Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
17/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
17/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
Job Title: RTE/Release Manager - CRM Program Location: Brussels, Belgium Duration: 6 months or more Rate: €650 - €800 per day (DOE) About the Role: We are seeking a highly experienced Release Train Engineer (RTE)/Release Manager to join our team for a CRM program based in Brussels. The ideal candidate will have extensive experience in managing releases and interdependencies across various streams within the program. This role requires someone with a senior level of expertise who can effectively manage the coordination of activities, particularly with Indian offshore teams. Key Responsibilities: Lead and coordinate release planning and execution activities for the CRM program. Manage interdependencies between different streams and releases to ensure smooth delivery. Work closely with Indian offshore teams, providing guidance and ensuring alignment with program objectives. Drive continuous improvement in release processes and practices to enhance efficiency and quality. Collaborate with stakeholders to identify and mitigate risks associated with releases. Provide leadership and mentorship to team members, fostering a culture of collaboration and accountability. Requirements: Proven experience as a Release Train Engineer (RTE) or Release Manager in large-scale CRM programs. Strong understanding of Agile methodologies, particularly in the context of release management. Experience working with Indian offshore teams, including effective communication and coordination. Excellent interpersonal and communication skills, with the ability to interact with stakeholders at all levels. Ability to manage complex interdependencies and navigate challenges effectively. Demonstrated leadership skills with a track record of driving results in a fast-paced environment. Prior experience in senior-level roles within IT or software development. English and French or Dutch language Additional Information: This is an exciting opportunity for a seasoned RTE/Release Manager to play a pivotal role in a high-profile CRM program. The position offers competitive compensation and the chance to work with a dynamic team in a collaborative environment. If you meet the above requirements and are ready to take on this challenge, we encourage you to apply and join us in shaping the future of our CRM program.
17/05/2024
Project-based
Job Title: RTE/Release Manager - CRM Program Location: Brussels, Belgium Duration: 6 months or more Rate: €650 - €800 per day (DOE) About the Role: We are seeking a highly experienced Release Train Engineer (RTE)/Release Manager to join our team for a CRM program based in Brussels. The ideal candidate will have extensive experience in managing releases and interdependencies across various streams within the program. This role requires someone with a senior level of expertise who can effectively manage the coordination of activities, particularly with Indian offshore teams. Key Responsibilities: Lead and coordinate release planning and execution activities for the CRM program. Manage interdependencies between different streams and releases to ensure smooth delivery. Work closely with Indian offshore teams, providing guidance and ensuring alignment with program objectives. Drive continuous improvement in release processes and practices to enhance efficiency and quality. Collaborate with stakeholders to identify and mitigate risks associated with releases. Provide leadership and mentorship to team members, fostering a culture of collaboration and accountability. Requirements: Proven experience as a Release Train Engineer (RTE) or Release Manager in large-scale CRM programs. Strong understanding of Agile methodologies, particularly in the context of release management. Experience working with Indian offshore teams, including effective communication and coordination. Excellent interpersonal and communication skills, with the ability to interact with stakeholders at all levels. Ability to manage complex interdependencies and navigate challenges effectively. Demonstrated leadership skills with a track record of driving results in a fast-paced environment. Prior experience in senior-level roles within IT or software development. English and French or Dutch language Additional Information: This is an exciting opportunity for a seasoned RTE/Release Manager to play a pivotal role in a high-profile CRM program. The position offers competitive compensation and the chance to work with a dynamic team in a collaborative environment. If you meet the above requirements and are ready to take on this challenge, we encourage you to apply and join us in shaping the future of our CRM program.
Ready to take your electrical engineering career to the next level? Lynx Recruitment is recruiting for a Lead Electrical Design Engineer to join our clients' dynamic team in Birmingham. As a Team Leader, you will have the chance to drive change, improve efficiency, and lead a talented group of engineers to success. In this role, you will: Manage a team of electrical design engineers, championing the development and implementation of standards and processes Oversee the electrical design of products, ensuring compliance with technical and legislative requirements Take a senior role in design and project reviews, ensuring high-quality work is delivered on time and within budget Liaise with internal departments and external customers to manage priorities and solve problems Provide hands-on electrical engineering support to various projects as needed We are looking for an experienced professional with: At least 5 years' electrical engineering experience, with a proven track record of leadership Strong project management skills and the ability to manage multiple priorities Excellent communication and interpersonal skills, with the ability to build relationships across teams A passion for innovation and continuous improvement Proficiency in electrical design tools such as E-Plan and PDM works E-Plan training available for candidates with alternative software package experience In return, we offer: Competitive salary and benefits package Opportunities for professional development and growth A supportive and inclusive work environment The chance to work on exciting projects that contribute to national security If you are a British Passport holder and ready to take on a new challenge, we want to hear from you. Join our team and help us continue to deliver high-quality electrical engineering solutions. Apply today!
17/05/2024
Full time
Ready to take your electrical engineering career to the next level? Lynx Recruitment is recruiting for a Lead Electrical Design Engineer to join our clients' dynamic team in Birmingham. As a Team Leader, you will have the chance to drive change, improve efficiency, and lead a talented group of engineers to success. In this role, you will: Manage a team of electrical design engineers, championing the development and implementation of standards and processes Oversee the electrical design of products, ensuring compliance with technical and legislative requirements Take a senior role in design and project reviews, ensuring high-quality work is delivered on time and within budget Liaise with internal departments and external customers to manage priorities and solve problems Provide hands-on electrical engineering support to various projects as needed We are looking for an experienced professional with: At least 5 years' electrical engineering experience, with a proven track record of leadership Strong project management skills and the ability to manage multiple priorities Excellent communication and interpersonal skills, with the ability to build relationships across teams A passion for innovation and continuous improvement Proficiency in electrical design tools such as E-Plan and PDM works E-Plan training available for candidates with alternative software package experience In return, we offer: Competitive salary and benefits package Opportunities for professional development and growth A supportive and inclusive work environment The chance to work on exciting projects that contribute to national security If you are a British Passport holder and ready to take on a new challenge, we want to hear from you. Join our team and help us continue to deliver high-quality electrical engineering solutions. Apply today!
An industry-leading building services consultancy is seeking an Associate Director to join their dynamic Electrical Engineering team in Glasgow. This is an exciting opportunity for an experienced and ambitious individual to take on a leadership role and contribute to the growth and success of the company. Roles and Responsibilities: Lead and manage a team of electrical engineers, providing technical guidance and mentorship Oversee the delivery of high-quality electrical designs across a diverse project portfolio Develop and maintain strong client relationships, ensuring client satisfaction and generating repeat business Contribute to the development and implementation of the company's strategic objectives Identify and pursue new business opportunities, collaborating with other disciplines and offices Ensure compliance with quality standards, health and safety regulations, and company policies Manage project budgets, resources, and timelines, ensuring profitable project delivery Represent the company at industry events, conferences, and client meetings Drive innovation and continuous improvement within the electrical engineering team Requirements: Chartered Engineer status with a relevant professional body (eg, CIBSE, IET) Proven track record of leading and managing electrical engineering teams in a consultancy environment Extensive experience in electrical building services design across a range of sectors Strong technical knowledge and understanding of current industry standards and regulations Excellent leadership, communication, and interpersonal skills Ability to develop and maintain client relationships at a senior level Commercial acumen and understanding of financial management principles Commitment to professional development and knowledge sharing Proficiency in relevant design software and tools Benefits: Highly competitive salary, commensurate with experience and qualifications Comprehensive benefits package, including private healthcare, pension, and generous annual leave Opportunities for career progression and professional development within a growing company Exposure to high-profile, innovative projects across various sectors Collaborative and supportive work environment with a focus on work-life balance Flexible working arrangements, including option for hybrid working and flexible hours Company support for professional memberships and ongoing training Opportunities to contribute to the company's corporate social responsibility initiatives
17/05/2024
Full time
An industry-leading building services consultancy is seeking an Associate Director to join their dynamic Electrical Engineering team in Glasgow. This is an exciting opportunity for an experienced and ambitious individual to take on a leadership role and contribute to the growth and success of the company. Roles and Responsibilities: Lead and manage a team of electrical engineers, providing technical guidance and mentorship Oversee the delivery of high-quality electrical designs across a diverse project portfolio Develop and maintain strong client relationships, ensuring client satisfaction and generating repeat business Contribute to the development and implementation of the company's strategic objectives Identify and pursue new business opportunities, collaborating with other disciplines and offices Ensure compliance with quality standards, health and safety regulations, and company policies Manage project budgets, resources, and timelines, ensuring profitable project delivery Represent the company at industry events, conferences, and client meetings Drive innovation and continuous improvement within the electrical engineering team Requirements: Chartered Engineer status with a relevant professional body (eg, CIBSE, IET) Proven track record of leading and managing electrical engineering teams in a consultancy environment Extensive experience in electrical building services design across a range of sectors Strong technical knowledge and understanding of current industry standards and regulations Excellent leadership, communication, and interpersonal skills Ability to develop and maintain client relationships at a senior level Commercial acumen and understanding of financial management principles Commitment to professional development and knowledge sharing Proficiency in relevant design software and tools Benefits: Highly competitive salary, commensurate with experience and qualifications Comprehensive benefits package, including private healthcare, pension, and generous annual leave Opportunities for career progression and professional development within a growing company Exposure to high-profile, innovative projects across various sectors Collaborative and supportive work environment with a focus on work-life balance Flexible working arrangements, including option for hybrid working and flexible hours Company support for professional memberships and ongoing training Opportunities to contribute to the company's corporate social responsibility initiatives
NO SPONSORSHIP ServiceNow Engineer - CMDB, ITOM, Event Management - Technical Experience as a platform owner in the ServiceNow ecosystem. We have found that many of them have System Administration experience but find that they are more functional when it comes to actual platform administration. Proficiency in Scripting Javascript, GlideScript etc. Many candidates understand Scripting in the platform, but it seems like we are getting candidates that are crossing from the functional side of the platform over to the technical side. Experience working with custom apps . Many junior developers do not have this experience even if they have worked in a consulting capacity. Experience working in the ITSM space . Our team needs a resource who can partner with the stakeholders internally and externally. We will be relying on their senior level architecture experience in key strategic situations that affect the business roadmap. A strong understanding of CMDB . We need someone who can come in and provide SME level guidance to the team from a best practice standpoint. SALARY: $140k - $145k plus 15% bonus Location: Chicago - 3 days on site Summary The Software Engineer must have a background in development, system administration and can help others to contribute to platform improvements. Primary Duties and Responsibilities: Provide technical leadership for planning, designing, installing, testing and implementing solutions. Provide subject matter expertise on the ServiceNow Platform for CMDB, ITOM, Event Managemen. Qualifications: 5+ years of working experience in IT 5+ years of experience in implementing ServiceNow or similar platforms for CMDB, ITOM, Event Management 3+ years of experience with Javascript or other Scripting language Experience with RESTful APIs and JSON [Required] Ability to write clean, bug-free code that is easy to understand and easily maintainable Strong understanding of CMDB and aligning to CSDM 4.0 Experience with Scaled Agile Framework (SAFe), Agile/Scrum, and DevSecOps methodologies 5-7 years of experience of development and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certificates or Licenses: - ServiceNow or other low-code/COTS implementation certifications are desired.
16/05/2024
Full time
NO SPONSORSHIP ServiceNow Engineer - CMDB, ITOM, Event Management - Technical Experience as a platform owner in the ServiceNow ecosystem. We have found that many of them have System Administration experience but find that they are more functional when it comes to actual platform administration. Proficiency in Scripting Javascript, GlideScript etc. Many candidates understand Scripting in the platform, but it seems like we are getting candidates that are crossing from the functional side of the platform over to the technical side. Experience working with custom apps . Many junior developers do not have this experience even if they have worked in a consulting capacity. Experience working in the ITSM space . Our team needs a resource who can partner with the stakeholders internally and externally. We will be relying on their senior level architecture experience in key strategic situations that affect the business roadmap. A strong understanding of CMDB . We need someone who can come in and provide SME level guidance to the team from a best practice standpoint. SALARY: $140k - $145k plus 15% bonus Location: Chicago - 3 days on site Summary The Software Engineer must have a background in development, system administration and can help others to contribute to platform improvements. Primary Duties and Responsibilities: Provide technical leadership for planning, designing, installing, testing and implementing solutions. Provide subject matter expertise on the ServiceNow Platform for CMDB, ITOM, Event Managemen. Qualifications: 5+ years of working experience in IT 5+ years of experience in implementing ServiceNow or similar platforms for CMDB, ITOM, Event Management 3+ years of experience with Javascript or other Scripting language Experience with RESTful APIs and JSON [Required] Ability to write clean, bug-free code that is easy to understand and easily maintainable Strong understanding of CMDB and aligning to CSDM 4.0 Experience with Scaled Agile Framework (SAFe), Agile/Scrum, and DevSecOps methodologies 5-7 years of experience of development and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certificates or Licenses: - ServiceNow or other low-code/COTS implementation certifications are desired.
Quality Engineer Coventry Full time Permanent Role Our client, a world-leading automotive engineering and manufacturing company based in Coventry, is looking to hire a Quality Engineer on a Full time permanent basis. This role presents an excellent opportunity to join the quality team of an innovative industry leader, which is equipped with state-of-the-art manufacturing technologies and processes. As the Quality Engineer, your core objective will be to ensure effective quality control throughout the manufacturing operations. Key duties and responsibilities include: Developing and implementing inspection plans, procedures, performance standards, and control methodologies to adhere to internal quality guidelines and industry regulations Conducting risk-based thinking assessments on operational processes to determine quality assurance requirements Performing process capability and analytical studies to identify areas for defect reduction and quality improvement Working closely with cross-functional teams including manufacturing, procurement, and suppliers to drive quality culture throughout the supply chain ecosystem Capturing, monitoring, and analysing quality data to identify trends and deviations from set targets Driving continuous improvement projects by employing methods like 8D problem-solving and Six Sigma Creating management reports and dashboards that communicate key quality metrics to senior leadership Staying current with advancements in quality engineering disciplines, inspection technologies, automation solutions etc. The ideal candidate will have hands-on experience working within quality-focused manufacturing operations, preferably in the automotive industry. You should also demonstrate sharp analytical abilities, communication skills, leadership qualities and a passion for devising quality assurance strategies. This is a fantastic opportunity to take on an important quality role within a pioneering mobility manufacturer. If you meet the above profile and are keen to apply, please send your CV to (see below)
16/05/2024
Full time
Quality Engineer Coventry Full time Permanent Role Our client, a world-leading automotive engineering and manufacturing company based in Coventry, is looking to hire a Quality Engineer on a Full time permanent basis. This role presents an excellent opportunity to join the quality team of an innovative industry leader, which is equipped with state-of-the-art manufacturing technologies and processes. As the Quality Engineer, your core objective will be to ensure effective quality control throughout the manufacturing operations. Key duties and responsibilities include: Developing and implementing inspection plans, procedures, performance standards, and control methodologies to adhere to internal quality guidelines and industry regulations Conducting risk-based thinking assessments on operational processes to determine quality assurance requirements Performing process capability and analytical studies to identify areas for defect reduction and quality improvement Working closely with cross-functional teams including manufacturing, procurement, and suppliers to drive quality culture throughout the supply chain ecosystem Capturing, monitoring, and analysing quality data to identify trends and deviations from set targets Driving continuous improvement projects by employing methods like 8D problem-solving and Six Sigma Creating management reports and dashboards that communicate key quality metrics to senior leadership Staying current with advancements in quality engineering disciplines, inspection technologies, automation solutions etc. The ideal candidate will have hands-on experience working within quality-focused manufacturing operations, preferably in the automotive industry. You should also demonstrate sharp analytical abilities, communication skills, leadership qualities and a passion for devising quality assurance strategies. This is a fantastic opportunity to take on an important quality role within a pioneering mobility manufacturer. If you meet the above profile and are keen to apply, please send your CV to (see below)
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Stoke-on-trent, Staffordshire
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
iO associates are proud to partner with a well-established company that is leading provider of critical engineering services, which support national defence based in Devonport Plymouth who are looking for a driven and passionate Senior Quality Assurance Engineer to join the team. This is an exciting opportunity to join a Global Engineering Services and take the next step in your career! As the Senior Quality Assurance Engineer, you will be responsible to ensure that all company activities result in infrastructure that meets the required Quality standards and is fit for its intended purpose. In return for this, you'll receive a salary of up to £45,000, alongside some great benefits such as Pay overtime on hourly rate of salary + travel, subsidies and stay away fee. Job Title: Senior Quality Assurance Engineer Location: Plymouth UK Permanent Job/Onsite Responsibilities: Lead quality for projects within Devonport Facilities Programmes, Portfolios, and Project Business Units. Ensure Quality Management Plans, Inspection & Test Plans, and Lifetime Quality Records meet requirements. Represent Quality Function at Project meetings. Manage QAE team as required. Conduct internal and external audits and support 3rd party audits. Advise and collaborate with project teams on quality matters. Key Skills and Knowledge: Proficient in ISO 9001:2015. Familiar with continuous improvement techniques. Experience in auditing is essential. Key Behaviours and Technical Competencies: Experience in managing Quality Assurance and Quality Control in the Engineering sector, including supply chain functions, is advantageous. Knowledge of change management and improvement programmes. Familiarity with MOD quality systems and requirements. Understanding of nuclear site licence obligations and management arrangements. Background in construction. If you are passionate about working as a Quality Engineer contributing to the success of global company and interested in finding out more, don't hesitate and apply today!
16/05/2024
Full time
iO associates are proud to partner with a well-established company that is leading provider of critical engineering services, which support national defence based in Devonport Plymouth who are looking for a driven and passionate Senior Quality Assurance Engineer to join the team. This is an exciting opportunity to join a Global Engineering Services and take the next step in your career! As the Senior Quality Assurance Engineer, you will be responsible to ensure that all company activities result in infrastructure that meets the required Quality standards and is fit for its intended purpose. In return for this, you'll receive a salary of up to £45,000, alongside some great benefits such as Pay overtime on hourly rate of salary + travel, subsidies and stay away fee. Job Title: Senior Quality Assurance Engineer Location: Plymouth UK Permanent Job/Onsite Responsibilities: Lead quality for projects within Devonport Facilities Programmes, Portfolios, and Project Business Units. Ensure Quality Management Plans, Inspection & Test Plans, and Lifetime Quality Records meet requirements. Represent Quality Function at Project meetings. Manage QAE team as required. Conduct internal and external audits and support 3rd party audits. Advise and collaborate with project teams on quality matters. Key Skills and Knowledge: Proficient in ISO 9001:2015. Familiar with continuous improvement techniques. Experience in auditing is essential. Key Behaviours and Technical Competencies: Experience in managing Quality Assurance and Quality Control in the Engineering sector, including supply chain functions, is advantageous. Knowledge of change management and improvement programmes. Familiarity with MOD quality systems and requirements. Understanding of nuclear site licence obligations and management arrangements. Background in construction. If you are passionate about working as a Quality Engineer contributing to the success of global company and interested in finding out more, don't hesitate and apply today!
A Senior Data Engineer required by this leading research and analytics vendor to join an existing Data engineering/product function as they look to continually improve their product and application suite. As a senior member of the data practice you will - Promote best practice for data related projects Mentoring engineers Coordinating resources Aim for continuous improvement of the team Innovate with the use of new technologies Ideally you can demonstrate experience across a breadth of tools and technologies, including - Demonstrable professional Data experience Experience of working with semi or unstructured data sets like JSON Excellent understanding of DataBricks and PySpark Excellent understanding of SQL and CosmosDB databases Excellent knowledge of designing, constructing, administering, and maintaining data warehouses and data lakes. Knowledge of Azure Cloud Services Good understanding T-SQL programming Good exposure to Azure Data Lake technologies such as ADF, HDFS and Synapse Good knowledge of Data Governance, Data Catalog, Master Data Management Knowledge of Advanced Analytics and Model Management including Azure Databricks, Azure ML/MLFlow as well as deployment of models using Azure Kubernetes Service Please contact me for a full spec and discussion around the role, company, growth prospects and how you can contribute to the future of the business
15/05/2024
Full time
A Senior Data Engineer required by this leading research and analytics vendor to join an existing Data engineering/product function as they look to continually improve their product and application suite. As a senior member of the data practice you will - Promote best practice for data related projects Mentoring engineers Coordinating resources Aim for continuous improvement of the team Innovate with the use of new technologies Ideally you can demonstrate experience across a breadth of tools and technologies, including - Demonstrable professional Data experience Experience of working with semi or unstructured data sets like JSON Excellent understanding of DataBricks and PySpark Excellent understanding of SQL and CosmosDB databases Excellent knowledge of designing, constructing, administering, and maintaining data warehouses and data lakes. Knowledge of Azure Cloud Services Good understanding T-SQL programming Good exposure to Azure Data Lake technologies such as ADF, HDFS and Synapse Good knowledge of Data Governance, Data Catalog, Master Data Management Knowledge of Advanced Analytics and Model Management including Azure Databricks, Azure ML/MLFlow as well as deployment of models using Azure Kubernetes Service Please contact me for a full spec and discussion around the role, company, growth prospects and how you can contribute to the future of the business
Senior FPGA Engineer - Edinburgh (Hybrid) - To 60K plus Bonus Lorien's client, a Scottish success story and leader in their sector who already have a lot to be proud of, are continuing to grow. Having placed a number of people into the organisation ourselves, they have once again asked us to help them in their searches for new talent (especially after placing the Hiring Manager for this post ourselves!). On this occasion they are looking for a Senior FPGA Engineer to join their team, contribute to the ongoing improvements to the development of FPGA solutions at the heart of their product line, and drive designs from initial concept stages all the way through to production. You'll enjoy: Remuneration of up to £60,000 plus a great bonus scheme, annual salary reviews and a comprehensive benefits package Hybrid working model (3 days in office, 2 days WFH) Flexible working hours to suit your personal daily routines Being part of an organisation who not have not only helped millions of people across the globe but take very good care of their staff (we've placed many of them ourselves and their feedback has been great, we're happy to share it with you too) Rewarding work, career progression, upskilling opportunities and even more Some of what you'll be doing: Contributing to FPGA solutions, designs and specifications from concept generation to production Analysing existing designs and identifying areas for improvement HDL development; Pin Out generation, behavioural verification, hardware troubleshooting, and other relevant activities Developing design verification test methods for FPGA modules/systems Liaising with other teams regarding solution design intent, operation workflow, etc. Mentoring less senior members of the team as you go Researching new technologies for feature additions/ongoing improvements to the product portfolio Some of the things you'll bring to the table: Strong background in the FPGA domain and strong skills across VHDL development, Xilinx/Altera/Intel offerings, and ideally Scripting with the likes of TCL and/or Python Exposure to Hardware troubleshooting as well as logic analysers/oscilloscopes Ability to work as a commercially aware technical specialist within a highly collaborative, Agile and cross-functional R&D function Broad knowledge of relevant trends within the market, and ability to research and adapt to new technologies In return, our client offers their employees ample opportunities to flourish both technically and professionally, give back to the world in a very rewarding way, and enjoy a range of different benefits with people at the centre, such as flexible and hybrid working arrangements, bonuses, regular salary reviews, and much more. Apply now with your latest CV for immediate consideration. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
15/05/2024
Full time
Senior FPGA Engineer - Edinburgh (Hybrid) - To 60K plus Bonus Lorien's client, a Scottish success story and leader in their sector who already have a lot to be proud of, are continuing to grow. Having placed a number of people into the organisation ourselves, they have once again asked us to help them in their searches for new talent (especially after placing the Hiring Manager for this post ourselves!). On this occasion they are looking for a Senior FPGA Engineer to join their team, contribute to the ongoing improvements to the development of FPGA solutions at the heart of their product line, and drive designs from initial concept stages all the way through to production. You'll enjoy: Remuneration of up to £60,000 plus a great bonus scheme, annual salary reviews and a comprehensive benefits package Hybrid working model (3 days in office, 2 days WFH) Flexible working hours to suit your personal daily routines Being part of an organisation who not have not only helped millions of people across the globe but take very good care of their staff (we've placed many of them ourselves and their feedback has been great, we're happy to share it with you too) Rewarding work, career progression, upskilling opportunities and even more Some of what you'll be doing: Contributing to FPGA solutions, designs and specifications from concept generation to production Analysing existing designs and identifying areas for improvement HDL development; Pin Out generation, behavioural verification, hardware troubleshooting, and other relevant activities Developing design verification test methods for FPGA modules/systems Liaising with other teams regarding solution design intent, operation workflow, etc. Mentoring less senior members of the team as you go Researching new technologies for feature additions/ongoing improvements to the product portfolio Some of the things you'll bring to the table: Strong background in the FPGA domain and strong skills across VHDL development, Xilinx/Altera/Intel offerings, and ideally Scripting with the likes of TCL and/or Python Exposure to Hardware troubleshooting as well as logic analysers/oscilloscopes Ability to work as a commercially aware technical specialist within a highly collaborative, Agile and cross-functional R&D function Broad knowledge of relevant trends within the market, and ability to research and adapt to new technologies In return, our client offers their employees ample opportunities to flourish both technically and professionally, give back to the world in a very rewarding way, and enjoy a range of different benefits with people at the centre, such as flexible and hybrid working arrangements, bonuses, regular salary reviews, and much more. Apply now with your latest CV for immediate consideration. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Job Description Role Overview: SHIFT PATTERNS 3 DAYS 8AM-4PM 2 DAYS 12PM -8PM We're seeking a Senior Azure DevOps Engineer to join our dynamic team. This role requires a blend of technical expertise, leadership, and a passion for cloud technologies. You'll be instrumental in automating, optimizing, and securing our Azure environments, driving efficiency, and innovation across our projects. Responsibilities: Lead Azure infrastructure projects, ensuring best practices in CI/CD pipelines, monitoring, and security. Collaborate with development teams to implement scalable and secure cloud solutions. Drive the adoption of Infrastructure as Code (IaC) within Azure, enhancing automation and consistency. Mentor junior DevOps team members, sharing knowledge and fostering a culture of continuous improvement. Stay abreast of the latest Azure services and features, evaluating their potential impact on our projects. Ensure system reliability and performance, troubleshooting, and resolving issues proactively. Qualifications: Proven track record as an Azure DevOps Engineer, with extensive experience in Azure services. Strong background in CI/CD tooling, containerization (Docker, Kubernetes), and IaC (Terraform, ARM templates). Azure certifications (eg, Azure DevOps Engineer Expert, Azure Solutions Architect Expert) highly preferred. Excellent problem-solving skills, with the ability to lead projects and teams effectively. Familiarity with Agile methodologies and a commitment to best practices in DevOps. Outstanding communication skills, capable of working collaboratively across multidisciplinary teams. What We Offer: A key role in a consultancy at the forefront of public sector digital innovation. Opportunities for professional growth, with access to training and certifications. Competitive salary and benefits package, reflecting our commitment to our team's well-being and development. A collaborative, inclusive work environment where your ideas and contributions are valued. Application Process: Interested in shaping the future of digital public services? Apply by sending your CV and a cover letter detailing your Azure DevOps experience and what motivates you to join Scrumconnect Consulting. At Scrumconnect Consulting, we embrace diversity and encourage applications from all qualified candidates, regardless of background. Join us, and let's innovate together.
15/05/2024
Full time
Job Description Role Overview: SHIFT PATTERNS 3 DAYS 8AM-4PM 2 DAYS 12PM -8PM We're seeking a Senior Azure DevOps Engineer to join our dynamic team. This role requires a blend of technical expertise, leadership, and a passion for cloud technologies. You'll be instrumental in automating, optimizing, and securing our Azure environments, driving efficiency, and innovation across our projects. Responsibilities: Lead Azure infrastructure projects, ensuring best practices in CI/CD pipelines, monitoring, and security. Collaborate with development teams to implement scalable and secure cloud solutions. Drive the adoption of Infrastructure as Code (IaC) within Azure, enhancing automation and consistency. Mentor junior DevOps team members, sharing knowledge and fostering a culture of continuous improvement. Stay abreast of the latest Azure services and features, evaluating their potential impact on our projects. Ensure system reliability and performance, troubleshooting, and resolving issues proactively. Qualifications: Proven track record as an Azure DevOps Engineer, with extensive experience in Azure services. Strong background in CI/CD tooling, containerization (Docker, Kubernetes), and IaC (Terraform, ARM templates). Azure certifications (eg, Azure DevOps Engineer Expert, Azure Solutions Architect Expert) highly preferred. Excellent problem-solving skills, with the ability to lead projects and teams effectively. Familiarity with Agile methodologies and a commitment to best practices in DevOps. Outstanding communication skills, capable of working collaboratively across multidisciplinary teams. What We Offer: A key role in a consultancy at the forefront of public sector digital innovation. Opportunities for professional growth, with access to training and certifications. Competitive salary and benefits package, reflecting our commitment to our team's well-being and development. A collaborative, inclusive work environment where your ideas and contributions are valued. Application Process: Interested in shaping the future of digital public services? Apply by sending your CV and a cover letter detailing your Azure DevOps experience and what motivates you to join Scrumconnect Consulting. At Scrumconnect Consulting, we embrace diversity and encourage applications from all qualified candidates, regardless of background. Join us, and let's innovate together.
Python Back End engineers are required by this leading Product company as they look to bring their development back in-house and build out the functionality on an already-successful platform operating in a niche space with a fantastic client base.You will be spearheading the creation and deployment of ground-breaking software solutions Key Responsibilities: Work as part of a cross-functional team to help drive the development of new features Lead change, innovation, and drive transformation within our teams: your expertise will identify opportunities for improvement in our Front End applications, tooling, and architecture. Ensure best practices and patterns: you will advocate and enforce best standards, and patterns. Your deep understanding of Front End technologies will help you to guide your peers - ensuring that our code is of high quality. Work on automation and process improvement: you will increase efficiency, reliability, and scalability, by creating automated processes that improve development workflows. Promote engineering ways of working: by taking the lead in establishing the importance of engineering first principles in your team and ensuring they are followed. Collaborate and share knowledge: you will engage with the engineering community, using your expertise to contribute to events and knowledge-sharing initiatives. You will inspire and motivate your peers to learn - improving their capabilities. Participate in hiring new engineers: you will be part of the interview and hiring process, using your experience and insights to identify top talent. You will help build the engineering team. Required Skills and Qualifications: Significant experience in API and web application development using Python with Flask and/or FastAPI Experience with creating REST APIs Experience with Cloud Functions, ideally in Google Cloud/Terraform Experience with containerisation - Docker/Kubernetes Ability to design architectures to meet scalability, reliability and security targets Good problem-solving skills with an emphasis on product development In-depth understanding of best practices, coding standards, and architectural patterns in Back End development. Experience in automating builds, code checks, and releases using industry-standard tools. Knowledge and experience of Agile methodologies and practices Experience of B2B2C SaaS products would be an advantage The role requires 2 days a week in the London office
15/05/2024
Full time
Python Back End engineers are required by this leading Product company as they look to bring their development back in-house and build out the functionality on an already-successful platform operating in a niche space with a fantastic client base.You will be spearheading the creation and deployment of ground-breaking software solutions Key Responsibilities: Work as part of a cross-functional team to help drive the development of new features Lead change, innovation, and drive transformation within our teams: your expertise will identify opportunities for improvement in our Front End applications, tooling, and architecture. Ensure best practices and patterns: you will advocate and enforce best standards, and patterns. Your deep understanding of Front End technologies will help you to guide your peers - ensuring that our code is of high quality. Work on automation and process improvement: you will increase efficiency, reliability, and scalability, by creating automated processes that improve development workflows. Promote engineering ways of working: by taking the lead in establishing the importance of engineering first principles in your team and ensuring they are followed. Collaborate and share knowledge: you will engage with the engineering community, using your expertise to contribute to events and knowledge-sharing initiatives. You will inspire and motivate your peers to learn - improving their capabilities. Participate in hiring new engineers: you will be part of the interview and hiring process, using your experience and insights to identify top talent. You will help build the engineering team. Required Skills and Qualifications: Significant experience in API and web application development using Python with Flask and/or FastAPI Experience with creating REST APIs Experience with Cloud Functions, ideally in Google Cloud/Terraform Experience with containerisation - Docker/Kubernetes Ability to design architectures to meet scalability, reliability and security targets Good problem-solving skills with an emphasis on product development In-depth understanding of best practices, coding standards, and architectural patterns in Back End development. Experience in automating builds, code checks, and releases using industry-standard tools. Knowledge and experience of Agile methodologies and practices Experience of B2B2C SaaS products would be an advantage The role requires 2 days a week in the London office
London or Hampshire - £100-120k basic + bonus Leading Wealth Manager is seeking a Tech Lead/Lead Developer with Python and Django/other web framework to be based 2 days per week in either their London or Hampshire/Hants offices. Great opportunity to get into financial services as ALL industry backgrounds considered, however must have 2+ years team leading at least 2-3 software engineers Role Overview We are seeking a highly skilled and experienced Senior or Lead Developer who be responsible for overseeing the development process, guiding the team, and ensuring the successful delivery of high-quality software solutions. The ideal candidate will have a strong background in software development, using python and Django (or other similar/open source web framework) with some experience of mentoring more junior team members. Person Specification At least 2 years' experience in a Senior or (ideally) Lead Developer position At least 5 years' development experience, to include outstanding coding skills in developing Python Django and an appropriate Front End framework Experience of managing, motivating and leading a small team Relevant experience of working in a fast-moving, dynamic (ideally start up or similar) environment The successful candidate will be responsible for the following: Day to day management and leadership of the developers in the team, reporting into the Chief Technology Officer Provide mentoring and technical guidance to the team, including giving advice on specific technical queries Ensure team adherence to QA guidelines: Architect, design, and develop software applications, ensuring adherence to coding standards, best practices, and project requirements. Identify technical debt and inefficiencies in existing systems and propose solutions for improvement. Ensure appropriate testing support is in place: Drive the implementation of automated testing, continuous integration, and deployment processes to improve efficiency and quality. Set and enforce coding standards for the team Delivery of agreed web development activity, including the building and configuration of applications Scrum master duties, as require Ensure project and sprint milestones are achieved Input into the architecture and infrastructure required to scale the platform Liaison with the BA team and other key business stakeholders Documentation of technical specifications Creation of career paths and professional development opportunities in order to upskill and scale the team Deputise for the CTO, as required Experience with cloud technologies and platforms such as AWS, Azure, or Google Cloud Platform. Solid understanding of DevOps principles and experience with CI/CD pipelines.
15/05/2024
Full time
London or Hampshire - £100-120k basic + bonus Leading Wealth Manager is seeking a Tech Lead/Lead Developer with Python and Django/other web framework to be based 2 days per week in either their London or Hampshire/Hants offices. Great opportunity to get into financial services as ALL industry backgrounds considered, however must have 2+ years team leading at least 2-3 software engineers Role Overview We are seeking a highly skilled and experienced Senior or Lead Developer who be responsible for overseeing the development process, guiding the team, and ensuring the successful delivery of high-quality software solutions. The ideal candidate will have a strong background in software development, using python and Django (or other similar/open source web framework) with some experience of mentoring more junior team members. Person Specification At least 2 years' experience in a Senior or (ideally) Lead Developer position At least 5 years' development experience, to include outstanding coding skills in developing Python Django and an appropriate Front End framework Experience of managing, motivating and leading a small team Relevant experience of working in a fast-moving, dynamic (ideally start up or similar) environment The successful candidate will be responsible for the following: Day to day management and leadership of the developers in the team, reporting into the Chief Technology Officer Provide mentoring and technical guidance to the team, including giving advice on specific technical queries Ensure team adherence to QA guidelines: Architect, design, and develop software applications, ensuring adherence to coding standards, best practices, and project requirements. Identify technical debt and inefficiencies in existing systems and propose solutions for improvement. Ensure appropriate testing support is in place: Drive the implementation of automated testing, continuous integration, and deployment processes to improve efficiency and quality. Set and enforce coding standards for the team Delivery of agreed web development activity, including the building and configuration of applications Scrum master duties, as require Ensure project and sprint milestones are achieved Input into the architecture and infrastructure required to scale the platform Liaison with the BA team and other key business stakeholders Documentation of technical specifications Creation of career paths and professional development opportunities in order to upskill and scale the team Deputise for the CTO, as required Experience with cloud technologies and platforms such as AWS, Azure, or Google Cloud Platform. Solid understanding of DevOps principles and experience with CI/CD pipelines.
Request Technology - Craig Johnson
Chicago, Illinois
* Position is bonus eligible* Prestigious Financial Institution is currently seeking an Enterprise Monitoring Technical Lead Engineer with strong Splunk experience. Candidate will lead the investigating, planning, and implementing of the enterprise monitoring system, as well as identify areas for improvement, recommend allocation of resources, and work with solution architects to craft an appropriate remediation or enhancement for these systems. Responsibilities: Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems. Qualifications: Expert understanding of: Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITIL Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree in a related area 10+ years of related experience 10 years experience working in a distributed multi-platform environment. 3 years experience working with cloud native applications 3 years experience managing technical projects Cloud certification in AWS is a plus
14/05/2024
Full time
* Position is bonus eligible* Prestigious Financial Institution is currently seeking an Enterprise Monitoring Technical Lead Engineer with strong Splunk experience. Candidate will lead the investigating, planning, and implementing of the enterprise monitoring system, as well as identify areas for improvement, recommend allocation of resources, and work with solution architects to craft an appropriate remediation or enhancement for these systems. Responsibilities: Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems. Qualifications: Expert understanding of: Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITIL Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree in a related area 10+ years of related experience 10 years experience working in a distributed multi-platform environment. 3 years experience working with cloud native applications 3 years experience managing technical projects Cloud certification in AWS is a plus
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Financial Risk Management Systems Product Manager. Candidate will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Responsibilities: Act as the primary point of contact for stakeholders regarding the product backlog and product development Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining Products Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog Maintain direct communications with senior and middle management Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed Maintain Product Vision and Roadmap Understand regulatory requirements and drivers impacting development goals and plans Evaluate product changes and recommend needed process and system changes Develop functional capabilities within the organization by driving innovation and continuous process improvements Collaborate with cross-functional teams to define and prioritize the product backlog Refine the product backlog to ensure that it is ready for development Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. Collaborate with technology partners and teams to drive strategic plans for system development, integration and deployment Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner Document and/or sign-off on acceptance criteria for user stories Ensure that the product backlog is transparent, visible, and understood by all stakeholders Ensure there is a clear traceability of requirements to deliverables Ensure the product complies with all non-functional requirements Comply with all product delivery controls and procedures Continuously monitor and evaluate the product backlog to ensure that it is meeting stakeholder needs and delivering value Identify scope gaps and missing requirements by acquiring an in-depth understanding of current state capabilities (ie, Legacy system) and future state needs Proactively identify and escalates risks and issues to the leadership team. Monitor vendor performance (where applicable) against statements of work Meet complex business needs in an efficient, flexible, and ever-improving manner Indirectly supervise project team members from across FRM and internal technology teams. May involve direct supervision of individuals or teams within one year. Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Bachelor's degree (or equivalent) in relevant fields including Accounting, Finance, Computer Science, Management Information Systems, Engineering among others MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
14/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Financial Risk Management Systems Product Manager. Candidate will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Responsibilities: Act as the primary point of contact for stakeholders regarding the product backlog and product development Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining Products Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog Maintain direct communications with senior and middle management Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed Maintain Product Vision and Roadmap Understand regulatory requirements and drivers impacting development goals and plans Evaluate product changes and recommend needed process and system changes Develop functional capabilities within the organization by driving innovation and continuous process improvements Collaborate with cross-functional teams to define and prioritize the product backlog Refine the product backlog to ensure that it is ready for development Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. Collaborate with technology partners and teams to drive strategic plans for system development, integration and deployment Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner Document and/or sign-off on acceptance criteria for user stories Ensure that the product backlog is transparent, visible, and understood by all stakeholders Ensure there is a clear traceability of requirements to deliverables Ensure the product complies with all non-functional requirements Comply with all product delivery controls and procedures Continuously monitor and evaluate the product backlog to ensure that it is meeting stakeholder needs and delivering value Identify scope gaps and missing requirements by acquiring an in-depth understanding of current state capabilities (ie, Legacy system) and future state needs Proactively identify and escalates risks and issues to the leadership team. Monitor vendor performance (where applicable) against statements of work Meet complex business needs in an efficient, flexible, and ever-improving manner Indirectly supervise project team members from across FRM and internal technology teams. May involve direct supervision of individuals or teams within one year. Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Bachelor's degree (or equivalent) in relevant fields including Accounting, Finance, Computer Science, Management Information Systems, Engineering among others MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
*We are unable to sponsor as this is a permanent Full time role* *Onsite 5 days a week* A prestigious company is looking for a Sr. Oracle Fusion Business Analyst - Financials. This role is 70% functional and 30% technical. The BA will focus on configuration, implementation, and support of Oracle EBS R11i/R12 while focusing primarily on financial modules such as AR, AP, FA, GL, CM, etc. This person will upload data using FBDI and ADFdi. Responsibilities: Provide daily support for Oracle production, enhancement projects and lean initiatives related to Fusion Cloud and Oracle EBS. Facilitate business and systems analysis discussions and translate findings into clearly defined Business Requirements Document and Functional Design Document. Work with the development team in reviewing the Technical Design, validating to ensure the development delivers to the design. Demonstrated project management and presentation skills. Participate in System integration testing and User Acceptance testing with the business users to ensure a high-quality delivery. Research, design, configure, test, document, and manage implementation of system changes. Develop validation test plans, user and system procedures and training materials for customizations, upgrades, and patches. Provide expertise for IT projects and Oracle implementation support across the company; interface with all major business groups to implement business processes using Oracle. Provide technical resource support to users for various end user related tools. Makes process and systems improvement recommendations that assist the business in achieving its goals and objectives, leveraging best practices and professional experiences. Provide Cross Functional and Cross Location Project Management Support for Process Improvement Projects. Re-engineer existing business system processes to leverage the capabilities of Fusion Cloud and other signature applications. Develop and conduct training sessions for internal and field personnel on Fusion Cloud. Qualifications: Bachelor's Degree Business Degree required Minimum 5 years of experience working with Fusion Cloud and Oracle EBS R11i/R12 primarily in Financials, experience in other areas like SCM a plus. required Strong working knowledge of Finance Modules - Accounts Receivable, Accounts Payable, Fixed Assets, General Ledger, Cash Management, Subledger Accounting, Tax, Customer Data Management and Project Portfolio Management. Strong experience in Fusion Cloud implementations and production support. Experience in data upload using FBDI and ADFdi. Ability to design and configure solutions based on changing business needs including documenting requirements and creating functional design specifications. Experience in creating reports using OTBI and BI Publisher. Experience in Fusion Analytics a plus.
14/05/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* *Onsite 5 days a week* A prestigious company is looking for a Sr. Oracle Fusion Business Analyst - Financials. This role is 70% functional and 30% technical. The BA will focus on configuration, implementation, and support of Oracle EBS R11i/R12 while focusing primarily on financial modules such as AR, AP, FA, GL, CM, etc. This person will upload data using FBDI and ADFdi. Responsibilities: Provide daily support for Oracle production, enhancement projects and lean initiatives related to Fusion Cloud and Oracle EBS. Facilitate business and systems analysis discussions and translate findings into clearly defined Business Requirements Document and Functional Design Document. Work with the development team in reviewing the Technical Design, validating to ensure the development delivers to the design. Demonstrated project management and presentation skills. Participate in System integration testing and User Acceptance testing with the business users to ensure a high-quality delivery. Research, design, configure, test, document, and manage implementation of system changes. Develop validation test plans, user and system procedures and training materials for customizations, upgrades, and patches. Provide expertise for IT projects and Oracle implementation support across the company; interface with all major business groups to implement business processes using Oracle. Provide technical resource support to users for various end user related tools. Makes process and systems improvement recommendations that assist the business in achieving its goals and objectives, leveraging best practices and professional experiences. Provide Cross Functional and Cross Location Project Management Support for Process Improvement Projects. Re-engineer existing business system processes to leverage the capabilities of Fusion Cloud and other signature applications. Develop and conduct training sessions for internal and field personnel on Fusion Cloud. Qualifications: Bachelor's Degree Business Degree required Minimum 5 years of experience working with Fusion Cloud and Oracle EBS R11i/R12 primarily in Financials, experience in other areas like SCM a plus. required Strong working knowledge of Finance Modules - Accounts Receivable, Accounts Payable, Fixed Assets, General Ledger, Cash Management, Subledger Accounting, Tax, Customer Data Management and Project Portfolio Management. Strong experience in Fusion Cloud implementations and production support. Experience in data upload using FBDI and ADFdi. Ability to design and configure solutions based on changing business needs including documenting requirements and creating functional design specifications. Experience in creating reports using OTBI and BI Publisher. Experience in Fusion Analytics a plus.
Senior Software Engineer Join the Impact: We are delighted to be working exclusively with a client who is seeking a passionate software engineer who thrives on the transformative power of Data and AI. As a Senior Full Stack Engineer, you'll shape product development, tackle individual projects, engage with customers to solve real-world business challenges, and guide junior Engineers. Be part of their dynamic journey! What you'll do: Lead data analytics solution delivery and manage product roadmaps. Define, apply, and monitor software development best practices. Line management of engineering team members. Mentor and train junior staff. Design user-friendly interfaces and write efficient code. Collaborate with clients to understand data requirements. Manage and integrate customer and third-party data. Develop efficient database schema and architect solutions. Review colleagues' code and contribute to technical reports. Stay up to date with technology and support clients. What you'll have: Keen Interest in Technology: Actively seeks to expand technical knowledge. Technical Proficiency: Understands fundamental data structures, algorithm design, and problem-solving. Proactive and Innovative: Encourages continuous improvement. Thrives in a dynamic environment. Customer-Centric: Empathetic toward customer needs. Effective Communication Independent Problem Solver Leadership Qualities What you'll need: Web Application Frameworks: Proficient in modern single-page web application frameworks (JavaScript/TypeScript, HTML/CSS), ideally Angular. UX/UI Design: Experience with UX/UI design and design tools. Backend Development: Python and SQL. Database Skills: Understanding of database design and operation. Software Development Practices: Knowledge of cloud-native architectures, continuous integration, deployment, automated testing, and iterative product development. Methodologies: Expertise in Agile/SCRUM software development methodologies. Leadership and Collaboration: Experience mentoring and line managing engineers. Collaborative software development using version control (preferably GIT) What you'll get in return: Annual Leave: 35 days (including public holidays). Flexible Working: Core hours' flexibility. Financial Benefits: Competitive salary. Pension scheme. Private health insurance. Gym membership contribution. Professional Development: Opportunities for courses, books, exams, and conferences. Social and Recognition: Weekly knowledge sharing presentations. Regular company outings. Monthly staff acknowledgements and celebrations If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
14/05/2024
Full time
Senior Software Engineer Join the Impact: We are delighted to be working exclusively with a client who is seeking a passionate software engineer who thrives on the transformative power of Data and AI. As a Senior Full Stack Engineer, you'll shape product development, tackle individual projects, engage with customers to solve real-world business challenges, and guide junior Engineers. Be part of their dynamic journey! What you'll do: Lead data analytics solution delivery and manage product roadmaps. Define, apply, and monitor software development best practices. Line management of engineering team members. Mentor and train junior staff. Design user-friendly interfaces and write efficient code. Collaborate with clients to understand data requirements. Manage and integrate customer and third-party data. Develop efficient database schema and architect solutions. Review colleagues' code and contribute to technical reports. Stay up to date with technology and support clients. What you'll have: Keen Interest in Technology: Actively seeks to expand technical knowledge. Technical Proficiency: Understands fundamental data structures, algorithm design, and problem-solving. Proactive and Innovative: Encourages continuous improvement. Thrives in a dynamic environment. Customer-Centric: Empathetic toward customer needs. Effective Communication Independent Problem Solver Leadership Qualities What you'll need: Web Application Frameworks: Proficient in modern single-page web application frameworks (JavaScript/TypeScript, HTML/CSS), ideally Angular. UX/UI Design: Experience with UX/UI design and design tools. Backend Development: Python and SQL. Database Skills: Understanding of database design and operation. Software Development Practices: Knowledge of cloud-native architectures, continuous integration, deployment, automated testing, and iterative product development. Methodologies: Expertise in Agile/SCRUM software development methodologies. Leadership and Collaboration: Experience mentoring and line managing engineers. Collaborative software development using version control (preferably GIT) What you'll get in return: Annual Leave: 35 days (including public holidays). Flexible Working: Core hours' flexibility. Financial Benefits: Competitive salary. Pension scheme. Private health insurance. Gym membership contribution. Professional Development: Opportunities for courses, books, exams, and conferences. Social and Recognition: Weekly knowledge sharing presentations. Regular company outings. Monthly staff acknowledgements and celebrations If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.