Job Title: IT Engineering Manager - Technical Support Salary: £40,000+Benefits Location: Kidderminster, with monthly client and team visits in Leeds, Exeter, and London. Overview: Concept are working with a leading IT Managed Service Provider (MSP) in search of an experienced IT Engineering Manager to lead and empower their team of engineers across multiple UK locations. This role entails overseeing the engineering team, delivering technical support for escalations, and upholding service standards for key clients. Key Responsibilities: Team Management and Support: Provide steadfast management and support to engineers stationed in Leeds, Exeter, London, and remote locations, ensuring uniform support across all sites. Foster consistent communication through regular updates on company progress, service status, and promptly address any concerns. Conduct monthly remote site meetings, bi-monthly one-on-one sessions, and quarterly team gatherings in Kidderminster. Technical Escalation and Operational Support: Act as the primary escalation point for technical issues, resolving them promptly to maintain operational efficiency. Offer comprehensive desktop support, addressing hardware, software, and network glitches as needed. Ensure timely response to support requests via ticketing systems, email, and phone, ensuring swift issue resolution. Communication, Reporting, and Documentation: Establish and uphold a robust communication framework through formal and ad hoc meetings. Provide timely updates on service metrics and develop action plans to address client concerns. Support reporting needs such as stock audits and prepare for scheduled or ad hoc meetings. Document internal procedures, maintain a knowledge base, and mitigate potential client-facing risks. Facilitate seamless communication channels between engineers and stakeholders to ensure operational excellence. Key Technical Skills & Qualifications: Demonstrated experience in managing engineering teams with a focus on continuous improvement and quality development. Proficiency in organising engineer workloads and setting targets to ensure optimal performance. Strong background in 2nd Line Desktop Support roles, with a knack for diagnosing and resolving technical issues. Comprehensive understanding of computer systems, mobile devices, and tech products. Proficiency in Windows, MacOS, Microsoft Office, and Active Directory, with knowledge of network security and antivirus programs. Exceptional problem-solving and communication skills, coupled with a customer-centric approach. Relevant certifications such as CompTIA A+ or Microsoft Certified Professional are advantageous. DBS clearance and residency in the UK for the past 5 years are required. Flexibility for on-call support and the ability to lift moderately heavy objects are necessary.
17/05/2024
Full time
Job Title: IT Engineering Manager - Technical Support Salary: £40,000+Benefits Location: Kidderminster, with monthly client and team visits in Leeds, Exeter, and London. Overview: Concept are working with a leading IT Managed Service Provider (MSP) in search of an experienced IT Engineering Manager to lead and empower their team of engineers across multiple UK locations. This role entails overseeing the engineering team, delivering technical support for escalations, and upholding service standards for key clients. Key Responsibilities: Team Management and Support: Provide steadfast management and support to engineers stationed in Leeds, Exeter, London, and remote locations, ensuring uniform support across all sites. Foster consistent communication through regular updates on company progress, service status, and promptly address any concerns. Conduct monthly remote site meetings, bi-monthly one-on-one sessions, and quarterly team gatherings in Kidderminster. Technical Escalation and Operational Support: Act as the primary escalation point for technical issues, resolving them promptly to maintain operational efficiency. Offer comprehensive desktop support, addressing hardware, software, and network glitches as needed. Ensure timely response to support requests via ticketing systems, email, and phone, ensuring swift issue resolution. Communication, Reporting, and Documentation: Establish and uphold a robust communication framework through formal and ad hoc meetings. Provide timely updates on service metrics and develop action plans to address client concerns. Support reporting needs such as stock audits and prepare for scheduled or ad hoc meetings. Document internal procedures, maintain a knowledge base, and mitigate potential client-facing risks. Facilitate seamless communication channels between engineers and stakeholders to ensure operational excellence. Key Technical Skills & Qualifications: Demonstrated experience in managing engineering teams with a focus on continuous improvement and quality development. Proficiency in organising engineer workloads and setting targets to ensure optimal performance. Strong background in 2nd Line Desktop Support roles, with a knack for diagnosing and resolving technical issues. Comprehensive understanding of computer systems, mobile devices, and tech products. Proficiency in Windows, MacOS, Microsoft Office, and Active Directory, with knowledge of network security and antivirus programs. Exceptional problem-solving and communication skills, coupled with a customer-centric approach. Relevant certifications such as CompTIA A+ or Microsoft Certified Professional are advantageous. DBS clearance and residency in the UK for the past 5 years are required. Flexibility for on-call support and the ability to lift moderately heavy objects are necessary.
Our client is looking for a skilled and enthusiastic network engineer to join their team based around Glasgow. The ideal candidate will have a strong grasp of the requirements below. If you feel that you are capable, I would love to hear from you and discuss the position in full. Duties and Responsibilities Design, implement, configure and manage the organisation's network infrastructure, including LANs, WANs, VPNs, Routers, Switches, Firewalls, and wireless access points. Identify and address issues to ensure high availability, reliability, and optimal performance. Deploy and maintain the systems' infrastructure, including Servers, storage solutions, operating systems, virtualisation platforms and cloud services. Manage network and systems capacity planning to accommodate growth and changing computing requirements. Collaborate with IT teams worldwide to develop integrated network and systems solutions aligned with business objectives and technology standards. Perform regular security assessments and audits to identify vulnerabilities and implement necessary patches, updates, and security protocols. Design, implement and maintain disaster recovery and business continuity plans. Provide technical support to end-users and other IT teams, addressing network and systems-related incidents and challenges. Document network and systems configurations, procedures, and troubleshooting guides to facilitate knowledge sharing and training. Stay informed about emerging technologies, industry trends, and best practices in networking and systems engineering. Automate network and systems tasks using Scripting languages and configuration management tools. Work with vendors and service providers for procurement, maintenance, and support of network and systems equipment and software. Install hardware for systems and users, as required. Packaging and deployment of applications and software updates. Identify, propose, contribute and manage IT projects for continuous improvement. Qualifications, Knowledge & Skills Bachelor's degree in Computer Science, Information Technology, or related field; or relevant work experience for a minimum of five years. Proven experience as a Network Engineer/Administrator, Systems Engineer/Administrator, or similar role, demonstrating proficiency in both networking and systems administration. Strong understanding of network protocols, routing, switching, and network security practices. Familiarity with various operating systems, including Windows and VMWare ESXi and experience in system administration. Proficiency in configuring and managing virtualisation platforms such as VMware. Scripting skills (eg, PowerShell) for network and systems automation and optimisation. Knowledge of hardware components, server architecture, and storage systems (SANs). Familiarity with security tools, encryption, certificates, PKI, authentication, and patch management for both networks and systems. Excellent communication skills to collaborate effectively with technical and non-technical teams. Strong problem-solving abilities for diagnosing and resolving complex network and systems issues. Ability to manage multiple tasks, projects, and priorities while adhering to deadlines. Main benefits: Salary Life Assurance x 4 times annual salary Critical Illness x 2 times annual salary Westfield Health Cover - CashPlan and Hospital Plan Personal Private Pension (currently Scottish Widows). Salary Exchange. 5% company contribution 34 day holiday (includes public holidays) Contribution to fitness club or classes Please send a copy of your CV for more information and to discuss your suitability. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
17/05/2024
Full time
Our client is looking for a skilled and enthusiastic network engineer to join their team based around Glasgow. The ideal candidate will have a strong grasp of the requirements below. If you feel that you are capable, I would love to hear from you and discuss the position in full. Duties and Responsibilities Design, implement, configure and manage the organisation's network infrastructure, including LANs, WANs, VPNs, Routers, Switches, Firewalls, and wireless access points. Identify and address issues to ensure high availability, reliability, and optimal performance. Deploy and maintain the systems' infrastructure, including Servers, storage solutions, operating systems, virtualisation platforms and cloud services. Manage network and systems capacity planning to accommodate growth and changing computing requirements. Collaborate with IT teams worldwide to develop integrated network and systems solutions aligned with business objectives and technology standards. Perform regular security assessments and audits to identify vulnerabilities and implement necessary patches, updates, and security protocols. Design, implement and maintain disaster recovery and business continuity plans. Provide technical support to end-users and other IT teams, addressing network and systems-related incidents and challenges. Document network and systems configurations, procedures, and troubleshooting guides to facilitate knowledge sharing and training. Stay informed about emerging technologies, industry trends, and best practices in networking and systems engineering. Automate network and systems tasks using Scripting languages and configuration management tools. Work with vendors and service providers for procurement, maintenance, and support of network and systems equipment and software. Install hardware for systems and users, as required. Packaging and deployment of applications and software updates. Identify, propose, contribute and manage IT projects for continuous improvement. Qualifications, Knowledge & Skills Bachelor's degree in Computer Science, Information Technology, or related field; or relevant work experience for a minimum of five years. Proven experience as a Network Engineer/Administrator, Systems Engineer/Administrator, or similar role, demonstrating proficiency in both networking and systems administration. Strong understanding of network protocols, routing, switching, and network security practices. Familiarity with various operating systems, including Windows and VMWare ESXi and experience in system administration. Proficiency in configuring and managing virtualisation platforms such as VMware. Scripting skills (eg, PowerShell) for network and systems automation and optimisation. Knowledge of hardware components, server architecture, and storage systems (SANs). Familiarity with security tools, encryption, certificates, PKI, authentication, and patch management for both networks and systems. Excellent communication skills to collaborate effectively with technical and non-technical teams. Strong problem-solving abilities for diagnosing and resolving complex network and systems issues. Ability to manage multiple tasks, projects, and priorities while adhering to deadlines. Main benefits: Salary Life Assurance x 4 times annual salary Critical Illness x 2 times annual salary Westfield Health Cover - CashPlan and Hospital Plan Personal Private Pension (currently Scottish Widows). Salary Exchange. 5% company contribution 34 day holiday (includes public holidays) Contribution to fitness club or classes Please send a copy of your CV for more information and to discuss your suitability. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
We are Global IT Recruitment specialist that provides support to the clients across UK, Europe and Australia. We have an excellent job opportunity for you. Role Title: SIEM/Incident SME (Need Active DV Clearance) Location: Hybrid onsite in one of the following locations 2/3 days per week - Corsham, Portsmouth or Northallerton Duration: 6 months Role Description: Main Tech Skills required are ELK (Elastic, Logstash, Kibana) and Tanium The Cyber role is to join a growing security team responsible for designing, delivering and maintaining operational cybersecurity capabilities. Conducting pro-active, risk-based, protective monitoring on priority C4IS/networks to identify internal and external cyber-threats/attacks. This position involves a broad range of skills, including the development and mentoring of Junior Analysts, monitoring networks to actively remediate unauthorised activities. Your role Develop and integrate security event monitoring and incident management services. Respond to security incidents as they occur as part of an incident response team. Implement metrics and dashboards to give visibility of the Enterprise infrastructure. Use of the SOAR platform to assist with playbook automation and case management capabilities to streamline team processes and tools. Produce documentation to ensure the repeatability and standardisation of security operating procedures. Develop additional investigative methods using the SOC's software toolsets to enhance recognition opportunities for specific analysis. Maintain a baseline of system security according to latest threat intelligence and evolving trends. Participate in root cause analysis of incidents in conjunction with engineers across the enterprise. Provide Subject Matter Expertise (SME) on a broad range of information security standards and best practices. Offer strategic and tactical security guidance including valuation requirement of technical controls. Be part of the CRM process Liaise with the SOC engineers to maintain up-to-date dashboards of security alerts, to allow the organisation to better respond to an incident. Document, validate and create operational processes and procedures to help develop the SOC. Assist in identifying, prioritising, and coordinating the protection of critical cyber defence infrastructure and key resources. Build, install, configure, and test dedicated cyber defence hardware. Support Junior Analysts to manage SOC systems. Previous experience of Enterprise ICS/network architectures and technologies Experience and knowledge of SIEM solutions; having the ability to identify use cases and their creation, their deployment and tuning. Experience as a mentor/coach to Junior Analysts Your profile Previous experience of utilising the MITRE ATT&CK and Cyber Kill Chain frameworks Skilled in maintaining Microsoft directory services. Skilled in using virtualisation software. Knowledge of key security frameworks (eg ISO, NIST 800-53, 800-171, 800-172, C2M2) Excellent communication skills Experience of writing Defence/Government documentation Desirable Qualifications: Broad Spectrum Cyber Course (SANS SEC401 or SEC501 or equivalent) SIEM Design, Architecture and Analyst Course (SANS SEC455 or SEC555 or equivalent) Advanced Analyst Course (SANS SEC503 or equivalent)
17/05/2024
Project-based
We are Global IT Recruitment specialist that provides support to the clients across UK, Europe and Australia. We have an excellent job opportunity for you. Role Title: SIEM/Incident SME (Need Active DV Clearance) Location: Hybrid onsite in one of the following locations 2/3 days per week - Corsham, Portsmouth or Northallerton Duration: 6 months Role Description: Main Tech Skills required are ELK (Elastic, Logstash, Kibana) and Tanium The Cyber role is to join a growing security team responsible for designing, delivering and maintaining operational cybersecurity capabilities. Conducting pro-active, risk-based, protective monitoring on priority C4IS/networks to identify internal and external cyber-threats/attacks. This position involves a broad range of skills, including the development and mentoring of Junior Analysts, monitoring networks to actively remediate unauthorised activities. Your role Develop and integrate security event monitoring and incident management services. Respond to security incidents as they occur as part of an incident response team. Implement metrics and dashboards to give visibility of the Enterprise infrastructure. Use of the SOAR platform to assist with playbook automation and case management capabilities to streamline team processes and tools. Produce documentation to ensure the repeatability and standardisation of security operating procedures. Develop additional investigative methods using the SOC's software toolsets to enhance recognition opportunities for specific analysis. Maintain a baseline of system security according to latest threat intelligence and evolving trends. Participate in root cause analysis of incidents in conjunction with engineers across the enterprise. Provide Subject Matter Expertise (SME) on a broad range of information security standards and best practices. Offer strategic and tactical security guidance including valuation requirement of technical controls. Be part of the CRM process Liaise with the SOC engineers to maintain up-to-date dashboards of security alerts, to allow the organisation to better respond to an incident. Document, validate and create operational processes and procedures to help develop the SOC. Assist in identifying, prioritising, and coordinating the protection of critical cyber defence infrastructure and key resources. Build, install, configure, and test dedicated cyber defence hardware. Support Junior Analysts to manage SOC systems. Previous experience of Enterprise ICS/network architectures and technologies Experience and knowledge of SIEM solutions; having the ability to identify use cases and their creation, their deployment and tuning. Experience as a mentor/coach to Junior Analysts Your profile Previous experience of utilising the MITRE ATT&CK and Cyber Kill Chain frameworks Skilled in maintaining Microsoft directory services. Skilled in using virtualisation software. Knowledge of key security frameworks (eg ISO, NIST 800-53, 800-171, 800-172, C2M2) Excellent communication skills Experience of writing Defence/Government documentation Desirable Qualifications: Broad Spectrum Cyber Course (SANS SEC401 or SEC501 or equivalent) SIEM Design, Architecture and Analyst Course (SANS SEC455 or SEC555 or equivalent) Advanced Analyst Course (SANS SEC503 or equivalent)
Configuration Engineer £43ph (Umbrella, Inside IR35) Lincoln (Regular home working available) Initial 6 months An experienced Configuration Engineer is required for our Lincoln site, preferably within the Defence and Aerospace Sector; you will be required to discharge the 5 key Configuration activities into IPT's across all life cycle phases of a Programme. Within this role, you shall give clear direction into the IPT on C&DM process and tools be that at System Requirements, System level, Software, or hardware. In doing so, you must be prepared to 'challenge the norm' and support the IPT's in process tailoring to fit the life cycle phase and/or context of a Programme As a Configuration Engineer, you are expected to: Drive a pro-active approach to C&DM into IPT's Support the Head of Configuration and Data Management in encouraging new ideas and innovative solutions into the IPT and the Line of Business. (LoB) As an individual, you are expected: To resolve C&DM issues within an IPT by making proposals and driving through solutions To build and manage Customer and Supplier relationships To develop and promote knowledge and use of PLM Key Responsibility Areas Configuration Management Planning including generation and review of CM Plan Configuration Identification Change Control - Must have had experience in operating Change Control Boards including Configuration status input to the Board Configuration Status Accounting with emphasis on the generation of Configuration Baselines Verification and Audit (led FCA/PCA) Working hand-in-hand with our engineering delivery teams to ensure the Project dataset is maintained and configuration controlled Skills, Qualifications & Knowledge Required A good understanding of Configuration Management in accordance with DEF STAN 05-57. Excellent practical understanding of the five key elements of Configuration Management: Planning, Identification, Change Management, Status Accounting and Audit/Verification Document management experience including delivery and receipt within the bounds of ITAR and Export controls Software Configuration Management at the point of release into the Product structure Provided C&DM input to Design Reviews and Certification (Configuration Baseline Management) Strong Administration Skills with an attention to detail - you are required to have a logical mind-set
17/05/2024
Project-based
Configuration Engineer £43ph (Umbrella, Inside IR35) Lincoln (Regular home working available) Initial 6 months An experienced Configuration Engineer is required for our Lincoln site, preferably within the Defence and Aerospace Sector; you will be required to discharge the 5 key Configuration activities into IPT's across all life cycle phases of a Programme. Within this role, you shall give clear direction into the IPT on C&DM process and tools be that at System Requirements, System level, Software, or hardware. In doing so, you must be prepared to 'challenge the norm' and support the IPT's in process tailoring to fit the life cycle phase and/or context of a Programme As a Configuration Engineer, you are expected to: Drive a pro-active approach to C&DM into IPT's Support the Head of Configuration and Data Management in encouraging new ideas and innovative solutions into the IPT and the Line of Business. (LoB) As an individual, you are expected: To resolve C&DM issues within an IPT by making proposals and driving through solutions To build and manage Customer and Supplier relationships To develop and promote knowledge and use of PLM Key Responsibility Areas Configuration Management Planning including generation and review of CM Plan Configuration Identification Change Control - Must have had experience in operating Change Control Boards including Configuration status input to the Board Configuration Status Accounting with emphasis on the generation of Configuration Baselines Verification and Audit (led FCA/PCA) Working hand-in-hand with our engineering delivery teams to ensure the Project dataset is maintained and configuration controlled Skills, Qualifications & Knowledge Required A good understanding of Configuration Management in accordance with DEF STAN 05-57. Excellent practical understanding of the five key elements of Configuration Management: Planning, Identification, Change Management, Status Accounting and Audit/Verification Document management experience including delivery and receipt within the bounds of ITAR and Export controls Software Configuration Management at the point of release into the Product structure Provided C&DM input to Design Reviews and Certification (Configuration Baseline Management) Strong Administration Skills with an attention to detail - you are required to have a logical mind-set
Spectrum IT Recruitment (South) Ltd
Pulborough, Sussex
My client based in Pulborough are seeking an Embedded Systems Engineer to join their design engineer team. In this role, you will be responsible for improving the existing supply architecture to speed up control and monitor response times. Core Responsibilities: Design and implementation of software associated with power supply development. Maintenance of software, version control and release archiving. Conduct the writing of software to meet the timescales and cost presented on the project plan. To attend product design reviews and confirm the integrity of software design. Assist the design team in estimating times and costs for the project. Provide code, operating principles, calibration procedures and operating instructions for the designed product. Required experience: Software Engineering or Electrical/Electronic Engineering background Embedded systems and hardware Experience in software design and development Experience of PIC/DSP controllers and C programming Knowledge of Embedded systems and digital control theory Experience of VB.NET GUI development To apply, please respond to this advert and Tom will be in touch to discuss the opportunity in more detail. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
17/05/2024
Full time
My client based in Pulborough are seeking an Embedded Systems Engineer to join their design engineer team. In this role, you will be responsible for improving the existing supply architecture to speed up control and monitor response times. Core Responsibilities: Design and implementation of software associated with power supply development. Maintenance of software, version control and release archiving. Conduct the writing of software to meet the timescales and cost presented on the project plan. To attend product design reviews and confirm the integrity of software design. Assist the design team in estimating times and costs for the project. Provide code, operating principles, calibration procedures and operating instructions for the designed product. Required experience: Software Engineering or Electrical/Electronic Engineering background Embedded systems and hardware Experience in software design and development Experience of PIC/DSP controllers and C programming Knowledge of Embedded systems and digital control theory Experience of VB.NET GUI development To apply, please respond to this advert and Tom will be in touch to discuss the opportunity in more detail. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Spectrum IT Recruitment (South) Ltd
Hythe, Hampshire
1st Line Helpdesk Engineer Ideal for someone with 1-3 years experience in 1st line support looking to progress £25,000 - £30,000 depending on experience Southampton, primarily office based Excellent opportunities to learn, grow and upskill in your career My client is a leading provider of corporate IT solutions to enable businesses. They provide a range of software and hardware solutions including Wi-Fi, superfast Internet and VOIP technology. After several years of successful trading and steady growth they are re-investing into the technology teams and growing steadily in 2024. As such, they now require a 1st line helpdesk engineer with a focus on networking principles to join the team. Key skills: Excellent communication skills and comfortable in a customer facing role Some commercial exposure/experience in a helpdesk environment Some form of IT qualification: Apprenticeship or degree are ideal A logical thinker able to evaluate problems and work to a solution Someone who is keen to progress and learn Tools/technologies they use: Networking, Firewalls and practical TCP/IP VOIP telephony Working knowledge of Windows Servers Linux or DOS command line VLANs Cisco equipment If you are interested in this opportunity and want to hear more, please contact (see below) or call. Please note this role is UK based and all candidates must have full rights to work in the UK without sponsorship. If you don't receive a response within 48 working hours, please assume your application was unsuccessful, unfortunately due to a large number of applications we can't respond to everyone. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
17/05/2024
Full time
1st Line Helpdesk Engineer Ideal for someone with 1-3 years experience in 1st line support looking to progress £25,000 - £30,000 depending on experience Southampton, primarily office based Excellent opportunities to learn, grow and upskill in your career My client is a leading provider of corporate IT solutions to enable businesses. They provide a range of software and hardware solutions including Wi-Fi, superfast Internet and VOIP technology. After several years of successful trading and steady growth they are re-investing into the technology teams and growing steadily in 2024. As such, they now require a 1st line helpdesk engineer with a focus on networking principles to join the team. Key skills: Excellent communication skills and comfortable in a customer facing role Some commercial exposure/experience in a helpdesk environment Some form of IT qualification: Apprenticeship or degree are ideal A logical thinker able to evaluate problems and work to a solution Someone who is keen to progress and learn Tools/technologies they use: Networking, Firewalls and practical TCP/IP VOIP telephony Working knowledge of Windows Servers Linux or DOS command line VLANs Cisco equipment If you are interested in this opportunity and want to hear more, please contact (see below) or call. Please note this role is UK based and all candidates must have full rights to work in the UK without sponsorship. If you don't receive a response within 48 working hours, please assume your application was unsuccessful, unfortunately due to a large number of applications we can't respond to everyone. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Job Title: Delivery Engineer - F5 LTM Replacements Programme Contract: Inside IR35 Day Rate: £500 Location: Flexible/On-site at Data Centers About the Role: We are seeking a mid-level Delivery Engineer to join our established team, managing the physical replacement of Legacy F5 LTM hardware as part of our critical infrastructure upgrade program. This role is ideal for a professional with experience in highly regulated financial environments, demonstrating a strong background in delivering technical projects from design through to completion. Key Responsibilities: Own the replacement process for F5 LTM hardware, ensuring successful migration from Legacy systems (including F5-BIG-LTM-4200V, F5-BIG-LTM-5250V, and others) to new platforms. Manage pre-build activities such as discovering existing/new patching requirements, rack identification and allocation, and preparation of patching sheets. Oversee device build and configuration activities including setting up console and management connectivity, extending data and VLANs, configuring rSeries, and deploying new certificates. Coordinate the migration phase, including service mapping, scheduling migration dates, conducting pre-migration testing, and executing migrations with adherence to change management process. Handle incident management and resolution of any issues arising during or after the migration. Requirements: Proven experience in managing IT hardware replacements, preferably within financial services or other highly regulated sectors. Familiarity with F5 hardware platforms, particularly the BIG-IP and LTM series. Strong understanding of data center operations, including device and network configuration, and compliance with security standards. Excellent project management skills and the ability to manage multiple tasks simultaneously. Strong communication skills for coordinating with internal teams and external vendors.
17/05/2024
Project-based
Job Title: Delivery Engineer - F5 LTM Replacements Programme Contract: Inside IR35 Day Rate: £500 Location: Flexible/On-site at Data Centers About the Role: We are seeking a mid-level Delivery Engineer to join our established team, managing the physical replacement of Legacy F5 LTM hardware as part of our critical infrastructure upgrade program. This role is ideal for a professional with experience in highly regulated financial environments, demonstrating a strong background in delivering technical projects from design through to completion. Key Responsibilities: Own the replacement process for F5 LTM hardware, ensuring successful migration from Legacy systems (including F5-BIG-LTM-4200V, F5-BIG-LTM-5250V, and others) to new platforms. Manage pre-build activities such as discovering existing/new patching requirements, rack identification and allocation, and preparation of patching sheets. Oversee device build and configuration activities including setting up console and management connectivity, extending data and VLANs, configuring rSeries, and deploying new certificates. Coordinate the migration phase, including service mapping, scheduling migration dates, conducting pre-migration testing, and executing migrations with adherence to change management process. Handle incident management and resolution of any issues arising during or after the migration. Requirements: Proven experience in managing IT hardware replacements, preferably within financial services or other highly regulated sectors. Familiarity with F5 hardware platforms, particularly the BIG-IP and LTM series. Strong understanding of data center operations, including device and network configuration, and compliance with security standards. Excellent project management skills and the ability to manage multiple tasks simultaneously. Strong communication skills for coordinating with internal teams and external vendors.
Project Engineer - AV - Remote working We urgently require a Project Engineer with a passion for audiovisual (AV) technology and a track record of designing, implementing, and managing complex AV projects from conception to completion. The Project Engineer will run the engineering aspects of our clients projects in partnership with a lead Project Manager working closely with the Operations team to engineer solutions from concept design to reality. Key Responsibilities: Competency using AutoCAD to produce schematics, plans and elevation drawings Work on multiple projects within budgeted cost and to the satisfaction of the client Work closely with the Project Manager and Lead Installer to successfully deliver the project Produce technical information and engineering documentation for internal use, external contractors and clients Working closely with the client and clients general contractor to provide appropriate plans for hardware placement Provide technical sign off and testing on projects Qualifications: Excellent understanding of Corporate AV Solutions and the current portfolio of corporate AV products Competent using AutoCAD to produce schematics, plans and elevation drawings and with the MS suite of products Experienced commissioner of AV products including Biamp, QSC and other major brands Excellent communication and collaboration skills with the ability to communicate across all levels from clients to building contractors. CTS qualification would be advantageous.
17/05/2024
Project-based
Project Engineer - AV - Remote working We urgently require a Project Engineer with a passion for audiovisual (AV) technology and a track record of designing, implementing, and managing complex AV projects from conception to completion. The Project Engineer will run the engineering aspects of our clients projects in partnership with a lead Project Manager working closely with the Operations team to engineer solutions from concept design to reality. Key Responsibilities: Competency using AutoCAD to produce schematics, plans and elevation drawings Work on multiple projects within budgeted cost and to the satisfaction of the client Work closely with the Project Manager and Lead Installer to successfully deliver the project Produce technical information and engineering documentation for internal use, external contractors and clients Working closely with the client and clients general contractor to provide appropriate plans for hardware placement Provide technical sign off and testing on projects Qualifications: Excellent understanding of Corporate AV Solutions and the current portfolio of corporate AV products Competent using AutoCAD to produce schematics, plans and elevation drawings and with the MS suite of products Experienced commissioner of AV products including Biamp, QSC and other major brands Excellent communication and collaboration skills with the ability to communicate across all levels from clients to building contractors. CTS qualification would be advantageous.
Consultant of PQC and Applied Cryptography and Standardization 1 year freelance contract + extensions after Client's Research Center - Paris, France/Remote About us Founded in 2010, Shield Lab leads the research of cryptography and information security at our client. We identify key security problems that challenge traditional security fundamentals in emerging ICT applications, such as 5G mobile networks, cloud computing and mobile Internet services. We conduct leading-edge research projects, and deliver innovative outputs in the area of cryptography and information security that help our corporation to establish competiveness in enterprise, consumer and operator markets. Position Summary: We are expanding the team by recruiting a talented, highly motivated senior or junior consultant in PQC, applied cryptography and standardization. Candidates should have solid knowledge in cryptographic algorithms and security protocols and rich experience for standardizing cryptographic algorithms and/or security protocols in international bodies (IETF, ISO, IEEE etc). Successful candidate will join a team of cryptographic experts to conduct world-class research in PQC and applied cryptography. They will participate in the analysis of emerging security threats, design innovative solutions. Internationally competitive salary package will be offered to qualified candidate. Duties & Responsibilities: Develop solutions for real-world security problems. Implement innovative solutions according to security requirements from our client's product lines while fulfilling various constraints imposed by aspects such as compliance, manufacturing process, hardware capability, performance, cost, etc. Develop prototypes and deliver results. Standardizecryptographic algorithms and security protocols at international bodies. Develop standardizing plans and collaborate with colleagues for standardization activities. Participate and standardize related technologies in cryptographic algorithms and security protocols at various international bodies, including IETF, ISO, and IEEE. Prepare standardization documents, and develop running code when necessary. Desired Skills & Experience Skills/Qualifications: Hold M.Sc or Ph.D. degree in Mathematics, Cryptography, Computer Science, Computer Engineering, Electrical Engineering, or related field. Have 5 or more years of work experience in areas related to information security and/or applied cryptography and/or PQC. Rich standardization experience in international bodies, like IETF, ISO, IEEE, ETSI. Solid skills in at least one programming language, like C, C++, Java, Python, or Shell Scripts. Excellent written and verbal communications skills in English. Self-motivated with strong sense of responsibility. Strong interpersonal and problem solving skills. Knowledge in multiple areas ofcryptology is desirable, including but not limited to: Post-quantum cryptography and its migration Public-key cryptography algorithms and proof skills Symmetric key algorithms and analysis Formal verification tools and modelling Applied cryptography (eg authentication protocols, key exchange protocols) Internet security protocols (eg TLS, IPSec, IKEv2, telephony-based security protocols) Foundations & solutions for real-world cryptography.
17/05/2024
Project-based
Consultant of PQC and Applied Cryptography and Standardization 1 year freelance contract + extensions after Client's Research Center - Paris, France/Remote About us Founded in 2010, Shield Lab leads the research of cryptography and information security at our client. We identify key security problems that challenge traditional security fundamentals in emerging ICT applications, such as 5G mobile networks, cloud computing and mobile Internet services. We conduct leading-edge research projects, and deliver innovative outputs in the area of cryptography and information security that help our corporation to establish competiveness in enterprise, consumer and operator markets. Position Summary: We are expanding the team by recruiting a talented, highly motivated senior or junior consultant in PQC, applied cryptography and standardization. Candidates should have solid knowledge in cryptographic algorithms and security protocols and rich experience for standardizing cryptographic algorithms and/or security protocols in international bodies (IETF, ISO, IEEE etc). Successful candidate will join a team of cryptographic experts to conduct world-class research in PQC and applied cryptography. They will participate in the analysis of emerging security threats, design innovative solutions. Internationally competitive salary package will be offered to qualified candidate. Duties & Responsibilities: Develop solutions for real-world security problems. Implement innovative solutions according to security requirements from our client's product lines while fulfilling various constraints imposed by aspects such as compliance, manufacturing process, hardware capability, performance, cost, etc. Develop prototypes and deliver results. Standardizecryptographic algorithms and security protocols at international bodies. Develop standardizing plans and collaborate with colleagues for standardization activities. Participate and standardize related technologies in cryptographic algorithms and security protocols at various international bodies, including IETF, ISO, and IEEE. Prepare standardization documents, and develop running code when necessary. Desired Skills & Experience Skills/Qualifications: Hold M.Sc or Ph.D. degree in Mathematics, Cryptography, Computer Science, Computer Engineering, Electrical Engineering, or related field. Have 5 or more years of work experience in areas related to information security and/or applied cryptography and/or PQC. Rich standardization experience in international bodies, like IETF, ISO, IEEE, ETSI. Solid skills in at least one programming language, like C, C++, Java, Python, or Shell Scripts. Excellent written and verbal communications skills in English. Self-motivated with strong sense of responsibility. Strong interpersonal and problem solving skills. Knowledge in multiple areas ofcryptology is desirable, including but not limited to: Post-quantum cryptography and its migration Public-key cryptography algorithms and proof skills Symmetric key algorithms and analysis Formal verification tools and modelling Applied cryptography (eg authentication protocols, key exchange protocols) Internet security protocols (eg TLS, IPSec, IKEv2, telephony-based security protocols) Foundations & solutions for real-world cryptography.
Senior Electronics Engineer Lynx is representing a rapidly growing company in Bristol, seeking an innovative Senior Electronics Engineer to join a team developing next-generation detection and sensing systems. You will play a leading role evolving cutting-edge products from concept through production. You Will: Drive analog and mixed-signal circuit design, analysis, prototyping and testing Define and execute technology roadmaps, research, system architecture Lead projects and cross-functional engineering teams Collaborate with software, production and field teams Mentor and develop junior engineers Author documentation, interface with customers We Require: Degree in electronics engineering or equivalent 8+ years hands-on hardware development experience Specialization in analog IC design, instrumentation, test philosophy Leadership: strategising, directing projects, motivating teams Programming: Python, MATLAB preferred Creative problem-solving, fast learner, passion for innovation We Offer: Competitive salary up to £70k Hybrid remote/office work environment Flexible hours, parental leave, sabbatical options Chance to pioneer future of detection technologies Learning/development budget New, modern and accessible facilities Relocation assistance available If you want to create breakthrough engineered products that push boundaries, we would love to hear from you. Apply today!
17/05/2024
Full time
Senior Electronics Engineer Lynx is representing a rapidly growing company in Bristol, seeking an innovative Senior Electronics Engineer to join a team developing next-generation detection and sensing systems. You will play a leading role evolving cutting-edge products from concept through production. You Will: Drive analog and mixed-signal circuit design, analysis, prototyping and testing Define and execute technology roadmaps, research, system architecture Lead projects and cross-functional engineering teams Collaborate with software, production and field teams Mentor and develop junior engineers Author documentation, interface with customers We Require: Degree in electronics engineering or equivalent 8+ years hands-on hardware development experience Specialization in analog IC design, instrumentation, test philosophy Leadership: strategising, directing projects, motivating teams Programming: Python, MATLAB preferred Creative problem-solving, fast learner, passion for innovation We Offer: Competitive salary up to £70k Hybrid remote/office work environment Flexible hours, parental leave, sabbatical options Chance to pioneer future of detection technologies Learning/development budget New, modern and accessible facilities Relocation assistance available If you want to create breakthrough engineered products that push boundaries, we would love to hear from you. Apply today!
Summary: A world-leading test equipment company that helps utility companies install, protect, and maintain infrastructure networks is entering an exciting phase of hardware development. They are seeking a Senior Electronics Engineer to help shape the direction of the next generation of underground location products. This role sits within the New Product Development (NPD) team, responsible for executing the technology and product roadmaps. You will lead technical research to increase maturity and decrease risk in upcoming projects. As landscapes continuously evolve, you'll ensure roadmaps align and research feeds into robust products. Responsibilities Include: Leading and owning work packages from inception through completion Mentoring junior engineers and leading technical/cross-functional teams Providing technical interface to product management, developing concepts aligned to roadmaps Applying electronics engineering knowledge to plan, lead, and execute design tasks Developing technical solutions requiring ingenuity and creativity Requirements: Engineering degree in Electronic Engineering or similar Skilled all-round electronics designer Strong analog design, test, PSU, EMC/regulatory, simulation, manufacturing test experience Debugging of processor-based hardware Board documentation and software team liaison Extensive product development background Ability to lead and mentor technical teams Benefits Include: Competitive salary Home/office hybrid working opportunities 25 days annual leave plus option to buy 3 more Pension scheme with employer contributions Private medical cover options Cycle to work scheme Free parking Annual bonus This is an opportunity to shape cutting-edge underground utility location products for a world-leading company with an excellent work-life balance. If you have the required electronics engineering skills, apply today!
17/05/2024
Full time
Summary: A world-leading test equipment company that helps utility companies install, protect, and maintain infrastructure networks is entering an exciting phase of hardware development. They are seeking a Senior Electronics Engineer to help shape the direction of the next generation of underground location products. This role sits within the New Product Development (NPD) team, responsible for executing the technology and product roadmaps. You will lead technical research to increase maturity and decrease risk in upcoming projects. As landscapes continuously evolve, you'll ensure roadmaps align and research feeds into robust products. Responsibilities Include: Leading and owning work packages from inception through completion Mentoring junior engineers and leading technical/cross-functional teams Providing technical interface to product management, developing concepts aligned to roadmaps Applying electronics engineering knowledge to plan, lead, and execute design tasks Developing technical solutions requiring ingenuity and creativity Requirements: Engineering degree in Electronic Engineering or similar Skilled all-round electronics designer Strong analog design, test, PSU, EMC/regulatory, simulation, manufacturing test experience Debugging of processor-based hardware Board documentation and software team liaison Extensive product development background Ability to lead and mentor technical teams Benefits Include: Competitive salary Home/office hybrid working opportunities 25 days annual leave plus option to buy 3 more Pension scheme with employer contributions Private medical cover options Cycle to work scheme Free parking Annual bonus This is an opportunity to shape cutting-edge underground utility location products for a world-leading company with an excellent work-life balance. If you have the required electronics engineering skills, apply today!
Senior Hardware Design Engineer - Exciting Opportunity with Leading Tech Company Lynx is working with a renowned tech company to recruit a Senior Hardware Design Engineer. In this role you'll play a pivotal role in new product introduction as well as sustaining engineering for ground-breaking products. This is a hybrid role and also offers a bonus of 3-6%. Key Responsibilities: Design electronic circuits, subsystems, and systems covering analog, digital, and RF Schematic capture, layout, and library management Evaluate new systems and technologies for feasibility and product design Technical support for production, manufacturing, and troubleshooting Design verification, testing, and documentation Requirements: 4+ years of relevant hardware design experience Strong expertise in digital circuit design (microprocessors, FPGAs, high-speed peripherals) Solid skills in analog circuit design (power supplies, etc.) Familiarity with PCB layout, EMC/CE marking, and design for IPC Hands-on experience in PCB testing Desired: Proficiency with industry-standard design tools - Altium preferred Understanding of military/airborne design standards (MIL-STD, DO-160, etc.) Practical testing skills with scopes, analysers, JTAG boundary scan, etc. Hit apply to find out more information.
17/05/2024
Full time
Senior Hardware Design Engineer - Exciting Opportunity with Leading Tech Company Lynx is working with a renowned tech company to recruit a Senior Hardware Design Engineer. In this role you'll play a pivotal role in new product introduction as well as sustaining engineering for ground-breaking products. This is a hybrid role and also offers a bonus of 3-6%. Key Responsibilities: Design electronic circuits, subsystems, and systems covering analog, digital, and RF Schematic capture, layout, and library management Evaluate new systems and technologies for feasibility and product design Technical support for production, manufacturing, and troubleshooting Design verification, testing, and documentation Requirements: 4+ years of relevant hardware design experience Strong expertise in digital circuit design (microprocessors, FPGAs, high-speed peripherals) Solid skills in analog circuit design (power supplies, etc.) Familiarity with PCB layout, EMC/CE marking, and design for IPC Hands-on experience in PCB testing Desired: Proficiency with industry-standard design tools - Altium preferred Understanding of military/airborne design standards (MIL-STD, DO-160, etc.) Practical testing skills with scopes, analysers, JTAG boundary scan, etc. Hit apply to find out more information.
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job title: Desktop Engineer (with network experience) Contract length: 3-months Day rate: £240 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Supporting one of our clients based from in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents along with some physical network duties. The site benefits from: * Easy access to travel links * Free on-site parking * Employee rates at the on-site restaurant Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed. Due to the nature of our client's work the successful candidate will need to be hold SC Security Clearance. For this reason, we are only able to progress with applications from British nationals. Primary role requirements: * Responsible for maintaining and promoting highest level of service to the client * Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop/Laptop/VDI - build, configuration and deployment to end users * Assist with software installation/deployment * Assist with Smarthphone deployments Secondary role requirements: * Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets * Hardware installation/upgrade/break fix for desktop, laptop, and server * Smarthpone support * Network patching and troubleshooting Essential Skills and Qualifications: * Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support * Knowledge of Microsoft Office 2010 onwards * Working knowledge of Active Directory - Users and Computers * Have an understanding of DNS, DHCP * Working knowledge of Cisco AnyConnect VPN * RSA Secure Login administration * Proven and demonstrable software and hardware troubleshooting skills * Knowledge of Microsoft SCCM and OS/Application deployment * Good written communication: concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or independently Desirable skills/qualifications: * ITIL Version 3/4 Foundation * CompTia A+ Certification * Microsoft Windows 7/10 training and certification If you have the skill required, please apply now In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
16/05/2024
Project-based
Job title: Desktop Engineer (with network experience) Contract length: 3-months Day rate: £240 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Supporting one of our clients based from in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents along with some physical network duties. The site benefits from: * Easy access to travel links * Free on-site parking * Employee rates at the on-site restaurant Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed. Due to the nature of our client's work the successful candidate will need to be hold SC Security Clearance. For this reason, we are only able to progress with applications from British nationals. Primary role requirements: * Responsible for maintaining and promoting highest level of service to the client * Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop/Laptop/VDI - build, configuration and deployment to end users * Assist with software installation/deployment * Assist with Smarthphone deployments Secondary role requirements: * Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets * Hardware installation/upgrade/break fix for desktop, laptop, and server * Smarthpone support * Network patching and troubleshooting Essential Skills and Qualifications: * Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support * Knowledge of Microsoft Office 2010 onwards * Working knowledge of Active Directory - Users and Computers * Have an understanding of DNS, DHCP * Working knowledge of Cisco AnyConnect VPN * RSA Secure Login administration * Proven and demonstrable software and hardware troubleshooting skills * Knowledge of Microsoft SCCM and OS/Application deployment * Good written communication: concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or independently Desirable skills/qualifications: * ITIL Version 3/4 Foundation * CompTia A+ Certification * Microsoft Windows 7/10 training and certification If you have the skill required, please apply now In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Do you have Cisco experience, and are you seeking a new job? Deerfoot IT Recruitment is helping a global consultancy find a Full time Cisco Engineer, and the role comes with an excellent salary £50k-£60k and generous benefits package including training/certifications, pension, Life Insurance, Medical etc You will need to be eligible to undergo SC clearance due to the nature of the client. As a Cisco Engineer, you will work 5 days on client sites in either Portsmouth, Stevenage and Newport (Expenses paid for travel). This is an on-site role, and travel between the sites will be required. You will ideally have had previous experience as a communication engineer. To give you an idea of how this Cisco Engineer role would look and feel, here are some of the things you could expect to do: Resolve Level 2 and 3 Telephony/Video-conferencing Oriented Incidents Respond to specific hardware or application requests Participate in telephony and video conferencing projects Ensure the MCO of the network infrastructure Manage the local team and share your skills To apply for this Cisco Engineer role, your soft skills, expertise and experience should include: Knowledge of VMware Suite and vSan Storage Knowledge of Kurmi, Telsica, PeterConnects ecosystems Good knowledge of SIP/H323 protocols and WAN/LAN and security As a vital member of our team and in return for your expertise, inclusive approach and commitment, we'll provide a favourable salary and the chance to join a passionate and welcoming team. We'd love you to apply for this Full time Cisco Engineer position in uk, and we're waiting to hear from you. Please contact Deerfoot IT Recruitment today. Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency for permanent hires and an employment business for contingency hires. Each time Deerfoot sends a CV to a recruiting client, we donate £1 to The Born Free Foundation (). Deerfoot is also climate-positive in partnership with Ecologi. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Do you have Cisco experience, and are you seeking a new job? Deerfoot IT Recruitment is helping a global consultancy find a Full time Cisco Engineer, and the role comes with an excellent salary £50k-£60k and generous benefits package including training/certifications, pension, Life Insurance, Medical etc You will need to be eligible to undergo SC clearance due to the nature of the client. As a Cisco Engineer, you will work 5 days on client sites in either Portsmouth, Stevenage and Newport (Expenses paid for travel). This is an on-site role, and travel between the sites will be required. You will ideally have had previous experience as a communication engineer. To give you an idea of how this Cisco Engineer role would look and feel, here are some of the things you could expect to do: Resolve Level 2 and 3 Telephony/Video-conferencing Oriented Incidents Respond to specific hardware or application requests Participate in telephony and video conferencing projects Ensure the MCO of the network infrastructure Manage the local team and share your skills To apply for this Cisco Engineer role, your soft skills, expertise and experience should include: Knowledge of VMware Suite and vSan Storage Knowledge of Kurmi, Telsica, PeterConnects ecosystems Good knowledge of SIP/H323 protocols and WAN/LAN and security As a vital member of our team and in return for your expertise, inclusive approach and commitment, we'll provide a favourable salary and the chance to join a passionate and welcoming team. We'd love you to apply for this Full time Cisco Engineer position in uk, and we're waiting to hear from you. Please contact Deerfoot IT Recruitment today. Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency for permanent hires and an employment business for contingency hires. Each time Deerfoot sends a CV to a recruiting client, we donate £1 to The Born Free Foundation (). Deerfoot is also climate-positive in partnership with Ecologi. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.
One of the UK's top Tech Organisations are looking for a Java Software Engineer to join their Edinburgh -based office on a hybrid basis (2 days per week). Genuinely a world-class office set-up, really modern tech and good salary + benefits on offer. They are one of the UK's leading companies in supplying top of the range hardware and software to some of the most well-known tech giants . They've been operating for over 40 years now and they're recognised world-wide - it's an extremely established organisation and environment. You'd be joining an Edinburgh based team of roughly 11 Software Engineers, of varying levels of experience. You'd be tasked to help create software tools for their wider Engineering community, that ideally help to improve the quality of their work, automate processes and ultimately saving them and the business time. In addition, you'll regularly be involved in developing a number of the businesses core products and integration projects - it will be a varied role, with plenty to keep you busy. The team predominantly work in Java , so are ideally looking for someone with several years of commercial experience. However, given the nature of their work, they've suggested it would suit a pretty adaptable Engineer that's able to pick up technologies pretty easily - as they believe in the "best tool fits". Given the nature of the work they do, the company are really big on best practices and following software fundamentals , so if you've worked within a similar environment then you'll likely be a good fit here. You'll ideally have the following; * Good commercial experience with Java * Knowledge/experience with JavaFX or Swing * Solid experience in Software Testing (Unit, Automation etc) Experience with the following is highly beneficial; * Build Automation tools (ie Gradle or Maven) * Continuous Integration tools * Working within a product environment The company have a great culture (and a solid Glassdoor page to boast) it's highly unlikely anyone has a short stint here as many of the Engineering team have been with the business for several years. They're great at offering Engineers opportunities for upskilling , L&D , career progression and really respecting their employee's work to life balance . In return, they're offering a strong salary (happy to provide full info prior to application) for this role + a range of strong benefits ( 8% Bonus, 8% Pension, 33 days holiday package and a good training budget to match). Their offices are based in central Edinburgh where they would expect you onsite about twice a week, however they really do have a world-class set up, with their own top of the range gym, sound-proofed music room, and so much more. If you're keen to find out more, please apply and/or drop Douglas Paget at Cathcart Technology a message via Linkedin for an informal chat.
16/05/2024
Full time
One of the UK's top Tech Organisations are looking for a Java Software Engineer to join their Edinburgh -based office on a hybrid basis (2 days per week). Genuinely a world-class office set-up, really modern tech and good salary + benefits on offer. They are one of the UK's leading companies in supplying top of the range hardware and software to some of the most well-known tech giants . They've been operating for over 40 years now and they're recognised world-wide - it's an extremely established organisation and environment. You'd be joining an Edinburgh based team of roughly 11 Software Engineers, of varying levels of experience. You'd be tasked to help create software tools for their wider Engineering community, that ideally help to improve the quality of their work, automate processes and ultimately saving them and the business time. In addition, you'll regularly be involved in developing a number of the businesses core products and integration projects - it will be a varied role, with plenty to keep you busy. The team predominantly work in Java , so are ideally looking for someone with several years of commercial experience. However, given the nature of their work, they've suggested it would suit a pretty adaptable Engineer that's able to pick up technologies pretty easily - as they believe in the "best tool fits". Given the nature of the work they do, the company are really big on best practices and following software fundamentals , so if you've worked within a similar environment then you'll likely be a good fit here. You'll ideally have the following; * Good commercial experience with Java * Knowledge/experience with JavaFX or Swing * Solid experience in Software Testing (Unit, Automation etc) Experience with the following is highly beneficial; * Build Automation tools (ie Gradle or Maven) * Continuous Integration tools * Working within a product environment The company have a great culture (and a solid Glassdoor page to boast) it's highly unlikely anyone has a short stint here as many of the Engineering team have been with the business for several years. They're great at offering Engineers opportunities for upskilling , L&D , career progression and really respecting their employee's work to life balance . In return, they're offering a strong salary (happy to provide full info prior to application) for this role + a range of strong benefits ( 8% Bonus, 8% Pension, 33 days holiday package and a good training budget to match). Their offices are based in central Edinburgh where they would expect you onsite about twice a week, however they really do have a world-class set up, with their own top of the range gym, sound-proofed music room, and so much more. If you're keen to find out more, please apply and/or drop Douglas Paget at Cathcart Technology a message via Linkedin for an informal chat.
About Us We are the International Division of our client, quoted on the LSE. Our client provides innovative and high-quality engineered components for the fenestration industry. The Division operates in Europe, Africa, Asia, Australia and Latin America. It is headquartered in Bologna and besides in Italy, it has manufacturing operations in the UK, China and Australia, along with sales and distribution units with light assembly facilities in Argentina, France, Greece, India, Spain, Turkey, Brasil, Germany and the United Arab Emirates. Our client's products are sold into residential and commercial applications all over the world under the Schlegel brand for sealing solutions to aluminium, PVCu and timber applications, the Giesse brand for hardware systems in aluminium doors and windows and the Reguitti brand for doors and windows handles. What You'll Do For our plant located in Henlow, we are looking for a Maintenance Engineer to join our team. Your main tasks & responsibilities Maintain and service all production machinery, using a multi-skilled approach, in accordance with manufacturers OEM'S Provide frontline engineering support Assist the Engineering Supervisor in minimising machine down time by proposing and introducing improved maintenance programmes and continuous improvement ideas Execute DPM/PPM systems Carry out property/facility maintenance duties as required Carry out routine statutory checks as required Complete a breakdown/fault log on a daily basis Liaise with the cell leaders on a daily basis providing engineering support Liaise with contracted service providers when on site, sign on/off in line with the companies site visitor/"permit to work" procedures Ensure TDI Monitoring system is operating correctly at all times Monitor engineering stock usage, order spares as required to provide continuous production support Participate in continuous improvement programmes Complete additional skills training as required by the company To provide out of hours "call-out" service Carry out such other duties as the management team may reasonably require To adhere to all Health, Safety and Environmental procedures To report any unsafe acts or Health, Safety and Environmental incidents Key Contacts Engineering Manager Engineering Supervisor Plant Manager Production Manager Shift Supervisors Key Outputs Contribute to smooth operation of production plant and site facilities. Key Skills Ideally Electrically Biased Multi Skilled Apprenticeship and NVQ level 3 Electrical 18th Edition qualification desirable Technically competent Knowledge of electrical/mechanical DPM/PPM procedures an advantage Knowledge of hydraulic and pneumatic systems an advantage Conversant with electrical/PLC control systems desirable Conversant with H&S rules, regulations and best practices (LOTO) Ability to prioritise workload and concisely record information Basic IT Knowledge Be able to work independently and part of a team "Hands on" and "can do" approach Additional Information Competitive Salary Immediate start
16/05/2024
Full time
About Us We are the International Division of our client, quoted on the LSE. Our client provides innovative and high-quality engineered components for the fenestration industry. The Division operates in Europe, Africa, Asia, Australia and Latin America. It is headquartered in Bologna and besides in Italy, it has manufacturing operations in the UK, China and Australia, along with sales and distribution units with light assembly facilities in Argentina, France, Greece, India, Spain, Turkey, Brasil, Germany and the United Arab Emirates. Our client's products are sold into residential and commercial applications all over the world under the Schlegel brand for sealing solutions to aluminium, PVCu and timber applications, the Giesse brand for hardware systems in aluminium doors and windows and the Reguitti brand for doors and windows handles. What You'll Do For our plant located in Henlow, we are looking for a Maintenance Engineer to join our team. Your main tasks & responsibilities Maintain and service all production machinery, using a multi-skilled approach, in accordance with manufacturers OEM'S Provide frontline engineering support Assist the Engineering Supervisor in minimising machine down time by proposing and introducing improved maintenance programmes and continuous improvement ideas Execute DPM/PPM systems Carry out property/facility maintenance duties as required Carry out routine statutory checks as required Complete a breakdown/fault log on a daily basis Liaise with the cell leaders on a daily basis providing engineering support Liaise with contracted service providers when on site, sign on/off in line with the companies site visitor/"permit to work" procedures Ensure TDI Monitoring system is operating correctly at all times Monitor engineering stock usage, order spares as required to provide continuous production support Participate in continuous improvement programmes Complete additional skills training as required by the company To provide out of hours "call-out" service Carry out such other duties as the management team may reasonably require To adhere to all Health, Safety and Environmental procedures To report any unsafe acts or Health, Safety and Environmental incidents Key Contacts Engineering Manager Engineering Supervisor Plant Manager Production Manager Shift Supervisors Key Outputs Contribute to smooth operation of production plant and site facilities. Key Skills Ideally Electrically Biased Multi Skilled Apprenticeship and NVQ level 3 Electrical 18th Edition qualification desirable Technically competent Knowledge of electrical/mechanical DPM/PPM procedures an advantage Knowledge of hydraulic and pneumatic systems an advantage Conversant with electrical/PLC control systems desirable Conversant with H&S rules, regulations and best practices (LOTO) Ability to prioritise workload and concisely record information Basic IT Knowledge Be able to work independently and part of a team "Hands on" and "can do" approach Additional Information Competitive Salary Immediate start
An excellent 12-month contract for a Fluent French speaking Embedded Software Engineer. Onsite in Belgium, possibility of remote working in the future. Daily rate: 450 Euros The client specialises in the Defence, Security (including Cyber) and Aerospace. MISSION The client wants to reinforce its technical team and is looking for an engineer who wants to develop as an Embedded software engineer. As an Embedded Software Engineer, you will integrate a multidisciplinary team of development within the Engineering department. You will be required, in the context of on firing systems or smart ammunitions, to specify, design, develop, validate, and test Embedded software. You will have the opportunity to work with innovated systems and tools in a high-tech environment. You will be expected to support multiple projects and as such will require planning and organising skills. RESPONSIBILITY Based on upper system specifications, allocate performances, define a software solution Write low- and high-level software requirements using dedicated tools and ensure traceability between requirements. Develop software in C/C++ on Microprocessor, bare metal, or Linux RTOS architecture. Understand and solve the constraints of Real Time applications, low/high level communications, multi-tread management, memory concurrency, etc. Collaborate with hardware engineer to develop abstraction layer of the hardware. Use configuration managements tools (GIT, BitBucket, Jenkins, SonarQube) Ensure code quality by checking code coverage and verify the software using unit testing procedure. Debug low level software using oscilloscopes. Collaborate with V&V and DevOps team to setup a continuous integration system. Write Software Description Documents to capitalize knowledges. Participate to internal project reviews within the company, and external reviews with the customers. Participate in the development of FPGA (VHDL language) as a plus. PROFILE You graduated with a master's degree in software or Electronic Engineer with 3 to 10 years of experience. You are architect and senior developer in C, C++ on Embedded systems Real Time application. You understand the challenges of embedding Real Time solution in micro-controllers. You have an experience in development of FPGA using VHDL and communication systems (CAN, UART,SPI, I2C, Ethernet TCP/IP and Phy, MIL-STD-1553/1760, ARINC429 ) You are a good communicator; you can show pedagogy to support other developers. You are self-motivated and like to take initiatives. You can work with Agile culture. You like following the latest trends in innovation. An experience in aeronautical, spatial, defence or automotive industry, as well as a knowledge of the standards DO-178, ARP4754 or ISO26262, is a plus. English and French (spoken and written) Please get in touch for further details.
16/05/2024
Project-based
An excellent 12-month contract for a Fluent French speaking Embedded Software Engineer. Onsite in Belgium, possibility of remote working in the future. Daily rate: 450 Euros The client specialises in the Defence, Security (including Cyber) and Aerospace. MISSION The client wants to reinforce its technical team and is looking for an engineer who wants to develop as an Embedded software engineer. As an Embedded Software Engineer, you will integrate a multidisciplinary team of development within the Engineering department. You will be required, in the context of on firing systems or smart ammunitions, to specify, design, develop, validate, and test Embedded software. You will have the opportunity to work with innovated systems and tools in a high-tech environment. You will be expected to support multiple projects and as such will require planning and organising skills. RESPONSIBILITY Based on upper system specifications, allocate performances, define a software solution Write low- and high-level software requirements using dedicated tools and ensure traceability between requirements. Develop software in C/C++ on Microprocessor, bare metal, or Linux RTOS architecture. Understand and solve the constraints of Real Time applications, low/high level communications, multi-tread management, memory concurrency, etc. Collaborate with hardware engineer to develop abstraction layer of the hardware. Use configuration managements tools (GIT, BitBucket, Jenkins, SonarQube) Ensure code quality by checking code coverage and verify the software using unit testing procedure. Debug low level software using oscilloscopes. Collaborate with V&V and DevOps team to setup a continuous integration system. Write Software Description Documents to capitalize knowledges. Participate to internal project reviews within the company, and external reviews with the customers. Participate in the development of FPGA (VHDL language) as a plus. PROFILE You graduated with a master's degree in software or Electronic Engineer with 3 to 10 years of experience. You are architect and senior developer in C, C++ on Embedded systems Real Time application. You understand the challenges of embedding Real Time solution in micro-controllers. You have an experience in development of FPGA using VHDL and communication systems (CAN, UART,SPI, I2C, Ethernet TCP/IP and Phy, MIL-STD-1553/1760, ARINC429 ) You are a good communicator; you can show pedagogy to support other developers. You are self-motivated and like to take initiatives. You can work with Agile culture. You like following the latest trends in innovation. An experience in aeronautical, spatial, defence or automotive industry, as well as a knowledge of the standards DO-178, ARP4754 or ISO26262, is a plus. English and French (spoken and written) Please get in touch for further details.
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Stoke-on-trent, Staffordshire
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.