Cyber Security Consultant - Cloud Architecture My Leeds based client is looking to recruit an experienced Cyber Security Consultant to provide expert guidance and support to project teams, developing delivering and embedding Cyber strategies and solutions to protect a range of systems, applications and data. Working on one of the most exciting digital transformations within academia, the Cyber Security Consultant will establish policies, practises and tools that prevent unauthorised access, usage, disclosure, alteration, or disruption, accomplished through precise architectural choices and robust engagement with stakeholders. Your key focus will be to ensure that security considerations are an integral part of all project and operational phases, spanning from the initial design to testing, deployment, and final delivery As Security Consultant, you will be able to demonstrate the following: Proficiency in Cloud Architecture wit demonstrable skills in Azure but open to other platforms. API Security: Well-versed in API security principles and endpoint protection. Testing Expertise: Knowledge of the testing domain, including security testing and related - methodologies. DevSecOps Project Collaboration: Experienced in working effectively within project teams and contributing to project success. In return, you will be offered an enhanced benefits package and competitive salary. Please send your CV for immediate consideration
30/04/2024
Full time
Cyber Security Consultant - Cloud Architecture My Leeds based client is looking to recruit an experienced Cyber Security Consultant to provide expert guidance and support to project teams, developing delivering and embedding Cyber strategies and solutions to protect a range of systems, applications and data. Working on one of the most exciting digital transformations within academia, the Cyber Security Consultant will establish policies, practises and tools that prevent unauthorised access, usage, disclosure, alteration, or disruption, accomplished through precise architectural choices and robust engagement with stakeholders. Your key focus will be to ensure that security considerations are an integral part of all project and operational phases, spanning from the initial design to testing, deployment, and final delivery As Security Consultant, you will be able to demonstrate the following: Proficiency in Cloud Architecture wit demonstrable skills in Azure but open to other platforms. API Security: Well-versed in API security principles and endpoint protection. Testing Expertise: Knowledge of the testing domain, including security testing and related - methodologies. DevSecOps Project Collaboration: Experienced in working effectively within project teams and contributing to project success. In return, you will be offered an enhanced benefits package and competitive salary. Please send your CV for immediate consideration
Solutions Architect - SaaS (Enterprise) Pre IPO Unicorn SaaS Scale Up! Full Remote UK Circa £80K Base + 20% Bonus (OTE £90K+) Equity/options included Pre and Post Sales Disruptive and revolutionary Fintech platform with very quick ROI The Company You'd be joining a rapidly growing, series-D funded SaaS B2B Unicorn! They've just kicked off the next hiring phase and are looking to secure multiple positions after recent funding! Strong presence across EMEA, US, and Canada, they have an extremely unique platform which is revolutionising financial management for their customers and providing B2B engagement and benefits that are unparalleled to anything else on the market. The Position Work with Customer and Product teams to fully understand the platform and features, across a highly complex data driven platform. Focusing on integration, ingestion platform, cleansing and advanced reporting. Work closely and collaborate with the entire Sales team, assisting with proposal solutions to both potential partners and potential customers. This will involve providing high level solutions designs. You will be an escalation point of contact for technical enquiries from software partners and customers. Involved in creating material for training and development across the business. Identify new feature improvements or new feature enhancement opportunities. Required Skills and Experience 3+ years of experience in SaaS from an Implementation/Architectural background Strong data ingestion experience, using tools within MDM, BI or ETL - integration of SaaS platform to larger platforms such as ERP systems, finance applications. A strong focus on helping to land new customers, both pre and post sales support. Ability to handle high volume of project implementations (multiple customers) Strong commercial understanding, presenting technical ROI, handling technical questions from customers, being able to relay technical solutions to non-technical stakeholders. Proven experience in understanding the deeper technicality of a SaaS platform and being an aid to securing complex solution sales. Please don't miss out on this great opportunity - Apply today with your most up to date CV. If this role isn't quite what you are after but know someone who may be relevant, we offer a referral scheme for any successful recommendations. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
30/04/2024
Full time
Solutions Architect - SaaS (Enterprise) Pre IPO Unicorn SaaS Scale Up! Full Remote UK Circa £80K Base + 20% Bonus (OTE £90K+) Equity/options included Pre and Post Sales Disruptive and revolutionary Fintech platform with very quick ROI The Company You'd be joining a rapidly growing, series-D funded SaaS B2B Unicorn! They've just kicked off the next hiring phase and are looking to secure multiple positions after recent funding! Strong presence across EMEA, US, and Canada, they have an extremely unique platform which is revolutionising financial management for their customers and providing B2B engagement and benefits that are unparalleled to anything else on the market. The Position Work with Customer and Product teams to fully understand the platform and features, across a highly complex data driven platform. Focusing on integration, ingestion platform, cleansing and advanced reporting. Work closely and collaborate with the entire Sales team, assisting with proposal solutions to both potential partners and potential customers. This will involve providing high level solutions designs. You will be an escalation point of contact for technical enquiries from software partners and customers. Involved in creating material for training and development across the business. Identify new feature improvements or new feature enhancement opportunities. Required Skills and Experience 3+ years of experience in SaaS from an Implementation/Architectural background Strong data ingestion experience, using tools within MDM, BI or ETL - integration of SaaS platform to larger platforms such as ERP systems, finance applications. A strong focus on helping to land new customers, both pre and post sales support. Ability to handle high volume of project implementations (multiple customers) Strong commercial understanding, presenting technical ROI, handling technical questions from customers, being able to relay technical solutions to non-technical stakeholders. Proven experience in understanding the deeper technicality of a SaaS platform and being an aid to securing complex solution sales. Please don't miss out on this great opportunity - Apply today with your most up to date CV. If this role isn't quite what you are after but know someone who may be relevant, we offer a referral scheme for any successful recommendations. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Cloud Database Administrator (12 month FTC) London/Hybrid Up to £67,000 per annum + generous benefits package An exciting opportunity has arisen to join a global organisation within the insurance industry, famed for their diverse workforce and superb office culture. As the new Cloud Database Administrator, you will be part of a migration from an on-prem DWH to the Cloud. You will be responsible for the design, implementation, maintenance, and performance optimization of company cloud-based database systems. Main Duties will include: Collaborating with data engineers, developers and data architects to design and implement scalable and efficient database solutions in the cloud. Working with a Data Architect to manage the migration efforts to migrate the company's on-prem DWH to the cloud. Performing routine database administration tasks, including backups (where needed), restores, and monitoring. Evaluating and monitoring the performance of the cloud data lake system. Identifying and resolving performance bottlenecks and ensuring optimal database performance. Conducting regular performance tuning and optimization activities. Implementing and enforcing security policies to safeguard sensitive data. Setting up of new users, SSO setup, SCIM provisioning. Ensuring compliance with industry standards and regulations related to database management. Proactively identifying and resolving database-related issues. Collaborating with cross-functional teams to troubleshoot and resolve database-related problems. Developing and maintaining automation scripts for routine database tasks. Implementing automation solutions for monitoring and alerting. Maintaining up-to-date documentation for database configurations, procedures, and best practices. Providing training and support for other team members as needed. Contributing to the Cloud Data Lake SharePoint page and building internal content Essential Skills Required: Proven experience as a Database Administrator, with a solid track record and focus on cloud-based environments. Strong knowledge of Snowflake. Experience with cloud platforms such as AWS, Azure, or Google Cloud. SQL Server and Microsoft stack. Strong stakeholder management skills Data Lake experience Proficiency in database performance tuning and optimization. Familiarity with database security best practices. Excellent problem-solving and communication skills. This represents an amazing opportunity for an experienced Cloud Database Administrator. One who is able to bring to the table, a proactive and collaborative approach to problem-solving. If you are interested, please apply for full details.
