Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
17/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
17/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
Manager, Internal Audit - IT/Security Salary: open + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of experience in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Microsoft Office applications Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software. Security tools such as: CyberArk, Splunk, SailPoint Change management tools such as: ServiceNow, Jira, Confluence, GitHub Preferred Databases such as: Oracle, DB2, SQL Cloud-based solutions: AWS, Azure, Oracle Cloud, Workday Relevant Certifications Responsibilities Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality, and auditee experience.
17/05/2024
Full time
Manager, Internal Audit - IT/Security Salary: open + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of experience in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Microsoft Office applications Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software. Security tools such as: CyberArk, Splunk, SailPoint Change management tools such as: ServiceNow, Jira, Confluence, GitHub Preferred Databases such as: Oracle, DB2, SQL Cloud-based solutions: AWS, Azure, Oracle Cloud, Workday Relevant Certifications Responsibilities Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality, and auditee experience.
Manager, Internal Audit - IT/Security Salary: open + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of experience in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Microsoft Office applications Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software. Security tools such as: CyberArk, Splunk, SailPoint Change management tools such as: ServiceNow, Jira, Confluence, GitHub Preferred Databases such as: Oracle, DB2, SQL Cloud-based solutions: AWS, Azure, Oracle Cloud, Workday Relevant Certifications Responsibilities Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality, and auditee experience.
17/05/2024
Full time
Manager, Internal Audit - IT/Security Salary: open + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of experience in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Microsoft Office applications Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software. Security tools such as: CyberArk, Splunk, SailPoint Change management tools such as: ServiceNow, Jira, Confluence, GitHub Preferred Databases such as: Oracle, DB2, SQL Cloud-based solutions: AWS, Azure, Oracle Cloud, Workday Relevant Certifications Responsibilities Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality, and auditee experience.
Job Title: IT Engineering Manager - Technical Support Salary: £40,000+Benefits Location: Kidderminster, with monthly client and team visits in Leeds, Exeter, and London. Overview: Concept are working with a leading IT Managed Service Provider (MSP) in search of an experienced IT Engineering Manager to lead and empower their team of engineers across multiple UK locations. This role entails overseeing the engineering team, delivering technical support for escalations, and upholding service standards for key clients. Key Responsibilities: Team Management and Support: Provide steadfast management and support to engineers stationed in Leeds, Exeter, London, and remote locations, ensuring uniform support across all sites. Foster consistent communication through regular updates on company progress, service status, and promptly address any concerns. Conduct monthly remote site meetings, bi-monthly one-on-one sessions, and quarterly team gatherings in Kidderminster. Technical Escalation and Operational Support: Act as the primary escalation point for technical issues, resolving them promptly to maintain operational efficiency. Offer comprehensive desktop support, addressing hardware, software, and network glitches as needed. Ensure timely response to support requests via ticketing systems, email, and phone, ensuring swift issue resolution. Communication, Reporting, and Documentation: Establish and uphold a robust communication framework through formal and ad hoc meetings. Provide timely updates on service metrics and develop action plans to address client concerns. Support reporting needs such as stock audits and prepare for scheduled or ad hoc meetings. Document internal procedures, maintain a knowledge base, and mitigate potential client-facing risks. Facilitate seamless communication channels between engineers and stakeholders to ensure operational excellence. Key Technical Skills & Qualifications: Demonstrated experience in managing engineering teams with a focus on continuous improvement and quality development. Proficiency in organising engineer workloads and setting targets to ensure optimal performance. Strong background in 2nd Line Desktop Support roles, with a knack for diagnosing and resolving technical issues. Comprehensive understanding of computer systems, mobile devices, and tech products. Proficiency in Windows, MacOS, Microsoft Office, and Active Directory, with knowledge of network security and antivirus programs. Exceptional problem-solving and communication skills, coupled with a customer-centric approach. Relevant certifications such as CompTIA A+ or Microsoft Certified Professional are advantageous. DBS clearance and residency in the UK for the past 5 years are required. Flexibility for on-call support and the ability to lift moderately heavy objects are necessary.
17/05/2024
Full time
Job Title: IT Engineering Manager - Technical Support Salary: £40,000+Benefits Location: Kidderminster, with monthly client and team visits in Leeds, Exeter, and London. Overview: Concept are working with a leading IT Managed Service Provider (MSP) in search of an experienced IT Engineering Manager to lead and empower their team of engineers across multiple UK locations. This role entails overseeing the engineering team, delivering technical support for escalations, and upholding service standards for key clients. Key Responsibilities: Team Management and Support: Provide steadfast management and support to engineers stationed in Leeds, Exeter, London, and remote locations, ensuring uniform support across all sites. Foster consistent communication through regular updates on company progress, service status, and promptly address any concerns. Conduct monthly remote site meetings, bi-monthly one-on-one sessions, and quarterly team gatherings in Kidderminster. Technical Escalation and Operational Support: Act as the primary escalation point for technical issues, resolving them promptly to maintain operational efficiency. Offer comprehensive desktop support, addressing hardware, software, and network glitches as needed. Ensure timely response to support requests via ticketing systems, email, and phone, ensuring swift issue resolution. Communication, Reporting, and Documentation: Establish and uphold a robust communication framework through formal and ad hoc meetings. Provide timely updates on service metrics and develop action plans to address client concerns. Support reporting needs such as stock audits and prepare for scheduled or ad hoc meetings. Document internal procedures, maintain a knowledge base, and mitigate potential client-facing risks. Facilitate seamless communication channels between engineers and stakeholders to ensure operational excellence. Key Technical Skills & Qualifications: Demonstrated experience in managing engineering teams with a focus on continuous improvement and quality development. Proficiency in organising engineer workloads and setting targets to ensure optimal performance. Strong background in 2nd Line Desktop Support roles, with a knack for diagnosing and resolving technical issues. Comprehensive understanding of computer systems, mobile devices, and tech products. Proficiency in Windows, MacOS, Microsoft Office, and Active Directory, with knowledge of network security and antivirus programs. Exceptional problem-solving and communication skills, coupled with a customer-centric approach. Relevant certifications such as CompTIA A+ or Microsoft Certified Professional are advantageous. DBS clearance and residency in the UK for the past 5 years are required. Flexibility for on-call support and the ability to lift moderately heavy objects are necessary.
