SAP PP Module Leader Up to £50,000 + Benefits Remote We are looking for an SAP PP Leader whose main responsibilities will be to deliver enhancements and projects, guiding users to optimal solutions across multiple SAP Clients. Also, to configure software and write functional specifications for system improvements. You will also provide quality support of SAP PP systems to internal customer globally in line with the SLA targets. You will Assist It managers and business teams in the creating of SAP projects proposals detailing time/resource/risks involved. You will inform and train other team members and end users on changes to the system, including the creation of high-quality internal help documentation. Skills: 5+ SAP PP experience (support and projects). Extensive practical configuration experience (implementing planning, demand, capacity management and manufacturing processes within SAP ERP). Expert SAP PP technical knowledge with experience of interfaces to MES. Experience in translating business requests into clear functional requirements and ability to communicate complex IT concepts requests into clear functional requirements and ability to communicate complex IT concepts into understandable business language. Leadership skills to guide the business to optimal solutions.
17/05/2024
Full time
SAP PP Module Leader Up to £50,000 + Benefits Remote We are looking for an SAP PP Leader whose main responsibilities will be to deliver enhancements and projects, guiding users to optimal solutions across multiple SAP Clients. Also, to configure software and write functional specifications for system improvements. You will also provide quality support of SAP PP systems to internal customer globally in line with the SLA targets. You will Assist It managers and business teams in the creating of SAP projects proposals detailing time/resource/risks involved. You will inform and train other team members and end users on changes to the system, including the creation of high-quality internal help documentation. Skills: 5+ SAP PP experience (support and projects). Extensive practical configuration experience (implementing planning, demand, capacity management and manufacturing processes within SAP ERP). Expert SAP PP technical knowledge with experience of interfaces to MES. Experience in translating business requests into clear functional requirements and ability to communicate complex IT concepts requests into clear functional requirements and ability to communicate complex IT concepts into understandable business language. Leadership skills to guide the business to optimal solutions.
Red - The Global SAP Solutions Provider
Puteaux, Hauts-de-Seine
Job Title: ServiceNow technical consultant(ITSM) Duration: 3 months + extension Location: Puteaux Working Mode: Onsite (2 days/Week) Details: Position 1: ServiceNow Technical Consultant Position 2: ServiceNow function (tech lead/product Owner) For actions by TMA ServiceNow in anticipation of a switch to EasyVista (knowledge of both environments). Here are some elements to narrow down your needs: Prerequisites: Knowledge of the ServiceNow platform (priority) Knowledge of the EasyVista platform (a big plus) As a ServiceNow consultant, you should have a solid understanding of fundamental technical concepts. This includes extensive knowledge of JavaScript, which is the primary programming language used in ServiceNow. Understand database and API concepts Certifications ServiceNow publisher certification Servicenow System Administrator Certification EasyVista publisher certification Foundation and Service Manager (ideally) Business certification ITIL Foundation Certification Missions: Replacement of 2 TMA SNOW resources at a client. Knowledge of ServiceNow and also EasyVista to prepare for a large-scale migration The work requested will be around basic workflows linked to the ITIL repository, nothing major to develop on SNOW (small modifications) If interested Please share your Cv at (see below), If not, please share recommendations.
17/05/2024
Project-based
Job Title: ServiceNow technical consultant(ITSM) Duration: 3 months + extension Location: Puteaux Working Mode: Onsite (2 days/Week) Details: Position 1: ServiceNow Technical Consultant Position 2: ServiceNow function (tech lead/product Owner) For actions by TMA ServiceNow in anticipation of a switch to EasyVista (knowledge of both environments). Here are some elements to narrow down your needs: Prerequisites: Knowledge of the ServiceNow platform (priority) Knowledge of the EasyVista platform (a big plus) As a ServiceNow consultant, you should have a solid understanding of fundamental technical concepts. This includes extensive knowledge of JavaScript, which is the primary programming language used in ServiceNow. Understand database and API concepts Certifications ServiceNow publisher certification Servicenow System Administrator Certification EasyVista publisher certification Foundation and Service Manager (ideally) Business certification ITIL Foundation Certification Missions: Replacement of 2 TMA SNOW resources at a client. Knowledge of ServiceNow and also EasyVista to prepare for a large-scale migration The work requested will be around basic workflows linked to the ITIL repository, nothing major to develop on SNOW (small modifications) If interested Please share your Cv at (see below), If not, please share recommendations.
Contract Role, Hybrid Working, Sustainability Consultant, Sustainable Supply Chains, Sustainability Manager, Reporting, Sustainability Framework/Strategies, Biodiversity, Human Rights, TCFD, Sustainable Future, Reporting, Delivery of Sustainability Framework, NetZero Transition, Project Management, Power BI Analytics My leading client is looking a Sustainability Consultant who can assist with the delivery of a Sustainability Framework by assessing, analysing, developing, implementing, monitoring, and measuring a programme of initiatives - to develop a Net Zero Transition Plan. The span of the role will cover everything from carbon, biodiversity, human rights, social value, water, waste and other priority workstreams. You will be tasked with reviewing and analyse sustainability technologies and solutions. Conduct detailed feasibility studies and make practical recommendations for adoption and operation. Support and coordinate the sustainability team's programme of activities. Develop project plans, feasibility and technical analyses, and financial business cases for operational implementation. Develop KPIs and performance management reports in line with our sustainability strategy. Collaborate with Group and Divisional functions to monitor and measure the impact of initiatives. Key Skills Passion for everything related to sustainability - Uk and Global viewpoints Background construction/sustainable supply chains. Power BI Analystics Development of corporate sustainability strategies across a broad range of issues including biodiversity, waste, social mobility, human rights, greenhouse gas reporting and transition plan creation and evaluation. Numerate with strong analytical skills, and able to produce high quality reports and materials autonomously. Experience of TCFD reporting. Project Management Challenging Conventional Practise If this sounds of interest, please send me your CV ASAP
16/05/2024
Project-based
Contract Role, Hybrid Working, Sustainability Consultant, Sustainable Supply Chains, Sustainability Manager, Reporting, Sustainability Framework/Strategies, Biodiversity, Human Rights, TCFD, Sustainable Future, Reporting, Delivery of Sustainability Framework, NetZero Transition, Project Management, Power BI Analytics My leading client is looking a Sustainability Consultant who can assist with the delivery of a Sustainability Framework by assessing, analysing, developing, implementing, monitoring, and measuring a programme of initiatives - to develop a Net Zero Transition Plan. The span of the role will cover everything from carbon, biodiversity, human rights, social value, water, waste and other priority workstreams. You will be tasked with reviewing and analyse sustainability technologies and solutions. Conduct detailed feasibility studies and make practical recommendations for adoption and operation. Support and coordinate the sustainability team's programme of activities. Develop project plans, feasibility and technical analyses, and financial business cases for operational implementation. Develop KPIs and performance management reports in line with our sustainability strategy. Collaborate with Group and Divisional functions to monitor and measure the impact of initiatives. Key Skills Passion for everything related to sustainability - Uk and Global viewpoints Background construction/sustainable supply chains. Power BI Analystics Development of corporate sustainability strategies across a broad range of issues including biodiversity, waste, social mobility, human rights, greenhouse gas reporting and transition plan creation and evaluation. Numerate with strong analytical skills, and able to produce high quality reports and materials autonomously. Experience of TCFD reporting. Project Management Challenging Conventional Practise If this sounds of interest, please send me your CV ASAP
Platform Engineer vacancy requiring profound API and Streaming platforms knowledge for our Zurich based client in the financial sector . Your tasks: Designing, developing, and maintaining high-performance APIs and streaming solutions to support our platform's functionality and scalability requirements Collaborating with product managers, software engineers, and other stakeholders to define API specifications, integration requirements, and streaming protocols Implementing best practices for API design, including versioning, authentication, authorization, and documentation to ensure developer-friendly interfaces Architecting and optimizing microservices-based systems to enable efficient data streaming, Real Time processing, and event-driven architectures Troubleshooting and debugging complex issues related to API integrations, data streaming, and platform performance, and implementing effective solutions Your experience/knowledge: Proficiency in programming languages such as Java, Python, or Go, and experience with API frameworks Experience with streaming technologies like Kafka, Apigee, Apache Flink, or Spark Streaming, and Real Time data processing frameworks Strong understanding of microservices architecture, containerization and cloud computing platforms Solid understanding of API security best practices, OAuth, JWT, and API gateway technologies Language skills: English - fluent in written and spoken Your soft skills: Excellent problem-solving skills, attention to detail, and ability to thrive in a fast-paced, collaborative environment Effective communication skills and ability to articulate technical concepts to non-technical stakeholders Location: Zurich, Switzerland Sector: Financial Start: ASAP Duration: 12MM+ Ref .Nr.: BH21638 Take the next step and send us your resume along with a daytime phone number where we can reach you. Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland. Ukrainian refugees are warmly welcomed, we will support you all the way. We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application. As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.
16/05/2024
Project-based
Platform Engineer vacancy requiring profound API and Streaming platforms knowledge for our Zurich based client in the financial sector . Your tasks: Designing, developing, and maintaining high-performance APIs and streaming solutions to support our platform's functionality and scalability requirements Collaborating with product managers, software engineers, and other stakeholders to define API specifications, integration requirements, and streaming protocols Implementing best practices for API design, including versioning, authentication, authorization, and documentation to ensure developer-friendly interfaces Architecting and optimizing microservices-based systems to enable efficient data streaming, Real Time processing, and event-driven architectures Troubleshooting and debugging complex issues related to API integrations, data streaming, and platform performance, and implementing effective solutions Your experience/knowledge: Proficiency in programming languages such as Java, Python, or Go, and experience with API frameworks Experience with streaming technologies like Kafka, Apigee, Apache Flink, or Spark Streaming, and Real Time data processing frameworks Strong understanding of microservices architecture, containerization and cloud computing platforms Solid understanding of API security best practices, OAuth, JWT, and API gateway technologies Language skills: English - fluent in written and spoken Your soft skills: Excellent problem-solving skills, attention to detail, and ability to thrive in a fast-paced, collaborative environment Effective communication skills and ability to articulate technical concepts to non-technical stakeholders Location: Zurich, Switzerland Sector: Financial Start: ASAP Duration: 12MM+ Ref .Nr.: BH21638 Take the next step and send us your resume along with a daytime phone number where we can reach you. Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland. Ukrainian refugees are warmly welcomed, we will support you all the way. We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application. As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Stoke-on-trent, Staffordshire
