NO SPONSORSHIP Principal, Product Manager - Financial Risk Management and Systems SALARY: $190k plus 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite Looking for a candidate with experience as a product manager/owner agile product manager experience financial services general security markets derivatives knowledge multiple asset classes like equities interest rates volatility commodities foreign currencies risk pillar specify control counter party clearing statements of derivatives financial risk management and regulated capital markets infrastructure Jira confluence tableau MS Applications 10 years of financial risk management Summary: The Product Owner at the will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Primary Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Stakeholder Engagement and Management o Act as the primary point of contact for stakeholders regarding the product backlog and product development o Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining OCC's Products o Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria o Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog o Maintain direct communications with senior and middle management o Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed o Maintain Product Vision and Roadmap o Understand regulatory requirements and drivers impacting development goals and plans o Evaluate product changes and recommend needed process and system changes o Develop functional capabilities within the organization by driving innovation and continuous process improvements o Collaborate with cross-functional teams to define and prioritize the product backlog o Refine the product backlog to ensure that it is ready for development o Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. o Collaborate with technology partners and teams to drive strategic plans for the system development, integration and deployment o Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner o Document and/or sign-off on acceptance criteria for user stories o Ensure that the product backlog is transparent, visible, and understood by all stakeholders o Ensure there is a clear traceability of requirements to deliverables o Ensure the product complies with all non-functional requirements o Comply with all product delivery controls and procedures Product Leadership Product Delivery Product Integrity Quality Management Team Leadership Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Technical Skills: Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Education and/or Experience: Bachelor's degree MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
09/05/2024
Full time
NO SPONSORSHIP Principal, Product Manager - Financial Risk Management and Systems SALARY: $190k plus 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite Looking for a candidate with experience as a product manager/owner agile product manager experience financial services general security markets derivatives knowledge multiple asset classes like equities interest rates volatility commodities foreign currencies risk pillar specify control counter party clearing statements of derivatives financial risk management and regulated capital markets infrastructure Jira confluence tableau MS Applications 10 years of financial risk management Summary: The Product Owner at the will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Primary Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Stakeholder Engagement and Management o Act as the primary point of contact for stakeholders regarding the product backlog and product development o Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining OCC's Products o Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria o Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog o Maintain direct communications with senior and middle management o Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed o Maintain Product Vision and Roadmap o Understand regulatory requirements and drivers impacting development goals and plans o Evaluate product changes and recommend needed process and system changes o Develop functional capabilities within the organization by driving innovation and continuous process improvements o Collaborate with cross-functional teams to define and prioritize the product backlog o Refine the product backlog to ensure that it is ready for development o Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. o Collaborate with technology partners and teams to drive strategic plans for the system development, integration and deployment o Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner o Document and/or sign-off on acceptance criteria for user stories o Ensure that the product backlog is transparent, visible, and understood by all stakeholders o Ensure there is a clear traceability of requirements to deliverables o Ensure the product complies with all non-functional requirements o Comply with all product delivery controls and procedures Product Leadership Product Delivery Product Integrity Quality Management Team Leadership Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Technical Skills: Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Education and/or Experience: Bachelor's degree MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
NO SPONSORSHIP Oracle Applications DBA Tech Lead/Manage Extremely hands on position, managing one person They have to have some sort of prior supervisory or hands on management experience SALARY: $175K PLUS 10% BONUS LOCATION: CHELMSFORD, MA (5 DAYS ONSITE) Looking for a candidate with strong communication skills. This is all about oracle EBS 11i/r12. You will need 10+ years E-business suite cloud platform, oracle ERP applications suite. Job Summary Immediate need for a Senior Manager Oracle Applications DBA to join our team in Chelmsford, MA. This is an exciting Full time opportunity to work in a fast-paced team environment. The selected candidate will ensure production uptime service levels are maintained and made available per requirements that include backup, recovery, refresh, performance tuning, and security (physical and data). Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Required/Preferred Education and Experience Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Knowledge, Skills and Abilities Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Excellent interpersonal communication skills Ability to work with team members located in multiple geographies and time zones. Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud.
09/05/2024
Full time
NO SPONSORSHIP Oracle Applications DBA Tech Lead/Manage Extremely hands on position, managing one person They have to have some sort of prior supervisory or hands on management experience SALARY: $175K PLUS 10% BONUS LOCATION: CHELMSFORD, MA (5 DAYS ONSITE) Looking for a candidate with strong communication skills. This is all about oracle EBS 11i/r12. You will need 10+ years E-business suite cloud platform, oracle ERP applications suite. Job Summary Immediate need for a Senior Manager Oracle Applications DBA to join our team in Chelmsford, MA. This is an exciting Full time opportunity to work in a fast-paced team environment. The selected candidate will ensure production uptime service levels are maintained and made available per requirements that include backup, recovery, refresh, performance tuning, and security (physical and data). Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Required/Preferred Education and Experience Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Knowledge, Skills and Abilities Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Excellent interpersonal communication skills Ability to work with team members located in multiple geographies and time zones. Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud.
*We are unable to sponsor as this is a permanent Full time role* *Hybrid 3 days onsite 2 days remote* A prestigious company is looking for a Vendor Quality Assurance Manager. This manager will focus on managing all the outsourced vendors for all technical quality assurance. This manager will be managing 25-30 onshore and offshore resources. This includes QA for applications, datacenter, Back End technology, Microsoft products, etc. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Encourages fiscal responsibility and maintains confidentiality. Technologies/Software Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
09/05/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* *Hybrid 3 days onsite 2 days remote* A prestigious company is looking for a Vendor Quality Assurance Manager. This manager will focus on managing all the outsourced vendors for all technical quality assurance. This manager will be managing 25-30 onshore and offshore resources. This includes QA for applications, datacenter, Back End technology, Microsoft products, etc. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Encourages fiscal responsibility and maintains confidentiality. Technologies/Software Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
*We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Oracle Applications DBA Tech Lead/Manager. This is a hands-on tech lead/manager. They will focus on all Oracle ERP applications and will focus heavily on Oracle EBS (11i/R12). This company is looking for someone with heavy Oracle Fusion Cloud experience. Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud. Work with multiple application teams and developers.
09/05/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Oracle Applications DBA Tech Lead/Manager. This is a hands-on tech lead/manager. They will focus on all Oracle ERP applications and will focus heavily on Oracle EBS (11i/R12). This company is looking for someone with heavy Oracle Fusion Cloud experience. Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud. Work with multiple application teams and developers.
Global Technology Solutions Ltd
Hampton, Cambridgeshire
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 07:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent Dutch and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
09/05/2024
Project-based
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 07:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent Dutch and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a M365 Platform Manager. This manager will have a heavy focus with MS Teams. The team is seeking at least three to four years' experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. Also will need experience with SharePoint Online, OneDrive, OneNote, Planner Streams, PowerShell, etc. They will manage a team of consultants and focus on policies, compliance, change management, etc. Responsibilities: Provide leadership in establishing robust M365 service administration protocols Administers M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Continually develops the processes and policies for provisioning Forms a community with the Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Qualifications Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
09/05/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a M365 Platform Manager. This manager will have a heavy focus with MS Teams. The team is seeking at least three to four years' experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. Also will need experience with SharePoint Online, OneDrive, OneNote, Planner Streams, PowerShell, etc. They will manage a team of consultants and focus on policies, compliance, change management, etc. Responsibilities: Provide leadership in establishing robust M365 service administration protocols Administers M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Continually develops the processes and policies for provisioning Forms a community with the Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Qualifications Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
IT Change & Configuration Manager Salary - £50,000 - £60,000 + Excellent benefits Location - Solihull/Hybrid Role purpose: This is a combined operational based position operating within the IT Service Management team. Many of the responsibilities are general, however working knowledge of the ITIL Change and Configuration Management processes are crucial to the success of the role. To support the IT Change & Configuration Management function to help reduce risk, improve implementations, record CI's, and effect system changes smoothly. Key Responsibilities: Maintain clear and effective communication and serve as an escalation point of contact with the primary focus on driving change workflow. Ongoing co-ordination with project and operational based teams for Change deployment. Maintain IT Change & Configuration management documentation on a regular basis and be accountable for the quality and completeness. for example, Post Implementation Reviews, presentations, procedural docs and change and/or release schedules. Communicate (and/or train as necessary) on process and documentation content. Conduct analysis on whether IT Change and Configuration standards are being followed. Undertake monthly service reporting to IT line management on activities and results Proactively work and coordinate with relevant stakeholders (within IT, the business, projects, strategic vendors, outsource partners, among others) to deliver effective service. Run regular meetings such as Change Advisory Board and Post Implementation Reviews to ensure good stakeholder communication. Establish Configuration Model, Design and CI Types/data elements for CMS/CMDB. Perform configuration audits to check that the physical IT inventory is consistent with the central CMS/CMD. Help define Asset Management with data models and CI-Asset relationships. Understanding our agreed Service Levels, ensuring our SLAs and KPIs are met consistently, and providing the best support possible to our business users. Interface with Incident, Problem and Request Management activities when required. Comply with Information Security processes, privacy, and other applicable regulations. May require after-hours availability for managing critical changes or emergency changes. Technical/Professional Qualifications/Requirements At least 5 years' experience in a similar role. Familiarity with helpdesk ticketing systems (ITSM tools). ITIL Foundation qualified. Good all-round knowledge of IT Applications/Infrastructure. Experience of CMDB Datamodelling and reporting. Strong customer service orientation, good communication, teamwork, and interpersonal skills. Attention to detail and the ability to manage multiple priorities and stakeholders in a fast-paced environment. Willingness to participate in continuous learning and training initiatives. Proven track record of managing ITIL processes in medium to large organizations.
