Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
17/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
17/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
NO SPONSORSHIP Senior Product Engineer II - C# Salary: $140k to $170k plus bonus Location: Chicago, IL 3 days in office 2 days remote Looking for a candidate with 10+ years C# Fullstack Development to develop custom applications legal, finance, HR, risk etc., You will be responsible for delivering custom business solutions using the Microsoft technology stack. You will perform analysis, design and implementation of solutions. Qualifications & Requirements Bachelor's Degree 8 plus years of software development experience with 6 plus years of web-based software development in .NET technologies (C#, .NET Framework, .NET Core, Docker, MVC, SQL Server). Experience developing MSOffice add-Ins in Word, Outlook and Excel Experience with ASP.NET MVC (versions 4 and up), .NET Core, WCF, Restful services, JavaScript, jQuery, HTML5/CSS3, React, responsive design, and Dependency Injection frameworks are desired. Experience working with container-based solutions Experience with continuous integration with Azure DevOps, Git (or similar). Experience in a law firm or global professional services environment preferred. Technologies/Software Core Technologies Must understand Microsoft Windows Operating system architecture Must understand Microsoft Windows Office System Ability to participate in all aspects of application SDLC including Agile methodologies Must have experience the Microsoft Visual Studio and ADO Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server
17/05/2024
Full time
NO SPONSORSHIP Senior Product Engineer II - C# Salary: $140k to $170k plus bonus Location: Chicago, IL 3 days in office 2 days remote Looking for a candidate with 10+ years C# Fullstack Development to develop custom applications legal, finance, HR, risk etc., You will be responsible for delivering custom business solutions using the Microsoft technology stack. You will perform analysis, design and implementation of solutions. Qualifications & Requirements Bachelor's Degree 8 plus years of software development experience with 6 plus years of web-based software development in .NET technologies (C#, .NET Framework, .NET Core, Docker, MVC, SQL Server). Experience developing MSOffice add-Ins in Word, Outlook and Excel Experience with ASP.NET MVC (versions 4 and up), .NET Core, WCF, Restful services, JavaScript, jQuery, HTML5/CSS3, React, responsive design, and Dependency Injection frameworks are desired. Experience working with container-based solutions Experience with continuous integration with Azure DevOps, Git (or similar). Experience in a law firm or global professional services environment preferred. Technologies/Software Core Technologies Must understand Microsoft Windows Operating system architecture Must understand Microsoft Windows Office System Ability to participate in all aspects of application SDLC including Agile methodologies Must have experience the Microsoft Visual Studio and ADO Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Sr. .NET Product Engineer. This engineer will be doing full stack custom application development. They will work with .Net, C#, MVC, Javascript, jQuery, HTML 5, etc. Responsibilities: The Sr .NET Product Engineer I is responsible for delivering custom business solutions using the Microsoft technology stack. The individual will drive the design and development of user interfaces, business objectives and overall infrastructure. Analyze, design, configure, develop and implement intermediate-level solutions to meet business needs and objectives. Provide Level 3 support. Investigates operational or systematic problems and provides resolution using intermediate analytical skills and tools as necessary. Prepare project proposals and develop project plans. May lead small projects. Maintain up-to-date awareness of current and future directions of business industry and associated technologies. Investigate and document present procedures as liaison with user departments. May develop and maintain application security, design and documentation according to legal compliance requirements. Qualifications & Requirements A Bachelor's Degree is preferred in mechanical, computer, or electrical engineering discipline. 8 plus years of software development experience with 6 plus years of web-based software development in .NET technologies (C#, .NET Framework, .NET Core, Docker, MVC, SQL Server). Prior experience developing MSOffice add-Ins in Word, Outlook and Excel Prior experience with ASP.NET MVC (versions 4 and up), .NET Core, WCF, Restful services, JavaScript, jQuery, HTML5/CSS3, React, responsive design, and Dependency Injection frameworks are desired. Experience with ORM with different tools such as Entity Framework and LINQ. Experience working with container-based solutions Experience with continuous integration with Azure DevOps, Git (or similar). Should have strong understanding of SOA, TDD, SOLID principles, and systems architecture concepts. Must be familiar with agile or other iterative development methodologies. Technologies/Software Must understand Microsoft Windows Operating system architecture Must understand Microsoft Windows Office System Ability to participate in all aspects of application SDLC including Agile methodologies Must have experience the Microsoft Visual Studio and ADO Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Microsoft Visual Studio 2019/2021 Azure DevOps .NET Framework, .NET Core, Rest API services, WCF Services C#, VB.NET, JQuery, JavaScript, Typescript, React, LINQ, HTML5, CSS3, Bootstrap SQL Server, PostgreSQL Docker MVC Framework Entity Framework Knowledge of SOA (Service Oriented Architecture) and N-Tier Architecture.
17/05/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Sr. .NET Product Engineer. This engineer will be doing full stack custom application development. They will work with .Net, C#, MVC, Javascript, jQuery, HTML 5, etc. Responsibilities: The Sr .NET Product Engineer I is responsible for delivering custom business solutions using the Microsoft technology stack. The individual will drive the design and development of user interfaces, business objectives and overall infrastructure. Analyze, design, configure, develop and implement intermediate-level solutions to meet business needs and objectives. Provide Level 3 support. Investigates operational or systematic problems and provides resolution using intermediate analytical skills and tools as necessary. Prepare project proposals and develop project plans. May lead small projects. Maintain up-to-date awareness of current and future directions of business industry and associated technologies. Investigate and document present procedures as liaison with user departments. May develop and maintain application security, design and documentation according to legal compliance requirements. Qualifications & Requirements A Bachelor's Degree is preferred in mechanical, computer, or electrical engineering discipline. 8 plus years of software development experience with 6 plus years of web-based software development in .NET technologies (C#, .NET Framework, .NET Core, Docker, MVC, SQL Server). Prior experience developing MSOffice add-Ins in Word, Outlook and Excel Prior experience with ASP.NET MVC (versions 4 and up), .NET Core, WCF, Restful services, JavaScript, jQuery, HTML5/CSS3, React, responsive design, and Dependency Injection frameworks are desired. Experience with ORM with different tools such as Entity Framework and LINQ. Experience working with container-based solutions Experience with continuous integration with Azure DevOps, Git (or similar). Should have strong understanding of SOA, TDD, SOLID principles, and systems architecture concepts. Must be familiar with agile or other iterative development methodologies. Technologies/Software Must understand Microsoft Windows Operating system architecture Must understand Microsoft Windows Office System Ability to participate in all aspects of application SDLC including Agile methodologies Must have experience the Microsoft Visual Studio and ADO Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Microsoft Visual Studio 2019/2021 Azure DevOps .NET Framework, .NET Core, Rest API services, WCF Services C#, VB.NET, JQuery, JavaScript, Typescript, React, LINQ, HTML5, CSS3, Bootstrap SQL Server, PostgreSQL Docker MVC Framework Entity Framework Knowledge of SOA (Service Oriented Architecture) and N-Tier Architecture.
Our client is looking for a skilled and enthusiastic network engineer to join their team based around Glasgow. The ideal candidate will have a strong grasp of the requirements below. If you feel that you are capable, I would love to hear from you and discuss the position in full. Duties and Responsibilities Design, implement, configure and manage the organisation's network infrastructure, including LANs, WANs, VPNs, Routers, Switches, Firewalls, and wireless access points. Identify and address issues to ensure high availability, reliability, and optimal performance. Deploy and maintain the systems' infrastructure, including Servers, storage solutions, operating systems, virtualisation platforms and cloud services. Manage network and systems capacity planning to accommodate growth and changing computing requirements. Collaborate with IT teams worldwide to develop integrated network and systems solutions aligned with business objectives and technology standards. Perform regular security assessments and audits to identify vulnerabilities and implement necessary patches, updates, and security protocols. Design, implement and maintain disaster recovery and business continuity plans. Provide technical support to end-users and other IT teams, addressing network and systems-related incidents and challenges. Document network and systems configurations, procedures, and troubleshooting guides to facilitate knowledge sharing and training. Stay informed about emerging technologies, industry trends, and best practices in networking and systems engineering. Automate network and systems tasks using Scripting languages and configuration management tools. Work with vendors and service providers for procurement, maintenance, and support of network and systems equipment and software. Install hardware for systems and users, as required. Packaging and deployment of applications and software updates. Identify, propose, contribute and manage IT projects for continuous improvement. Qualifications, Knowledge & Skills Bachelor's degree in Computer Science, Information Technology, or related field; or relevant work experience for a minimum of five years. Proven experience as a Network Engineer/Administrator, Systems Engineer/Administrator, or similar role, demonstrating proficiency in both networking and systems administration. Strong understanding of network protocols, routing, switching, and network security practices. Familiarity with various operating systems, including Windows and VMWare ESXi and experience in system administration. Proficiency in configuring and managing virtualisation platforms such as VMware. Scripting skills (eg, PowerShell) for network and systems automation and optimisation. Knowledge of hardware components, server architecture, and storage systems (SANs). Familiarity with security tools, encryption, certificates, PKI, authentication, and patch management for both networks and systems. Excellent communication skills to collaborate effectively with technical and non-technical teams. Strong problem-solving abilities for diagnosing and resolving complex network and systems issues. Ability to manage multiple tasks, projects, and priorities while adhering to deadlines. Main benefits: Salary Life Assurance x 4 times annual salary Critical Illness x 2 times annual salary Westfield Health Cover - CashPlan and Hospital Plan Personal Private Pension (currently Scottish Widows). Salary Exchange. 5% company contribution 34 day holiday (includes public holidays) Contribution to fitness club or classes Please send a copy of your CV for more information and to discuss your suitability. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
17/05/2024
Full time
Our client is looking for a skilled and enthusiastic network engineer to join their team based around Glasgow. The ideal candidate will have a strong grasp of the requirements below. If you feel that you are capable, I would love to hear from you and discuss the position in full. Duties and Responsibilities Design, implement, configure and manage the organisation's network infrastructure, including LANs, WANs, VPNs, Routers, Switches, Firewalls, and wireless access points. Identify and address issues to ensure high availability, reliability, and optimal performance. Deploy and maintain the systems' infrastructure, including Servers, storage solutions, operating systems, virtualisation platforms and cloud services. Manage network and systems capacity planning to accommodate growth and changing computing requirements. Collaborate with IT teams worldwide to develop integrated network and systems solutions aligned with business objectives and technology standards. Perform regular security assessments and audits to identify vulnerabilities and implement necessary patches, updates, and security protocols. Design, implement and maintain disaster recovery and business continuity plans. Provide technical support to end-users and other IT teams, addressing network and systems-related incidents and challenges. Document network and systems configurations, procedures, and troubleshooting guides to facilitate knowledge sharing and training. Stay informed about emerging technologies, industry trends, and best practices in networking and systems engineering. Automate network and systems tasks using Scripting languages and configuration management tools. Work with vendors and service providers for procurement, maintenance, and support of network and systems equipment and software. Install hardware for systems and users, as required. Packaging and deployment of applications and software updates. Identify, propose, contribute and manage IT projects for continuous improvement. Qualifications, Knowledge & Skills Bachelor's degree in Computer Science, Information Technology, or related field; or relevant work experience for a minimum of five years. Proven experience as a Network Engineer/Administrator, Systems Engineer/Administrator, or similar role, demonstrating proficiency in both networking and systems administration. Strong understanding of network protocols, routing, switching, and network security practices. Familiarity with various operating systems, including Windows and VMWare ESXi and experience in system administration. Proficiency in configuring and managing virtualisation platforms such as VMware. Scripting skills (eg, PowerShell) for network and systems automation and optimisation. Knowledge of hardware components, server architecture, and storage systems (SANs). Familiarity with security tools, encryption, certificates, PKI, authentication, and patch management for both networks and systems. Excellent communication skills to collaborate effectively with technical and non-technical teams. Strong problem-solving abilities for diagnosing and resolving complex network and systems issues. Ability to manage multiple tasks, projects, and priorities while adhering to deadlines. Main benefits: Salary Life Assurance x 4 times annual salary Critical Illness x 2 times annual salary Westfield Health Cover - CashPlan and Hospital Plan Personal Private Pension (currently Scottish Widows). Salary Exchange. 5% company contribution 34 day holiday (includes public holidays) Contribution to fitness club or classes Please send a copy of your CV for more information and to discuss your suitability. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Opus Recruitment Solutions Ltd
Manchester, Lancashire
Full Stack Engineer - Hybrid - .Net, C#, Javascript, Azure £45,000 - £60,000 - FinTech I am currently working with an existing FinTech client, who is looking for a Software Developer to come in and join their expanding team. You will be working as a Software Engineer in an agile team developing new features to enhance their SaaS product using an up-to-date Microsoft technology stack (.Net Core, Azure cloud, SQL, JavaScript, Vue etc.). Working across the Full Stack of their products, delivering all aspects of a feature, you will be working within the engineering team, refining and delivering new features. Tech Stack: C#, .Net, JavaScript, Vue, Azure, Agile Offering up to £60,000 + 30day holiday + Opportunities for development, Mentorship, extra Holiday + Wellbeing allowance + Training and Development + Free parking on site If you are interested please send over your CV to (see below) Software Engineer - Hybrid - .Net, C#, Javascript, Azure £45,000 - £60,000 - FinTech
17/05/2024
Full time
Full Stack Engineer - Hybrid - .Net, C#, Javascript, Azure £45,000 - £60,000 - FinTech I am currently working with an existing FinTech client, who is looking for a Software Developer to come in and join their expanding team. You will be working as a Software Engineer in an agile team developing new features to enhance their SaaS product using an up-to-date Microsoft technology stack (.Net Core, Azure cloud, SQL, JavaScript, Vue etc.). Working across the Full Stack of their products, delivering all aspects of a feature, you will be working within the engineering team, refining and delivering new features. Tech Stack: C#, .Net, JavaScript, Vue, Azure, Agile Offering up to £60,000 + 30day holiday + Opportunities for development, Mentorship, extra Holiday + Wellbeing allowance + Training and Development + Free parking on site If you are interested please send over your CV to (see below) Software Engineer - Hybrid - .Net, C#, Javascript, Azure £45,000 - £60,000 - FinTech
Role- Network Security Engineer Location- London, UK Job type- Full time Mandatory skills- AZURE NETWORK SPECIALIST Job Description: Experience: 7+ Years Primary responsibilities include Architecture, Planning, Build, Implement and support troubleshooting issues by analysing infrastructure and application alerts and Root Cause Analysis. Perform vulnerability assessment and management ensuring reliability, performance, compliance and business continuity. Develop process and scripts for automating post-change security/environment/quality assurance testing for production release. Address P1/P2/P3 incidents and lead/coordinate scheduled changes in a 24/7/365 service environment. Job Description: Experience and good knowledge in the design, development and Implementation of large-scale Network and Security solutions; comprised of Routing & Switching, Firewalls & VPNs, Load balancers, Network Virtualization & Software Defined Networking( IPV4/IPV6), etc. across On-premise and Cloud Infrastructure. Working experience and sound knowledge on Data Centre & Cloud Infrastructure Networking- Tools and Technologies Hands-on experience and ability to troubleshoot and support critical issues/escalations. Experience with load balancers such as F5, Array, Fortinet, etc. Experience with cloud service providers (AWS, GCP, Azure, etc.) Proven Experience in leading a Network Integration and transformation, in the capacity of Solution Architect/Sr. Engineer Experience in providing in-depth knowledge on network platforms and services, defining and documenting best practices and strategies. Experience or knowledge of Network & Security modelling Tools, NetDevOps, and Network Automation, towards Network as a Code will be an added advantage. Initiate, demonstrate and assume ownership of the opportunities and improvement areas, ensuring completeness of the technical requirements to support business needs. Stay up to date with emerging tools, technologies and trends in the enterprise domain comprising of Network& Security infrastructure and cloud services, leading to innovative solutions addressing the current and future needs Educational Qualification: Graduate- BE/BTech or Postgraduate - Electronics/Communications/Computer Science Certification: ITIL, CCNA/CCNP/JCNA, CCDP/CCIE, Azure/MCSE/RHCE or equivalent technical certifications
17/05/2024
Full time
Role- Network Security Engineer Location- London, UK Job type- Full time Mandatory skills- AZURE NETWORK SPECIALIST Job Description: Experience: 7+ Years Primary responsibilities include Architecture, Planning, Build, Implement and support troubleshooting issues by analysing infrastructure and application alerts and Root Cause Analysis. Perform vulnerability assessment and management ensuring reliability, performance, compliance and business continuity. Develop process and scripts for automating post-change security/environment/quality assurance testing for production release. Address P1/P2/P3 incidents and lead/coordinate scheduled changes in a 24/7/365 service environment. Job Description: Experience and good knowledge in the design, development and Implementation of large-scale Network and Security solutions; comprised of Routing & Switching, Firewalls & VPNs, Load balancers, Network Virtualization & Software Defined Networking( IPV4/IPV6), etc. across On-premise and Cloud Infrastructure. Working experience and sound knowledge on Data Centre & Cloud Infrastructure Networking- Tools and Technologies Hands-on experience and ability to troubleshoot and support critical issues/escalations. Experience with load balancers such as F5, Array, Fortinet, etc. Experience with cloud service providers (AWS, GCP, Azure, etc.) Proven Experience in leading a Network Integration and transformation, in the capacity of Solution Architect/Sr. Engineer Experience in providing in-depth knowledge on network platforms and services, defining and documenting best practices and strategies. Experience or knowledge of Network & Security modelling Tools, NetDevOps, and Network Automation, towards Network as a Code will be an added advantage. Initiate, demonstrate and assume ownership of the opportunities and improvement areas, ensuring completeness of the technical requirements to support business needs. Stay up to date with emerging tools, technologies and trends in the enterprise domain comprising of Network& Security infrastructure and cloud services, leading to innovative solutions addressing the current and future needs Educational Qualification: Graduate- BE/BTech or Postgraduate - Electronics/Communications/Computer Science Certification: ITIL, CCNA/CCNP/JCNA, CCDP/CCIE, Azure/MCSE/RHCE or equivalent technical certifications
Solutions Engineer with experience of large scale complex projects and responsible for design blueprints, refresh and new technology, supporting end-to-end infrastructure technology projects (Servers, storage, network, etc.) Must have proven experience driving SDM CI/CD adoption across the Enterprise. A detailed knowledge of CI/CD tools (Ansible, Ansible Tower, BitBucket, Artefactory, JIRA, Jenkins). Ability to communicate, network and influence across multiple levels. Technical aptitude, has the ability to learn and adapt to new technologies, applications. By applying to this job you are sending us your CV, which may contain personal information. Please refer to our Privacy Notice to understand how we process this information. In short, in order to supply you with work finding services, we will hold and process your personal data, and only with your express permission we will share this personal data with a client (or a third party working on behalf of the client) by email or by upload to the Client/third parties vendor management system. By giving us permission to send your CV to a client, this constitutes permission to share the personal data that would be necessary to consider your application, interview you (Phone/video/face to face) and if successful hire you. Scope AT acts as an employment agency for Permanent Recruitment and an employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Data Protection Policy, Privacy Notice and Disclaimers which can be found at our website
17/05/2024
Project-based
Solutions Engineer with experience of large scale complex projects and responsible for design blueprints, refresh and new technology, supporting end-to-end infrastructure technology projects (Servers, storage, network, etc.) Must have proven experience driving SDM CI/CD adoption across the Enterprise. A detailed knowledge of CI/CD tools (Ansible, Ansible Tower, BitBucket, Artefactory, JIRA, Jenkins). Ability to communicate, network and influence across multiple levels. Technical aptitude, has the ability to learn and adapt to new technologies, applications. By applying to this job you are sending us your CV, which may contain personal information. Please refer to our Privacy Notice to understand how we process this information. In short, in order to supply you with work finding services, we will hold and process your personal data, and only with your express permission we will share this personal data with a client (or a third party working on behalf of the client) by email or by upload to the Client/third parties vendor management system. By giving us permission to send your CV to a client, this constitutes permission to share the personal data that would be necessary to consider your application, interview you (Phone/video/face to face) and if successful hire you. Scope AT acts as an employment agency for Permanent Recruitment and an employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Data Protection Policy, Privacy Notice and Disclaimers which can be found at our website
One of our trusted clients is currently looking for a Kafka SRE Engineer to join them on a freelance B2B contract. Role: Kafka SRE Engineer Initial contract length: 6 months with extensions Start: ASAP Workload: Hybrid (2x per week on-site in Warsaw) Responsibilities: At least 2-3 years of experience for a junior level role and 5+ for mid-level/senior level working as a Site reliability engineer for Kafka Platform. Deep level Knowledge on core Kafka components like producers, consumers, topics, partitions etc. Troubleshooting both Kafka platform service, application problems and identifying the root cause. If you are interested in this role, please send me your updated CV in English at (see below) and the best time for me to call you so we can discuss this role in more detail.
17/05/2024
Project-based
One of our trusted clients is currently looking for a Kafka SRE Engineer to join them on a freelance B2B contract. Role: Kafka SRE Engineer Initial contract length: 6 months with extensions Start: ASAP Workload: Hybrid (2x per week on-site in Warsaw) Responsibilities: At least 2-3 years of experience for a junior level role and 5+ for mid-level/senior level working as a Site reliability engineer for Kafka Platform. Deep level Knowledge on core Kafka components like producers, consumers, topics, partitions etc. Troubleshooting both Kafka platform service, application problems and identifying the root cause. If you are interested in this role, please send me your updated CV in English at (see below) and the best time for me to call you so we can discuss this role in more detail.
We are Global IT Recruitment specialist that provides support to the clients across UK, Europe and Australia. We have an excellent job opportunity for you. Role Title: SIEM/Incident SME (Need Active DV Clearance) Location: Hybrid onsite in one of the following locations 2/3 days per week - Corsham, Portsmouth or Northallerton Duration: 6 months Role Description: Main Tech Skills required are ELK (Elastic, Logstash, Kibana) and Tanium The Cyber role is to join a growing security team responsible for designing, delivering and maintaining operational cybersecurity capabilities. Conducting pro-active, risk-based, protective monitoring on priority C4IS/networks to identify internal and external cyber-threats/attacks. This position involves a broad range of skills, including the development and mentoring of Junior Analysts, monitoring networks to actively remediate unauthorised activities. Your role Develop and integrate security event monitoring and incident management services. Respond to security incidents as they occur as part of an incident response team. Implement metrics and dashboards to give visibility of the Enterprise infrastructure. Use of the SOAR platform to assist with playbook automation and case management capabilities to streamline team processes and tools. Produce documentation to ensure the repeatability and standardisation of security operating procedures. Develop additional investigative methods using the SOC's software toolsets to enhance recognition opportunities for specific analysis. Maintain a baseline of system security according to latest threat intelligence and evolving trends. Participate in root cause analysis of incidents in conjunction with engineers across the enterprise. Provide Subject Matter Expertise (SME) on a broad range of information security standards and best practices. Offer strategic and tactical security guidance including valuation requirement of technical controls. Be part of the CRM process Liaise with the SOC engineers to maintain up-to-date dashboards of security alerts, to allow the organisation to better respond to an incident. Document, validate and create operational processes and procedures to help develop the SOC. Assist in identifying, prioritising, and coordinating the protection of critical cyber defence infrastructure and key resources. Build, install, configure, and test dedicated cyber defence hardware. Support Junior Analysts to manage SOC systems. Previous experience of Enterprise ICS/network architectures and technologies Experience and knowledge of SIEM solutions; having the ability to identify use cases and their creation, their deployment and tuning. Experience as a mentor/coach to Junior Analysts Your profile Previous experience of utilising the MITRE ATT&CK and Cyber Kill Chain frameworks Skilled in maintaining Microsoft directory services. Skilled in using virtualisation software. Knowledge of key security frameworks (eg ISO, NIST 800-53, 800-171, 800-172, C2M2) Excellent communication skills Experience of writing Defence/Government documentation Desirable Qualifications: Broad Spectrum Cyber Course (SANS SEC401 or SEC501 or equivalent) SIEM Design, Architecture and Analyst Course (SANS SEC455 or SEC555 or equivalent) Advanced Analyst Course (SANS SEC503 or equivalent)
17/05/2024
Project-based
We are Global IT Recruitment specialist that provides support to the clients across UK, Europe and Australia. We have an excellent job opportunity for you. Role Title: SIEM/Incident SME (Need Active DV Clearance) Location: Hybrid onsite in one of the following locations 2/3 days per week - Corsham, Portsmouth or Northallerton Duration: 6 months Role Description: Main Tech Skills required are ELK (Elastic, Logstash, Kibana) and Tanium The Cyber role is to join a growing security team responsible for designing, delivering and maintaining operational cybersecurity capabilities. Conducting pro-active, risk-based, protective monitoring on priority C4IS/networks to identify internal and external cyber-threats/attacks. This position involves a broad range of skills, including the development and mentoring of Junior Analysts, monitoring networks to actively remediate unauthorised activities. Your role Develop and integrate security event monitoring and incident management services. Respond to security incidents as they occur as part of an incident response team. Implement metrics and dashboards to give visibility of the Enterprise infrastructure. Use of the SOAR platform to assist with playbook automation and case management capabilities to streamline team processes and tools. Produce documentation to ensure the repeatability and standardisation of security operating procedures. Develop additional investigative methods using the SOC's software toolsets to enhance recognition opportunities for specific analysis. Maintain a baseline of system security according to latest threat intelligence and evolving trends. Participate in root cause analysis of incidents in conjunction with engineers across the enterprise. Provide Subject Matter Expertise (SME) on a broad range of information security standards and best practices. Offer strategic and tactical security guidance including valuation requirement of technical controls. Be part of the CRM process Liaise with the SOC engineers to maintain up-to-date dashboards of security alerts, to allow the organisation to better respond to an incident. Document, validate and create operational processes and procedures to help develop the SOC. Assist in identifying, prioritising, and coordinating the protection of critical cyber defence infrastructure and key resources. Build, install, configure, and test dedicated cyber defence hardware. Support Junior Analysts to manage SOC systems. Previous experience of Enterprise ICS/network architectures and technologies Experience and knowledge of SIEM solutions; having the ability to identify use cases and their creation, their deployment and tuning. Experience as a mentor/coach to Junior Analysts Your profile Previous experience of utilising the MITRE ATT&CK and Cyber Kill Chain frameworks Skilled in maintaining Microsoft directory services. Skilled in using virtualisation software. Knowledge of key security frameworks (eg ISO, NIST 800-53, 800-171, 800-172, C2M2) Excellent communication skills Experience of writing Defence/Government documentation Desirable Qualifications: Broad Spectrum Cyber Course (SANS SEC401 or SEC501 or equivalent) SIEM Design, Architecture and Analyst Course (SANS SEC455 or SEC555 or equivalent) Advanced Analyst Course (SANS SEC503 or equivalent)
Location: Barcelona, Spain Languages Required: Fluent English and Spanish Company Overview: Join a dynamic and innovative company at the forefront of supply chain solutions. They specialise in optimising warehouse operations using cutting-edge technologies, and we are seeking a talented Solution Architect with expertise in Manhattan Warehouse Management System (WMS) implementations to join a team in Barcelona. Job Summary: The Solution Architect will be responsible for designing and implementing warehouse management solutions using Manhattan WMS. This role requires a deep understanding of warehouse operations, strong technical skills, and the ability to communicate effectively in both English and Spanish. The ideal candidate will have a proven track record of successful Manhattan WMS implementations and a passion for driving efficiency and innovation in supply chain processes. Key Responsibilities: Solution Design: Develop comprehensive warehouse management solutions using Manhattan WMS that meet client requirements and industry best practices. Implementation: Lead the implementation of Manhattan WMS, ensuring seamless integration with existing systems and processes. Project Management: Oversee project timelines, budgets, and deliverables, coordinating with cross-functional teams to ensure successful project completion. Client Engagement: Act as the primary point of contact for clients, providing expert advice and ensuring client satisfaction throughout the project life cycle. Technical Leadership: Provide technical guidance and mentorship to junior team members, fostering a collaborative and innovative work environment. Documentation: Create and maintain detailed documentation for solutions, including design specifications, configuration guides, and user manuals. Continuous Improvement: Stay current with industry trends and advancements in warehouse management technologies, continuously seeking opportunities to improve solutions and services. Qualifications: Experience: Minimum of 5 years of experience in implementing Manhattan WMS solutions. Technical Skills: Strong proficiency in Manhattan WMS and related technologies. Experience with SQL, Scripting, and integration tools is a plus. Languages: Fluent in English and Spanish, both written and spoken. Education: Bachelor's degree in Computer Science, Engineering, Supply Chain Management, or a related field. Project Management: Demonstrated experience in managing large-scale projects, with the ability to handle multiple priorities and deadlines. Communication: Excellent verbal and written communication skills, with the ability to effectively convey complex technical concepts to non-technical stakeholders. Problem-Solving: Strong analytical and problem-solving abilities, with a focus on delivering innovative and effective solutions. Team Player: Ability to work collaboratively in a team environment, with a strong emphasis on fostering positive relationships and teamwork.
17/05/2024
Project-based
Location: Barcelona, Spain Languages Required: Fluent English and Spanish Company Overview: Join a dynamic and innovative company at the forefront of supply chain solutions. They specialise in optimising warehouse operations using cutting-edge technologies, and we are seeking a talented Solution Architect with expertise in Manhattan Warehouse Management System (WMS) implementations to join a team in Barcelona. Job Summary: The Solution Architect will be responsible for designing and implementing warehouse management solutions using Manhattan WMS. This role requires a deep understanding of warehouse operations, strong technical skills, and the ability to communicate effectively in both English and Spanish. The ideal candidate will have a proven track record of successful Manhattan WMS implementations and a passion for driving efficiency and innovation in supply chain processes. Key Responsibilities: Solution Design: Develop comprehensive warehouse management solutions using Manhattan WMS that meet client requirements and industry best practices. Implementation: Lead the implementation of Manhattan WMS, ensuring seamless integration with existing systems and processes. Project Management: Oversee project timelines, budgets, and deliverables, coordinating with cross-functional teams to ensure successful project completion. Client Engagement: Act as the primary point of contact for clients, providing expert advice and ensuring client satisfaction throughout the project life cycle. Technical Leadership: Provide technical guidance and mentorship to junior team members, fostering a collaborative and innovative work environment. Documentation: Create and maintain detailed documentation for solutions, including design specifications, configuration guides, and user manuals. Continuous Improvement: Stay current with industry trends and advancements in warehouse management technologies, continuously seeking opportunities to improve solutions and services. Qualifications: Experience: Minimum of 5 years of experience in implementing Manhattan WMS solutions. Technical Skills: Strong proficiency in Manhattan WMS and related technologies. Experience with SQL, Scripting, and integration tools is a plus. Languages: Fluent in English and Spanish, both written and spoken. Education: Bachelor's degree in Computer Science, Engineering, Supply Chain Management, or a related field. Project Management: Demonstrated experience in managing large-scale projects, with the ability to handle multiple priorities and deadlines. Communication: Excellent verbal and written communication skills, with the ability to effectively convey complex technical concepts to non-technical stakeholders. Problem-Solving: Strong analytical and problem-solving abilities, with a focus on delivering innovative and effective solutions. Team Player: Ability to work collaboratively in a team environment, with a strong emphasis on fostering positive relationships and teamwork.
Configuration Engineer £43ph (Umbrella, Inside IR35) Lincoln (Regular home working available) Initial 6 months An experienced Configuration Engineer is required for our Lincoln site, preferably within the Defence and Aerospace Sector; you will be required to discharge the 5 key Configuration activities into IPT's across all life cycle phases of a Programme. Within this role, you shall give clear direction into the IPT on C&DM process and tools be that at System Requirements, System level, Software, or hardware. In doing so, you must be prepared to 'challenge the norm' and support the IPT's in process tailoring to fit the life cycle phase and/or context of a Programme As a Configuration Engineer, you are expected to: Drive a pro-active approach to C&DM into IPT's Support the Head of Configuration and Data Management in encouraging new ideas and innovative solutions into the IPT and the Line of Business. (LoB) As an individual, you are expected: To resolve C&DM issues within an IPT by making proposals and driving through solutions To build and manage Customer and Supplier relationships To develop and promote knowledge and use of PLM Key Responsibility Areas Configuration Management Planning including generation and review of CM Plan Configuration Identification Change Control - Must have had experience in operating Change Control Boards including Configuration status input to the Board Configuration Status Accounting with emphasis on the generation of Configuration Baselines Verification and Audit (led FCA/PCA) Working hand-in-hand with our engineering delivery teams to ensure the Project dataset is maintained and configuration controlled Skills, Qualifications & Knowledge Required A good understanding of Configuration Management in accordance with DEF STAN 05-57. Excellent practical understanding of the five key elements of Configuration Management: Planning, Identification, Change Management, Status Accounting and Audit/Verification Document management experience including delivery and receipt within the bounds of ITAR and Export controls Software Configuration Management at the point of release into the Product structure Provided C&DM input to Design Reviews and Certification (Configuration Baseline Management) Strong Administration Skills with an attention to detail - you are required to have a logical mind-set
17/05/2024
Project-based
Configuration Engineer £43ph (Umbrella, Inside IR35) Lincoln (Regular home working available) Initial 6 months An experienced Configuration Engineer is required for our Lincoln site, preferably within the Defence and Aerospace Sector; you will be required to discharge the 5 key Configuration activities into IPT's across all life cycle phases of a Programme. Within this role, you shall give clear direction into the IPT on C&DM process and tools be that at System Requirements, System level, Software, or hardware. In doing so, you must be prepared to 'challenge the norm' and support the IPT's in process tailoring to fit the life cycle phase and/or context of a Programme As a Configuration Engineer, you are expected to: Drive a pro-active approach to C&DM into IPT's Support the Head of Configuration and Data Management in encouraging new ideas and innovative solutions into the IPT and the Line of Business. (LoB) As an individual, you are expected: To resolve C&DM issues within an IPT by making proposals and driving through solutions To build and manage Customer and Supplier relationships To develop and promote knowledge and use of PLM Key Responsibility Areas Configuration Management Planning including generation and review of CM Plan Configuration Identification Change Control - Must have had experience in operating Change Control Boards including Configuration status input to the Board Configuration Status Accounting with emphasis on the generation of Configuration Baselines Verification and Audit (led FCA/PCA) Working hand-in-hand with our engineering delivery teams to ensure the Project dataset is maintained and configuration controlled Skills, Qualifications & Knowledge Required A good understanding of Configuration Management in accordance with DEF STAN 05-57. Excellent practical understanding of the five key elements of Configuration Management: Planning, Identification, Change Management, Status Accounting and Audit/Verification Document management experience including delivery and receipt within the bounds of ITAR and Export controls Software Configuration Management at the point of release into the Product structure Provided C&DM input to Design Reviews and Certification (Configuration Baseline Management) Strong Administration Skills with an attention to detail - you are required to have a logical mind-set
Full Stack Developer (Python & React) Energy Trading Hybrid (London) Cititec Talent is partnered with a key client who are supporting the Energy Marketing and Trading (EM&T) sector in delivering cutting-edge solutions. We're seeking a skilled individual to assist our Team Manager in energy trading systems development, ensuring solutions align with the evolving needs of our business. Responsibilities: Foster strong relationships with product owner(s) to understand and address development requirements. Execute development tasks while adhering to design principles and promoting component refactoring. Take ownership of the Front End code Deliver development work on time and within budget, maintaining high quality and ensuring future scalability. Conduct peer reviews and unit tests to uphold code integrity and standards. Generate comprehensive component test reports to assess solution efficacy and quality. Collaborate on test script creation and execution across various testing phases. Provide effort estimates for software development tasks. Requirements: Proficiency in financial and physical commodity trading software development. Strong with Python, React, and familiar with or open to working with Svelte Experience implementing software solutions for derivative trading and complex structured options. Familiarity with market data analysis and valuation techniques. Knowledge of market risk management, including option greeks, VaR, and PaR. Demonstrated expertise in designing and developing large distributed platforms. Experience working within a DevOps environment, with a focus on appropriate development methodologies.
17/05/2024
Full time
Full Stack Developer (Python & React) Energy Trading Hybrid (London) Cititec Talent is partnered with a key client who are supporting the Energy Marketing and Trading (EM&T) sector in delivering cutting-edge solutions. We're seeking a skilled individual to assist our Team Manager in energy trading systems development, ensuring solutions align with the evolving needs of our business. Responsibilities: Foster strong relationships with product owner(s) to understand and address development requirements. Execute development tasks while adhering to design principles and promoting component refactoring. Take ownership of the Front End code Deliver development work on time and within budget, maintaining high quality and ensuring future scalability. Conduct peer reviews and unit tests to uphold code integrity and standards. Generate comprehensive component test reports to assess solution efficacy and quality. Collaborate on test script creation and execution across various testing phases. Provide effort estimates for software development tasks. Requirements: Proficiency in financial and physical commodity trading software development. Strong with Python, React, and familiar with or open to working with Svelte Experience implementing software solutions for derivative trading and complex structured options. Familiarity with market data analysis and valuation techniques. Knowledge of market risk management, including option greeks, VaR, and PaR. Demonstrated expertise in designing and developing large distributed platforms. Experience working within a DevOps environment, with a focus on appropriate development methodologies.
Network Engineer- Hampshire(Security Cleared) Contract HYBRID *A national security clearance is required for this role but candidates not holding this level of clearance will be considered* Leading Managed Services Provider in the Defence Sector require a skilled Network Engineer to join their successful Practice on an Contract basis. Your experience Specific skills, knowledge and experience: Configuring Juniper Switches and configuring ESXi hosts (distributed vSwitch). General networking competence plus ability to follow defined process, work instructions and build guides. Diagnose issues and either resolve or communicate clearly to PMs and SMEs (including steps to reproduce). Experience in build/configuring stacks of components and performing tests to validate correct interworking of these. Extension of above activities to Endace, F5 and Cisco Firepower by self-training and knowledge transfer from existing SMEs. Strong "hands on" and CLI configuration and support activities, experience of Scripting/automation desirable. Ability follow WI, build guides and communicate issues. Basic experience of project delivery is desirable - ability to interface with team members and communicate is very important. Previous knowledge of network migration activities Job Activities and Accountability (Day to Day): Project Deployment stage in production covering onboarding stage & hand over to service delivery. Depending on when candidate starts, they may additionally cover pre-production deployment. Build/deployment of components stacks with associated management platforms (Retained edge = Packet Broker, Endace Probe, ESXi host, Juniper switch, Intercept point = Packet Broker, Endace Probe, ESXi host, Juniper switch, F5 appliance, Cisco IPS). Follow process, work instructions, and build guides. Communicate effectively within team and meet challenging timescales. Demonstrate disciplined autonomous working. Brief Overview of role/project: Our purpose is to make the world more sustainable by building trust in society through innovation. As a Build Network Engineer, you will contribute to this by working collaboratively in the project team, designing, configuring, and delivering medium to large network solutions to enable services for our customer that meet the project timelines If you are interested please apply via this ad in the first instance or send a CV with covering note to (see below) Project People is acting as an Employment Business in relation to this vacancy.
17/05/2024
Project-based
Network Engineer- Hampshire(Security Cleared) Contract HYBRID *A national security clearance is required for this role but candidates not holding this level of clearance will be considered* Leading Managed Services Provider in the Defence Sector require a skilled Network Engineer to join their successful Practice on an Contract basis. Your experience Specific skills, knowledge and experience: Configuring Juniper Switches and configuring ESXi hosts (distributed vSwitch). General networking competence plus ability to follow defined process, work instructions and build guides. Diagnose issues and either resolve or communicate clearly to PMs and SMEs (including steps to reproduce). Experience in build/configuring stacks of components and performing tests to validate correct interworking of these. Extension of above activities to Endace, F5 and Cisco Firepower by self-training and knowledge transfer from existing SMEs. Strong "hands on" and CLI configuration and support activities, experience of Scripting/automation desirable. Ability follow WI, build guides and communicate issues. Basic experience of project delivery is desirable - ability to interface with team members and communicate is very important. Previous knowledge of network migration activities Job Activities and Accountability (Day to Day): Project Deployment stage in production covering onboarding stage & hand over to service delivery. Depending on when candidate starts, they may additionally cover pre-production deployment. Build/deployment of components stacks with associated management platforms (Retained edge = Packet Broker, Endace Probe, ESXi host, Juniper switch, Intercept point = Packet Broker, Endace Probe, ESXi host, Juniper switch, F5 appliance, Cisco IPS). Follow process, work instructions, and build guides. Communicate effectively within team and meet challenging timescales. Demonstrate disciplined autonomous working. Brief Overview of role/project: Our purpose is to make the world more sustainable by building trust in society through innovation. As a Build Network Engineer, you will contribute to this by working collaboratively in the project team, designing, configuring, and delivering medium to large network solutions to enable services for our customer that meet the project timelines If you are interested please apply via this ad in the first instance or send a CV with covering note to (see below) Project People is acting as an Employment Business in relation to this vacancy.
Role Title: Digital Lab Systems Engineer (Test Engineer) Duration: 12 months Location: Harwell, UK (Hybrid) Rate: £300 per day - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role summary The Digital Lab System Engineer will support the delivery of software solutions to enable the operation of laboratory equipment in Quality Control for the QC Labs in Harwell UK. This role will be actively involved in the complete life cycle for laboratory digital solutions. Mainly initial qualification and deployment, but also post-production administration, maintenance activities and system retirement. Here's What You'll Do: Coordinate activities related to the delivery of bench-top laboratory systems for QC Labs in Harwell. Work independently to develop and author System requirements, System Configuration Specification, System Administration SOP, execute test scripts following cGxP. Author, review and approve life cycle documents like Impact assessment, Regulatory applicability and criticality assessments, ERES assessments, etc. Provide administrative support to operate systems and instruments including role management, access management and configuration maintenance. Represent Digital Quality in system validation activities in conjunction with IT Infra, Validation and QA related to implementation of new lab systems and instrument systems and their on-going support. Provide second-tier support to troubleshoot operation and interface of enterprise laboratory systems such as Chromeleon, LIMS, Logilab SDMS, MODA, etc. Provide root cause analysis and triage support to resolve technical issues and deviation investigations related to the operations of lab systems. Participate in the periodic reviews of the systems used in the QC Laboratories, support periodic maintenance activities on the digital systems and assist as digital administrator for the systems. Onsite support will be required. Additional duties may be assigned from time to time. Key Skills/requirements Experience with lab systems, lab instruments or lab automation, implementing and maintaining laboratory systems. Experience authoring and reviewing computer system validation life cycle documents. Experience with CFR21 Part11 and Annex 11 regulations. Good understanding of digital network principles (segmentation, VLANs, Firewall rules). Solid experience with Microsoft Windows environments (client and server). Demonstrated ability to work independently and collaboratively in cross-functional teams. Strong proficiency in English. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
17/05/2024
Project-based
Role Title: Digital Lab Systems Engineer (Test Engineer) Duration: 12 months Location: Harwell, UK (Hybrid) Rate: £300 per day - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role summary The Digital Lab System Engineer will support the delivery of software solutions to enable the operation of laboratory equipment in Quality Control for the QC Labs in Harwell UK. This role will be actively involved in the complete life cycle for laboratory digital solutions. Mainly initial qualification and deployment, but also post-production administration, maintenance activities and system retirement. Here's What You'll Do: Coordinate activities related to the delivery of bench-top laboratory systems for QC Labs in Harwell. Work independently to develop and author System requirements, System Configuration Specification, System Administration SOP, execute test scripts following cGxP. Author, review and approve life cycle documents like Impact assessment, Regulatory applicability and criticality assessments, ERES assessments, etc. Provide administrative support to operate systems and instruments including role management, access management and configuration maintenance. Represent Digital Quality in system validation activities in conjunction with IT Infra, Validation and QA related to implementation of new lab systems and instrument systems and their on-going support. Provide second-tier support to troubleshoot operation and interface of enterprise laboratory systems such as Chromeleon, LIMS, Logilab SDMS, MODA, etc. Provide root cause analysis and triage support to resolve technical issues and deviation investigations related to the operations of lab systems. Participate in the periodic reviews of the systems used in the QC Laboratories, support periodic maintenance activities on the digital systems and assist as digital administrator for the systems. Onsite support will be required. Additional duties may be assigned from time to time. Key Skills/requirements Experience with lab systems, lab instruments or lab automation, implementing and maintaining laboratory systems. Experience authoring and reviewing computer system validation life cycle documents. Experience with CFR21 Part11 and Annex 11 regulations. Good understanding of digital network principles (segmentation, VLANs, Firewall rules). Solid experience with Microsoft Windows environments (client and server). Demonstrated ability to work independently and collaboratively in cross-functional teams. Strong proficiency in English. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
MLOPs Engineer (Junior to Expert level) x4 Location: Hybrid (Mainly London based - ad-hoc on-site) Duration: 6 months rolling Rate: £400pd to £1200pd DOE (Negotiable - please tell us what you are looking for) Overview: Are you a seasoned MLOps Engineer with a passion for AI and a track record of deploying, monitoring, and maintaining of machine learning models in production environments for optimal performance? As an MLOps Engineer, youll play a critical role in shaping and delivering cutting-edge solutions that redefine industries and create transformative impact. What You'll Do: . Deploy and maintain machine learning models in production environments. . Implement monitoring solutions to track model performance and detect anomalies. . Collaborate with data scientists and engineers to streamline the model deployment process. . Optimize models for scalability, reliability, and real-world performance. . Implement and manage model versioning and rollback procedures. . Troubleshoot and resolve issues related to model inference and data pipelines. . Stay updated on the latest developments in MLOps and implement best practices for model life cycle management. What You'll Bring: . 5+ years of experience in MLOps or a related field. . Masters or higher degree in Computer Science, Machine Learning, or a related field. . Solid understanding of machine learning concepts and model deployment. . Proficiency in programming languages such as Python. . Experience with model deployment frameworks (eg, TensorFlow Serving, TorchServe). . Knowledge of containerization and orchestration tools (eg, Docker, Kubernetes). . Familiarity with monitoring and logging tools for MLOps. . Strong collaboration and communication skills.
17/05/2024
Project-based
MLOPs Engineer (Junior to Expert level) x4 Location: Hybrid (Mainly London based - ad-hoc on-site) Duration: 6 months rolling Rate: £400pd to £1200pd DOE (Negotiable - please tell us what you are looking for) Overview: Are you a seasoned MLOps Engineer with a passion for AI and a track record of deploying, monitoring, and maintaining of machine learning models in production environments for optimal performance? As an MLOps Engineer, youll play a critical role in shaping and delivering cutting-edge solutions that redefine industries and create transformative impact. What You'll Do: . Deploy and maintain machine learning models in production environments. . Implement monitoring solutions to track model performance and detect anomalies. . Collaborate with data scientists and engineers to streamline the model deployment process. . Optimize models for scalability, reliability, and real-world performance. . Implement and manage model versioning and rollback procedures. . Troubleshoot and resolve issues related to model inference and data pipelines. . Stay updated on the latest developments in MLOps and implement best practices for model life cycle management. What You'll Bring: . 5+ years of experience in MLOps or a related field. . Masters or higher degree in Computer Science, Machine Learning, or a related field. . Solid understanding of machine learning concepts and model deployment. . Proficiency in programming languages such as Python. . Experience with model deployment frameworks (eg, TensorFlow Serving, TorchServe). . Knowledge of containerization and orchestration tools (eg, Docker, Kubernetes). . Familiarity with monitoring and logging tools for MLOps. . Strong collaboration and communication skills.
Power Platform Developer Midlands (Hybrid) £42,000 - £45,000 + 15% Bonus VIQU have partnered with a leading engineering business based in the Midlands. They are looking to grow their platform development function by adding a Dynamics 365 Developer. Main responsibilities of this position include, to assist the design, development and maintenance of Dynamics 365 solutions using Power Platform, Power Apps, Power Automate, .NET and Cloud Technologies. Responsibilities: Work with the team to develop Dynamics and Power Platform Estate. Support development using the Microsoft .NET Platform. Support the integration of existing core systems with the D365 Platform. Provide support and root cause analysis with other in the group where necessary. Technical Skills: 2 years of development experience on Dynamics 365. Knowledge of building and deploying solutions on the Dynamics and Power Platform. Working knowledge of Power Apps such as Canvas Apps and Model Driven Apps. Knowledge of IT infrastructure and ITIL Processes. Worked on projects using Agile and DevOps methodologies. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Storm Robertson, by exploring the VIQU IT Recruitment website. If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).
17/05/2024
Full time
Power Platform Developer Midlands (Hybrid) £42,000 - £45,000 + 15% Bonus VIQU have partnered with a leading engineering business based in the Midlands. They are looking to grow their platform development function by adding a Dynamics 365 Developer. Main responsibilities of this position include, to assist the design, development and maintenance of Dynamics 365 solutions using Power Platform, Power Apps, Power Automate, .NET and Cloud Technologies. Responsibilities: Work with the team to develop Dynamics and Power Platform Estate. Support development using the Microsoft .NET Platform. Support the integration of existing core systems with the D365 Platform. Provide support and root cause analysis with other in the group where necessary. Technical Skills: 2 years of development experience on Dynamics 365. Knowledge of building and deploying solutions on the Dynamics and Power Platform. Working knowledge of Power Apps such as Canvas Apps and Model Driven Apps. Knowledge of IT infrastructure and ITIL Processes. Worked on projects using Agile and DevOps methodologies. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Storm Robertson, by exploring the VIQU IT Recruitment website. If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).
Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to resolution. You will be joining a challenging and faced paced environment which will allow you to progress and develop your skills further with a wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly escalated where required. Proactively manage open incidents, working with 2nd and 3rd line teams to gain the fastest resolution based on incident SLA. Maintain and administer user accounts, ensuring users only have access to what they require in order to fulfil their roles. The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. Experience working in a service management function. Knowledge of Active Directory and O365 would be hugely beneficial. Flexible to work on a shift rotation basis. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
17/05/2024
Full time
Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to resolution. You will be joining a challenging and faced paced environment which will allow you to progress and develop your skills further with a wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly escalated where required. Proactively manage open incidents, working with 2nd and 3rd line teams to gain the fastest resolution based on incident SLA. Maintain and administer user accounts, ensuring users only have access to what they require in order to fulfil their roles. The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. Experience working in a service management function. Knowledge of Active Directory and O365 would be hugely beneficial. Flexible to work on a shift rotation basis. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Operations Engineer - 3rd Line App Support Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Operations Engineer with extensive application support experience both BAU and project focused. As an Operations Engineer, you will participate in the Support, Deployment and Maintenance of a number of key software products. The Role As an Operations Engineer you will have an excellent understanding of computer systems and a demonstrated willingness to learn and apply new technology. You must possess superior technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. Additionally, you must possess strong analytical skills with demonstrated problem solving ability. Proven ability to operate in extreme high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. The Requirements Third line application support experience Experience of Microsoft SQL database management systems Experience of web server technologies such as IIS Experience with Windows Server Operating Systems Experience deploying solutions to managed services Experience working successfully under high-pressure Desirable Experience with Azure Experience of patch management deployments/Windows software Update Services Experience with Microsoft clustering, SQL & System Centre Management Experience with SAN/Clustering & High Availability Systems Network and Communication troubleshooting Network Access/Distribution & Core switching design & implementation Firewall and VPN technologies Exposure to domain management and solution design If you are looking for an exciting new challenge to join a leading Operations team and gain continued development and training, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
17/05/2024
Full time
Operations Engineer - 3rd Line App Support Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Operations Engineer with extensive application support experience both BAU and project focused. As an Operations Engineer, you will participate in the Support, Deployment and Maintenance of a number of key software products. The Role As an Operations Engineer you will have an excellent understanding of computer systems and a demonstrated willingness to learn and apply new technology. You must possess superior technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. Additionally, you must possess strong analytical skills with demonstrated problem solving ability. Proven ability to operate in extreme high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. The Requirements Third line application support experience Experience of Microsoft SQL database management systems Experience of web server technologies such as IIS Experience with Windows Server Operating Systems Experience deploying solutions to managed services Experience working successfully under high-pressure Desirable Experience with Azure Experience of patch management deployments/Windows software Update Services Experience with Microsoft clustering, SQL & System Centre Management Experience with SAN/Clustering & High Availability Systems Network and Communication troubleshooting Network Access/Distribution & Core switching design & implementation Firewall and VPN technologies Exposure to domain management and solution design If you are looking for an exciting new challenge to join a leading Operations team and gain continued development and training, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Application Support Engineer Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Application Support Engineer to join a growing support team which provides essential software support to high profile clients. The Role Our client is looking for an experienced Application Support Engineer with proven experience working in a fast paced environment providing application support for multiple products. The Responsibilities Support software applications/systems via e-mail and telephone. Maintain excellent levels of customer satisfaction by providing excellent support in line with SLAs. Ensure that all issues are investigated, logged, and dealt with and that adequate information is captured and recorded as it happens. Investigation and resolution of in-life issues related to software products and managed service solutions, both directly with customers and through service management partners. Effectively manage incidents, problems and known issue tickets alongside each other, whilst maintaining SLA adherence. Communicate effectively with customers, IT representatives, and partner support teams. Update and maintain internal support reference systems software and solutions, as well as carrying out updates on managed service customer sites. Handling UAT tickets from software releases and working with our development teams to find adequate solutions to UAT failures. The Requirements Experience working within a team supporting software applications/systems via e-mail and telephone. Excellent understanding of application support. Logical approach to problem solving and investigation. Strong analytical skills with demonstrated problem-solving ability. Proven ability to operate in high pressure situations, successfully handle multiple priority incidents and possess a high level of discipline while remaining flexible. Proven ability to communicate in writing and verbally, at all levels both internally and customer facing. Willingness to learn the latest technologies, as per the requirements of the business. Experience of managing services and environments, that require consistent availability and have specific user, customer, or business requirements. The ability to understand customer requirements, user workflows, business logic and the downfalls of a poor user experience. Experience solving problems in a technical environment, ideally for internal users and external customers. Experience or exposure to SQL. An understanding of the ITIL Service Desk Framework. If you are looking for an exciting new challenge to join a leading application support team and gain continued development and training, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
17/05/2024
Full time
Application Support Engineer Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Application Support Engineer to join a growing support team which provides essential software support to high profile clients. The Role Our client is looking for an experienced Application Support Engineer with proven experience working in a fast paced environment providing application support for multiple products. The Responsibilities Support software applications/systems via e-mail and telephone. Maintain excellent levels of customer satisfaction by providing excellent support in line with SLAs. Ensure that all issues are investigated, logged, and dealt with and that adequate information is captured and recorded as it happens. Investigation and resolution of in-life issues related to software products and managed service solutions, both directly with customers and through service management partners. Effectively manage incidents, problems and known issue tickets alongside each other, whilst maintaining SLA adherence. Communicate effectively with customers, IT representatives, and partner support teams. Update and maintain internal support reference systems software and solutions, as well as carrying out updates on managed service customer sites. Handling UAT tickets from software releases and working with our development teams to find adequate solutions to UAT failures. The Requirements Experience working within a team supporting software applications/systems via e-mail and telephone. Excellent understanding of application support. Logical approach to problem solving and investigation. Strong analytical skills with demonstrated problem-solving ability. Proven ability to operate in high pressure situations, successfully handle multiple priority incidents and possess a high level of discipline while remaining flexible. Proven ability to communicate in writing and verbally, at all levels both internally and customer facing. Willingness to learn the latest technologies, as per the requirements of the business. Experience of managing services and environments, that require consistent availability and have specific user, customer, or business requirements. The ability to understand customer requirements, user workflows, business logic and the downfalls of a poor user experience. Experience solving problems in a technical environment, ideally for internal users and external customers. Experience or exposure to SQL. An understanding of the ITIL Service Desk Framework. If you are looking for an exciting new challenge to join a leading application support team and gain continued development and training, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.