E-commerce Billing Analyst This role will require Weekly 2-3 days access to Central London offices This role is working for one of the Large high end active wear brands in the UK. Role will be working with numbers every day related to the purchasing and forecasting. Raising order to support and project manager and to kick off the procurement process and take care of invoicing. Importance of tracking an invoice and forecasting, they want to make sure they are not over-spending or under-spending so this is really important. They have KPIs and reporting to do/adhere to. Provide monthly forecast plan of CAPEX and OPEX at a certain level of accuracy, address questions and enquiries regarding variations of the forecast. Skills: Data entry Invoicing Project accounting Invoice resolution Billing research Invoice analysis Job Title: Finance Billing Analyst Location: London, UK Rate/Salary: .00 GBP Daily Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
07/05/2024
Project-based
E-commerce Billing Analyst This role will require Weekly 2-3 days access to Central London offices This role is working for one of the Large high end active wear brands in the UK. Role will be working with numbers every day related to the purchasing and forecasting. Raising order to support and project manager and to kick off the procurement process and take care of invoicing. Importance of tracking an invoice and forecasting, they want to make sure they are not over-spending or under-spending so this is really important. They have KPIs and reporting to do/adhere to. Provide monthly forecast plan of CAPEX and OPEX at a certain level of accuracy, address questions and enquiries regarding variations of the forecast. Skills: Data entry Invoicing Project accounting Invoice resolution Billing research Invoice analysis Job Title: Finance Billing Analyst Location: London, UK Rate/Salary: .00 GBP Daily Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Technical Lead - Underwriting Technology Permanent London Hybrid - 2 days in office £110,000 + Bonus + Progression + Benefits Fantastic Opportunity. About the Role The Technology Lead will need to have a clear understanding of the commercial imperatives for these UW Technology Initiatives and drive technology direction, staying up to date with the latest technologies and industry trends, and driving continuous improvement initiatives to enhance team productivity and business outcomes. About the Department & Team Key Responsibilities Understanding the UW Technology initiatives landscape for my client on a global basis, and the different UW Technology initiatives to design and support the implementation of proportionate and fit for purpose solutions designs and plans, including the downstream impacts on the technology landscape, and associated governance/controls Solution Design: Understand the individual initiatives and products to build and present designs (based on the high-level design considerations and transition states) to a sufficient level of detail for translation into technical deliverables Set-up and run a Design Authority Group, in line with the Terms of Reference Collaborate with Product Owners, Architects and Development teams to develop the solution design, aligning detailed designs with the high-level design and escalating any deviations Work closely with Software Architects, challenging their decisions and collaborating with them to optimise technical designs and translate them into technical deliverables Documenting key transition states from a Technology delivery point of view, and evolution throughout interim states, to a target Technology state Technology Capabilities & Standards: Provide application design and programming expertise and guidance to Technology professionals involved in the development and enhancement of business applications Work with Technology areas to identify, propose and implement new technologies as solutions to business needs, based on strategic direction and priorities Aligning the detailed designs with the wider GRS Technology Roadmap and 'North Star' Architecture and standards Create technical documentation for development solutions, future reference, and reporting Supporting the Development Teams: Work with agile development teams to build and enhance a growing software platform and provide technical leadership throughout the technical design and sprint process and ensure the team delivers high quality work that supports the delivery of business capabilities and associated value. Develop and set documentation and standards for all development and delivery activities, including using a common approach, structure, and platform (eg Confluence) for documentation, be responsible for checking that these standards are being properly met and ensure documentation and reporting evolves as requirements change over time. Supporting GRS/GRSI's Agile Transformation - the Technology Lead is also responsible supporting Agile practices at both the Team and Portfolio level, including: Facilitating the prioritisation of features for Program Increment (PI) 90/30-day planning and individual Sprint planning and prioritisation, supporting the Portfolio Head and Product Owners to manage change to the programs' PI plan and identify the impacts of those changes Driving cross team, Portfolio, and departmental planning, collaboration, coordination, including identifying dependencies and resolving impediments Driving delivery and continuous improvement by utilising feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity Participating at Portfolio level and within cross-functional teams as a subject matter expert to develop and improve operating policies and procedures and be an advocate in adopting Agile best practices and processes Supporting the configuration of Scaled Agile to the needs of the organisation, standardising, and documenting practices Skills and Experience Technology Expertise - you will have experience as the technology expert on a development team where you were responsible for everything from planning to delivering key features and management of those features. To be successful in the role you will need to quickly develop a deep understanding of the products and business goals which you can translate into technology direction, design, and decisions. Experience of Insurance and Reinsurance business and supporting technologies and/or experience leading implementation programs for the same is preferable. Agile and Scaled Agile practices - you know about and can lead on a range of Agile and Scaled Agile tools and techniques and be an advocate for these tools and techniques. You can establish a feedback loop for teams; you can take responsibility for the translation and measurement of value (what you put in and what you will get out) and ensure this relates to UW Technology Initiatives objectives and business needs. You can ensure the team has a situational awareness of work and priorities across the team. Angular 6 Java/JavaScript/JSON Ci/Cd pipeline build & deployment tools eg Bamboo Micro services & APIs Cloud experience (AWS & Azure) and serverless code deployment API integration experience, REST preferred Understanding of event driven architecture. Different AWS deployment methods eg native EC2, Pivotal Cloud Foundry (JVM) & Docker Familiar with design thinking, behaviour, and test-driven development/familiarity with test-and-learn approaches Experience of SQL database development, SSIS and cloud deployment eg RDS in AWS Knowledge of containerised deployments and optimisation techniques & tools eg Docker, Fargate, Kubernetes Experience of working with wider project teams including Scrum Masters, Product Owners, Business Analysts and Testers Experience of producing technical support documentation Experience of writing technical specifications/User Stories Experience of working within the full development life cycle ie development, unit testing and release management Experience of source code repositories, code branching and version control systems eg GIT and TFS
07/05/2024
Full time
Technical Lead - Underwriting Technology Permanent London Hybrid - 2 days in office £110,000 + Bonus + Progression + Benefits Fantastic Opportunity. About the Role The Technology Lead will need to have a clear understanding of the commercial imperatives for these UW Technology Initiatives and drive technology direction, staying up to date with the latest technologies and industry trends, and driving continuous improvement initiatives to enhance team productivity and business outcomes. About the Department & Team Key Responsibilities Understanding the UW Technology initiatives landscape for my client on a global basis, and the different UW Technology initiatives to design and support the implementation of proportionate and fit for purpose solutions designs and plans, including the downstream impacts on the technology landscape, and associated governance/controls Solution Design: Understand the individual initiatives and products to build and present designs (based on the high-level design considerations and transition states) to a sufficient level of detail for translation into technical deliverables Set-up and run a Design Authority Group, in line with the Terms of Reference Collaborate with Product Owners, Architects and Development teams to develop the solution design, aligning detailed designs with the high-level design and escalating any deviations Work closely with Software Architects, challenging their decisions and collaborating with them to optimise technical designs and translate them into technical deliverables Documenting key transition states from a Technology delivery point of view, and evolution throughout interim states, to a target Technology state Technology Capabilities & Standards: Provide application design and programming expertise and guidance to Technology professionals involved in the development and enhancement of business applications Work with Technology areas to identify, propose and implement new technologies as solutions to business needs, based on strategic direction and priorities Aligning the detailed designs with the wider GRS Technology Roadmap and 'North Star' Architecture and standards Create technical documentation for development solutions, future reference, and reporting Supporting the Development Teams: Work with agile development teams to build and enhance a growing software platform and provide technical leadership throughout the technical design and sprint process and ensure the team delivers high quality work that supports the delivery of business capabilities and associated value. Develop and set documentation and standards for all development and delivery activities, including using a common approach, structure, and platform (eg Confluence) for documentation, be responsible for checking that these standards are being properly met and ensure documentation and reporting evolves as requirements change over time. Supporting GRS/GRSI's Agile Transformation - the Technology Lead is also responsible supporting Agile practices at both the Team and Portfolio level, including: Facilitating the prioritisation of features for Program Increment (PI) 90/30-day planning and individual Sprint planning and prioritisation, supporting the Portfolio Head and Product Owners to manage change to the programs' PI plan and identify the impacts of those changes Driving cross team, Portfolio, and departmental planning, collaboration, coordination, including identifying dependencies and resolving impediments Driving delivery and continuous improvement by utilising feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity Participating at Portfolio level and within cross-functional teams as a subject matter expert to develop and improve operating policies and procedures and be an advocate in adopting Agile best practices and processes Supporting the configuration of Scaled Agile to the needs of the organisation, standardising, and documenting practices Skills and Experience Technology Expertise - you will have experience as the technology expert on a development team where you were responsible for everything from planning to delivering key features and management of those features. To be successful in the role you will need to quickly develop a deep understanding of the products and business goals which you can translate into technology direction, design, and decisions. Experience of Insurance and Reinsurance business and supporting technologies and/or experience leading implementation programs for the same is preferable. Agile and Scaled Agile practices - you know about and can lead on a range of Agile and Scaled Agile tools and techniques and be an advocate for these tools and techniques. You can establish a feedback loop for teams; you can take responsibility for the translation and measurement of value (what you put in and what you will get out) and ensure this relates to UW Technology Initiatives objectives and business needs. You can ensure the team has a situational awareness of work and priorities across the team. Angular 6 Java/JavaScript/JSON Ci/Cd pipeline build & deployment tools eg Bamboo Micro services & APIs Cloud experience (AWS & Azure) and serverless code deployment API integration experience, REST preferred Understanding of event driven architecture. Different AWS deployment methods eg native EC2, Pivotal Cloud Foundry (JVM) & Docker Familiar with design thinking, behaviour, and test-driven development/familiarity with test-and-learn approaches Experience of SQL database development, SSIS and cloud deployment eg RDS in AWS Knowledge of containerised deployments and optimisation techniques & tools eg Docker, Fargate, Kubernetes Experience of working with wider project teams including Scrum Masters, Product Owners, Business Analysts and Testers Experience of producing technical support documentation Experience of writing technical specifications/User Stories Experience of working within the full development life cycle ie development, unit testing and release management Experience of source code repositories, code branching and version control systems eg GIT and TFS
Description : IT Operations Start date: June 2024 Latest start date: 1 July 2024 End date: 6 months contract Extension: Possible Work location: Basel/Hybrid Unit: Information Technology and Services (ITS) Workload: 100% Analyst Background We are looking for an IT Operations Analyst to replace a staff member on a short-term assignment. We are looking for a late junior/early professional level profile. The role is focused on creating reports, metrics and dashboard generation, hardware asset management, gathering requirements for enhancements to ServiceNow, communication around IT changes across the organization. There is also an element of change management to the role, therefore experience with ITIL IT change management would be beneficial. Perfect candidate: An IT Analyst with ServiceNow (ITOM/ITSM) experience, an analytical mindset and experience with gathering feedback, creating reports, dashboards, and metrics within ServiceNow. General Information Team: The IT Operations team consists of around 25 people. This role will be working closely with around 8 colleagues, primarily with the IT services function, close integration with change management and CMDB operations. The person will also collaborate with the Service Desk team, It Engineers as well as other business IT areas. Tasks & Responsibilities: Responsible for supporting the IT Operations team primarily in the area of reporting on incident, problem, request and change management within the Bank. Coordinate with relevant stakeholders, including IT staff and business users as a focal point for customer liaison and provide an effective and efficient interface between ITS operations and its internal customers. Reporting on operational activities and tracking progress of IT incidents and IT changes to provide updates and metrics as part of 3 Line of Defense activities. Gather and consolidate data and produce reports for the monitoring of IT services. Analyse the output and propose improved processes and appropriate follow-up actions. Support the efficiency and effectiveness of the incident and change management processes and configuration management database (CMDB). Support the configuration management process and operational activities to ensure CMDB data integrity. Ensure that relevant information assets are documented and maintained in the Bank's CMDB. Release and change management Reporting on change management process for changes required in the Bank's IT production environment. Delivers customer-facing communication and collaboration on all operational related activities. Assist in coordinating the implementation of changes in IT services and ensures that standardised methods are used for efficient handling of all changes, to minimise adverse impacts from changes on business operations and the users of IT services. Project management Participates in project activities within IT Infrastructure as assigned. Must haves: Minimum of three years' experience in a role with direct customer contact, preferably in an international environment. (*) Knowledge of ServiceNow ITSM/ITOM modules. (*) An understanding of IT systems and their interaction. (*) Excellent reporting and analytical skills and strong knowledge of data management and reporting tools. (*) Experience with service management and change management methodologies and frameworks such as ITIL. (*) Interpersonal skills: Fluency in English. Outstanding customer service skills with a proactive customer and service orientation. Ability to demonstrate initiative, drive and enthusiasm. Good organizational and time management skills, accuracy, speed and attention to detail. Ability to effectively balance workload of providing excellent customer service while attending to ongoing operational tasks. Ability to carry out assigned tasks in a professional, efficient and timely manner with a sense of ownership and follow-through. Excellent communication skills to enable clear communication with different audiences and to manage customer expectations and service partner deliverables. Ability to work independently and in a team environment. Nice to have: A second major world language desirable Job Title: IT Operations Analyst Location: Basel, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
07/05/2024
Project-based
Description : IT Operations Start date: June 2024 Latest start date: 1 July 2024 End date: 6 months contract Extension: Possible Work location: Basel/Hybrid Unit: Information Technology and Services (ITS) Workload: 100% Analyst Background We are looking for an IT Operations Analyst to replace a staff member on a short-term assignment. We are looking for a late junior/early professional level profile. The role is focused on creating reports, metrics and dashboard generation, hardware asset management, gathering requirements for enhancements to ServiceNow, communication around IT changes across the organization. There is also an element of change management to the role, therefore experience with ITIL IT change management would be beneficial. Perfect candidate: An IT Analyst with ServiceNow (ITOM/ITSM) experience, an analytical mindset and experience with gathering feedback, creating reports, dashboards, and metrics within ServiceNow. General Information Team: The IT Operations team consists of around 25 people. This role will be working closely with around 8 colleagues, primarily with the IT services function, close integration with change management and CMDB operations. The person will also collaborate with the Service Desk team, It Engineers as well as other business IT areas. Tasks & Responsibilities: Responsible for supporting the IT Operations team primarily in the area of reporting on incident, problem, request and change management within the Bank. Coordinate with relevant stakeholders, including IT staff and business users as a focal point for customer liaison and provide an effective and efficient interface between ITS operations and its internal customers. Reporting on operational activities and tracking progress of IT incidents and IT changes to provide updates and metrics as part of 3 Line of Defense activities. Gather and consolidate data and produce reports for the monitoring of IT services. Analyse the output and propose improved processes and appropriate follow-up actions. Support the efficiency and effectiveness of the incident and change management processes and configuration management database (CMDB). Support the configuration management process and operational activities to ensure CMDB data integrity. Ensure that relevant information assets are documented and maintained in the Bank's CMDB. Release and change management Reporting on change management process for changes required in the Bank's IT production environment. Delivers customer-facing communication and collaboration on all operational related activities. Assist in coordinating the implementation of changes in IT services and ensures that standardised methods are used for efficient handling of all changes, to minimise adverse impacts from changes on business operations and the users of IT services. Project management Participates in project activities within IT Infrastructure as assigned. Must haves: Minimum of three years' experience in a role with direct customer contact, preferably in an international environment. (*) Knowledge of ServiceNow ITSM/ITOM modules. (*) An understanding of IT systems and their interaction. (*) Excellent reporting and analytical skills and strong knowledge of data management and reporting tools. (*) Experience with service management and change management methodologies and frameworks such as ITIL. (*) Interpersonal skills: Fluency in English. Outstanding customer service skills with a proactive customer and service orientation. Ability to demonstrate initiative, drive and enthusiasm. Good organizational and time management skills, accuracy, speed and attention to detail. Ability to effectively balance workload of providing excellent customer service while attending to ongoing operational tasks. Ability to carry out assigned tasks in a professional, efficient and timely manner with a sense of ownership and follow-through. Excellent communication skills to enable clear communication with different audiences and to manage customer expectations and service partner deliverables. Ability to work independently and in a team environment. Nice to have: A second major world language desirable Job Title: IT Operations Analyst Location: Basel, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Category Buyer Contract length: 2 years contract with high potential transitioning to permanent Working setting: Hybrid - 3 days/week on-site Working hours: Mon-Thu (full business hours), Friday (half day) Location: Peterlee (25% UK/EU travel) Role Responsibility: Sourcing strategy, cost management, contract negotiation, supplier relationships, assurance of supply, supplier risk sensing, audits processes, etc. Job Role Expectations | Functional/Technical Skills | Soft Skills: Sourcing - Responsible and accountable for directing the development, and/or communication and implementation of a site, regional, or worldwide sourcing strategy. Responsible for managing policies, agreements, source catalogs, and special purchasing programs, and supporting specific Product line(s) NPI programs. Accountable for the liaison with the corresponding Category/Platform based Buyers. Leadership - Provides leadership for sourcing, logistics and resource management decisions. Lead continuous improvement initiatives and purchasing new product introduction activities within Purchasing. Demonstrates leadership in recognizing the potential for cost and inventory reductions, and quality improvement; as well as responsibility for soundness of business proposals and risk assessment. Mentors and develops other Buyers, SQEs, and Purchasing Analysts (where assigned). Promotes the highest level of professionalism and business ethics. Strategy - Tools and Techniques of 6 Sigma will be required and may be attained by Black Belt, Green Belt, Project Sponsor, or other 6 Sigma related training programs. Develops and leads 6 Sigma Strategic Sourcing teams to fully understand the current performance of the supply base, evaluate strategic options, decide a course of action, and begin implementation. Must also have strong knowledge of the product, NPI, Manufacturing, Supply Chain and Category Strategies. Customers - Manages suppliers delivering into many company facilities. Typical internal customers include contacts at all organization levels, worldwide. Solves problems by determining the best course of action, within departmental guidelines, from many existing solutions. The role identifies and satisfies Critical Customer Requirements (CCR), managing Product expectations for Global Purchasing to deliver benefits required to sustain a competitive advantage. Supplier Development - Collaborates with Supplier Development Engineers to ensure continuous improvement in QCLDM with key suppliers. Builds and fosters mutually beneficial supplier relationships at all organizational levels. Analytical (descriptive), problem solving, and project leadership expertise. Effective communicator/ability to build effective relationships. Understanding of Lean Manufacturing principles as applied by the company and our suppliers. Negotiation skills, able to interpret, analyze and negotiate contractual cost elements. Business Acumen - P&L understanding/micro & macro economics. Growth/entrepreneur mindset Key Experiences : Purchasing, logistics, manufacturing, and/or engineering Category team or product team experience Project leadership experience Understanding of Lean Manufacturing principles and Continuous Process Improvement (CPI) Understanding of QCLDM Knowledge of purchasing strategy and supplier sourcing strategies Software experience using MS Office, SAP (nice to have),etc. Minimum 3 years of Procurement experience Future Experiences : Develop, communicate and implement worldwide sourcing strategy Deliver a lean, responsive and resilient material and services flow Meet defined response time, cost, quality and lean targets enabling optimal and efficient facility operations Set the vision for global supply network solutions to meet enterprise or business unit needs Collaborate with senior stakeholders Candidate must be based in UK, there is no relocation package or visa sponsorship offered. Job Title: Category Buyer Location: Peterlee, UK Job Type: Contract Trading as Aston Carter. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. Aston Carter is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available on the website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to the website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
02/05/2024
Project-based
Category Buyer Contract length: 2 years contract with high potential transitioning to permanent Working setting: Hybrid - 3 days/week on-site Working hours: Mon-Thu (full business hours), Friday (half day) Location: Peterlee (25% UK/EU travel) Role Responsibility: Sourcing strategy, cost management, contract negotiation, supplier relationships, assurance of supply, supplier risk sensing, audits processes, etc. Job Role Expectations | Functional/Technical Skills | Soft Skills: Sourcing - Responsible and accountable for directing the development, and/or communication and implementation of a site, regional, or worldwide sourcing strategy. Responsible for managing policies, agreements, source catalogs, and special purchasing programs, and supporting specific Product line(s) NPI programs. Accountable for the liaison with the corresponding Category/Platform based Buyers. Leadership - Provides leadership for sourcing, logistics and resource management decisions. Lead continuous improvement initiatives and purchasing new product introduction activities within Purchasing. Demonstrates leadership in recognizing the potential for cost and inventory reductions, and quality improvement; as well as responsibility for soundness of business proposals and risk assessment. Mentors and develops other Buyers, SQEs, and Purchasing Analysts (where assigned). Promotes the highest level of professionalism and business ethics. Strategy - Tools and Techniques of 6 Sigma will be required and may be attained by Black Belt, Green Belt, Project Sponsor, or other 6 Sigma related training programs. Develops and leads 6 Sigma Strategic Sourcing teams to fully understand the current performance of the supply base, evaluate strategic options, decide a course of action, and begin implementation. Must also have strong knowledge of the product, NPI, Manufacturing, Supply Chain and Category Strategies. Customers - Manages suppliers delivering into many company facilities. Typical internal customers include contacts at all organization levels, worldwide. Solves problems by determining the best course of action, within departmental guidelines, from many existing solutions. The role identifies and satisfies Critical Customer Requirements (CCR), managing Product expectations for Global Purchasing to deliver benefits required to sustain a competitive advantage. Supplier Development - Collaborates with Supplier Development Engineers to ensure continuous improvement in QCLDM with key suppliers. Builds and fosters mutually beneficial supplier relationships at all organizational levels. Analytical (descriptive), problem solving, and project leadership expertise. Effective communicator/ability to build effective relationships. Understanding of Lean Manufacturing principles as applied by the company and our suppliers. Negotiation skills, able to interpret, analyze and negotiate contractual cost elements. Business Acumen - P&L understanding/micro & macro economics. Growth/entrepreneur mindset Key Experiences : Purchasing, logistics, manufacturing, and/or engineering Category team or product team experience Project leadership experience Understanding of Lean Manufacturing principles and Continuous Process Improvement (CPI) Understanding of QCLDM Knowledge of purchasing strategy and supplier sourcing strategies Software experience using MS Office, SAP (nice to have),etc. Minimum 3 years of Procurement experience Future Experiences : Develop, communicate and implement worldwide sourcing strategy Deliver a lean, responsive and resilient material and services flow Meet defined response time, cost, quality and lean targets enabling optimal and efficient facility operations Set the vision for global supply network solutions to meet enterprise or business unit needs Collaborate with senior stakeholders Candidate must be based in UK, there is no relocation package or visa sponsorship offered. Job Title: Category Buyer Location: Peterlee, UK Job Type: Contract Trading as Aston Carter. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. Aston Carter is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available on the website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to the website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Service Desk Team Leader Newcastle £35,000 per annum Are you a dynamic IT professional with leadership experience looking to take the next step in your career? Join our team at a leading manufacturing company based in South Tyneside! We're seeking a talented Service Desk Team Leader to oversee our support operations and ensure the delivery of exceptional service to our internal stakeholders. Key Responsibilities: Lead and mentor a team of service desk analysts, providing guidance, coaching, and support to ensure high performance and customer satisfaction. Manage the day-to-day operations of the service desk, including ticket prioritisation, assignment, and resolution, to meet service level agreements (SLAs) and minimise downtime. Provide hands-on technical support and troubleshooting for escalated incidents and requests, ensuring timely resolution and effective communication with stakeholders. Oversee the support and maintenance of Office 365 suite, including Exchange Online, SharePoint, and Teams, to optimise productivity and collaboration across the organisation. Lead major incident management efforts, orchestrating cross-functional teams to resolve critical incidents swiftly and minimize impact on business operations. Drive continuous improvement initiatives within the service desk, identifying opportunities to enhance processes, tools, and workflows to increase efficiency and customer satisfaction. Collaborate with IT leadership to develop and implement service desk strategies, policies, and procedures aligned with industry best practices and ITIL framework. Requirements: Proven experience in a technical support role in a leadership or supervisory capacity. Strong proficiency in supporting Office 365 applications and services, with a focus on Exchange Online, SharePoint, and Teams. Experience working in Security Operations Center (SOC) or Network Operations Center (NOC) environments, with knowledge of cybersecurity principles and network monitoring tools. Demonstrated expertise in major incident management, with the ability to lead and coordinate response efforts under pressure. Ideally ITIL qualified, with a solid understanding of IT service management principles and practices. Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization. Strong problem-solving abilities and a proactive approach to driving continuous improvement. Why Join Us: Opportunity to work for a leading manufacturing company with a commitment to innovation and excellence. Competitive salary and benefits package, including on-call shift allowance and opportunities for career advancement. Collaborative and supportive work environment where your contributions are valued and recognized. Access to ongoing training and development opportunities to enhance your skills and advance your career in IT leadership. If you're ready to lead a dynamic service desk team and drive operational excellence, we want to hear from you! Apply now with your CV and cover letter outlining your relevant experience and qualifications. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
01/05/2024
Full time
Service Desk Team Leader Newcastle £35,000 per annum Are you a dynamic IT professional with leadership experience looking to take the next step in your career? Join our team at a leading manufacturing company based in South Tyneside! We're seeking a talented Service Desk Team Leader to oversee our support operations and ensure the delivery of exceptional service to our internal stakeholders. Key Responsibilities: Lead and mentor a team of service desk analysts, providing guidance, coaching, and support to ensure high performance and customer satisfaction. Manage the day-to-day operations of the service desk, including ticket prioritisation, assignment, and resolution, to meet service level agreements (SLAs) and minimise downtime. Provide hands-on technical support and troubleshooting for escalated incidents and requests, ensuring timely resolution and effective communication with stakeholders. Oversee the support and maintenance of Office 365 suite, including Exchange Online, SharePoint, and Teams, to optimise productivity and collaboration across the organisation. Lead major incident management efforts, orchestrating cross-functional teams to resolve critical incidents swiftly and minimize impact on business operations. Drive continuous improvement initiatives within the service desk, identifying opportunities to enhance processes, tools, and workflows to increase efficiency and customer satisfaction. Collaborate with IT leadership to develop and implement service desk strategies, policies, and procedures aligned with industry best practices and ITIL framework. Requirements: Proven experience in a technical support role in a leadership or supervisory capacity. Strong proficiency in supporting Office 365 applications and services, with a focus on Exchange Online, SharePoint, and Teams. Experience working in Security Operations Center (SOC) or Network Operations Center (NOC) environments, with knowledge of cybersecurity principles and network monitoring tools. Demonstrated expertise in major incident management, with the ability to lead and coordinate response efforts under pressure. Ideally ITIL qualified, with a solid understanding of IT service management principles and practices. Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization. Strong problem-solving abilities and a proactive approach to driving continuous improvement. Why Join Us: Opportunity to work for a leading manufacturing company with a commitment to innovation and excellence. Competitive salary and benefits package, including on-call shift allowance and opportunities for career advancement. Collaborative and supportive work environment where your contributions are valued and recognized. Access to ongoing training and development opportunities to enhance your skills and advance your career in IT leadership. If you're ready to lead a dynamic service desk team and drive operational excellence, we want to hear from you! Apply now with your CV and cover letter outlining your relevant experience and qualifications. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
*This position will be working on site* Our client in the on the east side of Cleveland is looking for a Desktop Support Analyst. This is a 6+ month contract position. The qualified candidate will be: Responsible for providing various IT support functions and will work directly with employees to set up new PC's and assist with support desk ticket resolution. Customer service mindset. Excellent problem-solving ability. Strong interpersonal, verbal, and written communication skills. Ability and discipline to follow standards, procedures, checklists, and design documents. Detail oriented with the ability to work independently/self-starter. Strong prioritization and time management skills Experienced to expert knowledge of the support process for the main technologies in our environment, including Windows 10, Office 365, Active Directory, PC/Laptop hardware, mobile devices, PC imaging. Some server experience with installation, patching, and troubleshooting. We are looking for someone that is looking to grow in the company and enjoys technology. If qualified and interested, please submit a resume and rate expectations using the link below. Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles. Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting our website. We look forward to working with you. Beacon Hill. Employing the Future
16/04/2024
Project-based
*This position will be working on site* Our client in the on the east side of Cleveland is looking for a Desktop Support Analyst. This is a 6+ month contract position. The qualified candidate will be: Responsible for providing various IT support functions and will work directly with employees to set up new PC's and assist with support desk ticket resolution. Customer service mindset. Excellent problem-solving ability. Strong interpersonal, verbal, and written communication skills. Ability and discipline to follow standards, procedures, checklists, and design documents. Detail oriented with the ability to work independently/self-starter. Strong prioritization and time management skills Experienced to expert knowledge of the support process for the main technologies in our environment, including Windows 10, Office 365, Active Directory, PC/Laptop hardware, mobile devices, PC imaging. Some server experience with installation, patching, and troubleshooting. We are looking for someone that is looking to grow in the company and enjoys technology. If qualified and interested, please submit a resume and rate expectations using the link below. Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles. Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting our website. We look forward to working with you. Beacon Hill. Employing the Future