Key Accountabilities: To support the Technical Service Manager(s) and Team Leader in maintaining the operational status, and maximising availability of assets to programme demanders. Resolution of significant issues. Maintain and promote high personal standards in environment, safety, health, security, and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Deliver Technical Excellence Provide a resilient cost effective highly available infrastructure to the business on top of which hosted services can be deployed, managed, and maintained. To manage the day-to-day sustainment of Infrastructure Systems, ensuring that planning, end-user impact, change management and problem management are properly addressed and monitored to ensure that deadlines, budgets, and service levels are met, and results delivered. Be responsible for diagnosing and following through to resolution any problems, escalating to team members or other teams and vendors when required. Build relationships with other teams within IT Operations to enable better support and communications. To maintain technical skills to allow us to benefit from new and emerging technologies to make supportive decisions. Attend technical briefing/support groups. Understand and develop support system road maps. Experience around packaging applications Moving from windows 10 to windows 11 Skills/Experience: Must have: Microsoft Configuration Manager Microsoft AppV PowerShell Scripting Desirable Skills: Ivanti Workspace control Ivanti Device and Application Control Advanced Installer and InstallShield. Sometime MSI studio Group Policy If you feel you have the skills and experience needed for this role; please do apply now.
17/05/2024
Project-based
Key Accountabilities: To support the Technical Service Manager(s) and Team Leader in maintaining the operational status, and maximising availability of assets to programme demanders. Resolution of significant issues. Maintain and promote high personal standards in environment, safety, health, security, and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Deliver Technical Excellence Provide a resilient cost effective highly available infrastructure to the business on top of which hosted services can be deployed, managed, and maintained. To manage the day-to-day sustainment of Infrastructure Systems, ensuring that planning, end-user impact, change management and problem management are properly addressed and monitored to ensure that deadlines, budgets, and service levels are met, and results delivered. Be responsible for diagnosing and following through to resolution any problems, escalating to team members or other teams and vendors when required. Build relationships with other teams within IT Operations to enable better support and communications. To maintain technical skills to allow us to benefit from new and emerging technologies to make supportive decisions. Attend technical briefing/support groups. Understand and develop support system road maps. Experience around packaging applications Moving from windows 10 to windows 11 Skills/Experience: Must have: Microsoft Configuration Manager Microsoft AppV PowerShell Scripting Desirable Skills: Ivanti Workspace control Ivanti Device and Application Control Advanced Installer and InstallShield. Sometime MSI studio Group Policy If you feel you have the skills and experience needed for this role; please do apply now.
Our client a prestigious global enterprise has an opening for an Live Services Manager to join their UK office based in London. This role is responsible for the management and delivery of in-person, hybrid and virtual meetings & events through their full life production cycle. Responsibilities: Support in the development and implementation of Live offer and growth plan through existing clients and procurement of new business. Support in the identifying and exploiting opportunities within the company by raising the profile of the team and offer. Prepare and write effective proposals and statements of work. Manage Live clients on a day-to-day basis, taking responsibility for the successful delivery of projects and the quality of service provided to them. Help clients to determine the best solutions to meet the communications needs of each event (such as live experience design, presentation management and production, network infrastructure, codecs/streaming formats). Price and run projects commercially ensuing that all quotes correctly reflect the level of service that is being delivered. Oversee the successful delivery of in-person, hybrid and virtual meetings & events from concept to event to archive. Demonstrate the ability to lead complex projects and manage the project teams. Plan and manage the resourcing of projects over the year, identifying pinch points and gaps in the schedule. Demonstrate a strong interest in and awareness of the innovative tools and applications for meetings and events and keep up to date with trends in the business. Demonstrate a good knowledge of all aspects of audio-visual production and presentation technology, broadcast streaming encoding equipment and software. Seek and look for best practice on production technology, broadcast platforms and players, advising on where the business should develop and grow. Skills Required: A proven track record of experience running in-person, hybrid and virtual meetings & events for corporate companies. The ability to operate effectively in a highly pressured live event environment to the highest possible standards within tight deadlines. Excellent organisational, planning, management, and communication skills. Demonstrate successful live, hybrid and virtual event and on-demand streaming. Able to collaboration successfully with teams across multiple projects. A good understanding and general ability to work with audio-visual production technologies across, lighting, video and sound for live meetings and events; web streaming technology management including analogue phone lines, video conferencing, ISDN, IP, fibre and satellite distribution. Understanding of corporate presentation platform and technologies including media Servers web compression technologies Flash/Windows Media and browser compatibilities. Familiarity with Content Management Systems. Good knowledge of encoding software (Wire cast, FMLE). Good knowledge of HTML, CSS, Microsoft Office. Basic knowledge of Photoshop and AV Editing Tools. High Proficiency with Microsoft Office (Word, Excel, and PowerPoint). Strong interest in and awareness of the social media and live event and webcasting world.
17/05/2024
Full time
Our client a prestigious global enterprise has an opening for an Live Services Manager to join their UK office based in London. This role is responsible for the management and delivery of in-person, hybrid and virtual meetings & events through their full life production cycle. Responsibilities: Support in the development and implementation of Live offer and growth plan through existing clients and procurement of new business. Support in the identifying and exploiting opportunities within the company by raising the profile of the team and offer. Prepare and write effective proposals and statements of work. Manage Live clients on a day-to-day basis, taking responsibility for the successful delivery of projects and the quality of service provided to them. Help clients to determine the best solutions to meet the communications needs of each event (such as live experience design, presentation management and production, network infrastructure, codecs/streaming formats). Price and run projects commercially ensuing that all quotes correctly reflect the level of service that is being delivered. Oversee the successful delivery of in-person, hybrid and virtual meetings & events from concept to event to archive. Demonstrate the ability to lead complex projects and manage the project teams. Plan and manage the resourcing of projects over the year, identifying pinch points and gaps in the schedule. Demonstrate a strong interest in and awareness of the innovative tools and applications for meetings and events and keep up to date with trends in the business. Demonstrate a good knowledge of all aspects of audio-visual production and presentation technology, broadcast streaming encoding equipment and software. Seek and look for best practice on production technology, broadcast platforms and players, advising on where the business should develop and grow. Skills Required: A proven track record of experience running in-person, hybrid and virtual meetings & events for corporate companies. The ability to operate effectively in a highly pressured live event environment to the highest possible standards within tight deadlines. Excellent organisational, planning, management, and communication skills. Demonstrate successful live, hybrid and virtual event and on-demand streaming. Able to collaboration successfully with teams across multiple projects. A good understanding and general ability to work with audio-visual production technologies across, lighting, video and sound for live meetings and events; web streaming technology management including analogue phone lines, video conferencing, ISDN, IP, fibre and satellite distribution. Understanding of corporate presentation platform and technologies including media Servers web compression technologies Flash/Windows Media and browser compatibilities. Familiarity with Content Management Systems. Good knowledge of encoding software (Wire cast, FMLE). Good knowledge of HTML, CSS, Microsoft Office. Basic knowledge of Photoshop and AV Editing Tools. High Proficiency with Microsoft Office (Word, Excel, and PowerPoint). Strong interest in and awareness of the social media and live event and webcasting world.
