructure/email/endpoint). To be considered for this role you must have solid administration experience in Microsoft Defender Stack. Must have: Defender for Endpoint, Microsoft Defender for Office 365, Defender for Cloud, Defender for Cloud Apps (CASB) Preferrable: Defender for Identity, Azure MFA), IBM QROC/QRadar. Desirable: Any experience of Vulnerability Management Optimisation at scale in an enterprise environment. (eg, Kenna. VM/Cisco Vulnerability Management, Nucleus, Rapid 7, Armis other similar Vulnerability Management Optimisation platforms also considered) RESPONSIBILITIES: Working within a high-calibre team environment, your role will include: -Performing vendor assessments and technical security risk reviews -Day-to-day administration of numerous security platforms used by SOC and Security Engineering teams. You will contribute to the technical design of security systems and systems to meet the needs of internal clients whilst managing risk. Work closely with Change Control to deliver new solutions and ongoing system upgrades. If you are looking to build a career within a growing, professional firm then this could be the role for you. As well as a competitive salary and benefits package (including bonus, 25 days holiday + more), you will get the opportunity to work in an inclusive and diverse culture which welcomes all points of view. If you feel this is the role for you, then please do send your CV for consideration.
29/04/2024
Full time
Do you have solid MS Defender Stack experience? Do you have a genuine passion for technology coupled with tenacity, drive, and strong interpersonal skills? This could be the role for you: COMPANY: Global Consultancy with a strong vision and a reputation for excellence. Known worldwide as a trusted advisor to its clients and best in class, this is an exciting opportunity for an exceptional individual, looking to build a solid career with a world-leading firm. ROLE: Due to growth, this client is looking for a Security Engineer to join their team. This is a hybrid role where you will be expected to come into their City office three days per week. SKILLS: You MUST be a high calibre individual with a solid background in Security Engineering preferably with a degree in a security related field (ie. network engineering, computer science, penetration testing, digital forensics) and strong technical knowledge across various security pillars (network/cloud/infrastructure/email/endpoint). To be considered for this role you must have solid administration experience in Microsoft Defender Stack. Must have: Defender for Endpoint, Microsoft Defender for Office 365, Defender for Cloud, Defender for Cloud Apps (CASB) Preferrable: Defender for Identity, Azure MFA), IBM QROC/QRadar. Desirable: Any experience of Vulnerability Management Optimisation at scale in an enterprise environment. (eg, Kenna. VM/Cisco Vulnerability Management, Nucleus, Rapid 7, Armis other similar Vulnerability Management Optimisation platforms also considered) RESPONSIBILITIES: Working within a high-calibre team environment, your role will include: -Performing vendor assessments and technical security risk reviews -Day-to-day administration of numerous security platforms used by SOC and Security Engineering teams. You will contribute to the technical design of security systems and systems to meet the needs of internal clients whilst managing risk. Work closely with Change Control to deliver new solutions and ongoing system upgrades. If you are looking to build a career within a growing, professional firm then this could be the role for you. As well as a competitive salary and benefits package (including bonus, 25 days holiday + more), you will get the opportunity to work in an inclusive and diverse culture which welcomes all points of view. If you feel this is the role for you, then please do send your CV for consideration.
Our client a Global Services Organisation with more than 130000 employees are seeking to recruit a Programme IT Financial Controller and you will bring the below skill set: Your experience working in a consulting services or programme management organisation will be critical to your success in this role. You will also be able to demonstrate: Demonstrable experience in Project, Portfolio Accounting and leading the financial aspects of a large scale IT programmes including Driving automation and standardisation of process. Advanced Excel and automation of reporting & MI skills Knowledge of revenue recognition practices and policies in a consulting services environment Experience managing the finances for sub-contractors Relevant Financial qualification such as ACCA or CIMA and 8+ years PQE Bachelor's or Master's degree in business, Operations, Finance or related field or equivalent work experience As a Programme Financial Controller, you will be responsible for: Financial Planning and Analysis: Develop and manage the budget for the entire programmes and provide FP&A support to large scale Programmes. Collaborate with relevant stakeholders to ensure accurate financial forecasts, revenue recognition and cost decision support. Cost Management: Monitor and control expenditures to ensure they align with the approved budget. Collaborate with the programme governance team to implement cost-saving measures without compromising the quality of delivery. Financial Reporting: Prepare regular financial reports, analysis and commentary for senior management and key stakeholders. Provide insights into financial performance, risks, and opportunities. Business Partnering: Trusted business partner and advisor to the Client Delivery Partner and their Management team. Standardisation, Automation and Change Management: Ability to support and drive standardisation of process, automation and to solve complex problems. Drive change in a rapidly evolving, complex environment. Compliance and Risk Management: Ensure compliance with financial regulations and internal policies. Identify and mitigate financial risks associated with the programme. Vendor Management: Collaborate with procurement and vendor management teams to ensure cost-effective execution by the subcontractors. Monitor vendor invoices and payments. Financial Analysis: Conduct financial analysis to support decision-making processes. Evaluate the financial impact of different delivery strategies and scenarios. Resource Allocation: Work closely with the programme governance team to allocate financial resources efficiently. Optimize resource allocation to meet programme goals. Audit and Control: Coordinate with internal and external auditors to facilitate audits. Implement and maintain internal controls related to financial processes.
