Overview The role of Application Engineer is to develop engineering solutions using company products or board sets to meet customer needs. The role involves all aspects of engineering projects including assessing customer requirements, developing customer hardware and software solutions, supporting customers, and writing technical documentation. The role requires in-depth understanding of the functionality and use of the company's products and board sets and how to adapt them for new applications. It requires international travel. Duties and responsibilities Investigate requests for the development of solutions to meet customer applications, originating from customers or internally from Product Management. Undertake investigative / feasibility work to develop solutions. Plan and cost projects; provide information to Sales for quotation. Develop application solutions through developing new hardware and software, configuring products, and integrating 3rd party products. Test and maintain hardware and software, including release process, version control, and bug management. Write and maintain documentation for designs to describe functionality, use and reasons for design decisions. Perform acceptance testing of application solutions to verify correct operation, prior to release to the market. Resolve any issues found before providing to customers. Manage projects and work as a team member on projects; plan, track and manage development tasks. Work to deadlines and adapt plans as necessary to meet project objectives. Work collaboratively with people inside and outside the company, and coordinate other departments involved (such as R&D) to successfully achieve outcomes and results. Use company procedures, processes, and consistent styles. Write, issue and update hardware and software documentation; adhere to coding standards when developing software. Maintain traceability, update documentation, use version control for all document changes. Provide expert help for the Support team to help address customer problems with the use of solutions developed by Application Engineering. Capture and communicate ideas and technical information on solutions, their performance and application, verbally and in written technical documentation, and provide internally (Marketing, Sales) and externally to customers and Representatives. Write technical articles and application notes for customers and for publication. Support promotion of company application engineering capability at industry exhibitions. Manage customer relationship for application engineering projects: Build and maintain a strong working relationship with the customer to understand their needs and communicate that within the company. Experience: Embedded Firmware Development : Can develop real-time embedded firmware in C/C++ covering the full design life cycle; Has working experience with firmware release process, version control, and bug management. Hardware Development: Working experience with schematic capture, building and debugging circuits; Can use standard electronics principles to prove robustness of designs. Electronics Knowledge: Good design knowledge of digital and analogue electronics, and software design using C/C++. Project Management: Able to demonstrate successful outcomes on working on a project either autonomously or as part of a larger team; Experience working within an agile, continuous delivery environment. Procedures and Processes : Appreciates the benefits of working to defined processes; Prior contact using systems for software version control, issue tracking, planning would be a benefit, with an emphasis on using these tools to collaborate in a smooth fashion. Tools and Technologies: Able to specify, install, use and maintain tools and technologies (e.g. development environments) needed for software development. Education: Minimum of a 2:1 degree in a relevant field (for example, but not limited to, mechatronics, electronics, AI, robotics). This would ideally suit someone looking to move into their second job, but graduates would be considered. Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities. Please note: That no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
04/05/2024
Full time
Overview The role of Application Engineer is to develop engineering solutions using company products or board sets to meet customer needs. The role involves all aspects of engineering projects including assessing customer requirements, developing customer hardware and software solutions, supporting customers, and writing technical documentation. The role requires in-depth understanding of the functionality and use of the company's products and board sets and how to adapt them for new applications. It requires international travel. Duties and responsibilities Investigate requests for the development of solutions to meet customer applications, originating from customers or internally from Product Management. Undertake investigative / feasibility work to develop solutions. Plan and cost projects; provide information to Sales for quotation. Develop application solutions through developing new hardware and software, configuring products, and integrating 3rd party products. Test and maintain hardware and software, including release process, version control, and bug management. Write and maintain documentation for designs to describe functionality, use and reasons for design decisions. Perform acceptance testing of application solutions to verify correct operation, prior to release to the market. Resolve any issues found before providing to customers. Manage projects and work as a team member on projects; plan, track and manage development tasks. Work to deadlines and adapt plans as necessary to meet project objectives. Work collaboratively with people inside and outside the company, and coordinate other departments involved (such as R&D) to successfully achieve outcomes and results. Use company procedures, processes, and consistent styles. Write, issue and update hardware and software documentation; adhere to coding standards when developing software. Maintain traceability, update documentation, use version control for all document changes. Provide expert help for the Support team to help address customer problems with the use of solutions developed by Application Engineering. Capture and communicate ideas and technical information on solutions, their performance and application, verbally and in written technical documentation, and provide internally (Marketing, Sales) and externally to customers and Representatives. Write technical articles and application notes for customers and for publication. Support promotion of company application engineering capability at industry exhibitions. Manage customer relationship for application engineering projects: Build and maintain a strong working relationship with the customer to understand their needs and communicate that within the company. Experience: Embedded Firmware Development : Can develop real-time embedded firmware in C/C++ covering the full design life cycle; Has working experience with firmware release process, version control, and bug management. Hardware Development: Working experience with schematic capture, building and debugging circuits; Can use standard electronics principles to prove robustness of designs. Electronics Knowledge: Good design knowledge of digital and analogue electronics, and software design using C/C++. Project Management: Able to demonstrate successful outcomes on working on a project either autonomously or as part of a larger team; Experience working within an agile, continuous delivery environment. Procedures and Processes : Appreciates the benefits of working to defined processes; Prior contact using systems for software version control, issue tracking, planning would be a benefit, with an emphasis on using these tools to collaborate in a smooth fashion. Tools and Technologies: Able to specify, install, use and maintain tools and technologies (e.g. development environments) needed for software development. Education: Minimum of a 2:1 degree in a relevant field (for example, but not limited to, mechatronics, electronics, AI, robotics). This would ideally suit someone looking to move into their second job, but graduates would be considered. Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities. Please note: That no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
Operations Engineer - 3rd Line App Support Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Operations Engineer with extensive application support experience both BAU and project focused. As an Operations Engineer, you will participate in the Support, Deployment and Maintenance of a number of key software products. The Role As an Operations Engineer you will have an excellent understanding of computer systems and a demonstrated willingness to learn and apply new technology. You must possess superior technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. Additionally, you must possess strong analytical skills with demonstrated problem solving ability. Proven ability to operate in extreme high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. The Requirements Third line application support experience Experience of Microsoft SQL database management systems Experience of web server technologies such as IIS Experience with Windows Server Operating Systems Experience deploying solutions to managed services Experience working successfully under high-pressure Desirable Experience with Azure Experience of patch management deployments/Windows software Update Services Experience with Microsoft clustering, SQL & System Centre Management Experience with SAN/Clustering & High Availability Systems Network and Communication troubleshooting Network Access/Distribution & Core switching design & implementation Firewall and VPN technologies Exposure to domain management and solution design If you are looking for an exciting new challenge to join a leading Operations team and gain continued development and training, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
03/05/2024
Full time
Operations Engineer - 3rd Line App Support Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Operations Engineer with extensive application support experience both BAU and project focused. As an Operations Engineer, you will participate in the Support, Deployment and Maintenance of a number of key software products. The Role As an Operations Engineer you will have an excellent understanding of computer systems and a demonstrated willingness to learn and apply new technology. You must possess superior technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. Additionally, you must possess strong analytical skills with demonstrated problem solving ability. Proven ability to operate in extreme high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. The Requirements Third line application support experience Experience of Microsoft SQL database management systems Experience of web server technologies such as IIS Experience with Windows Server Operating Systems Experience deploying solutions to managed services Experience working successfully under high-pressure Desirable Experience with Azure Experience of patch management deployments/Windows software Update Services Experience with Microsoft clustering, SQL & System Centre Management Experience with SAN/Clustering & High Availability Systems Network and Communication troubleshooting Network Access/Distribution & Core switching design & implementation Firewall and VPN technologies Exposure to domain management and solution design If you are looking for an exciting new challenge to join a leading Operations team and gain continued development and training, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to resolution. You will be joining a challenging and faced paced environment which will allow you to progress and develop your skills further with a wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly escalated where required. Proactively manage open incidents, working with 2nd and 3rd line teams to gain the fastest resolution based on incident SLA. Maintain and administer user accounts, ensuring users only have access to what they require in order to fulfil their roles. . The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. Experience working in a service management function. Knowledge of Active Directory and O365 would be hugely beneficial. Flexible to work on a shift rotation basis. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
03/05/2024
Full time
Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to resolution. You will be joining a challenging and faced paced environment which will allow you to progress and develop your skills further with a wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly escalated where required. Proactively manage open incidents, working with 2nd and 3rd line teams to gain the fastest resolution based on incident SLA. Maintain and administer user accounts, ensuring users only have access to what they require in order to fulfil their roles. . The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. Experience working in a service management function. Knowledge of Active Directory and O365 would be hugely beneficial. Flexible to work on a shift rotation basis. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
2nd Line Support Engineer (VIP Support) Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd line while retaining ownership of issues through to resolution, including providing a remote hands service for infrastructure incidents when required. Adhere to published processes and procedures while instigating changes where required. Maintain asset inventory ensuring accuracy at all times. The Requirements Demonstrable experience supporting a VIP or executive user base. Excellent knowledge of Windows 10 and Microsoft Office (2016 onwards). Experience with hardware and software support on PC, Mac, iOS and Android devices. Experience in the support and implementation of anti-virus and security products. Working knowledge of collaboration tools such as Skype for Business, Microsoft Teams, Zoom, video conferencing and remote access technologies Strong stakeholder management and communication skills. Ability to work under pressure to tight deadlines while maintaining a high attention to detail. Keen interest in technology as well as a desire for driving continuous improvement. Proven record of commitment, competency and self-motivation with strong time management and flexibility. Full driving license as occasional travel may be required. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
03/05/2024
Full time
2nd Line Support Engineer (VIP Support) Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd line while retaining ownership of issues through to resolution, including providing a remote hands service for infrastructure incidents when required. Adhere to published processes and procedures while instigating changes where required. Maintain asset inventory ensuring accuracy at all times. The Requirements Demonstrable experience supporting a VIP or executive user base. Excellent knowledge of Windows 10 and Microsoft Office (2016 onwards). Experience with hardware and software support on PC, Mac, iOS and Android devices. Experience in the support and implementation of anti-virus and security products. Working knowledge of collaboration tools such as Skype for Business, Microsoft Teams, Zoom, video conferencing and remote access technologies Strong stakeholder management and communication skills. Ability to work under pressure to tight deadlines while maintaining a high attention to detail. Keen interest in technology as well as a desire for driving continuous improvement. Proven record of commitment, competency and self-motivation with strong time management and flexibility. Full driving license as occasional travel may be required. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Role: Head of engineering/product lead Salary: £70,000 - £75,000 approximately really depends on skills and experience Location: Dundee Onsite 3x days per week My client is looking for a head of engineering product lead. Will be responsible for taking small physical products to market in the electronics and mechanical sector in a harsh environment. You will need to deal with the manufactures and understand how the physical product is manufactured and understand the quality standards. If you have gone to field with a product this will be a huge advantage as you may need to re-engineer a product and complete root cause analysis and DFMA. Role description and purpose The Head of Product is a critical role. Its purpose is to deliver innovation pipeline; organising, supporting, mentoring and managing a group of dedicated professionals to deliver a series of new propositions that will contribute towards our ambition to deliver integrated solutions that support smart farming and processing operations. We have several propositions in development including a biomass camera, a sea-lice treatment system, a seal detection camera, a novel pump and a waterjet bleeder. These propositions are at various stages of development but share the need to be driven through development to deliver manufacturing ready outcomes. Delivery of these outcomes is critical to our ambition to become a leading provider of value-adding solutions to customers throughout the world. The range of activity to be overseen by the Head of Product extends from verification of market need, through prototyping, to the development and documentation of specifications for manufacturing. Development leadership requires an understanding of the constituent elements of each proposition, including software, electronics, mechanical and power engineering. As well as a capable in-house development team, we have an established network of partners within its supply chain that can be tapped to introduce additional capability and capacity. This role will require significant contact with all members of the senior management team and reports to the Chief Operating Officer. Responsibilities of the role Provide leadership to the company's product team and to those within the supply chain involved in supporting the development of products Support the continuous development of the product team, ensuring that skills and capacity are aligned with the delivery objectives from this business unit Plan for and implement a process that achieves the transition of knowledge and capability from the more experienced members of the product team to new employees Actively manage the relationship between and our 3rd party manufacturing units, to ensure quality and timely delivery. Focusing on the documentation, design artifacts and quality reporting. Liaise with marketing department (and third parties as required) to gather intelligence on customer requirements and case studies Own responsibility for delivering next generation propositions Support the transfer of new proposition designs to manufacturing business unit, to include the provision of all documentation required to build and safely operate the equipment Schedule and define draft budgets for the activities of the product team Maintain an up to date understanding of the regulatory environments within which operates and ensure that new product designs do not breach regulations Promote a culture of health and safety Define OKRs relevant to the role, agree goals with the COO, and deliver Provide periodical reports to the COO on progress against OKRs Experience & Skills: Relevant degree with an engineering background and prior experience of owning the delivery of new value propositions within a fast moving SME environment Ability to effectively work on the delivery of multiple new propositions simultaneously Ability to apply business knowledge to real-world scenarios Leadership capability and effective people manager Planning and management skills Strategic thinker capable of making a meaningful contribution to the direction of the business Problem solving skills and analytical mindset Understanding of budgeting process and financial management Excellent communication skills Pro-active and self-starting Ability to assimilate detailed product knowledge and to disseminate this within the team and to third party supporters as required Presentation capability: written and verbal Technical competencies: Project & task management People management Facilitation & change management Strategic leadership How To Apply? Please send a CV to (see below) People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
03/05/2024
Full time
Role: Head of engineering/product lead Salary: £70,000 - £75,000 approximately really depends on skills and experience Location: Dundee Onsite 3x days per week My client is looking for a head of engineering product lead. Will be responsible for taking small physical products to market in the electronics and mechanical sector in a harsh environment. You will need to deal with the manufactures and understand how the physical product is manufactured and understand the quality standards. If you have gone to field with a product this will be a huge advantage as you may need to re-engineer a product and complete root cause analysis and DFMA. Role description and purpose The Head of Product is a critical role. Its purpose is to deliver innovation pipeline; organising, supporting, mentoring and managing a group of dedicated professionals to deliver a series of new propositions that will contribute towards our ambition to deliver integrated solutions that support smart farming and processing operations. We have several propositions in development including a biomass camera, a sea-lice treatment system, a seal detection camera, a novel pump and a waterjet bleeder. These propositions are at various stages of development but share the need to be driven through development to deliver manufacturing ready outcomes. Delivery of these outcomes is critical to our ambition to become a leading provider of value-adding solutions to customers throughout the world. The range of activity to be overseen by the Head of Product extends from verification of market need, through prototyping, to the development and documentation of specifications for manufacturing. Development leadership requires an understanding of the constituent elements of each proposition, including software, electronics, mechanical and power engineering. As well as a capable in-house development team, we have an established network of partners within its supply chain that can be tapped to introduce additional capability and capacity. This role will require significant contact with all members of the senior management team and reports to the Chief Operating Officer. Responsibilities of the role Provide leadership to the company's product team and to those within the supply chain involved in supporting the development of products Support the continuous development of the product team, ensuring that skills and capacity are aligned with the delivery objectives from this business unit Plan for and implement a process that achieves the transition of knowledge and capability from the more experienced members of the product team to new employees Actively manage the relationship between and our 3rd party manufacturing units, to ensure quality and timely delivery. Focusing on the documentation, design artifacts and quality reporting. Liaise with marketing department (and third parties as required) to gather intelligence on customer requirements and case studies Own responsibility for delivering next generation propositions Support the transfer of new proposition designs to manufacturing business unit, to include the provision of all documentation required to build and safely operate the equipment Schedule and define draft budgets for the activities of the product team Maintain an up to date understanding of the regulatory environments within which operates and ensure that new product designs do not breach regulations Promote a culture of health and safety Define OKRs relevant to the role, agree goals with the COO, and deliver Provide periodical reports to the COO on progress against OKRs Experience & Skills: Relevant degree with an engineering background and prior experience of owning the delivery of new value propositions within a fast moving SME environment Ability to effectively work on the delivery of multiple new propositions simultaneously Ability to apply business knowledge to real-world scenarios Leadership capability and effective people manager Planning and management skills Strategic thinker capable of making a meaningful contribution to the direction of the business Problem solving skills and analytical mindset Understanding of budgeting process and financial management Excellent communication skills Pro-active and self-starting Ability to assimilate detailed product knowledge and to disseminate this within the team and to third party supporters as required Presentation capability: written and verbal Technical competencies: Project & task management People management Facilitation & change management Strategic leadership How To Apply? Please send a CV to (see below) People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
IT Support Analyst/Network Administrator - 1st, 2nd, 3rd Line Support, Win10, MS Office, Windows Server 2016/2019, AD/GP0, MS Office 365, AV/VC/MS Teams, LAN/Wireless/VPN, SCCM, ITILv4 - Incident, Problem, Change Mgmt. Law Firm/Legal Services. Permanent, Brussels, Belgium (Relocation Candidates Welcome; EU Passport/Residency Required). €5000 - €6000 Per Month (th, 14th months) (€70,000 - €83,0000 per annum) +Bonus +Benefits. Global Law firm seeks an IT Support Analyst/Network Administrator to own the office IT environment for around 60 VIP users and provide Desktop Support, VIP Support and Satellite Office network administration for a small to medium sized team of Lawyers working in central Brussels. We require an IT Support Analyst/Network Administrator who can work full time, onsite due to the desktop/network infrastructure and VIP support nature of this role. You will provide very high quality user and technical support over the phone, at the desktop and remotely providing a VIP service approach and working to defined ITIL Standards as expected by your wider team which will provide Application and Server support from the London HQ. Whilst you will work independently you will received support and assistance from the wider team of IT engineers based in London and as such gain a great deal of ownership, technological exposure and project delivery within the office based environment across all related services - Desktop, Network and Server/Cloud environments. Working within this professional services environment the IT Support Analyst/Network Administrator will respond to users' calls and emails providing 1st & 2nd line support across laptops, PC's, running Win10, MS O365, iPhone and Android mobile devices printers, printer networks and other desktop tools and technologies including MS Teams Video Conferencing facilities. You will provide user support for technical issues such as network connections (LAN/VPN/Wireless/Remote Access), the VoIP phone system (basic support and liaison with 3rd party support/vendors to resolve issues) as well as MS Office applications including Powerpoint, Excel & Outlook. Secondly, you will be responsible for managing the user profiles within Windows Server 2016/Azure Active Directory/Group Policy, creating new user profiles and email accounts in MS O365. Troubleshooting issues with Active Directory/Group Policies will also be required and some aspects of 3rd line support will therefore be delivered when address Windows Server, AzureAD and Network environment - VPN, WAN/WAN, Firewall and security considerations. You will also support various inhouse legal systems including practice management and document management systems at the first line and escalate to relevant inhouse applications support teams and vendors as required. Finally, you will deploy patches and manage desktop and onsite file Servers using SCCM and related tools. We are searching for an IT Support Analyst/Desktop Support Engineer/VIP Support Analyst Engineer/Network Administrator who has gained experience working in a similar all round support capacity within small to medium sized professional services environments - Law Firms, Solicitors, Investment Banks, Accountancy Companies, big 5 consultancies (Accenture, PwC, KPMG, Ernst & Young, Deloitte, McKinsey & Company). You will be working/have worked in an ITILv3/v4 focussed environment working to incident, problem and change management processes. You will have provided VIP support to executives and have a solid technical capability inc O365, Windows Server 2016/20198 AD/GPo/AzureAD as well experience of Win10, LAN/VPN and Firewall config, DNS routing etc Strong verbal and written English language skills are pre-requisite; ability to speal French (and Dutch/Flemish) would be beneficial but non-essential due to the international make up of this business environment; the main business language utilised is English This is an excellent opportunity which offers substantial hands-on exposure to a number of cutting edge technologies within the Microsoft stack. We welcome applications from those in country or those who are able to relocate to Brussels; you will need to already hold EU residency/EU Passport to apply for this position.
03/05/2024
Full time
IT Support Analyst/Network Administrator - 1st, 2nd, 3rd Line Support, Win10, MS Office, Windows Server 2016/2019, AD/GP0, MS Office 365, AV/VC/MS Teams, LAN/Wireless/VPN, SCCM, ITILv4 - Incident, Problem, Change Mgmt. Law Firm/Legal Services. Permanent, Brussels, Belgium (Relocation Candidates Welcome; EU Passport/Residency Required). €5000 - €6000 Per Month (th, 14th months) (€70,000 - €83,0000 per annum) +Bonus +Benefits. Global Law firm seeks an IT Support Analyst/Network Administrator to own the office IT environment for around 60 VIP users and provide Desktop Support, VIP Support and Satellite Office network administration for a small to medium sized team of Lawyers working in central Brussels. We require an IT Support Analyst/Network Administrator who can work full time, onsite due to the desktop/network infrastructure and VIP support nature of this role. You will provide very high quality user and technical support over the phone, at the desktop and remotely providing a VIP service approach and working to defined ITIL Standards as expected by your wider team which will provide Application and Server support from the London HQ. Whilst you will work independently you will received support and assistance from the wider team of IT engineers based in London and as such gain a great deal of ownership, technological exposure and project delivery within the office based environment across all related services - Desktop, Network and Server/Cloud environments. Working within this professional services environment the IT Support Analyst/Network Administrator will respond to users' calls and emails providing 1st & 2nd line support across laptops, PC's, running Win10, MS O365, iPhone and Android mobile devices printers, printer networks and other desktop tools and technologies including MS Teams Video Conferencing facilities. You will provide user support for technical issues such as network connections (LAN/VPN/Wireless/Remote Access), the VoIP phone system (basic support and liaison with 3rd party support/vendors to resolve issues) as well as MS Office applications including Powerpoint, Excel & Outlook. Secondly, you will be responsible for managing the user profiles within Windows Server 2016/Azure Active Directory/Group Policy, creating new user profiles and email accounts in MS O365. Troubleshooting issues with Active Directory/Group Policies will also be required and some aspects of 3rd line support will therefore be delivered when address Windows Server, AzureAD and Network environment - VPN, WAN/WAN, Firewall and security considerations. You will also support various inhouse legal systems including practice management and document management systems at the first line and escalate to relevant inhouse applications support teams and vendors as required. Finally, you will deploy patches and manage desktop and onsite file Servers using SCCM and related tools. We are searching for an IT Support Analyst/Desktop Support Engineer/VIP Support Analyst Engineer/Network Administrator who has gained experience working in a similar all round support capacity within small to medium sized professional services environments - Law Firms, Solicitors, Investment Banks, Accountancy Companies, big 5 consultancies (Accenture, PwC, KPMG, Ernst & Young, Deloitte, McKinsey & Company). You will be working/have worked in an ITILv3/v4 focussed environment working to incident, problem and change management processes. You will have provided VIP support to executives and have a solid technical capability inc O365, Windows Server 2016/20198 AD/GPo/AzureAD as well experience of Win10, LAN/VPN and Firewall config, DNS routing etc Strong verbal and written English language skills are pre-requisite; ability to speal French (and Dutch/Flemish) would be beneficial but non-essential due to the international make up of this business environment; the main business language utilised is English This is an excellent opportunity which offers substantial hands-on exposure to a number of cutting edge technologies within the Microsoft stack. We welcome applications from those in country or those who are able to relocate to Brussels; you will need to already hold EU residency/EU Passport to apply for this position.
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job title: Desktop Engineer (with network experience) Contract length: 3-months Day rate: £240 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Supporting one of our clients based from in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents along with some physical network duties. The site benefits from: * Easy access to travel links * Free on-site parking * Employee rates at the on-site restaurant Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed. Due to the nature of our client's work the successful candidate will need to be hold SC Security Clearance. For this reason, we are only able to progress with applications from British nationals. Primary role requirements: * Responsible for maintaining and promoting highest level of service to the client * Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop/Laptop/VDI - build, configuration and deployment to end users * Assist with software installation/deployment * Assist with Smarthphone deployments Secondary role requirements: * Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets * Hardware installation/upgrade/break fix for desktop, laptop, and server * Smarthpone support * Network patching and troubleshooting Essential Skills and Qualifications: * Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support * Knowledge of Microsoft Office 2010 onwards * Working knowledge of Active Directory - Users and Computers * Have an understanding of DNS, DHCP * Working knowledge of Cisco AnyConnect VPN * RSA Secure Login administration * Proven and demonstrable software and hardware troubleshooting skills * Knowledge of Microsoft SCCM and OS/Application deployment * Good written communication: concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or independently Desirable skills/qualifications: * ITIL Version 3/4 Foundation * CompTia A+ Certification * Microsoft Windows 7/10 training and certification If you have the skill required, please apply now In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
02/05/2024
Project-based
Job title: Desktop Engineer (with network experience) Contract length: 3-months Day rate: £240 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Supporting one of our clients based from in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents along with some physical network duties. The site benefits from: * Easy access to travel links * Free on-site parking * Employee rates at the on-site restaurant Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed. Due to the nature of our client's work the successful candidate will need to be hold SC Security Clearance. For this reason, we are only able to progress with applications from British nationals. Primary role requirements: * Responsible for maintaining and promoting highest level of service to the client * Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop/Laptop/VDI - build, configuration and deployment to end users * Assist with software installation/deployment * Assist with Smarthphone deployments Secondary role requirements: * Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets * Hardware installation/upgrade/break fix for desktop, laptop, and server * Smarthpone support * Network patching and troubleshooting Essential Skills and Qualifications: * Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support * Knowledge of Microsoft Office 2010 onwards * Working knowledge of Active Directory - Users and Computers * Have an understanding of DNS, DHCP * Working knowledge of Cisco AnyConnect VPN * RSA Secure Login administration * Proven and demonstrable software and hardware troubleshooting skills * Knowledge of Microsoft SCCM and OS/Application deployment * Good written communication: concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or independently Desirable skills/qualifications: * ITIL Version 3/4 Foundation * CompTia A+ Certification * Microsoft Windows 7/10 training and certification If you have the skill required, please apply now In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job Title: Infrastructure Support Engineer III - Red Hat Linux enterprise support Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team are expected to resolve a wide variety of server and storage incidents and requests, while minimizing disruption to our users. We're looking for someone to be responsible for our Red Hat Linux environments. Solaris experience would be beneficial. The successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration and imaging * Excellent knowledge of Red Hat Network Satellite for system management and performance reporting * Provide support for L2 and L3 Operational activities & troubleshooting * Able to stabilise developed infrastructure solutions using Red Hat methodologies in complex customer environments * Demonstrate the ability to methodically work through issues * Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills * Achieve high levels of customer satisfaction * Author processes and working instructions * Work within challenging SLA's and follow escalation paths to the leadership team and product specialists promptly when required * Represent the 3rd line team from a Linux perspective in customer meetings * Red Hat Certified Engineer or other Red Hat/Linux related certification * To manage a range of Linux technology's RHLE, RHNS, Kernel virtualisation (KVM) and to include optimisation, interoperability, and availability of systems on a customer's site * Utilisation of RHNS for compliance management, provisioning of services and resources, content control and system security and integrity * RHLE High availability including clustering, fencing and unfencing if you have the skills required please apply now. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
02/05/2024
Project-based
Job Title: Infrastructure Support Engineer III - Red Hat Linux enterprise support Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team are expected to resolve a wide variety of server and storage incidents and requests, while minimizing disruption to our users. We're looking for someone to be responsible for our Red Hat Linux environments. Solaris experience would be beneficial. The successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration and imaging * Excellent knowledge of Red Hat Network Satellite for system management and performance reporting * Provide support for L2 and L3 Operational activities & troubleshooting * Able to stabilise developed infrastructure solutions using Red Hat methodologies in complex customer environments * Demonstrate the ability to methodically work through issues * Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills * Achieve high levels of customer satisfaction * Author processes and working instructions * Work within challenging SLA's and follow escalation paths to the leadership team and product specialists promptly when required * Represent the 3rd line team from a Linux perspective in customer meetings * Red Hat Certified Engineer or other Red Hat/Linux related certification * To manage a range of Linux technology's RHLE, RHNS, Kernel virtualisation (KVM) and to include optimisation, interoperability, and availability of systems on a customer's site * Utilisation of RHNS for compliance management, provisioning of services and resources, content control and system security and integrity * RHLE High availability including clustering, fencing and unfencing if you have the skills required please apply now. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Salary: Up to £55,000 per annum dependent on experience Location: Onsite in Corsham DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
02/05/2024
Full time
Salary: Up to £55,000 per annum dependent on experience Location: Onsite in Corsham DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
Salary: Up to £55,000 per annum dependent on experience Location: Onsite in London DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
02/05/2024
Full time
Salary: Up to £55,000 per annum dependent on experience Location: Onsite in London DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
Salary: circa. £600 per day inside ir35 Location: Onsite in Corsham DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment business for this role.
02/05/2024
Project-based
Salary: circa. £600 per day inside ir35 Location: Onsite in Corsham DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment business for this role.
Role: Network Security Engineer Salary: Up to £55,000 per annum dependent on experience Location: Onsite in Bracknell Candidates will be sponsored through SC and DV security clearance for this role if this is not in place already We are looking for a Network Engineer with experience/interest in network Security, such as managing IPS/IDS and SSL decryption. You will be porividing support to the 3rd Line and 24/7 support team. Skills and experience; Cisco Firepower Network Security ie IPS/IDS, SSL decryption, F5 devices 2nd/3rd line support experience If you are interested in discussing this Network Security Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
02/05/2024
Full time
Role: Network Security Engineer Salary: Up to £55,000 per annum dependent on experience Location: Onsite in Bracknell Candidates will be sponsored through SC and DV security clearance for this role if this is not in place already We are looking for a Network Engineer with experience/interest in network Security, such as managing IPS/IDS and SSL decryption. You will be porividing support to the 3rd Line and 24/7 support team. Skills and experience; Cisco Firepower Network Security ie IPS/IDS, SSL decryption, F5 devices 2nd/3rd line support experience If you are interested in discussing this Network Security Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
Fruition IT Resources Limited
Brighouse, Yorkshire
Job Title: Network Engineer - Field Based Salary/Package: Up to £25-30k (Includes company car) Location: Brighouse 2x week (Travelling to clients 3x week) Fruition IT are recruiting for the internal IT team of a rapidly expanding recruitment agency with an eye for internal progression. By working within a rapidly changing environment, this role is an excellent opportunity for somebody relatively junior to grow and develop their skills with the company! This role will require weekly travel to client-site, this will be 2-3 days per week most weeks; most of the sites are within 1-2 hours travel of Brighouse. However, there will be the very occasional need to travel further afield, as such, we are only considering candidates who hold a full UK driving license and are happy to travel on such a frequent basis. Reporting to the Group IT Director, this candidate will be: Acting as a support network engineer for both internal and external clients Installing and configuring new network installations Providing IT services and infrastructure Escalation of irresolvable issues to 3rd line support Communicating with the support team and suppliers to purchase equipment and software Taking ownership and responsibility of branch issues resolution The skills required to be successful in this role include: Full UK driver's license Being personable, approachable and all-round friendly! Good foundations in understanding of IT technologies 12 months of experience in field support Experience with maintenance & configuration of operating systems like Windows 10 & 11 Knowledge surrounding the networking field - Wireless APs/Routers/Switches/4G/5G Knowledge surrounding networking hardware - Cabling/Patching/Socket Installation Understanding of OSI or TCP/IP models Understanding of protocols like TCP/UDP/IP/DNS/DHCP/NAT/SSH Apply now to Callum or call for a confidential discussion. We have a full job spec and marketing info for your review. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
01/05/2024
Full time
Job Title: Network Engineer - Field Based Salary/Package: Up to £25-30k (Includes company car) Location: Brighouse 2x week (Travelling to clients 3x week) Fruition IT are recruiting for the internal IT team of a rapidly expanding recruitment agency with an eye for internal progression. By working within a rapidly changing environment, this role is an excellent opportunity for somebody relatively junior to grow and develop their skills with the company! This role will require weekly travel to client-site, this will be 2-3 days per week most weeks; most of the sites are within 1-2 hours travel of Brighouse. However, there will be the very occasional need to travel further afield, as such, we are only considering candidates who hold a full UK driving license and are happy to travel on such a frequent basis. Reporting to the Group IT Director, this candidate will be: Acting as a support network engineer for both internal and external clients Installing and configuring new network installations Providing IT services and infrastructure Escalation of irresolvable issues to 3rd line support Communicating with the support team and suppliers to purchase equipment and software Taking ownership and responsibility of branch issues resolution The skills required to be successful in this role include: Full UK driver's license Being personable, approachable and all-round friendly! Good foundations in understanding of IT technologies 12 months of experience in field support Experience with maintenance & configuration of operating systems like Windows 10 & 11 Knowledge surrounding the networking field - Wireless APs/Routers/Switches/4G/5G Knowledge surrounding networking hardware - Cabling/Patching/Socket Installation Understanding of OSI or TCP/IP models Understanding of protocols like TCP/UDP/IP/DNS/DHCP/NAT/SSH Apply now to Callum or call for a confidential discussion. We have a full job spec and marketing info for your review. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Job Title: 3rd Line Data Engineering Specialist (Active SC) Location: Swanwick, Southampton Working Model: on-site Duration: TBC Inside IR35 via Umbrella: Paystream, Advance, Giant Active SC Clearance required* Responsibilities: Utilising experience and evolving technical ability to resolve technical incidents, service requests, changes or problems relating to "Data Services" portfolio. Deal with customer requests in line with Service definitions and SLA's. To escalate and manage incidents and requests to vendors in a timely fashion. Management and documentation of information relating to customer incidents, service requests, change and problem, and the effective communication of progress of such events to all stakeholders in line with internal process. Collaborate with all BT business units to bring about timely resolution of technical issues. Ensuring continued development of product knowledge, known issues and troubleshooting techniques throughout the support teams. Undertake personal training and development in line with departmental needs and in line with a Personal Development Plan as agreed with Line Manager. Development of training, tools and processes to ensure teams increase and develop technical capability. Perform as an integral member of the Data Services team providing 24x7x365 service participating in an on-call support rota outside of core hours. Perform a SME role for designated clients and technologies. Responsible for pro-active review and maintenance of customer infrastructure. Participate in the portfolio governance, service design and solutions assurance process to ensure our technical propositions are fit for customer and scalable for the business. Provide input and approval within the 'Acceptance into Service' process for new customers. Experience/Skill Set Required: 5+ years working within a systems integrator support environment as a highly skilled technical engineer. In-depth knowledge of EMS products, customer IT systems and applications. Experience of working across the service life cycle, supporting and costing bids as a subject matter expert. Possesses a deep level technical knowledge of Data Services technologies and associated management applications. Have strong service improvement and service transformation skills; Have highly developed organisation, prioritisation, communication (written and verbal), tenacity and ownership skills.
30/04/2024
Project-based
Job Title: 3rd Line Data Engineering Specialist (Active SC) Location: Swanwick, Southampton Working Model: on-site Duration: TBC Inside IR35 via Umbrella: Paystream, Advance, Giant Active SC Clearance required* Responsibilities: Utilising experience and evolving technical ability to resolve technical incidents, service requests, changes or problems relating to "Data Services" portfolio. Deal with customer requests in line with Service definitions and SLA's. To escalate and manage incidents and requests to vendors in a timely fashion. Management and documentation of information relating to customer incidents, service requests, change and problem, and the effective communication of progress of such events to all stakeholders in line with internal process. Collaborate with all BT business units to bring about timely resolution of technical issues. Ensuring continued development of product knowledge, known issues and troubleshooting techniques throughout the support teams. Undertake personal training and development in line with departmental needs and in line with a Personal Development Plan as agreed with Line Manager. Development of training, tools and processes to ensure teams increase and develop technical capability. Perform as an integral member of the Data Services team providing 24x7x365 service participating in an on-call support rota outside of core hours. Perform a SME role for designated clients and technologies. Responsible for pro-active review and maintenance of customer infrastructure. Participate in the portfolio governance, service design and solutions assurance process to ensure our technical propositions are fit for customer and scalable for the business. Provide input and approval within the 'Acceptance into Service' process for new customers. Experience/Skill Set Required: 5+ years working within a systems integrator support environment as a highly skilled technical engineer. In-depth knowledge of EMS products, customer IT systems and applications. Experience of working across the service life cycle, supporting and costing bids as a subject matter expert. Possesses a deep level technical knowledge of Data Services technologies and associated management applications. Have strong service improvement and service transformation skills; Have highly developed organisation, prioritisation, communication (written and verbal), tenacity and ownership skills.
Role: Network Security Engineer Salary: Up to £55,000 per annum dependent on experience Location: Onsite in Bracknell Candidates will be sponsored through SC and DV security clearance for this role if this is not in place already We are looking for a Network Engineer with experience/interest in network Security, such as managing IPS/IDS and SSL decryption. You will be porividing support to the 3rd Line and 24/7 support team. Skills and experience; Cisco Firepower Network Security ie IPS/IDS, SSL decryption, F5 devices 2nd/3rd line support experience If you are interested in discussing this Network Security Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
29/04/2024
Full time
Role: Network Security Engineer Salary: Up to £55,000 per annum dependent on experience Location: Onsite in Bracknell Candidates will be sponsored through SC and DV security clearance for this role if this is not in place already We are looking for a Network Engineer with experience/interest in network Security, such as managing IPS/IDS and SSL decryption. You will be porividing support to the 3rd Line and 24/7 support team. Skills and experience; Cisco Firepower Network Security ie IPS/IDS, SSL decryption, F5 devices 2nd/3rd line support experience If you are interested in discussing this Network Security Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
Salary: circa. £600 per day inside ir35 Location: Onsite in Corsham DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment business for this role.
29/04/2024
Project-based
Salary: circa. £600 per day inside ir35 Location: Onsite in Corsham DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment business for this role.
Role: Messaging Engineer Rate: Circa £550 per day inside Location: Onsite in Stevenage Active DV clearance is required for this role We are looking for a skilled Messaging Engineer to provide operation support to our client's key customers. You will be experience to a 3rd Line Support level, and have experience with both BAU and projects across Wintel, Storage and Database technologies. Skills required; + Windows Servers and MS Exchange + Messaging desktop clients ie outlook + AV software products (Trend Micro Scanmail), Sophos A/V, Groupshield etc) + Support of SMTP Gateways (Exchange, MailSweeper etc) If you are interested in discussing this Messaging Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
29/04/2024
Project-based
Role: Messaging Engineer Rate: Circa £550 per day inside Location: Onsite in Stevenage Active DV clearance is required for this role We are looking for a skilled Messaging Engineer to provide operation support to our client's key customers. You will be experience to a 3rd Line Support level, and have experience with both BAU and projects across Wintel, Storage and Database technologies. Skills required; + Windows Servers and MS Exchange + Messaging desktop clients ie outlook + AV software products (Trend Micro Scanmail), Sophos A/V, Groupshield etc) + Support of SMTP Gateways (Exchange, MailSweeper etc) If you are interested in discussing this Messaging Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.