30/04/2024
Cloud Database Administrator (12 month FTC) London/Hybrid Up to £67,000 per annum + generous benefits package An exciting opportunity has arisen to join a global organisation within the insurance industry, famed for their diverse workforce and superb office culture. As the new Cloud Database Administrator, you will be part of a migration from an on-prem DWH to the Cloud. You will be responsible for the design, implementation, maintenance, and performance optimization of company cloud-based database systems. Main Duties will include: Collaborating with data engineers, developers and data architects to design and implement scalable and efficient database solutions in the cloud. Working with a Data Architect to manage the migration efforts to migrate the company's on-prem DWH to the cloud. Performing routine database administration tasks, including backups (where needed), restores, and monitoring. Evaluating and monitoring the performance of the cloud data lake system. Identifying and resolving performance bottlenecks and ensuring optimal database performance. Conducting regular performance tuning and optimization activities. Implementing and enforcing security policies to safeguard sensitive data. Setting up of new users, SSO setup, SCIM provisioning. Ensuring compliance with industry standards and regulations related to database management. Proactively identifying and resolving database-related issues. Collaborating with cross-functional teams to troubleshoot and resolve database-related problems. Developing and maintaining automation scripts for routine database tasks. Implementing automation solutions for monitoring and alerting. Maintaining up-to-date documentation for database configurations, procedures, and best practices. Providing training and support for other team members as needed. Contributing to the Cloud Data Lake SharePoint page and building internal content Essential Skills Required: Proven experience as a Database Administrator, with a solid track record and focus on cloud-based environments. Strong knowledge of Snowflake. Experience with cloud platforms such as AWS, Azure, or Google Cloud. SQL Server and Microsoft stack. Strong stakeholder management skills Data Lake experience Proficiency in database performance tuning and optimization. Familiarity with database security best practices. Excellent problem-solving and communication skills. This represents an amazing opportunity for an experienced Cloud Database Administrator. One who is able to bring to the table, a proactive and collaborative approach to problem-solving. If you are interested, please apply for full details.
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
30/04/2024
Full time
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Lead Azure Engineer London/Hybrid £competitive plus bonus plus benefits Azure, Terraform, DevSecOps, CI/CD Lead Azure/Cloud Engineer is required by a buoyant financial services organisation based in London. This role will see you working with architects to help design, plan and implement new solutions and enhance existing solutions within their cloud estate. In this hands-on role you will also be responsible for documenting and handing over the service to the Operational Teams ensuring that monitoring and SLAs are in place to support the business going forward. You will have solid experience in delivering and operating multi-region Azure infrastructure and services in line with modern practices such as Everything as Code through both change and run processes, plus administering and troubleshooting enterprise Cloud platforms and Microsoft technologies. Key Responsibilities: Working with Architecture and vendors to build new or enhance existing solutions Assist with the design and plan enterprise-scale Azure environments including application dependencies, data storage, network connectivity and overall cloud hosting Ensure that all cloud solutions follow internally defined security and compliance controls Lead in the implementation and handover to Operational Support of infrastructure solutions Define the operational processes to effectively manage the (cloud) environment Plan and coordinate maintenance operations (evergreening service changes, patching, upgrades, disaster recovery tests, etc). Interface with other teams across the organisation in order to establish and enforce best practices and standards Contributing to the development of the company's 'Cloud' and IT Strategy Keeping abreast of advancement in technology solutions and offerings and recommending change where required Responsible for ensuring all compliance and risk issues are understood and highlighted to senior management as they arise Providing technical guidance and assistance to Operational teams where necessary Taking personal responsibility to ensure solutions are evaluated, planned, tested and that solution meets the requirements of the end users Developing project plans, tracking and reporting to deadlines Preparing and testing technical knowledgebase articles as well as systems documentation Champion Agile best-practices, processes, and tools in support of DevOps processes Key Requirements: Excellent knowledge of Microsoft Azure technology stack. Experience of Terraform and Infrastructure as Code tools and concepts. Familiarity with DevSecOps practices and tools such as Github, Gitlab, DevOps, Pester, Katalon. Knowledge of unit tests, integration tests, system tests, YAML and CI/CD pipelines. Experience with Configuration as Code, Policy as Code and Documentation as Code. Excellent Entra ID and Active Directory administration experience plus familiarity with technologies in wider Identity and Access Management including PAM, PIM and RBAC. Experience with Microsoft Defender for Cloud, cloud security posture management (CSPM) and cloud workload protection platforms (CWPP). Knowledge of Azure key vault, including secrets, certificates and keys. Knowledge of APIs, APIM, and strong Scripting experience (PowerShell, Python, SQL). Strong working knowledge of networking concepts and security principles within Azure and in the context of a global hybrid environment including DNS, Firewalls, segmentation, load balancers, proxies, authentication, authorisation, Virtual WAN and SDWAN. Experience investigating and troubleshooting Windows Server & Desktop Operating Systems. Understanding of Kubernetes clusters and Microservices. Good knowledge of traditional networks, Firewalls and load balancers Experience with Agile/Scrum methodologies Exceptional communication, presentation and interpersonal skills with an ability to extract, translate and communicate meaningful information at all levels of executives, management and peers Strong technical documentation skills; workflows, architectural diagrams, support documentation Please note, you will be joining an organisation who offer excellent career prospects as well as an excellent total comp package and have their employee's wellbeing at the heart of what they do. For a full consultation, please contact Arc IT. Salaries will be based on experience.
30/04/2024
Full time
Lead Azure Engineer London/Hybrid £competitive plus bonus plus benefits Azure, Terraform, DevSecOps, CI/CD Lead Azure/Cloud Engineer is required by a buoyant financial services organisation based in London. This role will see you working with architects to help design, plan and implement new solutions and enhance existing solutions within their cloud estate. In this hands-on role you will also be responsible for documenting and handing over the service to the Operational Teams ensuring that monitoring and SLAs are in place to support the business going forward. You will have solid experience in delivering and operating multi-region Azure infrastructure and services in line with modern practices such as Everything as Code through both change and run processes, plus administering and troubleshooting enterprise Cloud platforms and Microsoft technologies. Key Responsibilities: Working with Architecture and vendors to build new or enhance existing solutions Assist with the design and plan enterprise-scale Azure environments including application dependencies, data storage, network connectivity and overall cloud hosting Ensure that all cloud solutions follow internally defined security and compliance controls Lead in the implementation and handover to Operational Support of infrastructure solutions Define the operational processes to effectively manage the (cloud) environment Plan and coordinate maintenance operations (evergreening service changes, patching, upgrades, disaster recovery tests, etc). Interface with other teams across the organisation in order to establish and enforce best practices and standards Contributing to the development of the company's 'Cloud' and IT Strategy Keeping abreast of advancement in technology solutions and offerings and recommending change where required Responsible for ensuring all compliance and risk issues are understood and highlighted to senior management as they arise Providing technical guidance and assistance to Operational teams where necessary Taking personal responsibility to ensure solutions are evaluated, planned, tested and that solution meets the requirements of the end users Developing project plans, tracking and reporting to deadlines Preparing and testing technical knowledgebase articles as well as systems documentation Champion Agile best-practices, processes, and tools in support of DevOps processes Key Requirements: Excellent knowledge of Microsoft Azure technology stack. Experience of Terraform and Infrastructure as Code tools and concepts. Familiarity with DevSecOps practices and tools such as Github, Gitlab, DevOps, Pester, Katalon. Knowledge of unit tests, integration tests, system tests, YAML and CI/CD pipelines. Experience with Configuration as Code, Policy as Code and Documentation as Code. Excellent Entra ID and Active Directory administration experience plus familiarity with technologies in wider Identity and Access Management including PAM, PIM and RBAC. Experience with Microsoft Defender for Cloud, cloud security posture management (CSPM) and cloud workload protection platforms (CWPP). Knowledge of Azure key vault, including secrets, certificates and keys. Knowledge of APIs, APIM, and strong Scripting experience (PowerShell, Python, SQL). Strong working knowledge of networking concepts and security principles within Azure and in the context of a global hybrid environment including DNS, Firewalls, segmentation, load balancers, proxies, authentication, authorisation, Virtual WAN and SDWAN. Experience investigating and troubleshooting Windows Server & Desktop Operating Systems. Understanding of Kubernetes clusters and Microservices. Good knowledge of traditional networks, Firewalls and load balancers Experience with Agile/Scrum methodologies Exceptional communication, presentation and interpersonal skills with an ability to extract, translate and communicate meaningful information at all levels of executives, management and peers Strong technical documentation skills; workflows, architectural diagrams, support documentation Please note, you will be joining an organisation who offer excellent career prospects as well as an excellent total comp package and have their employee's wellbeing at the heart of what they do. For a full consultation, please contact Arc IT. Salaries will be based on experience.
CRM Technical Architect Our trusted partner, a FTSE 100 corporation is currently hiring a Technical Architect with a strong background in CRM architecture to help our client integrate solutions across CIAM, CDP and CEP systems. To be considered, you must have demonstrable capabilites in leading multiple CRM campaigns end to end with an AWS server less environment coupled with the ability to engage with senior stakeholders at various levels both externally/internally. Our client is looking to pay a basic salary up to 95k + 20% bonus + 25 days holiday + a strong corporate benefits package to be based in North London 2/3 x PW. The Technical Architect will be responsible for the technical design of applications and platforms within the IT estate, adhering to enterprise standards and best practices. The chosen Technical Architect will join the CRM tech team and be responsible for complex changes and supplier assurance, covering business as usual for Customer Identity Access Management (CIAM), the Customer Data Platform (CDP), and the Customer Engagement Platform (CEP) as our client integrates a new platform. Role responsibilities: Accountable for publishing and maintaining design artifacts throughout the product life cycle Accountable to prepare or support with designing and documenting technical solutions that meet functional and non-functional requirements. Collaborating with enterprise architecture and peers to identify and agree on the technical standards, frameworks, tooling, and patterns for technical solutions adhering to enterprise standards and best practices. Supporting solution architects in the creation of end-to-end architecture. Accountable for the related technical design and any amendments resulting from Technical Design Assurance Key skill set: Practical experience defining/owning technical solutions end to end across a broad range of technology areas with CRM is essential. Previous experience designing solutions for large corporations that utilise CRM platforms is essential. Recent experience in architecting solutions across Customer Identity Access Management (CIAM), Customer Data Platform (CDP), and Customer Engagement Platform (CEP) is essential. TOGAF or similar architecture framework experience/certification is preferred. A technical background in CRM platforms (Braze, Marketo, Adobe, Dynamics, Salesforce etc.) is preferred. Knowledge of different modelling languages (such as UML, BPMN, ArchiMate, Essentials Project, and Lucidchart) is preferred. CRM Technical Architect
30/04/2024
Full time
CRM Technical Architect Our trusted partner, a FTSE 100 corporation is currently hiring a Technical Architect with a strong background in CRM architecture to help our client integrate solutions across CIAM, CDP and CEP systems. To be considered, you must have demonstrable capabilites in leading multiple CRM campaigns end to end with an AWS server less environment coupled with the ability to engage with senior stakeholders at various levels both externally/internally. Our client is looking to pay a basic salary up to 95k + 20% bonus + 25 days holiday + a strong corporate benefits package to be based in North London 2/3 x PW. The Technical Architect will be responsible for the technical design of applications and platforms within the IT estate, adhering to enterprise standards and best practices. The chosen Technical Architect will join the CRM tech team and be responsible for complex changes and supplier assurance, covering business as usual for Customer Identity Access Management (CIAM), the Customer Data Platform (CDP), and the Customer Engagement Platform (CEP) as our client integrates a new platform. Role responsibilities: Accountable for publishing and maintaining design artifacts throughout the product life cycle Accountable to prepare or support with designing and documenting technical solutions that meet functional and non-functional requirements. Collaborating with enterprise architecture and peers to identify and agree on the technical standards, frameworks, tooling, and patterns for technical solutions adhering to enterprise standards and best practices. Supporting solution architects in the creation of end-to-end architecture. Accountable for the related technical design and any amendments resulting from Technical Design Assurance Key skill set: Practical experience defining/owning technical solutions end to end across a broad range of technology areas with CRM is essential. Previous experience designing solutions for large corporations that utilise CRM platforms is essential. Recent experience in architecting solutions across Customer Identity Access Management (CIAM), Customer Data Platform (CDP), and Customer Engagement Platform (CEP) is essential. TOGAF or similar architecture framework experience/certification is preferred. A technical background in CRM platforms (Braze, Marketo, Adobe, Dynamics, Salesforce etc.) is preferred. Knowledge of different modelling languages (such as UML, BPMN, ArchiMate, Essentials Project, and Lucidchart) is preferred. CRM Technical Architect
Determine and lead on all aspects of signalling design configuration to ensure that VMO2 has a robust, cost-effective signalling network of high integrity to support the growth of the existing GSM/GPRS/3G/4G/5G networks. Support the Signalling Design, Architecture and Planning manager in evolving the architecture to support 2G/3G/4G & 5G networks. Capacity planning and performance monitoring and management of the VMO2 signalling network. Production of integration plans for the introduction of new nodes and platforms. Maintaining the Magnet asset database in order to ensure data integrity for MTP, SCCP, link monitoring and signalling devices. Maintenance and control of the LLD documentation to ensure data integrity. Produce structural, functional and physical design documents for Network elements. Produce plans to establish signalling architecture changes. Supplier liaison to identify element functionality. Dimension signalling/IP elements to meet forecast demand. Evaluate any signalling anomalies and design/plan resolutions to maintain signalling network integrity. Represent the signalling team for new company initiatives and identify impacted areas. Identify and assess impact of new protocol standards and produce Statement of Requirements for vendors to meet network evolution requirements. Review supplier Statement of Compliance documents. Produce signalling impact assessments. Identify and maintain a database of the relevant protocol versions currently in use within the O2 SS7 network. Produce high level call flows for 2G/3G/4G & 5G services.