09/05/2024
Full time
IT Change & Configuration Manager Salary - £50,000 - £60,000 + Excellent benefits Location - Solihull/Hybrid Role purpose: This is a combined operational based position operating within the IT Service Management team. Many of the responsibilities are general, however working knowledge of the ITIL Change and Configuration Management processes are crucial to the success of the role. To support the IT Change & Configuration Management function to help reduce risk, improve implementations, record CI's, and effect system changes smoothly. Key Responsibilities: Maintain clear and effective communication and serve as an escalation point of contact with the primary focus on driving change workflow. Ongoing co-ordination with project and operational based teams for Change deployment. Maintain IT Change & Configuration management documentation on a regular basis and be accountable for the quality and completeness. for example, Post Implementation Reviews, presentations, procedural docs and change and/or release schedules. Communicate (and/or train as necessary) on process and documentation content. Conduct analysis on whether IT Change and Configuration standards are being followed. Undertake monthly service reporting to IT line management on activities and results Proactively work and coordinate with relevant stakeholders (within IT, the business, projects, strategic vendors, outsource partners, among others) to deliver effective service. Run regular meetings such as Change Advisory Board and Post Implementation Reviews to ensure good stakeholder communication. Establish Configuration Model, Design and CI Types/data elements for CMS/CMDB. Perform configuration audits to check that the physical IT inventory is consistent with the central CMS/CMD. Help define Asset Management with data models and CI-Asset relationships. Understanding our agreed Service Levels, ensuring our SLAs and KPIs are met consistently, and providing the best support possible to our business users. Interface with Incident, Problem and Request Management activities when required. Comply with Information Security processes, privacy, and other applicable regulations. May require after-hours availability for managing critical changes or emergency changes. Technical/Professional Qualifications/Requirements At least 5 years' experience in a similar role. Familiarity with helpdesk ticketing systems (ITSM tools). ITIL Foundation qualified. Good all-round knowledge of IT Applications/Infrastructure. Experience of CMDB Datamodelling and reporting. Strong customer service orientation, good communication, teamwork, and interpersonal skills. Attention to detail and the ability to manage multiple priorities and stakeholders in a fast-paced environment. Willingness to participate in continuous learning and training initiatives. Proven track record of managing ITIL processes in medium to large organizations.
Role: IdAM/NetIQ Senior Engineer Location: Onsite in Farnborough Rate: circa £750 per day inside ir35 We are looking for an experienced DV cleared IdAM/NetIQ Senior Engineer to join our client replacing a large complex Enterprise infrastructure. You will possess strong technical skills as well as being able to demonstrate the ability to design, implement, and maintain identity, access, and privilege management. Role and Responsibilities + Develop and maintain identity and access management (IAM) architectural standards, guidelines, and best practices. + Design and implement NetIQ Identity Manager (IDM) solutions to manage user identities, access rights, and provisioning processes. + Lead the deployment and configuration of NetIQ Identity Manager (IDM) to automate user provisioning, de-provisioning, and synchronization processes. Key Skills + NetIQ Identity Manager + Privileged Access Management (PAM) + Identity Governance and Administration If you are interested in discussing this IdAM/NetIQ Senior Engineerrole further, please send your updated CV to (see below) CBSbutler is acting as an employment business for this role.
09/05/2024
Project-based
Role: IdAM/NetIQ Senior Engineer Location: Onsite in Farnborough Rate: circa £750 per day inside ir35 We are looking for an experienced DV cleared IdAM/NetIQ Senior Engineer to join our client replacing a large complex Enterprise infrastructure. You will possess strong technical skills as well as being able to demonstrate the ability to design, implement, and maintain identity, access, and privilege management. Role and Responsibilities + Develop and maintain identity and access management (IAM) architectural standards, guidelines, and best practices. + Design and implement NetIQ Identity Manager (IDM) solutions to manage user identities, access rights, and provisioning processes. + Lead the deployment and configuration of NetIQ Identity Manager (IDM) to automate user provisioning, de-provisioning, and synchronization processes. Key Skills + NetIQ Identity Manager + Privileged Access Management (PAM) + Identity Governance and Administration If you are interested in discussing this IdAM/NetIQ Senior Engineerrole further, please send your updated CV to (see below) CBSbutler is acting as an employment business for this role.
Position: B1/2 Licenced Engineer Location: East Midlands Working Hours: 5-5-4 Shift Pattern Competitive Salary + Excellent Benefits! Great Work-Life Balance with a 5-5-4 Shift Pattern! Type Rating Training included for the right individuals! Opportunities for professional development! For more details, read on! Actively seeking talented Licenced Engineers to join our talent Engineering Team on an exciting project based in East Midlands. This opportunity is to support a high-profile customer through a dedicated workforce understanding the need to deliver impeccable service in an active operational environment. To be considered for this position you will hold, a UK CAA Part 66 B1, B2 or B3 Licence with no limitations on airframe or engine that would otherwise restrict the addition of Group 3 type rating for: Vulcanair P68R Victor' Preferred candidates will already hold the Group 3 type rating, however applicants with other similar type ratings will be considered as training and type courses may be provided. Mission system operating and maintenance experience also desirable. The successful candidate will join a long established and respected forward-thinking company that has a proven pedigree in career development within the organisation. As part of this role, you must be prepared to work flexibly as part of a team and as an integral part of the Gama Engineering Group, possessing strong communication, organisation and leadership skills. / About us: A hugely diverse business that offers much more than perhaps its name would suggest. Yes, we fly but we also save lives, provide mission critical intelligence, and build systems that deliver decisive advantage. With operations in the UK, US, Middle East and Hong Kong a career with us can offer travel, personal growth opportunities and the ability for long-term progression in a fast paced and dynamic service industry. / Responsibilities: Responsible for the successful completion of all allocated, planned and ad-hoc maintenance tasks Ensure the completion of scheduled customer order requirements when acting as supervising, certifying or category C engineer for a given input Responsible for the management of and performance/quality of performed works in compliance with applicable company process and procedures Ensure correct compliance with applicable regulatory requirements Maintain the required engineering licence and applicable type rating as required to perform duties and be responsible for ensuring licences and type ratings do not lapse and are kept up to date Accountable for providing professional communication with customers and contacts as required Individual responsibility for booking accurate, and consistent timekeeping in applicable software system / Skills, Qualifications and Experience required: Essential An Unrestricted UK CAA Part 66 Licence Category B1, B2 and/or B3 Previous aircraft base maintenance experience with a wide knowledge and skill range in servicing, inspection repair and modifications Satisfactory recency as required for issue of applicable certifying approval Full UK Driving Licence Advantageous Hold the Group 3 type rating for Vulcanair P68R / In addition to a Competitive Salary, we will offer you: Great work life balance with a 5-5-4 shift pattern Competitive Group Pension Scheme Life Assurance. Income Protection. Travel Insurance. Private Healthcare (after successful passing of probation). Free Car Parking 2 Paid Volunteering Days each calendar year (subject to line manager approval) .(Subject to insurance underwriting) Due to the volume of applications received, only candidates selected for interview will be contacted. If you do not hear from us within 20 working days then your application has been unsuccessful on this occasion.
