IT Support Specialist - VIP Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd line while retaining ownership of issues through to resolution, including providing a remote hands service for infrastructure incidents when required. Adhere to published processes and procedures while instigating changes where required. Maintain asset inventory ensuring accuracy at all times. The Requirements Demonstrable experience supporting a VIP or executive user base. Excellent knowledge of Windows 10 and Microsoft Office (2016 onwards). Experience with hardware and software support on PC, Mac, iOS and Android devices. Experience in the support and implementation of anti-virus and security products. Working knowledge of collaboration tools such as Skype for Business, Microsoft Teams, Zoom, video conferencing and remote access technologies Strong stakeholder management and communication skills. Ability to work under pressure to tight deadlines while maintaining a high attention to detail. Keen interest in technology as well as a desire for driving continuous improvement. Proven record of commitment, competency and self-motivation with strong time management and flexibility. Full driving license as occasional travel may be required. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
26/04/2024
Full time
IT Support Specialist - VIP Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd line while retaining ownership of issues through to resolution, including providing a remote hands service for infrastructure incidents when required. Adhere to published processes and procedures while instigating changes where required. Maintain asset inventory ensuring accuracy at all times. The Requirements Demonstrable experience supporting a VIP or executive user base. Excellent knowledge of Windows 10 and Microsoft Office (2016 onwards). Experience with hardware and software support on PC, Mac, iOS and Android devices. Experience in the support and implementation of anti-virus and security products. Working knowledge of collaboration tools such as Skype for Business, Microsoft Teams, Zoom, video conferencing and remote access technologies Strong stakeholder management and communication skills. Ability to work under pressure to tight deadlines while maintaining a high attention to detail. Keen interest in technology as well as a desire for driving continuous improvement. Proven record of commitment, competency and self-motivation with strong time management and flexibility. Full driving license as occasional travel may be required. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Your new company and role Hays' client is an exciting fintech organisation based in Edinburgh. The team is currently looking for an experienced full-stack .NET developer to join their established team and contribute to the further development of existing services. What you'll need to succeed The successful applicant must possess relevant and demonstrable experience in the following areas: Develop, maintain and enhance web-based applications whilst maintaining company quality standards. Develop high quality code that meets business, architectural and security requirements. Design and conduct unit test plans to ensure high quality levels. Create and maintain development artefacts and documentation for existing services. Create detailed technical and design specifications in response to new business concepts/outline specifications. Provide accurate estimates for all development activities to assist the Technical Leads with estimating project costs/timescales. Assist in the delivery of all development activities to the budget, timescales and quality criteria of the relevant development project. Ensure ongoing awareness of current and emerging technologies and suggest how these could be introduced to benefit the company. Provide technical support for test and production issues and be able to interact with external customers. The following skills are essential for this role: C# (ideally using both .NET and .NET Framework) ASP.NET JavaScript and TypeScript (ideally with experience in React) HTML & CSS API development (REST and/or SOAP) SQL & SQL Server (or another relational database) Source Control (ideally Git) The following skills are desirable for this role: AWS Kubernetes Kafka OpenAPI WCF Web tooling (eg, webpack, Vite, esbuild) XML/JSON Schema CI/CD configuration Object Relational Mapping (eg, EF Core) Unit Testing frameworks (eg, xUnit) x509 certificates OAuth/OIDC Experience in the Financial Services industry What you'll get in return This role offers a great package, combined with excellent training opportunities and scope for future development. The salary on offer will be competitive and on top of this, there is a generous benefits package which includes: Excellent holiday entitlement Annual performance related bonus Excellent pension Private medical insurance A flexible benefits package, eg additional holidays, bicycle leasing scheme, sports club membership, travel passes, etc. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
26/04/2024
Full time
Your new company and role Hays' client is an exciting fintech organisation based in Edinburgh. The team is currently looking for an experienced full-stack .NET developer to join their established team and contribute to the further development of existing services. What you'll need to succeed The successful applicant must possess relevant and demonstrable experience in the following areas: Develop, maintain and enhance web-based applications whilst maintaining company quality standards. Develop high quality code that meets business, architectural and security requirements. Design and conduct unit test plans to ensure high quality levels. Create and maintain development artefacts and documentation for existing services. Create detailed technical and design specifications in response to new business concepts/outline specifications. Provide accurate estimates for all development activities to assist the Technical Leads with estimating project costs/timescales. Assist in the delivery of all development activities to the budget, timescales and quality criteria of the relevant development project. Ensure ongoing awareness of current and emerging technologies and suggest how these could be introduced to benefit the company. Provide technical support for test and production issues and be able to interact with external customers. The following skills are essential for this role: C# (ideally using both .NET and .NET Framework) ASP.NET JavaScript and TypeScript (ideally with experience in React) HTML & CSS API development (REST and/or SOAP) SQL & SQL Server (or another relational database) Source Control (ideally Git) The following skills are desirable for this role: AWS Kubernetes Kafka OpenAPI WCF Web tooling (eg, webpack, Vite, esbuild) XML/JSON Schema CI/CD configuration Object Relational Mapping (eg, EF Core) Unit Testing frameworks (eg, xUnit) x509 certificates OAuth/OIDC Experience in the Financial Services industry What you'll get in return This role offers a great package, combined with excellent training opportunities and scope for future development. The salary on offer will be competitive and on top of this, there is a generous benefits package which includes: Excellent holiday entitlement Annual performance related bonus Excellent pension Private medical insurance A flexible benefits package, eg additional holidays, bicycle leasing scheme, sports club membership, travel passes, etc. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Position Available : Principal Systems Engineer - MBSE Location : Hertfordshire (Hybrid) & Dynamic Working Hours Salary : Up to £57,000 + Company Bonus & Very Good Pension Package Experience needed : Experience with both Systems Engineering and Model Based Systems Engineering is essential for this role. Knowledge of RF systems and data links would be beneficial but is not essential for this role as training can be provided. The ideal candidate would come from a complex, high-technology manufacturing or engineering industry such as defence, aerospace, automotive, maritime, robotics and similar. About the role We are a leading defence company who are at the forefront of innovation in the industry and your work will have a direct impact on the safety and security of the UK & our allies. We are currently looking for a Principal Systems Engineer who has demonstrable experience in model-based systems engineering to join our team who focus on the creation of the systems behavioural model of a Data Link System within a key product program. This is a rapidly growing team within the business and provides the opportunity to work with a specialist team developing and managing technically challenging technology within the business. What we need from you: Creation and ownership of MBSE behavioural models A strong background in systems engineering across the full product life cycle Requirements definition and management The ability to work autonomously within a multi-skilled team with a good understanding and dedication to achieving project goals Good communication skills with the ability to produce high quality written reports and presentations to internal and external customers Ideally, you will have experience in providing problem assessments, and proposing design solutions within a culture of innovative thinking Desirable, but not essential: Leading design reviews across the product life cycle Technical leadership of junior engineers System level functionality proving If you would like to know more details about the position or want to register your interest, hit apply below. We'd love to hear from you!
26/04/2024
Full time
Position Available : Principal Systems Engineer - MBSE Location : Hertfordshire (Hybrid) & Dynamic Working Hours Salary : Up to £57,000 + Company Bonus & Very Good Pension Package Experience needed : Experience with both Systems Engineering and Model Based Systems Engineering is essential for this role. Knowledge of RF systems and data links would be beneficial but is not essential for this role as training can be provided. The ideal candidate would come from a complex, high-technology manufacturing or engineering industry such as defence, aerospace, automotive, maritime, robotics and similar. About the role We are a leading defence company who are at the forefront of innovation in the industry and your work will have a direct impact on the safety and security of the UK & our allies. We are currently looking for a Principal Systems Engineer who has demonstrable experience in model-based systems engineering to join our team who focus on the creation of the systems behavioural model of a Data Link System within a key product program. This is a rapidly growing team within the business and provides the opportunity to work with a specialist team developing and managing technically challenging technology within the business. What we need from you: Creation and ownership of MBSE behavioural models A strong background in systems engineering across the full product life cycle Requirements definition and management The ability to work autonomously within a multi-skilled team with a good understanding and dedication to achieving project goals Good communication skills with the ability to produce high quality written reports and presentations to internal and external customers Ideally, you will have experience in providing problem assessments, and proposing design solutions within a culture of innovative thinking Desirable, but not essential: Leading design reviews across the product life cycle Technical leadership of junior engineers System level functionality proving If you would like to know more details about the position or want to register your interest, hit apply below. We'd love to hear from you!
Position Available : Principal Systems Engineer - MBSE Location : Gloucester (Hybrid) & Dynamic Working Hours Salary : Up to £57,000 + Company Bonus & Very Good Pension Package Experience needed : Experience with both Systems Engineering and Model Based Systems Engineering is essential for this role. Knowledge of RF systems and data links would be beneficial but is not essential for this role as training can be provided. The ideal candidate would come from a complex, high-technology manufacturing or engineering industry such as defence, aerospace, automotive, maritime, robotics and similar. About the role We are a leading defence company who are at the forefront of innovation in the industry and your work will have a direct impact on the safety and security of the UK & our allies. We are currently looking for a Principal Systems Engineer who has demonstrable experience in model-based systems engineering to join our team who focus on the creation of the systems behavioural model of a Data Link System within a key product program. This is a rapidly growing team within the business and provides the opportunity to work with a specialist team developing and managing technically challenging technology within the business. What we need from you: Creation and ownership of MBSE behavioural models A strong background in systems engineering across the full product life cycle Requirements definition and management The ability to work autonomously within a multi-skilled team with a good understanding and dedication to achieving project goals Good communication skills with the ability to produce high quality written reports and presentations to internal and external customers Ideally, you will have experience in providing problem assessments, and proposing design solutions within a culture of innovative thinking Desirable, but not essential: Leading design reviews across the product life cycle Technical leadership of junior engineers System level functionality proving If you would like to know more details about the position or want to register your interest, hit apply below. We'd love to hear from you!
26/04/2024
Full time
Position Available : Principal Systems Engineer - MBSE Location : Gloucester (Hybrid) & Dynamic Working Hours Salary : Up to £57,000 + Company Bonus & Very Good Pension Package Experience needed : Experience with both Systems Engineering and Model Based Systems Engineering is essential for this role. Knowledge of RF systems and data links would be beneficial but is not essential for this role as training can be provided. The ideal candidate would come from a complex, high-technology manufacturing or engineering industry such as defence, aerospace, automotive, maritime, robotics and similar. About the role We are a leading defence company who are at the forefront of innovation in the industry and your work will have a direct impact on the safety and security of the UK & our allies. We are currently looking for a Principal Systems Engineer who has demonstrable experience in model-based systems engineering to join our team who focus on the creation of the systems behavioural model of a Data Link System within a key product program. This is a rapidly growing team within the business and provides the opportunity to work with a specialist team developing and managing technically challenging technology within the business. What we need from you: Creation and ownership of MBSE behavioural models A strong background in systems engineering across the full product life cycle Requirements definition and management The ability to work autonomously within a multi-skilled team with a good understanding and dedication to achieving project goals Good communication skills with the ability to produce high quality written reports and presentations to internal and external customers Ideally, you will have experience in providing problem assessments, and proposing design solutions within a culture of innovative thinking Desirable, but not essential: Leading design reviews across the product life cycle Technical leadership of junior engineers System level functionality proving If you would like to know more details about the position or want to register your interest, hit apply below. We'd love to hear from you!
Infrastructure Specialist Akkodis are currently working in partnership with a leading professional services provider to recruit an Infrastructure Specialist to join their global IT team. The Role As an Infrastructure Specialist you will work within the infrastructure team and help develop, maintain and support a global IT Infrastructure supporting 9,000+ staff across 100+ locations. As an Infrastructure Specialist you will have the opportunity to proactively improve, optimise, converge, and develop the infrastructure with future capacity in mind, managing multiple projects and responsibilities. You will provide advice and guidance on maintaining the cloud, server, network and security environments, to plan and instigate hardware and software upgrades as required, and to ensure that planned processes have been completed satisfactorily. The Responsibilities Monitor, support and maintain the global on-premise and cloud infrastructures. Manage the ongoing global migration from on-premise IT infrastructure into a cloud managed environment. Develop, manage, and implement infrastructure projects to deliver business wide initiatives. Respond to 2nd/3rd line Help Desk calls and manage such items through to resolution and other regular support activities and provide technical cover and mentoring. Perform regular preventative maintenance checks, check logs and Servers to ensure they are properly patched and implement corrective actions to resolve any issues. Manage the security and integrity of data and IT systems. Educating staff on good working practices. Management of external suppliers and support agencies for the ongoing support and maintenance of the global infrastructure environment. Take ownership to ensure that all work and changes are performed in such a way as to minimise all disruption to existing business use. Be proactive in designing and documenting infrastructure processes, procedures, and standards and to maintain or prepare system and software documentation as directed. Work with the Global IT team and collaborate on any global initiatives and rollouts. Manage the technical aspects of office moves and changes. Testing and rolling out updates to software with a particular emphasis on security updates. Ensuring that adequate backups of data are kept both on and off site and that backup and restore processes are regularly tested. The Requirements Enterprise working knowledge and support of the Microsoft 365 environment and Admin centre (Microsoft cloud technologies, M365, AzureAD, Defender ATP, EndPoint Manager, OneDrive, etc). Excellent understanding of Microsoft Technologies, Windows Servers (2012, 2016 & 2019) Active Directory and Group Policies. Comprehensive Experience with VMWare, vCentre, & ESXi. Good understanding of Storage, SAN, NAS & Backup Technologies. All round IT infrastructure specialist with at extensive hands-on experience. If you are looking for an exciting new challenge to join a leading global service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
26/04/2024
Full time
Infrastructure Specialist Akkodis are currently working in partnership with a leading professional services provider to recruit an Infrastructure Specialist to join their global IT team. The Role As an Infrastructure Specialist you will work within the infrastructure team and help develop, maintain and support a global IT Infrastructure supporting 9,000+ staff across 100+ locations. As an Infrastructure Specialist you will have the opportunity to proactively improve, optimise, converge, and develop the infrastructure with future capacity in mind, managing multiple projects and responsibilities. You will provide advice and guidance on maintaining the cloud, server, network and security environments, to plan and instigate hardware and software upgrades as required, and to ensure that planned processes have been completed satisfactorily. The Responsibilities Monitor, support and maintain the global on-premise and cloud infrastructures. Manage the ongoing global migration from on-premise IT infrastructure into a cloud managed environment. Develop, manage, and implement infrastructure projects to deliver business wide initiatives. Respond to 2nd/3rd line Help Desk calls and manage such items through to resolution and other regular support activities and provide technical cover and mentoring. Perform regular preventative maintenance checks, check logs and Servers to ensure they are properly patched and implement corrective actions to resolve any issues. Manage the security and integrity of data and IT systems. Educating staff on good working practices. Management of external suppliers and support agencies for the ongoing support and maintenance of the global infrastructure environment. Take ownership to ensure that all work and changes are performed in such a way as to minimise all disruption to existing business use. Be proactive in designing and documenting infrastructure processes, procedures, and standards and to maintain or prepare system and software documentation as directed. Work with the Global IT team and collaborate on any global initiatives and rollouts. Manage the technical aspects of office moves and changes. Testing and rolling out updates to software with a particular emphasis on security updates. Ensuring that adequate backups of data are kept both on and off site and that backup and restore processes are regularly tested. The Requirements Enterprise working knowledge and support of the Microsoft 365 environment and Admin centre (Microsoft cloud technologies, M365, AzureAD, Defender ATP, EndPoint Manager, OneDrive, etc). Excellent understanding of Microsoft Technologies, Windows Servers (2012, 2016 & 2019) Active Directory and Group Policies. Comprehensive Experience with VMWare, vCentre, & ESXi. Good understanding of Storage, SAN, NAS & Backup Technologies. All round IT infrastructure specialist with at extensive hands-on experience. If you are looking for an exciting new challenge to join a leading global service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
VMware Specialist - SC Cleared Duration: 4 Month Contract Daily rate: £450 - £525 per day Location: Corsham Onsite 5 days *Requires active Security Clearance* 3rd/4th Line Infrastructure and Network Engineers - Server, VMware, vRA, Network, Switches, Firewalls (5 positions) What we are looking for: We are looking for Infrastructure, Network and VMWare engineers who have some of the following experiences and have the Technical Skills listed below (not all are essential). There is a requirement for on-site work building out physical infrastructure within data centres or configuring virtual infrastructure within our Corsham offices. VMWare VSphere, VCF (essential) Not all essential, we are looking for people with a variety of experience: Lead on the implementation and support of the physical infrastructure, supporting core systems and networking to ensure the security, stability and performance of all systems. Implement and support key security improvements across all core systems and infrastructure. Network, Switches and Firewall install, configuration and problem diagnostics. Skills in cloud architecture and subsequent documentation production ie HLD, LLDs A good understanding of cyber security as it pertains to Hardware and Software configurations. Overarching knowledge of private cloud architecture including Automation, SDN and resource management. If you are interested please apply for more information
26/04/2024
Project-based
VMware Specialist - SC Cleared Duration: 4 Month Contract Daily rate: £450 - £525 per day Location: Corsham Onsite 5 days *Requires active Security Clearance* 3rd/4th Line Infrastructure and Network Engineers - Server, VMware, vRA, Network, Switches, Firewalls (5 positions) What we are looking for: We are looking for Infrastructure, Network and VMWare engineers who have some of the following experiences and have the Technical Skills listed below (not all are essential). There is a requirement for on-site work building out physical infrastructure within data centres or configuring virtual infrastructure within our Corsham offices. VMWare VSphere, VCF (essential) Not all essential, we are looking for people with a variety of experience: Lead on the implementation and support of the physical infrastructure, supporting core systems and networking to ensure the security, stability and performance of all systems. Implement and support key security improvements across all core systems and infrastructure. Network, Switches and Firewall install, configuration and problem diagnostics. Skills in cloud architecture and subsequent documentation production ie HLD, LLDs A good understanding of cyber security as it pertains to Hardware and Software configurations. Overarching knowledge of private cloud architecture including Automation, SDN and resource management. If you are interested please apply for more information
Technical Writer - Banking/remote Are you a passionate and confident Technical Writer ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring an Technical Writer to join us on a PAYE contract basis and work on a project we are delivering for a Tier 1 Bank. We are seeking a Technical Writer to join the bank's Cybersecurity Education and Awareness team to design and deliver clear and effective documentation and communications across several projects of varying complexity. The ideal candidate has proficiency in a technical field such as cybersecurity, software development, or engineering, and is confident working with stakeholders at all levels to gather requirements and translate complex processes and information into accurate, engaging, and digestible content. Responsibilities Work closely with the Senior Technical Writer to create an effective and impactful: Technical documentation, User manuals/guidelines, Brochures, Documentation packs, Actively engage with relevant stakeholders and teams to understand projects and their impact. Gather information from subject matter experts to create accurate, accessible, and engaging content to brand and communication guidelines. Create reusable, easy to maintain templates across a range of documentation and content types, including Intranet portals, product catalogues, and presentations. Knowledge, Qualifications & Experience Required skills and qualifications: Must: Minimum of 3 years of experience as technical writer. Must: Excellent spoken and written English with a keen eye for detail. Must: Rapidly grasp complex processes and translate them into accurate and simple content. Minimum of 5 years of experience in the IT industry. Functional understanding of designing and writing for neurodiverse audiences. A flexible, enthusiastic, and accessible team member, calm under pressure, keen to share knowledge, introduce ideas, and assist the team when needed. Good to have skillsets: Use of a project and task management tool such as JIRA or Understanding of process and workflow optimisation. A certification in technical writing. Functional understanding of CSS and HTML, and a development language such as JavaScript. Functional understanding of project, software, UI/UX, and documentation development life cycles. Strong project, prioritisation, and stakeholder management across concurrent projects. Remote working. Please apply now for immediate consideration.
26/04/2024
Project-based
Technical Writer - Banking/remote Are you a passionate and confident Technical Writer ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring an Technical Writer to join us on a PAYE contract basis and work on a project we are delivering for a Tier 1 Bank. We are seeking a Technical Writer to join the bank's Cybersecurity Education and Awareness team to design and deliver clear and effective documentation and communications across several projects of varying complexity. The ideal candidate has proficiency in a technical field such as cybersecurity, software development, or engineering, and is confident working with stakeholders at all levels to gather requirements and translate complex processes and information into accurate, engaging, and digestible content. Responsibilities Work closely with the Senior Technical Writer to create an effective and impactful: Technical documentation, User manuals/guidelines, Brochures, Documentation packs, Actively engage with relevant stakeholders and teams to understand projects and their impact. Gather information from subject matter experts to create accurate, accessible, and engaging content to brand and communication guidelines. Create reusable, easy to maintain templates across a range of documentation and content types, including Intranet portals, product catalogues, and presentations. Knowledge, Qualifications & Experience Required skills and qualifications: Must: Minimum of 3 years of experience as technical writer. Must: Excellent spoken and written English with a keen eye for detail. Must: Rapidly grasp complex processes and translate them into accurate and simple content. Minimum of 5 years of experience in the IT industry. Functional understanding of designing and writing for neurodiverse audiences. A flexible, enthusiastic, and accessible team member, calm under pressure, keen to share knowledge, introduce ideas, and assist the team when needed. Good to have skillsets: Use of a project and task management tool such as JIRA or Understanding of process and workflow optimisation. A certification in technical writing. Functional understanding of CSS and HTML, and a development language such as JavaScript. Functional understanding of project, software, UI/UX, and documentation development life cycles. Strong project, prioritisation, and stakeholder management across concurrent projects. Remote working. Please apply now for immediate consideration.
Open Text Application Manager - EIM/ECM - Opentext Archive/Content Server New full-time, freelance position for an OpenText Application Manager to join our leading Financial Services client on a long-term contract. You will be overseeing the implementation, administration, and optimization of OpenText Enterprise Information Management (EIM) solutions. You'll manage the life cycle of OpenText applications, ensuring they meet business objectives and enhance document and information management efficiency. Responsibilities include leading solution implementation by collaborating with stakeholders to understand and address business needs effectively. You'll also handle day-to-day administration, troubleshoot issues, and enforce security measures for OpenText applications. Coordinating integration with other systems and providing user training and support are key aspects of the role. Additionally, you'll focus on continuous performance optimization, maintaining comprehensive documentation, ensuring compliance with regulations, and managing vendor relationships. Project management skills are essential for leading OpenText-related projects and collaborating with cross-functional teams. To be successful in this role you should have proven experience with OpenText applications, strong EIM understanding, excellent project management skills, and proficiency in communication and collaboration. Experience in ECM, customer support, problem-solving, and project management certification like OpenText Certified Specialist is preferred. This role includes one day on-site per week, and it's a 5-year project with an initial 6-month contract. Interview slots have been confirmed for Monday and Tuesday next week, so please apply now if this sounds like an exciting next step for you.
26/04/2024
Project-based
Open Text Application Manager - EIM/ECM - Opentext Archive/Content Server New full-time, freelance position for an OpenText Application Manager to join our leading Financial Services client on a long-term contract. You will be overseeing the implementation, administration, and optimization of OpenText Enterprise Information Management (EIM) solutions. You'll manage the life cycle of OpenText applications, ensuring they meet business objectives and enhance document and information management efficiency. Responsibilities include leading solution implementation by collaborating with stakeholders to understand and address business needs effectively. You'll also handle day-to-day administration, troubleshoot issues, and enforce security measures for OpenText applications. Coordinating integration with other systems and providing user training and support are key aspects of the role. Additionally, you'll focus on continuous performance optimization, maintaining comprehensive documentation, ensuring compliance with regulations, and managing vendor relationships. Project management skills are essential for leading OpenText-related projects and collaborating with cross-functional teams. To be successful in this role you should have proven experience with OpenText applications, strong EIM understanding, excellent project management skills, and proficiency in communication and collaboration. Experience in ECM, customer support, problem-solving, and project management certification like OpenText Certified Specialist is preferred. This role includes one day on-site per week, and it's a 5-year project with an initial 6-month contract. Interview slots have been confirmed for Monday and Tuesday next week, so please apply now if this sounds like an exciting next step for you.
Job Title: CyberArk Specialist Contract Duration: 65 Days - Inside IR35 Start Date: ASAP Security Clearance: Must have SC Clearance Day Rate: £500 per day Role Summary: The CyberArk Specialist will join the CyberArk delivery team to deploy the core CyberArk Privileged Access Security (PAS) solution into a public sector client. This role involves the installation, configuration, testing, and account onboarding of the CyberArk core PAS across Windows and RHEL target applications and Servers. The specialist will provide technical expertise related to the CyberArk PAS suite within on-premise, AWS, and Azure environments. CyberArk Components: Enterprise Password Vault (EPV) Password Vault Web Access (PVWA) Central Policy Manager (CPM) Privileged Session Manager (PSM) HTML5 Gateway (H5G) Privileged Threat Analytics Essential Responsibilities and Requirements: Demonstrated hands-on experience with CyberArk's Privileged Identity and Session Management Suites (EPV, CPM, PVWA, PSM, HTML5GW, and DR). Proven experience in extending existing CyberArk technologies and practices, providing recommendations to optimize or enhance BAU services. Strong knowledge of PAM processes, procedures, and onboarding of accounts into a PAM solution, ideally CyberArk. Required Experience & Qualifications: Familiarity with major operating systems such as Microsoft Windows, UNIX, Linux, and Middleware technologies. Understanding of Active Directory structures, Identity Management policies, and processes. Knowledge of PAM aspects for major RDBMS such as Microsoft SQL, Oracle, etc. Experience in facilitating business process design related to managing identities and access privileges. Previous role as a BAU Support Engineer for a PAM solution, preferably CyberArk. Key Skills and Behaviours: Flexible approach with the ability to work cooperatively in a team environment. Self-starter with the ability to perform quality assurance and control, ensuring technical deliverables are error-free. Experience in supporting large, complex technical environments. Methodical and structured approach to tasks. Ability to organize and prioritize tasks effectively. Strong interpersonal skills to establish and maintain relationships and interact with team members. Excellent organization and time management skills. Strong analytical and problem-solving skills.
26/04/2024
Project-based
Job Title: CyberArk Specialist Contract Duration: 65 Days - Inside IR35 Start Date: ASAP Security Clearance: Must have SC Clearance Day Rate: £500 per day Role Summary: The CyberArk Specialist will join the CyberArk delivery team to deploy the core CyberArk Privileged Access Security (PAS) solution into a public sector client. This role involves the installation, configuration, testing, and account onboarding of the CyberArk core PAS across Windows and RHEL target applications and Servers. The specialist will provide technical expertise related to the CyberArk PAS suite within on-premise, AWS, and Azure environments. CyberArk Components: Enterprise Password Vault (EPV) Password Vault Web Access (PVWA) Central Policy Manager (CPM) Privileged Session Manager (PSM) HTML5 Gateway (H5G) Privileged Threat Analytics Essential Responsibilities and Requirements: Demonstrated hands-on experience with CyberArk's Privileged Identity and Session Management Suites (EPV, CPM, PVWA, PSM, HTML5GW, and DR). Proven experience in extending existing CyberArk technologies and practices, providing recommendations to optimize or enhance BAU services. Strong knowledge of PAM processes, procedures, and onboarding of accounts into a PAM solution, ideally CyberArk. Required Experience & Qualifications: Familiarity with major operating systems such as Microsoft Windows, UNIX, Linux, and Middleware technologies. Understanding of Active Directory structures, Identity Management policies, and processes. Knowledge of PAM aspects for major RDBMS such as Microsoft SQL, Oracle, etc. Experience in facilitating business process design related to managing identities and access privileges. Previous role as a BAU Support Engineer for a PAM solution, preferably CyberArk. Key Skills and Behaviours: Flexible approach with the ability to work cooperatively in a team environment. Self-starter with the ability to perform quality assurance and control, ensuring technical deliverables are error-free. Experience in supporting large, complex technical environments. Methodical and structured approach to tasks. Ability to organize and prioritize tasks effectively. Strong interpersonal skills to establish and maintain relationships and interact with team members. Excellent organization and time management skills. Strong analytical and problem-solving skills.
Lead Security Architect - Application £80,000 - £95,000 + 10% bonus + benefits West Yorkshire/Hybrid Fruition IT are partnering with a UK national services provider who are going through change, and looking to bring in a skilled Architect to help them set direction and architecture roadmaps for Security. This is a newly created role within a structure of SME domain specialists. This a fantastic opportunity to really take ownership of the application security domain and really be autonomous within that space, own the process and the business unit. The role: Setting the direction and implementing architecture roadmaps. Be the SME specialist for Application Security. Be autonomous within Application Security, take true ownership! Establish and advocate for security best practices. Take a lead, own the process and business unit. Act as the go-to expert, leveraging internal and external resources to deliver top-tier solutions at the highest standard. Experience: Software/Application focused security Migration to Cloud would be ideal Offer: Base Salary: £80,000 - £95,000 (negotiable depending on experience) Bonus: 10% Benefits: Pension, Healthcare, Life Assurance, etc Role requires the chosen individual to be present one day every two weeks in the West Yorkshire head office. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
26/04/2024
Full time
Lead Security Architect - Application £80,000 - £95,000 + 10% bonus + benefits West Yorkshire/Hybrid Fruition IT are partnering with a UK national services provider who are going through change, and looking to bring in a skilled Architect to help them set direction and architecture roadmaps for Security. This is a newly created role within a structure of SME domain specialists. This a fantastic opportunity to really take ownership of the application security domain and really be autonomous within that space, own the process and the business unit. The role: Setting the direction and implementing architecture roadmaps. Be the SME specialist for Application Security. Be autonomous within Application Security, take true ownership! Establish and advocate for security best practices. Take a lead, own the process and business unit. Act as the go-to expert, leveraging internal and external resources to deliver top-tier solutions at the highest standard. Experience: Software/Application focused security Migration to Cloud would be ideal Offer: Base Salary: £80,000 - £95,000 (negotiable depending on experience) Bonus: 10% Benefits: Pension, Healthcare, Life Assurance, etc Role requires the chosen individual to be present one day every two weeks in the West Yorkshire head office. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
*CANDIDATE MUST HOLD ACTIVE SC CLEARANCE DUE TO THE NATURE OF THE ROLE* Role: Infrastructure Support Specialist Location: Edinburgh - Onsite IR35 Status: Outside Clearance: Must hold SC Clearance Site Hours: 07:00 - 16:30 Mon -Thurs and 07:00 - 13:30 Fri We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability. Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles Able to identify, define and resolve complex issues with Microsoft Windows and Office applications Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines Ability to author documents such as reports, policies, procedures and workflows ESSENTIALS SKILLS/QUALIFICATIONS: Active Directory SCCM management & operation (or similar network management system) Microsoft WSUS (Windows Server Update Services) Ivanti Security Controls Ivanti Device and Application Control Avecto Defendpoint
26/04/2024
Project-based
*CANDIDATE MUST HOLD ACTIVE SC CLEARANCE DUE TO THE NATURE OF THE ROLE* Role: Infrastructure Support Specialist Location: Edinburgh - Onsite IR35 Status: Outside Clearance: Must hold SC Clearance Site Hours: 07:00 - 16:30 Mon -Thurs and 07:00 - 13:30 Fri We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability. Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles Able to identify, define and resolve complex issues with Microsoft Windows and Office applications Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines Ability to author documents such as reports, policies, procedures and workflows ESSENTIALS SKILLS/QUALIFICATIONS: Active Directory SCCM management & operation (or similar network management system) Microsoft WSUS (Windows Server Update Services) Ivanti Security Controls Ivanti Device and Application Control Avecto Defendpoint
Job Purpose & Summary Your expertise as a Multimedia Specialist is essential to our team. This is a multi-disciplinary role across a broad range of platforms, and you will need to be an expert in graphic design, photography, videography, web development and search engine marketing. You will work both independently and as part of a team, and your ability to execute these tasks effectively is crucial to the growth and prosperity of our organisation. Key responsibilities Implement and manage performance of Magenta, Joomla, Shopify, WordPress & HTML sites via organic search engine marketing. Devise, develop and execute off-page linking strategies, where necessary. Optimize websites, Google/Facebook feeds to ensure content engagement and conversion. Monitor performance of sites against acquisition targets identifying areas for improvement and provide recommendations. Create and implement on-page and off-page strategies to facilitate acquisition targets across all digital channels. Identify digital gaps and provide development team with recommendations for implementation based on driving maximum traffic, engagement and conversion while following white-hat SEO best practices. Monitor competitors and provide recommendations to ensure clients achieve maximum returns. Development in conjunction with design team for specific landing page optimization/conversion AdWords campaigns across Magento, Joomla, Shopify, WordPress and HTML. Provide assistance with specifying and designing Internet strategies and web-based methods. Oversee the creative process and give guidance to the design/media team as required. Collaborate with web developers to integrate multimedia elements into websites and optimize user experiences. Ensure content is responsive and accessible. Create and format multimedia content for various media platforms, adapting content to meet platform-specific requirements and trends. Testing multimedia products for technical errors or faults and correct accordingly. Analysing, designing and developing Internet sites applying a mixture of artistry and creativity with software programming and Scripting languages and interfacing with operating environments. Communicating with network specialists regarding web-related issues, such as security and hosting websites, to control and enforce Internet and web server security, space allocation, user access, business continuity, website backup and disaster recovery planning. Designing, developing and integrating computer code with other specialised inputs, such as image files, audio files and Scripting languages, to produce, maintain and support websites. Continue to develop enhancements for product HyperGift. Monitor Product HyperGift sales and provide marketing strategies for current HyperGift clients. Production of HyperGift training videos. Monitor and upgrade Product HyperGift Voucher Templates. Skills and Qualifications Minimum of 5 years' in SEO and development experience across multiple CMS/websites. Excellent analytical skills with experience of delivering reports and ensuring recommended actions. Working development knowledge of Opensource CMS, Shopify, PHP, HTML 5, Java and Python. C# added advantage. Proficiency in multimedia software and tools, such as Adobe Creative Suite (Premiere Pro, After Effects, Photoshop, Illustrator), Final Cut Pro, or similar. Strong understanding of photo/video production techniques, including shooting, editing, color correction, and sound design. Drone operator experience, preferably DJI. A good understanding of technologies used to run, track and optimise campaigns. Super analytical, evaluative and problem-solving abilities. Ability to establish priorities, work independently and proceed with objectives without supervision. Team Player.
26/04/2024
Full time
Job Purpose & Summary Your expertise as a Multimedia Specialist is essential to our team. This is a multi-disciplinary role across a broad range of platforms, and you will need to be an expert in graphic design, photography, videography, web development and search engine marketing. You will work both independently and as part of a team, and your ability to execute these tasks effectively is crucial to the growth and prosperity of our organisation. Key responsibilities Implement and manage performance of Magenta, Joomla, Shopify, WordPress & HTML sites via organic search engine marketing. Devise, develop and execute off-page linking strategies, where necessary. Optimize websites, Google/Facebook feeds to ensure content engagement and conversion. Monitor performance of sites against acquisition targets identifying areas for improvement and provide recommendations. Create and implement on-page and off-page strategies to facilitate acquisition targets across all digital channels. Identify digital gaps and provide development team with recommendations for implementation based on driving maximum traffic, engagement and conversion while following white-hat SEO best practices. Monitor competitors and provide recommendations to ensure clients achieve maximum returns. Development in conjunction with design team for specific landing page optimization/conversion AdWords campaigns across Magento, Joomla, Shopify, WordPress and HTML. Provide assistance with specifying and designing Internet strategies and web-based methods. Oversee the creative process and give guidance to the design/media team as required. Collaborate with web developers to integrate multimedia elements into websites and optimize user experiences. Ensure content is responsive and accessible. Create and format multimedia content for various media platforms, adapting content to meet platform-specific requirements and trends. Testing multimedia products for technical errors or faults and correct accordingly. Analysing, designing and developing Internet sites applying a mixture of artistry and creativity with software programming and Scripting languages and interfacing with operating environments. Communicating with network specialists regarding web-related issues, such as security and hosting websites, to control and enforce Internet and web server security, space allocation, user access, business continuity, website backup and disaster recovery planning. Designing, developing and integrating computer code with other specialised inputs, such as image files, audio files and Scripting languages, to produce, maintain and support websites. Continue to develop enhancements for product HyperGift. Monitor Product HyperGift sales and provide marketing strategies for current HyperGift clients. Production of HyperGift training videos. Monitor and upgrade Product HyperGift Voucher Templates. Skills and Qualifications Minimum of 5 years' in SEO and development experience across multiple CMS/websites. Excellent analytical skills with experience of delivering reports and ensuring recommended actions. Working development knowledge of Opensource CMS, Shopify, PHP, HTML 5, Java and Python. C# added advantage. Proficiency in multimedia software and tools, such as Adobe Creative Suite (Premiere Pro, After Effects, Photoshop, Illustrator), Final Cut Pro, or similar. Strong understanding of photo/video production techniques, including shooting, editing, color correction, and sound design. Drone operator experience, preferably DJI. A good understanding of technologies used to run, track and optimise campaigns. Super analytical, evaluative and problem-solving abilities. Ability to establish priorities, work independently and proceed with objectives without supervision. Team Player.
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a M365 Platform Manager. This manager will have a heavy focus with MS Teams. The team is seeking at least three to four years' experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. Also will need experience with SharePoint Online, OneDrive, OneNote, Planner Streams, PowerShell, etc. They will manage a team of consultants and focus on policies, compliance, change management, etc. Responsibilities: Provide leadership in establishing robust M365 service administration protocols Administers M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Continually develops the processes and policies for provisioning Forms a community with the Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Qualifications Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
25/04/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a M365 Platform Manager. This manager will have a heavy focus with MS Teams. The team is seeking at least three to four years' experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. Also will need experience with SharePoint Online, OneDrive, OneNote, Planner Streams, PowerShell, etc. They will manage a team of consultants and focus on policies, compliance, change management, etc. Responsibilities: Provide leadership in establishing robust M365 service administration protocols Administers M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Continually develops the processes and policies for provisioning Forms a community with the Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Qualifications Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
T he Opportunity : Our client, an integrated infrastructure solutions business, is currently looking for an ICT Infrastructure Specialist to join their ICT Department based near Middlesbrough. Helping to maintain high levels of safety, availability and reliability for ICT services, by ensuring effective, accurate provision of a diverse range of ICT systems and services across company sites. Skills and Experience: Strong knowledge of Windows Server 2012/2016 in physical and virtual environments Good grasp of Active Directory, DNS and DHCP Thorough understanding of IP Networking and Routing Experience With SQL and Exchange Server An understanding of Cyber Security and Firewalls Role and Responsibilities: Provide support to the ICT Team on matters concerning infrastructure and applications Take full responsibility for the successful delivery of assigned projects Document and maintain configuration for the design, configuration, processes and tools of ICT infrastructure Act as an escalation point for difficult or complex incidents Assist with the day-to-day maintenance of the company endpoint management and reporting systems (Cyber Security, Active Directory, Group Policy) Please call Matthew Craig here at ISR Recruitment to learn more.
25/04/2024
Full time
T he Opportunity : Our client, an integrated infrastructure solutions business, is currently looking for an ICT Infrastructure Specialist to join their ICT Department based near Middlesbrough. Helping to maintain high levels of safety, availability and reliability for ICT services, by ensuring effective, accurate provision of a diverse range of ICT systems and services across company sites. Skills and Experience: Strong knowledge of Windows Server 2012/2016 in physical and virtual environments Good grasp of Active Directory, DNS and DHCP Thorough understanding of IP Networking and Routing Experience With SQL and Exchange Server An understanding of Cyber Security and Firewalls Role and Responsibilities: Provide support to the ICT Team on matters concerning infrastructure and applications Take full responsibility for the successful delivery of assigned projects Document and maintain configuration for the design, configuration, processes and tools of ICT infrastructure Act as an escalation point for difficult or complex incidents Assist with the day-to-day maintenance of the company endpoint management and reporting systems (Cyber Security, Active Directory, Group Policy) Please call Matthew Craig here at ISR Recruitment to learn more.
Our client is looking for a skilled and enthusiastic network engineer to join their team based around Glasgow. The ideal candidate will have a strong grasp of the requirements below. If you feel that you are capable, I would love to hear from you and discuss the position in full. Duties and Responsibilities Design, implement, configure and manage the organisation's network infrastructure, including LANs, WANs, VPNs, Routers, Switches, Firewalls, and wireless access points. Identify and address issues to ensure high availability, reliability, and optimal performance. Deploy and maintain the systems' infrastructure, including Servers, storage solutions, operating systems, virtualisation platforms and cloud services. Manage network and systems capacity planning to accommodate growth and changing computing requirements. Collaborate with IT teams worldwide to develop integrated network and systems solutions aligned with business objectives and technology standards. Perform regular security assessments and audits to identify vulnerabilities and implement necessary patches, updates, and security protocols. Design, implement and maintain disaster recovery and business continuity plans. Provide technical support to end-users and other IT teams, addressing network and systems-related incidents and challenges. Document network and systems configurations, procedures, and troubleshooting guides to facilitate knowledge sharing and training. Stay informed about emerging technologies, industry trends, and best practices in networking and systems engineering. Automate network and systems tasks using Scripting languages and configuration management tools. Work with vendors and service providers for procurement, maintenance, and support of network and systems equipment and software. Install hardware for systems and users, as required. Packaging and deployment of applications and software updates. Identify, propose, contribute and manage IT projects for continuous improvement. Qualifications, Knowledge & Skills Bachelor's degree in Computer Science, Information Technology, or related field; or relevant work experience for a minimum of five years. Proven experience as a Network Engineer/Administrator, Systems Engineer/Administrator, or similar role, demonstrating proficiency in both networking and systems administration. Strong understanding of network protocols, routing, switching, and network security practices. Familiarity with various operating systems, including Windows and VMWare ESXi and experience in system administration. Proficiency in configuring and managing virtualisation platforms such as VMware. Scripting skills (eg, PowerShell) for network and systems automation and optimisation. Knowledge of hardware components, server architecture, and storage systems (SANs). Familiarity with security tools, encryption, certificates, PKI, authentication, and patch management for both networks and systems. Excellent communication skills to collaborate effectively with technical and non-technical teams. Strong problem-solving abilities for diagnosing and resolving complex network and systems issues. Ability to manage multiple tasks, projects, and priorities while adhering to deadlines. Main benefits: Salary Life Assurance x 4 times annual salary Critical Illness x 2 times annual salary Westfield Health Cover - CashPlan and Hospital Plan Personal Private Pension (currently Scottish Widows). Salary Exchange. 5% company contribution 34 day holiday (includes public holidays) Contribution to fitness club or classes Please send a copy of your CV for more information and to discuss your suitability. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
25/04/2024
Full time
Our client is looking for a skilled and enthusiastic network engineer to join their team based around Glasgow. The ideal candidate will have a strong grasp of the requirements below. If you feel that you are capable, I would love to hear from you and discuss the position in full. Duties and Responsibilities Design, implement, configure and manage the organisation's network infrastructure, including LANs, WANs, VPNs, Routers, Switches, Firewalls, and wireless access points. Identify and address issues to ensure high availability, reliability, and optimal performance. Deploy and maintain the systems' infrastructure, including Servers, storage solutions, operating systems, virtualisation platforms and cloud services. Manage network and systems capacity planning to accommodate growth and changing computing requirements. Collaborate with IT teams worldwide to develop integrated network and systems solutions aligned with business objectives and technology standards. Perform regular security assessments and audits to identify vulnerabilities and implement necessary patches, updates, and security protocols. Design, implement and maintain disaster recovery and business continuity plans. Provide technical support to end-users and other IT teams, addressing network and systems-related incidents and challenges. Document network and systems configurations, procedures, and troubleshooting guides to facilitate knowledge sharing and training. Stay informed about emerging technologies, industry trends, and best practices in networking and systems engineering. Automate network and systems tasks using Scripting languages and configuration management tools. Work with vendors and service providers for procurement, maintenance, and support of network and systems equipment and software. Install hardware for systems and users, as required. Packaging and deployment of applications and software updates. Identify, propose, contribute and manage IT projects for continuous improvement. Qualifications, Knowledge & Skills Bachelor's degree in Computer Science, Information Technology, or related field; or relevant work experience for a minimum of five years. Proven experience as a Network Engineer/Administrator, Systems Engineer/Administrator, or similar role, demonstrating proficiency in both networking and systems administration. Strong understanding of network protocols, routing, switching, and network security practices. Familiarity with various operating systems, including Windows and VMWare ESXi and experience in system administration. Proficiency in configuring and managing virtualisation platforms such as VMware. Scripting skills (eg, PowerShell) for network and systems automation and optimisation. Knowledge of hardware components, server architecture, and storage systems (SANs). Familiarity with security tools, encryption, certificates, PKI, authentication, and patch management for both networks and systems. Excellent communication skills to collaborate effectively with technical and non-technical teams. Strong problem-solving abilities for diagnosing and resolving complex network and systems issues. Ability to manage multiple tasks, projects, and priorities while adhering to deadlines. Main benefits: Salary Life Assurance x 4 times annual salary Critical Illness x 2 times annual salary Westfield Health Cover - CashPlan and Hospital Plan Personal Private Pension (currently Scottish Widows). Salary Exchange. 5% company contribution 34 day holiday (includes public holidays) Contribution to fitness club or classes Please send a copy of your CV for more information and to discuss your suitability. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Key Accountabilities Lead the creation, development, and management of OTSNs risk assessment frameworks and principles to support the cyber security decision making processes within ET. Provide expert technical support for the risk assessment of vulnerabilities and deviations from the target state including agreeing mitigating actions within agreed delegated authority. Support the development of cyber security policies and specifications to reduce risk. Improve organisational cyber security maturity and support compliance with the NIS Regulation for the OTSN by managing OTSN registers in line with our risk appetite. Support the business to understand cyber security requirements for OTSN through engagement with projects and design teams on OTSN risks. Support the business to understand cyber security risks through appropriate reporting and communication of current risks and vulnerabilities. Influence security and resilience strategies to accelerate cyber security risk reduction. Support the optimisation of OTSN management strategies in the long-term interests of consumers. Experience Relevant experience risk reporting including leading teams of risk analysts and/or project management. Strong data analytical skills and excellent written and communication skills with the ability to interface comfortably with senior stakeholders. Strong investigation and problem-solving skills, demonstrating autonomy and initiative. Proactive with the ability to work under tight deadline pressures across multiple workstreams. Sound understanding and proven experience of IEC 62443, ISO27000, NIST CSF and audit processes. Experience of introducing changes to specifications or policies that apply to a technical audience. Extensive experience communicating difficult and standard issues associated with areas of expertise in a clear and concise manner both verbally & in writing. Eager to develop their business and technical skills, you will be comfortable breaking new ground and changing the way the business makes decisions. Technical or Specialist Technical understanding of the LAN/WAN Networks and Operational Technology (OT). Detailed understanding of how cyber security risks can manifest within networks, devices, and systems. Understanding of asset management principles, including risk management, decision making, planning, asset life cycle and asset data/information. Experience of using and developing decision making frameworks and tools including economic assessments (NPV, CBA) and whole life asset assessments (WLV) Familiarity with international standards related to cyber security including IEC62443 and IEC62351 Commensurate experience with O365, including excel and preferable Power BI. Experience with MITRE ATT&CK desirable, preferably MITRE ICS.
25/04/2024
Full time
Key Accountabilities Lead the creation, development, and management of OTSNs risk assessment frameworks and principles to support the cyber security decision making processes within ET. Provide expert technical support for the risk assessment of vulnerabilities and deviations from the target state including agreeing mitigating actions within agreed delegated authority. Support the development of cyber security policies and specifications to reduce risk. Improve organisational cyber security maturity and support compliance with the NIS Regulation for the OTSN by managing OTSN registers in line with our risk appetite. Support the business to understand cyber security requirements for OTSN through engagement with projects and design teams on OTSN risks. Support the business to understand cyber security risks through appropriate reporting and communication of current risks and vulnerabilities. Influence security and resilience strategies to accelerate cyber security risk reduction. Support the optimisation of OTSN management strategies in the long-term interests of consumers. Experience Relevant experience risk reporting including leading teams of risk analysts and/or project management. Strong data analytical skills and excellent written and communication skills with the ability to interface comfortably with senior stakeholders. Strong investigation and problem-solving skills, demonstrating autonomy and initiative. Proactive with the ability to work under tight deadline pressures across multiple workstreams. Sound understanding and proven experience of IEC 62443, ISO27000, NIST CSF and audit processes. Experience of introducing changes to specifications or policies that apply to a technical audience. Extensive experience communicating difficult and standard issues associated with areas of expertise in a clear and concise manner both verbally & in writing. Eager to develop their business and technical skills, you will be comfortable breaking new ground and changing the way the business makes decisions. Technical or Specialist Technical understanding of the LAN/WAN Networks and Operational Technology (OT). Detailed understanding of how cyber security risks can manifest within networks, devices, and systems. Understanding of asset management principles, including risk management, decision making, planning, asset life cycle and asset data/information. Experience of using and developing decision making frameworks and tools including economic assessments (NPV, CBA) and whole life asset assessments (WLV) Familiarity with international standards related to cyber security including IEC62443 and IEC62351 Commensurate experience with O365, including excel and preferable Power BI. Experience with MITRE ATT&CK desirable, preferably MITRE ICS.
ICT Security Specialist / CCSA (Administrator) oder CCSE (Expert)/60 %/Bern Projekt/Rolle: Die Aufgabenstellung im Projekt besteht darin, einen erfahrenen ICT Security Spezialisten für den IT-Betrieb zu finden. Der gesuchte Mitarbeiter soll eine wichtige Rolle bei der Unterstützung der Migration im Projekt "Web Access Security" spielen und Änderungen an Firewall und anderen Sicherheitsperimetern umsetzen. Darüber hinaus wird erwartet, DASS er bei auftretenden Problemen im Sicherheitsbereich unterstützt und eng mit dem Chief Information Security Officer (CISO) oder dem Information Security Officer (ISO) zusammenarbeitet. Start 15.05. zu 60% bis Jahresende in Bern. Hauptaufgaben: Unterstützung bei der Migration im Projekt "Web Access Security" Durchführung von Änderungen an Firewall und anderen Sicherheitsperimetern Überprüfung der Sicherheitseinstellungen Behebung von Problemen im Bereich IT-Sicherheit Kommunikation mit dem Chief Information Security Officer (CISO) oder dem Information Security Officer (ISO) Anforderungen: Abgeschlossene Ausbildung oder Studium im Bereich Informatik Zertifizierung in Checkpoint, entweder CCSA (Administrator) oder CCSE (Expert) CCSA: Bestätigt Fähigkeiten in der Verwaltung von Check Point Security Gateways und Sicherheitsrichtlinien CCSE: Fortgeschrittene Zertifizierung in der Konfiguration und Verwaltung von Sicherheitsrichtlinien, VPNs und Intrusion Prevention Systemen Sprachen: Deutsch fliessend Englisch von Vorteil Referenznr.: 923349FC Rolle: ICT Security Spezialist Branche: Energie Einsatzort: Bern und Region Arbeitspensum: 60% Start: 15.05.2024/spätestens 01.06.24 Dauer: 31.12.2024 Sollte diese Position Ihr Interesse geweckt haben, senden Sie uns bitte Ihr komplettes Dossier via den Link in dieser Anzeige. Über uns: ITech Consult ist ein nach ISO 9001:2015 zertifiziertes Schweizer Unternehmen mit Niederlassungen in Deutschland und Irland. ITech Consult ist spezialisiert auf die Vermittlung von IT-Kandidaten für Auftragsarbeiten. Wir wurden 1997 von IT-Profis gegründet und wissen daher, wie wichtig die professionelle Unterstützung bei der Projektsuche und -arbeit ist.
25/04/2024
Project-based
ICT Security Specialist / CCSA (Administrator) oder CCSE (Expert)/60 %/Bern Projekt/Rolle: Die Aufgabenstellung im Projekt besteht darin, einen erfahrenen ICT Security Spezialisten für den IT-Betrieb zu finden. Der gesuchte Mitarbeiter soll eine wichtige Rolle bei der Unterstützung der Migration im Projekt "Web Access Security" spielen und Änderungen an Firewall und anderen Sicherheitsperimetern umsetzen. Darüber hinaus wird erwartet, DASS er bei auftretenden Problemen im Sicherheitsbereich unterstützt und eng mit dem Chief Information Security Officer (CISO) oder dem Information Security Officer (ISO) zusammenarbeitet. Start 15.05. zu 60% bis Jahresende in Bern. Hauptaufgaben: Unterstützung bei der Migration im Projekt "Web Access Security" Durchführung von Änderungen an Firewall und anderen Sicherheitsperimetern Überprüfung der Sicherheitseinstellungen Behebung von Problemen im Bereich IT-Sicherheit Kommunikation mit dem Chief Information Security Officer (CISO) oder dem Information Security Officer (ISO) Anforderungen: Abgeschlossene Ausbildung oder Studium im Bereich Informatik Zertifizierung in Checkpoint, entweder CCSA (Administrator) oder CCSE (Expert) CCSA: Bestätigt Fähigkeiten in der Verwaltung von Check Point Security Gateways und Sicherheitsrichtlinien CCSE: Fortgeschrittene Zertifizierung in der Konfiguration und Verwaltung von Sicherheitsrichtlinien, VPNs und Intrusion Prevention Systemen Sprachen: Deutsch fliessend Englisch von Vorteil Referenznr.: 923349FC Rolle: ICT Security Spezialist Branche: Energie Einsatzort: Bern und Region Arbeitspensum: 60% Start: 15.05.2024/spätestens 01.06.24 Dauer: 31.12.2024 Sollte diese Position Ihr Interesse geweckt haben, senden Sie uns bitte Ihr komplettes Dossier via den Link in dieser Anzeige. Über uns: ITech Consult ist ein nach ISO 9001:2015 zertifiziertes Schweizer Unternehmen mit Niederlassungen in Deutschland und Irland. ITech Consult ist spezialisiert auf die Vermittlung von IT-Kandidaten für Auftragsarbeiten. Wir wurden 1997 von IT-Profis gegründet und wissen daher, wie wichtig die professionelle Unterstützung bei der Projektsuche und -arbeit ist.
Hays are looking for a service desk analyst (2nd line support technician) to join a fast-growing SME MSP provider based near Aston. This role is an on-site position working with a good, strong delivery team. You must have skills in the following: Expert in Office 365 & Intune with an ability to learn quickly and support end-user devices to a second-line level. Strong experience working in an environment aligning with ITIL best practices. Strong Experience of managing Azure AD and Conditional Access. Experience with patch management. Experience in a 2nd line service desk role Experience in training and mentoring Experience of working with Windows operating system images and maintenance. Experience troubleshooting application issues, and investigating Servers, applications & GPOs. Ability to take log files and events, then problem solve, and root cause analysis issues. Strong problem-solving and investigative skills. A good understanding of end-user device security principles. A good understanding of network principals, wireless, Switches and ability to complete troubleshooting. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
25/04/2024
Full time
Hays are looking for a service desk analyst (2nd line support technician) to join a fast-growing SME MSP provider based near Aston. This role is an on-site position working with a good, strong delivery team. You must have skills in the following: Expert in Office 365 & Intune with an ability to learn quickly and support end-user devices to a second-line level. Strong experience working in an environment aligning with ITIL best practices. Strong Experience of managing Azure AD and Conditional Access. Experience with patch management. Experience in a 2nd line service desk role Experience in training and mentoring Experience of working with Windows operating system images and maintenance. Experience troubleshooting application issues, and investigating Servers, applications & GPOs. Ability to take log files and events, then problem solve, and root cause analysis issues. Strong problem-solving and investigative skills. A good understanding of end-user device security principles. A good understanding of network principals, wireless, Switches and ability to complete troubleshooting. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Hays are looking for a Head of Infrastructure Delivery to join a SME MSP business based on the outskirts of Birmingham. HYBRID working with 3 days in the office a week (non-negotiable) You will manage a small team of engineers and be client facing for implementing and onboarding new clients in to the MSP. Key requirements: AVD, Azure and Pre-Sales experience You must be a hands-on technical expert to be able to lead service design and implementation. Your Mission Discovery, Design and Delivery - Managing technical discovery for potential projects and or service improvements. Working against the clock to deliver proposed solution designs, obtaining assurance from our Technical Architect & ultimately being responsible for the delivery of the project and the project plan.Working closely with the wider business, customers & suppliers to ensure the solutions we deliver meet business outcomes. Automation - You will be responsible for driving efficiencies in our business processes and toolsets via automation. You will have proven experience. You use tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools. Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others. Major Incident Management - It doesn't happen often but when it does, you'll bring together infrastructure investigations for major incidents and work to resolve these with minimal downtime for our customers. Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWare Design, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active Directory including AAD, GPOs & UAC & RBAC model creation. Automation technologies Terraform, Powershell and Power Automate. Strong experience in hybrid cloud environments and modernising Legacy infrastructure. Strong experience managing Intune policies and configuration, with the ability to troubleshoot autonomously. Experience of working in an environment aligning to ITIL best practice and focusing on the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or workstreams within your programmes. Management and ongoing improvements to Office 365, security scores & feature development. A good understanding of cybersecurity principles and a security first approach to infrastructure design. Able to work with network Switches & Firewalls with the ability to troubleshoot autonomously. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
24/04/2024
Full time
Hays are looking for a Head of Infrastructure Delivery to join a SME MSP business based on the outskirts of Birmingham. HYBRID working with 3 days in the office a week (non-negotiable) You will manage a small team of engineers and be client facing for implementing and onboarding new clients in to the MSP. Key requirements: AVD, Azure and Pre-Sales experience You must be a hands-on technical expert to be able to lead service design and implementation. Your Mission Discovery, Design and Delivery - Managing technical discovery for potential projects and or service improvements. Working against the clock to deliver proposed solution designs, obtaining assurance from our Technical Architect & ultimately being responsible for the delivery of the project and the project plan.Working closely with the wider business, customers & suppliers to ensure the solutions we deliver meet business outcomes. Automation - You will be responsible for driving efficiencies in our business processes and toolsets via automation. You will have proven experience. You use tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools. Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others. Major Incident Management - It doesn't happen often but when it does, you'll bring together infrastructure investigations for major incidents and work to resolve these with minimal downtime for our customers. Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWare Design, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active Directory including AAD, GPOs & UAC & RBAC model creation. Automation technologies Terraform, Powershell and Power Automate. Strong experience in hybrid cloud environments and modernising Legacy infrastructure. Strong experience managing Intune policies and configuration, with the ability to troubleshoot autonomously. Experience of working in an environment aligning to ITIL best practice and focusing on the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or workstreams within your programmes. Management and ongoing improvements to Office 365, security scores & feature development. A good understanding of cybersecurity principles and a security first approach to infrastructure design. Able to work with network Switches & Firewalls with the ability to troubleshoot autonomously. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