29/04/2024
Project-based
Our client a Global Services Organisation with more than 130000 employees are seeking to recruit a Programme IT Financial Controller and you will bring the below skill set: Your experience working in a consulting services or programme management organisation will be critical to your success in this role. You will also be able to demonstrate: Demonstrable experience in Project, Portfolio Accounting and leading the financial aspects of a large scale IT programmes including Driving automation and standardisation of process. Advanced Excel and automation of reporting & MI skills Knowledge of revenue recognition practices and policies in a consulting services environment Experience managing the finances for sub-contractors Relevant Financial qualification such as ACCA or CIMA and 8+ years PQE Bachelor's or Master's degree in business, Operations, Finance or related field or equivalent work experience As a Programme Financial Controller, you will be responsible for: Financial Planning and Analysis: Develop and manage the budget for the entire programmes and provide FP&A support to large scale Programmes. Collaborate with relevant stakeholders to ensure accurate financial forecasts, revenue recognition and cost decision support. Cost Management: Monitor and control expenditures to ensure they align with the approved budget. Collaborate with the programme governance team to implement cost-saving measures without compromising the quality of delivery. Financial Reporting: Prepare regular financial reports, analysis and commentary for senior management and key stakeholders. Provide insights into financial performance, risks, and opportunities. Business Partnering: Trusted business partner and advisor to the Client Delivery Partner and their Management team. Standardisation, Automation and Change Management: Ability to support and drive standardisation of process, automation and to solve complex problems. Drive change in a rapidly evolving, complex environment. Compliance and Risk Management: Ensure compliance with financial regulations and internal policies. Identify and mitigate financial risks associated with the programme. Vendor Management: Collaborate with procurement and vendor management teams to ensure cost-effective execution by the subcontractors. Monitor vendor invoices and payments. Financial Analysis: Conduct financial analysis to support decision-making processes. Evaluate the financial impact of different delivery strategies and scenarios. Resource Allocation: Work closely with the programme governance team to allocate financial resources efficiently. Optimize resource allocation to meet programme goals. Audit and Control: Coordinate with internal and external auditors to facilitate audits. Implement and maintain internal controls related to financial processes.
Actimize Data Engineer Contract Dublin 6-18 Months. My client a leader in their space is in urgent need of a talented and experienced Actimize Data Engineer to join them on a long term rolling contract. Candidates will have extensive of experience in Information Technology. Prior work experience in financial domain related to broker/dealer trading activities and domain knowledge of asset classes like (Fixed Income Or Equity) is preferred. Very strong experience in ETL. You will have extensive experience in writing medium to complex SQLs and building code base in PL/SQL. Candidates will have very strong experience in UNIX Shell Scripting. You will have hands on experience in job scheduling tools like Autosys. Hands on experience on working with databases like Oracle. You will have experience in implementing the concepts of data warehousing and business intelligence. You will have experience in Agile software development methodologies and related toolsets. You will work as part of a globally blended team of resources (both Associates and consultants). You will Participates as an individual contributor on projects, completing activities as part of a team related to special initiatives and/or operations. If this role sounds of interest drop me a CV so that we can speak in more detail.
29/04/2024
Project-based
Actimize Data Engineer Contract Dublin 6-18 Months. My client a leader in their space is in urgent need of a talented and experienced Actimize Data Engineer to join them on a long term rolling contract. Candidates will have extensive of experience in Information Technology. Prior work experience in financial domain related to broker/dealer trading activities and domain knowledge of asset classes like (Fixed Income Or Equity) is preferred. Very strong experience in ETL. You will have extensive experience in writing medium to complex SQLs and building code base in PL/SQL. Candidates will have very strong experience in UNIX Shell Scripting. You will have hands on experience in job scheduling tools like Autosys. Hands on experience on working with databases like Oracle. You will have experience in implementing the concepts of data warehousing and business intelligence. You will have experience in Agile software development methodologies and related toolsets. You will work as part of a globally blended team of resources (both Associates and consultants). You will Participates as an individual contributor on projects, completing activities as part of a team related to special initiatives and/or operations. If this role sounds of interest drop me a CV so that we can speak in more detail.
Our client invites applications for the position of E-7 System Safety Engineer/Safety Engineer, based in Yeovil, Bristol, or Milton Keynes. This opportunity is available as either a Full-Time or part time role, with hybrid working arrangements. Position Overview: As an integral member of our client's team, the E-7 System Safety Engineer will collaborate closely with the Systems Safety and Environmental Engineering Manager and report directly to the E-7 Wedgetail Lead Safety Engineer. The primary focus will be on undertaking development and in-service System Safety activities to support the customer and the UK and US-based suppliers Key Responsibilities: Development of Operational, Product, and System Safety artefacts and associated documentation in compliance with Defence Standard 00-056 for the E-7 programme. Ensuring effective Hazard Identification and Analysis, including the generation of Hazard Logs and Programmable Element Safety Assessment. Chairing System Safety Working Groups and actively participating in customer safety meetings. Identifying, supervising, and implementing risk management strategies and supporting the development of mitigation plans. Applying appropriate safety legislation and regulations and supporting the ongoing development and enhancement of safety processes. Some travel within the UK, and possibly the US, may be required. Preferred Skills, Qualifications & Experience: A degree in Engineering or equivalent qualification, coupled with formal system safety training. Demonstrated experience in leading and developing Safety Assessments for aircraft training and associated synthetic training systems. Previous industry experience in Military Air environment Safety Engineering, with a strong understanding of Def Stan 00-056. Proficiency in safety tools such as CASSANDRA, BowTieXP, Adelard Assurance, and Safety Case Environment. Excellent communication skills, technical proficiency, and project management capabilities are essential. Diplomatic yet assertive approach, with the ability to engage effectively with UK MOD customers, suppliers, and Boeing counterparts. Familiarity with UK military aircraft platforms and systems would be advantageous. Completion or pursuit of a postgraduate qualification in System Safety Engineering is highly desirable. Work Authorisation: This position is open to locally hired candidates with the legal right to work in the UK. Our client will not seek immigration or labour sponsorship for applicants. Security Clearance: Applicants must be eligible to obtain UK security clearance, which requires UK Citizenship.
