Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
17/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
17/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
Position: Senior Audiovisual (AV) Systems Analyst Role Overview: The Senior AV Systems Analyst is a pivotal member of the Information Technology Services team, dedicated to the seamless operation and progressive enhancement of the organisation's audiovisual infrastructure. This role is instrumental in fostering an advanced educational environment through the maintenance and innovation of AV systems utilised in various university settings, including classrooms, lecture halls, conference rooms, and communal study areas. Key Responsibilities: Technical Leadership: Serve as the lead technical authority for AV systems, guiding the resolution of complex AV-related incidents and managing service requests with efficiency and expertise. Strategic Development: Collaborate with the AV Team Leader to strategise and implement advancements in AV services, ensuring alignment with the university's vision for cutting-edge learning and meeting spaces. Stakeholder Engagement: Maintain robust communication channels with internal teams and end-users, delivering clear, timely, and precise information to facilitate optimal AV usage. System Management: Oversee the monitoring, support, and maintenance of AV systems, guaranteeing high-performance standards and minimal downtime. Project Coordination: Participate in the deployment of innovative AV technologies, such as AV over IP solutions, interactive displays, and remote management tools, contributing to the university's multimillion-pound investment in AV excellence. Essential Qualifications: A bachelor's degree in a relevant field or equivalent professional experience demonstrating comprehensive AV technical proficiency. A proven track record in AV systems analysis, with substantial hands-on experience in managing and optimising a diverse range of AV equipment. Desired Skills: In-depth knowledge of current and emerging AV technologies. Strong problem-solving abilities and a customer-focused approach. Excellent organisational skills and attention to detail. The ability to work collaboratively within cross-functional teams. What We Offer: A dynamic and supportive work environment committed to innovation and excellence. Opportunities for professional development and growth within a leading educational institution. Access to state-of-the-art facilities and resources. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
17/05/2024
Full time
Position: Senior Audiovisual (AV) Systems Analyst Role Overview: The Senior AV Systems Analyst is a pivotal member of the Information Technology Services team, dedicated to the seamless operation and progressive enhancement of the organisation's audiovisual infrastructure. This role is instrumental in fostering an advanced educational environment through the maintenance and innovation of AV systems utilised in various university settings, including classrooms, lecture halls, conference rooms, and communal study areas. Key Responsibilities: Technical Leadership: Serve as the lead technical authority for AV systems, guiding the resolution of complex AV-related incidents and managing service requests with efficiency and expertise. Strategic Development: Collaborate with the AV Team Leader to strategise and implement advancements in AV services, ensuring alignment with the university's vision for cutting-edge learning and meeting spaces. Stakeholder Engagement: Maintain robust communication channels with internal teams and end-users, delivering clear, timely, and precise information to facilitate optimal AV usage. System Management: Oversee the monitoring, support, and maintenance of AV systems, guaranteeing high-performance standards and minimal downtime. Project Coordination: Participate in the deployment of innovative AV technologies, such as AV over IP solutions, interactive displays, and remote management tools, contributing to the university's multimillion-pound investment in AV excellence. Essential Qualifications: A bachelor's degree in a relevant field or equivalent professional experience demonstrating comprehensive AV technical proficiency. A proven track record in AV systems analysis, with substantial hands-on experience in managing and optimising a diverse range of AV equipment. Desired Skills: In-depth knowledge of current and emerging AV technologies. Strong problem-solving abilities and a customer-focused approach. Excellent organisational skills and attention to detail. The ability to work collaboratively within cross-functional teams. What We Offer: A dynamic and supportive work environment committed to innovation and excellence. Opportunities for professional development and growth within a leading educational institution. Access to state-of-the-art facilities and resources. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Lead AI Consultant Location: Bristol or Swindon (2 days a week on-site) Salary: £70,000 - £130,000 (based on experience) Sanderson are seeking an experienced Lead AI Consultant to join a leading SaaS platform provider. This is a unique opportunity to be part of a dynamic team and play a pivotal role in shaping the strategic direction of AI implementation within the business. About the Role: As the Lead AI Consultant, you will report directly to the CTO and be responsible for driving AI adoption, developing "big data" solutions, and defining API strategies. You will collaborate with senior product, technical, and operational managers to enhance the product suite with cutting-edge AI technologies. Key Responsibilities: Develop and execute the technical integration strategy. Create comprehensive "big data" solutions across products. Define internal and external API strategies. Enhance existing products through AI technologies. Design, develop, and implement AI solutions. Integrate AI with client data, APIs, and production systems. Conduct data analysis and build machine learning models. Utilize modern ML and AI libraries and frameworks. Deliver reliable solutions collaboratively. Desired Experience: Significant experience as an AI Consultant, Machine Learning Engineer, or similar role. Proven track record in start-up or dynamic environments. Hands-on experience with cloud-based AI and ML solutions (eg Azure). Knowledge of generative AI applications and embedding models. Proficiency in MLOps and DevOps practices. Strong programming skills in Python and C#. Experience with Big Data technologies and ETL processes. Familiarity with distributed computing frameworks like Kubernetes. Why Join: Drive AI innovation at a leading SaaS provider. Work with a dynamic, forward-thinking team. Engage in challenging projects that impact business growth. Enjoy a high degree of autonomy in defining AI strategy.
17/05/2024
Full time
Lead AI Consultant Location: Bristol or Swindon (2 days a week on-site) Salary: £70,000 - £130,000 (based on experience) Sanderson are seeking an experienced Lead AI Consultant to join a leading SaaS platform provider. This is a unique opportunity to be part of a dynamic team and play a pivotal role in shaping the strategic direction of AI implementation within the business. About the Role: As the Lead AI Consultant, you will report directly to the CTO and be responsible for driving AI adoption, developing "big data" solutions, and defining API strategies. You will collaborate with senior product, technical, and operational managers to enhance the product suite with cutting-edge AI technologies. Key Responsibilities: Develop and execute the technical integration strategy. Create comprehensive "big data" solutions across products. Define internal and external API strategies. Enhance existing products through AI technologies. Design, develop, and implement AI solutions. Integrate AI with client data, APIs, and production systems. Conduct data analysis and build machine learning models. Utilize modern ML and AI libraries and frameworks. Deliver reliable solutions collaboratively. Desired Experience: Significant experience as an AI Consultant, Machine Learning Engineer, or similar role. Proven track record in start-up or dynamic environments. Hands-on experience with cloud-based AI and ML solutions (eg Azure). Knowledge of generative AI applications and embedding models. Proficiency in MLOps and DevOps practices. Strong programming skills in Python and C#. Experience with Big Data technologies and ETL processes. Familiarity with distributed computing frameworks like Kubernetes. Why Join: Drive AI innovation at a leading SaaS provider. Work with a dynamic, forward-thinking team. Engage in challenging projects that impact business growth. Enjoy a high degree of autonomy in defining AI strategy.
D365 Senior Support Analyst Hybrid/Birmingham Salary - £45,000 - £50,000 per annum D365 Senior Support Analyst required work alongside other members of the support team to ensure customers get the agreed level of service and will be expected to work independently and assist with case escalations where appropriate. You will play a key role in D365 and Power Platform solution support and participate in every aspect of the D365 and Power Platform solution support from: triage of large case numbers from multiple customers, resolving customer cases, recognising change requests, managing customer escalations and environment/release management. Key Requirements: Can resolve D365 Support cases, provide root cause analysis and create a customer document that outlines the root cause as well as the steps taken to resolve the issue. Provide in-depth knowledge of the D365 CE application and evaluate the customer's business processes against the standard D365 CE functionality where required. Responsible for documenting the business requirements which express what actions a solution must take/how a fix must be implemented and what outcome is expected. Ability to effectively manage their case load and assist in handling and resolving escalation cases. If modifications/customisations are required, either to processes, Power Platform solutions or to the Dynamics 365 CE application, the D365 Senior Support Analyst should facilitate the customer's decision-making process and develop the functional design document that will drive the development process. Technical requirements: Design, create and configure Dynamics 365 CE/Power Platform solutions implementing 'low code, no code' approach. Dynamics 365 CE/CRM product experience on the following: Sales - (Lead/Opportunity/Quote/Order/Invoice). Marketing and campaigns - Including Add-ons eg, Click Dimensions/Mailchimp/Microsoft Dynamics Marketing) Service and Case management including SLAs and Entitlements. Custom ISV/xRM solutions using Dynamics 365 and Power Platform. Entity Design and Entity Relationship modelling implementing multiple relationship types. Model Driven App Form Design. Business Process Flows spanning multiple entities and implementing branching logic. Classic Dynamics 365 CE Workflows, including various trigger events and complex conditional logic. Dynamics 365 CE Dashboards including a combination of charts and list views. Reporting using both the Dynamics 365 report wizard and able to identify where SQL Server Reporting Services (SSRS) reports may be used. Model Driven Apps containing multiple system components. Ribbon Customisation. Where appropriate can implement complex field types (Rollup/Calculated/Customer). Understands the Dynamics 365 CE security model and which components of the system that can be restricted by security. Where necessary, can write and interpret JavaScript within the context of Dynamics 365 CE. Understands and identifies the point at which requirements are more effectively met using custom plugins/workflow assemblies and can articulate those requirements to the relevant colleagues. Ability to extend solutions using complimentary Office 365/Power Platform technologies such as: Power Platform Power Automate - Create and maintain complex Power Automate flows implementing different trigger events, trigger filtering and multiple actions. Power Bi - Understands the key concepts when this technology may be implemented to support an overall deployment. Can modify existing Power Bi reports to meet customer needs. DevOps - Understands how a standard Dynamics 365 CE development cycle works and can use DevOps tasks/user stories/sprints to manage deployment contents. Interested? Please submit your updated CV to Olivia Yafai at Crimson for immediate review. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy. Please visit our website to see Crimson's Privacy Statement, should you wish to view prior to applying for this vacancy.
17/05/2024
Full time
D365 Senior Support Analyst Hybrid/Birmingham Salary - £45,000 - £50,000 per annum D365 Senior Support Analyst required work alongside other members of the support team to ensure customers get the agreed level of service and will be expected to work independently and assist with case escalations where appropriate. You will play a key role in D365 and Power Platform solution support and participate in every aspect of the D365 and Power Platform solution support from: triage of large case numbers from multiple customers, resolving customer cases, recognising change requests, managing customer escalations and environment/release management. Key Requirements: Can resolve D365 Support cases, provide root cause analysis and create a customer document that outlines the root cause as well as the steps taken to resolve the issue. Provide in-depth knowledge of the D365 CE application and evaluate the customer's business processes against the standard D365 CE functionality where required. Responsible for documenting the business requirements which express what actions a solution must take/how a fix must be implemented and what outcome is expected. Ability to effectively manage their case load and assist in handling and resolving escalation cases. If modifications/customisations are required, either to processes, Power Platform solutions or to the Dynamics 365 CE application, the D365 Senior Support Analyst should facilitate the customer's decision-making process and develop the functional design document that will drive the development process. Technical requirements: Design, create and configure Dynamics 365 CE/Power Platform solutions implementing 'low code, no code' approach. Dynamics 365 CE/CRM product experience on the following: Sales - (Lead/Opportunity/Quote/Order/Invoice). Marketing and campaigns - Including Add-ons eg, Click Dimensions/Mailchimp/Microsoft Dynamics Marketing) Service and Case management including SLAs and Entitlements. Custom ISV/xRM solutions using Dynamics 365 and Power Platform. Entity Design and Entity Relationship modelling implementing multiple relationship types. Model Driven App Form Design. Business Process Flows spanning multiple entities and implementing branching logic. Classic Dynamics 365 CE Workflows, including various trigger events and complex conditional logic. Dynamics 365 CE Dashboards including a combination of charts and list views. Reporting using both the Dynamics 365 report wizard and able to identify where SQL Server Reporting Services (SSRS) reports may be used. Model Driven Apps containing multiple system components. Ribbon Customisation. Where appropriate can implement complex field types (Rollup/Calculated/Customer). Understands the Dynamics 365 CE security model and which components of the system that can be restricted by security. Where necessary, can write and interpret JavaScript within the context of Dynamics 365 CE. Understands and identifies the point at which requirements are more effectively met using custom plugins/workflow assemblies and can articulate those requirements to the relevant colleagues. Ability to extend solutions using complimentary Office 365/Power Platform technologies such as: Power Platform Power Automate - Create and maintain complex Power Automate flows implementing different trigger events, trigger filtering and multiple actions. Power Bi - Understands the key concepts when this technology may be implemented to support an overall deployment. Can modify existing Power Bi reports to meet customer needs. DevOps - Understands how a standard Dynamics 365 CE development cycle works and can use DevOps tasks/user stories/sprints to manage deployment contents. Interested? Please submit your updated CV to Olivia Yafai at Crimson for immediate review. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy. Please visit our website to see Crimson's Privacy Statement, should you wish to view prior to applying for this vacancy.
Microsoft Dynamics 365 - Finance & Supply Chain Management Hybrid/Remote Roles and Responsibilities: As a D365 F&SCM Architect/Developer specialising in Microsoft Business Application Technology, you will lead the development of all aspects of the technical/functional architecture and design for complex change projects/programmes. This will involve developing high-level designs/solution blueprints and managing their translation into low-level designs. As a Solution Architect, you will be expected to work concurrently on a portfolio of programmes, projects, and consultancy engagements. Work alongside technical architects and integration leads to craft power App solutions for interactions within D365 applications. Keep Senior Developers/Integration Leads/Technical Architects/Project Managers in the loop with regular progress updates and insights into any risks or challenges. Dive into technical design documents and integration design documents to ensure developments align with requirements. Contribute to development activities within assigned project teams, addressing known integrations and technical gaps. Adhere to best practices and guidelines, ensuring all code undergoes peer review and is thoroughly documented. Support regular quality audits for Implementation Programmers related to D365 F&SCM. Participate in routine meetings with technical team leads to share updates on workload and performance. Understand the performance implications of development techniques to be employed. Raise any risks or concerns promptly to senior team members. Preferred Qualifications: Microsoft Dynamics 365 Certifications Bachelor's Degree in Computer Science, Computer Engineering, or a related field. Required Skills and Experience. Experience in business processes, including Finance, Manufacturing, Retail and Supply Chain. Dynamics 365 F&SCM/Finance and Operations. Proficiency in Power Automate. Enterprise Architecture principles and standards. Proficiency in T SQL Scripting/development. Ability to write detailed technical documentation clearly and concisely. Understanding of security design principles for D365 F&SCM and Azure components, including authorisation mechanisms. Desirable Skills: Microsoft Certifications Familiarity with Azure Data Factory. Knowledge of TFVC/Git and development control rules/processes. Familiarity with C#, X , Code Proficient in related technologies such as Microsoft Stack, M365, SharePoint, Microsoft Azure and Power BI Requirement: You must have the following visas/right to work to be eligible for this position: British Citizen, ILR, Dependant Visa, Pre-settled status etc. You must be UK-based to apply for this role. *If you don't have the right to work in the UK or are not located in the UK, you will be automatically rejected from the process due to client requirements. Apply Today!
17/05/2024
Full time
Microsoft Dynamics 365 - Finance & Supply Chain Management Hybrid/Remote Roles and Responsibilities: As a D365 F&SCM Architect/Developer specialising in Microsoft Business Application Technology, you will lead the development of all aspects of the technical/functional architecture and design for complex change projects/programmes. This will involve developing high-level designs/solution blueprints and managing their translation into low-level designs. As a Solution Architect, you will be expected to work concurrently on a portfolio of programmes, projects, and consultancy engagements. Work alongside technical architects and integration leads to craft power App solutions for interactions within D365 applications. Keep Senior Developers/Integration Leads/Technical Architects/Project Managers in the loop with regular progress updates and insights into any risks or challenges. Dive into technical design documents and integration design documents to ensure developments align with requirements. Contribute to development activities within assigned project teams, addressing known integrations and technical gaps. Adhere to best practices and guidelines, ensuring all code undergoes peer review and is thoroughly documented. Support regular quality audits for Implementation Programmers related to D365 F&SCM. Participate in routine meetings with technical team leads to share updates on workload and performance. Understand the performance implications of development techniques to be employed. Raise any risks or concerns promptly to senior team members. Preferred Qualifications: Microsoft Dynamics 365 Certifications Bachelor's Degree in Computer Science, Computer Engineering, or a related field. Required Skills and Experience. Experience in business processes, including Finance, Manufacturing, Retail and Supply Chain. Dynamics 365 F&SCM/Finance and Operations. Proficiency in Power Automate. Enterprise Architecture principles and standards. Proficiency in T SQL Scripting/development. Ability to write detailed technical documentation clearly and concisely. Understanding of security design principles for D365 F&SCM and Azure components, including authorisation mechanisms. Desirable Skills: Microsoft Certifications Familiarity with Azure Data Factory. Knowledge of TFVC/Git and development control rules/processes. Familiarity with C#, X , Code Proficient in related technologies such as Microsoft Stack, M365, SharePoint, Microsoft Azure and Power BI Requirement: You must have the following visas/right to work to be eligible for this position: British Citizen, ILR, Dependant Visa, Pre-settled status etc. You must be UK-based to apply for this role. *If you don't have the right to work in the UK or are not located in the UK, you will be automatically rejected from the process due to client requirements. Apply Today!
The ideal candidate will be someone with experience of delivering large scale Identity and access management capabilities preferably in secure public sector environments. Experience and skills: Effective decision making and the ability to understand, solve and resolve technical challenges across varying levels of complexity and risk Takes responsible for leading the technical design of systems and services, justify and communicate design decisions Has experience of the identity and access management domain, including authentication protocols (OAuth, OpenID Connect and SAML) and account life cycle Comfortable with Java application stacks, REST API, Linux virtual server environments, cloud hosting (eg AWS or Azure), IP Networking, configuration of ports and Firewalls, DNS, certificates Provide technical leadership to the build teams and drive the value delivery in iterative dev/test cycles. Undertake structured analysis of technical issues and translating this analysis into technical designs that describe the required solution Identify opportunities to collaborate and reuse components, communicating with both technical and non-technical stakeholders Excellent communication and presentation skills and the ability to collaborate with senior stakeholders and 3rd parties providing technical direction and establishing agreements Able to provide technical leadership, guide and mentor the development team to build solutions according to the design Able to assimilate vendor product integration requirements and make design and technical decisions for optimal use of off-the-shelf and custom Java components, ensuring high performant systems, scalability and maintainability. Technical governance and the assurance of required digital identity services ensuring best practices are followed Good working knowledge of open source and Java technologies, including APIs and microservices Able to interact with and guide a skilled DevSecOps team Agile development methods - Scrum, Kanban, TDD, BDD, etc.
17/05/2024
Full time
The ideal candidate will be someone with experience of delivering large scale Identity and access management capabilities preferably in secure public sector environments. Experience and skills: Effective decision making and the ability to understand, solve and resolve technical challenges across varying levels of complexity and risk Takes responsible for leading the technical design of systems and services, justify and communicate design decisions Has experience of the identity and access management domain, including authentication protocols (OAuth, OpenID Connect and SAML) and account life cycle Comfortable with Java application stacks, REST API, Linux virtual server environments, cloud hosting (eg AWS or Azure), IP Networking, configuration of ports and Firewalls, DNS, certificates Provide technical leadership to the build teams and drive the value delivery in iterative dev/test cycles. Undertake structured analysis of technical issues and translating this analysis into technical designs that describe the required solution Identify opportunities to collaborate and reuse components, communicating with both technical and non-technical stakeholders Excellent communication and presentation skills and the ability to collaborate with senior stakeholders and 3rd parties providing technical direction and establishing agreements Able to provide technical leadership, guide and mentor the development team to build solutions according to the design Able to assimilate vendor product integration requirements and make design and technical decisions for optimal use of off-the-shelf and custom Java components, ensuring high performant systems, scalability and maintainability. Technical governance and the assurance of required digital identity services ensuring best practices are followed Good working knowledge of open source and Java technologies, including APIs and microservices Able to interact with and guide a skilled DevSecOps team Agile development methods - Scrum, Kanban, TDD, BDD, etc.
Ready to take your electrical engineering career to the next level? Lynx Recruitment is recruiting for a Lead Electrical Design Engineer to join our clients' dynamic team in Birmingham. As a Team Leader, you will have the chance to drive change, improve efficiency, and lead a talented group of engineers to success. In this role, you will: Manage a team of electrical design engineers, championing the development and implementation of standards and processes Oversee the electrical design of products, ensuring compliance with technical and legislative requirements Take a senior role in design and project reviews, ensuring high-quality work is delivered on time and within budget Liaise with internal departments and external customers to manage priorities and solve problems Provide hands-on electrical engineering support to various projects as needed We are looking for an experienced professional with: At least 5 years' electrical engineering experience, with a proven track record of leadership Strong project management skills and the ability to manage multiple priorities Excellent communication and interpersonal skills, with the ability to build relationships across teams A passion for innovation and continuous improvement Proficiency in electrical design tools such as E-Plan and PDM works E-Plan training available for candidates with alternative software package experience In return, we offer: Competitive salary and benefits package Opportunities for professional development and growth A supportive and inclusive work environment The chance to work on exciting projects that contribute to national security If you are a British Passport holder and ready to take on a new challenge, we want to hear from you. Join our team and help us continue to deliver high-quality electrical engineering solutions. Apply today!
17/05/2024
Full time
Ready to take your electrical engineering career to the next level? Lynx Recruitment is recruiting for a Lead Electrical Design Engineer to join our clients' dynamic team in Birmingham. As a Team Leader, you will have the chance to drive change, improve efficiency, and lead a talented group of engineers to success. In this role, you will: Manage a team of electrical design engineers, championing the development and implementation of standards and processes Oversee the electrical design of products, ensuring compliance with technical and legislative requirements Take a senior role in design and project reviews, ensuring high-quality work is delivered on time and within budget Liaise with internal departments and external customers to manage priorities and solve problems Provide hands-on electrical engineering support to various projects as needed We are looking for an experienced professional with: At least 5 years' electrical engineering experience, with a proven track record of leadership Strong project management skills and the ability to manage multiple priorities Excellent communication and interpersonal skills, with the ability to build relationships across teams A passion for innovation and continuous improvement Proficiency in electrical design tools such as E-Plan and PDM works E-Plan training available for candidates with alternative software package experience In return, we offer: Competitive salary and benefits package Opportunities for professional development and growth A supportive and inclusive work environment The chance to work on exciting projects that contribute to national security If you are a British Passport holder and ready to take on a new challenge, we want to hear from you. Join our team and help us continue to deliver high-quality electrical engineering solutions. Apply today!
Summary: A world-leading test equipment company that helps utility companies install, protect, and maintain infrastructure networks is entering an exciting phase of hardware development. They are seeking a Senior Electronics Engineer to help shape the direction of the next generation of underground location products. This role sits within the New Product Development (NPD) team, responsible for executing the technology and product roadmaps. You will lead technical research to increase maturity and decrease risk in upcoming projects. As landscapes continuously evolve, you'll ensure roadmaps align and research feeds into robust products. Responsibilities Include: Leading and owning work packages from inception through completion Mentoring junior engineers and leading technical/cross-functional teams Providing technical interface to product management, developing concepts aligned to roadmaps Applying electronics engineering knowledge to plan, lead, and execute design tasks Developing technical solutions requiring ingenuity and creativity Requirements: Engineering degree in Electronic Engineering or similar Skilled all-round electronics designer Strong analog design, test, PSU, EMC/regulatory, simulation, manufacturing test experience Debugging of processor-based hardware Board documentation and software team liaison Extensive product development background Ability to lead and mentor technical teams Benefits Include: Competitive salary Home/office hybrid working opportunities 25 days annual leave plus option to buy 3 more Pension scheme with employer contributions Private medical cover options Cycle to work scheme Free parking Annual bonus This is an opportunity to shape cutting-edge underground utility location products for a world-leading company with an excellent work-life balance. If you have the required electronics engineering skills, apply today!
17/05/2024
Full time
Summary: A world-leading test equipment company that helps utility companies install, protect, and maintain infrastructure networks is entering an exciting phase of hardware development. They are seeking a Senior Electronics Engineer to help shape the direction of the next generation of underground location products. This role sits within the New Product Development (NPD) team, responsible for executing the technology and product roadmaps. You will lead technical research to increase maturity and decrease risk in upcoming projects. As landscapes continuously evolve, you'll ensure roadmaps align and research feeds into robust products. Responsibilities Include: Leading and owning work packages from inception through completion Mentoring junior engineers and leading technical/cross-functional teams Providing technical interface to product management, developing concepts aligned to roadmaps Applying electronics engineering knowledge to plan, lead, and execute design tasks Developing technical solutions requiring ingenuity and creativity Requirements: Engineering degree in Electronic Engineering or similar Skilled all-round electronics designer Strong analog design, test, PSU, EMC/regulatory, simulation, manufacturing test experience Debugging of processor-based hardware Board documentation and software team liaison Extensive product development background Ability to lead and mentor technical teams Benefits Include: Competitive salary Home/office hybrid working opportunities 25 days annual leave plus option to buy 3 more Pension scheme with employer contributions Private medical cover options Cycle to work scheme Free parking Annual bonus This is an opportunity to shape cutting-edge underground utility location products for a world-leading company with an excellent work-life balance. If you have the required electronics engineering skills, apply today!
Senior Analog Electronics Engineer - Unleash Your Creativity and Innovation Are you a passionate and skilled analog electronics engineer looking for an opportunity to make a real impact? Lynx is representing a leading technology company seeking a Senior Analog Electronics Engineer to join the team and drive the development of cutting-edge products. In this pivotal role, you will have the freedom to apply your expertise in analog electronics engineering to plan, lead, and execute design tasks with a high degree of independence. Our client encourages creativity and ingenuity in developing technical solutions to complex problems, and you will have the opportunity to work on a wide range of exciting projects. As a Senior Analog Electronics Engineer, you will: Be recognised as an expert in the field of analog electronics Independently formulate technically innovative ideas and approaches Advise and coach less senior engineers, reviewing work for technical accuracy and adequacy Plan and execute work packages, either individually or as a work package owner Collaborate with cross-functional teams and oversee work with development partners To excel in this role, you should possess: Strong expertise in analog design, including low noise amplifiers, op-amp selection, loop stability, discrete transistor circuits, power amplifiers, and filter design Experience with switch mode power supplies, focusing on low noise/EMI, high efficiency, and low power Proficiency in measurement and testing using oscilloscopes, spectrum analysers, vector network analysers, and thermal cameras Knowledge of EMC, radio, and safety regulations (eg, EN 300220, EN61000, EN55011, EN55022) Extensive experience in product development and schematic capture & circuit simulation Additional advantageous skills include: Processor interfacing (USB, I2C, SPI, RS232/485) Digital Signal Processing and mathematical modelling Understanding of ADC/DAC types, usage, and design Experience with battery-powered devices and chargers PCB layout skills and the ability to lead technical teams Qualifications: BSc, BEng, or HND (or equivalent) in analog electronics engineering or a related field MSc, CEng, MIET (or equivalent) is preferred To apply, please submit your CV highlighting your relevant experience and accomplishments. Our client offers competitive compensation, comprehensive benefits, and opportunities for growth and development. Don't miss this exciting opportunity to make your mark in the world of analog electronics engineering Apply now!
17/05/2024
Full time
Senior Analog Electronics Engineer - Unleash Your Creativity and Innovation Are you a passionate and skilled analog electronics engineer looking for an opportunity to make a real impact? Lynx is representing a leading technology company seeking a Senior Analog Electronics Engineer to join the team and drive the development of cutting-edge products. In this pivotal role, you will have the freedom to apply your expertise in analog electronics engineering to plan, lead, and execute design tasks with a high degree of independence. Our client encourages creativity and ingenuity in developing technical solutions to complex problems, and you will have the opportunity to work on a wide range of exciting projects. As a Senior Analog Electronics Engineer, you will: Be recognised as an expert in the field of analog electronics Independently formulate technically innovative ideas and approaches Advise and coach less senior engineers, reviewing work for technical accuracy and adequacy Plan and execute work packages, either individually or as a work package owner Collaborate with cross-functional teams and oversee work with development partners To excel in this role, you should possess: Strong expertise in analog design, including low noise amplifiers, op-amp selection, loop stability, discrete transistor circuits, power amplifiers, and filter design Experience with switch mode power supplies, focusing on low noise/EMI, high efficiency, and low power Proficiency in measurement and testing using oscilloscopes, spectrum analysers, vector network analysers, and thermal cameras Knowledge of EMC, radio, and safety regulations (eg, EN 300220, EN61000, EN55011, EN55022) Extensive experience in product development and schematic capture & circuit simulation Additional advantageous skills include: Processor interfacing (USB, I2C, SPI, RS232/485) Digital Signal Processing and mathematical modelling Understanding of ADC/DAC types, usage, and design Experience with battery-powered devices and chargers PCB layout skills and the ability to lead technical teams Qualifications: BSc, BEng, or HND (or equivalent) in analog electronics engineering or a related field MSc, CEng, MIET (or equivalent) is preferred To apply, please submit your CV highlighting your relevant experience and accomplishments. Our client offers competitive compensation, comprehensive benefits, and opportunities for growth and development. Don't miss this exciting opportunity to make your mark in the world of analog electronics engineering Apply now!
NO SPONSORSHIP ServiceNow Engineer - CMDB, ITOM, Event Management - Technical Experience as a platform owner in the ServiceNow ecosystem. We have found that many of them have System Administration experience but find that they are more functional when it comes to actual platform administration. Proficiency in Scripting Javascript, GlideScript etc. Many candidates understand Scripting in the platform, but it seems like we are getting candidates that are crossing from the functional side of the platform over to the technical side. Experience working with custom apps . Many junior developers do not have this experience even if they have worked in a consulting capacity. Experience working in the ITSM space . Our team needs a resource who can partner with the stakeholders internally and externally. We will be relying on their senior level architecture experience in key strategic situations that affect the business roadmap. A strong understanding of CMDB . We need someone who can come in and provide SME level guidance to the team from a best practice standpoint. SALARY: $140k - $145k plus 15% bonus Location: Chicago - 3 days on site Summary The Software Engineer must have a background in development, system administration and can help others to contribute to platform improvements. Primary Duties and Responsibilities: Provide technical leadership for planning, designing, installing, testing and implementing solutions. Provide subject matter expertise on the ServiceNow Platform for CMDB, ITOM, Event Managemen. Qualifications: 5+ years of working experience in IT 5+ years of experience in implementing ServiceNow or similar platforms for CMDB, ITOM, Event Management 3+ years of experience with Javascript or other Scripting language Experience with RESTful APIs and JSON [Required] Ability to write clean, bug-free code that is easy to understand and easily maintainable Strong understanding of CMDB and aligning to CSDM 4.0 Experience with Scaled Agile Framework (SAFe), Agile/Scrum, and DevSecOps methodologies 5-7 years of experience of development and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certificates or Licenses: - ServiceNow or other low-code/COTS implementation certifications are desired.
16/05/2024
Full time
NO SPONSORSHIP ServiceNow Engineer - CMDB, ITOM, Event Management - Technical Experience as a platform owner in the ServiceNow ecosystem. We have found that many of them have System Administration experience but find that they are more functional when it comes to actual platform administration. Proficiency in Scripting Javascript, GlideScript etc. Many candidates understand Scripting in the platform, but it seems like we are getting candidates that are crossing from the functional side of the platform over to the technical side. Experience working with custom apps . Many junior developers do not have this experience even if they have worked in a consulting capacity. Experience working in the ITSM space . Our team needs a resource who can partner with the stakeholders internally and externally. We will be relying on their senior level architecture experience in key strategic situations that affect the business roadmap. A strong understanding of CMDB . We need someone who can come in and provide SME level guidance to the team from a best practice standpoint. SALARY: $140k - $145k plus 15% bonus Location: Chicago - 3 days on site Summary The Software Engineer must have a background in development, system administration and can help others to contribute to platform improvements. Primary Duties and Responsibilities: Provide technical leadership for planning, designing, installing, testing and implementing solutions. Provide subject matter expertise on the ServiceNow Platform for CMDB, ITOM, Event Managemen. Qualifications: 5+ years of working experience in IT 5+ years of experience in implementing ServiceNow or similar platforms for CMDB, ITOM, Event Management 3+ years of experience with Javascript or other Scripting language Experience with RESTful APIs and JSON [Required] Ability to write clean, bug-free code that is easy to understand and easily maintainable Strong understanding of CMDB and aligning to CSDM 4.0 Experience with Scaled Agile Framework (SAFe), Agile/Scrum, and DevSecOps methodologies 5-7 years of experience of development and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certificates or Licenses: - ServiceNow or other low-code/COTS implementation certifications are desired.
ARM (Advanced Resource Managers)
Berkeley, Gloucestershire
Sales Account Manager Location: Berkeley Gloucestershire We are pleased to be working with a leading distributor of high quality flexible and specialist cables, cable management, identification, termination, fastenings, fixings and tools for the electrical and construction industries. The Role The role is within an established organisation's Internal Sales team, seeking a dedicated individual eager to advance their sales career. The role demands proficiency in B2B sales, adept account management, and exemplary customer service to meet departmental objectives and monthly financial targets. Specialising in cable accessory sales primarily within the wholesale market, the successful candidate will receive comprehensive product and technical training to excel in key account management and consultative technical sales. Performance will be evaluated based on exceeding monthly sales targets, fostering growth in key accounts, and delivering exceptional customer support. This opportunity offers a supportive environment for learning and professional development within the industry, inviting enthusiastic candidates to join a cohesive and goal-oriented team. Main Duties * Identify opportunities with new and existing customers, target these prospects with a clear and detailed plan enabling you to build long term profitable sales, develop relationships and recommend solutions. * Build relationships with new and existing customers to establish yourself as their key account manager and grow these accounts where opportunities are identified. * Respond to incoming email and phone enquiries ensuring customers are quoted and orders are processed by the Sales Support Team. * Create a daily outbound call plan ensuring you have a clear pro-active approach. * Listen to customer requirements creating detailed proposal documents and present appropriately to 'make the sale'. * Challenge any objections to convert your quotes. * Actively look for ways to grow business by immersing yourself in the industry and working closely with the sales leadership team on new ideas and prospects. * Advise customers on forthcoming product developments and discuss special promotions * Maintain clear and up to date customer records on the company CRM. * Represent the company at trade exhibitions, events etc. as and when required. * Remain motivated at all times, manage your workload in a progressive and proactive way to achieve your KPIs. * Follow Company Quality Management and Health & Safety guidelines. * Other reasonable tasks as requested by the Senior Management team. Candidate Profile * Previous internal sales experience (Ideally, minimum experience 3+ years). * Strong B2B sales experience, ideally consultative and/or technical. * Account management and business development experience is essential. * Strong communicator both verbally and in written form at all levels. * Ability to develop and maintain effective, positive working relationships with internal/external professionals. * Enjoys working to sales targets and goals, always striving to overachieve. * Good all-round IT skills and previous experience using a CRM system. * Must be team player with 'can do, will do' positive attitude, determination, and confidence. * Resilience and negotiations skills essential. * Ability to prioritise work and adapt positively to changing priorities. * Able to work on own initiative. * Experience in selling electrical accessories or cables would be highly advantageous. * Experience selling into a wholesale/re-distribution market will be highly desirable. * Formal sales qualifications and training will support any application. This vacancy is being advertised by Advanced Resource Managers. ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
16/05/2024
Full time
Sales Account Manager Location: Berkeley Gloucestershire We are pleased to be working with a leading distributor of high quality flexible and specialist cables, cable management, identification, termination, fastenings, fixings and tools for the electrical and construction industries. The Role The role is within an established organisation's Internal Sales team, seeking a dedicated individual eager to advance their sales career. The role demands proficiency in B2B sales, adept account management, and exemplary customer service to meet departmental objectives and monthly financial targets. Specialising in cable accessory sales primarily within the wholesale market, the successful candidate will receive comprehensive product and technical training to excel in key account management and consultative technical sales. Performance will be evaluated based on exceeding monthly sales targets, fostering growth in key accounts, and delivering exceptional customer support. This opportunity offers a supportive environment for learning and professional development within the industry, inviting enthusiastic candidates to join a cohesive and goal-oriented team. Main Duties * Identify opportunities with new and existing customers, target these prospects with a clear and detailed plan enabling you to build long term profitable sales, develop relationships and recommend solutions. * Build relationships with new and existing customers to establish yourself as their key account manager and grow these accounts where opportunities are identified. * Respond to incoming email and phone enquiries ensuring customers are quoted and orders are processed by the Sales Support Team. * Create a daily outbound call plan ensuring you have a clear pro-active approach. * Listen to customer requirements creating detailed proposal documents and present appropriately to 'make the sale'. * Challenge any objections to convert your quotes. * Actively look for ways to grow business by immersing yourself in the industry and working closely with the sales leadership team on new ideas and prospects. * Advise customers on forthcoming product developments and discuss special promotions * Maintain clear and up to date customer records on the company CRM. * Represent the company at trade exhibitions, events etc. as and when required. * Remain motivated at all times, manage your workload in a progressive and proactive way to achieve your KPIs. * Follow Company Quality Management and Health & Safety guidelines. * Other reasonable tasks as requested by the Senior Management team. Candidate Profile * Previous internal sales experience (Ideally, minimum experience 3+ years). * Strong B2B sales experience, ideally consultative and/or technical. * Account management and business development experience is essential. * Strong communicator both verbally and in written form at all levels. * Ability to develop and maintain effective, positive working relationships with internal/external professionals. * Enjoys working to sales targets and goals, always striving to overachieve. * Good all-round IT skills and previous experience using a CRM system. * Must be team player with 'can do, will do' positive attitude, determination, and confidence. * Resilience and negotiations skills essential. * Ability to prioritise work and adapt positively to changing priorities. * Able to work on own initiative. * Experience in selling electrical accessories or cables would be highly advantageous. * Experience selling into a wholesale/re-distribution market will be highly desirable. * Formal sales qualifications and training will support any application. This vacancy is being advertised by Advanced Resource Managers. ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
A Senior Developer (cloud platform) is required for our client based in Doncaster. This is mainly a remote position with a monthly visit to the office. Our client is looking for a Senior Developer or someone who is ready to take the next step in their career. The postholder will be responsible for the design, development and maintenance of digital solutions with a focus around CRM Netcalls low code platform (process, forms and workflows), Web/CMS integration, Back Office application integrations. The candidate will have experience in .NET, Cloud platforms, ICT operational frameworks and development life cycles such as Azure, ITIL, Azure DevOps & C# as well as examples of successful outcomes/deliveries using the AGILE methodology. Experience using Netcall's low code platform will be advantageous. This platform is designed to help organisations rapidly build and deploy custom applications, and the ideal candidate will have an understanding of its capabilities and how to leverage them to deliver effective digital solutions. Core responsibilities and duties will include: Designing, developing and maintaining, sustainable CRM processes, forms, workflows and Web integration, which innovate and add value, improving the services we provide. Responsibility for release management processes, ensuring any development and/or changes made within the digital services are released into the corporate production environments in a safe, controlled and secure way. Responsibility for defect resolution, ensuring development and changes made with in the digital services are appropriately tested to ensure they are functionally correct, meet requirements and do not break, damage or degrade the wider digital platform. Working with strategic leads to maintain an innovative technical platform, ensuring future technology and approaches are planned in line with the Digital Transformation agenda move forward. In return for your hard work and dedication, our client offers the chance to be part of a great team and have access to a variety of attractive employee benefits including competitive leave entitlement, local government pension scheme and access to a range of staff discount and flexible benefits schemes.
16/05/2024
Full time
A Senior Developer (cloud platform) is required for our client based in Doncaster. This is mainly a remote position with a monthly visit to the office. Our client is looking for a Senior Developer or someone who is ready to take the next step in their career. The postholder will be responsible for the design, development and maintenance of digital solutions with a focus around CRM Netcalls low code platform (process, forms and workflows), Web/CMS integration, Back Office application integrations. The candidate will have experience in .NET, Cloud platforms, ICT operational frameworks and development life cycles such as Azure, ITIL, Azure DevOps & C# as well as examples of successful outcomes/deliveries using the AGILE methodology. Experience using Netcall's low code platform will be advantageous. This platform is designed to help organisations rapidly build and deploy custom applications, and the ideal candidate will have an understanding of its capabilities and how to leverage them to deliver effective digital solutions. Core responsibilities and duties will include: Designing, developing and maintaining, sustainable CRM processes, forms, workflows and Web integration, which innovate and add value, improving the services we provide. Responsibility for release management processes, ensuring any development and/or changes made within the digital services are released into the corporate production environments in a safe, controlled and secure way. Responsibility for defect resolution, ensuring development and changes made with in the digital services are appropriately tested to ensure they are functionally correct, meet requirements and do not break, damage or degrade the wider digital platform. Working with strategic leads to maintain an innovative technical platform, ensuring future technology and approaches are planned in line with the Digital Transformation agenda move forward. In return for your hard work and dedication, our client offers the chance to be part of a great team and have access to a variety of attractive employee benefits including competitive leave entitlement, local government pension scheme and access to a range of staff discount and flexible benefits schemes.
IT Systems Manager/Administrator holds the primary responsibility for ensuring the smooth operation of the IT infrastructure, guaranteeing that all systems function reliably, securely, and are regularly updated. Reporting to the Director of IT, this role is senior within the IT team, expected to exhibit leadership qualities, proactively troubleshoot issues, effectively communicate with team members, and set exemplary working standards. Establishing strong relationships with all members of the community is essential for maintaining a positive perception of IT services. Effective communication, both verbal and written, is crucial, and the ideal candidate will have a proven track record of excellence in this area. With prior experience as a Senior IT Technician or Network Manager, the IT Systems Manager should be adept at providing second/third line technical support. Key Responsibilities: Oversight of network infrastructure, Servers, workstations, and software management Administration of filtered Internet connectivity and remote connections across sites Management of Wi-Fi provision across various VLANs Administration of Microsoft 365 tenancy Maintenance of telephony systems Coordination with third-party IT service providers Management of backup systems and implementation of disaster contingencies Identification, planning, and costing of future developments and upgrades to the ICT infrastructure within agreed budgets Preparation of annual IT spending budgets within agreed limits Supervision of the creation and implementation of designated IT policies Exploration and integration of emerging AI technologies in an educational setting Job Type: Full-time Pay: £35,000.00-£45,000.00 per year
16/05/2024
Full time
IT Systems Manager/Administrator holds the primary responsibility for ensuring the smooth operation of the IT infrastructure, guaranteeing that all systems function reliably, securely, and are regularly updated. Reporting to the Director of IT, this role is senior within the IT team, expected to exhibit leadership qualities, proactively troubleshoot issues, effectively communicate with team members, and set exemplary working standards. Establishing strong relationships with all members of the community is essential for maintaining a positive perception of IT services. Effective communication, both verbal and written, is crucial, and the ideal candidate will have a proven track record of excellence in this area. With prior experience as a Senior IT Technician or Network Manager, the IT Systems Manager should be adept at providing second/third line technical support. Key Responsibilities: Oversight of network infrastructure, Servers, workstations, and software management Administration of filtered Internet connectivity and remote connections across sites Management of Wi-Fi provision across various VLANs Administration of Microsoft 365 tenancy Maintenance of telephony systems Coordination with third-party IT service providers Management of backup systems and implementation of disaster contingencies Identification, planning, and costing of future developments and upgrades to the ICT infrastructure within agreed budgets Preparation of annual IT spending budgets within agreed limits Supervision of the creation and implementation of designated IT policies Exploration and integration of emerging AI technologies in an educational setting Job Type: Full-time Pay: £35,000.00-£45,000.00 per year
Following the successful implementation of Workday Financials across several geographic regions, Our Client have an exciting opportunity for a Workday Financials Functional Lead to join their team in London. This newly created role will support the deployment of Workday into the remaining global entities, whilst building on the existing functionality, and support existing users. What you'll be doing * Support day to day system administration; including security, configuration and design of Workday Financials. * Maintain and develop business processes across all of Workday Financials and functional areas. Current modules are core financials plus expenses. * Provide support to end-users of the Workday platform through jira, answering inquiries, resolving issues, and following through on any reported or unresolved issues ensuring a timely and reliable response. * Collaborating closely with our external Workday consultants and Workday (as appropriate and required) directly and overseeing tickets to conclusion while ensuring accurate change management/testing protocol is followed. * Engaging with our community, end-users & senior Finance members to assess business needs and translate those needs into effective streamline technical solutions that promote user adoptions. * Experience holding requirements gathering sessions and documenting outcome, including designing process flow. * Hands on with the bi-annual compulsory releases, implement new functionality and ensuring a successful delivery is always achieved through diligent planning and testing of processes, configuration and integrations. * Stay current with industry trends and best practices to identify system improvements and enhancements. What we're looking for: * Drive and self-motivation, with the desire and commitment to succeed, deliver excellence and make positive change; * Relationship building, with excellent interpersonal skills and the ability to quickly build rapport; * Collaboration, able to work well with others across diverse backgrounds to share information, develop skills, and deliver results; * Resilience with the ability to persist and adapt; * Smart problem-solving and analytical abilities, with a curious and inquisitive mind, and an openness to new ideas; * Professional integrity and a respect for company values. Other requirements * Demonstrable proven experience of having led Workday projects or other Finance systems * Previous Workday certifications an advantage * Solid experience in a Workday Analyst role, with strong transactional experience * Completed multiple system implementation projects with involvement in integrations
16/05/2024
Full time
Following the successful implementation of Workday Financials across several geographic regions, Our Client have an exciting opportunity for a Workday Financials Functional Lead to join their team in London. This newly created role will support the deployment of Workday into the remaining global entities, whilst building on the existing functionality, and support existing users. What you'll be doing * Support day to day system administration; including security, configuration and design of Workday Financials. * Maintain and develop business processes across all of Workday Financials and functional areas. Current modules are core financials plus expenses. * Provide support to end-users of the Workday platform through jira, answering inquiries, resolving issues, and following through on any reported or unresolved issues ensuring a timely and reliable response. * Collaborating closely with our external Workday consultants and Workday (as appropriate and required) directly and overseeing tickets to conclusion while ensuring accurate change management/testing protocol is followed. * Engaging with our community, end-users & senior Finance members to assess business needs and translate those needs into effective streamline technical solutions that promote user adoptions. * Experience holding requirements gathering sessions and documenting outcome, including designing process flow. * Hands on with the bi-annual compulsory releases, implement new functionality and ensuring a successful delivery is always achieved through diligent planning and testing of processes, configuration and integrations. * Stay current with industry trends and best practices to identify system improvements and enhancements. What we're looking for: * Drive and self-motivation, with the desire and commitment to succeed, deliver excellence and make positive change; * Relationship building, with excellent interpersonal skills and the ability to quickly build rapport; * Collaboration, able to work well with others across diverse backgrounds to share information, develop skills, and deliver results; * Resilience with the ability to persist and adapt; * Smart problem-solving and analytical abilities, with a curious and inquisitive mind, and an openness to new ideas; * Professional integrity and a respect for company values. Other requirements * Demonstrable proven experience of having led Workday projects or other Finance systems * Previous Workday certifications an advantage * Solid experience in a Workday Analyst role, with strong transactional experience * Completed multiple system implementation projects with involvement in integrations
Lead Radar Developer/Pricing Analyst - HYBRID/REMOTE We have a fantastic opportunity for an experienced individual to join one of our biggest customers. They are a leading force in their industry sector and are consistently receiving awards for being a top employer who take great care looking after their staff. Lead Radar Developer We have an exciting opportunity for an Lead Pricing Implementation Analyst to join the Pricing team based in Hampshire. The Lead Implementation Analyst role will involve the management and deployment of pricing models and underwriting rules across risk and retail pricing which will be key ensuring the client meets its strategic goals. Main Responsibilities as Lead Radar Developer: Develop, validate, review and promote Radar Live models for Risk and Market Pricing. Integration of models ahead of deployment Responsible for XML changes within model Build and deployment of Percayso quote manipulation rules. Manage Radar defects arising from other areas of business from BAU/Standard/Project changes. Radar version/licence updates Enrichment capstone specification maintenance Provide impact assessments for BAU, Standard &Project changes. Ownership and maintenance of Pricing Product Spec documents Ensuring accuracy of Private Car, Commercial Vehicle, Motorcycle and Household rates and rules on internal systems and third party SWH. Management, development and coaching of more Junior Implementation Analysts. Excellent at creating innovative solutions to problems and constantly striving to improve process. Iteratively creating and improving best practices and standards for the team, and ensuring they are clearly communicated and adopted. Excellent spoken and written communication, with the ability to engage constructively in both technical and non-technical discussions at all levels. Ensure close collaboration and alignment with Product teams to ensure knowledge sharing and understanding of what the product builds are trying to achieve. Deputise for the Pricing implementation manager when necessary. Skills and experience you need as Lead Radar Developer Educated to A-level or equivalent with numerical disciplines studied. Experience in insurance pricing, underwriting or product writing. Experienced user of Radar and Radar Live Proven experience of devising solutions to business problems. Good understanding of messaging structures and transform for various SWHs and how they interact Effective coaching of junior staff and development of pricing skills. Experience of dealing with and influencing colleagues at all levels up to, and including, senior management and directors. Ability to understand complex rating structures and offer solutions for efficient builds Self-motivated, with the drive, energy and ability to work on own initiative. Very strong planning, prioritisation and organisational skills. Delivery of high quality pricing projects from start to end with minimal oversight Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
16/05/2024
Full time
Lead Radar Developer/Pricing Analyst - HYBRID/REMOTE We have a fantastic opportunity for an experienced individual to join one of our biggest customers. They are a leading force in their industry sector and are consistently receiving awards for being a top employer who take great care looking after their staff. Lead Radar Developer We have an exciting opportunity for an Lead Pricing Implementation Analyst to join the Pricing team based in Hampshire. The Lead Implementation Analyst role will involve the management and deployment of pricing models and underwriting rules across risk and retail pricing which will be key ensuring the client meets its strategic goals. Main Responsibilities as Lead Radar Developer: Develop, validate, review and promote Radar Live models for Risk and Market Pricing. Integration of models ahead of deployment Responsible for XML changes within model Build and deployment of Percayso quote manipulation rules. Manage Radar defects arising from other areas of business from BAU/Standard/Project changes. Radar version/licence updates Enrichment capstone specification maintenance Provide impact assessments for BAU, Standard &Project changes. Ownership and maintenance of Pricing Product Spec documents Ensuring accuracy of Private Car, Commercial Vehicle, Motorcycle and Household rates and rules on internal systems and third party SWH. Management, development and coaching of more Junior Implementation Analysts. Excellent at creating innovative solutions to problems and constantly striving to improve process. Iteratively creating and improving best practices and standards for the team, and ensuring they are clearly communicated and adopted. Excellent spoken and written communication, with the ability to engage constructively in both technical and non-technical discussions at all levels. Ensure close collaboration and alignment with Product teams to ensure knowledge sharing and understanding of what the product builds are trying to achieve. Deputise for the Pricing implementation manager when necessary. Skills and experience you need as Lead Radar Developer Educated to A-level or equivalent with numerical disciplines studied. Experience in insurance pricing, underwriting or product writing. Experienced user of Radar and Radar Live Proven experience of devising solutions to business problems. Good understanding of messaging structures and transform for various SWHs and how they interact Effective coaching of junior staff and development of pricing skills. Experience of dealing with and influencing colleagues at all levels up to, and including, senior management and directors. Ability to understand complex rating structures and offer solutions for efficient builds Self-motivated, with the drive, energy and ability to work on own initiative. Very strong planning, prioritisation and organisational skills. Delivery of high quality pricing projects from start to end with minimal oversight Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Murex Application Architect - London - Financial Services - Permanent - (3 days office hybrid working) Our client, a leading financial markets and commodities bank based in the city of London is seeking a Murex Application Architect to join their dynamic Global Markets IT Technology team on a permanent basis. The Role As a Murex Application Architect, you will play a crucial role in designing and managing comprehensive Murex solutions to address business requirements and challenges. This is a senior role within the GM IT technology team with the potential to expand to include wider management responsibilities. The focus will be around the Murex platform and its associated ecosystem. The Murex Application Architect will be pivotal in the change management process, driving and improving the design processes to ensure optimal solutions are implemented to reduce complexity and maintain the stability and supportability of the platform. The Murex Application Architect will be primarily responsible for gathering requirements, designing solutions, documenting, reviewing and approving solutions for the Murex platform to cater for the various business and technical requirements. Key Responsibilities/Accountabilities Requirement gathering and impact analysis for change requests, projects and new product developments Development and support for change requests, projects and new product developments through the development life cycle Collaborate with developers to ensure solutions are suitable, practical and appropriate. Documentation of solutions Document, maintain and promote best practice Murex design patterns Act as a functional design authority ensuring Murex design patterns are followed and exceptions managed Provide input on the strategic direction of technology investments for the Murex platform Engaging with the Technology Risk team to ensure solutions are aligned to the bank's standards and policies Engaging with the Enterprise Architecture (EA) team to ensure solutions are aligned to the wider EA strategy Contribute to business cases for CTB funding as required Undertake interviews for prospective candidates Preferred Qualifications and Experience Extensive experience working within a Murex technology team Experience in a Murex Front Office environment In depth, hands on and broad system wide Murex experience/knowledge is essential Strong experience in at least 5 of the following Murex functional modules: Reporting, Post trade workflows, Pre trade workflows, Front Office, GOM, Static Data, Market Data, Accounting, MRB/MRA, RTBS. Strong understanding of the technical Murex system architecture Previous business analysis and requirement gathering experience Previous design focused experience Murex CI/CD experience preferable Technical skills: Java, Groovy, Shell Scripting, REST APIs, XML/XLST, SQL, Excel Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know.
16/05/2024
Full time
Murex Application Architect - London - Financial Services - Permanent - (3 days office hybrid working) Our client, a leading financial markets and commodities bank based in the city of London is seeking a Murex Application Architect to join their dynamic Global Markets IT Technology team on a permanent basis. The Role As a Murex Application Architect, you will play a crucial role in designing and managing comprehensive Murex solutions to address business requirements and challenges. This is a senior role within the GM IT technology team with the potential to expand to include wider management responsibilities. The focus will be around the Murex platform and its associated ecosystem. The Murex Application Architect will be pivotal in the change management process, driving and improving the design processes to ensure optimal solutions are implemented to reduce complexity and maintain the stability and supportability of the platform. The Murex Application Architect will be primarily responsible for gathering requirements, designing solutions, documenting, reviewing and approving solutions for the Murex platform to cater for the various business and technical requirements. Key Responsibilities/Accountabilities Requirement gathering and impact analysis for change requests, projects and new product developments Development and support for change requests, projects and new product developments through the development life cycle Collaborate with developers to ensure solutions are suitable, practical and appropriate. Documentation of solutions Document, maintain and promote best practice Murex design patterns Act as a functional design authority ensuring Murex design patterns are followed and exceptions managed Provide input on the strategic direction of technology investments for the Murex platform Engaging with the Technology Risk team to ensure solutions are aligned to the bank's standards and policies Engaging with the Enterprise Architecture (EA) team to ensure solutions are aligned to the wider EA strategy Contribute to business cases for CTB funding as required Undertake interviews for prospective candidates Preferred Qualifications and Experience Extensive experience working within a Murex technology team Experience in a Murex Front Office environment In depth, hands on and broad system wide Murex experience/knowledge is essential Strong experience in at least 5 of the following Murex functional modules: Reporting, Post trade workflows, Pre trade workflows, Front Office, GOM, Static Data, Market Data, Accounting, MRB/MRA, RTBS. Strong understanding of the technical Murex system architecture Previous business analysis and requirement gathering experience Previous design focused experience Murex CI/CD experience preferable Technical skills: Java, Groovy, Shell Scripting, REST APIs, XML/XLST, SQL, Excel Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know.
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Stoke-on-trent, Staffordshire
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. 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