09/05/2024
Full time
Position: B1/2 Licenced Engineer Location: East Midlands Working Hours: 5-5-4 Shift Pattern Competitive Salary + Excellent Benefits! Great Work-Life Balance with a 5-5-4 Shift Pattern! Type Rating Training included for the right individuals! Opportunities for professional development! For more details, read on! Actively seeking talented Licenced Engineers to join our talent Engineering Team on an exciting project based in East Midlands. This opportunity is to support a high-profile customer through a dedicated workforce understanding the need to deliver impeccable service in an active operational environment. To be considered for this position you will hold, a UK CAA Part 66 B1, B2 or B3 Licence with no limitations on airframe or engine that would otherwise restrict the addition of Group 3 type rating for: Vulcanair P68R Victor' Preferred candidates will already hold the Group 3 type rating, however applicants with other similar type ratings will be considered as training and type courses may be provided. Mission system operating and maintenance experience also desirable. The successful candidate will join a long established and respected forward-thinking company that has a proven pedigree in career development within the organisation. As part of this role, you must be prepared to work flexibly as part of a team and as an integral part of the Gama Engineering Group, possessing strong communication, organisation and leadership skills. / About us: A hugely diverse business that offers much more than perhaps its name would suggest. Yes, we fly but we also save lives, provide mission critical intelligence, and build systems that deliver decisive advantage. With operations in the UK, US, Middle East and Hong Kong a career with us can offer travel, personal growth opportunities and the ability for long-term progression in a fast paced and dynamic service industry. / Responsibilities: Responsible for the successful completion of all allocated, planned and ad-hoc maintenance tasks Ensure the completion of scheduled customer order requirements when acting as supervising, certifying or category C engineer for a given input Responsible for the management of and performance/quality of performed works in compliance with applicable company process and procedures Ensure correct compliance with applicable regulatory requirements Maintain the required engineering licence and applicable type rating as required to perform duties and be responsible for ensuring licences and type ratings do not lapse and are kept up to date Accountable for providing professional communication with customers and contacts as required Individual responsibility for booking accurate, and consistent timekeeping in applicable software system / Skills, Qualifications and Experience required: Essential An Unrestricted UK CAA Part 66 Licence Category B1, B2 and/or B3 Previous aircraft base maintenance experience with a wide knowledge and skill range in servicing, inspection repair and modifications Satisfactory recency as required for issue of applicable certifying approval Full UK Driving Licence Advantageous Hold the Group 3 type rating for Vulcanair P68R / In addition to a Competitive Salary, we will offer you: Great work life balance with a 5-5-4 shift pattern Competitive Group Pension Scheme Life Assurance. Income Protection. Travel Insurance. Private Healthcare (after successful passing of probation). Free Car Parking 2 Paid Volunteering Days each calendar year (subject to line manager approval) .(Subject to insurance underwriting) Due to the volume of applications received, only candidates selected for interview will be contacted. If you do not hear from us within 20 working days then your application has been unsuccessful on this occasion.
Job Description: We are seeking a highly skilled SAP Project Manager to lead and manage our SAP implementation projects. The successful candidate will be responsible for overseeing all aspects of SAP project delivery, including planning, execution, monitoring, and controlling. The SAP Project Manager will collaborate with cross-functional teams to ensure project objectives are met within scope, schedule, and budget constraints. Responsibilities: Lead end-to-end SAP implementation projects, including system design, configuration, testing, and deployment. Develop comprehensive project plans, timelines, and budgets in collaboration with stakeholders. Coordinate resources, both internal and external, to ensure project deliverables are achieved on time and within budget. Manage project risks and issues, and implement mitigation strategies as needed. Facilitate communication and alignment among project team members, stakeholders, and executive leadership. Track project progress, report on key performance indicators, and provide regular updates to stakeholders. Ensure adherence to SAP best practices and standards throughout the project life cycle. Drive continuous improvement initiatives to optimize project delivery processes and methodologies. Foster a collaborative and positive team environment that encourages innovation and accountability. Serve as the primary point of contact for SAP project-related inquiries and escalations.
09/05/2024
Project-based
Job Description: We are seeking a highly skilled SAP Project Manager to lead and manage our SAP implementation projects. The successful candidate will be responsible for overseeing all aspects of SAP project delivery, including planning, execution, monitoring, and controlling. The SAP Project Manager will collaborate with cross-functional teams to ensure project objectives are met within scope, schedule, and budget constraints. Responsibilities: Lead end-to-end SAP implementation projects, including system design, configuration, testing, and deployment. Develop comprehensive project plans, timelines, and budgets in collaboration with stakeholders. Coordinate resources, both internal and external, to ensure project deliverables are achieved on time and within budget. Manage project risks and issues, and implement mitigation strategies as needed. Facilitate communication and alignment among project team members, stakeholders, and executive leadership. Track project progress, report on key performance indicators, and provide regular updates to stakeholders. Ensure adherence to SAP best practices and standards throughout the project life cycle. Drive continuous improvement initiatives to optimize project delivery processes and methodologies. Foster a collaborative and positive team environment that encourages innovation and accountability. Serve as the primary point of contact for SAP project-related inquiries and escalations.
The Armament supervisor is responsible to the Armament lead and should be an experienced and skilled technician undertaking a range of detailed maintenance activities on aircraft equipment and/or aircraft components. The post holder should have an excellent understanding of the construct of the approved Technical Information set and is competent to supervise personnel who are working on maintenance instructions and in accordance with the organisation's Regulatory Framework and should be able to demonstrate a distinct ability to analyse and diagnose faults to equipment & assemblies, follow diagnostic procedures and work effectively within a team providing guidance to less experienced team members in a diverse and dynamic operational environment. Responsible for maintaining airworthiness through appropriate task delegation and authorisation on an aircraft or aircraft component. Responsible for meeting agreed delivery targets at a tactical level. Demonstrates people management and leadership skills Demonstrates awareness of broader external dependencies and identifies areas for continuous improvement. In addition the Post Holder shall hold certain privileges delegated from the Maintenance Manager. RequirementsCore Activities: Undertake detailed maintenance, inspection and supervision activities of aircraft components. Assuring work carried out has been completed in accordance with the SOW/Work package using the relevant approved technical information. Resolving faults and maintenance issues, including an awareness of configuration management. Undertake and complete tasked maintenance & diagnostic activities on weapons systems/components which will include, as appropriate, component removals, inspections, repairs, modifications, fault rectifications, replacements and/or functional/system test. Will be responsible for the operational output of each Component MRO Workshop under their control in line with agreed customer requirements. Post holder will also have responsibilities for the cost and schedule adherence of the component maintenance activities. Supervise team to ensure that maintenance is undertaken to schedule and highlight any issues, escalate as required. Report on any impact to the wider programme. Responsible for meeting agreed delivery targets in the short to medium term through the supervision of others. Progress reporting against delivery targets to management. Undertake support tasks within the component maintenance facility which are required to maintain compliance with the MOE and AMC procedures (eg oversight checks, control of tooling/test equipment etc.) Undertake fault evaluation and raise ad hoc work cards and for found faults' during maintenance. Ability to scope and carry out independent and vital inspections. Maintain personal & teams task authorisation for working on components in accordance with AMC requirements. Required to provide support and guidance, including allocation of tasks to appropriately authorised maintenance technicians. Provide effective leadership and supervision to team members under your direct supervision. Key Activities: Performance indicators - Ensure the effective management of Part 145 activities by setting delivery targets, monitoring progress and developing performance improvement programmes. Prioritises activities within/across teams to maximise efficiency. Represents the Maintenance Manager at management reviews, where necessary. Responsible for the assessment of escalated issues for any impact on Continuing Airworthiness and generating effective resolution, or sponsoring escalation to management, as appropriate. Completion of activities - Ensure all Part 145 activities are appropriately documented and airworthiness records are maintained on relevant systems (IT/paper based). Ensure all Part 145 activities are performed by suitably qualified, experienced and authorised personnel. Ensure the integration of Part 145 activity within the