29/04/2024
Project-based
Our client invites applications for the position of E-7 System Safety Engineer/Safety Engineer, based in Yeovil, Bristol, or Milton Keynes. This opportunity is available as either a Full-Time or part time role, with hybrid working arrangements. Position Overview: As an integral member of our client's team, the E-7 System Safety Engineer will collaborate closely with the Systems Safety and Environmental Engineering Manager and report directly to the E-7 Wedgetail Lead Safety Engineer. The primary focus will be on undertaking development and in-service System Safety activities to support the customer and the UK and US-based suppliers Key Responsibilities: Development of Operational, Product, and System Safety artefacts and associated documentation in compliance with Defence Standard 00-056 for the E-7 programme. Ensuring effective Hazard Identification and Analysis, including the generation of Hazard Logs and Programmable Element Safety Assessment. Chairing System Safety Working Groups and actively participating in customer safety meetings. Identifying, supervising, and implementing risk management strategies and supporting the development of mitigation plans. Applying appropriate safety legislation and regulations and supporting the ongoing development and enhancement of safety processes. Some travel within the UK, and possibly the US, may be required. Preferred Skills, Qualifications & Experience: A degree in Engineering or equivalent qualification, coupled with formal system safety training. Demonstrated experience in leading and developing Safety Assessments for aircraft training and associated synthetic training systems. Previous industry experience in Military Air environment Safety Engineering, with a strong understanding of Def Stan 00-056. Proficiency in safety tools such as CASSANDRA, BowTieXP, Adelard Assurance, and Safety Case Environment. Excellent communication skills, technical proficiency, and project management capabilities are essential. Diplomatic yet assertive approach, with the ability to engage effectively with UK MOD customers, suppliers, and Boeing counterparts. Familiarity with UK military aircraft platforms and systems would be advantageous. Completion or pursuit of a postgraduate qualification in System Safety Engineering is highly desirable. Work Authorisation: This position is open to locally hired candidates with the legal right to work in the UK. Our client will not seek immigration or labour sponsorship for applicants. Security Clearance: Applicants must be eligible to obtain UK security clearance, which requires UK Citizenship.
Position: Senior Design Engineer Pay rate: £50 p/h inside IR35. location: Filton, Bristol Role Type: 12-Month Contract with Extension Position: Hybrid IO Associates seeks a Senior Design Engineer for the Filton site. Join a global aerospace leader specializing in commercial and military aircraft, helicopters, defense, and space sectors. This role offers a chance to contribute to innovative projects within a dynamic team shaping the future of aviation and space systems. Responsibilities Ensure that the structural design meets airworthiness standards and product requirements while aligning with designated Design Quality Assurance Criteria. Lead technical studies, trades, and investigations to deliver technical solutions according to relevant design methods and procedures. Support the identification, management, and timely delivery of changes through Mod opening, DFM release, and Stage 3 Closure of Mods, emphasizing adherence to cost, schedule, and quality objectives. Provide design leadership to both Internal and External designers, focusing on Lean Engineering improvements such as 'Right First Time' and Lead Time Reduction, essential for meeting design requirements within program constraints. Skills Required Your responsibilities include decision-making and influencing within a complex stakeholder and customer network to ensure successful right-first-time deliveries and meeting all planned milestones. Collaborate with and influence technical experts and specialists to achieve optimal technical and business solutions. Demonstrate a strong track record in advancing new technologies, executing Design to Cost projects, and initiating strategic technology initiatives. Proficiency in design toolsets like CATIA V5, ICC, Zamiz, ECM, Solings, and PASS is necessary, along with holding Design Authorisation Signatory authority. This is an excellent opportunity to work for an international company that encourages and facilitates personal growth. Please apply or get in touch with Munish
29/04/2024
Project-based
Position: Senior Design Engineer Pay rate: £50 p/h inside IR35. location: Filton, Bristol Role Type: 12-Month Contract with Extension Position: Hybrid IO Associates seeks a Senior Design Engineer for the Filton site. Join a global aerospace leader specializing in commercial and military aircraft, helicopters, defense, and space sectors. This role offers a chance to contribute to innovative projects within a dynamic team shaping the future of aviation and space systems. Responsibilities Ensure that the structural design meets airworthiness standards and product requirements while aligning with designated Design Quality Assurance Criteria. Lead technical studies, trades, and investigations to deliver technical solutions according to relevant design methods and procedures. Support the identification, management, and timely delivery of changes through Mod opening, DFM release, and Stage 3 Closure of Mods, emphasizing adherence to cost, schedule, and quality objectives. Provide design leadership to both Internal and External designers, focusing on Lean Engineering improvements such as 'Right First Time' and Lead Time Reduction, essential for meeting design requirements within program constraints. Skills Required Your responsibilities include decision-making and influencing within a complex stakeholder and customer network to ensure successful right-first-time deliveries and meeting all planned milestones. Collaborate with and influence technical experts and specialists to achieve optimal technical and business solutions. Demonstrate a strong track record in advancing new technologies, executing Design to Cost projects, and initiating strategic technology initiatives. Proficiency in design toolsets like CATIA V5, ICC, Zamiz, ECM, Solings, and PASS is necessary, along with holding Design Authorisation Signatory authority. This is an excellent opportunity to work for an international company that encourages and facilitates personal growth. Please apply or get in touch with Munish
Team Leader SOC Analyst Based on site in Birmingham Monday - Friday (9-5) Outside IR35 The ideal candidate must hold an active security clearance (SC) due to the time scale of the project The candidate will need to have worked in a SOC, perform Tier 3 functions and be an overall Manager for all the shifts. What's in Store for You: Cutting-Edge Technological Playground: Delve into LogRhythm, Splunk, Darktrace (Threat Visualizer), and FireEye (EX, NX, HX, CMS) - platforms where your expertise shines brightest. Mastering Networks: Navigate the OSI Reference Model and engage with various network communication protocols with finesse. Unleash Action: Dive deep into incident response, log analysis, and PCAP analysis - your canvas for showcasing cybersecurity excellence. Digital Sleuth: Investigate Windows/Linux systems, uncovering signs of compromise with your digital magnifying glass. Communication Virtuoso: Translate cybersecurity risks into language that resonates with business objectives. Incident Commander: Lead security incidents with strategic finesse, providing user-centric updates along the way. Guardian of Cyber Realms: Implement Defensive Cyber-attack methodologies and frameworks, safeguarding digital territories with your toolkit. Scripting Expertise: Elevate your game with foundational Scripting knowledge, adding an extra layer of brilliance to your arsenal. SOC Mastery: Your journey through Security Operations Centers or as a security analyst equips you to handle incidents across a spectrum of tools. Why Choose Us? Continuous Learning Environment: Elevate your skills in an ecosystem that thrives on constant growth and development. Talented Team Collaboration: Work alongside a diverse and highly skilled cohort, fostering innovation and creativity. Cutting-Edge Challenges: Tackle the latest security challenges head-on, equipped with the most advanced technology available.
29/04/2024
Project-based
Team Leader SOC Analyst Based on site in Birmingham Monday - Friday (9-5) Outside IR35 The ideal candidate must hold an active security clearance (SC) due to the time scale of the project The candidate will need to have worked in a SOC, perform Tier 3 functions and be an overall Manager for all the shifts. What's in Store for You: Cutting-Edge Technological Playground: Delve into LogRhythm, Splunk, Darktrace (Threat Visualizer), and FireEye (EX, NX, HX, CMS) - platforms where your expertise shines brightest. Mastering Networks: Navigate the OSI Reference Model and engage with various network communication protocols with finesse. Unleash Action: Dive deep into incident response, log analysis, and PCAP analysis - your canvas for showcasing cybersecurity excellence. Digital Sleuth: Investigate Windows/Linux systems, uncovering signs of compromise with your digital magnifying glass. Communication Virtuoso: Translate cybersecurity risks into language that resonates with business objectives. Incident Commander: Lead security incidents with strategic finesse, providing user-centric updates along the way. Guardian of Cyber Realms: Implement Defensive Cyber-attack methodologies and frameworks, safeguarding digital territories with your toolkit. Scripting Expertise: Elevate your game with foundational Scripting knowledge, adding an extra layer of brilliance to your arsenal. SOC Mastery: Your journey through Security Operations Centers or as a security analyst equips you to handle incidents across a spectrum of tools. Why Choose Us? Continuous Learning Environment: Elevate your skills in an ecosystem that thrives on constant growth and development. Talented Team Collaboration: Work alongside a diverse and highly skilled cohort, fostering innovation and creativity. Cutting-Edge Challenges: Tackle the latest security challenges head-on, equipped with the most advanced technology available.
Job Title: Genesys Subject Matter Expert (SME)/ Architect Duration: 6 weeks Location: Remote Contract Inside IR35 on umbrella Job Description: As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities : Solution Design and Architecture : Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Implementation and Configuration : Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and Support: Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning : Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building : Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Skills and qualifications: Bachelor's or master's degree in computer science, Information Technology, or related field. 10+ years of experience in contact center technology implementation, with a focus on Genesys solutions. Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues.
29/04/2024
Project-based
Job Title: Genesys Subject Matter Expert (SME)/ Architect Duration: 6 weeks Location: Remote Contract Inside IR35 on umbrella Job Description: As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities : Solution Design and Architecture : Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Implementation and Configuration : Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and Support: Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning : Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building : Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Skills and qualifications: Bachelor's or master's degree in computer science, Information Technology, or related field. 10+ years of experience in contact center technology implementation, with a focus on Genesys solutions. Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues.
Client Account Manager (Media/Publishing) Role: Client Account Manager Specialism(s): Creative Services, Account Management, Stakeholder Management, Campaign Management, Media, Publishing, Communication Type: Contract Duration: 6months + Location: London Start: ASAP/Urgent Pay Rate: £250 - £325 per day (Inside IR35) Client Account Manager (Media/Publishing) CPS Group UK are delighted to be working with a global media brand to appoint a skilled account manager to help lead client relationships for some of the world's most influential brands and managing the delivery of campaigns across platforms. This is a fantastic opportunity to work as part of a newly established account management team alongside our sales, digital & social planners, production, and creative teams to deliver world class custom content campaigns for distribution on linear, print, digital and social platforms. The role requires a passionate and proactive team-player to deliver superior service to clients by managing the delivery of world class custom content and media campaigns. Fostering client relationships, whilst operating as the link between our clients and internal teams to expertly deliver on client briefs and expectations. Role Overview * Comfortable to take the lead on client calls and internal calls with senior stakeholders * Able to manage and rally the internal teams to deliver set objectives on time * Working cross-functionally with media planners and managing client approval of campaign plans * Manage the expectations of the campaign stakeholders and always being one step ahead in campaign deliverables and pre-empting challenges and finding solutions. * Lead the management and delivery of our custom content and media campaigns for various scope and scale, across multiple markets. * Confidently stepping into the role of client manager and delivering the highest level of service and professionalism to our clients by delivering on their briefs and fostering relationships. * Working with the sales leads to deepening the commercial potential with our clients. * Being the central point to internal stakeholders in delivering a campaign, this includes for example our creative and project management teams who produce the content, and the media planning team to who build and deliver media activations, as well as legal, finance and billing teams. * Managing client expectations throughout the process, including representing the creative idea and storytelling integrity * Ensure all projects are on budget and provide regular updates to sales, finance and senior teams, flagging any issues Required Skills & Experience * An experienced account manager who has a proven track record of working with and interpreting client requests/briefs and working with internal teams to manage client expectations. * Experienced in managing pan-regional campaigns end-to-end and are passionate about storytelling and campaign media management across all platforms and channels with a specific focus on digital and social. * Proven experience in delivering and executing media and/or custom content campaigns * Proven experience in delivering campaigns from brief through content production, media activation to campaign wrap up. * Possess a keen eye for detail when it comes to financial management and campaign reconciliation * Ability to turn complex and often fluid information into productive status documents. * A team player and a self-starter, able to clearly communicate status of projects at any point both internally and externally with clients. * Diligent with an extreme eye for detail, you will be organised, flexible and solutions focussed. * Keeping the plates spinning on multiple projects at once. * Experience working with clients globally on pan-regional campaigns and be able to navigate often complex stakeholder frameworks. * Calm under pressure: able to manage under condensed timelines. For more information or immediate consideration for this opportunity, please contact Charlie Grant at CPS Group UK or email (see below) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found on our website
29/04/2024
Project-based
Client Account Manager (Media/Publishing) Role: Client Account Manager Specialism(s): Creative Services, Account Management, Stakeholder Management, Campaign Management, Media, Publishing, Communication Type: Contract Duration: 6months + Location: London Start: ASAP/Urgent Pay Rate: £250 - £325 per day (Inside IR35) Client Account Manager (Media/Publishing) CPS Group UK are delighted to be working with a global media brand to appoint a skilled account manager to help lead client relationships for some of the world's most influential brands and managing the delivery of campaigns across platforms. This is a fantastic opportunity to work as part of a newly established account management team alongside our sales, digital & social planners, production, and creative teams to deliver world class custom content campaigns for distribution on linear, print, digital and social platforms. The role requires a passionate and proactive team-player to deliver superior service to clients by managing the delivery of world class custom content and media campaigns. Fostering client relationships, whilst operating as the link between our clients and internal teams to expertly deliver on client briefs and expectations. Role Overview * Comfortable to take the lead on client calls and internal calls with senior stakeholders * Able to manage and rally the internal teams to deliver set objectives on time * Working cross-functionally with media planners and managing client approval of campaign plans * Manage the expectations of the campaign stakeholders and always being one step ahead in campaign deliverables and pre-empting challenges and finding solutions. * Lead the management and delivery of our custom content and media campaigns for various scope and scale, across multiple markets. * Confidently stepping into the role of client manager and delivering the highest level of service and professionalism to our clients by delivering on their briefs and fostering relationships. * Working with the sales leads to deepening the commercial potential with our clients. * Being the central point to internal stakeholders in delivering a campaign, this includes for example our creative and project management teams who produce the content, and the media planning team to who build and deliver media activations, as well as legal, finance and billing teams. * Managing client expectations throughout the process, including representing the creative idea and storytelling integrity * Ensure all projects are on budget and provide regular updates to sales, finance and senior teams, flagging any issues Required Skills & Experience * An experienced account manager who has a proven track record of working with and interpreting client requests/briefs and working with internal teams to manage client expectations. * Experienced in managing pan-regional campaigns end-to-end and are passionate about storytelling and campaign media management across all platforms and channels with a specific focus on digital and social. * Proven experience in delivering and executing media and/or custom content campaigns * Proven experience in delivering campaigns from brief through content production, media activation to campaign wrap up. * Possess a keen eye for detail when it comes to financial management and campaign reconciliation * Ability to turn complex and often fluid information into productive status documents. * A team player and a self-starter, able to clearly communicate status of projects at any point both internally and externally with clients. * Diligent with an extreme eye for detail, you will be organised, flexible and solutions focussed. * Keeping the plates spinning on multiple projects at once. * Experience working with clients globally on pan-regional campaigns and be able to navigate often complex stakeholder frameworks. * Calm under pressure: able to manage under condensed timelines. For more information or immediate consideration for this opportunity, please contact Charlie Grant at CPS Group UK or email (see below) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found on our website
