You might have thought that as "Technology Partner of the Year 2023" our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you'd be wrong. Yes, we are all incredibly proud of our achievements, BUT we're insanely ambitious, full of new ideas, and we're ONLY JUST getting started. We want YOU to come and lead us and to help us to innovate faster & smarter. Are you ready for your next mission? If so, we'd love to hear from you Role Info: Software Development Director (Exec Team Seat) Remote Working with Ellesmere Port Office-Based Minimum 1 Day Per Week £120,000 - £140,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week. Operational Hours 8am - 7pm. Occasional Saturday work required. Reporting to: CEO Team Size: 12 Devs (UK Based) 4 QAs - (You will hire more!) Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More Your Background/Skills: Team Leadership, Software Project Delivery, Software, Automation Testing, DevOps, Software Development, Cloud Platforms, Strategic Thinking, Building Software Products, B2B SaaS, People/HR Tech. About us: We are the UK's leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We're not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: "It's so intuitive. It's built around how HR advice is actually provided. We're not fitting around the software; the software fits around us". Do you have experience leading software development teams? We are seeking a passionate and experienced leader to join our Executive Leadership Team as the Development Director for our empower® SaaS platform. In this critical role, you will be responsible for driving the development and delivery of our market-leading platform, ensuring it meets the evolving needs of our clients and delivers exceptional value. Where you'll add value: + Recruit, build and lead a high-performing team of developers and QA engineers + Foster a culture of innovation and continuous improvement with the development team + Define and execute the development roadmap for the empower® platform, aligned with product strategy and business objectives + Oversee the development life cycle, from technical design to development, testing, and deployment + Implement and maintain best practices for software development, including Agile methodologies, continuous integration/continuous delivery (CI/CD), and code quality assurance + Champion automated testing practices and tools, driving efficiency and improving software quality + Partner closely with the Product Management function to understand user needs and translate them into technical requirements + Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance the empower® platform + Contribute to the overall strategic direction of AdviserPlus, providing technical expertise and insights to the Executive Leadership Team About you: + Minimum 5 years' experience leading development teams in a fast-paced, technology-driven environment + Proven track record of successfully delivering complex software projects on time and within budget + Strong understanding of software development life cycle methodologies (Agile, Waterfall, etc.) + Experience with cloud platforms, preferably Azure, is a significant advantage + Expertise in automated testing frameworks and tools is a bonus + Excellent communication, collaboration, and leadership skills + Ability to think strategically and translate business needs into technical solutions + Passion for building high-quality, innovative software products What's on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
03/05/2024
Full time
You might have thought that as "Technology Partner of the Year 2023" our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you'd be wrong. Yes, we are all incredibly proud of our achievements, BUT we're insanely ambitious, full of new ideas, and we're ONLY JUST getting started. We want YOU to come and lead us and to help us to innovate faster & smarter. Are you ready for your next mission? If so, we'd love to hear from you Role Info: Software Development Director (Exec Team Seat) Remote Working with Ellesmere Port Office-Based Minimum 1 Day Per Week £120,000 - £140,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week. Operational Hours 8am - 7pm. Occasional Saturday work required. Reporting to: CEO Team Size: 12 Devs (UK Based) 4 QAs - (You will hire more!) Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More Your Background/Skills: Team Leadership, Software Project Delivery, Software, Automation Testing, DevOps, Software Development, Cloud Platforms, Strategic Thinking, Building Software Products, B2B SaaS, People/HR Tech. About us: We are the UK's leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We're not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: "It's so intuitive. It's built around how HR advice is actually provided. We're not fitting around the software; the software fits around us". Do you have experience leading software development teams? We are seeking a passionate and experienced leader to join our Executive Leadership Team as the Development Director for our empower® SaaS platform. In this critical role, you will be responsible for driving the development and delivery of our market-leading platform, ensuring it meets the evolving needs of our clients and delivers exceptional value. Where you'll add value: + Recruit, build and lead a high-performing team of developers and QA engineers + Foster a culture of innovation and continuous improvement with the development team + Define and execute the development roadmap for the empower® platform, aligned with product strategy and business objectives + Oversee the development life cycle, from technical design to development, testing, and deployment + Implement and maintain best practices for software development, including Agile methodologies, continuous integration/continuous delivery (CI/CD), and code quality assurance + Champion automated testing practices and tools, driving efficiency and improving software quality + Partner closely with the Product Management function to understand user needs and translate them into technical requirements + Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance the empower® platform + Contribute to the overall strategic direction of AdviserPlus, providing technical expertise and insights to the Executive Leadership Team About you: + Minimum 5 years' experience leading development teams in a fast-paced, technology-driven environment + Proven track record of successfully delivering complex software projects on time and within budget + Strong understanding of software development life cycle methodologies (Agile, Waterfall, etc.) + Experience with cloud platforms, preferably Azure, is a significant advantage + Expertise in automated testing frameworks and tools is a bonus + Excellent communication, collaboration, and leadership skills + Ability to think strategically and translate business needs into technical solutions + Passion for building high-quality, innovative software products What's on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
We are Global IT Recruitment specialist that provides support to the clients across UK, Europe and Australia. We have an excellent job opportunity for you. Role Title: WAF Engineer: DevOps Automation (F5 Focused) Location: Hybrid - 2 days onsite in Sheffield Duration: Until 30/11/24 Role Description: F5 WAF Engineer - in-depth knowledge of F5 BIG-IP and NGNIX+WAF(Not F5 Platform/network) As an Automation Engineer, you will play a pivotal role in enhancing our IT infrastructure by designing, creating, and maintaining bespoke Continuous Integration/Continuous Deployment (CI/CD) pipelines tailored to specific project needs. This role will have an initial focus on leveraging F5 technologies alongside a broad spectrum of automation and DevOps practices to deliver our automation use cases; however once F5 automaton works have completed, works will progress to other WAF platforms and use cases. You will be responsible for the integration of CI/CD pipelines with solutions developed by other teams, Scripting, and the creation of Infrastructure as Code (IaC) manifests using tools like Terraform and Ansible. Your expertise in Jenkins, JIRA, GitHub, Python, and other relevant technologies will be essential. You should have a solid background in building CI/CD pipelines and a comprehensive understanding of DevOps practices. The ideal candidate should not only have technical proficiency in data structures, automation technologies, API interactions, and cloud services, but also exhibit a strong drive to research, investigate, and collaborate effectively within the organization. Key Responsibilities Developing and Delivering Automation for F5 WAF Platform: In the first instance: Developing and delivering automation solutions specifically for our F5 Web Application Firewall (WAF) platform, aligned with our specific use cases. This involves Scripting, configuring, and deploying automation workflows that enhance security, manageability, and operational efficiency of the F5 WAF environment. CI/CD Pipeline Development: Create, enhance and implement new, customized CI/CD pipelines tailored for specific project use cases, ensuring efficient, automated workflows Pipeline Maintenance: Regularly update and maintain existing CI/CD pipelines to ensure they are efficient, secure, and up-to-date with the latest technology standards Integration of Solutions: Work collaboratively with other teams to integrate their solutions and tools into the CI/CD pipelines effectively, enhancing overall workflow and productivity. IaC Manifests Creation: Develop and maintain Infrastructure as Code (IaC) manifests, predominantly using Terraform, to manage and provision IT infrastructure in a consistent and repeatable manner Tool Proficiency: Utilize and demonstrate expertise in tools such as Jenkins, JIRA, GitHub, and Python, effectively integrating them into the CI/CD processes Script Writing: Write and maintain scripts to automate various aspects of the infrastructure and deployment processes, improving efficiency and reducing the potential for human error. Collaboration and Communication: Collaborate with cross-functional teams, including software development, operations, and quality assurance, to ensure seamless integration and implementation of DevOps practices Proactive Research and Collaboration: Eager to research and utilize company resources like Confluence, find relevant contacts, and reach out to other teams for unknowns. Prepared to independently investigate and resolve challenges. Required F5 Experiences - One or more of these F5 ASM/AWAF Knowledge & Experience: Understanding and practical experience with F5's Application Security Manager (ASM) and Advanced WAF (AWAF), including configuration, management, and troubleshooting of application security policies and web application Firewalls. F5 with API Gateway: Experience: Integrating F5 solutions with API Gateway technologies, demonstrating the ability to secure and manage APIs effectively. Experience in using F5 with Kong API Gateway; managing, and optimizing API traffic through F5 systems. F5 GTM and Proxy Technologies: Knowledge and experience with F5's Global Traffic Manager (GTM) as well as experience with Proxy technologies, including forward and reverse proxies Basic Certificate Management: Knowledge of SSL/TLS certificate management processes, including issuance, renewal, and deployment, within F5 environments. F5 AS3: Experience; Experience with AS3 (Application Services 3 Extension), for declarative automation and orchestration of F5 BIG-IP services. Proficiency in automating the deployment and management of F5 configurations using AS3 Key Experience - Ideal Candidate Profile Technical Expertise in CI/CD Tools: Proficiency in Continuous Integration and Continuous Deployment tools such as Jenkins, CircleCI, Travis CI, GitLab CI, and Bamboo. Ability to configure, manage, and optimize these tools for various project requirements. Proficiency in Scripting Languages: Strong skills in Scripting languages such as Python, Bash, PowerShell. Ability to write and maintain scripts to automate routine tasks and deployments Infrastructure as Code (IaC): Extensive experience in creating and managing infrastructure using code. Proficiency in IaC tools like Terraform, Ansible, Chef, or Puppet Data Structuring and Management: Advanced skills in managing data using formats like JSON, YAML, XML, and others. Capable of parsing, creating, and maintaining complex data structures for configuration and automation purposes. API Integration and Management: Expertise in querying, integrating, and managing APIs. Capable of constructing and executing API calls for data retrieval, updates, and inter-service communication. Version Control Systems: In-depth knowledge of version control systems like Git, including branching strategies, repository management, and integrating with CI/CD pipelines Containerization and Orchestration: Experience with containerization tools such as Docker and orchestration platforms like Kubernetes or Docker Swarm. Understanding of containerized environments and their integration into CI/CD pipelines Cloud Platforms: Familiarity with major cloud platforms like AWS, Azure, or GCP; understanding of cloud-specific services and how to integrate them into CI/CD processes Monitoring and Logging: Knowledge of monitoring and logging tools such as Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana), or Splunk. Ability to set up and maintain monitoring and logging for applications and infrastructure Security Practices in DevOps (DevSecOps): Understanding of security practices in a DevOps environment. Familiarity with security scanning tools, implementing secure coding practices, and ensuring compliance with industry standards Agile and Scrum Methodologies: Experience with Agile and Scrum methodologies. Ability to work in fast-paced, iterative development environments and adapt to changing requirements Networking and Security Fundamentals: Knowledge of networking concepts (eg, TCP/IP, DNS, HTTP/S) and basic security concepts (eg, Firewalls, VPNs, IDS/IPS). Problem-Solving and Analytical Skills: Strong problem-solving skills and ability to analyze complex systems and workflows to propose effective automation solutions. Collaboration and Communication: Excellent collaboration and communication skills. Ability to work effectively in a team and communicate complex technical concepts to both technical and non-technical stakeholders. Project Management Skills: Basic project management skills with the ability to manage timelines, dependencies, and deliverables in a cross-functional environment. Research and Investigative Skills: Motivated to self-educate and explore company resources and external knowledge bases.
03/05/2024
Project-based
We are Global IT Recruitment specialist that provides support to the clients across UK, Europe and Australia. We have an excellent job opportunity for you. Role Title: WAF Engineer: DevOps Automation (F5 Focused) Location: Hybrid - 2 days onsite in Sheffield Duration: Until 30/11/24 Role Description: F5 WAF Engineer - in-depth knowledge of F5 BIG-IP and NGNIX+WAF(Not F5 Platform/network) As an Automation Engineer, you will play a pivotal role in enhancing our IT infrastructure by designing, creating, and maintaining bespoke Continuous Integration/Continuous Deployment (CI/CD) pipelines tailored to specific project needs. This role will have an initial focus on leveraging F5 technologies alongside a broad spectrum of automation and DevOps practices to deliver our automation use cases; however once F5 automaton works have completed, works will progress to other WAF platforms and use cases. You will be responsible for the integration of CI/CD pipelines with solutions developed by other teams, Scripting, and the creation of Infrastructure as Code (IaC) manifests using tools like Terraform and Ansible. Your expertise in Jenkins, JIRA, GitHub, Python, and other relevant technologies will be essential. You should have a solid background in building CI/CD pipelines and a comprehensive understanding of DevOps practices. The ideal candidate should not only have technical proficiency in data structures, automation technologies, API interactions, and cloud services, but also exhibit a strong drive to research, investigate, and collaborate effectively within the organization. Key Responsibilities Developing and Delivering Automation for F5 WAF Platform: In the first instance: Developing and delivering automation solutions specifically for our F5 Web Application Firewall (WAF) platform, aligned with our specific use cases. This involves Scripting, configuring, and deploying automation workflows that enhance security, manageability, and operational efficiency of the F5 WAF environment. CI/CD Pipeline Development: Create, enhance and implement new, customized CI/CD pipelines tailored for specific project use cases, ensuring efficient, automated workflows Pipeline Maintenance: Regularly update and maintain existing CI/CD pipelines to ensure they are efficient, secure, and up-to-date with the latest technology standards Integration of Solutions: Work collaboratively with other teams to integrate their solutions and tools into the CI/CD pipelines effectively, enhancing overall workflow and productivity. IaC Manifests Creation: Develop and maintain Infrastructure as Code (IaC) manifests, predominantly using Terraform, to manage and provision IT infrastructure in a consistent and repeatable manner Tool Proficiency: Utilize and demonstrate expertise in tools such as Jenkins, JIRA, GitHub, and Python, effectively integrating them into the CI/CD processes Script Writing: Write and maintain scripts to automate various aspects of the infrastructure and deployment processes, improving efficiency and reducing the potential for human error. Collaboration and Communication: Collaborate with cross-functional teams, including software development, operations, and quality assurance, to ensure seamless integration and implementation of DevOps practices Proactive Research and Collaboration: Eager to research and utilize company resources like Confluence, find relevant contacts, and reach out to other teams for unknowns. Prepared to independently investigate and resolve challenges. Required F5 Experiences - One or more of these F5 ASM/AWAF Knowledge & Experience: Understanding and practical experience with F5's Application Security Manager (ASM) and Advanced WAF (AWAF), including configuration, management, and troubleshooting of application security policies and web application Firewalls. F5 with API Gateway: Experience: Integrating F5 solutions with API Gateway technologies, demonstrating the ability to secure and manage APIs effectively. Experience in using F5 with Kong API Gateway; managing, and optimizing API traffic through F5 systems. F5 GTM and Proxy Technologies: Knowledge and experience with F5's Global Traffic Manager (GTM) as well as experience with Proxy technologies, including forward and reverse proxies Basic Certificate Management: Knowledge of SSL/TLS certificate management processes, including issuance, renewal, and deployment, within F5 environments. F5 AS3: Experience; Experience with AS3 (Application Services 3 Extension), for declarative automation and orchestration of F5 BIG-IP services. Proficiency in automating the deployment and management of F5 configurations using AS3 Key Experience - Ideal Candidate Profile Technical Expertise in CI/CD Tools: Proficiency in Continuous Integration and Continuous Deployment tools such as Jenkins, CircleCI, Travis CI, GitLab CI, and Bamboo. Ability to configure, manage, and optimize these tools for various project requirements. Proficiency in Scripting Languages: Strong skills in Scripting languages such as Python, Bash, PowerShell. Ability to write and maintain scripts to automate routine tasks and deployments Infrastructure as Code (IaC): Extensive experience in creating and managing infrastructure using code. Proficiency in IaC tools like Terraform, Ansible, Chef, or Puppet Data Structuring and Management: Advanced skills in managing data using formats like JSON, YAML, XML, and others. Capable of parsing, creating, and maintaining complex data structures for configuration and automation purposes. API Integration and Management: Expertise in querying, integrating, and managing APIs. Capable of constructing and executing API calls for data retrieval, updates, and inter-service communication. Version Control Systems: In-depth knowledge of version control systems like Git, including branching strategies, repository management, and integrating with CI/CD pipelines Containerization and Orchestration: Experience with containerization tools such as Docker and orchestration platforms like Kubernetes or Docker Swarm. Understanding of containerized environments and their integration into CI/CD pipelines Cloud Platforms: Familiarity with major cloud platforms like AWS, Azure, or GCP; understanding of cloud-specific services and how to integrate them into CI/CD processes Monitoring and Logging: Knowledge of monitoring and logging tools such as Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana), or Splunk. Ability to set up and maintain monitoring and logging for applications and infrastructure Security Practices in DevOps (DevSecOps): Understanding of security practices in a DevOps environment. Familiarity with security scanning tools, implementing secure coding practices, and ensuring compliance with industry standards Agile and Scrum Methodologies: Experience with Agile and Scrum methodologies. Ability to work in fast-paced, iterative development environments and adapt to changing requirements Networking and Security Fundamentals: Knowledge of networking concepts (eg, TCP/IP, DNS, HTTP/S) and basic security concepts (eg, Firewalls, VPNs, IDS/IPS). Problem-Solving and Analytical Skills: Strong problem-solving skills and ability to analyze complex systems and workflows to propose effective automation solutions. Collaboration and Communication: Excellent collaboration and communication skills. Ability to work effectively in a team and communicate complex technical concepts to both technical and non-technical stakeholders. Project Management Skills: Basic project management skills with the ability to manage timelines, dependencies, and deliverables in a cross-functional environment. Research and Investigative Skills: Motivated to self-educate and explore company resources and external knowledge bases.
OLE Description: F5 WAF Engineer - in-depth knowledge of F5 BIG-IP and NGNIX+WAF(Not F5 Platform/network) As an Automation Engineer, you will play a pivotal role in enhancing our IT infrastructure by designing, creating, and maintaining bespoke Continuous Integration/Continuous Deployment (CI/CD) pipelines tailored to specific project needs. This role will have an initial focus on leveraging F5 technologies alongside a broad spectrum of automation and DevOps practices to deliver our automation use cases; however once F5 automaton works have completed, works will progress to other WAF platforms and use cases. You will be responsible for the integration of CI/CD pipelines with solutions developed by other teams, Scripting, and the creation of Infrastructure as Code (IaC) manifests using tools like Terraform and Ansible. Your expertise in Jenkins, JIRA, GitHub, Python, and other relevant technologies will be essential. You should have a solid background in building CI/CD pipelines and a comprehensive understanding of DevOps practices. The ideal candidate should not only have technical proficiency in data structures, automation technologies, API interactions, and cloud services, but also exhibit a strong drive to research, investigate, and collaborate effectively within the organization. Key Responsibilities Developing and Delivering Automation for F5 WAF Platform: In the first instance: Developing and delivering automation solutions specifically for our F5 Web Application Firewall (WAF) platform, aligned with our specific use cases. This involves Scripting, configuring, and deploying automation workflows that enhance security, manageability, and operational efficiency of the F5 WAF environment. CI/CD Pipeline Development: Create, enhance and implement new, customized CI/CD pipelines tailored for specific project use cases, ensuring efficient, automated workflows Pipeline Maintenance: Regularly update and maintain existing CI/CD pipelines to ensure they are efficient, secure, and up-to-date with the latest technology standards Integration of Solutions: Work collaboratively with other teams to integrate their solutions and tools into the CI/CD pipelines effectively, enhancing overall workflow and productivity. IaC Manifests Creation: Develop and maintain Infrastructure as Code (IaC) manifests, predominantly using Terraform, to manage and provision IT infrastructure in a consistent and repeatable manner Tool Proficiency: Utilize and demonstrate expertise in tools such as Jenkins, JIRA, GitHub, and Python, effectively integrating them into the CI/CD processes Script Writing: Write and maintain scripts to automate various aspects of the infrastructure and deployment processes, improving efficiency and reducing the potential for human error. Collaboration and Communication: Collaborate with cross-functional teams, including software development, operations, and quality assurance, to ensure seamless integration and implementation of DevOps practices Proactive Research and Collaboration: Eager to research and utilize company resources like Confluence, find relevant contacts, and reach out to other teams for unknowns. Prepared to independently investigate and resolve challenges. Required F5 Experiences - One or more of these F5 ASM/AWAF Knowledge & Experience: Understanding and practical experience with F5's Application Security Manager (ASM) and Advanced WAF (AWAF), including configuration, management, and troubleshooting of application security policies and web application Firewalls. F5 with API Gateway: Experience: Integrating F5 solutions with API Gateway technologies, demonstrating the ability to secure and manage APIs effectively. Experience in using F5 with Kong API Gateway; managing, and optimizing API traffic through F5 systems. F5 GTM and Proxy Technologies: Knowledge and experience with F5's Global Traffic Manager (GTM) as well as experience with Proxy technologies, including forward and reverse proxies Basic Certificate Management: Knowledge of SSL/TLS certificate management processes, including issuance, renewal, and deployment, within F5 environments. F5 AS3: Experience; Experience with AS3 (Application Services 3 Extension), for declarative automation and orchestration of F5 BIG-IP services. Proficiency in automating the deployment and management of F5 configurations using AS3 Key Experience - Ideal Candidate Profile Technical Expertise in CI/CD Tools: Proficiency in Continuous Integration and Continuous Deployment tools such as Jenkins, CircleCI, Travis CI, GitLab CI, and Bamboo. Ability to configure, manage, and optimize these tools for various project requirements. Proficiency in Scripting Languages: Strong skills in Scripting languages such as Python, Bash, PowerShell. Ability to write and maintain scripts to automate routine tasks and deployments Infrastructure as Code (IaC): Extensive experience in creating and managing infrastructure using code. Proficiency in IaC tools like Terraform, Ansible, Chef, or Puppet Data Structuring and Management: Advanced skills in managing data using formats like JSON, YAML, XML, and others. Capable of parsing, creating, and maintaining complex data structures for configuration and automation purposes. API Integration and Management: Expertise in querying, integrating, and managing APIs. Capable of constructing and executing API calls for data retrieval, updates, and inter-service communication. Version Control Systems: In-depth knowledge of version control systems like Git, including branching strategies, repository management, and integrating with CI/CD pipelines Containerization and Orchestration: Experience with containerization tools such as Docker and orchestration platforms like Kubernetes or Docker Swarm. Understanding of containerized environments and their integration into CI/CD pipelines Cloud Platforms: Familiarity with major cloud platforms like AWS, Azure, or GCP; understanding of cloud-specific services and how to integrate them into CI/CD processes Monitoring and Logging: Knowledge of monitoring and logging tools such as Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana), or Splunk. Ability to set up and maintain monitoring and logging for applications and infrastructure Security Practices in DevOps (DevSecOps): Understanding of security practices in a DevOps environment. Familiarity with security scanning tools, implementing secure coding practices, and ensuring compliance with industry standards Agile and Scrum Methodologies: Experience with Agile and Scrum methodologies. Ability to work in fast-paced, iterative development environments and adapt to changing requirements Networking and Security Fundamentals: Knowledge of networking concepts (eg, TCP/IP, DNS, HTTP/S) and basic security concepts (eg, Firewalls, VPNs, IDS/IPS). Problem-Solving and Analytical Skills: Strong problem-solving skills and ability to analyze complex systems and workflows to propose effective automation solutions. Collaboration and Communication: Excellent collaboration and communication skills. Ability to work effectively in a team and communicate complex technical concepts to both technical and non-technical stakeholders. Project Management Skills: Basic project management skills with the ability to manage timelines, dependencies, and deliverables in a cross-functional environment. Research and Investigative Skills: Motivated to self-educate and explore company resources and external knowledge bases
03/05/2024
Project-based
OLE Description: F5 WAF Engineer - in-depth knowledge of F5 BIG-IP and NGNIX+WAF(Not F5 Platform/network) As an Automation Engineer, you will play a pivotal role in enhancing our IT infrastructure by designing, creating, and maintaining bespoke Continuous Integration/Continuous Deployment (CI/CD) pipelines tailored to specific project needs. This role will have an initial focus on leveraging F5 technologies alongside a broad spectrum of automation and DevOps practices to deliver our automation use cases; however once F5 automaton works have completed, works will progress to other WAF platforms and use cases. You will be responsible for the integration of CI/CD pipelines with solutions developed by other teams, Scripting, and the creation of Infrastructure as Code (IaC) manifests using tools like Terraform and Ansible. Your expertise in Jenkins, JIRA, GitHub, Python, and other relevant technologies will be essential. You should have a solid background in building CI/CD pipelines and a comprehensive understanding of DevOps practices. The ideal candidate should not only have technical proficiency in data structures, automation technologies, API interactions, and cloud services, but also exhibit a strong drive to research, investigate, and collaborate effectively within the organization. Key Responsibilities Developing and Delivering Automation for F5 WAF Platform: In the first instance: Developing and delivering automation solutions specifically for our F5 Web Application Firewall (WAF) platform, aligned with our specific use cases. This involves Scripting, configuring, and deploying automation workflows that enhance security, manageability, and operational efficiency of the F5 WAF environment. CI/CD Pipeline Development: Create, enhance and implement new, customized CI/CD pipelines tailored for specific project use cases, ensuring efficient, automated workflows Pipeline Maintenance: Regularly update and maintain existing CI/CD pipelines to ensure they are efficient, secure, and up-to-date with the latest technology standards Integration of Solutions: Work collaboratively with other teams to integrate their solutions and tools into the CI/CD pipelines effectively, enhancing overall workflow and productivity. IaC Manifests Creation: Develop and maintain Infrastructure as Code (IaC) manifests, predominantly using Terraform, to manage and provision IT infrastructure in a consistent and repeatable manner Tool Proficiency: Utilize and demonstrate expertise in tools such as Jenkins, JIRA, GitHub, and Python, effectively integrating them into the CI/CD processes Script Writing: Write and maintain scripts to automate various aspects of the infrastructure and deployment processes, improving efficiency and reducing the potential for human error. Collaboration and Communication: Collaborate with cross-functional teams, including software development, operations, and quality assurance, to ensure seamless integration and implementation of DevOps practices Proactive Research and Collaboration: Eager to research and utilize company resources like Confluence, find relevant contacts, and reach out to other teams for unknowns. Prepared to independently investigate and resolve challenges. Required F5 Experiences - One or more of these F5 ASM/AWAF Knowledge & Experience: Understanding and practical experience with F5's Application Security Manager (ASM) and Advanced WAF (AWAF), including configuration, management, and troubleshooting of application security policies and web application Firewalls. F5 with API Gateway: Experience: Integrating F5 solutions with API Gateway technologies, demonstrating the ability to secure and manage APIs effectively. Experience in using F5 with Kong API Gateway; managing, and optimizing API traffic through F5 systems. F5 GTM and Proxy Technologies: Knowledge and experience with F5's Global Traffic Manager (GTM) as well as experience with Proxy technologies, including forward and reverse proxies Basic Certificate Management: Knowledge of SSL/TLS certificate management processes, including issuance, renewal, and deployment, within F5 environments. F5 AS3: Experience; Experience with AS3 (Application Services 3 Extension), for declarative automation and orchestration of F5 BIG-IP services. Proficiency in automating the deployment and management of F5 configurations using AS3 Key Experience - Ideal Candidate Profile Technical Expertise in CI/CD Tools: Proficiency in Continuous Integration and Continuous Deployment tools such as Jenkins, CircleCI, Travis CI, GitLab CI, and Bamboo. Ability to configure, manage, and optimize these tools for various project requirements. Proficiency in Scripting Languages: Strong skills in Scripting languages such as Python, Bash, PowerShell. Ability to write and maintain scripts to automate routine tasks and deployments Infrastructure as Code (IaC): Extensive experience in creating and managing infrastructure using code. Proficiency in IaC tools like Terraform, Ansible, Chef, or Puppet Data Structuring and Management: Advanced skills in managing data using formats like JSON, YAML, XML, and others. Capable of parsing, creating, and maintaining complex data structures for configuration and automation purposes. API Integration and Management: Expertise in querying, integrating, and managing APIs. Capable of constructing and executing API calls for data retrieval, updates, and inter-service communication. Version Control Systems: In-depth knowledge of version control systems like Git, including branching strategies, repository management, and integrating with CI/CD pipelines Containerization and Orchestration: Experience with containerization tools such as Docker and orchestration platforms like Kubernetes or Docker Swarm. Understanding of containerized environments and their integration into CI/CD pipelines Cloud Platforms: Familiarity with major cloud platforms like AWS, Azure, or GCP; understanding of cloud-specific services and how to integrate them into CI/CD processes Monitoring and Logging: Knowledge of monitoring and logging tools such as Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana), or Splunk. Ability to set up and maintain monitoring and logging for applications and infrastructure Security Practices in DevOps (DevSecOps): Understanding of security practices in a DevOps environment. Familiarity with security scanning tools, implementing secure coding practices, and ensuring compliance with industry standards Agile and Scrum Methodologies: Experience with Agile and Scrum methodologies. Ability to work in fast-paced, iterative development environments and adapt to changing requirements Networking and Security Fundamentals: Knowledge of networking concepts (eg, TCP/IP, DNS, HTTP/S) and basic security concepts (eg, Firewalls, VPNs, IDS/IPS). Problem-Solving and Analytical Skills: Strong problem-solving skills and ability to analyze complex systems and workflows to propose effective automation solutions. Collaboration and Communication: Excellent collaboration and communication skills. Ability to work effectively in a team and communicate complex technical concepts to both technical and non-technical stakeholders. Project Management Skills: Basic project management skills with the ability to manage timelines, dependencies, and deliverables in a cross-functional environment. Research and Investigative Skills: Motivated to self-educate and explore company resources and external knowledge bases
*3 days working from London office* Manage the Cyber Test and Validation process, Support Cyber Risk Assessment and drive Cyber Assurance programme across the bank through: Conduct cyber assessment of projects helping to drive adoption of application and infrastructure security controls and best practices. Advise on leading edge engineering to protect the bank's network from security risks related to web, mobile, web services, and Client Server architectures. Conduct risk reviews of 3rd party systems and applications to assess the standard and proprietary application security controls used by the application (eg authentication, authorization, input validation, output sanitization, error handling, application resilience) against bank policies and standards. Work with different teams in various jurisdictions where specific technology and cybersecurity regulations create requirements that are not directly supported by our global framework. Drive implementation of security controls in various platforms by working with technology infrastructure teams. Demonstrate deep understanding, passion and thought leadership for Information and Cybersecurity and its impact of new technologies, services and solutions. Investigate, coordinate and address Information and Cybersecurity incidents Act as liaison for global team in coordinating collection and preservation of forensic evidence in support of security event investigation. Analyse potential infrastructure security incidents to determine if incident qualifies as a legitimate security breach. Collaborate with stakeholders to continually operate and improve a world-class cyber program by providing input into the uplift of sensory tools, detection tuning, and access to data sources to increase detection effectiveness. Convey complicated technical analysis to management via investigation synopses, graphical depictions of attacks, and comprehensive presentations. Act as a liaison to stakeholders, including those outside of the technology team(s), during security investigations and incidents Respond to regulatory requests regarding security incidents, as well as the relevant protective and detective security measures. Report the status of ongoing incidents, as well as the follow-up actions for resolved incidents to management Support Compliance, regulatory, or litigation related investigations by coordinating e-discovery, evidence collection and other such activities. Communicating status and risks in a succinct, direct and open manner for proper issue management life cycle tracking. Drafting responses to requests for information from regulators in the jurisdictions in which the bank operates Coordinating engagements with regulators, including periodic reporting, preparation of presentations and written deliverables Conducting analysis to identify potential gaps and issues from ongoing changes of regulatory requirement of relevance to the bank's business and risk environments Preparing presentations and written products on regulatory trends and issues to inform leadership decisions Coordinating with counterparts in other jurisdictions and regional stakeholders (eg Legal, Compliance, Preferred Qualifications and Experience A minimum of 10+ years of experience with a mix of Cybersecurity, Systems, Infrastructure, Network, and Cloud experience. Broad technical security skills in multiple technology areas such as applications deployments, endpoints, data, infrastructure, cloud, DNS, PKI, Email, OS (Windows, MAC,.NIX), SDN, encryption, forensics, authentication, Firewalls, proxies, identity and access control, BC/DR, remote access, and cryptography. Extensive experience in architecting and engineering complex security solutions utilizing and interpreting models to implement company policies, standards globally. Familiarity with techniques/methodologies such as "Attack and Defensive" methods, Threat Hunting, Threat modelling, Reverse engineering, Vulnerability Management, Data modelling, Evaluation of security products/services, Metrics development, etc. Proficiency and experience in automation and Scripting using Python, Shell, Ansible, Jenkins, etc. Demonstrated experience with utilizing and migrating to one or more cloud technologies such as Microsoft Azure, and AWS. Knowledge of Google Cloud Platform, Alibaba Cloud, and Microsoft Office 365 is a plus. Information Security and/or Information Technology industry certification (CISSP, CISM, CISSP-ISSMP, CRISC, GIAC, Azure and AWS equivalent) preferred. Ability to synthesize data, conceptualize and get to the root cause of processes that created the risk. Experience working in a multi-vendor and outsourced IT environment. Good understanding of COBIT and ITIL processes including change, incident and problem management. Experience in Financial Services is a nice to have but not mandatory. Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing
03/05/2024
Full time
*3 days working from London office* Manage the Cyber Test and Validation process, Support Cyber Risk Assessment and drive Cyber Assurance programme across the bank through: Conduct cyber assessment of projects helping to drive adoption of application and infrastructure security controls and best practices. Advise on leading edge engineering to protect the bank's network from security risks related to web, mobile, web services, and Client Server architectures. Conduct risk reviews of 3rd party systems and applications to assess the standard and proprietary application security controls used by the application (eg authentication, authorization, input validation, output sanitization, error handling, application resilience) against bank policies and standards. Work with different teams in various jurisdictions where specific technology and cybersecurity regulations create requirements that are not directly supported by our global framework. Drive implementation of security controls in various platforms by working with technology infrastructure teams. Demonstrate deep understanding, passion and thought leadership for Information and Cybersecurity and its impact of new technologies, services and solutions. Investigate, coordinate and address Information and Cybersecurity incidents Act as liaison for global team in coordinating collection and preservation of forensic evidence in support of security event investigation. Analyse potential infrastructure security incidents to determine if incident qualifies as a legitimate security breach. Collaborate with stakeholders to continually operate and improve a world-class cyber program by providing input into the uplift of sensory tools, detection tuning, and access to data sources to increase detection effectiveness. Convey complicated technical analysis to management via investigation synopses, graphical depictions of attacks, and comprehensive presentations. Act as a liaison to stakeholders, including those outside of the technology team(s), during security investigations and incidents Respond to regulatory requests regarding security incidents, as well as the relevant protective and detective security measures. Report the status of ongoing incidents, as well as the follow-up actions for resolved incidents to management Support Compliance, regulatory, or litigation related investigations by coordinating e-discovery, evidence collection and other such activities. Communicating status and risks in a succinct, direct and open manner for proper issue management life cycle tracking. Drafting responses to requests for information from regulators in the jurisdictions in which the bank operates Coordinating engagements with regulators, including periodic reporting, preparation of presentations and written deliverables Conducting analysis to identify potential gaps and issues from ongoing changes of regulatory requirement of relevance to the bank's business and risk environments Preparing presentations and written products on regulatory trends and issues to inform leadership decisions Coordinating with counterparts in other jurisdictions and regional stakeholders (eg Legal, Compliance, Preferred Qualifications and Experience A minimum of 10+ years of experience with a mix of Cybersecurity, Systems, Infrastructure, Network, and Cloud experience. Broad technical security skills in multiple technology areas such as applications deployments, endpoints, data, infrastructure, cloud, DNS, PKI, Email, OS (Windows, MAC,.NIX), SDN, encryption, forensics, authentication, Firewalls, proxies, identity and access control, BC/DR, remote access, and cryptography. Extensive experience in architecting and engineering complex security solutions utilizing and interpreting models to implement company policies, standards globally. Familiarity with techniques/methodologies such as "Attack and Defensive" methods, Threat Hunting, Threat modelling, Reverse engineering, Vulnerability Management, Data modelling, Evaluation of security products/services, Metrics development, etc. Proficiency and experience in automation and Scripting using Python, Shell, Ansible, Jenkins, etc. Demonstrated experience with utilizing and migrating to one or more cloud technologies such as Microsoft Azure, and AWS. Knowledge of Google Cloud Platform, Alibaba Cloud, and Microsoft Office 365 is a plus. Information Security and/or Information Technology industry certification (CISSP, CISM, CISSP-ISSMP, CRISC, GIAC, Azure and AWS equivalent) preferred. Ability to synthesize data, conceptualize and get to the root cause of processes that created the risk. Experience working in a multi-vendor and outsourced IT environment. Good understanding of COBIT and ITIL processes including change, incident and problem management. Experience in Financial Services is a nice to have but not mandatory. Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing
Job Description Data Security Analyst - Cyber & Information Resilience Salary: National ranging from £51,200 to £68,000 and London from £56,400 to £75,000 Eligibility of Security clearance is mandatory Are you interested in joining a team that will design and implement a data security strategy? The team/department The Cyber and Information Resilience (C&IR) Team is a department that has been formed to respond to the growing threat from cyber security and the organisation's increasing reliance on the data in order to effectively regulate of the financial sector and ensure that relevant markets function well. Within the department, the C&IR Operational Assurance Team is responsible for the definition and provision of and integrated set of security and information assurance activities across the whole of the FCA. C&IR Operational Assurance will conduct security and data reviews, analysis and testing to confirm the appropriate application (whether through technology, process or behaviour) of the policies and the secure operation of the FCA's systems and the information and data thereon. What you will be doing (the role) * Manage the design, development, and implementation of data security strategy and policies across the organisation * Conduct risk assessments and audits to identify vulnerabilities and areas for improvement in data security practices * Collaborate with internal stakeholders to assess data security requirements for new projects and initiatives * Provide guidance and support to business units on data security best practices and compliance requirements * Monitor and analyse data security incidents, investigate root causes, and implement corrective actions as necessary * Lead Data Loss Protection (DLP) rule development life cycle including policy development, response rules, and maintenance * Acts as the subject matter expert for a DLP domain, producing knowledge transfer materials, and dealing with complex internal and external stakeholder queries * Develop and enforce security controls for cloud-based infrastructure in alignment with enterprise requirements What you will get from the role * Being part of a multi-disciplinary team that is strategically important to the mission of the FCA * Influence the strategic direction of information compliance and resilience at the FCA * Work in an environment that encourages learning and collaboration within all areas of Cyber and Information Security * Opportunity to develop and mature the information assurance control framework through leadership and direction, driving values and behaviours to ensure alignment and commitment between key stakeholders and the wider business Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your life cycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash. Core benefits that you will receive as standard are: * 25 days holiday per year plus bank holidays * Private healthcare with Bupa * A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age - up to 12% a month once you reach age 35) * Life assurance of eight times your basic salary * Income protection We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations. The skills and experience you will have Minimum We are a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, who best meet the minimum criteria for a role. * Proven experience of Data Loss Prevention technologies (Network, Email, Endpoint, etc.) and processes * Demonstrable evidence of performing technical assessments and audits of information and data repositories, such as M365, as well as auditing IT processes * Experience of Information and Data Risk Management practices Essential * Proven background in security engineering, data protection, data life cycle management, data loss prevention or the supporting of these security solutions * Experience implementing policy modules for automation across industry standards including ISO27001 and GDPR * Working knowledge of Microsoft Purview functionality, ability to deliver the best business solution to ensure compliance across the Microsoft Office Suite of products * Hands-on involvement in the delivery and execution of more than one of the areas listed in the job description key responsibilities * Analytical and problem-solving skills, with the ability to identify and oversee mitigation of data security risks About the FCA The FCA regulates the conduct of nearly 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here. The FCA's Values & Diversity Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation, and delivers better regulation. The FCA is committed to achieving greater diversity across all levels of the organisations. Given this, we particularly welcome applications from women, disabled and minority ethnic candidates for our senior associate role. Flexible working We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part time, staggered hours, and job shares. We can't promise to give you exactly what you want but we won't judge you for asking. Multi-location As part of the FCA's on-going commitment to develop our national presence, most of our vacancies are now open to working in our Edinburgh, Leeds, or London offices. This means that as part of the application process you will be able to select your preference of which office location you would like to work from. Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing.
03/05/2024
Full time
Job Description Data Security Analyst - Cyber & Information Resilience Salary: National ranging from £51,200 to £68,000 and London from £56,400 to £75,000 Eligibility of Security clearance is mandatory Are you interested in joining a team that will design and implement a data security strategy? The team/department The Cyber and Information Resilience (C&IR) Team is a department that has been formed to respond to the growing threat from cyber security and the organisation's increasing reliance on the data in order to effectively regulate of the financial sector and ensure that relevant markets function well. Within the department, the C&IR Operational Assurance Team is responsible for the definition and provision of and integrated set of security and information assurance activities across the whole of the FCA. C&IR Operational Assurance will conduct security and data reviews, analysis and testing to confirm the appropriate application (whether through technology, process or behaviour) of the policies and the secure operation of the FCA's systems and the information and data thereon. What you will be doing (the role) * Manage the design, development, and implementation of data security strategy and policies across the organisation * Conduct risk assessments and audits to identify vulnerabilities and areas for improvement in data security practices * Collaborate with internal stakeholders to assess data security requirements for new projects and initiatives * Provide guidance and support to business units on data security best practices and compliance requirements * Monitor and analyse data security incidents, investigate root causes, and implement corrective actions as necessary * Lead Data Loss Protection (DLP) rule development life cycle including policy development, response rules, and maintenance * Acts as the subject matter expert for a DLP domain, producing knowledge transfer materials, and dealing with complex internal and external stakeholder queries * Develop and enforce security controls for cloud-based infrastructure in alignment with enterprise requirements What you will get from the role * Being part of a multi-disciplinary team that is strategically important to the mission of the FCA * Influence the strategic direction of information compliance and resilience at the FCA * Work in an environment that encourages learning and collaboration within all areas of Cyber and Information Security * Opportunity to develop and mature the information assurance control framework through leadership and direction, driving values and behaviours to ensure alignment and commitment between key stakeholders and the wider business Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your life cycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash. Core benefits that you will receive as standard are: * 25 days holiday per year plus bank holidays * Private healthcare with Bupa * A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age - up to 12% a month once you reach age 35) * Life assurance of eight times your basic salary * Income protection We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations. The skills and experience you will have Minimum We are a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, who best meet the minimum criteria for a role. * Proven experience of Data Loss Prevention technologies (Network, Email, Endpoint, etc.) and processes * Demonstrable evidence of performing technical assessments and audits of information and data repositories, such as M365, as well as auditing IT processes * Experience of Information and Data Risk Management practices Essential * Proven background in security engineering, data protection, data life cycle management, data loss prevention or the supporting of these security solutions * Experience implementing policy modules for automation across industry standards including ISO27001 and GDPR * Working knowledge of Microsoft Purview functionality, ability to deliver the best business solution to ensure compliance across the Microsoft Office Suite of products * Hands-on involvement in the delivery and execution of more than one of the areas listed in the job description key responsibilities * Analytical and problem-solving skills, with the ability to identify and oversee mitigation of data security risks About the FCA The FCA regulates the conduct of nearly 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here. The FCA's Values & Diversity Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation, and delivers better regulation. The FCA is committed to achieving greater diversity across all levels of the organisations. Given this, we particularly welcome applications from women, disabled and minority ethnic candidates for our senior associate role. Flexible working We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part time, staggered hours, and job shares. We can't promise to give you exactly what you want but we won't judge you for asking. Multi-location As part of the FCA's on-going commitment to develop our national presence, most of our vacancies are now open to working in our Edinburgh, Leeds, or London offices. This means that as part of the application process you will be able to select your preference of which office location you would like to work from. Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing.
Mobile Engineer - iOS, Swift, NodeJS - Payments - PAYE - Inside IR35 - Hybrid Global Banking organisation are seeking an iOS mobile engineer to work on a global product that's scalable, reliable and secure. You'll work in tribes alongside product managers, user researchers, designers, mobile engineers, web engineers, data analysts and business analysts to define features specifications to create high-quality and scalable mobile applications for iOS platforms. Proficiency in programming languages, frameworks and architecture including Swift, Node.JS and MVVM.Familiar with RESTful APIs concept and integration. Familiar with Cloud technologies. Familiar with DevOps, Security and automation tool stacks including Github, Jenkins, Ansible, Checkmarx, SonarQube, Postman, Appium, Selenium Experience in Waterfall/Agile development practices and working in a DevOps culture Exposure in applying Agile development methodology in project development life cycle and day-to-day work in a Scrum team. Fast learner in integrating third-party services to core platform including data warehousing services and other business fulfillment services. Technical design and problem solving skills, good communication, being able to take ownership and responsibility to work as an individual contributor. A product mindset: you care about customer outcomes and you want to make data-informed decisions Familiarity with automated testing frameworks for mobile applications Experience with hybrid mobile app development using frameworks like React Native
03/05/2024
Project-based
Mobile Engineer - iOS, Swift, NodeJS - Payments - PAYE - Inside IR35 - Hybrid Global Banking organisation are seeking an iOS mobile engineer to work on a global product that's scalable, reliable and secure. You'll work in tribes alongside product managers, user researchers, designers, mobile engineers, web engineers, data analysts and business analysts to define features specifications to create high-quality and scalable mobile applications for iOS platforms. Proficiency in programming languages, frameworks and architecture including Swift, Node.JS and MVVM.Familiar with RESTful APIs concept and integration. Familiar with Cloud technologies. Familiar with DevOps, Security and automation tool stacks including Github, Jenkins, Ansible, Checkmarx, SonarQube, Postman, Appium, Selenium Experience in Waterfall/Agile development practices and working in a DevOps culture Exposure in applying Agile development methodology in project development life cycle and day-to-day work in a Scrum team. Fast learner in integrating third-party services to core platform including data warehousing services and other business fulfillment services. Technical design and problem solving skills, good communication, being able to take ownership and responsibility to work as an individual contributor. A product mindset: you care about customer outcomes and you want to make data-informed decisions Familiarity with automated testing frameworks for mobile applications Experience with hybrid mobile app development using frameworks like React Native
You might have thought that as "Technology Partner of the Year 2023" our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you'd be wrong. Yes, we are all incredibly proud of our achievements, BUT we're insanely ambitious, full of new ideas, and we're ONLY JUST getting started. We want YOU to come and lead us and to help us to innovate faster & smarter. Are you ready for your next mission? If so, we'd love to hear from you Role Info: Software Development Director (Exec Team Seat) Remote Working with Ellesmere Port Office-Based Minimum 1 Day Per Week £120,000 - £140,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week. Operational Hours 8am - 7pm. Occasional Saturday work required. Reporting to: CEO Team Size: 12 Devs (UK Based) 4 QAs - (You will hire more!) Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More Your Background/Skills: Team Leadership, Software Project Delivery, Software, Automation Testing, DevOps, Software Development, Cloud Platforms, Strategic Thinking, Building Software Products, B2B SaaS, People/HR Tech. About us: We are the UK's leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We're not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: "It's so intuitive. It's built around how HR advice is actually provided. We're not fitting around the software; the software fits around us". Do you have experience leading software development teams? We are seeking a passionate and experienced leader to join our Executive Leadership Team as the Development Director for our empower® SaaS platform. In this critical role, you will be responsible for driving the development and delivery of our market-leading platform, ensuring it meets the evolving needs of our clients and delivers exceptional value. Where you'll add value: + Recruit, build and lead a high-performing team of developers and QA engineers + Foster a culture of innovation and continuous improvement with the development team + Define and execute the development roadmap for the empower® platform, aligned with product strategy and business objectives + Oversee the development life cycle, from technical design to development, testing, and deployment + Implement and maintain best practices for software development, including Agile methodologies, continuous integration/continuous delivery (CI/CD), and code quality assurance + Champion automated testing practices and tools, driving efficiency and improving software quality + Partner closely with the Product Management function to understand user needs and translate them into technical requirements + Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance the empower® platform + Contribute to the overall strategic direction of AdviserPlus, providing technical expertise and insights to the Executive Leadership Team About you: + Minimum 5 years' experience leading development teams in a fast-paced, technology-driven environment + Proven track record of successfully delivering complex software projects on time and within budget + Strong understanding of software development life cycle methodologies (Agile, Waterfall, etc.) + Experience with cloud platforms, preferably Azure, is a significant advantage + Expertise in automated testing frameworks and tools is a bonus + Excellent communication, collaboration, and leadership skills + Ability to think strategically and translate business needs into technical solutions + Passion for building high-quality, innovative software products What's on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
03/05/2024
Full time
You might have thought that as "Technology Partner of the Year 2023" our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you'd be wrong. Yes, we are all incredibly proud of our achievements, BUT we're insanely ambitious, full of new ideas, and we're ONLY JUST getting started. We want YOU to come and lead us and to help us to innovate faster & smarter. Are you ready for your next mission? If so, we'd love to hear from you Role Info: Software Development Director (Exec Team Seat) Remote Working with Ellesmere Port Office-Based Minimum 1 Day Per Week £120,000 - £140,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week. Operational Hours 8am - 7pm. Occasional Saturday work required. Reporting to: CEO Team Size: 12 Devs (UK Based) 4 QAs - (You will hire more!) Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More Your Background/Skills: Team Leadership, Software Project Delivery, Software, Automation Testing, DevOps, Software Development, Cloud Platforms, Strategic Thinking, Building Software Products, B2B SaaS, People/HR Tech. About us: We are the UK's leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We're not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: "It's so intuitive. It's built around how HR advice is actually provided. We're not fitting around the software; the software fits around us". Do you have experience leading software development teams? We are seeking a passionate and experienced leader to join our Executive Leadership Team as the Development Director for our empower® SaaS platform. In this critical role, you will be responsible for driving the development and delivery of our market-leading platform, ensuring it meets the evolving needs of our clients and delivers exceptional value. Where you'll add value: + Recruit, build and lead a high-performing team of developers and QA engineers + Foster a culture of innovation and continuous improvement with the development team + Define and execute the development roadmap for the empower® platform, aligned with product strategy and business objectives + Oversee the development life cycle, from technical design to development, testing, and deployment + Implement and maintain best practices for software development, including Agile methodologies, continuous integration/continuous delivery (CI/CD), and code quality assurance + Champion automated testing practices and tools, driving efficiency and improving software quality + Partner closely with the Product Management function to understand user needs and translate them into technical requirements + Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance the empower® platform + Contribute to the overall strategic direction of AdviserPlus, providing technical expertise and insights to the Executive Leadership Team About you: + Minimum 5 years' experience leading development teams in a fast-paced, technology-driven environment + Proven track record of successfully delivering complex software projects on time and within budget + Strong understanding of software development life cycle methodologies (Agile, Waterfall, etc.) + Experience with cloud platforms, preferably Azure, is a significant advantage + Expertise in automated testing frameworks and tools is a bonus + Excellent communication, collaboration, and leadership skills + Ability to think strategically and translate business needs into technical solutions + Passion for building high-quality, innovative software products What's on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
IoT Device and Application Test Engineer | Full time on site in Edinburgh A specialist testing role is required to work within a larger Product Design R D team to provide hardware and software testing support to ensure the integrity of the product suites being continually developed ie both the hardware and the software. The system is used in the emergency services sector and comprises mobile camera technology plus Management System, As a member of QA, you will collaborate with the RD SCRUM teams globally to identify risks, develop and execute test plans, write effective bug reports, and test the integration of new versions of the product line. The ideal candidate will have a testing mindset and enjoy using software tools to stress web applications as well as a software and hardware background (and ideally familiarity with networking technology and video processing.) Required Skills: - Experience in software engineering or coding in Java or Python - Writing automation testing scripts in Java (Playwright) or Selenium - Experience with hardware. - Strong communication skills; both written and verbal. - Ideally some SQL Job Responsibilities: - Test the web application, both manually and technically. - Develop and execute test plans. - Test functionality and integration of in-development cameras. - Assemble hardware setups involving IP cameras, networked devices. - Write readable, persuasive Bug Reports. - Risk assess product features, prioritising testing appropriately. - Regression test products before major release. - Develop maintain Test Automation suites. - Contribute to the Test team's continual improvement culture. - Reproduce and verify any new bugs at short notice. In return for your expertise, we ' ll support you in this new challenge with coaching development every step of the way. Also, to reward your hard work You'll get: Competitive salary and bonus schemes. Two weeks additional pay per year (holiday bonus). 25 days holiday entitlement + bank holidays. Attractive defined contribution pension scheme. Employee stock purchase plan. Life assurance. Enhanced maternity and paternity pay. Career development support and wide ranging learning opportunities. Employee health and wellbeing support EAP, wellbeing guidance etc. Carbon neutral initiatives/goals. Corporate social responsibility initiatives including support for volunteering days. SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
03/05/2024
Full time
IoT Device and Application Test Engineer | Full time on site in Edinburgh A specialist testing role is required to work within a larger Product Design R D team to provide hardware and software testing support to ensure the integrity of the product suites being continually developed ie both the hardware and the software. The system is used in the emergency services sector and comprises mobile camera technology plus Management System, As a member of QA, you will collaborate with the RD SCRUM teams globally to identify risks, develop and execute test plans, write effective bug reports, and test the integration of new versions of the product line. The ideal candidate will have a testing mindset and enjoy using software tools to stress web applications as well as a software and hardware background (and ideally familiarity with networking technology and video processing.) Required Skills: - Experience in software engineering or coding in Java or Python - Writing automation testing scripts in Java (Playwright) or Selenium - Experience with hardware. - Strong communication skills; both written and verbal. - Ideally some SQL Job Responsibilities: - Test the web application, both manually and technically. - Develop and execute test plans. - Test functionality and integration of in-development cameras. - Assemble hardware setups involving IP cameras, networked devices. - Write readable, persuasive Bug Reports. - Risk assess product features, prioritising testing appropriately. - Regression test products before major release. - Develop maintain Test Automation suites. - Contribute to the Test team's continual improvement culture. - Reproduce and verify any new bugs at short notice. In return for your expertise, we ' ll support you in this new challenge with coaching development every step of the way. Also, to reward your hard work You'll get: Competitive salary and bonus schemes. Two weeks additional pay per year (holiday bonus). 25 days holiday entitlement + bank holidays. Attractive defined contribution pension scheme. Employee stock purchase plan. Life assurance. Enhanced maternity and paternity pay. Career development support and wide ranging learning opportunities. Employee health and wellbeing support EAP, wellbeing guidance etc. Carbon neutral initiatives/goals. Corporate social responsibility initiatives including support for volunteering days. SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
Senior Test Engineer, Edinburgh, 40K Please note, this position is on location in the Edinburgh City Centre office 5 days a week. In this role you will join the QA Team responsible for the ongoing quality of best-in-class Video Management System and specialist video cameras. You'll be joining a fast-paced commercial environment where delivery of value is paramount. As a member of QA, You'll collaborate with the RD SCRUM teams to identify risks, develop and execute test plans, and develop automated regression tests. Job Responsibilities: Risk assess product features, prioritising testing appropriately. Develop and execute test plans. Test the web application, both manually and technically. Develop and maintain test automation suites. Code reviews; and provide feedback to less experienced members of the team; technically. Contribute to technical direction of team. Test functionality and integration of in-development cameras. Assemble hardware setups involving IP cameras, networked devices. Write readable, persuasive Bug Reports. Contribute to the Test team's continual improvement culture. The ideal candidate will have experience developing software tools for web applications hosted in thecloud; and emulated network devices. They will have a software background and experience with hardware. They will be used to contributing technical expertise to a team. Required Skills: Experience as Software Test Engineer. Experience writing tools to help stress web applications. Experience developing Java automated tests. Playwright or Selenium. Performance test experience. Cloud experience (AWS, Google Cloud Platform). Familiarity with computer networking and video technology. SQL. Other Skills: Regularly investigate, develop and integrate new techniques and technologies. Strong teamwork and communication skills. Self-motivated and proactive. Well-organised. Strategic thinker. SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
03/05/2024
Full time
Senior Test Engineer, Edinburgh, 40K Please note, this position is on location in the Edinburgh City Centre office 5 days a week. In this role you will join the QA Team responsible for the ongoing quality of best-in-class Video Management System and specialist video cameras. You'll be joining a fast-paced commercial environment where delivery of value is paramount. As a member of QA, You'll collaborate with the RD SCRUM teams to identify risks, develop and execute test plans, and develop automated regression tests. Job Responsibilities: Risk assess product features, prioritising testing appropriately. Develop and execute test plans. Test the web application, both manually and technically. Develop and maintain test automation suites. Code reviews; and provide feedback to less experienced members of the team; technically. Contribute to technical direction of team. Test functionality and integration of in-development cameras. Assemble hardware setups involving IP cameras, networked devices. Write readable, persuasive Bug Reports. Contribute to the Test team's continual improvement culture. The ideal candidate will have experience developing software tools for web applications hosted in thecloud; and emulated network devices. They will have a software background and experience with hardware. They will be used to contributing technical expertise to a team. Required Skills: Experience as Software Test Engineer. Experience writing tools to help stress web applications. Experience developing Java automated tests. Playwright or Selenium. Performance test experience. Cloud experience (AWS, Google Cloud Platform). Familiarity with computer networking and video technology. SQL. Other Skills: Regularly investigate, develop and integrate new techniques and technologies. Strong teamwork and communication skills. Self-motivated and proactive. Well-organised. Strategic thinker. SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
Azure Site Reliability Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced Azure Site Reliability Engineer to join a growing team of talented Cloud Engineers providing high level support and project delivery for a large customer base. Please note this is a fully remote role and you must be eligible to gain security clearance (do not need to hold currently). The Role As an Azure Site Reliability Engineer you will support the cloud infrastructure used to deliver cloud hosted managed services to customers. You will have a high customer focus being actively involved in the support and development of the service including: the resolution of support cases, live service monitoring and maintenance, new service provision and continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. The Responsibilities Provide L3/L4 analytical incident management and resolution alongside project-based deliverables Contribute to the planning of application/infrastructure releases and configuration changes Resolve support requests from customers by phone, email and online making use of the call logging system Interact with key internal stakeholders and external third-party vendors to troubleshoot and resolve complex problems Provide input to administering and maintaining all production and development environments Create detailed technical and procedural documentation (eg architecture, configuration and setup) Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis Service transition and complete Operational Acceptance (OA) of new customer services Implementation and delivery of Microsoft Azure projects The Requirements Extensive experience of Microsoft Azure and its relevant build, deployment, automation, networking, and security technologies in cloud and hybrid environments. Microsoft Azure certifications: AZ-103/104 - Azure Administrator Good operational experience supporting Microsoft public cloud technologies and services at an enterprise level (multi-tenant) with in-depth knowledge of the following: Azure Active Directory (RBAC and IAM) Azure Networking Azure Storage Azure Monitor and Log Analytics Azure Security Center Demonstrable career operational experience from one of the following areas: Server Infrastructure Engineering (Virtualisation/Windows/Linux). Office/Microsoft 365 Administration. Network Engineering. DevOps (CI/CD, pipelines and Infrastructure as Code) In-depth knowledge of a Scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (eg BMC Remedy/Service Now). If you are looking for an exciting new challenge to join a leading cloud team team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
03/05/2024
Full time
Azure Site Reliability Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced Azure Site Reliability Engineer to join a growing team of talented Cloud Engineers providing high level support and project delivery for a large customer base. Please note this is a fully remote role and you must be eligible to gain security clearance (do not need to hold currently). The Role As an Azure Site Reliability Engineer you will support the cloud infrastructure used to deliver cloud hosted managed services to customers. You will have a high customer focus being actively involved in the support and development of the service including: the resolution of support cases, live service monitoring and maintenance, new service provision and continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. The Responsibilities Provide L3/L4 analytical incident management and resolution alongside project-based deliverables Contribute to the planning of application/infrastructure releases and configuration changes Resolve support requests from customers by phone, email and online making use of the call logging system Interact with key internal stakeholders and external third-party vendors to troubleshoot and resolve complex problems Provide input to administering and maintaining all production and development environments Create detailed technical and procedural documentation (eg architecture, configuration and setup) Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis Service transition and complete Operational Acceptance (OA) of new customer services Implementation and delivery of Microsoft Azure projects The Requirements Extensive experience of Microsoft Azure and its relevant build, deployment, automation, networking, and security technologies in cloud and hybrid environments. Microsoft Azure certifications: AZ-103/104 - Azure Administrator Good operational experience supporting Microsoft public cloud technologies and services at an enterprise level (multi-tenant) with in-depth knowledge of the following: Azure Active Directory (RBAC and IAM) Azure Networking Azure Storage Azure Monitor and Log Analytics Azure Security Center Demonstrable career operational experience from one of the following areas: Server Infrastructure Engineering (Virtualisation/Windows/Linux). Office/Microsoft 365 Administration. Network Engineering. DevOps (CI/CD, pipelines and Infrastructure as Code) In-depth knowledge of a Scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (eg BMC Remedy/Service Now). If you are looking for an exciting new challenge to join a leading cloud team team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Senior Database Architect: SQL Server, Oracle, Azure, Database, Insurance We are supporting a Global Insurer's initiative to build out their Database function with a dedicated team of Database experts. As part of this expansion, a Senior Database Architect is required to define & design Database architecture solutions for the database landscape. In a multi-platform environment, you will lead the design & development of scalable database architecture solutions. You will join a brand-new team, working alongside other architects, DBAs and application developers. You will be well versed in designing SQL & Oracle database solutions and delivering migration projects to Azure. As part of this data-driven business, you will play a key role in increasing database capabilities & innovating automation processes. Responsibilities: Responsible for the end-to-end design & implementation of Database infrastructure solutions Identifying gaps & opportunities in Database landscape Build relationships across the Business' Data & Applications services Play a key role in evaluating architecture & recommending new software & toolings Work alongside Database Engineers & Application support teams through to implementation Requirements: Experience designing architecture solutions for SQL Server and Oracle Knowledge of Azure environments and delivering migration projects An understanding of Microsoft technologies is required. Oracle knowledge is also desirable Knowledge of backup and restore processes is needed An understanding Relational Database Management System architecture and how it relates to the application landscape Senior Database Architect: SQL Server, Oracle, Azure, Database, Insurance
03/05/2024
Full time
Senior Database Architect: SQL Server, Oracle, Azure, Database, Insurance We are supporting a Global Insurer's initiative to build out their Database function with a dedicated team of Database experts. As part of this expansion, a Senior Database Architect is required to define & design Database architecture solutions for the database landscape. In a multi-platform environment, you will lead the design & development of scalable database architecture solutions. You will join a brand-new team, working alongside other architects, DBAs and application developers. You will be well versed in designing SQL & Oracle database solutions and delivering migration projects to Azure. As part of this data-driven business, you will play a key role in increasing database capabilities & innovating automation processes. Responsibilities: Responsible for the end-to-end design & implementation of Database infrastructure solutions Identifying gaps & opportunities in Database landscape Build relationships across the Business' Data & Applications services Play a key role in evaluating architecture & recommending new software & toolings Work alongside Database Engineers & Application support teams through to implementation Requirements: Experience designing architecture solutions for SQL Server and Oracle Knowledge of Azure environments and delivering migration projects An understanding of Microsoft technologies is required. Oracle knowledge is also desirable Knowledge of backup and restore processes is needed An understanding Relational Database Management System architecture and how it relates to the application landscape Senior Database Architect: SQL Server, Oracle, Azure, Database, Insurance
Sales Development Rep Required: Complex software solution selling/technical background We are seeking a motivated and technically skilled Sales Development Representative (SDR) to join our clients sales team in London. The company has a smart software solution that integrates with factory production lines to gauge effectivity. The ideal candidate will possess a strong technical or engineering background with an eagerness to transition into a sales role or an experienced SDR with a history of selling complex software solutions. This role involves understanding and effectively communicating the technical aspects of a Business Performance Management tool to potential clients. Key Responsibilities: Engage with potential clients to introduce them to the Business Performance Management Software, explaining its features and benefits. Respond to initial technical inquiries from prospects, demonstrating a deep understanding of our product and its application in manufacturing environments. Qualify leads through targeted questioning, identifying key decision-makers and their needs. Schedule demonstrations between potential clients and our technical sales team. Maintain an up-to-date knowledge of industry trends and competitor activities. Collaborate with sales and marketing teams to develop new strategies for engaging prospects. Document and track interactions and sales process steps within our CRM system. Required Qualifications: Bachelor's degree in Engineering, Computer Science, Information Technology, or a related technical field. Proven experience in a technical role or in selling complex software solutions, preferably within the manufacturing sector. Strong interpersonal and communication skills, with the ability to explain complex technical concepts to non-technical audiences. Ability to work effectively in a fast-paced, dynamic environment. Highly organized with a strong attention to detail and a proactive approach to problem-solving. Preferred Qualifications: Previous experience as an SDR in a tech company. Knowledge of CRM systems and sales automation tools. Understanding of manufacturing processes and performance management tools. Benefits: Competitive salary of up to £38,000 and performance incentives. Opportunities for professional development and career progression. Dynamic and supportive work environment. How to Apply: If you are passionate about technology and sales and meet the above criteria, we would love to hear from you.
03/05/2024
Full time
Sales Development Rep Required: Complex software solution selling/technical background We are seeking a motivated and technically skilled Sales Development Representative (SDR) to join our clients sales team in London. The company has a smart software solution that integrates with factory production lines to gauge effectivity. The ideal candidate will possess a strong technical or engineering background with an eagerness to transition into a sales role or an experienced SDR with a history of selling complex software solutions. This role involves understanding and effectively communicating the technical aspects of a Business Performance Management tool to potential clients. Key Responsibilities: Engage with potential clients to introduce them to the Business Performance Management Software, explaining its features and benefits. Respond to initial technical inquiries from prospects, demonstrating a deep understanding of our product and its application in manufacturing environments. Qualify leads through targeted questioning, identifying key decision-makers and their needs. Schedule demonstrations between potential clients and our technical sales team. Maintain an up-to-date knowledge of industry trends and competitor activities. Collaborate with sales and marketing teams to develop new strategies for engaging prospects. Document and track interactions and sales process steps within our CRM system. Required Qualifications: Bachelor's degree in Engineering, Computer Science, Information Technology, or a related technical field. Proven experience in a technical role or in selling complex software solutions, preferably within the manufacturing sector. Strong interpersonal and communication skills, with the ability to explain complex technical concepts to non-technical audiences. Ability to work effectively in a fast-paced, dynamic environment. Highly organized with a strong attention to detail and a proactive approach to problem-solving. Preferred Qualifications: Previous experience as an SDR in a tech company. Knowledge of CRM systems and sales automation tools. Understanding of manufacturing processes and performance management tools. Benefits: Competitive salary of up to £38,000 and performance incentives. Opportunities for professional development and career progression. Dynamic and supportive work environment. How to Apply: If you are passionate about technology and sales and meet the above criteria, we would love to hear from you.
Job Description: Infosight Consulting is looking for IAP designer/developer for one of the challenging and exciting projects. Role: IAP designer/developer (Itential Automation Platform) Location: Reading UK Contract Position Infosight is looking for IAP designer with: Highly skilled Front End React.js developer (minimum 2 years of hands-on experience) Proficient with Node.js/Express and REST API development (Minimum 2 years of hands-on experience), Templating - XML, Yang, json Proficient with Java, HTML, SQL or Python development, MongoDB Hands on development experience on IAP(Itential Automation Platform) & Google Cloud or similar Can implement CI/CD pipelines using tools such as Bamboo, GIT (BitBucket), CodePipeline , etc Resource Domain and Element Management - IP Network Nice to have: Experience working Scrum agile methodology. Can work proficiently in Linux environments , competent at Scripting . Experience in software development, system administration, or process engineering, and must be able to work with customers and team members to define requirements and design solutions. Knowledge on implementing a Robotic Automation solution at an enterprise level WHAT INFOSIGHT OFFERS Excellent Pay Packages An Opportunity to work in Global locations at our Client Sites Flexi-Working arrangement ABOUT INFOSIGHT Infosight Consulting is a Business & IT consulting company, head quartered in United Kingdom, operating since 2006 globally, specializes in SAP, Oracle & Ramco Solutions. Infosight has been delivering outstanding value to its customers by addressing their Business Challenges with appropriate application & services.
03/05/2024
Project-based
Job Description: Infosight Consulting is looking for IAP designer/developer for one of the challenging and exciting projects. Role: IAP designer/developer (Itential Automation Platform) Location: Reading UK Contract Position Infosight is looking for IAP designer with: Highly skilled Front End React.js developer (minimum 2 years of hands-on experience) Proficient with Node.js/Express and REST API development (Minimum 2 years of hands-on experience), Templating - XML, Yang, json Proficient with Java, HTML, SQL or Python development, MongoDB Hands on development experience on IAP(Itential Automation Platform) & Google Cloud or similar Can implement CI/CD pipelines using tools such as Bamboo, GIT (BitBucket), CodePipeline , etc Resource Domain and Element Management - IP Network Nice to have: Experience working Scrum agile methodology. Can work proficiently in Linux environments , competent at Scripting . Experience in software development, system administration, or process engineering, and must be able to work with customers and team members to define requirements and design solutions. Knowledge on implementing a Robotic Automation solution at an enterprise level WHAT INFOSIGHT OFFERS Excellent Pay Packages An Opportunity to work in Global locations at our Client Sites Flexi-Working arrangement ABOUT INFOSIGHT Infosight Consulting is a Business & IT consulting company, head quartered in United Kingdom, operating since 2006 globally, specializes in SAP, Oracle & Ramco Solutions. Infosight has been delivering outstanding value to its customers by addressing their Business Challenges with appropriate application & services.
We are currently looking on behalf of one of our important clients for a Microsoft Workplace/Client Systems Engineer (German Speaking). This role is permanent position based in Zürich Canton & comes with good home office allowance. Your Role: Plan & further develop client infrastructure & its services around M365 & Azure and ensure the engineering of the modern workplace. Design & automate an SCCM deployment environment & deal with current market trends in the client environment. Take Windows & System clients to the next level, ensure that customer solutions interact optimally with M365 & Azure & that business requirements are implemented accordingly. Develop concepts & proposed solutions, use O365 functions in client management & drive automation through process modelling & Scripting. Integrate new applications & systems & put them into operation. Implement projects efficiently & successfully. Develop & implement complex solutions in the M365 environment. Support & advise system developers, application managers, system users & external customers on system technology issues. Your Skills: At least 3 years of professional experience in Modern Workplace Management with Microsoft technologies. Very familiar with current Windows client functionalities such as AppLocker Windows Defender, Hello for Business, compliance policies & GPOs Skilled in automating processes with PowerShell. Experienced in managing projects as a project or partial-project manager. Your Profile: Completed University Degree in the area of Computer Science or similar. Self-motivated, conceptual, strong communication skills & team-oriented. Fluent in English & very good German language skills (to at least B2 Level) are mandatory requirements.
03/05/2024
Full time
We are currently looking on behalf of one of our important clients for a Microsoft Workplace/Client Systems Engineer (German Speaking). This role is permanent position based in Zürich Canton & comes with good home office allowance. Your Role: Plan & further develop client infrastructure & its services around M365 & Azure and ensure the engineering of the modern workplace. Design & automate an SCCM deployment environment & deal with current market trends in the client environment. Take Windows & System clients to the next level, ensure that customer solutions interact optimally with M365 & Azure & that business requirements are implemented accordingly. Develop concepts & proposed solutions, use O365 functions in client management & drive automation through process modelling & Scripting. Integrate new applications & systems & put them into operation. Implement projects efficiently & successfully. Develop & implement complex solutions in the M365 environment. Support & advise system developers, application managers, system users & external customers on system technology issues. Your Skills: At least 3 years of professional experience in Modern Workplace Management with Microsoft technologies. Very familiar with current Windows client functionalities such as AppLocker Windows Defender, Hello for Business, compliance policies & GPOs Skilled in automating processes with PowerShell. Experienced in managing projects as a project or partial-project manager. Your Profile: Completed University Degree in the area of Computer Science or similar. Self-motivated, conceptual, strong communication skills & team-oriented. Fluent in English & very good German language skills (to at least B2 Level) are mandatory requirements.
Michael Bailey Associates - UK Contracts
Graz, Steiermark
Start Date: ASAP Contract Length: 12 months Location: Graz, Austria Responsibilities: * Taking care of local IT equipment of the employees (Desktop Setup, Notebooks, Phones) + Account maintenance. * Server maintenance (ESXi Hosts, VMs, Docker Hosts + a lot of containerized applications deployed). * Firewall, VPN, Internet uplink. * Landline Phone maintenance. * Wifi-Setup in the Office. * Local wired network setup & maintenance. * Local Backup/Disaster Recovery. * Robotics Lab IT maintenance (Wifi, private 5G, LAN, Robots IT hardware). * Supporting the transition of local office IT into client corporate IT. MUST HAVE SKILLS (Most Important): * Script automation with at least one of these technologies: Powershell, Bash or Python - 5+ years of experience. * Strong knowledge with macOS and Linux operating systems - 5+ years of experience. * Experience in setting up local area networks (WiFi, LAN) - 5+ years of experience. DESIRED SKILLS: * Familiar with Cloud services such as Azure (AAD) and/or AWS. * Strong troubleshooting skills, with the ability to resolve problems using systematic troubleshooting, web KB earches and consultation with other members of the IT team. * Excellent interpersonal, written, and oral communication skills. EDUCATION/CERTIFICATIONS: Bachelor's degree in computer science, Management Information Systems (MIS), Information Technology, Engineering or similar technical degree and four (4) years of experience in providing technical support to end-users for computer hardware, software, and/or network related problems. Michael Bailey International is acting as an Employment Business in relation to this vacancy.
03/05/2024
Project-based
Start Date: ASAP Contract Length: 12 months Location: Graz, Austria Responsibilities: * Taking care of local IT equipment of the employees (Desktop Setup, Notebooks, Phones) + Account maintenance. * Server maintenance (ESXi Hosts, VMs, Docker Hosts + a lot of containerized applications deployed). * Firewall, VPN, Internet uplink. * Landline Phone maintenance. * Wifi-Setup in the Office. * Local wired network setup & maintenance. * Local Backup/Disaster Recovery. * Robotics Lab IT maintenance (Wifi, private 5G, LAN, Robots IT hardware). * Supporting the transition of local office IT into client corporate IT. MUST HAVE SKILLS (Most Important): * Script automation with at least one of these technologies: Powershell, Bash or Python - 5+ years of experience. * Strong knowledge with macOS and Linux operating systems - 5+ years of experience. * Experience in setting up local area networks (WiFi, LAN) - 5+ years of experience. DESIRED SKILLS: * Familiar with Cloud services such as Azure (AAD) and/or AWS. * Strong troubleshooting skills, with the ability to resolve problems using systematic troubleshooting, web KB earches and consultation with other members of the IT team. * Excellent interpersonal, written, and oral communication skills. EDUCATION/CERTIFICATIONS: Bachelor's degree in computer science, Management Information Systems (MIS), Information Technology, Engineering or similar technical degree and four (4) years of experience in providing technical support to end-users for computer hardware, software, and/or network related problems. Michael Bailey International is acting as an Employment Business in relation to this vacancy.
Global Enterprise Partners is looking for a Process Architect, to join our multinational client in a long-term, remote freelance assignment. In this assignment you will play a key role into identifying automation opportunities and implementing the relevant automation capabilities. Responsibilities: Review client processes - define which of those processes have potential for automation Create self-service capability Implement automations - work with Automation Engineers and define the way of the implementation Requirements: Strong experience and knowledge of Powershell Good experience with Process Optimization Experience in complex multinational environments Excellent communication skills Customer-oriented Details: Start: May/June 2024 Location: Remote (Europe) Duration: 12 months Interested to be part of this journey? Feel free to apply via the link below or to reach out directly with your updated CV.
03/05/2024
Project-based
Global Enterprise Partners is looking for a Process Architect, to join our multinational client in a long-term, remote freelance assignment. In this assignment you will play a key role into identifying automation opportunities and implementing the relevant automation capabilities. Responsibilities: Review client processes - define which of those processes have potential for automation Create self-service capability Implement automations - work with Automation Engineers and define the way of the implementation Requirements: Strong experience and knowledge of Powershell Good experience with Process Optimization Experience in complex multinational environments Excellent communication skills Customer-oriented Details: Start: May/June 2024 Location: Remote (Europe) Duration: 12 months Interested to be part of this journey? Feel free to apply via the link below or to reach out directly with your updated CV.
Description: Software Engineer - Frontend In this role, you will join an agile team whose focus is on building a new, modern Front End for our Investigation and Tracing platform. Responsibilities Develop and deliver features across the product Front End. Writing storybook stories to document components. Provide high level of technical input when breaking down problems - help the team create customer value. Contribute to quality assurance through test automation tools (Unit testing, automation testing like Cypress, Playwright) and Continuous Integration tools (Github Actions) Collaborate with the product owner and project management roles to deliver timely products and enhancements. Support the team in achieving their mission, by helping to set OKRs and realise success. Requirements Strong and enthusiastic technologist, able to demonstrate a broad technical knowledge and application of this to create reusable patterns and solutions. Extensive experience using Vue 3 and Composition API to develop modern applications. Experience building and using design systems and tools including Storybook to support Front End development. Experience using Typescript Strong understanding of CI/CD concepts Experience working in an Agile environment. Ideal candidate experience Vue3 Typescript composition API Laravel - Inertia agile Playwright Further Details Once per month in Cardiff Initial contract till November £450 p/d Inside IR35 Job Title: Front End Developer - Vue3 Location: Cardiff, UK Rate/Salary: .00 GBP Daily Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
03/05/2024
Project-based
Description: Software Engineer - Frontend In this role, you will join an agile team whose focus is on building a new, modern Front End for our Investigation and Tracing platform. Responsibilities Develop and deliver features across the product Front End. Writing storybook stories to document components. Provide high level of technical input when breaking down problems - help the team create customer value. Contribute to quality assurance through test automation tools (Unit testing, automation testing like Cypress, Playwright) and Continuous Integration tools (Github Actions) Collaborate with the product owner and project management roles to deliver timely products and enhancements. Support the team in achieving their mission, by helping to set OKRs and realise success. Requirements Strong and enthusiastic technologist, able to demonstrate a broad technical knowledge and application of this to create reusable patterns and solutions. Extensive experience using Vue 3 and Composition API to develop modern applications. Experience building and using design systems and tools including Storybook to support Front End development. Experience using Typescript Strong understanding of CI/CD concepts Experience working in an Agile environment. Ideal candidate experience Vue3 Typescript composition API Laravel - Inertia agile Playwright Further Details Once per month in Cardiff Initial contract till November £450 p/d Inside IR35 Job Title: Front End Developer - Vue3 Location: Cardiff, UK Rate/Salary: .00 GBP Daily Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Control Systems Engineer x10 +Permanent Opportunity +On site in Reading +£40000 - £65000 Skills: +4 + years experience in the control and automation industry +Design +Development +Control Solutions Control Systems Engineer Our client, experiencing continuous growth, seeks to onboard several Control Systems Engineers to augment their team across diverse locations. About the client: They specialise in providing support for projects delivered by various service providers, catering to customers in utilities, pharmaceuticals, food & beverage, and chemicals industries. About you: The ideal candidate should possess experience in technical development of design documentation, PLC configuration, SCADA, HMI, testing, and commissioning. Success in this role hinges on a robust comprehension of the project life cycle, from conception to fruition. What's in this for you? Career development within a successful and growing business! In-house training, MIET registration, and ISA certifications Smooth recruitment process: Two stages. Teams/On-site. Key responsibilities: +Generate detailed specifications and design documentation. +Assume responsibility for tasks/projects. +Customize and develop software for diverse applications. +Conduct safe testing and commissioning in operational end-user environments. +Uphold high standards and maintain consistency throughout the design process. +Collaborate effectively within a team and adapt to various environments. +Guarantee compliance with all aspects of the company's Integrated Management System. Skills & experience: +Real Time control system design and commissioning +Control system software design and testing +Electrical Control Panels and commissioning +Rockwell ControlLogix +Siemens TIA Portal +Rockwell HMI (FTView ME & SE) +AVEVA System Platform +Schneider ClearSCADA +PLC Software - Rockwell, Siemens, Mitsubishi, Schneider +HMI/SCADA Systems - Rockwell FTView ME and SE, AVEVA InTouch and System Platform, Schneider +ClearSCADA, GE iFIX, Siemens WinCC +Telemetry Systems - Schneider, Brodersen, Seeprol S2000, +Networks - Fibre Optic, Ethernet, Profibus +Previous experience in a similar role +Full UK driving licence or working towards one +Happy to travel anywhere in the UK If you'd like to discuss this Coontrol Systems Engineer role in more detail, please send your updated CV to (see below) and I will get in touch.
03/05/2024
Full time
Control Systems Engineer x10 +Permanent Opportunity +On site in Reading +£40000 - £65000 Skills: +4 + years experience in the control and automation industry +Design +Development +Control Solutions Control Systems Engineer Our client, experiencing continuous growth, seeks to onboard several Control Systems Engineers to augment their team across diverse locations. About the client: They specialise in providing support for projects delivered by various service providers, catering to customers in utilities, pharmaceuticals, food & beverage, and chemicals industries. About you: The ideal candidate should possess experience in technical development of design documentation, PLC configuration, SCADA, HMI, testing, and commissioning. Success in this role hinges on a robust comprehension of the project life cycle, from conception to fruition. What's in this for you? Career development within a successful and growing business! In-house training, MIET registration, and ISA certifications Smooth recruitment process: Two stages. Teams/On-site. Key responsibilities: +Generate detailed specifications and design documentation. +Assume responsibility for tasks/projects. +Customize and develop software for diverse applications. +Conduct safe testing and commissioning in operational end-user environments. +Uphold high standards and maintain consistency throughout the design process. +Collaborate effectively within a team and adapt to various environments. +Guarantee compliance with all aspects of the company's Integrated Management System. Skills & experience: +Real Time control system design and commissioning +Control system software design and testing +Electrical Control Panels and commissioning +Rockwell ControlLogix +Siemens TIA Portal +Rockwell HMI (FTView ME & SE) +AVEVA System Platform +Schneider ClearSCADA +PLC Software - Rockwell, Siemens, Mitsubishi, Schneider +HMI/SCADA Systems - Rockwell FTView ME and SE, AVEVA InTouch and System Platform, Schneider +ClearSCADA, GE iFIX, Siemens WinCC +Telemetry Systems - Schneider, Brodersen, Seeprol S2000, +Networks - Fibre Optic, Ethernet, Profibus +Previous experience in a similar role +Full UK driving licence or working towards one +Happy to travel anywhere in the UK If you'd like to discuss this Coontrol Systems Engineer role in more detail, please send your updated CV to (see below) and I will get in touch.
People Source Consulting Ltd
Antrim, County Antrim
Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (eg swarming) Identify cases that require escalation (either technically or strategically) Create and maintain incident management requests to product group/engineering group Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/engineer experience Provide ramp activities, knowledge sharing, technical coaching and mentoring Drive technical collaboration & engagement Lead or participate in building communities with peer delivery roles; may be workload or specialty specific Nice to have but not essential Knowledge and demonstrated technical proficiency in SharePoint or Microsoft Teams. General understanding of Microsoft 365 administration principles. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
03/05/2024
Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (eg swarming) Identify cases that require escalation (either technically or strategically) Create and maintain incident management requests to product group/engineering group Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/engineer experience Provide ramp activities, knowledge sharing, technical coaching and mentoring Drive technical collaboration & engagement Lead or participate in building communities with peer delivery roles; may be workload or specialty specific Nice to have but not essential Knowledge and demonstrated technical proficiency in SharePoint or Microsoft Teams. General understanding of Microsoft 365 administration principles. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Middleware Engineer - IBM MQ/RabbitMQ - Hybrid EU Remote, Middleware, Production Support, Message Queues (IBM MQ/RabbitMQ preferred), Linux, ITIL, CI/CD, PL/SQL. Any PCF, Groovy and Gitbucket are desirable. You will be required to be in their Dublin office up to 2 times/twice a week for meetings etc so this will require someone local to Dublin. *MQ (IBM/Rabbit) experience is mandatory - monitoring, configuration, creating, setting up MQs.* An agile and next-generation digital accelerating company providing digital transformation and technology services are looking for a Middleware Engineer with Message Queues (MQ) ideally IBM MQ or RabbitMQ. They work across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing. Responsibilities Engage in and improve the whole life cycle of services - from inception and design, through deployment, operation, and refinement. Analyse ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns. Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. Maintain services once they are live by measuring and monitoring availability, latency, and overall system health with automated alerts. Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity. Practice sustainable incident response and detailed post mortems. Take a holistic approach to problem solving, by connecting the dots during a production event through the various technology stack that makes up the platform, to optimize mean time to recover. Dublin based, Middleware, Message Queues (IBM MQ/RabbitMQ preferred), Linux, ITIL, CI/CD, PL/SQL. Any PCF, Groovy and Gitbucket are desirable.
03/05/2024
Full time
Middleware Engineer - IBM MQ/RabbitMQ - Hybrid EU Remote, Middleware, Production Support, Message Queues (IBM MQ/RabbitMQ preferred), Linux, ITIL, CI/CD, PL/SQL. Any PCF, Groovy and Gitbucket are desirable. You will be required to be in their Dublin office up to 2 times/twice a week for meetings etc so this will require someone local to Dublin. *MQ (IBM/Rabbit) experience is mandatory - monitoring, configuration, creating, setting up MQs.* An agile and next-generation digital accelerating company providing digital transformation and technology services are looking for a Middleware Engineer with Message Queues (MQ) ideally IBM MQ or RabbitMQ. They work across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing. Responsibilities Engage in and improve the whole life cycle of services - from inception and design, through deployment, operation, and refinement. Analyse ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns. Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. Maintain services once they are live by measuring and monitoring availability, latency, and overall system health with automated alerts. Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity. Practice sustainable incident response and detailed post mortems. Take a holistic approach to problem solving, by connecting the dots during a production event through the various technology stack that makes up the platform, to optimize mean time to recover. Dublin based, Middleware, Message Queues (IBM MQ/RabbitMQ preferred), Linux, ITIL, CI/CD, PL/SQL. Any PCF, Groovy and Gitbucket are desirable.