Venesky-Brown's client, a public sector organisation in Cambuslang, is currently looking to recruit an ICT Service Desk Analyst for an initial 3 month contract with potential to extend on a rate of £130/day (Inside IR35). This role will be based onsite in Cambuslang however, remote working may be possible on occasion. Responsibilities: - Support the team in providing an exception service to our users based across Scotland. Essential Skills: - Experience providing exceptional customer service and satisfaction. - Comfortable with verbal and written communication to customers and 3rd party suppliers. - Previous experience of working in an ICT/Technology Service Desk - Ability to learn and navigate ITSM tools to create, update and close tickets. - Awareness of ITIL processes such as Incident Management, Service Request Fulfilment, etc. - Ability to document calls received to the ICT Service Desk within ITSM tool. - Working knowledge of core M365 products/apps. - Ability to work under effectively when demands are high. - Ability to work on own initiative where required, while taking direction when appropriate. - Good knowledge of Active Directory/Entra ID. - Demonstrable experience providing a high quality, first line support service with a high degree of first rime resolutions. If you would like to hear more about this opportunity please get in touch.
03/05/2024
Project-based
Venesky-Brown's client, a public sector organisation in Cambuslang, is currently looking to recruit an ICT Service Desk Analyst for an initial 3 month contract with potential to extend on a rate of £130/day (Inside IR35). This role will be based onsite in Cambuslang however, remote working may be possible on occasion. Responsibilities: - Support the team in providing an exception service to our users based across Scotland. Essential Skills: - Experience providing exceptional customer service and satisfaction. - Comfortable with verbal and written communication to customers and 3rd party suppliers. - Previous experience of working in an ICT/Technology Service Desk - Ability to learn and navigate ITSM tools to create, update and close tickets. - Awareness of ITIL processes such as Incident Management, Service Request Fulfilment, etc. - Ability to document calls received to the ICT Service Desk within ITSM tool. - Working knowledge of core M365 products/apps. - Ability to work under effectively when demands are high. - Ability to work on own initiative where required, while taking direction when appropriate. - Good knowledge of Active Directory/Entra ID. - Demonstrable experience providing a high quality, first line support service with a high degree of first rime resolutions. If you would like to hear more about this opportunity please get in touch.
New Jersey Department of Children and Families
Trenton, New Jersey
Software Development Specialist 1 3 Positions (Posting 153-24) The Department of Children and Families (DCF), Office of Information Technology seeks three (3) qualified candidates for our Software Development Specialist 1 vacancies. These positions will be located in Trenton, NJ. Under close supervision and monitoring in a state or local government agency, the Software Development Specialists perform analysis, maintenance, programming and support work on modules of existing systems; may develop web applications or websites; does other related work. REQUIREMENTS NOTE: Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester hour credits are equal to one (1) year of relevant experience. Five (5) years of professional experience in programming, systems programming, or computer analysis. OR Possession of a Bachelor's degree from an accredited college or university; and one (1) year of the above-mentioned professional experience. OR Possession of a Master's degree in an information technology field. NOTE: "Professional experience" refers to work that is analytical, evaluative, and interpretive; requires a range of basic knowledge of the profession's concepts and practices; and is performed with the authority to act and make accurate and informed decisions. SPECIAL NOTE : Good understanding of Java Web Applications. Knowledge of Java, Servlets, JSP, J2EE, HTML, JavaScript. Knowledge of struts framework; knowledge and implementation of Object-Oriented Concepts and Design Patterns. Ability to multitask and work in a fast-paced environment; ability to communicate effectively with developers and business analysts; team player that can work independently. RESUME NOTE: Eligibility determinations will be based upon information presented on the resume only. Applicants who possess a degree from a college or university outside the United States must provide an evaluation of one's transcripts from a recognized evaluation service at the time of submission. Failure to do so may result in your ineligibility. LICENSE: Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position. PUBLIC SERVICE LOAN FORGIVENESS: As a prospective employee of the State of New Jersey, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website. VETERANS PREFERENCE : Are you a veteran? If so, proof of your NJ Veterans Preference is required at application. Please provide a copy of your New Jersey Civil Service Commission NOTIFICATION OF VETERANS STATUS along with your cover letter and resume. For information on how to apply for Veterans Preference in the State of NJ, please visit the Civil Service Commission's website. SAME APPLICANTS : If you are applying under the NJ SAME program, your supporting documents (Schedule A or B letter), must be submitted along with your resume by the closing date indicated above. For more information on the SAME Program visit their website (see below), or call CSC. RESIDENCY LAW : Please refer to the New Jersey Department of Children and Families' website. SALARY : $60,062.18 - $85,033.04 TO APPLY: Forward a cover letter and resume as a single PDF document, saving the file by your Last Name, First Name. Include the Job Posting # in the subject line of your email.Send the file to: (see below) The Department of Children and Families is an Equal Employment Opportunity Employer and is committed to fostering a respectful and inclusive work environment which reflects the diversity of the state we serve.
03/05/2024
Full time
Software Development Specialist 1 3 Positions (Posting 153-24) The Department of Children and Families (DCF), Office of Information Technology seeks three (3) qualified candidates for our Software Development Specialist 1 vacancies. These positions will be located in Trenton, NJ. Under close supervision and monitoring in a state or local government agency, the Software Development Specialists perform analysis, maintenance, programming and support work on modules of existing systems; may develop web applications or websites; does other related work. REQUIREMENTS NOTE: Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester hour credits are equal to one (1) year of relevant experience. Five (5) years of professional experience in programming, systems programming, or computer analysis. OR Possession of a Bachelor's degree from an accredited college or university; and one (1) year of the above-mentioned professional experience. OR Possession of a Master's degree in an information technology field. NOTE: "Professional experience" refers to work that is analytical, evaluative, and interpretive; requires a range of basic knowledge of the profession's concepts and practices; and is performed with the authority to act and make accurate and informed decisions. SPECIAL NOTE : Good understanding of Java Web Applications. Knowledge of Java, Servlets, JSP, J2EE, HTML, JavaScript. Knowledge of struts framework; knowledge and implementation of Object-Oriented Concepts and Design Patterns. Ability to multitask and work in a fast-paced environment; ability to communicate effectively with developers and business analysts; team player that can work independently. RESUME NOTE: Eligibility determinations will be based upon information presented on the resume only. Applicants who possess a degree from a college or university outside the United States must provide an evaluation of one's transcripts from a recognized evaluation service at the time of submission. Failure to do so may result in your ineligibility. LICENSE: Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position. PUBLIC SERVICE LOAN FORGIVENESS: As a prospective employee of the State of New Jersey, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website. VETERANS PREFERENCE : Are you a veteran? If so, proof of your NJ Veterans Preference is required at application. Please provide a copy of your New Jersey Civil Service Commission NOTIFICATION OF VETERANS STATUS along with your cover letter and resume. For information on how to apply for Veterans Preference in the State of NJ, please visit the Civil Service Commission's website. SAME APPLICANTS : If you are applying under the NJ SAME program, your supporting documents (Schedule A or B letter), must be submitted along with your resume by the closing date indicated above. For more information on the SAME Program visit their website (see below), or call CSC. RESIDENCY LAW : Please refer to the New Jersey Department of Children and Families' website. SALARY : $60,062.18 - $85,033.04 TO APPLY: Forward a cover letter and resume as a single PDF document, saving the file by your Last Name, First Name. Include the Job Posting # in the subject line of your email.Send the file to: (see below) The Department of Children and Families is an Equal Employment Opportunity Employer and is committed to fostering a respectful and inclusive work environment which reflects the diversity of the state we serve.