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. 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Strategic: By supporting the project in the areas of team organization, documentation control and cost allocation in SAP/WBS, the project liaison team leader will see their role and responsibility increase with the development of the project through the design phases. Every new design phase will bring additional needs and workload, driven by the implementation and closure phases requiring a higher contribution of this function, thus a higher need of good coordination. This function provides an important assistance to the design engineers by allowing them to focus mainly in the engineering design and removing from them the workload of project organization tasks. The project liaison team leader has a key role in expansion projects to guarantee that all purchase orders of the project are correctly allocated to the correspondent WBS, hence guaranteeing a good knowledge and control of the project budget, as well as, the documentation generated by the project is correctly logged, distributed and archived Scope of the mission Integrating the project team, the project liaison team leader is responsible to lead the team which coordinates project documentation flows and archive, establishes systems to manage/track purchase orders and goods receipts, responsible management of miscellaneous non-PO purchases, establish and maintain systems for allocation of project costs in SAP/WBS, and all aspects related with the organization of the engineering team: welcoming new team members, developing individualized onboarding plans, support their needs, organize the project gate reviews and monthly review meetings Primary Tasks and responsibilities: . Onboarding of new employees: o Lead, with support from the Regional Program Director, in onboarding of new employees to the engineering organization o Work with new employees' direct supervisors to develop individual training plans tailored to the needs of their role, along with base knowledge/expectations of the engineering organization o Plan and prepare the logistic needs for new team members, including system/security access, supplies/equipment, travel arrangements, and other business support. * Cost control: o Establish and maintain systems to issue and track purchase orders in SAP, guaranteeing correct WBS allocation o Coach and Support Project Liaison to issue and track Shopping Carts (SCs), Purchase Orders (POs) and goods receipts (GRs) in SAP in a timely manner o Coach and Support Project Controls to Actively manage SAP/WBS cost allocation and highlight variations o Provide actuals per WBS to support forecasting by Project Managers o Stewardship of Engineering procurement card (ProCard) for all non-travel related miscellaneous purchases, ensuring appropriate use of Procard vs Purchase Order, leadership approval according to Local Approval Matrix (LAM) o Consolidate quarterly and monthly project cost forecast reported by PM o Update forecasts in Planisware o Oversee updating of SAP/ARIBA files o Monthly Headcount allocation to appropriate WBS accounts for all active projects & waves within the region/site o Report actual costs of the yearly Engineering department budgets * Leadership of the Liaison Team o Manage of daily miscellaneous requirements and admin tasks o Manage and delegate administrative tasks and project priorities o Manage and delegate department administrative work such as organizing the monthly department meetings, annual outing, travel, visitors, teambuilding activities, etc o Maintain and manage a healthy and motivating work environment o Improve and formalize monthly departmental reports/meeting * Leadership of the Document Control Team: o Organize, distribute and archive all project documents, guaranteeing proper archiving rules to support claims to contractors and EPCm partners o Manage the project folder access Matrix, maintain project transmittals, archiving engineering deliverables and permitting docs on project Servers * Department Communication: o Responsible for all aspect of internal and external communication within local Engineering department o Manage visual branding display in department o Work closely with HR/GSS/EHS team * Facilities management: o Responsible for facilities operations within the department o Liaise with facilities contractors, responsible to maintain engineering facilities o Managing repairs, maintenance and replacement in the engineering facilities o Working together with EHS regarding fire safety procedures in the engineering facilities * General duties: o Carry out assigned tasks and duties in a safe manner, in accordance with instructions, and to comply with environmental, health & safety rules/procedures, regulations and codes of practice. o Perform engineering and technical support to the projects when needed, undertaking any additional tasks commensurate with the role as and when required. o rules and procedures set down: Technical Profile requirements: . University degree or College diploma specializing in business administration or a technical field . Experience and/or background in industrial companies, preferably linked to engineering or . operations . Competent and fluent (written and verbal) in Spanish and English . Computer literacy with good working knowledge of the MS Office package . Experience with SAP and Ariba software . Knowledge of EHS standards and industry good practices . Must have the Knowledge, Experience and Skills to conduct their tasks in accordance with the Non-Technical Profile Requirements : . Organized . Team worker . Result oriented and timely delivery . Positive mindset . Capable to work in Matrix organizations . Problem and conflict solver . Flexible and resilient to work in ambiguous situations with limited supervision . Coaching skills . Good communication Location: . North of Spain, exact location remains confidential till at least early July . Until EOY 2024 remote work, afterwards consultants are expected to work onsite Business Travel: . Travel will be required and outside Spain reimbursed via expenses Contract: . Long term contract . Confirmation of the mission will take place before 1/7 . Official confirmation and contract creation scheduled for early July Start: . Objective +- 1st of August . Consultants can perform notice if 4-6 weeks, longer is to discuss with the manager . Consultants cannot take long holidays in July/August after start due to the high workload Languages: . Fluent In Spanish & English Rate: . Market-level Rates for Spain . All-in Rate for Remote and local presence at SPAIN . No expenses accepted Reason for Hire Specific Skills Required for Project Safety Equipment Not applicable (keep in mind that for Olen and Hoboken sites a neon vest is mandatory) Additional Safety Equipment to be provided by Supplier n.a. Travel Required? Yes Travel percentage- 10%
16/05/2024
Full time
Strategic: By supporting the project in the areas of team organization, documentation control and cost allocation in SAP/WBS, the project liaison team leader will see their role and responsibility increase with the development of the project through the design phases. Every new design phase will bring additional needs and workload, driven by the implementation and closure phases requiring a higher contribution of this function, thus a higher need of good coordination. This function provides an important assistance to the design engineers by allowing them to focus mainly in the engineering design and removing from them the workload of project organization tasks. The project liaison team leader has a key role in expansion projects to guarantee that all purchase orders of the project are correctly allocated to the correspondent WBS, hence guaranteeing a good knowledge and control of the project budget, as well as, the documentation generated by the project is correctly logged, distributed and archived Scope of the mission Integrating the project team, the project liaison team leader is responsible to lead the team which coordinates project documentation flows and archive, establishes systems to manage/track purchase orders and goods receipts, responsible management of miscellaneous non-PO purchases, establish and maintain systems for allocation of project costs in SAP/WBS, and all aspects related with the organization of the engineering team: welcoming new team members, developing individualized onboarding plans, support their needs, organize the project gate reviews and monthly review meetings Primary Tasks and responsibilities: . Onboarding of new employees: o Lead, with support from the Regional Program Director, in onboarding of new employees to the