I am pleased to be partnering with a high growth Technology organisation focusing on Open Source Cloud Telecommunications. The Senior Network and Voice Engineer will be responsible for providing support to all users Globally, managing security and maintenance for critical Infrastructure. Client Details Our client is a high growth business focusing in the Open Source Cloud Telecommunications space. This opportunity is offering a fantastic amount of autonomy, flexibility, training and career progression. Description The Senior Network and Voice Engineer on a day to day basis will be responsible for: Provide support for all users worldwide. Manage security and maintenance for Critical Network infrastructure Support, manage and maintain IT infrastructure, for the Voice systems. Train and communicate effectively with other members of the team Work with the wider Network Operations Team to provide support for production infrastructure and systems, including voice technologies. Assist in procurement of equipment, and configure according to company specifications for end users, and as part of Production infrastructure. Work with Technical Architects and upper Management to: -Design, deliver and document production and Internal IT infrastructure projects. -Design and implement policies to secure all systems. -Proactively Monitor and report on Voice network, escalating any risks -Provide technical support and mentoring for IT engineers within the team. -Help Define future architecture. Maintain accurate records for all infrastructure, equipment, and users Travel, as required, to company sites Profile The successful Senior Network and Voice Engineer should have: Experience in a similar technical support role. Strong troubleshooting abilities across a wide range of hardware/software technologies. Strong knowledge in the following areas: Microsoft Teams Network Azure knowledge is beneficial Telecommunications and Networks Unified Comms Microsoft Hyper-V (& System Center Virtual Machine Manager) VMware Esxi Cisco ASR's Juniper Routers Firewall Configuration (Palo Alto) Supporting Microsoft Technologies Strong Network understanding (LAN, WAN, Switches, VPN) Good understanding of voice technologies. SSL Certificates - configure and deploy Desirable: Knowledge of Dialogic or Ribbon SBC Certifications in Azure AZ-104 Teams Admin MS700 (or Similar) Cisco CCNA (or similar) Job Offer A competitive salary ranging from £50,000 to £55,000 per annum An inclusive benefits package A vibrant company culture that values innovation and collaboration Opportunities for professional growth and development in the Technology & Telecoms industry A convenient location in the heart of Cardiff or Bristol - Can offer fully remote if willing to travel when required.
13/05/2024
Full time
I am pleased to be partnering with a high growth Technology organisation focusing on Open Source Cloud Telecommunications. The Senior Network and Voice Engineer will be responsible for providing support to all users Globally, managing security and maintenance for critical Infrastructure. Client Details Our client is a high growth business focusing in the Open Source Cloud Telecommunications space. This opportunity is offering a fantastic amount of autonomy, flexibility, training and career progression. Description The Senior Network and Voice Engineer on a day to day basis will be responsible for: Provide support for all users worldwide. Manage security and maintenance for Critical Network infrastructure Support, manage and maintain IT infrastructure, for the Voice systems. Train and communicate effectively with other members of the team Work with the wider Network Operations Team to provide support for production infrastructure and systems, including voice technologies. Assist in procurement of equipment, and configure according to company specifications for end users, and as part of Production infrastructure. Work with Technical Architects and upper Management to: -Design, deliver and document production and Internal IT infrastructure projects. -Design and implement policies to secure all systems. -Proactively Monitor and report on Voice network, escalating any risks -Provide technical support and mentoring for IT engineers within the team. -Help Define future architecture. Maintain accurate records for all infrastructure, equipment, and users Travel, as required, to company sites Profile The successful Senior Network and Voice Engineer should have: Experience in a similar technical support role. Strong troubleshooting abilities across a wide range of hardware/software technologies. Strong knowledge in the following areas: Microsoft Teams Network Azure knowledge is beneficial Telecommunications and Networks Unified Comms Microsoft Hyper-V (& System Center Virtual Machine Manager) VMware Esxi Cisco ASR's Juniper Routers Firewall Configuration (Palo Alto) Supporting Microsoft Technologies Strong Network understanding (LAN, WAN, Switches, VPN) Good understanding of voice technologies. SSL Certificates - configure and deploy Desirable: Knowledge of Dialogic or Ribbon SBC Certifications in Azure AZ-104 Teams Admin MS700 (or Similar) Cisco CCNA (or similar) Job Offer A competitive salary ranging from £50,000 to £55,000 per annum An inclusive benefits package A vibrant company culture that values innovation and collaboration Opportunities for professional growth and development in the Technology & Telecoms industry A convenient location in the heart of Cardiff or Bristol - Can offer fully remote if willing to travel when required.
We are looking for a permanent SAP Manager (m/f/d) - Group Reporting for one of our clients in Switzerland. Start: June 2024 (Could be later) Location: Zürich + Occasional Travel Languages: English & German As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Tasks: * Encourage everyone to have a voice and invite opinion from all, including quieter members of the team. * Deal effectively with ambiguous and unstructured problems and situations. * Initiate open and candid coaching conversations at all levels. * Move easily between big picture thinking and managing relevant detail. * Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required. * Contribute technical knowledge in area of specialism. * Contribute to an environment where people and technology thrive together to accomplish more than they could apart. * Navigate the complexities of cross-border and/or diverse teams and engagements. * Initiate and lead open conversations with teams, clients and stakeholders to build trust. * Uphold the firm's code of ethics and business conduct. Requirements: * A degree (bachelor/master/diploma) preferred in business, IT, engineering or business information systems or digital discipline. Preferably focused and specialized on finance/controlling during your primarily and further education. * 5 years of experience in process consulting. * Design and implementation of SAP group consolidation solutions experience. * Focus on SAP S/4 HANA Group Reporting * Expert knowledge in group closing and financial consolidation topics. * Very good understanding of financial integration across finance and operations. * Experience setting up balance carry forward, currency translation, intercompany elimination, consolidation of investments and validation processes. * Fluent in English and German Nice to have: * Experience with other SAP consolidation solutions (SEM-BCS, EC-CS, BPC) * Other languages are a plus If you are interested, please apply with your latest CV Michael Bailey International is acting as an Employment Agency in relation to this vacancy.
13/05/2024
Full time
We are looking for a permanent SAP Manager (m/f/d) - Group Reporting for one of our clients in Switzerland. Start: June 2024 (Could be later) Location: Zürich + Occasional Travel Languages: English & German As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Tasks: * Encourage everyone to have a voice and invite opinion from all, including quieter members of the team. * Deal effectively with ambiguous and unstructured problems and situations. * Initiate open and candid coaching conversations at all levels. * Move easily between big picture thinking and managing relevant detail. * Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required. * Contribute technical knowledge in area of specialism. * Contribute to an environment where people and technology thrive together to accomplish more than they could apart. * Navigate the complexities of cross-border and/or diverse teams and engagements. * Initiate and lead open conversations with teams, clients and stakeholders to build trust. * Uphold the firm's code of ethics and business conduct. Requirements: * A degree (bachelor/master/diploma) preferred in business, IT, engineering or business information systems or digital discipline. Preferably focused and specialized on finance/controlling during your primarily and further education. * 5 years of experience in process consulting. * Design and implementation of SAP group consolidation solutions experience. * Focus on SAP S/4 HANA Group Reporting * Expert knowledge in group closing and financial consolidation topics. * Very good understanding of financial integration across finance and operations. * Experience setting up balance carry forward, currency translation, intercompany elimination, consolidation of investments and validation processes. * Fluent in English and German Nice to have: * Experience with other SAP consolidation solutions (SEM-BCS, EC-CS, BPC) * Other languages are a plus If you are interested, please apply with your latest CV Michael Bailey International is acting as an Employment Agency in relation to this vacancy.
Microsoft Dynamics 365 - Finance & Supply Chain Management Hybrid/Remote Roles and Responsibilities: As a D365 F&SCM Solutions Architect specialising in Microsoft Business Application Technology, you will lead the development of all aspects of the technical/functional architecture and design for complex change projects/programmes. This will involve developing high-level designs/solution blueprints and managing their translation into low-level designs. As a Solution Architect, you will be expected to work concurrently on a portfolio of programmes, projects, and consultancy engagements. Work alongside technical architects and integration leads to craft power App solutions for interactions within D365 applications. Keep Senior Developers/Integration Leads/Technical Architects/Project Managers in the loop with regular progress updates and insights into any risks or challenges. Dive into technical design documents and integration design documents to ensure developments align with requirements. Contribute to development activities within assigned project teams, addressing known integrations and technical gaps. Adhere to best practices and guidelines, ensuring all code undergoes peer review and is thoroughly documented. Support regular quality audits for Implementation Programmers related to D365 F&SCM. Participate in routine meetings with technical team leads to share updates on workload and performance. Understand the performance implications of development techniques to be employed. Raise any risks or concerns promptly to senior team members. Preferred Qualifications: Microsoft Dynamics 365 Certifications Bachelor's Degree in Computer Science, Computer Engineering, or a related field. Required Skills and Experience. Experience in business processes including Finance, Manufacturing, Retail and Supply Chain. Dynamics 365 F&SCM/Finance and Operations. Proficiency in Power Automate. Enterprise Architecture principles and standards. Proficiency in T SQL Scripting/development. Ability to write detailed technical documentation clearly and concisely. Understanding of security design principles for D365 F&SCM and Azure components, including authorisation mechanisms. Desirable Skills: Microsoft Certifications Familiarity with Azure Data Factory. knowledge of TFVC/Git and development control rules/processes. Familiarity with C# code. Proficient in related technologies such as Microsoft Stack, Office 365, SSRS, SSIS, SharePoint, Microsoft Azure and Power BI Requirement: You must have the following visas/right to work to be eligible for this position: British Citizen, ILR, Dependant Visa, Pre-settled status etc. You must be UK-based to apply for this role. *If you don't have the right to work in the UK or are not located in the UK, you will be automatically rejected from the process due to client requirements. Apply Today!
13/05/2024
Full time
Microsoft Dynamics 365 - Finance & Supply Chain Management Hybrid/Remote Roles and Responsibilities: As a D365 F&SCM Solutions Architect specialising in Microsoft Business Application Technology, you will lead the development of all aspects of the technical/functional architecture and design for complex change projects/programmes. This will involve developing high-level designs/solution blueprints and managing their translation into low-level designs. As a Solution Architect, you will be expected to work concurrently on a portfolio of programmes, projects, and consultancy engagements. Work alongside technical architects and integration leads to craft power App solutions for interactions within D365 applications. Keep Senior Developers/Integration Leads/Technical Architects/Project Managers in the loop with regular progress updates and insights into any risks or challenges. Dive into technical design documents and integration design documents to ensure developments align with requirements. Contribute to development activities within assigned project teams, addressing known integrations and technical gaps. Adhere to best practices and guidelines, ensuring all code undergoes peer review and is thoroughly documented. Support regular quality audits for Implementation Programmers related to D365 F&SCM. Participate in routine meetings with technical team leads to share updates on workload and performance. Understand the performance implications of development techniques to be employed. Raise any risks or concerns promptly to senior team members. Preferred Qualifications: Microsoft Dynamics 365 Certifications Bachelor's Degree in Computer Science, Computer Engineering, or a related field. Required Skills and Experience. Experience in business processes including Finance, Manufacturing, Retail and Supply Chain. Dynamics 365 F&SCM/Finance and Operations. Proficiency in Power Automate. Enterprise Architecture principles and standards. Proficiency in T SQL Scripting/development. Ability to write detailed technical documentation clearly and concisely. Understanding of security design principles for D365 F&SCM and Azure components, including authorisation mechanisms. Desirable Skills: Microsoft Certifications Familiarity with Azure Data Factory. knowledge of TFVC/Git and development control rules/processes. Familiarity with C# code. Proficient in related technologies such as Microsoft Stack, Office 365, SSRS, SSIS, SharePoint, Microsoft Azure and Power BI Requirement: You must have the following visas/right to work to be eligible for this position: British Citizen, ILR, Dependant Visa, Pre-settled status etc. You must be UK-based to apply for this role. *If you don't have the right to work in the UK or are not located in the UK, you will be automatically rejected from the process due to client requirements. Apply Today!
Position: Backup Server Engineer - Level 3 (TSM/Cobalt Iron) Start Date: ASAP Contract Length : 18 Months Location : Kirchberg, Luxembourg Job Summary: As a Senior Backup Server Engineer, you will oversee the administration of TSM and Cobalt Iron platforms to provide top-tier backup and recovery services to our banking sector clients. Your role will involve resolving complex issues within the backup infrastructure, mentoring junior staff, and driving systematic improvements across the environment. You will be instrumental in hardware and software life cycle management, migrating systems to support strategic changes, and implementing backup infrastructure components. Additionally, your expertise will help automate backup processes and provide robust support both during and outside of standard hours. Key Responsibilities: - Deliver high-quality backup services, enhancing simplicity and client satisfaction. - Manage TSM and Cobalt Iron systems across Unix, Linux, and Windows server environments. - Design and implement backup infrastructure, including the management of backup repositories. - Provide advanced troubleshooting for issues related to backup tapes and storage. - Address critical incidents within the backup infrastructure, coordinating with multiple technical teams. - Offer guidance and mentorship to junior team members while managing your own workload. - Ensure deep expertise in TSM and Cobalt Iron operations, both via command line and GUI interfaces. - Facilitate timely responses from key vendors to maintain service levels. - Uphold strict adherence to company protocols such as change management, incident management, and problem management. - Employ automation tools to streamline backup processes effectively. Preferred Qualifications: - Advanced proficiency in Unix/Linux and Windows operating systems. - Proven success in script development and process optimization. - Strong client engagement skills and the ability to produce detailed operational reports. - Broad knowledge across technologies, especially in networking and operating systems. - Experience managing large-scale, critical backup infrastructures. Education & Experience: - Bachelor's degree in a related field or equivalent practical experience. - At least 10 years of experience in TSM administration, & 4 years in Cobalt Iron administration. - Comprehensive experience (minimum 10 years) in backup and recovery operations.
13/05/2024
Project-based
Position: Backup Server Engineer - Level 3 (TSM/Cobalt Iron) Start Date: ASAP Contract Length : 18 Months Location : Kirchberg, Luxembourg Job Summary: As a Senior Backup Server Engineer, you will oversee the administration of TSM and Cobalt Iron platforms to provide top-tier backup and recovery services to our banking sector clients. Your role will involve resolving complex issues within the backup infrastructure, mentoring junior staff, and driving systematic improvements across the environment. You will be instrumental in hardware and software life cycle management, migrating systems to support strategic changes, and implementing backup infrastructure components. Additionally, your expertise will help automate backup processes and provide robust support both during and outside of standard hours. Key Responsibilities: - Deliver high-quality backup services, enhancing simplicity and client satisfaction. - Manage TSM and Cobalt Iron systems across Unix, Linux, and Windows server environments. - Design and implement backup infrastructure, including the management of backup repositories. - Provide advanced troubleshooting for issues related to backup tapes and storage. - Address critical incidents within the backup infrastructure, coordinating with multiple technical teams. - Offer guidance and mentorship to junior team members while managing your own workload. - Ensure deep expertise in TSM and Cobalt Iron operations, both via command line and GUI interfaces. - Facilitate timely responses from key vendors to maintain service levels. - Uphold strict adherence to company protocols such as change management, incident management, and problem management. - Employ automation tools to streamline backup processes effectively. Preferred Qualifications: - Advanced proficiency in Unix/Linux and Windows operating systems. - Proven success in script development and process optimization. - Strong client engagement skills and the ability to produce detailed operational reports. - Broad knowledge across technologies, especially in networking and operating systems. - Experience managing large-scale, critical backup infrastructures. Education & Experience: - Bachelor's degree in a related field or equivalent practical experience. - At least 10 years of experience in TSM administration, & 4 years in Cobalt Iron administration. - Comprehensive experience (minimum 10 years) in backup and recovery operations.
We are looking for a permanent SAP Manager (m/f/d) - Group Reporting for one of our clients in Switzerland. Start: June 2024 (Could be later) Location: Zürich + Occasional Travel Languages: English & German As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Tasks: * Encourage everyone to have a voice and invite opinion from all, including quieter members of the team. * Deal effectively with ambiguous and unstructured problems and situations. * Initiate open and candid coaching conversations at all levels. * Move easily between big picture thinking and managing relevant detail. * Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required. * Contribute technical knowledge in area of specialism. * Contribute to an environment where people and technology thrive together to accomplish more than they could apart. * Navigate the complexities of cross-border and/or diverse teams and engagements. * Initiate and lead open conversations with teams, clients and stakeholders to build trust. * Uphold the firm's code of ethics and business conduct. Requirements: * A degree (bachelor/master/diploma) preferred in business, IT, engineering or business information systems or digital discipline. Preferably focused and specialized on finance/controlling during your primarily and further education. * 5 years of experience in process consulting. * Design and implementation of SAP group consolidation solutions experience. * Focus on SAP S/4 HANA Group Reporting * Expert knowledge in group closing and financial consolidation topics. * Very good understanding of financial integration across finance and operations. * Experience setting up balance carry forward, currency translation, intercompany elimination, consolidation of investments and validation processes. * Fluent in English and German Nice to have: * Experience with other SAP consolidation solutions (SEM-BCS, EC-CS, BPC) * Other languages are a plus If you are interested, please apply with your latest CV Michael Bailey International is acting as an Employment Agency in relation to this vacancy.
10/05/2024
Full time
We are looking for a permanent SAP Manager (m/f/d) - Group Reporting for one of our clients in Switzerland. Start: June 2024 (Could be later) Location: Zürich + Occasional Travel Languages: English & German As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Tasks: * Encourage everyone to have a voice and invite opinion from all, including quieter members of the team. * Deal effectively with ambiguous and unstructured problems and situations. * Initiate open and candid coaching conversations at all levels. * Move easily between big picture thinking and managing relevant detail. * Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required. * Contribute technical knowledge in area of specialism. * Contribute to an environment where people and technology thrive together to accomplish more than they could apart. * Navigate the complexities of cross-border and/or diverse teams and engagements. * Initiate and lead open conversations with teams, clients and stakeholders to build trust. * Uphold the firm's code of ethics and business conduct. Requirements: * A degree (bachelor/master/diploma) preferred in business, IT, engineering or business information systems or digital discipline. Preferably focused and specialized on finance/controlling during your primarily and further education. * 5 years of experience in process consulting. * Design and implementation of SAP group consolidation solutions experience. * Focus on SAP S/4 HANA Group Reporting * Expert knowledge in group closing and financial consolidation topics. * Very good understanding of financial integration across finance and operations. * Experience setting up balance carry forward, currency translation, intercompany elimination, consolidation of investments and validation processes. * Fluent in English and German Nice to have: * Experience with other SAP consolidation solutions (SEM-BCS, EC-CS, BPC) * Other languages are a plus If you are interested, please apply with your latest CV Michael Bailey International is acting as an Employment Agency in relation to this vacancy.
Quality Engineer Coventry Full time Permanent Role Our client, a world-leading automotive engineering and manufacturing company based in Coventry, is looking to hire a Quality Engineer on a Full time permanent basis. This role presents an excellent opportunity to join the quality team of an innovative industry leader, which is equipped with state-of-the-art manufacturing technologies and processes. As the Quality Engineer, your core objective will be to ensure effective quality control throughout the manufacturing operations. Key duties and responsibilities include: Developing and implementing inspection plans, procedures, performance standards, and control methodologies to adhere to internal quality guidelines and industry regulations Conducting risk-based thinking assessments on operational processes to determine quality assurance requirements Performing process capability and analytical studies to identify areas for defect reduction and quality improvement Working closely with cross-functional teams including manufacturing, procurement, and suppliers to drive quality culture throughout the supply chain ecosystem Capturing, monitoring, and analysing quality data to identify trends and deviations from set targets Driving continuous improvement projects by employing methods like 8D problem-solving and Six Sigma Creating management reports and dashboards that communicate key quality metrics to senior leadership Staying current with advancements in quality engineering disciplines, inspection technologies, automation solutions etc. The ideal candidate will have hands-on experience working within quality-focused manufacturing operations, preferably in the automotive industry. You should also demonstrate sharp analytical abilities, communication skills, leadership qualities and a passion for devising quality assurance strategies. This is a fantastic opportunity to take on an important quality role within a pioneering mobility manufacturer. If you meet the above profile and are keen to apply, please send your CV to (see below)
09/05/2024
Full time
Quality Engineer Coventry Full time Permanent Role Our client, a world-leading automotive engineering and manufacturing company based in Coventry, is looking to hire a Quality Engineer on a Full time permanent basis. This role presents an excellent opportunity to join the quality team of an innovative industry leader, which is equipped with state-of-the-art manufacturing technologies and processes. As the Quality Engineer, your core objective will be to ensure effective quality control throughout the manufacturing operations. Key duties and responsibilities include: Developing and implementing inspection plans, procedures, performance standards, and control methodologies to adhere to internal quality guidelines and industry regulations Conducting risk-based thinking assessments on operational processes to determine quality assurance requirements Performing process capability and analytical studies to identify areas for defect reduction and quality improvement Working closely with cross-functional teams including manufacturing, procurement, and suppliers to drive quality culture throughout the supply chain ecosystem Capturing, monitoring, and analysing quality data to identify trends and deviations from set targets Driving continuous improvement projects by employing methods like 8D problem-solving and Six Sigma Creating management reports and dashboards that communicate key quality metrics to senior leadership Staying current with advancements in quality engineering disciplines, inspection technologies, automation solutions etc. The ideal candidate will have hands-on experience working within quality-focused manufacturing operations, preferably in the automotive industry. You should also demonstrate sharp analytical abilities, communication skills, leadership qualities and a passion for devising quality assurance strategies. This is a fantastic opportunity to take on an important quality role within a pioneering mobility manufacturer. If you meet the above profile and are keen to apply, please send your CV to (see below)
Are you a talented Hardware Engineer seeking an innovative role in IoT and smart technology? Lynx Recruitment is recruiting for a Senior Hardware Engineer to join our clients' team in Cambridge, UK. You will work in their state-of-the-art office adjacent to the prestigious Cambridge Science Park, with access to prototype labs, equipment and collaboration spaces. As a key member of the hardware team, you will design, develop and test innovative narrowband RF devices and modules. Responsibilities: Support hardware development projects from concept to production Design and layout PCBs, select components, create prototypes Perform testing to verify and validate product performance Execute field trials and manage external test facilities Collaborate with software, operations and test engineers Requirements: Degree in Electronic/Electrical Engineering or similar experience 5+ years hardware design and test experience Knowledge of RF systems, cellular protocols, TCP/IP, etc. Proficiency with Altium, CAD tools and lab equipment Excellent analytical and troubleshooting skills Strong communication and teamwork abilities Our client offers a competitive salary, share options, health insurance, pension contributions and 25 days holiday. If you are seeking to progress your career in IoT/electronics design at an innovative tech company, apply today!
09/05/2024
Full time
Are you a talented Hardware Engineer seeking an innovative role in IoT and smart technology? Lynx Recruitment is recruiting for a Senior Hardware Engineer to join our clients' team in Cambridge, UK. You will work in their state-of-the-art office adjacent to the prestigious Cambridge Science Park, with access to prototype labs, equipment and collaboration spaces. As a key member of the hardware team, you will design, develop and test innovative narrowband RF devices and modules. Responsibilities: Support hardware development projects from concept to production Design and layout PCBs, select components, create prototypes Perform testing to verify and validate product performance Execute field trials and manage external test facilities Collaborate with software, operations and test engineers Requirements: Degree in Electronic/Electrical Engineering or similar experience 5+ years hardware design and test experience Knowledge of RF systems, cellular protocols, TCP/IP, etc. Proficiency with Altium, CAD tools and lab equipment Excellent analytical and troubleshooting skills Strong communication and teamwork abilities Our client offers a competitive salary, share options, health insurance, pension contributions and 25 days holiday. If you are seeking to progress your career in IoT/electronics design at an innovative tech company, apply today!
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Principal Data Architect with Kafka and Data Lakes experience. Candidate will be responsible for data architecture and design to support all IT areas of the business. This role will establish standards, coordinate solution design with subject matter owners, document and design solutions and ensure strategic goals are met at the operational level. The role will be a primary contributor to the Joint Technology Strategy and oversee and conduct evaluations of technology and process during proofs-of-concept/value. Responsibilities: Design the data architecture of organization to support data driven vision Create design and blueprint of the data capabilities for the organization within the data framework Analyze structural requirements for new solutions and applications Optimize new and current database systems Responsible for requirements-based analysis and selection of data tools Responsible for setting up and enforcement of Data Modeling standards Responsible for creating logical and conceptual data models Ensure that data architecture principles are adhered to across the enterprise Assist in building data taxonomy and aligning it with business processes Work with Data Governance, IT, and data stewards on design of the strategic solution to data quality issues Advises team of IT technology standards requirements, methodologies, and processes. Drives short and long term architecture strategy for the overall IT project portfolio for key business segments. Responsible for comprehensive infrastructure designs including all aspects of IT. Participates in proof of concepts to assist in defining technology direction and enabling business strategy. Communicates and validates program architecture with infrastructure, project management and technology services teams. Conducts end to end technical plan design. Develop enterprise standards to ensure compatibility and integration of platforms in a multi-vendor platform environment. Design and develop infrastructure and solution documentation and blueprints. Responsible for impact analysis and design modifications of existing systems to support new solutions and integrations. Develops specifications for solutions integrations. Maintain documentation library on standard procedures and approved solution configurations. Communicate and coordinate between IT, Application Development, Operations, and Management. Uses traditional and Agile project/product approaches to execute projects and achieve business outcomes. Drive business results through process and informal leadership. Qualifications: Experience in design of data lake/warehouse solutions, preferably in the cloud Experience in schema design for relational and non-relational data and messaging protocols Experience in design of data science and data analytics solutions [Required] Ability to prioritize critical versus non-critical issues and communicate effectively to management. [Required] Proven ability to contribute consistently and positively in a dynamic, fast-paced, and highly regulated environment. [Required] Proven ability to facilitate project alignment between business and technical teams. [Required] Demonstrated ability to dig beyond the surface to uncover root causes and offer solutions that could deliver effective and efficient outcomes. [Required] Experience operating in a collaborative environment to solve cross-functional problems. [Required] Self-directed and detail oriented. [Required] Highly effective organization and planning skills. Technical Skills: Experience with Kafka and Protocol Buffers Expertise in both SQL and No SQL databases Expertise with BI tools (Tableau, Power BI etc) Expertise with federated query tools such as Presto/Trino Experience with data lake file formats such as Avro, Parquet, ORC [Required] Experience in extracting and developing technical requirements from business goals and needs. [Required] Experience in solution integration and operability. [Required] Experience working with Infrastructure Technologies and Teams. [Required] Proficiency in using Microsoft Office products (Word, Excel, PowerPoint, Visio) [Required] Experience using Service-now or similar [Required] 10+ years of progressive experience leading to a Senior-level Data Architect, Data Engineer, DBA, consultant, technical lead [Preferred] Bachelor's degree or higher in a technical field [Preferred] Process improvement certifications such as Lean/Six Sigma [Preferred] IT service or process management certifications such as ITIL or ITAM
09/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Principal Data Architect with Kafka and Data Lakes experience. Candidate will be responsible for data architecture and design to support all IT areas of the business. This role will establish standards, coordinate solution design with subject matter owners, document and design solutions and ensure strategic goals are met at the operational level. The role will be a primary contributor to the Joint Technology Strategy and oversee and conduct evaluations of technology and process during proofs-of-concept/value. Responsibilities: Design the data architecture of organization to support data driven vision Create design and blueprint of the data capabilities for the organization within the data framework Analyze structural requirements for new solutions and applications Optimize new and current database systems Responsible for requirements-based analysis and selection of data tools Responsible for setting up and enforcement of Data Modeling standards Responsible for creating logical and conceptual data models Ensure that data architecture principles are adhered to across the enterprise Assist in building data taxonomy and aligning it with business processes Work with Data Governance, IT, and data stewards on design of the strategic solution to data quality issues Advises team of IT technology standards requirements, methodologies, and processes. Drives short and long term architecture strategy for the overall IT project portfolio for key business segments. Responsible for comprehensive infrastructure designs including all aspects of IT. Participates in proof of concepts to assist in defining technology direction and enabling business strategy. Communicates and validates program architecture with infrastructure, project management and technology services teams. Conducts end to end technical plan design. Develop enterprise standards to ensure compatibility and integration of platforms in a multi-vendor platform environment. Design and develop infrastructure and solution documentation and blueprints. Responsible for impact analysis and design modifications of existing systems to support new solutions and integrations. Develops specifications for solutions integrations. Maintain documentation library on standard procedures and approved solution configurations. Communicate and coordinate between IT, Application Development, Operations, and Management. Uses traditional and Agile project/product approaches to execute projects and achieve business outcomes. Drive business results through process and informal leadership. Qualifications: Experience in design of data lake/warehouse solutions, preferably in the cloud Experience in schema design for relational and non-relational data and messaging protocols Experience in design of data science and data analytics solutions [Required] Ability to prioritize critical versus non-critical issues and communicate effectively to management. [Required] Proven ability to contribute consistently and positively in a dynamic, fast-paced, and highly regulated environment. [Required] Proven ability to facilitate project alignment between business and technical teams. [Required] Demonstrated ability to dig beyond the surface to uncover root causes and offer solutions that could deliver effective and efficient outcomes. [Required] Experience operating in a collaborative environment to solve cross-functional problems. [Required] Self-directed and detail oriented. [Required] Highly effective organization and planning skills. Technical Skills: Experience with Kafka and Protocol Buffers Expertise in both SQL and No SQL databases Expertise with BI tools (Tableau, Power BI etc) Expertise with federated query tools such as Presto/Trino Experience with data lake file formats such as Avro, Parquet, ORC [Required] Experience in extracting and developing technical requirements from business goals and needs. [Required] Experience in solution integration and operability. [Required] Experience working with Infrastructure Technologies and Teams. [Required] Proficiency in using Microsoft Office products (Word, Excel, PowerPoint, Visio) [Required] Experience using Service-now or similar [Required] 10+ years of progressive experience leading to a Senior-level Data Architect, Data Engineer, DBA, consultant, technical lead [Preferred] Bachelor's degree or higher in a technical field [Preferred] Process improvement certifications such as Lean/Six Sigma [Preferred] IT service or process management certifications such as ITIL or ITAM
Position: Windows/Dell Infra Admin Location: Rugby, UK Duration: Permanent JOB DESCRIPTION: As a Senior Windows Infrastructure Admin/Engineer, you'll have a broad remit of responsibilities across the entire Windows infrastructure, service operations and support, including Active Directory, DNS, DHCP, Group policy, MFA (Multi-Factor Authentication) and Windows Server 2003 to 2012 R2 and Widows desktop solutions. You will proactively troubleshoot complex issues, devising innovative solutions and proactively introducing improvements, enhancements, and automation. Working with a wide variety of platforms and programming languages, you will be a key player in delivering a reliable, high-quality trading environment as part of a diverse, globally distributed team. Essential Responsibilities/Qualifications: Take ownership of Active Directory and Windows Server infrastructure, service operations and support. Proven track record in a similar role supporting and maintaining Microsoft AD & Server Environments. Lead on all phases of Active Directory and Windows Server estate life cycle management. Lead on troubleshooting Active Directory, DNS, DHCP, MFA and Group Policy issues. Strong technical experience in administering MFA (Multi-Factor Authentication) technologies across server and client components. Actively manage and monitor Active Directory and Server estate related ServiceNow tickets, and remediations from monitoring and alerting systems. Strong Windows Support Skills - 2012 to 2019. Experience in supporting MS Exchange. Experience in Microsoft 365 services and Endpoint Manager Good knowledge of VMWare ESX. Strong PowerShell, SCCM and SCOM skills. Contribute to IT infrastructure related security, maintenance, performance, capacity, and life cycle management. Contribute reports on infrastructure operations, services, and major incidents. Create and maintain work plans, design, and operations documentation sets. Create and review change requests to support project delivery and operational change. Work as part of a team to deliver complex solutions as lead specialist, project team resource or technical support. Good understanding of ITIL & related processes. Liaise with third parties and vendors. ITILv3/ITIL4 certified or recent relevant experience working in ITIL controlled environment. Experience writing process documentation including operational support guidelines, policies, and procedures. Strong Change management, Incident Management and Problem Management processes. Ability to create and maintain technical and design documents. Must be willing to work out of Rugby, UK site (subject to COVID regulations). Candidate must have the valid SC Clearance.
09/05/2024
Full time
Position: Windows/Dell Infra Admin Location: Rugby, UK Duration: Permanent JOB DESCRIPTION: As a Senior Windows Infrastructure Admin/Engineer, you'll have a broad remit of responsibilities across the entire Windows infrastructure, service operations and support, including Active Directory, DNS, DHCP, Group policy, MFA (Multi-Factor Authentication) and Windows Server 2003 to 2012 R2 and Widows desktop solutions. You will proactively troubleshoot complex issues, devising innovative solutions and proactively introducing improvements, enhancements, and automation. Working with a wide variety of platforms and programming languages, you will be a key player in delivering a reliable, high-quality trading environment as part of a diverse, globally distributed team. Essential Responsibilities/Qualifications: Take ownership of Active Directory and Windows Server infrastructure, service operations and support. Proven track record in a similar role supporting and maintaining Microsoft AD & Server Environments. Lead on all phases of Active Directory and Windows Server estate life cycle management. Lead on troubleshooting Active Directory, DNS, DHCP, MFA and Group Policy issues. Strong technical experience in administering MFA (Multi-Factor Authentication) technologies across server and client components. Actively manage and monitor Active Directory and Server estate related ServiceNow tickets, and remediations from monitoring and alerting systems. Strong Windows Support Skills - 2012 to 2019. Experience in supporting MS Exchange. Experience in Microsoft 365 services and Endpoint Manager Good knowledge of VMWare ESX. Strong PowerShell, SCCM and SCOM skills. Contribute to IT infrastructure related security, maintenance, performance, capacity, and life cycle management. Contribute reports on infrastructure operations, services, and major incidents. Create and maintain work plans, design, and operations documentation sets. Create and review change requests to support project delivery and operational change. Work as part of a team to deliver complex solutions as lead specialist, project team resource or technical support. Good understanding of ITIL & related processes. Liaise with third parties and vendors. ITILv3/ITIL4 certified or recent relevant experience working in ITIL controlled environment. Experience writing process documentation including operational support guidelines, policies, and procedures. Strong Change management, Incident Management and Problem Management processes. Ability to create and maintain technical and design documents. Must be willing to work out of Rugby, UK site (subject to COVID regulations). Candidate must have the valid SC Clearance.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Principal Data Architect with Kafka and Data Lakes experience. Candidate will be responsible for data architecture and design to support all IT areas of the business. This role will establish standards, coordinate solution design with subject matter owners, document and design solutions and ensure strategic goals are met at the operational level. The role will be a primary contributor to the Joint Technology Strategy and oversee and conduct evaluations of technology and process during proofs-of-concept/value. Responsibilities: Design the data architecture of organization to support data driven vision Create design and blueprint of the data capabilities for the organization within the data framework Analyze structural requirements for new solutions and applications Optimize new and current database systems Responsible for requirements-based analysis and selection of data tools Responsible for setting up and enforcement of Data Modeling standards Responsible for creating logical and conceptual data models Ensure that data architecture principles are adhered to across the enterprise Assist in building data taxonomy and aligning it with business processes Work with Data Governance, IT, and data stewards on design of the strategic solution to data quality issues Advises team of IT technology standards requirements, methodologies, and processes. Drives short and long term architecture strategy for the overall IT project portfolio for key business segments. Responsible for comprehensive infrastructure designs including all aspects of IT. Participates in proof of concepts to assist in defining technology direction and enabling business strategy. Communicates and validates program architecture with infrastructure, project management and technology services teams. Conducts end to end technical plan design. Develop enterprise standards to ensure compatibility and integration of platforms in a multi-vendor platform environment. Design and develop infrastructure and solution documentation and blueprints. Responsible for impact analysis and design modifications of existing systems to support new solutions and integrations. Develops specifications for solutions integrations. Maintain documentation library on standard procedures and approved solution configurations. Communicate and coordinate between IT, Application Development, Operations, and Management. Uses traditional and Agile project/product approaches to execute projects and achieve business outcomes. Drive business results through process and informal leadership. Qualifications: Experience in design of data lake/warehouse solutions, preferably in the cloud Experience in schema design for relational and non-relational data and messaging protocols Experience in design of data science and data analytics solutions [Required] Ability to prioritize critical versus non-critical issues and communicate effectively to management. [Required] Proven ability to contribute consistently and positively in a dynamic, fast-paced, and highly regulated environment. [Required] Proven ability to facilitate project alignment between business and technical teams. [Required] Demonstrated ability to dig beyond the surface to uncover root causes and offer solutions that could deliver effective and efficient outcomes. [Required] Experience operating in a collaborative environment to solve cross-functional problems. [Required] Self-directed and detail oriented. [Required] Highly effective organization and planning skills. Technical Skills: Experience with Kafka and Protocol Buffers Expertise in both SQL and No SQL databases Expertise with BI tools (Tableau, Power BI etc) Expertise with federated query tools such as Presto/Trino Experience with data lake file formats such as Avro, Parquet, ORC [Required] Experience in extracting and developing technical requirements from business goals and needs. [Required] Experience in solution integration and operability. [Required] Experience working with Infrastructure Technologies and Teams. [Required] Proficiency in using Microsoft Office products (Word, Excel, PowerPoint, Visio) [Required] Experience using Service-now or similar [Required] 10+ years of progressive experience leading to a Senior-level Data Architect, Data Engineer, DBA, consultant, technical lead [Preferred] Bachelor's degree or higher in a technical field [Preferred] Process improvement certifications such as Lean/Six Sigma [Preferred] IT service or process management certifications such as ITIL or ITAM
08/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Principal Data Architect with Kafka and Data Lakes experience. Candidate will be responsible for data architecture and design to support all IT areas of the business. This role will establish standards, coordinate solution design with subject matter owners, document and design solutions and ensure strategic goals are met at the operational level. The role will be a primary contributor to the Joint Technology Strategy and oversee and conduct evaluations of technology and process during proofs-of-concept/value. Responsibilities: Design the data architecture of organization to support data driven vision Create design and blueprint of the data capabilities for the organization within the data framework Analyze structural requirements for new solutions and applications Optimize new and current database systems Responsible for requirements-based analysis and selection of data tools Responsible for setting up and enforcement of Data Modeling standards Responsible for creating logical and conceptual data models Ensure that data architecture principles are adhered to across the enterprise Assist in building data taxonomy and aligning it with business processes Work with Data Governance, IT, and data stewards on design of the strategic solution to data quality issues Advises team of IT technology standards requirements, methodologies, and processes. Drives short and long term architecture strategy for the overall IT project portfolio for key business segments. Responsible for comprehensive infrastructure designs including all aspects of IT. Participates in proof of concepts to assist in defining technology direction and enabling business strategy. Communicates and validates program architecture with infrastructure, project management and technology services teams. Conducts end to end technical plan design. Develop enterprise standards to ensure compatibility and integration of platforms in a multi-vendor platform environment. Design and develop infrastructure and solution documentation and blueprints. Responsible for impact analysis and design modifications of existing systems to support new solutions and integrations. Develops specifications for solutions integrations. Maintain documentation library on standard procedures and approved solution configurations. Communicate and coordinate between IT, Application Development, Operations, and Management. Uses traditional and Agile project/product approaches to execute projects and achieve business outcomes. Drive business results through process and informal leadership. Qualifications: Experience in design of data lake/warehouse solutions, preferably in the cloud Experience in schema design for relational and non-relational data and messaging protocols Experience in design of data science and data analytics solutions [Required] Ability to prioritize critical versus non-critical issues and communicate effectively to management. [Required] Proven ability to contribute consistently and positively in a dynamic, fast-paced, and highly regulated environment. [Required] Proven ability to facilitate project alignment between business and technical teams. [Required] Demonstrated ability to dig beyond the surface to uncover root causes and offer solutions that could deliver effective and efficient outcomes. [Required] Experience operating in a collaborative environment to solve cross-functional problems. [Required] Self-directed and detail oriented. [Required] Highly effective organization and planning skills. Technical Skills: Experience with Kafka and Protocol Buffers Expertise in both SQL and No SQL databases Expertise with BI tools (Tableau, Power BI etc) Expertise with federated query tools such as Presto/Trino Experience with data lake file formats such as Avro, Parquet, ORC [Required] Experience in extracting and developing technical requirements from business goals and needs. [Required] Experience in solution integration and operability. [Required] Experience working with Infrastructure Technologies and Teams. [Required] Proficiency in using Microsoft Office products (Word, Excel, PowerPoint, Visio) [Required] Experience using Service-now or similar [Required] 10+ years of progressive experience leading to a Senior-level Data Architect, Data Engineer, DBA, consultant, technical lead [Preferred] Bachelor's degree or higher in a technical field [Preferred] Process improvement certifications such as Lean/Six Sigma [Preferred] IT service or process management certifications such as ITIL or ITAM
Senior Nuclear Facility Engineer - Berkshire - £450p/day (Inside IR35) Parity Network are recruiting on behalf of an engineering and technology organisation, who are looking to recruit Senior Nuclear Facility Engineer for an initial 6 months .This role is likely to be Hybrid working, 2 to 3 days per week on site. This role pays up to £450p/day (DOE) and is deemed Inside IR35 . Candidates must hold active SC Clearance to be considered. Role Purpose Deliver and lead professional engineering services to enable the Principal Asset Engineer in fulfilment of the strategy for the upkeep of all assets and equipment the client needs in order to deliver the Programme. Key Accountabilities Demonstration of safe, effective, and ethical working behaviours. Adherence to management system requirements for engineering activities. Delivery of engineering tasks to schedule, budget, and quality requirements. Maintain and promote high personal standards in environment, safety, health, security, and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities Apply extensive domain and technical knowledge for design intent, as-built standards, and system performance through life for engineered systems and structures. Interpret and deliver the requirements of complex and high profile issued tasks from the Asset Engineering Solutions order book (including troubleshooting, quoting, reporting, design, commissioning, and handover as required), and make evidence based professional engineering decisions to solve technical problems within area of responsibility. Lead and advise engineers within bounds of own specialism in the delivery of innovative solutions to complex engineering problems. Identify and escalate business risk arising from condition of engineered systems and structures and follow up on actions. Inform department or project engineering strategies. Demonstrate adherence to management system requirements and relevant technical standards and advises others how to adhere efficiently. Engage with company delivery and administrative requirements; report own and team progress honestly and clearly, communicate in an engaging manner, support performance management. Optimise the delivery of Operations Engineering. If this sounds like the role for you, please get in touch for more information or click on the apply button. Parity - Better Decisions: Better People Parity Group plc acts in the capacity of an Employment Agency when providing contract recruitment services. We welcome applications from all sections of society and applicants will be considered on the basis of their suitability for the position At Parity, we are committed to protecting your privacy, we will process and hold your CV and use the information you have provided lawfully and in accordance with our Terms and Conditions and our Privacy Policy which can be found on our website
08/05/2024
Project-based
Senior Nuclear Facility Engineer - Berkshire - £450p/day (Inside IR35) Parity Network are recruiting on behalf of an engineering and technology organisation, who are looking to recruit Senior Nuclear Facility Engineer for an initial 6 months .This role is likely to be Hybrid working, 2 to 3 days per week on site. This role pays up to £450p/day (DOE) and is deemed Inside IR35 . Candidates must hold active SC Clearance to be considered. Role Purpose Deliver and lead professional engineering services to enable the Principal Asset Engineer in fulfilment of the strategy for the upkeep of all assets and equipment the client needs in order to deliver the Programme. Key Accountabilities Demonstration of safe, effective, and ethical working behaviours. Adherence to management system requirements for engineering activities. Delivery of engineering tasks to schedule, budget, and quality requirements. Maintain and promote high personal standards in environment, safety, health, security, and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities Apply extensive domain and technical knowledge for design intent, as-built standards, and system performance through life for engineered systems and structures. Interpret and deliver the requirements of complex and high profile issued tasks from the Asset Engineering Solutions order book (including troubleshooting, quoting, reporting, design, commissioning, and handover as required), and make evidence based professional engineering decisions to solve technical problems within area of responsibility. Lead and advise engineers within bounds of own specialism in the delivery of innovative solutions to complex engineering problems. Identify and escalate business risk arising from condition of engineered systems and structures and follow up on actions. Inform department or project engineering strategies. Demonstrate adherence to management system requirements and relevant technical standards and advises others how to adhere efficiently. Engage with company delivery and administrative requirements; report own and team progress honestly and clearly, communicate in an engaging manner, support performance management. Optimise the delivery of Operations Engineering. If this sounds like the role for you, please get in touch for more information or click on the apply button. Parity - Better Decisions: Better People Parity Group plc acts in the capacity of an Employment Agency when providing contract recruitment services. We welcome applications from all sections of society and applicants will be considered on the basis of their suitability for the position At Parity, we are committed to protecting your privacy, we will process and hold your CV and use the information you have provided lawfully and in accordance with our Terms and Conditions and our Privacy Policy which can be found on our website
Position: Senior Network Engineer - SC Cleared Location: Rugby, UK Duration: Permanent JOB DESCRIPTION: Technical Network Engineer role, responsible for supporting the Network Infrastructure and associated DC services. This includes operational and administrative tasks under an ITIL framework to deliver support for two Data Centre's. The role is to deliver Network Service Requests, Incident resolution, and Change execution for the Data Centre's network environments. Qualifications/Requirements: Candidate must have valid Security Clearance. Strong Network Data and Security knowledge. CCNA Level networking knowledge. Strong knowledge of configuring Router, Switches, and Firewalls. Prior experience of NoC/Incident Handling and supporting Network technologies such as routing/switching, Firewalls, load balancers, and proxies that underpin multiple data centres. Experience working with alerting and monitoring tools such as CISCO DNA-C, Prime, Nagios etc. Experience working with any ITSM tool such as Service Now. ITILv3/ITIL4 certified or recent relevant experience working in ITIL controlled environment. Strong verbal and written communication skills. Role includes P1 Operational on-call support, subject to scheduling. Essential Responsibilities Operational support of Network environments across two UK Data Centres. Support in-house ticket analysis, workgroup management and escalations. Support Service utilities that underpin regional IT operations, including Monitoring & Alerting products. Technically support any requirements across the Cyber Security, Application, and Infrastructure groups in region. Follow and promote change control processes to ensure compliance and protect service. Follow asset management processes in region and improve CMDB accuracy. Document and control Standard Operating Procedure (SOP's) for IT processes. Promote and demonstrate an Automation First thinking. Deliver best fit use cases for automation. Collaboration with other teams across Linux, Windows, and DB teams. Desired Characteristics Demonstrate technical understanding of DC Architecture, Infrastructure, and service management. Experience with Packet Analysis. Experience with Load Balancers and Proxy. Experience in network tools such as DNA Centre/Infoblox/Prime. SoC Experience and some understanding of WAF and Firewall logs etc. Quickly able to technically analyses, diagnose, and resolve technical operational incidents and requests. Customer first delivery. Resolve issues with a desire to maintain service uptime & performance
08/05/2024
Full time
Position: Senior Network Engineer - SC Cleared Location: Rugby, UK Duration: Permanent JOB DESCRIPTION: Technical Network Engineer role, responsible for supporting the Network Infrastructure and associated DC services. This includes operational and administrative tasks under an ITIL framework to deliver support for two Data Centre's. The role is to deliver Network Service Requests, Incident resolution, and Change execution for the Data Centre's network environments. Qualifications/Requirements: Candidate must have valid Security Clearance. Strong Network Data and Security knowledge. CCNA Level networking knowledge. Strong knowledge of configuring Router, Switches, and Firewalls. Prior experience of NoC/Incident Handling and supporting Network technologies such as routing/switching, Firewalls, load balancers, and proxies that underpin multiple data centres. Experience working with alerting and monitoring tools such as CISCO DNA-C, Prime, Nagios etc. Experience working with any ITSM tool such as Service Now. ITILv3/ITIL4 certified or recent relevant experience working in ITIL controlled environment. Strong verbal and written communication skills. Role includes P1 Operational on-call support, subject to scheduling. Essential Responsibilities Operational support of Network environments across two UK Data Centres. Support in-house ticket analysis, workgroup management and escalations. Support Service utilities that underpin regional IT operations, including Monitoring & Alerting products. Technically support any requirements across the Cyber Security, Application, and Infrastructure groups in region. Follow and promote change control processes to ensure compliance and protect service. Follow asset management processes in region and improve CMDB accuracy. Document and control Standard Operating Procedure (SOP's) for IT processes. Promote and demonstrate an Automation First thinking. Deliver best fit use cases for automation. Collaboration with other teams across Linux, Windows, and DB teams. Desired Characteristics Demonstrate technical understanding of DC Architecture, Infrastructure, and service management. Experience with Packet Analysis. Experience with Load Balancers and Proxy. Experience in network tools such as DNA Centre/Infoblox/Prime. SoC Experience and some understanding of WAF and Firewall logs etc. Quickly able to technically analyses, diagnose, and resolve technical operational incidents and requests. Customer first delivery. Resolve issues with a desire to maintain service uptime & performance