Social Media & Marketing Content Lead is required by a growing company to join their marketing team and drive their online presence. You will be responsible for: delivering social media strategy and growing company's online presence across various social media platforms creating marketing content engaging with company's online community monitoring social media and analysing ad campaigns performance reporting on online metrics and providing recommendations for improvement Required experience and skills: social media management and content creation experience excellent communication skills basic graphic design and video editing experience social media analytics tools experience experience in B2B marketing will be beneficial
29/04/2024
Full time
Social Media & Marketing Content Lead is required by a growing company to join their marketing team and drive their online presence. You will be responsible for: delivering social media strategy and growing company's online presence across various social media platforms creating marketing content engaging with company's online community monitoring social media and analysing ad campaigns performance reporting on online metrics and providing recommendations for improvement Required experience and skills: social media management and content creation experience excellent communication skills basic graphic design and video editing experience social media analytics tools experience experience in B2B marketing will be beneficial
Gensys SME/Contact Center Solution Architect Duration: 6 weeks Location: Remote IR35 Status: Mandated PAYE only We are heading up a recruitment drive on behalf of a leading IT consultancy that require a Gensys SME/Contact Center Solution Architect to join their team on a major project that is based remotely. As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: Solution Design and Architecture: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Implementation and Configuration: Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and Support: Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning: Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building: Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Skills and qualifications: Bachelor's or master's degree in computer science, Information Technology, or related field. 10+ years of experience in contact center technology implementation, with a focus on Genesys solutions. Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable.
29/04/2024
Project-based
Gensys SME/Contact Center Solution Architect Duration: 6 weeks Location: Remote IR35 Status: Mandated PAYE only We are heading up a recruitment drive on behalf of a leading IT consultancy that require a Gensys SME/Contact Center Solution Architect to join their team on a major project that is based remotely. As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: Solution Design and Architecture: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Implementation and Configuration: Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and Support: Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning: Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building: Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Skills and qualifications: Bachelor's or master's degree in computer science, Information Technology, or related field. 10+ years of experience in contact center technology implementation, with a focus on Genesys solutions. Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable.
Commercial Analyst Up to £500 P/D Inside IR35 3 days on-site East Kilbride Active SC would advantageous We are looking for a Commerical Analyst to join our Public Sector client to work closely with the Commercial Leads to support Commercial Operations. This will include the management of the commercial documentation and analysis of the performance metrics. You will use your knowledge and experience to ensure that the commercial processes are correctly maintained and accurate, timely information is available. You will work across our stakeholder teams to support requirements definition and translate these into commercial propositions (contracts and tenders). You will have the ability to work on a variety of IT systems and produce collated commercial reports. Please provide any additional information specific to this role Responsibilities Work within the commercial team to support and maintain the commercial processes, including contract preparation, management, and development Maintaining effective contract management information systems and development and implementation of contract management and compliance plans Contract management and performance monitoring, to deliver enduring through-life value-for-money solutions Ensure all commercial documentation is retained and stored in the appropriate location in our contract and contractors database Support development of processes to build the commercial knowledge base Support the operation and management of Supplier Review meetings Assist in the production of financial and commercial analysis, metric reporting and reporting process development. Essential Previous experience of working within a commercial or procurement team Familiarity with the basics of contracts and tenders Problem-solving capabilities, able to build relationships and influence people Demonstrate process management skills with the ability to communicate across a varied team Good analytical skills with the ability to design and develop performance reports within MS Excel Ability to use IT systems to enter and analyse information, including P2P systems You have excellent knowledge of Excel and are capable of using analysis functions Desirable Excellent communication skills Experience of operating a supplier performance/relationship management process Understanding of an IT Service Management organisation Experience in a central Government procurement team or of the public procurement regulations and process. Professional Qualifications Desirable - attainment of or working towards World Commerce and Contracting Association (WorldCC) accreditation.
