*Role can be Remote. This is a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatable automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Required] Bachelors degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
28/04/2024
Full time
*Role can be Remote. This is a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatable automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Required] Bachelors degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
Request Technology - Craig Johnson
Chicago, Illinois
*Role can be Remote. This is a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatable automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Required] Bachelors degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
27/04/2024
Full time
*Role can be Remote. This is a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatable automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Required] Bachelors degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
My client is looking for a SAP Concur Solution Architect for a remote working S4 project in Europe. The right candidate will have at least 5+ years SAP Concur project experience with at least 1+ full implementation projects' experience doing blue print design, implementation, customization, configuration and post Go Live support of the SAP Concur module(s). Candidates should have particular experience in implementation roll outs, data migration and strong configuration experience. Role: SAP Concur-ICS ERP Solution Architect SAP Concur Solution Architect with at least 5+ years of SAP Concur project experience including knowledge of native SAP ICS integration, ideally both for ECC and S/4 SAP FICO knowledge is a must as well Responsibilities : Design customized solutions within the ERP platform (ECC and S/4HANA) in line with SAP Concur design to meet our organization's requirements & industry best practice. Analyze business needs and translate them into technical requirements for ERP and Concur implementations. Utilize out-of-the-box functionality in Concur and ERP to optimize system performance and meet business objectives. Keep up to date with the latest product offerings and updates from SAP relating to Concur ICS and assess their relevance to our organization. Collaborate with cross-functional teams to gather requirements, provide technical guidance, and ensure successful implementation of Concur-ICS solutions. Provide technical expertise and support during all phases of the Concur-ICS implementation life cycle, including design, development, testing, and deployment. Troubleshoot and resolve technical issues related to Concur-ICS configurations and integrations. Develop and maintain documentation related to Concur-ICS configurations, processes, and best practices. Maintain integration architecture plans and documentation, including configuration details and current processes. Ensure alignment with enterprise architecture standards and compliance requirements. Manage Concur integration design and point of escalation for Concur-ICS related issues Qualifications : Minimum of 5 years of experience in independently designing and implementing solutions within the Concur-ICS platform. In-depth knowledge of Concur-ICS functionality Strong understanding of Concur integration capabilities and experience integrating Concur with other enterprise systems (ERP, HR systems). Exposure and experience with Concur configuration, including workflows, expense types, approval processes, and reporting. Excellent problem-solving skills and ability to think creatively to develop innovative solutions. Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels. Certifications such as Concur Administrator Certification or Concur Implementation Certification are a plus. Future Development : Upskill to include SAP Concur technical knowledge to be able to perform SAP Concur solution design Start: ASAP Language: English (Business Fluent - Mandatory) Location: Remote Work (Maybe travel occasionally for key project meetings/phase) Duration: 8months + (w/possible extension) Thanks in advance and I look forward to hearing back.
26/04/2024
Project-based
My client is looking for a SAP Concur Solution Architect for a remote working S4 project in Europe. The right candidate will have at least 5+ years SAP Concur project experience with at least 1+ full implementation projects' experience doing blue print design, implementation, customization, configuration and post Go Live support of the SAP Concur module(s). Candidates should have particular experience in implementation roll outs, data migration and strong configuration experience. Role: SAP Concur-ICS ERP Solution Architect SAP Concur Solution Architect with at least 5+ years of SAP Concur project experience including knowledge of native SAP ICS integration, ideally both for ECC and S/4 SAP FICO knowledge is a must as well Responsibilities : Design customized solutions within the ERP platform (ECC and S/4HANA) in line with SAP Concur design to meet our organization's requirements & industry best practice. Analyze business needs and translate them into technical requirements for ERP and Concur implementations. Utilize out-of-the-box functionality in Concur and ERP to optimize system performance and meet business objectives. Keep up to date with the latest product offerings and updates from SAP relating to Concur ICS and assess their relevance to our organization. Collaborate with cross-functional teams to gather requirements, provide technical guidance, and ensure successful implementation of Concur-ICS solutions. Provide technical expertise and support during all phases of the Concur-ICS implementation life cycle, including design, development, testing, and deployment. Troubleshoot and resolve technical issues related to Concur-ICS configurations and integrations. Develop and maintain documentation related to Concur-ICS configurations, processes, and best practices. Maintain integration architecture plans and documentation, including configuration details and current processes. Ensure alignment with enterprise architecture standards and compliance requirements. Manage Concur integration design and point of escalation for Concur-ICS related issues Qualifications : Minimum of 5 years of experience in independently designing and implementing solutions within the Concur-ICS platform. In-depth knowledge of Concur-ICS functionality Strong understanding of Concur integration capabilities and experience integrating Concur with other enterprise systems (ERP, HR systems). Exposure and experience with Concur configuration, including workflows, expense types, approval processes, and reporting. Excellent problem-solving skills and ability to think creatively to develop innovative solutions. Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels. Certifications such as Concur Administrator Certification or Concur Implementation Certification are a plus. Future Development : Upskill to include SAP Concur technical knowledge to be able to perform SAP Concur solution design Start: ASAP Language: English (Business Fluent - Mandatory) Location: Remote Work (Maybe travel occasionally for key project meetings/phase) Duration: 8months + (w/possible extension) Thanks in advance and I look forward to hearing back.
