Identity & Access Management Risk and Governance Senior Analyst- £40,000- £55,000- Hybrid- London Company: The Guardian Location: London, Kings Cross Harvey Nash are proud to be working as a retained recruitment partner for The Guardian, a trusted and globally recognized news organisation, at the forefront of digital journalism. seeking an accomplished Identity & Access Management Governance Senior Analyst to join the Information Security team. If you possess the skills and expertise to manage and monitor identity and access management compliance and risk we want to hear from you. Key Responsibilities: As an Identity & Access Management Governance Senior Analyst, you'll play a crucial role in ensuring the security of digital infrastructure. Your responsibilities include: * Analysing risks and anomalies in identity and access management controls, such as leavers analysis, movers analysis, and privileged account usage. * Conducting periodic reviews of entitlement data and role compositions, collaborating with application and business owners to address issues. * Providing input on identity and management controls for new products and change programs. * Maintaining the identity and access management risk and control framework. * Designing and executing user access review campaigns. * Advising on password management control designs and conducting periodic testing. * Supporting the Privileged Access Management technology Product Owner in onboarding new accounts. * Assisting the Security Operations Centre in resolving identity and access management-related alerts and incidents. * Advising on conditional access policy designs and performing periodic testing. * Providing guidance on authentication controls designs and conducting periodic testing. * Assisting in responding to external and internal audit queries related to Identity and Access Management. * Reporting against defined key performance indicators (KPIs) for Identity and Access Management. * Offering input to the security operations team in responding to organizational identity and access management risk-related queries. * Advocating for information security across the organization, fostering a culture of risk awareness and mitigation. Key Skills: To excel in this role, you should have: * Knowledge of identity and access management risk and controls in alignment with standard security frameworks. * Strong communication skills and the ability to collaborate with colleagues across the business to implement best practices in identity and access management. * Initiative and the ability to work independently to deliver risk and control advice. * The capacity to translate technical concepts into business risks understood by non-technical colleagues. Knowledge and Experience: Essential: * Experience with common information security management frameworks such as NIST, ISO 27001, or related Identity and Access Management training. * Demonstrable experience in identifying identity and access management risks and designing controls to address them. Desirable: * Experience in designing conditional access and/or authentication policies/controls for cloud applications/environments. * Understanding of emerging trends in identity and access management. * Professional security management certifications such as CISSP, CISM, CISA, or ISO 27001 Lead Auditor. * Experience in conducting assurance over identity & access management and/or information security controls. The Guardian is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and welcome all qualified applicants regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age If the above sounds like something you would be interested in pursuing please apply via this posting and or E-mail (see below) for more information.
10/05/2024
Full time
Identity & Access Management Risk and Governance Senior Analyst- £40,000- £55,000- Hybrid- London Company: The Guardian Location: London, Kings Cross Harvey Nash are proud to be working as a retained recruitment partner for The Guardian, a trusted and globally recognized news organisation, at the forefront of digital journalism. seeking an accomplished Identity & Access Management Governance Senior Analyst to join the Information Security team. If you possess the skills and expertise to manage and monitor identity and access management compliance and risk we want to hear from you. Key Responsibilities: As an Identity & Access Management Governance Senior Analyst, you'll play a crucial role in ensuring the security of digital infrastructure. Your responsibilities include: * Analysing risks and anomalies in identity and access management controls, such as leavers analysis, movers analysis, and privileged account usage. * Conducting periodic reviews of entitlement data and role compositions, collaborating with application and business owners to address issues. * Providing input on identity and management controls for new products and change programs. * Maintaining the identity and access management risk and control framework. * Designing and executing user access review campaigns. * Advising on password management control designs and conducting periodic testing. * Supporting the Privileged Access Management technology Product Owner in onboarding new accounts. * Assisting the Security Operations Centre in resolving identity and access management-related alerts and incidents. * Advising on conditional access policy designs and performing periodic testing. * Providing guidance on authentication controls designs and conducting periodic testing. * Assisting in responding to external and internal audit queries related to Identity and Access Management. * Reporting against defined key performance indicators (KPIs) for Identity and Access Management. * Offering input to the security operations team in responding to organizational identity and access management risk-related queries. * Advocating for information security across the organization, fostering a culture of risk awareness and mitigation. Key Skills: To excel in this role, you should have: * Knowledge of identity and access management risk and controls in alignment with standard security frameworks. * Strong communication skills and the ability to collaborate with colleagues across the business to implement best practices in identity and access management. * Initiative and the ability to work independently to deliver risk and control advice. * The capacity to translate technical concepts into business risks understood by non-technical colleagues. Knowledge and Experience: Essential: * Experience with common information security management frameworks such as NIST, ISO 27001, or related Identity and Access Management training. * Demonstrable experience in identifying identity and access management risks and designing controls to address them. Desirable: * Experience in designing conditional access and/or authentication policies/controls for cloud applications/environments. * Understanding of emerging trends in identity and access management. * Professional security management certifications such as CISSP, CISM, CISA, or ISO 27001 Lead Auditor. * Experience in conducting assurance over identity & access management and/or information security controls. The Guardian is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and welcome all qualified applicants regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age If the above sounds like something you would be interested in pursuing please apply via this posting and or E-mail (see below) for more information.
IT Technical Support Analyst - Leamington Spa, Warwickshire £35,000pa to £40,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday Skills Highly Desirable are any Software and Web Development experience and/or awareness particularly with Software development using PHP, HTML, Database query and management using MySQL, MSSQL End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications, Office 365 Administration, Windows 2019 Servers, VMware, Linux, and LAN/WAN and Wi-Fi Networking, Cyber Security, EDR - Endpoint, Detection, Response and Software and Web Development Skills. Renowned, privately owned UK specialist manufacturer of automotive products with an 80+ year history, is seeking a committed and motivated IT Technical Support Analyst. Additionally, any applicants who possess Web Development Skills to assist in the support of internal and external web pages will be highly desirable Your Key/Essential Responsibilities: Be the first point of contact for End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications Assist with Helpdesk, Ticket Management, Issue Escalation & Issue Resolution Windows Server Support & Configuration up to version 2019 Support & Configuration of O365, VMware & Linux Assist in IT Projects as well as BAU Operations Network Support, LAN/WAN & Wi-Fi Cyber Security Support, Endpoint, Detection & Response (EDR) etc Software and Web Development Skills. Highly Desirable Software Skills: Software development using PHP, HTML Database query and management using MySQL, MSSQL Growth Opportunities: Access to Pluralsight and many other training resources Development & Support from a forward-thinking organisation Benefits Include: Company Contribution towards personal pension Death in service Profit related bonus 26 days holiday Private health care Call Experis IT for more Information.
10/05/2024
Full time
IT Technical Support Analyst - Leamington Spa, Warwickshire £35,000pa to £40,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday Skills Highly Desirable are any Software and Web Development experience and/or awareness particularly with Software development using PHP, HTML, Database query and management using MySQL, MSSQL End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications, Office 365 Administration, Windows 2019 Servers, VMware, Linux, and LAN/WAN and Wi-Fi Networking, Cyber Security, EDR - Endpoint, Detection, Response and Software and Web Development Skills. Renowned, privately owned UK specialist manufacturer of automotive products with an 80+ year history, is seeking a committed and motivated IT Technical Support Analyst. Additionally, any applicants who possess Web Development Skills to assist in the support of internal and external web pages will be highly desirable Your Key/Essential Responsibilities: Be the first point of contact for End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications Assist with Helpdesk, Ticket Management, Issue Escalation & Issue Resolution Windows Server Support & Configuration up to version 2019 Support & Configuration of O365, VMware & Linux Assist in IT Projects as well as BAU Operations Network Support, LAN/WAN & Wi-Fi Cyber Security Support, Endpoint, Detection & Response (EDR) etc Software and Web Development Skills. Highly Desirable Software Skills: Software development using PHP, HTML Database query and management using MySQL, MSSQL Growth Opportunities: Access to Pluralsight and many other training resources Development & Support from a forward-thinking organisation Benefits Include: Company Contribution towards personal pension Death in service Profit related bonus 26 days holiday Private health care Call Experis IT for more Information.
IT Support Analyst - Bristol - £20,000 to £25,000 Bristol growth organisation is seeking an IT Support Analyst to join their established IT team. As an IT Support Analyst, you will play a crucial role in maintaining the smooth operation of the company's IT systems and providing technical assistance to employees. Responsibilities: Provide first-line technical support to internal users via phone, email, or in person. Troubleshoot hardware, software, and network issues, and escalate problems when necessary. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Set up and maintain user accounts and access permissions. Monitor and maintain computer systems and networks. Assist with IT projects and initiatives such as software upgrades and system migrations. Document IT procedures, configurations, and troubleshooting steps. Conduct user training on IT systems and tools. Stay updated with emerging technologies and trends in IT support. Requirements: Proven experience as an IT Support Analyst or similar role. Solid knowledge of IT systems and applications, including Windows OS, Microsoft Office Suite, and basic networking. Experience with Active Directory and IT security best practice. Excellent problem-solving and communication skills. Ability to work independently and as part of a team in a fast-paced environment. Strong customer service orientation. Relevant certifications (eg, CompTIA A+, Microsoft Certified IT Professional) are a plus. Benefits: Competitive salary based on experience. Working from home x2 days per week Opportunities for professional development and training. For more information on this central Bristol based role please contact (see below) IT Support Analyst - Bristol - £20,000 to £25,000
10/05/2024
Full time
IT Support Analyst - Bristol - £20,000 to £25,000 Bristol growth organisation is seeking an IT Support Analyst to join their established IT team. As an IT Support Analyst, you will play a crucial role in maintaining the smooth operation of the company's IT systems and providing technical assistance to employees. Responsibilities: Provide first-line technical support to internal users via phone, email, or in person. Troubleshoot hardware, software, and network issues, and escalate problems when necessary. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Set up and maintain user accounts and access permissions. Monitor and maintain computer systems and networks. Assist with IT projects and initiatives such as software upgrades and system migrations. Document IT procedures, configurations, and troubleshooting steps. Conduct user training on IT systems and tools. Stay updated with emerging technologies and trends in IT support. Requirements: Proven experience as an IT Support Analyst or similar role. Solid knowledge of IT systems and applications, including Windows OS, Microsoft Office Suite, and basic networking. Experience with Active Directory and IT security best practice. Excellent problem-solving and communication skills. Ability to work independently and as part of a team in a fast-paced environment. Strong customer service orientation. Relevant certifications (eg, CompTIA A+, Microsoft Certified IT Professional) are a plus. Benefits: Competitive salary based on experience. Working from home x2 days per week Opportunities for professional development and training. For more information on this central Bristol based role please contact (see below) IT Support Analyst - Bristol - £20,000 to £25,000
Information Security Analyst required for a growing charity based in Glasgow. They are a charity for a brilliant cause providing free support and information in all their centres across the UK as well as online. They have big ambitions to open more centres within the next few years and with all this growth, all of their IT will be brought in house! You will be the first Information Security Officer within the company working closely with the Head of IT and Data Protection officer, ensuring that security guidance is provided to support the entire organisation. You will design, implement, and take ownership of all policies and procedures and develop and implement DLP policies for all the businesses data. You will perform any internal audits, external audits on any platforms used by the company to ensure they meet the security standards and take lead on arranging penetration testing. You will take leadership on coordinating internal phishing campaigns for staff awareness, security training, ensuring all network infrastructure is securely configured and monitor all platforms and systems for unusual activity or threats. You will have the following Skills/Experience - * Strong experience working with and deploying SIEM systems * Certified (or working towards) CISSP or CISM level * Experience with cloud platforms such as O365 and Azure * A good understanding of Network Firewalls and protocols * Strong knowledge and experience of ISO 27001 and ISF Standards * Demonstrable experience in a similar role * Strong understanding of and experience of applying GDPR standards and codes of practice With you being the main IT Security Analyst within the company you may need to travel to their sites on occasion. They are keen to have you in the office, (with some flexibility) and there may be some occasional unsociable hours should there be any work that needs completed on a certain day/afterhours - this shouldn't happen to often! The salary on offer is between £33K- £44K depending on experience, along with a benefits package. If you want to join a company who benefits people in need and want to help develop their team, please apply or call Nicole at Cathcart Technology for more information.
10/05/2024
Full time
Information Security Analyst required for a growing charity based in Glasgow. They are a charity for a brilliant cause providing free support and information in all their centres across the UK as well as online. They have big ambitions to open more centres within the next few years and with all this growth, all of their IT will be brought in house! You will be the first Information Security Officer within the company working closely with the Head of IT and Data Protection officer, ensuring that security guidance is provided to support the entire organisation. You will design, implement, and take ownership of all policies and procedures and develop and implement DLP policies for all the businesses data. You will perform any internal audits, external audits on any platforms used by the company to ensure they meet the security standards and take lead on arranging penetration testing. You will take leadership on coordinating internal phishing campaigns for staff awareness, security training, ensuring all network infrastructure is securely configured and monitor all platforms and systems for unusual activity or threats. You will have the following Skills/Experience - * Strong experience working with and deploying SIEM systems * Certified (or working towards) CISSP or CISM level * Experience with cloud platforms such as O365 and Azure * A good understanding of Network Firewalls and protocols * Strong knowledge and experience of ISO 27001 and ISF Standards * Demonstrable experience in a similar role * Strong understanding of and experience of applying GDPR standards and codes of practice With you being the main IT Security Analyst within the company you may need to travel to their sites on occasion. They are keen to have you in the office, (with some flexibility) and there may be some occasional unsociable hours should there be any work that needs completed on a certain day/afterhours - this shouldn't happen to often! The salary on offer is between £33K- £44K depending on experience, along with a benefits package. If you want to join a company who benefits people in need and want to help develop their team, please apply or call Nicole at Cathcart Technology for more information.
IT Security Analyst Bromborough, Leeds or Caythorpe (Hybrid) £40,000 Gleeson Recruitment are working on a great opportunity alongside an incredible, longstanding organisation who are seeking a highly motivated and skilled Security Operations Centre (SOC) Engineer. You will play a critical role in managing security events, analysing Sentinel logs, maintaining and updating FortiGate Firewalls, and assisting in the implementation and monitoring of best practices aligned with NIST guidelines and governance requirements. Essential Requirements: . 5 years of experience in a technical SOC or cybersecurity role . 5 years experience of Cyber Security investigations and incident response environments . Good knowledge of Anti Malware, Anti Phishing, EndPoint Detection and Response systems. . Good all round knowledge of different threat scenarios, investigations, incident response processes and remdiation techniques. . Good knowledge of cyber security systems and tooling . Reasonable knowledge of Security Information and Event Management systems . Reasonable knowledge of Firewall systems (Fortigate essential) . Foundational knowledge of Security Orchestration, Automation and Response (SOAR) systems . Good knowledge of common operating systems (Windows, Mac, Linux) . Good knowledge of networking and network equipment . Relevant certifications such as CompTIA Security+, CISSP, CISM, or equivalent are a plus; or a desire to progress towards these certifications . Proficiency in using SIEM tools, log analysis platforms, and Firewall management consoles (FortiGate experience preferred). . Good understanding of risk management, cybersecurity principles, best practices, and frameworks such as NIST. . Strong analytical and problem-solving skills, with the ability to identify and respond to security incidents effectively. . Excellent communication skills, both written and verbal, with the ability to communicate technical concepts to non-technical stakeholders . The ability to report relevant facts and add value through expert interpretation of data is important. . Proven ability to work collaboratively in cross-functional teams and adapt to a fast-paced and evolving security landscape. . Structured, disciplined and outcome/delivery focused If interested, click the apply button now! GleeIT At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
10/05/2024
Full time
IT Security Analyst Bromborough, Leeds or Caythorpe (Hybrid) £40,000 Gleeson Recruitment are working on a great opportunity alongside an incredible, longstanding organisation who are seeking a highly motivated and skilled Security Operations Centre (SOC) Engineer. You will play a critical role in managing security events, analysing Sentinel logs, maintaining and updating FortiGate Firewalls, and assisting in the implementation and monitoring of best practices aligned with NIST guidelines and governance requirements. Essential Requirements: . 5 years of experience in a technical SOC or cybersecurity role . 5 years experience of Cyber Security investigations and incident response environments . Good knowledge of Anti Malware, Anti Phishing, EndPoint Detection and Response systems. . Good all round knowledge of different threat scenarios, investigations, incident response processes and remdiation techniques. . Good knowledge of cyber security systems and tooling . Reasonable knowledge of Security Information and Event Management systems . Reasonable knowledge of Firewall systems (Fortigate essential) . Foundational knowledge of Security Orchestration, Automation and Response (SOAR) systems . Good knowledge of common operating systems (Windows, Mac, Linux) . Good knowledge of networking and network equipment . Relevant certifications such as CompTIA Security+, CISSP, CISM, or equivalent are a plus; or a desire to progress towards these certifications . Proficiency in using SIEM tools, log analysis platforms, and Firewall management consoles (FortiGate experience preferred). . Good understanding of risk management, cybersecurity principles, best practices, and frameworks such as NIST. . Strong analytical and problem-solving skills, with the ability to identify and respond to security incidents effectively. . Excellent communication skills, both written and verbal, with the ability to communicate technical concepts to non-technical stakeholders . The ability to report relevant facts and add value through expert interpretation of data is important. . Proven ability to work collaboratively in cross-functional teams and adapt to a fast-paced and evolving security landscape. . Structured, disciplined and outcome/delivery focused If interested, click the apply button now! GleeIT At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Identity & Access Management Analyst/IAM Analyst A fantastic opportunity has arisen for an Identity & Access Management Analyst/IAM Analyst to join our Manchester based client on a permanent basis. Identity & Access Management Analyst/IAM Analyst Summary: This role will help to support the operational Identity & Access Management activities; Recertifications, Joiners, Movers, Leavers (JML), Access Provisioning and IAM Monitoring, in addition to driving continuous improvements and supporting our strategic change projects as our IAM function matures and grows. Identity & Access Management Analyst/IAM Analyst Key Responsibilities: * Deliver the BAU Identity and Access Management function through the Joiners, Movers and Leavers process in line with established operational processes * Work as a key point of contact for IAM related issues through escalation as part of security incidents * Responding to IAM related incidents or requests via ITSM Tool or Telephony System in line with KPI's * Identity & Access Management Analyst/IAM Analyst Attributes/Skills: * Experience with Microsoft Active Directory, Office 365 and Group Policy in a large environment * Experience in PowerShell Scripting and troubleshooting Active Directory issues desirable * Analytical, problem solving and detail-oriented * Desire to collaborate, share and learn by doing Identity & Access Management Analyst/IAM Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
10/05/2024
Full time
Identity & Access Management Analyst/IAM Analyst A fantastic opportunity has arisen for an Identity & Access Management Analyst/IAM Analyst to join our Manchester based client on a permanent basis. Identity & Access Management Analyst/IAM Analyst Summary: This role will help to support the operational Identity & Access Management activities; Recertifications, Joiners, Movers, Leavers (JML), Access Provisioning and IAM Monitoring, in addition to driving continuous improvements and supporting our strategic change projects as our IAM function matures and grows. Identity & Access Management Analyst/IAM Analyst Key Responsibilities: * Deliver the BAU Identity and Access Management function through the Joiners, Movers and Leavers process in line with established operational processes * Work as a key point of contact for IAM related issues through escalation as part of security incidents * Responding to IAM related incidents or requests via ITSM Tool or Telephony System in line with KPI's * Identity & Access Management Analyst/IAM Analyst Attributes/Skills: * Experience with Microsoft Active Directory, Office 365 and Group Policy in a large environment * Experience in PowerShell Scripting and troubleshooting Active Directory issues desirable * Analytical, problem solving and detail-oriented * Desire to collaborate, share and learn by doing Identity & Access Management Analyst/IAM Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Order Specialist/Demand Analyst Permanent Theale/Home We have an exciting opportunity for an Order Specialist/Demand Analyst for a telecom infrastructure provider based at Theale. The Order Specialist/Demand Analyst will manage the incoming applications from 3rd party customers (non-Anchor Tenants) and collaborate with the Anchor tenants on obtaining approvals under the Right of First Offer process in line with the MSA. Be first point of contact for 3rd Party customers advising on status of applications and drive the process to ensure fastest time to revenue is achieved. Support Demand Analysts with processing Anchor Tenant demand, and be responsible for receiving, validating, accepting or rejecting demand requests into the business, using a pre-defined validation criterion and SLAs to ensure works requested are within our scope and budget. Work with internal & external stakeholders to build and maintain relationships to ensure effective project delivery. Key responsibilities of the Order Specialist/Demand Analyst include: Manage 3rd Party Applications and manage 3rd party applications from non-Anchor Tenants through the Right of First Offer process as defined under the MSA. Create, update, maintain, and issue progress reports to all stakeholders including status updates to customers. Collaborate with internal stakeholders and provide support on any customer information required to assist in the delivery of the services required. Be the first point of contact for customers and build relationships as necessary and promote us as the first choice of network provider. Manage offer letters and quotes to customers ensuring costs are accurate and timely. Ensure customer POs are received, correct, and in place prior to accepting and initiating orders. Work closely with Acquisition and Build PMs and contribute to the development, and continuous improvement of practices and process that enable us to provide services to the customer that is considered to be best in class. Processing Service Order Requests (SOR. To effectively process all Service Order Requests that are received by the Demand team. Use key business reports and financial information to ensure that requests are within our business scope, budget and forecasts, providing full justification for any rejected demand, highlighting any issues to the Lead Demand Analyst for onward review. Coordinate shared mailbox activities, ensuring key stakeholders receive regular and meaningful updates with regards to their request. - Change Management - Database Management - Stakeholder Management - Support Supplier Management - Compliance & Security The successful Order Specialist/Demand Analyst will have: Experience in data management & Program support Experience in working with and managing demanding customers Experience within telecoms industry Experienced in process creation and continuous improvement programmes Intermediate Excel skills Evenflow/Omnix/Remedy knowledge Project People is acting as an Employment Agency in relation to this vacancy.
10/05/2024
Full time
Order Specialist/Demand Analyst Permanent Theale/Home We have an exciting opportunity for an Order Specialist/Demand Analyst for a telecom infrastructure provider based at Theale. The Order Specialist/Demand Analyst will manage the incoming applications from 3rd party customers (non-Anchor Tenants) and collaborate with the Anchor tenants on obtaining approvals under the Right of First Offer process in line with the MSA. Be first point of contact for 3rd Party customers advising on status of applications and drive the process to ensure fastest time to revenue is achieved. Support Demand Analysts with processing Anchor Tenant demand, and be responsible for receiving, validating, accepting or rejecting demand requests into the business, using a pre-defined validation criterion and SLAs to ensure works requested are within our scope and budget. Work with internal & external stakeholders to build and maintain relationships to ensure effective project delivery. Key responsibilities of the Order Specialist/Demand Analyst include: Manage 3rd Party Applications and manage 3rd party applications from non-Anchor Tenants through the Right of First Offer process as defined under the MSA. Create, update, maintain, and issue progress reports to all stakeholders including status updates to customers. Collaborate with internal stakeholders and provide support on any customer information required to assist in the delivery of the services required. Be the first point of contact for customers and build relationships as necessary and promote us as the first choice of network provider. Manage offer letters and quotes to customers ensuring costs are accurate and timely. Ensure customer POs are received, correct, and in place prior to accepting and initiating orders. Work closely with Acquisition and Build PMs and contribute to the development, and continuous improvement of practices and process that enable us to provide services to the customer that is considered to be best in class. Processing Service Order Requests (SOR. To effectively process all Service Order Requests that are received by the Demand team. Use key business reports and financial information to ensure that requests are within our business scope, budget and forecasts, providing full justification for any rejected demand, highlighting any issues to the Lead Demand Analyst for onward review. Coordinate shared mailbox activities, ensuring key stakeholders receive regular and meaningful updates with regards to their request. - Change Management - Database Management - Stakeholder Management - Support Supplier Management - Compliance & Security The successful Order Specialist/Demand Analyst will have: Experience in data management & Program support Experience in working with and managing demanding customers Experience within telecoms industry Experienced in process creation and continuous improvement programmes Intermediate Excel skills Evenflow/Omnix/Remedy knowledge Project People is acting as an Employment Agency in relation to this vacancy.
Role: EPM Snr. Techno-Functional Engineer Job Type: Contract Day Rate: £500/day [Inside IR35] Duration: 6 months Work Location: London, United Kingdom Note: Candidate should be immediate available SC cleared staff strongly preferred Only. Please make sure below criteria's are met before sharing any profile. 1. Candidate should be keen to travel twice a week to London office. 2. Rate: mentioned against Job description (inside IR35) Please do not share any profiles above the range 3. Consultant needs to be SC cleared and please share below details while sharing profile and kindly follow below format ONLY. 4. Please share SC certificate/Snapshot - Mandatory Name: Contact No: Email Id: Total Years of Experience Vendor Name Years of experience in 2+ years or a minimum of one full implementation) as an Oracle EPM consultant, implementing and/or supporting Oracle Planning and Budgeting Cloud Years of experience in Oracle EPM Cloud applications, including Planning and Budgeting, Financial Consolidation, and Reporting. Years of Experience in Financial Planning, Budgeting, and Forecasting processes Years of Experience in EPM Data Integration and Data Management and Business Rules Worked with BOE: Yes/No If yes - Reason for leaving BOE Certification in Azure - Yes/NO SC Status: Active/Eligible/Lapse SC Ref number UKSV Snap shot SC Issuing Authority SC last used SC Date of issue & Date of expiry Notice Period Willing to work in client location- 2 days onsite Email confirmation from candidate before client int/v Visa Day Rate/Salary Current Location Current Company Open for Permanent/Contract Current offers/Interviews in pipeline Interview availability Holidays booked EPM Snr. Techno-Functional Engineer Job description Skilled and experienced in a wide variety of Tech Oracle Cloud solutions but with a particular focus on Oracle EPM, you will support a broad range of services, which will include: - Collaborate with the Finance SMEs to understand their business objectives and EPM requirements and then with the systems integrator that is translating them into well-defined technical specifications. - Review and advise on the feasibility of the technical design highlighting gaps or areas for improvement in line with Bank architecture and security constraints. - Act as the Bank technical expert on the design and configuration of Oracle EPM Cloud applications, including Planning, Budgeting, Financial Consolidation, and Reporting modules. - Share technical expertise during workshops and training sessions with relevant stakeholders (ie SMEs, systems integrator EPM lead(s), solution architects, other technical teams in the Bank etc.) to educate on best practices, functionalities, and capabilities of Oracle EPM Cloud applications. - Support data integration efforts between Oracle EPM Cloud and other Bank systems (including those introduced by the Programme), ensuring data accuracy and consistency. - Assist in the migration of existing EPM solutions to the Oracle EPM Cloud platform, providing guidance on data migration and validation processes. - Collaborate with cross-functional teams, including project managers, business analysts, and IT stakeholders, to ensure seamless project delivery and a successful transition into BAU. - Troubleshoot and resolve technical issues during the implementation process, working closely with Oracle Support as needed. - Develop custom reports, dashboards, and data visualizations to meet the Bank's unique reporting requirements. - Proactively identify opportunities to enhance the Bank's EPM processes and performance, leveraging Oracle EPM Cloud functionalities. Skills and Experience: The successful candidate will have: - Proven experience (2+ years or a minimum of one full implementation) as an Oracle EPM consultant, implementing and/or supporting Oracle Planning and Budgeting Cloud - In-depth knowledge of Oracle EPM Cloud applications, including Planning and Budgeting, Financial Consolidation, and Reporting. - Strong understanding of Financial Planning, Budgeting, and Forecasting processes. - Exposure to EPM Data Integration and Data Management and Business Rules - Excellent communication and presentation skills, with the ability to communicate complex technical concepts to non-technical stakeholders. - Ability to work collaboratively in a team-based environment. It would be an advantage if you also have: - Undergraduate or graduate degree in Finance, Accounting, Information Systems, or a related field. - Knowledge of other financial systems or ERP platforms - Relevant Oracle EPM Cloud certifications
10/05/2024
Project-based
Role: EPM Snr. Techno-Functional Engineer Job Type: Contract Day Rate: £500/day [Inside IR35] Duration: 6 months Work Location: London, United Kingdom Note: Candidate should be immediate available SC cleared staff strongly preferred Only. Please make sure below criteria's are met before sharing any profile. 1. Candidate should be keen to travel twice a week to London office. 2. Rate: mentioned against Job description (inside IR35) Please do not share any profiles above the range 3. Consultant needs to be SC cleared and please share below details while sharing profile and kindly follow below format ONLY. 4. Please share SC certificate/Snapshot - Mandatory Name: Contact No: Email Id: Total Years of Experience Vendor Name Years of experience in 2+ years or a minimum of one full implementation) as an Oracle EPM consultant, implementing and/or supporting Oracle Planning and Budgeting Cloud Years of experience in Oracle EPM Cloud applications, including Planning and Budgeting, Financial Consolidation, and Reporting. Years of Experience in Financial Planning, Budgeting, and Forecasting processes Years of Experience in EPM Data Integration and Data Management and Business Rules Worked with BOE: Yes/No If yes - Reason for leaving BOE Certification in Azure - Yes/NO SC Status: Active/Eligible/Lapse SC Ref number UKSV Snap shot SC Issuing Authority SC last used SC Date of issue & Date of expiry Notice Period Willing to work in client location- 2 days onsite Email confirmation from candidate before client int/v Visa Day Rate/Salary Current Location Current Company Open for Permanent/Contract Current offers/Interviews in pipeline Interview availability Holidays booked EPM Snr. Techno-Functional Engineer Job description Skilled and experienced in a wide variety of Tech Oracle Cloud solutions but with a particular focus on Oracle EPM, you will support a broad range of services, which will include: - Collaborate with the Finance SMEs to understand their business objectives and EPM requirements and then with the systems integrator that is translating them into well-defined technical specifications. - Review and advise on the feasibility of the technical design highlighting gaps or areas for improvement in line with Bank architecture and security constraints. - Act as the Bank technical expert on the design and configuration of Oracle EPM Cloud applications, including Planning, Budgeting, Financial Consolidation, and Reporting modules. - Share technical expertise during workshops and training sessions with relevant stakeholders (ie SMEs, systems integrator EPM lead(s), solution architects, other technical teams in the Bank etc.) to educate on best practices, functionalities, and capabilities of Oracle EPM Cloud applications. - Support data integration efforts between Oracle EPM Cloud and other Bank systems (including those introduced by the Programme), ensuring data accuracy and consistency. - Assist in the migration of existing EPM solutions to the Oracle EPM Cloud platform, providing guidance on data migration and validation processes. - Collaborate with cross-functional teams, including project managers, business analysts, and IT stakeholders, to ensure seamless project delivery and a successful transition into BAU. - Troubleshoot and resolve technical issues during the implementation process, working closely with Oracle Support as needed. - Develop custom reports, dashboards, and data visualizations to meet the Bank's unique reporting requirements. - Proactively identify opportunities to enhance the Bank's EPM processes and performance, leveraging Oracle EPM Cloud functionalities. Skills and Experience: The successful candidate will have: - Proven experience (2+ years or a minimum of one full implementation) as an Oracle EPM consultant, implementing and/or supporting Oracle Planning and Budgeting Cloud - In-depth knowledge of Oracle EPM Cloud applications, including Planning and Budgeting, Financial Consolidation, and Reporting. - Strong understanding of Financial Planning, Budgeting, and Forecasting processes. - Exposure to EPM Data Integration and Data Management and Business Rules - Excellent communication and presentation skills, with the ability to communicate complex technical concepts to non-technical stakeholders. - Ability to work collaboratively in a team-based environment. It would be an advantage if you also have: - Undergraduate or graduate degree in Finance, Accounting, Information Systems, or a related field. - Knowledge of other financial systems or ERP platforms - Relevant Oracle EPM Cloud certifications
We have an exciting job opportunity for EPM Senior Techno Functional Engineer role at London, UK. Title: EPM Senior Techno Functional Engineer Location: London, UK Duration: Contract Active SC Clearance Job Description: Skilled and experienced in a wide variety of Tech Oracle Cloud solutions but with a particular focus on Oracle EPM, you will support a broad range of services, which will include: Collaborate with the Finance SMEs to understand their business objectives and EPM requirements and then with the systems integrator that is translating them into well-defined technical specifications. Review and advise on the feasibility of the technical design highlighting gaps or areas for improvement in line with Bank architecture and security constraints. Act as the Bank technical expert on the design and configuration of Oracle EPM Cloud applications, including Planning, Budgeting, Financial Consolidation, and Reporting modules. Share technical expertise during workshops and training sessions with relevant stakeholders (ie SMEs, systems integrator EPM lead(s), solution architects, other technical teams in the Bank etc.) to educate on best practices, functionalities, and capabilities of Oracle EPM Cloud applications. Support data integration efforts between Oracle EPM Cloud and other Bank systems (including those introduced by the Programme), ensuring data accuracy and consistency. Assist in the migration of existing EPM solutions to the Oracle EPM Cloud platform, providing guidance on data migration and validation processes. Collaborate with cross-functional teams, including project managers, business analysts, and IT stakeholders, to ensure seamless project delivery and a successful transition into BAU. Troubleshoot and resolve technical issues during the implementation process, working closely with Oracle Support as needed. Develop custom reports, dashboards, and data visualizations to meet the Bank's unique reporting requirements. identify opportunities to enhance the Bank's EPM processes and performance, leveraging Oracle EPM Cloud functionalities. Skills and Experience: Proven experience (2+ years or a minimum of one full implementation) as an Oracle EPM consultant, implementing and/or supporting Oracle Planning and Budgeting Cloud In-depth knowledge of Oracle EPM Cloud applications, including Planning and Budgeting, Financial Consolidation, and Reporting. Strong understanding of Financial Planning, Budgeting, and Forecasting processes. Exposure to EPM Data Integration and Data Management and Business Rules Excellent communication and presentation skills, with the ability to communicate complex technical concepts to non-technical stakeholders. Ability to work collaboratively in a team-based environment. It would be an advantage if you also have: Undergraduate or graduate degree in Finance, Accounting, Information Systems, or a related field. Knowledge of other financial systems or ERP platforms Relevant Oracle EPM Cloud certifications
10/05/2024
Project-based
We have an exciting job opportunity for EPM Senior Techno Functional Engineer role at London, UK. Title: EPM Senior Techno Functional Engineer Location: London, UK Duration: Contract Active SC Clearance Job Description: Skilled and experienced in a wide variety of Tech Oracle Cloud solutions but with a particular focus on Oracle EPM, you will support a broad range of services, which will include: Collaborate with the Finance SMEs to understand their business objectives and EPM requirements and then with the systems integrator that is translating them into well-defined technical specifications. Review and advise on the feasibility of the technical design highlighting gaps or areas for improvement in line with Bank architecture and security constraints. Act as the Bank technical expert on the design and configuration of Oracle EPM Cloud applications, including Planning, Budgeting, Financial Consolidation, and Reporting modules. Share technical expertise during workshops and training sessions with relevant stakeholders (ie SMEs, systems integrator EPM lead(s), solution architects, other technical teams in the Bank etc.) to educate on best practices, functionalities, and capabilities of Oracle EPM Cloud applications. Support data integration efforts between Oracle EPM Cloud and other Bank systems (including those introduced by the Programme), ensuring data accuracy and consistency. Assist in the migration of existing EPM solutions to the Oracle EPM Cloud platform, providing guidance on data migration and validation processes. Collaborate with cross-functional teams, including project managers, business analysts, and IT stakeholders, to ensure seamless project delivery and a successful transition into BAU. Troubleshoot and resolve technical issues during the implementation process, working closely with Oracle Support as needed. Develop custom reports, dashboards, and data visualizations to meet the Bank's unique reporting requirements. identify opportunities to enhance the Bank's EPM processes and performance, leveraging Oracle EPM Cloud functionalities. Skills and Experience: Proven experience (2+ years or a minimum of one full implementation) as an Oracle EPM consultant, implementing and/or supporting Oracle Planning and Budgeting Cloud In-depth knowledge of Oracle EPM Cloud applications, including Planning and Budgeting, Financial Consolidation, and Reporting. Strong understanding of Financial Planning, Budgeting, and Forecasting processes. Exposure to EPM Data Integration and Data Management and Business Rules Excellent communication and presentation skills, with the ability to communicate complex technical concepts to non-technical stakeholders. Ability to work collaboratively in a team-based environment. It would be an advantage if you also have: Undergraduate or graduate degree in Finance, Accounting, Information Systems, or a related field. Knowledge of other financial systems or ERP platforms Relevant Oracle EPM Cloud certifications
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firm's Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
09/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firm's Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firm's Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
09/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firm's Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
Request Technology - Craig Johnson
Washington, Washington DC
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firms Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firms Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firms goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firms technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firms IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
09/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firms Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firms Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firms goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firms technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firms IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
Role: SNOC Analyst Salary: Up to £35,000 dependent on experience + benefits package Location: Onsite in London Candidates will be sponsored through SC and DV clearance for this role We are looking for a SNOC Analyst to join an established team triaging security related events and incidents. You will be joining a small team where there is opportunity for career development and progression. Skills required; + Security Information and Event Management (SIEM) tooling + Experience in a SOC environment + Basic understanding of networks and cyber security + Bonus skillsets: Juniper, general infrastructure skills ie virtualisations, windows Servers, SQL, Sharepoint If you are interested in discussing this SNOC Analyst role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
09/05/2024
Full time
Role: SNOC Analyst Salary: Up to £35,000 dependent on experience + benefits package Location: Onsite in London Candidates will be sponsored through SC and DV clearance for this role We are looking for a SNOC Analyst to join an established team triaging security related events and incidents. You will be joining a small team where there is opportunity for career development and progression. Skills required; + Security Information and Event Management (SIEM) tooling + Experience in a SOC environment + Basic understanding of networks and cyber security + Bonus skillsets: Juniper, general infrastructure skills ie virtualisations, windows Servers, SQL, Sharepoint If you are interested in discussing this SNOC Analyst role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
Order Specialist/Demand Analyst Permanent Theale/Home We have an exciting opportunity for an Order Specialist/Demand Analyst to join our busy Team. The Order Specialist/Demand Analyst will manage the incoming applications from 3rd party customers (non-Anchor Tenants) and collaborate with the Anchor tenants on obtaining approvals under the Right of First Offer process in line with the MSA. Be first point of contact for 3rd Party customers advising on status of applications and drive the process to ensure fastest time to revenue is achieved. Support Demand Analysts with processing Anchor Tenant demand, and be responsible for receiving, validating, accepting or rejecting demand requests into the business, using a pre-defined validation criterion and SLAs to ensure works requested are within our scope and budget. Work with internal & external stakeholders to build and maintain relationships to ensure effective project delivery. Key responsibilities of the Order Specialist/Demand Analyst include: Manage 3rd Party Applications and manage 3rd party applications from non-Anchor Tenants through the Right of First Offer process as defined under the MSA. Create, update, maintain, and issue progress reports to all stakeholders including status updates to customers. Collaborate with internal stakeholders and provide support on any customer information required to assist in the delivery of the services required. Be the first point of contact for customers and build relationships as necessary and promote us as the first choice of network provider. Manage offer letters and quotes to customers ensuring costs are accurate and timely. Ensure customer POs are received, correct, and in place prior to accepting and initiating orders. Work closely with Acquisition and Build PMs and contribute to the development, and continuous improvement of practices and process that enable us to provide services to the customer that is considered to be best in class. Processing Service Order Requests (SOR. To effectively process all Service Order Requests that are received by the Demand team. Use key business reports and financial information to ensure that requests are within our business scope, budget and forecasts, providing full justification for any rejected demand, highlighting any issues to the Lead Demand Analyst for onward review. Coordinate shared mailbox activities, ensuring key stakeholders receive regular and meaningful updates with regards to their request. - Change Management - Database Management - Stakeholder Management. - Support Supplier Management - Compliance & Security The successful Order Specialist/Demand Analyst will have: Experience in data management & Program support Experience in working with and managing demanding customers Experience within telecoms industry Experienced in process creation and continuous improvement programmes Intermediate Excel skills Evenflow/Omnix/Remedy knowledge To apply for the Order Specialist/Demand Analyst please send your CV to (see below) Project People is acting as an Employment Agency in relation to this vacancy.
09/05/2024
Full time
Order Specialist/Demand Analyst Permanent Theale/Home We have an exciting opportunity for an Order Specialist/Demand Analyst to join our busy Team. The Order Specialist/Demand Analyst will manage the incoming applications from 3rd party customers (non-Anchor Tenants) and collaborate with the Anchor tenants on obtaining approvals under the Right of First Offer process in line with the MSA. Be first point of contact for 3rd Party customers advising on status of applications and drive the process to ensure fastest time to revenue is achieved. Support Demand Analysts with processing Anchor Tenant demand, and be responsible for receiving, validating, accepting or rejecting demand requests into the business, using a pre-defined validation criterion and SLAs to ensure works requested are within our scope and budget. Work with internal & external stakeholders to build and maintain relationships to ensure effective project delivery. Key responsibilities of the Order Specialist/Demand Analyst include: Manage 3rd Party Applications and manage 3rd party applications from non-Anchor Tenants through the Right of First Offer process as defined under the MSA. Create, update, maintain, and issue progress reports to all stakeholders including status updates to customers. Collaborate with internal stakeholders and provide support on any customer information required to assist in the delivery of the services required. Be the first point of contact for customers and build relationships as necessary and promote us as the first choice of network provider. Manage offer letters and quotes to customers ensuring costs are accurate and timely. Ensure customer POs are received, correct, and in place prior to accepting and initiating orders. Work closely with Acquisition and Build PMs and contribute to the development, and continuous improvement of practices and process that enable us to provide services to the customer that is considered to be best in class. Processing Service Order Requests (SOR. To effectively process all Service Order Requests that are received by the Demand team. Use key business reports and financial information to ensure that requests are within our business scope, budget and forecasts, providing full justification for any rejected demand, highlighting any issues to the Lead Demand Analyst for onward review. Coordinate shared mailbox activities, ensuring key stakeholders receive regular and meaningful updates with regards to their request. - Change Management - Database Management - Stakeholder Management. - Support Supplier Management - Compliance & Security The successful Order Specialist/Demand Analyst will have: Experience in data management & Program support Experience in working with and managing demanding customers Experience within telecoms industry Experienced in process creation and continuous improvement programmes Intermediate Excel skills Evenflow/Omnix/Remedy knowledge To apply for the Order Specialist/Demand Analyst please send your CV to (see below) Project People is acting as an Employment Agency in relation to this vacancy.
We're searching for an Identity & Access Management Analyst to join our Technology team. The role will primarily involve working on the security and access protocols of our IT systems and ensuring compliance with industry standards. Client Details This company is a large entity within the Not for Profit and Charities sector. With an extensive team spread across various locations, this company is renowned for its commitment to delivering high-quality services and championing innovative solutions. Description Identity & Access Management Analyst (London/Manchester) Implementing, managing, and maintaining identity and access management solutions. Ensuring all identity and access management systems comply with industry and company standards. Conducting regular audits to identify any access related issues or risks. Collaborating with the broader Technology team to develop and implement strategies for IT security. Providing training and support to team members on access management protocols. Investigating and resolving any access related incidents. Contributing to the development of policies and procedures related to access management. Keeping up to date with developments in the IT security field. Profile A successful Identity & Access Management Analyst should have: A degree in Computer Science, IT, or a related field. Knowledge of identity and access management principles and best practices. Experience or Familiarity with Entra ID/Azure/Azure AD . Experience in implementing and managing identity and access management systems. Strong problem-solving skills. Excellent communication skills, both written and verbal. An understanding of IT security protocols and practices. Job Offer Identity & Access Management Analyst (London/Manchester) An annual salary of approximately up to £25,000 - £33,000. Base locations: Manchester or London . Health and pension benefits. 28 days holiday leave. Opportunity for hybrid working post probation. A supportive team culture in the Not for Profit and Charities sector. Are you passionate about IT security and keen to make a real impact? Apply for the Identity & Access Management Analyst role based in Sale today and contribute to a company making a difference within the community.
09/05/2024
Full time
We're searching for an Identity & Access Management Analyst to join our Technology team. The role will primarily involve working on the security and access protocols of our IT systems and ensuring compliance with industry standards. Client Details This company is a large entity within the Not for Profit and Charities sector. With an extensive team spread across various locations, this company is renowned for its commitment to delivering high-quality services and championing innovative solutions. Description Identity & Access Management Analyst (London/Manchester) Implementing, managing, and maintaining identity and access management solutions. Ensuring all identity and access management systems comply with industry and company standards. Conducting regular audits to identify any access related issues or risks. Collaborating with the broader Technology team to develop and implement strategies for IT security. Providing training and support to team members on access management protocols. Investigating and resolving any access related incidents. Contributing to the development of policies and procedures related to access management. Keeping up to date with developments in the IT security field. Profile A successful Identity & Access Management Analyst should have: A degree in Computer Science, IT, or a related field. Knowledge of identity and access management principles and best practices. Experience or Familiarity with Entra ID/Azure/Azure AD . Experience in implementing and managing identity and access management systems. Strong problem-solving skills. Excellent communication skills, both written and verbal. An understanding of IT security protocols and practices. Job Offer Identity & Access Management Analyst (London/Manchester) An annual salary of approximately up to £25,000 - £33,000. Base locations: Manchester or London . Health and pension benefits. 28 days holiday leave. Opportunity for hybrid working post probation. A supportive team culture in the Not for Profit and Charities sector. Are you passionate about IT security and keen to make a real impact? Apply for the Identity & Access Management Analyst role based in Sale today and contribute to a company making a difference within the community.
Job Title - SC Cleared Health and Safety Assurance Improvement Lead Location - Portsmouth OR Salisbury Salary - £55,000- £63,000 Clearance - SC Clearance is highly desirable Benefits - Exceptional Pension, Bonus, Learning & Development support, 25 days holiday, rising to 30, subsidised gym, discounts with retailers, rental deposit support, option to buy & sell holiday The Client - Curo are partnering with an organisation that delivers world class science and technology, and harness deep operational understanding of defence and security needs. Duties: Be accountable for ensuring that the health, safety and environmental protection Assurance Plan is implemented fully, and working with members of the Risk, Assurance and Governance (RAG) Group to ensure that necessary health, safety and environmental protection assurance and investigation activities are: Identified Understood Planned and resourced Undertaken, with outputs managed with actions closed - on time, in full Promote learning across the company supporting the organisation to become a learning organisation alongside the ongoing development of health, safety and environmental protection management systems to drive industry leading application and performance. Provide direction to the health, safety and environmental protection Data Analysts in the development and monitoring of the companies health, safety and environmental protection performance via the QPulse reporting system including collation of monthly performance data and dashboard management. Essential Experience: Safety, Health and Environmental Diploma or equivalent, eg NVQ Level 5 3 years related experience with a proven background in results driven assurance related activity, strategy, learning development and delivery using a project based mind set to develop performance improvement plans. Be familiar with stakeholder requirements including in particular JSP (Joint Services Publications) in relation to company operations and support strategy and management system design and implementation to these requirements. GradIOSH/CMIOSH, AIEMA or equivalent Desirable Experience: SC Clearance is highly Institute of Leadership and Management Level 5 GradIOSH/CMIOSH (preferred) or AIEMA/PIEMA (preferred) or equivalent We are looking to move swiftly on this one, so apply today. We look forward to receiving your application. To apply for this SC Cleared Health and Safety Assurance Improvement Lead permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
09/05/2024
Full time
Job Title - SC Cleared Health and Safety Assurance Improvement Lead Location - Portsmouth OR Salisbury Salary - £55,000- £63,000 Clearance - SC Clearance is highly desirable Benefits - Exceptional Pension, Bonus, Learning & Development support, 25 days holiday, rising to 30, subsidised gym, discounts with retailers, rental deposit support, option to buy & sell holiday The Client - Curo are partnering with an organisation that delivers world class science and technology, and harness deep operational understanding of defence and security needs. Duties: Be accountable for ensuring that the health, safety and environmental protection Assurance Plan is implemented fully, and working with members of the Risk, Assurance and Governance (RAG) Group to ensure that necessary health, safety and environmental protection assurance and investigation activities are: Identified Understood Planned and resourced Undertaken, with outputs managed with actions closed - on time, in full Promote learning across the company supporting the organisation to become a learning organisation alongside the ongoing development of health, safety and environmental protection management systems to drive industry leading application and performance. Provide direction to the health, safety and environmental protection Data Analysts in the development and monitoring of the companies health, safety and environmental protection performance via the QPulse reporting system including collation of monthly performance data and dashboard management. Essential Experience: Safety, Health and Environmental Diploma or equivalent, eg NVQ Level 5 3 years related experience with a proven background in results driven assurance related activity, strategy, learning development and delivery using a project based mind set to develop performance improvement plans. Be familiar with stakeholder requirements including in particular JSP (Joint Services Publications) in relation to company operations and support strategy and management system design and implementation to these requirements. GradIOSH/CMIOSH, AIEMA or equivalent Desirable Experience: SC Clearance is highly Institute of Leadership and Management Level 5 GradIOSH/CMIOSH (preferred) or AIEMA/PIEMA (preferred) or equivalent We are looking to move swiftly on this one, so apply today. We look forward to receiving your application. To apply for this SC Cleared Health and Safety Assurance Improvement Lead permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
ORDER SPECIALIST (TELECOM) - HYBRID - PERMANENT - THEALE ORDER SPECIALIST (TELECOMS) Theale - Hybrid - /3 days/week Permanent - Fulltime MAIN PURPOSE OF ROLE To manage the incoming applications from 3rd party customers (non-Anchor Tenants) and collaborate with the Anchor tenants on obtaining approvals under the Right of First Offer process in line with the MSA. Be first point of contact for 3rd Party customers advising on status of applications and drive the process to ensure fastest time to revenue is achieved. Support Demand Analysts with processing Anchor Tenant demand into Client, and be responsible for receiving, validating, accepting or rejecting demand requests into the business, using a pre-defined validation criterion and SLAs to ensure works requested are within Client scope and budget. Work with internal & external stakeholders to build and maintain relationships to ensure effective project delivery. KEY RESPONSIBILITIES Manage 3rd Party Applications into Client -Manage 3rd party applications from non-Anchor Tenants through the Right of First Offer process as defined under the MSA. Create, update, maintain, and issue progress reports to all stakeholders including status updates to customers. Collaborate with internal stakeholders and provide support on any customer information required to assist in the delivery of the services required. Be the first point of contact for customers and build relationships as necessary and promote Client as the first choice of network provider. Manage offer letters and quotes to customers ensuring costs are accurate and timely. Ensure customer POs are received, correct, and in place prior to accepting and initiating orders. Work closely with Acquisition and Build PMs and contribute to the development, and continuous improvement of practices and process that enable Client to provide services to the customer that is considered to be best in class. Processing Service Order Requests (SOR) To effectively process all Service Order Requests that are received by the Client Demand team. Use key business reports and financial information to ensure that requests are within Client business scope, budget and forecasts, providing full justification for any rejected demand, highlighting any issues to the Lead Demand Analyst for onward review. To coordinate shared mailbox activities, ensuring key stakeholders receive regular and meaningful updates with regards to their request. Change Management Database Management Stakeholder Management. Support Supplier Management Compliance & Security Desired Experience - Experience (technical, managerial, industry) - Experience in data management & Program support - Experience in working with and managing demanding customers - Experience within telecoms industry - Experienced in process creation and continuous improvement programmes Skills/Knowledge - Intermediate Excel skills - Intermediate MS Office knowledge - Accuracy & attention to detail - Ability to work to deadlines - Evenflow/Omnix/Remedy knowledge Please apply via this ad in the first instance or send a CV with covering note or contact me (see below) Project People is acting as an Employment Agency in relation to this vacancy.
08/05/2024
Full time
ORDER SPECIALIST (TELECOM) - HYBRID - PERMANENT - THEALE ORDER SPECIALIST (TELECOMS) Theale - Hybrid - /3 days/week Permanent - Fulltime MAIN PURPOSE OF ROLE To manage the incoming applications from 3rd party customers (non-Anchor Tenants) and collaborate with the Anchor tenants on obtaining approvals under the Right of First Offer process in line with the MSA. Be first point of contact for 3rd Party customers advising on status of applications and drive the process to ensure fastest time to revenue is achieved. Support Demand Analysts with processing Anchor Tenant demand into Client, and be responsible for receiving, validating, accepting or rejecting demand requests into the business, using a pre-defined validation criterion and SLAs to ensure works requested are within Client scope and budget. Work with internal & external stakeholders to build and maintain relationships to ensure effective project delivery. KEY RESPONSIBILITIES Manage 3rd Party Applications into Client -Manage 3rd party applications from non-Anchor Tenants through the Right of First Offer process as defined under the MSA. Create, update, maintain, and issue progress reports to all stakeholders including status updates to customers. Collaborate with internal stakeholders and provide support on any customer information required to assist in the delivery of the services required. Be the first point of contact for customers and build relationships as necessary and promote Client as the first choice of network provider. Manage offer letters and quotes to customers ensuring costs are accurate and timely. Ensure customer POs are received, correct, and in place prior to accepting and initiating orders. Work closely with Acquisition and Build PMs and contribute to the development, and continuous improvement of practices and process that enable Client to provide services to the customer that is considered to be best in class. Processing Service Order Requests (SOR) To effectively process all Service Order Requests that are received by the Client Demand team. Use key business reports and financial information to ensure that requests are within Client business scope, budget and forecasts, providing full justification for any rejected demand, highlighting any issues to the Lead Demand Analyst for onward review. To coordinate shared mailbox activities, ensuring key stakeholders receive regular and meaningful updates with regards to their request. Change Management Database Management Stakeholder Management. Support Supplier Management Compliance & Security Desired Experience - Experience (technical, managerial, industry) - Experience in data management & Program support - Experience in working with and managing demanding customers - Experience within telecoms industry - Experienced in process creation and continuous improvement programmes Skills/Knowledge - Intermediate Excel skills - Intermediate MS Office knowledge - Accuracy & attention to detail - Ability to work to deadlines - Evenflow/Omnix/Remedy knowledge Please apply via this ad in the first instance or send a CV with covering note or contact me (see below) Project People is acting as an Employment Agency in relation to this vacancy.
Order Specialist/Demand Specialist - Mobile Telecoms - Permanent Greater Reading - Hybrid with 2-3 days in office MAIN PURPOSE OF ROLE To manage the incoming applications from 3rd party customers (non-Anchor Tenants) and collaborate with the Anchor tenants on obtaining approvals under the Right of First Offer process in line with the MSA. Be first point of contact for 3rd Party customers advising on status of applications and drive the process to ensure fastest time to revenue is achieved. Support Demand Analysts with processing Anchor Tenant demand into the Company and be responsible for receiving, validating, accepting or rejecting demand requests into the business, using a pre-defined validation criterion and SLAs to ensure works requested are within the Company scope and budget. Work with internal & external stakeholders to build and maintain relationships to ensure effective project delivery. KEY RESPONSIBILITIES Manage 3rd Party Applications into the Company. Manage 3rd party applications from non-Anchor Tenants through the Right of First Offer process as defined under the MSA. Create, update, maintain, and issue progress reports to all stakeholders including status updates to customers. Collaborate with internal stakeholders and provide support on any customer information required to assist in the delivery of the services required. Be the first point of contact for customers and build relationships as necessary and promote the business as the first choice of network provider. Manage offer letters and quotes to customers ensuring costs are accurate and timely. Ensure customer POs are received, correct, and in place prior to accepting and initiating orders. Work closely with Acquisition and Build PMs and contribute to the development, and continuous improvement of practices and process that enable the Company to provide services to the customer that is considered to be best in class. Processing Service Order Requests (SOR) To effectively process all Service Order Requests that are received by the Demand team. Use key business reports and financial information to ensure that requests are within business scope, budget and forecasts, providing full justification for any rejected demand, highlighting any issues to the Lead Demand Analyst for onward review. To coordinate shared mailbox activities, ensuring key stakeholders receive regular and meaningful updates with regards to their request. Change Management Database Management Stakeholder Management. Support Supplier Management Compliance & Security Experience required: - Experience in data management & Program support - Experience in working with and managing demanding customers - Experience within telecoms industry - Mandatory - Experienced in process creation and continuous improvement programmes Skills/Knowledge - Intermediate Excel skills - Intermediate MS Office Project People is acting as an Employment Agency in relation to this vacancy.
08/05/2024
Full time
Order Specialist/Demand Specialist - Mobile Telecoms - Permanent Greater Reading - Hybrid with 2-3 days in office MAIN PURPOSE OF ROLE To manage the incoming applications from 3rd party customers (non-Anchor Tenants) and collaborate with the Anchor tenants on obtaining approvals under the Right of First Offer process in line with the MSA. Be first point of contact for 3rd Party customers advising on status of applications and drive the process to ensure fastest time to revenue is achieved. Support Demand Analysts with processing Anchor Tenant demand into the Company and be responsible for receiving, validating, accepting or rejecting demand requests into the business, using a pre-defined validation criterion and SLAs to ensure works requested are within the Company scope and budget. Work with internal & external stakeholders to build and maintain relationships to ensure effective project delivery. KEY RESPONSIBILITIES Manage 3rd Party Applications into the Company. Manage 3rd party applications from non-Anchor Tenants through the Right of First Offer process as defined under the MSA. Create, update, maintain, and issue progress reports to all stakeholders including status updates to customers. Collaborate with internal stakeholders and provide support on any customer information required to assist in the delivery of the services required. Be the first point of contact for customers and build relationships as necessary and promote the business as the first choice of network provider. Manage offer letters and quotes to customers ensuring costs are accurate and timely. Ensure customer POs are received, correct, and in place prior to accepting and initiating orders. Work closely with Acquisition and Build PMs and contribute to the development, and continuous improvement of practices and process that enable the Company to provide services to the customer that is considered to be best in class. Processing Service Order Requests (SOR) To effectively process all Service Order Requests that are received by the Demand team. Use key business reports and financial information to ensure that requests are within business scope, budget and forecasts, providing full justification for any rejected demand, highlighting any issues to the Lead Demand Analyst for onward review. To coordinate shared mailbox activities, ensuring key stakeholders receive regular and meaningful updates with regards to their request. Change Management Database Management Stakeholder Management. Support Supplier Management Compliance & Security Experience required: - Experience in data management & Program support - Experience in working with and managing demanding customers - Experience within telecoms industry - Mandatory - Experienced in process creation and continuous improvement programmes Skills/Knowledge - Intermediate Excel skills - Intermediate MS Office Project People is acting as an Employment Agency in relation to this vacancy.
NO SPONSORSHIP Microsoft M365 Administrator (MS Teams and SharePoint Online) SALARY: $140k - $165k flex LOCATIONS: Primary: Chicago, IL /Secondary: Dallas/Austin/Houston/Boston/NY/Washington DC/Miami 2 days remote/3 days onsite Looking for a candidate with heavy SharePoint 2019 on premise, SharePoint online, M365 azure MS teams The Application Developer II role is responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Technologies/Software Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server
07/05/2024
Full time
NO SPONSORSHIP Microsoft M365 Administrator (MS Teams and SharePoint Online) SALARY: $140k - $165k flex LOCATIONS: Primary: Chicago, IL /Secondary: Dallas/Austin/Houston/Boston/NY/Washington DC/Miami 2 days remote/3 days onsite Looking for a candidate with heavy SharePoint 2019 on premise, SharePoint online, M365 azure MS teams The Application Developer II role is responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Technologies/Software Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server
Senior Analyst - Information Governance/Data Protection Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of applicable work experience Previous work with information or data governance control activities in the financial services industry. Experience in the financial services industry. Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Responsibilities Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy. Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships. Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings. Experience with Privacy requirements and work with personal information and its protection. Strong strategic thinking, problem solving, and analytic skills.
07/05/2024
Full time
Senior Analyst - Information Governance/Data Protection Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of applicable work experience Previous work with information or data governance control activities in the financial services industry. Experience in the financial services industry. Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Responsibilities Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy. Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships. Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings. Experience with Privacy requirements and work with personal information and its protection. Strong strategic thinking, problem solving, and analytic skills.