30/04/2024
Project-based
Determine and lead on all aspects of signalling design configuration to ensure that VMO2 has a robust, cost-effective signalling network of high integrity to support the growth of the existing GSM/GPRS/3G/4G/5G networks. Support the Signalling Design, Architecture and Planning manager in evolving the architecture to support 2G/3G/4G & 5G networks. Capacity planning and performance monitoring and management of the VMO2 signalling network. Production of integration plans for the introduction of new nodes and platforms. Maintaining the Magnet asset database in order to ensure data integrity for MTP, SCCP, link monitoring and signalling devices. Maintenance and control of the LLD documentation to ensure data integrity. Produce structural, functional and physical design documents for Network elements. Produce plans to establish signalling architecture changes. Supplier liaison to identify element functionality. Dimension signalling/IP elements to meet forecast demand. Evaluate any signalling anomalies and design/plan resolutions to maintain signalling network integrity. Represent the signalling team for new company initiatives and identify impacted areas. Identify and assess impact of new protocol standards and produce Statement of Requirements for vendors to meet network evolution requirements. Review supplier Statement of Compliance documents. Produce signalling impact assessments. Identify and maintain a database of the relevant protocol versions currently in use within the O2 SS7 network. Produce high level call flows for 2G/3G/4G & 5G services.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior .NET Product Engineer with Azure experience. Candidate will be responsible for delivering custom business solutions using the Microsoft technology stack. The individual will lead and coordinate projects from a technology perspective, following secure SDLC activities and standards that are consistent with best practices. The individual will drive the design and development of user interfaces, business objectives and overall infrastructure. Responsibilities: Analyze, design, configure, develop and implement intermediate-level solutions to meet business needs and objectives. Work, as directed, with business owners, other IT teams, and vendors to create integrations both to/from vendors. Provide Level 3 support. Investigates operational or systematic problems and provides resolution using intermediate analytical skills and tools as necessary. Prepare project proposals and develop project plans. May lead small projects. Maintain up-to-date awareness of current and future directions of business industry and associated technologies. Investigate and document present procedures as liaison with user departments. May develop and maintain application security, design and documentation according to legal compliance requirements. Effectively listens to understand and articulates technical and non-technical information (both written and oral formats) to customers, peers and/or management in a one-on-one or team context with some oversight. Provides production support activities, including advanced technical writing. Documents small to medium scale projects with some supervision, and may be involved in developing and delivering presentations to aid in custom product development decision making. Manages organizational development by dissecting complex situations and refocusing on the most critical technology tasks. Contributes through technical expertise/professional experience in solving problems and/or delivering on opportunities facing the team or group. Provides feedback to management on strategic recommendations. Fosters environment of innovation and change. Aligns changes with the organization's strategic direction and objectives and customer expectations. Recognizes the scope of problems and understands the impact of changes on others. Identifies short and long-range organizational needs. Creates a clear focus on internal and external customer needs. Qualifications: Bachelor's Degree is preferred in mechanical, computer, or electrical engineering discipline. 8 plus years of software development experience with 6 plus years of web-based software development in .NET technologies (C#, .NET Framework, .NET Core, Docker, MVC, SQL Server). Prior experience developing MSOffice add-Ins in Word, Outlook and Excel Prior experience with ASP.NET MVC (versions 4 and up), .NET Core, WCF, Restful services, JavaScript, jQuery, HTML5/CSS3, React, responsive design, and Dependency Injection frameworks are desired. Experience with ORM with different tools such as Entity Framework and LINQ. Experience working with container-based solutions Experience with continuous integration with Azure DevOps, Git (or similar). Should have strong understanding of SOA, TDD, SOLID principles, and systems architecture concepts. Must be familiar with agile or other iterative development methodologies. Must possess requirement and component level estimation, database design and development skills. Experience in a law firm or global professional services environment preferred. Knowledge of Microsoft Azure technologies. Working with low code platforms like IntApp platform is a plus. Must understand Microsoft Windows Operating system architecture Must understand Microsoft Windows Office System Ability to participate in all aspects of application SDLC including Agile methodologies Must have experience the Microsoft Visual Studio and ADO Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio 2019/2021 Azure DevOps .NET Framework, .NET Core, Rest API services, WCF Services C#, VB.NET, JQuery, JavaScript, Typescript, React, LINQ, HTML5, CSS3, Bootstrap SQL Server, PostgreSQL Docker MVC Framework Entity Framework Knowledge of SOA (Service Oriented Architecture) and N-Tier Architecture. Advanced Awareness of the Software Development Life Cycle and development methodology (ie Scrum Agile)
30/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior .NET Product Engineer with Azure experience. Candidate will be responsible for delivering custom business solutions using the Microsoft technology stack. The individual will lead and coordinate projects from a technology perspective, following secure SDLC activities and standards that are consistent with best practices. The individual will drive the design and development of user interfaces, business objectives and overall infrastructure. Responsibilities: Analyze, design, configure, develop and implement intermediate-level solutions to meet business needs and objectives. Work, as directed, with business owners, other IT teams, and vendors to create integrations both to/from vendors. Provide Level 3 support. Investigates operational or systematic problems and provides resolution using intermediate analytical skills and tools as necessary. Prepare project proposals and develop project plans. May lead small projects. Maintain up-to-date awareness of current and future directions of business industry and associated technologies. Investigate and document present procedures as liaison with user departments. May develop and maintain application security, design and documentation according to legal compliance requirements. Effectively listens to understand and articulates technical and non-technical information (both written and oral formats) to customers, peers and/or management in a one-on-one or team context with some oversight. Provides production support activities, including advanced technical writing. Documents small to medium scale projects with some supervision, and may be involved in developing and delivering presentations to aid in custom product development decision making. Manages organizational development by dissecting complex situations and refocusing on the most critical technology tasks. Contributes through technical expertise/professional experience in solving problems and/or delivering on opportunities facing the team or group. Provides feedback to management on strategic recommendations. Fosters environment of innovation and change. Aligns changes with the organization's strategic direction and objectives and customer expectations. Recognizes the scope of problems and understands the impact of changes on others. Identifies short and long-range organizational needs. Creates a clear focus on internal and external customer needs. Qualifications: Bachelor's Degree is preferred in mechanical, computer, or electrical engineering discipline. 8 plus years of software development experience with 6 plus years of web-based software development in .NET technologies (C#, .NET Framework, .NET Core, Docker, MVC, SQL Server). Prior experience developing MSOffice add-Ins in Word, Outlook and Excel Prior experience with ASP.NET MVC (versions 4 and up), .NET Core, WCF, Restful services, JavaScript, jQuery, HTML5/CSS3, React, responsive design, and Dependency Injection frameworks are desired. Experience with ORM with different tools such as Entity Framework and LINQ. Experience working with container-based solutions Experience with continuous integration with Azure DevOps, Git (or similar). Should have strong understanding of SOA, TDD, SOLID principles, and systems architecture concepts. Must be familiar with agile or other iterative development methodologies. Must possess requirement and component level estimation, database design and development skills. Experience in a law firm or global professional services environment preferred. Knowledge of Microsoft Azure technologies. Working with low code platforms like IntApp platform is a plus. Must understand Microsoft Windows Operating system architecture Must understand Microsoft Windows Office System Ability to participate in all aspects of application SDLC including Agile methodologies Must have experience the Microsoft Visual Studio and ADO Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio 2019/2021 Azure DevOps .NET Framework, .NET Core, Rest API services, WCF Services C#, VB.NET, JQuery, JavaScript, Typescript, React, LINQ, HTML5, CSS3, Bootstrap SQL Server, PostgreSQL Docker MVC Framework Entity Framework Knowledge of SOA (Service Oriented Architecture) and N-Tier Architecture. Advanced Awareness of the Software Development Life Cycle and development methodology (ie Scrum Agile)
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
30/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
30/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
Request Technology - Craig Johnson
Boston, Massachusetts
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
30/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
Request Technology - Craig Johnson
Salt Lake City, Utah
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
30/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator Candidate will coach others through education of platform development best practice. The Software Engineer must have a background in SaaS/Low-Code implementation, system administration and can help others to contribute to platform improvements. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Ensure systems and process compliance to regulatory and organizational requirements. Ability to stay on top of industry trends and best practices and propose process and tool changes to take advantage of new developments in the industry. Qualifications: [Required] 5+ years of working experience in IT. [Required] 3+ years of experience in implementing Atlassian products. [Required] Experience with RESTful APIs, JSON, and XML. [Required] Experience with Agile/Scrum or DevOps methodologies. [Preferred] Experience working in Financial Services or otherwise regulated environment. [Preferred] Experience working with SharePoint. [Preferred] Experience with SQL, Python, PowerShell, or other Scripting languages [Preferred] Experience with System and Data Architecture [Preferred] Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools Technical Skills: Problem-solving skills and solution-oriented attitude. Requires a complete understanding of the system development life cycle. Highly motivated to learn new things and motivated by challenges. Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements. Proactive attitude in automating processes as much as possible. Ability to understand the strategic goals of the platforms we support and evaluate customer requests in that context. Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills. Working well with others on the team using effective interpersonal skills. Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. Experience: Bachelors degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. Low code/COTS implementation certifications are desired.
30/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator Candidate will coach others through education of platform development best practice. The Software Engineer must have a background in SaaS/Low-Code implementation, system administration and can help others to contribute to platform improvements. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Ensure systems and process compliance to regulatory and organizational requirements. Ability to stay on top of industry trends and best practices and propose process and tool changes to take advantage of new developments in the industry. Qualifications: [Required] 5+ years of working experience in IT. [Required] 3+ years of experience in implementing Atlassian products. [Required] Experience with RESTful APIs, JSON, and XML. [Required] Experience with Agile/Scrum or DevOps methodologies. [Preferred] Experience working in Financial Services or otherwise regulated environment. [Preferred] Experience working with SharePoint. [Preferred] Experience with SQL, Python, PowerShell, or other Scripting languages [Preferred] Experience with System and Data Architecture [Preferred] Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools Technical Skills: Problem-solving skills and solution-oriented attitude. Requires a complete understanding of the system development life cycle. Highly motivated to learn new things and motivated by challenges. Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements. Proactive attitude in automating processes as much as possible. Ability to understand the strategic goals of the platforms we support and evaluate customer requests in that context. Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills. Working well with others on the team using effective interpersonal skills. Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. Experience: Bachelors degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. Low code/COTS implementation certifications are desired.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator. Candidate will coach others through education of platform development best practice. The Software Engineer must have a background in SaaS/Low-Code implementation, system administration and can help others to contribute to platform improvements. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Ensure systems and process compliance to regulatory and organizational requirements. Ability to stay on top of industry trends and best practices and propose process and tool changes to take advantage of new developments in the industry. Qualifications: [Required] 5+ years of working experience in IT. [Required] 3+ years of experience in implementing Atlassian products. [Required] Experience with RESTful APIs, JSON, and XML. [Required] Experience with Agile/Scrum or DevOps methodologies. [Preferred] Experience working in Financial Services or otherwise regulated environment. [Preferred] Experience working with SharePoint. [Preferred] Experience with SQL, Python, PowerShell, or other Scripting languages [Preferred] Experience with System and Data Architecture [Preferred] Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools Technical Skills: Problem-solving skills and solution-oriented attitude. Requires a complete understanding of the system development life cycle. Highly motivated to learn new things and motivated by challenges. Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements. Proactive attitude in automating processes as much as possible. Ability to understand the strategic goals of the platforms we support and evaluate customer requests in that context. Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills. Working well with others on the team using effective interpersonal skills. Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. Experience: Bachelors degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. Low code/COTS implementation certifications are desired.
30/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator. Candidate will coach others through education of platform development best practice. The Software Engineer must have a background in SaaS/Low-Code implementation, system administration and can help others to contribute to platform improvements. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Ensure systems and process compliance to regulatory and organizational requirements. Ability to stay on top of industry trends and best practices and propose process and tool changes to take advantage of new developments in the industry. Qualifications: [Required] 5+ years of working experience in IT. [Required] 3+ years of experience in implementing Atlassian products. [Required] Experience with RESTful APIs, JSON, and XML. [Required] Experience with Agile/Scrum or DevOps methodologies. [Preferred] Experience working in Financial Services or otherwise regulated environment. [Preferred] Experience working with SharePoint. [Preferred] Experience with SQL, Python, PowerShell, or other Scripting languages [Preferred] Experience with System and Data Architecture [Preferred] Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools Technical Skills: Problem-solving skills and solution-oriented attitude. Requires a complete understanding of the system development life cycle. Highly motivated to learn new things and motivated by challenges. Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements. Proactive attitude in automating processes as much as possible. Ability to understand the strategic goals of the platforms we support and evaluate customer requests in that context. Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills. Working well with others on the team using effective interpersonal skills. Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. Experience: Bachelors degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. Low code/COTS implementation certifications are desired.
ASSOCIATE PRINCIPAL, APPIAN SOFTWARE ENGINEERING SALARY: $140k - $145k - $152k plus 15% bonus LOCATION: Chicago, IL Hybrid 3 days onsite, 2 days remote Looking for someone to design development testing and do the implementation of appian software. You will need 5 years Front End user experience, JavaScript automating workflows inside appian aws unix linux Java python node js angular 2.0 or react js and Middleware technologies. Working knowledge of devops terraform ansible Jenkins Kubernetes helm and cicd pipelines. Must have a degree and be apian certified developer required Contribute to design, technical direction and architecture including collaborating with various teams to build fit for purpose solutions. Applies expert knowledge of Java, Python, JavaScript, NodeJS, Angular 2.0 or ReactJS and middle-ware technologies in independently designing and developing key services with a focus on continuous integration and delivery Participates in code reviews, proactively identifying and mitigating potential issues and defects as well as assisting with continuous improvement Drives continuous improvement efforts by identifying and championing practical means of reducing time to market while maintaining high quality Qualifications: 5+ years of Front End, User Experience, development (required) 5+ years of experience in JavaScript skills (required) 3 + years of experience automating workflows inside Appian and in conjunction with integration to other tools (required) 3+ years of experience in React application development (required) 3+ years of hands-on HTML5/CSS3 experience (required) Experience with Java and/or Python (required) Experience with popular Javascript frameworks such as React, Node JS, Vue, Angular 2.0 (required) Experience of working with websockets, HTTP 1.1 and HTTP/2 (required) Experience with RESTful APIs and JSON RPC (required) Ability to write clean, bug-free code that is easy to understand and easily maintainable (required) Experience with BDD methodologies & automated acceptance testing (required) Technical Skills: 5+ years hands-on experience in Java, including good understanding of Java fundamentals such as Memory Model, Runtime Environment, Concurrency and Multithreading (required) Past/Current experience of 3+ years working on a large scale cloud native project (platform: Unix/Linux, Type of Systems: event-driven/transaction processing/high performance computing) as Technical Lead. These experiences should include developing/architecting core libraries or framework used by the platform to support fundamental services like storage, alert notifications, security, etc. (required) Appian Process Modeling, Smart Services, Rules and Tempo event services, database, and Web services (required) Experience with cloud technologies and migrations using public cloud vendor preferably using cloud foundational services like AWS's VPCs, Security groups, EC2, RDS, S3 ACLs, KMS, AWS CLI and IAM etc. (required) Experience with distributed message brokers using Kafka (required) Experience with high speed distributed computing frameworks such as AWS EMR, Hadoop, HDFS, S3, MapReduce, Apache Spark, Apache Hive, Kafka Streams, Apache Flink etc. (required) Experience working with various types of databases like Relational, NoSQL, Object-based, Graph (required) Working knowledge of DevOps tools. Eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc (required) Familiarity with monitoring related tools and frameworks like Splunk, ElasticSearch, Prometheus, AppDynamics (required) Education and/or Experience: BS degree in Computer Science, similar technical field Appian certified developer
30/04/2024
Full time
ASSOCIATE PRINCIPAL, APPIAN SOFTWARE ENGINEERING SALARY: $140k - $145k - $152k plus 15% bonus LOCATION: Chicago, IL Hybrid 3 days onsite, 2 days remote Looking for someone to design development testing and do the implementation of appian software. You will need 5 years Front End user experience, JavaScript automating workflows inside appian aws unix linux Java python node js angular 2.0 or react js and Middleware technologies. Working knowledge of devops terraform ansible Jenkins Kubernetes helm and cicd pipelines. Must have a degree and be apian certified developer required Contribute to design, technical direction and architecture including collaborating with various teams to build fit for purpose solutions. Applies expert knowledge of Java, Python, JavaScript, NodeJS, Angular 2.0 or ReactJS and middle-ware technologies in independently designing and developing key services with a focus on continuous integration and delivery Participates in code reviews, proactively identifying and mitigating potential issues and defects as well as assisting with continuous improvement Drives continuous improvement efforts by identifying and championing practical means of reducing time to market while maintaining high quality Qualifications: 5+ years of Front End, User Experience, development (required) 5+ years of experience in JavaScript skills (required) 3 + years of experience automating workflows inside Appian and in conjunction with integration to other tools (required) 3+ years of experience in React application development (required) 3+ years of hands-on HTML5/CSS3 experience (required) Experience with Java and/or Python (required) Experience with popular Javascript frameworks such as React, Node JS, Vue, Angular 2.0 (required) Experience of working with websockets, HTTP 1.1 and HTTP/2 (required) Experience with RESTful APIs and JSON RPC (required) Ability to write clean, bug-free code that is easy to understand and easily maintainable (required) Experience with BDD methodologies & automated acceptance testing (required) Technical Skills: 5+ years hands-on experience in Java, including good understanding of Java fundamentals such as Memory Model, Runtime Environment, Concurrency and Multithreading (required) Past/Current experience of 3+ years working on a large scale cloud native project (platform: Unix/Linux, Type of Systems: event-driven/transaction processing/high performance computing) as Technical Lead. These experiences should include developing/architecting core libraries or framework used by the platform to support fundamental services like storage, alert notifications, security, etc. (required) Appian Process Modeling, Smart Services, Rules and Tempo event services, database, and Web services (required) Experience with cloud technologies and migrations using public cloud vendor preferably using cloud foundational services like AWS's VPCs, Security groups, EC2, RDS, S3 ACLs, KMS, AWS CLI and IAM etc. (required) Experience with distributed message brokers using Kafka (required) Experience with high speed distributed computing frameworks such as AWS EMR, Hadoop, HDFS, S3, MapReduce, Apache Spark, Apache Hive, Kafka Streams, Apache Flink etc. (required) Experience working with various types of databases like Relational, NoSQL, Object-based, Graph (required) Working knowledge of DevOps tools. Eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc (required) Familiarity with monitoring related tools and frameworks like Splunk, ElasticSearch, Prometheus, AppDynamics (required) Education and/or Experience: BS degree in Computer Science, similar technical field Appian certified developer
Request Technology - Craig Johnson
Chicago, Illinois
*There is no sponsorship for this 6 month contract role* Prestigious Financial Institution is currently seeking a Sr. Performance Testing Engineer with SDET experience. Candidate will be on a team that is responsible for the operationalization of new projects as it pertains to performance testing and other processes that will be necessary to maintain the new system when it goes live. Duties will include but not limited to parallel testing, creating test automation processes that will simplify the parallel testing process. UAT Testing and documenting test results. Responsibilities: Requirements analysis and requirements gathering as it relates to test planning End to End Test planning and execution Assist with the standing up of on-prem and AWS test platforms Assist with the creation of best practices deployment processes Assist with the development of automated testing processes that will simplify our parallel testing process (Encore Versus RTC) Work with our business partners on in the development of test plans and test cases Prepare documentation needed for any automated process and other testing procedures created (test plans, architecture/design) Participates in test results reviews, proactively identifying and mitigating potential issues and defects as well as assisting with continuous improvement Drives continuous improvement efforts by identifying and championing practical means of reducing time to market while maintaining high quality Must be a willing self-starter, independent and comfortable with a fast paced, dynamic environment A team player who assists the team as required to achieve collective goals & delivery milestones including knowledge-share Embraces and advocates for Agile best practices for software development discipline (be true to Agile Manifesto) Actively participates in creation and review of both business and technical user stories, providing constructive feedback and input on both work effort estimation as well as architecture/design improvements Participating in innovative design and proof of concepts with emerging technologies and solutions Embrace industry best practices like continuous integration, continuous deployment, automated testing, TDD etc. Follows agreed upon SDLC procedures to ensure that all information system products and services meet both explicit and implicit quality standards, end-user functional requirements, architectural standards, performance requirements, audit requirements, security rules are upheld, and external facing reporting is properly represented. Performs application and project risk analysis and recommends quality improvements. Assists Production Support by providing advice on system functionality and fixes as required Assist with departmental and new employee training Qualifications: Requires an in-depth knowledge of a development life cycle. Must be competent at the highest technical level in all phases of application development and implementation and testing Requires good communication, analytical, sound judgment and management skills Ability to work effectively with clients, management, and staff. 7+ years experience with SQL to maintain, create and retrieve information from structured or unstructured data stores. Ability to quickly resolve complex data issues in accessing, updating, manipulating, inserting, and modifying data efficiently. Functional and technical specifications creation knowledge Leadership capabilities Knowledge of QA best practices (system, regression, unit, performance) Good organization skills and documentation creation Intellectually curious and eager to learn BS degree in Computer Science, similar technical field required. Masters degree preferred.
29/04/2024
Project-based
*There is no sponsorship for this 6 month contract role* Prestigious Financial Institution is currently seeking a Sr. Performance Testing Engineer with SDET experience. Candidate will be on a team that is responsible for the operationalization of new projects as it pertains to performance testing and other processes that will be necessary to maintain the new system when it goes live. Duties will include but not limited to parallel testing, creating test automation processes that will simplify the parallel testing process. UAT Testing and documenting test results. Responsibilities: Requirements analysis and requirements gathering as it relates to test planning End to End Test planning and execution Assist with the standing up of on-prem and AWS test platforms Assist with the creation of best practices deployment processes Assist with the development of automated testing processes that will simplify our parallel testing process (Encore Versus RTC) Work with our business partners on in the development of test plans and test cases Prepare documentation needed for any automated process and other testing procedures created (test plans, architecture/design) Participates in test results reviews, proactively identifying and mitigating potential issues and defects as well as assisting with continuous improvement Drives continuous improvement efforts by identifying and championing practical means of reducing time to market while maintaining high quality Must be a willing self-starter, independent and comfortable with a fast paced, dynamic environment A team player who assists the team as required to achieve collective goals & delivery milestones including knowledge-share Embraces and advocates for Agile best practices for software development discipline (be true to Agile Manifesto) Actively participates in creation and review of both business and technical user stories, providing constructive feedback and input on both work effort estimation as well as architecture/design improvements Participating in innovative design and proof of concepts with emerging technologies and solutions Embrace industry best practices like continuous integration, continuous deployment, automated testing, TDD etc. Follows agreed upon SDLC procedures to ensure that all information system products and services meet both explicit and implicit quality standards, end-user functional requirements, architectural standards, performance requirements, audit requirements, security rules are upheld, and external facing reporting is properly represented. Performs application and project risk analysis and recommends quality improvements. Assists Production Support by providing advice on system functionality and fixes as required Assist with departmental and new employee training Qualifications: Requires an in-depth knowledge of a development life cycle. Must be competent at the highest technical level in all phases of application development and implementation and testing Requires good communication, analytical, sound judgment and management skills Ability to work effectively with clients, management, and staff. 7+ years experience with SQL to maintain, create and retrieve information from structured or unstructured data stores. Ability to quickly resolve complex data issues in accessing, updating, manipulating, inserting, and modifying data efficiently. Functional and technical specifications creation knowledge Leadership capabilities Knowledge of QA best practices (system, regression, unit, performance) Good organization skills and documentation creation Intellectually curious and eager to learn BS degree in Computer Science, similar technical field required. Masters degree preferred.
Are you an experienced Senior Node.js developer with a passion for crafting seamless user experiences? We're seeking a Senior Node.js Developer to join the team at one of Europe's leading holiday providers. As a senior member of the tech team, you'll be the architect behind the seamless operation of our web application, ensuring it's robust enough to guide our users from the first click to checkout, and add new exciting features along the way. You will have a lot of autonomy in this role and be able to add your own ideas and flair to the business, free from the 'red tape' of larger organisations. This will be a hybrid role with 1 day a month in the office which is based in Cheshire. What you get: Up to £75,000 salary Flexible working hours 25 days holiday (plus bank holidays) 7 free nights holiday each year 4% matched pension contribution Gym membership What you'll be doing: Enhance our existing web application to elevate the customer journey, attract more users, and boost conversion rates. Develop and implement new features that will make our platform the go-to provider. Collaborate with a creative team to design cutting-edge web and mobile applications from the ground up. Utilise your expertise in Node.js and TypeScript to build robust Back End systems. Mentor and train other developers. What we're looking for: 5 years of experience in Back End development, with a focus on Node.js and TypeScript . Familiarity with databases and ETL's. Experience with unit testing. Experience with restful APIs. Exposure to AWS technology and DevOps processes. If this role sounds of interest please apply with your most recent CV and I will be in touch to discuss the next steps. Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Agency in relation to this vacancy
29/04/2024
Full time
Are you an experienced Senior Node.js developer with a passion for crafting seamless user experiences? We're seeking a Senior Node.js Developer to join the team at one of Europe's leading holiday providers. As a senior member of the tech team, you'll be the architect behind the seamless operation of our web application, ensuring it's robust enough to guide our users from the first click to checkout, and add new exciting features along the way. You will have a lot of autonomy in this role and be able to add your own ideas and flair to the business, free from the 'red tape' of larger organisations. This will be a hybrid role with 1 day a month in the office which is based in Cheshire. What you get: Up to £75,000 salary Flexible working hours 25 days holiday (plus bank holidays) 7 free nights holiday each year 4% matched pension contribution Gym membership What you'll be doing: Enhance our existing web application to elevate the customer journey, attract more users, and boost conversion rates. Develop and implement new features that will make our platform the go-to provider. Collaborate with a creative team to design cutting-edge web and mobile applications from the ground up. Utilise your expertise in Node.js and TypeScript to build robust Back End systems. Mentor and train other developers. What we're looking for: 5 years of experience in Back End development, with a focus on Node.js and TypeScript . Familiarity with databases and ETL's. Experience with unit testing. Experience with restful APIs. Exposure to AWS technology and DevOps processes. If this role sounds of interest please apply with your most recent CV and I will be in touch to discuss the next steps. Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Agency in relation to this vacancy
Role: Software Architect Type: Permanent | Full-time Structure: Fully remote Salary: £70,000 - £80,000 A brand-new opportunity has opened at a leading international cyber and data security business. They require an experienced Software Architect to join them full time and offering fully remote working to find the best possible individual for the job. There is a stringent barrier to entry given the complexity of their business, this would be ideal for a team lead who is effectively wearing the architect hat as well. Equally it would be suited for a principal developer who was looking to take a step away from coding to focus more on the design and implementation approach. if you feel the below is a good match to your experience and skill set, apply today. As the Software Architect you are going to take a lot of pressure of the two Software Managers who are currently running with the architectural design and scalability of a new product which has slowly been rolled out over the last year. Due to the success, they have had, they are now seeking to grow this new product to a centralised platform encompassing all their data security and cloud packages. The Software Architect is responsible for working closely with the Product Owner and Development Manager to refine requirements and design exciting new features. You will have responsibility for the architectural design of the product, ensuring scalability, reliability, and extensibility. As well as helping architect new functionality, you will have the opportunity to work on investigative development. Research and design new product functionality. Guide the architectural design of the product. Work closely with stakeholders to create detailed implementation designs from requirements. Communicate successfully all concepts and guidelines to the development team. Oversee progress to ensure consistency with initial design. Provide technical guidance and coaching to developers. Investigate feasibility of potential implementations of new requirements. There is a blend of coding and design work which would appeal to developers that are looking to keep their hands on the tech whilst working towards strategic innovation and integration. You are a strong fit for this role if you have: Strong technical background in C# with .NET 6+ Experience using cloud technologies to create scalable solutions. You must have proven experience in scalable solutions. This is a non-negotiable. Experience in the secruity sector would be highly beneficial. Experience with ASP.NET MVC and/or Blazor. Experience designing both relational and non-relational databases. A desire to create innovative solutions from requirements. Good problem solving, analytical, and communication skills. 5+ years' experience as a Software Developer/Architect Other Relevant Experience: RESTful web services Multithreading and enterprise development GIT Microsoft Azure technologies such as KeyVault, Function Apps, CosmosDB, Service Bus Azure DevOps CI/CD using YAML pipelines. Entity Framework MS SQL Database Experience Gremlin graph traversal language
