I am looking for an experienced Infrastructure Support Technician who wants to work 37.5 hours a week in fantastic business that really supports learning and development for a salary up to £40k and a host of fantastic benefits Client Details A Leading Financial Services Business Description You'll be joining a leading Financial Services company in providing solutions and improvements to their systems. This role will involve overseeing the businesses Infrastructure, as well as the testing of systems and maintenance. To be successful in this role you will be able to demonstrate the following: Acting as an escalation point you will provide 3rd line support and maintenance for all IT Systems. You will have a strong understanding of Hyper-V, ESXI, and Azure. Exposure to Networking & Security - TCP/IP, DNS, DHCP, IPsec, VoIP, Firewall's, Switches and Routers. In this role you will have responsibility for leading Infrastructure projects so exposure of this would be highly advantageous. Having a basic understanding of SQL would be desirable. You will have experience with backup methodologies ideally using Veeam. Profile This role would suit an individual that has a passion for working within Technology, and wants to learn and develop within Infrastructure. Job Offer This company has a track record of really looking after its employees by continually investing in longer term career and skills development on an individual basis. If this sounds like your ideal next move and you're able to work in the Glasgow office 5 days per week then please apply NOW as this role will definitely not be around for long.
17/05/2024
Full time
I am looking for an experienced Infrastructure Support Technician who wants to work 37.5 hours a week in fantastic business that really supports learning and development for a salary up to £40k and a host of fantastic benefits Client Details A Leading Financial Services Business Description You'll be joining a leading Financial Services company in providing solutions and improvements to their systems. This role will involve overseeing the businesses Infrastructure, as well as the testing of systems and maintenance. To be successful in this role you will be able to demonstrate the following: Acting as an escalation point you will provide 3rd line support and maintenance for all IT Systems. You will have a strong understanding of Hyper-V, ESXI, and Azure. Exposure to Networking & Security - TCP/IP, DNS, DHCP, IPsec, VoIP, Firewall's, Switches and Routers. In this role you will have responsibility for leading Infrastructure projects so exposure of this would be highly advantageous. Having a basic understanding of SQL would be desirable. You will have experience with backup methodologies ideally using Veeam. Profile This role would suit an individual that has a passion for working within Technology, and wants to learn and develop within Infrastructure. Job Offer This company has a track record of really looking after its employees by continually investing in longer term career and skills development on an individual basis. If this sounds like your ideal next move and you're able to work in the Glasgow office 5 days per week then please apply NOW as this role will definitely not be around for long.
IT Technician - Hybrid working - Rural Office Location Wiltshire The site is commutable from Devizes, Basingstoke, Andover, Bath, Amesbury, Swindon, Trowbridge, Chippenham, Marlborough. Primary duties Working in a Security Cleared Environment Supporting and maintaining IT services and providing support to users via the IT Service Desk Handle and manage incoming calls to the IT Service Desk and log within the Service Management tool. Ensuring all IT Incidents and Service Requests are resolved in a fast and efficient manner and recorded to the appropriate level Troubleshooting and fault diagnosis whilst ensuring data integrity is maintained Developing and following procedures for the provision of IT services, within the remit of the IT Desk, in conjunction with the IT Service Desk Team Leader and IT Service Manager Providing support and guidance to other department members, providing on-site support in regions as required, and coordinating and liaising with other IT Systems Technicians Ensuring Security Operating Procedures and other IT directives are carried out by users Technical Knowledge Needed Comprehensive knowledge of Microsoft operating systems and applications, especially Microsoft Office 2016+ and Windows 10 Comprehensive knowledge and experience of helpdesks and helpdesk software Comprehensive knowledge and experience of supporting distributed office environments Comprehensive knowledge and experience of desktop installation/imaging technologies Comprehensive knowledge and experience of Anti-virus software Knowledge of software licensing, in particular Microsoft Volume Licensing (Desirable) Knowledge of communication technologies including remote access (Dial-up/ADSL), leased lines, and domain names ITIL V3 Foundation. Ideal Experience and Attributes Proven, effective experience in an IT support role Ability to provide effective and efficient diagnosis and logging of IT Incidents and Service Requests (including over the telephone) Ability to effectively support desktop PCs (including PC hardware), peripherals, desktop/Office applications and server/Back Office applications Experience of working with ITIL processes Effective written and oral communication skills. Customer service orientation Results oriented Proactive, Flexible and Positive approach to work Respond effectively to conflicting work demands Ability to establish, maintain and develop effective working relationships. Must haves: Full valid UK driving licence Candidates must meet the UK residency requirements (min 5 years) to undergo MOD SC Clearance
17/05/2024
Full time
IT Technician - Hybrid working - Rural Office Location Wiltshire The site is commutable from Devizes, Basingstoke, Andover, Bath, Amesbury, Swindon, Trowbridge, Chippenham, Marlborough. Primary duties Working in a Security Cleared Environment Supporting and maintaining IT services and providing support to users via the IT Service Desk Handle and manage incoming calls to the IT Service Desk and log within the Service Management tool. Ensuring all IT Incidents and Service Requests are resolved in a fast and efficient manner and recorded to the appropriate level Troubleshooting and fault diagnosis whilst ensuring data integrity is maintained Developing and following procedures for the provision of IT services, within the remit of the IT Desk, in conjunction with the IT Service Desk Team Leader and IT Service Manager Providing support and guidance to other department members, providing on-site support in regions as required, and coordinating and liaising with other IT Systems Technicians Ensuring Security Operating Procedures and other IT directives are carried out by users Technical Knowledge Needed Comprehensive knowledge of Microsoft operating systems and applications, especially Microsoft Office 2016+ and Windows 10 Comprehensive knowledge and experience of helpdesks and helpdesk software Comprehensive knowledge and experience of supporting distributed office environments Comprehensive knowledge and experience of desktop installation/imaging technologies Comprehensive knowledge and experience of Anti-virus software Knowledge of software licensing, in particular Microsoft Volume Licensing (Desirable) Knowledge of communication technologies including remote access (Dial-up/ADSL), leased lines, and domain names ITIL V3 Foundation. Ideal Experience and Attributes Proven, effective experience in an IT support role Ability to provide effective and efficient diagnosis and logging of IT Incidents and Service Requests (including over the telephone) Ability to effectively support desktop PCs (including PC hardware), peripherals, desktop/Office applications and server/Back Office applications Experience of working with ITIL processes Effective written and oral communication skills. Customer service orientation Results oriented Proactive, Flexible and Positive approach to work Respond effectively to conflicting work demands Ability to establish, maintain and develop effective working relationships. Must haves: Full valid UK driving licence Candidates must meet the UK residency requirements (min 5 years) to undergo MOD SC Clearance
IT Support Technician - Maidstone - £30K + Benefits An excellent opportunity has arisen within a field leading client of ours currently looking for an IT Support Technician who will be the first point of contact for all staff across the group who may require IT support. To triage issues, determining whether it can be fixed immediately or needs escalating. What skills and experiences are essential to do this job? Excellent customer service mentality and skill set Dedicated to improving the service provided by the team and department Excellent communication skills and interface at all levels Excellent telephone manner Excellent organisational skills Excellent written and verbal communication with the ability to communicate complex/technical information Flexible and enthusiastic Articulate and confident Extremely pro-active approach to providing support Ability to effectively prioritize and execute tasks in a high-pressure environment Highly self-motivated and directed Keen attention to detail Team-oriented and skilled in working within a collaborative environment The ability and willingness to proactively take ownership of a task and follow it through to completion Proven experience working on a busy service desk/help desk Experience of the following is essential: Hands on experience of Office 365 Active Directory - Azure and On Prem Helpdesk Incident Logging and escalation Windows 10/11 MS Office suite MS Exchange Online Networking including: TCP IP Routing, VLAN, IP telephony Main duties of the role: Ensure that customer's expectations are met and exceeded Participate in and manage the processing of incoming calls to the Service Desk via both telephone, helpdesk system and e-mail to ensure courteous, timely and effective resolution of end user issues Undertake or delegate where required daily security checks to ensure we remain compliant and resilient to security breaches Work in collaboration with other departments to ensure the smooth delivery of projects, ensuring you monitor incident trends and anticipate potential problems for proactive resolution Providing desktop/laptop/Surface Pro support Diagnosing and resolving technical issues Escalating IT issues where necessary Setting up and configuring new laptops and desktops Installing authorised software to laptops and desktops Ensuring security and upgrades are applied to desktops and laptops and kept up to date Fault finding to laptops and desktops Reporting faults and maintaining logs on Servers, desktops and laptops Ensuring all logs for equipment and users are maintained Setting up new users and disabling expired accounts in accordance with HR requirements Ensuring that a high level of customer service and support is provided to all internal and external customer This really is an excellent opportunity to join a small team who can offer progression and development. For more information and a full job description, please contact Ben Turner at BRT Consulting.
17/05/2024
Full time
IT Support Technician - Maidstone - £30K + Benefits An excellent opportunity has arisen within a field leading client of ours currently looking for an IT Support Technician who will be the first point of contact for all staff across the group who may require IT support. To triage issues, determining whether it can be fixed immediately or needs escalating. What skills and experiences are essential to do this job? Excellent customer service mentality and skill set Dedicated to improving the service provided by the team and department Excellent communication skills and interface at all levels Excellent telephone manner Excellent organisational skills Excellent written and verbal communication with the ability to communicate complex/technical information Flexible and enthusiastic Articulate and confident Extremely pro-active approach to providing support Ability to effectively prioritize and execute tasks in a high-pressure environment Highly self-motivated and directed Keen attention to detail Team-oriented and skilled in working within a collaborative environment The ability and willingness to proactively take ownership of a task and follow it through to completion Proven experience working on a busy service desk/help desk Experience of the following is essential: Hands on experience of Office 365 Active Directory - Azure and On Prem Helpdesk Incident Logging and escalation Windows 10/11 MS Office suite MS Exchange Online Networking including: TCP IP Routing, VLAN, IP telephony Main duties of the role: Ensure that customer's expectations are met and exceeded Participate in and manage the processing of incoming calls to the Service Desk via both telephone, helpdesk system and e-mail to ensure courteous, timely and effective resolution of end user issues Undertake or delegate where required daily security checks to ensure we remain compliant and resilient to security breaches Work in collaboration with other departments to ensure the smooth delivery of projects, ensuring you monitor incident trends and anticipate potential problems for proactive resolution Providing desktop/laptop/Surface Pro support Diagnosing and resolving technical issues Escalating IT issues where necessary Setting up and configuring new laptops and desktops Installing authorised software to laptops and desktops Ensuring security and upgrades are applied to desktops and laptops and kept up to date Fault finding to laptops and desktops Reporting faults and maintaining logs on Servers, desktops and laptops Ensuring all logs for equipment and users are maintained Setting up new users and disabling expired accounts in accordance with HR requirements Ensuring that a high level of customer service and support is provided to all internal and external customer This really is an excellent opportunity to join a small team who can offer progression and development. For more information and a full job description, please contact Ben Turner at BRT Consulting.
Description As part of a successful and growing Mechanical department, you'll support the team that's been delivering industry-leading design solutions for decades. Your organisational and communication skills will help you interact with internal and external contacts to deliver projects within time, quality and budget constraints. You'll also work to play an integral role in driving quality standards. You will be responsible for generating quality, accurate and detailed records of Building Services engineering project documentation, working within the requirements of the project BIM execution plan. Why this role? This is an opportunity to join a multidisciplinary team where you will take ownership and be inspired by innovation Great opportunity to grow your expertise and plug into a wider network of hundreds of engineering professionals to learn from Fantastic project variety working across multiple sectors You will join an office filled with dynamic, friendly and supportive people Responsibilities Be responsible for the production of schematic, general arrangement and detailed drawings in Revit in accordance with the relevant standards and procedures. Be responsible for carrying out clash detections of the Revit model and producing solutions to any clashes found. Ensure quality of delivery when producing or updating drawings to internal and/or customer standards. Work closely with other members of the design team to deliver safe, efficient and buildable solutions. Review specialist subcontractors/suppliers production BIM models and drawings for compliance with design intent Requirements Preferably qualified in either Revit or related Training/knowledge of the developing BIM Level 2 Delivery Ability to produce 2D & 3D Building Services design deliverables from concept through to fully co-ordinated detailed design Familiar with assurance processes, codes of practice, standards and relevant sections of statutory documentation Ability to liaise and co-ordinate with clients, Architects and all other members of the Design Team. Experience of clash detection/resolution process using both Navisworks and Revit. Knowledge of Cobie Data applicable to M&E drawings Eligible to pass criteria for security clearance ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
15/05/2024
Project-based
Description As part of a successful and growing Mechanical department, you'll support the team that's been delivering industry-leading design solutions for decades. Your organisational and communication skills will help you interact with internal and external contacts to deliver projects within time, quality and budget constraints. You'll also work to play an integral role in driving quality standards. You will be responsible for generating quality, accurate and detailed records of Building Services engineering project documentation, working within the requirements of the project BIM execution plan. Why this role? This is an opportunity to join a multidisciplinary team where you will take ownership and be inspired by innovation Great opportunity to grow your expertise and plug into a wider network of hundreds of engineering professionals to learn from Fantastic project variety working across multiple sectors You will join an office filled with dynamic, friendly and supportive people Responsibilities Be responsible for the production of schematic, general arrangement and detailed drawings in Revit in accordance with the relevant standards and procedures. Be responsible for carrying out clash detections of the Revit model and producing solutions to any clashes found. Ensure quality of delivery when producing or updating drawings to internal and/or customer standards. Work closely with other members of the design team to deliver safe, efficient and buildable solutions. Review specialist subcontractors/suppliers production BIM models and drawings for compliance with design intent Requirements Preferably qualified in either Revit or related Training/knowledge of the developing BIM Level 2 Delivery Ability to produce 2D & 3D Building Services design deliverables from concept through to fully co-ordinated detailed design Familiar with assurance processes, codes of practice, standards and relevant sections of statutory documentation Ability to liaise and co-ordinate with clients, Architects and all other members of the Design Team. Experience of clash detection/resolution process using both Navisworks and Revit. Knowledge of Cobie Data applicable to M&E drawings Eligible to pass criteria for security clearance ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
Position Available: Manufacturing Technician Location: Henlow & Dynamic Working Hours Salary: Up to £39,000 + Paid Overtime & Company Bonus & Very Good Pension Package + Subsidised Canteen About the role We are a leading defence company who are at the forefront of innovation in the industry and your work will have a direct impact on the safety and security of the UK & our allies. We are currently looking for a Mechanical Manufacturing Technician to work in our team. In this role you will support the team in: Ensuring manufacturing build times are met. Maintaining a safe working environment and a good housekeeping policy. Ensuring compliance across all stages of the manufacturing process. Communicating best practice to other team members. Maintaining product certification and approval via regular audits. Certifying products in line with product certification procedures. What we need from you: Formal technical engineering/craft apprenticeship to NVQ Level 3/TR23/TR21 is essential for this role. Formal further education certificate to HNC or equivalent certificate is a plus. Ideally have manual handling training but not essential, training can be provided. Ideally training (Including overhead cranes) but not essential, training can be provided. The successful candidate should be a team player who is able to demonstrate customer focus. They should also have proven planning and organising skills and be flexible and adaptable. If you would like to know more details about the position or want to register your interest, hit apply below. We'd love to hear from you!
15/05/2024
Full time
Position Available: Manufacturing Technician Location: Henlow & Dynamic Working Hours Salary: Up to £39,000 + Paid Overtime & Company Bonus & Very Good Pension Package + Subsidised Canteen About the role We are a leading defence company who are at the forefront of innovation in the industry and your work will have a direct impact on the safety and security of the UK & our allies. We are currently looking for a Mechanical Manufacturing Technician to work in our team. In this role you will support the team in: Ensuring manufacturing build times are met. Maintaining a safe working environment and a good housekeeping policy. Ensuring compliance across all stages of the manufacturing process. Communicating best practice to other team members. Maintaining product certification and approval via regular audits. Certifying products in line with product certification procedures. What we need from you: Formal technical engineering/craft apprenticeship to NVQ Level 3/TR23/TR21 is essential for this role. Formal further education certificate to HNC or equivalent certificate is a plus. Ideally have manual handling training but not essential, training can be provided. Ideally training (Including overhead cranes) but not essential, training can be provided. The successful candidate should be a team player who is able to demonstrate customer focus. They should also have proven planning and organising skills and be flexible and adaptable. If you would like to know more details about the position or want to register your interest, hit apply below. We'd love to hear from you!