*CANDIDATE MUST HOLD ACTIVE SECURITY CLEARANCE FOR THIS ROLE* Job title: Desktop Engineer (with network experience) Contract length: 3-months Location: Edinburgh, Scotland Client: Defence Organisation Supporting one of our clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents along with some physical network duties. The site benefits from: Easy access to travel links Free on-site parking Employee rates at the on-site restaurant Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed. Due to the nature of our client's work the successful candidate will need to be hold SC Security Clearance. For this reason, we are only able to progress with applications from British nationals. Primary role requirements: Responsible for maintaining and promoting highest level of service to the client Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient Responsible for Incident ticket handling, escalation and problem diagnosis Desktop/Laptop/VDI - build, configuration and deployment to end users Assist with software installation/deployment Assist with Smarthphone deployments Secondary role requirements: Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets Hardware installation/upgrade/break fix for desktop, laptop, and server Smarthpone support Network patching and troubleshooting Essential Skills and Qualifications: Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support Knowledge of Microsoft Office 2010 onwards Working knowledge of Active Directory - Users and Computers Have an understanding of DNS, DHCP Working knowledge of Cisco AnyConnect VPN RSA Secure Login administration Proven and demonstrable software and hardware troubleshooting skills Knowledge of Microsoft SCCM and OS/Application deployment Good written communication: concise and accurate call logging, documentation and email correspondence Able to work well as part of a team or independently Desirable skills/qualifications: ITIL Version 3/4 Foundation CompTia A+ Certification Microsoft Windows 7/10 training and certification
29/04/2024
Project-based
*CANDIDATE MUST HOLD ACTIVE SECURITY CLEARANCE FOR THIS ROLE* Job title: Desktop Engineer (with network experience) Contract length: 3-months Location: Edinburgh, Scotland Client: Defence Organisation Supporting one of our clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents along with some physical network duties. The site benefits from: Easy access to travel links Free on-site parking Employee rates at the on-site restaurant Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed. Due to the nature of our client's work the successful candidate will need to be hold SC Security Clearance. For this reason, we are only able to progress with applications from British nationals. Primary role requirements: Responsible for maintaining and promoting highest level of service to the client Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient Responsible for Incident ticket handling, escalation and problem diagnosis Desktop/Laptop/VDI - build, configuration and deployment to end users Assist with software installation/deployment Assist with Smarthphone deployments Secondary role requirements: Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets Hardware installation/upgrade/break fix for desktop, laptop, and server Smarthpone support Network patching and troubleshooting Essential Skills and Qualifications: Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support Knowledge of Microsoft Office 2010 onwards Working knowledge of Active Directory - Users and Computers Have an understanding of DNS, DHCP Working knowledge of Cisco AnyConnect VPN RSA Secure Login administration Proven and demonstrable software and hardware troubleshooting skills Knowledge of Microsoft SCCM and OS/Application deployment Good written communication: concise and accurate call logging, documentation and email correspondence Able to work well as part of a team or independently Desirable skills/qualifications: ITIL Version 3/4 Foundation CompTia A+ Certification Microsoft Windows 7/10 training and certification
NO SPONSORSHIP Windows Server Engineer SALARY: $145k - $165K plus 15% bonus LOCATION: Dallas 3 days in office and 2 days remote Looking for a Windows Systems Administration Engineer and operational support (both) in a large enterprise environment. cloud and on premises 2016 - 2019 sccm or similar tools The successful candidate must have prior experience designing, supporting and administering Windows server environment. Candidate should have through hands-on experience working in cloud environments preferably AWS. Responsibilities: Provide advanced Windows system administration, operational support, and problem resolution for a mixed Windows Server 2016 and 2019 environments Provide break/fix support for Windows Server OS and third-party application issues Troubleshoot hardware and software problems, take appropriate corrective action and/or interact with team members or vendors to work through issue resolution Automate processes to reduce hands on support Support cloud environments for Windows AMIs Qualifications: Technical Skills: In-depth knowledge of Windows Server 2016 and 2019 administration and support Experience with Powershell commands and scripts System administration experience and knowledge of VMware and administration of virtual Servers General working knowledge of NAS, SAN, and networking Active Directory administration experience Hands-on experience with cloud based architecture especially AWS Experience with terraform, or other infrastructure as code applications Experience with build automation a plus Software deployment experience through SCCM or similar tools is a plus Vulnerability remediation experience is a plus Education and/or Experience: Seven or more years of Windows Server installation, operations, administration, and maintenance of physical and virtualized Servers in an enterprise environment
26/04/2024
Full time
NO SPONSORSHIP Windows Server Engineer SALARY: $145k - $165K plus 15% bonus LOCATION: Dallas 3 days in office and 2 days remote Looking for a Windows Systems Administration Engineer and operational support (both) in a large enterprise environment. cloud and on premises 2016 - 2019 sccm or similar tools The successful candidate must have prior experience designing, supporting and administering Windows server environment. Candidate should have through hands-on experience working in cloud environments preferably AWS. Responsibilities: Provide advanced Windows system administration, operational support, and problem resolution for a mixed Windows Server 2016 and 2019 environments Provide break/fix support for Windows Server OS and third-party application issues Troubleshoot hardware and software problems, take appropriate corrective action and/or interact with team members or vendors to work through issue resolution Automate processes to reduce hands on support Support cloud environments for Windows AMIs Qualifications: Technical Skills: In-depth knowledge of Windows Server 2016 and 2019 administration and support Experience with Powershell commands and scripts System administration experience and knowledge of VMware and administration of virtual Servers General working knowledge of NAS, SAN, and networking Active Directory administration experience Hands-on experience with cloud based architecture especially AWS Experience with terraform, or other infrastructure as code applications Experience with build automation a plus Software deployment experience through SCCM or similar tools is a plus Vulnerability remediation experience is a plus Education and/or Experience: Seven or more years of Windows Server installation, operations, administration, and maintenance of physical and virtualized Servers in an enterprise environment
We are currently looking on behalf of one of our important clients for a Microsoft Workplace/Client Systems Engineer (German Speaking). This role is permanent position based in Zürich Canton & comes with good home office allowance. Your Role: Plan & further develop client infrastructure & its services around M365 & Azure and ensure the engineering of the modern workplace. Design & automate an SCCM deployment environment & deal with current market trends in the client environment. Take Windows & System clients to the next level, ensure that customer solutions interact optimally with M365 & Azure & that business requirements are implemented accordingly. Develop concepts & proposed solutions, use O365 functions in client management & drive automation through process modelling & Scripting. Integrate new applications & systems & put them into operation. Implement projects efficiently & successfully. Develop & implement complex solutions in the M365 environment. Support & advise system developers, application managers, system users & external customers on system technology issues. Your Skills: At least 3 years of professional experience in Modern Workplace Management with Microsoft technologies. Very familiar with current Windows client functionalities such as AppLocker Windows Defender, Hello for Business, compliance policies & GPOs Skilled in automating processes with PowerShell. Experienced in managing projects as a project or partial-project manager. Your Profile: Completed University Degree in the area of Computer Science or similar. Self-motivated, conceptual, strong communication skills & team-oriented. Fluent in English & very good German language skills (to at least B2 Level) are mandatory requirements.
26/04/2024
Full time
We are currently looking on behalf of one of our important clients for a Microsoft Workplace/Client Systems Engineer (German Speaking). This role is permanent position based in Zürich Canton & comes with good home office allowance. Your Role: Plan & further develop client infrastructure & its services around M365 & Azure and ensure the engineering of the modern workplace. Design & automate an SCCM deployment environment & deal with current market trends in the client environment. Take Windows & System clients to the next level, ensure that customer solutions interact optimally with M365 & Azure & that business requirements are implemented accordingly. Develop concepts & proposed solutions, use O365 functions in client management & drive automation through process modelling & Scripting. Integrate new applications & systems & put them into operation. Implement projects efficiently & successfully. Develop & implement complex solutions in the M365 environment. Support & advise system developers, application managers, system users & external customers on system technology issues. Your Skills: At least 3 years of professional experience in Modern Workplace Management with Microsoft technologies. Very familiar with current Windows client functionalities such as AppLocker Windows Defender, Hello for Business, compliance policies & GPOs Skilled in automating processes with PowerShell. Experienced in managing projects as a project or partial-project manager. Your Profile: Completed University Degree in the area of Computer Science or similar. Self-motivated, conceptual, strong communication skills & team-oriented. Fluent in English & very good German language skills (to at least B2 Level) are mandatory requirements.
*CANDIDATE MUST HOLD ACTIVE SC CLEARANCE DUE TO THE NATURE OF THE ROLE* Role: Infrastructure Support Specialist Location: Edinburgh - Onsite IR35 Status: Outside Clearance: Must hold SC Clearance Site Hours: 07:00 - 16:30 Mon -Thurs and 07:00 - 13:30 Fri We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability. Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles Able to identify, define and resolve complex issues with Microsoft Windows and Office applications Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines Ability to author documents such as reports, policies, procedures and workflows ESSENTIALS SKILLS/QUALIFICATIONS: Active Directory SCCM management & operation (or similar network management system) Microsoft WSUS (Windows Server Update Services) Ivanti Security Controls Ivanti Device and Application Control Avecto Defendpoint
26/04/2024
Project-based
*CANDIDATE MUST HOLD ACTIVE SC CLEARANCE DUE TO THE NATURE OF THE ROLE* Role: Infrastructure Support Specialist Location: Edinburgh - Onsite IR35 Status: Outside Clearance: Must hold SC Clearance Site Hours: 07:00 - 16:30 Mon -Thurs and 07:00 - 13:30 Fri We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability. Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles Able to identify, define and resolve complex issues with Microsoft Windows and Office applications Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines Ability to author documents such as reports, policies, procedures and workflows ESSENTIALS SKILLS/QUALIFICATIONS: Active Directory SCCM management & operation (or similar network management system) Microsoft WSUS (Windows Server Update Services) Ivanti Security Controls Ivanti Device and Application Control Avecto Defendpoint
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job title: Desktop Engineer (with network experience) Contract length: 3-months Day rate: £240 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Supporting one of our clients based from in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents along with some physical network duties. The site benefits from: * Easy access to travel links * Free on-site parking * Employee rates at the on-site restaurant Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed. Due to the nature of our client's work the successful candidate will need to be hold SC Security Clearance. For this reason, we are only able to progress with applications from British nationals. Primary role requirements: * Responsible for maintaining and promoting highest level of service to the client * Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop/Laptop/VDI - build, configuration and deployment to end users * Assist with software installation/deployment * Assist with Smarthphone deployments Secondary role requirements: * Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets * Hardware installation/upgrade/break fix for desktop, laptop, and server * Smarthpone support * Network patching and troubleshooting Essential Skills and Qualifications: * Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support * Knowledge of Microsoft Office 2010 onwards * Working knowledge of Active Directory - Users and Computers * Have an understanding of DNS, DHCP * Working knowledge of Cisco AnyConnect VPN * RSA Secure Login administration * Proven and demonstrable software and hardware troubleshooting skills * Knowledge of Microsoft SCCM and OS/Application deployment * Good written communication: concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or independently Desirable skills/qualifications: * ITIL Version 3/4 Foundation * CompTia A+ Certification * Microsoft Windows 7/10 training and certification If you have the skill required, please apply now In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
25/04/2024
Project-based
Job title: Desktop Engineer (with network experience) Contract length: 3-months Day rate: £240 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Supporting one of our clients based from in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents along with some physical network duties. The site benefits from: * Easy access to travel links * Free on-site parking * Employee rates at the on-site restaurant Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed. Due to the nature of our client's work the successful candidate will need to be hold SC Security Clearance. For this reason, we are only able to progress with applications from British nationals. Primary role requirements: * Responsible for maintaining and promoting highest level of service to the client * Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop/Laptop/VDI - build, configuration and deployment to end users * Assist with software installation/deployment * Assist with Smarthphone deployments Secondary role requirements: * Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets * Hardware installation/upgrade/break fix for desktop, laptop, and server * Smarthpone support * Network patching and troubleshooting Essential Skills and Qualifications: * Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support * Knowledge of Microsoft Office 2010 onwards * Working knowledge of Active Directory - Users and Computers * Have an understanding of DNS, DHCP * Working knowledge of Cisco AnyConnect VPN * RSA Secure Login administration * Proven and demonstrable software and hardware troubleshooting skills * Knowledge of Microsoft SCCM and OS/Application deployment * Good written communication: concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or independently Desirable skills/qualifications: * ITIL Version 3/4 Foundation * CompTia A+ Certification * Microsoft Windows 7/10 training and certification If you have the skill required, please apply now In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Role: Service Lead - End User Device Builds Location: Hybrid - home based with regular travel (Oxfordshire/Thames Valley) Salary: £49,881 + a comprehensive range of Employee Benefits, (including 13.5% Pension scheme and a wide range of travel and shopping discounts) Key Skills: Build and delivery or End User Devices, (ITIL, ServiceNow, SLA's etc.) (Technical: Windows 10, M365, MEM/Intune, SCCM, Azure AD, Storage, Virtual Desktop, Storage solutions etc.) Why Apply: This is a key role responsible for ensuring that the End User Device services are built and delivered across the Thames Valley and Oxfordshire locations, meeting all required SLA's for EUD availability and strict accreditation. The Role: EUD Builds and Roll-outs - Manage quarterly builds and build roll-outs, (configuring drivers, updates/patches etc.), with the support of an EUD Engineer. Service Delivery - Manage service delivery in terms of regular stakeholder engagement and reporting. Working closely with stakeholders to plan, schedule and provide updates on all EUD projects. Accreditations and Audits - Work with external Assessor to ensure successful audits and accreditation across the End User Device services, (passing vulnerability tests etc.) The successful candidate will be able to demonstrate: Essential: 5+ years' experience technical expertise with End User Device technologies, technical experience to include: End User Device Builds/Configuration/Roll-outs, Windows 10, MEM/Intune, Azure AD, Storage, virtualisation etc, also more Legacy expertise, ie. SCCM expert level knowledge. 2+ years' experience in service delivery aspects including providing stakeholder updates of scheduled work Experience of audit processes, or supporting external auditors to secure necessary accreditations - highly beneficial Strong verbal and written communication skills to liaise confidently across the team and stakeholders Clean and current driving license 5+ years UK residency, (with no extended periods outside of the UK), in order to meet the necessary level of security vetting required. *You will need to be able to demonstrate that you have lived and worked in the UK for the last 5 years in order to meet the security vetting required for this role.*
25/04/2024
Full time
Role: Service Lead - End User Device Builds Location: Hybrid - home based with regular travel (Oxfordshire/Thames Valley) Salary: £49,881 + a comprehensive range of Employee Benefits, (including 13.5% Pension scheme and a wide range of travel and shopping discounts) Key Skills: Build and delivery or End User Devices, (ITIL, ServiceNow, SLA's etc.) (Technical: Windows 10, M365, MEM/Intune, SCCM, Azure AD, Storage, Virtual Desktop, Storage solutions etc.) Why Apply: This is a key role responsible for ensuring that the End User Device services are built and delivered across the Thames Valley and Oxfordshire locations, meeting all required SLA's for EUD availability and strict accreditation. The Role: EUD Builds and Roll-outs - Manage quarterly builds and build roll-outs, (configuring drivers, updates/patches etc.), with the support of an EUD Engineer. Service Delivery - Manage service delivery in terms of regular stakeholder engagement and reporting. Working closely with stakeholders to plan, schedule and provide updates on all EUD projects. Accreditations and Audits - Work with external Assessor to ensure successful audits and accreditation across the End User Device services, (passing vulnerability tests etc.) The successful candidate will be able to demonstrate: Essential: 5+ years' experience technical expertise with End User Device technologies, technical experience to include: End User Device Builds/Configuration/Roll-outs, Windows 10, MEM/Intune, Azure AD, Storage, virtualisation etc, also more Legacy expertise, ie. SCCM expert level knowledge. 2+ years' experience in service delivery aspects including providing stakeholder updates of scheduled work Experience of audit processes, or supporting external auditors to secure necessary accreditations - highly beneficial Strong verbal and written communication skills to liaise confidently across the team and stakeholders Clean and current driving license 5+ years UK residency, (with no extended periods outside of the UK), in order to meet the necessary level of security vetting required. *You will need to be able to demonstrate that you have lived and worked in the UK for the last 5 years in order to meet the security vetting required for this role.*
2nd Line Support Engineer - Cloud - Office 365 - SC Cleared - Wool, Dorset (RL7380) Location: Wool, Dorset Salary: Upto £37,000 (DOE) + Benefits Start Date: ASAP Please note this role unfortunately does not offer sponsorship. The Company Our client empowers people to create sustainable value with the clever use of technology. They are proud to be one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365 and Microsoft 365. Their deep expertise has led to a long track record of success delivering transformational IT services and solutions for their customers. The Role Our client is seeking an experienced 2nd Line Support Engineer. This position is perfect for someone seeking a challenging role with ample opportunity for career growth. The role will suit an experienced 2nd Line Support Engineer residing in the UK. You've been in this or similar role previously and have developed strong analytical and technical skills, having hands on experience in IT industry. This means working with latest technologies and supporting users is something you'll look forward to. You should be eligible for SC clearance. You will be mainly responsible for: Taking ownership and managing tickets through resolution or escalation is something you know all too well. Meeting your SLAs ( Service Level Agreements ) - troubleshooting, maintaining, and supporting a wide range of systems is just as important to you as answering queries and complaints. Taking ownership of your tickets, you're constantly involved in collaboration with the rest of the teams, ensuring personal and team objectives are achieved and providing further guidance when necessary. Upskilling yourself by gaining relevant qualifications and accreditations to further develop your skills. Understanding the importance of problem ownership and client success and aiming for top rated client feedback, providing high quality services. Handling client interaction, managing their expectations, reporting client facing risks and customer feedback with great professionalism. Ensuring quality delivery when working at any of their client sites and enjoy working it, all at the same time. Technical Skills: These are some of your areas of expertise and where you will be able to showcase your IT skills: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (Routers, Switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP Switches, Routers and Firewalls Citrix ( XenApp/XenDesktop) Formal IT qualification, ideally MCSE/MCITP or multiple MCPs massively advantageous Sharepoint 2010/2013 To apply for this 2nd Line Support Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
25/04/2024
Full time
2nd Line Support Engineer - Cloud - Office 365 - SC Cleared - Wool, Dorset (RL7380) Location: Wool, Dorset Salary: Upto £37,000 (DOE) + Benefits Start Date: ASAP Please note this role unfortunately does not offer sponsorship. The Company Our client empowers people to create sustainable value with the clever use of technology. They are proud to be one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365 and Microsoft 365. Their deep expertise has led to a long track record of success delivering transformational IT services and solutions for their customers. The Role Our client is seeking an experienced 2nd Line Support Engineer. This position is perfect for someone seeking a challenging role with ample opportunity for career growth. The role will suit an experienced 2nd Line Support Engineer residing in the UK. You've been in this or similar role previously and have developed strong analytical and technical skills, having hands on experience in IT industry. This means working with latest technologies and supporting users is something you'll look forward to. You should be eligible for SC clearance. You will be mainly responsible for: Taking ownership and managing tickets through resolution or escalation is something you know all too well. Meeting your SLAs ( Service Level Agreements ) - troubleshooting, maintaining, and supporting a wide range of systems is just as important to you as answering queries and complaints. Taking ownership of your tickets, you're constantly involved in collaboration with the rest of the teams, ensuring personal and team objectives are achieved and providing further guidance when necessary. Upskilling yourself by gaining relevant qualifications and accreditations to further develop your skills. Understanding the importance of problem ownership and client success and aiming for top rated client feedback, providing high quality services. Handling client interaction, managing their expectations, reporting client facing risks and customer feedback with great professionalism. Ensuring quality delivery when working at any of their client sites and enjoy working it, all at the same time. Technical Skills: These are some of your areas of expertise and where you will be able to showcase your IT skills: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (Routers, Switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP Switches, Routers and Firewalls Citrix ( XenApp/XenDesktop) Formal IT qualification, ideally MCSE/MCITP or multiple MCPs massively advantageous Sharepoint 2010/2013 To apply for this 2nd Line Support Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
