Your New Company I am delighted to be partnering with a truly innovative company who are driving new ideas and emerging tech within their sector, to improve the efficiencies and processes of their end-users within their specialist markets. My client is a fully remote company who is looking to engage an IT Operations Manager with extensive experience in IT management and cloud solutions, particularly within Azure and M365 frameworks. Previous experience in the public sector would be preferable and candidates who have worked with SAAS or on-demand software businesses would be ideal. As the IT Operations Manager, you will play a central role in driving the day-to-day operational excellence of my client's IT support services, leveraging the latest cloud technologies to propel their business forward. Your expertise in incident and problem management, IT technical change management, and cloud services management will be crucial to their success. Your New Role Initiate proactive strategies, prepare, and review KPIs to maintain the availability, performance, and security of live services, ensuring uninterrupted access and reliability for all users. Actively seek out opportunities for enhancement and collaborate across Service teams to support the Service Continuous Service Improvement Programme, elevating service performance, reducing costs, minimising technical debt, and strengthening security measures. Implement preventative maintenance tasks and ensure appropriate upgrade plans are in place to keep services current, while ensuring compliance with all standards and regulations. Support the development of the live services IT strategy, aligning it with organisational objectives to optimise systems and drive innovation. Develop and refine the IT Operations service, aligning it with strategic visions and future operational enhancements. Lead the effective management of Azure cloud services, ensuring operational excellence in cloud service delivery, efficient maintenance, and compliance with Disaster Recovery Plans. Manage internal and partnered application support functions, ensuring adherence to architecture standards and positively impacting the broader business strategy. Support new business initiatives and service improvements through effective reporting mechanisms, tracking progress and outcomes. Implement Waterfall and Agile methodologies, utilising Azure DevOps for comprehensive backlog management, pipeline integration, and Test Plans. What You'll Need To Succeed Demonstrable experience in managing complex IT operations, with a strong emphasis on cloud services and support management. Extensive hands-on experience with Azure and M365, ranging from architecture, design, build and test, to release and service management. A track record of enhancing IT service delivery, managing change portfolios, and upholding IT security protocols and build standards. Ability to translate IT capabilities into strategic business advantages. Skilled in navigating and influencing across organisational boundaries, fostering a collaborative environment. Experience managing internal staff and contract service providers, including Azure DevSecOps engineers, service architects, full stack software engineers, test engineers, delivery managers, scrum masters, and business analysts. Commitment to innovation, best practices, and maintaining high standards of compliance and security. Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. Advanced degrees or certifications are preferred. What You'll Get In Return This is almost a fully remote position, with potentially one or two days travel per month to shared work spaces in the East of England for team collaboration and meetings. You must be confident in managing a remote team and managing any challenges that arise from that. This opportunity offers a competitive salary of £50,000-£60,000 per annum plus excellent benefits (4x life assurance, market-leading pension, enhanced maternity leave, funding towards training and development, 25 days holiday plus bank holidays). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
31/05/2024
Full time
Your New Company I am delighted to be partnering with a truly innovative company who are driving new ideas and emerging tech within their sector, to improve the efficiencies and processes of their end-users within their specialist markets. My client is a fully remote company who is looking to engage an IT Operations Manager with extensive experience in IT management and cloud solutions, particularly within Azure and M365 frameworks. Previous experience in the public sector would be preferable and candidates who have worked with SAAS or on-demand software businesses would be ideal. As the IT Operations Manager, you will play a central role in driving the day-to-day operational excellence of my client's IT support services, leveraging the latest cloud technologies to propel their business forward. Your expertise in incident and problem management, IT technical change management, and cloud services management will be crucial to their success. Your New Role Initiate proactive strategies, prepare, and review KPIs to maintain the availability, performance, and security of live services, ensuring uninterrupted access and reliability for all users. Actively seek out opportunities for enhancement and collaborate across Service teams to support the Service Continuous Service Improvement Programme, elevating service performance, reducing costs, minimising technical debt, and strengthening security measures. Implement preventative maintenance tasks and ensure appropriate upgrade plans are in place to keep services current, while ensuring compliance with all standards and regulations. Support the development of the live services IT strategy, aligning it with organisational objectives to optimise systems and drive innovation. Develop and refine the IT Operations service, aligning it with strategic visions and future operational enhancements. Lead the effective management of Azure cloud services, ensuring operational excellence in cloud service delivery, efficient maintenance, and compliance with Disaster Recovery Plans. Manage internal and partnered application support functions, ensuring adherence to architecture standards and positively impacting the broader business strategy. Support new business initiatives and service improvements through effective reporting mechanisms, tracking progress and outcomes. Implement Waterfall and Agile methodologies, utilising Azure DevOps for comprehensive backlog management, pipeline integration, and Test Plans. What You'll Need To Succeed Demonstrable experience in managing complex IT operations, with a strong emphasis on cloud services and support management. Extensive hands-on experience with Azure and M365, ranging from architecture, design, build and test, to release and service management. A track record of enhancing IT service delivery, managing change portfolios, and upholding IT security protocols and build standards. Ability to translate IT capabilities into strategic business advantages. Skilled in navigating and influencing across organisational boundaries, fostering a collaborative environment. Experience managing internal staff and contract service providers, including Azure DevSecOps engineers, service architects, full stack software engineers, test engineers, delivery managers, scrum masters, and business analysts. Commitment to innovation, best practices, and maintaining high standards of compliance and security. Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. Advanced degrees or certifications are preferred. What You'll Get In Return This is almost a fully remote position, with potentially one or two days travel per month to shared work spaces in the East of England for team collaboration and meetings. You must be confident in managing a remote team and managing any challenges that arise from that. This opportunity offers a competitive salary of £50,000-£60,000 per annum plus excellent benefits (4x life assurance, market-leading pension, enhanced maternity leave, funding towards training and development, 25 days holiday plus bank holidays). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Pyramid Consulting Europe Ltd
Livingston, West Lothian
Role: Help Desk Support (Italian) Duration: 6 plus month Location: Livingston, 2 days office in a week, United Kingdom Inside IR35: Yes Inside IR35 Job Description: The main function of a Technical Service Desk Analyst is to provide technical assistance to computer system users. A typical technical service desk analyst is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location. Job Responsibilities: Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity May install software or perform hardware testing remotely Enter commands and observe system functioning to verify correct operations and detect errors Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support Qualifications: Associate's degree in computer related field or equivalent training required Verbal and written communication skills, problem solving skills, customer service and interpersonal skills Basic ability to work independently and manage one's time Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and Internet directory services software
31/05/2024
Project-based
Role: Help Desk Support (Italian) Duration: 6 plus month Location: Livingston, 2 days office in a week, United Kingdom Inside IR35: Yes Inside IR35 Job Description: The main function of a Technical Service Desk Analyst is to provide technical assistance to computer system users. A typical technical service desk analyst is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location. Job Responsibilities: Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity May install software or perform hardware testing remotely Enter commands and observe system functioning to verify correct operations and detect errors Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support Qualifications: Associate's degree in computer related field or equivalent training required Verbal and written communication skills, problem solving skills, customer service and interpersonal skills Basic ability to work independently and manage one's time Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and Internet directory services software
We are currently working with an Commodity Energy Trading client who are looking for a senior Data Governance Analyst. Hybrid Working on offer. Skills Needed Understanding and experience with Data Governance topics (ie metadata, Data Domain Model, data ownership, data access, Data Quality, Master Data, data-related policies, Data Governance Forums, etc.) Experience with data analysis and Datamodelling (hands-on experience with conceptual, logical and physical data models) Experience with requirements gathering (ie interaction with business users, technical developers), technical and functional specifications, as well as with the definition of ToR for data products/use cases Experience with Data tools (eg Data Catalogue) Knowledge on SQL databases Responsibilities Own and manage the metadata enrichment process flows, working with stakeholders to ensure quality of metadata stored Capability to understand the data, by analysing and documenting its logical model Support the data products and projects in Data Governance topics (eg metadata, Master Data, Data Quality, accesses and permissions, etc.) Define and document policies, procedures and operational standards Support the evolution of the Data Domain Model and keep it updated, by liaising with the business and the Data Team Support the onboarding process of Data Owners/Key Stakeholders per Domain Prepare the material and take minutes on Data Governance Forums (eg Data Management Committee) Define new data processes and refine existing ones to make them more efficient, and engage with the business to identify areas of improvement My client is looking to recruit URGENTLY, please send your CV in Word format to be considered for this great opportunity. Etech Partners needs to collect and use your personal information when you apply for a role. We understand that you care about your privacy, and we take that seriously. Our Privacy Notice describes our policies and practices regarding collection and use of your personal data. By applying for this job you accept the Privacy Policy.