engineering organization o Work with new employees' direct supervisors to develop individual training plans tailored to the needs of their role, along with base knowledge/expectations of the engineering organization o Plan and prepare the logistic needs for new team members, including system/security access, supplies/equipment, travel arrangements, and other business support. * Cost control: o Establish and maintain systems to issue and track purchase orders in SAP, guaranteeing correct WBS allocation o Coach and Support Project Liaison to issue and track Shopping Carts (SCs), Purchase Orders (POs) and goods receipts (GRs) in SAP in a timely manner o Coach and Support Project Controls to Actively manage SAP/WBS cost allocation and highlight variations o Provide actuals per WBS to support forecasting by Project Managers o Stewardship of Engineering procurement card (ProCard) for all non-travel related miscellaneous purchases, ensuring appropriate use of Procard vs Purchase Order, leadership approval according to Local Approval Matrix (LAM) o Consolidate quarterly and monthly project cost forecast reported by PM o Update forecasts in Planisware o Oversee updating of SAP/ARIBA files o Monthly Headcount allocation to appropriate WBS accounts for all active projects & waves within the region/site o Report actual costs of the yearly Engineering department budgets * Leadership of the Liaison Team o Manage of daily miscellaneous requirements and admin tasks o Manage and delegate administrative tasks and project priorities o Manage and delegate department administrative work such as organizing the monthly department meetings, annual outing, travel, visitors, teambuilding activities, etc o Maintain and manage a healthy and motivating work environment o Improve and formalize monthly departmental reports/meeting * Leadership of the Document Control Team: o Organize, distribute and archive all project documents, guaranteeing proper archiving rules to support claims to contractors and EPCm partners o Manage the project folder access Matrix, maintain project transmittals, archiving engineering deliverables and permitting docs on project Servers * Department Communication: o Responsible for all aspect of internal and external communication within local Engineering department o Manage visual branding display in department o Work closely with HR/GSS/EHS team * Facilities management: o Responsible for facilities operations within the department o Liaise with facilities contractors, responsible to maintain engineering facilities o Managing repairs, maintenance and replacement in the engineering facilities o Working together with EHS regarding fire safety procedures in the engineering facilities * General duties: o Carry out assigned tasks and duties in a safe manner, in accordance with instructions, and to comply with environmental, health & safety rules/procedures, regulations and codes of practice. o Perform engineering and technical support to the projects when needed, undertaking any additional tasks commensurate with the role as and when required. o rules and procedures set down: Technical Profile requirements: . University degree or College diploma specializing in business administration or a technical field . Experience and/or background in industrial companies, preferably linked to engineering or . operations . Competent and fluent (written and verbal) in Spanish and English . Computer literacy with good working knowledge of the MS Office package . Experience with SAP and Ariba software . Knowledge of EHS standards and industry good practices . Must have the Knowledge, Experience and Skills to conduct their tasks in accordance with the Non-Technical Profile Requirements : . Organized . Team worker . Result oriented and timely delivery . Positive mindset . Capable to work in Matrix organizations . Problem and conflict solver . Flexible and resilient to work in ambiguous situations with limited supervision . Coaching skills . Good communication Location: . North of Spain, exact location remains confidential till at least early July . Until EOY 2024 remote work, afterwards consultants are expected to work onsite Business Travel: . Travel will be required and outside Spain reimbursed via expenses Contract: . Long term contract . Confirmation of the mission will take place before 1/7 . Official confirmation and contract creation scheduled for early July Start: . Objective +- 1st of August . Consultants can perform notice if 4-6 weeks, longer is to discuss with the manager . Consultants cannot take long holidays in July/August after start due to the high workload Languages: . Fluent In Spanish & English Rate: . Market-level Rates for Spain . All-in Rate for Remote and local presence at SPAIN . No expenses accepted Reason for Hire Specific Skills Required for Project Safety Equipment Not applicable (keep in mind that for Olen and Hoboken sites a neon vest is mandatory) Additional Safety Equipment to be provided by Supplier n.a. Travel Required? Yes Travel percentage- 10%
Functional Consultant Dynamics 365 CE/CRM This role will suit a D365 CRM/CE Technical Product Manager, Technical BA, Centre of Excellence Manager or similar looking to work in an consultancy role . Do you want to be working for a fast growing, fast paced consultancy? See the benefits of your knowledge impact the users, process and business around you? This is a forward thinking organisation building their Dynamics365 practice with an Agile delivery team for digital propositions. Any experience in Field Sales module would be highly desirable! Those who can provide D365 CE expertise to businesses at a Strategic, Tactical and operational support level. Working with businesses and IT to understand opportunities/requirements, develop user stories and define product backlog, enhancing and inspiring the business showing the possibilities of D365 and its wider capabilities/integration. Maximise the use of D365 partnerships and take a configuration first approach within the system vs overly customised. Work with customers to maximise their Dynamics Platforms Build Solutions and Design platforms in conjunction with Architects An excellent awareness of the Microsoft roadmap is a must for this role. An experience working for a Dynamics consultancy or Partner is of interest An exposure to the Public Sector and Non Profit organisations is highly desirable To be suitable for the role you must have been working in a similar capacity in recent roles and either have or be pursuing relevant D365 certification, Customer Service, Sales, Field Service etc. Excellent opportunity, full Job spec available and more details, salary is a guide and Dependent on Experience. Please contact ASAP.
15/05/2024
Full time
Functional Consultant Dynamics 365 CE/CRM This role will suit a D365 CRM/CE Technical Product Manager, Technical BA, Centre of Excellence Manager or similar looking to work in an consultancy role . Do you want to be working for a fast growing, fast paced consultancy? See the benefits of your knowledge impact the users, process and business around you? This is a forward thinking organisation building their Dynamics365 practice with an Agile delivery team for digital propositions. Any experience in Field Sales module would be highly desirable! Those who can provide D365 CE expertise to businesses at a Strategic, Tactical and operational support level. Working with businesses and IT to understand opportunities/requirements, develop user stories and define product backlog, enhancing and inspiring the business showing the possibilities of D365 and its wider capabilities/integration. Maximise the use of D365 partnerships and take a configuration first approach within the system vs overly customised. Work with customers to maximise their Dynamics Platforms Build Solutions and Design platforms in conjunction with Architects An excellent awareness of the Microsoft roadmap is a must for this role. An experience working for a Dynamics consultancy or Partner is of interest An exposure to the Public Sector and Non Profit organisations is highly desirable To be suitable for the role you must have been working in a similar capacity in recent roles and either have or be pursuing relevant D365 certification, Customer Service, Sales, Field Service etc. Excellent opportunity, full Job spec available and more details, salary is a guide and Dependent on Experience. Please contact ASAP.
Are you passionate about all things SharePoint? We are looking for an experienced SharePoint specialist to join a multi-site IT team as their SharePoint Manager, responsible for the continuous improvements of their SharePoint offering. You will be the main point of contact for all things SharePoint within the organisation, acting as the conduit between the business and IT. The Role As a member of the Senior Leadership team, you will be responsible for championing and designing the SharePoint strategy along with delivering the technical improvements to ensure the platform is fit for business needs and requirements. Key responsibilities include: Managing and maintaining the SharePoint Online environment Acting as Product Lead, develop the technical roadmap, identifying areas of improvement Provide SharePoint administration and lead on all technical development Design and develop solutions using SharePoint Online, building of Pages, Forms, Web Parts and Workflow Troubleshoot all Sharepoint issues and functionality About You Demonstrable experience as a Sharepoint Developer and Manager of the platform Hands on experience of SharePoint Online, Power Platform Strong Powershell Scripting On Offer Salary - up to £50,000 Hybrid working - 3 days a week in the office 10% pension contribution 27 days annual leave plus bank holidays Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
15/05/2024
Full time
Are you passionate about all things SharePoint? We are looking for an experienced SharePoint specialist to join a multi-site IT team as their SharePoint Manager, responsible for the continuous improvements of their SharePoint offering. You will be the main point of contact for all things SharePoint within the organisation, acting as the conduit between the business and IT. The Role As a member of the Senior Leadership team, you will be responsible for championing and designing the SharePoint strategy along with delivering the technical improvements to ensure the platform is fit for business needs and requirements. Key responsibilities include: Managing and maintaining the SharePoint Online environment Acting as Product Lead, develop the technical roadmap, identifying areas of improvement Provide SharePoint administration and lead on all technical development Design and develop solutions using SharePoint Online, building of Pages, Forms, Web Parts and Workflow Troubleshoot all Sharepoint issues and functionality About You Demonstrable experience as a Sharepoint Developer and Manager of the platform Hands on experience of SharePoint Online, Power Platform Strong Powershell Scripting On Offer Salary - up to £50,000 Hybrid working - 3 days a week in the office 10% pension contribution 27 days annual leave plus bank holidays Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
Are you a skilled developer with expertise in SAP Services and Asset Manager (SSAM), coupled with a strong background in Back End development and Project Systems (PS) integration? We are seeking a talented individual to join our team as a Project System Developer , specializing in SSAM Backend and S/4 Services integration with Project Systems. About Us: Our client is a leader in providing innovative SAP solutions to our clients. We specialize in optimizing SAP Services and Asset Manager (SSAM) implementations, with a focus on seamless integration with Project Systems for enhanced project management capabilities. Role Overview: As a Project System Developer, you will play a pivotal role in developing and maintaining Back End systems for SSAM integration with Project Systems. You will collaborate closely with our clients to deliver tailored solutions that meet their project management needs. Key Responsibilities: Develop and enhance Back End systems for SSAM integration with Project Systems (PS). Work closely with stakeholders to gather requirements and design effective integration solutions. Implement customizations within the SAP environment to optimize SSAM functionality. Troubleshoot and resolve technical issues related to SSAM and Project Systems integration. Ensure adherence to coding standards, performance optimization, and security best practices. Required Skills and Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. Proven experience in SAP Services and Asset Manager (SSAM) development and implementation. Strong background in Back End development with a focus on Project Systems within the SAP ecosystem. Proficiency in SAP technologies, including S/4 Services and related modules. Hands-on experience with SSAM Back End development and integration with Project Systems. Knowledge of SAP ABAP programming language is highly desirable. Excellent communication skills and ability to collaborate effectively with stakeholders. Strong problem-solving abilities and attention to detail. If you are currently searching for your next exciting SSAM Opportunity then please share your CV and we will be intouch.
15/05/2024
Project-based
Are you a skilled developer with expertise in SAP Services and Asset Manager (SSAM), coupled with a strong background in Back End development and Project Systems (PS) integration? We are seeking a talented individual to join our team as a Project System Developer , specializing in SSAM Backend and S/4 Services integration with Project Systems. About Us: Our client is a leader in providing innovative SAP solutions to our clients. We specialize in optimizing SAP Services and Asset Manager (SSAM) implementations, with a focus on seamless integration with Project Systems for enhanced project management capabilities. Role Overview: As a Project System Developer, you will play a pivotal role in developing and maintaining Back End systems for SSAM integration with Project Systems. You will collaborate closely with our clients to deliver tailored solutions that meet their project management needs. Key Responsibilities: Develop and enhance Back End systems for SSAM integration with Project Systems (PS). Work closely with stakeholders to gather requirements and design effective integration solutions. Implement customizations within the SAP environment to optimize SSAM functionality. Troubleshoot and resolve technical issues related to SSAM and Project Systems integration. Ensure adherence to coding standards, performance optimization, and security best practices. Required Skills and Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. Proven experience in SAP Services and Asset Manager (SSAM) development and implementation. Strong background in Back End development with a focus on Project Systems within the SAP ecosystem. Proficiency in SAP technologies, including S/4 Services and related modules. Hands-on experience with SSAM Back End development and integration with Project Systems. Knowledge of SAP ABAP programming language is highly desirable. Excellent communication skills and ability to collaborate effectively with stakeholders. Strong problem-solving abilities and attention to detail. If you are currently searching for your next exciting SSAM Opportunity then please share your CV and we will be intouch.
This is a fantastic opportunity for a Senior SAP EPM Consultant/Architect to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. *Candidates must be able to work in the UK without restrictions.* Role Info: Senior SAP EPM Consultant/Architect UK Remote/Visits Client Sites as Required £100,000 Base Plus Benefits (Total Package Worth £110,000) Permanent - Full Time Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers' solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. The Opportunity: As SAP EPM Architect, you will occupy a senior role within the Consulting Practice with responsibility for the design and delivery of SAP Finance solutions that meets the needs of our customers in relation to accounting and financial close through to financial planning and analysis. You will work alongside the project management and delivery teams ensuring that your solutions align and integrate within contracted technical specifications and NDBS/client IT strategy to deliver the intended and expected results. Your consulting skills will be developed further within the EPM space, and you will become an integral part of our consulting team, helping to build key relationships, design and deliver best practice and custom solutions that resolve client technical challenges and ensure reference-able projects to provide the base for the development of the practice. About you: Essential: + Strong understanding of financial consolidation and statutory reporting + Demonstrable experience in monthly and annual financial reporting processes + Excellent understanding of accounting principles, financial & operational planning and management reporting processes + 5 - 10 years or equivalent of industry experience + Experience of managing delivery teams through complex SAP Finance EPM projects + Hold a Professional Accounting qualification + Fully conversant with SAP EPM solutions, specifically SAP Analytics Cloud for Planning, SAP Group Reporting and SAP Business Planning and Consolidation + Deep SAC Planning or equivalent solution experience In-depth skills on configuring Planning models, advanced formulas, data actions, calendar, BW/Datasphere Datamodelling, story creation for reporting and planning and analytics application Nice to Have: + SAP BPC experience + Experience developing planning and consolidation models + SAP FICO experience + SAP BW experience + Good understanding of cross module integration with other SAP solutions such as ECC modules. Join us to start the journey that is your career path. Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
14/05/2024
Full time
This is a fantastic opportunity for a Senior SAP EPM Consultant/Architect to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. *Candidates must be able to work in the UK without restrictions.* Role Info: Senior SAP EPM Consultant/Architect UK Remote/Visits Client Sites as Required £100,000 Base Plus Benefits (Total Package Worth £110,000) Permanent - Full Time Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers' solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. The Opportunity: As SAP EPM Architect, you will occupy a senior role within the Consulting Practice with responsibility for the design and delivery of SAP Finance solutions that meets the needs of our customers in relation to accounting and financial close through to financial planning and analysis. You will work alongside the project management and delivery teams ensuring that your solutions align and integrate within contracted technical specifications and NDBS/client IT strategy to deliver the intended and expected results. Your consulting skills will be developed further within the EPM space, and you will become an integral part of our consulting team, helping to build key relationships, design and deliver best practice and custom solutions that resolve client technical challenges and ensure reference-able projects to provide the base for the development of the practice. About you: Essential: + Strong understanding of financial consolidation and statutory reporting + Demonstrable experience in monthly and annual financial reporting processes + Excellent understanding of accounting principles, financial & operational planning and management reporting processes + 5 - 10 years or equivalent of industry experience + Experience of managing delivery teams through complex SAP Finance EPM projects + Hold a Professional Accounting qualification + Fully conversant with SAP EPM solutions, specifically SAP Analytics Cloud for Planning, SAP Group Reporting and SAP Business Planning and Consolidation + Deep SAC Planning or equivalent solution experience In-depth skills on configuring Planning models, advanced formulas, data actions, calendar, BW/Datasphere Datamodelling, story creation for reporting and planning and analytics application Nice to Have: + SAP BPC experience + Experience developing planning and consolidation models + SAP FICO experience + SAP BW experience + Good understanding of cross module integration with other SAP solutions such as ECC modules. Join us to start the journey that is your career path. Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
We are looking for a permanent SAP Manager (m/f/d) - Group Reporting for one of our clients in Switzerland. Start: June 2024 (Could be later) Location: Zürich + Occasional Travel Languages: English & German As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Tasks: * Encourage everyone to have a voice and invite opinion from all, including quieter members of the team. * Deal effectively with ambiguous and unstructured problems and situations. * Initiate open and candid coaching conversations at all levels. * Move easily between big picture thinking and managing relevant detail. * Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required. * Contribute technical knowledge in area of specialism. * Contribute to an environment where people and technology thrive together to accomplish more than they could apart. * Navigate the complexities of cross-border and/or diverse teams and engagements. * Initiate and lead open conversations with teams, clients and stakeholders to build trust. * Uphold the firm's code of ethics and business conduct. Requirements: * A degree (bachelor/master/diploma) preferred in business, IT, engineering or business information systems or digital discipline. Preferably focused and specialized on finance/controlling during your primarily and further education. * 5 years of experience in process consulting. * Design and implementation of SAP group consolidation solutions experience. * Focus on SAP S/4 HANA Group Reporting * Expert knowledge in group closing and financial consolidation topics. * Very good understanding of financial integration across finance and operations. * Experience setting up balance carry forward, currency translation, intercompany elimination, consolidation of investments and validation processes. * Fluent in English and German Nice to have: * Experience with other SAP consolidation solutions (SEM-BCS, EC-CS, BPC) * Other languages are a plus If you are interested, please apply with your latest CV Michael Bailey International is acting as an Employment Agency in relation to this vacancy.
13/05/2024
Full time
We are looking for a permanent SAP Manager (m/f/d) - Group Reporting for one of our clients in Switzerland. Start: June 2024 (Could be later) Location: Zürich + Occasional Travel Languages: English & German As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Tasks: * Encourage everyone to have a voice and invite opinion from all, including quieter members of the team. * Deal effectively with ambiguous and unstructured problems and situations. * Initiate open and candid coaching conversations at all levels. * Move easily between big picture thinking and managing relevant detail. * Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required. * Contribute technical knowledge in area of specialism. * Contribute to an environment where people and technology thrive together to accomplish more than they could apart. * Navigate the complexities of cross-border and/or diverse teams and engagements. * Initiate and lead open conversations with teams, clients and stakeholders to build trust. * Uphold the firm's code of ethics and business conduct. Requirements: * A degree (bachelor/master/diploma) preferred in business, IT, engineering or business information systems or digital discipline. Preferably focused and specialized on finance/controlling during your primarily and further education. * 5 years of experience in process consulting. * Design and implementation of SAP group consolidation solutions experience. * Focus on SAP S/4 HANA Group Reporting * Expert knowledge in group closing and financial consolidation topics. * Very good understanding of financial integration across finance and operations. * Experience setting up balance carry forward, currency translation, intercompany elimination, consolidation of investments and validation processes. * Fluent in English and German Nice to have: * Experience with other SAP consolidation solutions (SEM-BCS, EC-CS, BPC) * Other languages are a plus If you are interested, please apply with your latest CV Michael Bailey International is acting as an Employment Agency in relation to this vacancy.
SAP MM Functional Integration Advisor - 12 Month Contract - U.S. Based - $100/hour A successful Advisor would have started their career in a supply chain role (Materials Planner, Procurement Specialists, Inventory Managers, etc.) for a company that used SAP, so they have knowledge of how SAP works for the business. Next, our Advisors have very strong configuration experience and have been on several projects and environments so they have vast experience within Materials Management (MM). They will be responsible for educating and guiding our clients on MRP, exception monitoring, LIS, and other standard SAP ECC Best Practices in the client's environment. This role will require someone from a non technical background- who has worked in the supply chain/manufacturing/logistics space before they went into SAP or IT. You will be working with one of the top U.S. SAP supply chain consultancies as their growth continues in the SAP market. As a Senior SAP MM Functional Integration Advisor, you will play a pivotal role in leveraging SAP supply chain solutions, primarily on ECC systems, to optimize client operations. Your focus will be on maximizing the efficiency and effectiveness of SAP MM modules within the existing infrastructure, with an emphasis on client-facing activities, support, education, and training. There will be 50% of the time travel across the U.S. as a requirement. This is expensed. Minimum of 5 years in SAP MM or P2P modules. Key Responsibilities: Client Collaboration: Engage closely with clients to understand their supply chain challenges and requirements, offering expert advice and solutions leveraging SAP MM functionalities. Functional Expertise: Demonstrate deep knowledge and understanding of SAP MM modules, processes, and best practices, providing guidance on system configuration, customization, and optimization. Integration Leadership: Lead integration efforts between SAP MM and other relevant modules or external systems, ensuring seamless data flow and process alignment across the supply chain. Support and Training: Provide ongoing support to clients, troubleshooting issues, resolving challenges, and conducting training sessions to empower users with the necessary skills to utilize SAP MM effectively. Workshop Facilitation: Lead workshops and collaborative sessions with clients and internal teams to gather requirements, define project scope, and design solutions that align with business objectives. Project Management: Contribute to multiple projects simultaneously within a fast-paced consultancy environment, demonstrating strong teamwork and collaboration to deliver high-quality outcomes on time and within budget. Continuous Improvement: Stay updated on industry trends, SAP advancements, and supply chain best practices, actively seeking opportunities to enhance processes and drive continuous improvement initiatives. Requirements: Extensive experience in SAP MM functional consulting, with a focus on integration and optimization within ECC systems. Proven track record of successful client engagement and project delivery in a consulting or advisory capacity. Strong communication and interpersonal skills, with the ability to effectively convey complex concepts to both technical and non-technical stakeholders. Experience leading workshops, training sessions, and collaborative meetings. Ability to thrive in a dynamic, team-oriented environment with multiple concurrent projects. A proactive mindset, driven by a passion for delivering value and driving business transformation through SAP supply chain solutions Transforming the Status Quo One Supply Chain at a time We provide a unique combination of skills and expertise to transform organizations and optimize the performance of their business. Unlike traditional consultants, we do not simply interview clients' employees; instead, we take a data-centric approach to interrogate their SAP systems. After optimizing their business, we educate our clients on how to sustain the transformation we catalyze. bluewaveSELECT is a global recruitment business that is exclusively focused on SAP. Involved in placing over 4,000 SAP professionals, our team has helped deliver some of the highest-profile SAP programmes for some of the most recognisable brands all over of the world. We are on a mission is to become the world's most trusted SAP recruitment business, delivering our unique wow factor by consistently exceeding expectations for both our customers and our network of SAP professionals. We are an official SAP partner, you will find us on the Ariba Network and we have a 5-Star approval rating on TrustPilot from fellow SAP enthusiasts. Whether this will be your first experience with us, or you are a bluewaveSELECT regular, we look forward to working with you! Disclaimer; We try and contact all applicants to every advert however due to volumes of responses with some adverts we may not be able to get back to you in some cases. If this is the case and you do not hear from us within 5 working days please take it that your application has been unsuccessful. Please note, your profile will be rejected if you do not meet language/legislation criteria. Thank you.
08/05/2024
SAP MM Functional Integration Advisor - 12 Month Contract - U.S. Based - $100/hour A successful Advisor would have started their career in a supply chain role (Materials Planner, Procurement Specialists, Inventory Managers, etc.) for a company that used SAP, so they have knowledge of how SAP works for the business. Next, our Advisors have very strong configuration experience and have been on several projects and environments so they have vast experience within Materials Management (MM). They will be responsible for educating and guiding our clients on MRP, exception monitoring, LIS, and other standard SAP ECC Best Practices in the client's environment. This role will require someone from a non technical background- who has worked in the supply chain/manufacturing/logistics space before they went into SAP or IT. You will be working with one of the top U.S. SAP supply chain consultancies as their growth continues in the SAP market. As a Senior SAP MM Functional Integration Advisor, you will play a pivotal role in leveraging SAP supply chain solutions, primarily on ECC systems, to optimize client operations. Your focus will be on maximizing the efficiency and effectiveness of SAP MM modules within the existing infrastructure, with an emphasis on client-facing activities, support, education, and training. There will be 50% of the time travel across the U.S. as a requirement. This is expensed. Minimum of 5 years in SAP MM or P2P modules. Key Responsibilities: Client Collaboration: Engage closely with clients to understand their supply chain challenges and requirements, offering expert advice and solutions leveraging SAP MM functionalities. Functional Expertise: Demonstrate deep knowledge and understanding of SAP MM modules, processes, and best practices, providing guidance on system configuration, customization, and optimization. Integration Leadership: Lead integration efforts between SAP MM and other relevant modules or external systems, ensuring seamless data flow and process alignment across the supply chain. Support and Training: Provide ongoing support to clients, troubleshooting issues, resolving challenges, and conducting training sessions to empower users with the necessary skills to utilize SAP MM effectively. Workshop Facilitation: Lead workshops and collaborative sessions with clients and internal teams to gather requirements, define project scope, and design solutions that align with business objectives. Project Management: Contribute to multiple projects simultaneously within a fast-paced consultancy environment, demonstrating strong teamwork and collaboration to deliver high-quality outcomes on time and within budget. Continuous Improvement: Stay updated on industry trends, SAP advancements, and supply chain best practices, actively seeking opportunities to enhance processes and drive continuous improvement initiatives. Requirements: Extensive experience in SAP MM functional consulting, with a focus on integration and optimization within ECC systems. Proven track record of successful client engagement and project delivery in a consulting or advisory capacity. Strong communication and interpersonal skills, with the ability to effectively convey complex concepts to both technical and non-technical stakeholders. Experience leading workshops, training sessions, and collaborative meetings. Ability to thrive in a dynamic, team-oriented environment with multiple concurrent projects. A proactive mindset, driven by a passion for delivering value and driving business transformation through SAP supply chain solutions Transforming the Status Quo One Supply Chain at a time We provide a unique combination of skills and expertise to transform organizations and optimize the performance of their business. Unlike traditional consultants, we do not simply interview clients' employees; instead, we take a data-centric approach to interrogate their SAP systems. After optimizing their business, we educate our clients on how to sustain the transformation we catalyze. bluewaveSELECT is a global recruitment business that is exclusively focused on SAP. Involved in placing over 4,000 SAP professionals, our team has helped deliver some of the highest-profile SAP programmes for some of the most recognisable brands all over of the world. We are on a mission is to become the world's most trusted SAP recruitment business, delivering our unique wow factor by consistently exceeding expectations for both our customers and our network of SAP professionals. We are an official SAP partner, you will find us on the Ariba Network and we have a 5-Star approval rating on TrustPilot from fellow SAP enthusiasts. Whether this will be your first experience with us, or you are a bluewaveSELECT regular, we look forward to working with you! Disclaimer; We try and contact all applicants to every advert however due to volumes of responses with some adverts we may not be able to get back to you in some cases. If this is the case and you do not hear from us within 5 working days please take it that your application has been unsuccessful. Please note, your profile will be rejected if you do not meet language/legislation criteria. Thank you.
Start : ASAP Duration : 6 months Location : Brooklyn, New York Telecommuting : On-Site Language Proficiency : English (Fluent) Mission: As the IT Infrastructure Manager for our transportation company based in Brooklyn, your mission will be to ensure the smooth operation and maintenance of our IT infrastructure. You will play a vital role in diagnosing PC issues, performing upgrades and maintenance, conducting jail tests, addressing improper usage, dealing with physical damage and malfunctions, and setting up phones. Technical Proficiencies: Diagnosing PC's: Proficient in diagnosing and troubleshooting PC hardware and software issues. Upgrading and Maintenance: Skilled in performing upgrades and regular maintenance tasks to ensure optimal performance of IT systems. 3Jail Tests: Experience conducting jail tests and ensuring compliance with security protocols. Addressing Improper Usage: Ability to identify and address improper usage of IT resources, including upgrades for CDK and connections to PCS. Dealing with Physical Damage and Malfunctions: Capable of handling physical damage and malfunctions of IT equipment, including repairs and replacements. Physical Relay: Serve as a physical relay for IT-related tasks, including equipment setup and configuration. Phone Proposal and Setup (Knox): Experience in proposing and setting up phones, including implementing Knox security features. Desired Candidate Attributes: Problem-Solving Skills: Ability to quickly diagnose and resolve IT issues. Attention to Detail: Meticulous attention to detail to ensure accuracy and thoroughness in IT tasks. Communication Skills: Excellent communication skills to interact effectively with team members and end-users. Technical Aptitude: Strong technical aptitude and a passion for staying updated on emerging technologies. Team Player: Ability to collaborate effectively with cross-functional teams and external vendors. Adaptability: Flexibility to adapt to changing priorities and environments in a dynamic work setting. Language: Proficiency in English required. Knowledge of additional languages is a plus.
26/04/2024
Project-based
Start : ASAP Duration : 6 months Location : Brooklyn, New York Telecommuting : On-Site Language Proficiency : English (Fluent) Mission: As the IT Infrastructure Manager for our transportation company based in Brooklyn, your mission will be to ensure the smooth operation and maintenance of our IT infrastructure. You will play a vital role in diagnosing PC issues, performing upgrades and maintenance, conducting jail tests, addressing improper usage, dealing with physical damage and malfunctions, and setting up phones. Technical Proficiencies: Diagnosing PC's: Proficient in diagnosing and troubleshooting PC hardware and software issues. Upgrading and Maintenance: Skilled in performing upgrades and regular maintenance tasks to ensure optimal performance of IT systems. 3Jail Tests: Experience conducting jail tests and ensuring compliance with security protocols. Addressing Improper Usage: Ability to identify and address improper usage of IT resources, including upgrades for CDK and connections to PCS. Dealing with Physical Damage and Malfunctions: Capable of handling physical damage and malfunctions of IT equipment, including repairs and replacements. Physical Relay: Serve as a physical relay for IT-related tasks, including equipment setup and configuration. Phone Proposal and Setup (Knox): Experience in proposing and setting up phones, including implementing Knox security features. Desired Candidate Attributes: Problem-Solving Skills: Ability to quickly diagnose and resolve IT issues. Attention to Detail: Meticulous attention to detail to ensure accuracy and thoroughness in IT tasks. Communication Skills: Excellent communication skills to interact effectively with team members and end-users. Technical Aptitude: Strong technical aptitude and a passion for staying updated on emerging technologies. Team Player: Ability to collaborate effectively with cross-functional teams and external vendors. Adaptability: Flexibility to adapt to changing priorities and environments in a dynamic work setting. Language: Proficiency in English required. Knowledge of additional languages is a plus.