Full Stack Developer (Python & React) Energy Trading Hybrid (London) Cititec Talent is partnered with a key client who are supporting the Energy Marketing and Trading (EM&T) sector in delivering cutting-edge solutions. We're seeking a skilled individual to assist our Team Manager in energy trading systems development, ensuring solutions align with the evolving needs of our business. Responsibilities: Foster strong relationships with product owner(s) to understand and address development requirements. Execute development tasks while adhering to design principles and promoting component refactoring. Take ownership of the Front End code Deliver development work on time and within budget, maintaining high quality and ensuring future scalability. Conduct peer reviews and unit tests to uphold code integrity and standards. Generate comprehensive component test reports to assess solution efficacy and quality. Collaborate on test script creation and execution across various testing phases. Provide effort estimates for software development tasks. Requirements: Proficiency in financial and physical commodity trading software development. Strong with Python, React, and familiar with or open to working with Svelte Experience implementing software solutions for derivative trading and complex structured options. Familiarity with market data analysis and valuation techniques. Knowledge of market risk management, including option greeks, VaR, and PaR. Demonstrated expertise in designing and developing large distributed platforms. Experience working within a DevOps environment, with a focus on appropriate development methodologies.
17/05/2024
Full time
Full Stack Developer (Python & React) Energy Trading Hybrid (London) Cititec Talent is partnered with a key client who are supporting the Energy Marketing and Trading (EM&T) sector in delivering cutting-edge solutions. We're seeking a skilled individual to assist our Team Manager in energy trading systems development, ensuring solutions align with the evolving needs of our business. Responsibilities: Foster strong relationships with product owner(s) to understand and address development requirements. Execute development tasks while adhering to design principles and promoting component refactoring. Take ownership of the Front End code Deliver development work on time and within budget, maintaining high quality and ensuring future scalability. Conduct peer reviews and unit tests to uphold code integrity and standards. Generate comprehensive component test reports to assess solution efficacy and quality. Collaborate on test script creation and execution across various testing phases. Provide effort estimates for software development tasks. Requirements: Proficiency in financial and physical commodity trading software development. Strong with Python, React, and familiar with or open to working with Svelte Experience implementing software solutions for derivative trading and complex structured options. Familiarity with market data analysis and valuation techniques. Knowledge of market risk management, including option greeks, VaR, and PaR. Demonstrated expertise in designing and developing large distributed platforms. Experience working within a DevOps environment, with a focus on appropriate development methodologies.
We are currently looking on behalf of one of our important clients for an IT Quality Assurance & CSV Manager (German Speaking). The role is a permanent position based in Solothurn Canton & comes with some home office allowance. Your Role: Carry out personnel, technical & people life cycle management of a IT QA & CSV team. Act as a key contact person & all-rounder in the field of IT Quality Assurance & Computer Systems Validation. Advise & support system owners, project managers or suppliers in the validation of computer systems according to internal & external GxP/GAMP specifications (eg in the field of production systems SW, SW development, MES or database systems). Independently prepare the necessary documentation & execution of tests. Support the continuous development of IT processes (eg further development of internal CSV processes or certification of IT service areas according to ISO 27001: Information Security). Act as a key contact person as a CSV expert for customers & audits. Review & approval CSV & system documentation. Your Skills: At least 5 years of relevant professional experience including experience in IT Quality Assurance, Computer Systems Validation & Computer Software Assurance. A sound knowledge of IT Security, GDPR & IT Systems & Infrastructure. Experienced with Q-Systems (eg EU: Annex 11/FDA: 21CFR Part 11). Ideally experienced in the Medical Technology Sector. A knowledge of important IT Standards & Methods (eg ISO27001, ISO 80002-2, ITIL) or ISO 13485:2016 QMS for Medical Devices. Your Profile: Completed relevant Scientific or Technical University Degree. Strong communication skills, assertive & highly quality-oriented. Fluent English & good German language skills (to at least B2 Level) are a mandatory requirement.
17/05/2024
Full time
We are currently looking on behalf of one of our important clients for an IT Quality Assurance & CSV Manager (German Speaking). The role is a permanent position based in Solothurn Canton & comes with some home office allowance. Your Role: Carry out personnel, technical & people life cycle management of a IT QA & CSV team. Act as a key contact person & all-rounder in the field of IT Quality Assurance & Computer Systems Validation. Advise & support system owners, project managers or suppliers in the validation of computer systems according to internal & external GxP/GAMP specifications (eg in the field of production systems SW, SW development, MES or database systems). Independently prepare the necessary documentation & execution of tests. Support the continuous development of IT processes (eg further development of internal CSV processes or certification of IT service areas according to ISO 27001: Information Security). Act as a key contact person as a CSV expert for customers & audits. Review & approval CSV & system documentation. Your Skills: At least 5 years of relevant professional experience including experience in IT Quality Assurance, Computer Systems Validation & Computer Software Assurance. A sound knowledge of IT Security, GDPR & IT Systems & Infrastructure. Experienced with Q-Systems (eg EU: Annex 11/FDA: 21CFR Part 11). Ideally experienced in the Medical Technology Sector. A knowledge of important IT Standards & Methods (eg ISO27001, ISO 80002-2, ITIL) or ISO 13485:2016 QMS for Medical Devices. Your Profile: Completed relevant Scientific or Technical University Degree. Strong communication skills, assertive & highly quality-oriented. Fluent English & good German language skills (to at least B2 Level) are a mandatory requirement.