31/05/2024
Full time
We are currently working with an Commodity Energy Trading client who are looking for a senior Data Governance Analyst. Hybrid Working on offer. Skills Needed Understanding and experience with Data Governance topics (ie metadata, Data Domain Model, data ownership, data access, Data Quality, Master Data, data-related policies, Data Governance Forums, etc.) Experience with data analysis and Datamodelling (hands-on experience with conceptual, logical and physical data models) Experience with requirements gathering (ie interaction with business users, technical developers), technical and functional specifications, as well as with the definition of ToR for data products/use cases Experience with Data tools (eg Data Catalogue) Knowledge on SQL databases Responsibilities Own and manage the metadata enrichment process flows, working with stakeholders to ensure quality of metadata stored Capability to understand the data, by analysing and documenting its logical model Support the data products and projects in Data Governance topics (eg metadata, Master Data, Data Quality, accesses and permissions, etc.) Define and document policies, procedures and operational standards Support the evolution of the Data Domain Model and keep it updated, by liaising with the business and the Data Team Support the onboarding process of Data Owners/Key Stakeholders per Domain Prepare the material and take minutes on Data Governance Forums (eg Data Management Committee) Define new data processes and refine existing ones to make them more efficient, and engage with the business to identify areas of improvement My client is looking to recruit URGENTLY, please send your CV in Word format to be considered for this great opportunity. Etech Partners needs to collect and use your personal information when you apply for a role. We understand that you care about your privacy, and we take that seriously. Our Privacy Notice describes our policies and practices regarding collection and use of your personal data. By applying for this job you accept the Privacy Policy.
IT Change Analyst - ITIL, ITSM, IT Change Our leading global law firm client are currently looking for a new IT Change Analyst (ITIL, ITSM, IT Change) to join their team on a permanent basis. They are quite an anomolous in that they are a global Powerhouse yet have a culture which is more befitting of a smaller, tight knit environment. As a result of this they are an incredible collaborative and social which has enabled them to be one of the best firms to work for globally. This IT Change Analyst (ITIL, ITSM, IT Change) role will be joining a global systems team located in London and is responsible for supporting and maintaining the firm's global technologoy function. To be considered for this role it's ideal that you have: 3 years working in a similar role Law firm experience preferred Familiarity with ITIL Environments and ITIL v3 or v4 foundations. ITSM system knowledge Responsibilities: Chair CAB meetings as required and perform related administration tasks. Co-ordinate and chair eCAB meetings as required. Provide admin assistance as directed by IT Change and Release manager. Aid with the co-ordination, planning, scheduling, control and implementation of changes when needed. Review submitted change requests for compliance, accuracy and completeness and where needed, provide the necessary support to ensure proper documentation, communication plans, test and roll back plans are in place and monitor progress from initiation through to successful completion. Provide change submitters and approvers the relevant support and guidance to ensure RFCs submitted are of a high quality and to ensure consistency in the quality of the submitted RFCs. Work closely with all technical and business services teams to encourage adoption of the change management process and to ensure compliance. Ensure RFCs have been reviewed and approved by the approving managers prior to CAB and by the CAB Committee members as part of the change management process. Provide required assistance to ensure business/IT stakeholders support is in place for submitted changes. Support the IT Change and Release manager with the setup and adoption of the rollout of the inhouse developed change management portal. Distribute the forward schedule of change prior to CAB meetings and the results of the CAB votes. Complete post implementation reviews as required. Conduct regular reviews of the change management processes with IT Change and Release manager to identify and recommend service improvements. Collaborate with stakeholders to ensure the change processes are appropriately documented, communicated, and understood. Create and define metrics to show value and effectiveness of change management. Understand underlying procedures, document, and communicate as appropriate. Ensure IT change submitters adhere to the change management processes and maintain quality checks. Assist the IT Change and Release manager in completing regular audits of the change management process. Assist IT Change and Release manager in providing regular reports to the IT management. Monitor problem record and major incident notification emails to help identify if a change has resulted in a problem record or a major incident, and where appropriate ensure this is reflected in the submitted RFCs. Adhere fully to the change management process. Contribute to the IT risk register to identify and manage operational risks and work to eliminate areas of vulnerability.
31/05/2024
Full time
IT Change Analyst - ITIL, ITSM, IT Change Our leading global law firm client are currently looking for a new IT Change Analyst (ITIL, ITSM, IT Change) to join their team on a permanent basis. They are quite an anomolous in that they are a global Powerhouse yet have a culture which is more befitting of a smaller, tight knit environment. As a result of this they are an incredible collaborative and social which has enabled them to be one of the best firms to work for globally. This IT Change Analyst (ITIL, ITSM, IT Change) role will be joining a global systems team located in London and is responsible for supporting and maintaining the firm's global technologoy function. To be considered for this role it's ideal that you have: 3 years working in a similar role Law firm experience preferred Familiarity with ITIL Environments and ITIL v3 or v4 foundations. ITSM system knowledge Responsibilities: Chair CAB meetings as required and perform related administration tasks. Co-ordinate and chair eCAB meetings as required. Provide admin assistance as directed by IT Change and Release manager. Aid with the co-ordination, planning, scheduling, control and implementation of changes when needed. Review submitted change requests for compliance, accuracy and completeness and where needed, provide the necessary support to ensure proper documentation, communication plans, test and roll back plans are in place and monitor progress from initiation through to successful completion. Provide change submitters and approvers the relevant support and guidance to ensure RFCs submitted are of a high quality and to ensure consistency in the quality of the submitted RFCs. Work closely with all technical and business services teams to encourage adoption of the change management process and to ensure compliance. Ensure RFCs have been reviewed and approved by the approving managers prior to CAB and by the CAB Committee members as part of the change management process. Provide required assistance to ensure business/IT stakeholders support is in place for submitted changes. Support the IT Change and Release manager with the setup and adoption of the rollout of the inhouse developed change management portal. Distribute the forward schedule of change prior to CAB meetings and the results of the CAB votes. Complete post implementation reviews as required. Conduct regular reviews of the change management processes with IT Change and Release manager to identify and recommend service improvements. Collaborate with stakeholders to ensure the change processes are appropriately documented, communicated, and understood. Create and define metrics to show value and effectiveness of change management. Understand underlying procedures, document, and communicate as appropriate. Ensure IT change submitters adhere to the change management processes and maintain quality checks. Assist the IT Change and Release manager in completing regular audits of the change management process. Assist IT Change and Release manager in providing regular reports to the IT management. Monitor problem record and major incident notification emails to help identify if a change has resulted in a problem record or a major incident, and where appropriate ensure this is reflected in the submitted RFCs. Adhere fully to the change management process. Contribute to the IT risk register to identify and manage operational risks and work to eliminate areas of vulnerability.
Data Application Support | Nottingham | To £45k I am working with one of Nottingham's most exciting companies who are on the market for an experienced Data Application Support professional with a strong focus on Data and Scripting . This is a client who we have worked with closely for several years and seen their technical teams grow on a national and global basis. They're working on some incredibly exciting opportunities at the moment and subsequently they're looking for someone to join them in a role which has been created purely out of growth. To be successful in this role, they're looking for someone who comes from either an Application Support or Systems Analyst role who can work flexibly and provide support for our client's products and services whilst being able to work confidently with data and reporting. To be successful in this role, you will need to have experience Scripting in PowerShell and/or Python , and have experience with BI tools, such as Tableaux or Microsoft BI . You will also be required to work on ETL and Grafana , and you will be getting stuck into all aspects of data and reporting. It's a great opportunity for someone to join a company where their day-to-day role is varied and you'll be working independently as well as working alongside some of the most talented local techies! If you've used Prometheus , this will be massively beneficial to your application as well. The work they do is incredibly interesting and fairly unique and it's a role which has a lot of promise. You'll need to have strong communication skills and be able to articulate your workings to a wide range of stakeholders internally as well as dealing with some client calls. There may be some out of hours work associated with this role. Our client are Nottingham-based and are looking for someone to join them ASAP. They're a really great company to be working for, and have an incredible reputation here, and globally. The role is paying up to £45k. If you're interested in finding out more about this role, then please send your CV in for immediate consideration. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
31/05/2024
Full time
Data Application Support | Nottingham | To £45k I am working with one of Nottingham's most exciting companies who are on the market for an experienced Data Application Support professional with a strong focus on Data and Scripting . This is a client who we have worked with closely for several years and seen their technical teams grow on a national and global basis. They're working on some incredibly exciting opportunities at the moment and subsequently they're looking for someone to join them in a role which has been created purely out of growth. To be successful in this role, they're looking for someone who comes from either an Application Support or Systems Analyst role who can work flexibly and provide support for our client's products and services whilst being able to work confidently with data and reporting. To be successful in this role, you will need to have experience Scripting in PowerShell and/or Python , and have experience with BI tools, such as Tableaux or Microsoft BI . You will also be required to work on ETL and Grafana , and you will be getting stuck into all aspects of data and reporting. It's a great opportunity for someone to join a company where their day-to-day role is varied and you'll be working independently as well as working alongside some of the most talented local techies! If you've used Prometheus , this will be massively beneficial to your application as well. The work they do is incredibly interesting and fairly unique and it's a role which has a lot of promise. You'll need to have strong communication skills and be able to articulate your workings to a wide range of stakeholders internally as well as dealing with some client calls. There may be some out of hours work associated with this role. Our client are Nottingham-based and are looking for someone to join them ASAP. They're a really great company to be working for, and have an incredible reputation here, and globally. The role is paying up to £45k. If you're interested in finding out more about this role, then please send your CV in for immediate consideration. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
We are looking for a Business Support Technology Lead to join our Risk IT/Corporate IT team. This team supports businesses across Risk, Finance, Compliance and HR with a suite of applications. These applications are a combination of in-house and vendor technology. The team are responsible for developing these applications in line with stakeholder requirements - those stakeholders primarily being the various businesses and IT who will drive functional enhancements alongside maintenance activities like IT Security. The team is also responsible for maintaining a stable and performant production environment, investigating issues and providing fixes where required in line with business priorities. Job Purpose The primary responsibility for this role is to work on production support environment in Level 2 and ensure that fixing of daily queries, morning checks monitoring system performance, and providing cross-application support. The Candidate must understand the technical and functional intricacies of the suite of applications for Risk and Finance that they will be supporting, including the end-to-end business impacts. They will understand the interfaces to and from their respective systems such that they will be able to provide an accurate assessment of the current capabilities and limitations of the systems. They will understand the critical path of their batch and the associated downstream, upstream and business impacts. They will work closely with Level 3 team and other cross functional teams and check the handover process to make sure any changes that needs to be implemented to production have passed the quality control. The successful candidate(s) will work closely with other staff, Level 3 Application team to ensure cross-system interfaces, collaboration and knowledge management are managed effectively and proactively. Key Responsibilities Maintaining production stability & availability * You will ensure production break-fix and service improvement requirements take priority over change through effective stakeholder management and expectation setting. * You will actively work on and resolve any IT risks and vulnerabilities across the application stack. * You will contribute towards ensuring all batch SLA's/OLA's are appropriate, understood and agreed for the critical path of your batch processes, ensuring that you understand the full business impacts of any failures along that path. * You will ensure all fixes or known errors are maintained in the relevant knowledgebase. * You will ensure logical access management/security procedures and policies are followed. Analytics, problem solving & reporting * You will focus your attention on the identification of incident root cause and service improvement Performance * You will have a curiosity that will lead you to interrogate all technology, processes and data for opportunities to improve stability, customer experience and quality. * You will manage your own workload proactively and understand escalation processes. * Your primary focus will be on driving incident reduction demonstrated through improved production stability. * You will adhere to all group standards/policies and procedures. Servicing clients & team work * You will be fully supportive to other members or roles within the immediate and wider technology teams. * You will ensure strong peer to peer relationships within technology and the business by being proactive and understanding complexities, processes, challenges and priorities. Important relationships * Strong relationships with application development (L3) teams and contribute towards early engagement, input, challenge and delivery of all change initiatives. * Maintain relationships with the wider risk and control functions to ensure that risks are understood, documented and mitigated with clear action plans. * Day-to-day relationships with teams from other business units to ensure strong collaboration, awareness, and unification of approach, book of work, challenges, best practice, etc. * Strong operational relationships with Infrastructure platform support to contribute towards continued stability and availability of production services. Preferred Qualifications and Experience * Degree qualified or Bachelor's Degree in IT * 7 + years' experience in Risk and/or Finance application support * Preferred experience working in a function of Risk and/or Finance investment banking and understands the need for control in a banking environment * Business knowledge Finance, SAP and Financial Markets will be an advantageous * Evidence of progression and consistency in career to date. Technical skills, exposure or awareness: * SQL, C#, .Net, ASP.NET * Java, JavaScript, JSP/Servlets, * HTML, XML, JSON, SOAP, REST * Web, Application, SSAS and SSRS Servers * Windows and platforms Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know.
31/05/2024
Full time
We are looking for a Business Support Technology Lead to join our Risk IT/Corporate IT team. This team supports businesses across Risk, Finance, Compliance and HR with a suite of applications. These applications are a combination of in-house and vendor technology. The team are responsible for developing these applications in line with stakeholder requirements - those stakeholders primarily being the various businesses and IT who will drive functional enhancements alongside maintenance activities like IT Security. The team is also responsible for maintaining a stable and performant production environment, investigating issues and providing fixes where required in line with business priorities. Job Purpose The primary responsibility for this role is to work on production support environment in Level 2 and ensure that fixing of daily queries, morning checks monitoring system performance, and providing cross-application support. The Candidate must understand the technical and functional intricacies of the suite of applications for Risk and Finance that they will be supporting, including the end-to-end business impacts. They will understand the interfaces to and from their respective systems such that they will be able to provide an accurate assessment of the current capabilities and limitations of the systems. They will understand the critical path of their batch and the associated downstream, upstream and business impacts. They will work closely with Level 3 team and other cross functional teams and check the handover process to make sure any changes that needs to be implemented to production have passed the quality control. The successful candidate(s) will work closely with other staff, Level 3 Application team to ensure cross-system interfaces, collaboration and knowledge management are managed effectively and proactively. Key Responsibilities Maintaining production stability & availability * You will ensure production break-fix and service improvement requirements take priority over change through effective stakeholder management and expectation setting. * You will actively work on and resolve any IT risks and vulnerabilities across the application stack. * You will contribute towards ensuring all batch SLA's/OLA's are appropriate, understood and agreed for the critical path of your batch processes, ensuring that you understand the full business impacts of any failures along that path. * You will ensure all fixes or known errors are maintained in the relevant knowledgebase. * You will ensure logical access management/security procedures and policies are followed. Analytics, problem solving & reporting * You will focus your attention on the identification of incident root cause and service improvement Performance * You will have a curiosity that will lead you to interrogate all technology, processes and data for opportunities to improve stability, customer experience and quality. * You will manage your own workload proactively and understand escalation processes. * Your primary focus will be on driving incident reduction demonstrated through improved production stability. * You will adhere to all group standards/policies and procedures. Servicing clients & team work * You will be fully supportive to other members or roles within the immediate and wider technology teams. * You will ensure strong peer to peer relationships within technology and the business by being proactive and understanding complexities, processes, challenges and priorities. Important relationships * Strong relationships with application development (L3) teams and contribute towards early engagement, input, challenge and delivery of all change initiatives. * Maintain relationships with the wider risk and control functions to ensure that risks are understood, documented and mitigated with clear action plans. * Day-to-day relationships with teams from other business units to ensure strong collaboration, awareness, and unification of approach, book of work, challenges, best practice, etc. * Strong operational relationships with Infrastructure platform support to contribute towards continued stability and availability of production services. Preferred Qualifications and Experience * Degree qualified or Bachelor's Degree in IT * 7 + years' experience in Risk and/or Finance application support * Preferred experience working in a function of Risk and/or Finance investment banking and understands the need for control in a banking environment * Business knowledge Finance, SAP and Financial Markets will be an advantageous * Evidence of progression and consistency in career to date. Technical skills, exposure or awareness: * SQL, C#, .Net, ASP.NET * Java, JavaScript, JSP/Servlets, * HTML, XML, JSON, SOAP, REST * Web, Application, SSAS and SSRS Servers * Windows and platforms Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know.
Service Desk Analyst Our client is looking for an experienced Service Desk Analyst to join their team based near Reading on a permanent basis. You will be rewarded with a good salary, as well as a brilliant benefits package including annual leave, pension scheme, hybrid working (after probation), staff discounts, cycle to work scheme, training and development, funding for personal qualifications and many, many more perks! You will provide first line IT support as part of the Service Desk team and you will be responsible for triaging and assigning support calls for the wider IT team as well as providing first line support for Microsoft operating systems and applications, as well as other vendor software. Hardware support includes imaging/troubleshooting and fixing desktops/laptops. Face to face and telephone support for users across the group is also required for a range of hardware and software issues. Service Desk Analyst - Key Skills: Technical experience with systems networking, databases, and user support Experience providing support with Microsoft operating systems and Office 365 Experience working with Active Directory Experience with remote support tools and ticketing systems Excellent communication skills Able to communicate effectively with both technical and non-technical users Demonstrate excellent service desk ethos, organisation, record keeping and professional discipline Formal IT qualifications would be advantageous Service Desk Analyst Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
31/05/2024
Full time
Service Desk Analyst Our client is looking for an experienced Service Desk Analyst to join their team based near Reading on a permanent basis. You will be rewarded with a good salary, as well as a brilliant benefits package including annual leave, pension scheme, hybrid working (after probation), staff discounts, cycle to work scheme, training and development, funding for personal qualifications and many, many more perks! You will provide first line IT support as part of the Service Desk team and you will be responsible for triaging and assigning support calls for the wider IT team as well as providing first line support for Microsoft operating systems and applications, as well as other vendor software. Hardware support includes imaging/troubleshooting and fixing desktops/laptops. Face to face and telephone support for users across the group is also required for a range of hardware and software issues. Service Desk Analyst - Key Skills: Technical experience with systems networking, databases, and user support Experience providing support with Microsoft operating systems and Office 365 Experience working with Active Directory Experience with remote support tools and ticketing systems Excellent communication skills Able to communicate effectively with both technical and non-technical users Demonstrate excellent service desk ethos, organisation, record keeping and professional discipline Formal IT qualifications would be advantageous Service Desk Analyst Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
The primary responsibility for this role is to work on production support environment in Level 2 and ensure that fixing of daily queries, morning checks monitoring system performance, and providing cross-application support. The Candidate must understand the technical and functional intricacies of the suite of applications for Risk and Finance that they will be supporting, including the end-to-end business impacts. They will understand the interfaces to and from their respective systems such that they will be able to provide an accurate assessment of the current capabilities and limitations of the systems. They will understand the critical path of their batch and the associated downstream, upstream and business impacts. They will work closely with Level 3 team and other cross functional teams and check the handover process to make sure any changes that needs to be implemented to production have passed the quality control. The successful candidate(s) will work closely with other staff, Level 3 Application team to ensure cross-system interfaces, collaboration and knowledge management are managed effectively and proactively. Key Responsibilities Maintaining production stability & availability * You will ensure production break-fix and service improvement requirements take priority over change through effective stakeholder management and expectation setting. * You will actively work on and resolve any IT risks and vulnerabilities across the application stack. * You will contribute towards ensuring all batch SLA's/OLA's are appropriate, understood and agreed for the critical path of your batch processes, ensuring that you understand the full business impacts of any failures along that path. * You will ensure all fixes or known errors are maintained in the relevant knowledgebase. * You will ensure logical access management/security procedures and policies are followed. Analytics, problem solving & reporting * You will focus your attention on the identification of incident root cause and service improvement Performance * You will have a curiosity that will lead you to interrogate all technology, processes and data for opportunities to improve stability, customer experience and quality. * You will manage your own workload proactively and understand escalation processes. * Your primary focus will be on driving incident reduction demonstrated through improved production stability. * You will adhere to all group standards/policies and procedures. Servicing clients & team work * You will be fully supportive to other members or roles within the immediate and wider technology teams. * You will ensure strong peer to peer relationships within technology and the business by being proactive and understanding complexities, processes, challenges and priorities. Important relationships * Strong relationships with application development (L3) teams and contribute towards early engagement, input, challenge and delivery of all change initiatives. * Maintain relationships with the wider risk and control functions to ensure that risks are understood, documented and mitigated with clear action plans. * Day-to-day relationships with teams from other business units to ensure strong collaboration, awareness, and unification of approach, book of work, challenges, best practice, etc. * Strong operational relationships with Infrastructure platform support to contribute towards continued stability and availability of production services. Preferred Qualifications and Experience * Degree qualified or Bachelor's Degree in IT * 3 to 5 + years' experience in Risk and/or Finance application support Lead Role * Preferred experience working in a function of Risk and/or Finance investment banking and understands the need for control in a banking environment * Business knowledge for Credit and Market Risk will be an advantageous * Evidence of progression and consistency in career to date. Technical skills, exposure or awareness: * SQL, C#, .Net, ASP.NET * Java, JavaScript, JSP/Servlets, * HTML, XML, JSON, SOAP, REST * Web, Application, SSAS and SSRS Servers * Windows and platforms Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know.
31/05/2024
Full time
The primary responsibility for this role is to work on production support environment in Level 2 and ensure that fixing of daily queries, morning checks monitoring system performance, and providing cross-application support. The Candidate must understand the technical and functional intricacies of the suite of applications for Risk and Finance that they will be supporting, including the end-to-end business impacts. They will understand the interfaces to and from their respective systems such that they will be able to provide an accurate assessment of the current capabilities and limitations of the systems. They will understand the critical path of their batch and the associated downstream, upstream and business impacts. They will work closely with Level 3 team and other cross functional teams and check the handover process to make sure any changes that needs to be implemented to production have passed the quality control. The successful candidate(s) will work closely with other staff, Level 3 Application team to ensure cross-system interfaces, collaboration and knowledge management are managed effectively and proactively. Key Responsibilities Maintaining production stability & availability * You will ensure production break-fix and service improvement requirements take priority over change through effective stakeholder management and expectation setting. * You will actively work on and resolve any IT risks and vulnerabilities across the application stack. * You will contribute towards ensuring all batch SLA's/OLA's are appropriate, understood and agreed for the critical path of your batch processes, ensuring that you understand the full business impacts of any failures along that path. * You will ensure all fixes or known errors are maintained in the relevant knowledgebase. * You will ensure logical access management/security procedures and policies are followed. Analytics, problem solving & reporting * You will focus your attention on the identification of incident root cause and service improvement Performance * You will have a curiosity that will lead you to interrogate all technology, processes and data for opportunities to improve stability, customer experience and quality. * You will manage your own workload proactively and understand escalation processes. * Your primary focus will be on driving incident reduction demonstrated through improved production stability. * You will adhere to all group standards/policies and procedures. Servicing clients & team work * You will be fully supportive to other members or roles within the immediate and wider technology teams. * You will ensure strong peer to peer relationships within technology and the business by being proactive and understanding complexities, processes, challenges and priorities. Important relationships * Strong relationships with application development (L3) teams and contribute towards early engagement, input, challenge and delivery of all change initiatives. * Maintain relationships with the wider risk and control functions to ensure that risks are understood, documented and mitigated with clear action plans. * Day-to-day relationships with teams from other business units to ensure strong collaboration, awareness, and unification of approach, book of work, challenges, best practice, etc. * Strong operational relationships with Infrastructure platform support to contribute towards continued stability and availability of production services. Preferred Qualifications and Experience * Degree qualified or Bachelor's Degree in IT * 3 to 5 + years' experience in Risk and/or Finance application support Lead Role * Preferred experience working in a function of Risk and/or Finance investment banking and understands the need for control in a banking environment * Business knowledge for Credit and Market Risk will be an advantageous * Evidence of progression and consistency in career to date. Technical skills, exposure or awareness: * SQL, C#, .Net, ASP.NET * Java, JavaScript, JSP/Servlets, * HTML, XML, JSON, SOAP, REST * Web, Application, SSAS and SSRS Servers * Windows and platforms Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know.
IT Technical Support/Software Development - Warwickshire £40,000pa to £50,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday INFRASTRUCTURE: End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications, Office 365 Administration, Windows 2019 Servers, VMware, Linux, and LAN/WAN and Wi-Fi Networking, Cyber Security with EDR - Endpoint, Detection Response. SOFTWARE DEVELOPMENT : Software and Web Development experience using PHP, HTML, Database query and management using MySQL and MSSQL Renowned, privately owned UK specialist manufacturer of automotive products with an 80+ year history, is seeking a committed and motivated IT Technical Support Analyst. Additionally, any applicants who possess Web Development Skills to assist in the support of internal and external web pages will be highly desirable Your Key/Essential Responsibilities: Be the first point of contact for End-User Support for PCs, Mobile & Hand-Held Devices, Tablets MS Applications, Cloud Azure, O365, Active Directory, SQL, Endpoint Assist with Helpdesk, Ticket Management, Issue Escalation & Issue Resolution Windows Server Support & Configuration up to version 2019 Support & Configuration of O365, VMware & Linux Software and Web Development experience particularly using PHP, HTML, Database query and management using MySQL and MS SQL Assist in IT Projects as well as BAU Operations Network Support, LAN/WAN & Wi-Fi Cyber Security Support, Endpoint, Detection & Response (EDR) etc Growth Opportunities: Access to Pluralsight and many other technical & Functional Training Resources Development & Support from this Forward-Thinking Organisation Benefits Include: Company Contribution towards Personal Pension Plan Death in Service Profit Related Bonus 26 Days Holiday to Start Private Health & Medical Care Call Experis IT for more Information.
31/05/2024
Full time
IT Technical Support/Software Development - Warwickshire £40,000pa to £50,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday INFRASTRUCTURE: End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications, Office 365 Administration, Windows 2019 Servers, VMware, Linux, and LAN/WAN and Wi-Fi Networking, Cyber Security with EDR - Endpoint, Detection Response. SOFTWARE DEVELOPMENT : Software and Web Development experience using PHP, HTML, Database query and management using MySQL and MSSQL Renowned, privately owned UK specialist manufacturer of automotive products with an 80+ year history, is seeking a committed and motivated IT Technical Support Analyst. Additionally, any applicants who possess Web Development Skills to assist in the support of internal and external web pages will be highly desirable Your Key/Essential Responsibilities: Be the first point of contact for End-User Support for PCs, Mobile & Hand-Held Devices, Tablets MS Applications, Cloud Azure, O365, Active Directory, SQL, Endpoint Assist with Helpdesk, Ticket Management, Issue Escalation & Issue Resolution Windows Server Support & Configuration up to version 2019 Support & Configuration of O365, VMware & Linux Software and Web Development experience particularly using PHP, HTML, Database query and management using MySQL and MS SQL Assist in IT Projects as well as BAU Operations Network Support, LAN/WAN & Wi-Fi Cyber Security Support, Endpoint, Detection & Response (EDR) etc Growth Opportunities: Access to Pluralsight and many other technical & Functional Training Resources Development & Support from this Forward-Thinking Organisation Benefits Include: Company Contribution towards Personal Pension Plan Death in Service Profit Related Bonus 26 Days Holiday to Start Private Health & Medical Care Call Experis IT for more Information.
Business Systems Manager - Automation and Low/No Code Specialist Hybrid working - 50/50 split Circa £62,000 + excellent benefits Are you an aspiring leader with a passion for automation and leveraging Microsoft technologies to drive business innovation? Join my clients dynamic organisation in Newcastle as a Senior Business Systems Analyst, where you'll lead initiatives focused on automation, low/no code solutions, and maximising the potential of Microsoft technologies. Key Responsibilities: Strategic Leadership: Provide strategic direction and leadership in the adoption and implementation of automation solutions, leveraging low/no code platforms and Microsoft technologies to drive efficiency and productivity across the organisation. Requirements Management: Lead the development and sign-off of Requirements Specification documents for automation projects, collaborating closely with stakeholders to ensure alignment with business objectives. Change Management: Drive effective change management processes for automation initiatives, overseeing modifications to project documentation and ensuring clarity and consistency throughout the project life cycle. Cross-Functional Collaboration: Foster collaboration and communication across departments, serving as a liaison between technical teams and business units to ensure seamless project delivery. Team Mentorship: Mentor and support junior members of the team, providing guidance and expertise in automation and low/no code solutions to help them grow and develop in their roles. Technical Experience Required: Power Platform - specifically Power Apps & Power Automate Automation tools such as PowerShell, RBA, UIPath Experience working in an Azure environment Exposure to alternative low/no code technologies would be a bonus Skills/Experience Required: Leadership Experience: Previous experience in a leadership role within an end-user organisation, with a focus on driving automation initiatives and leveraging low/no code platforms. Analytical Expertise: Strong analytical skills, with the ability to gather and interpret business requirements and translate them into actionable automation solutions. Communication Skills: Excellent written and verbal communication skills, with the ability to effectively engage and influence stakeholders at all levels of the organisation. Technical Proficiency: Proficiency in Microsoft technologies, including Azure services, Dynamics Power Platform, and Power Apps, with a strong understanding of automation principles and low/no code development. This is an exceptional opportunity for an aspiring leader to make a significant impact in driving automation and innovation within our organisation. If you're ready to take on a leadership role and drive digital transformation using Microsoft technologies, we want to hear from you. Please send your CV for immediate review. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
31/05/2024
Full time
Business Systems Manager - Automation and Low/No Code Specialist Hybrid working - 50/50 split Circa £62,000 + excellent benefits Are you an aspiring leader with a passion for automation and leveraging Microsoft technologies to drive business innovation? Join my clients dynamic organisation in Newcastle as a Senior Business Systems Analyst, where you'll lead initiatives focused on automation, low/no code solutions, and maximising the potential of Microsoft technologies. Key Responsibilities: Strategic Leadership: Provide strategic direction and leadership in the adoption and implementation of automation solutions, leveraging low/no code platforms and Microsoft technologies to drive efficiency and productivity across the organisation. Requirements Management: Lead the development and sign-off of Requirements Specification documents for automation projects, collaborating closely with stakeholders to ensure alignment with business objectives. Change Management: Drive effective change management processes for automation initiatives, overseeing modifications to project documentation and ensuring clarity and consistency throughout the project life cycle. Cross-Functional Collaboration: Foster collaboration and communication across departments, serving as a liaison between technical teams and business units to ensure seamless project delivery. Team Mentorship: Mentor and support junior members of the team, providing guidance and expertise in automation and low/no code solutions to help them grow and develop in their roles. Technical Experience Required: Power Platform - specifically Power Apps & Power Automate Automation tools such as PowerShell, RBA, UIPath Experience working in an Azure environment Exposure to alternative low/no code technologies would be a bonus Skills/Experience Required: Leadership Experience: Previous experience in a leadership role within an end-user organisation, with a focus on driving automation initiatives and leveraging low/no code platforms. Analytical Expertise: Strong analytical skills, with the ability to gather and interpret business requirements and translate them into actionable automation solutions. Communication Skills: Excellent written and verbal communication skills, with the ability to effectively engage and influence stakeholders at all levels of the organisation. Technical Proficiency: Proficiency in Microsoft technologies, including Azure services, Dynamics Power Platform, and Power Apps, with a strong understanding of automation principles and low/no code development. This is an exceptional opportunity for an aspiring leader to make a significant impact in driving automation and innovation within our organisation. If you're ready to take on a leadership role and drive digital transformation using Microsoft technologies, we want to hear from you. Please send your CV for immediate review. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
We are seeking a Senior Accounting Analyst to provide technical accounting advice and guidance to implement IFRS 9 and IFRS 17. You will build and develop Excel models performing accounting and modelling calculations. You will be forward-thinking, able to understand and interpret complex accounting standards (particularly IFRS 9). Key accountabilities: Provide technical accounting advice and guidance and develop technical papers Build and develop Excel spreadsheets to perform accounting and modelling calculations required to identify data gaps, validate systems outputs, and meet other Programme requirements Support transition execution approach and plan, covering the opening balances and comparative financial statements Support with Audit engagement requirements and responding to queries Support the implementation of the related IT solutions (including the General Ledger, IFRS 17 Calculation Engine and Sub-Ledgers), including any related processes and controls for end-to-end reporting Support the Finance Function in testing activity, including ensuring testing issues are resolved on a timely basis. Support the development and implementation of the Accounting Rules, Chart of Accounts, ledger posting and IFRS 9 & 17 disclosures. Analyse the data inputs/outputs to/from the Calculation Engine and General Ledger, ensuring the outputs meet the reporting requirements, investigating any issues and recommending potential changes. Assist in ensuring that reporting solutions used across the Finance function are fit for purpose in the rollout of IFRS 9 and 17. Key requirements: Fully qualified accountant Excellent IFRS 9 technical accounting knowledge Experience in implementing IFRS9 Accounting Standards Exposure to the implementation of IFRS 17 (desirable) Proven ability to assess the impact of their application, analyse financial data, and communicate and present information to suit the needs of the user Proven ability to deliver to challenging timetables. Strong stakeholder management skills Advanced Excel skills - Datamodelling If you consider yourself to have a disability or if you are a veteran, and you meet the essential criteria for the role, you will be put forward for the Guaranteed Interview' scheme whereby you will have the opportunity to discuss this role and your suitability with a member of the Sourcing team. If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the equivalent PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information. As an Equal Opportunities Employer, we provide the best talent and encourage all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
31/05/2024
Project-based
We are seeking a Senior Accounting Analyst to provide technical accounting advice and guidance to implement IFRS 9 and IFRS 17. You will build and develop Excel models performing accounting and modelling calculations. You will be forward-thinking, able to understand and interpret complex accounting standards (particularly IFRS 9). Key accountabilities: Provide technical accounting advice and guidance and develop technical papers Build and develop Excel spreadsheets to perform accounting and modelling calculations required to identify data gaps, validate systems outputs, and meet other Programme requirements Support transition execution approach and plan, covering the opening balances and comparative financial statements Support with Audit engagement requirements and responding to queries Support the implementation of the related IT solutions (including the General Ledger, IFRS 17 Calculation Engine and Sub-Ledgers), including any related processes and controls for end-to-end reporting Support the Finance Function in testing activity, including ensuring testing issues are resolved on a timely basis. Support the development and implementation of the Accounting Rules, Chart of Accounts, ledger posting and IFRS 9 & 17 disclosures. Analyse the data inputs/outputs to/from the Calculation Engine and General Ledger, ensuring the outputs meet the reporting requirements, investigating any issues and recommending potential changes. Assist in ensuring that reporting solutions used across the Finance function are fit for purpose in the rollout of IFRS 9 and 17. Key requirements: Fully qualified accountant Excellent IFRS 9 technical accounting knowledge Experience in implementing IFRS9 Accounting Standards Exposure to the implementation of IFRS 17 (desirable) Proven ability to assess the impact of their application, analyse financial data, and communicate and present information to suit the needs of the user Proven ability to deliver to challenging timetables. Strong stakeholder management skills Advanced Excel skills - Datamodelling If you consider yourself to have a disability or if you are a veteran, and you meet the essential criteria for the role, you will be put forward for the Guaranteed Interview' scheme whereby you will have the opportunity to discuss this role and your suitability with a member of the Sourcing team. If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the equivalent PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information. As an Equal Opportunities Employer, we provide the best talent and encourage all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
For one of our clients in Basel we are looking for a Customer identity and access management (CIAM) Engineer. Start: August Duration: 12 months, Fulltime Location: Basel We are seeking an experienced CIAM Engineer with strong knowledge of Okta and Azure AD. The successful candidate will be an expert in technical analysis, application design and code development, with proven hands-on experience in the configuration of Okta and Azure AD and working with agile teams. Perfect candidate: A technical expert with a good understanding of Okta and at least a basic understanding Azure AD, able to take ownership of own work to meet deadlines. Tasks & Responsibilities: * Analyse business requirements and align them into information technologies with best practices. * Closely collaborate with infrastructure admins, developers, business analysts, business users and the implementation team to ensure that the requirements are understood, developed, tested, and delivered to specification. * Participate and actively contribute to design discussions with implementation partners. * Take care of configuration changes and customisation of Okta product as per the business needs. * Implement system/data integrations between Okta and other in-house business applications. * Configure the Okta platform workflows. * Support the testing efforts. * Design and implement CIAM project CI/CD pipelines. * Support training materials preparation activities. * Contribute to business process optimization and system enhancements * Actively contribute to the agile delivery of the implementation team * Design and implement application-level security configurations * Develop and document CIAM engineering patterns and guidelines. Must haves: * Minimum of 7 years of experience working in IT and a minimum of 5 years of experience working with Okta. (*) * Knowledge and experience with Azure AD (including B2B users). (*) * Experience in creating customizations and workflows in Okta. (*) * Hands-on experience with CIAM project implementation. (*) * Experience in working within an agile implementation team. (*) Interpersonal skills: * Good communication and presentation skills (oral and written English) * Proactive, flexible and customer focused * Good problem-solving skills Nice to have: * Knowledge of and experience with Microsoft technologies (eg SharePoint Online, GitHub, Azure PaaS services etc ), * Experience in creating custom UI pages using JavaScript, HTML, CSS. * Experience in creating AzDo/GitHub CI/CD pipelines. * Certificates in Okta or Azure AD would be an advantage. * Knowledge of Azure PaaS services would be an advantage. * Knowledge of C#, ASP.NET would be an advantage. * Knowledge of Ansible and Terraform would be an advantage. If you are interested, please apply with your latest CV Michael Bailey International is acting as an Employment Business in relation to this vacancy.
31/05/2024
Project-based
For one of our clients in Basel we are looking for a Customer identity and access management (CIAM) Engineer. Start: August Duration: 12 months, Fulltime Location: Basel We are seeking an experienced CIAM Engineer with strong knowledge of Okta and Azure AD. The successful candidate will be an expert in technical analysis, application design and code development, with proven hands-on experience in the configuration of Okta and Azure AD and working with agile teams. Perfect candidate: A technical expert with a good understanding of Okta and at least a basic understanding Azure AD, able to take ownership of own work to meet deadlines. Tasks & Responsibilities: * Analyse business requirements and align them into information technologies with best practices. * Closely collaborate with infrastructure admins, developers, business analysts, business users and the implementation team to ensure that the requirements are understood, developed, tested, and delivered to specification. * Participate and actively contribute to design discussions with implementation partners. * Take care of configuration changes and customisation of Okta product as per the business needs. * Implement system/data integrations between Okta and other in-house business applications. * Configure the Okta platform workflows. * Support the testing efforts. * Design and implement CIAM project CI/CD pipelines. * Support training materials preparation activities. * Contribute to business process optimization and system enhancements * Actively contribute to the agile delivery of the implementation team * Design and implement application-level security configurations * Develop and document CIAM engineering patterns and guidelines. Must haves: * Minimum of 7 years of experience working in IT and a minimum of 5 years of experience working with Okta. (*) * Knowledge and experience with Azure AD (including B2B users). (*) * Experience in creating customizations and workflows in Okta. (*) * Hands-on experience with CIAM project implementation. (*) * Experience in working within an agile implementation team. (*) Interpersonal skills: * Good communication and presentation skills (oral and written English) * Proactive, flexible and customer focused * Good problem-solving skills Nice to have: * Knowledge of and experience with Microsoft technologies (eg SharePoint Online, GitHub, Azure PaaS services etc ), * Experience in creating custom UI pages using JavaScript, HTML, CSS. * Experience in creating AzDo/GitHub CI/CD pipelines. * Certificates in Okta or Azure AD would be an advantage. * Knowledge of Azure PaaS services would be an advantage. * Knowledge of C#, ASP.NET would be an advantage. * Knowledge of Ansible and Terraform would be an advantage. If you are interested, please apply with your latest CV Michael Bailey International is acting as an Employment Business in relation to this vacancy.
Release Management Analyst. Two days per week on site in Bristol Ownership of Release Management Processes - eg governance and compliance etc. Need to have an in depth knowledge of Release Management within a highly technical environment - eg cloud/dev ops etc and use to work within an agile environment. Ideal candidate will hold some form of ITIL Accreditation within either version 3 or 4. Outstanding benefits package for the right person.
31/05/2024
Full time
Release Management Analyst. Two days per week on site in Bristol Ownership of Release Management Processes - eg governance and compliance etc. Need to have an in depth knowledge of Release Management within a highly technical environment - eg cloud/dev ops etc and use to work within an agile environment. Ideal candidate will hold some form of ITIL Accreditation within either version 3 or 4. Outstanding benefits package for the right person.
Opus Recruitment Solutions Ltd
Cheltenham, Gloucestershire
Junior D365 Developer £40,000 - £45,000 p/a DOE Hybrid position (couple days on site per week in Cheltenham) Agriculture Sector (Interviews available from Monday 3rd June 2024) (My client does not offer sponsorship for this position) Are you a tech enthusiast with a passion for Microsoft Dynamics 365? I am looking for a dynamic and motivated Junior D365 Developer to join my clients team in the agriculture sector. This is a fantastic opportunity to grow your skills and career within a supportive and innovative team. My client is deeply immersed in the agri-food industry, providing an extensive array of services to farmers, food producers, and various stakeholders. Their operations cover everything from supplying essential agronomy inputs to delivering advanced digital farming solutions, resulting in a complete and integrated approach to agricultural management. Key Responsibilities: Design and Develop: Contribute to the creation and implementation of Microsoft Dynamics 365 solutions. Customise and Configure: Tailor Dynamics 365 applications to meet specific business needs. Collaborate: Work closely with senior developers and business analysts to understand and analyse requirements. Document: Develop and maintain technical documentation for D365 customisations and configurations. Test and Debug: Ensure applications meet quality and performance standards. Support: Provide technical support and troubleshoot Dynamics 365 issues. Stay Current: Keep up-to-date with the latest D365 developments, features, and best practices. Teamwork: Collaborate with cross-functional teams to ensure successful project delivery. Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Technical Skills: Basic understanding of Microsoft Dynamics 365, programming languages (C#, .NET, JavaScript), SQL, and relational database concepts. Soft Skills: Strong analytical and problem-solving abilities, excellent communication, and teamwork skills. Attitude: Eagerness to learn and adapt to new technologies and methodologies. Preferred Qualifications: Previous internship or project experience with Microsoft Dynamics 365. Understanding of CRM and ERP concepts. Basic knowledge of Azure and cloud computing. Experience with version control systems such as Git CLICK APPLY/send your up to date CV and notice period to - (see below)
31/05/2024
Full time
Junior D365 Developer £40,000 - £45,000 p/a DOE Hybrid position (couple days on site per week in Cheltenham) Agriculture Sector (Interviews available from Monday 3rd June 2024) (My client does not offer sponsorship for this position) Are you a tech enthusiast with a passion for Microsoft Dynamics 365? I am looking for a dynamic and motivated Junior D365 Developer to join my clients team in the agriculture sector. This is a fantastic opportunity to grow your skills and career within a supportive and innovative team. My client is deeply immersed in the agri-food industry, providing an extensive array of services to farmers, food producers, and various stakeholders. Their operations cover everything from supplying essential agronomy inputs to delivering advanced digital farming solutions, resulting in a complete and integrated approach to agricultural management. Key Responsibilities: Design and Develop: Contribute to the creation and implementation of Microsoft Dynamics 365 solutions. Customise and Configure: Tailor Dynamics 365 applications to meet specific business needs. Collaborate: Work closely with senior developers and business analysts to understand and analyse requirements. Document: Develop and maintain technical documentation for D365 customisations and configurations. Test and Debug: Ensure applications meet quality and performance standards. Support: Provide technical support and troubleshoot Dynamics 365 issues. Stay Current: Keep up-to-date with the latest D365 developments, features, and best practices. Teamwork: Collaborate with cross-functional teams to ensure successful project delivery. Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Technical Skills: Basic understanding of Microsoft Dynamics 365, programming languages (C#, .NET, JavaScript), SQL, and relational database concepts. Soft Skills: Strong analytical and problem-solving abilities, excellent communication, and teamwork skills. Attitude: Eagerness to learn and adapt to new technologies and methodologies. Preferred Qualifications: Previous internship or project experience with Microsoft Dynamics 365. Understanding of CRM and ERP concepts. Basic knowledge of Azure and cloud computing. Experience with version control systems such as Git CLICK APPLY/send your up to date CV and notice period to - (see below)
IT Helpdesk Analyst (Italian Speaking) | 6 Month Contract | (Inside IR35) | Hybrid (Livingston, onsite 2 days pw) | Starting ASAP Day Rate: £130 Job Description: Harvey Nash's client is looking for an Italian speaking Helpdesk analyst. You will have excellent communication in both written and verbal forms. Assisting with password reset process and advising workers on how to manage this themselves, if able to do so. The main function of a Technical Help Desk Specialist is to provide technical assistance to computer system users. A typical technical help desk specialist is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location. Location: WFH and twice a week work from the Livingston office (a free shuttle from the train station and free parking is provided) Job Responsibilities Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity May install software or perform hardware testing remotely Enter commands and observe system functioning to verify correct operations and detect errors Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support Essential Skills: You must demonstrate both excellent customer service and communication skills. Ability to speak Italian to conversational/professional level Qualifications: Desirable: Associate's degree in computer related field or equivalent training, and knowledge of computer software, such as configuration management software, desktop communications software, operating system software and Internet directory services software. However, any prior customer facing experience would suffice as training is provided. Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. Basic ability to work independently and manage one's time. This role has been deemed Inside IR35 by the client. Applicants must hold, or be happy to apply for, a valid Basic Disclosure Scotland. Please click the link to apply.
31/05/2024
Project-based
IT Helpdesk Analyst (Italian Speaking) | 6 Month Contract | (Inside IR35) | Hybrid (Livingston, onsite 2 days pw) | Starting ASAP Day Rate: £130 Job Description: Harvey Nash's client is looking for an Italian speaking Helpdesk analyst. You will have excellent communication in both written and verbal forms. Assisting with password reset process and advising workers on how to manage this themselves, if able to do so. The main function of a Technical Help Desk Specialist is to provide technical assistance to computer system users. A typical technical help desk specialist is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location. Location: WFH and twice a week work from the Livingston office (a free shuttle from the train station and free parking is provided) Job Responsibilities Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity May install software or perform hardware testing remotely Enter commands and observe system functioning to verify correct operations and detect errors Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support Essential Skills: You must demonstrate both excellent customer service and communication skills. Ability to speak Italian to conversational/professional level Qualifications: Desirable: Associate's degree in computer related field or equivalent training, and knowledge of computer software, such as configuration management software, desktop communications software, operating system software and Internet directory services software. However, any prior customer facing experience would suffice as training is provided. Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. Basic ability to work independently and manage one's time. This role has been deemed Inside IR35 by the client. Applicants must hold, or be happy to apply for, a valid Basic Disclosure Scotland. Please click the link to apply.
Description: We are seeking an experienced CIAM Engineer with strong knowledge of Okta and Azure AD to join the Digital Product team. The successful candidate will be an expert in technical analysis, application design and code development, with proven hands-on experience in the configuration of Okta and Azure AD and working with agile teams. Perfect candidate: A technical expert with a good understanding of Okta, able to take ownership of own work to meet deadlines. Tasks & Responsibilities: Analyze business requirements and align them into information technologies with best practices. Closely collaborate with infrastructure admins, developers, business analysts, business users and the implementation team to ensure that the requirements are understood, developed, tested, and delivered to specification. Participate and actively contribute to design discussions with implementation partners. Take care of configuration changes and customization of Okta product as per the business needs. Implement system/data integrations between Okta and other in-house business applications. Configure the Okta platform workflows. Support the testing efforts. Design and implement CIAM project CI/CD pipelines. Support training materials preparation activities. Contribute to business process optimization and system enhancements Actively contribute to the agile delivery of the implementation team Design and implement application-level security configurations Develop and document CIAM engineering patterns and guidelines. Must haves: Minimum of 7 years of experience working in IT and a minimum of 3 years of experience working with Okta. (*) Knowledge and experience with Azure AD (including B2B users). (*) Experience in creating customizations and workflows in Okta. (*) Hands-on experience with CIAM project implementation. (*) Experience in working within an agile implementation team. (*) Experience in creating custom UI pages using JavaScript, HTML, CSS. (*) Experience in creating AzDo/GitHub CI/CD pipelines. (*) Skills: Okta Authentication Systems engineering Identity management Identity access management Active Directory Java Access management Engineering azure ad azdo github cicd JavaScript HTML CSS sharepoint azure paas sharepoint online c# ASP.NET ansible terraform Employee Value Proposition: International environment Job Title: CIAM Engineer Location: Basel, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
31/05/2024
Project-based
Description: We are seeking an experienced CIAM Engineer with strong knowledge of Okta and Azure AD to join the Digital Product team. The successful candidate will be an expert in technical analysis, application design and code development, with proven hands-on experience in the configuration of Okta and Azure AD and working with agile teams. Perfect candidate: A technical expert with a good understanding of Okta, able to take ownership of own work to meet deadlines. Tasks & Responsibilities: Analyze business requirements and align them into information technologies with best practices. Closely collaborate with infrastructure admins, developers, business analysts, business users and the implementation team to ensure that the requirements are understood, developed, tested, and delivered to specification. Participate and actively contribute to design discussions with implementation partners. Take care of configuration changes and customization of Okta product as per the business needs. Implement system/data integrations between Okta and other in-house business applications. Configure the Okta platform workflows. Support the testing efforts. Design and implement CIAM project CI/CD pipelines. Support training materials preparation activities. Contribute to business process optimization and system enhancements Actively contribute to the agile delivery of the implementation team Design and implement application-level security configurations Develop and document CIAM engineering patterns and guidelines. Must haves: Minimum of 7 years of experience working in IT and a minimum of 3 years of experience working with Okta. (*) Knowledge and experience with Azure AD (including B2B users). (*) Experience in creating customizations and workflows in Okta. (*) Hands-on experience with CIAM project implementation. (*) Experience in working within an agile implementation team. (*) Experience in creating custom UI pages using JavaScript, HTML, CSS. (*) Experience in creating AzDo/GitHub CI/CD pipelines. (*) Skills: Okta Authentication Systems engineering Identity management Identity access management Active Directory Java Access management Engineering azure ad azdo github cicd JavaScript HTML CSS sharepoint azure paas sharepoint online c# ASP.NET ansible terraform Employee Value Proposition: International environment Job Title: CIAM Engineer Location: Basel, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Position Overview: Our client uses a proprietary, internally developed knowledgebase system known as 'G- Trac'. Initially designed to enhance team communication, collaboration and reporting, G-Trac aggregates updated information on a variety of modules, including but not limited to CRM, companies, events, Legal agreements, projects, inventory, CMS, training, policies, HSE, risks, and sales orders. Recently, the company has taken a strategic pivot to transform G-Trac into a SaaS (Software as a Service) platform, allowing other companies to utilise this robust system to manage their business operations. The Software Support Analyst for 'GKS' will play a crucial role in the ongoing development of G- Trac, not only by entering, managing, and updating data within the G-Trac knowledgebase but also by preparing the system for external use. The successful candidate will champion the expanded capabilities of G-Trac across the group, providing training to users, acting as a data helpdesk and ensuring the platform meets the diverse needs of both internal and external clients. Responsibilities include troubleshooting potential bugs, liaising with the technical team to report issues and continuously enhancing the system's functionality. The role is pivotal in offering first-class software support and maximizing value through comprehensive training and user education, adapting to the platform's evolving business model. The role responsibilities will include: Capturing, updating, uploading, and managing data in the G-Trac knowledgebase system, which is now transitioning to a SaaS This involves extensive and routine data entry tasks related to companies and individuals as part of our client's CRM initiatives, which are crucial for internal use and as a service offering to other businesses. Entering data and information from time to time on behalf of other users, ensuring seamless integration and consistency across the SaaS Monitoring, curating and improving user entries while providing ongoing guidance to users for optimal information effectiveness is essential for maintaining high-quality service delivery in a SaaS Conducting Internet and desktop research to keep the knowledgebase updated with news and current affairs relevant to the Group and to aid CRM, enhancing the platform's value to external clients. Providing G-Trac training and development to new and existing users, including preparation and maintenance of user and training materials tailored for both internal stakeholders and external SaaS Acting as the G-Trac helpdesk for users to assist with queries and issues, offering critical support in a customer-facing SaaS solution. Collating and interpreting user feedback and comments to continuously improve the system is a key process in the iterative development of a SaaS Collecting and detailing functional requirements for adding new features or modifying current ones, aligning product development with user needs and market trends in the SaaS industry. Collaborating closely with the Development team to ensure these requirements are accurately implemented and delivered on time, ensuring the platform's reliability and scalability as a SaaS Verify the functionality of all features following a system update and report any discrepancies or issues to the development team for resolution, which is crucial for maintaining high service levels expected from a SaaS
31/05/2024
Full time
Position Overview: Our client uses a proprietary, internally developed knowledgebase system known as 'G- Trac'. Initially designed to enhance team communication, collaboration and reporting, G-Trac aggregates updated information on a variety of modules, including but not limited to CRM, companies, events, Legal agreements, projects, inventory, CMS, training, policies, HSE, risks, and sales orders. Recently, the company has taken a strategic pivot to transform G-Trac into a SaaS (Software as a Service) platform, allowing other companies to utilise this robust system to manage their business operations. The Software Support Analyst for 'GKS' will play a crucial role in the ongoing development of G- Trac, not only by entering, managing, and updating data within the G-Trac knowledgebase but also by preparing the system for external use. The successful candidate will champion the expanded capabilities of G-Trac across the group, providing training to users, acting as a data helpdesk and ensuring the platform meets the diverse needs of both internal and external clients. Responsibilities include troubleshooting potential bugs, liaising with the technical team to report issues and continuously enhancing the system's functionality. The role is pivotal in offering first-class software support and maximizing value through comprehensive training and user education, adapting to the platform's evolving business model. The role responsibilities will include: Capturing, updating, uploading, and managing data in the G-Trac knowledgebase system, which is now transitioning to a SaaS This involves extensive and routine data entry tasks related to companies and individuals as part of our client's CRM initiatives, which are crucial for internal use and as a service offering to other businesses. Entering data and information from time to time on behalf of other users, ensuring seamless integration and consistency across the SaaS Monitoring, curating and improving user entries while providing ongoing guidance to users for optimal information effectiveness is essential for maintaining high-quality service delivery in a SaaS Conducting Internet and desktop research to keep the knowledgebase updated with news and current affairs relevant to the Group and to aid CRM, enhancing the platform's value to external clients. Providing G-Trac training and development to new and existing users, including preparation and maintenance of user and training materials tailored for both internal stakeholders and external SaaS Acting as the G-Trac helpdesk for users to assist with queries and issues, offering critical support in a customer-facing SaaS solution. Collating and interpreting user feedback and comments to continuously improve the system is a key process in the iterative development of a SaaS Collecting and detailing functional requirements for adding new features or modifying current ones, aligning product development with user needs and market trends in the SaaS industry. Collaborating closely with the Development team to ensure these requirements are accurately implemented and delivered on time, ensuring the platform's reliability and scalability as a SaaS Verify the functionality of all features following a system update and report any discrepancies or issues to the development team for resolution, which is crucial for maintaining high service levels expected from a SaaS
Request Technology - Craig Johnson
Washington, Washington DC
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firms Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firms Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firms goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firms technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firms IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
30/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firms Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firms Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firms goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firms technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firms IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firm's Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
30/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firm's Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firm's Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
30/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firm's Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments