Our Harrow based client has an initial 12 month fixed-term contract for a Microsoft 365/Platform Specialist, with a view to be extended or made permanent. You will be responsible for configuring and managing the Office 365 environment and automating tasks using PowerShell. You will be resolving incidents, investigating and solving problems and liaising with other teams and third parties to ensure proper implementation of all user collaboration related solutions. The purpose of the role will be to support the creation and implementation of our client's policies for the full Office 365 product suite, and provide ongoing administrative end user support and management of Office 365 services including Email, OneDrive, Teams, SharePoint and PowerShell Scripting. Also, you will be developing plans and implementing a move of desktops to Microsoft Endpoint Manager, and be the main escalation point for on-site support staff to resolve Office 365 issues and problems. You will play a significant role in the Windows 11 roll out. Please note you are required to be on-site 2 days per week. Ideally you will have: Degree level education In-depth understanding and subject matter expertise of Office 365, Windows Server Technologies, Exchange Online, Active Directory (AD) & Azure AD Production experience (circa 2000 plus users) in managing SCCM, InTune, EndPoint Manager and other end user device management technologies. Basic SharePoint development skills and experience in promoting Microsoft user collaboration tools within an organisation. Basic understanding of Firewall and layer 3 networking. Good interpersonal skills and the ability to inspire confidence in client teams and provide an efficient and client centred service. Good communication skills (verbal and written), and be able to communicate effectively with managers and employees across the business, and with professional ICT practitioners and external agencies and suppliers. To apply please contact: Nicole Chapman (see below)
26/04/2024
Our Harrow based client has an initial 12 month fixed-term contract for a Microsoft 365/Platform Specialist, with a view to be extended or made permanent. You will be responsible for configuring and managing the Office 365 environment and automating tasks using PowerShell. You will be resolving incidents, investigating and solving problems and liaising with other teams and third parties to ensure proper implementation of all user collaboration related solutions. The purpose of the role will be to support the creation and implementation of our client's policies for the full Office 365 product suite, and provide ongoing administrative end user support and management of Office 365 services including Email, OneDrive, Teams, SharePoint and PowerShell Scripting. Also, you will be developing plans and implementing a move of desktops to Microsoft Endpoint Manager, and be the main escalation point for on-site support staff to resolve Office 365 issues and problems. You will play a significant role in the Windows 11 roll out. Please note you are required to be on-site 2 days per week. Ideally you will have: Degree level education In-depth understanding and subject matter expertise of Office 365, Windows Server Technologies, Exchange Online, Active Directory (AD) & Azure AD Production experience (circa 2000 plus users) in managing SCCM, InTune, EndPoint Manager and other end user device management technologies. Basic SharePoint development skills and experience in promoting Microsoft user collaboration tools within an organisation. Basic understanding of Firewall and layer 3 networking. Good interpersonal skills and the ability to inspire confidence in client teams and provide an efficient and client centred service. Good communication skills (verbal and written), and be able to communicate effectively with managers and employees across the business, and with professional ICT practitioners and external agencies and suppliers. To apply please contact: Nicole Chapman (see below)
Project Manager: Finance Services, Remote, Republic of Ireland Our Leading Global Enterprise client is hiring Project Manager with good solid 6+ years' of experience to join their team. Start Date: 1st May 2024 Duration: 110 Days Rate: £263/day (Please Note, Employer NI is paid for by the client) IR35 Status: Inside Location: Remote (should be based in Republic of Ireland) Job Details: Drives the development and execution of project plan by working with project team to define, sequence, and estimate duration of activities and determine schedules to meet project objectives Ensures consistency and adherence to Company standards, processes, and policies for all projects Manages all aspects of the project execution including: chartering, scope definition, requirements gathering, project planning, change control, risk management and reporting Facilitates and manages resource planning, cost estimation, budget development, and cost control Manages the identification, resolution and escalation of project risks and issues Tracks project budget and resource utilization against plan Plans and executes project communications ensuring timely and accurate distribution of information, documentation, and issue resolution to all appropriate team members Occasionally responsible for multiple Project Managers dedicated to a common project or fewer large/highly complex customer Projects/Deliverables Responsible for tasks and activities related to a project eg, communication, documentation, reporting, maintaining schedules etc. Communicates with Senior Management team regarding status of specific projects Works under specific guidance of Senior Program Managers/Delivery Management, Interactions primarily with internal IT project team members Skills and Knowledge: Strong project management experience Strong stakeholder management Financial services industry experience is advantageous Soft Skills: Good written and spoken communicative abilities; presentation and moderation skills; professional and convincing manner of appearance and expression; clear, targeted communication (verbal and written) Good decision-making skills. Influence and persuasion skills High degree of independence, organisational skills and time management Ability to perform very well even under high pressure in a structured manner and to strict deadline; ability to address multiple activities at any time Solution-oriented thinking and acting Ability to influence with integrity & negotiate sympathetically To apply for this Project Manager contract job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
26/04/2024
Project-based