Position Available : Supplier Relationship Manager Location : Hertfordshire (Hybrid) & Dynamic Working Hours Salary : Up to £52,000 + Company Bonus & Very Good Pension Package Experience needed : Experience of managing relationships with suppliers and improving supplier performance within a complex, high-technology manufacturing environment such as defence, aerospace, automotive, robotics, space & satellite technology, nuclear and similar. About the role We are a leading defence company who are at the forefront of innovation in the industry and your work will have a direct impact on the safety and security of the UK & our allies. We are currently have several Supplier Performance Manager roles available in our team who ensure effective Supplier performance, capability & Risk management. You'll be part of a team focused on managing how suppliers deliver goods and their quality while also working with other procurement professionals, colleagues from different departments, and suppliers. We offer additional training programs available to learn more about procurement and quality. What we need from you: Experience of managing a portfolio of suppliers daily, reporting on performance and resolving supply chain risks Evaluate supplier capabilities to meet current and future delivery requirements Proven track record in enhancing Supplier Performance (Delivery and Quality) through lean methodologies and relevant tools eg root cause analysis, 8D, 5 Whys Skilled in process flow creation, lead time analysis, capacity assessment, and sub-tier mapping for a comprehensive supplier understanding Strong problem-solving abilities, employing techniques like DMAIC for root cause analysis and improvement implementation Proactive in identifying and mitigating potential Supply Chain Risks, devising improvement and mitigation strategies If you would like to know more details about the position or want to register your interest, hit apply below. We'd love to hear from you!
17/05/2024
Full time
Position Available : Supplier Relationship Manager Location : Hertfordshire (Hybrid) & Dynamic Working Hours Salary : Up to £52,000 + Company Bonus & Very Good Pension Package Experience needed : Experience of managing relationships with suppliers and improving supplier performance within a complex, high-technology manufacturing environment such as defence, aerospace, automotive, robotics, space & satellite technology, nuclear and similar. About the role We are a leading defence company who are at the forefront of innovation in the industry and your work will have a direct impact on the safety and security of the UK & our allies. We are currently have several Supplier Performance Manager roles available in our team who ensure effective Supplier performance, capability & Risk management. You'll be part of a team focused on managing how suppliers deliver goods and their quality while also working with other procurement professionals, colleagues from different departments, and suppliers. We offer additional training programs available to learn more about procurement and quality. What we need from you: Experience of managing a portfolio of suppliers daily, reporting on performance and resolving supply chain risks Evaluate supplier capabilities to meet current and future delivery requirements Proven track record in enhancing Supplier Performance (Delivery and Quality) through lean methodologies and relevant tools eg root cause analysis, 8D, 5 Whys Skilled in process flow creation, lead time analysis, capacity assessment, and sub-tier mapping for a comprehensive supplier understanding Strong problem-solving abilities, employing techniques like DMAIC for root cause analysis and improvement implementation Proactive in identifying and mitigating potential Supply Chain Risks, devising improvement and mitigation strategies If you would like to know more details about the position or want to register your interest, hit apply below. We'd love to hear from you!
Harvey Nash Plc
Newcastle Upon Tyne, Tyne And Wear
We are seeking an experienced and motivated Project Coordinator/Manager to join a rapidly growing healthcare organisation committed to improving the patient journey through innovative technology solutions. Our client's vision is to revolutionize healthcare delivery by leveraging cutting-edge IT Technology and processes. As a Project Coordinato/Manager you will push their exciting initiatives to a new level of success. Your responsibilities will include: Client Liaison: Regularly engage with clients to understand their needs, expectations, and project requirements. Foster strong relationships with stakeholders, ensuring effective communication throughout the project life cycle. Efficient Onboarding and Integration: Oversee the onboarding process for IT solutions, ensuring seamless integration into existing systems. Collaborate with cross-functional teams (including developers, service desk and end-users) to streamline processes. Project Management: Develop detailed project plans, including timelines, milestones, and resource allocation. Monitor project progress, identify risks, and implement mitigation strategies. Ensure adherence to project scope, budget, and quality standards. Process Improvement: Continuously evaluate existing processes and identify areas for improvement. Implement best practices and optimize workflows to enhance efficiency. To excel in this role, you should possess the following qualifications: Strong understanding of project management methodologies (eg, Agile, Waterfall). Excellent communication skills and the ability to collaborate effectively with diverse teams. Exciting Growth: Be part of an organisation that's expanding rapidly and making a real impact in healthcare. Cutting-Edge Technology: Work with the latest IT solutions and contribute to meaningful projects. Collaborative Environment: Join a supportive team that values innovation and teamwork. The role requires the candidate to work in Newcastle Upon-Tyne on a regular basis. If you're passionate about healthcare and eager to drive transformative projects, we'd love to hear from you!
17/05/2024
Full time
We are seeking an experienced and motivated Project Coordinator/Manager to join a rapidly growing healthcare organisation committed to improving the patient journey through innovative technology solutions. Our client's vision is to revolutionize healthcare delivery by leveraging cutting-edge IT Technology and processes. As a Project Coordinato/Manager you will push their exciting initiatives to a new level of success. Your responsibilities will include: Client Liaison: Regularly engage with clients to understand their needs, expectations, and project requirements. Foster strong relationships with stakeholders, ensuring effective communication throughout the project life cycle. Efficient Onboarding and Integration: Oversee the onboarding process for IT solutions, ensuring seamless integration into existing systems. Collaborate with cross-functional teams (including developers, service desk and end-users) to streamline processes. Project Management: Develop detailed project plans, including timelines, milestones, and resource allocation. Monitor project progress, identify risks, and implement mitigation strategies. Ensure adherence to project scope, budget, and quality standards. Process Improvement: Continuously evaluate existing processes and identify areas for improvement. Implement best practices and optimize workflows to enhance efficiency. To excel in this role, you should possess the following qualifications: Strong understanding of project management methodologies (eg, Agile, Waterfall). Excellent communication skills and the ability to collaborate effectively with diverse teams. Exciting Growth: Be part of an organisation that's expanding rapidly and making a real impact in healthcare. Cutting-Edge Technology: Work with the latest IT solutions and contribute to meaningful projects. Collaborative Environment: Join a supportive team that values innovation and teamwork. The role requires the candidate to work in Newcastle Upon-Tyne on a regular basis. If you're passionate about healthcare and eager to drive transformative projects, we'd love to hear from you!
