Request Technology - Craig Johnson
Chicago, Illinois
*Position is bonus eligible* Prestigious Financial Company is currently seeking an Information Data Governance and Protection Analyst. Candidate will be responsible for supporting the development and implementation of the information governance, data protection, and privacy program. This includes supporting the development of strategies, policies, procedures, and controls related to the governance and protection of information throughout its life cycle. In addition, the role will work with stakeholders to define the information governance, data protection, and privacy requirements; will facilitate compliance with the identified requirements to control risk; will represent the program to internal and external stakeholders; and will support the development and implementation of training and awareness programs. This role will focus on compliance with applicable regulatory and legal rules and requirements (ie SEC-Regulation SCI, CFTC-System Safeguards, etc.) as they relate to information including support of regulatory exam and Internal Audit remediation planning, tracking, and mitigation. Responsibilities: Work with appropriate stakeholders and across the organization to create a culture that manages information as an enterprise asset Implementation of the information governance, data protection, and privacy program including the development of policies, procedures, and job aids Identification, implementation, and use of technologies to support program objectives and classification standards Execution of controls and risk assessments (eg, third-party risk, privacy, data protection) Responsible in performing the privacy impact assessment on data incidents and working with relevant stakeholders like Security Services and Legal to help closing the incident. Creation and execution of strategies to identify information across the organization and throughout its life cycle Preparation of program for regulatory and internal audits/examinations and timely remediation of any findings Use of technology/tools to track projects, manage deliverables and create reporting that support the program and its objectives Support of compliance assessments for information governance, data protection, and privacy including development of controls to measure risk Development and maintenance of the organization's Records and Information Management (RIM) program, ensuring information across all media and formats is properly retained and disposed including remediation of Legacy information Ensure retention, disposition, protection, and classification are addressed in new applications, platforms, and systems Collaborate with internal and external stakeholders to implement information governance, data protection, and privacy policies and requirements Support and develop training and awareness programs for information governance, data protection, and privacy. Identify trends in privacy and regulatory requirements, compliance enforcement, and action the necessary changes in the program. Qualifications: Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings Experience with Privacy requirements and work with personal information and its protection Strong strategic thinking, problem solving, and analytic skills Utilize metrics as means to improve performance Ability to adapt to change in emerging environments and work across multiple areas Experience in developing policies and procedures Experience in project management, project execution, and managing multiple priorities in a timeline driven environment Experience working in a highly regulated environment including an understanding of audit and compliance requirements Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Bachelor's degree or higher in information management, information systems, law, computer science or BA/BS in another discipline with equivalent experience Experience in the financial services industry Certifications Preferred: Certifications in Information, Data, Privacy Records or Security such as: Certified Information Privacy Professional (CIPP), Certified Information Privacy Management (CIPM), Certified Records Manager (CRM), and/or Certified Information Privacy Technologist (CIPT), Certified Information Systems Security Professional (CISSP), Information Governance Professional (IGP), Certified Information Security Manager (CISM) and Certified Information Systems Auditor (CISA)
14/05/2024
Full time
*Position is bonus eligible* Prestigious Financial Company is currently seeking an Information Data Governance and Protection Analyst. Candidate will be responsible for supporting the development and implementation of the information governance, data protection, and privacy program. This includes supporting the development of strategies, policies, procedures, and controls related to the governance and protection of information throughout its life cycle. In addition, the role will work with stakeholders to define the information governance, data protection, and privacy requirements; will facilitate compliance with the identified requirements to control risk; will represent the program to internal and external stakeholders; and will support the development and implementation of training and awareness programs. This role will focus on compliance with applicable regulatory and legal rules and requirements (ie SEC-Regulation SCI, CFTC-System Safeguards, etc.) as they relate to information including support of regulatory exam and Internal Audit remediation planning, tracking, and mitigation. Responsibilities: Work with appropriate stakeholders and across the organization to create a culture that manages information as an enterprise asset Implementation of the information governance, data protection, and privacy program including the development of policies, procedures, and job aids Identification, implementation, and use of technologies to support program objectives and classification standards Execution of controls and risk assessments (eg, third-party risk, privacy, data protection) Responsible in performing the privacy impact assessment on data incidents and working with relevant stakeholders like Security Services and Legal to help closing the incident. Creation and execution of strategies to identify information across the organization and throughout its life cycle Preparation of program for regulatory and internal audits/examinations and timely remediation of any findings Use of technology/tools to track projects, manage deliverables and create reporting that support the program and its objectives Support of compliance assessments for information governance, data protection, and privacy including development of controls to measure risk Development and maintenance of the organization's Records and Information Management (RIM) program, ensuring information across all media and formats is properly retained and disposed including remediation of Legacy information Ensure retention, disposition, protection, and classification are addressed in new applications, platforms, and systems Collaborate with internal and external stakeholders to implement information governance, data protection, and privacy policies and requirements Support and develop training and awareness programs for information governance, data protection, and privacy. Identify trends in privacy and regulatory requirements, compliance enforcement, and action the necessary changes in the program. Qualifications: Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings Experience with Privacy requirements and work with personal information and its protection Strong strategic thinking, problem solving, and analytic skills Utilize metrics as means to improve performance Ability to adapt to change in emerging environments and work across multiple areas Experience in developing policies and procedures Experience in project management, project execution, and managing multiple priorities in a timeline driven environment Experience working in a highly regulated environment including an understanding of audit and compliance requirements Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Bachelor's degree or higher in information management, information systems, law, computer science or BA/BS in another discipline with equivalent experience Experience in the financial services industry Certifications Preferred: Certifications in Information, Data, Privacy Records or Security such as: Certified Information Privacy Professional (CIPP), Certified Information Privacy Management (CIPM), Certified Records Manager (CRM), and/or Certified Information Privacy Technologist (CIPT), Certified Information Systems Security Professional (CISSP), Information Governance Professional (IGP), Certified Information Security Manager (CISM) and Certified Information Systems Auditor (CISA)
Request Technology - Craig Johnson
Chicago, Illinois
*Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Appian Developer. Candidate will be responsible for design; development, testing and implementation of process-centric business process management solutions based on Appian, and other automation software. Work with users and analysts to gather requirements and deliver technical solutions. Prior development experience in Appian and knowledge of the platform is preferred. Responsibilities: Identifying new process opportunities and accurately analysing and estimating new processes, quickly assessing feasibility. Analyzing, understanding and documenting the business processes in detail where required. Designing process automation solutions in accordance with standard design principles and conventions. Configuring new processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand. Creating and maintaining solution documentation. Supporting existing processes and implementing change requirements as part of a structured change control process. Problem solving issues that arise in day to day running of processes and providing timely responses and solutions as required. Following Agile methodology for solution delivery. Working and coordinating with all team members to address customer requests. Qualifications : Excellent knowledge of system implementations along with basic understanding of key concepts related to Software Development Life Cycle Knowledge and ability to create technical solutions for process automations Strong problem-solving and troubleshooting skills Understanding of Agile methodologies including Scrum Experience in root cause analysis skills Ability to apply analytical thinking to develop and test scripts for technical solutions Ability to plan/manage/prioritize work to meet objectives of multiple or competing priorities/projects Ability to communicate effectively to all levels of users and leadership Technical Skills: Appian development or another BPM/intelligent automation technology (preferred) Software development (.NET, Java, Visual Basic, C#, etc.) (preferred) Familiarity with HTML/CSS, JavaScript and UI/UX design (preferred) Agile methodologies including Scrum (preferred) Education and/or Experience: Business or technology related bachelors degree Software development (.NET, Java, Visual Basic, C#, etc.) (preferred) Experience with Agile methodologies (preferred) Process design and process improvement experience (preferred)
14/05/2024
Full time
*Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Appian Developer. Candidate will be responsible for design; development, testing and implementation of process-centric business process management solutions based on Appian, and other automation software. Work with users and analysts to gather requirements and deliver technical solutions. Prior development experience in Appian and knowledge of the platform is preferred. Responsibilities: Identifying new process opportunities and accurately analysing and estimating new processes, quickly assessing feasibility. Analyzing, understanding and documenting the business processes in detail where required. Designing process automation solutions in accordance with standard design principles and conventions. Configuring new processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand. Creating and maintaining solution documentation. Supporting existing processes and implementing change requirements as part of a structured change control process. Problem solving issues that arise in day to day running of processes and providing timely responses and solutions as required. Following Agile methodology for solution delivery. Working and coordinating with all team members to address customer requests. Qualifications : Excellent knowledge of system implementations along with basic understanding of key concepts related to Software Development Life Cycle Knowledge and ability to create technical solutions for process automations Strong problem-solving and troubleshooting skills Understanding of Agile methodologies including Scrum Experience in root cause analysis skills Ability to apply analytical thinking to develop and test scripts for technical solutions Ability to plan/manage/prioritize work to meet objectives of multiple or competing priorities/projects Ability to communicate effectively to all levels of users and leadership Technical Skills: Appian development or another BPM/intelligent automation technology (preferred) Software development (.NET, Java, Visual Basic, C#, etc.) (preferred) Familiarity with HTML/CSS, JavaScript and UI/UX design (preferred) Agile methodologies including Scrum (preferred) Education and/or Experience: Business or technology related bachelors degree Software development (.NET, Java, Visual Basic, C#, etc.) (preferred) Experience with Agile methodologies (preferred) Process design and process improvement experience (preferred)
Platform Manager - Automation and Low/No Code Specialist Hybrid working - 50/50 split Circa £70,000 + excellent benefits Are you an aspiring leader with a passion for automation and leveraging Microsoft technologies to drive business innovation? Join my clients dynamic organisation in Newcastle as a Senior Business Systems Analyst, where you'll lead initiatives focused on automation, low/no code solutions, and maximising the potential of Microsoft technologies. Key Responsibilities: Strategic Leadership: Provide strategic direction and leadership in the adoption and implementation of automation solutions, leveraging low/no code platforms and Microsoft technologies to drive efficiency and productivity across the organisation. Requirements Management: Lead the development and sign-off of Requirements Specification documents for automation projects, collaborating closely with stakeholders to ensure alignment with business objectives. Change Management: Drive effective change management processes for automation initiatives, overseeing modifications to project documentation and ensuring clarity and consistency throughout the project life cycle. Cross-Functional Collaboration: Foster collaboration and communication across departments, serving as a liaison between technical teams and business units to ensure seamless project delivery. Team Mentorship: Mentor and support junior members of the team, providing guidance and expertise in automation and low/no code solutions to help them grow and develop in their roles. Technical Experience Required: Power Platform - specifically Power Apps & Power Automate Automation tools such as PowerShell, RBA, UIPath Experience working in an Azure environment Exposure to alternative low/no code technologies would be a bonus Skills/Experience Required: Leadership Experience: Previous experience in a leadership role within an end-user organisation, with a focus on driving automation initiatives and leveraging low/no code platforms. Analytical Expertise: Strong analytical skills, with the ability to gather and interpret business requirements and translate them into actionable automation solutions. Communication Skills: Excellent written and verbal communication skills, with the ability to effectively engage and influence stakeholders at all levels of the organisation. Technical Proficiency: Proficiency in Microsoft technologies, including Azure services, Dynamics Power Platform, and Power Apps, with a strong understanding of automation principles and low/no code development. This is an exceptional opportunity for an aspiring leader to make a significant impact in driving automation and innovation within our organisation. If you're ready to take on a leadership role and drive digital transformation using Microsoft technologies, we want to hear from you. Please send your CV for immediate review. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
13/05/2024
Full time
Platform Manager - Automation and Low/No Code Specialist Hybrid working - 50/50 split Circa £70,000 + excellent benefits Are you an aspiring leader with a passion for automation and leveraging Microsoft technologies to drive business innovation? Join my clients dynamic organisation in Newcastle as a Senior Business Systems Analyst, where you'll lead initiatives focused on automation, low/no code solutions, and maximising the potential of Microsoft technologies. Key Responsibilities: Strategic Leadership: Provide strategic direction and leadership in the adoption and implementation of automation solutions, leveraging low/no code platforms and Microsoft technologies to drive efficiency and productivity across the organisation. Requirements Management: Lead the development and sign-off of Requirements Specification documents for automation projects, collaborating closely with stakeholders to ensure alignment with business objectives. Change Management: Drive effective change management processes for automation initiatives, overseeing modifications to project documentation and ensuring clarity and consistency throughout the project life cycle. Cross-Functional Collaboration: Foster collaboration and communication across departments, serving as a liaison between technical teams and business units to ensure seamless project delivery. Team Mentorship: Mentor and support junior members of the team, providing guidance and expertise in automation and low/no code solutions to help them grow and develop in their roles. Technical Experience Required: Power Platform - specifically Power Apps & Power Automate Automation tools such as PowerShell, RBA, UIPath Experience working in an Azure environment Exposure to alternative low/no code technologies would be a bonus Skills/Experience Required: Leadership Experience: Previous experience in a leadership role within an end-user organisation, with a focus on driving automation initiatives and leveraging low/no code platforms. Analytical Expertise: Strong analytical skills, with the ability to gather and interpret business requirements and translate them into actionable automation solutions. Communication Skills: Excellent written and verbal communication skills, with the ability to effectively engage and influence stakeholders at all levels of the organisation. Technical Proficiency: Proficiency in Microsoft technologies, including Azure services, Dynamics Power Platform, and Power Apps, with a strong understanding of automation principles and low/no code development. This is an exceptional opportunity for an aspiring leader to make a significant impact in driving automation and innovation within our organisation. If you're ready to take on a leadership role and drive digital transformation using Microsoft technologies, we want to hear from you. Please send your CV for immediate review. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Robert Walters is working in partnership with a national market leading business. They specialise in distribution, construction and building materials. With a long-standing history, they employ over 16,000 employees with an enterprise technology estate to support their business services. Due to continued growth, they are keen to appoint a Head of GRC (Governance, Risk & Compliance), based out of the Northampton offices with a hybrid working model paying as salary up to £80,000 plus bonus and benefits. As an experienced Head of GRC (Governance, Risk & Compliance), you will be responsible for daily management of the GRC deliverables and management of direct reports. Ensuring effective Governance, Risk and Compliance aligning to the groups InfoSec policies. Head of GRC (Governance, Risk & Compliance), - Duties and Experience Leadership of the GRC team - performance management and development Maintain the enforcement of InfoSec Policy framework - inc. policies, standards, procedures Implement/Monitor the GTS risk management process Deliver audit capabilities to maintain compliance to the GDPR, PCI-DSS and Cyber Essentials Ensure maintenance of effective InfoSec awareness programme Support delivery of programmes and projects across group to ensure InfoSec concerns are met Ensure engagement of Senior InfoSec Analysts Work closely with Ops teams and DPO to ensure tech controls are mapped Publish governance, risk and compliance reports for senior leadership are met The permanent opportunity for a Head of GRC (Governance, Risk & Compliance), will pay up to £80,000 plus bonus and benefits, offering a hybrid working model from their Northampton offices. This is an opportunity to join a market leading business that has grown year on year. For further information, please apply with an updated CV and contact Ajay Hayre on (see below). Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
13/05/2024
Full time
Robert Walters is working in partnership with a national market leading business. They specialise in distribution, construction and building materials. With a long-standing history, they employ over 16,000 employees with an enterprise technology estate to support their business services. Due to continued growth, they are keen to appoint a Head of GRC (Governance, Risk & Compliance), based out of the Northampton offices with a hybrid working model paying as salary up to £80,000 plus bonus and benefits. As an experienced Head of GRC (Governance, Risk & Compliance), you will be responsible for daily management of the GRC deliverables and management of direct reports. Ensuring effective Governance, Risk and Compliance aligning to the groups InfoSec policies. Head of GRC (Governance, Risk & Compliance), - Duties and Experience Leadership of the GRC team - performance management and development Maintain the enforcement of InfoSec Policy framework - inc. policies, standards, procedures Implement/Monitor the GTS risk management process Deliver audit capabilities to maintain compliance to the GDPR, PCI-DSS and Cyber Essentials Ensure maintenance of effective InfoSec awareness programme Support delivery of programmes and projects across group to ensure InfoSec concerns are met Ensure engagement of Senior InfoSec Analysts Work closely with Ops teams and DPO to ensure tech controls are mapped Publish governance, risk and compliance reports for senior leadership are met The permanent opportunity for a Head of GRC (Governance, Risk & Compliance), will pay up to £80,000 plus bonus and benefits, offering a hybrid working model from their Northampton offices. This is an opportunity to join a market leading business that has grown year on year. For further information, please apply with an updated CV and contact Ajay Hayre on (see below). Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
SOCIAL MEDIA DATA ANALYST - INITIAL 6 MONTH CONTRACT - INSIDE IR35 Loriens leading Public sector client is looking to expand their Media team by adding an experienced Social Media Analyst to the team on an initial 6 month contract. Main Duties Lead on social media insight and audience research projects, seeking guidance and working with other professions across the team and wider organisation as required. This will involve analysis of large volumes of quantitative data as well as written analysis. Share findings with colleagues across the organisation to inform strategic decision-making on communications activity. Work on the configuration, maintenance and continual improvement of social media data collection and visualisation tools, including live dashboards, working with suppliers to resolve issues as they arise. Undertake social listening for key announcements, including writing regex based queries using social listening tools, producing reports and sharing these with stakeholders Produce reports tailored to the needs of internal audiences, evaluating the performance of social media activity on the social media channels on Facebook, Instagram, X/Twitter, LinkedIn and YouTube, drawing out actionable insights to inform future content and optimise its performance. Develop processes for integrating new tools or platforms into our social media dashboards and regular reporting, seeking guidance and personal learning where required. Produce templates and replicable report creation processes which can be utilised by other members of the team. Train colleagues on best-practice social media data analysis and evaluation. Maintain and disseminate training materials and promote learning opportunities as they arise. Essential Criteria Proven data analysis skills and experience, using MS Excel, Google Sheets, Google Data Studio, Google BigQuery, or similar tools Understanding of social media and web analytics and terminology, including in-platform analysis and reporting tools on Facebook, Instagram, YouTube, and Twitter, and third-party providers such as Adverity, Hootsuite, SproutSocial and Brandwatch Experience of using data visualisation tools such as Google Data Studio, Tableau or Power BI to provide dashboards and insights reports tailored to the needs of stakeholders Strong written communication skills, with the ability to explain data analysis to non-expert internal stakeholders trong problem solving and analytical skills, with the ability to work independently to find innovative solutions. Adaptable in applying analysis tools or techniques to new contexts. Desirable Criteria Experience of using and configuring social or marketing data sources via APIs using a tool such as Adverity, Funnel, or Supermetric Experience of using Python, Regex, or SQL to extract and analyse data Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
13/05/2024
Project-based
SOCIAL MEDIA DATA ANALYST - INITIAL 6 MONTH CONTRACT - INSIDE IR35 Loriens leading Public sector client is looking to expand their Media team by adding an experienced Social Media Analyst to the team on an initial 6 month contract. Main Duties Lead on social media insight and audience research projects, seeking guidance and working with other professions across the team and wider organisation as required. This will involve analysis of large volumes of quantitative data as well as written analysis. Share findings with colleagues across the organisation to inform strategic decision-making on communications activity. Work on the configuration, maintenance and continual improvement of social media data collection and visualisation tools, including live dashboards, working with suppliers to resolve issues as they arise. Undertake social listening for key announcements, including writing regex based queries using social listening tools, producing reports and sharing these with stakeholders Produce reports tailored to the needs of internal audiences, evaluating the performance of social media activity on the social media channels on Facebook, Instagram, X/Twitter, LinkedIn and YouTube, drawing out actionable insights to inform future content and optimise its performance. Develop processes for integrating new tools or platforms into our social media dashboards and regular reporting, seeking guidance and personal learning where required. Produce templates and replicable report creation processes which can be utilised by other members of the team. Train colleagues on best-practice social media data analysis and evaluation. Maintain and disseminate training materials and promote learning opportunities as they arise. Essential Criteria Proven data analysis skills and experience, using MS Excel, Google Sheets, Google Data Studio, Google BigQuery, or similar tools Understanding of social media and web analytics and terminology, including in-platform analysis and reporting tools on Facebook, Instagram, YouTube, and Twitter, and third-party providers such as Adverity, Hootsuite, SproutSocial and Brandwatch Experience of using data visualisation tools such as Google Data Studio, Tableau or Power BI to provide dashboards and insights reports tailored to the needs of stakeholders Strong written communication skills, with the ability to explain data analysis to non-expert internal stakeholders trong problem solving and analytical skills, with the ability to work independently to find innovative solutions. Adaptable in applying analysis tools or techniques to new contexts. Desirable Criteria Experience of using and configuring social or marketing data sources via APIs using a tool such as Adverity, Funnel, or Supermetric Experience of using Python, Regex, or SQL to extract and analyse data Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Finance Analyst (Revenue) - Fully Qualified (ACCA|ACA|CIMA) Permanent Theale - Hybrid (3 Days per week in office) MAIN PURPOSE OF ROLE The Finance Analyst Revenue will support the Finance managers in managing aspects of Company Property Revenues and Costs which are key measures of operating performance, whilst seeking opportunities for growth and mitigating risks. The Analysts primary responsibility will be to ensure the accurate and timely postings of Month End activities, billing related activities as well as highlighting areas of continuous improvement. The Analyst will have end-to-end ownership of their areas and be responsible for the analysis of large and complex data sets, month end accounting, forecasting of the key metrics and liaising with extended teams internally and externally regarding data integrity and performance. Responsibilities: Prepare timely and accurate billing of relevant services, provide appropriate detailed supporting back up where required. Post and review the monthly transactions during the month-end cycle. Perform and support reviews of monthly balance sheet reconciliations. Manage the delivery of monthly financial data to enable successful completion of financial reporting. Assisting with tracking and resolution of queries raised, liaising with BI and other business functions where necessary. Support audit queries as required. Prepare the monthly Management Accounts and provide insightful commentary. Help Improve financial status by analysing results, monitor and report variances and identify trends. Review, measure and remediate data and propose appropriate remedial or re-enforcing actions. Work with the finance team to ensure all data is submitted on an accurately and timely basis. Provide day to day and ad hoc financial support and analysis as required. Assist with the accurate forecast of future finances and budgeting and revenue assurance. Understand the key terms of the MSA contract and ensure continuous adherence to the requirements. Work with stakeholders and suppliers to establish, implement, improve & maintain Best Practice, financial processes, systems and controls over Property Opex, including the remediation of any control weaknesses identified. Ensure processes are documented. What we are looking for? Fully Qualified Accountant (ACCA|ACA|CIMA) 2-3 years PQE Strong Financial accounting knowledge and experience including Month End Processing, Balance Sheet Recons, Posting of Journals, Double Entry (transactions are recorded in terms of debits and credits) Someone who can look at Large Volumes of Data and identify discrepancies, investigate and understand what's gone wrong Experience with analysis of large and complex Data Someone who is personable and articulate communication skills Project People is acting as an Employment Agency in relation to this vacancy.
13/05/2024
Full time
Finance Analyst (Revenue) - Fully Qualified (ACCA|ACA|CIMA) Permanent Theale - Hybrid (3 Days per week in office) MAIN PURPOSE OF ROLE The Finance Analyst Revenue will support the Finance managers in managing aspects of Company Property Revenues and Costs which are key measures of operating performance, whilst seeking opportunities for growth and mitigating risks. The Analysts primary responsibility will be to ensure the accurate and timely postings of Month End activities, billing related activities as well as highlighting areas of continuous improvement. The Analyst will have end-to-end ownership of their areas and be responsible for the analysis of large and complex data sets, month end accounting, forecasting of the key metrics and liaising with extended teams internally and externally regarding data integrity and performance. Responsibilities: Prepare timely and accurate billing of relevant services, provide appropriate detailed supporting back up where required. Post and review the monthly transactions during the month-end cycle. Perform and support reviews of monthly balance sheet reconciliations. Manage the delivery of monthly financial data to enable successful completion of financial reporting. Assisting with tracking and resolution of queries raised, liaising with BI and other business functions where necessary. Support audit queries as required. Prepare the monthly Management Accounts and provide insightful commentary. Help Improve financial status by analysing results, monitor and report variances and identify trends. Review, measure and remediate data and propose appropriate remedial or re-enforcing actions. Work with the finance team to ensure all data is submitted on an accurately and timely basis. Provide day to day and ad hoc financial support and analysis as required. Assist with the accurate forecast of future finances and budgeting and revenue assurance. Understand the key terms of the MSA contract and ensure continuous adherence to the requirements. Work with stakeholders and suppliers to establish, implement, improve & maintain Best Practice, financial processes, systems and controls over Property Opex, including the remediation of any control weaknesses identified. Ensure processes are documented. What we are looking for? Fully Qualified Accountant (ACCA|ACA|CIMA) 2-3 years PQE Strong Financial accounting knowledge and experience including Month End Processing, Balance Sheet Recons, Posting of Journals, Double Entry (transactions are recorded in terms of debits and credits) Someone who can look at Large Volumes of Data and identify discrepancies, investigate and understand what's gone wrong Experience with analysis of large and complex Data Someone who is personable and articulate communication skills Project People is acting as an Employment Agency in relation to this vacancy.