29/04/2024
Full time
Role: Software Architect Type: Permanent | Full-time Structure: Fully remote Salary: £70,000 - £80,000 A brand-new opportunity has opened at a leading international cyber and data security business. They require an experienced Software Architect to join them full time and offering fully remote working to find the best possible individual for the job. There is a stringent barrier to entry given the complexity of their business, this would be ideal for a team lead who is effectively wearing the architect hat as well. Equally it would be suited for a principal developer who was looking to take a step away from coding to focus more on the design and implementation approach. if you feel the below is a good match to your experience and skill set, apply today. As the Software Architect you are going to take a lot of pressure of the two Software Managers who are currently running with the architectural design and scalability of a new product which has slowly been rolled out over the last year. Due to the success, they have had, they are now seeking to grow this new product to a centralised platform encompassing all their data security and cloud packages. The Software Architect is responsible for working closely with the Product Owner and Development Manager to refine requirements and design exciting new features. You will have responsibility for the architectural design of the product, ensuring scalability, reliability, and extensibility. As well as helping architect new functionality, you will have the opportunity to work on investigative development. Research and design new product functionality. Guide the architectural design of the product. Work closely with stakeholders to create detailed implementation designs from requirements. Communicate successfully all concepts and guidelines to the development team. Oversee progress to ensure consistency with initial design. Provide technical guidance and coaching to developers. Investigate feasibility of potential implementations of new requirements. There is a blend of coding and design work which would appeal to developers that are looking to keep their hands on the tech whilst working towards strategic innovation and integration. You are a strong fit for this role if you have: Strong technical background in C# with .NET 6+ Experience using cloud technologies to create scalable solutions. You must have proven experience in scalable solutions. This is a non-negotiable. Experience in the secruity sector would be highly beneficial. Experience with ASP.NET MVC and/or Blazor. Experience designing both relational and non-relational databases. A desire to create innovative solutions from requirements. Good problem solving, analytical, and communication skills. 5+ years' experience as a Software Developer/Architect Other Relevant Experience: RESTful web services Multithreading and enterprise development GIT Microsoft Azure technologies such as KeyVault, Function Apps, CosmosDB, Service Bus Azure DevOps CI/CD using YAML pipelines. Entity Framework MS SQL Database Experience Gremlin graph traversal language
Annual Salary: £50,000-£55,000 GBP per annum and Benefits applicable by the Client We are seeking a skilled Embedded Software Engineer to join our team. As an Embedded Software Engineer, you will play a crucial role in designing software applications for Embedded microprocessors, controlling components, functions, and user interfaces in hardware designs. Additionally, you will collaborate closely with our hardware engineers and wider design team to enhance hardware functionality through innovative software solutions. Key Responsibilities: Design software applications for Embedded microprocessors to control components, functions, and user interfaces in hardware designs, particularly ARM/Cortex cores. Develop software applications for Embedded Linux systems on SoM modules. Collaborate with system architects and the wider design team to design features for HID/GUIs (Human Interface Devices/Graphical User Interfaces). Work closely with hardware engineers to understand functions and optimize hardware utilization, suggesting and implementing additional functions, improvements, and bug fixes. Manage releases and builds in a structured manner to track changes and variants effectively. Improve and document test procedures and processes for product verification and testing. Play a vital role in the New Product Development (NPD) and New Product Introduction (NPI) process, supporting new product designs to completion and beyond. Assist in building test environments for prototype testing, code testing, and production testing. Experience and Qualifications: Required: Minimum 3 years of experience in Embedded software design for microprocessors, using compiled C, FreeRTOS, or similar, particularly for ARM Microprocessor cores. Degree in electronics engineering or equivalent education/training/experience. Understanding of serial communication interfaces and architecture. Experience testing and debugging code/software on hardware platforms. Experience in digital hardware design, testing, and fault-finding, including microprocessors, serial buses, firmware programming, and JTAG chains. Experience in digital RF applications such as FPGA, ADC, DAC. Proficiency in computer systems and platforms, including Linux and Windows. Preferred, but not essential: Experience in application design for PC environments (Windows and Linux) using .NET. Experience in application design for Android systems. Proficiency in C#, C++, Python, and Java. Understanding of serial bus architectures and data transfer packaging, including IP/COM/USB. Understanding of power management for battery-operated devices. Understanding of FPGA code development. The Ideal Candidate: Well-organised with a structured approach to recording and analysing results. Analytical approach and creative mindset to enhance applications and solve issues efficiently. Excellent communication skills and a service-minded approach to collaboration. Ability to work under pressure and deliver results within tight project deadlines. If you are a motivated individual with a passion for technology and a strong background in Embedded software engineering, we encourage you to apply for this exciting opportunity to join our team and contribute to our continued success in delivering innovative electronic solutions.
29/04/2024
Full time
Annual Salary: £50,000-£55,000 GBP per annum and Benefits applicable by the Client We are seeking a skilled Embedded Software Engineer to join our team. As an Embedded Software Engineer, you will play a crucial role in designing software applications for Embedded microprocessors, controlling components, functions, and user interfaces in hardware designs. Additionally, you will collaborate closely with our hardware engineers and wider design team to enhance hardware functionality through innovative software solutions. Key Responsibilities: Design software applications for Embedded microprocessors to control components, functions, and user interfaces in hardware designs, particularly ARM/Cortex cores. Develop software applications for Embedded Linux systems on SoM modules. Collaborate with system architects and the wider design team to design features for HID/GUIs (Human Interface Devices/Graphical User Interfaces). Work closely with hardware engineers to understand functions and optimize hardware utilization, suggesting and implementing additional functions, improvements, and bug fixes. Manage releases and builds in a structured manner to track changes and variants effectively. Improve and document test procedures and processes for product verification and testing. Play a vital role in the New Product Development (NPD) and New Product Introduction (NPI) process, supporting new product designs to completion and beyond. Assist in building test environments for prototype testing, code testing, and production testing. Experience and Qualifications: Required: Minimum 3 years of experience in Embedded software design for microprocessors, using compiled C, FreeRTOS, or similar, particularly for ARM Microprocessor cores. Degree in electronics engineering or equivalent education/training/experience. Understanding of serial communication interfaces and architecture. Experience testing and debugging code/software on hardware platforms. Experience in digital hardware design, testing, and fault-finding, including microprocessors, serial buses, firmware programming, and JTAG chains. Experience in digital RF applications such as FPGA, ADC, DAC. Proficiency in computer systems and platforms, including Linux and Windows. Preferred, but not essential: Experience in application design for PC environments (Windows and Linux) using .NET. Experience in application design for Android systems. Proficiency in C#, C++, Python, and Java. Understanding of serial bus architectures and data transfer packaging, including IP/COM/USB. Understanding of power management for battery-operated devices. Understanding of FPGA code development. The Ideal Candidate: Well-organised with a structured approach to recording and analysing results. Analytical approach and creative mindset to enhance applications and solve issues efficiently. Excellent communication skills and a service-minded approach to collaboration. Ability to work under pressure and deliver results within tight project deadlines. If you are a motivated individual with a passion for technology and a strong background in Embedded software engineering, we encourage you to apply for this exciting opportunity to join our team and contribute to our continued success in delivering innovative electronic solutions.
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
29/04/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.