Billing Specialist Full time - Contract - 6 months rolling contract - Hybrid (3 days in the office) Reading, Berks Is this the role for you? Are you looking for a new role within the Reading area? Do you have experience in billing, ideally within the Tech or IT sector? Are you available immediately or at short notice? If so, this could be a great role for you. What you will do: Reporting to the Billing Operations Manager, you will ensure Billing delivery excellence particularly focusing on the implementation of efficient payments via portals with an emphasis on delivering positive customer experience. You support peers, leaders, sales, and other key stakeholders in delivering billing efficacy. You will be one of the main points of back-up for the Billing Manager and typically work on the more complex billing opportunities, and complications within automated and portal payment systems. Manage customer requests related to portals Refine and document end to end process and identify efficiencies for portal registrations. Partner with IT to drive system and process improvements Identify opportunities and improvements to deliver on process automation goals Collaborate with internal stakeholders Partner with Sales and AR to resolve billing and collections issues; Deliver on other priorities as assigned to execute on the Billing mandate. What you will need: Minimum 3+ years of experience in a billing function ideally within a tech or IT company Extensive experience of managing complex and varied relationships with third party portals Good reporting skills which include expertise on Excel Knowledge of invoicing and collections processes and best practices and is viewed as a trusted advisor to the Senior Opentext Sales Organization. Applies expertise to multiple ASP A customer focused, problem solving mindset Ability to work as part of a team to contribute subject matter expertise in support of a successful outcome. Experience in delivering high quality guidance against challenging timelines. Excellent attention to detail and analytical ability. What you will get in return: In return, my client will offer a friendly and supportive working environment based in an amazing office, and the opportunity to work with a team of professionals where you will continue to grow in experience. For the right person, this could become a permanent role. The company work on a hybrid basis with 3 days onsite. They provide parking and also operate a shuttle bus from Reading station should you wish to commute by train. Work with Crone Corkill Let's find you that dream job. We're built on our connections, and we believe that at the heart of good recruitment, is people connecting with people on a more human level. We know finding your dream job isn't always easy, but it's worth it. We recruit in these pillars, across a host of industries. Business Support HR, Marketing IT Finance & Banking We're genuine in our drive to help you find a job that suits your needs, skills, and experience.
02/05/2024
Project-based
Billing Specialist Full time - Contract - 6 months rolling contract - Hybrid (3 days in the office) Reading, Berks Is this the role for you? Are you looking for a new role within the Reading area? Do you have experience in billing, ideally within the Tech or IT sector? Are you available immediately or at short notice? If so, this could be a great role for you. What you will do: Reporting to the Billing Operations Manager, you will ensure Billing delivery excellence particularly focusing on the implementation of efficient payments via portals with an emphasis on delivering positive customer experience. You support peers, leaders, sales, and other key stakeholders in delivering billing efficacy. You will be one of the main points of back-up for the Billing Manager and typically work on the more complex billing opportunities, and complications within automated and portal payment systems. Manage customer requests related to portals Refine and document end to end process and identify efficiencies for portal registrations. Partner with IT to drive system and process improvements Identify opportunities and improvements to deliver on process automation goals Collaborate with internal stakeholders Partner with Sales and AR to resolve billing and collections issues; Deliver on other priorities as assigned to execute on the Billing mandate. What you will need: Minimum 3+ years of experience in a billing function ideally within a tech or IT company Extensive experience of managing complex and varied relationships with third party portals Good reporting skills which include expertise on Excel Knowledge of invoicing and collections processes and best practices and is viewed as a trusted advisor to the Senior Opentext Sales Organization. Applies expertise to multiple ASP A customer focused, problem solving mindset Ability to work as part of a team to contribute subject matter expertise in support of a successful outcome. Experience in delivering high quality guidance against challenging timelines. Excellent attention to detail and analytical ability. What you will get in return: In return, my client will offer a friendly and supportive working environment based in an amazing office, and the opportunity to work with a team of professionals where you will continue to grow in experience. For the right person, this could become a permanent role. The company work on a hybrid basis with 3 days onsite. They provide parking and also operate a shuttle bus from Reading station should you wish to commute by train. Work with Crone Corkill Let's find you that dream job. We're built on our connections, and we believe that at the heart of good recruitment, is people connecting with people on a more human level. We know finding your dream job isn't always easy, but it's worth it. We recruit in these pillars, across a host of industries. Business Support HR, Marketing IT Finance & Banking We're genuine in our drive to help you find a job that suits your needs, skills, and experience.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Manager of Enterprise Quality Assurance. Candidate will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications: Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Good written and verbal communication skills. Attention to detail where needed. Clearly expresses verbal and written ideas. Understands, interprets and evaluates messages. Collaborates effectively. Conducts him/herself with utmost integrity at all times. Reports unethical conduct as required. Encourages fiscal responsibility and maintains confidentiality. Builds and maintains positive and supportive relationships across all departments and offices. Resolves conflict constructively. Establishes an environment of trust to promote knowledge sharing and group participation. Effectively resolves conflicts. Technologies: Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
01/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Manager of Enterprise Quality Assurance. Candidate will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications: Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Good written and verbal communication skills. Attention to detail where needed. Clearly expresses verbal and written ideas. Understands, interprets and evaluates messages. Collaborates effectively. Conducts him/herself with utmost integrity at all times. Reports unethical conduct as required. Encourages fiscal responsibility and maintains confidentiality. Builds and maintains positive and supportive relationships across all departments and offices. Resolves conflict constructively. Establishes an environment of trust to promote knowledge sharing and group participation. Effectively resolves conflicts. Technologies: Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
*Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Appian Developer. Candidate will be responsible for design; development, testing and implementation of process-centric business process management solutions based on Appian, and other automation software. Work with users and analysts to gather requirements and deliver technical solutions. Prior development experience in Appian and knowledge of the platform is preferred. Responsibilities: Identifying new process opportunities and accurately analysing and estimating new processes, quickly assessing feasibility. Analyzing, understanding and documenting the business processes in detail where required. Designing process automation solutions in accordance with standard design principles and conventions. Configuring new processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand. Creating and maintaining solution documentation. Supporting existing processes and implementing change requirements as part of a structured change control process. Problem solving issues that arise in day to day running of processes and providing timely responses and solutions as required. Following Agile methodology for solution delivery. Working and coordinating with all team members to address customer requests. Qualifications : Excellent knowledge of system implementations along with basic understanding of key concepts related to Software Development Life Cycle Knowledge and ability to create technical solutions for process automations Strong problem-solving and troubleshooting skills Understanding of Agile methodologies including Scrum Experience in root cause analysis skills Ability to apply analytical thinking to develop and test scripts for technical solutions Ability to plan/manage/prioritize work to meet objectives of multiple or competing priorities/projects Ability to communicate effectively to all levels of users and leadership Technical Skills: Appian development or another BPM/intelligent automation technology (preferred) Software development (.NET, Java, Visual Basic, C#, etc.) (preferred) Familiarity with HTML/CSS, JavaScript and UI/UX design (preferred) Agile methodologies including Scrum (preferred) Education and/or Experience: Business or technology related bachelors degree Software development (.NET, Java, Visual Basic, C#, etc.) (preferred) Experience with Agile methodologies (preferred) Process design and process improvement experience (preferred)
01/05/2024
Full time
*Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Appian Developer. Candidate will be responsible for design; development, testing and implementation of process-centric business process management solutions based on Appian, and other automation software. Work with users and analysts to gather requirements and deliver technical solutions. Prior development experience in Appian and knowledge of the platform is preferred. Responsibilities: Identifying new process opportunities and accurately analysing and estimating new processes, quickly assessing feasibility. Analyzing, understanding and documenting the business processes in detail where required. Designing process automation solutions in accordance with standard design principles and conventions. Configuring new processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand. Creating and maintaining solution documentation. Supporting existing processes and implementing change requirements as part of a structured change control process. Problem solving issues that arise in day to day running of processes and providing timely responses and solutions as required. Following Agile methodology for solution delivery. Working and coordinating with all team members to address customer requests. Qualifications : Excellent knowledge of system implementations along with basic understanding of key concepts related to Software Development Life Cycle Knowledge and ability to create technical solutions for process automations Strong problem-solving and troubleshooting skills Understanding of Agile methodologies including Scrum Experience in root cause analysis skills Ability to apply analytical thinking to develop and test scripts for technical solutions Ability to plan/manage/prioritize work to meet objectives of multiple or competing priorities/projects Ability to communicate effectively to all levels of users and leadership Technical Skills: Appian development or another BPM/intelligent automation technology (preferred) Software development (.NET, Java, Visual Basic, C#, etc.) (preferred) Familiarity with HTML/CSS, JavaScript and UI/UX design (preferred) Agile methodologies including Scrum (preferred) Education and/or Experience: Business or technology related bachelors degree Software development (.NET, Java, Visual Basic, C#, etc.) (preferred) Experience with Agile methodologies (preferred) Process design and process improvement experience (preferred)
NO SPONSORSHIP QUALITY ASSURANCE MANAGER SALARY: $140K - $175K FLEX PLUS Bonus LOCATION: Chicago, IL This is a manager position. You will be a people manager managing vendors, outsourced resources, onshore, offshore, MSAS Back End technology. Applications desktop mobility strategies implementations products cloud global experience reducing defects that impact end users productivity will support QA development metrics agile tools processes Microsoft applications Jira ServiceNow This role will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications & Requirements Bachelors degree 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
01/05/2024
Full time
NO SPONSORSHIP QUALITY ASSURANCE MANAGER SALARY: $140K - $175K FLEX PLUS Bonus LOCATION: Chicago, IL This is a manager position. You will be a people manager managing vendors, outsourced resources, onshore, offshore, MSAS Back End technology. Applications desktop mobility strategies implementations products cloud global experience reducing defects that impact end users productivity will support QA development metrics agile tools processes Microsoft applications Jira ServiceNow This role will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications & Requirements Bachelors degree 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
Global Technology Solutions Ltd
Hampton, Cambridgeshire
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent in Hungarian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
01/05/2024
Project-based
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent in Hungarian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Global Technology Solutions Ltd
Hampton, Cambridgeshire
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:30 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent German and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
01/05/2024
Project-based
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:30 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent German and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Senior Data Engineer - SQL Azure/Databricks/Data Factory/Data Lake An opportunity is available through organic growth for an experienced Senior Data Engineer to join a prestigious company renowned for its commitment to excellence in the realm of professional services research and analysis. This organisation stands at the forefront of providing invaluable insights and intelligence to professional services businesses worldwide. With a focus on fostering innovation and leveraging cutting-edge technologies, they empower the team to drive impactful solutions that shape the future of professional services. As a Senior Data Engineer, you'll be part of a dynamic team dedicated to harnessing the power of data to deliver unparalleled value and insights to clients. This is a data engineering journey you will want to embark on if you're looking to play an instrumental part in shaping the landscape within your next company. Headquartered in Central London, the Senior Data Engineer will have the opportunity to work fully remote but is still welcome to come and work with the team in London whenever you like. For the Senior Data Engineer role a basic salary between £60,000 - £70,000 is on offer plus discretionary bonus up to 8% and a generous benefits package. Senior Data Engineer Technical Experience Required: Demonstrated expertise in data engineering with a focus on Azure services. Proficiency in SQL, Azure Databricks, and PySpark. Extensive experience in building and optimizing data pipelines. Experience engineering and maintaining Data Lake, Data Lakehouse, Delta Lake environment. Hands-on familiarity with Azure DevOps, CI/CD pipelines, and release management. Senior Data Engineer Person Specification: Passionate about driving technical and professional development. Effective communicator with both business and technical stakeholders. Detail-oriented and focused on delivering results. Proactive self-starter with a delivery-focused mindset. Capable of providing thought leadership in the data domain. Skilled in managing business and technology expectations. Ability to build trust and strong personal relationships. Proficient in influencing and advising stakeholders. If you would like to be considered for the Senior Data Engineer role, click apply to register your interest. DISCLAIMER: Venturi is a staffing business dedicated to you, differentiating ourselves in the marketplace by quality of service and candidate delivery. Our highly skilled and experienced staff operate within dedicated markets to give you the best service possible. Venturi markets include Data & Business Intelligence, Cloud, Software and Senior Business & Transformation Appointments. Venturi operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we are happy to accept applications from persons of any age for this role.
01/05/2024
Full time
Senior Data Engineer - SQL Azure/Databricks/Data Factory/Data Lake An opportunity is available through organic growth for an experienced Senior Data Engineer to join a prestigious company renowned for its commitment to excellence in the realm of professional services research and analysis. This organisation stands at the forefront of providing invaluable insights and intelligence to professional services businesses worldwide. With a focus on fostering innovation and leveraging cutting-edge technologies, they empower the team to drive impactful solutions that shape the future of professional services. As a Senior Data Engineer, you'll be part of a dynamic team dedicated to harnessing the power of data to deliver unparalleled value and insights to clients. This is a data engineering journey you will want to embark on if you're looking to play an instrumental part in shaping the landscape within your next company. Headquartered in Central London, the Senior Data Engineer will have the opportunity to work fully remote but is still welcome to come and work with the team in London whenever you like. For the Senior Data Engineer role a basic salary between £60,000 - £70,000 is on offer plus discretionary bonus up to 8% and a generous benefits package. Senior Data Engineer Technical Experience Required: Demonstrated expertise in data engineering with a focus on Azure services. Proficiency in SQL, Azure Databricks, and PySpark. Extensive experience in building and optimizing data pipelines. Experience engineering and maintaining Data Lake, Data Lakehouse, Delta Lake environment. Hands-on familiarity with Azure DevOps, CI/CD pipelines, and release management. Senior Data Engineer Person Specification: Passionate about driving technical and professional development. Effective communicator with both business and technical stakeholders. Detail-oriented and focused on delivering results. Proactive self-starter with a delivery-focused mindset. Capable of providing thought leadership in the data domain. Skilled in managing business and technology expectations. Ability to build trust and strong personal relationships. Proficient in influencing and advising stakeholders. If you would like to be considered for the Senior Data Engineer role, click apply to register your interest. DISCLAIMER: Venturi is a staffing business dedicated to you, differentiating ourselves in the marketplace by quality of service and candidate delivery. Our highly skilled and experienced staff operate within dedicated markets to give you the best service possible. Venturi markets include Data & Business Intelligence, Cloud, Software and Senior Business & Transformation Appointments. Venturi operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we are happy to accept applications from persons of any age for this role.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Principal Data Architect with Kafka and Data Lakes experience. Candidate will be responsible for data architecture and design to support all IT areas of the business. This role will establish standards, coordinate solution design with subject matter owners, document and design solutions and ensure strategic goals are met at the operational level. The role will be a primary contributor to the Joint Technology Strategy and oversee and conduct evaluations of technology and process during proofs-of-concept/value. Responsibilities: Design the data architecture of organization to support data driven vision Create design and blueprint of the data capabilities for the organization within the data framework Analyze structural requirements for new solutions and applications Optimize new and current database systems Responsible for requirements-based analysis and selection of data tools Responsible for setting up and enforcement of Data Modeling standards Responsible for creating logical and conceptual data models Ensure that data architecture principles are adhered to across the enterprise Assist in building data taxonomy and aligning it with business processes Work with Data Governance, IT, and data stewards on design of the strategic solution to data quality issues Advises team of IT technology standards requirements, methodologies, and processes. Drives short and long term architecture strategy for the overall IT project portfolio for key business segments. Responsible for comprehensive infrastructure designs including all aspects of IT. Participates in proof of concepts to assist in defining technology direction and enabling business strategy. Communicates and validates program architecture with infrastructure, project management and technology services teams. Conducts end to end technical plan design. Develop enterprise standards to ensure compatibility and integration of platforms in a multi-vendor platform environment. Design and develop infrastructure and solution documentation and blueprints. Responsible for impact analysis and design modifications of existing systems to support new solutions and integrations. Develops specifications for solutions integrations. Maintain documentation library on standard procedures and approved solution configurations. Communicate and coordinate between IT, Application Development, Operations, and Management. Uses traditional and Agile project/product approaches to execute projects and achieve business outcomes. Drive business results through process and informal leadership. Qualifications: Experience in design of data lake/warehouse solutions, preferably in the cloud Experience in schema design for relational and non-relational data and messaging protocols Experience in design of data science and data analytics solutions [Required] Ability to prioritize critical versus non-critical issues and communicate effectively to management. [Required] Proven ability to contribute consistently and positively in a dynamic, fast-paced, and highly regulated environment. [Required] Proven ability to facilitate project alignment between business and technical teams. [Required] Demonstrated ability to dig beyond the surface to uncover root causes and offer solutions that could deliver effective and efficient outcomes. [Required] Experience operating in a collaborative environment to solve cross-functional problems. [Required] Self-directed and detail oriented. [Required] Highly effective organization and planning skills. Technical Skills: Experience with Kafka and Protocol Buffers Expertise in both SQL and No SQL databases Expertise with BI tools (Tableau, Power BI etc) Expertise with federated query tools such as Presto/Trino Experience with data lake file formats such as Avro, Parquet, ORC [Required] Experience in extracting and developing technical requirements from business goals and needs. [Required] Experience in solution integration and operability. [Required] Experience working with Infrastructure Technologies and Teams. [Required] Proficiency in using Microsoft Office products (Word, Excel, PowerPoint, Visio) [Required] Experience using Service-now or similar [Required] 10+ years of progressive experience leading to a Senior-level Data Architect, Data Engineer, DBA, consultant, technical lead [Preferred] Bachelor's degree or higher in a technical field [Preferred] Process improvement certifications such as Lean/Six Sigma [Preferred] IT service or process management certifications such as ITIL or ITAM
01/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Principal Data Architect with Kafka and Data Lakes experience. Candidate will be responsible for data architecture and design to support all IT areas of the business. This role will establish standards, coordinate solution design with subject matter owners, document and design solutions and ensure strategic goals are met at the operational level. The role will be a primary contributor to the Joint Technology Strategy and oversee and conduct evaluations of technology and process during proofs-of-concept/value. Responsibilities: Design the data architecture of organization to support data driven vision Create design and blueprint of the data capabilities for the organization within the data framework Analyze structural requirements for new solutions and applications Optimize new and current database systems Responsible for requirements-based analysis and selection of data tools Responsible for setting up and enforcement of Data Modeling standards Responsible for creating logical and conceptual data models Ensure that data architecture principles are adhered to across the enterprise Assist in building data taxonomy and aligning it with business processes Work with Data Governance, IT, and data stewards on design of the strategic solution to data quality issues Advises team of IT technology standards requirements, methodologies, and processes. Drives short and long term architecture strategy for the overall IT project portfolio for key business segments. Responsible for comprehensive infrastructure designs including all aspects of IT. Participates in proof of concepts to assist in defining technology direction and enabling business strategy. Communicates and validates program architecture with infrastructure, project management and technology services teams. Conducts end to end technical plan design. Develop enterprise standards to ensure compatibility and integration of platforms in a multi-vendor platform environment. Design and develop infrastructure and solution documentation and blueprints. Responsible for impact analysis and design modifications of existing systems to support new solutions and integrations. Develops specifications for solutions integrations. Maintain documentation library on standard procedures and approved solution configurations. Communicate and coordinate between IT, Application Development, Operations, and Management. Uses traditional and Agile project/product approaches to execute projects and achieve business outcomes. Drive business results through process and informal leadership. Qualifications: Experience in design of data lake/warehouse solutions, preferably in the cloud Experience in schema design for relational and non-relational data and messaging protocols Experience in design of data science and data analytics solutions [Required] Ability to prioritize critical versus non-critical issues and communicate effectively to management. [Required] Proven ability to contribute consistently and positively in a dynamic, fast-paced, and highly regulated environment. [Required] Proven ability to facilitate project alignment between business and technical teams. [Required] Demonstrated ability to dig beyond the surface to uncover root causes and offer solutions that could deliver effective and efficient outcomes. [Required] Experience operating in a collaborative environment to solve cross-functional problems. [Required] Self-directed and detail oriented. [Required] Highly effective organization and planning skills. Technical Skills: Experience with Kafka and Protocol Buffers Expertise in both SQL and No SQL databases Expertise with BI tools (Tableau, Power BI etc) Expertise with federated query tools such as Presto/Trino Experience with data lake file formats such as Avro, Parquet, ORC [Required] Experience in extracting and developing technical requirements from business goals and needs. [Required] Experience in solution integration and operability. [Required] Experience working with Infrastructure Technologies and Teams. [Required] Proficiency in using Microsoft Office products (Word, Excel, PowerPoint, Visio) [Required] Experience using Service-now or similar [Required] 10+ years of progressive experience leading to a Senior-level Data Architect, Data Engineer, DBA, consultant, technical lead [Preferred] Bachelor's degree or higher in a technical field [Preferred] Process improvement certifications such as Lean/Six Sigma [Preferred] IT service or process management certifications such as ITIL or ITAM
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Principal Data Architect with Kafka and Data Lakes experience. Candidate will be responsible for data architecture and design to support all IT areas of the business. This role will establish standards, coordinate solution design with subject matter owners, document and design solutions and ensure strategic goals are met at the operational level. The role will be a primary contributor to the Joint Technology Strategy and oversee and conduct evaluations of technology and process during proofs-of-concept/value. Responsibilities: Design the data architecture of organization to support data driven vision Create design and blueprint of the data capabilities for the organization within the data framework Analyze structural requirements for new solutions and applications Optimize new and current database systems Responsible for requirements-based analysis and selection of data tools Responsible for setting up and enforcement of Data Modeling standards Responsible for creating logical and conceptual data models Ensure that data architecture principles are adhered to across the enterprise Assist in building data taxonomy and aligning it with business processes Work with Data Governance, IT, and data stewards on design of the strategic solution to data quality issues Advises team of IT technology standards requirements, methodologies, and processes. Drives short and long term architecture strategy for the overall IT project portfolio for key business segments. Responsible for comprehensive infrastructure designs including all aspects of IT. Participates in proof of concepts to assist in defining technology direction and enabling business strategy. Communicates and validates program architecture with infrastructure, project management and technology services teams. Conducts end to end technical plan design. Develop enterprise standards to ensure compatibility and integration of platforms in a multi-vendor platform environment. Design and develop infrastructure and solution documentation and blueprints. Responsible for impact analysis and design modifications of existing systems to support new solutions and integrations. Develops specifications for solutions integrations. Maintain documentation library on standard procedures and approved solution configurations. Communicate and coordinate between IT, Application Development, Operations, and Management. Uses traditional and Agile project/product approaches to execute projects and achieve business outcomes. Drive business results through process and informal leadership. Qualifications: Experience in design of data lake/warehouse solutions, preferably in the cloud Experience in schema design for relational and non-relational data and messaging protocols Experience in design of data science and data analytics solutions [Required] Ability to prioritize critical versus non-critical issues and communicate effectively to management. [Required] Proven ability to contribute consistently and positively in a dynamic, fast-paced, and highly regulated environment. [Required] Proven ability to facilitate project alignment between business and technical teams. [Required] Demonstrated ability to dig beyond the surface to uncover root causes and offer solutions that could deliver effective and efficient outcomes. [Required] Experience operating in a collaborative environment to solve cross-functional problems. [Required] Self-directed and detail oriented. [Required] Highly effective organization and planning skills. Technical Skills: Experience with Kafka and Protocol Buffers Expertise in both SQL and No SQL databases Expertise with BI tools (Tableau, Power BI etc) Expertise with federated query tools such as Presto/Trino Experience with data lake file formats such as Avro, Parquet, ORC [Required] Experience in extracting and developing technical requirements from business goals and needs. [Required] Experience in solution integration and operability. [Required] Experience working with Infrastructure Technologies and Teams. [Required] Proficiency in using Microsoft Office products (Word, Excel, PowerPoint, Visio) [Required] Experience using Service-now or similar [Required] 10+ years of progressive experience leading to a Senior-level Data Architect, Data Engineer, DBA, consultant, technical lead [Preferred] Bachelor's degree or higher in a technical field [Preferred] Process improvement certifications such as Lean/Six Sigma [Preferred] IT service or process management certifications such as ITIL or ITAM
01/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Principal Data Architect with Kafka and Data Lakes experience. Candidate will be responsible for data architecture and design to support all IT areas of the business. This role will establish standards, coordinate solution design with subject matter owners, document and design solutions and ensure strategic goals are met at the operational level. The role will be a primary contributor to the Joint Technology Strategy and oversee and conduct evaluations of technology and process during proofs-of-concept/value. Responsibilities: Design the data architecture of organization to support data driven vision Create design and blueprint of the data capabilities for the organization within the data framework Analyze structural requirements for new solutions and applications Optimize new and current database systems Responsible for requirements-based analysis and selection of data tools Responsible for setting up and enforcement of Data Modeling standards Responsible for creating logical and conceptual data models Ensure that data architecture principles are adhered to across the enterprise Assist in building data taxonomy and aligning it with business processes Work with Data Governance, IT, and data stewards on design of the strategic solution to data quality issues Advises team of IT technology standards requirements, methodologies, and processes. Drives short and long term architecture strategy for the overall IT project portfolio for key business segments. Responsible for comprehensive infrastructure designs including all aspects of IT. Participates in proof of concepts to assist in defining technology direction and enabling business strategy. Communicates and validates program architecture with infrastructure, project management and technology services teams. Conducts end to end technical plan design. Develop enterprise standards to ensure compatibility and integration of platforms in a multi-vendor platform environment. Design and develop infrastructure and solution documentation and blueprints. Responsible for impact analysis and design modifications of existing systems to support new solutions and integrations. Develops specifications for solutions integrations. Maintain documentation library on standard procedures and approved solution configurations. Communicate and coordinate between IT, Application Development, Operations, and Management. Uses traditional and Agile project/product approaches to execute projects and achieve business outcomes. Drive business results through process and informal leadership. Qualifications: Experience in design of data lake/warehouse solutions, preferably in the cloud Experience in schema design for relational and non-relational data and messaging protocols Experience in design of data science and data analytics solutions [Required] Ability to prioritize critical versus non-critical issues and communicate effectively to management. [Required] Proven ability to contribute consistently and positively in a dynamic, fast-paced, and highly regulated environment. [Required] Proven ability to facilitate project alignment between business and technical teams. [Required] Demonstrated ability to dig beyond the surface to uncover root causes and offer solutions that could deliver effective and efficient outcomes. [Required] Experience operating in a collaborative environment to solve cross-functional problems. [Required] Self-directed and detail oriented. [Required] Highly effective organization and planning skills. Technical Skills: Experience with Kafka and Protocol Buffers Expertise in both SQL and No SQL databases Expertise with BI tools (Tableau, Power BI etc) Expertise with federated query tools such as Presto/Trino Experience with data lake file formats such as Avro, Parquet, ORC [Required] Experience in extracting and developing technical requirements from business goals and needs. [Required] Experience in solution integration and operability. [Required] Experience working with Infrastructure Technologies and Teams. [Required] Proficiency in using Microsoft Office products (Word, Excel, PowerPoint, Visio) [Required] Experience using Service-now or similar [Required] 10+ years of progressive experience leading to a Senior-level Data Architect, Data Engineer, DBA, consultant, technical lead [Preferred] Bachelor's degree or higher in a technical field [Preferred] Process improvement certifications such as Lean/Six Sigma [Preferred] IT service or process management certifications such as ITIL or ITAM
Geotechnical Engineer Outside IR35 Site Based What you'll be doing Our client has an exceptional opportunity for a Geotechnical Engineer, overseeing the crucial earthworks exercise at the renowned former Honda site in Swindon. As the appointed engineer for a cutting-edge industrial park development, you will play a pivotal role in shaping the landscape of a new distribution hub and associated infrastructure. This is a site-based position, offering Full time engagement over an estimated period of 15-months, commencing in May 2024. As a Geotechnical Engineer, you will spearhead the oversight of earthworks activities, ensuring strict adherence to specified standards and meticulous attention to detail. Your responsibilities will encompass: Project Leadership: Take charge of the geotechnical aspects of the enabling, serving as the primary point of contact. Quality Assurance: Implement rigorous quality control measures to guarantee that earthworks are executed in accordance with designated specifications and industry best practices. Collaboration: Foster effective communication and collaboration with multidisciplinary teams, including contractors, engineers, and project stakeholders, to achieve project objectives. Compliance: Ensure strict compliance with health, safety, and environmental regulations, promoting a culture of safety and sustainability across all earthworks activities. Documentation and Reporting: Maintain accurate records of earthworks progress, deviations, and corrective actions, generating comprehensive reports for internal and external stakeholders as necessary. As a vital member of our dynamic team, you will have the opportunity to contribute to the success of this high-profile project while furthering your career in geotechnical engineering. If you are a driven professional with a passion for excellence and a desire to make a lasting impact, we invite you to join us in this exciting journey. ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
01/05/2024
Project-based
Geotechnical Engineer Outside IR35 Site Based What you'll be doing Our client has an exceptional opportunity for a Geotechnical Engineer, overseeing the crucial earthworks exercise at the renowned former Honda site in Swindon. As the appointed engineer for a cutting-edge industrial park development, you will play a pivotal role in shaping the landscape of a new distribution hub and associated infrastructure. This is a site-based position, offering Full time engagement over an estimated period of 15-months, commencing in May 2024. As a Geotechnical Engineer, you will spearhead the oversight of earthworks activities, ensuring strict adherence to specified standards and meticulous attention to detail. Your responsibilities will encompass: Project Leadership: Take charge of the geotechnical aspects of the enabling, serving as the primary point of contact. Quality Assurance: Implement rigorous quality control measures to guarantee that earthworks are executed in accordance with designated specifications and industry best practices. Collaboration: Foster effective communication and collaboration with multidisciplinary teams, including contractors, engineers, and project stakeholders, to achieve project objectives. Compliance: Ensure strict compliance with health, safety, and environmental regulations, promoting a culture of safety and sustainability across all earthworks activities. Documentation and Reporting: Maintain accurate records of earthworks progress, deviations, and corrective actions, generating comprehensive reports for internal and external stakeholders as necessary. As a vital member of our dynamic team, you will have the opportunity to contribute to the success of this high-profile project while furthering your career in geotechnical engineering. If you are a driven professional with a passion for excellence and a desire to make a lasting impact, we invite you to join us in this exciting journey. ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
Senior Business Systems Analyst - Automation and Low/No Code Specialist Hybrid working - 50/50 split Circa £70,000 + excellent benefits Are you an aspiring leader with a passion for automation and leveraging Microsoft technologies to drive business innovation? Join my clients dynamic organisation in Newcastle as a Senior Business Systems Analyst, where you'll lead initiatives focused on automation, low/no code solutions, and maximising the potential of Microsoft technologies. Key Responsibilities: Strategic Leadership: Provide strategic direction and leadership in the adoption and implementation of automation solutions, leveraging low/no code platforms and Microsoft technologies to drive efficiency and productivity across the organisation. Requirements Management: Lead the development and sign-off of Requirements Specification documents for automation projects, collaborating closely with stakeholders to ensure alignment with business objectives. Change Management: Drive effective change management processes for automation initiatives, overseeing modifications to project documentation and ensuring clarity and consistency throughout the project life cycle. Cross-Functional Collaboration: Foster collaboration and communication across departments, serving as a liaison between technical teams and business units to ensure seamless project delivery. Team Mentorship: Mentor and support junior members of the team, providing guidance and expertise in automation and low/no code solutions to help them grow and develop in their roles. Technical Experience Required: Power Platform - specifically Power Apps & Power Automate Automation tools such as PowerShell, RBA, UIPath Experience working in an Azure environment Exposure to alternative low/no code technologies would be a bonus Skills/Experience Required: Leadership Experience: Previous experience in a leadership role within an end-user organisation, with a focus on driving automation initiatives and leveraging low/no code platforms. Analytical Expertise: Strong analytical skills, with the ability to gather and interpret business requirements and translate them into actionable automation solutions. Communication Skills: Excellent written and verbal communication skills, with the ability to effectively engage and influence stakeholders at all levels of the organisation. Technical Proficiency: Proficiency in Microsoft technologies, including Azure services, Dynamics Power Platform, and Power Apps, with a strong understanding of automation principles and low/no code development. This is an exceptional opportunity for an aspiring leader to make a significant impact in driving automation and innovation within our organisation. If you're ready to take on a leadership role and drive digital transformation using Microsoft technologies, we want to hear from you. Please send your CV for immediate review. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
01/05/2024
Full time
Senior Business Systems Analyst - Automation and Low/No Code Specialist Hybrid working - 50/50 split Circa £70,000 + excellent benefits Are you an aspiring leader with a passion for automation and leveraging Microsoft technologies to drive business innovation? Join my clients dynamic organisation in Newcastle as a Senior Business Systems Analyst, where you'll lead initiatives focused on automation, low/no code solutions, and maximising the potential of Microsoft technologies. Key Responsibilities: Strategic Leadership: Provide strategic direction and leadership in the adoption and implementation of automation solutions, leveraging low/no code platforms and Microsoft technologies to drive efficiency and productivity across the organisation. Requirements Management: Lead the development and sign-off of Requirements Specification documents for automation projects, collaborating closely with stakeholders to ensure alignment with business objectives. Change Management: Drive effective change management processes for automation initiatives, overseeing modifications to project documentation and ensuring clarity and consistency throughout the project life cycle. Cross-Functional Collaboration: Foster collaboration and communication across departments, serving as a liaison between technical teams and business units to ensure seamless project delivery. Team Mentorship: Mentor and support junior members of the team, providing guidance and expertise in automation and low/no code solutions to help them grow and develop in their roles. Technical Experience Required: Power Platform - specifically Power Apps & Power Automate Automation tools such as PowerShell, RBA, UIPath Experience working in an Azure environment Exposure to alternative low/no code technologies would be a bonus Skills/Experience Required: Leadership Experience: Previous experience in a leadership role within an end-user organisation, with a focus on driving automation initiatives and leveraging low/no code platforms. Analytical Expertise: Strong analytical skills, with the ability to gather and interpret business requirements and translate them into actionable automation solutions. Communication Skills: Excellent written and verbal communication skills, with the ability to effectively engage and influence stakeholders at all levels of the organisation. Technical Proficiency: Proficiency in Microsoft technologies, including Azure services, Dynamics Power Platform, and Power Apps, with a strong understanding of automation principles and low/no code development. This is an exceptional opportunity for an aspiring leader to make a significant impact in driving automation and innovation within our organisation. If you're ready to take on a leadership role and drive digital transformation using Microsoft technologies, we want to hear from you. Please send your CV for immediate review. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Service Desk Team Leader Newcastle £35,000 per annum Are you a dynamic IT professional with leadership experience looking to take the next step in your career? Join our team at a leading manufacturing company based in South Tyneside! We're seeking a talented Service Desk Team Leader to oversee our support operations and ensure the delivery of exceptional service to our internal stakeholders. Key Responsibilities: Lead and mentor a team of service desk analysts, providing guidance, coaching, and support to ensure high performance and customer satisfaction. Manage the day-to-day operations of the service desk, including ticket prioritisation, assignment, and resolution, to meet service level agreements (SLAs) and minimise downtime. Provide hands-on technical support and troubleshooting for escalated incidents and requests, ensuring timely resolution and effective communication with stakeholders. Oversee the support and maintenance of Office 365 suite, including Exchange Online, SharePoint, and Teams, to optimise productivity and collaboration across the organisation. Lead major incident management efforts, orchestrating cross-functional teams to resolve critical incidents swiftly and minimize impact on business operations. Drive continuous improvement initiatives within the service desk, identifying opportunities to enhance processes, tools, and workflows to increase efficiency and customer satisfaction. Collaborate with IT leadership to develop and implement service desk strategies, policies, and procedures aligned with industry best practices and ITIL framework. Requirements: Proven experience in a technical support role in a leadership or supervisory capacity. Strong proficiency in supporting Office 365 applications and services, with a focus on Exchange Online, SharePoint, and Teams. Experience working in Security Operations Center (SOC) or Network Operations Center (NOC) environments, with knowledge of cybersecurity principles and network monitoring tools. Demonstrated expertise in major incident management, with the ability to lead and coordinate response efforts under pressure. Ideally ITIL qualified, with a solid understanding of IT service management principles and practices. Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization. Strong problem-solving abilities and a proactive approach to driving continuous improvement. Why Join Us: Opportunity to work for a leading manufacturing company with a commitment to innovation and excellence. Competitive salary and benefits package, including on-call shift allowance and opportunities for career advancement. Collaborative and supportive work environment where your contributions are valued and recognized. Access to ongoing training and development opportunities to enhance your skills and advance your career in IT leadership. If you're ready to lead a dynamic service desk team and drive operational excellence, we want to hear from you! Apply now with your CV and cover letter outlining your relevant experience and qualifications. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
01/05/2024
Full time
Service Desk Team Leader Newcastle £35,000 per annum Are you a dynamic IT professional with leadership experience looking to take the next step in your career? Join our team at a leading manufacturing company based in South Tyneside! We're seeking a talented Service Desk Team Leader to oversee our support operations and ensure the delivery of exceptional service to our internal stakeholders. Key Responsibilities: Lead and mentor a team of service desk analysts, providing guidance, coaching, and support to ensure high performance and customer satisfaction. Manage the day-to-day operations of the service desk, including ticket prioritisation, assignment, and resolution, to meet service level agreements (SLAs) and minimise downtime. Provide hands-on technical support and troubleshooting for escalated incidents and requests, ensuring timely resolution and effective communication with stakeholders. Oversee the support and maintenance of Office 365 suite, including Exchange Online, SharePoint, and Teams, to optimise productivity and collaboration across the organisation. Lead major incident management efforts, orchestrating cross-functional teams to resolve critical incidents swiftly and minimize impact on business operations. Drive continuous improvement initiatives within the service desk, identifying opportunities to enhance processes, tools, and workflows to increase efficiency and customer satisfaction. Collaborate with IT leadership to develop and implement service desk strategies, policies, and procedures aligned with industry best practices and ITIL framework. Requirements: Proven experience in a technical support role in a leadership or supervisory capacity. Strong proficiency in supporting Office 365 applications and services, with a focus on Exchange Online, SharePoint, and Teams. Experience working in Security Operations Center (SOC) or Network Operations Center (NOC) environments, with knowledge of cybersecurity principles and network monitoring tools. Demonstrated expertise in major incident management, with the ability to lead and coordinate response efforts under pressure. Ideally ITIL qualified, with a solid understanding of IT service management principles and practices. Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization. Strong problem-solving abilities and a proactive approach to driving continuous improvement. Why Join Us: Opportunity to work for a leading manufacturing company with a commitment to innovation and excellence. Competitive salary and benefits package, including on-call shift allowance and opportunities for career advancement. Collaborative and supportive work environment where your contributions are valued and recognized. Access to ongoing training and development opportunities to enhance your skills and advance your career in IT leadership. If you're ready to lead a dynamic service desk team and drive operational excellence, we want to hear from you! Apply now with your CV and cover letter outlining your relevant experience and qualifications. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
We are currently seeking a Chief Wireless Systems Design Expert (on behalf of a global Wireless System Technology OEM) to join our research center at the Stockholm office. This pivotal role entails leading the Wireless Research team in the research, design, and implementation of next-generation wireless systems. The responsibilities including driving internal research projects and managing external research cooperation projects with leading Universities, tasking with aligning resources and spearheading technology exploration, innovation, and implementation to address the challenges of future wireless communication systems design. What you should have: Extensive industrial experience exceeding 15 years in system design of wireless communication. Ability to gain insight into future wireless system evolution requirements and technology trends, deeply understanding customer needs, focusing on core scenarios, and exploring core values. Proficiency in identifying competitive technical directions in industry development and technical domains. Skill in proposing platform vision, building consensus, and formulating technology development strategies. Leadership in developing strategic and business plans for the wireless domain, fostering competitiveness and technology investment strategies. Proficiency in implementing strategies through strategic planning and business planning to develop irreplaceable and technologically disruptive products. Established track record in establishing interaction and deep cooperation with top resources and research institutes in the European industry and academia, guiding industry technology investment. Proficiency in organizing efforts to implement planning and target setting of technical research projects, achieving breakthroughs in key technologies through technical projects, and maintaining a leading position in competitiveness. Key Capabilities: Successful experience in wireless technology insight and planning, demonstrating foresighted technical insight and successful planning experience in new systems, new forms, and new technologies. Technical insight into the evolution trend of wireless and base station-related fields, sensitivity to technical innovations brought by new theories, services, and technologies, and ability to conduct research on the initiation and implementation of technical projects. Technical understanding of wireless systems and continuous learning capability, demonstrating high sensitivity to and interest in new technologies and corresponding principles, and developing profound and extensive technical skills. Capability of converting technologies into business opportunities, leading in defining the core objectives of technology research projects, breaking down objectives into key technologies of each domain, and integrating business requirements and technology planning. Technical decision-making capability, ability to decide the direction of technical research, grasp major contradictions and aspects of contradictions, and match market requirements and pace requirements. If you possess strong leadership and communication skills, with a passion and interest in future research in communication technologies, this is your opportunity to unleash your skills and expertise in an international and multicultural work environment.
01/05/2024
We are currently seeking a Chief Wireless Systems Design Expert (on behalf of a global Wireless System Technology OEM) to join our research center at the Stockholm office. This pivotal role entails leading the Wireless Research team in the research, design, and implementation of next-generation wireless systems. The responsibilities including driving internal research projects and managing external research cooperation projects with leading Universities, tasking with aligning resources and spearheading technology exploration, innovation, and implementation to address the challenges of future wireless communication systems design. What you should have: Extensive industrial experience exceeding 15 years in system design of wireless communication. Ability to gain insight into future wireless system evolution requirements and technology trends, deeply understanding customer needs, focusing on core scenarios, and exploring core values. Proficiency in identifying competitive technical directions in industry development and technical domains. Skill in proposing platform vision, building consensus, and formulating technology development strategies. Leadership in developing strategic and business plans for the wireless domain, fostering competitiveness and technology investment strategies. Proficiency in implementing strategies through strategic planning and business planning to develop irreplaceable and technologically disruptive products. Established track record in establishing interaction and deep cooperation with top resources and research institutes in the European industry and academia, guiding industry technology investment. Proficiency in organizing efforts to implement planning and target setting of technical research projects, achieving breakthroughs in key technologies through technical projects, and maintaining a leading position in competitiveness. Key Capabilities: Successful experience in wireless technology insight and planning, demonstrating foresighted technical insight and successful planning experience in new systems, new forms, and new technologies. Technical insight into the evolution trend of wireless and base station-related fields, sensitivity to technical innovations brought by new theories, services, and technologies, and ability to conduct research on the initiation and implementation of technical projects. Technical understanding of wireless systems and continuous learning capability, demonstrating high sensitivity to and interest in new technologies and corresponding principles, and developing profound and extensive technical skills. Capability of converting technologies into business opportunities, leading in defining the core objectives of technology research projects, breaking down objectives into key technologies of each domain, and integrating business requirements and technology planning. Technical decision-making capability, ability to decide the direction of technical research, grasp major contradictions and aspects of contradictions, and match market requirements and pace requirements. If you possess strong leadership and communication skills, with a passion and interest in future research in communication technologies, this is your opportunity to unleash your skills and expertise in an international and multicultural work environment.
Spectrum IT Recruitment (South) Ltd
Southampton, Hampshire
Software Developer B2B Ecommerce Platform, Websites and Web Apps C#, ASP.NET, MVC, Web API, JavaScript, HTML, CSS Southampton, Hampshire (Hybrid - 2 days in the office per week) £40,000 to £45,000 +benefits, training and professional development We have an exciting new opportunity for a talented Software Developer to join the digital technology team of a global leader in luxury marine brand & product marketing. Managed by a personable and inspiring software manager, the team build a range of websites, web apps, UI's and services for 4 key products. You can expect a highly supportive leadership team who will help you on your journey within software and web development, helping you to grow, evolve and enhance your development capabilities. The team consists of around 12 people: developers, testers and product owners. The team is tasked with new development of features and functionality, integrations with core business systems and helping to drive business requirements through expertise and opinions. The Web/Software Developers provide full stack exposure with HTML/CSS/JavaScript on the Front End and .Net, C#, SQL on the back. The products are B2B eCommerce Web Platforms, powered by Optimizely CMS and Commerce. Experience and Skills Required: Full Stack MVC .net Development (.net/SQL) Developing Integrated solutions (API, Web Services) Experience with Cloud platforms, preferably Azure Experience with working on Web CMS/Commerce platform Experience with the full Software Development Life Cycle (SDLC), using agile scrum and Kanban methodologies If you are craving a supportive environment where you can learn and develop your skills whilst contributing within a talented software team, we would love to hear from you. Please send your CV and any covering information to (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
01/05/2024
Full time
Software Developer B2B Ecommerce Platform, Websites and Web Apps C#, ASP.NET, MVC, Web API, JavaScript, HTML, CSS Southampton, Hampshire (Hybrid - 2 days in the office per week) £40,000 to £45,000 +benefits, training and professional development We have an exciting new opportunity for a talented Software Developer to join the digital technology team of a global leader in luxury marine brand & product marketing. Managed by a personable and inspiring software manager, the team build a range of websites, web apps, UI's and services for 4 key products. You can expect a highly supportive leadership team who will help you on your journey within software and web development, helping you to grow, evolve and enhance your development capabilities. The team consists of around 12 people: developers, testers and product owners. The team is tasked with new development of features and functionality, integrations with core business systems and helping to drive business requirements through expertise and opinions. The Web/Software Developers provide full stack exposure with HTML/CSS/JavaScript on the Front End and .Net, C#, SQL on the back. The products are B2B eCommerce Web Platforms, powered by Optimizely CMS and Commerce. Experience and Skills Required: Full Stack MVC .net Development (.net/SQL) Developing Integrated solutions (API, Web Services) Experience with Cloud platforms, preferably Azure Experience with working on Web CMS/Commerce platform Experience with the full Software Development Life Cycle (SDLC), using agile scrum and Kanban methodologies If you are craving a supportive environment where you can learn and develop your skills whilst contributing within a talented software team, we would love to hear from you. Please send your CV and any covering information to (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Configuration & Product Development Project Leader months + +Hybrid working on site in Broughton +Inside IR35 +up to £30 ph Skills: +Aircraft change process +Configuration Management +Project Management As the successful candidate, the core of your role will be to drive product changes (modifications/mods) through the Aircraft Change Process (ACP). You will directly represent the SA Wing VSM mods management team (OSWX1 siglum) and more broadly the SA Wing VSM (OSW siglum). You will have the opportunity to work with a wide network of cross-functional and transnational stakeholders, including; Configuration management, Chief Engineering, Programme Management, Engineering, ME, Procurement, Supply chain, Operations, etc. As CPD Project Leader - also referred to as Product Change Leader (PCL) - you will be responsible for the end to end management of the mods you're allocated (ie from idea generation to the point of embodiment on the aircraft). You will be accountable for their on Time, Cost and Quality delivery. This role focuses mostly on "Flow" mods (ie mods of <300k€) that impact Wing production, including our major assembly suppliers, Broughton Plant and China Wing. You will also have opportunities to work on; Major Modifications (MaMos; mods of >300k€), Major Industrial Problems (MIPs), Major In-Service Problems (MISPs), mods that impact Final Assembly Line (FAL), as well as mods driven by safety, regulatory compliance and ramp up projects; such as Rate , A321 Wing transfer to China, etc. Given the varied and far reaching nature of the role, this is a fantastic opportunity for personal and career development. Skills/experience: Strong project management skills/experience; PMP certification would be highly desirable. Understanding of the aircraft change process with a general appreciation for configuration management. Thus, an existing ACC2 and/or ICC_ACP user would be highly desirable. And/or existing or previous delegations within 'CAIR', 'RFF' and/or 'CA reallocation' process(es) would be desirable. A technical understanding of the Wing design and manufacturing processes would be desirable. Thus, candidates with a technical degree (BEng/BSc) and or past experience in Manufacturing Engineering, Design Engineering, Quality are desirable. An appreciation for material requirements planning (creation and cascade of demand) and/or master production scheduling would be beneficial, but not mandatory. Thus, an existing SAP-APD user would be beneficial. If you'd like to discuss this role in more detail, please send your updated CV to (see below) and I'll get in touch.
01/05/2024
Project-based
Configuration & Product Development Project Leader months + +Hybrid working on site in Broughton +Inside IR35 +up to £30 ph Skills: +Aircraft change process +Configuration Management +Project Management As the successful candidate, the core of your role will be to drive product changes (modifications/mods) through the Aircraft Change Process (ACP). You will directly represent the SA Wing VSM mods management team (OSWX1 siglum) and more broadly the SA Wing VSM (OSW siglum). You will have the opportunity to work with a wide network of cross-functional and transnational stakeholders, including; Configuration management, Chief Engineering, Programme Management, Engineering, ME, Procurement, Supply chain, Operations, etc. As CPD Project Leader - also referred to as Product Change Leader (PCL) - you will be responsible for the end to end management of the mods you're allocated (ie from idea generation to the point of embodiment on the aircraft). You will be accountable for their on Time, Cost and Quality delivery. This role focuses mostly on "Flow" mods (ie mods of <300k€) that impact Wing production, including our major assembly suppliers, Broughton Plant and China Wing. You will also have opportunities to work on; Major Modifications (MaMos; mods of >300k€), Major Industrial Problems (MIPs), Major In-Service Problems (MISPs), mods that impact Final Assembly Line (FAL), as well as mods driven by safety, regulatory compliance and ramp up projects; such as Rate , A321 Wing transfer to China, etc. Given the varied and far reaching nature of the role, this is a fantastic opportunity for personal and career development. Skills/experience: Strong project management skills/experience; PMP certification would be highly desirable. Understanding of the aircraft change process with a general appreciation for configuration management. Thus, an existing ACC2 and/or ICC_ACP user would be highly desirable. And/or existing or previous delegations within 'CAIR', 'RFF' and/or 'CA reallocation' process(es) would be desirable. A technical understanding of the Wing design and manufacturing processes would be desirable. Thus, candidates with a technical degree (BEng/BSc) and or past experience in Manufacturing Engineering, Design Engineering, Quality are desirable. An appreciation for material requirements planning (creation and cascade of demand) and/or master production scheduling would be beneficial, but not mandatory. Thus, an existing SAP-APD user would be beneficial. If you'd like to discuss this role in more detail, please send your updated CV to (see below) and I'll get in touch.
Job Title: Environmental Health & Safety (EHS) Manager Industry: Medical Device Manufacturing Location: Winsford Position Type: Permanent About The Company Join a pioneering team at a UK-based company specializing in advanced wound care and wound closure products. An organisation dedicated to developing and manufacturing world-leading solutions that enhance patient care. With a wealth of resources and specialized expertise, they offer a unique opportunity to be part of a team involved in every aspect of product design, development, and manufacture. Job Description Overview To ensure the Health & Safety of all employees across the businesses in the UK, with specific focus on the role holders assigned operational division. Key Responsibilities Drive a culture of "Safety First" and "Zero Harm" To ensure that activities within the appointed operational division do not pose any danger to the environment and promote sustainable practices and process. Developing a culture of "Safety First" and "Zero Harm". Coaching and developing of employees at all levels in relation to EHSS areas, by walking the shopfloor, coaching, and developing staff to be "Safety Ambassadors". Driving expected EHSS standards to reduce and mitigate risk of accident/incident/losses to meet business objectives, moving towards a "Zero Harm" environment. Maintain and develop following continual improvement environmental, health, safety and sustainable (EHSS) working conditions for all employees. Following EHS objectives and Group development plans. Working with the r leadership teams to ensure industry leading working practices are developed and become habitual. Drive Compliance with Appropriate Management systems and local/international legislation. Supporting and championing both internal and external audits and certifications (ISO 14001 & ISO 50001). Liaise with external enforcement agencies in allocated operational areas to ensure correct working practices are employed and no adverse risks and/or prosecutions are brought. Ensure reported EHSS events at all levels are reported, investigated, analysed for route cause and where appropriate corrective actions to prevent reoccurrence are instigated. Act as a Subject Matter Expert (SME) for all areas of EHSS, where required to develop working practices. Lead and manage both Group and divisional EHSS initiatives with site and divisional leadership teams. Lead internal and external site audits and visits where these relate to EHSS activity. Ensure compliance with both Local, National, and where appropriate international EHSS legislation, sharing information, knowledge, and good practice. Conduct regular planned and unplanned audits of sites/processes and projects within area of control. Project Management and/or support for Divisional and local EHSS projects. Oversight and supporting Management of key EHSS related activities at all divisional locations, including COSHH, Risk Assessment and Environmental matters. Production of monthly and other requested EHSS management reports, project updates. Determine and drive risk reduction activity. Ensuring training needs are EHSS activity are identified, and appropriate plans put in place were required. To develop divisional EHSS forecasts and support the wider Group EHSS forecast in the planning's, processes, and cost allocation of EHSS activities. Work with Directors of divisional area providing support, challenge, coaching and direction, whilst managing their own time and resource. Support in HR activities such as investigations, disciplinary and grievance processes in relation to EHSS matters. Ensure divisional locations have in place contractor, permits to work and visitor processes. Through auditing and review processes. Where required working Occupational Health providers. Understand and deliver change management processes. Able to make effective decisions to deliver corporate Objectives. Develop and responsible for controlling Divisional EHSS forecasts and budget. Company requirements to comply with any applicable legislation. Where serious or imminent danger is found or suspected the ability to stop process/production or location undertaking such activity until safety and environmental expectations/actions have been met. In the areas of EHSS to raise immediately to the Senior Manager any areas of immediate concern which could require the implementation of the Group Crisis Management Process. Feel comfortable raising concerns to the appropriate person, in areas outside of EHSS where these may have detrimental implications. Work with Directors, Managers, Supervisors, and local teams on day-to-day basis. No direct supervisory responsibility. Liaise with external legislative and insurance bodies as well as other EHSS related agencies. Excellent communicator both up and down with the organisation. Face to face in a coaching and developmental role, leading Shopfloor walks. Communicate with a variety of methods, including face-to-face, email/phone and teams/virtual meetings. Required to play an active role within Group, divisional and project meetings as needed. Devise, develop and present date to all levels of the business. Compile and circulate a monthly update/report to a divisional and to group level. Qualifications Qualified to appropriate diploma/NVQ/Trade or Technical level. Health, Safety and Environmental Knowledge in Manufacturing - Medical Device Environment (Preferred). Member of a recognised EHSS organisation (IOSH/IEMA) Pro-active in keeping up to date with both local and international EHSS developments, potential process changes and upcoming changes in applicable legislation. Good working knowledge of Microsoft and EHS software packages. Ability to communicate clearly and persuasively orally and in writing to a wide and varied audience. Ability to work autonomously and collaboratively relying on developed skills and knowledge to achieve EHSS objectives. Ability to analyse business needs and make recommendations based on sound business knowledge and commercial acumen. Ability to respond flexibly to change, sometime at short notice. Understanding of and ability to maintain confidentiality and proprietary data and systems. Salary & Benefits Up to £58,000 per annum Annual incentive bonus Life Cover Penson contribution up to 6% Dental Insurance Employee share scheme Other Information Exciting opportunity to lead a transformative project with significant organizational impact. Competitive salary package commensurate with experience. Opportunity to work with a dynamic and collaborative team focused on driving continuous improvement and excellence. How to Apply Apply now by submitting your CV below, alternatively you can send your CV to (see below) Please include "EHS Manager" in the subject line
01/05/2024
Full time
Job Title: Environmental Health & Safety (EHS) Manager Industry: Medical Device Manufacturing Location: Winsford Position Type: Permanent About The Company Join a pioneering team at a UK-based company specializing in advanced wound care and wound closure products. An organisation dedicated to developing and manufacturing world-leading solutions that enhance patient care. With a wealth of resources and specialized expertise, they offer a unique opportunity to be part of a team involved in every aspect of product design, development, and manufacture. Job Description Overview To ensure the Health & Safety of all employees across the businesses in the UK, with specific focus on the role holders assigned operational division. Key Responsibilities Drive a culture of "Safety First" and "Zero Harm" To ensure that activities within the appointed operational division do not pose any danger to the environment and promote sustainable practices and process. Developing a culture of "Safety First" and "Zero Harm". Coaching and developing of employees at all levels in relation to EHSS areas, by walking the shopfloor, coaching, and developing staff to be "Safety Ambassadors". Driving expected EHSS standards to reduce and mitigate risk of accident/incident/losses to meet business objectives, moving towards a "Zero Harm" environment. Maintain and develop following continual improvement environmental, health, safety and sustainable (EHSS) working conditions for all employees. Following EHS objectives and Group development plans. Working with the r leadership teams to ensure industry leading working practices are developed and become habitual. Drive Compliance with Appropriate Management systems and local/international legislation. Supporting and championing both internal and external audits and certifications (ISO 14001 & ISO 50001). Liaise with external enforcement agencies in allocated operational areas to ensure correct working practices are employed and no adverse risks and/or prosecutions are brought. Ensure reported EHSS events at all levels are reported, investigated, analysed for route cause and where appropriate corrective actions to prevent reoccurrence are instigated. Act as a Subject Matter Expert (SME) for all areas of EHSS, where required to develop working practices. Lead and manage both Group and divisional EHSS initiatives with site and divisional leadership teams. Lead internal and external site audits and visits where these relate to EHSS activity. Ensure compliance with both Local, National, and where appropriate international EHSS legislation, sharing information, knowledge, and good practice. Conduct regular planned and unplanned audits of sites/processes and projects within area of control. Project Management and/or support for Divisional and local EHSS projects. Oversight and supporting Management of key EHSS related activities at all divisional locations, including COSHH, Risk Assessment and Environmental matters. Production of monthly and other requested EHSS management reports, project updates. Determine and drive risk reduction activity. Ensuring training needs are EHSS activity are identified, and appropriate plans put in place were required. To develop divisional EHSS forecasts and support the wider Group EHSS forecast in the planning's, processes, and cost allocation of EHSS activities. Work with Directors of divisional area providing support, challenge, coaching and direction, whilst managing their own time and resource. Support in HR activities such as investigations, disciplinary and grievance processes in relation to EHSS matters. Ensure divisional locations have in place contractor, permits to work and visitor processes. Through auditing and review processes. Where required working Occupational Health providers. Understand and deliver change management processes. Able to make effective decisions to deliver corporate Objectives. Develop and responsible for controlling Divisional EHSS forecasts and budget. Company requirements to comply with any applicable legislation. Where serious or imminent danger is found or suspected the ability to stop process/production or location undertaking such activity until safety and environmental expectations/actions have been met. In the areas of EHSS to raise immediately to the Senior Manager any areas of immediate concern which could require the implementation of the Group Crisis Management Process. Feel comfortable raising concerns to the appropriate person, in areas outside of EHSS where these may have detrimental implications. Work with Directors, Managers, Supervisors, and local teams on day-to-day basis. No direct supervisory responsibility. Liaise with external legislative and insurance bodies as well as other EHSS related agencies. Excellent communicator both up and down with the organisation. Face to face in a coaching and developmental role, leading Shopfloor walks. Communicate with a variety of methods, including face-to-face, email/phone and teams/virtual meetings. Required to play an active role within Group, divisional and project meetings as needed. Devise, develop and present date to all levels of the business. Compile and circulate a monthly update/report to a divisional and to group level. Qualifications Qualified to appropriate diploma/NVQ/Trade or Technical level. Health, Safety and Environmental Knowledge in Manufacturing - Medical Device Environment (Preferred). Member of a recognised EHSS organisation (IOSH/IEMA) Pro-active in keeping up to date with both local and international EHSS developments, potential process changes and upcoming changes in applicable legislation. Good working knowledge of Microsoft and EHS software packages. Ability to communicate clearly and persuasively orally and in writing to a wide and varied audience. Ability to work autonomously and collaboratively relying on developed skills and knowledge to achieve EHSS objectives. Ability to analyse business needs and make recommendations based on sound business knowledge and commercial acumen. Ability to respond flexibly to change, sometime at short notice. Understanding of and ability to maintain confidentiality and proprietary data and systems. Salary & Benefits Up to £58,000 per annum Annual incentive bonus Life Cover Penson contribution up to 6% Dental Insurance Employee share scheme Other Information Exciting opportunity to lead a transformative project with significant organizational impact. Competitive salary package commensurate with experience. Opportunity to work with a dynamic and collaborative team focused on driving continuous improvement and excellence. How to Apply Apply now by submitting your CV below, alternatively you can send your CV to (see below) Please include "EHS Manager" in the subject line
Supply Chain & Warehousing Business Development Manager is required by a growing and very successful organisation to lead sales and business development of supply chain and warehousing services across the UK market. Required experience and skills: extensive experience in selling supply chain and warehousing solutions to retail companies, manufacturing organisations, FMCG sector, etc.; experience in managing teams of supply chain and warehousing consultants; good knowledge of supply chain and warehousing processes and the ability to translate it into new business offers, account development and stakeholder relationship building; strong leadership skills and ability to lead change while inspiring and developing sales teams; ability to build and maintain a robust sales pipeline through effective lead generation and prospecting while managing accounts and deal profitability; ability to develop and deliver large scale sales strategy
01/05/2024
Full time
Supply Chain & Warehousing Business Development Manager is required by a growing and very successful organisation to lead sales and business development of supply chain and warehousing services across the UK market. Required experience and skills: extensive experience in selling supply chain and warehousing solutions to retail companies, manufacturing organisations, FMCG sector, etc.; experience in managing teams of supply chain and warehousing consultants; good knowledge of supply chain and warehousing processes and the ability to translate it into new business offers, account development and stakeholder relationship building; strong leadership skills and ability to lead change while inspiring and developing sales teams; ability to build and maintain a robust sales pipeline through effective lead generation and prospecting while managing accounts and deal profitability; ability to develop and deliver large scale sales strategy
Job Description: Configuration Management Product Owner Salary: London ranging from £60,900 to £90,000 and National from £55,800 to £80,000 Job location: London/Leeds/Edinburgh The team/department This role will be part of the leadership team within Service Operations, as part of the Technology Resilience Division. We play a key role in delivering and governing core ITIL disciplines across Technology. You will work closely with Change management team and the wider Technology teams. What you will be doing (the role) The resource will own the CMDB process and backlog of work, reporting directly to the Service Operations Manager The resource will also be responsible for managing the existing two analyst roles, which will be shared between the closely related CMDB and IT Change disciplines. This flexible model allows for prioritised allocation of analyst resources based on demand from the Product Groups The role will drive the implementation of the CMDB Operating Model for the team, ensuring that the CMDB process, procedures and controls are Embedded and integrated into Service Operations and wider IT Service Management processes. They will chair and take the lead of the CMDB Forum, serving as a central point of coordination for ongoing changes in the CMDB. Additionally, the role will provide support to the Product Groups, assisting them with their CMDB data management responsibilities and offering necessary support to update the CDMB data where needed What you will get from the role? This is a key role that will be fundamental in transforming the CMDB across the FCA at a time of exciting transformation. You will be the CMDB SME for Technology and will be looked to for thought leadership and direction As a data led regulator, the CMDB underpins and enables so many aspects of Technology, this will be your opportunity to bring forward your ideas and experience to help us on that journey The role will give you exposure to a wide audience, including SLT members Enabling you to engage at all levels, building rapport It's important that you can be yourself at the FCA as that's when people are at their best, which is why we have Embedded Psychological Safety to enable you to succeed Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your life cycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash. The skills and experience you will have: We are a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role. Minimum Proven experience of Configuration Management strategy, design and CMDB data models Line Management Experience with the ability to communicate up to Head of Department (HoD) or equivalent levels Minimum ITIL V3 or ITIL4 Managing Professional intermediate qualification relevant to the role Essential Practical understanding of the processes that are part of the Service Transition life cycle phase Ability of detecting and resolving CMDB and CI data quality issues Experience of multi-supplier Service Delivery Operating Models Excellent communication, conflict resolution skills, and ability to liaise with senior stakeholders, internal customers and suppliers Good understanding of the importance of accurate CMDB data for operational and security purposes Setting configuration management scope and future direction Evidence of using ServiceNow in an operational role and ServiceNow ITOM Discovery and dashboards Experience with advanced reporting tools such as Tableau and Jira for backlog management About the FCA The FCA regulates the conduct of 50,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here. The FCA's Values & Diversity Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation, and delivers better regulation. The FCA is committed to achieving greater diversity across all levels of the organisations. Given this, we particularly welcome applications from women, disabled and minority ethnic candidates for our technical specialist role. Useful information Applications for this role close at 23:59 on 9th May 2024 This role is graded as Technical Specialist - Corporate If you are someone who is seeking that next challenge, and you have the experience and skills required, then please send me your CV. Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing.
01/05/2024
Full time
Job Description: Configuration Management Product Owner Salary: London ranging from £60,900 to £90,000 and National from £55,800 to £80,000 Job location: London/Leeds/Edinburgh The team/department This role will be part of the leadership team within Service Operations, as part of the Technology Resilience Division. We play a key role in delivering and governing core ITIL disciplines across Technology. You will work closely with Change management team and the wider Technology teams. What you will be doing (the role) The resource will own the CMDB process and backlog of work, reporting directly to the Service Operations Manager The resource will also be responsible for managing the existing two analyst roles, which will be shared between the closely related CMDB and IT Change disciplines. This flexible model allows for prioritised allocation of analyst resources based on demand from the Product Groups The role will drive the implementation of the CMDB Operating Model for the team, ensuring that the CMDB process, procedures and controls are Embedded and integrated into Service Operations and wider IT Service Management processes. They will chair and take the lead of the CMDB Forum, serving as a central point of coordination for ongoing changes in the CMDB. Additionally, the role will provide support to the Product Groups, assisting them with their CMDB data management responsibilities and offering necessary support to update the CDMB data where needed What you will get from the role? This is a key role that will be fundamental in transforming the CMDB across the FCA at a time of exciting transformation. You will be the CMDB SME for Technology and will be looked to for thought leadership and direction As a data led regulator, the CMDB underpins and enables so many aspects of Technology, this will be your opportunity to bring forward your ideas and experience to help us on that journey The role will give you exposure to a wide audience, including SLT members Enabling you to engage at all levels, building rapport It's important that you can be yourself at the FCA as that's when people are at their best, which is why we have Embedded Psychological Safety to enable you to succeed Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your life cycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash. The skills and experience you will have: We are a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role. Minimum Proven experience of Configuration Management strategy, design and CMDB data models Line Management Experience with the ability to communicate up to Head of Department (HoD) or equivalent levels Minimum ITIL V3 or ITIL4 Managing Professional intermediate qualification relevant to the role Essential Practical understanding of the processes that are part of the Service Transition life cycle phase Ability of detecting and resolving CMDB and CI data quality issues Experience of multi-supplier Service Delivery Operating Models Excellent communication, conflict resolution skills, and ability to liaise with senior stakeholders, internal customers and suppliers Good understanding of the importance of accurate CMDB data for operational and security purposes Setting configuration management scope and future direction Evidence of using ServiceNow in an operational role and ServiceNow ITOM Discovery and dashboards Experience with advanced reporting tools such as Tableau and Jira for backlog management About the FCA The FCA regulates the conduct of 50,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here. The FCA's Values & Diversity Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation, and delivers better regulation. The FCA is committed to achieving greater diversity across all levels of the organisations. Given this, we particularly welcome applications from women, disabled and minority ethnic candidates for our technical specialist role. Useful information Applications for this role close at 23:59 on 9th May 2024 This role is graded as Technical Specialist - Corporate If you are someone who is seeking that next challenge, and you have the experience and skills required, then please send me your CV. Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing.
SAP Data Senior Consultants/Managing Consultants are required with excellent track record working on SAP Data projects required. We are looking to speak with you about a pivotal role in fast growing UK Data team and SAP practice who have a number of SAP S4 HANA data projects. This is an excellent opportunity for SAP Data Senior/Managing Consultant to join a leading global Consulting organisation at a senior level with a clear career path to progress to Senior Management, Architect or Director grades. The SAP Data Senior/Managing Consultant will perform a key role in providing advisory services to clients around Data impacts/needs during SAP S4 projects. The SAP Data Senior/Managing Consultant will help clients define propositions that address the challenges of Data Migration and Data Management using a data led approach; leading the SAP data stream, working through analysis/design phases of projects/programmes. We have several roles at varying levels, hence the range on the salary side, we are keen to speak with Senior Consultants and SAP Data Manager/SME level people. The SME level will ultimately influence business stakeholders; giving oversight and leadership during the project life cycle relating to Data during implementation and testing phases. The SAP Data Senior Consultant will ideally have a breadth of knowledge across the following areas; Proven track record operating as a Data Consultant on SAP solution deployments with a focus in data and data process analysis. Deep knowledge and experience of managing large Data Migration projects in SAP environments, including ECC and some S4 HANA experience. Experience of several SAP Data Migration project life cycles, Innovative ideas towards Data Quality and Cleansing of Data particularly focused towards data migration. Keen to learn new tools and skills in the Data space, such as CBS ET, Data Services, and Information Steward. Based on the role requirements, the successful SAP Data Senior/Managing Consultant will be an effective communicator with a strong can-do attitude and willingness to share knowledge with and learn from their peers. There is a hybrid working model with good WFH opportunities, however the SAP Data Senior/Managing Consultant should be flexible and UK mobile but can live anywhere in the UK. Various projects are available spanning London, Home Counties, Midlands and the North West. The SAP Data Senior/Managing Consultant must have full rights to work in the UK without requiring work permit sponsorship. Our clients you will be required to provide documentary proof, prior to joining the Company that you are entitled to live and work in the UK.
01/05/2024
Full time
SAP Data Senior Consultants/Managing Consultants are required with excellent track record working on SAP Data projects required. We are looking to speak with you about a pivotal role in fast growing UK Data team and SAP practice who have a number of SAP S4 HANA data projects. This is an excellent opportunity for SAP Data Senior/Managing Consultant to join a leading global Consulting organisation at a senior level with a clear career path to progress to Senior Management, Architect or Director grades. The SAP Data Senior/Managing Consultant will perform a key role in providing advisory services to clients around Data impacts/needs during SAP S4 projects. The SAP Data Senior/Managing Consultant will help clients define propositions that address the challenges of Data Migration and Data Management using a data led approach; leading the SAP data stream, working through analysis/design phases of projects/programmes. We have several roles at varying levels, hence the range on the salary side, we are keen to speak with Senior Consultants and SAP Data Manager/SME level people. The SME level will ultimately influence business stakeholders; giving oversight and leadership during the project life cycle relating to Data during implementation and testing phases. The SAP Data Senior Consultant will ideally have a breadth of knowledge across the following areas; Proven track record operating as a Data Consultant on SAP solution deployments with a focus in data and data process analysis. Deep knowledge and experience of managing large Data Migration projects in SAP environments, including ECC and some S4 HANA experience. Experience of several SAP Data Migration project life cycles, Innovative ideas towards Data Quality and Cleansing of Data particularly focused towards data migration. Keen to learn new tools and skills in the Data space, such as CBS ET, Data Services, and Information Steward. Based on the role requirements, the successful SAP Data Senior/Managing Consultant will be an effective communicator with a strong can-do attitude and willingness to share knowledge with and learn from their peers. There is a hybrid working model with good WFH opportunities, however the SAP Data Senior/Managing Consultant should be flexible and UK mobile but can live anywhere in the UK. Various projects are available spanning London, Home Counties, Midlands and the North West. The SAP Data Senior/Managing Consultant must have full rights to work in the UK without requiring work permit sponsorship. Our clients you will be required to provide documentary proof, prior to joining the Company that you are entitled to live and work in the UK.
Microsoft Platform Lead - Power Apps & Automation Circa £65,000 + Excellent benefits Hybrid - 50/50 I am partnered with a leading infrastructure organisation who are going through a significant period of change and transformation. As such I'm looking for a Business Systems/Platform lead who will focus on the management and oversight of Microsoft technologies (namely Power Apps) and other no/low code automation solutions. This is a key management position with a focus on leadership and influence. I need someone with a technical background in Microsoft automation technologies, who can dip in technically where necessary but in the interim will be responsible for developing processes for the wider business. This is a newly created role so you will have autonomy and be able to shape the function and team as you need. Key Responsibilities Lead the design, development, and implementation of Microsoft-based business systems, with a focus on the Power Platform, including Power Apps. Process design around automation - looking at ways to improve efficiency across the business Work with wider technical teams to improve workflows and communication including working closely with IT to monitor security & performance Create documentation for automation processes and procedures To be considered for the role you should be able to demonstrate: Demonstrable experience working with Microsoft automation tools - namely Microsoft power apps Leadership/management experience Experience with Microsoft Dynamics is a plus Azure automation experience IE Powershell or RPA Automation tool of experience outside of Microsoft would be beneficial IE UIPath This is a hybrid split role with a real opportunity for you to make this role your own and shape it as you need to. There's a fantastic programme of works in the pipeline and the organisation can offer an excellent vibrant working environment with fantastic benefits. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
01/05/2024
Full time
Microsoft Platform Lead - Power Apps & Automation Circa £65,000 + Excellent benefits Hybrid - 50/50 I am partnered with a leading infrastructure organisation who are going through a significant period of change and transformation. As such I'm looking for a Business Systems/Platform lead who will focus on the management and oversight of Microsoft technologies (namely Power Apps) and other no/low code automation solutions. This is a key management position with a focus on leadership and influence. I need someone with a technical background in Microsoft automation technologies, who can dip in technically where necessary but in the interim will be responsible for developing processes for the wider business. This is a newly created role so you will have autonomy and be able to shape the function and team as you need. Key Responsibilities Lead the design, development, and implementation of Microsoft-based business systems, with a focus on the Power Platform, including Power Apps. Process design around automation - looking at ways to improve efficiency across the business Work with wider technical teams to improve workflows and communication including working closely with IT to monitor security & performance Create documentation for automation processes and procedures To be considered for the role you should be able to demonstrate: Demonstrable experience working with Microsoft automation tools - namely Microsoft power apps Leadership/management experience Experience with Microsoft Dynamics is a plus Azure automation experience IE Powershell or RPA Automation tool of experience outside of Microsoft would be beneficial IE UIPath This is a hybrid split role with a real opportunity for you to make this role your own and shape it as you need to. There's a fantastic programme of works in the pipeline and the organisation can offer an excellent vibrant working environment with fantastic benefits. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.