HM Land Registry ("HMLR") and Inspire People are partnering together to bring you an exciting opportunity for a Lead Network Engineer to shape the technical direction of HM Land Registry's established network function and infrastructure across all UK offices by actively engaging in series of network re-designs and upgrades including new office topology, Firewalls and routing designs. Starting salary of £54,388 to £61,850 dependent upon interview assessment plus excellent Civil Service benefits and 28% pension contribution. Flexible, hybrid working from Plymouth. The IT Operations Practice contains an established network function who are responsible for the design, delivery, and maintenance of HM Land Registry network infrastructure. This encompasses data centres, local offices across England and Wales in addition to cloud infrastructure hosted on AWS and Azure. These services underpin all of HMLRs IT services. The team are actively engaged in a series of exciting network re-designs and upgrades including new local office topology and design, new switching, Firewalls and routing designs. This role is to provide technical leadership for the Networks team, take forward technical consolidation/improvement activities and engage with other Lead Infrastructure Engineers, Technical Leads, Delivery Leads, New Service Managers and Architects to deliver solutions to agreed designs plus contributing to strategic planning. Responsibilities include: Be the subject matter expert on networks within HM Land Registry, taking accountability for design and management of network infrastructure. Provide technical leadership to the practice, working as a Lead Infrastructure Engineering team to provide guidance and technical decision making within BAU and change portfolio deliverables Support HM Land registry Network Infrastructure, encompassing data centres, local offices across England and Wales in addition to cloud infrastructure hosted on AWS and Azure. Use networking skills to continually design and develop the network topology to meet business needs Maintain effective relationships with other practices in order to meet operational requirements and service levels agreements. Contribute to the continual improvement of the practise and the IT Operations community, supporting community members to build and maintain cohesion Occasional hands-on with reconfiguration, troubleshooting, rolling out new equipment and quality assurance. Essential skills: CCNP qualification or equivalent experience Routing configurations using standard enterprise routing protocols including OSP and BGP. Firewall configuration including policy, routing and design. Switching protocols (HSRP/VLAN/port-channels) Physical network design. Design and operation of cloud network solutions (Any cloud) Experience of planning and leading on the delivery of large-scale network infrastructure change. Effective communication skills, including the ability to interact and build working relationships with stakeholders. Location Expectation is to be working from the Plymouth office 60% of your time across the month (typically 3 days/week). Benefits Alongside your salary of circa £62,000 HM Land Registry contributes £9,881 towards you being a member of the Civil Service Defined Benefit Pension scheme and the following benefits: Annual leave of 28.5 days' paid holiday during each holiday year plus 8 days public holidays Personalised training and development plans including expensed accreditations with training days set aside Flexi-time scheme (You decide what working hours work best for you) Attractive pension options inc. 28% Civil Service Pension Social and sports club Access to our employee assistance programme for counselling and support on a wide range of issues Interest-free loan for season tickets Cycle to work scheme (salary sacrifice). HMLR have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development and flexible ways of working. Further information This role requires SC clearance, a condition of which is to have been present in the UK for 5 out of the past 5 years. This posy may include participation in an on-call rota, subject to additional pay. Apply now or contact Steve Wall for more information - (see below)
26/04/2024
Full time
HM Land Registry ("HMLR") and Inspire People are partnering together to bring you an exciting opportunity for a Lead Network Engineer to shape the technical direction of HM Land Registry's established network function and infrastructure across all UK offices by actively engaging in series of network re-designs and upgrades including new office topology, Firewalls and routing designs. Starting salary of £54,388 to £61,850 dependent upon interview assessment plus excellent Civil Service benefits and 28% pension contribution. Flexible, hybrid working from Plymouth. The IT Operations Practice contains an established network function who are responsible for the design, delivery, and maintenance of HM Land Registry network infrastructure. This encompasses data centres, local offices across England and Wales in addition to cloud infrastructure hosted on AWS and Azure. These services underpin all of HMLRs IT services. The team are actively engaged in a series of exciting network re-designs and upgrades including new local office topology and design, new switching, Firewalls and routing designs. This role is to provide technical leadership for the Networks team, take forward technical consolidation/improvement activities and engage with other Lead Infrastructure Engineers, Technical Leads, Delivery Leads, New Service Managers and Architects to deliver solutions to agreed designs plus contributing to strategic planning. Responsibilities include: Be the subject matter expert on networks within HM Land Registry, taking accountability for design and management of network infrastructure. Provide technical leadership to the practice, working as a Lead Infrastructure Engineering team to provide guidance and technical decision making within BAU and change portfolio deliverables Support HM Land registry Network Infrastructure, encompassing data centres, local offices across England and Wales in addition to cloud infrastructure hosted on AWS and Azure. Use networking skills to continually design and develop the network topology to meet business needs Maintain effective relationships with other practices in order to meet operational requirements and service levels agreements. Contribute to the continual improvement of the practise and the IT Operations community, supporting community members to build and maintain cohesion Occasional hands-on with reconfiguration, troubleshooting, rolling out new equipment and quality assurance. Essential skills: CCNP qualification or equivalent experience Routing configurations using standard enterprise routing protocols including OSP and BGP. Firewall configuration including policy, routing and design. Switching protocols (HSRP/VLAN/port-channels) Physical network design. Design and operation of cloud network solutions (Any cloud) Experience of planning and leading on the delivery of large-scale network infrastructure change. Effective communication skills, including the ability to interact and build working relationships with stakeholders. Location Expectation is to be working from the Plymouth office 60% of your time across the month (typically 3 days/week). Benefits Alongside your salary of circa £62,000 HM Land Registry contributes £9,881 towards you being a member of the Civil Service Defined Benefit Pension scheme and the following benefits: Annual leave of 28.5 days' paid holiday during each holiday year plus 8 days public holidays Personalised training and development plans including expensed accreditations with training days set aside Flexi-time scheme (You decide what working hours work best for you) Attractive pension options inc. 28% Civil Service Pension Social and sports club Access to our employee assistance programme for counselling and support on a wide range of issues Interest-free loan for season tickets Cycle to work scheme (salary sacrifice). HMLR have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development and flexible ways of working. Further information This role requires SC clearance, a condition of which is to have been present in the UK for 5 out of the past 5 years. This posy may include participation in an on-call rota, subject to additional pay. Apply now or contact Steve Wall for more information - (see below)
We are currently looking on behalf of one of our important clients for an IT Quality Assurance & CSV Manager (German Speaking). The role is a permanent position based in Solothurn Canton & comes with some home office allowance. Your Role: Carry out personnel, technical & people life cycle management of a IT QA & CSV team. Act as a key contact person & all-rounder in the field of IT Quality Assurance & Computer Systems Validation. Advise & support system owners, project managers or suppliers in the validation of computer systems according to internal & external GxP/GAMP specifications (eg in the field of production systems SW, SW development, MES or database systems). Independently prepare the necessary documentation & execution of tests. Support the continuous development of IT processes (eg further development of internal CSV processes or certification of IT service areas according to ISO 27001: Information Security). Act as a key contact person as a CSV expert for customers & audits. Review & approval CSV & system documentation. Your Skills: At least 5 years of relevant professional experience including experience in IT Quality Assurance, Computer Systems Validation & Computer Software Assurance. A sound knowledge of IT Security, GDPR & IT Systems & Infrastructure. Experienced with Q-Systems (eg EU: Annex 11/FDA: 21CFR Part 11). Ideally experienced in the Medical Technology Sector. A knowledge of important IT Standards & Methods (eg ISO27001, ISO 80002-2, ITIL) or ISO 13485:2016 QMS for Medical Devices. Your Profile: Completed relevant Scientific or Technical University Degree. Strong communication skills, assertive & highly quality-oriented. Fluent English & good German language skills (to at least B2 Level) are a mandatory requirement.
