Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Senior Linux DevOps Engineer. Candidate will be responsible for design and support of core platform engineering automation. This role will drive the strategy for infrastructure automation and be charged to improve application adoption, reduce overall operational support, and increase end-user usability of our platform services. Candidate will provide team leadership required to support a large, complex Architect L3 Linux based computing environment and an increasing transition to Linux infrastructure in AWS. Assist in driving infrastructure as code mentality throughout the organization and demonstrate a passion for automation concepts and tools. Responsibilities: Provide advanced system administration, operational support and problem resolution for a large complex Linux computing environment, including both virtualized and physical Servers. Create and Patch AMIs, perform pull requests, write Automation code using tools such as Ansible, Terraform, etc. Qualifications : Hands-on experience with: Terraform, Kubernetes, Jenkins, Kafka, Github, and configuration management tools such as Ansible. Relevant experience with configuration and implementation of IaaS, Infrastructure as code, AWS, Azure, etc. Extensive knowledge of Linux operating systems, Linux shells and standard utilities, and common Linux security tools at L3 level In depth system administration knowledge and skills for RedHat Linux. Technical Skills: Kubernetes Experience - Strong knowledge in Kubernetes deployment frameworks/platforms including Helm, Docker, Rancher, OpenShift, EKS. Linux Experience: Provide advanced system administration, operational support and problem resolution for a large complex Linux computing environment, including both virtualized and physical Servers. Create and Patch AMIs, perform pull requests, write Automation code using tools such as Ansible, Terraform, etc. Cloud Experience - Strong knowledge of secure cloud infrastructure design and components, such as: Servers, operating systems, networks, IAM, and storage. Cloud Certifications, specifically AWS Cloud certification would be preferred. Infra Automation - Expert knowledge in core automation development toolchain including Terraform, Ansible, Jenkins, Git, Harness. CICD Experience - Mastery of CICD best practices in a large organization. (GitOps/DevOps, secure builds, secure code promotion, deployments (Harness/Argo), automated testing (app and infra), integration of policy frameworks, cost-optimization, SLSA best practices) Resilient Design - Experience with architecting, implementing and maintaining highly available mission critical environments for 24/7 availability.
03/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Senior Linux DevOps Engineer. Candidate will be responsible for design and support of core platform engineering automation. This role will drive the strategy for infrastructure automation and be charged to improve application adoption, reduce overall operational support, and increase end-user usability of our platform services. Candidate will provide team leadership required to support a large, complex Architect L3 Linux based computing environment and an increasing transition to Linux infrastructure in AWS. Assist in driving infrastructure as code mentality throughout the organization and demonstrate a passion for automation concepts and tools. Responsibilities: Provide advanced system administration, operational support and problem resolution for a large complex Linux computing environment, including both virtualized and physical Servers. Create and Patch AMIs, perform pull requests, write Automation code using tools such as Ansible, Terraform, etc. Qualifications : Hands-on experience with: Terraform, Kubernetes, Jenkins, Kafka, Github, and configuration management tools such as Ansible. Relevant experience with configuration and implementation of IaaS, Infrastructure as code, AWS, Azure, etc. Extensive knowledge of Linux operating systems, Linux shells and standard utilities, and common Linux security tools at L3 level In depth system administration knowledge and skills for RedHat Linux. Technical Skills: Kubernetes Experience - Strong knowledge in Kubernetes deployment frameworks/platforms including Helm, Docker, Rancher, OpenShift, EKS. Linux Experience: Provide advanced system administration, operational support and problem resolution for a large complex Linux computing environment, including both virtualized and physical Servers. Create and Patch AMIs, perform pull requests, write Automation code using tools such as Ansible, Terraform, etc. Cloud Experience - Strong knowledge of secure cloud infrastructure design and components, such as: Servers, operating systems, networks, IAM, and storage. Cloud Certifications, specifically AWS Cloud certification would be preferred. Infra Automation - Expert knowledge in core automation development toolchain including Terraform, Ansible, Jenkins, Git, Harness. CICD Experience - Mastery of CICD best practices in a large organization. (GitOps/DevOps, secure builds, secure code promotion, deployments (Harness/Argo), automated testing (app and infra), integration of policy frameworks, cost-optimization, SLSA best practices) Resilient Design - Experience with architecting, implementing and maintaining highly available mission critical environments for 24/7 availability.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Senior Linux DevOps Engineer. Candidate will be responsible for design and support of core platform engineering automation. This role will drive the strategy for infrastructure automation and be charged to improve application adoption, reduce overall operational support, and increase end-user usability of our platform services. Candidate will provide team leadership required to support a large, complex Architect L3 Linux based computing environment and an increasing transition to Linux infrastructure in AWS. Assist in driving infrastructure as code mentality throughout the organization and demonstrate a passion for automation concepts and tools. Responsibilities: Provide advanced system administration, operational support and problem resolution for a large complex Linux computing environment, including both virtualized and physical Servers. Create and Patch AMIs, perform pull requests, write Automation code using tools such as Ansible, Terraform, etc. Qualifications : Hands-on experience with: Terraform, Kubernetes, Jenkins, Kafka, Github, and configuration management tools such as Ansible. Relevant experience with configuration and implementation of IaaS, Infrastructure as code, AWS, Azure, etc. Extensive knowledge of Linux operating systems, Linux shells and standard utilities, and common Linux security tools at L3 level In depth system administration knowledge and skills for RedHat Linux. Technical Skills: Kubernetes Experience - Strong knowledge in Kubernetes deployment frameworks/platforms including Helm, Docker, Rancher, OpenShift, EKS. Linux Experience: Provide advanced system administration, operational support and problem resolution for a large complex Linux computing environment, including both virtualized and physical Servers. Create and Patch AMIs, perform pull requests, write Automation code using tools such as Ansible, Terraform, etc. Cloud Experience - Strong knowledge of secure cloud infrastructure design and components, such as: Servers, operating systems, networks, IAM, and storage. Cloud Certifications, specifically AWS Cloud certification would be preferred. Infra Automation - Expert knowledge in core automation development toolchain including Terraform, Ansible, Jenkins, Git, Harness. CICD Experience - Mastery of CICD best practices in a large organization. (GitOps/DevOps, secure builds, secure code promotion, deployments (Harness/Argo), automated testing (app and infra), integration of policy frameworks, cost-optimization, SLSA best practices) Resilient Design - Experience with architecting, implementing and maintaining highly available mission critical environments for 24/7 availability.
03/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Senior Linux DevOps Engineer. Candidate will be responsible for design and support of core platform engineering automation. This role will drive the strategy for infrastructure automation and be charged to improve application adoption, reduce overall operational support, and increase end-user usability of our platform services. Candidate will provide team leadership required to support a large, complex Architect L3 Linux based computing environment and an increasing transition to Linux infrastructure in AWS. Assist in driving infrastructure as code mentality throughout the organization and demonstrate a passion for automation concepts and tools. Responsibilities: Provide advanced system administration, operational support and problem resolution for a large complex Linux computing environment, including both virtualized and physical Servers. Create and Patch AMIs, perform pull requests, write Automation code using tools such as Ansible, Terraform, etc. Qualifications : Hands-on experience with: Terraform, Kubernetes, Jenkins, Kafka, Github, and configuration management tools such as Ansible. Relevant experience with configuration and implementation of IaaS, Infrastructure as code, AWS, Azure, etc. Extensive knowledge of Linux operating systems, Linux shells and standard utilities, and common Linux security tools at L3 level In depth system administration knowledge and skills for RedHat Linux. Technical Skills: Kubernetes Experience - Strong knowledge in Kubernetes deployment frameworks/platforms including Helm, Docker, Rancher, OpenShift, EKS. Linux Experience: Provide advanced system administration, operational support and problem resolution for a large complex Linux computing environment, including both virtualized and physical Servers. Create and Patch AMIs, perform pull requests, write Automation code using tools such as Ansible, Terraform, etc. Cloud Experience - Strong knowledge of secure cloud infrastructure design and components, such as: Servers, operating systems, networks, IAM, and storage. Cloud Certifications, specifically AWS Cloud certification would be preferred. Infra Automation - Expert knowledge in core automation development toolchain including Terraform, Ansible, Jenkins, Git, Harness. CICD Experience - Mastery of CICD best practices in a large organization. (GitOps/DevOps, secure builds, secure code promotion, deployments (Harness/Argo), automated testing (app and infra), integration of policy frameworks, cost-optimization, SLSA best practices) Resilient Design - Experience with architecting, implementing and maintaining highly available mission critical environments for 24/7 availability.
Senior Infrastructure Engineer/Azure/DevOps focus Surrey or Hampshire/Hybrid/WFH £60,000 to £65,000 + £4-5,000 oncall/overtime, plus bonus excellent benefits and growth potential (fantastic employer)/Surrey or Hampshire albeit 1, possibly 2 days per week in the office This role is a hybrid position and can be based in either their Dorking (Surrey) or Basingstoke (Hampshire) offices with the expectation of being in the office 4 - 6 times per month. The overall package is worth around £80-85k. A leading financial services company are recruiting for a Senior Infrastructure Engineer to take a lead position within their infrastructure team: - with a requirement to be a senior technical engineer and lead by example. - a core element of this role is having the ability to affect technical change in their environment. - this can be as simple as leading new migrations, implementing new software or leading the support of their new Azure Cloud environment. - but you need to have the ability to articulate this and demonstrate what you have done and bring to the table. An understanding or appreciation of Azure and DevOps, is an advantage, but not essential as they are slowly moving their environment over to an infrastructure that supports Azure, although this will only be a small percentage of their estate and they have a hybrid on-prem/cloud (potentially around 20%) model. This is a great role working in a team where career progression is actively encouraged. Ideally you will possess core skills within Wintel/VMware technologies, have a DevOps appreciation and understanding, but this is definitely not a DevOps role. Any knowledge of Nutanix or the willingness to learn it as a new technology is well received and the ability to take on new technology and role with it is important. The primary day to day work for the Senior Infrastructure Engineer/Azure/DevOps focus will consist of: Individuals in the Senior Infrastructure Engineer position are responsible for designing system and infrastructure architectures spanning the whole range of hardware and software technologies in their designated field, using approved system engineering practices. They will develop and maintain the high-level design plan for the overall logical and technical IT architecture. They will provide technical leadership and consulting across the organisation, from strategic decision making to project level planning. They will gain organisational commitment for all high-level Infrastructure plans and initiate and participate in projects to evaluate technologies and methods for implementing these plans. They will work closely with decision makers throughout the organisation to identify, recommend, develop, implement, and support cost-effective information processing and communication technologies. They will benchmark, analyse, report on, and make recommendations for the improvement of the relevant IT Infrastructure and IT systems. They will apply proven analytical and problem-solving skills to help validate, verify, communicate, and resolve complex systems/software/networking/infrastructure applications and infrastructure issues. They are responsible for planning, designing and analysing the organisations operating system(s), storage management, agents/instrumentation, systems management, security, network, web administration, database management, automation, and application technical stacks. Additionally, this position may require working knowledge of multiple computing/networking platforms (including physical, virtual, and cloud,) while ensuring high levels of data quality and availability. They are also responsible for capacity planning, backup and restore process design, performance analysis, and developing data disaster recovery plans. Principal Duties and Responsibilities for the Senior Infrastructure Engineer/Azure/DevOps role: Designs, builds and deploys solutions across the relevant infrastructure technologies, including Humanas Azure tenant. Designs automation of infrastructure as a service and capabilities including virtual networks, virtual machines, cloud services, web sites, data services, IoT, etc. Leads technical deployments that involve multiple IT teams and stakeholders. Develops and enhances the orchestration and automation of cloud enablement tools. Designs a highly scalable and redundant physical or virtual infrastructure to support the companys future growth. Provides innovative suggestions for complex implementation solutions. Creates documentation and implementation plans to allow support teams to build and manage the relevant environment. Develops and manages an infrastructure capacity plan. Required Skillset for the Senior Infrastructure Engineer/Azure/DevOps focus position: Possess significantly developed hands-on technical expertise in multiple key operating systems or subsystem areas. Have some experience in creating as well as using Scripting and other tools to automate routine tasks - Ability to automate manual tasks using Scripting languages (eg Shell, python, Perl, bash). Drive resolution of technical problems in a methodical and professional manner. Effectively summarise and clearly communicate software/hardware problems involving multiple support teams. Some Azure/Cloud exposure, with a DevOps understanding. Demonstrable related work experience (Wintel, VMWare) any experience with Nutanix Converged technologies, including Nutanix Acropolis Hypervisor or AHV. Windows OS Configuring & troubleshooting 2016, 2019 and 2022 (nice to have). VMware Virtualisation 6.5+. AD/DNS/GPO configuration. ITIL Framework grounding (Incident, Change, etc). Any Scripting knowledge is an advantage. Senior Infrastructure Engineer/Azure/DevOps focus Surrey or Hampshire/Hybrid/WFH £60,000 to £65,000 + £4-5,000 oncall/overtime, plus bonus excellent benefits and growth potential (fantastic employer)/Surrey or Hampshire albeit 1, possibly 2 days per week in the office
03/05/2024
Full time
Senior Infrastructure Engineer/Azure/DevOps focus Surrey or Hampshire/Hybrid/WFH £60,000 to £65,000 + £4-5,000 oncall/overtime, plus bonus excellent benefits and growth potential (fantastic employer)/Surrey or Hampshire albeit 1, possibly 2 days per week in the office This role is a hybrid position and can be based in either their Dorking (Surrey) or Basingstoke (Hampshire) offices with the expectation of being in the office 4 - 6 times per month. The overall package is worth around £80-85k. A leading financial services company are recruiting for a Senior Infrastructure Engineer to take a lead position within their infrastructure team: - with a requirement to be a senior technical engineer and lead by example. - a core element of this role is having the ability to affect technical change in their environment. - this can be as simple as leading new migrations, implementing new software or leading the support of their new Azure Cloud environment. - but you need to have the ability to articulate this and demonstrate what you have done and bring to the table. An understanding or appreciation of Azure and DevOps, is an advantage, but not essential as they are slowly moving their environment over to an infrastructure that supports Azure, although this will only be a small percentage of their estate and they have a hybrid on-prem/cloud (potentially around 20%) model. This is a great role working in a team where career progression is actively encouraged. Ideally you will possess core skills within Wintel/VMware technologies, have a DevOps appreciation and understanding, but this is definitely not a DevOps role. Any knowledge of Nutanix or the willingness to learn it as a new technology is well received and the ability to take on new technology and role with it is important. The primary day to day work for the Senior Infrastructure Engineer/Azure/DevOps focus will consist of: Individuals in the Senior Infrastructure Engineer position are responsible for designing system and infrastructure architectures spanning the whole range of hardware and software technologies in their designated field, using approved system engineering practices. They will develop and maintain the high-level design plan for the overall logical and technical IT architecture. They will provide technical leadership and consulting across the organisation, from strategic decision making to project level planning. They will gain organisational commitment for all high-level Infrastructure plans and initiate and participate in projects to evaluate technologies and methods for implementing these plans. They will work closely with decision makers throughout the organisation to identify, recommend, develop, implement, and support cost-effective information processing and communication technologies. They will benchmark, analyse, report on, and make recommendations for the improvement of the relevant IT Infrastructure and IT systems. They will apply proven analytical and problem-solving skills to help validate, verify, communicate, and resolve complex systems/software/networking/infrastructure applications and infrastructure issues. They are responsible for planning, designing and analysing the organisations operating system(s), storage management, agents/instrumentation, systems management, security, network, web administration, database management, automation, and application technical stacks. Additionally, this position may require working knowledge of multiple computing/networking platforms (including physical, virtual, and cloud,) while ensuring high levels of data quality and availability. They are also responsible for capacity planning, backup and restore process design, performance analysis, and developing data disaster recovery plans. Principal Duties and Responsibilities for the Senior Infrastructure Engineer/Azure/DevOps role: Designs, builds and deploys solutions across the relevant infrastructure technologies, including Humanas Azure tenant. Designs automation of infrastructure as a service and capabilities including virtual networks, virtual machines, cloud services, web sites, data services, IoT, etc. Leads technical deployments that involve multiple IT teams and stakeholders. Develops and enhances the orchestration and automation of cloud enablement tools. Designs a highly scalable and redundant physical or virtual infrastructure to support the companys future growth. Provides innovative suggestions for complex implementation solutions. Creates documentation and implementation plans to allow support teams to build and manage the relevant environment. Develops and manages an infrastructure capacity plan. Required Skillset for the Senior Infrastructure Engineer/Azure/DevOps focus position: Possess significantly developed hands-on technical expertise in multiple key operating systems or subsystem areas. Have some experience in creating as well as using Scripting and other tools to automate routine tasks - Ability to automate manual tasks using Scripting languages (eg Shell, python, Perl, bash). Drive resolution of technical problems in a methodical and professional manner. Effectively summarise and clearly communicate software/hardware problems involving multiple support teams. Some Azure/Cloud exposure, with a DevOps understanding. Demonstrable related work experience (Wintel, VMWare) any experience with Nutanix Converged technologies, including Nutanix Acropolis Hypervisor or AHV. Windows OS Configuring & troubleshooting 2016, 2019 and 2022 (nice to have). VMware Virtualisation 6.5+. AD/DNS/GPO configuration. ITIL Framework grounding (Incident, Change, etc). Any Scripting knowledge is an advantage. Senior Infrastructure Engineer/Azure/DevOps focus Surrey or Hampshire/Hybrid/WFH £60,000 to £65,000 + £4-5,000 oncall/overtime, plus bonus excellent benefits and growth potential (fantastic employer)/Surrey or Hampshire albeit 1, possibly 2 days per week in the office
Senior Systems Engineer/Junior Technical Architect - Cloud/IAM Hertfordshire - 3 days in the office £65-68k pa + good benefits package Working as part of a global IT team this role is responsible for ensuring that internal and external cloud, web and mobile applications meet IT technical and business requirements. Main responsibilities : Leading the liaison with 3rd party solution providers for new projects or changes to cloud, web and mobile applications Ensure designs adhere to good data practices, compliance, regulatory standards and security frameworks Identifying and capturing non-functional requirements Shaping and evolving technical standards and principles relating to cloud, web and mobile applications Required skills and experience : Cloud (including AWS), web and mobile application technologies Infrastructure and Network understanding, how systems and technology integrate Knowledge of single sign-on, identity and access management (IAM), plus application role-based access Reviewing and advising on third parties' technical designs This is an excellent opportunity for a Senior Systems Engineer/Junior Architect to move in to a more senior position. Please send a CV detailing the required skills and experience for consideration. Senior Systems Engineer/Junior Technical Architect Hertfordshire - 3 days in the office £65-68k pa + good benefits package
03/05/2024
Full time
Senior Systems Engineer/Junior Technical Architect - Cloud/IAM Hertfordshire - 3 days in the office £65-68k pa + good benefits package Working as part of a global IT team this role is responsible for ensuring that internal and external cloud, web and mobile applications meet IT technical and business requirements. Main responsibilities : Leading the liaison with 3rd party solution providers for new projects or changes to cloud, web and mobile applications Ensure designs adhere to good data practices, compliance, regulatory standards and security frameworks Identifying and capturing non-functional requirements Shaping and evolving technical standards and principles relating to cloud, web and mobile applications Required skills and experience : Cloud (including AWS), web and mobile application technologies Infrastructure and Network understanding, how systems and technology integrate Knowledge of single sign-on, identity and access management (IAM), plus application role-based access Reviewing and advising on third parties' technical designs This is an excellent opportunity for a Senior Systems Engineer/Junior Architect to move in to a more senior position. Please send a CV detailing the required skills and experience for consideration. Senior Systems Engineer/Junior Technical Architect Hertfordshire - 3 days in the office £65-68k pa + good benefits package
Robert Half are working with a growing business services organisation in the Bristol area as they continue to build their IT Service Operations function. The Role The Service Desk Manager has responsibility for the management of the IT Service Desk function which includes a desk-based Service Desk team, an Administrative Team and remote Field Service Engineers. The role is supported by Team Leaders who will manage the day-to-day workload of the Service Desk and Field Service Engineers. They are also responsible for the management of the IT Admin team who undertake a variety of admin tasks, including procurement and management of joiner/leaver tickets. The role reports into the incumbent Service Desk Manager within the IT Service team. The Service Desk Manager will ensure robust processes and procedures are in place for the efficient and consistent management of the incidents and service requests. They will develop and embed appropriate Key Performance Indicators (KPI's) to monitor individual and team performance. They will identify Service Improvement Plans (SIP's) to improve service where KPI's are not being achieved. They will produce regular reports for wider IT management to highlight performance of the team and progress against SIP's Day-to-day responsibilities: Ensure that incidents and requests are handled according to agreed procedures and ensure that suitable documentation is available for those providing support. Analyse processes, identify alternative solutions, and recommend new approaches. Help establish requirements for the implementation of changes in processes. Take responsibility for the definition, documentation and satisfactory completion of projects Communicate effectively, acting as a key liaison with practices, team members and colleagues Design and create structured documentation that deals with complex information and manage the configuration of documentation items and files Lead, manage and direct the team to support all aspects of the IT Support Service Drive performance, ensuring agreed SLAs and KPI's are defined, met, and reported on a regular basis. Identifying Service Improvement Plans where improvement is required. Ensure processes are in place for monitoring the quality of interactions with the Service Desk to enable effective performance management and customer satisfaction. Skills/Experience: At least 5 years' experience managing a Service Desk in a large organisation. Demonstrable experience in maturing a Service Desk function Experience with coaching and mentoring team members in different roles with differing skill levels. Ability to analyse and manipulate raw data and turn it into meaningful reports (eg Excel, PowerPivot, PowerBI) Knowledge and experience of the ITIL IT Service Management Framework Experience in the management and configuration of Service Management Toolsets (ZenDesk) Awareness of Information Security principles relevant to Service Desk and industry standard framework (ISO27001) Experience in writing business proposals (eg justification for additional headcount). Experience in budgetary process and procedure. Solid technical knowledge to understand the supported environment of IVC and provide effective leadership and direction for Service Desk team members as well as effective participation in relevant department meetings (eg Projects, Major Incident, Change Advisory Board etc). Network technologies (TCP/IP, DHCP, DNS, LAN, WAN and VPN technologies). Microsoft Operating Systems Email and other productivity tools such as MS Office 365, Office 2016, Office 2019, SharePoint Cloud technology awareness (Azure AD/AWS/SaaS etc.) Telephony solutions (VoIP, SIP, UCaaS) Security technology (eg MFA, Phishing, Anti-Virus etc.) Package: £55,000-£60,000 + bonus + hybrid working Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
03/05/2024
Full time
Robert Half are working with a growing business services organisation in the Bristol area as they continue to build their IT Service Operations function. The Role The Service Desk Manager has responsibility for the management of the IT Service Desk function which includes a desk-based Service Desk team, an Administrative Team and remote Field Service Engineers. The role is supported by Team Leaders who will manage the day-to-day workload of the Service Desk and Field Service Engineers. They are also responsible for the management of the IT Admin team who undertake a variety of admin tasks, including procurement and management of joiner/leaver tickets. The role reports into the incumbent Service Desk Manager within the IT Service team. The Service Desk Manager will ensure robust processes and procedures are in place for the efficient and consistent management of the incidents and service requests. They will develop and embed appropriate Key Performance Indicators (KPI's) to monitor individual and team performance. They will identify Service Improvement Plans (SIP's) to improve service where KPI's are not being achieved. They will produce regular reports for wider IT management to highlight performance of the team and progress against SIP's Day-to-day responsibilities: Ensure that incidents and requests are handled according to agreed procedures and ensure that suitable documentation is available for those providing support. Analyse processes, identify alternative solutions, and recommend new approaches. Help establish requirements for the implementation of changes in processes. Take responsibility for the definition, documentation and satisfactory completion of projects Communicate effectively, acting as a key liaison with practices, team members and colleagues Design and create structured documentation that deals with complex information and manage the configuration of documentation items and files Lead, manage and direct the team to support all aspects of the IT Support Service Drive performance, ensuring agreed SLAs and KPI's are defined, met, and reported on a regular basis. Identifying Service Improvement Plans where improvement is required. Ensure processes are in place for monitoring the quality of interactions with the Service Desk to enable effective performance management and customer satisfaction. Skills/Experience: At least 5 years' experience managing a Service Desk in a large organisation. Demonstrable experience in maturing a Service Desk function Experience with coaching and mentoring team members in different roles with differing skill levels. Ability to analyse and manipulate raw data and turn it into meaningful reports (eg Excel, PowerPivot, PowerBI) Knowledge and experience of the ITIL IT Service Management Framework Experience in the management and configuration of Service Management Toolsets (ZenDesk) Awareness of Information Security principles relevant to Service Desk and industry standard framework (ISO27001) Experience in writing business proposals (eg justification for additional headcount). Experience in budgetary process and procedure. Solid technical knowledge to understand the supported environment of IVC and provide effective leadership and direction for Service Desk team members as well as effective participation in relevant department meetings (eg Projects, Major Incident, Change Advisory Board etc). Network technologies (TCP/IP, DHCP, DNS, LAN, WAN and VPN technologies). Microsoft Operating Systems Email and other productivity tools such as MS Office 365, Office 2016, Office 2019, SharePoint Cloud technology awareness (Azure AD/AWS/SaaS etc.) Telephony solutions (VoIP, SIP, UCaaS) Security technology (eg MFA, Phishing, Anti-Virus etc.) Package: £55,000-£60,000 + bonus + hybrid working Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job Title: Infrastructure Support Engineer III - Red Hat Linux enterprise support Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team are expected to resolve a wide variety of server and storage incidents and requests, while minimizing disruption to our users. We're looking for someone to be responsible for our Red Hat Linux environments. Solaris experience would be beneficial. The successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration and imaging * Excellent knowledge of Red Hat Network Satellite for system management and performance reporting * Provide support for L2 and L3 Operational activities & troubleshooting * Able to stabilise developed infrastructure solutions using Red Hat methodologies in complex customer environments * Demonstrate the ability to methodically work through issues * Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills * Achieve high levels of customer satisfaction * Author processes and working instructions * Work within challenging SLA's and follow escalation paths to the leadership team and product specialists promptly when required * Represent the 3rd line team from a Linux perspective in customer meetings * Red Hat Certified Engineer or other Red Hat/Linux related certification * To manage a range of Linux technology's RHLE, RHNS, Kernel virtualisation (KVM) and to include optimisation, interoperability, and availability of systems on a customer's site * Utilisation of RHNS for compliance management, provisioning of services and resources, content control and system security and integrity * RHLE High availability including clustering, fencing and unfencing if you have the skills required please apply now. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
02/05/2024
Project-based
Job Title: Infrastructure Support Engineer III - Red Hat Linux enterprise support Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team are expected to resolve a wide variety of server and storage incidents and requests, while minimizing disruption to our users. We're looking for someone to be responsible for our Red Hat Linux environments. Solaris experience would be beneficial. The successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration and imaging * Excellent knowledge of Red Hat Network Satellite for system management and performance reporting * Provide support for L2 and L3 Operational activities & troubleshooting * Able to stabilise developed infrastructure solutions using Red Hat methodologies in complex customer environments * Demonstrate the ability to methodically work through issues * Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills * Achieve high levels of customer satisfaction * Author processes and working instructions * Work within challenging SLA's and follow escalation paths to the leadership team and product specialists promptly when required * Represent the 3rd line team from a Linux perspective in customer meetings * Red Hat Certified Engineer or other Red Hat/Linux related certification * To manage a range of Linux technology's RHLE, RHNS, Kernel virtualisation (KVM) and to include optimisation, interoperability, and availability of systems on a customer's site * Utilisation of RHNS for compliance management, provisioning of services and resources, content control and system security and integrity * RHLE High availability including clustering, fencing and unfencing if you have the skills required please apply now. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Category Buyer Contract length: 2 years contract with high potential transitioning to permanent Working setting: Hybrid - 3 days/week on-site Working hours: Mon-Thu (full business hours), Friday (half day) Location: Peterlee (25% UK/EU travel) Role Responsibility: Sourcing strategy, cost management, contract negotiation, supplier relationships, assurance of supply, supplier risk sensing, audits processes, etc. Job Role Expectations | Functional/Technical Skills | Soft Skills: Sourcing - Responsible and accountable for directing the development, and/or communication and implementation of a site, regional, or worldwide sourcing strategy. Responsible for managing policies, agreements, source catalogs, and special purchasing programs, and supporting specific Product line(s) NPI programs. Accountable for the liaison with the corresponding Category/Platform based Buyers. Leadership - Provides leadership for sourcing, logistics and resource management decisions. Lead continuous improvement initiatives and purchasing new product introduction activities within Purchasing. Demonstrates leadership in recognizing the potential for cost and inventory reductions, and quality improvement; as well as responsibility for soundness of business proposals and risk assessment. Mentors and develops other Buyers, SQEs, and Purchasing Analysts (where assigned). Promotes the highest level of professionalism and business ethics. Strategy - Tools and Techniques of 6 Sigma will be required and may be attained by Black Belt, Green Belt, Project Sponsor, or other 6 Sigma related training programs. Develops and leads 6 Sigma Strategic Sourcing teams to fully understand the current performance of the supply base, evaluate strategic options, decide a course of action, and begin implementation. Must also have strong knowledge of the product, NPI, Manufacturing, Supply Chain and Category Strategies. Customers - Manages suppliers delivering into many company facilities. Typical internal customers include contacts at all organization levels, worldwide. Solves problems by determining the best course of action, within departmental guidelines, from many existing solutions. The role identifies and satisfies Critical Customer Requirements (CCR), managing Product expectations for Global Purchasing to deliver benefits required to sustain a competitive advantage. Supplier Development - Collaborates with Supplier Development Engineers to ensure continuous improvement in QCLDM with key suppliers. Builds and fosters mutually beneficial supplier relationships at all organizational levels. Analytical (descriptive), problem solving, and project leadership expertise. Effective communicator/ability to build effective relationships. Understanding of Lean Manufacturing principles as applied by the company and our suppliers. Negotiation skills, able to interpret, analyze and negotiate contractual cost elements. Business Acumen - P&L understanding/micro & macro economics. Growth/entrepreneur mindset Key Experiences : Purchasing, logistics, manufacturing, and/or engineering Category team or product team experience Project leadership experience Understanding of Lean Manufacturing principles and Continuous Process Improvement (CPI) Understanding of QCLDM Knowledge of purchasing strategy and supplier sourcing strategies Software experience using MS Office, SAP (nice to have),etc. Minimum 3 years of Procurement experience Future Experiences : Develop, communicate and implement worldwide sourcing strategy Deliver a lean, responsive and resilient material and services flow Meet defined response time, cost, quality and lean targets enabling optimal and efficient facility operations Set the vision for global supply network solutions to meet enterprise or business unit needs Collaborate with senior stakeholders Candidate must be based in UK, there is no relocation package or visa sponsorship offered. Job Title: Category Buyer Location: Peterlee, UK Job Type: Contract Trading as Aston Carter. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. Aston Carter is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available on the website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to the website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
02/05/2024
Project-based
Category Buyer Contract length: 2 years contract with high potential transitioning to permanent Working setting: Hybrid - 3 days/week on-site Working hours: Mon-Thu (full business hours), Friday (half day) Location: Peterlee (25% UK/EU travel) Role Responsibility: Sourcing strategy, cost management, contract negotiation, supplier relationships, assurance of supply, supplier risk sensing, audits processes, etc. Job Role Expectations | Functional/Technical Skills | Soft Skills: Sourcing - Responsible and accountable for directing the development, and/or communication and implementation of a site, regional, or worldwide sourcing strategy. Responsible for managing policies, agreements, source catalogs, and special purchasing programs, and supporting specific Product line(s) NPI programs. Accountable for the liaison with the corresponding Category/Platform based Buyers. Leadership - Provides leadership for sourcing, logistics and resource management decisions. Lead continuous improvement initiatives and purchasing new product introduction activities within Purchasing. Demonstrates leadership in recognizing the potential for cost and inventory reductions, and quality improvement; as well as responsibility for soundness of business proposals and risk assessment. Mentors and develops other Buyers, SQEs, and Purchasing Analysts (where assigned). Promotes the highest level of professionalism and business ethics. Strategy - Tools and Techniques of 6 Sigma will be required and may be attained by Black Belt, Green Belt, Project Sponsor, or other 6 Sigma related training programs. Develops and leads 6 Sigma Strategic Sourcing teams to fully understand the current performance of the supply base, evaluate strategic options, decide a course of action, and begin implementation. Must also have strong knowledge of the product, NPI, Manufacturing, Supply Chain and Category Strategies. Customers - Manages suppliers delivering into many company facilities. Typical internal customers include contacts at all organization levels, worldwide. Solves problems by determining the best course of action, within departmental guidelines, from many existing solutions. The role identifies and satisfies Critical Customer Requirements (CCR), managing Product expectations for Global Purchasing to deliver benefits required to sustain a competitive advantage. Supplier Development - Collaborates with Supplier Development Engineers to ensure continuous improvement in QCLDM with key suppliers. Builds and fosters mutually beneficial supplier relationships at all organizational levels. Analytical (descriptive), problem solving, and project leadership expertise. Effective communicator/ability to build effective relationships. Understanding of Lean Manufacturing principles as applied by the company and our suppliers. Negotiation skills, able to interpret, analyze and negotiate contractual cost elements. Business Acumen - P&L understanding/micro & macro economics. Growth/entrepreneur mindset Key Experiences : Purchasing, logistics, manufacturing, and/or engineering Category team or product team experience Project leadership experience Understanding of Lean Manufacturing principles and Continuous Process Improvement (CPI) Understanding of QCLDM Knowledge of purchasing strategy and supplier sourcing strategies Software experience using MS Office, SAP (nice to have),etc. Minimum 3 years of Procurement experience Future Experiences : Develop, communicate and implement worldwide sourcing strategy Deliver a lean, responsive and resilient material and services flow Meet defined response time, cost, quality and lean targets enabling optimal and efficient facility operations Set the vision for global supply network solutions to meet enterprise or business unit needs Collaborate with senior stakeholders Candidate must be based in UK, there is no relocation package or visa sponsorship offered. Job Title: Category Buyer Location: Peterlee, UK Job Type: Contract Trading as Aston Carter. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. Aston Carter is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available on the website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to the website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
2nd Line Support Engineer - Cloud - Office 365 - SC Cleared - Wool, Dorset (RL7380) Location: Wool, Dorset Salary: Upto £37,000 (DOE) + Benefits Start Date: ASAP Please note this role unfortunately does not offer sponsorship. The Company Our client empowers people to create sustainable value with the clever use of technology. They are proud to be one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365 and Microsoft 365. Their deep expertise has led to a long track record of success delivering transformational IT services and solutions for their customers. The Role Our client is seeking an experienced 2nd Line Support Engineer. This position is perfect for someone seeking a challenging role with ample opportunity for career growth. The role will suit an experienced 2nd Line Support Engineer residing in the UK. You've been in this or similar role previously and have developed strong analytical and technical skills, having hands on experience in IT industry. This means working with latest technologies and supporting users is something you'll look forward to. You should be eligible for SC clearance. You will be mainly responsible for: Taking ownership and managing tickets through resolution or escalation is something you know all too well. Meeting your SLAs ( Service Level Agreements ) - troubleshooting, maintaining, and supporting a wide range of systems is just as important to you as answering queries and complaints. Taking ownership of your tickets, you're constantly involved in collaboration with the rest of the teams, ensuring personal and team objectives are achieved and providing further guidance when necessary. Upskilling yourself by gaining relevant qualifications and accreditations to further develop your skills. Understanding the importance of problem ownership and client success and aiming for top rated client feedback, providing high quality services. Handling client interaction, managing their expectations, reporting client facing risks and customer feedback with great professionalism. Ensuring quality delivery when working at any of their client sites and enjoy working it, all at the same time. Technical Skills: These are some of your areas of expertise and where you will be able to showcase your IT skills: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (Routers, Switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP Switches, Routers and Firewalls Citrix ( XenApp/XenDesktop) Formal IT qualification, ideally MCSE/MCITP or multiple MCPs massively advantageous Sharepoint 2010/2013 To apply for this 2nd Line Support Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
02/05/2024
Full time
2nd Line Support Engineer - Cloud - Office 365 - SC Cleared - Wool, Dorset (RL7380) Location: Wool, Dorset Salary: Upto £37,000 (DOE) + Benefits Start Date: ASAP Please note this role unfortunately does not offer sponsorship. The Company Our client empowers people to create sustainable value with the clever use of technology. They are proud to be one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365 and Microsoft 365. Their deep expertise has led to a long track record of success delivering transformational IT services and solutions for their customers. The Role Our client is seeking an experienced 2nd Line Support Engineer. This position is perfect for someone seeking a challenging role with ample opportunity for career growth. The role will suit an experienced 2nd Line Support Engineer residing in the UK. You've been in this or similar role previously and have developed strong analytical and technical skills, having hands on experience in IT industry. This means working with latest technologies and supporting users is something you'll look forward to. You should be eligible for SC clearance. You will be mainly responsible for: Taking ownership and managing tickets through resolution or escalation is something you know all too well. Meeting your SLAs ( Service Level Agreements ) - troubleshooting, maintaining, and supporting a wide range of systems is just as important to you as answering queries and complaints. Taking ownership of your tickets, you're constantly involved in collaboration with the rest of the teams, ensuring personal and team objectives are achieved and providing further guidance when necessary. Upskilling yourself by gaining relevant qualifications and accreditations to further develop your skills. Understanding the importance of problem ownership and client success and aiming for top rated client feedback, providing high quality services. Handling client interaction, managing their expectations, reporting client facing risks and customer feedback with great professionalism. Ensuring quality delivery when working at any of their client sites and enjoy working it, all at the same time. Technical Skills: These are some of your areas of expertise and where you will be able to showcase your IT skills: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (Routers, Switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP Switches, Routers and Firewalls Citrix ( XenApp/XenDesktop) Formal IT qualification, ideally MCSE/MCITP or multiple MCPs massively advantageous Sharepoint 2010/2013 To apply for this 2nd Line Support Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Request Technology - Craig Johnson
San Francisco, California
*We are unable to sponsor for this 6+ Month Contract role* Prestigious Fortune 500 Company is currently seeking a Security Red Team Operator. Candidate will take a structured approach to Red Team operations (ie, testing in lab environments, creating and operating according to runbooks and SOPs, writing detailed after-action reports, participating in daily operation syncs). This is currently a two-person team. As such, the candidate will need to be a highly motivated, self-sufficient, and capable of collaborating on a small team where consensus is a must for operations to be successful. This role will also be involved in our Tabletop Exercise planning and execution, and therefore, will need excellent written and oral communication skills when dealing with all levels of the organization, from executives to individual contributors. The Red team is responsible for testing the overall strength of our organizations defenses (the technology, the processes, and the people) by simulating the objectives and actions of an attacker. Responsibilities: Perform internal and external penetration testing of network infrastructure and applications Perform Red team assessments including physical, social engineering, and network exploitation Perform well controlled vulnerability exploitation/penetration testing on applications, network protocols, and databases Perform network reconnaissance, OSINT, social engineering, and physical security reviews Participate in regular exercises and perform adversary simulations to test defense controls Assist with scoping prospective engagements, leading engagements from kickoff through remediation Work closely with Blue team to test efficacy of existing alerts and help create new detection. Create findings reports and communicate to stakeholders Contribute to enhancing the teams toolkit Write custom scripts to automate tasks related to finding new vulnerabilities Maintain runbooks to continually improve penetration testing methodologies and threat modelling. Qualifications : 5+ years of experience in Penetration testing, Red Team and Purple Team Bachelor of Science in Engineering, Computer Science, Information Technology, or equivalent work experience Advanced knowledge in common penetration testing tools (Metasploit, Burp Suite, Cobalt Strike, Empire, KALI Linux etc.) Must have a demonstrable understanding of voice and data networks, major operating systems, Active Directory, cloud technologies Must demonstrate knowledge of MITREs ATT&CK framework, execute and chain TTPs Must be able to critically examine an organization and system through the perspective of a threat actor and articulate risk in clear, precise terms. Ability to optimally code in a Scripting language (Python, Bash, PowerShell, Perl, etc.) OSCP
01/05/2024
Project-based
*We are unable to sponsor for this 6+ Month Contract role* Prestigious Fortune 500 Company is currently seeking a Security Red Team Operator. Candidate will take a structured approach to Red Team operations (ie, testing in lab environments, creating and operating according to runbooks and SOPs, writing detailed after-action reports, participating in daily operation syncs). This is currently a two-person team. As such, the candidate will need to be a highly motivated, self-sufficient, and capable of collaborating on a small team where consensus is a must for operations to be successful. This role will also be involved in our Tabletop Exercise planning and execution, and therefore, will need excellent written and oral communication skills when dealing with all levels of the organization, from executives to individual contributors. The Red team is responsible for testing the overall strength of our organizations defenses (the technology, the processes, and the people) by simulating the objectives and actions of an attacker. Responsibilities: Perform internal and external penetration testing of network infrastructure and applications Perform Red team assessments including physical, social engineering, and network exploitation Perform well controlled vulnerability exploitation/penetration testing on applications, network protocols, and databases Perform network reconnaissance, OSINT, social engineering, and physical security reviews Participate in regular exercises and perform adversary simulations to test defense controls Assist with scoping prospective engagements, leading engagements from kickoff through remediation Work closely with Blue team to test efficacy of existing alerts and help create new detection. Create findings reports and communicate to stakeholders Contribute to enhancing the teams toolkit Write custom scripts to automate tasks related to finding new vulnerabilities Maintain runbooks to continually improve penetration testing methodologies and threat modelling. Qualifications : 5+ years of experience in Penetration testing, Red Team and Purple Team Bachelor of Science in Engineering, Computer Science, Information Technology, or equivalent work experience Advanced knowledge in common penetration testing tools (Metasploit, Burp Suite, Cobalt Strike, Empire, KALI Linux etc.) Must have a demonstrable understanding of voice and data networks, major operating systems, Active Directory, cloud technologies Must demonstrate knowledge of MITREs ATT&CK framework, execute and chain TTPs Must be able to critically examine an organization and system through the perspective of a threat actor and articulate risk in clear, precise terms. Ability to optimally code in a Scripting language (Python, Bash, PowerShell, Perl, etc.) OSCP
Spectrum IT Recruitment (South) Ltd
Ringwood, Hampshire
This role will have an overriding impact in the way the company delivers Cloud & On-Premise infrastructure services to its customers, which includes the NHS. With a big emphasis on cloud, cyber security and infrastructure management, this role will have you using your broad technical expertise to deliver the most up to date technologies and improve the welfare of patients and medical personnel. You will be joining an ambitious technical services company with a dedicated and ambitious management team with a bright future. Having started life as an IT Services partner to the NHS, the company now employ over 100 personnel and deliver enterprise solutions that have a huge impact on the ability of the NHS to deliver clinical care. The opportunity: - The fundamentals of the role is to support the IT Director to deliver IT Technical Services to enterprise level customers. The role would be suited to a individual who has hands-on experience, with a depth of knowledge in Microsoft stack technology, networking and the fundamentals of Cyber Security and Information Governance. There is training and development in the latter elements listed above, and the role has a long term view to deputise for the IT Director and support strategic decision making, best practice and the technological evolution within the business. Skills & Experience - Have demonstrable skills and experience working in Microsoft Stack Technologies - both on-premise and cloud. Windows Server technologies Networking; WAN, LAN Cloud Computing; Azure, AWS Knowledge of Cyber Essentials, Cyber Security and Information Governance (desirable) Experience working with Infrastructure Services at scale, 10,000+ user base. Experience and/or certified in Public Key Infrastructure (PKI) A proactive, problem solving mindset Able to work autonomously and as part of a technology leadership team Confident, enthusiastic with a pragmatic approach. Experience and/or aptitude to manage and lead teams of engineers Enterprise experience, managing IT services at scale. 000's of users, Servers, client PCs, not just SME environments alone. Experience and skills in Cyber (including Cyber Essentials), at least foundation knowledge of informational governance and UK GDPR. Interpersonal skills to be able to constructively challenge senior technical colleagues to improve outcome and approach This role is subject to a clear standard DBS check being received. Salary, Benefits, Scope: The company have a generous salary and benefits package for the role. Up to £60,000 per annum plus benefits and career progression. The successful candidate will work on-site 5 days a week during probation and 2 to 3 days a week thereafter. How to apply: If you have a CV please hit apply or send it to (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
01/05/2024
Full time
This role will have an overriding impact in the way the company delivers Cloud & On-Premise infrastructure services to its customers, which includes the NHS. With a big emphasis on cloud, cyber security and infrastructure management, this role will have you using your broad technical expertise to deliver the most up to date technologies and improve the welfare of patients and medical personnel. You will be joining an ambitious technical services company with a dedicated and ambitious management team with a bright future. Having started life as an IT Services partner to the NHS, the company now employ over 100 personnel and deliver enterprise solutions that have a huge impact on the ability of the NHS to deliver clinical care. The opportunity: - The fundamentals of the role is to support the IT Director to deliver IT Technical Services to enterprise level customers. The role would be suited to a individual who has hands-on experience, with a depth of knowledge in Microsoft stack technology, networking and the fundamentals of Cyber Security and Information Governance. There is training and development in the latter elements listed above, and the role has a long term view to deputise for the IT Director and support strategic decision making, best practice and the technological evolution within the business. Skills & Experience - Have demonstrable skills and experience working in Microsoft Stack Technologies - both on-premise and cloud. Windows Server technologies Networking; WAN, LAN Cloud Computing; Azure, AWS Knowledge of Cyber Essentials, Cyber Security and Information Governance (desirable) Experience working with Infrastructure Services at scale, 10,000+ user base. Experience and/or certified in Public Key Infrastructure (PKI) A proactive, problem solving mindset Able to work autonomously and as part of a technology leadership team Confident, enthusiastic with a pragmatic approach. Experience and/or aptitude to manage and lead teams of engineers Enterprise experience, managing IT services at scale. 000's of users, Servers, client PCs, not just SME environments alone. Experience and skills in Cyber (including Cyber Essentials), at least foundation knowledge of informational governance and UK GDPR. Interpersonal skills to be able to constructively challenge senior technical colleagues to improve outcome and approach This role is subject to a clear standard DBS check being received. Salary, Benefits, Scope: The company have a generous salary and benefits package for the role. Up to £60,000 per annum plus benefits and career progression. The successful candidate will work on-site 5 days a week during probation and 2 to 3 days a week thereafter. How to apply: If you have a CV please hit apply or send it to (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Request Technology - Craig Johnson
Chicago, Illinois
* Position is bonus eligible* Prestigious Financial Institution is currently seeking an Enterprise Monitoring Technical Lead Engineer with strong Splunk experience. Candidate will lead the investigating, planning, and implementing of the enterprise monitoring system, as well as identify areas for improvement, recommend allocation of resources, and work with solution architects to craft an appropriate remediation or enhancement for these systems. Responsibilities: Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems. Qualifications: Expert understanding of: Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITIL Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree in a related area 10+ years of related experience 10 years experience working in a distributed multi-platform environment. 3 years experience working with cloud native applications 3 years experience managing technical projects Cloud certification in AWS is a plus
01/05/2024
Full time
* Position is bonus eligible* Prestigious Financial Institution is currently seeking an Enterprise Monitoring Technical Lead Engineer with strong Splunk experience. Candidate will lead the investigating, planning, and implementing of the enterprise monitoring system, as well as identify areas for improvement, recommend allocation of resources, and work with solution architects to craft an appropriate remediation or enhancement for these systems. Responsibilities: Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems. Qualifications: Expert understanding of: Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITIL Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree in a related area 10+ years of related experience 10 years experience working in a distributed multi-platform environment. 3 years experience working with cloud native applications 3 years experience managing technical projects Cloud certification in AWS is a plus
NO SPONSORSHIP Principal, Software Engineering Enterprise Cloud Monitoring - Splunk SALARY: $200k- $215k base w/up to 30% bonus LOCATION: Dallas, TX 3 days onsite, 2 days remote It is all about on-premises monitoring and cloud monitoring The products they are looking for outside of Splunk is Data Dog, Dynatrace, New Relic Heavy cloud, AWS, EC2, Automation, application performance monitoring, enterprise monitoring, any EMC patrol, Tivoli, and regulatory experience Responsibilities Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems Qualifications Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITLT Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree 10+ years of related experience Minimum 10 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with cloud native applications Minimum 3 years experience managing technical projects
30/04/2024
Full time
NO SPONSORSHIP Principal, Software Engineering Enterprise Cloud Monitoring - Splunk SALARY: $200k- $215k base w/up to 30% bonus LOCATION: Dallas, TX 3 days onsite, 2 days remote It is all about on-premises monitoring and cloud monitoring The products they are looking for outside of Splunk is Data Dog, Dynatrace, New Relic Heavy cloud, AWS, EC2, Automation, application performance monitoring, enterprise monitoring, any EMC patrol, Tivoli, and regulatory experience Responsibilities Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems Qualifications Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITLT Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree 10+ years of related experience Minimum 10 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with cloud native applications Minimum 3 years experience managing technical projects
NO SPONSORSHIP Principal, Software Engineering Enterprise Monitoring - Splunk SALARY: $200k- $215k base w/up to 30% bonus LOCATION: Chicago, IL 3 days onsite, 2 days remote Looking for a technical team lead over the enterprise splunk monitoring system. You will be the SME in Splunk Monitoring, Cloud Native Applications running on Kubernetes within AWS. Responsibilities Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems Qualifications Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITLT Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree 10+ years of related experience Minimum 10 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with cloud native applications Minimum 3 years experience managing technical projects
30/04/2024
Full time
NO SPONSORSHIP Principal, Software Engineering Enterprise Monitoring - Splunk SALARY: $200k- $215k base w/up to 30% bonus LOCATION: Chicago, IL 3 days onsite, 2 days remote Looking for a technical team lead over the enterprise splunk monitoring system. You will be the SME in Splunk Monitoring, Cloud Native Applications running on Kubernetes within AWS. Responsibilities Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems Qualifications Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITLT Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree 10+ years of related experience Minimum 10 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with cloud native applications Minimum 3 years experience managing technical projects
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
30/04/2024
Full time
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
* Position is bonus eligible* Prestigious Financial Institution is currently seeking an Enterprise Monitoring Technical Lead Engineer with strong Splunk experience. Candidate will lead the investigating, planning, and implementing of the enterprise monitoring system, as well as identify areas for improvement, recommend allocation of resources, and work with solution architects to craft an appropriate remediation or enhancement for these systems. Responsibilities: Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems. Qualifications: Expert understanding of: Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITIL Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree in a related area 10+ years of related experience 10 years experience working in a distributed multi-platform environment. 3 years experience working with cloud native applications 3 years experience managing technical projects Cloud certification in AWS is a plus
23/04/2024
Full time
* Position is bonus eligible* Prestigious Financial Institution is currently seeking an Enterprise Monitoring Technical Lead Engineer with strong Splunk experience. Candidate will lead the investigating, planning, and implementing of the enterprise monitoring system, as well as identify areas for improvement, recommend allocation of resources, and work with solution architects to craft an appropriate remediation or enhancement for these systems. Responsibilities: Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems. Qualifications: Expert understanding of: Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITIL Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree in a related area 10+ years of related experience 10 years experience working in a distributed multi-platform environment. 3 years experience working with cloud native applications 3 years experience managing technical projects Cloud certification in AWS is a plus