business, including the engagement of key stakeholders at all stages of the process. Provide support and guidance to the team(s). Procedure/standards - Manage the Part 145 team(s) compliance with the Part 145 Exposition, its associated procedures and standards, and any other Company procedures and standards, as applicable. Identify, propose and implement change as required, whilst ensuring compliance. Safety Management System - Promote the application of Human Factors, Error Management, Risk Management and Safety Assurance within the Part 145 team(s), together with the proactive analysis, mitigation and management of Hazards. Management System Assurance - Ensure Part 145 team(s) activities are compliant with the AM&S Governance and Assurance framework. Ensure Process Confirmations and independent assurance audits are supported by Part 145 personnel and integrated within/across teams. Manage the response to audit findings in a timely and appropriate manner and provide information into the relevant reviews. Generate and implement effective improvements within/across teams to overcome any non-compliance and monitor effectiveness. Statutory/Regulatory & Legislative requirements - Able to demonstrate a good understanding and application of the relevant Continuing Airworthiness Regulatory framework, and ensure any Regulatory-driven changes are implemented within the Part 145 team(s) activities. Ensure compliance with all other requirements, eg ITAR, EaPW, ISO, etc. Contractual Requirements - Ensure compliance with all applicable contractual requirements, eg through support to contract reviews, and ensure any changes are implemented into the Part 145 activities, as appropriate. Requirements: Completion of an Engineering Apprenticeship, ideally in Aeronautical Engineering or Military equivalent apprenticeship/qualifications. Academic qualification for this role is a minimum of City & Guilds 2675 or 2661 in Aeronautical Engineering and Maintenance or equivalent. Experienced and competent leader at this level. Typically 2+ years' experience including type, classed as fully competent with all required 'Authorities' in place. Demonstrating breadth of experience, currency & recency via a Log Book (electronic or paper) capturing skills, knowledge and authorities for working on Aircraft type or in bays. Practical experience and expertise in the application of aviation safety standards and safe operating practices. A comprehensive knowledge of the Acceptable Means of Compliance. Management training. Leadership- Foundation. Human Factors- Standard Course Specification. E&PW Awareness- Standard Course Specification. ITAR Awareness- Standard Course Specification. Benefits Competitive Basic Salary 25 Days Annual Leave Annual Bonus On site Parking Pension Scheme Life Assurance
09/05/2024
Full time
The Armament supervisor is responsible to the Armament lead and should be an experienced and skilled technician undertaking a range of detailed maintenance activities on aircraft equipment and/or aircraft components. The post holder should have an excellent understanding of the construct of the approved Technical Information set and is competent to supervise personnel who are working on maintenance instructions and in accordance with the organisation's Regulatory Framework and should be able to demonstrate a distinct ability to analyse and diagnose faults to equipment & assemblies, follow diagnostic procedures and work effectively within a team providing guidance to less experienced team members in a diverse and dynamic operational environment. Responsible for maintaining airworthiness through appropriate task delegation and authorisation on an aircraft or aircraft component. Responsible for meeting agreed delivery targets at a tactical level. Demonstrates people management and leadership skills Demonstrates awareness of broader external dependencies and identifies areas for continuous improvement. In addition the Post Holder shall hold certain privileges delegated from the Maintenance Manager. RequirementsCore Activities: Undertake detailed maintenance, inspection and supervision activities of aircraft components. Assuring work carried out has been completed in accordance with the SOW/Work package using the relevant approved technical information. Resolving faults and maintenance issues, including an awareness of configuration management. Undertake and complete tasked maintenance & diagnostic activities on weapons systems/components which will include, as appropriate, component removals, inspections, repairs, modifications, fault rectifications, replacements and/or functional/system test. Will be responsible for the operational output of each Component MRO Workshop under their control in line with agreed customer requirements. Post holder will also have responsibilities for the cost and schedule adherence of the component maintenance activities. Supervise team to ensure that maintenance is undertaken to schedule and highlight any issues, escalate as required. Report on any impact to the wider programme. Responsible for meeting agreed delivery targets in the short to medium term through the supervision of others. Progress reporting against delivery targets to management. Undertake support tasks within the component maintenance facility which are required to maintain compliance with the MOE and AMC procedures (eg oversight checks, control of tooling/test equipment etc.) Undertake fault evaluation and raise ad hoc work cards and for found faults' during maintenance. Ability to scope and carry out independent and vital inspections. Maintain personal & teams task authorisation for working on components in accordance with AMC requirements. Required to provide support and guidance, including allocation of tasks to appropriately authorised maintenance technicians. Provide effective leadership and supervision to team members under your direct supervision. Key Activities: Performance indicators - Ensure the effective management of Part 145 activities by setting delivery targets, monitoring progress and developing performance improvement programmes. Prioritises activities within/across teams to maximise efficiency. Represents the Maintenance Manager at management reviews, where necessary. Responsible for the assessment of escalated issues for any impact on Continuing Airworthiness and generating effective resolution, or sponsoring escalation to management, as appropriate. Completion of activities - Ensure all Part 145 activities are appropriately documented and airworthiness records are maintained on relevant systems (IT/paper based). Ensure all Part 145 activities are performed by suitably qualified, experienced and authorised personnel. Ensure the integration of Part 145 activity within the business, including the engagement of key stakeholders at all stages of the process. Provide support and guidance to the team(s). Procedure/standards - Manage the Part 145 team(s) compliance with the Part 145 Exposition, its associated procedures and standards, and any other Company procedures and standards, as applicable. Identify, propose and implement change as required, whilst ensuring compliance. Safety Management System - Promote the application of Human Factors, Error Management, Risk Management and Safety Assurance within the Part 145 team(s), together with the proactive analysis, mitigation and management of Hazards. Management System Assurance - Ensure Part 145 team(s) activities are compliant with the AM&S Governance and Assurance framework. Ensure Process Confirmations and independent assurance audits are supported by Part 145 personnel and integrated within/across teams. Manage the response to audit findings in a timely and appropriate manner and provide information into the relevant reviews. Generate and implement effective improvements within/across teams to overcome any non-compliance and monitor effectiveness. Statutory/Regulatory & Legislative requirements - Able to demonstrate a good understanding and application of the relevant Continuing Airworthiness Regulatory framework, and ensure any Regulatory-driven changes are implemented within the Part 145 team(s) activities. Ensure compliance with all other requirements, eg ITAR, EaPW, ISO, etc. Contractual Requirements - Ensure compliance with all applicable contractual requirements, eg through support to contract reviews, and ensure any changes are implemented into the Part 145 activities, as appropriate. Requirements: Completion of an Engineering Apprenticeship, ideally in Aeronautical Engineering or Military equivalent apprenticeship/qualifications. Academic qualification for this role is a minimum of City & Guilds 2675 or 2661 in Aeronautical Engineering and Maintenance or equivalent. Experienced and competent leader at this level. Typically 2+ years' experience including type, classed as fully competent with all required 'Authorities' in place. Demonstrating breadth of experience, currency & recency via a Log Book (electronic or paper) capturing skills, knowledge and authorities for working on Aircraft type or in bays. Practical experience and expertise in the application of aviation safety standards and safe operating practices. A comprehensive knowledge of the Acceptable Means of Compliance. Management training. Leadership- Foundation. Human Factors- Standard Course Specification. E&PW Awareness- Standard Course Specification. ITAR Awareness- Standard Course Specification. Benefits Competitive Basic Salary 25 Days Annual Leave Annual Bonus On site Parking Pension Scheme Life Assurance
CNC MILLER SETTER OPERATOR REPORTING TO: PRODUCTION MANAGER Due to my client's continued expansion and strong product portfolio across both motorsport and future automotive, we are looking to recruit a CNC Miller Setter Operator to support Production. My client is relied upon by many of the world's top motorsport teams, performance car constructors, hybrid and electric transportation innovators to extract the performance and reliability they require to get their high-performance transmission challenges done. Whatever the nature of your next motorsport or vehicle engineering project might be, my client can help with off-the shelf and bespoke solutions along with design consulting and manufacturing expertise. At my client, we believe that good customer service is every bit as important as a strong product. DUTIES AND RESPONSIBILITIES INCLUDE: Cleanliness of work station and maintenance of machines while during and at the end of their shift in line with company TPM Schedule Reading and interpreting engineering drawings Setting and operating milling machines to required tolerance Use of manual measuring equipment Tool setting on CNC Machines Programme proving of new products as and when required. Actively provide details of changes to correct/improve programs that go towards improving machining performance Loading and unloading parts onto machines Maintain notes (machine log book) on current process identifying any issues for following shift Use of Fanuc controls Tapping and Deburring where required Help and assist other members of the milling cell when required Following daily work to do lists to follow the production schedule issued by Team Leader Take care not to cause harm to yourself, a colleague, visitors, customers or contractors Adhere to all quality, Health and Safety and environmental policies, manuals, objectives, process, procedures and work instructions Actively participate in the [COMPANY] Think Smart/Safe programme Wear appropriate personal protective equipment (PPE) - be accountable for notifying Health and Safety when in need of replacements Liaising with production engineering, design and inspection as and when required Any additional tasks required THE IDEAL CANDIDATE MUST HAVE/SKILLS REQUIRED: Attention to detail Initiative Can-do attitude Confidentiality Customer Service Focus Team player EXPERIENCE IN THE FOLLOWING AREAS WILL BE REQUIRED: 3-5 Years relevant production experience Experience of Milling Operations Willing to work shifts and unsociable hours High attention to detail Required to work overtime in line with company needs DESIRABLE: Experience of a high-quality Manufacturing environment Have previously run Matsuura 3-4-5 axis milling machines or similar Minor Fanuc programme editing Excellent communication skills Good time management
09/05/2024
Full time
CNC MILLER SETTER OPERATOR REPORTING TO: PRODUCTION MANAGER Due to my client's continued expansion and strong product portfolio across both motorsport and future automotive, we are looking to recruit a CNC Miller Setter Operator to support Production. My client is relied upon by many of the world's top motorsport teams, performance car constructors, hybrid and electric transportation innovators to extract the performance and reliability they require to get their high-performance transmission challenges done. Whatever the nature of your next motorsport or vehicle engineering project might be, my client can help with off-the shelf and bespoke solutions along with design consulting and manufacturing expertise. At my client, we believe that good customer service is every bit as important as a strong product. DUTIES AND RESPONSIBILITIES INCLUDE: Cleanliness of work station and maintenance of machines while during and at the end of their shift in line with company TPM Schedule Reading and interpreting engineering drawings Setting and operating milling machines to required tolerance Use of manual measuring equipment Tool setting on CNC Machines Programme proving of new products as and when required. Actively provide details of changes to correct/improve programs that go towards improving machining performance Loading and unloading parts onto machines Maintain notes (machine log book) on current process identifying any issues for following shift Use of Fanuc controls Tapping and Deburring where required Help and assist other members of the milling cell when required Following daily work to do lists to follow the production schedule issued by Team Leader Take care not to cause harm to yourself, a colleague, visitors, customers or contractors Adhere to all quality, Health and Safety and environmental policies, manuals, objectives, process, procedures and work instructions Actively participate in the [COMPANY] Think Smart/Safe programme Wear appropriate personal protective equipment (PPE) - be accountable for notifying Health and Safety when in need of replacements Liaising with production engineering, design and inspection as and when required Any additional tasks required THE IDEAL CANDIDATE MUST HAVE/SKILLS REQUIRED: Attention to detail Initiative Can-do attitude Confidentiality Customer Service Focus Team player EXPERIENCE IN THE FOLLOWING AREAS WILL BE REQUIRED: 3-5 Years relevant production experience Experience of Milling Operations Willing to work shifts and unsociable hours High attention to detail Required to work overtime in line with company needs DESIRABLE: Experience of a high-quality Manufacturing environment Have previously run Matsuura 3-4-5 axis milling machines or similar Minor Fanuc programme editing Excellent communication skills Good time management
Technology Delivery Lead, Risk Rating & Pricing Insurance City, London/Hybrid (2-3 days per week in the office) Permanent Up to £110,000 per annum + fantastic benefits + bonus PREVIOUS INSURANCE OR REINSURANCE EXPERIENCE IS ESSENTIAL A leading Insurance Entity is looking to recruit an experienced Technology Delivery Lead to be responsible for the planning, management, and delivery of an agreed and evolving set of Risk Rating & Pricing initiatives. As the Technology Delivery Lead will need to have a clear understanding the commercial drivers and imperatives for Risk Rating & Pricing and contribute to the development of an overall Risk Rating & Pricing Strategy. You will also manage a team of software developers and therefore should possesses a strong background in software engineering practices and methods, with a proven track record of managing and delivering Agile projects. Key Responsibilities: Understanding the Risk Rating & Pricing landscape for my client on a global basis, across London & Global products, Central, East & West, and the different Risk Rating & Pricing initiatives to implement proportionate and fit for purpose delivery approaches and plans, including the downstream impacts on technology landscape, Operational/Underwriting processes, and associated governance/controls. Ensure project alignment with business goals: You will work closely with the business stakeholders and Product Owner to ensure that the project is aligned with the overall business goals and objectives. This means that you need to have a thorough understanding of the business context in which the project is being delivered and ensure that the project is contributing towards the achievement of the business goals. Facilitate team meetings: As a Technology Delivery Lead, and working with the Scrum Master, you will set, monitor, and maintain the standards for team meetings, including backlog refinement, daily stand-ups, sprint planning, and retrospectives. You will need to ensure that all team members are engaged and that the meetings are productive. You will also need to encourage collaboration and communication to promote a successful outcome. Monitor project progress: You will need to monitor project progress and adjust as necessary to ensure successful completion. This will involve managing the development team to identify any issues or roadblocks and finding ways to overcome them. You will need to be proactive in identifying potential issues and risks and take appropriate measures to mitigate them. Skills and Experience You will have a minimum of 5 years' experience as a Technology Delivery Lead or Programme Manager with demonstrable experience of successful delivery of multi department/business area programs of work including understanding a deep understanding of the importance of the People, Process, Technology and Data elements in delivering successful and enduring change. Demonstrable experience of internal and external stakeholder engagement (including vendors). Experience of Insurance and Reinsurance business and supporting technologies and/or experience leading implementation programs for the same is preferable. Agile and Scaled Agile practices - you know about and can lead on a range of Agile and Scaled Agile tools and techniques and be an advocate for these tools and techniques. You can establish a feedback loop for teams; you can take responsibility for the translation and measurement of value (what you put in and what you will get out) and ensure this relates to Risk Rating & Pricing Initiatives Technology Delivery Lead, Risk Rating & Pricing Insurance City, London/Hybrid (2-3 days per week in the office) Permanent Up to £110,000 per annum + fantastic benefits + bonus
09/05/2024
Full time
Technology Delivery Lead, Risk Rating & Pricing Insurance City, London/Hybrid (2-3 days per week in the office) Permanent Up to £110,000 per annum + fantastic benefits + bonus PREVIOUS INSURANCE OR REINSURANCE EXPERIENCE IS ESSENTIAL A leading Insurance Entity is looking to recruit an experienced Technology Delivery Lead to be responsible for the planning, management, and delivery of an agreed and evolving set of Risk Rating & Pricing initiatives. As the Technology Delivery Lead will need to have a clear understanding the commercial drivers and imperatives for Risk Rating & Pricing and contribute to the development of an overall Risk Rating & Pricing Strategy. You will also manage a team of software developers and therefore should possesses a strong background in software engineering practices and methods, with a proven track record of managing and delivering Agile projects. Key Responsibilities: Understanding the Risk Rating & Pricing landscape for my client on a global basis, across London & Global products, Central, East & West, and the different Risk Rating & Pricing initiatives to implement proportionate and fit for purpose delivery approaches and plans, including the downstream impacts on technology landscape, Operational/Underwriting processes, and associated governance/controls. Ensure project alignment with business goals: You will work closely with the business stakeholders and Product Owner to ensure that the project is aligned with the overall business goals and objectives. This means that you need to have a thorough understanding of the business context in which the project is being delivered and ensure that the project is contributing towards the achievement of the business goals. Facilitate team meetings: As a Technology Delivery Lead, and working with the Scrum Master, you will set, monitor, and maintain the standards for team meetings, including backlog refinement, daily stand-ups, sprint planning, and retrospectives. You will need to ensure that all team members are engaged and that the meetings are productive. You will also need to encourage collaboration and communication to promote a successful outcome. Monitor project progress: You will need to monitor project progress and adjust as necessary to ensure successful completion. This will involve managing the development team to identify any issues or roadblocks and finding ways to overcome them. You will need to be proactive in identifying potential issues and risks and take appropriate measures to mitigate them. Skills and Experience You will have a minimum of 5 years' experience as a Technology Delivery Lead or Programme Manager with demonstrable experience of successful delivery of multi department/business area programs of work including understanding a deep understanding of the importance of the People, Process, Technology and Data elements in delivering successful and enduring change. Demonstrable experience of internal and external stakeholder engagement (including vendors). Experience of Insurance and Reinsurance business and supporting technologies and/or experience leading implementation programs for the same is preferable. Agile and Scaled Agile practices - you know about and can lead on a range of Agile and Scaled Agile tools and techniques and be an advocate for these tools and techniques. You can establish a feedback loop for teams; you can take responsibility for the translation and measurement of value (what you put in and what you will get out) and ensure this relates to Risk Rating & Pricing Initiatives Technology Delivery Lead, Risk Rating & Pricing Insurance City, London/Hybrid (2-3 days per week in the office) Permanent Up to £110,000 per annum + fantastic benefits + bonus