Description : IT Operations Start date: June 2024 Latest start date: 1 July 2024 End date: 6 months contract Extension: Possible Work location: Zurich/Hybrid Unit: Information Technology and Services (ITS) Workload: 100% Analyst Background We are looking for an IT Operations Analyst to replace a staff member on a short-term assignment. We are looking for a late junior/early professional level profile. The role is focused on creating reports, metrics and dashboard generation, hardware asset management, gathering requirements for enhancements to ServiceNow, communication around IT changes across the organization. There is also an element of change management to the role, therefore experience with ITIL IT change management would be beneficial. Perfect candidate: An IT Analyst with ServiceNow (ITOM/ITSM) experience, an analytical mindset and experience with gathering feedback, creating reports, dashboards, and metrics within ServiceNow. General Information Team: The IT Operations team consists of around 25 people. This role will be working closely with around 8 colleagues, primarily with the IT services function, close integration with change management and CMDB operations. The person will also collaborate with the Service Desk team, It Engineers as well as other business IT areas. Tasks & Responsibilities: Responsible for supporting the IT Operations team primarily in the area of reporting on incident, problem, request and change management within the Bank. Coordinate with relevant stakeholders, including IT staff and business users as a focal point for customer liaison and provide an effective and efficient interface between ITS operations and its internal customers. Reporting on operational activities and tracking progress of IT incidents and IT changes to provide updates and metrics as part of 3 Line of Defense activities. Gather and consolidate data and produce reports for the monitoring of IT services. Analyse the output and propose improved processes and appropriate follow-up actions. Support the efficiency and effectiveness of the incident and change management processes and configuration management database (CMDB). Support the configuration management process and operational activities to ensure CMDB data integrity. Ensure that relevant information assets are documented and maintained in the Bank's CMDB. Release and change management Reporting on change management process for changes required in the Bank's IT production environment. Delivers customer-facing communication and collaboration on all operational related activities. Assist in coordinating the implementation of changes in IT services and ensures that standardised methods are used for efficient handling of all changes, to minimise adverse impacts from changes on business operations and the users of IT services. Project management Participates in project activities within IT Infrastructure as assigned. Must haves: Minimum of three years' experience in a role with direct customer contact, preferably in an international environment. (*) Knowledge of ServiceNow ITSM/ITOM modules. (*) An understanding of IT systems and their interaction. (*) Excellent reporting and analytical skills and strong knowledge of data management and reporting tools. (*) Experience with service management and change management methodologies and frameworks such as ITIL. (*) Interpersonal skills: Fluency in English. Outstanding customer service skills with a proactive customer and service orientation. Ability to demonstrate initiative, drive and enthusiasm. Good organizational and time management skills, accuracy, speed and attention to detail. Ability to effectively balance workload of providing excellent customer service while attending to ongoing operational tasks. Ability to carry out assigned tasks in a professional, efficient and timely manner with a sense of ownership and follow-through. Excellent communication skills to enable clear communication with different audiences and to manage customer expectations and service partner deliverables. Ability to work independently and in a team environment. Nice to have: A second major world language desirable Job Title: IT Operations Analyst Location: Zürich, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
13/05/2024
Project-based
Description : IT Operations Start date: June 2024 Latest start date: 1 July 2024 End date: 6 months contract Extension: Possible Work location: Zurich/Hybrid Unit: Information Technology and Services (ITS) Workload: 100% Analyst Background We are looking for an IT Operations Analyst to replace a staff member on a short-term assignment. We are looking for a late junior/early professional level profile. The role is focused on creating reports, metrics and dashboard generation, hardware asset management, gathering requirements for enhancements to ServiceNow, communication around IT changes across the organization. There is also an element of change management to the role, therefore experience with ITIL IT change management would be beneficial. Perfect candidate: An IT Analyst with ServiceNow (ITOM/ITSM) experience, an analytical mindset and experience with gathering feedback, creating reports, dashboards, and metrics within ServiceNow. General Information Team: The IT Operations team consists of around 25 people. This role will be working closely with around 8 colleagues, primarily with the IT services function, close integration with change management and CMDB operations. The person will also collaborate with the Service Desk team, It Engineers as well as other business IT areas. Tasks & Responsibilities: Responsible for supporting the IT Operations team primarily in the area of reporting on incident, problem, request and change management within the Bank. Coordinate with relevant stakeholders, including IT staff and business users as a focal point for customer liaison and provide an effective and efficient interface between ITS operations and its internal customers. Reporting on operational activities and tracking progress of IT incidents and IT changes to provide updates and metrics as part of 3 Line of Defense activities. Gather and consolidate data and produce reports for the monitoring of IT services. Analyse the output and propose improved processes and appropriate follow-up actions. Support the efficiency and effectiveness of the incident and change management processes and configuration management database (CMDB). Support the configuration management process and operational activities to ensure CMDB data integrity. Ensure that relevant information assets are documented and maintained in the Bank's CMDB. Release and change management Reporting on change management process for changes required in the Bank's IT production environment. Delivers customer-facing communication and collaboration on all operational related activities. Assist in coordinating the implementation of changes in IT services and ensures that standardised methods are used for efficient handling of all changes, to minimise adverse impacts from changes on business operations and the users of IT services. Project management Participates in project activities within IT Infrastructure as assigned. Must haves: Minimum of three years' experience in a role with direct customer contact, preferably in an international environment. (*) Knowledge of ServiceNow ITSM/ITOM modules. (*) An understanding of IT systems and their interaction. (*) Excellent reporting and analytical skills and strong knowledge of data management and reporting tools. (*) Experience with service management and change management methodologies and frameworks such as ITIL. (*) Interpersonal skills: Fluency in English. Outstanding customer service skills with a proactive customer and service orientation. Ability to demonstrate initiative, drive and enthusiasm. Good organizational and time management skills, accuracy, speed and attention to detail. Ability to effectively balance workload of providing excellent customer service while attending to ongoing operational tasks. Ability to carry out assigned tasks in a professional, efficient and timely manner with a sense of ownership and follow-through. Excellent communication skills to enable clear communication with different audiences and to manage customer expectations and service partner deliverables. Ability to work independently and in a team environment. Nice to have: A second major world language desirable Job Title: IT Operations Analyst Location: Zürich, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Application Support Analyst A fantastic opportunity has arisen for an Application Support Analyst to join our Nottingham based client on a permanent basis. Application Support Analyst Summary: The primary objective of this position is to facilitate and enhance the provision of outstanding customer service, enhance operational effectiveness, offer cost-efficient services, provide pertinent and punctual information, and assist the business by implementing straightforward, user-friendly, and efficient technology solutions. Application Support Analyst Key Responsibilities: * Providing applications support function for users across a range of business applications * Own the management of one or more critical business applications through their life cycle, co-ordinating and managing upgrades for these. * Troubleshooting complex incidents and service and change requests through appropriate channels. Application Support Analyst Attributes/Skills: * Proven expertise working with NEC Housing * Experience of working with SQL * Expertise in Application Support Application Support Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
13/05/2024
Full time
Application Support Analyst A fantastic opportunity has arisen for an Application Support Analyst to join our Nottingham based client on a permanent basis. Application Support Analyst Summary: The primary objective of this position is to facilitate and enhance the provision of outstanding customer service, enhance operational effectiveness, offer cost-efficient services, provide pertinent and punctual information, and assist the business by implementing straightforward, user-friendly, and efficient technology solutions. Application Support Analyst Key Responsibilities: * Providing applications support function for users across a range of business applications * Own the management of one or more critical business applications through their life cycle, co-ordinating and managing upgrades for these. * Troubleshooting complex incidents and service and change requests through appropriate channels. Application Support Analyst Attributes/Skills: * Proven expertise working with NEC Housing * Experience of working with SQL * Expertise in Application Support Application Support Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Data Acquisition Lead - Data Quality, ETL, AI Join a tech-driven London Market Insurer as the Data Acquisition Team Lead, where you'll lead the charge in acquiring, structuring, and verifying unstructured data sources. Working with cutting-edge data technology and AI, you'll oversee the delivery of high-quality datasets. Your role will shape the strategic direction of the data acquisition services, ensuring first-rate analytics capabilities and client insights. Collaborating closely with stakeholders, you'll translate complex data concepts into actionable strategies, driving innovation and excellence. As the Data Acquisition Team Lead, you'll pioneer data innovation and lead a dynamic team dedicated to continuous improvement. With a focus on problem-solving, you'll drive efficiency in data acquisition processes, leveraging cutting-edge technologies. Working in collaboration with analysts, you'll actively engage in identifying and delivering data assets tailored to meet specific needs and requirements of key stakeholders. This role is ideal for proactive individuals who are passionate about leveraging data for business success. Responsibilities: Lead the acquisition, structuring, and verification of unstructured data sources. Oversee the delivery of high-quality datasets to fuel data-driven decision-making. Shape the strategic direction of data acquisition services. Collaborate closely with stakeholders to translate complex data concepts into actionable strategies. Drive innovation and excellence in data acquisition processes. Requirements: Demonstrated leadership ability and experience in leading teams. Strong analytical skills with a focus on problem-solving and innovation. Proficiency in data management, databases, and ETL processes. Familiarity with data tools, AI, and machine learning technologies. Excellent communication skills and stakeholder management expertise. Data Acquisition Lead - Data Quality, ETL, AI
13/05/2024
Full time
Data Acquisition Lead - Data Quality, ETL, AI Join a tech-driven London Market Insurer as the Data Acquisition Team Lead, where you'll lead the charge in acquiring, structuring, and verifying unstructured data sources. Working with cutting-edge data technology and AI, you'll oversee the delivery of high-quality datasets. Your role will shape the strategic direction of the data acquisition services, ensuring first-rate analytics capabilities and client insights. Collaborating closely with stakeholders, you'll translate complex data concepts into actionable strategies, driving innovation and excellence. As the Data Acquisition Team Lead, you'll pioneer data innovation and lead a dynamic team dedicated to continuous improvement. With a focus on problem-solving, you'll drive efficiency in data acquisition processes, leveraging cutting-edge technologies. Working in collaboration with analysts, you'll actively engage in identifying and delivering data assets tailored to meet specific needs and requirements of key stakeholders. This role is ideal for proactive individuals who are passionate about leveraging data for business success. Responsibilities: Lead the acquisition, structuring, and verification of unstructured data sources. Oversee the delivery of high-quality datasets to fuel data-driven decision-making. Shape the strategic direction of data acquisition services. Collaborate closely with stakeholders to translate complex data concepts into actionable strategies. Drive innovation and excellence in data acquisition processes. Requirements: Demonstrated leadership ability and experience in leading teams. Strong analytical skills with a focus on problem-solving and innovation. Proficiency in data management, databases, and ETL processes. Familiarity with data tools, AI, and machine learning technologies. Excellent communication skills and stakeholder management expertise. Data Acquisition Lead - Data Quality, ETL, AI
Manufacturing Sales, Business Development Switzerland, German speaker big OTE! Permanent Switzerland/flexible on location German speaking Consulting - Technology - Manufacturing. We are looking for people who will accompany our customers on their way into the digital future and actively support them in the challenges ahead. To be successful here, you need industry Manufacturing knowledge across the entire value chain from sales, development, production to assembly and service, as well as the necessary IT know-how, and the willingness to go the extra mile to achieve excellent performance together with the customer achieve Your area of responsibility includes: -You work in various roles on projects and develop excellent solutions for complex tasks together with our customers. -As a business consultant, you are in close contact with our customers and actively develop our customer base, discuss questions and derive tasks and projects from them with which we can support our customers. -Where necessary, you will provide technical support to our sales department in the various sales phases, from preparing an offer to concluding a contract. -Control and coordination of partners and service providers. -Development of new solution offerings depending on industry developments. -Developing customer campaigns with the support of our marketing department. Ideal experience -You have a completed degree in computer science, business informatics or a technical engineering course. -You have at least 8 years of professional experience in an industrial Manufacturing environment. -You have already worked as a project manager, business analyst, requirements engineer or in test management and are certified. -You are passionate about topics such as lean processes, variant management, digital production, IoT, predictive maintenance, etc., have the necessary expertise and are hungry for the latest trends in the industry. -You present complex ideas and solutions in an understandable and effective way. -You have no problems networking and cooperating with stakeholders across all hierarchy levels. -We require fluent German and good English skills. -Willingness to travel within Switzerland. If you are interested please apply with your most up to date CV Michael Bailey International is acting as an Employment Agency in relation to this vacancy.
13/05/2024
Full time
Manufacturing Sales, Business Development Switzerland, German speaker big OTE! Permanent Switzerland/flexible on location German speaking Consulting - Technology - Manufacturing. We are looking for people who will accompany our customers on their way into the digital future and actively support them in the challenges ahead. To be successful here, you need industry Manufacturing knowledge across the entire value chain from sales, development, production to assembly and service, as well as the necessary IT know-how, and the willingness to go the extra mile to achieve excellent performance together with the customer achieve Your area of responsibility includes: -You work in various roles on projects and develop excellent solutions for complex tasks together with our customers. -As a business consultant, you are in close contact with our customers and actively develop our customer base, discuss questions and derive tasks and projects from them with which we can support our customers. -Where necessary, you will provide technical support to our sales department in the various sales phases, from preparing an offer to concluding a contract. -Control and coordination of partners and service providers. -Development of new solution offerings depending on industry developments. -Developing customer campaigns with the support of our marketing department. Ideal experience -You have a completed degree in computer science, business informatics or a technical engineering course. -You have at least 8 years of professional experience in an industrial Manufacturing environment. -You have already worked as a project manager, business analyst, requirements engineer or in test management and are certified. -You are passionate about topics such as lean processes, variant management, digital production, IoT, predictive maintenance, etc., have the necessary expertise and are hungry for the latest trends in the industry. -You present complex ideas and solutions in an understandable and effective way. -You have no problems networking and cooperating with stakeholders across all hierarchy levels. -We require fluent German and good English skills. -Willingness to travel within Switzerland. If you are interested please apply with your most up to date CV Michael Bailey International is acting as an Employment Agency in relation to this vacancy.
Service Desk Analyst required by a very established financial institution, with a long-standing reputation for excellence and a focus on culture and staff wellbeing. This Service Desk Analyst role will see you working to ITIL standards in a highly professional environment. As well as at least 1 years' experience working on a service desk (for example, as a service desk analyst or service desk administrator), you will ideally have experience of: Working in an ITIL environment Service Desk Support (1st and some 2nd line) Microsoft technologies: SCCM is desirable, as is MS Office, Windows 10 & Active Directory Coming from a professional or regulated working environment ie financial, insurance, legal etc would be desirable Device management (eg mobiles/tablets) In return this Service Desk Analyst will be joining a financial services company with half a century's experience and strong customer loyalty. They promote an amazingly diverse and inclusive culture which focuses on taking care of the wellbeing of their staff and well as providing great work challenges and fantastic career progression! This Service Desk Analyst role has a salary up to £25,000, hybrid working with 2-3 days in the office in Brighton, and a good benefits package including a bonus scheme. To be considered for this Service Desk Analyst position, please send your CV to Rob Goffin at IT Recruitment Solutions now! Service Desk, Support, ITIL, Microsoft, Brighton, Hybrid £25,000 + Bonus + Benefits + Hybrid working
13/05/2024
Full time
Service Desk Analyst required by a very established financial institution, with a long-standing reputation for excellence and a focus on culture and staff wellbeing. This Service Desk Analyst role will see you working to ITIL standards in a highly professional environment. As well as at least 1 years' experience working on a service desk (for example, as a service desk analyst or service desk administrator), you will ideally have experience of: Working in an ITIL environment Service Desk Support (1st and some 2nd line) Microsoft technologies: SCCM is desirable, as is MS Office, Windows 10 & Active Directory Coming from a professional or regulated working environment ie financial, insurance, legal etc would be desirable Device management (eg mobiles/tablets) In return this Service Desk Analyst will be joining a financial services company with half a century's experience and strong customer loyalty. They promote an amazingly diverse and inclusive culture which focuses on taking care of the wellbeing of their staff and well as providing great work challenges and fantastic career progression! This Service Desk Analyst role has a salary up to £25,000, hybrid working with 2-3 days in the office in Brighton, and a good benefits package including a bonus scheme. To be considered for this Service Desk Analyst position, please send your CV to Rob Goffin at IT Recruitment Solutions now! Service Desk, Support, ITIL, Microsoft, Brighton, Hybrid £25,000 + Bonus + Benefits + Hybrid working
IT Service Desk Analysis Place of work: On-site - Sheffield, UK Duration: Permanent Hours of work: Two shifts (08.00 - 16.30) and (14.30 - 23.00) Monday - Friday including Bank holidays. About the Company and the Role: Auxilion a leading provider of IT outsourcing and IT managed service solutions. As part of the Auxilion organization you will work directly on a client site responding to internal customer service requests needing technical support for hardware/software issues. You will be working closely with a wider team across Ireland to provide the best possible technical service and customer experience that the client requires. Working in an IT support environment, that is central to provide smooth running, efficiencies to our customers and services. The IT Service Desk Analysis is first point of customer contact, focusing on continuous operation of a customer estate. You will be supported with personal development opportunities including training and exposure to new technologies. Handling and logging calls from end users in ServiceNow Ensuring end user Incidents and requests are handled per pre-defined SLA's for response time, updates and closure Delivering a great customer experience Position Responsibilities: Logging, updating and resolving Incidents and Requests Prioritising and monitoring IT issues, ensuring they are resolved within agreed SLA's Diagnose and resolve IT issues, collaborating and elevating to 2nd line or other resolver teams Creating knowledge articles and IT documentation Ability to use initiative or work as part of a team to resolve IT issues Technical Competencies: Prior experience in a Service Desk Environment Experience diagnosing and resolving hardware and software issues Experience supporting 365 environments, including Office 365, MS Teams, SharePoint, Exchange Business Competencies: Excellent communication skills (Communication to customers verbal and written is mandatory) Good problem-solving skills Organise workload effectively. Decision-making skills A Professional working attitude Our Company, Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and the development of people in our DNA. Our competitive advantage is how we support our clients on their journey. Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
13/05/2024
Full time
IT Service Desk Analysis Place of work: On-site - Sheffield, UK Duration: Permanent Hours of work: Two shifts (08.00 - 16.30) and (14.30 - 23.00) Monday - Friday including Bank holidays. About the Company and the Role: Auxilion a leading provider of IT outsourcing and IT managed service solutions. As part of the Auxilion organization you will work directly on a client site responding to internal customer service requests needing technical support for hardware/software issues. You will be working closely with a wider team across Ireland to provide the best possible technical service and customer experience that the client requires. Working in an IT support environment, that is central to provide smooth running, efficiencies to our customers and services. The IT Service Desk Analysis is first point of customer contact, focusing on continuous operation of a customer estate. You will be supported with personal development opportunities including training and exposure to new technologies. Handling and logging calls from end users in ServiceNow Ensuring end user Incidents and requests are handled per pre-defined SLA's for response time, updates and closure Delivering a great customer experience Position Responsibilities: Logging, updating and resolving Incidents and Requests Prioritising and monitoring IT issues, ensuring they are resolved within agreed SLA's Diagnose and resolve IT issues, collaborating and elevating to 2nd line or other resolver teams Creating knowledge articles and IT documentation Ability to use initiative or work as part of a team to resolve IT issues Technical Competencies: Prior experience in a Service Desk Environment Experience diagnosing and resolving hardware and software issues Experience supporting 365 environments, including Office 365, MS Teams, SharePoint, Exchange Business Competencies: Excellent communication skills (Communication to customers verbal and written is mandatory) Good problem-solving skills Organise workload effectively. Decision-making skills A Professional working attitude Our Company, Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and the development of people in our DNA. Our competitive advantage is how we support our clients on their journey. Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
Digital Data Analyst £36,000 Remote - (Meet up once a month is a must) *Please note this is a 12 Month FTC* I am looking for a Digital Data Analyst who will play a pivotal role in analysing and reporting on activity across customer touch points and channels from websites, mobile apps, social media to CRM. Experience needed: Digital/Web Analyst or Customer Reporting Problem Solving skills and critical thinking with a result-oriented mindset Must have experience with Google Analytics Excellent communication skills. Both written and verbal, with the ability to effectively communicate complex data insights to non-technical stakeholders
13/05/2024
Full time
Digital Data Analyst £36,000 Remote - (Meet up once a month is a must) *Please note this is a 12 Month FTC* I am looking for a Digital Data Analyst who will play a pivotal role in analysing and reporting on activity across customer touch points and channels from websites, mobile apps, social media to CRM. Experience needed: Digital/Web Analyst or Customer Reporting Problem Solving skills and critical thinking with a result-oriented mindset Must have experience with Google Analytics Excellent communication skills. Both written and verbal, with the ability to effectively communicate complex data insights to non-technical stakeholders
Salesforce Analyst/Developer Brussels, Belgium We're seeking a Salesforce Analyst/Developer for a client in Brussels. Start Date: 01/07/2024 Contract: Initial 2-year contract Work Arrangement: Hybrid policy, requiring 2 days/week onsite Language Requirements: Dutch/French Key Responsibilities: Provide support and maintenance for Salesforce Field Service Lightning (FSL) solution. Define use cases and user stories. Configure and develop user stories, testing them during System Integration Tests. Support business during User Acceptance Tests. Required Skills: Agile methodology and backlog management proficiency. Strong analytical skills. Salesforce platform configuration and development expertise. Excellent communication and problem-solving abilities. The work is aimed at deploying a solution for work and workforce management, digitalization, and asset management. We look forward to your expertise in enhancing our applications and supporting critical operations. Get in touch for more details.
13/05/2024
Project-based
Salesforce Analyst/Developer Brussels, Belgium We're seeking a Salesforce Analyst/Developer for a client in Brussels. Start Date: 01/07/2024 Contract: Initial 2-year contract Work Arrangement: Hybrid policy, requiring 2 days/week onsite Language Requirements: Dutch/French Key Responsibilities: Provide support and maintenance for Salesforce Field Service Lightning (FSL) solution. Define use cases and user stories. Configure and develop user stories, testing them during System Integration Tests. Support business during User Acceptance Tests. Required Skills: Agile methodology and backlog management proficiency. Strong analytical skills. Salesforce platform configuration and development expertise. Excellent communication and problem-solving abilities. The work is aimed at deploying a solution for work and workforce management, digitalization, and asset management. We look forward to your expertise in enhancing our applications and supporting critical operations. Get in touch for more details.
Functional Analyst (SAP, SuccessFactors, Payroll) - Ghent and remote - Dutch speaking One of our Blue Chip Clients is urgently looking for a Functional Analyst (SAP, SuccessFactors, Payroll). For this role you will need to be onsite in Ghent 3-4 days per week. Please find some details below: Experienced functional analyst, + 10 years experience Able to work independent and take ownership of parts of an SAP roll-out. Knowledge of SAP Successfactors is a Plus, experience in payroll processes is a plus Technical knowledge in general SAP is a big plus plus Good communication and stakeholder management skills. Working in region around Ghent Dutch & English is mandatory 3-4 days per week onsite Please send CV for full details and immediate interviews. We are a preferred supplier to the client.
13/05/2024
Project-based
Functional Analyst (SAP, SuccessFactors, Payroll) - Ghent and remote - Dutch speaking One of our Blue Chip Clients is urgently looking for a Functional Analyst (SAP, SuccessFactors, Payroll). For this role you will need to be onsite in Ghent 3-4 days per week. Please find some details below: Experienced functional analyst, + 10 years experience Able to work independent and take ownership of parts of an SAP roll-out. Knowledge of SAP Successfactors is a Plus, experience in payroll processes is a plus Technical knowledge in general SAP is a big plus plus Good communication and stakeholder management skills. Working in region around Ghent Dutch & English is mandatory 3-4 days per week onsite Please send CV for full details and immediate interviews. We are a preferred supplier to the client.
Senior Application Support Analyst - is required for a major international banking group supporting Front to Back Office within Capital Markets and Foreign Exchange. This will be a permanent position paying up to £80,000 per annum The business is currently undergoing a strategic transformation in the London office creating a global technology hub within the Bank. You will be joining as part of the first generation of strategic hires to assist in managing the business-critical FX applications, FX Cash as well as FX options and eFX for EMEA. The Role: You should come from a career background in supporting Capital Markets business applications with extensive knowledge of capital markets trading systems covering ideally FX. To be successful you will have experience within Murex within banking and have been involved working closely with 3rd party vendors as well as technical teams within a financial services environment as well as the Front Office support. Your technical knowledge should cover Scripting within SQL and Unix as well as supporting applications with Jira and Service Now. Skills: Extensive experience supporting Capital Markets and FX trading technology Knowledge working with Murex or WSS FX. Scripting in SQL and on Unix Systems Knowledgeable across the FX stream of Capital markets end to end Excellent customer facing and communication skills ITIL certified Why this is a great vacancy: The business are developing the London office into a technology hub, you will be joining as the first generation of this strategic transformation You will be working very closely with the new IT Senior Manager and CIO with influence on the direction of the business moving to a smaller team with a big international footprint Joining at a key time in technology investment, onboarding new applications and decommissioning Legacy technology Hybrid working within a City of London Office Diverse international work culture Drop me a call to learn more!
13/05/2024
Full time
Senior Application Support Analyst - is required for a major international banking group supporting Front to Back Office within Capital Markets and Foreign Exchange. This will be a permanent position paying up to £80,000 per annum The business is currently undergoing a strategic transformation in the London office creating a global technology hub within the Bank. You will be joining as part of the first generation of strategic hires to assist in managing the business-critical FX applications, FX Cash as well as FX options and eFX for EMEA. The Role: You should come from a career background in supporting Capital Markets business applications with extensive knowledge of capital markets trading systems covering ideally FX. To be successful you will have experience within Murex within banking and have been involved working closely with 3rd party vendors as well as technical teams within a financial services environment as well as the Front Office support. Your technical knowledge should cover Scripting within SQL and Unix as well as supporting applications with Jira and Service Now. Skills: Extensive experience supporting Capital Markets and FX trading technology Knowledge working with Murex or WSS FX. Scripting in SQL and on Unix Systems Knowledgeable across the FX stream of Capital markets end to end Excellent customer facing and communication skills ITIL certified Why this is a great vacancy: The business are developing the London office into a technology hub, you will be joining as the first generation of this strategic transformation You will be working very closely with the new IT Senior Manager and CIO with influence on the direction of the business moving to a smaller team with a big international footprint Joining at a key time in technology investment, onboarding new applications and decommissioning Legacy technology Hybrid working within a City of London Office Diverse international work culture Drop me a call to learn more!
Description: We are seeking an experienced CIAM Engineer with strong knowledge of Okta and Azure AD to join the Digital Product team. The successful candidate will be an expert in technical analysis, application design and code development, with proven hands-on experience in the configuration of Okta and Azure AD and working with agile teams. Perfect candidate: A technical expert with a good understanding of Okta, able to take ownership of own work to meet deadlines. Tasks & Responsibilities: Analyse business requirements and align them into information technologies with best practices. Closely collaborate with infrastructure admins, developers, business analysts, business users and the implementation team to ensure that the requirements are understood, developed, tested, and delivered to specification. Participate and actively contribute to design discussions with implementation partners. Take care of configuration changes and customisation of Okta product as per the business needs. Implement system/data integrations between Okta and other in-house business applications. Configure the Okta platform workflows. Support the testing efforts. Design and implement CIAM project CI/CD pipelines. Support training materials preparation activities. Contribute to business process optimization and system enhancements Actively contribute to the agile delivery of the implementation team Design and implement application-level security configurations Develop and document CIAM engineering patterns and guidelines. Must haves: Minimum of 7 years of experience working in IT and a minimum of 5 years of experience working with Okta. (*) Knowledge and experience with Azure AD (including B2B users). (*) Experience in creating customizations and workflows in Okta. (*) Hands-on experience with CIAM project implementation. (*) Experience in working within an agile implementation team. (*) Experience in creating custom UI pages using JavaScript, HTML, CSS. (*) Experience in creating AzDo/GitHub CI/CD pipelines. (*) Interpersonal skills: Good communication and presentation skills (oral and written English) Proactive, flexible and customer focused Good problem-solving skills Skills: Okta Authentication Systems engineering Identity management Identity access management Active Directory Java Access management Engineering azure ad azdo github cicd JavaScript HTML CSS sharepoint azure paas sharepoint online c# ASP.NET ansible terraform Employee Value Proposition: International environment Job Title: CIAM Engineer Location: Basel, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
13/05/2024
Project-based
Description: We are seeking an experienced CIAM Engineer with strong knowledge of Okta and Azure AD to join the Digital Product team. The successful candidate will be an expert in technical analysis, application design and code development, with proven hands-on experience in the configuration of Okta and Azure AD and working with agile teams. Perfect candidate: A technical expert with a good understanding of Okta, able to take ownership of own work to meet deadlines. Tasks & Responsibilities: Analyse business requirements and align them into information technologies with best practices. Closely collaborate with infrastructure admins, developers, business analysts, business users and the implementation team to ensure that the requirements are understood, developed, tested, and delivered to specification. Participate and actively contribute to design discussions with implementation partners. Take care of configuration changes and customisation of Okta product as per the business needs. Implement system/data integrations between Okta and other in-house business applications. Configure the Okta platform workflows. Support the testing efforts. Design and implement CIAM project CI/CD pipelines. Support training materials preparation activities. Contribute to business process optimization and system enhancements Actively contribute to the agile delivery of the implementation team Design and implement application-level security configurations Develop and document CIAM engineering patterns and guidelines. Must haves: Minimum of 7 years of experience working in IT and a minimum of 5 years of experience working with Okta. (*) Knowledge and experience with Azure AD (including B2B users). (*) Experience in creating customizations and workflows in Okta. (*) Hands-on experience with CIAM project implementation. (*) Experience in working within an agile implementation team. (*) Experience in creating custom UI pages using JavaScript, HTML, CSS. (*) Experience in creating AzDo/GitHub CI/CD pipelines. (*) Interpersonal skills: Good communication and presentation skills (oral and written English) Proactive, flexible and customer focused Good problem-solving skills Skills: Okta Authentication Systems engineering Identity management Identity access management Active Directory Java Access management Engineering azure ad azdo github cicd JavaScript HTML CSS sharepoint azure paas sharepoint online c# ASP.NET ansible terraform Employee Value Proposition: International environment Job Title: CIAM Engineer Location: Basel, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Job Specification: Data Scientist Job Description: An exceptionally competent and seasoned Data Scientist is desired to become a member of our dynamic team. The role of a Data Scientist entails the utilisation of sophisticated machine learning models and analytical techniques to extract insightful information from complex data sets. You will identify business problems, design, and implement data-driven solutions, and facilitate data-informed decision making in conjunction with multiple cross-functional teams. Key Responsibilities: Collect, clean, and preprocess data from multiple sources to create high-quality datasets for analysis. Develop and implement advanced statistical and machine learning models to solve complex business problems. Analyse and interpret data to uncover patterns, trends, and insights that can drive strategic decision-making. Effectively convey discoveries and suggestions to relevant parties, such as executives and cross-functional teams. Maintain current knowledge of the most recent data science methodologies, tools, and technologies, and consistently enhance your expertise. Mentor and collaborate with data analysts to share knowledge and best practices. Required Qualifications: Bachelor's or Master's degree in a quantitative field, such as Computer Science, Statistics, Mathematics, or a related discipline. 3+ years of experience in data science, with a proven track record of delivering impactful data-driven solutions. Proficiency in programming languages such as Python, R, or SQL, and experience with data manipulation and analysis tools such as Jupyter Notebook. Experience in using Data science Platforms like Anaconda, Amazon SageMaker. Experience in stand-alone environment and open-source tool for ML such as TensorFlow. Experience with cloud-based data platforms (eg, AWS, Azure). Strong understanding of statistical methods, machine learning algorithms, and their applications. Excellent critical thinking and problem-solving abilities, as well as the capacity to translate business requirements into data-driven solutions. Effective communication and presentation skills, with the ability to translate complex technical concepts into actionable insights. Knowledge of deep learning and natural language processing techniques.
10/05/2024
Full time
Job Specification: Data Scientist Job Description: An exceptionally competent and seasoned Data Scientist is desired to become a member of our dynamic team. The role of a Data Scientist entails the utilisation of sophisticated machine learning models and analytical techniques to extract insightful information from complex data sets. You will identify business problems, design, and implement data-driven solutions, and facilitate data-informed decision making in conjunction with multiple cross-functional teams. Key Responsibilities: Collect, clean, and preprocess data from multiple sources to create high-quality datasets for analysis. Develop and implement advanced statistical and machine learning models to solve complex business problems. Analyse and interpret data to uncover patterns, trends, and insights that can drive strategic decision-making. Effectively convey discoveries and suggestions to relevant parties, such as executives and cross-functional teams. Maintain current knowledge of the most recent data science methodologies, tools, and technologies, and consistently enhance your expertise. Mentor and collaborate with data analysts to share knowledge and best practices. Required Qualifications: Bachelor's or Master's degree in a quantitative field, such as Computer Science, Statistics, Mathematics, or a related discipline. 3+ years of experience in data science, with a proven track record of delivering impactful data-driven solutions. Proficiency in programming languages such as Python, R, or SQL, and experience with data manipulation and analysis tools such as Jupyter Notebook. Experience in using Data science Platforms like Anaconda, Amazon SageMaker. Experience in stand-alone environment and open-source tool for ML such as TensorFlow. Experience with cloud-based data platforms (eg, AWS, Azure). Strong understanding of statistical methods, machine learning algorithms, and their applications. Excellent critical thinking and problem-solving abilities, as well as the capacity to translate business requirements into data-driven solutions. Effective communication and presentation skills, with the ability to translate complex technical concepts into actionable insights. Knowledge of deep learning and natural language processing techniques.
Access Group Synergy Consultant - Outside IR35 - Immediate Start - Part Time A recent opportunity has come up with one of iO Associates' close clients. They organisation in question is a Local Authority that is looking to on board someone who has experience working with Access Group's Synergy education system They are looking for a Data Analyst who has significant experience working with Synergy education management system. Ideally you will have worked on multiple synergy projects in the past. They will consider people with experience across Capita One or similar systems Key requirements: Must have successfully worked on Synergy in Local Authorities. Be available to start on relatively short notice. Experience working with children's services in Local Authorities. Project/Programme management certifications. Solid understanding of Local Authority complexities Ability to competently communicate technical knowledge of Synergy to other members across the organisation. If you have the required skill set, please apply below. Alternatively, if you would like any more information feel free to get in touch by emailing Access Group Synergy Consultant - Outside IR35 - Immediate Start - Part Time
10/05/2024
Project-based
Access Group Synergy Consultant - Outside IR35 - Immediate Start - Part Time A recent opportunity has come up with one of iO Associates' close clients. They organisation in question is a Local Authority that is looking to on board someone who has experience working with Access Group's Synergy education system They are looking for a Data Analyst who has significant experience working with Synergy education management system. Ideally you will have worked on multiple synergy projects in the past. They will consider people with experience across Capita One or similar systems Key requirements: Must have successfully worked on Synergy in Local Authorities. Be available to start on relatively short notice. Experience working with children's services in Local Authorities. Project/Programme management certifications. Solid understanding of Local Authority complexities Ability to competently communicate technical knowledge of Synergy to other members across the organisation. If you have the required skill set, please apply below. Alternatively, if you would like any more information feel free to get in touch by emailing Access Group Synergy Consultant - Outside IR35 - Immediate Start - Part Time
Dynamics 365 CE/CRM Consultant Hybrid/Remote working - UK Based Only Do you thrive in a fast-paced environment and enjoy utilising technology to solve complex business challenges? iO associates are searching for a motivated individual to join our expanding Microsoft Dynamics team. In this role, you'll leverage your Dynamics expertise to support a wider team in implementing technical solutions for our clients across various industries. What you'll do: Collaborate with consultants and business analysts to understand client requirements and translate them into technical specifications. Design, develop, and customise Dynamics modules to meet specific business needs. Create client-side scripts, plugins, and integrations to extend Dynamics functionality. Recognise opportunities to streamline processes, enhance performance, and innovate within the Dynamics development landscape. Design and implement data integration solutions between Dynamics and other systems using industry-standard tools. Utilise Dynamics 365's analytics capabilities to gain valuable insights into customer behaviour and trends. This includes utilising Power BI for data visualisation and analysis. Conduct thorough unit testing and participate in integration testing to ensure the functionality and performance of developed components. What you bring: In-depth knowledge of Dynamics 365 CE/CRM, with a solid understanding of the business context it addresses. Familiarity with complementary technologies like Azure, Power Platform, M365, and Active Directory. Strong problem-solving and analytical skills to identify and resolve complex issues. The ability to thrive in a collaborative, team-oriented environment. Understanding of data integration techniques and tools. A plus if you have: Knowledge of Dynamics platform architecture and its components. Experience designing and implementing workflows, business rules, and processes within Dynamics 365. Familiarity with Azure services and their integration with Dynamics 365. Experience with customising and configuring Dynamics 365 environments. A background in developing and deploying custom solutions using Dynamics 365. Experience migrating financial data from Legacy systems to Dynamics 365, ensuring data accuracy and compliance. Familiarity with the Power Platform (Power Apps, Power Automate, Power BI) to extend Dynamics 365 capabilities. Would you like to work within a collaborative and supportive environment that helps you grow and develop your career? Requirement: You must have the following visas/Right to work to be eligible for this position: British Citizen, ILR, Dependant Visa, Pre-settled status etc. You must be UK-based to apply for this role. *If you don't have the right to work in the UK or are not located in the UK, you will be automatically rejected from the process due to client requirement. Apply today!
10/05/2024
Full time
Dynamics 365 CE/CRM Consultant Hybrid/Remote working - UK Based Only Do you thrive in a fast-paced environment and enjoy utilising technology to solve complex business challenges? iO associates are searching for a motivated individual to join our expanding Microsoft Dynamics team. In this role, you'll leverage your Dynamics expertise to support a wider team in implementing technical solutions for our clients across various industries. What you'll do: Collaborate with consultants and business analysts to understand client requirements and translate them into technical specifications. Design, develop, and customise Dynamics modules to meet specific business needs. Create client-side scripts, plugins, and integrations to extend Dynamics functionality. Recognise opportunities to streamline processes, enhance performance, and innovate within the Dynamics development landscape. Design and implement data integration solutions between Dynamics and other systems using industry-standard tools. Utilise Dynamics 365's analytics capabilities to gain valuable insights into customer behaviour and trends. This includes utilising Power BI for data visualisation and analysis. Conduct thorough unit testing and participate in integration testing to ensure the functionality and performance of developed components. What you bring: In-depth knowledge of Dynamics 365 CE/CRM, with a solid understanding of the business context it addresses. Familiarity with complementary technologies like Azure, Power Platform, M365, and Active Directory. Strong problem-solving and analytical skills to identify and resolve complex issues. The ability to thrive in a collaborative, team-oriented environment. Understanding of data integration techniques and tools. A plus if you have: Knowledge of Dynamics platform architecture and its components. Experience designing and implementing workflows, business rules, and processes within Dynamics 365. Familiarity with Azure services and their integration with Dynamics 365. Experience with customising and configuring Dynamics 365 environments. A background in developing and deploying custom solutions using Dynamics 365. Experience migrating financial data from Legacy systems to Dynamics 365, ensuring data accuracy and compliance. Familiarity with the Power Platform (Power Apps, Power Automate, Power BI) to extend Dynamics 365 capabilities. Would you like to work within a collaborative and supportive environment that helps you grow and develop your career? Requirement: You must have the following visas/Right to work to be eligible for this position: British Citizen, ILR, Dependant Visa, Pre-settled status etc. You must be UK-based to apply for this role. *If you don't have the right to work in the UK or are not located in the UK, you will be automatically rejected from the process due to client requirement. Apply today!