IT Support Analyst/Network Administrator - 1st, 2nd, 3rd Line Support, Win10, MS Office, Windows Server 2016/2019, AD/GP0, MS Office 365, AV/VC/MS Teams, LAN/Wireless/VPN, SCCM, ITILv4 - Incident, Problem, Change Mgmt. Law Firm/Legal Services. Permanent, Brussels, Belgium (Relocation Candidates Welcome; EU Passport/Residency Required). €5000 - €6000 Per Month (th, 14th months) (€70,000 - €83,0000 per annum) +Bonus +Benefits. Global Law firm seeks an IT Support Analyst/Network Administrator to own the office IT environment for around 60 VIP users and provide Desktop Support, VIP Support and Satellite Office network administration for a small to medium sized team of Lawyers working in central Brussels. We require an IT Support Analyst/Network Administrator who can work full time, onsite due to the desktop/network infrastructure and VIP support nature of this role. You will provide very high quality user and technical support over the phone, at the desktop and remotely providing a VIP service approach and working to defined ITIL Standards as expected by your wider team which will provide Application and Server support from the London HQ. Whilst you will work independently you will received support and assistance from the wider team of IT engineers based in London and as such gain a great deal of ownership, technological exposure and project delivery within the office based environment across all related services - Desktop, Network and Server/Cloud environments. Working within this professional services environment the IT Support Analyst/Network Administrator will respond to users' calls and emails providing 1st & 2nd line support across laptops, PC's, running Win10, MS O365, iPhone and Android mobile devices printers, printer networks and other desktop tools and technologies including MS Teams Video Conferencing facilities. You will provide user support for technical issues such as network connections (LAN/VPN/Wireless/Remote Access), the VoIP phone system (basic support and liaison with 3rd party support/vendors to resolve issues) as well as MS Office applications including Powerpoint, Excel & Outlook. Secondly, you will be responsible for managing the user profiles within Windows Server 2016/Azure Active Directory/Group Policy, creating new user profiles and email accounts in MS O365. Troubleshooting issues with Active Directory/Group Policies will also be required and some aspects of 3rd line support will therefore be delivered when address Windows Server, AzureAD and Network environment - VPN, WAN/WAN, Firewall and security considerations. You will also support various inhouse legal systems including practice management and document management systems at the first line and escalate to relevant inhouse applications support teams and vendors as required. Finally, you will deploy patches and manage desktop and onsite file Servers using SCCM and related tools. We are searching for an IT Support Analyst/Desktop Support Engineer/VIP Support Analyst Engineer/Network Administrator who has gained experience working in a similar all round support capacity within small to medium sized professional services environments - Law Firms, Solicitors, Investment Banks, Accountancy Companies, big 5 consultancies (Accenture, PwC, KPMG, Ernst & Young, Deloitte, McKinsey & Company). You will be working/have worked in an ITILv3/v4 focussed environment working to incident, problem and change management processes. You will have provided VIP support to executives and have a solid technical capability inc O365, Windows Server 2016/20198 AD/GPo/AzureAD as well experience of Win10, LAN/VPN and Firewall config, DNS routing etc Strong verbal and written English language skills are pre-requisite; ability to speal French (and Dutch/Flemish) would be beneficial but non-essential due to the international make up of this business environment; the main business language utilised is English This is an excellent opportunity which offers substantial hands-on exposure to a number of cutting edge technologies within the Microsoft stack. We welcome applications from those in country or those who are able to relocate to Brussels; you will need to already hold EU residency/EU Passport to apply for this position.
03/05/2024
Full time
IT Support Analyst/Network Administrator - 1st, 2nd, 3rd Line Support, Win10, MS Office, Windows Server 2016/2019, AD/GP0, MS Office 365, AV/VC/MS Teams, LAN/Wireless/VPN, SCCM, ITILv4 - Incident, Problem, Change Mgmt. Law Firm/Legal Services. Permanent, Brussels, Belgium (Relocation Candidates Welcome; EU Passport/Residency Required). €5000 - €6000 Per Month (th, 14th months) (€70,000 - €83,0000 per annum) +Bonus +Benefits. Global Law firm seeks an IT Support Analyst/Network Administrator to own the office IT environment for around 60 VIP users and provide Desktop Support, VIP Support and Satellite Office network administration for a small to medium sized team of Lawyers working in central Brussels. We require an IT Support Analyst/Network Administrator who can work full time, onsite due to the desktop/network infrastructure and VIP support nature of this role. You will provide very high quality user and technical support over the phone, at the desktop and remotely providing a VIP service approach and working to defined ITIL Standards as expected by your wider team which will provide Application and Server support from the London HQ. Whilst you will work independently you will received support and assistance from the wider team of IT engineers based in London and as such gain a great deal of ownership, technological exposure and project delivery within the office based environment across all related services - Desktop, Network and Server/Cloud environments. Working within this professional services environment the IT Support Analyst/Network Administrator will respond to users' calls and emails providing 1st & 2nd line support across laptops, PC's, running Win10, MS O365, iPhone and Android mobile devices printers, printer networks and other desktop tools and technologies including MS Teams Video Conferencing facilities. You will provide user support for technical issues such as network connections (LAN/VPN/Wireless/Remote Access), the VoIP phone system (basic support and liaison with 3rd party support/vendors to resolve issues) as well as MS Office applications including Powerpoint, Excel & Outlook. Secondly, you will be responsible for managing the user profiles within Windows Server 2016/Azure Active Directory/Group Policy, creating new user profiles and email accounts in MS O365. Troubleshooting issues with Active Directory/Group Policies will also be required and some aspects of 3rd line support will therefore be delivered when address Windows Server, AzureAD and Network environment - VPN, WAN/WAN, Firewall and security considerations. You will also support various inhouse legal systems including practice management and document management systems at the first line and escalate to relevant inhouse applications support teams and vendors as required. Finally, you will deploy patches and manage desktop and onsite file Servers using SCCM and related tools. We are searching for an IT Support Analyst/Desktop Support Engineer/VIP Support Analyst Engineer/Network Administrator who has gained experience working in a similar all round support capacity within small to medium sized professional services environments - Law Firms, Solicitors, Investment Banks, Accountancy Companies, big 5 consultancies (Accenture, PwC, KPMG, Ernst & Young, Deloitte, McKinsey & Company). You will be working/have worked in an ITILv3/v4 focussed environment working to incident, problem and change management processes. You will have provided VIP support to executives and have a solid technical capability inc O365, Windows Server 2016/20198 AD/GPo/AzureAD as well experience of Win10, LAN/VPN and Firewall config, DNS routing etc Strong verbal and written English language skills are pre-requisite; ability to speal French (and Dutch/Flemish) would be beneficial but non-essential due to the international make up of this business environment; the main business language utilised is English This is an excellent opportunity which offers substantial hands-on exposure to a number of cutting edge technologies within the Microsoft stack. We welcome applications from those in country or those who are able to relocate to Brussels; you will need to already hold EU residency/EU Passport to apply for this position.
We are seeking an experienced senior configuration analyst. From a service perspective, the team are responsible for maintaining and supporting the Bank's SWIFT product estate which underpin critical financial services. The ideal candidate will have: Demonstrable specialist experience of the following SWIFT products Alliance Connect Alliance Gateway Alliance Web Platform SWIFT Alliance Messaging Hub HSM Key areas of responsibility are: Technical Display an ability to provide technical leadership for the development and support of SWIFT services Use their technical and business experience to support production and UAT financial messaging systems. Provide daily support of operational Live and UAT financial messaging systems; monitoring performance and ensure full and rapid problem resolution. Provide out of hours support, including bank holidays Deliver high quality software components and documentation which conform to FMS guidelines and standards. Coordinate operational activity for a set of systems/services. This will include (but is not limited to) failover and backup tests, pen test response/remediation, audit actions, risk and threat registers and security reviews. Apply analytical and problem solving skills to incidents, requests and problems (as defined by ITIL) Triage calls as they arrive, making initial assessments around impact and urgency to derive priority Proactively manage major/significant IT incidents. Service Improvement Proactively seek out system improvements that result in a reduction in support calls Implement process changes that improve the service delivered to the business Identify improvements that result in increased team performance against Technology's SLA Empower first line colleagues and the business to be able to resolve incidents and requests earlier in the life cycle Team Working Engage with multiple stakeholders both internally and externally Ensure team standards and processes are adhered to Proactively contribute and update system/process documentation Consistently demonstrate bank values in day to day work, namely being: collaborative, inclusive, empowering, decisive and open Adopt the Service First culture If you feel you have the skills and experience needed for this role; please do apply now.
02/05/2024
Project-based
We are seeking an experienced senior configuration analyst. From a service perspective, the team are responsible for maintaining and supporting the Bank's SWIFT product estate which underpin critical financial services. The ideal candidate will have: Demonstrable specialist experience of the following SWIFT products Alliance Connect Alliance Gateway Alliance Web Platform SWIFT Alliance Messaging Hub HSM Key areas of responsibility are: Technical Display an ability to provide technical leadership for the development and support of SWIFT services Use their technical and business experience to support production and UAT financial messaging systems. Provide daily support of operational Live and UAT financial messaging systems; monitoring performance and ensure full and rapid problem resolution. Provide out of hours support, including bank holidays Deliver high quality software components and documentation which conform to FMS guidelines and standards. Coordinate operational activity for a set of systems/services. This will include (but is not limited to) failover and backup tests, pen test response/remediation, audit actions, risk and threat registers and security reviews. Apply analytical and problem solving skills to incidents, requests and problems (as defined by ITIL) Triage calls as they arrive, making initial assessments around impact and urgency to derive priority Proactively manage major/significant IT incidents. Service Improvement Proactively seek out system improvements that result in a reduction in support calls Implement process changes that improve the service delivered to the business Identify improvements that result in increased team performance against Technology's SLA Empower first line colleagues and the business to be able to resolve incidents and requests earlier in the life cycle Team Working Engage with multiple stakeholders both internally and externally Ensure team standards and processes are adhered to Proactively contribute and update system/process documentation Consistently demonstrate bank values in day to day work, namely being: collaborative, inclusive, empowering, decisive and open Adopt the Service First culture If you feel you have the skills and experience needed for this role; please do apply now.
We are seeking an Senior Configuration Analyst with extensive previous experience of configuring and supporting SWIFT products. You will be expected to provide out of hours support, including Bank holidays Key accountabilities: Provide technical leadership for the development and support of SWIFT services Use your technical and business experience to support the organisation's production and UAT financial messaging systems. Provide daily support of the operational Live and UAT financial messaging systems; monitoring performance and ensure full and rapid problem resolution. Deliver high quality software components and documentation which conform to guidelines and standards. Coordinate operational activity for a set of systems/services. This will include (but is not limited to) failover and backup tests, pen test response/remediation, audit actions, risk and threat registers and security reviews. Apply analytical and problem solving skills to incidents, requests and problems (as defined by ITIL) Triage calls as they arrive, making initial assessments around impact and urgency to derive priority Proactively manage major/significant IT incidents. Proactively seek out system improvements that result in a reduction in support calls Empower first line colleagues and the business to be able to resolve incidents and requests earlier in the life cycle The ideal candidate will have demonstrable specialist experience of the following SWIFT products: Alliance Connect Alliance Gateway Alliance Web Platform SWIFT Alliance Messaging Hub HSM Transaction Delivery Agent Key requirements: An ability to engage confidently and effectively with senior stakeholders, both business and technical Strong analytical skills including the ability to translate requirements into a low level technical design Strong technical aptitude with the ability to pick up new technologies quickly Strong problem solving skills The ability to create concise, informative technical documentation The ability to work well under pressure The ability to identify and escalate risks in the interests of protecting Live service/systems Good interpersonal communication skills with an ability to interpret and present information to a variety of recipients. Desirable technical experience: SWIFT Alliance Access SWIFT Security Officer and O2M IBM MQ Client If you consider yourself to have a disability or if you are a veteran, and you meet the essential criteria for the role, you will be put forward for the Guaranteed Interview' scheme whereby you will have the opportunity to discuss this role and your suitability with a member of the Sourcing team. If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the equivalent PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information. As an Equal Opportunities Employer, we provide the best talent and encourage all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
02/05/2024
Project-based
We are seeking an Senior Configuration Analyst with extensive previous experience of configuring and supporting SWIFT products. You will be expected to provide out of hours support, including Bank holidays Key accountabilities: Provide technical leadership for the development and support of SWIFT services Use your technical and business experience to support the organisation's production and UAT financial messaging systems. Provide daily support of the operational Live and UAT financial messaging systems; monitoring performance and ensure full and rapid problem resolution. Deliver high quality software components and documentation which conform to guidelines and standards. Coordinate operational activity for a set of systems/services. This will include (but is not limited to) failover and backup tests, pen test response/remediation, audit actions, risk and threat registers and security reviews. Apply analytical and problem solving skills to incidents, requests and problems (as defined by ITIL) Triage calls as they arrive, making initial assessments around impact and urgency to derive priority Proactively manage major/significant IT incidents. Proactively seek out system improvements that result in a reduction in support calls Empower first line colleagues and the business to be able to resolve incidents and requests earlier in the life cycle The ideal candidate will have demonstrable specialist experience of the following SWIFT products: Alliance Connect Alliance Gateway Alliance Web Platform SWIFT Alliance Messaging Hub HSM Transaction Delivery Agent Key requirements: An ability to engage confidently and effectively with senior stakeholders, both business and technical Strong analytical skills including the ability to translate requirements into a low level technical design Strong technical aptitude with the ability to pick up new technologies quickly Strong problem solving skills The ability to create concise, informative technical documentation The ability to work well under pressure The ability to identify and escalate risks in the interests of protecting Live service/systems Good interpersonal communication skills with an ability to interpret and present information to a variety of recipients. Desirable technical experience: SWIFT Alliance Access SWIFT Security Officer and O2M IBM MQ Client If you consider yourself to have a disability or if you are a veteran, and you meet the essential criteria for the role, you will be put forward for the Guaranteed Interview' scheme whereby you will have the opportunity to discuss this role and your suitability with a member of the Sourcing team. If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the equivalent PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information. As an Equal Opportunities Employer, we provide the best talent and encourage all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
Role: Senior Swift Configuration Analyst Location : London (3 days/week on site) IR35: Inside Rate: £1000/day (Umbrella) MAX Duration: 6 months Security Clearance: SC (Must be eligible for DV) Demonstrable specialist experience of the following SWIFT products Alliance Connect Alliance Gateway Alliance Web Platform SWIFT Alliance Messaging Hub HSM We are seeking an experienced senior configuration analyst to join the Financial Messaging Services team (FMS) within the Digital Platforms division of Technology. FMS support and configure third party applications and hardware, primarily products provided by SWIFT. The successful candidate should have extensive previous experience of configuring and supporting SWIFT products. Detailed Description of the Role: We are seeking an experienced senior configuration analyst to join the Financial Messaging Services team. From a service perspective, the team are responsible for maintaining and supporting SWIFT product estate which underpin critical financial services within the Banking, Payments and Financial Resilience directorate. Key areas of responsibility are: Technical Display an ability to provide technical leadership for the development and support of SWIFT services Use their technical and business experience to support production and UAT financial messaging systems. Provide daily support of the operational Live and UAT financial messaging systems; monitoring performance and ensure full and rapid problem resolution. Provide out of hours support, including Bank holidays Deliver high quality software components and documentation which conform to FMS guidelines and standards. Coordinate operational activity for a set of systems/services. This will include (but is not limited to) failover and backup tests, pen test response/remediation, audit actions, risk and threat registers and security reviews. Apply analytical and problem solving skills to incidents, requests and problems (as defined by ITIL) Triage calls as they arrive, making initial assessments around impact and urgency to derive priority Proactively manage major/significant IT incidents. Service Improvement Proactively seek out system improvements that result in a reduction in support calls Implement process changes that improve the service delivered to the business Identify improvements that result in increased team performance against Technology's SLA Empower first line colleagues and the business to be able to resolve incidents and requests earlier in the life cycle The ideal candidate will have: Demonstrable specialist experience of the following SWIFT products Alliance Connect Alliance Gateway Alliance Web Platform SWIFT Alliance Messaging Hub HSM Transaction Delivery Agent Demonstrable technical experience with the following products SWIFT Alliance Access SWIFT Security Officer and O2M IBM MQ Client Both Windows and Linux operating systems Security Clearance: SC - CANDIDATE MUST BE ELIGIBLE FOR SC Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us. We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know. To apply for this role please submit your latest CV or contact Aspect Resources.
02/05/2024
Project-based
Role: Senior Swift Configuration Analyst Location : London (3 days/week on site) IR35: Inside Rate: £1000/day (Umbrella) MAX Duration: 6 months Security Clearance: SC (Must be eligible for DV) Demonstrable specialist experience of the following SWIFT products Alliance Connect Alliance Gateway Alliance Web Platform SWIFT Alliance Messaging Hub HSM We are seeking an experienced senior configuration analyst to join the Financial Messaging Services team (FMS) within the Digital Platforms division of Technology. FMS support and configure third party applications and hardware, primarily products provided by SWIFT. The successful candidate should have extensive previous experience of configuring and supporting SWIFT products. Detailed Description of the Role: We are seeking an experienced senior configuration analyst to join the Financial Messaging Services team. From a service perspective, the team are responsible for maintaining and supporting SWIFT product estate which underpin critical financial services within the Banking, Payments and Financial Resilience directorate. Key areas of responsibility are: Technical Display an ability to provide technical leadership for the development and support of SWIFT services Use their technical and business experience to support production and UAT financial messaging systems. Provide daily support of the operational Live and UAT financial messaging systems; monitoring performance and ensure full and rapid problem resolution. Provide out of hours support, including Bank holidays Deliver high quality software components and documentation which conform to FMS guidelines and standards. Coordinate operational activity for a set of systems/services. This will include (but is not limited to) failover and backup tests, pen test response/remediation, audit actions, risk and threat registers and security reviews. Apply analytical and problem solving skills to incidents, requests and problems (as defined by ITIL) Triage calls as they arrive, making initial assessments around impact and urgency to derive priority Proactively manage major/significant IT incidents. Service Improvement Proactively seek out system improvements that result in a reduction in support calls Implement process changes that improve the service delivered to the business Identify improvements that result in increased team performance against Technology's SLA Empower first line colleagues and the business to be able to resolve incidents and requests earlier in the life cycle The ideal candidate will have: Demonstrable specialist experience of the following SWIFT products Alliance Connect Alliance Gateway Alliance Web Platform SWIFT Alliance Messaging Hub HSM Transaction Delivery Agent Demonstrable technical experience with the following products SWIFT Alliance Access SWIFT Security Officer and O2M IBM MQ Client Both Windows and Linux operating systems Security Clearance: SC - CANDIDATE MUST BE ELIGIBLE FOR SC Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us. We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know. To apply for this role please submit your latest CV or contact Aspect Resources.
IT Service Desk Analyst Leeming Bar Rate £15-20 per hour - INSIDE IR35 6 Month Contract An IT Service Desk Analyst is required on a 6 month contract to start ASAP for a large business based in Leeming Bar. The Role My client is looking for an individual who has experience of working within an IT Service Desk for the role of 1st Line Support/Windows/Service Desk. As expected with a role of this nature, you will be responsible for handling incidents and requests for service as part of the service desk function. Main responsibilities of the role include: Receipt and recording of all calls to the Service Desk/Monitoring and update of calls and contacting users to inform them of call status/First line problem solution, advice and guidance/Maintenance of knowledge database of well-known faults/First line monitoring of system performance and escalation of issues to appropriate engineers/Maintenance of the Service Desk inventory of ISD assets, users and maintenance/support services/Co-ordinate and respond to enquiries from users/Log, classify and allocate calls to internal & external resources. In addition to the above, you must have excellent communication skills. Candidates with experience working within an ITIL environment would be highly desirable. The successful candidate should be able to work as part of a team and be flexible in the working hours and work demands. The Next Steps If you are interested in this position then please submit your up to date CV ASAP to avoid disappointment.
02/05/2024
Project-based
IT Service Desk Analyst Leeming Bar Rate £15-20 per hour - INSIDE IR35 6 Month Contract An IT Service Desk Analyst is required on a 6 month contract to start ASAP for a large business based in Leeming Bar. The Role My client is looking for an individual who has experience of working within an IT Service Desk for the role of 1st Line Support/Windows/Service Desk. As expected with a role of this nature, you will be responsible for handling incidents and requests for service as part of the service desk function. Main responsibilities of the role include: Receipt and recording of all calls to the Service Desk/Monitoring and update of calls and contacting users to inform them of call status/First line problem solution, advice and guidance/Maintenance of knowledge database of well-known faults/First line monitoring of system performance and escalation of issues to appropriate engineers/Maintenance of the Service Desk inventory of ISD assets, users and maintenance/support services/Co-ordinate and respond to enquiries from users/Log, classify and allocate calls to internal & external resources. In addition to the above, you must have excellent communication skills. Candidates with experience working within an ITIL environment would be highly desirable. The successful candidate should be able to work as part of a team and be flexible in the working hours and work demands. The Next Steps If you are interested in this position then please submit your up to date CV ASAP to avoid disappointment.
Research Software Advocate Flexible Remote Working - WFH Anywhere in the UK £45,585 - £69,421 p/a + Excellent Benefits Highly Respected and Innovative Employer Do you have a background in software development (Python/R) with experience working closely alongside academics and researchers, and are you looking for a new varied opportunity that allows you to work remotely from anywhere in the UK? Our highly respected client, known for their commitment to diversity and inclusion, is looking for a Research Software Advocate to join a team that works on an innovative open-source software that delivers analysis across more than 58 million NHS records. In your first few weeks in this Research Software Advocate role, you can expect to: Build and nurture relationships with NHS analysts and academic epidemiologists, understanding their unique needs and challenges Organise and participate in community events, workshops, and meet-ups tailored to our specific developer audience Actively engage in relevant online forums and social media platforms to maintain a visible presence Develop and distribute technical content such as tutorials, blog posts, and webinars, focusing on Python and R to cater to our user base Represent the platform at conferences, meet-ups, and industry events, promoting the platform and sharing insights Work with a tech stack that includes Python, R, Django, JavaScript, React, Docker, Postgres, SQLite, HTMX To apply for this Research Software Advocate role you will require proficiency in Python/R Software Development in addition to soft skills including: Ability to create and disseminate clear, engaging technical content (tutorials, blog posts, documentation) Experience with public speaking and technical evangelism Experience organising and participating in community events and meet-ups Track record of using metrics and feedback to inform and adjust community engagement strategies Our client is dedicated to fostering an inclusive and supportive workplace culture, where every individual's voice is not only heard but also valued. They provide a competitive salary complemented by a comprehensive benefits package. Flexible working arrangements are available to promote a healthy work-life balance. Moreover, they are deeply committed to diversity and inclusion, offering ample opportunities for professional growth and career advancement. Within their supportive and collaborative team environment, your contributions are not only recognised but also greatly appreciated. Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.
30/04/2024
Full time
Research Software Advocate Flexible Remote Working - WFH Anywhere in the UK £45,585 - £69,421 p/a + Excellent Benefits Highly Respected and Innovative Employer Do you have a background in software development (Python/R) with experience working closely alongside academics and researchers, and are you looking for a new varied opportunity that allows you to work remotely from anywhere in the UK? Our highly respected client, known for their commitment to diversity and inclusion, is looking for a Research Software Advocate to join a team that works on an innovative open-source software that delivers analysis across more than 58 million NHS records. In your first few weeks in this Research Software Advocate role, you can expect to: Build and nurture relationships with NHS analysts and academic epidemiologists, understanding their unique needs and challenges Organise and participate in community events, workshops, and meet-ups tailored to our specific developer audience Actively engage in relevant online forums and social media platforms to maintain a visible presence Develop and distribute technical content such as tutorials, blog posts, and webinars, focusing on Python and R to cater to our user base Represent the platform at conferences, meet-ups, and industry events, promoting the platform and sharing insights Work with a tech stack that includes Python, R, Django, JavaScript, React, Docker, Postgres, SQLite, HTMX To apply for this Research Software Advocate role you will require proficiency in Python/R Software Development in addition to soft skills including: Ability to create and disseminate clear, engaging technical content (tutorials, blog posts, documentation) Experience with public speaking and technical evangelism Experience organising and participating in community events and meet-ups Track record of using metrics and feedback to inform and adjust community engagement strategies Our client is dedicated to fostering an inclusive and supportive workplace culture, where every individual's voice is not only heard but also valued. They provide a competitive salary complemented by a comprehensive benefits package. Flexible working arrangements are available to promote a healthy work-life balance. Moreover, they are deeply committed to diversity and inclusion, offering ample opportunities for professional growth and career advancement. Within their supportive and collaborative team environment, your contributions are not only recognised but also greatly appreciated. Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.