Identity and Access Management (IAM) Specialist Join a dynamic IT & Change department as an IAM Specialist. You will design, implement, and manage systems and processes related to user identities, authentication, and access controls in our hybrid cloud environment. Responsibilities: Design, implement, and maintain IAM systems. Develop and enforce IAM policies and procedures. Configure identity repositories and implement advanced authentication methods. Conduct access reviews and audits. Identify opportunities for process improvements and automation. Requirements: Experience with Microsoft Active Directory and identity management technologies. Knowledge of cloud IAM/PAM solutions such as BeyondTrust or Microsoft Identity Manager Understanding of regulatory requirements (eg, GDPR, HIPAA). Strong communication skills and ability to work with stakeholders. Identity and Access Management (IAM) Specialist
09/05/2024
Full time
Identity and Access Management (IAM) Specialist Join a dynamic IT & Change department as an IAM Specialist. You will design, implement, and manage systems and processes related to user identities, authentication, and access controls in our hybrid cloud environment. Responsibilities: Design, implement, and maintain IAM systems. Develop and enforce IAM policies and procedures. Configure identity repositories and implement advanced authentication methods. Conduct access reviews and audits. Identify opportunities for process improvements and automation. Requirements: Experience with Microsoft Active Directory and identity management technologies. Knowledge of cloud IAM/PAM solutions such as BeyondTrust or Microsoft Identity Manager Understanding of regulatory requirements (eg, GDPR, HIPAA). Strong communication skills and ability to work with stakeholders. Identity and Access Management (IAM) Specialist
Salesforce Administrator Location: Solihull,UK 12 Month Contract and potential extension Hybrid- 3 days Onsite Pay rate- £14 - £18 per hour One of my large scale financial sector clients is looking for a Salesforce Administrator. In this role, you will play a crucial part in optimizing their systems and processes, driving efficiency and excellence across their customer service and portfolio management functions. Responsibilities- Assist users with system issues and ensure prompt resolution. Gather user requirements to enhance system functionality. Customize Salesforce for better performance and usability. Provide user training and support. Analyze data using Excel and create insightful reports. Proactively improve Salesforce and Oracle systems. Requirements: Proficiency in Salesforce and Oracle. Knowledge of banking processes is a plus. This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
09/05/2024
Project-based
Salesforce Administrator Location: Solihull,UK 12 Month Contract and potential extension Hybrid- 3 days Onsite Pay rate- £14 - £18 per hour One of my large scale financial sector clients is looking for a Salesforce Administrator. In this role, you will play a crucial part in optimizing their systems and processes, driving efficiency and excellence across their customer service and portfolio management functions. Responsibilities- Assist users with system issues and ensure prompt resolution. Gather user requirements to enhance system functionality. Customize Salesforce for better performance and usability. Provide user training and support. Analyze data using Excel and create insightful reports. Proactively improve Salesforce and Oracle systems. Requirements: Proficiency in Salesforce and Oracle. Knowledge of banking processes is a plus. This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Lead Data Engineer. What's it all about? Information, Systems and Change and Data and Digital Solutions. You will be responsible for leading the technical design and implementation of data integration projects using Microsoft Azure and Integration Services alongside other cloud components. The Lead Data Engineer will also oversee the quality, performance, and security of the data integration solutions. How you'll make a difference By delivering data integration solutions on their data platform, you will contribute to the continuous improvement of data-driven decisions that improve the services the client provides for their customers. How you'll do it Lead the Engineering Team in the development of data and integration solutions leveraging the latest technologies, tools, processes, and best practice. Create and provide data products following the data development life cycle that meet the quality and security standards within the specified project deadlines. Develop and uphold the best practice standards, design patterns and documentation for data management and data engineering. Design, build, and manage data pipelines, ETL processes, and data orchestration workflows that transfer data smoothly across different systems and platforms. Create system design for integrating and managing data. Ensure that you follow and keep up to date with all relevant client and statutory policies and related procedures including health and safety and financial regulations. Hybrid arrangements - at least three days a week in an office. On other days, working from home may be possible, depending on the work and the interaction required. All about you. Behaviours for success. Their values set out what they stand for. You'll need to show them how you match and how you'll behave to ensure those are visible when carrying out your work. Compassionate/Progressive/Dependable/Inclusive/Empowered This is a people manager role, so you will need to demonstrate your experience in this and how you lead and mentor your colleagues. Essential knowledge, experience and skills Ability to build data solutions and products in Azure with advanced data pipelines. Proven experience in designing, developing, and deploying solutions based on Azure Integration services. Knowledge of SQL and data processing languages. Evidence of working with Agile/Scrum methodology. Excellent communication and problem-solving skills, with the ability to influence internal and external stakeholders. Bachelor's degree in either computer science/Information Systems or equivalent experience. So, if this role sounds of interest to you, then please contact Laura Ramm by email at (see below), explaining why you are suitable for the role, along with a copy of your CV. Services advertised are those of an Employment Agency.
09/05/2024
Full time
Lead Data Engineer. What's it all about? Information, Systems and Change and Data and Digital Solutions. You will be responsible for leading the technical design and implementation of data integration projects using Microsoft Azure and Integration Services alongside other cloud components. The Lead Data Engineer will also oversee the quality, performance, and security of the data integration solutions. How you'll make a difference By delivering data integration solutions on their data platform, you will contribute to the continuous improvement of data-driven decisions that improve the services the client provides for their customers. How you'll do it Lead the Engineering Team in the development of data and integration solutions leveraging the latest technologies, tools, processes, and best practice. Create and provide data products following the data development life cycle that meet the quality and security standards within the specified project deadlines. Develop and uphold the best practice standards, design patterns and documentation for data management and data engineering. Design, build, and manage data pipelines, ETL processes, and data orchestration workflows that transfer data smoothly across different systems and platforms. Create system design for integrating and managing data. Ensure that you follow and keep up to date with all relevant client and statutory policies and related procedures including health and safety and financial regulations. Hybrid arrangements - at least three days a week in an office. On other days, working from home may be possible, depending on the work and the interaction required. All about you. Behaviours for success. Their values set out what they stand for. You'll need to show them how you match and how you'll behave to ensure those are visible when carrying out your work. Compassionate/Progressive/Dependable/Inclusive/Empowered This is a people manager role, so you will need to demonstrate your experience in this and how you lead and mentor your colleagues. Essential knowledge, experience and skills Ability to build data solutions and products in Azure with advanced data pipelines. Proven experience in designing, developing, and deploying solutions based on Azure Integration services. Knowledge of SQL and data processing languages. Evidence of working with Agile/Scrum methodology. Excellent communication and problem-solving skills, with the ability to influence internal and external stakeholders. Bachelor's degree in either computer science/Information Systems or equivalent experience. So, if this role sounds of interest to you, then please contact Laura Ramm by email at (see below), explaining why you are suitable for the role, along with a copy of your CV. Services advertised are those of an Employment Agency.