26/04/2024
Full time
We are currently looking on behalf of one of our important clients for an IT Quality Assurance & CSV Manager (German Speaking). The role is a permanent position based in Solothurn Canton & comes with some home office allowance. Your Role: Carry out personnel, technical & people life cycle management of a IT QA & CSV team. Act as a key contact person & all-rounder in the field of IT Quality Assurance & Computer Systems Validation. Advise & support system owners, project managers or suppliers in the validation of computer systems according to internal & external GxP/GAMP specifications (eg in the field of production systems SW, SW development, MES or database systems). Independently prepare the necessary documentation & execution of tests. Support the continuous development of IT processes (eg further development of internal CSV processes or certification of IT service areas according to ISO 27001: Information Security). Act as a key contact person as a CSV expert for customers & audits. Review & approval CSV & system documentation. Your Skills: At least 5 years of relevant professional experience including experience in IT Quality Assurance, Computer Systems Validation & Computer Software Assurance. A sound knowledge of IT Security, GDPR & IT Systems & Infrastructure. Experienced with Q-Systems (eg EU: Annex 11/FDA: 21CFR Part 11). Ideally experienced in the Medical Technology Sector. A knowledge of important IT Standards & Methods (eg ISO27001, ISO 80002-2, ITIL) or ISO 13485:2016 QMS for Medical Devices. Your Profile: Completed relevant Scientific or Technical University Degree. Strong communication skills, assertive & highly quality-oriented. Fluent English & good German language skills (to at least B2 Level) are a mandatory requirement.
Lead Software Engineer (Back End) Fully remote Salary up to £80,000 + Huge pension An exciting opportunity has arisen to join a well known organisation in the public sector, famed for it's culture and work/life balance.The new Lead Software Engineer will work across the whole of the Digital and Innovation portfolio, supporting activity across core IT and technology, customer and digital. Key responsibilities will include: Implement software development standards and practice for the organisation Build and maintain CI/CD processes using GitHub Actions Ensure requirements are correctly captured via user stories and gherkin acceptance criteria, using Jira to manage workflow Ensure that all software you build, maintain and run meets user needs. Lead and develop a team of 6 direct reports Develop new services, working in multidisciplinary product teams. Prototype code in the early stages of development, pairing with designers and researchers. Continuously release code throughout the product life cycle. Conduct reviews of user stories and code, as well as taking part in reviews of your work and leading reviews of your teammates' work Work in agile ways within multidisciplinary teams; take user stories from writing to production; bake quality assurance into every story; take an active approach to working down technical debt Skills Required: Expertise in Dynamics 365 CRM (CS Module) Azure C#/.NET Experience in Lead position. Excellent Stakeholder management skills This opportunity represents the chance to work on an exciting project and make a difference. If you are interested, please apply for full details.
26/04/2024
Full time
Lead Software Engineer (Back End) Fully remote Salary up to £80,000 + Huge pension An exciting opportunity has arisen to join a well known organisation in the public sector, famed for it's culture and work/life balance.The new Lead Software Engineer will work across the whole of the Digital and Innovation portfolio, supporting activity across core IT and technology, customer and digital. Key responsibilities will include: Implement software development standards and practice for the organisation Build and maintain CI/CD processes using GitHub Actions Ensure requirements are correctly captured via user stories and gherkin acceptance criteria, using Jira to manage workflow Ensure that all software you build, maintain and run meets user needs. Lead and develop a team of 6 direct reports Develop new services, working in multidisciplinary product teams. Prototype code in the early stages of development, pairing with designers and researchers. Continuously release code throughout the product life cycle. Conduct reviews of user stories and code, as well as taking part in reviews of your work and leading reviews of your teammates' work Work in agile ways within multidisciplinary teams; take user stories from writing to production; bake quality assurance into every story; take an active approach to working down technical debt Skills Required: Expertise in Dynamics 365 CRM (CS Module) Azure C#/.NET Experience in Lead position. Excellent Stakeholder management skills This opportunity represents the chance to work on an exciting project and make a difference. If you are interested, please apply for full details.
IoT Device and Application Test Engineer | Full time on site in Edinburgh A specialist testing role is required to work within a larger Product Design R D team to provide hardware and software testing support to ensure the integrity of the product suites being continually developed ie both the hardware and the software. The system is used in the emergency services sector and comprises mobile camera technology plus Management System, As a member of QA, you will collaborate with the RD SCRUM teams globally to identify risks, develop and execute test plans, write effective bug reports, and test the integration of new versions of the product line. The ideal candidate will have a testing mindset and enjoy using software tools to stress web applications as well as a software and hardware background (and ideally familiarity with networking technology and video processing.) Required Skills: - Experience in software engineering or coding in Java or Python - Writing automation testing scripts in Java (Playwright) or Selenium - Experience with hardware. - Strong communication skills; both written and verbal. - Ideally some SQL Job Responsibilities: - Test the web application, both manually and technically. - Develop and execute test plans. - Test functionality and integration of in-development cameras. - Assemble hardware setups involving IP cameras, networked devices. - Write readable, persuasive Bug Reports. - Risk assess product features, prioritising testing appropriately. - Regression test products before major release. - Develop maintain Test Automation suites. - Contribute to the Test team's continual improvement culture. - Reproduce and verify any new bugs at short notice. In return for your expertise, we ' ll support you in this new challenge with coaching development every step of the way. Also, to reward your hard work You'll get: Competitive salary and bonus schemes. Two weeks additional pay per year (holiday bonus). 25 days holiday entitlement + bank holidays. Attractive defined contribution pension scheme. Employee stock purchase plan. Life assurance. Enhanced maternity and paternity pay. Career development support and wide ranging learning opportunities. Employee health and wellbeing support EAP, wellbeing guidance etc. Carbon neutral initiatives/goals. Corporate social responsibility initiatives including support for volunteering days. SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
26/04/2024
Full time
IoT Device and Application Test Engineer | Full time on site in Edinburgh A specialist testing role is required to work within a larger Product Design R D team to provide hardware and software testing support to ensure the integrity of the product suites being continually developed ie both the hardware and the software. The system is used in the emergency services sector and comprises mobile camera technology plus Management System, As a member of QA, you will collaborate with the RD SCRUM teams globally to identify risks, develop and execute test plans, write effective bug reports, and test the integration of new versions of the product line. The ideal candidate will have a testing mindset and enjoy using software tools to stress web applications as well as a software and hardware background (and ideally familiarity with networking technology and video processing.) Required Skills: - Experience in software engineering or coding in Java or Python - Writing automation testing scripts in Java (Playwright) or Selenium - Experience with hardware. - Strong communication skills; both written and verbal. - Ideally some SQL Job Responsibilities: - Test the web application, both manually and technically. - Develop and execute test plans. - Test functionality and integration of in-development cameras. - Assemble hardware setups involving IP cameras, networked devices. - Write readable, persuasive Bug Reports. - Risk assess product features, prioritising testing appropriately. - Regression test products before major release. - Develop maintain Test Automation suites. - Contribute to the Test team's continual improvement culture. - Reproduce and verify any new bugs at short notice. In return for your expertise, we ' ll support you in this new challenge with coaching development every step of the way. Also, to reward your hard work You'll get: Competitive salary and bonus schemes. Two weeks additional pay per year (holiday bonus). 25 days holiday entitlement + bank holidays. Attractive defined contribution pension scheme. Employee stock purchase plan. Life assurance. Enhanced maternity and paternity pay. Career development support and wide ranging learning opportunities. Employee health and wellbeing support EAP, wellbeing guidance etc. Carbon neutral initiatives/goals. Corporate social responsibility initiatives including support for volunteering days. SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
Job Title: CyberArk Specialist Contract Duration: 65 Days - Inside IR35 Start Date: ASAP Security Clearance: Must have SC Clearance Day Rate: £500 per day Role Summary: The CyberArk Specialist will join the CyberArk delivery team to deploy the core CyberArk Privileged Access Security (PAS) solution into a public sector client. This role involves the installation, configuration, testing, and account onboarding of the CyberArk core PAS across Windows and RHEL target applications and Servers. The specialist will provide technical expertise related to the CyberArk PAS suite within on-premise, AWS, and Azure environments. CyberArk Components: Enterprise Password Vault (EPV) Password Vault Web Access (PVWA) Central Policy Manager (CPM) Privileged Session Manager (PSM) HTML5 Gateway (H5G) Privileged Threat Analytics Essential Responsibilities and Requirements: Demonstrated hands-on experience with CyberArk's Privileged Identity and Session Management Suites (EPV, CPM, PVWA, PSM, HTML5GW, and DR). Proven experience in extending existing CyberArk technologies and practices, providing recommendations to optimize or enhance BAU services. Strong knowledge of PAM processes, procedures, and onboarding of accounts into a PAM solution, ideally CyberArk. Required Experience & Qualifications: Familiarity with major operating systems such as Microsoft Windows, UNIX, Linux, and Middleware technologies. Understanding of Active Directory structures, Identity Management policies, and processes. Knowledge of PAM aspects for major RDBMS such as Microsoft SQL, Oracle, etc. Experience in facilitating business process design related to managing identities and access privileges. Previous role as a BAU Support Engineer for a PAM solution, preferably CyberArk. Key Skills and Behaviours: Flexible approach with the ability to work cooperatively in a team environment. Self-starter with the ability to perform quality assurance and control, ensuring technical deliverables are error-free. Experience in supporting large, complex technical environments. Methodical and structured approach to tasks. Ability to organize and prioritize tasks effectively. Strong interpersonal skills to establish and maintain relationships and interact with team members. Excellent organization and time management skills. Strong analytical and problem-solving skills.
26/04/2024
Project-based
Job Title: CyberArk Specialist Contract Duration: 65 Days - Inside IR35 Start Date: ASAP Security Clearance: Must have SC Clearance Day Rate: £500 per day Role Summary: The CyberArk Specialist will join the CyberArk delivery team to deploy the core CyberArk Privileged Access Security (PAS) solution into a public sector client. This role involves the installation, configuration, testing, and account onboarding of the CyberArk core PAS across Windows and RHEL target applications and Servers. The specialist will provide technical expertise related to the CyberArk PAS suite within on-premise, AWS, and Azure environments. CyberArk Components: Enterprise Password Vault (EPV) Password Vault Web Access (PVWA) Central Policy Manager (CPM) Privileged Session Manager (PSM) HTML5 Gateway (H5G) Privileged Threat Analytics Essential Responsibilities and Requirements: Demonstrated hands-on experience with CyberArk's Privileged Identity and Session Management Suites (EPV, CPM, PVWA, PSM, HTML5GW, and DR). Proven experience in extending existing CyberArk technologies and practices, providing recommendations to optimize or enhance BAU services. Strong knowledge of PAM processes, procedures, and onboarding of accounts into a PAM solution, ideally CyberArk. Required Experience & Qualifications: Familiarity with major operating systems such as Microsoft Windows, UNIX, Linux, and Middleware technologies. Understanding of Active Directory structures, Identity Management policies, and processes. Knowledge of PAM aspects for major RDBMS such as Microsoft SQL, Oracle, etc. Experience in facilitating business process design related to managing identities and access privileges. Previous role as a BAU Support Engineer for a PAM solution, preferably CyberArk. Key Skills and Behaviours: Flexible approach with the ability to work cooperatively in a team environment. Self-starter with the ability to perform quality assurance and control, ensuring technical deliverables are error-free. Experience in supporting large, complex technical environments. Methodical and structured approach to tasks. Ability to organize and prioritize tasks effectively. Strong interpersonal skills to establish and maintain relationships and interact with team members. Excellent organization and time management skills. Strong analytical and problem-solving skills.