API Product Evangelist - Developers Marketplace One of the worlds great telecoms companies is expanding its developer marketplace. This company are a global brand name renowned for product innovation. This is an exciting and rare opportunity to join an empowered team which operates as an agile start-up, whilst equally benefiting from the scale and recognition of a global brand. Theye are looking for a disruptor who is ready to change the way our business operates and who will help shape the set-up of our new Developer Marketplace channel. They are seeking a dynamic API Product Specialist to join our team. The API Product Specialist will work with Business product teams to help design and deliver the successful adoption of API based products and services via Developer Marketplace. This will involve providing consultancy on API technologies to the wider organisation, contributing to product development initiatives, and ensuring alignment with the development of strategic product portfolios and API relevant industry initiatives Responsibilities Collaborate with cross-functional teams, including software developers, designers, and product managers, to drive the development and enhancement of API products, ensuring alignment with technical standards, quality standards, and regulatory requirements. Engage with publishers and consumers of API products, internal and external stakeholders and industry partners to gather feedback, understand requirements, and prioritise product features and enhancements, fostering strong relationships with a goal to drive customer satisfaction. Create comprehensive documentation for APIs, including impact assessments, technical white-papers, and best practices, to facilitate seamless integration and usage by internal and external stakeholders. Work closely with development teams, system architects, project managers, and other stakeholders to gather requirements, define API specifications, and ensure successful integration and deployment of products and solutions on Developer Marketplace. Input into the implementation of robust security measures and protocols to protect APIs against potential threats and vulnerabilities, ensuring data integrity, confidentiality, and compliance with relevant regulations. Provide training, guidance, and support to internal teams and external partners on API usage, best practices, troubleshooting, and integration techniques. Collaborate with the Developer Relations team to develop product messaging, positioning, and support product launches, promotions, hackathons and other tech focussed events. Provide insights that can guide the business to identify market trends, customer needs, and emerging opportunities, informing product development priorities and go-to-market strategies. Required Skills 5+ years of delivering API based solutions within an API tech or eCommerce firm that involved engagement with developer community, driving innovation and exposure to emerging technology. Customer-centric mindset with a passion for delivering digital solutions to meet real-world customer problems. Deep understanding of API technologies, standards and protocols, as well as experience with API management platforms and tools. Strong problem-solving skills, with the ability to translate complex technical concepts into clear, actionable insights and recommendations. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and communicate with stakeholders at all levels. Leverage the latest tech capability in API Management, API Developer Tools and Low Code/No Code Visual Builders. Experience in eCommerce, customer onboarding and digital purchasing journeys. Work in close collaboration with product, technology, developer relations and commercial teams. Technical background and/or strong technical competency a plus Proven experience working in customer centric, lean and agile development processes. Tools and Low Code/No Code Visual Builders. Experience in eCommerce, customer onboarding and digital purchasing journeys. Work in close collaboration with product, technology, developer relations and commercial teams. Technical background and/or strong technical competency a plus Proven experience working in customer centric, lean and agile development processes. Strong awareness and curiosity around digital and technology trends, thrives in a rapidly evolving environment. This is a wonderful opportunity to work for ones of the worlds great companies as they expand their product portfolio. The position offers a basic salary up to £110K + bonus + car allowance + corporate package. The working arrangements are 1 or 2 days a week in London with the rest WFH.
24/04/2024
Full time
API Product Evangelist - Developers Marketplace One of the worlds great telecoms companies is expanding its developer marketplace. This company are a global brand name renowned for product innovation. This is an exciting and rare opportunity to join an empowered team which operates as an agile start-up, whilst equally benefiting from the scale and recognition of a global brand. Theye are looking for a disruptor who is ready to change the way our business operates and who will help shape the set-up of our new Developer Marketplace channel. They are seeking a dynamic API Product Specialist to join our team. The API Product Specialist will work with Business product teams to help design and deliver the successful adoption of API based products and services via Developer Marketplace. This will involve providing consultancy on API technologies to the wider organisation, contributing to product development initiatives, and ensuring alignment with the development of strategic product portfolios and API relevant industry initiatives Responsibilities Collaborate with cross-functional teams, including software developers, designers, and product managers, to drive the development and enhancement of API products, ensuring alignment with technical standards, quality standards, and regulatory requirements. Engage with publishers and consumers of API products, internal and external stakeholders and industry partners to gather feedback, understand requirements, and prioritise product features and enhancements, fostering strong relationships with a goal to drive customer satisfaction. Create comprehensive documentation for APIs, including impact assessments, technical white-papers, and best practices, to facilitate seamless integration and usage by internal and external stakeholders. Work closely with development teams, system architects, project managers, and other stakeholders to gather requirements, define API specifications, and ensure successful integration and deployment of products and solutions on Developer Marketplace. Input into the implementation of robust security measures and protocols to protect APIs against potential threats and vulnerabilities, ensuring data integrity, confidentiality, and compliance with relevant regulations. Provide training, guidance, and support to internal teams and external partners on API usage, best practices, troubleshooting, and integration techniques. Collaborate with the Developer Relations team to develop product messaging, positioning, and support product launches, promotions, hackathons and other tech focussed events. Provide insights that can guide the business to identify market trends, customer needs, and emerging opportunities, informing product development priorities and go-to-market strategies. Required Skills 5+ years of delivering API based solutions within an API tech or eCommerce firm that involved engagement with developer community, driving innovation and exposure to emerging technology. Customer-centric mindset with a passion for delivering digital solutions to meet real-world customer problems. Deep understanding of API technologies, standards and protocols, as well as experience with API management platforms and tools. Strong problem-solving skills, with the ability to translate complex technical concepts into clear, actionable insights and recommendations. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and communicate with stakeholders at all levels. Leverage the latest tech capability in API Management, API Developer Tools and Low Code/No Code Visual Builders. Experience in eCommerce, customer onboarding and digital purchasing journeys. Work in close collaboration with product, technology, developer relations and commercial teams. Technical background and/or strong technical competency a plus Proven experience working in customer centric, lean and agile development processes. Tools and Low Code/No Code Visual Builders. Experience in eCommerce, customer onboarding and digital purchasing journeys. Work in close collaboration with product, technology, developer relations and commercial teams. Technical background and/or strong technical competency a plus Proven experience working in customer centric, lean and agile development processes. Strong awareness and curiosity around digital and technology trends, thrives in a rapidly evolving environment. This is a wonderful opportunity to work for ones of the worlds great companies as they expand their product portfolio. The position offers a basic salary up to £110K + bonus + car allowance + corporate package. The working arrangements are 1 or 2 days a week in London with the rest WFH.