Software House/Leicester/Remote/Hybird Rare opportunity to get into the world of Product Ownership! My client, a software house based in Leicestershire, is looking to hire a Junior Product Owner to join their team. This is a newly created role and will see you joining a multi-disciplinary team, including software devs, Bas, Testers and Product Owners. The primary responsibilities of this role include: Acting as the bridge between stakeholders, development teams, and end-users, Ensuring that the software aligns with business goals and user needs. Being responsible for defining and prioritising features, creating user stories, and collaborating with cross-functional teams to deliver high-quality software solutions. You will work as part of an established Scrum team overseen by the Product Manager. The Scrum team develop the software to the requirements defined by your Product Owner. You will work alongside the business analysts to define features and functionality in small chunks for the developers and test team. The Scrum team includes several developers (including two Technical Leads), a Business Analyst and two testers. This team is led by the Product Manager. My client is looking for the following: Someone who wants to work on products that genuinely make a difference to people's lives. You will be a good communicator, confident making decisions day to day. Ideally familiarity with software development processes or Agile Methodology, UI/UX Principals You'll have a desire to develop your skills continually. You won't be afraid to pick up a new product, self-learn and ask questions. You are someone who takes pride in their work and is interested in bettering products. You will work closely with the Product Manager who will remain responsible for the product vision and strategy. You will be able to, or learn to, help write and refine software work packages from customer requirements, into a language that software engineers and other stakeholders can understand. You will track progress on the work packages daily, through communication with the software team and through the daily update meetings. You will help the Product Manager review the software development against the acceptance criteria and feedback any issues to the software developers. You will also be able to help answer the software team's questions about the work packages, either from your own knowledge or by liaising with the product manager or other subject matter experts. This role involves learning a significant amount of domain knowledge and some technical skills over a period of time. They are looking for people who want a long term and stable role with career progression within the organisation rather than a short-term career progression role. You are able to work as part of a team, but can work confidently on your own tasks. In return for your skills my client is paying between £25000 and £35000 plus benefits. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
09/05/2024
Full time
Software House/Leicester/Remote/Hybird Rare opportunity to get into the world of Product Ownership! My client, a software house based in Leicestershire, is looking to hire a Junior Product Owner to join their team. This is a newly created role and will see you joining a multi-disciplinary team, including software devs, Bas, Testers and Product Owners. The primary responsibilities of this role include: Acting as the bridge between stakeholders, development teams, and end-users, Ensuring that the software aligns with business goals and user needs. Being responsible for defining and prioritising features, creating user stories, and collaborating with cross-functional teams to deliver high-quality software solutions. You will work as part of an established Scrum team overseen by the Product Manager. The Scrum team develop the software to the requirements defined by your Product Owner. You will work alongside the business analysts to define features and functionality in small chunks for the developers and test team. The Scrum team includes several developers (including two Technical Leads), a Business Analyst and two testers. This team is led by the Product Manager. My client is looking for the following: Someone who wants to work on products that genuinely make a difference to people's lives. You will be a good communicator, confident making decisions day to day. Ideally familiarity with software development processes or Agile Methodology, UI/UX Principals You'll have a desire to develop your skills continually. You won't be afraid to pick up a new product, self-learn and ask questions. You are someone who takes pride in their work and is interested in bettering products. You will work closely with the Product Manager who will remain responsible for the product vision and strategy. You will be able to, or learn to, help write and refine software work packages from customer requirements, into a language that software engineers and other stakeholders can understand. You will track progress on the work packages daily, through communication with the software team and through the daily update meetings. You will help the Product Manager review the software development against the acceptance criteria and feedback any issues to the software developers. You will also be able to help answer the software team's questions about the work packages, either from your own knowledge or by liaising with the product manager or other subject matter experts. This role involves learning a significant amount of domain knowledge and some technical skills over a period of time. They are looking for people who want a long term and stable role with career progression within the organisation rather than a short-term career progression role. You are able to work as part of a team, but can work confidently on your own tasks. In return for your skills my client is paying between £25000 and £35000 plus benefits. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Account Executive/Business relationship manager 1 year London - Hybrid Inside IR35 Spanish and French Language speaking Job Description Good understanding of cards and payments processing life cycle. Issuing, acquiring and PSP side. Excellent Spanish/Fresh written and verbal communication Experience in working in schemes/networks, like VISA, Client, Rupay, CUP, JCB, etc. Ability to Proactively resolve client business & technical problems while showing strong leadership navigating the articulated business Matrix, acting in complete autonomy Documenting requirements critical to achieving business objectives - Identifying and establishing project scope based on requirements analysis in order to define impact, outcome criteria, and measure-taking actions. Fair knowledge of SQL queries (Create new queries etc, Understanding of Schema mapping and Reporting Cross functional knowledge and experience in the working of a card scheme ecosystem (Merchants/Acquirers/Networks/PSPs). Desire to embrace change, successfully adapting to changing demands and conditions. Project management experience Review data, deliver operational business reviews and opportunity recommendations to merchants while driving the Client Services agenda, demonstrating solid data analysis, problem solving and critical thinking skills. Establish strong relationships with external assigned clients and internal stakeholders, naturally becoming a trusted partner able to influence decisions cross functionally Manage technical communications with client's technical team, project team, customer services team and senior executives.
09/05/2024
Project-based
Account Executive/Business relationship manager 1 year London - Hybrid Inside IR35 Spanish and French Language speaking Job Description Good understanding of cards and payments processing life cycle. Issuing, acquiring and PSP side. Excellent Spanish/Fresh written and verbal communication Experience in working in schemes/networks, like VISA, Client, Rupay, CUP, JCB, etc. Ability to Proactively resolve client business & technical problems while showing strong leadership navigating the articulated business Matrix, acting in complete autonomy Documenting requirements critical to achieving business objectives - Identifying and establishing project scope based on requirements analysis in order to define impact, outcome criteria, and measure-taking actions. Fair knowledge of SQL queries (Create new queries etc, Understanding of Schema mapping and Reporting Cross functional knowledge and experience in the working of a card scheme ecosystem (Merchants/Acquirers/Networks/PSPs). Desire to embrace change, successfully adapting to changing demands and conditions. Project management experience Review data, deliver operational business reviews and opportunity recommendations to merchants while driving the Client Services agenda, demonstrating solid data analysis, problem solving and critical thinking skills. Establish strong relationships with external assigned clients and internal stakeholders, naturally becoming a trusted partner able to influence decisions cross functionally Manage technical communications with client's technical team, project team, customer services team and senior executives.
Development Manager (Planning) Based in St Albans, Hertfordshire - Onsite 3 Month Contract Day rate up to £350 PD Via Umbrella Required to start ASAP - Should be able to attend evening meetings (approx. once a month) Job Purpose: The overall purpose is to lead on, coordinate and deliver a development management service which puts development plans and documents into action, complies with statutory and corporate requirements and policy and applies an entrepreneurial approach to service delivery. The role is also the liaison manager for the shared planning enforcement and building control service delivered by Watford Accountabilities Lead on the delivery of a development management service, including the management and leadership of this team, so that it meets statutory targets and legislation and seeks to deliver corporate priorities. Review, challenge and prioritise service needs to inform budget setting and subsequently control financial expenditure from agreed budget to ensure service priorities are achieved within financial provision. Recruit, develop and motivate a team of people (26-30) who are committed to delivering an excellent and seamless planning service by the whole department, so that is recognised as a leader in innovation, excellence and best practice. Provide professional advice, guidance, interpretation and evaluation on all aspects of the work area to service users and colleagues to meet statutory and service requirements. Work collaboratively with colleagues and partners to support and deliver the Company's corporate vision, strategic objectives and agreed priorities to ensure the long-term improvement and sustainable development of the organisation. Implement an entrepreneurial approach to the management of the team to optimise fee income and make the most efficient use of resources. Ensure planning decisions are transparent, consistent and robust through clear communication of national and local policy and seek to reduce the amount of appeals through a proactive development management approach and member partnership working and training. Ensure the ICT for the team is maintained at an appropriate level and is informed through new developments in E-planning delivery which facilitates the delivery of the Companyl's corporate vision, strategic objectives and agreed priorities as well as statutory requirements. Lead on the delivery of place shaping and sustainable development which is informed through the District's intrinsic identity of an outstanding historic built and natural environment and rises to the challenge of climate change. Demands Physical The post holder will be required to make site visits. Site visits will include visiting construction sites, derelict land and buildings, open countryside and farmland. The post holder will need to be capable of walking around these on uneven and rough ground. Site visits such as this will take place throughout the year, approximately once a week on average. There may also be some climbing of ladders and stiles, descending into trenches or crouching down to inspect foundations, ground conditions, waterways, archaeological and historic structures. These activities will be less frequent, possibly once or twice a month, however when these arise the post holder will not be able to delegate and will need to attend the site. Mental The post holder will be required to constantly juggle conflicting priorities with a particular emphasis on meeting the differing needs of officers, members and the