ICT Security Specialist / CCSA (Administrator) oder CCSE (Expert)/60 %/Bern Projekt/Rolle: Die Aufgabenstellung im Projekt besteht darin, einen erfahrenen ICT Security Spezialisten für den IT-Betrieb zu finden. Der gesuchte Mitarbeiter soll eine wichtige Rolle bei der Unterstützung der Migration im Projekt "Web Access Security" spielen und Änderungen an Firewall und anderen Sicherheitsperimetern umsetzen. Darüber hinaus wird erwartet, DASS er bei auftretenden Problemen im Sicherheitsbereich unterstützt und eng mit dem Chief Information Security Officer (CISO) oder dem Information Security Officer (ISO) zusammenarbeitet. Start 15.05. zu 60% bis Jahresende in Bern. Hauptaufgaben: Unterstützung bei der Migration im Projekt "Web Access Security" Durchführung von Änderungen an Firewall und anderen Sicherheitsperimetern Überprüfung der Sicherheitseinstellungen Behebung von Problemen im Bereich IT-Sicherheit Kommunikation mit dem Chief Information Security Officer (CISO) oder dem Information Security Officer (ISO) Anforderungen: Abgeschlossene Ausbildung oder Studium im Bereich Informatik Zertifizierung in Checkpoint, entweder CCSA (Administrator) oder CCSE (Expert) CCSA: Bestätigt Fähigkeiten in der Verwaltung von Check Point Security Gateways und Sicherheitsrichtlinien CCSE: Fortgeschrittene Zertifizierung in der Konfiguration und Verwaltung von Sicherheitsrichtlinien, VPNs und Intrusion Prevention Systemen Sprachen: Deutsch fliessend Englisch von Vorteil Referenznr.: 923349FC Rolle: ICT Security Spezialist Branche: Energie Einsatzort: Bern und Region Arbeitspensum: 60% Start: 15.05.2024/spätestens 01.06.24 Dauer: 31.12.2024 Sollte diese Position Ihr Interesse geweckt haben, senden Sie uns bitte Ihr komplettes Dossier via den Link in dieser Anzeige. Über uns: ITech Consult ist ein nach ISO 9001:2015 zertifiziertes Schweizer Unternehmen mit Niederlassungen in Deutschland und Irland. ITech Consult ist spezialisiert auf die Vermittlung von IT-Kandidaten für Auftragsarbeiten. Wir wurden 1997 von IT-Profis gegründet und wissen daher, wie wichtig die professionelle Unterstützung bei der Projektsuche und -arbeit ist.
25/04/2024
Project-based
ICT Security Specialist / CCSA (Administrator) oder CCSE (Expert)/60 %/Bern Projekt/Rolle: Die Aufgabenstellung im Projekt besteht darin, einen erfahrenen ICT Security Spezialisten für den IT-Betrieb zu finden. Der gesuchte Mitarbeiter soll eine wichtige Rolle bei der Unterstützung der Migration im Projekt "Web Access Security" spielen und Änderungen an Firewall und anderen Sicherheitsperimetern umsetzen. Darüber hinaus wird erwartet, DASS er bei auftretenden Problemen im Sicherheitsbereich unterstützt und eng mit dem Chief Information Security Officer (CISO) oder dem Information Security Officer (ISO) zusammenarbeitet. Start 15.05. zu 60% bis Jahresende in Bern. Hauptaufgaben: Unterstützung bei der Migration im Projekt "Web Access Security" Durchführung von Änderungen an Firewall und anderen Sicherheitsperimetern Überprüfung der Sicherheitseinstellungen Behebung von Problemen im Bereich IT-Sicherheit Kommunikation mit dem Chief Information Security Officer (CISO) oder dem Information Security Officer (ISO) Anforderungen: Abgeschlossene Ausbildung oder Studium im Bereich Informatik Zertifizierung in Checkpoint, entweder CCSA (Administrator) oder CCSE (Expert) CCSA: Bestätigt Fähigkeiten in der Verwaltung von Check Point Security Gateways und Sicherheitsrichtlinien CCSE: Fortgeschrittene Zertifizierung in der Konfiguration und Verwaltung von Sicherheitsrichtlinien, VPNs und Intrusion Prevention Systemen Sprachen: Deutsch fliessend Englisch von Vorteil Referenznr.: 923349FC Rolle: ICT Security Spezialist Branche: Energie Einsatzort: Bern und Region Arbeitspensum: 60% Start: 15.05.2024/spätestens 01.06.24 Dauer: 31.12.2024 Sollte diese Position Ihr Interesse geweckt haben, senden Sie uns bitte Ihr komplettes Dossier via den Link in dieser Anzeige. Über uns: ITech Consult ist ein nach ISO 9001:2015 zertifiziertes Schweizer Unternehmen mit Niederlassungen in Deutschland und Irland. ITech Consult ist spezialisiert auf die Vermittlung von IT-Kandidaten für Auftragsarbeiten. Wir wurden 1997 von IT-Profis gegründet und wissen daher, wie wichtig die professionelle Unterstützung bei der Projektsuche und -arbeit ist.
System Administrator - Confluence/Jira Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote Qualifications Bachelor's Degree 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience maintaining cloud platform technologies. 3+ years of experience in administration and implementation of Atlassian products Confluence and Jira Experience with Windows technologies. Experience with Agile/Scrum or DevOps methodologies. Experience working in Financial Services or otherwise regulated environment. Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools. Responsibilities Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration.
24/04/2024
Full time
System Administrator - Confluence/Jira Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote Qualifications Bachelor's Degree 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience maintaining cloud platform technologies. 3+ years of experience in administration and implementation of Atlassian products Confluence and Jira Experience with Windows technologies. Experience with Agile/Scrum or DevOps methodologies. Experience working in Financial Services or otherwise regulated environment. Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools. Responsibilities Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration.
System Administrator - Confluence/Jira Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote Qualifications Bachelor's Degree 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience maintaining cloud platform technologies. 3+ years of experience in administration and implementation of Atlassian products Confluence and Jira Experience with Windows technologies. Experience with Agile/Scrum or DevOps methodologies. Experience working in Financial Services or otherwise regulated environment. Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools. Responsibilities Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration.
24/04/2024
Full time
System Administrator - Confluence/Jira Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote Qualifications Bachelor's Degree 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience maintaining cloud platform technologies. 3+ years of experience in administration and implementation of Atlassian products Confluence and Jira Experience with Windows technologies. Experience with Agile/Scrum or DevOps methodologies. Experience working in Financial Services or otherwise regulated environment. Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools. Responsibilities Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration.
System Administrator - MS Exchange/Windows Server/ITIL Messaging Infrastructure Background: For our esteemed client, we are seeking an experienced system administrator. In this role, you will be responsible for managing and maintaining the messaging infrastructure and supporting the IT department with your expertise in PowerShell Scripting and the application of ITIL practices. Main Tasks: Management and monitoring of the messaging infrastructure, including MS Exchange, Enterprise Vault, and Kiteworks Creation and editing of PowerShell scripts to automate administrative tasks Implementation and maintenance of security policies and procedures Support in the migration and upgrading of systems, especially with MS Exchange 2016 or higher and Windows Server 2019 or higher Requirements: Proven experience as IT support or system administrator with a focus on messaging infrastructures such as MS Exchange, Enterprise Vault, or Kiteworks Experience in creating and editing PowerShell scripts ITIL V3 Foundation certification or higher Languages: Fluent German (Level B2) Proficient English (Level C1) Reference No.: 923383FC Role: System Administrator Location: Zurich and Region Workload: 100% Pikett: yes Start Date: ASAP End Date: December 31, 2025 (with option for extension) If this position has sparked your interest, please send us your complete portfolio via the link in this advertisement. About us: ITech Consult is an ISO 9001:2015 certified Swiss company with branches in Germany and Ireland. ITech Consult specializes in the placement of IT candidates for contract work. Founded in 1997 by IT professionals, we understand the importance of professional support in the search for and execution of projects.
23/04/2024
Project-based
System Administrator - MS Exchange/Windows Server/ITIL Messaging Infrastructure Background: For our esteemed client, we are seeking an experienced system administrator. In this role, you will be responsible for managing and maintaining the messaging infrastructure and supporting the IT department with your expertise in PowerShell Scripting and the application of ITIL practices. Main Tasks: Management and monitoring of the messaging infrastructure, including MS Exchange, Enterprise Vault, and Kiteworks Creation and editing of PowerShell scripts to automate administrative tasks Implementation and maintenance of security policies and procedures Support in the migration and upgrading of systems, especially with MS Exchange 2016 or higher and Windows Server 2019 or higher Requirements: Proven experience as IT support or system administrator with a focus on messaging infrastructures such as MS Exchange, Enterprise Vault, or Kiteworks Experience in creating and editing PowerShell scripts ITIL V3 Foundation certification or higher Languages: Fluent German (Level B2) Proficient English (Level C1) Reference No.: 923383FC Role: System Administrator Location: Zurich and Region Workload: 100% Pikett: yes Start Date: ASAP End Date: December 31, 2025 (with option for extension) If this position has sparked your interest, please send us your complete portfolio via the link in this advertisement. About us: ITech Consult is an ISO 9001:2015 certified Swiss company with branches in Germany and Ireland. ITech Consult specializes in the placement of IT candidates for contract work. Founded in 1997 by IT professionals, we understand the importance of professional support in the search for and execution of projects.
Systemadministrator - MS Exchange/Windows Server/ITILMessaging-Infrastruktur Hintergrund: Für unseren renommierten Kunden suchen wir einen erfahrenen Systemadministrator. In dieser Funktion sind Sie für die Verwaltung und Wartung der Messaging-Infrastruktur zuständig und unterstützen die IT-Abteilung mit Ihrem Fachwissen in PowerShell-Skripting sowie in der Anwendung von ITIL-Praktiken. Hauptaufgaben: Verwaltung und Überwachung der Messaging-Infrastruktur, einschließlich MS Exchange, Enterprise Vault und Kiteworks Erstellung und Bearbeitung von PowerShell-Skripten zur Automatisierung von Verwaltungsaufgaben Implementierung und Wartung von Sicherheitsrichtlinien und -verfahren Unterstützung bei der Migration und Aktualisierung von Systemen, insbesondere bei MS Exchange 2016 oder höher und Windows Server 2019 oder höher Fehleranalyse und Problembehebung in einer komplexen Serverumgebung Anforderungen: Nachgewiesene Erfahrung als IT-Supporter oder Systemadministrator mit Schwerpunkt auf Messaging-Infrastrukturen wie MS Exchange, Enterprise Vault oder Kiteworks Erfahrung in der Erstellung und Bearbeitung von PowerShell-Skripten ITIL V3 Foundation Zertifizierung oder höher Sprachen: Deutsch verhandlungssicher (Niveau B2) Englisch fliessend (Niveau C1) Referenznr.: 923383FC Rolle: Systemadministrator Einsatzort: Zürich und Region Pensum: 100% Piket Dienst: Ja Start Datum: 01.05.2024 Ende Datum: 31.12.2025 (Option auf Verlängerung) Sollte diese Position Ihr Interesse geweckt haben, senden Sie uns bitte Ihr komplettes Dossier via den Link in dieser Anzeige. Über uns: ITech Consult ist ein nach ISO 9001:2015 zertifiziertes Schweizer Unternehmen mit Niederlassungen in Deutschland und Irland. ITech Consult ist spezialisiert auf die Vermittlung von IT-Kandidaten für Auftragsarbeiten. Wir wurden 1997 von IT-Profis gegründet und wissen daher, wie wichtig die professionelle Unterstützung bei der Projektsuche und -arbeit ist.
23/04/2024
Project-based
Systemadministrator - MS Exchange/Windows Server/ITILMessaging-Infrastruktur Hintergrund: Für unseren renommierten Kunden suchen wir einen erfahrenen Systemadministrator. In dieser Funktion sind Sie für die Verwaltung und Wartung der Messaging-Infrastruktur zuständig und unterstützen die IT-Abteilung mit Ihrem Fachwissen in PowerShell-Skripting sowie in der Anwendung von ITIL-Praktiken. Hauptaufgaben: Verwaltung und Überwachung der Messaging-Infrastruktur, einschließlich MS Exchange, Enterprise Vault und Kiteworks Erstellung und Bearbeitung von PowerShell-Skripten zur Automatisierung von Verwaltungsaufgaben Implementierung und Wartung von Sicherheitsrichtlinien und -verfahren Unterstützung bei der Migration und Aktualisierung von Systemen, insbesondere bei MS Exchange 2016 oder höher und Windows Server 2019 oder höher Fehleranalyse und Problembehebung in einer komplexen Serverumgebung Anforderungen: Nachgewiesene Erfahrung als IT-Supporter oder Systemadministrator mit Schwerpunkt auf Messaging-Infrastrukturen wie MS Exchange, Enterprise Vault oder Kiteworks Erfahrung in der Erstellung und Bearbeitung von PowerShell-Skripten ITIL V3 Foundation Zertifizierung oder höher Sprachen: Deutsch verhandlungssicher (Niveau B2) Englisch fliessend (Niveau C1) Referenznr.: 923383FC Rolle: Systemadministrator Einsatzort: Zürich und Region Pensum: 100% Piket Dienst: Ja Start Datum: 01.05.2024 Ende Datum: 31.12.2025 (Option auf Verlängerung) Sollte diese Position Ihr Interesse geweckt haben, senden Sie uns bitte Ihr komplettes Dossier via den Link in dieser Anzeige. Über uns: ITech Consult ist ein nach ISO 9001:2015 zertifiziertes Schweizer Unternehmen mit Niederlassungen in Deutschland und Irland. ITech Consult ist spezialisiert auf die Vermittlung von IT-Kandidaten für Auftragsarbeiten. Wir wurden 1997 von IT-Profis gegründet und wissen daher, wie wichtig die professionelle Unterstützung bei der Projektsuche und -arbeit ist.
Summary Provides support for moderately complex technical and team management activities related to system and database administration. Essential Job Functions Performs moderately complex systems and database administration. Monitors and tunes appropriate systems to ensure optimum level of performance. Oversees appropriate level software installations and upgrades and related software packages. Collects and reviews system data for capacity and planning purposes. Analyzes capacity data and develops capacity plans for appropriate level enterprise-wide systems. Coordinates with appropriate management personnel in implementing changes. Supports the design and configuration of complex system landscapes. Supports complex data/media recoverability through system backups and database archive operations. Plans, coordinates and directs appropriate level data refresh strategies. Oversees, recommends and implements appropriate level database solutions and enhancements to ensure an improvement in system reliability and performance. Oversees and applies appropriate support packages/patches to maintain system integrity. Develops and maintains appropriate system documentation to ensure that documentation is current. Oversees the maintenance of a library of system-supporting process and procedure documentation. Interacts with client management to answer questions, problems and requests regarding complex system issues. Provides leadership and work guidance to less experienced personnel. Basic Qualifications Bachelor's degree or equivalent combination of education and experience Bachelor's degree in computer science, management information systems, or related field preferred Six or more years of experience in a Client Server environment Experience working with appropriate complex systems administration, database administration, and landscape maintenance Experience working with company products and services Experience working with company and client documentation and storage procedures Experience working with complex system implementations and organizational processes Other Qualifications Strong analytical and problem solving skills Good communication skills Good personal computer and business solutions software skills Ability to work independently and as part of a team Work Environment Office environment May require on-call, shift, weekend and evening work
23/04/2024
Full time
Summary Provides support for moderately complex technical and team management activities related to system and database administration. Essential Job Functions Performs moderately complex systems and database administration. Monitors and tunes appropriate systems to ensure optimum level of performance. Oversees appropriate level software installations and upgrades and related software packages. Collects and reviews system data for capacity and planning purposes. Analyzes capacity data and develops capacity plans for appropriate level enterprise-wide systems. Coordinates with appropriate management personnel in implementing changes. Supports the design and configuration of complex system landscapes. Supports complex data/media recoverability through system backups and database archive operations. Plans, coordinates and directs appropriate level data refresh strategies. Oversees, recommends and implements appropriate level database solutions and enhancements to ensure an improvement in system reliability and performance. Oversees and applies appropriate support packages/patches to maintain system integrity. Develops and maintains appropriate system documentation to ensure that documentation is current. Oversees the maintenance of a library of system-supporting process and procedure documentation. Interacts with client management to answer questions, problems and requests regarding complex system issues. Provides leadership and work guidance to less experienced personnel. Basic Qualifications Bachelor's degree or equivalent combination of education and experience Bachelor's degree in computer science, management information systems, or related field preferred Six or more years of experience in a Client Server environment Experience working with appropriate complex systems administration, database administration, and landscape maintenance Experience working with company products and services Experience working with company and client documentation and storage procedures Experience working with complex system implementations and organizational processes Other Qualifications Strong analytical and problem solving skills Good communication skills Good personal computer and business solutions software skills Ability to work independently and as part of a team Work Environment Office environment May require on-call, shift, weekend and evening work