29/04/2024
Project-based
Commercial Analyst Up to £500 P/D Inside IR35 3 days on-site East Kilbride Active SC would advantageous We are looking for a Commerical Analyst to join our Public Sector client to work closely with the Commercial Leads to support Commercial Operations. This will include the management of the commercial documentation and analysis of the performance metrics. You will use your knowledge and experience to ensure that the commercial processes are correctly maintained and accurate, timely information is available. You will work across our stakeholder teams to support requirements definition and translate these into commercial propositions (contracts and tenders). You will have the ability to work on a variety of IT systems and produce collated commercial reports. Please provide any additional information specific to this role Responsibilities Work within the commercial team to support and maintain the commercial processes, including contract preparation, management, and development Maintaining effective contract management information systems and development and implementation of contract management and compliance plans Contract management and performance monitoring, to deliver enduring through-life value-for-money solutions Ensure all commercial documentation is retained and stored in the appropriate location in our contract and contractors database Support development of processes to build the commercial knowledge base Support the operation and management of Supplier Review meetings Assist in the production of financial and commercial analysis, metric reporting and reporting process development. Essential Previous experience of working within a commercial or procurement team Familiarity with the basics of contracts and tenders Problem-solving capabilities, able to build relationships and influence people Demonstrate process management skills with the ability to communicate across a varied team Good analytical skills with the ability to design and develop performance reports within MS Excel Ability to use IT systems to enter and analyse information, including P2P systems You have excellent knowledge of Excel and are capable of using analysis functions Desirable Excellent communication skills Experience of operating a supplier performance/relationship management process Understanding of an IT Service Management organisation Experience in a central Government procurement team or of the public procurement regulations and process. Professional Qualifications Desirable - attainment of or working towards World Commerce and Contracting Association (WorldCC) accreditation.
Risk Analyst with ERP and ETRM experience is required required for a leading Energy Trading company based in London. The team has a broad skill set to cover the various applications and technologies used. The analysts are expected to have knowledge in at least one of these areas, and be willing to learn the others to some extent: SAP or other ERP system (eg Oracle, Microsoft Dynamics, etc.) Data analytics systems such as SAP HANA or Snowflake C/ETRM systems such as Allegro Horizon, Endur/Openlink, RightAngle, Triple Point, etc. INSIDE IR35 HYBRID WORKING Working knowledge/experience of 1-4 years as a functional analysts for an ERP system, in an area/module associated with Purchase to Pay, Order to Cash, Logistics processes (eg MM/SD SAP modules); ability to perform configuration and troubleshooting of associated functionality; familiarity with document flows and associated master data Working knowledge/experience of 1-4 years as a functional analyst or consultant for an E/CTRM system such as Allegro Horizon, Endur/Openlink, RightAngle, Triple Point, etc. Ability to read and debug code for troubleshooting purposes (not development) - languages such as ABAP, C#, HTML Ability to write and interpret complex SQL queries for troubleshooting and analysis purposes, involving multiple tables and complex join conditions Experience with change management and version management in software development Basic knowledge of integration with other systems - eg interfaces using IDoc's, XML's, flat files, API's, Middleware systems such as webMethods, Mulesoft, etc. Basic knowledge of cloud computing concepts and cloud platforms such as Azure, AWS, etc.
29/04/2024
Project-based
Risk Analyst with ERP and ETRM experience is required required for a leading Energy Trading company based in London. The team has a broad skill set to cover the various applications and technologies used. The analysts are expected to have knowledge in at least one of these areas, and be willing to learn the others to some extent: SAP or other ERP system (eg Oracle, Microsoft Dynamics, etc.) Data analytics systems such as SAP HANA or Snowflake C/ETRM systems such as Allegro Horizon, Endur/Openlink, RightAngle, Triple Point, etc. INSIDE IR35 HYBRID WORKING Working knowledge/experience of 1-4 years as a functional analysts for an ERP system, in an area/module associated with Purchase to Pay, Order to Cash, Logistics processes (eg MM/SD SAP modules); ability to perform configuration and troubleshooting of associated functionality; familiarity with document flows and associated master data Working knowledge/experience of 1-4 years as a functional analyst or consultant for an E/CTRM system such as Allegro Horizon, Endur/Openlink, RightAngle, Triple Point, etc. Ability to read and debug code for troubleshooting purposes (not development) - languages such as ABAP, C#, HTML Ability to write and interpret complex SQL queries for troubleshooting and analysis purposes, involving multiple tables and complex join conditions Experience with change management and version management in software development Basic knowledge of integration with other systems - eg interfaces using IDoc's, XML's, flat files, API's, Middleware systems such as webMethods, Mulesoft, etc. Basic knowledge of cloud computing concepts and cloud platforms such as Azure, AWS, etc.
Trading Analyst with SAP experience is required for a leading Energy Trading company based in London. This is part of a team that has a broad skill set to cover the various applications and technologies used. For this position, the focus is on SAP INSIDE IR35 HYBRID Working knowledge of the MM and/or SD SAP modules (1-4 years of experience) - ability to perform configuration and troubleshooting of associated functionality; familiarity with document flows, master data (customer, vendor, material), pricing configuration, document types, etc. Ability to read and debug ABAP code for troubleshooting purposes (not development) Experience with SAP change management, preferably Solution Manager - managing transports, resolving conflicts, etc. Basic knowledge of SAP security; ability to display security roles and interpret its configuration, basic troubleshooting of access issues reported by customers, etc. Basic knowledge of SAP integration with other systems (SAP and non-SAP) - eg interfaces using IDoc's, XML's, flat files; microservices and RFC based interfaces; PI/XI integration
29/04/2024
Project-based
Trading Analyst with SAP experience is required for a leading Energy Trading company based in London. This is part of a team that has a broad skill set to cover the various applications and technologies used. For this position, the focus is on SAP INSIDE IR35 HYBRID Working knowledge of the MM and/or SD SAP modules (1-4 years of experience) - ability to perform configuration and troubleshooting of associated functionality; familiarity with document flows, master data (customer, vendor, material), pricing configuration, document types, etc. Ability to read and debug ABAP code for troubleshooting purposes (not development) Experience with SAP change management, preferably Solution Manager - managing transports, resolving conflicts, etc. Basic knowledge of SAP security; ability to display security roles and interpret its configuration, basic troubleshooting of access issues reported by customers, etc. Basic knowledge of SAP integration with other systems (SAP and non-SAP) - eg interfaces using IDoc's, XML's, flat files; microservices and RFC based interfaces; PI/XI integration
We are looking for an experienced IAM engineer/Tech Lead focused on Authentication and who can really drive topics for the team, and has experience with coaching teammembers with result driven achievements. As a Tech Lead, you are part of a team what is responsible for all the application for authentication for our employees( more than 20,000 people). What you will be doing: Coaching of medior/senior colleague on Authentication methods and increase her technical knowledge Having a clear roadmap for more than 10 applications of the team Increased maturity of the team What you need to be successful in this role: should have 10+ experience in IAM domain. should have depth and breadth of technical/functional/domain know-how. should be able to work independently contribute to solution of a program. Candidate is expected to knowledge in a security technology/IAM domain/functional competency area. Build successful working relationships with team members, and stakeholders that improves the value of the security services being performed. Strong logical & analytics skills. Programming skills is a MUST: C++, Java, Powershell and RestAPI. Good knowledge of Security technology (PKI, FIDO, Cryptography) and standards (NIST, PSI). Ability to drives deliverables and balance multiple tasks simultaneously. Manage the development, test security solutions. Experience with MIMCM, PingID/PingFederate, PKI, RSA, Sailpoint, Cyber Ark, AzureAD, Microsoft and Linux a distinct advantage (3 Must have) Develop solution plans for security verification and development with security testing methodologies and tools. Excellent problem solving skills.
29/04/2024
Project-based
We are looking for an experienced IAM engineer/Tech Lead focused on Authentication and who can really drive topics for the team, and has experience with coaching teammembers with result driven achievements. As a Tech Lead, you are part of a team what is responsible for all the application for authentication for our employees( more than 20,000 people). What you will be doing: Coaching of medior/senior colleague on Authentication methods and increase her technical knowledge Having a clear roadmap for more than 10 applications of the team Increased maturity of the team What you need to be successful in this role: should have 10+ experience in IAM domain. should have depth and breadth of technical/functional/domain know-how. should be able to work independently contribute to solution of a program. Candidate is expected to knowledge in a security technology/IAM domain/functional competency area. Build successful working relationships with team members, and stakeholders that improves the value of the security services being performed. Strong logical & analytics skills. Programming skills is a MUST: C++, Java, Powershell and RestAPI. Good knowledge of Security technology (PKI, FIDO, Cryptography) and standards (NIST, PSI). Ability to drives deliverables and balance multiple tasks simultaneously. Manage the development, test security solutions. Experience with MIMCM, PingID/PingFederate, PKI, RSA, Sailpoint, Cyber Ark, AzureAD, Microsoft and Linux a distinct advantage (3 Must have) Develop solution plans for security verification and development with security testing methodologies and tools. Excellent problem solving skills.
ENGINEERING MANAGER Up to £75 per hour Plymouth - Hybrid (2-3 days in office) Discovering unparalleled innovation and expertise with a global leader in engineering and technology solutions, looking for an ENGINEERING MANAGER . You will experience top-tier services designed to elevate your projects and exceed expectations working with them. You will be involved in supporting the Design and Safety Manager with day-to-day engineering decisions. Report directly to the Design and Safety Manager and provide support to them, ensuring the delivery of engineering outcomes and the assurance of technical documentation. Skills Required: Managed up to at least 40 engineers. Knowledge of Design and Nuclear Safety. Mechanical/Electrical/Civil experience. Background in Engineering systems and design. Preferred - extensive knowledge of design codes. Join a trusted industry leader committed to driving progress and success on a global scale. Unlock new possibilities for your ventures with their esteemed team in Defence, Nuclear, Marine, and more. *PS: The Company can't provide any sponsorship, so only candidates with the existing right to work in the UK will be considered for this role.
29/04/2024
Project-based
ENGINEERING MANAGER Up to £75 per hour Plymouth - Hybrid (2-3 days in office) Discovering unparalleled innovation and expertise with a global leader in engineering and technology solutions, looking for an ENGINEERING MANAGER . You will experience top-tier services designed to elevate your projects and exceed expectations working with them. You will be involved in supporting the Design and Safety Manager with day-to-day engineering decisions. Report directly to the Design and Safety Manager and provide support to them, ensuring the delivery of engineering outcomes and the assurance of technical documentation. Skills Required: Managed up to at least 40 engineers. Knowledge of Design and Nuclear Safety. Mechanical/Electrical/Civil experience. Background in Engineering systems and design. Preferred - extensive knowledge of design codes. Join a trusted industry leader committed to driving progress and success on a global scale. Unlock new possibilities for your ventures with their esteemed team in Defence, Nuclear, Marine, and more. *PS: The Company can't provide any sponsorship, so only candidates with the existing right to work in the UK will be considered for this role.