Project Manager: Finance Services, Remote, Republic of Ireland Our Leading Global Enterprise client is hiring Project Manager with good solid 6+ years' of experience to join their team. Start Date: 1st May 2024 Duration: 110 Days Rate: £263/day (Please Note, Employer NI is paid for by the client) IR35 Status: Inside Location: Remote (should be based in Republic of Ireland) Job Details: Drives the development and execution of project plan by working with project team to define, sequence, and estimate duration of activities and determine schedules to meet project objectives Ensures consistency and adherence to Company standards, processes, and policies for all projects Manages all aspects of the project execution including: chartering, scope definition, requirements gathering, project planning, change control, risk management and reporting Facilitates and manages resource planning, cost estimation, budget development, and cost control Manages the identification, resolution and escalation of project risks and issues Tracks project budget and resource utilization against plan Plans and executes project communications ensuring timely and accurate distribution of information, documentation, and issue resolution to all appropriate team members Occasionally responsible for multiple Project Managers dedicated to a common project or fewer large/highly complex customer Projects/Deliverables Responsible for tasks and activities related to a project eg, communication, documentation, reporting, maintaining schedules etc. Communicates with Senior Management team regarding status of specific projects Works under specific guidance of Senior Program Managers/Delivery Management, Interactions primarily with internal IT project team members Skills and Knowledge: Strong project management experience Strong stakeholder management Financial services industry experience is advantageous Soft Skills: Good written and spoken communicative abilities; presentation and moderation skills; professional and convincing manner of appearance and expression; clear, targeted communication (verbal and written) Good decision-making skills. Influence and persuasion skills High degree of independence, organisational skills and time management Ability to perform very well even under high pressure in a structured manner and to strict deadline; ability to address multiple activities at any time Solution-oriented thinking and acting Ability to influence with integrity & negotiate sympathetically To apply for this Project Manager contract job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Service Transition Manager - Hybrid Harvey Nash is currently recruiting for a permanent role with our client, a leading organisation in the manufacturing industry who are currently undergoing lots of change and transformation. It is a really exciting time for an enthusiastic Service Transition Manager to join the team and have instant impact by driving new capabilities and emerging technologies. The role: Design and Develop Services : Responsible for creating and evolving new services that meet business requirements and align with the overall IT strategy. Transition Management : Oversee the smooth transition of services from development to production, minimizing disruptions and ensuring optimal performance. Continuous Improvement : Regularly analyse service performance data to identify and implement enhancements throughout the service life cycle. Collaboration and Seamless Design : Work closely with IT, business units, and service providers to ensure a cohesive service design and transition process. Adherence to Standards : Maintain strict governance over the design and transition phases, following industry standards and best practices The candidate: Service Management Expertise : Possess in-depth knowledge of IT service management frameworks, particularly ITIL, with a focus on service design and transition. Project Management Skills : Demonstrate strong abilities in project management, including leading complex service transitions across both agile and waterfall methodologies. Change Management Acumen : Proven track record in effectively managing change, ensuring smooth service implementation, and minimizing disruptions. Collaboration and Influence : Exhibit the ability to collaborate with diverse stakeholders and influence decision-making processes. Analytical and Problem-Solving : Leverage strong analytical skills to identify service improvement opportunities and address challenges during service design and transition. Risk Management and Compliance : Apply experience in risk assessment to ensure adherence to industry best practices, audit requirements, and company policies throughout the service life cycle. Please apply now or contact me directly for a confidential conversation: Email - (see below) Service Transition Manager - Hybrid
25/04/2024
Full time
Service Transition Manager - Hybrid Harvey Nash is currently recruiting for a permanent role with our client, a leading organisation in the manufacturing industry who are currently undergoing lots of change and transformation. It is a really exciting time for an enthusiastic Service Transition Manager to join the team and have instant impact by driving new capabilities and emerging technologies. The role: Design and Develop Services : Responsible for creating and evolving new services that meet business requirements and align with the overall IT strategy. Transition Management : Oversee the smooth transition of services from development to production, minimizing disruptions and ensuring optimal performance. Continuous Improvement : Regularly analyse service performance data to identify and implement enhancements throughout the service life cycle. Collaboration and Seamless Design : Work closely with IT, business units, and service providers to ensure a cohesive service design and transition process. Adherence to Standards : Maintain strict governance over the design and transition phases, following industry standards and best practices The candidate: Service Management Expertise : Possess in-depth knowledge of IT service management frameworks, particularly ITIL, with a focus on service design and transition. Project Management Skills : Demonstrate strong abilities in project management, including leading complex service transitions across both agile and waterfall methodologies. Change Management Acumen : Proven track record in effectively managing change, ensuring smooth service implementation, and minimizing disruptions. Collaboration and Influence : Exhibit the ability to collaborate with diverse stakeholders and influence decision-making processes. Analytical and Problem-Solving : Leverage strong analytical skills to identify service improvement opportunities and address challenges during service design and transition. Risk Management and Compliance : Apply experience in risk assessment to ensure adherence to industry best practices, audit requirements, and company policies throughout the service life cycle. Please apply now or contact me directly for a confidential conversation: Email - (see below) Service Transition Manager - Hybrid
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Manager of Enterprise Quality Assurance. Candidate will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications: Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Good written and verbal communication skills. Attention to detail where needed. Clearly expresses verbal and written ideas. Understands, interprets and evaluates messages. Collaborates effectively. Conducts him/herself with utmost integrity at all times. Reports unethical conduct as required. Encourages fiscal responsibility and maintains confidentiality. Builds and maintains positive and supportive relationships across all departments and offices. Resolves conflict constructively. Establishes an environment of trust to promote knowledge sharing and group participation. Effectively resolves conflicts. Technologies: Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