Title: ServiceNow Senior Administrator/Developer Salary: National - ranging from £49,700 - £70,000 and London from £53,300 - £80,000 per annum Location: London, Leeds, Edinburgh SC Clearance: The successful candidate will hold or will be required to obtain Security Clearance (SC) level vetting. Would you like an opportunity to be at the forefront of our ambition to be a data and technology-driven regulator of the future? The team/department The ServiceNow Senior Administrator/Developer will be working within the ERP Product Group DevOps team within our Data Tech & Innovation division. The role will be collaborating with the ERP Product Group and key business owners and SMEs within the team. You will play the role of a senior developer in a team delivering improvements to our existing ServiceNow instance and business-as-usual operations. Additionally, the identification of new opportunities for leveraging the functionality offered in the latest versions of ServiceNow. What you will be doing . You will administer, configuring, customising, and integrating the platform while working in a DevOps operating model to ensure the instance is upgraded following the ServiceNow cadence and FCA roadmap . Supply creative solutions for customer requirements utilising the technology stack available within ServiceNow including JavaScript, Flows, Integration Hub and Workflows following the ServiceNow and ITIL best practices . Guiding other members in an Agile team with a strong focus on continuously delivering value to the customers while making sure that the Sprint goals and Product goals are achieved and is adhering to the Product roadmap . Create and maintain documentation where necessary whilst mentoring the team . Participating in technical discussions with stakeholders alongside the Product owner and Technical Architects to develop and grasp the context of the requirements before implementing them . Provide BAU guidance for the platform alongside other team members in production releases. What you will get from the role . Exposure and a chance to upskill in various modules of ServiceNow including ITSM Pro, HR, SIR, Vulnerability Response, SecOps and ITOM discovery . Work in a fun and friendly agile team who are passionate about making a difference . An inclusive and diverse environment with opportunities to join the staff networks. Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your life cycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash. Core benefits that you will receive as standard are: . 25 days holiday per year plus bank holidays . Private healthcare with Bupa . A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age - up to 12% a month once you reach age 35) . Life assurance of eight times your basic salary . Income protection We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations. The skills and experience you'll have Minimum We are a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role. . Proven experience in ServiceNow Administration and Development . Certified as a ServiceNow System Administrator . ITIL V3/V4 Foundation accreditation Essential . Excellent command on the platform basics including ACLs, UI policies, Client scripts, UI actions, Business rules, Workflows, Flow Designer, Mid Server configuration and ServiceNow best practices . Strong experience in designing, building, and implementing solutions for the following modules: ITSM, CMDB, ITOM, HRSD, SIR and SecOps . Competent in various integration methods such as Data source, REST/SOAP APIs and Integration hub . Good knowledge of OOTB capabilities of ServiceNow and a hunger to keep yourself up to date with the developments in the ServiceNow world . Identify and implement the right solution using your knowledge of the capabilities of the platform . Ability to forge and maintain strong relationship with team members and stakeholders About the FCA The FCA regulates the conduct of 50,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here. The FCA's Values & Diversity Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation, and delivers better regulation. If you are someone who is seeking that next challenge, and you have the experience and skills required, then please send me your CV. Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing
23/04/2024
Full time
Title: ServiceNow Senior Administrator/Developer Salary: National - ranging from £49,700 - £70,000 and London from £53,300 - £80,000 per annum Location: London, Leeds, Edinburgh SC Clearance: The successful candidate will hold or will be required to obtain Security Clearance (SC) level vetting. Would you like an opportunity to be at the forefront of our ambition to be a data and technology-driven regulator of the future? The team/department The ServiceNow Senior Administrator/Developer will be working within the ERP Product Group DevOps team within our Data Tech & Innovation division. The role will be collaborating with the ERP Product Group and key business owners and SMEs within the team. You will play the role of a senior developer in a team delivering improvements to our existing ServiceNow instance and business-as-usual operations. Additionally, the identification of new opportunities for leveraging the functionality offered in the latest versions of ServiceNow. What you will be doing . You will administer, configuring, customising, and integrating the platform while working in a DevOps operating model to ensure the instance is upgraded following the ServiceNow cadence and FCA roadmap . Supply creative solutions for customer requirements utilising the technology stack available within ServiceNow including JavaScript, Flows, Integration Hub and Workflows following the ServiceNow and ITIL best practices . Guiding other members in an Agile team with a strong focus on continuously delivering value to the customers while making sure that the Sprint goals and Product goals are achieved and is adhering to the Product roadmap . Create and maintain documentation where necessary whilst mentoring the team . Participating in technical discussions with stakeholders alongside the Product owner and Technical Architects to develop and grasp the context of the requirements before implementing them . Provide BAU guidance for the platform alongside other team members in production releases. What you will get from the role . Exposure and a chance to upskill in various modules of ServiceNow including ITSM Pro, HR, SIR, Vulnerability Response, SecOps and ITOM discovery . Work in a fun and friendly agile team who are passionate about making a difference . An inclusive and diverse environment with opportunities to join the staff networks. Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your life cycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash. Core benefits that you will receive as standard are: . 25 days holiday per year plus bank holidays . Private healthcare with Bupa . A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age - up to 12% a month once you reach age 35) . Life assurance of eight times your basic salary . Income protection We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations. The skills and experience you'll have Minimum We are a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role. . Proven experience in ServiceNow Administration and Development . Certified as a ServiceNow System Administrator . ITIL V3/V4 Foundation accreditation Essential . Excellent command on the platform basics including ACLs, UI policies, Client scripts, UI actions, Business rules, Workflows, Flow Designer, Mid Server configuration and ServiceNow best practices . Strong experience in designing, building, and implementing solutions for the following modules: ITSM, CMDB, ITOM, HRSD, SIR and SecOps . Competent in various integration methods such as Data source, REST/SOAP APIs and Integration hub . Good knowledge of OOTB capabilities of ServiceNow and a hunger to keep yourself up to date with the developments in the ServiceNow world . Identify and implement the right solution using your knowledge of the capabilities of the platform . Ability to forge and maintain strong relationship with team members and stakeholders About the FCA The FCA regulates the conduct of 50,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here. The FCA's Values & Diversity Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation, and delivers better regulation. If you are someone who is seeking that next challenge, and you have the experience and skills required, then please send me your CV. Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
23/04/2024
Full time
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
MP Recruitment Group
Sutton Courtenay, Oxfordshire
Main Purpose of Role: To be main point of contact to UK customers providing customer service, technical advice, and sales requirements to each customer s individual needs. To provide technical and commercial back-up to support external sales team Key Duties/Main Responsibilities: To help develop and grow sales to existing and new customers through offering technically sound and cost-effective drive solutions matching their needs. Dealing with telephone enquiries from customers. Based on information supplied by customer, select appropriate product. Prepare quotations and reports for customers as required. Use Business systems and procedures to maintain customer interaction history using CRM system. Support external sales team with technical and commercial support. Essential Skills A good telephone manner Capable of working in a close dynamic team Educated to ONC/HNC/Apprenticeship or equivalent experience in Mechanical or Electrical/Electronic Engineering Computer literate with Microsoft products, Outlook, Dynamics CRM, Excel, Word, PowerPoint Working use of SAP would be beneficial but not essential Technical sales experience would be beneficial. Full driving license and living 45 minutes commuting from Abingdon Training A training program will be put in place to cover both sales and product training; the program will be based on individual requirements. Performance Measures on Value of sales orders raised and On-time delivery to customers Use of CRM Software and internal business systems and procedures Benefits Bonus up to £3k per annum Holiday: starting on 22 days, rising by 1 day per completed year of service to a max of 25 days plus BH Hours : 8.30am 5pm Monday Thursday and Friday 8.30am 4pm (39 hour working week) 1 day per week WFH (only after passing 3 months probation) Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
23/04/2024
Full time
Main Purpose of Role: To be main point of contact to UK customers providing customer service, technical advice, and sales requirements to each customer s individual needs. To provide technical and commercial back-up to support external sales team Key Duties/Main Responsibilities: To help develop and grow sales to existing and new customers through offering technically sound and cost-effective drive solutions matching their needs. Dealing with telephone enquiries from customers. Based on information supplied by customer, select appropriate product. Prepare quotations and reports for customers as required. Use Business systems and procedures to maintain customer interaction history using CRM system. Support external sales team with technical and commercial support. Essential Skills A good telephone manner Capable of working in a close dynamic team Educated to ONC/HNC/Apprenticeship or equivalent experience in Mechanical or Electrical/Electronic Engineering Computer literate with Microsoft products, Outlook, Dynamics CRM, Excel, Word, PowerPoint Working use of SAP would be beneficial but not essential Technical sales experience would be beneficial. Full driving license and living 45 minutes commuting from Abingdon Training A training program will be put in place to cover both sales and product training; the program will be based on individual requirements. Performance Measures on Value of sales orders raised and On-time delivery to customers Use of CRM Software and internal business systems and procedures Benefits Bonus up to £3k per annum Holiday: starting on 22 days, rising by 1 day per completed year of service to a max of 25 days plus BH Hours : 8.30am 5pm Monday Thursday and Friday 8.30am 4pm (39 hour working week) 1 day per week WFH (only after passing 3 months probation) Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
Lead Electrical CAD Engineer Derby -Hybrid Contract Outside IR 35 Key Skills and Experience Qualified to degree level or equivalent in Electrical Engineering or a related discipline with at least 8 years post graduate industry experience or has relevant work experience. Chartered Engineer (or working towards Chartership) would be ideal. The candidate must have experience setting up Electrical, Controls, and Instrumentation CAD environments, including engagement with relevant stakeholders to communicate IT related requirements, CAD tool selection, project defaults set-up, 2D and 3D content creation, attribution setting up, CAD templates creation, in accordance with project and industry standards and best practice. The candidate must be a strong administrator of EC&I CAD production environments including the provision of technical support, coordinated system replacements and upgrades, the maintenance of 2D and 3D content libraries, maintaining the data model, PLM integration, provision of training, engagement with IT and CAD system vendor, etc. Experience identifying opportunities to enhance efficiency ie, accessing the tools' API to script/code modifications, automations etc. would be highly beneficial. Proficient with as many as possible of the following CAD tools: SIEMENS NX Diagramming and Electrical Routing, Autodesk AutoCAD Electrical, Autodesk REVIT (MEP Tools), AVEVA PDMS or E3D, CAESAR, Proficient in the use of at least one of the following PLM tools: SIEMENS Teamcenter Autodesk VAULT DM or 3D EXPERIENCE Proficient in the use of the following BIM Coordination tools: Autodesk Navisworks Simulate Autodesk Navisworks Manage Proficient in the use of the following productivity tools: MS Office (Outlook, OneDrive, SharePoint, Word, Excel, PowerPoint, OneNote, Teams, etc ) Proficient in the production of SLDs, EC&I 3D models, general arrangement and layout drawings, isometrics, cable schedules, BoMs, etc. The candidate must be ready to support other CAD activities if and when required ie, HVAC, Process, Component Definition, CS&A, etc. The candidate must be able to lead a section of CAD Engineers (8x approx.), including line management, tasks planning and distribution, managing the team's development, and keep a good line of communications with team and CAD/BIM manager. The candidate must be able to delegate and solve problems independently. The candidate must have experience writing and maintaining technical documentation such as CAD strategy, BIM Execution Plans, Exchange Information Requirements, CAD standards, manuals, guidance, best practice, etc. Job Description Line Manage effectively a section of 8x approx. CAD Engineers. This amount could increase for short periods of time. Plan the section's activity in coordination with client departments, CAD/BIM manager and PMO. Develop the required CAD environment, processes, standards, and content necessary for the production of SLDs, 3D models, general arrangement drawings, layout drawings, isometrics, cable schedules, manufacturing and assembly drawings, data (ie, BoMs). Lead the production of SLDs, 3D models, layout drawings, isometrics, cable schedules, manufacturing and assembly drawings, data (ie, BoMs). Provide with technical support to junior CAD Engineers and to the wider project team. Carry out quality assurance checks and reports as well as review and acceptance support for CAD information. Support other CAD activities if and when required (ie, component definition, HVAC, Process, Civils, Structures, and Architecture) The above according to agreed timescales, to the highest quality, and in accordance to industry, and project standards.
23/04/2024
Project-based
Lead Electrical CAD Engineer Derby -Hybrid Contract Outside IR 35 Key Skills and Experience Qualified to degree level or equivalent in Electrical Engineering or a related discipline with at least 8 years post graduate industry experience or has relevant work experience. Chartered Engineer (or working towards Chartership) would be ideal. The candidate must have experience setting up Electrical, Controls, and Instrumentation CAD environments, including engagement with relevant stakeholders to communicate IT related requirements, CAD tool selection, project defaults set-up, 2D and 3D content creation, attribution setting up, CAD templates creation, in accordance with project and industry standards and best practice. The candidate must be a strong administrator of EC&I CAD production environments including the provision of technical support, coordinated system replacements and upgrades, the maintenance of 2D and 3D content libraries, maintaining the data model, PLM integration, provision of training, engagement with IT and CAD system vendor, etc. Experience identifying opportunities to enhance efficiency ie, accessing the tools' API to script/code modifications, automations etc. would be highly beneficial. Proficient with as many as possible of the following CAD tools: SIEMENS NX Diagramming and Electrical Routing, Autodesk AutoCAD Electrical, Autodesk REVIT (MEP Tools), AVEVA PDMS or E3D, CAESAR, Proficient in the use of at least one of the following PLM tools: SIEMENS Teamcenter Autodesk VAULT DM or 3D EXPERIENCE Proficient in the use of the following BIM Coordination tools: Autodesk Navisworks Simulate Autodesk Navisworks Manage Proficient in the use of the following productivity tools: MS Office (Outlook, OneDrive, SharePoint, Word, Excel, PowerPoint, OneNote, Teams, etc ) Proficient in the production of SLDs, EC&I 3D models, general arrangement and layout drawings, isometrics, cable schedules, BoMs, etc. The candidate must be ready to support other CAD activities if and when required ie, HVAC, Process, Component Definition, CS&A, etc. The candidate must be able to lead a section of CAD Engineers (8x approx.), including line management, tasks planning and distribution, managing the team's development, and keep a good line of communications with team and CAD/BIM manager. The candidate must be able to delegate and solve problems independently. The candidate must have experience writing and maintaining technical documentation such as CAD strategy, BIM Execution Plans, Exchange Information Requirements, CAD standards, manuals, guidance, best practice, etc. Job Description Line Manage effectively a section of 8x approx. CAD Engineers. This amount could increase for short periods of time. Plan the section's activity in coordination with client departments, CAD/BIM manager and PMO. Develop the required CAD environment, processes, standards, and content necessary for the production of SLDs, 3D models, general arrangement drawings, layout drawings, isometrics, cable schedules, manufacturing and assembly drawings, data (ie, BoMs). Lead the production of SLDs, 3D models, layout drawings, isometrics, cable schedules, manufacturing and assembly drawings, data (ie, BoMs). Provide with technical support to junior CAD Engineers and to the wider project team. Carry out quality assurance checks and reports as well as review and acceptance support for CAD information. Support other CAD activities if and when required (ie, component definition, HVAC, Process, Civils, Structures, and Architecture) The above according to agreed timescales, to the highest quality, and in accordance to industry, and project standards.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator. Candidate will coach others through education of platform development best practice. The Software Engineer must have a background in SaaS/Low-Code implementation, system administration and can help others to contribute to platform improvements. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Ensure systems and process compliance to regulatory and organizational requirements. Ability to stay on top of industry trends and best practices and propose process and tool changes to take advantage of new developments in the industry. Qualifications: [Required] 5+ years of working experience in IT. [Required] 3+ years of experience in implementing Atlassian products. [Required] Experience with RESTful APIs, JSON, and XML. [Required] Experience with Agile/Scrum or DevOps methodologies. [Preferred] Experience working in Financial Services or otherwise regulated environment. [Preferred] Experience working with SharePoint. [Preferred] Experience with SQL, Python, PowerShell, or other Scripting languages [Preferred] Experience with System and Data Architecture [Preferred] Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools Technical Skills: Problem-solving skills and solution-oriented attitude. Requires a complete understanding of the system development life cycle. Highly motivated to learn new things and motivated by challenges. Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements. Proactive attitude in automating processes as much as possible. Ability to understand the strategic goals of the platforms we support and evaluate customer requests in that context. Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills. Working well with others on the team using effective interpersonal skills. Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. Experience: Bachelors degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. Low code/COTS implementation certifications are desired.
22/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator. Candidate will coach others through education of platform development best practice. The Software Engineer must have a background in SaaS/Low-Code implementation, system administration and can help others to contribute to platform improvements. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Ensure systems and process compliance to regulatory and organizational requirements. Ability to stay on top of industry trends and best practices and propose process and tool changes to take advantage of new developments in the industry. Qualifications: [Required] 5+ years of working experience in IT. [Required] 3+ years of experience in implementing Atlassian products. [Required] Experience with RESTful APIs, JSON, and XML. [Required] Experience with Agile/Scrum or DevOps methodologies. [Preferred] Experience working in Financial Services or otherwise regulated environment. [Preferred] Experience working with SharePoint. [Preferred] Experience with SQL, Python, PowerShell, or other Scripting languages [Preferred] Experience with System and Data Architecture [Preferred] Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools Technical Skills: Problem-solving skills and solution-oriented attitude. Requires a complete understanding of the system development life cycle. Highly motivated to learn new things and motivated by challenges. Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements. Proactive attitude in automating processes as much as possible. Ability to understand the strategic goals of the platforms we support and evaluate customer requests in that context. Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills. Working well with others on the team using effective interpersonal skills. Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. Experience: Bachelors degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. Low code/COTS implementation certifications are desired.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator Candidate will coach others through education of platform development best practice. The Software Engineer must have a background in SaaS/Low-Code implementation, system administration and can help others to contribute to platform improvements. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Ensure systems and process compliance to regulatory and organizational requirements. Ability to stay on top of industry trends and best practices and propose process and tool changes to take advantage of new developments in the industry. Qualifications: [Required] 5+ years of working experience in IT. [Required] 3+ years of experience in implementing Atlassian products. [Required] Experience with RESTful APIs, JSON, and XML. [Required] Experience with Agile/Scrum or DevOps methodologies. [Preferred] Experience working in Financial Services or otherwise regulated environment. [Preferred] Experience working with SharePoint. [Preferred] Experience with SQL, Python, PowerShell, or other Scripting languages [Preferred] Experience with System and Data Architecture [Preferred] Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools Technical Skills: Problem-solving skills and solution-oriented attitude. Requires a complete understanding of the system development life cycle. Highly motivated to learn new things and motivated by challenges. Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements. Proactive attitude in automating processes as much as possible. Ability to understand the strategic goals of the platforms we support and evaluate customer requests in that context. Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills. Working well with others on the team using effective interpersonal skills. Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. Experience: Bachelors degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. Low code/COTS implementation certifications are desired.
22/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator Candidate will coach others through education of platform development best practice. The Software Engineer must have a background in SaaS/Low-Code implementation, system administration and can help others to contribute to platform improvements. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Ensure systems and process compliance to regulatory and organizational requirements. Ability to stay on top of industry trends and best practices and propose process and tool changes to take advantage of new developments in the industry. Qualifications: [Required] 5+ years of working experience in IT. [Required] 3+ years of experience in implementing Atlassian products. [Required] Experience with RESTful APIs, JSON, and XML. [Required] Experience with Agile/Scrum or DevOps methodologies. [Preferred] Experience working in Financial Services or otherwise regulated environment. [Preferred] Experience working with SharePoint. [Preferred] Experience with SQL, Python, PowerShell, or other Scripting languages [Preferred] Experience with System and Data Architecture [Preferred] Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools Technical Skills: Problem-solving skills and solution-oriented attitude. Requires a complete understanding of the system development life cycle. Highly motivated to learn new things and motivated by challenges. Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements. Proactive attitude in automating processes as much as possible. Ability to understand the strategic goals of the platforms we support and evaluate customer requests in that context. Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills. Working well with others on the team using effective interpersonal skills. Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. Experience: Bachelors degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. Low code/COTS implementation certifications are desired.