NO SPONSORSHIP - NO CALLS FROM 3rd PARTIES PC TECHNICIAN Great soft skills because there is a lot of client interface Smarts & soft skills are everything Familiarity with SCCM is extremely helpful It's 100% desktop Start out at a six-month duration,but it can be renewed longer Project Tasks Image and configure end-user devices through MECM (SCCM) task sequence Deploy approved applications to endpoints through MECM Software Center Deliver and install endpoint devices and peripherals to end-user location Verify Workstation configuration and application functionality with end-user Troubleshoot any identified issues at the time of verification, or escalate to senior EUE team member Validate network printer installation Confirm presence of required mapped network drives Transfer local data where applicable Reclaim any replaced endpoint and peripherals to return to EUE inventory Communicate hardware deployment/reclaim with Asset Manager Skills Basic/Required Experience supporting Microsoft Windows 10 operating system Working knowledge of Microsoft 365 applications Ability to track and maintain hardware inventory (serial number/asset tag) to be communicated with Asset Manager Ability to lift equipment up to 30 lbs. (endpoint devices, peripherals) Preferred Experience supporting Microsoft Windows 11 operating system Experience with ServiceNow ITSM platform Experience with Microsoft Endpoint Configuration Manager (MECM) VACCINE REQUIRED Need a candidate to install and uninstall Software on 400 PC Laptops, desktops. All windows focused - 2-3 years experience
24/04/2024
Project-based
NO SPONSORSHIP - NO CALLS FROM 3rd PARTIES PC TECHNICIAN Great soft skills because there is a lot of client interface Smarts & soft skills are everything Familiarity with SCCM is extremely helpful It's 100% desktop Start out at a six-month duration,but it can be renewed longer Project Tasks Image and configure end-user devices through MECM (SCCM) task sequence Deploy approved applications to endpoints through MECM Software Center Deliver and install endpoint devices and peripherals to end-user location Verify Workstation configuration and application functionality with end-user Troubleshoot any identified issues at the time of verification, or escalate to senior EUE team member Validate network printer installation Confirm presence of required mapped network drives Transfer local data where applicable Reclaim any replaced endpoint and peripherals to return to EUE inventory Communicate hardware deployment/reclaim with Asset Manager Skills Basic/Required Experience supporting Microsoft Windows 10 operating system Working knowledge of Microsoft 365 applications Ability to track and maintain hardware inventory (serial number/asset tag) to be communicated with Asset Manager Ability to lift equipment up to 30 lbs. (endpoint devices, peripherals) Preferred Experience supporting Microsoft Windows 11 operating system Experience with ServiceNow ITSM platform Experience with Microsoft Endpoint Configuration Manager (MECM) VACCINE REQUIRED Need a candidate to install and uninstall Software on 400 PC Laptops, desktops. All windows focused - 2-3 years experience
*Role is onsite 5 days per week, we are unable to sponsor for this contract role* Prestigious Enterprise Company is currently seeking a Desktop SCCM Technician. Candidate will be responsible for the support, and on-going operation of the desktop and virtual desktop (SCCM) platforms. The position serves to drive change in technology and process to bring functionality, supportability, and security to the desktop infrastructure. Responsibilities: Provides support to staff. Documents common troubleshooting steps for first and second-level support teams. Performs routine and preventative system maintenance and implements changes to address production issues. Regularly participates in monthly off-hours maintenance windows. Qualifications: Bachelor's degree preferred. 3+ years of direct experience engineering desktop solutions in a large, global professional services firm. Additional experience supporting and administering desktop technologies including system patching, encryption, SCCM is preferred. Excellent written and verbal communication skills. Ability to clearly convey information to a broad audience. Technologies: Microsoft Systems Center Configuration Manager (SCCM), including: OS build deployments and task sequences. Microsoft Windows desktop management Basic Active Directory and Group Policy administration. Basic Windows OS security. Citrix virtual application and virtual desktop administration.
24/04/2024
Project-based
*Role is onsite 5 days per week, we are unable to sponsor for this contract role* Prestigious Enterprise Company is currently seeking a Desktop SCCM Technician. Candidate will be responsible for the support, and on-going operation of the desktop and virtual desktop (SCCM) platforms. The position serves to drive change in technology and process to bring functionality, supportability, and security to the desktop infrastructure. Responsibilities: Provides support to staff. Documents common troubleshooting steps for first and second-level support teams. Performs routine and preventative system maintenance and implements changes to address production issues. Regularly participates in monthly off-hours maintenance windows. Qualifications: Bachelor's degree preferred. 3+ years of direct experience engineering desktop solutions in a large, global professional services firm. Additional experience supporting and administering desktop technologies including system patching, encryption, SCCM is preferred. Excellent written and verbal communication skills. Ability to clearly convey information to a broad audience. Technologies: Microsoft Systems Center Configuration Manager (SCCM), including: OS build deployments and task sequences. Microsoft Windows desktop management Basic Active Directory and Group Policy administration. Basic Windows OS security. Citrix virtual application and virtual desktop administration.
Global Technology Solutions Ltd
Edinburgh, Midlothian
location: Edinburgh Pay rate: £200 per day Duration: 3-6 month contract Hours: 37.5-hour week between 07:30 - 17:30, Monday - Thursday and 07:30 - 16:00 on Fridays Must already hold SC Security Clearance Supporting one of our clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel links, free on-site parking and employee rates at the on-site restaurant. Primary role requirements: * Responsible for maintaining and promoting highest level of service to the client * Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop/Laptop/VDI - build, configuration and deployment to end users * Assist with software installation/deployment * Assist with Smarthphone deployments Secondary role requirements: * Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets * Hardware installation/upgrade/break fix for desktop, laptop, and server * Smarthpone support * Assisting with customer projects * Create and update procedural documentation * Basic telephony support and cable patching * Provide second line operational support across a variety of platforms. * Initial investigation and reporting of network failures. Essential Skills and Qualifications: * Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support * Knowledge of Microsoft Office 2010 onwards * Working knowledge of Active Directory - Users and Computers * Have an understanding of DNS, DHCP * Working knowledge of Cisco AnyConnect VPN * RSA Secure Login administration * Proven and demonstrable software and hardware troubleshooting skills * Knowledge of Microsoft SCCM and OS/Application deployment * Good written communication: concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or independently Desirable skills/qualifications: * ITIL Version 3/4 Foundation * CompTia A+ Certification * Microsoft Windows 7/10 training and certification If you have the skills required please apply now In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
23/04/2024
Project-based
location: Edinburgh Pay rate: £200 per day Duration: 3-6 month contract Hours: 37.5-hour week between 07:30 - 17:30, Monday - Thursday and 07:30 - 16:00 on Fridays Must already hold SC Security Clearance Supporting one of our clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel links, free on-site parking and employee rates at the on-site restaurant. Primary role requirements: * Responsible for maintaining and promoting highest level of service to the client * Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop/Laptop/VDI - build, configuration and deployment to end users * Assist with software installation/deployment * Assist with Smarthphone deployments Secondary role requirements: * Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets * Hardware installation/upgrade/break fix for desktop, laptop, and server * Smarthpone support * Assisting with customer projects * Create and update procedural documentation * Basic telephony support and cable patching * Provide second line operational support across a variety of platforms. * Initial investigation and reporting of network failures. Essential Skills and Qualifications: * Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support * Knowledge of Microsoft Office 2010 onwards * Working knowledge of Active Directory - Users and Computers * Have an understanding of DNS, DHCP * Working knowledge of Cisco AnyConnect VPN * RSA Secure Login administration * Proven and demonstrable software and hardware troubleshooting skills * Knowledge of Microsoft SCCM and OS/Application deployment * Good written communication: concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or independently Desirable skills/qualifications: * ITIL Version 3/4 Foundation * CompTia A+ Certification * Microsoft Windows 7/10 training and certification If you have the skills required please apply now In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.