ACCESSIBILITY ARCHITECT 29K- 40K, UK/Remote with travel This is a truly exciting role to get involved with a company who put the needs of disabled people at the heart of what they do. What experience we d like you to have: Working with our diverse portfolio of clients you will be part of integrated design teams providing expert advice and knowledge around relevant accessibility standards. You will be familiar with architectural drawings, commenting on proposals, developing reports and producing Access Statements to support planning applications. You will also provide recommendations for modification to improve access for disabled people and evaluate design proposals in accordance with relevant standards as appropriate. What You'll Be Doing: A commitment to the creation of an accessible and inclusive society Knowledge of the legislative and regulatory framework relating to inclusive design including the requirements of the Equality Act Arrange and undertake architectural appraisals within agreed timeframe Complete reports, access statements, certification and submit for internal quality assurance prior to client submission Undertake other consultancy work as directed including overseas architectural design appraisals that utilise British Standards Promote the independent living and universal design philosophies Other duties as requested by Manager What You'll Need: A Bachelor's degree or equivalent experience is preferred. However, experience in architectural, accessibility, disability or advocacy fields will be considered through evidence of demonstrated skill in application of accessibility standards. To have or be working towards National Register of Access Consultant or RICS certification is advantageous. You must have excellent communication skills. Ability to use technology designed to document architectural reviews including DWG, PDF and similar. What You'll Get: In-house training for those looking to gain their NRAC Private Heath Care Agile working Training Development Paid Expenses during project work Company pension scheme - SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
25/04/2024
Full time
ACCESSIBILITY ARCHITECT 29K- 40K, UK/Remote with travel This is a truly exciting role to get involved with a company who put the needs of disabled people at the heart of what they do. What experience we d like you to have: Working with our diverse portfolio of clients you will be part of integrated design teams providing expert advice and knowledge around relevant accessibility standards. You will be familiar with architectural drawings, commenting on proposals, developing reports and producing Access Statements to support planning applications. You will also provide recommendations for modification to improve access for disabled people and evaluate design proposals in accordance with relevant standards as appropriate. What You'll Be Doing: A commitment to the creation of an accessible and inclusive society Knowledge of the legislative and regulatory framework relating to inclusive design including the requirements of the Equality Act Arrange and undertake architectural appraisals within agreed timeframe Complete reports, access statements, certification and submit for internal quality assurance prior to client submission Undertake other consultancy work as directed including overseas architectural design appraisals that utilise British Standards Promote the independent living and universal design philosophies Other duties as requested by Manager What You'll Need: A Bachelor's degree or equivalent experience is preferred. However, experience in architectural, accessibility, disability or advocacy fields will be considered through evidence of demonstrated skill in application of accessibility standards. To have or be working towards National Register of Access Consultant or RICS certification is advantageous. You must have excellent communication skills. Ability to use technology designed to document architectural reviews including DWG, PDF and similar. What You'll Get: In-house training for those looking to gain their NRAC Private Heath Care Agile working Training Development Paid Expenses during project work Company pension scheme - SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
Job Title: Service Monitoring and Maintenance Engineer Contract Type: Contract (Inside IR35), 12 Months Job Description: We are seeking a highly skilled Service Monitoring and Maintenance Engineer to join our team on a 12-month contract basis. The successful candidate will be responsible for monitoring and maintaining the operational health of various services within our technology ecosystem. This role is crucial in ensuring the reliability and performance of our services, making use of a variety of tools and platforms. Key Responsibilities: Service Monitoring: Continuously monitor service metrics through various platforms such as BES, ECP Platform Health Dashboard, and CloudWatch metrics. Identify and respond to anomalies and performance issues promptly. Application Maintenance: Regularly update and maintain application code across services. This includes managing: Python runtime and dependencies Terraform configurations GitHub Actions workflows Incident Management Develop and execute runbooks/playbooks for efficient response to incidents and service requests. Ensure swift resolution and minimal downtime. Testing and Quality Assurance: Create, maintain, and enhance testing frameworks and infrastructure. Responsibilities include: Developing and executing unit tests and synthetic tests Integrating and maintaining BES Monitoring Ensuring proper functioning with the ECP Platform Health Dashboard Deployment and Configuration Management: Manage GitHub deployment workflows to ensure smooth and reliable deployment processes. Responsibilities include: Performing tests on deployments Reverting configurations that compromise operational availability, such as erroneous Firewall rules Service Review and Stakeholder Engagement: Regularly review service performance and incident reports. Provide constructive feedback and recommendations to ECP stakeholders and incorporate feedback from customers to enhance service delivery. Required Skills and Qualifications: Technical Expertise: Proficiency in Python, Terraform, and GitHub. Experience with AWS CloudWatch or similar monitoring tools is highly desired. Problem Solving: Strong analytical and problem-solving skills with the ability to handle multiple incidents and emergencies. Communication: Excellent communication skills, capable of effectively articulating technical challenges and solutions to stakeholders and team members. Experience: Proven experience in managing IT service delivery, monitoring, and incident response. Additional Requirements: Ability to work in a fast-paced, dynamic environment. Demonstrated experience in handling large-scale services and deployments. A proactive approach to service health and improvements.
25/04/2024
Project-based
Job Title: Service Monitoring and Maintenance Engineer Contract Type: Contract (Inside IR35), 12 Months Job Description: We are seeking a highly skilled Service Monitoring and Maintenance Engineer to join our team on a 12-month contract basis. The successful candidate will be responsible for monitoring and maintaining the operational health of various services within our technology ecosystem. This role is crucial in ensuring the reliability and performance of our services, making use of a variety of tools and platforms. Key Responsibilities: Service Monitoring: Continuously monitor service metrics through various platforms such as BES, ECP Platform Health Dashboard, and CloudWatch metrics. Identify and respond to anomalies and performance issues promptly. Application Maintenance: Regularly update and maintain application code across services. This includes managing: Python runtime and dependencies Terraform configurations GitHub Actions workflows Incident Management Develop and execute runbooks/playbooks for efficient response to incidents and service requests. Ensure swift resolution and minimal downtime. Testing and Quality Assurance: Create, maintain, and enhance testing frameworks and infrastructure. Responsibilities include: Developing and executing unit tests and synthetic tests Integrating and maintaining BES Monitoring Ensuring proper functioning with the ECP Platform Health Dashboard Deployment and Configuration Management: Manage GitHub deployment workflows to ensure smooth and reliable deployment processes. Responsibilities include: Performing tests on deployments Reverting configurations that compromise operational availability, such as erroneous Firewall rules Service Review and Stakeholder Engagement: Regularly review service performance and incident reports. Provide constructive feedback and recommendations to ECP stakeholders and incorporate feedback from customers to enhance service delivery. Required Skills and Qualifications: Technical Expertise: Proficiency in Python, Terraform, and GitHub. Experience with AWS CloudWatch or similar monitoring tools is highly desired. Problem Solving: Strong analytical and problem-solving skills with the ability to handle multiple incidents and emergencies. Communication: Excellent communication skills, capable of effectively articulating technical challenges and solutions to stakeholders and team members. Experience: Proven experience in managing IT service delivery, monitoring, and incident response. Additional Requirements: Ability to work in a fast-paced, dynamic environment. Demonstrated experience in handling large-scale services and deployments. A proactive approach to service health and improvements.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Manager of Enterprise Quality Assurance. Candidate will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications: Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Good written and verbal communication skills. Attention to detail where needed. Clearly expresses verbal and written ideas. Understands, interprets and evaluates messages. Collaborates effectively. Conducts him/herself with utmost integrity at all times. Reports unethical conduct as required. Encourages fiscal responsibility and maintains confidentiality. Builds and maintains positive and supportive relationships across all departments and offices. Resolves conflict constructively. Establishes an environment of trust to promote knowledge sharing and group participation. Effectively resolves conflicts. Technologies: Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
24/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Manager of Enterprise Quality Assurance. Candidate will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications: Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Good written and verbal communication skills. Attention to detail where needed. Clearly expresses verbal and written ideas. Understands, interprets and evaluates messages. Collaborates effectively. Conducts him/herself with utmost integrity at all times. Reports unethical conduct as required. Encourages fiscal responsibility and maintains confidentiality. Builds and maintains positive and supportive relationships across all departments and offices. Resolves conflict constructively. Establishes an environment of trust to promote knowledge sharing and group participation. Effectively resolves conflicts. Technologies: Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
NO SPONSORSHIP QUALITY ASSURANCE MANAGER SALARY: $140K - $175K FLEX PLUS Bonus LOCATION: Chicago, IL This is a manager position. You will be a people manager managing vendors, outsourced resources, onshore, offshore, MSAS Back End technology. Applications desktop mobility strategies implementations products cloud global experience reducing defects that impact end users productivity will support QA development metrics agile tools processes Microsoft applications Jira ServiceNow This role will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications & Requirements Bachelors degree 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
24/04/2024
Full time
NO SPONSORSHIP QUALITY ASSURANCE MANAGER SALARY: $140K - $175K FLEX PLUS Bonus LOCATION: Chicago, IL This is a manager position. You will be a people manager managing vendors, outsourced resources, onshore, offshore, MSAS Back End technology. Applications desktop mobility strategies implementations products cloud global experience reducing defects that impact end users productivity will support QA development metrics agile tools processes Microsoft applications Jira ServiceNow This role will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications & Requirements Bachelors degree 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
CMDB Expert - German Speaker - Freelance - Basel/Hybrid Robson Bale are looking for a German Speaking CMDB Expert to come on board for an initial 6 month contract in Basel. 6 months, market rate Candidates MUST speak German for this role Tasks and Responsibilities Requirements Analysis and Stakeholder Engagement: Capture requirements and expectations of stakeholders. Identify relevant IT and OT systems, processes, and data to be integrated into the CMDB. Establish a communication plan to regularly inform and involve stakeholders. Design and Architecture: Design the structure and architecture of the enhanced CMDB system considering identified requirements and integrations (data validation tools). Define data standards, classifications, and relationships between configuration items. Develop a concept for integrating external providers and complying with SLAs and KPIs. Implementation and Testing: Implement the enhanced CMDB solution according to the design and architecture. Conduct comprehensive testing to ensure functionality, data integrity, and performance of the CMDB. Validate integrations with external providers and monitor compliance with SLAs and KPIs. Training: Conduct training and workshops for staff to familiarize them with the enhanced CMDB system and updated SACM processes. Transition and Operations: Plan the transition from the old to the new CMDB solution and ensure all data is migrated correctly. Monitor the operation of the enhanced CMDB and make adjustments as needed to optimize performance and data quality. Establish regular review and improvement cycles. Monitoring: Establish a system to monitor SLAs and KPIs to measure CMDB performance and compliance with service agreements. Requirements Minimum of 5 years of experience in IT Service Management, Configuration Management, or related field. Proven experience in requirements analysis and stakeholder engagement. Strong background in designing and architecting IT systems, particularly CMDB solutions. Experience in implementing and testing CMDB solutions, ensuring functionality, data integrity, and performance. Familiarity with integrating external providers and ensuring compliance with SLAs and KPIs. Previous involvement in training and workshops for staff on CMDB systems and SACM processes. Demonstrated ability to plan and execute transitions between CMDB solutions, including data migration. Experience in monitoring and optimizing CMDB performance and data quality. Proven track record in establishing and maintaining systems for monitoring SLAs and KPIs. Excellent communication and interpersonal skills for capturing requirements and engaging stakeholders effectively. Strong analytical and problem-solving skills for designing CMDB structures and addressing integration challenges. Proficiency in data standards, classifications, and relationship management within CMDB systems. Ability to develop and implement concepts for integrating external providers and ensuring SLA and KPI compliance. Project management skills for planning, executing, and monitoring CMDB implementation projects. Capacity to conduct comprehensive testing and validation of CMDB solutions and integrations. Ability to conduct training sessions and workshops to educate staff on CMDB systems and processes. Detail-oriented mindset with a focus on data accuracy and quality assurance. Strong organizational skills for planning transitions, monitoring operations, and establishing review cycles. Proficiency in using monitoring tools and systems to track CMDB performance and compliance metrics. 6 months, market rate Candidates MUST speak German for this role CMDB Expert - German Speaker - Freelance - Basel/Hybrid
24/04/2024
Project-based
CMDB Expert - German Speaker - Freelance - Basel/Hybrid Robson Bale are looking for a German Speaking CMDB Expert to come on board for an initial 6 month contract in Basel. 6 months, market rate Candidates MUST speak German for this role Tasks and Responsibilities Requirements Analysis and Stakeholder Engagement: Capture requirements and expectations of stakeholders. Identify relevant IT and OT systems, processes, and data to be integrated into the CMDB. Establish a communication plan to regularly inform and involve stakeholders. Design and Architecture: Design the structure and architecture of the enhanced CMDB system considering identified requirements and integrations (data validation tools). Define data standards, classifications, and relationships between configuration items. Develop a concept for integrating external providers and complying with SLAs and KPIs. Implementation and Testing: Implement the enhanced CMDB solution according to the design and architecture. Conduct comprehensive testing to ensure functionality, data integrity, and performance of the CMDB. Validate integrations with external providers and monitor compliance with SLAs and KPIs. Training: Conduct training and workshops for staff to familiarize them with the enhanced CMDB system and updated SACM processes. Transition and Operations: Plan the transition from the old to the new CMDB solution and ensure all data is migrated correctly. Monitor the operation of the enhanced CMDB and make adjustments as needed to optimize performance and data quality. Establish regular review and improvement cycles. Monitoring: Establish a system to monitor SLAs and KPIs to measure CMDB performance and compliance with service agreements. Requirements Minimum of 5 years of experience in IT Service Management, Configuration Management, or related field. Proven experience in requirements analysis and stakeholder engagement. Strong background in designing and architecting IT systems, particularly CMDB solutions. Experience in implementing and testing CMDB solutions, ensuring functionality, data integrity, and performance. Familiarity with integrating external providers and ensuring compliance with SLAs and KPIs. Previous involvement in training and workshops for staff on CMDB systems and SACM processes. Demonstrated ability to plan and execute transitions between CMDB solutions, including data migration. Experience in monitoring and optimizing CMDB performance and data quality. Proven track record in establishing and maintaining systems for monitoring SLAs and KPIs. Excellent communication and interpersonal skills for capturing requirements and engaging stakeholders effectively. Strong analytical and problem-solving skills for designing CMDB structures and addressing integration challenges. Proficiency in data standards, classifications, and relationship management within CMDB systems. Ability to develop and implement concepts for integrating external providers and ensuring SLA and KPI compliance. Project management skills for planning, executing, and monitoring CMDB implementation projects. Capacity to conduct comprehensive testing and validation of CMDB solutions and integrations. Ability to conduct training sessions and workshops to educate staff on CMDB systems and processes. Detail-oriented mindset with a focus on data accuracy and quality assurance. Strong organizational skills for planning transitions, monitoring operations, and establishing review cycles. Proficiency in using monitoring tools and systems to track CMDB performance and compliance metrics. 6 months, market rate Candidates MUST speak German for this role CMDB Expert - German Speaker - Freelance - Basel/Hybrid
candidates who is good with MS Dynamics + Power platform & Power pages Extremely sound in Dynamics CRM entities, workflows, configurations, customization development, Plug-ins, custom workflows, Java scripts, web resources, integrations development. Sound knowledge in core .NET technology, SQL Server, Power Platform, and SSRS Proficient on CRM Functional areas in Sales Force Automation, Marketing automation and Service management functionality Excellent communication and problem-solving skills Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365 Types of Solutions and Deployments to various environments Agile methodologies Skills and Experience: Minimum 5 years of experience in application development roles & implementation of Microsoft Dynamics CRM based solutions. Understanding and practicing the SDLC, and ability to take on the various roles as required, such as gathering requirements, design, deployment, testing and training Demonstrated experience in developing solutions with ASP.NET, JavaScript, SQL, C#, Web Services and Web API Experience with Power Apps, Power Automate and Power Portal. Experience with agile process and methodologies desirable. Good presentation and excellent written and verbal communication skills. Degree in IT or relevant industry experience; and Current Microsoft Certifications will be highly regarded Roles and Responsibilities: Lead developer for area/stream, run technical workshops end users to define business. Identify and resolve systems issues, Ownership of TDD for area, DevOps owners Automation. Provides technical expertise, direction, and leadership to the technical team for a project. Ensure all components of the technical architecture are properly integrated and implemented. Leads team in the building of CRM solutions that meets requirements. Responsible for end-to-end technical assurance, technical governance, technical best practices, the reuse of technical assets, and the assignment of technical work. Responsible for technical direction of the project. Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating Product Testing, UAT Support. Mentors and coaches CRM developers and team members Day-to-day management of the teams, working closely with the Project Manager to provide information around scheduling, risks, issues, changes, etc. Participates in daily leadership calls, stand-ups, can outline performance of technical team Ensure technical issues are resolved in a cost effective, efficient, and timely manner Establish the criteria related to the release process for the team in promoting code to the appropriate environments and monitor the promotion of such code so it is in line with the processes described in the Configuration Management Plan Ensure teams have access to the Configuration Management Plan and use the approved Configuration Control tool Participate in all work product review sessions described in the Quality Plan to ensure compliance with the technical design. Ensure the Developer invites a subject matter expert that is knowledgeable about the system change to any conformance review Coach and mentor the technical team in the development of the project from a technical perspective Provide technical support and technical quality control throughout all stages of the project Provide technical subject matter expertise for the technical delivery processes and implementation. This may include, but is not limited to, informal meetings with team members on technical strategy of project; attendance at status meetings with customer entities as requested: review and involvement in all technical work product reviews Work with other key architecture roles to ensure the technology is being applied to meet the business objectives (Applications Architect, Data Architect, etc.) Collaborate with the Configuration Management Specialist to define configuration management processes and procedures for configuration items (code, configuration settings, etc. Participate in Work Product Reviews as referenced in the Project Quality Plan will support new pursuits and business and asked to validate estimates
24/04/2024
Full time
candidates who is good with MS Dynamics + Power platform & Power pages Extremely sound in Dynamics CRM entities, workflows, configurations, customization development, Plug-ins, custom workflows, Java scripts, web resources, integrations development. Sound knowledge in core .NET technology, SQL Server, Power Platform, and SSRS Proficient on CRM Functional areas in Sales Force Automation, Marketing automation and Service management functionality Excellent communication and problem-solving skills Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365 Types of Solutions and Deployments to various environments Agile methodologies Skills and Experience: Minimum 5 years of experience in application development roles & implementation of Microsoft Dynamics CRM based solutions. Understanding and practicing the SDLC, and ability to take on the various roles as required, such as gathering requirements, design, deployment, testing and training Demonstrated experience in developing solutions with ASP.NET, JavaScript, SQL, C#, Web Services and Web API Experience with Power Apps, Power Automate and Power Portal. Experience with agile process and methodologies desirable. Good presentation and excellent written and verbal communication skills. Degree in IT or relevant industry experience; and Current Microsoft Certifications will be highly regarded Roles and Responsibilities: Lead developer for area/stream, run technical workshops end users to define business. Identify and resolve systems issues, Ownership of TDD for area, DevOps owners Automation. Provides technical expertise, direction, and leadership to the technical team for a project. Ensure all components of the technical architecture are properly integrated and implemented. Leads team in the building of CRM solutions that meets requirements. Responsible for end-to-end technical assurance, technical governance, technical best practices, the reuse of technical assets, and the assignment of technical work. Responsible for technical direction of the project. Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating Product Testing, UAT Support. Mentors and coaches CRM developers and team members Day-to-day management of the teams, working closely with the Project Manager to provide information around scheduling, risks, issues, changes, etc. Participates in daily leadership calls, stand-ups, can outline performance of technical team Ensure technical issues are resolved in a cost effective, efficient, and timely manner Establish the criteria related to the release process for the team in promoting code to the appropriate environments and monitor the promotion of such code so it is in line with the processes described in the Configuration Management Plan Ensure teams have access to the Configuration Management Plan and use the approved Configuration Control tool Participate in all work product review sessions described in the Quality Plan to ensure compliance with the technical design. Ensure the Developer invites a subject matter expert that is knowledgeable about the system change to any conformance review Coach and mentor the technical team in the development of the project from a technical perspective Provide technical support and technical quality control throughout all stages of the project Provide technical subject matter expertise for the technical delivery processes and implementation. This may include, but is not limited to, informal meetings with team members on technical strategy of project; attendance at status meetings with customer entities as requested: review and involvement in all technical work product reviews Work with other key architecture roles to ensure the technology is being applied to meet the business objectives (Applications Architect, Data Architect, etc.) Collaborate with the Configuration Management Specialist to define configuration management processes and procedures for configuration items (code, configuration settings, etc. Participate in Work Product Reviews as referenced in the Project Quality Plan will support new pursuits and business and asked to validate estimates
Document Controller Stone, Staffordshire Up to £30,000 VIQU have partnered with a leading entity in operational technology and digital transformation. They boast a longstanding reputation for advanced system integration, with expertise in optimising efficiency and achieving impressive performance on a large scale. Their commitment to continuous innovation drives their forward-thinking approach. Operating in highly regulated and demanding industrial sectors, they have successfully executed pivotal projects across energy, renewables, water, and manufacturing domains. The successful Document Controller will oversee the LTQR for multiple projects, ensuring compliance with Quality Assurance requirements in customer correspondence for specified Nuclear contracts. You will maintain clear records, address deficiencies among team members, and report any non-conformances to senior management. The responsibilities of the Document Controller will also include managing paper records, maintaining electronic databases, and handling document transmission to customers. Participation in meetings will be essential for addressing challenges and ensuring effective delivery. Essential Requirements of the Document Controller: - Demonstrated proficiency in administrative tasks, with a focus on document control. - Excellent proficiency in Microsoft Word, Excel, Outlook, and database management. - Prior experience with materials traceability and an understanding of its significance. - Competence in handling supply chain issues, planning paperwork, and proactive follow-up. - Understanding of legal compliance and customer-specific requirements. - Exceptional organisational abilities with a meticulous attention to detail. - Comfortable operating within an IT environment and collaborating with technical professionals. - Experience working within or in collaboration with the nuclear industry (desired). - Familiarity with internal and external auditing processes (desired). - Knowledge of nuclear safety culture and CFSI (desired). - Must be a British citizen and hold no dual nationality. To discuss this exciting opportunity in more detail, please APPLY NOW. Alternatively, you can contact Katie Dark directly on (see below) . If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). Document Controller Stone, Staffordshire Up to £30,000
23/04/2024
Full time
Document Controller Stone, Staffordshire Up to £30,000 VIQU have partnered with a leading entity in operational technology and digital transformation. They boast a longstanding reputation for advanced system integration, with expertise in optimising efficiency and achieving impressive performance on a large scale. Their commitment to continuous innovation drives their forward-thinking approach. Operating in highly regulated and demanding industrial sectors, they have successfully executed pivotal projects across energy, renewables, water, and manufacturing domains. The successful Document Controller will oversee the LTQR for multiple projects, ensuring compliance with Quality Assurance requirements in customer correspondence for specified Nuclear contracts. You will maintain clear records, address deficiencies among team members, and report any non-conformances to senior management. The responsibilities of the Document Controller will also include managing paper records, maintaining electronic databases, and handling document transmission to customers. Participation in meetings will be essential for addressing challenges and ensuring effective delivery. Essential Requirements of the Document Controller: - Demonstrated proficiency in administrative tasks, with a focus on document control. - Excellent proficiency in Microsoft Word, Excel, Outlook, and database management. - Prior experience with materials traceability and an understanding of its significance. - Competence in handling supply chain issues, planning paperwork, and proactive follow-up. - Understanding of legal compliance and customer-specific requirements. - Exceptional organisational abilities with a meticulous attention to detail. - Comfortable operating within an IT environment and collaborating with technical professionals. - Experience working within or in collaboration with the nuclear industry (desired). - Familiarity with internal and external auditing processes (desired). - Knowledge of nuclear safety culture and CFSI (desired). - Must be a British citizen and hold no dual nationality. To discuss this exciting opportunity in more detail, please APPLY NOW. Alternatively, you can contact Katie Dark directly on (see below) . If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). Document Controller Stone, Staffordshire Up to £30,000
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a Fieldglass Architect - London Location working onsite, the balance of time will be remote for one of their public sector Clients based in the UK. IR35: This role is inside of IR35 Initial duration: 6 months Role and tasks SAP Fieldglass Solutions Architect to help design an extended Workforce Management Process and Systems Strategy. Solutions Architect will be responsible for consulting on industry best practices around extended Workforce Management Process, Systems Strategy, process design, overall architecture and end to end process with its integration with Back End SAP ERP. A solutions architect should be well-versed in complex business models, large enterprise deployment scenarios, and is 100% focused on solving customer problems. RESPONSIBILITIES Provide deep subject matter expertise to solve business, technical, and operational challenges presented by customers and customers process owners. Leveraging complex business and deployment experience to help clients understand what it will take to deploy, manage and maintain a program. Provide subject matter expertise related to integration capabilities and design. Manage the configuration of Fieldglass application to support Contingent Worker Management Office operations and related projects. Manage projects activities as assigned by project manager through the project life cycle, inclusive of design sessions, confirm business scenarios for testing, reviewing and approving test plans and ensuring the appropriate end user acceptance testing is obtained and assist in the creation of the stabilization plan. Conduct functional impact analysis for new business processes and for modification of existing business processes to configuration or application changes. Provide quality assurance review of the business process after implementation to ensure it is operating as designed or recommend additional enhancements SKills Required 3-5 years SAP Fieldglass application knowledge is required SAP Fieldglass report configuration experience is required SAP Fieldglass integrations timesheet configuration and integration experience is required In-depth knowledge of SAP Fieldglass configuration and administration Hands-on expert in managing configuration of roles, rate grids and job posting templates for SAP Fieldglass Experience with SAP Fieldglass integrations and timesheet management Strong knowledge of Contingent Worker and Vendor Management business processes Ability to manage and execute application configuration Prior experience and proficiency in VMS systems and processes Experience in a vendor management/contingent labor role is a plus SAP Fieldglass certification. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
23/04/2024
Project-based
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a Fieldglass Architect - London Location working onsite, the balance of time will be remote for one of their public sector Clients based in the UK. IR35: This role is inside of IR35 Initial duration: 6 months Role and tasks SAP Fieldglass Solutions Architect to help design an extended Workforce Management Process and Systems Strategy. Solutions Architect will be responsible for consulting on industry best practices around extended Workforce Management Process, Systems Strategy, process design, overall architecture and end to end process with its integration with Back End SAP ERP. A solutions architect should be well-versed in complex business models, large enterprise deployment scenarios, and is 100% focused on solving customer problems. RESPONSIBILITIES Provide deep subject matter expertise to solve business, technical, and operational challenges presented by customers and customers process owners. Leveraging complex business and deployment experience to help clients understand what it will take to deploy, manage and maintain a program. Provide subject matter expertise related to integration capabilities and design. Manage the configuration of Fieldglass application to support Contingent Worker Management Office operations and related projects. Manage projects activities as assigned by project manager through the project life cycle, inclusive of design sessions, confirm business scenarios for testing, reviewing and approving test plans and ensuring the appropriate end user acceptance testing is obtained and assist in the creation of the stabilization plan. Conduct functional impact analysis for new business processes and for modification of existing business processes to configuration or application changes. Provide quality assurance review of the business process after implementation to ensure it is operating as designed or recommend additional enhancements SKills Required 3-5 years SAP Fieldglass application knowledge is required SAP Fieldglass report configuration experience is required SAP Fieldglass integrations timesheet configuration and integration experience is required In-depth knowledge of SAP Fieldglass configuration and administration Hands-on expert in managing configuration of roles, rate grids and job posting templates for SAP Fieldglass Experience with SAP Fieldglass integrations and timesheet management Strong knowledge of Contingent Worker and Vendor Management business processes Ability to manage and execute application configuration Prior experience and proficiency in VMS systems and processes Experience in a vendor management/contingent labor role is a plus SAP Fieldglass certification. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
We are recruiting a Systems Engineer to join the Application Engineering Team within the Engineering Department. Reporting to the Application Engineering Manager, the role of Systems Engineer has significant responsibility of developing complex and sophisticated engineering solutions using company products to meet customer needs. The role is responsible for executing all technical aspects of engineering projects including assessing customer requirements, developing customer hardware and software solutions, supporting customers, and writing technical documentation. The role requires an expert understanding of the functionality and use of the company's products and how to adapt them for new applications. Expertise / Technical Competence Technical Analysis : Able to investigate and understand complex technical issues and problems. Ensure issues are managed appropriately. Systems Design : Competent using system analysis tools (UML, Data Flow, FMEA, etc.) to analyse customer needs, system requirements, capability, and cost to determine project feasibility. Able to lead the integration of complex systems and development of system validation plans. Project Management: Experience in managing more than 3 concurrent projects; planning, tracking and manage development tasks. Work to deadlines and adapt plans as necessary to meet project objectives. Work collaboratively with customers and internal departments to successfully achieve outcomes and results. Health and Safety : Experience of performing system safety assessments and product safety certifications. Technical Documentation: Experience of writing technical documentation from non-technical customer input and writing documentation that allows non-technical people to understand the technical solution we are providing. Candidates should be competent with some of the following: Degree qualification in suitable discipline electronics or equivalent 2:1 or better Electronics Design A good knowledge of product design from feasibility to production, including digital and analogue circuits, microprocessor circuits and PCB design. Firmware Development A good knowledge of C, C++ programming languages and real time operating systems. Mechanical Design A good knowledge of mechanical design for products, including frames and housings, and for product testing equipment. Navigation Concepts and Kinematics Understanding of navigation concepts such as kinematic equations and hardware components used in navigation, such as IMUs and GPS/GNSS. Software Development Have a good knowledge of C++ and C# programming languages, WPF and XAML. Able to lead the development of Software applications and GUI covering the full software life cycle. IoT and SaaS Knowledge of application programming interfaces (APIs) that connect devices to the Internet, along with other key IoT technologies such as Big Data management tools, predictive analytics, AI and machine learning, the cloud, and radio-frequency identification (RFID). Product Compliance An expert knowledge of design for manufacture and product approval processes. Quality Assurance Development and implementation of quality assurance and regulatory compliance procedures for products. Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities. Please note: That no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
23/04/2024
Full time
We are recruiting a Systems Engineer to join the Application Engineering Team within the Engineering Department. Reporting to the Application Engineering Manager, the role of Systems Engineer has significant responsibility of developing complex and sophisticated engineering solutions using company products to meet customer needs. The role is responsible for executing all technical aspects of engineering projects including assessing customer requirements, developing customer hardware and software solutions, supporting customers, and writing technical documentation. The role requires an expert understanding of the functionality and use of the company's products and how to adapt them for new applications. Expertise / Technical Competence Technical Analysis : Able to investigate and understand complex technical issues and problems. Ensure issues are managed appropriately. Systems Design : Competent using system analysis tools (UML, Data Flow, FMEA, etc.) to analyse customer needs, system requirements, capability, and cost to determine project feasibility. Able to lead the integration of complex systems and development of system validation plans. Project Management: Experience in managing more than 3 concurrent projects; planning, tracking and manage development tasks. Work to deadlines and adapt plans as necessary to meet project objectives. Work collaboratively with customers and internal departments to successfully achieve outcomes and results. Health and Safety : Experience of performing system safety assessments and product safety certifications. Technical Documentation: Experience of writing technical documentation from non-technical customer input and writing documentation that allows non-technical people to understand the technical solution we are providing. Candidates should be competent with some of the following: Degree qualification in suitable discipline electronics or equivalent 2:1 or better Electronics Design A good knowledge of product design from feasibility to production, including digital and analogue circuits, microprocessor circuits and PCB design. Firmware Development A good knowledge of C, C++ programming languages and real time operating systems. Mechanical Design A good knowledge of mechanical design for products, including frames and housings, and for product testing equipment. Navigation Concepts and Kinematics Understanding of navigation concepts such as kinematic equations and hardware components used in navigation, such as IMUs and GPS/GNSS. Software Development Have a good knowledge of C++ and C# programming languages, WPF and XAML. Able to lead the development of Software applications and GUI covering the full software life cycle. IoT and SaaS Knowledge of application programming interfaces (APIs) that connect devices to the Internet, along with other key IoT technologies such as Big Data management tools, predictive analytics, AI and machine learning, the cloud, and radio-frequency identification (RFID). Product Compliance An expert knowledge of design for manufacture and product approval processes. Quality Assurance Development and implementation of quality assurance and regulatory compliance procedures for products. Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities. Please note: That no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
*This position will be working on site* Our client in the on the east side of Cleveland is looking for a Desktop Support Analyst. This is a 6+ month contract position. The qualified candidate will be: Responsible for providing various IT support functions and will work directly with employees to set up new PC's and assist with support desk ticket resolution. Customer service mindset. Excellent problem-solving ability. Strong interpersonal, verbal, and written communication skills. Ability and discipline to follow standards, procedures, checklists, and design documents. Detail oriented with the ability to work independently/self-starter. Strong prioritization and time management skills Experienced to expert knowledge of the support process for the main technologies in our environment, including Windows 10, Office 365, Active Directory, PC/Laptop hardware, mobile devices, PC imaging. Some server experience with installation, patching, and troubleshooting. We are looking for someone that is looking to grow in the company and enjoys technology. If qualified and interested, please submit a resume and rate expectations using the link below. Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles. Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting our website. We look forward to working with you. Beacon Hill. Employing the Future
16/04/2024
Project-based
*This position will be working on site* Our client in the on the east side of Cleveland is looking for a Desktop Support Analyst. This is a 6+ month contract position. The qualified candidate will be: Responsible for providing various IT support functions and will work directly with employees to set up new PC's and assist with support desk ticket resolution. Customer service mindset. Excellent problem-solving ability. Strong interpersonal, verbal, and written communication skills. Ability and discipline to follow standards, procedures, checklists, and design documents. Detail oriented with the ability to work independently/self-starter. Strong prioritization and time management skills Experienced to expert knowledge of the support process for the main technologies in our environment, including Windows 10, Office 365, Active Directory, PC/Laptop hardware, mobile devices, PC imaging. Some server experience with installation, patching, and troubleshooting. We are looking for someone that is looking to grow in the company and enjoys technology. If qualified and interested, please submit a resume and rate expectations using the link below. Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles. Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting our website. We look forward to working with you. Beacon Hill. Employing the Future