Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to resolution. You will be joining a challenging and faced paced environment which will allow you to progress and develop your skills further with a wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly escalated where required. Proactively manage open incidents, working with 2nd and 3rd line teams to gain the fastest resolution based on incident SLA. Maintain and administer user accounts, ensuring users only have access to what they require in order to fulfil their roles. . The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. Experience working in a service management function. Knowledge of Active Directory and O365 would be hugely beneficial. Flexible to work on a shift rotation basis. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
26/04/2024
Full time
Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to resolution. You will be joining a challenging and faced paced environment which will allow you to progress and develop your skills further with a wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly escalated where required. Proactively manage open incidents, working with 2nd and 3rd line teams to gain the fastest resolution based on incident SLA. Maintain and administer user accounts, ensuring users only have access to what they require in order to fulfil their roles. . The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. Experience working in a service management function. Knowledge of Active Directory and O365 would be hugely beneficial. Flexible to work on a shift rotation basis. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Your new company I have partnered exclusively with the global leader in providing monetisation applications for users around the world. Every day, their platforms deliver value to users that boosts revenues, increases margins, and enables rapid responses to change market dynamics and volatility. Your new role This role is open to candidates within the UTC 5 to -6 time zone only. You will take ownership of customer incidents reported, and see them through to completion. Provide technical assistance via support desk system, email, and messaging systems. Collaborate cross-functionally to escalate complex issues. Process and document error reports and performance metric non-conformances. Track and maintain workflows for on and off platform customer onboarding. Develop and maintain knowledge-bases and FAQ documents. What you'll need to succeed You'll need significant IT Helpdesk experience in an XaaS organisation.Good familiarity with x86 server hardwaregood familiarity with Linux/BSD-based systemsExceptional customer-facing communication skills.Bonus points for experience in working environments with many concurrently-running projects, familiarity with colocation data centre environments or familiarity with distributed storage and hypervisor environments. What you'll get in return Share options. Unlimited holiday policy - they don't believe in limiting how much time you need to rest away from work. 100% Remote working. Fantastic opportunities to develop - they have a habit of promoting in house. A great team with a passion for working collaboratively. Enhanced family friendly policies. A truly flexible workplace! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
26/04/2024
Full time
Your new company I have partnered exclusively with the global leader in providing monetisation applications for users around the world. Every day, their platforms deliver value to users that boosts revenues, increases margins, and enables rapid responses to change market dynamics and volatility. Your new role This role is open to candidates within the UTC 5 to -6 time zone only. You will take ownership of customer incidents reported, and see them through to completion. Provide technical assistance via support desk system, email, and messaging systems. Collaborate cross-functionally to escalate complex issues. Process and document error reports and performance metric non-conformances. Track and maintain workflows for on and off platform customer onboarding. Develop and maintain knowledge-bases and FAQ documents. What you'll need to succeed You'll need significant IT Helpdesk experience in an XaaS organisation.Good familiarity with x86 server hardwaregood familiarity with Linux/BSD-based systemsExceptional customer-facing communication skills.Bonus points for experience in working environments with many concurrently-running projects, familiarity with colocation data centre environments or familiarity with distributed storage and hypervisor environments. What you'll get in return Share options. Unlimited holiday policy - they don't believe in limiting how much time you need to rest away from work. 100% Remote working. Fantastic opportunities to develop - they have a habit of promoting in house. A great team with a passion for working collaboratively. Enhanced family friendly policies. A truly flexible workplace! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
IT Support Specialist - VIP Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd line while retaining ownership of issues through to resolution, including providing a remote hands service for infrastructure incidents when required. Adhere to published processes and procedures while instigating changes where required. Maintain asset inventory ensuring accuracy at all times. The Requirements Demonstrable experience supporting a VIP or executive user base. Excellent knowledge of Windows 10 and Microsoft Office (2016 onwards). Experience with hardware and software support on PC, Mac, iOS and Android devices. Experience in the support and implementation of anti-virus and security products. Working knowledge of collaboration tools such as Skype for Business, Microsoft Teams, Zoom, video conferencing and remote access technologies Strong stakeholder management and communication skills. Ability to work under pressure to tight deadlines while maintaining a high attention to detail. Keen interest in technology as well as a desire for driving continuous improvement. Proven record of commitment, competency and self-motivation with strong time management and flexibility. Full driving license as occasional travel may be required. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
26/04/2024
Full time
IT Support Specialist - VIP Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd line while retaining ownership of issues through to resolution, including providing a remote hands service for infrastructure incidents when required. Adhere to published processes and procedures while instigating changes where required. Maintain asset inventory ensuring accuracy at all times. The Requirements Demonstrable experience supporting a VIP or executive user base. Excellent knowledge of Windows 10 and Microsoft Office (2016 onwards). Experience with hardware and software support on PC, Mac, iOS and Android devices. Experience in the support and implementation of anti-virus and security products. Working knowledge of collaboration tools such as Skype for Business, Microsoft Teams, Zoom, video conferencing and remote access technologies Strong stakeholder management and communication skills. Ability to work under pressure to tight deadlines while maintaining a high attention to detail. Keen interest in technology as well as a desire for driving continuous improvement. Proven record of commitment, competency and self-motivation with strong time management and flexibility. Full driving license as occasional travel may be required. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Application Support Engineer Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Application Support Engineer to join a growing support team which provides essential software support to high profile clients. The Role Our client is looking for an experienced Application Support Engineer with proven experience working in a fast paced environment providing application support for multiple products. The Responsibilities Support software applications/systems via e-mail and telephone. Maintain excellent levels of customer satisfaction by providing excellent support in line with SLAs. Ensure that all issues are investigated, logged, and dealt with and that adequate information is captured and recorded as it happens. Investigation and resolution of in-life issues related to software products and managed service solutions, both directly with customers and through service management partners. Effectively manage incidents, problems and known issue tickets alongside each other, whilst maintaining SLA adherence. Communicate effectively with customers, IT representatives, and partner support teams. Update and maintain internal support reference systems software and solutions, as well as carrying out updates on managed service customer sites. Handling UAT tickets from software releases and working with our development teams to find adequate solutions to UAT failures. The Requirements Experience working within a team supporting software applications/systems via e-mail and telephone. Excellent understanding of application support. Logical approach to problem solving and investigation. Strong analytical skills with demonstrated problem-solving ability. Proven ability to operate in high pressure situations, successfully handle multiple priority incidents and possess a high level of discipline while remaining flexible. Proven ability to communicate in writing and verbally, at all levels both internally and customer facing. Willingness to learn the latest technologies, as per the requirements of the business. Experience of managing services and environments, that require consistent availability and have specific user, customer, or business requirements. The ability to understand customer requirements, user workflows, business logic and the downfalls of a poor user experience. Experience solving problems in a technical environment, ideally for internal users and external customers. Experience or exposure to SQL. An understanding of the ITIL Service Desk Framework. If you are looking for an exciting new challenge to join a leading application support team and gain continued development and training, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
26/04/2024
Full time