Enterprise Data Architect - Bath - Hybrid Hybrid working - 5 days per month in office. A leading organisation in the city of Bath is looking for a skilled data/enterprise architect to help them embark on the next stage of their digital transformation journey. You'll be working closely with the Chief Data & Technology Officer, and stakeholders, on the creation and measurements of the organisation's data strategy. You will lead the architecture of the organisations data hub, which will act as a source of quality data to derive data-driven services and insight. The ideal candidate will be an expert in the subject matter and a trusted partner within the organisation. They will be able to ensure solutions are aligned with the reference architecture to deliver maximum value to the organisation. They will also be able to use a wide-range of technology stacking including SaaS, PaaS, Commercial of the Shelf as well as in-house solutions. Main duties and responsibilities: Data Architecture Leadership Projects Portfolio and Delivery Project and Service Delivery Supplier Management Knowledge Development Relationship Building and Maintaining Essential Skills: Preferred degree level OR equivalent qualification in Data Architecture Experience working at a strategic level in a data/technology environment Knowledge and understanding of current data approaches, technologies and applications to business environments Be able to communicate professionally and collaboratively with colleagues, business stakeholders, analysts and project managers Able to set architectural standards, and to measure performance and effectiveness Strong influence and negotiation skills
17/05/2024
Full time
Enterprise Data Architect - Bath - Hybrid Hybrid working - 5 days per month in office. A leading organisation in the city of Bath is looking for a skilled data/enterprise architect to help them embark on the next stage of their digital transformation journey. You'll be working closely with the Chief Data & Technology Officer, and stakeholders, on the creation and measurements of the organisation's data strategy. You will lead the architecture of the organisations data hub, which will act as a source of quality data to derive data-driven services and insight. The ideal candidate will be an expert in the subject matter and a trusted partner within the organisation. They will be able to ensure solutions are aligned with the reference architecture to deliver maximum value to the organisation. They will also be able to use a wide-range of technology stacking including SaaS, PaaS, Commercial of the Shelf as well as in-house solutions. Main duties and responsibilities: Data Architecture Leadership Projects Portfolio and Delivery Project and Service Delivery Supplier Management Knowledge Development Relationship Building and Maintaining Essential Skills: Preferred degree level OR equivalent qualification in Data Architecture Experience working at a strategic level in a data/technology environment Knowledge and understanding of current data approaches, technologies and applications to business environments Be able to communicate professionally and collaboratively with colleagues, business stakeholders, analysts and project managers Able to set architectural standards, and to measure performance and effectiveness Strong influence and negotiation skills
SAP PP Module Leader Up to £50,000 + Benefits Remote We are looking for an SAP PP Leader whose main responsibilities will be to deliver enhancements and projects, guiding users to optimal solutions across multiple SAP Clients. Also, to configure software and write functional specifications for system improvements. You will also provide quality support of SAP PP systems to internal customer globally in line with the SLA targets. You will Assist It managers and business teams in the creating of SAP projects proposals detailing time/resource/risks involved. You will inform and train other team members and end users on changes to the system, including the creation of high-quality internal help documentation. Skills: 5+ SAP PP experience (support and projects). Extensive practical configuration experience (implementing planning, demand, capacity management and manufacturing processes within SAP ERP). Expert SAP PP technical knowledge with experience of interfaces to MES. Experience in translating business requests into clear functional requirements and ability to communicate complex IT concepts requests into clear functional requirements and ability to communicate complex IT concepts into understandable business language. Leadership skills to guide the business to optimal solutions.
17/05/2024
Full time
SAP PP Module Leader Up to £50,000 + Benefits Remote We are looking for an SAP PP Leader whose main responsibilities will be to deliver enhancements and projects, guiding users to optimal solutions across multiple SAP Clients. Also, to configure software and write functional specifications for system improvements. You will also provide quality support of SAP PP systems to internal customer globally in line with the SLA targets. You will Assist It managers and business teams in the creating of SAP projects proposals detailing time/resource/risks involved. You will inform and train other team members and end users on changes to the system, including the creation of high-quality internal help documentation. Skills: 5+ SAP PP experience (support and projects). Extensive practical configuration experience (implementing planning, demand, capacity management and manufacturing processes within SAP ERP). Expert SAP PP technical knowledge with experience of interfaces to MES. Experience in translating business requests into clear functional requirements and ability to communicate complex IT concepts requests into clear functional requirements and ability to communicate complex IT concepts into understandable business language. Leadership skills to guide the business to optimal solutions.
JOHN G RUSSELL (TRANSPORT) LTD (COATBRIDGE) SALARY - UP TO £40,000 p.a. As we continue to grow, we need to work as smart as we can, to keep all our team members safe, fulfilled, motivated, and empowered. To help us achieve this, we are seeking an enthusiastic Health & Safety Advisor. Based in Coatbridge, the successful candidate will identify, coordinate and drive improvements in Health and Safety, working closely with the Operational Management teams in our Rail, Transport, Engineering and Warehouse departments. The successful candidate will be an educationally experienced, innovative, and hands-on individual who is passionate about Health and Safety in a professional context. Key Responsibilities: Monitor compliance of company policy and procedures Investigate accidents / incidents thoroughly and report on findings Conduct root cause analysis and identify remedial actions Generating and reviewing Risk Assessment & Systems of Work Collate statistical information Take the lead in small scale projects Manage contractors (approvals, authorisation & permits) Participate in delivery of induction materials Work alongside already established supervisory team Basic facilities management Liaise with Group Health & Safety Manager as required Candidates should possess the following qualifications and skill set: NEBOSH General Certificate IOSH membership preferred Full driving licence Proven track record in an advisory capacity Experience in transport, warehousing & logistics environment beneficial Ability to work under pressure Good time management skills Good communication skills at all levels Good computing skills with ability to produce quality reports Job Type: Full-time Pay: Up to £40,000.00 per year Benefits: Company pension Free parking On-site parking Store Discount Schedule: : Monday to Friday 8am - 5pm Licence/Certification: NEBOSH Occupational Health and Safety Qualification (required) Work Location : In person
17/05/2024
Full time
JOHN G RUSSELL (TRANSPORT) LTD (COATBRIDGE) SALARY - UP TO £40,000 p.a. As we continue to grow, we need to work as smart as we can, to keep all our team members safe, fulfilled, motivated, and empowered. To help us achieve this, we are seeking an enthusiastic Health & Safety Advisor. Based in Coatbridge, the successful candidate will identify, coordinate and drive improvements in Health and Safety, working closely with the Operational Management teams in our Rail, Transport, Engineering and Warehouse departments. The successful candidate will be an educationally experienced, innovative, and hands-on individual who is passionate about Health and Safety in a professional context. Key Responsibilities: Monitor compliance of company policy and procedures Investigate accidents / incidents thoroughly and report on findings Conduct root cause analysis and identify remedial actions Generating and reviewing Risk Assessment & Systems of Work Collate statistical information Take the lead in small scale projects Manage contractors (approvals, authorisation & permits) Participate in delivery of induction materials Work alongside already established supervisory team Basic facilities management Liaise with Group Health & Safety Manager as required Candidates should possess the following qualifications and skill set: NEBOSH General Certificate IOSH membership preferred Full driving licence Proven track record in an advisory capacity Experience in transport, warehousing & logistics environment beneficial Ability to work under pressure Good time management skills Good communication skills at all levels Good computing skills with ability to produce quality reports Job Type: Full-time Pay: Up to £40,000.00 per year Benefits: Company pension Free parking On-site parking Store Discount Schedule: : Monday to Friday 8am - 5pm Licence/Certification: NEBOSH Occupational Health and Safety Qualification (required) Work Location : In person
Our leading Technology Client are looking for a talented and motivated Technical Writer to work closely with their platform engineering teams to help build and scale their business. You'll define documentation standards including organisation and structure, and assist in developing and editing high-quality, understandable, and accessible documentation. This will be needed for both technical and non-technical audiences, and produced in various forms, including wikis, HTML, and auto-generated documentation, such as self documenting code and configuration. This is an amazing opportunity to work for a world leading organisation in a supportive environment! The following skills/experience is essential: Proven experience as a Technical Writer/Technical Author/Content Manager Familiarity with Infrastructure technology (both on-prem and cloud) Excellent communication skills Salary: Up to £120,000 + bonus + package Location: London (work from home options available too) If you are interested in this position and meet the above requirements please apply immediately.
17/05/2024
Full time
Our leading Technology Client are looking for a talented and motivated Technical Writer to work closely with their platform engineering teams to help build and scale their business. You'll define documentation standards including organisation and structure, and assist in developing and editing high-quality, understandable, and accessible documentation. This will be needed for both technical and non-technical audiences, and produced in various forms, including wikis, HTML, and auto-generated documentation, such as self documenting code and configuration. This is an amazing opportunity to work for a world leading organisation in a supportive environment! The following skills/experience is essential: Proven experience as a Technical Writer/Technical Author/Content Manager Familiarity with Infrastructure technology (both on-prem and cloud) Excellent communication skills Salary: Up to £120,000 + bonus + package Location: London (work from home options available too) If you are interested in this position and meet the above requirements please apply immediately.
Microsoft Dynamics 365 - Finance & Supply Chain Management Hybrid/Remote Roles and Responsibilities: As a D365 F&SCM Architect/Developer specialising in Microsoft Business Application Technology, you will lead the development of all aspects of the technical/functional architecture and design for complex change projects/programmes. This will involve developing high-level designs/solution blueprints and managing their translation into low-level designs. As a Solution Architect, you will be expected to work concurrently on a portfolio of programmes, projects, and consultancy engagements. Work alongside technical architects and integration leads to craft power App solutions for interactions within D365 applications. Keep Senior Developers/Integration Leads/Technical Architects/Project Managers in the loop with regular progress updates and insights into any risks or challenges. Dive into technical design documents and integration design documents to ensure developments align with requirements. Contribute to development activities within assigned project teams, addressing known integrations and technical gaps. Adhere to best practices and guidelines, ensuring all code undergoes peer review and is thoroughly documented. Support regular quality audits for Implementation Programmers related to D365 F&SCM. Participate in routine meetings with technical team leads to share updates on workload and performance. Understand the performance implications of development techniques to be employed. Raise any risks or concerns promptly to senior team members. Preferred Qualifications: Microsoft Dynamics 365 Certifications Bachelor's Degree in Computer Science, Computer Engineering, or a related field. Required Skills and Experience. Experience in business processes, including Finance, Manufacturing, Retail and Supply Chain. Dynamics 365 F&SCM/Finance and Operations. Proficiency in Power Automate. Enterprise Architecture principles and standards. Proficiency in T SQL Scripting/development. Ability to write detailed technical documentation clearly and concisely. Understanding of security design principles for D365 F&SCM and Azure components, including authorisation mechanisms. Desirable Skills: Microsoft Certifications Familiarity with Azure Data Factory. Knowledge of TFVC/Git and development control rules/processes. Familiarity with C#, X , Code Proficient in related technologies such as Microsoft Stack, M365, SharePoint, Microsoft Azure and Power BI Requirement: You must have the following visas/right to work to be eligible for this position: British Citizen, ILR, Dependant Visa, Pre-settled status etc. You must be UK-based to apply for this role. *If you don't have the right to work in the UK or are not located in the UK, you will be automatically rejected from the process due to client requirements. Apply Today!
17/05/2024
Full time
Microsoft Dynamics 365 - Finance & Supply Chain Management Hybrid/Remote Roles and Responsibilities: As a D365 F&SCM Architect/Developer specialising in Microsoft Business Application Technology, you will lead the development of all aspects of the technical/functional architecture and design for complex change projects/programmes. This will involve developing high-level designs/solution blueprints and managing their translation into low-level designs. As a Solution Architect, you will be expected to work concurrently on a portfolio of programmes, projects, and consultancy engagements. Work alongside technical architects and integration leads to craft power App solutions for interactions within D365 applications. Keep Senior Developers/Integration Leads/Technical Architects/Project Managers in the loop with regular progress updates and insights into any risks or challenges. Dive into technical design documents and integration design documents to ensure developments align with requirements. Contribute to development activities within assigned project teams, addressing known integrations and technical gaps. Adhere to best practices and guidelines, ensuring all code undergoes peer review and is thoroughly documented. Support regular quality audits for Implementation Programmers related to D365 F&SCM. Participate in routine meetings with technical team leads to share updates on workload and performance. Understand the performance implications of development techniques to be employed. Raise any risks or concerns promptly to senior team members. Preferred Qualifications: Microsoft Dynamics 365 Certifications Bachelor's Degree in Computer Science, Computer Engineering, or a related field. Required Skills and Experience. Experience in business processes, including Finance, Manufacturing, Retail and Supply Chain. Dynamics 365 F&SCM/Finance and Operations. Proficiency in Power Automate. Enterprise Architecture principles and standards. Proficiency in T SQL Scripting/development. Ability to write detailed technical documentation clearly and concisely. Understanding of security design principles for D365 F&SCM and Azure components, including authorisation mechanisms. Desirable Skills: Microsoft Certifications Familiarity with Azure Data Factory. Knowledge of TFVC/Git and development control rules/processes. Familiarity with C#, X , Code Proficient in related technologies such as Microsoft Stack, M365, SharePoint, Microsoft Azure and Power BI Requirement: You must have the following visas/right to work to be eligible for this position: British Citizen, ILR, Dependant Visa, Pre-settled status etc. You must be UK-based to apply for this role. *If you don't have the right to work in the UK or are not located in the UK, you will be automatically rejected from the process due to client requirements. Apply Today!
Job Title: RTE/Release Manager - CRM Program Location: Brussels, Belgium Duration: 6 months or more Rate: €650 - €800 per day (DOE) About the Role: We are seeking a highly experienced Release Train Engineer (RTE)/Release Manager to join our team for a CRM program based in Brussels. The ideal candidate will have extensive experience in managing releases and interdependencies across various streams within the program. This role requires someone with a senior level of expertise who can effectively manage the coordination of activities, particularly with Indian offshore teams. Key Responsibilities: Lead and coordinate release planning and execution activities for the CRM program. Manage interdependencies between different streams and releases to ensure smooth delivery. Work closely with Indian offshore teams, providing guidance and ensuring alignment with program objectives. Drive continuous improvement in release processes and practices to enhance efficiency and quality. Collaborate with stakeholders to identify and mitigate risks associated with releases. Provide leadership and mentorship to team members, fostering a culture of collaboration and accountability. Requirements: Proven experience as a Release Train Engineer (RTE) or Release Manager in large-scale CRM programs. Strong understanding of Agile methodologies, particularly in the context of release management. Experience working with Indian offshore teams, including effective communication and coordination. Excellent interpersonal and communication skills, with the ability to interact with stakeholders at all levels. Ability to manage complex interdependencies and navigate challenges effectively. Demonstrated leadership skills with a track record of driving results in a fast-paced environment. Prior experience in senior-level roles within IT or software development. English and French or Dutch language Additional Information: This is an exciting opportunity for a seasoned RTE/Release Manager to play a pivotal role in a high-profile CRM program. The position offers competitive compensation and the chance to work with a dynamic team in a collaborative environment. If you meet the above requirements and are ready to take on this challenge, we encourage you to apply and join us in shaping the future of our CRM program.
17/05/2024
Project-based
Job Title: RTE/Release Manager - CRM Program Location: Brussels, Belgium Duration: 6 months or more Rate: €650 - €800 per day (DOE) About the Role: We are seeking a highly experienced Release Train Engineer (RTE)/Release Manager to join our team for a CRM program based in Brussels. The ideal candidate will have extensive experience in managing releases and interdependencies across various streams within the program. This role requires someone with a senior level of expertise who can effectively manage the coordination of activities, particularly with Indian offshore teams. Key Responsibilities: Lead and coordinate release planning and execution activities for the CRM program. Manage interdependencies between different streams and releases to ensure smooth delivery. Work closely with Indian offshore teams, providing guidance and ensuring alignment with program objectives. Drive continuous improvement in release processes and practices to enhance efficiency and quality. Collaborate with stakeholders to identify and mitigate risks associated with releases. Provide leadership and mentorship to team members, fostering a culture of collaboration and accountability. Requirements: Proven experience as a Release Train Engineer (RTE) or Release Manager in large-scale CRM programs. Strong understanding of Agile methodologies, particularly in the context of release management. Experience working with Indian offshore teams, including effective communication and coordination. Excellent interpersonal and communication skills, with the ability to interact with stakeholders at all levels. Ability to manage complex interdependencies and navigate challenges effectively. Demonstrated leadership skills with a track record of driving results in a fast-paced environment. Prior experience in senior-level roles within IT or software development. English and French or Dutch language Additional Information: This is an exciting opportunity for a seasoned RTE/Release Manager to play a pivotal role in a high-profile CRM program. The position offers competitive compensation and the chance to work with a dynamic team in a collaborative environment. If you meet the above requirements and are ready to take on this challenge, we encourage you to apply and join us in shaping the future of our CRM program.
Do you have a passion for search engine optimisation, customer management and a strong ability for driving organic traffic If so this may be a position below for you! We are partnered with a dynamic data driven company looking for talented SEO Professional. In this company you will play a vital role in developing and implementing winning SEO strategies for multiple client accounts of varying size. You will work across various elements of technical SEO, which include local SEO and E-commerce SEO using different tools but also be confident in your approach to manage and retain customers too. In this role you will be supported by a wider team of content/copy professionals and also working alongside the Paid Media team. The business is very proud of their teams and you will be joining a business constantly on the road to success. This will be a permanent full time role, with hybrid working role which is commutable from areas of the North West, such as St Helens, Liverpool, Wigan and Warrington. Day to day: Develop and execute comprehensive SEO strategies for a variety of clients across different industries. Conduct in-depth keyword research and competitive analysis to identify high-potential opportunities. Optimize website content, on-page elements, and technical SEO factors to improve search engine ranking. Build high-quality backlinks through effective link-building strategies. Monitor website traffic, analyse SEO performance metrics, and report on results to clients. Stay up-to-date with the latest SEO trends and algorithm updates. Collaborate with content creators, web developers, and other team members to ensure a holistic SEO approach. Identify and recommend SEO tools and software to streamline processes. Prepare proposals and presentations for potential clients. Manage relationships with key clients and new customers. What you'll bring: Experience as an SEO Executive/Manager or similar either agency side or inhouse. Proven track record of success in increasing organic website traffic and search engine rankings. Strong understanding of SEO best practices and principles, including on-page optimization, technical SEO, and link building. Expertise in tools which could include Ahrefs, SEMrush, Google Search Console, Screaming Frog, Majestic and Surfer SEO. Excellent writing and communication skills, with the ability to explain complex SEO concepts to customer base. Analytics skills and a data-driven approach to problem-solving. Excellent organisational skills and a meticulous attention to detail. Passion for the digital marketing industry and a willingness to stay ahead of the curve. Ability to work effectively within a team environment. Please apply using the link below to be considered for this role.
17/05/2024
Full time
Do you have a passion for search engine optimisation, customer management and a strong ability for driving organic traffic If so this may be a position below for you! We are partnered with a dynamic data driven company looking for talented SEO Professional. In this company you will play a vital role in developing and implementing winning SEO strategies for multiple client accounts of varying size. You will work across various elements of technical SEO, which include local SEO and E-commerce SEO using different tools but also be confident in your approach to manage and retain customers too. In this role you will be supported by a wider team of content/copy professionals and also working alongside the Paid Media team. The business is very proud of their teams and you will be joining a business constantly on the road to success. This will be a permanent full time role, with hybrid working role which is commutable from areas of the North West, such as St Helens, Liverpool, Wigan and Warrington. Day to day: Develop and execute comprehensive SEO strategies for a variety of clients across different industries. Conduct in-depth keyword research and competitive analysis to identify high-potential opportunities. Optimize website content, on-page elements, and technical SEO factors to improve search engine ranking. Build high-quality backlinks through effective link-building strategies. Monitor website traffic, analyse SEO performance metrics, and report on results to clients. Stay up-to-date with the latest SEO trends and algorithm updates. Collaborate with content creators, web developers, and other team members to ensure a holistic SEO approach. Identify and recommend SEO tools and software to streamline processes. Prepare proposals and presentations for potential clients. Manage relationships with key clients and new customers. What you'll bring: Experience as an SEO Executive/Manager or similar either agency side or inhouse. Proven track record of success in increasing organic website traffic and search engine rankings. Strong understanding of SEO best practices and principles, including on-page optimization, technical SEO, and link building. Expertise in tools which could include Ahrefs, SEMrush, Google Search Console, Screaming Frog, Majestic and Surfer SEO. Excellent writing and communication skills, with the ability to explain complex SEO concepts to customer base. Analytics skills and a data-driven approach to problem-solving. Excellent organisational skills and a meticulous attention to detail. Passion for the digital marketing industry and a willingness to stay ahead of the curve. Ability to work effectively within a team environment. Please apply using the link below to be considered for this role.
NO SPONSORSHIP Principal, Product Manager - Financial Risk Management and Systems SALARY: $190k plus 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite Looking for a candidate with experience as a product manager/owner agile product manager experience financial services general security markets derivatives knowledge multiple asset classes like equities interest rates volatility commodities foreign currencies risk pillar specify control counter party clearing statements of derivatives financial risk management and regulated capital markets infrastructure Jira confluence tableau MS Applications 10 years of financial risk management Summary: The Product Owner at the will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Primary Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Stakeholder Engagement and Management o Act as the primary point of contact for stakeholders regarding the product backlog and product development o Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining OCC's Products o Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria o Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog o Maintain direct communications with senior and middle management o Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed o Maintain Product Vision and Roadmap o Understand regulatory requirements and drivers impacting development goals and plans o Evaluate product changes and recommend needed process and system changes o Develop functional capabilities within the organization by driving innovation and continuous process improvements o Collaborate with cross-functional teams to define and prioritize the product backlog o Refine the product backlog to ensure that it is ready for development o Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. o Collaborate with technology partners and teams to drive strategic plans for the system development, integration and deployment o Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner o Document and/or sign-off on acceptance criteria for user stories o Ensure that the product backlog is transparent, visible, and understood by all stakeholders o Ensure there is a clear traceability of requirements to deliverables o Ensure the product complies with all non-functional requirements o Comply with all product delivery controls and procedures Product Leadership Product Delivery Product Integrity Quality Management Team Leadership Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Technical Skills: Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Education and/or Experience: Bachelor's degree MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
16/05/2024
Full time
NO SPONSORSHIP Principal, Product Manager - Financial Risk Management and Systems SALARY: $190k plus 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite Looking for a candidate with experience as a product manager/owner agile product manager experience financial services general security markets derivatives knowledge multiple asset classes like equities interest rates volatility commodities foreign currencies risk pillar specify control counter party clearing statements of derivatives financial risk management and regulated capital markets infrastructure Jira confluence tableau MS Applications 10 years of financial risk management Summary: The Product Owner at the will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Primary Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Stakeholder Engagement and Management o Act as the primary point of contact for stakeholders regarding the product backlog and product development o Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining OCC's Products o Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria o Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog o Maintain direct communications with senior and middle management o Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed o Maintain Product Vision and Roadmap o Understand regulatory requirements and drivers impacting development goals and plans o Evaluate product changes and recommend needed process and system changes o Develop functional capabilities within the organization by driving innovation and continuous process improvements o Collaborate with cross-functional teams to define and prioritize the product backlog o Refine the product backlog to ensure that it is ready for development o Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. o Collaborate with technology partners and teams to drive strategic plans for the system development, integration and deployment o Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner o Document and/or sign-off on acceptance criteria for user stories o Ensure that the product backlog is transparent, visible, and understood by all stakeholders o Ensure there is a clear traceability of requirements to deliverables o Ensure the product complies with all non-functional requirements o Comply with all product delivery controls and procedures Product Leadership Product Delivery Product Integrity Quality Management Team Leadership Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Technical Skills: Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Education and/or Experience: Bachelor's degree MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
*We are unable to sponsor as this is a permanent Full time role* *Hybrid 3 days onsite 2 days remote* A prestigious company is looking for a Vendor Quality Assurance Manager. This manager will focus on managing all the outsourced vendors for all technical quality assurance. This manager will be managing 25-30 onshore and offshore resources. This includes QA for applications, datacenter, Back End technology, Microsoft products, etc. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Encourages fiscal responsibility and maintains confidentiality. Technologies/Software Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
16/05/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* *Hybrid 3 days onsite 2 days remote* A prestigious company is looking for a Vendor Quality Assurance Manager. This manager will focus on managing all the outsourced vendors for all technical quality assurance. This manager will be managing 25-30 onshore and offshore resources. This includes QA for applications, datacenter, Back End technology, Microsoft products, etc. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Encourages fiscal responsibility and maintains confidentiality. Technologies/Software Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint