2nd Line Support Engineer - Cloud - Office 365 - SC Cleared - Wool, Dorset (RL7380) Location: Wool, Dorset Salary: Upto £37,000 (DOE) + Benefits Start Date: ASAP Please note this role unfortunately does not offer sponsorship. The Company Our client empowers people to create sustainable value with the clever use of technology. They are proud to be one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365 and Microsoft 365. Their deep expertise has led to a long track record of success delivering transformational IT services and solutions for their customers. The Role Our client is seeking an experienced 2nd Line Support Engineer. This position is perfect for someone seeking a challenging role with ample opportunity for career growth. The role will suit an experienced 2nd Line Support Engineer residing in the UK. You've been in this or similar role previously and have developed strong analytical and technical skills, having hands on experience in IT industry. This means working with latest technologies and supporting users is something you'll look forward to. You should be eligible for SC clearance. You will be mainly responsible for: Taking ownership and managing tickets through resolution or escalation is something you know all too well. Meeting your SLAs ( Service Level Agreements ) - troubleshooting, maintaining, and supporting a wide range of systems is just as important to you as answering queries and complaints. Taking ownership of your tickets, you're constantly involved in collaboration with the rest of the teams, ensuring personal and team objectives are achieved and providing further guidance when necessary. Upskilling yourself by gaining relevant qualifications and accreditations to further develop your skills. Understanding the importance of problem ownership and client success and aiming for top rated client feedback, providing high quality services. Handling client interaction, managing their expectations, reporting client facing risks and customer feedback with great professionalism. Ensuring quality delivery when working at any of their client sites and enjoy working it, all at the same time. Technical Skills: These are some of your areas of expertise and where you will be able to showcase your IT skills: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (Routers, Switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP Switches, Routers and Firewalls Citrix ( XenApp/XenDesktop) Formal IT qualification, ideally MCSE/MCITP or multiple MCPs massively advantageous Sharepoint 2010/2013 To apply for this 2nd Line Support Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
02/05/2024
Full time
2nd Line Support Engineer - Cloud - Office 365 - SC Cleared - Wool, Dorset (RL7380) Location: Wool, Dorset Salary: Upto £37,000 (DOE) + Benefits Start Date: ASAP Please note this role unfortunately does not offer sponsorship. The Company Our client empowers people to create sustainable value with the clever use of technology. They are proud to be one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365 and Microsoft 365. Their deep expertise has led to a long track record of success delivering transformational IT services and solutions for their customers. The Role Our client is seeking an experienced 2nd Line Support Engineer. This position is perfect for someone seeking a challenging role with ample opportunity for career growth. The role will suit an experienced 2nd Line Support Engineer residing in the UK. You've been in this or similar role previously and have developed strong analytical and technical skills, having hands on experience in IT industry. This means working with latest technologies and supporting users is something you'll look forward to. You should be eligible for SC clearance. You will be mainly responsible for: Taking ownership and managing tickets through resolution or escalation is something you know all too well. Meeting your SLAs ( Service Level Agreements ) - troubleshooting, maintaining, and supporting a wide range of systems is just as important to you as answering queries and complaints. Taking ownership of your tickets, you're constantly involved in collaboration with the rest of the teams, ensuring personal and team objectives are achieved and providing further guidance when necessary. Upskilling yourself by gaining relevant qualifications and accreditations to further develop your skills. Understanding the importance of problem ownership and client success and aiming for top rated client feedback, providing high quality services. Handling client interaction, managing their expectations, reporting client facing risks and customer feedback with great professionalism. Ensuring quality delivery when working at any of their client sites and enjoy working it, all at the same time. Technical Skills: These are some of your areas of expertise and where you will be able to showcase your IT skills: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (Routers, Switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP Switches, Routers and Firewalls Citrix ( XenApp/XenDesktop) Formal IT qualification, ideally MCSE/MCITP or multiple MCPs massively advantageous Sharepoint 2010/2013 To apply for this 2nd Line Support Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Cloud Platform Engineer - SaaS Provider. The Company: Market Leading Software Provider/SaaS, utilising leading-edge technology, delivering transportation technology, working with the market leaders long-term. They have consistently innovated to create a best in the market, SaaS product, with over two decades of experience in their sector. The Opportunity : We are looking for a CloudPlatform Engineer to play a pivotal role in supporting their core products and associated systems, working in a hybrid role with occasional visits on-site, Ensuring the on-prem infrastructure and AWS cloud estate are ready and available to support the teams, digital services, and customers. Candidates MUST HAVE good experience with AWS, Linux, Docker/Kubernetes, as well as a commercial background in supporting technical infrastructures (Networks, Storage, Windows etc.). The company offers Hybrid working with 1 day week in the East Midlands office .The role is split as 80% on-prem (with occasional trips to client sites) and 20% cloud-based (AWS). Core technical skills, responsibilities & attributes for the Cloud Platform Engineer role: Proven experience as a Platform/Infrastructure/DevOps Engineer, working with Development/QA Teams, with a strong understanding of the development life cycle (Sprints/Scrum and/or Agile etc). MUST HAVE - Linux Systems, Docker/Kubernetes, CICD, Git (or similar), AWS. MUST COME from a strong Infrastructure Engineering background, encompassing - Server configurations, cabinets, network components, Switches & Firewalls. An in-depth (very much a hands-on) technical role, with the personality able to build relationships, first class communicator who can manage their workload and has a strong attention to detail. Provision environments and services that are used by customers, development, engineering, and test teams. Assist in deploying product updates and improving customer experience. Systems Administration Support, Security; User management; Upgrades/Patching; Scripting/Process Automation eg, Ansible; Monitoring and System Analytics, CI/CD, Environment/Infrastructure Management. Create, manage, and maintain the Infrastructure as Code for the project, deploy and update Docker Stacks to a Docker Swarm, ensuring Lab configurations. The company offers a Hybrid working environment working from home and 1 day per week in their East Midlands office, with a base salary range of £55-60K, depending on experience and a fantastic benefits package including: 27 days annual leave in addition to public holidays, contributory pension, Private healthcare, Income protection, Life Assurance, tailored development and other flexible benefits. Please apply now for a comprehensive specification on the position: Cloud Platform Engineer - SaaS Provider.
01/05/2024
Full time
Cloud Platform Engineer - SaaS Provider. The Company: Market Leading Software Provider/SaaS, utilising leading-edge technology, delivering transportation technology, working with the market leaders long-term. They have consistently innovated to create a best in the market, SaaS product, with over two decades of experience in their sector. The Opportunity : We are looking for a CloudPlatform Engineer to play a pivotal role in supporting their core products and associated systems, working in a hybrid role with occasional visits on-site, Ensuring the on-prem infrastructure and AWS cloud estate are ready and available to support the teams, digital services, and customers. Candidates MUST HAVE good experience with AWS, Linux, Docker/Kubernetes, as well as a commercial background in supporting technical infrastructures (Networks, Storage, Windows etc.). The company offers Hybrid working with 1 day week in the East Midlands office .The role is split as 80% on-prem (with occasional trips to client sites) and 20% cloud-based (AWS). Core technical skills, responsibilities & attributes for the Cloud Platform Engineer role: Proven experience as a Platform/Infrastructure/DevOps Engineer, working with Development/QA Teams, with a strong understanding of the development life cycle (Sprints/Scrum and/or Agile etc). MUST HAVE - Linux Systems, Docker/Kubernetes, CICD, Git (or similar), AWS. MUST COME from a strong Infrastructure Engineering background, encompassing - Server configurations, cabinets, network components, Switches & Firewalls. An in-depth (very much a hands-on) technical role, with the personality able to build relationships, first class communicator who can manage their workload and has a strong attention to detail. Provision environments and services that are used by customers, development, engineering, and test teams. Assist in deploying product updates and improving customer experience. Systems Administration Support, Security; User management; Upgrades/Patching; Scripting/Process Automation eg, Ansible; Monitoring and System Analytics, CI/CD, Environment/Infrastructure Management. Create, manage, and maintain the Infrastructure as Code for the project, deploy and update Docker Stacks to a Docker Swarm, ensuring Lab configurations. The company offers a Hybrid working environment working from home and 1 day per week in their East Midlands office, with a base salary range of £55-60K, depending on experience and a fantastic benefits package including: 27 days annual leave in addition to public holidays, contributory pension, Private healthcare, Income protection, Life Assurance, tailored development and other flexible benefits. Please apply now for a comprehensive specification on the position: Cloud Platform Engineer - SaaS Provider.
An exciting opportunity for a Network Engineer in the technology industry has arisen in Wigan. The role requires an individual with a deep understanding of network infrastructure who can maintain and improve our client's systems. This is a client facing opportunity for someone with a passion for network infrastructure who is looking to develop with an organisation. Client Details Michael Page has partnered exclusively with a market-leading player in the technology industry with under 100 employees. They have a strong commitment to driving innovation and delivering quality services to their customers. Headquartered in Wigan, they have a vast network of clients globally and are dedicated to creating an inclusive work environment. They are a family-run business at heart and have expanded at an exponential growth rate, working with large brands they are a key player in the technology solution provider space. The successful Network Engineer will become a pillar in this fast growing team and have the opportunity to develop and gain qualifications to become an expert in the network space. Description This Network Engineer will be joining a team of 4, within this team the successful candidate will report into the Senior Network Engineer. This team is overseen by the Head of Operations, this role will encompass the following but not limited too: Design and implement functional network infrastructure with assistance from a supportive team. Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure. Analyse network traffic and provide capacity planning solutions. Monitor network performance and integrity. Support NOC BAU, acting as an escalation point and providing training where needed. Maintain complete technical documentation. Liaise with almost all departments of the business and provide assistance and network solutions. Attend SWAT calls with senior external customers. Assist of major project work. Suggest improvements to network performance, capacity, and scalability Ensure data security through access controls, backups, and Firewalls. Profile A successful Network Engineer should have: A CCNA/CCNP qualification or relevant experience. Proven experience in a network engineer role. Great customer service with the willingness to go the extra mile. Ability to work independently as well as in conjunction with a team. A passion for network infrastructure partnered with a driven and ambitious attitude. Hands-on experience in networking, routing, and switching (eg Subnet masks, SD-WAN, IPSec, WAN/LAN technologies) Excellent knowledge of best practices around management, control, and monitoring of server infrastructure Experience with Firewalls, Internet VPN's remote implementation, troubleshooting, and problem resolution Ability to set up and configure server hardware Desirables: - Experience with PCI-DSS. - Examples of previous network solution project work. - Stakeholder management and experience with external customers. If you are passionate about Network infrastructure and have some relevant experience please apply! The network solutions that are provided are simple, with ease of implementation. Job Offer A salary range of £42,000-£45,000 per annum Great work-life balance (with hours of 9am-5pm) This role is 5 days a week onsite. An opportunity to be part of a diverse and inclusive team. Opportunities to gain further qualifications. If you're a Network Engineer looking for a new challenge in Wigan, don't hesitate to apply today.
29/04/2024
Full time
An exciting opportunity for a Network Engineer in the technology industry has arisen in Wigan. The role requires an individual with a deep understanding of network infrastructure who can maintain and improve our client's systems. This is a client facing opportunity for someone with a passion for network infrastructure who is looking to develop with an organisation. Client Details Michael Page has partnered exclusively with a market-leading player in the technology industry with under 100 employees. They have a strong commitment to driving innovation and delivering quality services to their customers. Headquartered in Wigan, they have a vast network of clients globally and are dedicated to creating an inclusive work environment. They are a family-run business at heart and have expanded at an exponential growth rate, working with large brands they are a key player in the technology solution provider space. The successful Network Engineer will become a pillar in this fast growing team and have the opportunity to develop and gain qualifications to become an expert in the network space. Description This Network Engineer will be joining a team of 4, within this team the successful candidate will report into the Senior Network Engineer. This team is overseen by the Head of Operations, this role will encompass the following but not limited too: Design and implement functional network infrastructure with assistance from a supportive team. Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure. Analyse network traffic and provide capacity planning solutions. Monitor network performance and integrity. Support NOC BAU, acting as an escalation point and providing training where needed. Maintain complete technical documentation. Liaise with almost all departments of the business and provide assistance and network solutions. Attend SWAT calls with senior external customers. Assist of major project work. Suggest improvements to network performance, capacity, and scalability Ensure data security through access controls, backups, and Firewalls. Profile A successful Network Engineer should have: A CCNA/CCNP qualification or relevant experience. Proven experience in a network engineer role. Great customer service with the willingness to go the extra mile. Ability to work independently as well as in conjunction with a team. A passion for network infrastructure partnered with a driven and ambitious attitude. Hands-on experience in networking, routing, and switching (eg Subnet masks, SD-WAN, IPSec, WAN/LAN technologies) Excellent knowledge of best practices around management, control, and monitoring of server infrastructure Experience with Firewalls, Internet VPN's remote implementation, troubleshooting, and problem resolution Ability to set up and configure server hardware Desirables: - Experience with PCI-DSS. - Examples of previous network solution project work. - Stakeholder management and experience with external customers. If you are passionate about Network infrastructure and have some relevant experience please apply! The network solutions that are provided are simple, with ease of implementation. Job Offer A salary range of £42,000-£45,000 per annum Great work-life balance (with hours of 9am-5pm) This role is 5 days a week onsite. An opportunity to be part of a diverse and inclusive team. Opportunities to gain further qualifications. If you're a Network Engineer looking for a new challenge in Wigan, don't hesitate to apply today.