Application Support Engineer Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Application Support Engineer to join a growing support team which provides essential software support to high profile clients. The Role Our client is looking for an experienced Application Support Engineer with proven experience working in a fast paced environment providing application support for multiple products. The Responsibilities Support software applications/systems via e-mail and telephone. Maintain excellent levels of customer satisfaction by providing excellent support in line with SLAs. Ensure that all issues are investigated, logged, and dealt with and that adequate information is captured and recorded as it happens. Investigation and resolution of in-life issues related to software products and managed service solutions, both directly with customers and through service management partners. Effectively manage incidents, problems and known issue tickets alongside each other, whilst maintaining SLA adherence. Communicate effectively with customers, IT representatives, and partner support teams. Update and maintain internal support reference systems software and solutions, as well as carrying out updates on managed service customer sites. Handling UAT tickets from software releases and working with our development teams to find adequate solutions to UAT failures. The Requirements Experience working within a team supporting software applications/systems via e-mail and telephone. Excellent understanding of application support. Logical approach to problem solving and investigation. Strong analytical skills with demonstrated problem-solving ability. Proven ability to operate in high pressure situations, successfully handle multiple priority incidents and possess a high level of discipline while remaining flexible. Proven ability to communicate in writing and verbally, at all levels both internally and customer facing. Willingness to learn the latest technologies, as per the requirements of the business. Experience of managing services and environments, that require consistent availability and have specific user, customer, or business requirements. The ability to understand customer requirements, user workflows, business logic and the downfalls of a poor user experience. Experience solving problems in a technical environment, ideally for internal users and external customers. Experience or exposure to SQL. An understanding of the ITIL Service Desk Framework. If you are looking for an exciting new challenge to join a leading application support team and gain continued development and training, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Lead Site Reliability Engineer Leeds - once a month in the office on average £80,000 + benefits including class-leading pension A leading global organisation are seeking a Lead Site Reliability Engineer to play a pivotal role in the development, implementation, and ongoing maintenance of its core Infrastructure and Cloud-based platforms. This role encompasses diverse responsibilities, including leading and managing a small DevOps/SRE team. The Lead Site Reliability Engineer will lead the charge in selecting, configuring, and supporting Cloud Platform components and tooling. Proficiency in observability tech such as Grafana and Prometheus is essential. An ability to self-manage in both Agile and traditional delivery approaches is a key asset The ideal candidate will bring extensive experience in building, troubleshooting, and supporting infrastructure and cloud-based solutions. In addition to strong technical skills, exceptional problem-solving abilities, and an eye for detail, effective communication will be paramount for collaborating with stakeholders and mentoring team members. Key Skills Experience with GCP, AWS or Azure Leadership/management experience Terraform Observability tech such as Grafana/Prometheus Background in software engineering is an advantage If you are interested in the role please apply! We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
26/04/2024
Full time
Lead Site Reliability Engineer Leeds - once a month in the office on average £80,000 + benefits including class-leading pension A leading global organisation are seeking a Lead Site Reliability Engineer to play a pivotal role in the development, implementation, and ongoing maintenance of its core Infrastructure and Cloud-based platforms. This role encompasses diverse responsibilities, including leading and managing a small DevOps/SRE team. The Lead Site Reliability Engineer will lead the charge in selecting, configuring, and supporting Cloud Platform components and tooling. Proficiency in observability tech such as Grafana and Prometheus is essential. An ability to self-manage in both Agile and traditional delivery approaches is a key asset The ideal candidate will bring extensive experience in building, troubleshooting, and supporting infrastructure and cloud-based solutions. In addition to strong technical skills, exceptional problem-solving abilities, and an eye for detail, effective communication will be paramount for collaborating with stakeholders and mentoring team members. Key Skills Experience with GCP, AWS or Azure Leadership/management experience Terraform Observability tech such as Grafana/Prometheus Background in software engineering is an advantage If you are interested in the role please apply! We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Operations Engineer - 3rd Line App Support Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Operations Engineer with extensive application support experience both BAU and project focused. As an Operations Engineer, you will participate in the Support, Deployment and Maintenance of a number of key software products. The Role As an Operations Engineer you will have an excellent understanding of computer systems and a demonstrated willingness to learn and apply new technology. You must possess superior technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. Additionally, you must possess strong analytical skills with demonstrated problem solving ability. Proven ability to operate in extreme high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. The Requirements Third line application support experience Experience of Microsoft SQL database management systems Experience of web server technologies such as IIS Experience with Windows Server Operating Systems Experience deploying solutions to managed services Experience working successfully under high-pressure Desirable Experience with Azure Experience of patch management deployments/Windows software Update Services Experience with Microsoft clustering, SQL & System Centre Management Experience with SAN/Clustering & High Availability Systems Network and Communication troubleshooting Network Access/Distribution & Core switching design & implementation Firewall and VPN technologies Exposure to domain management and solution design If you are looking for an exciting new challenge to join a leading Operations team and gain continued development and training, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
26/04/2024
Full time
Operations Engineer - 3rd Line App Support Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Operations Engineer with extensive application support experience both BAU and project focused. As an Operations Engineer, you will participate in the Support, Deployment and Maintenance of a number of key software products. The Role As an Operations Engineer you will have an excellent understanding of computer systems and a demonstrated willingness to learn and apply new technology. You must possess superior technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. Additionally, you must possess strong analytical skills with demonstrated problem solving ability. Proven ability to operate in extreme high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. The Requirements Third line application support experience Experience of Microsoft SQL database management systems Experience of web server technologies such as IIS Experience with Windows Server Operating Systems Experience deploying solutions to managed services Experience working successfully under high-pressure Desirable Experience with Azure Experience of patch management deployments/Windows software Update Services Experience with Microsoft clustering, SQL & System Centre Management Experience with SAN/Clustering & High Availability Systems Network and Communication troubleshooting Network Access/Distribution & Core switching design & implementation Firewall and VPN technologies Exposure to domain management and solution design If you are looking for an exciting new challenge to join a leading Operations team and gain continued development and training, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Your new company and role Hays' client is an exciting fintech organisation based in Edinburgh. The team is currently looking for an experienced full-stack .NET developer to join their established team and contribute to the further development of existing services. What you'll need to succeed The successful applicant must possess relevant and demonstrable experience in the following areas: Develop, maintain and enhance web-based applications whilst maintaining company quality standards. Develop high quality code that meets business, architectural and security requirements. Design and conduct unit test plans to ensure high quality levels. Create and maintain development artefacts and documentation for existing services. Create detailed technical and design specifications in response to new business concepts/outline specifications. Provide accurate estimates for all development activities to assist the Technical Leads with estimating project costs/timescales. Assist in the delivery of all development activities to the budget, timescales and quality criteria of the relevant development project. Ensure ongoing awareness of current and emerging technologies and suggest how these could be introduced to benefit the company. Provide technical support for test and production issues and be able to interact with external customers. The following skills are essential for this role: C# (ideally using both .NET and .NET Framework) ASP.NET JavaScript and TypeScript (ideally with experience in React) HTML & CSS API development (REST and/or SOAP) SQL & SQL Server (or another relational database) Source Control (ideally Git) The following skills are desirable for this role: AWS Kubernetes Kafka OpenAPI WCF Web tooling (eg, webpack, Vite, esbuild) XML/JSON Schema CI/CD configuration Object Relational Mapping (eg, EF Core) Unit Testing frameworks (eg, xUnit) x509 certificates OAuth/OIDC Experience in the Financial Services industry What you'll get in return This role offers a great package, combined with excellent training opportunities and scope for future development. The salary on offer will be competitive and on top of this, there is a generous benefits package which includes: Excellent holiday entitlement Annual performance related bonus Excellent pension Private medical insurance A flexible benefits package, eg additional holidays, bicycle leasing scheme, sports club membership, travel passes, etc. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
26/04/2024
Full time
Your new company and role Hays' client is an exciting fintech organisation based in Edinburgh. The team is currently looking for an experienced full-stack .NET developer to join their established team and contribute to the further development of existing services. What you'll need to succeed The successful applicant must possess relevant and demonstrable experience in the following areas: Develop, maintain and enhance web-based applications whilst maintaining company quality standards. Develop high quality code that meets business, architectural and security requirements. Design and conduct unit test plans to ensure high quality levels. Create and maintain development artefacts and documentation for existing services. Create detailed technical and design specifications in response to new business concepts/outline specifications. Provide accurate estimates for all development activities to assist the Technical Leads with estimating project costs/timescales. Assist in the delivery of all development activities to the budget, timescales and quality criteria of the relevant development project. Ensure ongoing awareness of current and emerging technologies and suggest how these could be introduced to benefit the company. Provide technical support for test and production issues and be able to interact with external customers. The following skills are essential for this role: C# (ideally using both .NET and .NET Framework) ASP.NET JavaScript and TypeScript (ideally with experience in React) HTML & CSS API development (REST and/or SOAP) SQL & SQL Server (or another relational database) Source Control (ideally Git) The following skills are desirable for this role: AWS Kubernetes Kafka OpenAPI WCF Web tooling (eg, webpack, Vite, esbuild) XML/JSON Schema CI/CD configuration Object Relational Mapping (eg, EF Core) Unit Testing frameworks (eg, xUnit) x509 certificates OAuth/OIDC Experience in the Financial Services industry What you'll get in return This role offers a great package, combined with excellent training opportunities and scope for future development. The salary on offer will be competitive and on top of this, there is a generous benefits package which includes: Excellent holiday entitlement Annual performance related bonus Excellent pension Private medical insurance A flexible benefits package, eg additional holidays, bicycle leasing scheme, sports club membership, travel passes, etc. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Principal DBA - SQL, Oracle, Azure Synapse We are looking for Principal Database Administrator to lead an enterprise team undergoing a period of significant growth. After a strong 2023, this insurance organisation is expanding their technical services teams across their multi-platform environment. Working across Microsoft SQL, Oracle DB and Azure Synapse, you will direct this support team, achieving greater operational efficiency across a large estate. The successful candidate will have worked across on-prem Microsoft and Oracle environments, along with exposure to cloud-based services. You'll be a strong communicator and mentor and be comfortable as a technical point of escalation within the database team. This is a great opportunity to lead a team in a very successful financial services company, without the people management responsibilities. You'll be excited by the chance to really scale up this organisation's estate, whilst consistently ensuring stability and security. Whilst insurance sector experience is preferred, experience from other financial services will be considered. Responsibilities Lead a team of Database Administrators as technical expert for enterprise environments Act as escalation point whilst mentoring and supporting team members Support a large multi-platform environment across SQL, Oracle and Synapse Maintain integrations with group-wide applications Work collaboratively with multiple internal departments Requirements Excellent ability in T-SQL, P/L SQL and Powershell Strong knowledge in MS SQL, SSRS, SSIS and SSAS Experience in 24/7 and on-call environments Certification in ITIL along with Microsoft and/or Oracle Awareness of Nutanix tooling, along with Dell DDBoost or Veeam is a bonus Principal DBA - SQL, Oracle, Azure Synapse
26/04/2024
Full time
Principal DBA - SQL, Oracle, Azure Synapse We are looking for Principal Database Administrator to lead an enterprise team undergoing a period of significant growth. After a strong 2023, this insurance organisation is expanding their technical services teams across their multi-platform environment. Working across Microsoft SQL, Oracle DB and Azure Synapse, you will direct this support team, achieving greater operational efficiency across a large estate. The successful candidate will have worked across on-prem Microsoft and Oracle environments, along with exposure to cloud-based services. You'll be a strong communicator and mentor and be comfortable as a technical point of escalation within the database team. This is a great opportunity to lead a team in a very successful financial services company, without the people management responsibilities. You'll be excited by the chance to really scale up this organisation's estate, whilst consistently ensuring stability and security. Whilst insurance sector experience is preferred, experience from other financial services will be considered. Responsibilities Lead a team of Database Administrators as technical expert for enterprise environments Act as escalation point whilst mentoring and supporting team members Support a large multi-platform environment across SQL, Oracle and Synapse Maintain integrations with group-wide applications Work collaboratively with multiple internal departments Requirements Excellent ability in T-SQL, P/L SQL and Powershell Strong knowledge in MS SQL, SSRS, SSIS and SSAS Experience in 24/7 and on-call environments Certification in ITIL along with Microsoft and/or Oracle Awareness of Nutanix tooling, along with Dell DDBoost or Veeam is a bonus Principal DBA - SQL, Oracle, Azure Synapse
Dynamics 365 Consultant/Architect An urgent requirement has arisen for an experienced D365 Consultant to join out client on an initial 3 month contract. The consultant will be responsible for conducting an in-depth review and GAP analysis of our clients Dynamics365 implementation and utilisation (Sales & Marketing, CRM & Call Centre) Knowledge & Experience Possess a deep technical understanding of Dynamics 365 and supporting Microsoft technologies to clearly articulate features and benefits to senior management and/or colleagues alike in a non-techy way. Ability to propose changes to existing standards and strategies or introduce new approaches to meet the needs of new and emerging technologies Able to help find the right configuration of services from Microsoft and third-party providers to suit the CRM needs of the organisation. Experience of integrating D365 with apps outside the Microsoft ecosystem is desirable. Working knowledge of M365/Office 365 platform and an understanding of where it is applicable to extending the reach and use of CRM. Extensive experience with designing applications and integrations of Dynamics 365 and Power Platform apps Experience working with 3rd party partners. Functional experience of using Dynamics 365 Sales Completed relevant training paths and certifications in Dynamics 365 and Microsoft Power Platform. Hold a deep understanding of industry-standard business practices supported by CRM technologies. Able to match requirements of cross-system processes against the goals of a project and the business. Integration skills - knowledge of how to integrate Dynamics 365 apps with each other and with external systems. Familiarity required with different integration patterns and an ability to choose the best one for a given scenario. Familiarity with dev ops practices and technologies for the delivery of continuous improvements to a CRM platform. eg pipelines, code branching, cloud storage, and release management. Able to advise and identify training and skill needs for successful adoption of Dynamics 365 functionality. Experience serving as an application/solutions architect, pre-sales architect or functional lead. Please apply for further information
26/04/2024
Project-based
Dynamics 365 Consultant/Architect An urgent requirement has arisen for an experienced D365 Consultant to join out client on an initial 3 month contract. The consultant will be responsible for conducting an in-depth review and GAP analysis of our clients Dynamics365 implementation and utilisation (Sales & Marketing, CRM & Call Centre) Knowledge & Experience Possess a deep technical understanding of Dynamics 365 and supporting Microsoft technologies to clearly articulate features and benefits to senior management and/or colleagues alike in a non-techy way. Ability to propose changes to existing standards and strategies or introduce new approaches to meet the needs of new and emerging technologies Able to help find the right configuration of services from Microsoft and third-party providers to suit the CRM needs of the organisation. Experience of integrating D365 with apps outside the Microsoft ecosystem is desirable. Working knowledge of M365/Office 365 platform and an understanding of where it is applicable to extending the reach and use of CRM. Extensive experience with designing applications and integrations of Dynamics 365 and Power Platform apps Experience working with 3rd party partners. Functional experience of using Dynamics 365 Sales Completed relevant training paths and certifications in Dynamics 365 and Microsoft Power Platform. Hold a deep understanding of industry-standard business practices supported by CRM technologies. Able to match requirements of cross-system processes against the goals of a project and the business. Integration skills - knowledge of how to integrate Dynamics 365 apps with each other and with external systems. Familiarity required with different integration patterns and an ability to choose the best one for a given scenario. Familiarity with dev ops practices and technologies for the delivery of continuous improvements to a CRM platform. eg pipelines, code branching, cloud storage, and release management. Able to advise and identify training and skill needs for successful adoption of Dynamics 365 functionality. Experience serving as an application/solutions architect, pre-sales architect or functional lead. Please apply for further information
Infrastructure Specialist Akkodis are currently working in partnership with a leading professional services provider to recruit an Infrastructure Specialist to join their global IT team. The Role As an Infrastructure Specialist you will work within the infrastructure team and help develop, maintain and support a global IT Infrastructure supporting 9,000+ staff across 100+ locations. As an Infrastructure Specialist you will have the opportunity to proactively improve, optimise, converge, and develop the infrastructure with future capacity in mind, managing multiple projects and responsibilities. You will provide advice and guidance on maintaining the cloud, server, network and security environments, to plan and instigate hardware and software upgrades as required, and to ensure that planned processes have been completed satisfactorily. The Responsibilities Monitor, support and maintain the global on-premise and cloud infrastructures. Manage the ongoing global migration from on-premise IT infrastructure into a cloud managed environment. Develop, manage, and implement infrastructure projects to deliver business wide initiatives. Respond to 2nd/3rd line Help Desk calls and manage such items through to resolution and other regular support activities and provide technical cover and mentoring. Perform regular preventative maintenance checks, check logs and Servers to ensure they are properly patched and implement corrective actions to resolve any issues. Manage the security and integrity of data and IT systems. Educating staff on good working practices. Management of external suppliers and support agencies for the ongoing support and maintenance of the global infrastructure environment. Take ownership to ensure that all work and changes are performed in such a way as to minimise all disruption to existing business use. Be proactive in designing and documenting infrastructure processes, procedures, and standards and to maintain or prepare system and software documentation as directed. Work with the Global IT team and collaborate on any global initiatives and rollouts. Manage the technical aspects of office moves and changes. Testing and rolling out updates to software with a particular emphasis on security updates. Ensuring that adequate backups of data are kept both on and off site and that backup and restore processes are regularly tested. The Requirements Enterprise working knowledge and support of the Microsoft 365 environment and Admin centre (Microsoft cloud technologies, M365, AzureAD, Defender ATP, EndPoint Manager, OneDrive, etc). Excellent understanding of Microsoft Technologies, Windows Servers (2012, 2016 & 2019) Active Directory and Group Policies. Comprehensive Experience with VMWare, vCentre, & ESXi. Good understanding of Storage, SAN, NAS & Backup Technologies. All round IT infrastructure specialist with at extensive hands-on experience. If you are looking for an exciting new challenge to join a leading global service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
26/04/2024
Full time
Infrastructure Specialist Akkodis are currently working in partnership with a leading professional services provider to recruit an Infrastructure Specialist to join their global IT team. The Role As an Infrastructure Specialist you will work within the infrastructure team and help develop, maintain and support a global IT Infrastructure supporting 9,000+ staff across 100+ locations. As an Infrastructure Specialist you will have the opportunity to proactively improve, optimise, converge, and develop the infrastructure with future capacity in mind, managing multiple projects and responsibilities. You will provide advice and guidance on maintaining the cloud, server, network and security environments, to plan and instigate hardware and software upgrades as required, and to ensure that planned processes have been completed satisfactorily. The Responsibilities Monitor, support and maintain the global on-premise and cloud infrastructures. Manage the ongoing global migration from on-premise IT infrastructure into a cloud managed environment. Develop, manage, and implement infrastructure projects to deliver business wide initiatives. Respond to 2nd/3rd line Help Desk calls and manage such items through to resolution and other regular support activities and provide technical cover and mentoring. Perform regular preventative maintenance checks, check logs and Servers to ensure they are properly patched and implement corrective actions to resolve any issues. Manage the security and integrity of data and IT systems. Educating staff on good working practices. Management of external suppliers and support agencies for the ongoing support and maintenance of the global infrastructure environment. Take ownership to ensure that all work and changes are performed in such a way as to minimise all disruption to existing business use. Be proactive in designing and documenting infrastructure processes, procedures, and standards and to maintain or prepare system and software documentation as directed. Work with the Global IT team and collaborate on any global initiatives and rollouts. Manage the technical aspects of office moves and changes. Testing and rolling out updates to software with a particular emphasis on security updates. Ensuring that adequate backups of data are kept both on and off site and that backup and restore processes are regularly tested. The Requirements Enterprise working knowledge and support of the Microsoft 365 environment and Admin centre (Microsoft cloud technologies, M365, AzureAD, Defender ATP, EndPoint Manager, OneDrive, etc). Excellent understanding of Microsoft Technologies, Windows Servers (2012, 2016 & 2019) Active Directory and Group Policies. Comprehensive Experience with VMWare, vCentre, & ESXi. Good understanding of Storage, SAN, NAS & Backup Technologies. All round IT infrastructure specialist with at extensive hands-on experience. If you are looking for an exciting new challenge to join a leading global service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to resolution. You will be joining a challenging and faced paced environment which will allow you to progress and develop your skills further with a wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly escalated where required. Proactively manage open incidents, working with 2nd and 3rd line teams to gain the fastest resolution based on incident SLA. Maintain and administer user accounts, ensuring users only have access to what they require in order to fulfil their roles. . The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. Experience working in a service management function. Knowledge of Active Directory and O365 would be hugely beneficial. Flexible to work on a shift rotation basis. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
26/04/2024
Full time
Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to resolution. You will be joining a challenging and faced paced environment which will allow you to progress and develop your skills further with a wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly escalated where required. Proactively manage open incidents, working with 2nd and 3rd line teams to gain the fastest resolution based on incident SLA. Maintain and administer user accounts, ensuring users only have access to what they require in order to fulfil their roles. . The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. Experience working in a service management function. Knowledge of Active Directory and O365 would be hugely beneficial. Flexible to work on a shift rotation basis. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
AI Engineer - ML, Python, AWS, RAG, LLM, ETL - Perm - Hybrid - London - 70 - 80k Plus Benefits My client - a Global media company - are seeking to recruit an experienced AI Engineer to join their team. You will be responsible for providing technical expertise and leadership across all aspects of AI engineering process, from data acquisition, tagging, embedding, protection and storage. Work closely with data scientists, delivery leads, product managers, content matter experts, and technology teams to develop, automate and scale-up advanced AI solutions to address key customer problems whilst also helping to develop methodologies and reusable solutions. Duties include: Prepare and preprocess data to ensure it is ready for use by machine learning models and AI solutions. Work with a variety of data types including PDFs, Word documents, Excel files, HTML, audio, video, and text, as well as various databases. Build LLM applications including RAG applications, fine tuning LLMs and embedding models, agent/reasoning applications. Deploy LLM applications to cloud infrastructure (on AWS is plus) Manage production-grade LLM application involving RAG evaluation and improvements (RAGAS, advanced retrieval techniques), monitoring and visibility tooling and scaling LLM applications (Amazon SageMaker) Stay Current with Emerging Technologies: Keep up-to-date with the latest developments in data engineering, machine learning, and AI technologies to continually enhance data capabilities. Looking for candidates with similar experience with the following: Strong understanding and hands-on experience in various ML techniques and algorithms, including RAG, fine-tuning models and working with large language models. Extensive Langchain and Python programming languages, essential for AI development and data manipulation tasks. Proficiency in handling and processing large datasets, ensuring data quality and accessibility, including expertise in vectorized datasets. Experience with Data Integration Tools: Proficiency in ETL/ELT tools and practices. Competency in deploying and managing AI solutions on AWS cloud infrastructure. Experience with containerization technologies like Docker. Understanding and application of MLOps practices for efficient model life cycle management. Knowledge of data security and privacy practices. Effective problem-solving skills to address challenges encountered in AI development projects. Strong collaboration and communication skills for effective teamwork and conveying technical concepts clearly to stakeholders. Knowledge and experience in MarTech preferred, applied in AI development projects. Willingness to continuously learn and adapt to new technologies and methodologies in AI and data engineering. Company offer excellent benefits, training and career progression AI Engineer - ML, Python, AWS, RAG, LLM, ETL - Perm - Hybrid - London - 70 - 80k Plus Benefits
26/04/2024
Full time
AI Engineer - ML, Python, AWS, RAG, LLM, ETL - Perm - Hybrid - London - 70 - 80k Plus Benefits My client - a Global media company - are seeking to recruit an experienced AI Engineer to join their team. You will be responsible for providing technical expertise and leadership across all aspects of AI engineering process, from data acquisition, tagging, embedding, protection and storage. Work closely with data scientists, delivery leads, product managers, content matter experts, and technology teams to develop, automate and scale-up advanced AI solutions to address key customer problems whilst also helping to develop methodologies and reusable solutions. Duties include: Prepare and preprocess data to ensure it is ready for use by machine learning models and AI solutions. Work with a variety of data types including PDFs, Word documents, Excel files, HTML, audio, video, and text, as well as various databases. Build LLM applications including RAG applications, fine tuning LLMs and embedding models, agent/reasoning applications. Deploy LLM applications to cloud infrastructure (on AWS is plus) Manage production-grade LLM application involving RAG evaluation and improvements (RAGAS, advanced retrieval techniques), monitoring and visibility tooling and scaling LLM applications (Amazon SageMaker) Stay Current with Emerging Technologies: Keep up-to-date with the latest developments in data engineering, machine learning, and AI technologies to continually enhance data capabilities. Looking for candidates with similar experience with the following: Strong understanding and hands-on experience in various ML techniques and algorithms, including RAG, fine-tuning models and working with large language models. Extensive Langchain and Python programming languages, essential for AI development and data manipulation tasks. Proficiency in handling and processing large datasets, ensuring data quality and accessibility, including expertise in vectorized datasets. Experience with Data Integration Tools: Proficiency in ETL/ELT tools and practices. Competency in deploying and managing AI solutions on AWS cloud infrastructure. Experience with containerization technologies like Docker. Understanding and application of MLOps practices for efficient model life cycle management. Knowledge of data security and privacy practices. Effective problem-solving skills to address challenges encountered in AI development projects. Strong collaboration and communication skills for effective teamwork and conveying technical concepts clearly to stakeholders. Knowledge and experience in MarTech preferred, applied in AI development projects. Willingness to continuously learn and adapt to new technologies and methodologies in AI and data engineering. Company offer excellent benefits, training and career progression AI Engineer - ML, Python, AWS, RAG, LLM, ETL - Perm - Hybrid - London - 70 - 80k Plus Benefits
IT Engineer (Logistics Operations) *Applicants should be aware this role is fully onsite and will require you to take part in a shift rota covering 6am-12:30am Sunday-Friday (more details will be provided during the initial screening call) Are you passionate about optimizing logistic operations? Do you thrive in a dynamic environment where problem-solving and technical expertise are key? Our client is seeking a Logistic Operations Engineer to join their team in the Derby area. Role Overview: As a Logistic Operations Engineer, you'll play a pivotal role in ensuring the smooth functioning of the logistic operations, meeting both customer and company specifications. Your responsibilities will encompass supervisory, technical, and administrative tasks, ensuring operational stability and efficiency. Key Responsibilities: Identify and address operational issues promptly Lead troubleshooting procedures including Incident, Problem, and Change Management Drive continuous improvement processes to enhance stability and efficiency Anticipate and mitigate operational challenges Establish and promote best practices within the team Provide operational management insights based on data analysis Skills and Qualifications: NVQ/BTEC/C&G Level 3 in an IT discipline or equivalent experience Technical knowledge in Linux and Windows operating systems Strong knowledge of SQL databases Experience writing scripts The ability to "talk tech" to non technical stakeholders Desirable: Understanding of warehouse operations and supply chain management Desirable: Experience in software application support and incident investigation Desirable: Familiarity with programming languages (Java, Python, PL/SQL, C++) Desirable: Operational experience within an automated distribution facility ITIL Foundation certification is a plus Company Benefits: Competitive salary up to £40,000 Pension contribution up to 6% Private healthcare, including dental and optical cover Cycle to work scheme Employee referral scheme Employee assistance programme Employee of the Quarter awards Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
26/04/2024
Full time
IT Engineer (Logistics Operations) *Applicants should be aware this role is fully onsite and will require you to take part in a shift rota covering 6am-12:30am Sunday-Friday (more details will be provided during the initial screening call) Are you passionate about optimizing logistic operations? Do you thrive in a dynamic environment where problem-solving and technical expertise are key? Our client is seeking a Logistic Operations Engineer to join their team in the Derby area. Role Overview: As a Logistic Operations Engineer, you'll play a pivotal role in ensuring the smooth functioning of the logistic operations, meeting both customer and company specifications. Your responsibilities will encompass supervisory, technical, and administrative tasks, ensuring operational stability and efficiency. Key Responsibilities: Identify and address operational issues promptly Lead troubleshooting procedures including Incident, Problem, and Change Management Drive continuous improvement processes to enhance stability and efficiency Anticipate and mitigate operational challenges Establish and promote best practices within the team Provide operational management insights based on data analysis Skills and Qualifications: NVQ/BTEC/C&G Level 3 in an IT discipline or equivalent experience Technical knowledge in Linux and Windows operating systems Strong knowledge of SQL databases Experience writing scripts The ability to "talk tech" to non technical stakeholders Desirable: Understanding of warehouse operations and supply chain management Desirable: Experience in software application support and incident investigation Desirable: Familiarity with programming languages (Java, Python, PL/SQL, C++) Desirable: Operational experience within an automated distribution facility ITIL Foundation certification is a plus Company Benefits: Competitive salary up to £40,000 Pension contribution up to 6% Private healthcare, including dental and optical cover Cycle to work scheme Employee referral scheme Employee assistance programme Employee of the Quarter awards Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Lead .NET Developer - Backend * £65k - £75k + bonus * Hybrid remote (fixed 2 days a week in office) * Manchester city centre (walking distance from both Manchester Victoria and Piccadilly station) This is an excellent opportunity to work on a newly launched enterprise platform built in .NET 6, that is used by tens of millions of people across the UK, and soon to be even more once launched in the U.S. in 2025. The system processes 1000's of transactions and calculations every second and handles huge amounts of live incoming data streams from a multitude of external feeds. Duties Lead the design, development, and maintenance of software applications ensuring quality, efficiency and maximising performance and minimising technical debt. Feature development and evaluation of the tooling processes both in development and deployment alongside the Platform Engineering team. Collaborate with cross-functional teams, including Designers, Testers, and Project Managers Provide technical direction and guidance to the development team, including code reviews, mentoring and ensuring the platform coding standards are being adhered to. Implement and follow software development processes, including Agile and Scrum methodologies, and lead process improvement efforts. Document software design, code, and test procedures, and ensure that all documentation is complete and accurate. Participate in the estimation of software development projects and lead the planning and scheduling of projects. Participate in customer and end-user interactions to gather requirements and provide support. Contribute to the development and maintenance of technical documentation, including user manuals and help systems. Mentor junior members of the team and supporting their professional growth as well as guiding other C#.Net team members. Act as a liaison between the Engineering team and Senior Management, communicating project status and technical challenges. Assume a leadership role in the company, representing the Engineering team and promoting best practices in software development. Requirements: Indepth knowledge of C# .NET (Framework and Core), SQL/MySQL building web services Excellent understanding or OOP concepts and design patterns Experience with Message brokers Expert knowledge of software design and architecture Experience of TDD or similar approaches to ensuring quality Experience working in an Agile environment Desirable Expertise in performance optimisation Experience with NoSQL Knowledge of the latest ES standards and TypeScript is beneficial Working with, and supporting remote developers (working on the same product) Qualifications A degree in Computer Science is desirable but not essential. AWS, Azure or GCP certification is desirable but not essential. What is in it for me? Flexi-time (start anywhere between 7am and 10am) Hybrid (2 days in the office and 3 days from home) Annual bonus Interested? Contact Philip Boltt at Lorien Global. IND_PC1 Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
26/04/2024
Full time
Lead .NET Developer - Backend * £65k - £75k + bonus * Hybrid remote (fixed 2 days a week in office) * Manchester city centre (walking distance from both Manchester Victoria and Piccadilly station) This is an excellent opportunity to work on a newly launched enterprise platform built in .NET 6, that is used by tens of millions of people across the UK, and soon to be even more once launched in the U.S. in 2025. The system processes 1000's of transactions and calculations every second and handles huge amounts of live incoming data streams from a multitude of external feeds. Duties Lead the design, development, and maintenance of software applications ensuring quality, efficiency and maximising performance and minimising technical debt. Feature development and evaluation of the tooling processes both in development and deployment alongside the Platform Engineering team. Collaborate with cross-functional teams, including Designers, Testers, and Project Managers Provide technical direction and guidance to the development team, including code reviews, mentoring and ensuring the platform coding standards are being adhered to. Implement and follow software development processes, including Agile and Scrum methodologies, and lead process improvement efforts. Document software design, code, and test procedures, and ensure that all documentation is complete and accurate. Participate in the estimation of software development projects and lead the planning and scheduling of projects. Participate in customer and end-user interactions to gather requirements and provide support. Contribute to the development and maintenance of technical documentation, including user manuals and help systems. Mentor junior members of the team and supporting their professional growth as well as guiding other C#.Net team members. Act as a liaison between the Engineering team and Senior Management, communicating project status and technical challenges. Assume a leadership role in the company, representing the Engineering team and promoting best practices in software development. Requirements: Indepth knowledge of C# .NET (Framework and Core), SQL/MySQL building web services Excellent understanding or OOP concepts and design patterns Experience with Message brokers Expert knowledge of software design and architecture Experience of TDD or similar approaches to ensuring quality Experience working in an Agile environment Desirable Expertise in performance optimisation Experience with NoSQL Knowledge of the latest ES standards and TypeScript is beneficial Working with, and supporting remote developers (working on the same product) Qualifications A degree in Computer Science is desirable but not essential. AWS, Azure or GCP certification is desirable but not essential. What is in it for me? Flexi-time (start anywhere between 7am and 10am) Hybrid (2 days in the office and 3 days from home) Annual bonus Interested? Contact Philip Boltt at Lorien Global. IND_PC1 Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Plant Engineer - Facilities and Utilities vacancy for a globally operating Neuchatel based company in the pharmaceutical sector . Your tasks: Supporting the delivery of complex site-wide projects as a technical expert in plant operations and organizational boundaries Serving as the Subject Matter Expert for critical GMP utilities, including HVAC, water systems, chillers, and process gases Driving investigations, deviations, and CAPAs, maintaining strict adherence to cGMP, GEP, and EHS standards to uphold operational excellence Leading the design, qualification, and implementation of equipment and plant optimizations Monitoring and approving the implementation of supplier interventions for facility and utility equipment Facilitating cross-functional collaboration to enhance operational efficiency and technical problem-solving capabilities Your experience/knowledge: 5+ years of experience in project management in the Pharma, Biotech, Chemistry, or Energy industry Solid understanding of a GMP environment and relevant regulations Proficient in Microsoft Office Suite, including Word, Excel, Teams, Project, and OneNote Experience with PLC/Automation programming systems from Siemens, Johnson Controls, or Allen Bradley is advantageous Engineering degree in Mechanical, Automation/Technical Engineering, Biotechnology, Chemistry, or Physics Language skills: French and English - fluent in written and spoken, German would be an advantage Your soft skills: Excellent organizational and communication skills Location: Neuchatel, Switzerland Sector: Pharmaceutical Start: ASAP Duration: 24 MM+ Ref .Nr.: BH21592 Take the next step and send us your resume along with a daytime phone number where we can reach you. Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland. Ukrainian refugees are warmly welcomed, we will support you all the way. We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application. As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.
26/04/2024
Project-based
Plant Engineer - Facilities and Utilities vacancy for a globally operating Neuchatel based company in the pharmaceutical sector . Your tasks: Supporting the delivery of complex site-wide projects as a technical expert in plant operations and organizational boundaries Serving as the Subject Matter Expert for critical GMP utilities, including HVAC, water systems, chillers, and process gases Driving investigations, deviations, and CAPAs, maintaining strict adherence to cGMP, GEP, and EHS standards to uphold operational excellence Leading the design, qualification, and implementation of equipment and plant optimizations Monitoring and approving the implementation of supplier interventions for facility and utility equipment Facilitating cross-functional collaboration to enhance operational efficiency and technical problem-solving capabilities Your experience/knowledge: 5+ years of experience in project management in the Pharma, Biotech, Chemistry, or Energy industry Solid understanding of a GMP environment and relevant regulations Proficient in Microsoft Office Suite, including Word, Excel, Teams, Project, and OneNote Experience with PLC/Automation programming systems from Siemens, Johnson Controls, or Allen Bradley is advantageous Engineering degree in Mechanical, Automation/Technical Engineering, Biotechnology, Chemistry, or Physics Language skills: French and English - fluent in written and spoken, German would be an advantage Your soft skills: Excellent organizational and communication skills Location: Neuchatel, Switzerland Sector: Pharmaceutical Start: ASAP Duration: 24 MM+ Ref .Nr.: BH21592 Take the next step and send us your resume along with a daytime phone number where we can reach you. Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland. Ukrainian refugees are warmly welcomed, we will support you all the way. We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application. As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.
Role: Sailpoint SME Location: London Duration: 6 months Key essential skills: 5+ years of experience in Identity and Access Management 4+ years of SailPoint IIQ experience Experience in SailPoint Identity IQ platform version upgrades (ideally v8 to v8.3/8.4) and migrations Expertise working with SailPoint Identity IQ platform - Access Lifecycle Management, Certifications, Role Management VS Code, SQL Management Studio, Jira, Git. Programming languages: Java, Python, SQL Server 2022. Databases: MSSQL, Oracle. Cloud Technology: Azure QA duties: usability, performance & automated testing, test scripts, cases and plans. Expertise in onboarding applications with various connectors like Active Directory, JDBC, SCIM 2.0, Azure Active Directory Expertise developing APIs (SCIM, REST) leveraging Java based development Experience of Privileged Access Management concepts and use cases. Desirable skills: Experience with SSO & MFA products like PingFederate, OKTA, ForgeRock, CyberArk, Delinea is a plus Excellent verbal and written communication skills Degree qualified in Computer Science or a related field CISSP, or other industry recognized security certification(s) are preferred. Overview: We are seeking an experienced professional to join our team as an additional resource for our SailPoint upgrade project. The ideal candidate will have a strong background in Identity and Access Management (IAM), with significant experience specifically in SailPoint Identity IQ (IIQ) platform upgrades and migrations. Role & Responsibilities: Lead and support SailPoint Identity IQ platform version upgrades, particularly from v8 to v8.3/8.4, ensuring smooth transitions and minimal disruptions to operations. Utilize expertise in SailPoint Identity IQ platform to manage Access Lifecycle, Certifications, and Role Management processes effectively. Onboard applications using various connectors including but not limited to Active Directory, JDBC, SCIM 2.0, and Azure Active Directory. Develop APIs leveraging Java-based development, particularly SCIM and REST APIs. Demonstrate understanding and experience with Privileged Access Management (PAM) concepts and use cases. Collaborate with the team to ensure compatibility and integration of IAM solutions with other systems and platforms. Stay updated with industry best practices and emerging technologies related to IAM and SailPoin Outline Thebes Group: Thebes Group is a leading UK wide IT infrastructure technology consultancy. We are well-known for our extensive talent pool of highly competent IT professionals and exclusive Academy programmes, which provide a great opportunity to undertake technical training in core disciplines. Thebes work with a number of leading vendors, Government, financial institutions and insurance companies including investment banks, brokers and hedge funds. Thebes does IT solutions & services differently from most other IT service providers. As an Assured Outcome Provider (AOP) we have spent fifteen years willingly sharing the client's risk with them by focusing on outputs (ie quality service & solutions and ROI) rather than inputs (ie pricelists and headcount). We do this by fitting our skills, solutions & capabilities to needs, augmenting our staff with enthusiastic professionals from our Academy programme and remaining flexible as our clients needs change.
26/04/2024
Project-based
Role: Sailpoint SME Location: London Duration: 6 months Key essential skills: 5+ years of experience in Identity and Access Management 4+ years of SailPoint IIQ experience Experience in SailPoint Identity IQ platform version upgrades (ideally v8 to v8.3/8.4) and migrations Expertise working with SailPoint Identity IQ platform - Access Lifecycle Management, Certifications, Role Management VS Code, SQL Management Studio, Jira, Git. Programming languages: Java, Python, SQL Server 2022. Databases: MSSQL, Oracle. Cloud Technology: Azure QA duties: usability, performance & automated testing, test scripts, cases and plans. Expertise in onboarding applications with various connectors like Active Directory, JDBC, SCIM 2.0, Azure Active Directory Expertise developing APIs (SCIM, REST) leveraging Java based development Experience of Privileged Access Management concepts and use cases. Desirable skills: Experience with SSO & MFA products like PingFederate, OKTA, ForgeRock, CyberArk, Delinea is a plus Excellent verbal and written communication skills Degree qualified in Computer Science or a related field CISSP, or other industry recognized security certification(s) are preferred. Overview: We are seeking an experienced professional to join our team as an additional resource for our SailPoint upgrade project. The ideal candidate will have a strong background in Identity and Access Management (IAM), with significant experience specifically in SailPoint Identity IQ (IIQ) platform upgrades and migrations. Role & Responsibilities: Lead and support SailPoint Identity IQ platform version upgrades, particularly from v8 to v8.3/8.4, ensuring smooth transitions and minimal disruptions to operations. Utilize expertise in SailPoint Identity IQ platform to manage Access Lifecycle, Certifications, and Role Management processes effectively. Onboard applications using various connectors including but not limited to Active Directory, JDBC, SCIM 2.0, and Azure Active Directory. Develop APIs leveraging Java-based development, particularly SCIM and REST APIs. Demonstrate understanding and experience with Privileged Access Management (PAM) concepts and use cases. Collaborate with the team to ensure compatibility and integration of IAM solutions with other systems and platforms. Stay updated with industry best practices and emerging technologies related to IAM and SailPoin Outline Thebes Group: Thebes Group is a leading UK wide IT infrastructure technology consultancy. We are well-known for our extensive talent pool of highly competent IT professionals and exclusive Academy programmes, which provide a great opportunity to undertake technical training in core disciplines. Thebes work with a number of leading vendors, Government, financial institutions and insurance companies including investment banks, brokers and hedge funds. Thebes does IT solutions & services differently from most other IT service providers. As an Assured Outcome Provider (AOP) we have spent fifteen years willingly sharing the client's risk with them by focusing on outputs (ie quality service & solutions and ROI) rather than inputs (ie pricelists and headcount). We do this by fitting our skills, solutions & capabilities to needs, augmenting our staff with enthusiastic professionals from our Academy programme and remaining flexible as our clients needs change.
We are seeking a highly skilled and experienced BI Architect who specialises in Azure Cloud migration of on-premise Business Intelligence (BI) solutions. As a BI Architect, you will be responsible for leading the migration process, designing and implementing Azure-based BI solutions, and optimising data management and analytics capabilities in the cloud. This role requires strong technical expertise in Azure Cloud services and a deep understanding of BI architecture and best practices. Responsibilities: Lead and oversee the migration of on-premise BI solutions to Azure Cloud, ensuring seamless transition and minimal disruption to business operations. Design and develop Azure-based BI solutions, including data warehousing, data lakes, data integration, and analytics services. Collaborate with stakeholders to gather business requirements and translate them into technical specifications for BI solutions. Develop and implement data governance and security policies to ensure data integrity and compliance with industry standards. Optimise data management and performance by leveraging Azure Cloud technologies, such as Azure Synapse Analytics, Azure Data Factory, and Azure Analysis Services. Create and maintain documentation of BI architectures, data models, and processes. Monitor and troubleshoot BI solutions in the Azure Cloud environment, ensuring high availability and performance. Stay up-to-date with industry trends and advancements in Azure Cloud technologies, providing recommendations for continuous improvement of BI capabilities. Qualifications: Bachelor's degree in Computer Science, Information Systems, or a related field. A master's degree is a plus. Proven experience as a BI Architect or similar role, with a focus on Azure Cloud migration. Strong understanding of BI architecture, Datamodelling, data integration, and data visualization techniques. In-depth knowledge of Azure Cloud services, including Azure Synapse Analytics, Azure Data Factory, Azure Analysis Services, Azure SQL Database, and Azure DevOps. Hands-on experience with ETL/ELT processes, data warehousing, and data lakes using Azure technologies. Proficiency in SQL and Scripting languages for data manipulation and automation. In-depth knowledge of one of more BI tools and platforms, such as Power BI, Tableau, or QlikView. Solid understanding of data governance, security, and privacy principles. Excellent problem-solving and analytical skills, with the ability to troubleshoot and resolve complex technical issues. Strong communication and collaboration skills to effectively interact with business stakeholders, IT teams, and vendors. Nice to Have Skills: Microsoft Azure certifications related to BI and data analytics, such as Azure Data Engineer Associate or Azure Solutions Architect Expert. Experience with other cloud platforms and migration projects (eg, AWS or Google Cloud). Knowledge of advanced analytics techniques, such as machine learning and predictive modelling. Familiarity with agile methodologies and DevOps practices for CI/CD pipelines If you are interested send your CV to (see below) (no applications via agencies please). Applicants should hold SC or must be eligible for it.
26/04/2024
Full time
We are seeking a highly skilled and experienced BI Architect who specialises in Azure Cloud migration of on-premise Business Intelligence (BI) solutions. As a BI Architect, you will be responsible for leading the migration process, designing and implementing Azure-based BI solutions, and optimising data management and analytics capabilities in the cloud. This role requires strong technical expertise in Azure Cloud services and a deep understanding of BI architecture and best practices. Responsibilities: Lead and oversee the migration of on-premise BI solutions to Azure Cloud, ensuring seamless transition and minimal disruption to business operations. Design and develop Azure-based BI solutions, including data warehousing, data lakes, data integration, and analytics services. Collaborate with stakeholders to gather business requirements and translate them into technical specifications for BI solutions. Develop and implement data governance and security policies to ensure data integrity and compliance with industry standards. Optimise data management and performance by leveraging Azure Cloud technologies, such as Azure Synapse Analytics, Azure Data Factory, and Azure Analysis Services. Create and maintain documentation of BI architectures, data models, and processes. Monitor and troubleshoot BI solutions in the Azure Cloud environment, ensuring high availability and performance. Stay up-to-date with industry trends and advancements in Azure Cloud technologies, providing recommendations for continuous improvement of BI capabilities. Qualifications: Bachelor's degree in Computer Science, Information Systems, or a related field. A master's degree is a plus. Proven experience as a BI Architect or similar role, with a focus on Azure Cloud migration. Strong understanding of BI architecture, Datamodelling, data integration, and data visualization techniques. In-depth knowledge of Azure Cloud services, including Azure Synapse Analytics, Azure Data Factory, Azure Analysis Services, Azure SQL Database, and Azure DevOps. Hands-on experience with ETL/ELT processes, data warehousing, and data lakes using Azure technologies. Proficiency in SQL and Scripting languages for data manipulation and automation. In-depth knowledge of one of more BI tools and platforms, such as Power BI, Tableau, or QlikView. Solid understanding of data governance, security, and privacy principles. Excellent problem-solving and analytical skills, with the ability to troubleshoot and resolve complex technical issues. Strong communication and collaboration skills to effectively interact with business stakeholders, IT teams, and vendors. Nice to Have Skills: Microsoft Azure certifications related to BI and data analytics, such as Azure Data Engineer Associate or Azure Solutions Architect Expert. Experience with other cloud platforms and migration projects (eg, AWS or Google Cloud). Knowledge of advanced analytics techniques, such as machine learning and predictive modelling. Familiarity with agile methodologies and DevOps practices for CI/CD pipelines If you are interested send your CV to (see below) (no applications via agencies please). Applicants should hold SC or must be eligible for it.
Support Engineer - Openlink Endur - £100,000 - £120,000 + Bonus (Total Comp - £135k - £145k) - London (Hybrid) - Trading Overview: A market leading organization operating within the financial services sector are searching for a number of experienced Support Engineers with strong experience working in the ETRM space - focusing on Openlink Endur. Role & Responsibilities: The trade Management team offers mission-critical support for the Openlink Endur platform and several related systems. These tools support the commodities trading, primarily in the energy/ETRM space, but also in other areas like metals and agriculture. This role involves supporting various integration points such as trade and price feeds that Endur consumes, reporting systems that read from Endur, and more. The successful candidate will be adept at performing technical support and engineering functions that include application support in testing and production environments, software deployment and configuration, and system monitoring, with a focus on Endur. Provide best-in-class production support for Openlink Endur, efficient software deployment, configuration processes, and proactive monitoring to anticipate and prevent issues, minimize downtime, and ensure quick recovery from incidents. Ensure maximum trading system availability to avoid missing any key trading opportunities. Offer support for Endur production systems and various integration points across multiple geographic locations, primarily in a Windows production environment. Develop and maintain Endur scripts for process automation, complementing this with proprietary software and third-party technologies as appropriate. Troubleshoot production incidents related to Endur, stemming from either internal and external factors. Automate configuration and rollout procedures to minimize manual errors and uphold flawless change management. Collaborate with traders, developers, Back Office, QA, infrastructure, technical support, business development, and various management teams globally. Help end users and developers understand core trading and Back Office systems to ensure efficient and correct use of available tools. Manage user access to Endur, related tools, and 3rd party applications Build documentation for common procedures, troubleshooting scenarios, and system architecture. Coordinate efforts with other support teams to ensure continuity and consistency of support in a 24x7 environment. Technical Requirements: Direct experience with Openlink Endur (version 16 or higher) in a support or system administration capacity. Strong Windows platform support experience, with Linux knowledge being advantageous. Script development skills, particularly related to automating Endur processes. SQL knowledge, including queries, updates, table creation, and basic database maintenance. Experience with other commodities and Openlink systems; for example, prior experience with systems like BroadPeak K3, WebICE, Trayport, eCat, YesEnergy, and/or Findur is beneficial but not required. Self-motivation and intellectual curiosity, with a strong desire to continually improve the production support function. Package: £100,000 - £120,000 base salary Annual Bonus bringing total compensation to £135k - £145k Hybrid working (London) Support Engineer - Openlink Endur - £100,000 - £120,000 + Bonus (Total Comp - £135k - £145k) - London (Hybrid) - Trading
26/04/2024
Full time
Support Engineer - Openlink Endur - £100,000 - £120,000 + Bonus (Total Comp - £135k - £145k) - London (Hybrid) - Trading Overview: A market leading organization operating within the financial services sector are searching for a number of experienced Support Engineers with strong experience working in the ETRM space - focusing on Openlink Endur. Role & Responsibilities: The trade Management team offers mission-critical support for the Openlink Endur platform and several related systems. These tools support the commodities trading, primarily in the energy/ETRM space, but also in other areas like metals and agriculture. This role involves supporting various integration points such as trade and price feeds that Endur consumes, reporting systems that read from Endur, and more. The successful candidate will be adept at performing technical support and engineering functions that include application support in testing and production environments, software deployment and configuration, and system monitoring, with a focus on Endur. Provide best-in-class production support for Openlink Endur, efficient software deployment, configuration processes, and proactive monitoring to anticipate and prevent issues, minimize downtime, and ensure quick recovery from incidents. Ensure maximum trading system availability to avoid missing any key trading opportunities. Offer support for Endur production systems and various integration points across multiple geographic locations, primarily in a Windows production environment. Develop and maintain Endur scripts for process automation, complementing this with proprietary software and third-party technologies as appropriate. Troubleshoot production incidents related to Endur, stemming from either internal and external factors. Automate configuration and rollout procedures to minimize manual errors and uphold flawless change management. Collaborate with traders, developers, Back Office, QA, infrastructure, technical support, business development, and various management teams globally. Help end users and developers understand core trading and Back Office systems to ensure efficient and correct use of available tools. Manage user access to Endur, related tools, and 3rd party applications Build documentation for common procedures, troubleshooting scenarios, and system architecture. Coordinate efforts with other support teams to ensure continuity and consistency of support in a 24x7 environment. Technical Requirements: Direct experience with Openlink Endur (version 16 or higher) in a support or system administration capacity. Strong Windows platform support experience, with Linux knowledge being advantageous. Script development skills, particularly related to automating Endur processes. SQL knowledge, including queries, updates, table creation, and basic database maintenance. Experience with other commodities and Openlink systems; for example, prior experience with systems like BroadPeak K3, WebICE, Trayport, eCat, YesEnergy, and/or Findur is beneficial but not required. Self-motivation and intellectual curiosity, with a strong desire to continually improve the production support function. Package: £100,000 - £120,000 base salary Annual Bonus bringing total compensation to £135k - £145k Hybrid working (London) Support Engineer - Openlink Endur - £100,000 - £120,000 + Bonus (Total Comp - £135k - £145k) - London (Hybrid) - Trading
Software Engineering Manager - Openlink Endur - £200,000 - £250,000 + Excellent Bonus - London or Houston (Hybrid) - Trading Overview: A market leading organization operating within the financial services sector are searching for an experienced Software Engineering Manager with strong experience working in the ETRM space - focusing on Openlink Endur. Role & Responsibilities: They are seeking an Engineering Manager to oversee the Commodities - Trade Management team, which includes Openlink Endur software engineers, trade support engineers, and generalist software engineers. Forming a critical component of the trade management and system operations, this role encompasses people leadership, technical expertise, project ownership, and hands-on involvement in development and support activities. The ideal candidate will possess a blend of people management skills, technical acumen in Openlink Endur, software development experience, and an understanding of systems architecture and distributed systems. Lead and mentor a team of engineers with a variety of skill sets, fostering a culture of excellence, innovation, and continuous improvement. Use strong leadership skills in mentoring, coaching, feedback, development, negotiation, and conflict management to enhance team performance and help people have a great experience in their work life. Lean on Openlink Endur experience to provide guidance, oversee projects, and ensure the seamless integration of Endur with other trading systems. Engage in hands-on software development and support activities, including pair programming on new features and troubleshooting. Drive project ownership, including defining requirements, scheduling, resource allocation, and ensuring timely delivery of projects. Collaborate with developers, traders, Back Office, and various management teams globally to ensure optimal system performance and user satisfaction. Contribute to system and architecture design discussions, challenging ideas and actively participating in the new feature development. Oversee the integration and support of systems connected to Openlink Endur, including message buses, workflow orchestrators, and various third-party integrations. Technical Requirements: Extensive hands-on experience with Openlink Endur, with the ability to guide projects and support activities related to this platform. Strong previous experience leading 5+ engineers in a technical environment, with a strong emphasis on mentoring, development, and team management. Experience writing Endur software using OpenJVS or OpenComponents. Experience writing production non-Endur software applications. Familiarity with system and architecture design principles, especially in the context of distributed systems. Familiarity with energy trading risk management asset classes, especially natural gas and power. Experience integrating additional systems to Openlink Endur and supporting them. Experience managing both software engineers and support engineers. Ability to own projects, define requirements, and lead development and support initiatives. Package: £200,000 - £250,000 base salary Annual Bonus bringing total compensation to in excess of £300k Hybrid working (London) Software Engineering Manager - Openlink Endur - £200,000 - £250,000 + Excellent Bonus - London or Houston (Hybrid) - Trading
26/04/2024
Full time
Software Engineering Manager - Openlink Endur - £200,000 - £250,000 + Excellent Bonus - London or Houston (Hybrid) - Trading Overview: A market leading organization operating within the financial services sector are searching for an experienced Software Engineering Manager with strong experience working in the ETRM space - focusing on Openlink Endur. Role & Responsibilities: They are seeking an Engineering Manager to oversee the Commodities - Trade Management team, which includes Openlink Endur software engineers, trade support engineers, and generalist software engineers. Forming a critical component of the trade management and system operations, this role encompasses people leadership, technical expertise, project ownership, and hands-on involvement in development and support activities. The ideal candidate will possess a blend of people management skills, technical acumen in Openlink Endur, software development experience, and an understanding of systems architecture and distributed systems. Lead and mentor a team of engineers with a variety of skill sets, fostering a culture of excellence, innovation, and continuous improvement. Use strong leadership skills in mentoring, coaching, feedback, development, negotiation, and conflict management to enhance team performance and help people have a great experience in their work life. Lean on Openlink Endur experience to provide guidance, oversee projects, and ensure the seamless integration of Endur with other trading systems. Engage in hands-on software development and support activities, including pair programming on new features and troubleshooting. Drive project ownership, including defining requirements, scheduling, resource allocation, and ensuring timely delivery of projects. Collaborate with developers, traders, Back Office, and various management teams globally to ensure optimal system performance and user satisfaction. Contribute to system and architecture design discussions, challenging ideas and actively participating in the new feature development. Oversee the integration and support of systems connected to Openlink Endur, including message buses, workflow orchestrators, and various third-party integrations. Technical Requirements: Extensive hands-on experience with Openlink Endur, with the ability to guide projects and support activities related to this platform. Strong previous experience leading 5+ engineers in a technical environment, with a strong emphasis on mentoring, development, and team management. Experience writing Endur software using OpenJVS or OpenComponents. Experience writing production non-Endur software applications. Familiarity with system and architecture design principles, especially in the context of distributed systems. Familiarity with energy trading risk management asset classes, especially natural gas and power. Experience integrating additional systems to Openlink Endur and supporting them. Experience managing both software engineers and support engineers. Ability to own projects, define requirements, and lead development and support initiatives. Package: £200,000 - £250,000 base salary Annual Bonus bringing total compensation to in excess of £300k Hybrid working (London) Software Engineering Manager - Openlink Endur - £200,000 - £250,000 + Excellent Bonus - London or Houston (Hybrid) - Trading
Role Title: Genesys SME Duration: 6 week contract Location: Remote Rate: £650 - Umbrella only (inside IR35) Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose/summary As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: Solution Design and Architecture: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Implementation and Configuration: Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and Support: Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning: Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building: Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Key Skills/requirements Bachelor's or master's degree in computer science, Information Technology, or related field. 10+ years of experience in contact center technology implementation, with a focus on Genesys solutions. Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
26/04/2024
Project-based
Role Title: Genesys SME Duration: 6 week contract Location: Remote Rate: £650 - Umbrella only (inside IR35) Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose/summary As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: Solution Design and Architecture: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Implementation and Configuration: Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and Support: Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning: Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building: Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Key Skills/requirements Bachelor's or master's degree in computer science, Information Technology, or related field. 10+ years of experience in contact center technology implementation, with a focus on Genesys solutions. Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!