public. Evening working will be required though committee and public meetings and to ensure deadlines are met and the post holder will need to be able to remain focused, productive and calm. Emotional The post holder will be in constant contact with the public who may be unhappy or disappointed with the work and decisions of the planning department and Members, which may lead them to being verbally aggressive. The post holder will need to be able to remain calm and help diffuse the high emotions. Working Conditions For the main part the Post Holder will be able to schedule site visits to avoid bad weather however, there will be occasional instances when site visits will need to be made when the weather is poor. Other Employment Requirements The job holder will be required to attend regular (weekly) evening meetings as and when required. This job is suitable for some regular home working. The post holder should have access to a car ROLE SPECIFIC PERSON SPECIFICATION DEVELOPMENT MANAGER Criteria Qualifications Degree or Masters level qualification in Town Planning Chartered or professional Membership of the RTPI Urban design or regeneration qualification - Desirable Knowledge Knowledge and experience of development management process and interaction with plan making process Knowledge and experience of appeals and enquiries Knowledge and experience of Conservation Area, Listed Building policy and legislation and Advertisement regulations Knowledge and experience of urban design and regeneration Knowledge of development viability and financial appraisal Knowledge and experience of partnership working and stakeholder management Knowledge and experience of development management IT software Knowledge and experience of working in multi disciplinary teams Knowledge of consultant and contract management Experience Significant previous experience in a similar role Line management experience including team leadership Skills Degree or other equivalent level in a relevant work area or with significant practical professional experience in development management Experience in a senior planning environment Experience of working in a politically influenced decision-making structure with the ability to work effectively across the political spectrum Due to high demand we are only able to respond to applications that meet the required criteria
09/05/2024
Project-based
Development Manager (Planning) Based in St Albans, Hertfordshire - Onsite 3 Month Contract Day rate up to £350 PD Via Umbrella Required to start ASAP - Should be able to attend evening meetings (approx. once a month) Job Purpose: The overall purpose is to lead on, coordinate and deliver a development management service which puts development plans and documents into action, complies with statutory and corporate requirements and policy and applies an entrepreneurial approach to service delivery. The role is also the liaison manager for the shared planning enforcement and building control service delivered by Watford Accountabilities Lead on the delivery of a development management service, including the management and leadership of this team, so that it meets statutory targets and legislation and seeks to deliver corporate priorities. Review, challenge and prioritise service needs to inform budget setting and subsequently control financial expenditure from agreed budget to ensure service priorities are achieved within financial provision. Recruit, develop and motivate a team of people (26-30) who are committed to delivering an excellent and seamless planning service by the whole department, so that is recognised as a leader in innovation, excellence and best practice. Provide professional advice, guidance, interpretation and evaluation on all aspects of the work area to service users and colleagues to meet statutory and service requirements. Work collaboratively with colleagues and partners to support and deliver the Company's corporate vision, strategic objectives and agreed priorities to ensure the long-term improvement and sustainable development of the organisation. Implement an entrepreneurial approach to the management of the team to optimise fee income and make the most efficient use of resources. Ensure planning decisions are transparent, consistent and robust through clear communication of national and local policy and seek to reduce the amount of appeals through a proactive development management approach and member partnership working and training. Ensure the ICT for the team is maintained at an appropriate level and is informed through new developments in E-planning delivery which facilitates the delivery of the Companyl's corporate vision, strategic objectives and agreed priorities as well as statutory requirements. Lead on the delivery of place shaping and sustainable development which is informed through the District's intrinsic identity of an outstanding historic built and natural environment and rises to the challenge of climate change. Demands Physical The post holder will be required to make site visits. Site visits will include visiting construction sites, derelict land and buildings, open countryside and farmland. The post holder will need to be capable of walking around these on uneven and rough ground. Site visits such as this will take place throughout the year, approximately once a week on average. There may also be some climbing of ladders and stiles, descending into trenches or crouching down to inspect foundations, ground conditions, waterways, archaeological and historic structures. These activities will be less frequent, possibly once or twice a month, however when these arise the post holder will not be able to delegate and will need to attend the site. Mental The post holder will be required to constantly juggle conflicting priorities with a particular emphasis on meeting the differing needs of officers, members and the public. Evening working will be required though committee and public meetings and to ensure deadlines are met and the post holder will need to be able to remain focused, productive and calm. Emotional The post holder will be in constant contact with the public who may be unhappy or disappointed with the work and decisions of the planning department and Members, which may lead them to being verbally aggressive. The post holder will need to be able to remain calm and help diffuse the high emotions. Working Conditions For the main part the Post Holder will be able to schedule site visits to avoid bad weather however, there will be occasional instances when site visits will need to be made when the weather is poor. Other Employment Requirements The job holder will be required to attend regular (weekly) evening meetings as and when required. This job is suitable for some regular home working. The post holder should have access to a car ROLE SPECIFIC PERSON SPECIFICATION DEVELOPMENT MANAGER Criteria Qualifications Degree or Masters level qualification in Town Planning Chartered or professional Membership of the RTPI Urban design or regeneration qualification - Desirable Knowledge Knowledge and experience of development management process and interaction with plan making process Knowledge and experience of appeals and enquiries Knowledge and experience of Conservation Area, Listed Building policy and legislation and Advertisement regulations Knowledge and experience of urban design and regeneration Knowledge of development viability and financial appraisal Knowledge and experience of partnership working and stakeholder management Knowledge and experience of development management IT software Knowledge and experience of working in multi disciplinary teams Knowledge of consultant and contract management Experience Significant previous experience in a similar role Line management experience including team leadership Skills Degree or other equivalent level in a relevant work area or with significant practical professional experience in development management Experience in a senior planning environment Experience of working in a politically influenced decision-making structure with the ability to work effectively across the political spectrum Due to high demand we are only able to respond to applications that meet the required criteria
Harvey Nash have partnered exclusively with the University of Sheffield as they continue revolutionise their solutions and solidify its position as a leading Russell Group university. The university is looking for an Incident Manager to join the team. This is a business-critical role which will be a key component of the IT Service Management team and prove pivotal in achieving the wider business strategy. The university is renowned for giving its employees the best possible training with an outlined progression path. They have recently invested millions into their IT and team, focusing on areas such as Software, Cloud, Data, and Networking. We're looking for an Incident Manager who will lead the IT Incident process, with a strong understanding of Problem Management, Business Continuity, and Disaster Recovery. You will be tasked with coordinating activity across IT service management, maintaining the process and policies associated with incident management. This is an incredibly exciting role and a unique opportunity for someone to drive significant, enterprise-wide change. Experience of interest: Leading the Incident and Major Incident process across an organisation, embedding a culture of Continual Service Improvement Being accountable for the Incident process and policies, such as documenting major incidents, lessons learned, and identifying actions for future cases Engaging key stakeholders across Service Desk, IT Services, Information Security, and product management to coordinate activity, recommend improvements, and monitor service effectiveness Defining and owning performance metrics, delivering clear and relevant management across IT Services Strong understanding of ITIL processes such as Service Operations and Service Transition Strong interpersonal skills, understanding how other business areas function and promoting new ways of working to foster long-term health and maturity of service. What's in it for you? £37,099 - £45,585 | A massive 42 days holiday!| 21.6% Employer Pension Contribution | 2 days on-site | Career development and progression opportunities | + Plenty more fantastic benefits. Interested? Please get in contact with the recruiter directly using the channels below:
09/05/2024
Full time
Harvey Nash have partnered exclusively with the University of Sheffield as they continue revolutionise their solutions and solidify its position as a leading Russell Group university. The university is looking for an Incident Manager to join the team. This is a business-critical role which will be a key component of the IT Service Management team and prove pivotal in achieving the wider business strategy. The university is renowned for giving its employees the best possible training with an outlined progression path. They have recently invested millions into their IT and team, focusing on areas such as Software, Cloud, Data, and Networking. We're looking for an Incident Manager who will lead the IT Incident process, with a strong understanding of Problem Management, Business Continuity, and Disaster Recovery. You will be tasked with coordinating activity across IT service management, maintaining the process and policies associated with incident management. This is an incredibly exciting role and a unique opportunity for someone to drive significant, enterprise-wide change. Experience of interest: Leading the Incident and Major Incident process across an organisation, embedding a culture of Continual Service Improvement Being accountable for the Incident process and policies, such as documenting major incidents, lessons learned, and identifying actions for future cases Engaging key stakeholders across Service Desk, IT Services, Information Security, and product management to coordinate activity, recommend improvements, and monitor service effectiveness Defining and owning performance metrics, delivering clear and relevant management across IT Services Strong understanding of ITIL processes such as Service Operations and Service Transition Strong interpersonal skills, understanding how other business areas function and promoting new ways of working to foster long-term health and maturity of service. What's in it for you? £37,099 - £45,585 | A massive 42 days holiday!| 21.6% Employer Pension Contribution | 2 days on-site | Career development and progression opportunities | + Plenty more fantastic benefits. Interested? Please get in contact with the recruiter directly using the channels below: