Senior Network Security Infrastructure Engineer City of London (Hybrid) Up to £125,000 per annum On behalf of a Leading City of London based financial services organisation, I am seeking an experienced Senior Network Security Infrastructure Engineer. You will have responsibility for the delivery of Network Security Engineering projects and providing 3rd level technical support for the organisations Global Network Infrastructure. As part of a Global Network Engineering team, the successful candidate will be a strong technical lead with excellent troubleshooting skills. Due to the organisation operating a hybrid work model, you will need to be within commuting distance of their City of London offices and able to commit to 3 days per week in office. Responsibilities: Consult with Cybersecurity to deliver network security layer 3/4 protections Deliver on premise and cloud configuration across our Network Security Infrastructure Provide oversight and contribute to key security projects to deliver solutions and services which align with overall business objectives Provide the organisation with SME expertise in network security technical policy, technologies and mechanisms Provide expert knowledge of Enterprise Network Security concepts, frameworks and products Ability to automate security control and products Ensure engineering projects are transitioned to the network operations team following the organisations Permit to Operate process Troubleshoot complex technical issues, working with customers and third-party suppliers Contribute to knowledge sharing by maintaining accurate documentation and articles. Experience/Skills required: Strong understanding of a broad range of technical skills in IT Infrastructure including networks, cloud services, network security infrastructure and threat prevention techniques Solid experience working as a senior engineer within enterprise environment Experience working in Financial Services, either directly or through a service provider Strong knowledge and advanced troubleshooting experience of enterprise class Firewalls both on-premise and cloud based including Fortinet Good knowledge of application & content delivery platforms: f5 - BIG-IQ, AFM, ASM, LTM, GTM & DDoS mitigation Strong Knowledge of Application Level & Network Layer Security Protections Strong knowledge of dynamic routing protocols: BGP, OSPF Strong knowledge of packet level troubleshooting with Wireshark Strong knowledge of AWS Security tools & features Working knowledge of NIST and CIS controls.
16/05/2024
Full time
Senior Network Security Infrastructure Engineer City of London (Hybrid) Up to £125,000 per annum On behalf of a Leading City of London based financial services organisation, I am seeking an experienced Senior Network Security Infrastructure Engineer. You will have responsibility for the delivery of Network Security Engineering projects and providing 3rd level technical support for the organisations Global Network Infrastructure. As part of a Global Network Engineering team, the successful candidate will be a strong technical lead with excellent troubleshooting skills. Due to the organisation operating a hybrid work model, you will need to be within commuting distance of their City of London offices and able to commit to 3 days per week in office. Responsibilities: Consult with Cybersecurity to deliver network security layer 3/4 protections Deliver on premise and cloud configuration across our Network Security Infrastructure Provide oversight and contribute to key security projects to deliver solutions and services which align with overall business objectives Provide the organisation with SME expertise in network security technical policy, technologies and mechanisms Provide expert knowledge of Enterprise Network Security concepts, frameworks and products Ability to automate security control and products Ensure engineering projects are transitioned to the network operations team following the organisations Permit to Operate process Troubleshoot complex technical issues, working with customers and third-party suppliers Contribute to knowledge sharing by maintaining accurate documentation and articles. Experience/Skills required: Strong understanding of a broad range of technical skills in IT Infrastructure including networks, cloud services, network security infrastructure and threat prevention techniques Solid experience working as a senior engineer within enterprise environment Experience working in Financial Services, either directly or through a service provider Strong knowledge and advanced troubleshooting experience of enterprise class Firewalls both on-premise and cloud based including Fortinet Good knowledge of application & content delivery platforms: f5 - BIG-IQ, AFM, ASM, LTM, GTM & DDoS mitigation Strong Knowledge of Application Level & Network Layer Security Protections Strong knowledge of dynamic routing protocols: BGP, OSPF Strong knowledge of packet level troubleshooting with Wireshark Strong knowledge of AWS Security tools & features Working knowledge of NIST and CIS controls.
Senior Network Security Infrastructure Engineer - Automation (Ansible/Python) - Fortinet - F5 - BGP - OSPF - AWS - BAU Permanent - up to £125,000 + benefits, bonus.*Hybrid working 3 days office.* NO SPONSORSHIP OFFERED Global financial services client is looking for a Senior Network Security Infrastructure Engineer responsible for the delivery of Network Security Engineering projects and providing 3rd level technical support for the Global Network Infrastructure. The successful candidate will be a technical lead with excellent troubleshooting skills with a big focus on automation. Skills and Experience required: Broad range of technical skills in IT Infrastructure including Networks, Cloud Services, Network Security Infrastructure and Threat Prevention techniques Strong troubleshooting experience with enterprise-class Firewalls (both on-premise and cloud-based) including Fortinet Good knowledge of application & content delivery platforms: F5 - BIG-IQ, AFM, ASM, LTM, GTM & DDoS mitigation Strong Knowledge of Application Level & Network Layer Security Protections Strong knowledge of dynamic routing protocols: BGP, OSPF Strong knowledge of packet-level troubleshooting with Wireshark Strong knowledge of AWS Security tools & features Working knowledge of NIST and CIS controls Experience with Scripting and auto-provisioning tools including GitLab, Ansible, Python & Jenkins Experience working in the Financial Services sector If this is of interest and you have the required skills, please submit your CV over for immediate consideration. McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
16/05/2024
Full time
Senior Network Security Infrastructure Engineer - Automation (Ansible/Python) - Fortinet - F5 - BGP - OSPF - AWS - BAU Permanent - up to £125,000 + benefits, bonus.*Hybrid working 3 days office.* NO SPONSORSHIP OFFERED Global financial services client is looking for a Senior Network Security Infrastructure Engineer responsible for the delivery of Network Security Engineering projects and providing 3rd level technical support for the Global Network Infrastructure. The successful candidate will be a technical lead with excellent troubleshooting skills with a big focus on automation. Skills and Experience required: Broad range of technical skills in IT Infrastructure including Networks, Cloud Services, Network Security Infrastructure and Threat Prevention techniques Strong troubleshooting experience with enterprise-class Firewalls (both on-premise and cloud-based) including Fortinet Good knowledge of application & content delivery platforms: F5 - BIG-IQ, AFM, ASM, LTM, GTM & DDoS mitigation Strong Knowledge of Application Level & Network Layer Security Protections Strong knowledge of dynamic routing protocols: BGP, OSPF Strong knowledge of packet-level troubleshooting with Wireshark Strong knowledge of AWS Security tools & features Working knowledge of NIST and CIS controls Experience with Scripting and auto-provisioning tools including GitLab, Ansible, Python & Jenkins Experience working in the Financial Services sector If this is of interest and you have the required skills, please submit your CV over for immediate consideration. McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
Cisco Network Engineer Contract daily rate role Madrid Must be a Madrid resident, hybrid onsite work Monday to Friday Schedule: * Monday to Friday Hybrid onsite in Madrid Spain, Nights and Weekends as needed. * Some Travel within Europe * After hour support of Latin American in Evening * On call rotation one week every other month Additional Skills: * Fluent in Spanish and English required. Required Education and Experience 3+ years' experience in the following topics: * Designing, implementing, and troubleshooting Cisco LAN networks Switches Catalyst 9200,9500 and 9400 series Switches * Basic Experience configuring and troubleshooting Cisco 9800 Series Wireless LAN Controllers, along with Cisco Access Points * Basic understanding of wireless client troubleshooting * Experience working in a large enterprise network or medium sized network * Solid understanding of any Firewalls ie PaloAlto and or Checkpoint * Experience with SolarWinds NCM, Orion, IPAM and other Network Monitoring Platforms * Hands-on experience with Cisco ISE is a plus * Basic understanding of several routing protocols OSPF, EIGRP and BGP * Proficient understanding of switching and layer 2 spanning tree technologies * Hands-on experience working with Internal/External DNS, IPAM and DHCP * Hands-on experience working with Cisco Catalyst/Nexus Switches, configuring Layer 2/3, performing IOS upgrades and practical troubleshooting. * SDWAN experience a Plus * Cisco CCNA or CCNP certification or several years of comparable experience Hands on work to include: * Configuring, rack & stack network equipment. * Ability to lift 10 kilos * Track and manage onsite inventory. * Shipping and receiving of network equipment.
16/05/2024
Project-based
Cisco Network Engineer Contract daily rate role Madrid Must be a Madrid resident, hybrid onsite work Monday to Friday Schedule: * Monday to Friday Hybrid onsite in Madrid Spain, Nights and Weekends as needed. * Some Travel within Europe * After hour support of Latin American in Evening * On call rotation one week every other month Additional Skills: * Fluent in Spanish and English required. Required Education and Experience 3+ years' experience in the following topics: * Designing, implementing, and troubleshooting Cisco LAN networks Switches Catalyst 9200,9500 and 9400 series Switches * Basic Experience configuring and troubleshooting Cisco 9800 Series Wireless LAN Controllers, along with Cisco Access Points * Basic understanding of wireless client troubleshooting * Experience working in a large enterprise network or medium sized network * Solid understanding of any Firewalls ie PaloAlto and or Checkpoint * Experience with SolarWinds NCM, Orion, IPAM and other Network Monitoring Platforms * Hands-on experience with Cisco ISE is a plus * Basic understanding of several routing protocols OSPF, EIGRP and BGP * Proficient understanding of switching and layer 2 spanning tree technologies * Hands-on experience working with Internal/External DNS, IPAM and DHCP * Hands-on experience working with Cisco Catalyst/Nexus Switches, configuring Layer 2/3, performing IOS upgrades and practical troubleshooting. * SDWAN experience a Plus * Cisco CCNA or CCNP certification or several years of comparable experience Hands on work to include: * Configuring, rack & stack network equipment. * Ability to lift 10 kilos * Track and manage onsite inventory. * Shipping and receiving of network equipment.
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Stoke-on-trent, Staffordshire
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Workplace Security Engineer | Long Term Project | Financial Enterprise Our client, a leading global financial institution, is currently looking for an experienced Workplace Security Engineer to join their team. The company has a large environment, of over users globally, and the workplace team is responsible for ensuring that the devices can be accessed simply and safely from wherever they might be located. As a Workplace Security Engineer, you will be working on improving the performance of digital workplace services, handling security incidents and automating repeating tasks. Your responsibilities: Work on developing new services and features Standardize newly implemented processes, and automate them Ensure proper implementation of security policies and procedures Monitor networks and systems for security breaches, intrusions, and other suspicious activities Perform regular risk assessments and audits to identify security gaps Requirements: Proven experience in a similar role Experience working in a highly regulated environment (preferably in a financial institution) Experience working with Microsoft 365 technology Relevant security certifications (CISSP, CISM etc.) About Levy: Since 2000 Levy provides professional Solutions to organizations ranging from tech start-ups to global players. From our offices in the UK and Amsterdam we have built an international local network of skilled employed professionals and contractors fueled by our passion for connecting skills with projects. Over the years we have fulfilled over 1700 requirements and nowadays we consistently have 250+ professionals recruited and relocated from 14 countries allocated to various projects. Our strength is the way that we see and treat people. This will always be a key factor in our strategy for many years to come multiplying by unity!
15/05/2024
Full time
Workplace Security Engineer | Long Term Project | Financial Enterprise Our client, a leading global financial institution, is currently looking for an experienced Workplace Security Engineer to join their team. The company has a large environment, of over users globally, and the workplace team is responsible for ensuring that the devices can be accessed simply and safely from wherever they might be located. As a Workplace Security Engineer, you will be working on improving the performance of digital workplace services, handling security incidents and automating repeating tasks. Your responsibilities: Work on developing new services and features Standardize newly implemented processes, and automate them Ensure proper implementation of security policies and procedures Monitor networks and systems for security breaches, intrusions, and other suspicious activities Perform regular risk assessments and audits to identify security gaps Requirements: Proven experience in a similar role Experience working in a highly regulated environment (preferably in a financial institution) Experience working with Microsoft 365 technology Relevant security certifications (CISSP, CISM etc.) About Levy: Since 2000 Levy provides professional Solutions to organizations ranging from tech start-ups to global players. From our offices in the UK and Amsterdam we have built an international local network of skilled employed professionals and contractors fueled by our passion for connecting skills with projects. Over the years we have fulfilled over 1700 requirements and nowadays we consistently have 250+ professionals recruited and relocated from 14 countries allocated to various projects. Our strength is the way that we see and treat people. This will always be a key factor in our strategy for many years to come multiplying by unity!
Workplace Security Engineer | Long Term Project | Financial Enterprise Our client, a leading global financial institution, is currently looking for an experienced Workplace Security Engineer to join their team. The company has a large environment, of over users globally, and the workplace team is responsible for ensuring that the devices can be accessed simply and safely from wherever they might be located. As a Workplace Security Engineer, you will be working on improving the performance of digital workplace services, handling security incidents and automating repeating tasks. Your responsibilities: Work on developing new services and features Standardize newly implemented processes, and automate them Ensure proper implementation of security policies and procedures Monitor networks and systems for security breaches, intrusions, and other suspicious activities Perform regular risk assessments and audits to identify security gaps Requirements: Proven experience in a similar role Experience working in a highly regulated environment (preferably in a financial institution) Experience working with Microsoft 365 technology Relevant security certifications (CISSP, CISM etc.) About Levy: Since 2000 Levy provides professional Solutions to organizations ranging from tech start-ups to global players. From our offices in the UK and Amsterdam we have built an international local network of skilled employed professionals and contractors fueled by our passion for connecting skills with projects. Over the years we have fulfilled over 1700 requirements and nowadays we consistently have 250+ professionals recruited and relocated from 14 countries allocated to various projects. Our strength is the way that we see and treat people. This will always be a key factor in our strategy for many years to come multiplying by unity!
15/05/2024
Project-based
Workplace Security Engineer | Long Term Project | Financial Enterprise Our client, a leading global financial institution, is currently looking for an experienced Workplace Security Engineer to join their team. The company has a large environment, of over users globally, and the workplace team is responsible for ensuring that the devices can be accessed simply and safely from wherever they might be located. As a Workplace Security Engineer, you will be working on improving the performance of digital workplace services, handling security incidents and automating repeating tasks. Your responsibilities: Work on developing new services and features Standardize newly implemented processes, and automate them Ensure proper implementation of security policies and procedures Monitor networks and systems for security breaches, intrusions, and other suspicious activities Perform regular risk assessments and audits to identify security gaps Requirements: Proven experience in a similar role Experience working in a highly regulated environment (preferably in a financial institution) Experience working with Microsoft 365 technology Relevant security certifications (CISSP, CISM etc.) About Levy: Since 2000 Levy provides professional Solutions to organizations ranging from tech start-ups to global players. From our offices in the UK and Amsterdam we have built an international local network of skilled employed professionals and contractors fueled by our passion for connecting skills with projects. Over the years we have fulfilled over 1700 requirements and nowadays we consistently have 250+ professionals recruited and relocated from 14 countries allocated to various projects. Our strength is the way that we see and treat people. This will always be a key factor in our strategy for many years to come multiplying by unity!
Global Technology Solutions Ltd
Aldermaston, Berkshire
JOB TITLE: Application Packager LOCATION: Aldermaston SALARY: £56,252 WORKING HOURS: Standard office hours 9 day working fortnight, every other Friday off Holding SC or DV clearance is a MUST. Due to the clearance required we can only progress with British nationals DETAILED JOB DESCRIPTION: Purpose of the role We are looking for customer-focused and enthusiastic candidate for our clients Software Discovery and Packaging Team, who has a genuine interest in solving IT issues and is empathetic to our client needs and requirements. The applicant should have a very good understanding of software application packaging, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The Application Packaging Team is responsible for managing the end to end delivery of applications and Operating System gold builds, and the on-going life cycle management for those applications. Behaviours * Demonstrate the ability to methodically work through issues * Identify issues end users might be facing and drive improvement and simplifications to help end user process * Maintain good working relationship with key stakeholders and support teams * Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills * Experience of Application Lifecycle Management in an Enterprise environment as part of a desktop transformation project * Strong Application Packaging experience using Flexera AdminStudio, InstallShield, IS Recapture & ORCA * Expert understanding of MSI technology, including transforms. * Document package configuration * Package defect remediation * Experience of large OS migration projects (preferably Windows 7 and Windows 10) * Data Analysis and reporting skills * Good communication skills (customer facing as you may need to speak to people in the business) * Experience of managing and maintaining a SCCM 2012 (or higher) production environment * SCCM deployment/Design experience * Some Operating System Deployment (OSD), including tools such as MDT * Experience of SCCM/WSUS patching technology * Microsoft Active Directory server * Microsoft Group Policy Objects (GPOs) * Software deployment and 3rd line support and troubleshooting * Understand and input into desktop engineering standards, processes and best practices * Involvement in delivering large scale deployments of software, eg Microsoft Office * Experience of large OS migration projects (preferably windows 10) * Highlight changes to processes or errors to the process owners. Maintain own process and working instruction documents * Work within the contractual guidelines and Statement of Work, or highlight any local shadow IT agreements * Be politically savvy and understand the concerns and priorities of our customer and our own support teams ESSENTIALS SKILLS/QUALIFICATIONS: * Basic Understanding of IT project management methodologies including agile and waterfall * Basic Knowledge of project management tools and techniques * Microsoft Active Directory server * Microsoft Group Policy Objects (GPOs) * Understand cloud technologies * Understand network topology * Must have packaged applications for Windows 7 and Windows 10 OS platforms. * Must have experience of complex application packaging. (eg Autodesk, MS Office, etc.) * Software deployment and 3rd line support and troubleshooting * Strong communication skills both written and verbal * Self-motivated with a can do attitude and comfortable working with ambiguity * Strong MSI technology * Application layering (VMware App Volumes) * Scripting experience using BAT, PowerShell and VB, C# Scripts * Ability to create and run reports * Awareness of Change and Release Management * Excellent written and verbal communication skills with a genuine enthusiasm towards IT service management * Excellent organisational skills and able to take a methodical approach * Excellent customer service skills * Strong and confident presentation skills * Professional verbal and written communication skills * Strong SCCM 2012 knowledge DESIRABLE SKILLS/QUALIFICATIONS: * ServiceNow * ITIL Foundation * Application virtualization (Microsoft APP-V) * Fundamental knowledge across Windows Operating Systems * MS SCCM 2012 As an Employee you will benefit from: * Flexible benefits including, private medial and health insurance, basic cover paid by employer * Free eye test vouchers * Company pension scheme * Income protection after 6 months' service should you be off work due to serious illness * 23 days holiday rising by 1 day per year to max 25 * Option to purchase/sell additional holiday * Life insurance * Employee Assistance Programme, free confidential advice covering a range of areas including mental health and financial support If you have the skill required, apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
13/05/2024
Full time
JOB TITLE: Application Packager LOCATION: Aldermaston SALARY: £56,252 WORKING HOURS: Standard office hours 9 day working fortnight, every other Friday off Holding SC or DV clearance is a MUST. Due to the clearance required we can only progress with British nationals DETAILED JOB DESCRIPTION: Purpose of the role We are looking for customer-focused and enthusiastic candidate for our clients Software Discovery and Packaging Team, who has a genuine interest in solving IT issues and is empathetic to our client needs and requirements. The applicant should have a very good understanding of software application packaging, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The Application Packaging Team is responsible for managing the end to end delivery of applications and Operating System gold builds, and the on-going life cycle management for those applications. Behaviours * Demonstrate the ability to methodically work through issues * Identify issues end users might be facing and drive improvement and simplifications to help end user process * Maintain good working relationship with key stakeholders and support teams * Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills * Experience of Application Lifecycle Management in an Enterprise environment as part of a desktop transformation project * Strong Application Packaging experience using Flexera AdminStudio, InstallShield, IS Recapture & ORCA * Expert understanding of MSI technology, including transforms. * Document package configuration * Package defect remediation * Experience of large OS migration projects (preferably Windows 7 and Windows 10) * Data Analysis and reporting skills * Good communication skills (customer facing as you may need to speak to people in the business) * Experience of managing and maintaining a SCCM 2012 (or higher) production environment * SCCM deployment/Design experience * Some Operating System Deployment (OSD), including tools such as MDT * Experience of SCCM/WSUS patching technology * Microsoft Active Directory server * Microsoft Group Policy Objects (GPOs) * Software deployment and 3rd line support and troubleshooting * Understand and input into desktop engineering standards, processes and best practices * Involvement in delivering large scale deployments of software, eg Microsoft Office * Experience of large OS migration projects (preferably windows 10) * Highlight changes to processes or errors to the process owners. Maintain own process and working instruction documents * Work within the contractual guidelines and Statement of Work, or highlight any local shadow IT agreements * Be politically savvy and understand the concerns and priorities of our customer and our own support teams ESSENTIALS SKILLS/QUALIFICATIONS: * Basic Understanding of IT project management methodologies including agile and waterfall * Basic Knowledge of project management tools and techniques * Microsoft Active Directory server * Microsoft Group Policy Objects (GPOs) * Understand cloud technologies * Understand network topology * Must have packaged applications for Windows 7 and Windows 10 OS platforms. * Must have experience of complex application packaging. (eg Autodesk, MS Office, etc.) * Software deployment and 3rd line support and troubleshooting * Strong communication skills both written and verbal * Self-motivated with a can do attitude and comfortable working with ambiguity * Strong MSI technology * Application layering (VMware App Volumes) * Scripting experience using BAT, PowerShell and VB, C# Scripts * Ability to create and run reports * Awareness of Change and Release Management * Excellent written and verbal communication skills with a genuine enthusiasm towards IT service management * Excellent organisational skills and able to take a methodical approach * Excellent customer service skills * Strong and confident presentation skills * Professional verbal and written communication skills * Strong SCCM 2012 knowledge DESIRABLE SKILLS/QUALIFICATIONS: * ServiceNow * ITIL Foundation * Application virtualization (Microsoft APP-V) * Fundamental knowledge across Windows Operating Systems * MS SCCM 2012 As an Employee you will benefit from: * Flexible benefits including, private medial and health insurance, basic cover paid by employer * Free eye test vouchers * Company pension scheme * Income protection after 6 months' service should you be off work due to serious illness * 23 days holiday rising by 1 day per year to max 25 * Option to purchase/sell additional holiday * Life insurance * Employee Assistance Programme, free confidential advice covering a range of areas including mental health and financial support If you have the skill required, apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.