24/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Manager of Enterprise Quality Assurance. Candidate will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications: Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Good written and verbal communication skills. Attention to detail where needed. Clearly expresses verbal and written ideas. Understands, interprets and evaluates messages. Collaborates effectively. Conducts him/herself with utmost integrity at all times. Reports unethical conduct as required. Encourages fiscal responsibility and maintains confidentiality. Builds and maintains positive and supportive relationships across all departments and offices. Resolves conflict constructively. Establishes an environment of trust to promote knowledge sharing and group participation. Effectively resolves conflicts. Technologies: Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
ICT Supplier Support Manager Birmingham (On-site) £43,458 - £46,879 Gleeson Recruitment are working on an exciting opportunity alongside a well established national business based in their Birmingham offices. The purpose of the role is to assist a small internal ICT team with the delivery and management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA's) to enable good services to be provided to ICT users. The post holder will take a lead role in managing ICT supplier performance and to continually improve the support that is available to business ICT stakeholders. Experience/Knowledge: Experience working with ICT suppliers in an outsourced environment. Ability to prioritise, deliver to agreed deadlines and manage expectations. Conversant with ICT Service Desk ticketing software. Appreciation of project management methodologies. Working knowledge of service delivery frameworks, with reference to supplier management and change control. Ability to triage and monitor issues through to completion. Understanding of ICT related data legislation. Knowledge of quality management and improvement approaches. Evidence of successful improvement of complex processes. If interested, click the apply button now! At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
24/04/2024
Full time
ICT Supplier Support Manager Birmingham (On-site) £43,458 - £46,879 Gleeson Recruitment are working on an exciting opportunity alongside a well established national business based in their Birmingham offices. The purpose of the role is to assist a small internal ICT team with the delivery and management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA's) to enable good services to be provided to ICT users. The post holder will take a lead role in managing ICT supplier performance and to continually improve the support that is available to business ICT stakeholders. Experience/Knowledge: Experience working with ICT suppliers in an outsourced environment. Ability to prioritise, deliver to agreed deadlines and manage expectations. Conversant with ICT Service Desk ticketing software. Appreciation of project management methodologies. Working knowledge of service delivery frameworks, with reference to supplier management and change control. Ability to triage and monitor issues through to completion. Understanding of ICT related data legislation. Knowledge of quality management and improvement approaches. Evidence of successful improvement of complex processes. If interested, click the apply button now! At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
We are looking for one IT-SEC-ADMINISTRATOR for Firewalls, IPS, Switches, cryptographic devices for STRASBOURG (100% on-site) with EU-passport to start a 3x 1-year contract (extensions possible) for an EU-agency-client. Start date: in 2-3 months, or earlier when you have an existing EU-Security-clearance. BACKGROUND Our client is an international organisation and a great reference in any CV! English speaking environment. This role will be 100% onsite in Strasbourg as long the restrictions are lifted. This is a real long-term contract with possibility of extension based on performance and budget availability (initial 220 day contract, where 2x 220 day extensions are foreseen). EU nationals ONLY (due to the "EU" security certifications required). We can't accept any longer UK-consultants, as long they don't have EU-security-clearance or another EU-citizenship (Please note, after Brexit the UK-consultants can't get any longer "EU" security clearances, which is mandatory for this position). Start date in 2-3 months. Earlier when you have an existing EU-security-clearance . We will support your request to get a SC clearance but this application might delay start by some weeks. This position requires "security clearance level: EU SECRET". If the candidate doesn't have a Security Clearance (SC) yet, then he/she can start working, when presenting: - A fresh criminal record (from his/her home country), plus ID-card copy. Our company is holding "FSC - Facility Security Clearance", so we are able to guide/sponsor you through the "PSC - Personal Security Clearance" procedure. The applicants attention is drawn to the important role that the curriculum vitae plays in the evaluation. Curriculum vitae shall illustrate the specific skills relevant to this request. We would like to receive CVs of suitable candidates together with pricing quotations, based on a daily net rate including travel costs for the services described. Europass-CV-format (DOC) will be required at a later stage, it's mandatory, we can provide template (please don't use the online forms). JOB DESCRIPTION The Job Description is "general", as usual in these EU-agencies, where we will learn about the specific focus of the role in the VC interview. We are looking for one IT-SEC-ADMINISTRATOR for Firewalls, IPS, Switches, cryptographic devices etc. for STRASBOURG (100% on-site) with EU-passport to start a 3x 1-year contract (extensions possible) for an EU-agency-client. Start date: in 2-3 months or earlier when you have an existing EU-Security-clearance. TASKS Administration of the network and security devices (Firewalls, IPS, Switches, etc.) Administration of the cryptographic devices Monitoring and troubleshooting IP communications services Drafting and updating technical network documentation and operational procedures Providing 2nd line support in the area of IP communication services SKILLS Minimum 3 years of experience in a similar role/security role (security certifications are required) Minimum a B2 level in English, French is a plus Certification in IT-SEC are required, like CEH: Certified Ethical Hacker. CISM: Certified Information Security Manager. CompTIA Security+ Computing Technology Industry Association CISSP: Certified Information Systems Security Professional. GSEC: GIAC Security Essentials. Global Information Assurance Certification (GIAC) ECSA: EC-Council Certified Security Analyst. GPEN: GIAC Penetration Tester. ISO 27001 Lead Auditor (ISMS) ISO 22301 Lead Auditor (BC/DR) Information Security frameworks, practices and principles (eg ISO 27001/22301, COBIT, CSC, NIST, OWASP TOP 10, GAPP, Open Group's TOGAF v9.1 etc.) PROVIDER infom consulting is an owner-managed business and consulting firm in Germany. The company supports large corporations and larger SMEs across Europe. Our IT experts are realising projects for the European Institutions, United Nations agencies, International Organisations and multinational companies across the EU. If this sounds of interest, then please get in touch ASAP so we can talk about the role and your experience.
24/04/2024
Project-based
We are looking for one IT-SEC-ADMINISTRATOR for Firewalls, IPS, Switches, cryptographic devices for STRASBOURG (100% on-site) with EU-passport to start a 3x 1-year contract (extensions possible) for an EU-agency-client. Start date: in 2-3 months, or earlier when you have an existing EU-Security-clearance. BACKGROUND Our client is an international organisation and a great reference in any CV! English speaking environment. This role will be 100% onsite in Strasbourg as long the restrictions are lifted. This is a real long-term contract with possibility of extension based on performance and budget availability (initial 220 day contract, where 2x 220 day extensions are foreseen). EU nationals ONLY (due to the "EU" security certifications required). We can't accept any longer UK-consultants, as long they don't have EU-security-clearance or another EU-citizenship (Please note, after Brexit the UK-consultants can't get any longer "EU" security clearances, which is mandatory for this position). Start date in 2-3 months. Earlier when you have an existing EU-security-clearance . We will support your request to get a SC clearance but this application might delay start by some weeks. This position requires "security clearance level: EU SECRET". If the candidate doesn't have a Security Clearance (SC) yet, then he/she can start working, when presenting: - A fresh criminal record (from his/her home country), plus ID-card copy. Our company is holding "FSC - Facility Security Clearance", so we are able to guide/sponsor you through the "PSC - Personal Security Clearance" procedure. The applicants attention is drawn to the important role that the curriculum vitae plays in the evaluation. Curriculum vitae shall illustrate the specific skills relevant to this request. We would like to receive CVs of suitable candidates together with pricing quotations, based on a daily net rate including travel costs for the services described. Europass-CV-format (DOC) will be required at a later stage, it's mandatory, we can provide template (please don't use the online forms). JOB DESCRIPTION The Job Description is "general", as usual in these EU-agencies, where we will learn about the specific focus of the role in the VC interview. We are looking for one IT-SEC-ADMINISTRATOR for Firewalls, IPS, Switches, cryptographic devices etc. for STRASBOURG (100% on-site) with EU-passport to start a 3x 1-year contract (extensions possible) for an EU-agency-client. Start date: in 2-3 months or earlier when you have an existing EU-Security-clearance. TASKS Administration of the network and security devices (Firewalls, IPS, Switches, etc.) Administration of the cryptographic devices Monitoring and troubleshooting IP communications services Drafting and updating technical network documentation and operational procedures Providing 2nd line support in the area of IP communication services SKILLS Minimum 3 years of experience in a similar role/security role (security certifications are required) Minimum a B2 level in English, French is a plus Certification in IT-SEC are required, like CEH: Certified Ethical Hacker. CISM: Certified Information Security Manager. CompTIA Security+ Computing Technology Industry Association CISSP: Certified Information Systems Security Professional. GSEC: GIAC Security Essentials. Global Information Assurance Certification (GIAC) ECSA: EC-Council Certified Security Analyst. GPEN: GIAC Penetration Tester. ISO 27001 Lead Auditor (ISMS) ISO 22301 Lead Auditor (BC/DR) Information Security frameworks, practices and principles (eg ISO 27001/22301, COBIT, CSC, NIST, OWASP TOP 10, GAPP, Open Group's TOGAF v9.1 etc.) PROVIDER infom consulting is an owner-managed business and consulting firm in Germany. The company supports large corporations and larger SMEs across Europe. Our IT experts are realising projects for the European Institutions, United Nations agencies, International Organisations and multinational companies across the EU. If this sounds of interest, then please get in touch ASAP so we can talk about the role and your experience.
Lead AV Engineer We're seeking a proactive AV Engineer to join a engaging team and ensure seamless on-site installations and client satisfaction. If you're passionate about delivering top-quality service and have a knack for technical intricacies, this role is for you. Key Responsibilities: Execute on-site installations, ensuring impeccable integration of Company-deployed equipment and other manufacturer products when necessary. Perform comprehensive commissioning of all equipment at client sites. Conduct client training sessions to ensure smooth operation and understanding of installed systems. Duties: Oversee on-site installations to ensure they meet the highest quality standards and exceed client expectations. Manage tasks on-site, coordinating with the Project Manager to ensure timely completion of projects. Adhere to quality control procedures during equipment testing, delivery, installation, and commissioning. Develop a deep understanding of deployed systems and client environments to facilitate efficient site visits. Verify equipment against delivery notes and conduct commissioning tests to ensure proper functionality. Provide user training sessions as needed. Offer technical support services, including helpdesk assistance and on-site troubleshooting. Maintain strict adherence to safety protocols and best practices. Stay updated on the Company's solutions and services portfolio. Obtain relevant qualifications and certifications required by the Company, including health and safety certifications, AVIXA CTS, and manufacturer product certifications. Assist the sales team with technical advice and activities. Perform additional duties as directed by management. This is an excellent opportunity for a positive engaging Audio Visual Engineer who is seeking skill and role development. If you're ready to contribute to a dynamic team and play a crucial role in ensuring client satisfaction, apply now to join our team as an Installation and Commissioning Technician
23/04/2024
Full time
Lead AV Engineer We're seeking a proactive AV Engineer to join a engaging team and ensure seamless on-site installations and client satisfaction. If you're passionate about delivering top-quality service and have a knack for technical intricacies, this role is for you. Key Responsibilities: Execute on-site installations, ensuring impeccable integration of Company-deployed equipment and other manufacturer products when necessary. Perform comprehensive commissioning of all equipment at client sites. Conduct client training sessions to ensure smooth operation and understanding of installed systems. Duties: Oversee on-site installations to ensure they meet the highest quality standards and exceed client expectations. Manage tasks on-site, coordinating with the Project Manager to ensure timely completion of projects. Adhere to quality control procedures during equipment testing, delivery, installation, and commissioning. Develop a deep understanding of deployed systems and client environments to facilitate efficient site visits. Verify equipment against delivery notes and conduct commissioning tests to ensure proper functionality. Provide user training sessions as needed. Offer technical support services, including helpdesk assistance and on-site troubleshooting. Maintain strict adherence to safety protocols and best practices. Stay updated on the Company's solutions and services portfolio. Obtain relevant qualifications and certifications required by the Company, including health and safety certifications, AVIXA CTS, and manufacturer product certifications. Assist the sales team with technical advice and activities. Perform additional duties as directed by management. This is an excellent opportunity for a positive engaging Audio Visual Engineer who is seeking skill and role development. If you're ready to contribute to a dynamic team and play a crucial role in ensuring client satisfaction, apply now to join our team as an Installation and Commissioning Technician
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
23/04/2024
Full time
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. A very exciting opportunity for a Data Privacy Assistant based in Castle Donnington for a talented individual to assist the Data Privacy Manager with the day-to-day operation of our Utility services client. Role: Data Privacy Assistant Location: Castle Donnington ( 2 days week onsite ) Duration: Temp - Perm Hourly Rate: Circa £20.00 - £23.00 Status: Inside IR35 This is an excellent opportunity for the right candidate to take responsibility for maintaining our clients on-going data privacy compliance programme by engaging with business stakeholders to complete Privacy Impact Assessments (PIAs), analysing stakeholder responses, ensuring an up-to-date personal data inventory and records of personal data processing activities, collaborating with Records Management and Legal Teams to determine appropriate personal data retention periods, and reviewing the privacy posture of proposed third party vendors, among other responsibilities. Experience and Skills required : Extensive knowledge of UK Data Privacy Laws, obtained through experience and training. CIPP/E preferred. Excellent communication and organisational skills. Comfortable presenting to business stakeholders on legal, policy, and process changes. Industry experience preferred. Able to learn the clients operational and subsidiary businesses. Able to meet strict deadlines and operate under minimal supervision. A strong background within Data Privacy and Regulations. Candidates will ideally show evidence of the above in their CV to be considered. lease click the " apply " button or alternatively email me at Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
19/04/2024
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. A very exciting opportunity for a Data Privacy Assistant based in Castle Donnington for a talented individual to assist the Data Privacy Manager with the day-to-day operation of our Utility services client. Role: Data Privacy Assistant Location: Castle Donnington ( 2 days week onsite ) Duration: Temp - Perm Hourly Rate: Circa £20.00 - £23.00 Status: Inside IR35 This is an excellent opportunity for the right candidate to take responsibility for maintaining our clients on-going data privacy compliance programme by engaging with business stakeholders to complete Privacy Impact Assessments (PIAs), analysing stakeholder responses, ensuring an up-to-date personal data inventory and records of personal data processing activities, collaborating with Records Management and Legal Teams to determine appropriate personal data retention periods, and reviewing the privacy posture of proposed third party vendors, among other responsibilities. Experience and Skills required : Extensive knowledge of UK Data Privacy Laws, obtained through experience and training. CIPP/E preferred. Excellent communication and organisational skills. Comfortable presenting to business stakeholders on legal, policy, and process changes. Industry experience preferred. Able to learn the clients operational and subsidiary businesses. Able to meet strict deadlines and operate under minimal supervision. A strong background within Data Privacy and Regulations. Candidates will ideally show evidence of the above in their CV to be considered. lease click the " apply " button or alternatively email me at Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
LA International Computer Consultants Ltd
Stoke-on-trent, Staffordshire
Potential Earnings + Commission * Starting Salary: £21,500 * 1st Year Earnings: £21,500k - £24k * 2nd Year Earnings: £22k - £32k * 3rd Year Earnings: £26k - £48k * 4th Year Earnings and beyond: £50k - £140k Potential Company Cars * 1st Company Car: 1 Series BMW * 2nd Company Car: Hybrid 3 Series BMW * 3rd Company Car: Hybrid 5 Series BMW/Hybrid E-Class * 4th Company Car: Various Cars Available (Porsche, Audi etc.) Working initially within our trainee role towards becoming a professional recruiter, you will be trained and develop in to the intermediary between organisations wishing to recruit (the client) and people seeking a career move or temporary assignment (the candidate) in your first 12 months. Successful completion of the Trainee Graduate Scheme opens two principle streams of career development, that of Account Management or New Business Recruitment. Both streams, given the appropriate level of hard work and commitment, provide the lucrative rewards listed above. The people who have succeeded in this programme are now part of our Senior Management Team and helping to shape the future of the organisation. We need committed individuals to become a part of our future success. Who are LA International? We are a multi-award winning Contract and Permanent Recruitment Consultancy specialising in the supply of ICT, Business and Project/Programme personnel to clients in the UK and mainland Europe. We've been awarded: * UK's best IT Recruitment Consultancy in three of the last ten years (Recruiter Awards for Excellence) * UK's Best Public Sector Agency * The Queens Award for International Trade * Hot 100 - No1 in the UK IT Industry for Employee Profitability We have been in business for over 35 years and with a turnover of £250million and growing every year, we are Europe's largest single-site Recruitment Consultancy (source - Recruitment International). We operate in a fast paced, highly motivating environment, and with some of the most diverse and interesting clients across multiple market sectors. We offer opportunities to travel in the UK and overseas and a vibrant, inclusive environment where hard work and success are encouraged and rewarded. The Position: Working with an Account Manager, the Trainee is responsible to support the growth of specifically designated accounts, ensuring adherence to customer service levels. This will include, but not be limited to: Fulfilment of Client Vacancies Candidate selection Interview arrangements Managing rate negotiations and offers Management of Contractors in post Personal Training Attributes: * Drive to succeed in a competitive marketplace * Passion for achieving and surpassing targets * Capability to work professionally as part of a vibrant, energetic recruitment team * Have good communication skills * Be able to gain people's confidence and put them at ease * Be persuasive, persistent and patient * Be able to cope with pressure * Be flexible and adaptable * Have a mature personality * Have good organisational and administrative skills * Have the ability to prioritise * Be able to work to deadlines * Strong work ethic Benefits of Working for us: The benefits of working for us include: * Excellent salary and attractive, uncapped commission structure * Industry Leading Professional Development and Training Programmes * Excellent career progression opportunities - 82% of our Senior Management team are recruited internally * Industry-leading company car scheme (BMW, Mercedes, Audi and Jaguar) * Generous Holiday allowance that increases with tenure * Private Healthcare Scheme * Pension Scheme with contributions * Sales based incentives awards (European Trips, Sports Car Weekends, Luxury Hampers, etc.) * Quarterly Corporate Social Events We would love to hear from you and tell you more about LA International. We are a recognised Disability Confident Employer under the UK Government Disability Confident employer scheme. We are inclusive and welcome everyone - we accept applications from people with diverse backgrounds and experiences. To apply for the role, please send your CV to (see below) LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
19/04/2024
Full time
Potential Earnings + Commission * Starting Salary: £21,500 * 1st Year Earnings: £21,500k - £24k * 2nd Year Earnings: £22k - £32k * 3rd Year Earnings: £26k - £48k * 4th Year Earnings and beyond: £50k - £140k Potential Company Cars * 1st Company Car: 1 Series BMW * 2nd Company Car: Hybrid 3 Series BMW * 3rd Company Car: Hybrid 5 Series BMW/Hybrid E-Class * 4th Company Car: Various Cars Available (Porsche, Audi etc.) Working initially within our trainee role towards becoming a professional recruiter, you will be trained and develop in to the intermediary between organisations wishing to recruit (the client) and people seeking a career move or temporary assignment (the candidate) in your first 12 months. Successful completion of the Trainee Graduate Scheme opens two principle streams of career development, that of Account Management or New Business Recruitment. Both streams, given the appropriate level of hard work and commitment, provide the lucrative rewards listed above. The people who have succeeded in this programme are now part of our Senior Management Team and helping to shape the future of the organisation. We need committed individuals to become a part of our future success. Who are LA International? We are a multi-award winning Contract and Permanent Recruitment Consultancy specialising in the supply of ICT, Business and Project/Programme personnel to clients in the UK and mainland Europe. We've been awarded: * UK's best IT Recruitment Consultancy in three of the last ten years (Recruiter Awards for Excellence) * UK's Best Public Sector Agency * The Queens Award for International Trade * Hot 100 - No1 in the UK IT Industry for Employee Profitability We have been in business for over 35 years and with a turnover of £250million and growing every year, we are Europe's largest single-site Recruitment Consultancy (source - Recruitment International). We operate in a fast paced, highly motivating environment, and with some of the most diverse and interesting clients across multiple market sectors. We offer opportunities to travel in the UK and overseas and a vibrant, inclusive environment where hard work and success are encouraged and rewarded. The Position: Working with an Account Manager, the Trainee is responsible to support the growth of specifically designated accounts, ensuring adherence to customer service levels. This will include, but not be limited to: Fulfilment of Client Vacancies Candidate selection Interview arrangements Managing rate negotiations and offers Management of Contractors in post Personal Training Attributes: * Drive to succeed in a competitive marketplace * Passion for achieving and surpassing targets * Capability to work professionally as part of a vibrant, energetic recruitment team * Have good communication skills * Be able to gain people's confidence and put them at ease * Be persuasive, persistent and patient * Be able to cope with pressure * Be flexible and adaptable * Have a mature personality * Have good organisational and administrative skills * Have the ability to prioritise * Be able to work to deadlines * Strong work ethic Benefits of Working for us: The benefits of working for us include: * Excellent salary and attractive, uncapped commission structure * Industry Leading Professional Development and Training Programmes * Excellent career progression opportunities - 82% of our Senior Management team are recruited internally * Industry-leading company car scheme (BMW, Mercedes, Audi and Jaguar) * Generous Holiday allowance that increases with tenure * Private Healthcare Scheme * Pension Scheme with contributions * Sales based incentives awards (European Trips, Sports Car Weekends, Luxury Hampers, etc.) * Quarterly Corporate Social Events We would love to hear from you and tell you more about LA International. We are a recognised Disability Confident Employer under the UK Government Disability Confident employer scheme. We are inclusive and welcome everyone - we accept applications from people with diverse backgrounds and experiences. To apply for the role, please send your CV to (see below) LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
They Bay Area Alliance for Youth and Family Services
Pittsburg, California
JOB DESCRIPTION POSITION TITLE: STRTP Mental Health Specialist POSITION CLASSIFICATION : Exempt _x_ Non-Exempt PROGRAM: Short-Term Residential Treatment Program (STRTP) REPORTING RELATIONSHIP: Clinical Program Manager, Program Supervisor, or Clinical Program Supervisor. SUPERVISORY RELATIONSHIP: None POSITION SUMMARY Under the direction of the Clinical Program Manager or Clinical Program Supervisor, and following established procedures, provides campus based services, community based services, and in-home services to children and families who are active in the short term therapeutic treatment program (STRTP). As part of the treatment team, job performance contributes to the achievement of the goals for the team. Performance of the typical responsibilities and duties requires the ability to perform the job duties, explain to/instruct others, involving job-related matters generally of limited to moderate complexity. TYPICAL RESPONSIBILITIES AND DUTIES: Demonstrates leadership and advocacy in empowering family and support people with tools to assist them in attaining permanency, safety, well-being and their self-determined quality of life. Supports the ongoing development and implementation of a strength-based systems and permanency principles within the direct service components of the STRTP. As a member of the Child and Family Team (CFT), assists in the development of the Treatment Plan. Supports youth to participate in the Child and Family teaming process, and ensures that the youth's voice is heard at CFT meetings and represented in the Treatment Plan, Safety Plan, and De-Escalation Plan. Demonstrates a high level of competence working with children and families to assist them in attaining permanency, safety, well-being and their self-determined quality of life. Provides quality, culturally proficient, inclusive, trauma informed and relevant ancillary services as part of a Child and Family Team that meets the youth's needs in all environments necessary including: program based, school, and community. Documents necessary information as required within the STRTP policy in a timely manner and consistently meets or exceeds productivity standards. Demonstrates the ability to facilitate and lead a variety of youth support activities, including but not limited to: youth trainings; youth committee; youth rehabilitation groups and workshops, participates in and supports off campus events. Support the Child and Family Team towards developing permanent and lasting connections for the youth by engaging in family and natural support (non relative extended family members (NREFMs). Supports in the collection of information and data required for treatment and outcomes, including CANS, PEARLs and others. Maintains professional standards regarding client rights. Demonstrates an understanding of confidentiality policies, mandated child abuse reporting and duty to warn procedures. Utilizes clinical supervision in any case where these issues are in question. Demonstrates the ability to think creatively and intervenes/responds in crisis situations. Utilizes supervision, consultation and training in providing on-going high-quality trauma informed services to children and their families effectively and efficiently. Demonstrates the ability to work independently. Actively uses supervision and consultation from the Clinical Program Manager and other team members. Promotes positive, effective relationships between all service programs within the agency and community. MINIMUM QUALIFICATIONS: EDUCATION, TRAINING AND EXPERIENCE: (use CCC scope of practice) Related BA, or AA & 2 years of related experience, or 3 years of direct service with children and families. One-year experience in providing mental health/social work services as a Mental Health Worker, Family Specialist, or IHBS Worker at RCS. Experience working in children's mental health setting emphasizing a family systems perspective desirable. Basic skills in crisis intervention, suicide assessment, conflict resolution, and interpersonal communication. LICENSE(S): California driver's license and ability to be insured by BAAYFS insurance provider. KNOWLEDGE AND SKILLS: Ability to maintain a positive perspective in the treatment and care of youth who have experienced complex trauma. Ability to follow directions and to work as part of a team. Ability to develop and maintain a creative and optimistic spirit. SPECIAL REQUIREMENTS: Must be able to meet and receive a criminal records clearance as required by Title XXII licensing regulations. PHYSICAL AND MENTAL REQUIREMENTS: The following are required in day-to-day performance of the duties of this position: Sitting, walking, standing, grasping (simple), and visual/auditory acuity are constantly required (over 2/3 of the workday). Bending, squatting, kneeling, twisting, lifting, reaching and pushing/pulling are required occasionally (under 1/3 of the workday). Climbing and crawling are generally not required. Must successfully pass TCI Training.
09/04/2024
Full time
JOB DESCRIPTION POSITION TITLE: STRTP Mental Health Specialist POSITION CLASSIFICATION : Exempt _x_ Non-Exempt PROGRAM: Short-Term Residential Treatment Program (STRTP) REPORTING RELATIONSHIP: Clinical Program Manager, Program Supervisor, or Clinical Program Supervisor. SUPERVISORY RELATIONSHIP: None POSITION SUMMARY Under the direction of the Clinical Program Manager or Clinical Program Supervisor, and following established procedures, provides campus based services, community based services, and in-home services to children and families who are active in the short term therapeutic treatment program (STRTP). As part of the treatment team, job performance contributes to the achievement of the goals for the team. Performance of the typical responsibilities and duties requires the ability to perform the job duties, explain to/instruct others, involving job-related matters generally of limited to moderate complexity. TYPICAL RESPONSIBILITIES AND DUTIES: Demonstrates leadership and advocacy in empowering family and support people with tools to assist them in attaining permanency, safety, well-being and their self-determined quality of life. Supports the ongoing development and implementation of a strength-based systems and permanency principles within the direct service components of the STRTP. As a member of the Child and Family Team (CFT), assists in the development of the Treatment Plan. Supports youth to participate in the Child and Family teaming process, and ensures that the youth's voice is heard at CFT meetings and represented in the Treatment Plan, Safety Plan, and De-Escalation Plan. Demonstrates a high level of competence working with children and families to assist them in attaining permanency, safety, well-being and their self-determined quality of life. Provides quality, culturally proficient, inclusive, trauma informed and relevant ancillary services as part of a Child and Family Team that meets the youth's needs in all environments necessary including: program based, school, and community. Documents necessary information as required within the STRTP policy in a timely manner and consistently meets or exceeds productivity standards. Demonstrates the ability to facilitate and lead a variety of youth support activities, including but not limited to: youth trainings; youth committee; youth rehabilitation groups and workshops, participates in and supports off campus events. Support the Child and Family Team towards developing permanent and lasting connections for the youth by engaging in family and natural support (non relative extended family members (NREFMs). Supports in the collection of information and data required for treatment and outcomes, including CANS, PEARLs and others. Maintains professional standards regarding client rights. Demonstrates an understanding of confidentiality policies, mandated child abuse reporting and duty to warn procedures. Utilizes clinical supervision in any case where these issues are in question. Demonstrates the ability to think creatively and intervenes/responds in crisis situations. Utilizes supervision, consultation and training in providing on-going high-quality trauma informed services to children and their families effectively and efficiently. Demonstrates the ability to work independently. Actively uses supervision and consultation from the Clinical Program Manager and other team members. Promotes positive, effective relationships between all service programs within the agency and community. MINIMUM QUALIFICATIONS: EDUCATION, TRAINING AND EXPERIENCE: (use CCC scope of practice) Related BA, or AA & 2 years of related experience, or 3 years of direct service with children and families. One-year experience in providing mental health/social work services as a Mental Health Worker, Family Specialist, or IHBS Worker at RCS. Experience working in children's mental health setting emphasizing a family systems perspective desirable. Basic skills in crisis intervention, suicide assessment, conflict resolution, and interpersonal communication. LICENSE(S): California driver's license and ability to be insured by BAAYFS insurance provider. KNOWLEDGE AND SKILLS: Ability to maintain a positive perspective in the treatment and care of youth who have experienced complex trauma. Ability to follow directions and to work as part of a team. Ability to develop and maintain a creative and optimistic spirit. SPECIAL REQUIREMENTS: Must be able to meet and receive a criminal records clearance as required by Title XXII licensing regulations. PHYSICAL AND MENTAL REQUIREMENTS: The following are required in day-to-day performance of the duties of this position: Sitting, walking, standing, grasping (simple), and visual/auditory acuity are constantly required (over 2/3 of the workday). Bending, squatting, kneeling, twisting, lifting, reaching and pushing/pulling are required occasionally (under 1/3 of the workday). Climbing and crawling are generally not required. Must successfully pass TCI Training.