We are seeking an Senior Configuration Analyst with extensive previous experience of configuring and supporting SWIFT products. You will be expected to provide out of hours support, including Bank holidays Key accountabilities: Provide technical leadership for the development and support of SWIFT services Use your technical and business experience to support the organisation's production and UAT financial messaging systems. Provide daily support of the operational Live and UAT financial messaging systems; monitoring performance and ensure full and rapid problem resolution. Deliver high quality software components and documentation which conform to guidelines and standards. Coordinate operational activity for a set of systems/services. This will include (but is not limited to) failover and backup tests, pen test response/remediation, audit actions, risk and threat registers and security reviews. Apply analytical and problem solving skills to incidents, requests and problems (as defined by ITIL) Triage calls as they arrive, making initial assessments around impact and urgency to derive priority Proactively manage major/significant IT incidents. Proactively seek out system improvements that result in a reduction in support calls Empower first line colleagues and the business to be able to resolve incidents and requests earlier in the life cycle The ideal candidate will have demonstrable specialist experience of the following SWIFT products: Alliance Connect Alliance Gateway Alliance Web Platform SWIFT Alliance Messaging Hub HSM Transaction Delivery Agent Key requirements: An ability to engage confidently and effectively with senior stakeholders, both business and technical Strong analytical skills including the ability to translate requirements into a low level technical design Strong technical aptitude with the ability to pick up new technologies quickly Strong problem solving skills The ability to create concise, informative technical documentation The ability to work well under pressure The ability to identify and escalate risks in the interests of protecting Live service/systems Good interpersonal communication skills with an ability to interpret and present information to a variety of recipients. Desirable technical experience: SWIFT Alliance Access SWIFT Security Officer and O2M IBM MQ Client If you consider yourself to have a disability or if you are a veteran, and you meet the essential criteria for the role, you will be put forward for the Guaranteed Interview' scheme whereby you will have the opportunity to discuss this role and your suitability with a member of the Sourcing team. If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the equivalent PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information. As an Equal Opportunities Employer, we provide the best talent and encourage all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
02/05/2024
Project-based
We are seeking an Senior Configuration Analyst with extensive previous experience of configuring and supporting SWIFT products. You will be expected to provide out of hours support, including Bank holidays Key accountabilities: Provide technical leadership for the development and support of SWIFT services Use your technical and business experience to support the organisation's production and UAT financial messaging systems. Provide daily support of the operational Live and UAT financial messaging systems; monitoring performance and ensure full and rapid problem resolution. Deliver high quality software components and documentation which conform to guidelines and standards. Coordinate operational activity for a set of systems/services. This will include (but is not limited to) failover and backup tests, pen test response/remediation, audit actions, risk and threat registers and security reviews. Apply analytical and problem solving skills to incidents, requests and problems (as defined by ITIL) Triage calls as they arrive, making initial assessments around impact and urgency to derive priority Proactively manage major/significant IT incidents. Proactively seek out system improvements that result in a reduction in support calls Empower first line colleagues and the business to be able to resolve incidents and requests earlier in the life cycle The ideal candidate will have demonstrable specialist experience of the following SWIFT products: Alliance Connect Alliance Gateway Alliance Web Platform SWIFT Alliance Messaging Hub HSM Transaction Delivery Agent Key requirements: An ability to engage confidently and effectively with senior stakeholders, both business and technical Strong analytical skills including the ability to translate requirements into a low level technical design Strong technical aptitude with the ability to pick up new technologies quickly Strong problem solving skills The ability to create concise, informative technical documentation The ability to work well under pressure The ability to identify and escalate risks in the interests of protecting Live service/systems Good interpersonal communication skills with an ability to interpret and present information to a variety of recipients. Desirable technical experience: SWIFT Alliance Access SWIFT Security Officer and O2M IBM MQ Client If you consider yourself to have a disability or if you are a veteran, and you meet the essential criteria for the role, you will be put forward for the Guaranteed Interview' scheme whereby you will have the opportunity to discuss this role and your suitability with a member of the Sourcing team. If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the equivalent PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information. As an Equal Opportunities Employer, we provide the best talent and encourage all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Principal Data Architect with Kafka and Data Lakes experience. Candidate will be responsible for data architecture and design to support all IT areas of the business. This role will establish standards, coordinate solution design with subject matter owners, document and design solutions and ensure strategic goals are met at the operational level. The role will be a primary contributor to the Joint Technology Strategy and oversee and conduct evaluations of technology and process during proofs-of-concept/value. Responsibilities: Design the data architecture of organization to support data driven vision Create design and blueprint of the data capabilities for the organization within the data framework Analyze structural requirements for new solutions and applications Optimize new and current database systems Responsible for requirements-based analysis and selection of data tools Responsible for setting up and enforcement of Data Modeling standards Responsible for creating logical and conceptual data models Ensure that data architecture principles are adhered to across the enterprise Assist in building data taxonomy and aligning it with business processes Work with Data Governance, IT, and data stewards on design of the strategic solution to data quality issues Advises team of IT technology standards requirements, methodologies, and processes. Drives short and long term architecture strategy for the overall IT project portfolio for key business segments. Responsible for comprehensive infrastructure designs including all aspects of IT. Participates in proof of concepts to assist in defining technology direction and enabling business strategy. Communicates and validates program architecture with infrastructure, project management and technology services teams. Conducts end to end technical plan design. Develop enterprise standards to ensure compatibility and integration of platforms in a multi-vendor platform environment. Design and develop infrastructure and solution documentation and blueprints. Responsible for impact analysis and design modifications of existing systems to support new solutions and integrations. Develops specifications for solutions integrations. Maintain documentation library on standard procedures and approved solution configurations. Communicate and coordinate between IT, Application Development, Operations, and Management. Uses traditional and Agile project/product approaches to execute projects and achieve business outcomes. Drive business results through process and informal leadership. Qualifications: Experience in design of data lake/warehouse solutions, preferably in the cloud Experience in schema design for relational and non-relational data and messaging protocols Experience in design of data science and data analytics solutions [Required] Ability to prioritize critical versus non-critical issues and communicate effectively to management. [Required] Proven ability to contribute consistently and positively in a dynamic, fast-paced, and highly regulated environment. [Required] Proven ability to facilitate project alignment between business and technical teams. [Required] Demonstrated ability to dig beyond the surface to uncover root causes and offer solutions that could deliver effective and efficient outcomes. [Required] Experience operating in a collaborative environment to solve cross-functional problems. [Required] Self-directed and detail oriented. [Required] Highly effective organization and planning skills. Technical Skills: Experience with Kafka and Protocol Buffers Expertise in both SQL and No SQL databases Expertise with BI tools (Tableau, Power BI etc) Expertise with federated query tools such as Presto/Trino Experience with data lake file formats such as Avro, Parquet, ORC [Required] Experience in extracting and developing technical requirements from business goals and needs. [Required] Experience in solution integration and operability. [Required] Experience working with Infrastructure Technologies and Teams. [Required] Proficiency in using Microsoft Office products (Word, Excel, PowerPoint, Visio) [Required] Experience using Service-now or similar [Required] 10+ years of progressive experience leading to a Senior-level Data Architect, Data Engineer, DBA, consultant, technical lead [Preferred] Bachelor's degree or higher in a technical field [Preferred] Process improvement certifications such as Lean/Six Sigma [Preferred] IT service or process management certifications such as ITIL or ITAM
01/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Principal Data Architect with Kafka and Data Lakes experience. Candidate will be responsible for data architecture and design to support all IT areas of the business. This role will establish standards, coordinate solution design with subject matter owners, document and design solutions and ensure strategic goals are met at the operational level. The role will be a primary contributor to the Joint Technology Strategy and oversee and conduct evaluations of technology and process during proofs-of-concept/value. Responsibilities: Design the data architecture of organization to support data driven vision Create design and blueprint of the data capabilities for the organization within the data framework Analyze structural requirements for new solutions and applications Optimize new and current database systems Responsible for requirements-based analysis and selection of data tools Responsible for setting up and enforcement of Data Modeling standards Responsible for creating logical and conceptual data models Ensure that data architecture principles are adhered to across the enterprise Assist in building data taxonomy and aligning it with business processes Work with Data Governance, IT, and data stewards on design of the strategic solution to data quality issues Advises team of IT technology standards requirements, methodologies, and processes. Drives short and long term architecture strategy for the overall IT project portfolio for key business segments. Responsible for comprehensive infrastructure designs including all aspects of IT. Participates in proof of concepts to assist in defining technology direction and enabling business strategy. Communicates and validates program architecture with infrastructure, project management and technology services teams. Conducts end to end technical plan design. Develop enterprise standards to ensure compatibility and integration of platforms in a multi-vendor platform environment. Design and develop infrastructure and solution documentation and blueprints. Responsible for impact analysis and design modifications of existing systems to support new solutions and integrations. Develops specifications for solutions integrations. Maintain documentation library on standard procedures and approved solution configurations. Communicate and coordinate between IT, Application Development, Operations, and Management. Uses traditional and Agile project/product approaches to execute projects and achieve business outcomes. Drive business results through process and informal leadership. Qualifications: Experience in design of data lake/warehouse solutions, preferably in the cloud Experience in schema design for relational and non-relational data and messaging protocols Experience in design of data science and data analytics solutions [Required] Ability to prioritize critical versus non-critical issues and communicate effectively to management. [Required] Proven ability to contribute consistently and positively in a dynamic, fast-paced, and highly regulated environment. [Required] Proven ability to facilitate project alignment between business and technical teams. [Required] Demonstrated ability to dig beyond the surface to uncover root causes and offer solutions that could deliver effective and efficient outcomes. [Required] Experience operating in a collaborative environment to solve cross-functional problems. [Required] Self-directed and detail oriented. [Required] Highly effective organization and planning skills. Technical Skills: Experience with Kafka and Protocol Buffers Expertise in both SQL and No SQL databases Expertise with BI tools (Tableau, Power BI etc) Expertise with federated query tools such as Presto/Trino Experience with data lake file formats such as Avro, Parquet, ORC [Required] Experience in extracting and developing technical requirements from business goals and needs. [Required] Experience in solution integration and operability. [Required] Experience working with Infrastructure Technologies and Teams. [Required] Proficiency in using Microsoft Office products (Word, Excel, PowerPoint, Visio) [Required] Experience using Service-now or similar [Required] 10+ years of progressive experience leading to a Senior-level Data Architect, Data Engineer, DBA, consultant, technical lead [Preferred] Bachelor's degree or higher in a technical field [Preferred] Process improvement certifications such as Lean/Six Sigma [Preferred] IT service or process management certifications such as ITIL or ITAM
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Principal Data Architect with Kafka and Data Lakes experience. Candidate will be responsible for data architecture and design to support all IT areas of the business. This role will establish standards, coordinate solution design with subject matter owners, document and design solutions and ensure strategic goals are met at the operational level. The role will be a primary contributor to the Joint Technology Strategy and oversee and conduct evaluations of technology and process during proofs-of-concept/value. Responsibilities: Design the data architecture of organization to support data driven vision Create design and blueprint of the data capabilities for the organization within the data framework Analyze structural requirements for new solutions and applications Optimize new and current database systems Responsible for requirements-based analysis and selection of data tools Responsible for setting up and enforcement of Data Modeling standards Responsible for creating logical and conceptual data models Ensure that data architecture principles are adhered to across the enterprise Assist in building data taxonomy and aligning it with business processes Work with Data Governance, IT, and data stewards on design of the strategic solution to data quality issues Advises team of IT technology standards requirements, methodologies, and processes. Drives short and long term architecture strategy for the overall IT project portfolio for key business segments. Responsible for comprehensive infrastructure designs including all aspects of IT. Participates in proof of concepts to assist in defining technology direction and enabling business strategy. Communicates and validates program architecture with infrastructure, project management and technology services teams. Conducts end to end technical plan design. Develop enterprise standards to ensure compatibility and integration of platforms in a multi-vendor platform environment. Design and develop infrastructure and solution documentation and blueprints. Responsible for impact analysis and design modifications of existing systems to support new solutions and integrations. Develops specifications for solutions integrations. Maintain documentation library on standard procedures and approved solution configurations. Communicate and coordinate between IT, Application Development, Operations, and Management. Uses traditional and Agile project/product approaches to execute projects and achieve business outcomes. Drive business results through process and informal leadership. Qualifications: Experience in design of data lake/warehouse solutions, preferably in the cloud Experience in schema design for relational and non-relational data and messaging protocols Experience in design of data science and data analytics solutions [Required] Ability to prioritize critical versus non-critical issues and communicate effectively to management. [Required] Proven ability to contribute consistently and positively in a dynamic, fast-paced, and highly regulated environment. [Required] Proven ability to facilitate project alignment between business and technical teams. [Required] Demonstrated ability to dig beyond the surface to uncover root causes and offer solutions that could deliver effective and efficient outcomes. [Required] Experience operating in a collaborative environment to solve cross-functional problems. [Required] Self-directed and detail oriented. [Required] Highly effective organization and planning skills. Technical Skills: Experience with Kafka and Protocol Buffers Expertise in both SQL and No SQL databases Expertise with BI tools (Tableau, Power BI etc) Expertise with federated query tools such as Presto/Trino Experience with data lake file formats such as Avro, Parquet, ORC [Required] Experience in extracting and developing technical requirements from business goals and needs. [Required] Experience in solution integration and operability. [Required] Experience working with Infrastructure Technologies and Teams. [Required] Proficiency in using Microsoft Office products (Word, Excel, PowerPoint, Visio) [Required] Experience using Service-now or similar [Required] 10+ years of progressive experience leading to a Senior-level Data Architect, Data Engineer, DBA, consultant, technical lead [Preferred] Bachelor's degree or higher in a technical field [Preferred] Process improvement certifications such as Lean/Six Sigma [Preferred] IT service or process management certifications such as ITIL or ITAM
01/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Principal Data Architect with Kafka and Data Lakes experience. Candidate will be responsible for data architecture and design to support all IT areas of the business. This role will establish standards, coordinate solution design with subject matter owners, document and design solutions and ensure strategic goals are met at the operational level. The role will be a primary contributor to the Joint Technology Strategy and oversee and conduct evaluations of technology and process during proofs-of-concept/value. Responsibilities: Design the data architecture of organization to support data driven vision Create design and blueprint of the data capabilities for the organization within the data framework Analyze structural requirements for new solutions and applications Optimize new and current database systems Responsible for requirements-based analysis and selection of data tools Responsible for setting up and enforcement of Data Modeling standards Responsible for creating logical and conceptual data models Ensure that data architecture principles are adhered to across the enterprise Assist in building data taxonomy and aligning it with business processes Work with Data Governance, IT, and data stewards on design of the strategic solution to data quality issues Advises team of IT technology standards requirements, methodologies, and processes. Drives short and long term architecture strategy for the overall IT project portfolio for key business segments. Responsible for comprehensive infrastructure designs including all aspects of IT. Participates in proof of concepts to assist in defining technology direction and enabling business strategy. Communicates and validates program architecture with infrastructure, project management and technology services teams. Conducts end to end technical plan design. Develop enterprise standards to ensure compatibility and integration of platforms in a multi-vendor platform environment. Design and develop infrastructure and solution documentation and blueprints. Responsible for impact analysis and design modifications of existing systems to support new solutions and integrations. Develops specifications for solutions integrations. Maintain documentation library on standard procedures and approved solution configurations. Communicate and coordinate between IT, Application Development, Operations, and Management. Uses traditional and Agile project/product approaches to execute projects and achieve business outcomes. Drive business results through process and informal leadership. Qualifications: Experience in design of data lake/warehouse solutions, preferably in the cloud Experience in schema design for relational and non-relational data and messaging protocols Experience in design of data science and data analytics solutions [Required] Ability to prioritize critical versus non-critical issues and communicate effectively to management. [Required] Proven ability to contribute consistently and positively in a dynamic, fast-paced, and highly regulated environment. [Required] Proven ability to facilitate project alignment between business and technical teams. [Required] Demonstrated ability to dig beyond the surface to uncover root causes and offer solutions that could deliver effective and efficient outcomes. [Required] Experience operating in a collaborative environment to solve cross-functional problems. [Required] Self-directed and detail oriented. [Required] Highly effective organization and planning skills. Technical Skills: Experience with Kafka and Protocol Buffers Expertise in both SQL and No SQL databases Expertise with BI tools (Tableau, Power BI etc) Expertise with federated query tools such as Presto/Trino Experience with data lake file formats such as Avro, Parquet, ORC [Required] Experience in extracting and developing technical requirements from business goals and needs. [Required] Experience in solution integration and operability. [Required] Experience working with Infrastructure Technologies and Teams. [Required] Proficiency in using Microsoft Office products (Word, Excel, PowerPoint, Visio) [Required] Experience using Service-now or similar [Required] 10+ years of progressive experience leading to a Senior-level Data Architect, Data Engineer, DBA, consultant, technical lead [Preferred] Bachelor's degree or higher in a technical field [Preferred] Process improvement certifications such as Lean/Six Sigma [Preferred] IT service or process management certifications such as ITIL or ITAM
Junior ITSM Consultant - ITIL Permanent - £20,000 - £30,000 Remote - UK and International Travel may be required An exciting opportunity has arisen for a Junior ITSM Consultant to join an existing team of consultants, this is a new role due to rapid growth in the organisation expanding in to ITSM Tools Services. The key purpose of the role is the delivery of the extensive portfolio of consulting services. We are looking for a confident and energetic individual, someone who has a hunger to learn and has a strong work ethic/highly driven to succeed! You would ideally be up to date on the latest service management methodologies, in particular ITIL. You will be presented with opportunities to learn from the more senior team members around you and will play an active role in supporting them such as helping to create client reports and other deliverables. KEY RESULT AREAS 1) Deliver IT Service Management solutions: The consultant is in charge of understanding the client's requirements, suggesting how best these requirements can be met by the solution, configuring the solution and delivering training. 2) The consultant is involved in all aspects of the solution delivery: customer requirements gathering, solution-design, hands-on configuration, solution training, documentation, project management and post-production support. 3) Provide ITSM best practice guidance 4) Ensure each engagement meets or exceeds targets and customer satisfaction 5) Scope new engagements and prepare Statement of Works 6) Mentor less experienced team members and work to improvement our processes and customer satisfaction 7) ITSM Tool administration DESIRED SKILLS AND QUALIFICATIONS * Degree or equivalent * IT Service Management experience * ITIL Foundation * Ability to travel - essential * Excellent communication skills both written and verbal * ITIL Service Management experience Ideal SPECIALISED KNOWLEDGE * Knowledge of consulting best practices; Strong understanding of customer service best practices * Understanding of IT management best practices with knowledge of IT Support function related best practices * Quality Frameworks and Continuous Process Improvement; Basic Project Management principles "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
30/04/2024
Full time
Junior ITSM Consultant - ITIL Permanent - £20,000 - £30,000 Remote - UK and International Travel may be required An exciting opportunity has arisen for a Junior ITSM Consultant to join an existing team of consultants, this is a new role due to rapid growth in the organisation expanding in to ITSM Tools Services. The key purpose of the role is the delivery of the extensive portfolio of consulting services. We are looking for a confident and energetic individual, someone who has a hunger to learn and has a strong work ethic/highly driven to succeed! You would ideally be up to date on the latest service management methodologies, in particular ITIL. You will be presented with opportunities to learn from the more senior team members around you and will play an active role in supporting them such as helping to create client reports and other deliverables. KEY RESULT AREAS 1) Deliver IT Service Management solutions: The consultant is in charge of understanding the client's requirements, suggesting how best these requirements can be met by the solution, configuring the solution and delivering training. 2) The consultant is involved in all aspects of the solution delivery: customer requirements gathering, solution-design, hands-on configuration, solution training, documentation, project management and post-production support. 3) Provide ITSM best practice guidance 4) Ensure each engagement meets or exceeds targets and customer satisfaction 5) Scope new engagements and prepare Statement of Works 6) Mentor less experienced team members and work to improvement our processes and customer satisfaction 7) ITSM Tool administration DESIRED SKILLS AND QUALIFICATIONS * Degree or equivalent * IT Service Management experience * ITIL Foundation * Ability to travel - essential * Excellent communication skills both written and verbal * ITIL Service Management experience Ideal SPECIALISED KNOWLEDGE * Knowledge of consulting best practices; Strong understanding of customer service best practices * Understanding of IT management best practices with knowledge of IT Support function related best practices * Quality Frameworks and Continuous Process Improvement; Basic Project Management principles "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.