We are currently looking on behalf of one of our important clients for a Team Lead Hardware/Electronics Engineer (Medical Device Sector). The role is a permanent position based in Solothurn Canton with good home office allowance. Your Role: Lead a team of Hardware & Electronic Engineers. Actively drive concept generation & the analysis & development of innovative electronics solutions & system architectures of products in accordance with design, development & control processes. Hold responsibility for delivering functionally safe solutions with significant elements of cross-functional design (eg mechanical, software, firmware). Contribute to requirements definition & create design documentation & verification test plans. Drive new component introduction & obsolescence management with third party suppliers. Contribute to the continuous improvement of design & development processes. Participate in peer reviewing hardware development artifacts. Deliver work in compliance with ISO 13485 & FDA Medical Device Design Control processes. Support the team with HW related verifications including CB certifications for IEC 60601-1. Your Skills: At least 5 years professional experience in Developing Embedded Hardware Solutions, ideally including experience in Medical Devices, ensuring compliance with regulatory standards & enhancing patient care & safety. Proven experience in Leading Cross-Functional Teams. Any experience in Altium Designer, DOORS Next & Minitab is advantageous. Your Profile: Completed University Degree Hardware or Electrical Engineering (or similar). Team-oriented, collaborative & customer-focused. Fluent in English (spoken & written), German language skills are considered a plus.
13/05/2024
Full time
We are currently looking on behalf of one of our important clients for a Team Lead Hardware/Electronics Engineer (Medical Device Sector). The role is a permanent position based in Solothurn Canton with good home office allowance. Your Role: Lead a team of Hardware & Electronic Engineers. Actively drive concept generation & the analysis & development of innovative electronics solutions & system architectures of products in accordance with design, development & control processes. Hold responsibility for delivering functionally safe solutions with significant elements of cross-functional design (eg mechanical, software, firmware). Contribute to requirements definition & create design documentation & verification test plans. Drive new component introduction & obsolescence management with third party suppliers. Contribute to the continuous improvement of design & development processes. Participate in peer reviewing hardware development artifacts. Deliver work in compliance with ISO 13485 & FDA Medical Device Design Control processes. Support the team with HW related verifications including CB certifications for IEC 60601-1. Your Skills: At least 5 years professional experience in Developing Embedded Hardware Solutions, ideally including experience in Medical Devices, ensuring compliance with regulatory standards & enhancing patient care & safety. Proven experience in Leading Cross-Functional Teams. Any experience in Altium Designer, DOORS Next & Minitab is advantageous. Your Profile: Completed University Degree Hardware or Electrical Engineering (or similar). Team-oriented, collaborative & customer-focused. Fluent in English (spoken & written), German language skills are considered a plus.
Global Technology Solutions Ltd
Aldermaston, Berkshire
SC Cleared Windows O/S Build Engineer £48,925p/a + £2000p/a DV allowance standard office hours Aldermaston, Reading SC clearance must be held and available to progress on DV clearance Purpose of the role We are looking for customer-focused and enthusiastic Windows O/S build Engineer to join our Infrastructure and Tooling Team. Day to day tasks include developing customer software builds to a high standard, covering new build creation, new hardware models and build updates. Finally overseeing the deployment of the build and transitioning support to the BAU resolver Teams. You should have a genuine interest in solving people's IT issues and empathetic to customer needs and requirements. You should possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams and help us develop a strong partnership with our customers IT Leadership. Our organisation firmly believes is building progression and developing people at all levels. Part of the role is to coach individuals and facilitate plans training so that people can perform to the best of their abilities. * Determine and document technical build specifications * Automation of existing process * Maintaining security standards * Writing, editing and testing policies with customer service always in mind. * Provide diagnosis and troubleshooting in the event of Incidents and Problems arising from the Standard Builds. * Build and actively maintain relationships with key department heads. Be a credible communicator with the customer at all levels * Drive Service Management best-practice and ITIL process compliance across the business * Drive continuous service improvement * Planning and execution of customer site deployments from build, through go-live and into operational support * QA/UAT The site benefits from a restaurant, cafe, parking and good public transport links. As a company employee you'll have access to a large library of courses and accreditations to help further your skills and development. Benefits include workplace pension scheme, life insurance, health cashback plan, holiday insurance, private medical cover (medical cover comes in to effect after 6 months service) DESIRABLE SKILLS/QUALIFICATIONS: * Deployment using: o SYSPREP o Unattended installs using unattend.txt and WINNT.SIF o RIS - Remote Installation Services o ADS - Automated Deployment Services o WDS - Windows Deployment Server o WAIK - Windows Automated Installation Kit o SCCM - System Centre Configuration manager 2012/2016 o MDT - Microsoft Deployment Tool * Security and Patching using: o Unattended and silent Scripting o SUS1.1 Software Update Services o WSUS Windows Software Update services o SCCM - System Centre Configuration manager 2012/2016 * Operating systems and service packs: o Windows 10 and year update releases o Windows Server 2012/2016/2019 o Tuning, securing, troubleshooting, printing, blue screen debugging, maintaining bios & firmware upgrades. * AD and Group Policy: o Knowledge of Active Directory and the creation of Groups, OU, and Group Policy Objects * Fault diagnosis and error checking: o Knowledge for troubleshooting, Fault Diagnosis, and error checking within SCCM, AD, MDT, Windows OS, and Sys Internals applications. * Awareness of ITIL Change and Release Management As an Employee you will benefit from: * Flexible benefits including, private medical and health insurance, basic cover paid by employer * Free eye test vouchers * Company pension scheme * Income protection after 6 months' service should you be off work due to serious illness * 23 days holiday rising by 1 day per year to max 25 * Option to purchase/sell additional holiday * Life insurance * Employee Assistance Programme, free confidential advise covering a range of areas including mental health and financial support Apply now for consideration! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
13/05/2024
Full time
SC Cleared Windows O/S Build Engineer £48,925p/a + £2000p/a DV allowance standard office hours Aldermaston, Reading SC clearance must be held and available to progress on DV clearance Purpose of the role We are looking for customer-focused and enthusiastic Windows O/S build Engineer to join our Infrastructure and Tooling Team. Day to day tasks include developing customer software builds to a high standard, covering new build creation, new hardware models and build updates. Finally overseeing the deployment of the build and transitioning support to the BAU resolver Teams. You should have a genuine interest in solving people's IT issues and empathetic to customer needs and requirements. You should possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams and help us develop a strong partnership with our customers IT Leadership. Our organisation firmly believes is building progression and developing people at all levels. Part of the role is to coach individuals and facilitate plans training so that people can perform to the best of their abilities. * Determine and document technical build specifications * Automation of existing process * Maintaining security standards * Writing, editing and testing policies with customer service always in mind. * Provide diagnosis and troubleshooting in the event of Incidents and Problems arising from the Standard Builds. * Build and actively maintain relationships with key department heads. Be a credible communicator with the customer at all levels * Drive Service Management best-practice and ITIL process compliance across the business * Drive continuous service improvement * Planning and execution of customer site deployments from build, through go-live and into operational support * QA/UAT The site benefits from a restaurant, cafe, parking and good public transport links. As a company employee you'll have access to a large library of courses and accreditations to help further your skills and development. Benefits include workplace pension scheme, life insurance, health cashback plan, holiday insurance, private medical cover (medical cover comes in to effect after 6 months service) DESIRABLE SKILLS/QUALIFICATIONS: * Deployment using: o SYSPREP o Unattended installs using unattend.txt and WINNT.SIF o RIS - Remote Installation Services o ADS - Automated Deployment Services o WDS - Windows Deployment Server o WAIK - Windows Automated Installation Kit o SCCM - System Centre Configuration manager 2012/2016 o MDT - Microsoft Deployment Tool * Security and Patching using: o Unattended and silent Scripting o SUS1.1 Software Update Services o WSUS Windows Software Update services o SCCM - System Centre Configuration manager 2012/2016 * Operating systems and service packs: o Windows 10 and year update releases o Windows Server 2012/2016/2019 o Tuning, securing, troubleshooting, printing, blue screen debugging, maintaining bios & firmware upgrades. * AD and Group Policy: o Knowledge of Active Directory and the creation of Groups, OU, and Group Policy Objects * Fault diagnosis and error checking: o Knowledge for troubleshooting, Fault Diagnosis, and error checking within SCCM, AD, MDT, Windows OS, and Sys Internals applications. * Awareness of ITIL Change and Release Management As an Employee you will benefit from: * Flexible benefits including, private medical and health insurance, basic cover paid by employer * Free eye test vouchers * Company pension scheme * Income protection after 6 months' service should you be off work due to serious illness * 23 days holiday rising by 1 day per year to max 25 * Option to purchase/sell additional holiday * Life insurance * Employee Assistance Programme, free confidential advise covering a range of areas including mental health and financial support Apply now for consideration! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
A Lead Electronic Design Engineer is now needed for a rapidly growing Engineering company based in Sheffield. The company are working within a niche industry and you will be working on their two main products working with sensors as well as putting forward your ideas for the next gen of their products. As their Lead Electronic Design Engineer you will have had significant experience 5+ years in working in industry throughout the full product life cycle designing in both analogue and digital design. This is a great role if you are looking to work for a company who are looking to hear your thoughts and take on board your advice on best technologies process and implementation as you would be the expert leasing with Firmware, software and mechanical. Therefore you have a high level of autonomy over how the projects are undertaken and best practice for a company who will fully support you. The company offer Hybrid Working with 3 days on site ideally per week as well as flexible working and a host of other benefits. Core skills include:- - Analogue/Digital design - Microcontrollers - Schematics - Design for EMC - PCB Design - Altium - Ability to lead projects - End to End Product life cycle Desirable skills include:- * Firmware * C programming I appreciate that you may not have all of the skills listed but if you feel this may be suitable let's have a chat and go from there. Please send your CV to (see below). Alternatively if you know someone who would be ideal for this role help them out and point them in my direction as we do offer generous referral fees WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.
09/05/2024
Full time
A Lead Electronic Design Engineer is now needed for a rapidly growing Engineering company based in Sheffield. The company are working within a niche industry and you will be working on their two main products working with sensors as well as putting forward your ideas for the next gen of their products. As their Lead Electronic Design Engineer you will have had significant experience 5+ years in working in industry throughout the full product life cycle designing in both analogue and digital design. This is a great role if you are looking to work for a company who are looking to hear your thoughts and take on board your advice on best technologies process and implementation as you would be the expert leasing with Firmware, software and mechanical. Therefore you have a high level of autonomy over how the projects are undertaken and best practice for a company who will fully support you. The company offer Hybrid Working with 3 days on site ideally per week as well as flexible working and a host of other benefits. Core skills include:- - Analogue/Digital design - Microcontrollers - Schematics - Design for EMC - PCB Design - Altium - Ability to lead projects - End to End Product life cycle Desirable skills include:- * Firmware * C programming I appreciate that you may not have all of the skills listed but if you feel this may be suitable let's have a chat and go from there. Please send your CV to (see below). Alternatively if you know someone who would be ideal for this role help them out and point them in my direction as we do offer generous referral fees WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.
Candidate need to have below pointers in their CVs. Exp. with Hardware validation/Embedded. Somone who have tested HP server hardware/components Job Description Lead a team of engineers to support validation of Server and Storage devices Work with cross functional team to set priorities and handle escalations Identify areas for test coverage improvement, implement solutions Improve product quality and reliability of automated testing infrastructure Communicate with project stakeholders Team will be responsible for the following Automation of tests in Python Validating Servers and Storage devices/components in a large data center environment with 1000s of DUTs Build tools and automation to make testing and integration faster, simpler, and more effective in a Linux environment Develop and maintain unit tests for test automation Requirements 8+ years of industry experience in Server/Storage domain leading platform/component qualification in a Linux environment Hands on experience in troubleshooting failures in Linux to diagnose and root cause failures Excellent communication skills and proactive leadership Experience with test-driven software development Knowledge of test automation in Python and conduct code reviews and bug fixes Proactively create experiments and tooling to detect and diagnose hardware/firmware/software health issues and isolate the components/failure scenarios
09/05/2024
Project-based
Candidate need to have below pointers in their CVs. Exp. with Hardware validation/Embedded. Somone who have tested HP server hardware/components Job Description Lead a team of engineers to support validation of Server and Storage devices Work with cross functional team to set priorities and handle escalations Identify areas for test coverage improvement, implement solutions Improve product quality and reliability of automated testing infrastructure Communicate with project stakeholders Team will be responsible for the following Automation of tests in Python Validating Servers and Storage devices/components in a large data center environment with 1000s of DUTs Build tools and automation to make testing and integration faster, simpler, and more effective in a Linux environment Develop and maintain unit tests for test automation Requirements 8+ years of industry experience in Server/Storage domain leading platform/component qualification in a Linux environment Hands on experience in troubleshooting failures in Linux to diagnose and root cause failures Excellent communication skills and proactive leadership Experience with test-driven software development Knowledge of test automation in Python and conduct code reviews and bug fixes Proactively create experiments and tooling to detect and diagnose hardware/firmware/software health issues and isolate the components/failure scenarios
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
08/05/2024
Full time
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Stoke-on-trent, Staffordshire
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
08/05/2024
Full time
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
08/05/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
World Class Defence Organisation based in Portsmouth is currently looking to recruit a C++ Embedded Software Engineer subcontractor on an initial 6 month contract. Hourly Rate: £70.00 (Umbrella) Contract Duration: 6 months initially and then ongoing thereafter C++ Embedded Software Engineer Job Description: The team is undertaking the design and implementation of a satellite communications Software Defined Radio (SDR) modem. You will be part of a small multi-disciplinary team containing software, system, firmware and infrastructure engineers. There will be scope in the future to work on further developments as project needs arise. You will research and develop aspects of modem products and associated communications systems, using your experience in software within complex systems. Skills/Experience Required Essential experience with - Modern C++ software engineering for target Linux platforms to a high standard Developing using Eclipse CDT running on a Linux based operating system Device management interfaces (eg SNMP, Web) for design, implementation and test Git for version control Inter-process communication and techniques Unit and integration test tools (eg Google Test, Robot Framework) Atlassian toolset (eg Jira, Confluence, BitBucket) Desirable skills - Agile or Scrum working environment experience would be very beneficial System and software modelling tools such as Enterprise Architect (SysML/UML) User interface design, implementation and test using HTML, CSS and JavaScript Similar industries you could come from: Space Aerospace Communications Radar
08/05/2024
Project-based
World Class Defence Organisation based in Portsmouth is currently looking to recruit a C++ Embedded Software Engineer subcontractor on an initial 6 month contract. Hourly Rate: £70.00 (Umbrella) Contract Duration: 6 months initially and then ongoing thereafter C++ Embedded Software Engineer Job Description: The team is undertaking the design and implementation of a satellite communications Software Defined Radio (SDR) modem. You will be part of a small multi-disciplinary team containing software, system, firmware and infrastructure engineers. There will be scope in the future to work on further developments as project needs arise. You will research and develop aspects of modem products and associated communications systems, using your experience in software within complex systems. Skills/Experience Required Essential experience with - Modern C++ software engineering for target Linux platforms to a high standard Developing using Eclipse CDT running on a Linux based operating system Device management interfaces (eg SNMP, Web) for design, implementation and test Git for version control Inter-process communication and techniques Unit and integration test tools (eg Google Test, Robot Framework) Atlassian toolset (eg Jira, Confluence, BitBucket) Desirable skills - Agile or Scrum working environment experience would be very beneficial System and software modelling tools such as Enterprise Architect (SysML/UML) User interface design, implementation and test using HTML, CSS and JavaScript Similar industries you could come from: Space Aerospace Communications Radar
Senior Connectivity Firmware/Test Engineer 1 year freelance contract + extensions after Leuven, Belgium (2 days remote per week) Within our Personal Health R&D group, we want to capture the strong market growth in ICs for hearing aids and implants, hearables, wearables, and personal health monitoring applications, health IoT. Owing to our success, our department of 40+ engineers is growing, and we have challenging opportunities for software engineers. Our System-on-Chip products employ the latest Bluetooth Smart (BLE) or NFC with our experience in ultra-low power design. We develop the full software stack from driver-level all to way to turnkey applications, enabling our customers to build their products with minimum effort. Description of services: Unconditionally technically responsible for a subsystem, application Estimate the effort for your work and contribute to reviewing the estimates of peers Execute feasibility studies to underpin the estimations Create a design for the software Organize or contribute to (mutual) reviews of designs with colleagues and Software Architect Plan your assignments and report on progress Contribute to specifying and developing automated regression test frameworks. Document functional and performance specifications, test design documentation and develop the test strategy and test specifications. Work with the development team to develop and guide the implementation of module, systems and end to end tests (functional + performance testing) to fit in the test framework. Develop test automations using Python, Jenkins. Experience: Master's degree in Software Engineering or Electronics or, have reached this level through another form of training or experience. 3-5 years Embedded software/firmware development experience, in either the mobile industry or in semiconductors. Proud software craftsman with solid BLE 5.X experience, preferably in both Link Layer and Host stack Natural team player and obsessive to learn and gain experience Spoken and written English Knowledge of design methods and software engineering processes, Microcontroller architectures and peripherals, Embedded programming in C. Strong Python programming skills Building Real Time systems on bare metal or using an RTOS, structured debugging, interpretation of PCB schematics. Practical experience using the Scrum framework Experience in technical coaching of junior team members Additional context of the role: Idea is to find a candidate with a strong BLE knowledge. The work to be done is to develop the upper level (application level) of the BLE communication protocol stack which are not yet existing. To do this, knowledge/understanding/experience of the lower levels is absolutely necessary ( Link Layer and Host stack). The testing part of the job will be relatively limited to the beginning of the assignment. At that time 50% of the time should be spend within the R&D team which is currently struggling with the validation testing. Helping on this aspect will serve as an introduction to the product for the candidate. Finally, we want a senior profile as one of the tasks will be to lead the team in the "go to market strategy". The product till now is developed for use cases of specific customers but idea is to make it a mass product. The senior engineer should help here to identify what may be missing in the product to reach a broader audience, for example by comparison with competitors. This part will require again to interact with the R&D team.
07/05/2024
Project-based
Senior Connectivity Firmware/Test Engineer 1 year freelance contract + extensions after Leuven, Belgium (2 days remote per week) Within our Personal Health R&D group, we want to capture the strong market growth in ICs for hearing aids and implants, hearables, wearables, and personal health monitoring applications, health IoT. Owing to our success, our department of 40+ engineers is growing, and we have challenging opportunities for software engineers. Our System-on-Chip products employ the latest Bluetooth Smart (BLE) or NFC with our experience in ultra-low power design. We develop the full software stack from driver-level all to way to turnkey applications, enabling our customers to build their products with minimum effort. Description of services: Unconditionally technically responsible for a subsystem, application Estimate the effort for your work and contribute to reviewing the estimates of peers Execute feasibility studies to underpin the estimations Create a design for the software Organize or contribute to (mutual) reviews of designs with colleagues and Software Architect Plan your assignments and report on progress Contribute to specifying and developing automated regression test frameworks. Document functional and performance specifications, test design documentation and develop the test strategy and test specifications. Work with the development team to develop and guide the implementation of module, systems and end to end tests (functional + performance testing) to fit in the test framework. Develop test automations using Python, Jenkins. Experience: Master's degree in Software Engineering or Electronics or, have reached this level through another form of training or experience. 3-5 years Embedded software/firmware development experience, in either the mobile industry or in semiconductors. Proud software craftsman with solid BLE 5.X experience, preferably in both Link Layer and Host stack Natural team player and obsessive to learn and gain experience Spoken and written English Knowledge of design methods and software engineering processes, Microcontroller architectures and peripherals, Embedded programming in C. Strong Python programming skills Building Real Time systems on bare metal or using an RTOS, structured debugging, interpretation of PCB schematics. Practical experience using the Scrum framework Experience in technical coaching of junior team members Additional context of the role: Idea is to find a candidate with a strong BLE knowledge. The work to be done is to develop the upper level (application level) of the BLE communication protocol stack which are not yet existing. To do this, knowledge/understanding/experience of the lower levels is absolutely necessary ( Link Layer and Host stack). The testing part of the job will be relatively limited to the beginning of the assignment. At that time 50% of the time should be spend within the R&D team which is currently struggling with the validation testing. Helping on this aspect will serve as an introduction to the product for the candidate. Finally, we want a senior profile as one of the tasks will be to lead the team in the "go to market strategy". The product till now is developed for use cases of specific customers but idea is to make it a mass product. The senior engineer should help here to identify what may be missing in the product to reach a broader audience, for example by comparison with competitors. This part will require again to interact with the R&D team.
Exciting Opportunity for Embedded Design Engineer Are you a talented Embedded Design Engineer looking for a challenging and rewarding permanent position? Our client, a leading technology company, is seeking a skilled professional to join their dynamic team and contribute to the design and development of world-beating products. In this role, you will play a crucial part in supporting the UK-based Embedded team through an extremely busy period, juggling both New Product Development and delivering customer-funded projects based around existing product ranges. While the primary focus will be on Datalink products, you may also be asked to support other product lines within the company. Key responsibilities include: Designing firmware/software for processors and microcontrollers using Embedded C Developing solutions using Linux Creating firmware for FPGAs using VHDL/DSP Supporting production and manufacturing teams Troubleshooting firmware, software, and system issues Testing and debugging new and existing designs Creating comprehensive documentation, including requirement specifications, test plans, user information, and API documents The ideal candidate will have a minimum of 3 years of experience in an equivalent role and possess a strong skill set in C/C++, Embedded Linux, and FPGA development. Experience with DVB-T, datalink/radio technologies, video, and broadcast is a plus. A degree in electronics, computer science, or a related subject is desirable. Our client offers a competitive salary, excellent benefits, and a supportive work environment that encourages professional growth and development. If you're a self-motivated, enthusiastic team player with strong interpersonal skills and a desire to make an impact, we'd love to hear from you. Apply now and take the first step towards an exciting new chapter in your career!
07/05/2024
Full time
Exciting Opportunity for Embedded Design Engineer Are you a talented Embedded Design Engineer looking for a challenging and rewarding permanent position? Our client, a leading technology company, is seeking a skilled professional to join their dynamic team and contribute to the design and development of world-beating products. In this role, you will play a crucial part in supporting the UK-based Embedded team through an extremely busy period, juggling both New Product Development and delivering customer-funded projects based around existing product ranges. While the primary focus will be on Datalink products, you may also be asked to support other product lines within the company. Key responsibilities include: Designing firmware/software for processors and microcontrollers using Embedded C Developing solutions using Linux Creating firmware for FPGAs using VHDL/DSP Supporting production and manufacturing teams Troubleshooting firmware, software, and system issues Testing and debugging new and existing designs Creating comprehensive documentation, including requirement specifications, test plans, user information, and API documents The ideal candidate will have a minimum of 3 years of experience in an equivalent role and possess a strong skill set in C/C++, Embedded Linux, and FPGA development. Experience with DVB-T, datalink/radio technologies, video, and broadcast is a plus. A degree in electronics, computer science, or a related subject is desirable. Our client offers a competitive salary, excellent benefits, and a supportive work environment that encourages professional growth and development. If you're a self-motivated, enthusiastic team player with strong interpersonal skills and a desire to make an impact, we'd love to hear from you. Apply now and take the first step towards an exciting new chapter in your career!
Overview The role of Application Engineer is to develop engineering solutions using company products or board sets to meet customer needs. The role involves all aspects of engineering projects including assessing customer requirements, developing customer hardware and software solutions, supporting customers, and writing technical documentation. The role requires in-depth understanding of the functionality and use of the company's products and board sets and how to adapt them for new applications. It requires international travel. Duties and responsibilities Investigate requests for the development of solutions to meet customer applications, originating from customers or internally from Product Management. Undertake investigative / feasibility work to develop solutions. Plan and cost projects; provide information to Sales for quotation. Develop application solutions through developing new hardware and software, configuring products, and integrating 3rd party products. Test and maintain hardware and software, including release process, version control, and bug management. Write and maintain documentation for designs to describe functionality, use and reasons for design decisions. Perform acceptance testing of application solutions to verify correct operation, prior to release to the market. Resolve any issues found before providing to customers. Manage projects and work as a team member on projects; plan, track and manage development tasks. Work to deadlines and adapt plans as necessary to meet project objectives. Work collaboratively with people inside and outside the company, and coordinate other departments involved (such as R&D) to successfully achieve outcomes and results. Use company procedures, processes, and consistent styles. Write, issue and update hardware and software documentation; adhere to coding standards when developing software. Maintain traceability, update documentation, use version control for all document changes. Provide expert help for the Support team to help address customer problems with the use of solutions developed by Application Engineering. Capture and communicate ideas and technical information on solutions, their performance and application, verbally and in written technical documentation, and provide internally (Marketing, Sales) and externally to customers and Representatives. Write technical articles and application notes for customers and for publication. Support promotion of company application engineering capability at industry exhibitions. Manage customer relationship for application engineering projects: Build and maintain a strong working relationship with the customer to understand their needs and communicate that within the company. Experience: Embedded Firmware Development : Can develop real-time embedded firmware in C/C++ covering the full design life cycle; Has working experience with firmware release process, version control, and bug management. Hardware Development: Working experience with schematic capture, building and debugging circuits; Can use standard electronics principles to prove robustness of designs. Electronics Knowledge: Good design knowledge of digital and analogue electronics, and software design using C/C++. Project Management: Able to demonstrate successful outcomes on working on a project either autonomously or as part of a larger team; Experience working within an agile, continuous delivery environment. Procedures and Processes : Appreciates the benefits of working to defined processes; Prior contact using systems for software version control, issue tracking, planning would be a benefit, with an emphasis on using these tools to collaborate in a smooth fashion. Tools and Technologies: Able to specify, install, use and maintain tools and technologies (e.g. development environments) needed for software development. Education: Minimum of a 2:1 degree in a relevant field (for example, but not limited to, mechatronics, electronics, AI, robotics). This would ideally suit someone looking to move into their second job, but graduates would be considered. Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities. Please note: That no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
04/05/2024
Full time
Overview The role of Application Engineer is to develop engineering solutions using company products or board sets to meet customer needs. The role involves all aspects of engineering projects including assessing customer requirements, developing customer hardware and software solutions, supporting customers, and writing technical documentation. The role requires in-depth understanding of the functionality and use of the company's products and board sets and how to adapt them for new applications. It requires international travel. Duties and responsibilities Investigate requests for the development of solutions to meet customer applications, originating from customers or internally from Product Management. Undertake investigative / feasibility work to develop solutions. Plan and cost projects; provide information to Sales for quotation. Develop application solutions through developing new hardware and software, configuring products, and integrating 3rd party products. Test and maintain hardware and software, including release process, version control, and bug management. Write and maintain documentation for designs to describe functionality, use and reasons for design decisions. Perform acceptance testing of application solutions to verify correct operation, prior to release to the market. Resolve any issues found before providing to customers. Manage projects and work as a team member on projects; plan, track and manage development tasks. Work to deadlines and adapt plans as necessary to meet project objectives. Work collaboratively with people inside and outside the company, and coordinate other departments involved (such as R&D) to successfully achieve outcomes and results. Use company procedures, processes, and consistent styles. Write, issue and update hardware and software documentation; adhere to coding standards when developing software. Maintain traceability, update documentation, use version control for all document changes. Provide expert help for the Support team to help address customer problems with the use of solutions developed by Application Engineering. Capture and communicate ideas and technical information on solutions, their performance and application, verbally and in written technical documentation, and provide internally (Marketing, Sales) and externally to customers and Representatives. Write technical articles and application notes for customers and for publication. Support promotion of company application engineering capability at industry exhibitions. Manage customer relationship for application engineering projects: Build and maintain a strong working relationship with the customer to understand their needs and communicate that within the company. Experience: Embedded Firmware Development : Can develop real-time embedded firmware in C/C++ covering the full design life cycle; Has working experience with firmware release process, version control, and bug management. Hardware Development: Working experience with schematic capture, building and debugging circuits; Can use standard electronics principles to prove robustness of designs. Electronics Knowledge: Good design knowledge of digital and analogue electronics, and software design using C/C++. Project Management: Able to demonstrate successful outcomes on working on a project either autonomously or as part of a larger team; Experience working within an agile, continuous delivery environment. Procedures and Processes : Appreciates the benefits of working to defined processes; Prior contact using systems for software version control, issue tracking, planning would be a benefit, with an emphasis on using these tools to collaborate in a smooth fashion. Tools and Technologies: Able to specify, install, use and maintain tools and technologies (e.g. development environments) needed for software development. Education: Minimum of a 2:1 degree in a relevant field (for example, but not limited to, mechatronics, electronics, AI, robotics). This would ideally suit someone looking to move into their second job, but graduates would be considered. Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities. Please note: That no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.