Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
17/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
17/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
Our client is looking for a skilled and enthusiastic network engineer to join their team based around Glasgow. The ideal candidate will have a strong grasp of the requirements below. If you feel that you are capable, I would love to hear from you and discuss the position in full. Duties and Responsibilities Design, implement, configure and manage the organisation's network infrastructure, including LANs, WANs, VPNs, Routers, Switches, Firewalls, and wireless access points. Identify and address issues to ensure high availability, reliability, and optimal performance. Deploy and maintain the systems' infrastructure, including Servers, storage solutions, operating systems, virtualisation platforms and cloud services. Manage network and systems capacity planning to accommodate growth and changing computing requirements. Collaborate with IT teams worldwide to develop integrated network and systems solutions aligned with business objectives and technology standards. Perform regular security assessments and audits to identify vulnerabilities and implement necessary patches, updates, and security protocols. Design, implement and maintain disaster recovery and business continuity plans. Provide technical support to end-users and other IT teams, addressing network and systems-related incidents and challenges. Document network and systems configurations, procedures, and troubleshooting guides to facilitate knowledge sharing and training. Stay informed about emerging technologies, industry trends, and best practices in networking and systems engineering. Automate network and systems tasks using Scripting languages and configuration management tools. Work with vendors and service providers for procurement, maintenance, and support of network and systems equipment and software. Install hardware for systems and users, as required. Packaging and deployment of applications and software updates. Identify, propose, contribute and manage IT projects for continuous improvement. Qualifications, Knowledge & Skills Bachelor's degree in Computer Science, Information Technology, or related field; or relevant work experience for a minimum of five years. Proven experience as a Network Engineer/Administrator, Systems Engineer/Administrator, or similar role, demonstrating proficiency in both networking and systems administration. Strong understanding of network protocols, routing, switching, and network security practices. Familiarity with various operating systems, including Windows and VMWare ESXi and experience in system administration. Proficiency in configuring and managing virtualisation platforms such as VMware. Scripting skills (eg, PowerShell) for network and systems automation and optimisation. Knowledge of hardware components, server architecture, and storage systems (SANs). Familiarity with security tools, encryption, certificates, PKI, authentication, and patch management for both networks and systems. Excellent communication skills to collaborate effectively with technical and non-technical teams. Strong problem-solving abilities for diagnosing and resolving complex network and systems issues. Ability to manage multiple tasks, projects, and priorities while adhering to deadlines. Main benefits: Salary Life Assurance x 4 times annual salary Critical Illness x 2 times annual salary Westfield Health Cover - CashPlan and Hospital Plan Personal Private Pension (currently Scottish Widows). Salary Exchange. 5% company contribution 34 day holiday (includes public holidays) Contribution to fitness club or classes Please send a copy of your CV for more information and to discuss your suitability. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
17/05/2024
Full time
Our client is looking for a skilled and enthusiastic network engineer to join their team based around Glasgow. The ideal candidate will have a strong grasp of the requirements below. If you feel that you are capable, I would love to hear from you and discuss the position in full. Duties and Responsibilities Design, implement, configure and manage the organisation's network infrastructure, including LANs, WANs, VPNs, Routers, Switches, Firewalls, and wireless access points. Identify and address issues to ensure high availability, reliability, and optimal performance. Deploy and maintain the systems' infrastructure, including Servers, storage solutions, operating systems, virtualisation platforms and cloud services. Manage network and systems capacity planning to accommodate growth and changing computing requirements. Collaborate with IT teams worldwide to develop integrated network and systems solutions aligned with business objectives and technology standards. Perform regular security assessments and audits to identify vulnerabilities and implement necessary patches, updates, and security protocols. Design, implement and maintain disaster recovery and business continuity plans. Provide technical support to end-users and other IT teams, addressing network and systems-related incidents and challenges. Document network and systems configurations, procedures, and troubleshooting guides to facilitate knowledge sharing and training. Stay informed about emerging technologies, industry trends, and best practices in networking and systems engineering. Automate network and systems tasks using Scripting languages and configuration management tools. Work with vendors and service providers for procurement, maintenance, and support of network and systems equipment and software. Install hardware for systems and users, as required. Packaging and deployment of applications and software updates. Identify, propose, contribute and manage IT projects for continuous improvement. Qualifications, Knowledge & Skills Bachelor's degree in Computer Science, Information Technology, or related field; or relevant work experience for a minimum of five years. Proven experience as a Network Engineer/Administrator, Systems Engineer/Administrator, or similar role, demonstrating proficiency in both networking and systems administration. Strong understanding of network protocols, routing, switching, and network security practices. Familiarity with various operating systems, including Windows and VMWare ESXi and experience in system administration. Proficiency in configuring and managing virtualisation platforms such as VMware. Scripting skills (eg, PowerShell) for network and systems automation and optimisation. Knowledge of hardware components, server architecture, and storage systems (SANs). Familiarity with security tools, encryption, certificates, PKI, authentication, and patch management for both networks and systems. Excellent communication skills to collaborate effectively with technical and non-technical teams. Strong problem-solving abilities for diagnosing and resolving complex network and systems issues. Ability to manage multiple tasks, projects, and priorities while adhering to deadlines. Main benefits: Salary Life Assurance x 4 times annual salary Critical Illness x 2 times annual salary Westfield Health Cover - CashPlan and Hospital Plan Personal Private Pension (currently Scottish Widows). Salary Exchange. 5% company contribution 34 day holiday (includes public holidays) Contribution to fitness club or classes Please send a copy of your CV for more information and to discuss your suitability. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Key Accountabilities: To support the Technical Service Manager(s) and Team Leader in maintaining the operational status, and maximising availability of assets to programme demanders. Resolution of significant issues. Maintain and promote high personal standards in environment, safety, health, security, and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Deliver Technical Excellence Provide a resilient cost effective highly available infrastructure to the business on top of which hosted services can be deployed, managed, and maintained. To manage the day-to-day sustainment of Infrastructure Systems, ensuring that planning, end-user impact, change management and problem management are properly addressed and monitored to ensure that deadlines, budgets, and service levels are met, and results delivered. Be responsible for diagnosing and following through to resolution any problems, escalating to team members or other teams and vendors when required. Build relationships with other teams within IT Operations to enable better support and communications. To maintain technical skills to allow us to benefit from new and emerging technologies to make supportive decisions. Attend technical briefing/support groups. Understand and develop support system road maps. Experience around packaging applications Moving from windows 10 to windows 11 Skills/Experience: Must have: Microsoft Configuration Manager Microsoft AppV PowerShell Scripting Desirable Skills: Ivanti Workspace control Ivanti Device and Application Control Advanced Installer and InstallShield. Sometime MSI studio Group Policy If you feel you have the skills and experience needed for this role; please do apply now.
17/05/2024
Project-based
Key Accountabilities: To support the Technical Service Manager(s) and Team Leader in maintaining the operational status, and maximising availability of assets to programme demanders. Resolution of significant issues. Maintain and promote high personal standards in environment, safety, health, security, and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Deliver Technical Excellence Provide a resilient cost effective highly available infrastructure to the business on top of which hosted services can be deployed, managed, and maintained. To manage the day-to-day sustainment of Infrastructure Systems, ensuring that planning, end-user impact, change management and problem management are properly addressed and monitored to ensure that deadlines, budgets, and service levels are met, and results delivered. Be responsible for diagnosing and following through to resolution any problems, escalating to team members or other teams and vendors when required. Build relationships with other teams within IT Operations to enable better support and communications. To maintain technical skills to allow us to benefit from new and emerging technologies to make supportive decisions. Attend technical briefing/support groups. Understand and develop support system road maps. Experience around packaging applications Moving from windows 10 to windows 11 Skills/Experience: Must have: Microsoft Configuration Manager Microsoft AppV PowerShell Scripting Desirable Skills: Ivanti Workspace control Ivanti Device and Application Control Advanced Installer and InstallShield. Sometime MSI studio Group Policy If you feel you have the skills and experience needed for this role; please do apply now.
Role- Network Security Engineer Location- London, UK Job type- Full time Mandatory skills- AZURE NETWORK SPECIALIST Job Description: Experience: 7+ Years Primary responsibilities include Architecture, Planning, Build, Implement and support troubleshooting issues by analysing infrastructure and application alerts and Root Cause Analysis. Perform vulnerability assessment and management ensuring reliability, performance, compliance and business continuity. Develop process and scripts for automating post-change security/environment/quality assurance testing for production release. Address P1/P2/P3 incidents and lead/coordinate scheduled changes in a 24/7/365 service environment. Job Description: Experience and good knowledge in the design, development and Implementation of large-scale Network and Security solutions; comprised of Routing & Switching, Firewalls & VPNs, Load balancers, Network Virtualization & Software Defined Networking( IPV4/IPV6), etc. across On-premise and Cloud Infrastructure. Working experience and sound knowledge on Data Centre & Cloud Infrastructure Networking- Tools and Technologies Hands-on experience and ability to troubleshoot and support critical issues/escalations. Experience with load balancers such as F5, Array, Fortinet, etc. Experience with cloud service providers (AWS, GCP, Azure, etc.) Proven Experience in leading a Network Integration and transformation, in the capacity of Solution Architect/Sr. Engineer Experience in providing in-depth knowledge on network platforms and services, defining and documenting best practices and strategies. Experience or knowledge of Network & Security modelling Tools, NetDevOps, and Network Automation, towards Network as a Code will be an added advantage. Initiate, demonstrate and assume ownership of the opportunities and improvement areas, ensuring completeness of the technical requirements to support business needs. Stay up to date with emerging tools, technologies and trends in the enterprise domain comprising of Network& Security infrastructure and cloud services, leading to innovative solutions addressing the current and future needs Educational Qualification: Graduate- BE/BTech or Postgraduate - Electronics/Communications/Computer Science Certification: ITIL, CCNA/CCNP/JCNA, CCDP/CCIE, Azure/MCSE/RHCE or equivalent technical certifications
17/05/2024
Full time
Role- Network Security Engineer Location- London, UK Job type- Full time Mandatory skills- AZURE NETWORK SPECIALIST Job Description: Experience: 7+ Years Primary responsibilities include Architecture, Planning, Build, Implement and support troubleshooting issues by analysing infrastructure and application alerts and Root Cause Analysis. Perform vulnerability assessment and management ensuring reliability, performance, compliance and business continuity. Develop process and scripts for automating post-change security/environment/quality assurance testing for production release. Address P1/P2/P3 incidents and lead/coordinate scheduled changes in a 24/7/365 service environment. Job Description: Experience and good knowledge in the design, development and Implementation of large-scale Network and Security solutions; comprised of Routing & Switching, Firewalls & VPNs, Load balancers, Network Virtualization & Software Defined Networking( IPV4/IPV6), etc. across On-premise and Cloud Infrastructure. Working experience and sound knowledge on Data Centre & Cloud Infrastructure Networking- Tools and Technologies Hands-on experience and ability to troubleshoot and support critical issues/escalations. Experience with load balancers such as F5, Array, Fortinet, etc. Experience with cloud service providers (AWS, GCP, Azure, etc.) Proven Experience in leading a Network Integration and transformation, in the capacity of Solution Architect/Sr. Engineer Experience in providing in-depth knowledge on network platforms and services, defining and documenting best practices and strategies. Experience or knowledge of Network & Security modelling Tools, NetDevOps, and Network Automation, towards Network as a Code will be an added advantage. Initiate, demonstrate and assume ownership of the opportunities and improvement areas, ensuring completeness of the technical requirements to support business needs. Stay up to date with emerging tools, technologies and trends in the enterprise domain comprising of Network& Security infrastructure and cloud services, leading to innovative solutions addressing the current and future needs Educational Qualification: Graduate- BE/BTech or Postgraduate - Electronics/Communications/Computer Science Certification: ITIL, CCNA/CCNP/JCNA, CCDP/CCIE, Azure/MCSE/RHCE or equivalent technical certifications
Solutions Engineer with experience of large scale complex projects and responsible for design blueprints, refresh and new technology, supporting end-to-end infrastructure technology projects (Servers, storage, network, etc.) Must have proven experience driving SDM CI/CD adoption across the Enterprise. A detailed knowledge of CI/CD tools (Ansible, Ansible Tower, BitBucket, Artefactory, JIRA, Jenkins). Ability to communicate, network and influence across multiple levels. Technical aptitude, has the ability to learn and adapt to new technologies, applications. By applying to this job you are sending us your CV, which may contain personal information. Please refer to our Privacy Notice to understand how we process this information. In short, in order to supply you with work finding services, we will hold and process your personal data, and only with your express permission we will share this personal data with a client (or a third party working on behalf of the client) by email or by upload to the Client/third parties vendor management system. By giving us permission to send your CV to a client, this constitutes permission to share the personal data that would be necessary to consider your application, interview you (Phone/video/face to face) and if successful hire you. Scope AT acts as an employment agency for Permanent Recruitment and an employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Data Protection Policy, Privacy Notice and Disclaimers which can be found at our website
17/05/2024
Project-based
Solutions Engineer with experience of large scale complex projects and responsible for design blueprints, refresh and new technology, supporting end-to-end infrastructure technology projects (Servers, storage, network, etc.) Must have proven experience driving SDM CI/CD adoption across the Enterprise. A detailed knowledge of CI/CD tools (Ansible, Ansible Tower, BitBucket, Artefactory, JIRA, Jenkins). Ability to communicate, network and influence across multiple levels. Technical aptitude, has the ability to learn and adapt to new technologies, applications. By applying to this job you are sending us your CV, which may contain personal information. Please refer to our Privacy Notice to understand how we process this information. In short, in order to supply you with work finding services, we will hold and process your personal data, and only with your express permission we will share this personal data with a client (or a third party working on behalf of the client) by email or by upload to the Client/third parties vendor management system. By giving us permission to send your CV to a client, this constitutes permission to share the personal data that would be necessary to consider your application, interview you (Phone/video/face to face) and if successful hire you. Scope AT acts as an employment agency for Permanent Recruitment and an employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Data Protection Policy, Privacy Notice and Disclaimers which can be found at our website
We are Global IT Recruitment specialist that provides support to the clients across UK, Europe and Australia. We have an excellent job opportunity for you. Role Title: SIEM/Incident SME (Need Active DV Clearance) Location: Hybrid onsite in one of the following locations 2/3 days per week - Corsham, Portsmouth or Northallerton Duration: 6 months Role Description: Main Tech Skills required are ELK (Elastic, Logstash, Kibana) and Tanium The Cyber role is to join a growing security team responsible for designing, delivering and maintaining operational cybersecurity capabilities. Conducting pro-active, risk-based, protective monitoring on priority C4IS/networks to identify internal and external cyber-threats/attacks. This position involves a broad range of skills, including the development and mentoring of Junior Analysts, monitoring networks to actively remediate unauthorised activities. Your role Develop and integrate security event monitoring and incident management services. Respond to security incidents as they occur as part of an incident response team. Implement metrics and dashboards to give visibility of the Enterprise infrastructure. Use of the SOAR platform to assist with playbook automation and case management capabilities to streamline team processes and tools. Produce documentation to ensure the repeatability and standardisation of security operating procedures. Develop additional investigative methods using the SOC's software toolsets to enhance recognition opportunities for specific analysis. Maintain a baseline of system security according to latest threat intelligence and evolving trends. Participate in root cause analysis of incidents in conjunction with engineers across the enterprise. Provide Subject Matter Expertise (SME) on a broad range of information security standards and best practices. Offer strategic and tactical security guidance including valuation requirement of technical controls. Be part of the CRM process Liaise with the SOC engineers to maintain up-to-date dashboards of security alerts, to allow the organisation to better respond to an incident. Document, validate and create operational processes and procedures to help develop the SOC. Assist in identifying, prioritising, and coordinating the protection of critical cyber defence infrastructure and key resources. Build, install, configure, and test dedicated cyber defence hardware. Support Junior Analysts to manage SOC systems. Previous experience of Enterprise ICS/network architectures and technologies Experience and knowledge of SIEM solutions; having the ability to identify use cases and their creation, their deployment and tuning. Experience as a mentor/coach to Junior Analysts Your profile Previous experience of utilising the MITRE ATT&CK and Cyber Kill Chain frameworks Skilled in maintaining Microsoft directory services. Skilled in using virtualisation software. Knowledge of key security frameworks (eg ISO, NIST 800-53, 800-171, 800-172, C2M2) Excellent communication skills Experience of writing Defence/Government documentation Desirable Qualifications: Broad Spectrum Cyber Course (SANS SEC401 or SEC501 or equivalent) SIEM Design, Architecture and Analyst Course (SANS SEC455 or SEC555 or equivalent) Advanced Analyst Course (SANS SEC503 or equivalent)
17/05/2024
Project-based
We are Global IT Recruitment specialist that provides support to the clients across UK, Europe and Australia. We have an excellent job opportunity for you. Role Title: SIEM/Incident SME (Need Active DV Clearance) Location: Hybrid onsite in one of the following locations 2/3 days per week - Corsham, Portsmouth or Northallerton Duration: 6 months Role Description: Main Tech Skills required are ELK (Elastic, Logstash, Kibana) and Tanium The Cyber role is to join a growing security team responsible for designing, delivering and maintaining operational cybersecurity capabilities. Conducting pro-active, risk-based, protective monitoring on priority C4IS/networks to identify internal and external cyber-threats/attacks. This position involves a broad range of skills, including the development and mentoring of Junior Analysts, monitoring networks to actively remediate unauthorised activities. Your role Develop and integrate security event monitoring and incident management services. Respond to security incidents as they occur as part of an incident response team. Implement metrics and dashboards to give visibility of the Enterprise infrastructure. Use of the SOAR platform to assist with playbook automation and case management capabilities to streamline team processes and tools. Produce documentation to ensure the repeatability and standardisation of security operating procedures. Develop additional investigative methods using the SOC's software toolsets to enhance recognition opportunities for specific analysis. Maintain a baseline of system security according to latest threat intelligence and evolving trends. Participate in root cause analysis of incidents in conjunction with engineers across the enterprise. Provide Subject Matter Expertise (SME) on a broad range of information security standards and best practices. Offer strategic and tactical security guidance including valuation requirement of technical controls. Be part of the CRM process Liaise with the SOC engineers to maintain up-to-date dashboards of security alerts, to allow the organisation to better respond to an incident. Document, validate and create operational processes and procedures to help develop the SOC. Assist in identifying, prioritising, and coordinating the protection of critical cyber defence infrastructure and key resources. Build, install, configure, and test dedicated cyber defence hardware. Support Junior Analysts to manage SOC systems. Previous experience of Enterprise ICS/network architectures and technologies Experience and knowledge of SIEM solutions; having the ability to identify use cases and their creation, their deployment and tuning. Experience as a mentor/coach to Junior Analysts Your profile Previous experience of utilising the MITRE ATT&CK and Cyber Kill Chain frameworks Skilled in maintaining Microsoft directory services. Skilled in using virtualisation software. Knowledge of key security frameworks (eg ISO, NIST 800-53, 800-171, 800-172, C2M2) Excellent communication skills Experience of writing Defence/Government documentation Desirable Qualifications: Broad Spectrum Cyber Course (SANS SEC401 or SEC501 or equivalent) SIEM Design, Architecture and Analyst Course (SANS SEC455 or SEC555 or equivalent) Advanced Analyst Course (SANS SEC503 or equivalent)
Location: Barcelona, Spain Languages Required: Fluent English and Spanish Company Overview: Join a dynamic and innovative company at the forefront of supply chain solutions. They specialise in optimising warehouse operations using cutting-edge technologies, and we are seeking a talented Solution Architect with expertise in Manhattan Warehouse Management System (WMS) implementations to join a team in Barcelona. Job Summary: The Solution Architect will be responsible for designing and implementing warehouse management solutions using Manhattan WMS. This role requires a deep understanding of warehouse operations, strong technical skills, and the ability to communicate effectively in both English and Spanish. The ideal candidate will have a proven track record of successful Manhattan WMS implementations and a passion for driving efficiency and innovation in supply chain processes. Key Responsibilities: Solution Design: Develop comprehensive warehouse management solutions using Manhattan WMS that meet client requirements and industry best practices. Implementation: Lead the implementation of Manhattan WMS, ensuring seamless integration with existing systems and processes. Project Management: Oversee project timelines, budgets, and deliverables, coordinating with cross-functional teams to ensure successful project completion. Client Engagement: Act as the primary point of contact for clients, providing expert advice and ensuring client satisfaction throughout the project life cycle. Technical Leadership: Provide technical guidance and mentorship to junior team members, fostering a collaborative and innovative work environment. Documentation: Create and maintain detailed documentation for solutions, including design specifications, configuration guides, and user manuals. Continuous Improvement: Stay current with industry trends and advancements in warehouse management technologies, continuously seeking opportunities to improve solutions and services. Qualifications: Experience: Minimum of 5 years of experience in implementing Manhattan WMS solutions. Technical Skills: Strong proficiency in Manhattan WMS and related technologies. Experience with SQL, Scripting, and integration tools is a plus. Languages: Fluent in English and Spanish, both written and spoken. Education: Bachelor's degree in Computer Science, Engineering, Supply Chain Management, or a related field. Project Management: Demonstrated experience in managing large-scale projects, with the ability to handle multiple priorities and deadlines. Communication: Excellent verbal and written communication skills, with the ability to effectively convey complex technical concepts to non-technical stakeholders. Problem-Solving: Strong analytical and problem-solving abilities, with a focus on delivering innovative and effective solutions. Team Player: Ability to work collaboratively in a team environment, with a strong emphasis on fostering positive relationships and teamwork.
17/05/2024
Project-based
Location: Barcelona, Spain Languages Required: Fluent English and Spanish Company Overview: Join a dynamic and innovative company at the forefront of supply chain solutions. They specialise in optimising warehouse operations using cutting-edge technologies, and we are seeking a talented Solution Architect with expertise in Manhattan Warehouse Management System (WMS) implementations to join a team in Barcelona. Job Summary: The Solution Architect will be responsible for designing and implementing warehouse management solutions using Manhattan WMS. This role requires a deep understanding of warehouse operations, strong technical skills, and the ability to communicate effectively in both English and Spanish. The ideal candidate will have a proven track record of successful Manhattan WMS implementations and a passion for driving efficiency and innovation in supply chain processes. Key Responsibilities: Solution Design: Develop comprehensive warehouse management solutions using Manhattan WMS that meet client requirements and industry best practices. Implementation: Lead the implementation of Manhattan WMS, ensuring seamless integration with existing systems and processes. Project Management: Oversee project timelines, budgets, and deliverables, coordinating with cross-functional teams to ensure successful project completion. Client Engagement: Act as the primary point of contact for clients, providing expert advice and ensuring client satisfaction throughout the project life cycle. Technical Leadership: Provide technical guidance and mentorship to junior team members, fostering a collaborative and innovative work environment. Documentation: Create and maintain detailed documentation for solutions, including design specifications, configuration guides, and user manuals. Continuous Improvement: Stay current with industry trends and advancements in warehouse management technologies, continuously seeking opportunities to improve solutions and services. Qualifications: Experience: Minimum of 5 years of experience in implementing Manhattan WMS solutions. Technical Skills: Strong proficiency in Manhattan WMS and related technologies. Experience with SQL, Scripting, and integration tools is a plus. Languages: Fluent in English and Spanish, both written and spoken. Education: Bachelor's degree in Computer Science, Engineering, Supply Chain Management, or a related field. Project Management: Demonstrated experience in managing large-scale projects, with the ability to handle multiple priorities and deadlines. Communication: Excellent verbal and written communication skills, with the ability to effectively convey complex technical concepts to non-technical stakeholders. Problem-Solving: Strong analytical and problem-solving abilities, with a focus on delivering innovative and effective solutions. Team Player: Ability to work collaboratively in a team environment, with a strong emphasis on fostering positive relationships and teamwork.
Test Lead ( Nokia, SD Implementation) For our client in Hungary (Gyor), we need a Nokia skilled, Test Lead to oversee/help testing a SD Voice Implementation Testing service for the End client/Operator ie: SD voice for Fixed services testing June until 30th August. "ONSITE"! Remote Sep - DEC The expected services are: 1. Provide onsite call testing fixed in cooperation with senior engineers. 2. Take traces for tests supporting senior engineers. 3. Provide support for technical admin tasks, such as downloading traces and storing them in the artefact's repository. 4. Provide support for non-technical admin tasks, such as updating documentation related to testing. 5. Provide support for updating documentation relating to the testbed. Working closely with the Test Manager and Senior Engineers to support the overall team in delivering their technical deliverables. WORK PACKAGE 1 - planning and execution Definition This work package provides the planning activities related with the project and the respective execution, All the deliverables for this work package need to be written in English. A portion of the activities will be on site in Test site (Gyor Hungary), for both Lab and Production sites. Testing Activities 1. Provide onsite call testing in cooperation with Senior Engineers 2. Take traces for tests supporting senior engineers. 3. Provide support for technical admin tasks, such as downloading traces and storing them in the artefact's repository. 4. Provide support for non-technical admin tasks, such as updating documentation related to testing. 5. Provide support for updating documentation relating to the testbed. 6. Report on progress and activities to the Technical Manager and Senior Engineers where appropriate. 7. Provide support for issue resolution. Deliverables: The key deliverable is on site testing with the following milestones. Location of Services Timeframe Works shall be supplied in the following timeframe: Service support from 3rd June until 30th August. "ONSITE "! with expected extension that can be done remotely September to December 2024!
17/05/2024
Project-based
Test Lead ( Nokia, SD Implementation) For our client in Hungary (Gyor), we need a Nokia skilled, Test Lead to oversee/help testing a SD Voice Implementation Testing service for the End client/Operator ie: SD voice for Fixed services testing June until 30th August. "ONSITE"! Remote Sep - DEC The expected services are: 1. Provide onsite call testing fixed in cooperation with senior engineers. 2. Take traces for tests supporting senior engineers. 3. Provide support for technical admin tasks, such as downloading traces and storing them in the artefact's repository. 4. Provide support for non-technical admin tasks, such as updating documentation related to testing. 5. Provide support for updating documentation relating to the testbed. Working closely with the Test Manager and Senior Engineers to support the overall team in delivering their technical deliverables. WORK PACKAGE 1 - planning and execution Definition This work package provides the planning activities related with the project and the respective execution, All the deliverables for this work package need to be written in English. A portion of the activities will be on site in Test site (Gyor Hungary), for both Lab and Production sites. Testing Activities 1. Provide onsite call testing in cooperation with Senior Engineers 2. Take traces for tests supporting senior engineers. 3. Provide support for technical admin tasks, such as downloading traces and storing them in the artefact's repository. 4. Provide support for non-technical admin tasks, such as updating documentation related to testing. 5. Provide support for updating documentation relating to the testbed. 6. Report on progress and activities to the Technical Manager and Senior Engineers where appropriate. 7. Provide support for issue resolution. Deliverables: The key deliverable is on site testing with the following milestones. Location of Services Timeframe Works shall be supplied in the following timeframe: Service support from 3rd June until 30th August. "ONSITE "! with expected extension that can be done remotely September to December 2024!
Role Title: Digital Lab Systems Engineer (Test Engineer) Duration: 12 months Location: Harwell, UK (Hybrid) Rate: £300 per day - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role summary The Digital Lab System Engineer will support the delivery of software solutions to enable the operation of laboratory equipment in Quality Control for the QC Labs in Harwell UK. This role will be actively involved in the complete life cycle for laboratory digital solutions. Mainly initial qualification and deployment, but also post-production administration, maintenance activities and system retirement. Here's What You'll Do: Coordinate activities related to the delivery of bench-top laboratory systems for QC Labs in Harwell. Work independently to develop and author System requirements, System Configuration Specification, System Administration SOP, execute test scripts following cGxP. Author, review and approve life cycle documents like Impact assessment, Regulatory applicability and criticality assessments, ERES assessments, etc. Provide administrative support to operate systems and instruments including role management, access management and configuration maintenance. Represent Digital Quality in system validation activities in conjunction with IT Infra, Validation and QA related to implementation of new lab systems and instrument systems and their on-going support. Provide second-tier support to troubleshoot operation and interface of enterprise laboratory systems such as Chromeleon, LIMS, Logilab SDMS, MODA, etc. Provide root cause analysis and triage support to resolve technical issues and deviation investigations related to the operations of lab systems. Participate in the periodic reviews of the systems used in the QC Laboratories, support periodic maintenance activities on the digital systems and assist as digital administrator for the systems. Onsite support will be required. Additional duties may be assigned from time to time. Key Skills/requirements Experience with lab systems, lab instruments or lab automation, implementing and maintaining laboratory systems. Experience authoring and reviewing computer system validation life cycle documents. Experience with CFR21 Part11 and Annex 11 regulations. Good understanding of digital network principles (segmentation, VLANs, Firewall rules). Solid experience with Microsoft Windows environments (client and server). Demonstrated ability to work independently and collaboratively in cross-functional teams. Strong proficiency in English. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
17/05/2024
Project-based
Role Title: Digital Lab Systems Engineer (Test Engineer) Duration: 12 months Location: Harwell, UK (Hybrid) Rate: £300 per day - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role summary The Digital Lab System Engineer will support the delivery of software solutions to enable the operation of laboratory equipment in Quality Control for the QC Labs in Harwell UK. This role will be actively involved in the complete life cycle for laboratory digital solutions. Mainly initial qualification and deployment, but also post-production administration, maintenance activities and system retirement. Here's What You'll Do: Coordinate activities related to the delivery of bench-top laboratory systems for QC Labs in Harwell. Work independently to develop and author System requirements, System Configuration Specification, System Administration SOP, execute test scripts following cGxP. Author, review and approve life cycle documents like Impact assessment, Regulatory applicability and criticality assessments, ERES assessments, etc. Provide administrative support to operate systems and instruments including role management, access management and configuration maintenance. Represent Digital Quality in system validation activities in conjunction with IT Infra, Validation and QA related to implementation of new lab systems and instrument systems and their on-going support. Provide second-tier support to troubleshoot operation and interface of enterprise laboratory systems such as Chromeleon, LIMS, Logilab SDMS, MODA, etc. Provide root cause analysis and triage support to resolve technical issues and deviation investigations related to the operations of lab systems. Participate in the periodic reviews of the systems used in the QC Laboratories, support periodic maintenance activities on the digital systems and assist as digital administrator for the systems. Onsite support will be required. Additional duties may be assigned from time to time. Key Skills/requirements Experience with lab systems, lab instruments or lab automation, implementing and maintaining laboratory systems. Experience authoring and reviewing computer system validation life cycle documents. Experience with CFR21 Part11 and Annex 11 regulations. Good understanding of digital network principles (segmentation, VLANs, Firewall rules). Solid experience with Microsoft Windows environments (client and server). Demonstrated ability to work independently and collaboratively in cross-functional teams. Strong proficiency in English. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Operations Engineer - 3rd Line App Support Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Operations Engineer with extensive application support experience both BAU and project focused. As an Operations Engineer, you will participate in the Support, Deployment and Maintenance of a number of key software products. The Role As an Operations Engineer you will have an excellent understanding of computer systems and a demonstrated willingness to learn and apply new technology. You must possess superior technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. Additionally, you must possess strong analytical skills with demonstrated problem solving ability. Proven ability to operate in extreme high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. The Requirements Third line application support experience Experience of Microsoft SQL database management systems Experience of web server technologies such as IIS Experience with Windows Server Operating Systems Experience deploying solutions to managed services Experience working successfully under high-pressure Desirable Experience with Azure Experience of patch management deployments/Windows software Update Services Experience with Microsoft clustering, SQL & System Centre Management Experience with SAN/Clustering & High Availability Systems Network and Communication troubleshooting Network Access/Distribution & Core switching design & implementation Firewall and VPN technologies Exposure to domain management and solution design If you are looking for an exciting new challenge to join a leading Operations team and gain continued development and training, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
17/05/2024
Full time
Operations Engineer - 3rd Line App Support Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Operations Engineer with extensive application support experience both BAU and project focused. As an Operations Engineer, you will participate in the Support, Deployment and Maintenance of a number of key software products. The Role As an Operations Engineer you will have an excellent understanding of computer systems and a demonstrated willingness to learn and apply new technology. You must possess superior technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. Additionally, you must possess strong analytical skills with demonstrated problem solving ability. Proven ability to operate in extreme high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. The Requirements Third line application support experience Experience of Microsoft SQL database management systems Experience of web server technologies such as IIS Experience with Windows Server Operating Systems Experience deploying solutions to managed services Experience working successfully under high-pressure Desirable Experience with Azure Experience of patch management deployments/Windows software Update Services Experience with Microsoft clustering, SQL & System Centre Management Experience with SAN/Clustering & High Availability Systems Network and Communication troubleshooting Network Access/Distribution & Core switching design & implementation Firewall and VPN technologies Exposure to domain management and solution design If you are looking for an exciting new challenge to join a leading Operations team and gain continued development and training, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Application Support Engineer Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Application Support Engineer to join a growing support team which provides essential software support to high profile clients. The Role Our client is looking for an experienced Application Support Engineer with proven experience working in a fast paced environment providing application support for multiple products. The Responsibilities Support software applications/systems via e-mail and telephone. Maintain excellent levels of customer satisfaction by providing excellent support in line with SLAs. Ensure that all issues are investigated, logged, and dealt with and that adequate information is captured and recorded as it happens. Investigation and resolution of in-life issues related to software products and managed service solutions, both directly with customers and through service management partners. Effectively manage incidents, problems and known issue tickets alongside each other, whilst maintaining SLA adherence. Communicate effectively with customers, IT representatives, and partner support teams. Update and maintain internal support reference systems software and solutions, as well as carrying out updates on managed service customer sites. Handling UAT tickets from software releases and working with our development teams to find adequate solutions to UAT failures. The Requirements Experience working within a team supporting software applications/systems via e-mail and telephone. Excellent understanding of application support. Logical approach to problem solving and investigation. Strong analytical skills with demonstrated problem-solving ability. Proven ability to operate in high pressure situations, successfully handle multiple priority incidents and possess a high level of discipline while remaining flexible. Proven ability to communicate in writing and verbally, at all levels both internally and customer facing. Willingness to learn the latest technologies, as per the requirements of the business. Experience of managing services and environments, that require consistent availability and have specific user, customer, or business requirements. The ability to understand customer requirements, user workflows, business logic and the downfalls of a poor user experience. Experience solving problems in a technical environment, ideally for internal users and external customers. Experience or exposure to SQL. An understanding of the ITIL Service Desk Framework. If you are looking for an exciting new challenge to join a leading application support team and gain continued development and training, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
17/05/2024
Full time
Application Support Engineer Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Application Support Engineer to join a growing support team which provides essential software support to high profile clients. The Role Our client is looking for an experienced Application Support Engineer with proven experience working in a fast paced environment providing application support for multiple products. The Responsibilities Support software applications/systems via e-mail and telephone. Maintain excellent levels of customer satisfaction by providing excellent support in line with SLAs. Ensure that all issues are investigated, logged, and dealt with and that adequate information is captured and recorded as it happens. Investigation and resolution of in-life issues related to software products and managed service solutions, both directly with customers and through service management partners. Effectively manage incidents, problems and known issue tickets alongside each other, whilst maintaining SLA adherence. Communicate effectively with customers, IT representatives, and partner support teams. Update and maintain internal support reference systems software and solutions, as well as carrying out updates on managed service customer sites. Handling UAT tickets from software releases and working with our development teams to find adequate solutions to UAT failures. The Requirements Experience working within a team supporting software applications/systems via e-mail and telephone. Excellent understanding of application support. Logical approach to problem solving and investigation. Strong analytical skills with demonstrated problem-solving ability. Proven ability to operate in high pressure situations, successfully handle multiple priority incidents and possess a high level of discipline while remaining flexible. Proven ability to communicate in writing and verbally, at all levels both internally and customer facing. Willingness to learn the latest technologies, as per the requirements of the business. Experience of managing services and environments, that require consistent availability and have specific user, customer, or business requirements. The ability to understand customer requirements, user workflows, business logic and the downfalls of a poor user experience. Experience solving problems in a technical environment, ideally for internal users and external customers. Experience or exposure to SQL. An understanding of the ITIL Service Desk Framework. If you are looking for an exciting new challenge to join a leading application support team and gain continued development and training, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Microsoft Cloud Native Engineer UK Wide £65,000 - £75,000 Security Clearance is required or at least have eligibility for this! A leading consultancy organisation is currently looking to recruit x5 Microsoft Cloud Native Engineer who will specialise in agile custom software development and integration at an enterprise scale. You will be working on exciting IT projects, all built on Microsoft technology built on Azure working to deliver the most innovative solutions using the Microsoft stack and a variety of Open Source to achieve the best possible outcome for clients. Your role Design and document technical Azure Cloud Native solutions that incorporate recommended security practices and assisting with architectural decisions. Be a software engineer and subject matter expert on delivery engagements for clients with responsibility for the specification, development, testing and implementation of complex cloud native applications build on Azure. Help shape and implement delivery best practices across projects eg branching strategy, testing methodology, CI/CD and pipelines. Support services before they go live through activities such as system design consulting, developing software platforms, frameworks, automated testing, deployment and release pipelines, capacity planning and launch reviews. Maintain services once they are live by measuring and monitoring availability, latency, errors, saturation, traffic and overall system health. Your skills and experience Great software engineering practices including knowledge and the application of SOLID principles, software engineering design patterns, Test Driven Development as well as cloud design patterns. Experience developing resilient and scaleable APIs and working on integration led transformations and platforms. Expertise in end to end Azure native solution development and delivery with a focus on Azure PaaS services. Experience of .NET and related technologies (C#, .NET 6+, MVC, Entity Framework, Blazor, SQL Backend etc.) Experience using Azure DevOps, experience of Continuous Integration (CI) and Continuous Delivery (CD), ideally using GIT, ARM templates and Azure DevOps. Experience of working in collaborative teams and working in an agile manner in a commercial environment.
17/05/2024
Full time
Microsoft Cloud Native Engineer UK Wide £65,000 - £75,000 Security Clearance is required or at least have eligibility for this! A leading consultancy organisation is currently looking to recruit x5 Microsoft Cloud Native Engineer who will specialise in agile custom software development and integration at an enterprise scale. You will be working on exciting IT projects, all built on Microsoft technology built on Azure working to deliver the most innovative solutions using the Microsoft stack and a variety of Open Source to achieve the best possible outcome for clients. Your role Design and document technical Azure Cloud Native solutions that incorporate recommended security practices and assisting with architectural decisions. Be a software engineer and subject matter expert on delivery engagements for clients with responsibility for the specification, development, testing and implementation of complex cloud native applications build on Azure. Help shape and implement delivery best practices across projects eg branching strategy, testing methodology, CI/CD and pipelines. Support services before they go live through activities such as system design consulting, developing software platforms, frameworks, automated testing, deployment and release pipelines, capacity planning and launch reviews. Maintain services once they are live by measuring and monitoring availability, latency, errors, saturation, traffic and overall system health. Your skills and experience Great software engineering practices including knowledge and the application of SOLID principles, software engineering design patterns, Test Driven Development as well as cloud design patterns. Experience developing resilient and scaleable APIs and working on integration led transformations and platforms. Expertise in end to end Azure native solution development and delivery with a focus on Azure PaaS services. Experience of .NET and related technologies (C#, .NET 6+, MVC, Entity Framework, Blazor, SQL Backend etc.) Experience using Azure DevOps, experience of Continuous Integration (CI) and Continuous Delivery (CD), ideally using GIT, ARM templates and Azure DevOps. Experience of working in collaborative teams and working in an agile manner in a commercial environment.
IT Support Analyst/Network Administrator - 1st, 2nd, 3rd Line Support, Win10, MS Office, Windows Server 2016/2019, AD/GP0, MS Office 365, AV/VC/MS Teams, LAN/Wireless/VPN, SCCM, ITILv4 - Incident, Problem, Change Mgmt. Law Firm/Legal Services. Permanent, Brussels, Belgium (Relocation Candidates Welcome; EU Passport/Residency Required). €5000 - €6000 Per Month (th, 14th months) (€70,000 - €83,0000 per annum) +Bonus +Benefits. Global Law firm seeks an IT Support Analyst/Network Administrator to own the office IT environment for around 60 VIP users and provide Desktop Support, VIP Support and Satellite Office network administration for a small to medium sized team of Lawyers working in central Brussels. We require an IT Support Analyst/Network Administrator who can work full time, onsite due to the desktop/network infrastructure and VIP support nature of this role. You will provide very high quality user and technical support over the phone, at the desktop and remotely providing a VIP service approach and working to defined ITIL Standards as expected by your wider team which will provide Application and Server support from the London HQ. Whilst you will work independently you will received support and assistance from the wider team of IT engineers based in London and as such gain a great deal of ownership, technological exposure and project delivery within the office based environment across all related services - Desktop, Network and Server/Cloud environments. Working within this professional services environment the IT Support Analyst/Network Administrator will respond to users' calls and emails providing 1st & 2nd line support across laptops, PC's, running Win10, MS O365, iPhone and Android mobile devices printers, printer networks and other desktop tools and technologies including MS Teams Video Conferencing facilities. You will provide user support for technical issues such as network connections (LAN/VPN/Wireless/Remote Access), the VoIP phone system (basic support and liaison with 3rd party support/vendors to resolve issues) as well as MS Office applications including Powerpoint, Excel & Outlook. Secondly, you will be responsible for managing the user profiles within Windows Server 2016/Azure Active Directory/Group Policy, creating new user profiles and email accounts in MS O365. Troubleshooting issues with Active Directory/Group Policies will also be required and some aspects of 3rd line support will therefore be delivered when address Windows Server, AzureAD and Network environment - VPN, WAN/WAN, Firewall and security considerations. You will also support various inhouse legal systems including practice management and document management systems at the first line and escalate to relevant inhouse applications support teams and vendors as required. Finally, you will deploy patches and manage desktop and onsite file Servers using SCCM and related tools. We are searching for an IT Support Analyst/Desktop Support Engineer/VIP Support Analyst Engineer/Network Administrator who has gained experience working in a similar all round support capacity within small to medium sized professional services environments - Law Firms, Solicitors, Investment Banks, Accountancy Companies, big 5 consultancies (Accenture, PwC, KPMG, Ernst & Young, Deloitte, McKinsey & Company). You will be working/have worked in an ITILv3/v4 focussed environment working to incident, problem and change management processes. You will have provided VIP support to executives and have a solid technical capability inc O365, Windows Server 2016/20198 AD/GPo/AzureAD as well experience of Win10, LAN/VPN and Firewall config, DNS routing etc Strong verbal and written English language skills are pre-requisite; ability to speal French (and Dutch/Flemish) would be beneficial but non-essential due to the international make up of this business environment; the main business language utilised is English This is an excellent opportunity which offers substantial hands-on exposure to a number of cutting edge technologies within the Microsoft stack. We welcome applications from those in country or those who are able to relocate to Brussels; you will need to already hold EU residency/EU Passport to apply for this position.
17/05/2024
Full time
IT Support Analyst/Network Administrator - 1st, 2nd, 3rd Line Support, Win10, MS Office, Windows Server 2016/2019, AD/GP0, MS Office 365, AV/VC/MS Teams, LAN/Wireless/VPN, SCCM, ITILv4 - Incident, Problem, Change Mgmt. Law Firm/Legal Services. Permanent, Brussels, Belgium (Relocation Candidates Welcome; EU Passport/Residency Required). €5000 - €6000 Per Month (th, 14th months) (€70,000 - €83,0000 per annum) +Bonus +Benefits. Global Law firm seeks an IT Support Analyst/Network Administrator to own the office IT environment for around 60 VIP users and provide Desktop Support, VIP Support and Satellite Office network administration for a small to medium sized team of Lawyers working in central Brussels. We require an IT Support Analyst/Network Administrator who can work full time, onsite due to the desktop/network infrastructure and VIP support nature of this role. You will provide very high quality user and technical support over the phone, at the desktop and remotely providing a VIP service approach and working to defined ITIL Standards as expected by your wider team which will provide Application and Server support from the London HQ. Whilst you will work independently you will received support and assistance from the wider team of IT engineers based in London and as such gain a great deal of ownership, technological exposure and project delivery within the office based environment across all related services - Desktop, Network and Server/Cloud environments. Working within this professional services environment the IT Support Analyst/Network Administrator will respond to users' calls and emails providing 1st & 2nd line support across laptops, PC's, running Win10, MS O365, iPhone and Android mobile devices printers, printer networks and other desktop tools and technologies including MS Teams Video Conferencing facilities. You will provide user support for technical issues such as network connections (LAN/VPN/Wireless/Remote Access), the VoIP phone system (basic support and liaison with 3rd party support/vendors to resolve issues) as well as MS Office applications including Powerpoint, Excel & Outlook. Secondly, you will be responsible for managing the user profiles within Windows Server 2016/Azure Active Directory/Group Policy, creating new user profiles and email accounts in MS O365. Troubleshooting issues with Active Directory/Group Policies will also be required and some aspects of 3rd line support will therefore be delivered when address Windows Server, AzureAD and Network environment - VPN, WAN/WAN, Firewall and security considerations. You will also support various inhouse legal systems including practice management and document management systems at the first line and escalate to relevant inhouse applications support teams and vendors as required. Finally, you will deploy patches and manage desktop and onsite file Servers using SCCM and related tools. We are searching for an IT Support Analyst/Desktop Support Engineer/VIP Support Analyst Engineer/Network Administrator who has gained experience working in a similar all round support capacity within small to medium sized professional services environments - Law Firms, Solicitors, Investment Banks, Accountancy Companies, big 5 consultancies (Accenture, PwC, KPMG, Ernst & Young, Deloitte, McKinsey & Company). You will be working/have worked in an ITILv3/v4 focussed environment working to incident, problem and change management processes. You will have provided VIP support to executives and have a solid technical capability inc O365, Windows Server 2016/20198 AD/GPo/AzureAD as well experience of Win10, LAN/VPN and Firewall config, DNS routing etc Strong verbal and written English language skills are pre-requisite; ability to speal French (and Dutch/Flemish) would be beneficial but non-essential due to the international make up of this business environment; the main business language utilised is English This is an excellent opportunity which offers substantial hands-on exposure to a number of cutting edge technologies within the Microsoft stack. We welcome applications from those in country or those who are able to relocate to Brussels; you will need to already hold EU residency/EU Passport to apply for this position.
Our leading client is recruiting for a Technical Architect to work on a 12 month FTC, hybrid model ( WFH/Liverpool office) The Technical Solutions Architect will be responsible for assessing the impact of integrating and deploying new technologies into architecture, developing statements of architecture work, defining solution and technical design documents with handover to BAU engineering teams for build. Responsibilities Producing Statements of Architecture Work outlining deliverables to the business/project management teams Producing high-level solution design documents for review by architecture boards Producing low-level detailed technical design documents to be translated into implementation work packages by either the architect or BAU engineering and operational teams. Participate in the technology direction for the organisation. Solution development and control. Infrastructure and Cloud (Azure/AWS) design and governance Create solutions prototypes, and designs for new technologies Control solution development and development of roadmaps Ownership of the governance model and standards for the deployment of new technologies Engage and work with other technology teams within the business to develop solutions for future software and hardware solutions. Work closely with the IT Architecture Manager to develop technology and project roadmaps Keep up to date with new and emerging technologies such as Cloud services and Automation Define standards for operational systems maintenance and system deployments Skills/Experience End user technologies and controls such as MDM, VDI and security. Able to effectively manage a technical workload, both project and BAU. Experience of producing high and low-level technical design documentation Requirement gathering & translation to solutions. Backup management and planning. Office365 and other cloud services. Datacentre in the cloud. Multi-vendor environment. Multi hosted DC environment. High availability & DR. Design documentation.
17/05/2024
Our leading client is recruiting for a Technical Architect to work on a 12 month FTC, hybrid model ( WFH/Liverpool office) The Technical Solutions Architect will be responsible for assessing the impact of integrating and deploying new technologies into architecture, developing statements of architecture work, defining solution and technical design documents with handover to BAU engineering teams for build. Responsibilities Producing Statements of Architecture Work outlining deliverables to the business/project management teams Producing high-level solution design documents for review by architecture boards Producing low-level detailed technical design documents to be translated into implementation work packages by either the architect or BAU engineering and operational teams. Participate in the technology direction for the organisation. Solution development and control. Infrastructure and Cloud (Azure/AWS) design and governance Create solutions prototypes, and designs for new technologies Control solution development and development of roadmaps Ownership of the governance model and standards for the deployment of new technologies Engage and work with other technology teams within the business to develop solutions for future software and hardware solutions. Work closely with the IT Architecture Manager to develop technology and project roadmaps Keep up to date with new and emerging technologies such as Cloud services and Automation Define standards for operational systems maintenance and system deployments Skills/Experience End user technologies and controls such as MDM, VDI and security. Able to effectively manage a technical workload, both project and BAU. Experience of producing high and low-level technical design documentation Requirement gathering & translation to solutions. Backup management and planning. Office365 and other cloud services. Datacentre in the cloud. Multi-vendor environment. Multi hosted DC environment. High availability & DR. Design documentation.
We are currently recruiting for an Opics Engineer to join an international investment bank and help with the decommissioning of the Opics software. As an Opics Support Engineer, you will play a pivotal role in our technology transformation journey. You will be responsible for the meticulous decommissioning of our Opics application, working closely with cross-functional teams to ensure minimal disruption and optimal performance throughout the process. Key Responsibilities: Support the decommissioning process of the Opics application, adhering to project timelines and quality standards. Collaborate with IT, operations, and business units to gather requirements and execute decommissioning plans. Troubleshoot and resolve any issues related to the Opics application during the decommissioning phase. Maintain comprehensive documentation and provide regular updates to stakeholders. Ensure compliance with regulatory and security standards throughout the decommissioning process. What We're Looking For: Proven experience with Opics application support and decommissioning in a financial services environment. Strong understanding of investment banking operations and technology infrastructure. Excellent problem-solving skills and the ability to work under pressure. Exceptional communication skills, with the ability to convey technical information to non-technical stakeholders. A proactive and collaborative approach to working with cross-functional teams. Please submit your CV in order to be considered for this role Your International Talent Provider iKas International Limited is providing recruitment services for this role. By clicking 'APPLY NOW', you confirm that you understand that any personal data you submit through your application will be used to provide you with our recruitment services. For further detail on how iKas International Limited process your data, please read the iKas Privacy Statement.
17/05/2024
Project-based
We are currently recruiting for an Opics Engineer to join an international investment bank and help with the decommissioning of the Opics software. As an Opics Support Engineer, you will play a pivotal role in our technology transformation journey. You will be responsible for the meticulous decommissioning of our Opics application, working closely with cross-functional teams to ensure minimal disruption and optimal performance throughout the process. Key Responsibilities: Support the decommissioning process of the Opics application, adhering to project timelines and quality standards. Collaborate with IT, operations, and business units to gather requirements and execute decommissioning plans. Troubleshoot and resolve any issues related to the Opics application during the decommissioning phase. Maintain comprehensive documentation and provide regular updates to stakeholders. Ensure compliance with regulatory and security standards throughout the decommissioning process. What We're Looking For: Proven experience with Opics application support and decommissioning in a financial services environment. Strong understanding of investment banking operations and technology infrastructure. Excellent problem-solving skills and the ability to work under pressure. Exceptional communication skills, with the ability to convey technical information to non-technical stakeholders. A proactive and collaborative approach to working with cross-functional teams. Please submit your CV in order to be considered for this role Your International Talent Provider iKas International Limited is providing recruitment services for this role. By clicking 'APPLY NOW', you confirm that you understand that any personal data you submit through your application will be used to provide you with our recruitment services. For further detail on how iKas International Limited process your data, please read the iKas Privacy Statement.
3rd Line Support Engineer - County Durham - £30-38K The Role: 3rd Line Support Engineer for MSP Join a continually to expanding UK based MSP with the ambition to be the very best in the UK. We are currently seeking a skilled 3rd Line Support Engineer with a solid experience in all aspects of tech support. The Support Engineer will be responsible for investigating a wide range of issues in the Education and SMB sectors. This is a hands-on tech role with opportunity to explore new technologies in both test and live environments. Main Duties and Responsibilities: Provide 3rd line support to end-users. Escalate & work with third party suppliers and vendors to successfully resolve issues Undertake audits and provide recommendations on customers' IT environment Resolve technical issues & assist other members of the support team Creation of technical design documentation and proposals Knowledge, Skills and Experience Required: Proven experience as a 3rd Line Support Engineer or similar role, (ideally MSP or educational sector). Excellent design documentation skills Client focussed Confidence/willingness to make decisions; exhibit sound and accurate judgement. Quality management - ability to look for ways to improve and promote quality Strong troubleshooting ability Windows 10, 11 & Mac OS Networking: LAN, WAN, VPN, VLANs, Switches, Managed WIFI, Firewalls and Routers Microsoft 365 and Azure with Mobile Device Management including Intune and JAMF VoIP Phone Systems Solid experience and understanding of installation, configuration and maintenance of Windows Server 2016 upwards, with Active Directory Services and Group Policies Server 2016 onwards, Active Directory, SCCM, PowerShell, Backups, Hyper-V, VMWare and Failover Clustering Desirable Skills/Knowledge Knowledge of Aruba Central Knowledge of Sophos Firewalls Knowledge of the Autotask and Datto stack What we will do for you: Opportunity to develop and improve your skills within a growing company Provide you with ongoing training and support in multiple technical specialisms The chance to travel to various events and countries to aid professional development Competitive salary with the chance to earn even more as we grow. 3rd Line Support Engineer - County Durham - £30-38K
17/05/2024
Full time
3rd Line Support Engineer - County Durham - £30-38K The Role: 3rd Line Support Engineer for MSP Join a continually to expanding UK based MSP with the ambition to be the very best in the UK. We are currently seeking a skilled 3rd Line Support Engineer with a solid experience in all aspects of tech support. The Support Engineer will be responsible for investigating a wide range of issues in the Education and SMB sectors. This is a hands-on tech role with opportunity to explore new technologies in both test and live environments. Main Duties and Responsibilities: Provide 3rd line support to end-users. Escalate & work with third party suppliers and vendors to successfully resolve issues Undertake audits and provide recommendations on customers' IT environment Resolve technical issues & assist other members of the support team Creation of technical design documentation and proposals Knowledge, Skills and Experience Required: Proven experience as a 3rd Line Support Engineer or similar role, (ideally MSP or educational sector). Excellent design documentation skills Client focussed Confidence/willingness to make decisions; exhibit sound and accurate judgement. Quality management - ability to look for ways to improve and promote quality Strong troubleshooting ability Windows 10, 11 & Mac OS Networking: LAN, WAN, VPN, VLANs, Switches, Managed WIFI, Firewalls and Routers Microsoft 365 and Azure with Mobile Device Management including Intune and JAMF VoIP Phone Systems Solid experience and understanding of installation, configuration and maintenance of Windows Server 2016 upwards, with Active Directory Services and Group Policies Server 2016 onwards, Active Directory, SCCM, PowerShell, Backups, Hyper-V, VMWare and Failover Clustering Desirable Skills/Knowledge Knowledge of Aruba Central Knowledge of Sophos Firewalls Knowledge of the Autotask and Datto stack What we will do for you: Opportunity to develop and improve your skills within a growing company Provide you with ongoing training and support in multiple technical specialisms The chance to travel to various events and countries to aid professional development Competitive salary with the chance to earn even more as we grow. 3rd Line Support Engineer - County Durham - £30-38K
Power Platform Developer Location: Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Job Overview Triad Group Plc is seeking a highly skilled and experienced M365/Power Platform Developer to join our dynamic team. As a M365/Power Platform Developer, you will play a pivotal role in designing, implementing, and maintaining scalable solutions built on the Microsoft Power Platform. The successful candidate will possess a deep understanding of Power Apps, Power Automate, Power BI, Dataverse, and C# and will be responsible for translating business requirements into robust, efficient, and scalable Power Platform solutions. As a consultant at Triad, you will play a pivotal role in shaping the technological landscape, defining, designing, and delivering digital solutions across public, private, and third sectors. Operating within a Company that values autonomy and creativity, you will be at the forefront of solving complex problems, contributing to a culture of innovation that has been the hallmark of Triad's 35-year success story. Why Triad Glassdoor score Triad at a whopping 4.6/5 98% of our staff say they'd recommend Triad to a friend 100% CEO approval. "From day one, I've felt a sense of support and community working at Triad. The range of projects and flexibility to try different roles means I can forge my own career path with the support of my peers." About Us Join an award-winning team recognised twice for "Project Excellence" at "The Chartered Institute for IT & Computing Awards." Triad operates at the heart of the public sector, understanding its technology challenges, and delivering goals at the best value for UK citizens. We are on a mission to become the UK's favourite technology company by 2025. Triad defines, designs, and delivers digital solutions, boasting a 35-year track record of success across public, private, and third sectors. Our flat management structure and absence of burdensome hierarchy promote autonomy, fostering a creative and innovative environment for solving complex problems. At Triad, we foster the development of diverse skill sets whilst supporting training in specialisms that you excel at. Core Requirements Excellent communication skills. Experience working within Agile Contribute to the development and delivery of new applications and services to support the client's ICT strategy and business objectives. Development, administration and support of Microsoft Technologies including Dynamics 365, SharePoint and M365 suite including bespoke applications built with Power Platform. An ability to deliver innovative Dynamics 365, Power Platform and SharePoint online solutions through all stages of the development life cycle. Experience building Canvas and Model Driven Power Apps. Configuration and customisation of Dynamics 365 and SharePoint Online and associated components using plugins, custom workflow assemblies and JavaScript, as well as extended Azure/Office 365 functionality. Familiarity with Microsoft Power BI. Awareness of the different products in the Microsoft solutions suite. Eagerness to apply fundamental software engineering skills irrespective of the platform, language or business domain. A passion for all things technical. A mental catalogue of thoughts and ideas they are burning to explore. The initiative and entrepreneurial spirit to generate new technical projects, challenge existing processes and develop and enhance development practices. Nice-to-Have: Cloud Native Services experienced but not limited to Logic/Function Apps. GDS experience. Relevant intermediate or advanced level AZ/MB/MS/PL certifications What you will get 25 days annual leave, excluding bank holidays. Matched pension contributions of 5%. Free private health care and medical cover with Bupa (taxable as a benefit). Perkbox membership. Gym membership (up to £40 per month towards membership plus free membership at Lakeshore Fitness in Milton Keynes). Cycle to work scheme. Free Health and Wellbeing services (AIG Smart Health and Canada Life WeCare). Interested? If this role is of interest to you or you require any further information, please contact Ben Fowler or submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. Triad Group Plc is a signatory of the Tech Talent Charter aiming for greater inclusion and diversity in technology roles. In addition, as a Disability Confident Committed employer, our recruitment process is inclusive and accessible to disabled people who meet the minimum criteria for any role.
17/05/2024
Full time
Power Platform Developer Location: Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Job Overview Triad Group Plc is seeking a highly skilled and experienced M365/Power Platform Developer to join our dynamic team. As a M365/Power Platform Developer, you will play a pivotal role in designing, implementing, and maintaining scalable solutions built on the Microsoft Power Platform. The successful candidate will possess a deep understanding of Power Apps, Power Automate, Power BI, Dataverse, and C# and will be responsible for translating business requirements into robust, efficient, and scalable Power Platform solutions. As a consultant at Triad, you will play a pivotal role in shaping the technological landscape, defining, designing, and delivering digital solutions across public, private, and third sectors. Operating within a Company that values autonomy and creativity, you will be at the forefront of solving complex problems, contributing to a culture of innovation that has been the hallmark of Triad's 35-year success story. Why Triad Glassdoor score Triad at a whopping 4.6/5 98% of our staff say they'd recommend Triad to a friend 100% CEO approval. "From day one, I've felt a sense of support and community working at Triad. The range of projects and flexibility to try different roles means I can forge my own career path with the support of my peers." About Us Join an award-winning team recognised twice for "Project Excellence" at "The Chartered Institute for IT & Computing Awards." Triad operates at the heart of the public sector, understanding its technology challenges, and delivering goals at the best value for UK citizens. We are on a mission to become the UK's favourite technology company by 2025. Triad defines, designs, and delivers digital solutions, boasting a 35-year track record of success across public, private, and third sectors. Our flat management structure and absence of burdensome hierarchy promote autonomy, fostering a creative and innovative environment for solving complex problems. At Triad, we foster the development of diverse skill sets whilst supporting training in specialisms that you excel at. Core Requirements Excellent communication skills. Experience working within Agile Contribute to the development and delivery of new applications and services to support the client's ICT strategy and business objectives. Development, administration and support of Microsoft Technologies including Dynamics 365, SharePoint and M365 suite including bespoke applications built with Power Platform. An ability to deliver innovative Dynamics 365, Power Platform and SharePoint online solutions through all stages of the development life cycle. Experience building Canvas and Model Driven Power Apps. Configuration and customisation of Dynamics 365 and SharePoint Online and associated components using plugins, custom workflow assemblies and JavaScript, as well as extended Azure/Office 365 functionality. Familiarity with Microsoft Power BI. Awareness of the different products in the Microsoft solutions suite. Eagerness to apply fundamental software engineering skills irrespective of the platform, language or business domain. A passion for all things technical. A mental catalogue of thoughts and ideas they are burning to explore. The initiative and entrepreneurial spirit to generate new technical projects, challenge existing processes and develop and enhance development practices. Nice-to-Have: Cloud Native Services experienced but not limited to Logic/Function Apps. GDS experience. Relevant intermediate or advanced level AZ/MB/MS/PL certifications What you will get 25 days annual leave, excluding bank holidays. Matched pension contributions of 5%. Free private health care and medical cover with Bupa (taxable as a benefit). Perkbox membership. Gym membership (up to £40 per month towards membership plus free membership at Lakeshore Fitness in Milton Keynes). Cycle to work scheme. Free Health and Wellbeing services (AIG Smart Health and Canada Life WeCare). Interested? If this role is of interest to you or you require any further information, please contact Ben Fowler or submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. Triad Group Plc is a signatory of the Tech Talent Charter aiming for greater inclusion and diversity in technology roles. In addition, as a Disability Confident Committed employer, our recruitment process is inclusive and accessible to disabled people who meet the minimum criteria for any role.
Job Title: Delivery Engineer - F5 LTM Replacements Programme Contract: Inside IR35 Day Rate: £500 Location: Flexible/On-site at Data Centers About the Role: We are seeking a mid-level Delivery Engineer to join our established team, managing the physical replacement of Legacy F5 LTM hardware as part of our critical infrastructure upgrade program. This role is ideal for a professional with experience in highly regulated financial environments, demonstrating a strong background in delivering technical projects from design through to completion. Key Responsibilities: Own the replacement process for F5 LTM hardware, ensuring successful migration from Legacy systems (including F5-BIG-LTM-4200V, F5-BIG-LTM-5250V, and others) to new platforms. Manage pre-build activities such as discovering existing/new patching requirements, rack identification and allocation, and preparation of patching sheets. Oversee device build and configuration activities including setting up console and management connectivity, extending data and VLANs, configuring rSeries, and deploying new certificates. Coordinate the migration phase, including service mapping, scheduling migration dates, conducting pre-migration testing, and executing migrations with adherence to change management process. Handle incident management and resolution of any issues arising during or after the migration. Requirements: Proven experience in managing IT hardware replacements, preferably within financial services or other highly regulated sectors. Familiarity with F5 hardware platforms, particularly the BIG-IP and LTM series. Strong understanding of data center operations, including device and network configuration, and compliance with security standards. Excellent project management skills and the ability to manage multiple tasks simultaneously. Strong communication skills for coordinating with internal teams and external vendors.
17/05/2024
Project-based
Job Title: Delivery Engineer - F5 LTM Replacements Programme Contract: Inside IR35 Day Rate: £500 Location: Flexible/On-site at Data Centers About the Role: We are seeking a mid-level Delivery Engineer to join our established team, managing the physical replacement of Legacy F5 LTM hardware as part of our critical infrastructure upgrade program. This role is ideal for a professional with experience in highly regulated financial environments, demonstrating a strong background in delivering technical projects from design through to completion. Key Responsibilities: Own the replacement process for F5 LTM hardware, ensuring successful migration from Legacy systems (including F5-BIG-LTM-4200V, F5-BIG-LTM-5250V, and others) to new platforms. Manage pre-build activities such as discovering existing/new patching requirements, rack identification and allocation, and preparation of patching sheets. Oversee device build and configuration activities including setting up console and management connectivity, extending data and VLANs, configuring rSeries, and deploying new certificates. Coordinate the migration phase, including service mapping, scheduling migration dates, conducting pre-migration testing, and executing migrations with adherence to change management process. Handle incident management and resolution of any issues arising during or after the migration. Requirements: Proven experience in managing IT hardware replacements, preferably within financial services or other highly regulated sectors. Familiarity with F5 hardware platforms, particularly the BIG-IP and LTM series. Strong understanding of data center operations, including device and network configuration, and compliance with security standards. Excellent project management skills and the ability to manage multiple tasks simultaneously. Strong communication skills for coordinating with internal teams and external vendors.
Cloud DevOps Engineer - Dublin Gibbs Hybrid is looking for an accomplished Cloud DevOps Engineer to support a Dublin based client, across their cloud environment. The Cloud Engineer will understand the interactions between systems, the applications and services hosted and evaluate the impact of changes and additions, specifically within a Cloud environment. This is a contract to permanent opportunity. 2/3 days a week onsite in Dublin office. Perform all phases of software engineering including requirements analysis, application design code development and testing Partner with engineering/product management groups and represent operations, influence capability prioritization process with reliability challenges and operational investments Ability to work in a DevOps frame of work and responsibilities Participate in an Agile/Scrum methodology to deliver high-quality software releases every Sprint Collaborate with System Analysts and Product Owners to align business requirements to the functionality of the application Troubleshoot production support issues post-deployment and come up with solutions as required Monitor and assess end to end performance on services by understanding all infrastructure components within the service chain Essential: Experience in 24x7 Production Support and ITSM Practices Hands on distributed server operations (build, break/fix, manage, patching, prod support) 3+ years of application development experience Knowledge of monitoring tools, automation scripts, and overall automation to reduce manual efforts Experience working with Open Source technology such as Git/GitHub, OpenShift, Apache JMeter, or Python Experience working in an Agile CI/CD (Continuous Integration/Continuous Delivery) development environment Experience with writing batch files, PowerShell scripts or UNIX Shell Scripts Excellent written communication skills and ability to document technical content 4 year degree in computer science or equivalent experience Click Apply now/contact Lianne to be considered for the Cloud DevOps Engineer - Dublin role
17/05/2024
Cloud DevOps Engineer - Dublin Gibbs Hybrid is looking for an accomplished Cloud DevOps Engineer to support a Dublin based client, across their cloud environment. The Cloud Engineer will understand the interactions between systems, the applications and services hosted and evaluate the impact of changes and additions, specifically within a Cloud environment. This is a contract to permanent opportunity. 2/3 days a week onsite in Dublin office. Perform all phases of software engineering including requirements analysis, application design code development and testing Partner with engineering/product management groups and represent operations, influence capability prioritization process with reliability challenges and operational investments Ability to work in a DevOps frame of work and responsibilities Participate in an Agile/Scrum methodology to deliver high-quality software releases every Sprint Collaborate with System Analysts and Product Owners to align business requirements to the functionality of the application Troubleshoot production support issues post-deployment and come up with solutions as required Monitor and assess end to end performance on services by understanding all infrastructure components within the service chain Essential: Experience in 24x7 Production Support and ITSM Practices Hands on distributed server operations (build, break/fix, manage, patching, prod support) 3+ years of application development experience Knowledge of monitoring tools, automation scripts, and overall automation to reduce manual efforts Experience working with Open Source technology such as Git/GitHub, OpenShift, Apache JMeter, or Python Experience working in an Agile CI/CD (Continuous Integration/Continuous Delivery) development environment Experience with writing batch files, PowerShell scripts or UNIX Shell Scripts Excellent written communication skills and ability to document technical content 4 year degree in computer science or equivalent experience Click Apply now/contact Lianne to be considered for the Cloud DevOps Engineer - Dublin role