*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Sr. .NET Product Engineer. This engineer will be doing full stack custom application development. They will work with .Net, C#, MVC, Javascript, jQuery, HTML 5, etc. Responsibilities: The Sr .NET Product Engineer I is responsible for delivering custom business solutions using the Microsoft technology stack. The individual will drive the design and development of user interfaces, business objectives and overall infrastructure. Analyze, design, configure, develop and implement intermediate-level solutions to meet business needs and objectives. Provide Level 3 support. Investigates operational or systematic problems and provides resolution using intermediate analytical skills and tools as necessary. Prepare project proposals and develop project plans. May lead small projects. Maintain up-to-date awareness of current and future directions of business industry and associated technologies. Investigate and document present procedures as liaison with user departments. May develop and maintain application security, design and documentation according to legal compliance requirements. Qualifications & Requirements A Bachelor's Degree is preferred in mechanical, computer, or electrical engineering discipline. 8 plus years of software development experience with 6 plus years of web-based software development in .NET technologies (C#, .NET Framework, .NET Core, Docker, MVC, SQL Server). Prior experience developing MSOffice add-Ins in Word, Outlook and Excel Prior experience with ASP.NET MVC (versions 4 and up), .NET Core, WCF, Restful services, JavaScript, jQuery, HTML5/CSS3, React, responsive design, and Dependency Injection frameworks are desired. Experience with ORM with different tools such as Entity Framework and LINQ. Experience working with container-based solutions Experience with continuous integration with Azure DevOps, Git (or similar). Should have strong understanding of SOA, TDD, SOLID principles, and systems architecture concepts. Must be familiar with agile or other iterative development methodologies. Technologies/Software Must understand Microsoft Windows Operating system architecture Must understand Microsoft Windows Office System Ability to participate in all aspects of application SDLC including Agile methodologies Must have experience the Microsoft Visual Studio and ADO Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Microsoft Visual Studio 2019/2021 Azure DevOps .NET Framework, .NET Core, Rest API services, WCF Services C#, VB.NET, JQuery, JavaScript, Typescript, React, LINQ, HTML5, CSS3, Bootstrap SQL Server, PostgreSQL Docker MVC Framework Entity Framework Knowledge of SOA (Service Oriented Architecture) and N-Tier Architecture.
17/05/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Sr. .NET Product Engineer. This engineer will be doing full stack custom application development. They will work with .Net, C#, MVC, Javascript, jQuery, HTML 5, etc. Responsibilities: The Sr .NET Product Engineer I is responsible for delivering custom business solutions using the Microsoft technology stack. The individual will drive the design and development of user interfaces, business objectives and overall infrastructure. Analyze, design, configure, develop and implement intermediate-level solutions to meet business needs and objectives. Provide Level 3 support. Investigates operational or systematic problems and provides resolution using intermediate analytical skills and tools as necessary. Prepare project proposals and develop project plans. May lead small projects. Maintain up-to-date awareness of current and future directions of business industry and associated technologies. Investigate and document present procedures as liaison with user departments. May develop and maintain application security, design and documentation according to legal compliance requirements. Qualifications & Requirements A Bachelor's Degree is preferred in mechanical, computer, or electrical engineering discipline. 8 plus years of software development experience with 6 plus years of web-based software development in .NET technologies (C#, .NET Framework, .NET Core, Docker, MVC, SQL Server). Prior experience developing MSOffice add-Ins in Word, Outlook and Excel Prior experience with ASP.NET MVC (versions 4 and up), .NET Core, WCF, Restful services, JavaScript, jQuery, HTML5/CSS3, React, responsive design, and Dependency Injection frameworks are desired. Experience with ORM with different tools such as Entity Framework and LINQ. Experience working with container-based solutions Experience with continuous integration with Azure DevOps, Git (or similar). Should have strong understanding of SOA, TDD, SOLID principles, and systems architecture concepts. Must be familiar with agile or other iterative development methodologies. Technologies/Software Must understand Microsoft Windows Operating system architecture Must understand Microsoft Windows Office System Ability to participate in all aspects of application SDLC including Agile methodologies Must have experience the Microsoft Visual Studio and ADO Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Microsoft Visual Studio 2019/2021 Azure DevOps .NET Framework, .NET Core, Rest API services, WCF Services C#, VB.NET, JQuery, JavaScript, Typescript, React, LINQ, HTML5, CSS3, Bootstrap SQL Server, PostgreSQL Docker MVC Framework Entity Framework Knowledge of SOA (Service Oriented Architecture) and N-Tier Architecture.
Key Accountabilities: To support the Technical Service Manager(s) and Team Leader in maintaining the operational status, and maximising availability of assets to programme demanders. Resolution of significant issues. Maintain and promote high personal standards in environment, safety, health, security, and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Deliver Technical Excellence Provide a resilient cost effective highly available infrastructure to the business on top of which hosted services can be deployed, managed, and maintained. To manage the day-to-day sustainment of Infrastructure Systems, ensuring that planning, end-user impact, change management and problem management are properly addressed and monitored to ensure that deadlines, budgets, and service levels are met, and results delivered. Be responsible for diagnosing and following through to resolution any problems, escalating to team members or other teams and vendors when required. Build relationships with other teams within IT Operations to enable better support and communications. To maintain technical skills to allow us to benefit from new and emerging technologies to make supportive decisions. Attend technical briefing/support groups. Understand and develop support system road maps. Experience around packaging applications Moving from windows 10 to windows 11 Skills/Experience: Must have: Microsoft Configuration Manager Microsoft AppV PowerShell Scripting Desirable Skills: Ivanti Workspace control Ivanti Device and Application Control Advanced Installer and InstallShield. Sometime MSI studio Group Policy If you feel you have the skills and experience needed for this role; please do apply now.
17/05/2024
Project-based
Key Accountabilities: To support the Technical Service Manager(s) and Team Leader in maintaining the operational status, and maximising availability of assets to programme demanders. Resolution of significant issues. Maintain and promote high personal standards in environment, safety, health, security, and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Deliver Technical Excellence Provide a resilient cost effective highly available infrastructure to the business on top of which hosted services can be deployed, managed, and maintained. To manage the day-to-day sustainment of Infrastructure Systems, ensuring that planning, end-user impact, change management and problem management are properly addressed and monitored to ensure that deadlines, budgets, and service levels are met, and results delivered. Be responsible for diagnosing and following through to resolution any problems, escalating to team members or other teams and vendors when required. Build relationships with other teams within IT Operations to enable better support and communications. To maintain technical skills to allow us to benefit from new and emerging technologies to make supportive decisions. Attend technical briefing/support groups. Understand and develop support system road maps. Experience around packaging applications Moving from windows 10 to windows 11 Skills/Experience: Must have: Microsoft Configuration Manager Microsoft AppV PowerShell Scripting Desirable Skills: Ivanti Workspace control Ivanti Device and Application Control Advanced Installer and InstallShield. Sometime MSI studio Group Policy If you feel you have the skills and experience needed for this role; please do apply now.
I am on the lookout for a driven, motivated, and ambitious IT Support Analyst on behalf of one of our clients based in Glasgow City Centre who wants to work 37.5 hours per week in role where you will learn in abundance in exchange for a salary up to £30k and a host of fantastic benefits including: Private Health Care, Pension, Retail Discounts and much more! Client Details A Leading Financial Services Business. Description You'll be joining a leading financial services company and will work with a fantastic team of individuals in order to deliver top notch service to all end users. To be successful in this role you will be able to demonstrate the following: Previous experience or knowledge of Group Policy and Active Directory. Troubleshooting Office 365. Networking knowledge - Firewall's, Switches, Routers. Exposure to Windows 7/10 and Windows Server 2012/2016 You will be a driven and ambitious individual looking to grow your IT knowledge taking ownership of your development. Profile You will do very well in this role if you have a passion for all things IT, and have a real appetite to learn and develop yourself. Job Offer This company has a track record of really looking after its employees by continually investing in longer term career and skills development on an individual basis. If this sounds like your ideal next move and you're able to work in the Edinburgh office 5 days day per week then please apply NOW as this opportunity will not be around for long.
17/05/2024
Full time
I am on the lookout for a driven, motivated, and ambitious IT Support Analyst on behalf of one of our clients based in Glasgow City Centre who wants to work 37.5 hours per week in role where you will learn in abundance in exchange for a salary up to £30k and a host of fantastic benefits including: Private Health Care, Pension, Retail Discounts and much more! Client Details A Leading Financial Services Business. Description You'll be joining a leading financial services company and will work with a fantastic team of individuals in order to deliver top notch service to all end users. To be successful in this role you will be able to demonstrate the following: Previous experience or knowledge of Group Policy and Active Directory. Troubleshooting Office 365. Networking knowledge - Firewall's, Switches, Routers. Exposure to Windows 7/10 and Windows Server 2012/2016 You will be a driven and ambitious individual looking to grow your IT knowledge taking ownership of your development. Profile You will do very well in this role if you have a passion for all things IT, and have a real appetite to learn and develop yourself. Job Offer This company has a track record of really looking after its employees by continually investing in longer term career and skills development on an individual basis. If this sounds like your ideal next move and you're able to work in the Edinburgh office 5 days day per week then please apply NOW as this opportunity will not be around for long.
Azure Technical Lead Hybrid working policy: Happy for this role to be largely remote working with occasional travel to an office (London or Midlands based). An exciting opportunity to act as a technical authority for my clients cloud services, both those managed by Service and those delivered internally, through Build, Change and Operational Delivery in Private and Hosted Cloud and Supporting Services. In Addition to being a key Product stakeholder in the Growing Digital Data Delivery and Management across Cloud Services, the role will also drive the technical maturity and support roadmaps for future Cloud delivery. Aligning to industry best practice, adopting and driving improvements in governance and ensuring the business information security strategy aligns to internal platforms is a key part of the role. Required Skills/Experience: - Strong background in implementing and supporting cloud solutions in Microsoft Azure (preferably in a mixed hosted and/or vendor managed service). - Experience in IaaS, PaaS, web services, Firewalls, Microsoft Office 365, Azure AD - Experience of Cloud Native Delivery - Broad technology base skills including involvement in projects in areas such as end user computing and virtual desktop infrastructure. - Strong knowledge of data infrastructure and data security - Ability to collaborate with multi-disciplinary teams of business analysts, project managers and subject matter experts. - Ability to create and review Workplace documentation. - Experience in structured change management including core service management frameworks (eg, ITIL) Azure Technical Lead In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
17/05/2024
Full time
Azure Technical Lead Hybrid working policy: Happy for this role to be largely remote working with occasional travel to an office (London or Midlands based). An exciting opportunity to act as a technical authority for my clients cloud services, both those managed by Service and those delivered internally, through Build, Change and Operational Delivery in Private and Hosted Cloud and Supporting Services. In Addition to being a key Product stakeholder in the Growing Digital Data Delivery and Management across Cloud Services, the role will also drive the technical maturity and support roadmaps for future Cloud delivery. Aligning to industry best practice, adopting and driving improvements in governance and ensuring the business information security strategy aligns to internal platforms is a key part of the role. Required Skills/Experience: - Strong background in implementing and supporting cloud solutions in Microsoft Azure (preferably in a mixed hosted and/or vendor managed service). - Experience in IaaS, PaaS, web services, Firewalls, Microsoft Office 365, Azure AD - Experience of Cloud Native Delivery - Broad technology base skills including involvement in projects in areas such as end user computing and virtual desktop infrastructure. - Strong knowledge of data infrastructure and data security - Ability to collaborate with multi-disciplinary teams of business analysts, project managers and subject matter experts. - Ability to create and review Workplace documentation. - Experience in structured change management including core service management frameworks (eg, ITIL) Azure Technical Lead In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Location: Barcelona, Spain Languages Required: Fluent English and Spanish Company Overview: Join a dynamic and innovative company at the forefront of supply chain solutions. They specialise in optimising warehouse operations using cutting-edge technologies, and we are seeking a talented Solution Architect with expertise in Manhattan Warehouse Management System (WMS) implementations to join a team in Barcelona. Job Summary: The Solution Architect will be responsible for designing and implementing warehouse management solutions using Manhattan WMS. This role requires a deep understanding of warehouse operations, strong technical skills, and the ability to communicate effectively in both English and Spanish. The ideal candidate will have a proven track record of successful Manhattan WMS implementations and a passion for driving efficiency and innovation in supply chain processes. Key Responsibilities: Solution Design: Develop comprehensive warehouse management solutions using Manhattan WMS that meet client requirements and industry best practices. Implementation: Lead the implementation of Manhattan WMS, ensuring seamless integration with existing systems and processes. Project Management: Oversee project timelines, budgets, and deliverables, coordinating with cross-functional teams to ensure successful project completion. Client Engagement: Act as the primary point of contact for clients, providing expert advice and ensuring client satisfaction throughout the project life cycle. Technical Leadership: Provide technical guidance and mentorship to junior team members, fostering a collaborative and innovative work environment. Documentation: Create and maintain detailed documentation for solutions, including design specifications, configuration guides, and user manuals. Continuous Improvement: Stay current with industry trends and advancements in warehouse management technologies, continuously seeking opportunities to improve solutions and services. Qualifications: Experience: Minimum of 5 years of experience in implementing Manhattan WMS solutions. Technical Skills: Strong proficiency in Manhattan WMS and related technologies. Experience with SQL, Scripting, and integration tools is a plus. Languages: Fluent in English and Spanish, both written and spoken. Education: Bachelor's degree in Computer Science, Engineering, Supply Chain Management, or a related field. Project Management: Demonstrated experience in managing large-scale projects, with the ability to handle multiple priorities and deadlines. Communication: Excellent verbal and written communication skills, with the ability to effectively convey complex technical concepts to non-technical stakeholders. Problem-Solving: Strong analytical and problem-solving abilities, with a focus on delivering innovative and effective solutions. Team Player: Ability to work collaboratively in a team environment, with a strong emphasis on fostering positive relationships and teamwork.
17/05/2024
Project-based
Location: Barcelona, Spain Languages Required: Fluent English and Spanish Company Overview: Join a dynamic and innovative company at the forefront of supply chain solutions. They specialise in optimising warehouse operations using cutting-edge technologies, and we are seeking a talented Solution Architect with expertise in Manhattan Warehouse Management System (WMS) implementations to join a team in Barcelona. Job Summary: The Solution Architect will be responsible for designing and implementing warehouse management solutions using Manhattan WMS. This role requires a deep understanding of warehouse operations, strong technical skills, and the ability to communicate effectively in both English and Spanish. The ideal candidate will have a proven track record of successful Manhattan WMS implementations and a passion for driving efficiency and innovation in supply chain processes. Key Responsibilities: Solution Design: Develop comprehensive warehouse management solutions using Manhattan WMS that meet client requirements and industry best practices. Implementation: Lead the implementation of Manhattan WMS, ensuring seamless integration with existing systems and processes. Project Management: Oversee project timelines, budgets, and deliverables, coordinating with cross-functional teams to ensure successful project completion. Client Engagement: Act as the primary point of contact for clients, providing expert advice and ensuring client satisfaction throughout the project life cycle. Technical Leadership: Provide technical guidance and mentorship to junior team members, fostering a collaborative and innovative work environment. Documentation: Create and maintain detailed documentation for solutions, including design specifications, configuration guides, and user manuals. Continuous Improvement: Stay current with industry trends and advancements in warehouse management technologies, continuously seeking opportunities to improve solutions and services. Qualifications: Experience: Minimum of 5 years of experience in implementing Manhattan WMS solutions. Technical Skills: Strong proficiency in Manhattan WMS and related technologies. Experience with SQL, Scripting, and integration tools is a plus. Languages: Fluent in English and Spanish, both written and spoken. Education: Bachelor's degree in Computer Science, Engineering, Supply Chain Management, or a related field. Project Management: Demonstrated experience in managing large-scale projects, with the ability to handle multiple priorities and deadlines. Communication: Excellent verbal and written communication skills, with the ability to effectively convey complex technical concepts to non-technical stakeholders. Problem-Solving: Strong analytical and problem-solving abilities, with a focus on delivering innovative and effective solutions. Team Player: Ability to work collaboratively in a team environment, with a strong emphasis on fostering positive relationships and teamwork.
Job Title: UK Oracle Cloud Time and Labour Consultant Contract: 6-Month Overview We are seeking an experienced Oracle Cloud Time and Labour Consultant for a 6-month contract to lead the delivery of Oracle Cloud Time and Labour (T&L) implementations in the UK. The ideal candidate will have a proven track record of at least two full-cycle implementations, preferably within the UK public sector. Experience in UK Compensation is also preferred. This role demands a proactive, hands-on professional who can deliver high-quality solutions within a limited timeframe . Key Responsibilities Lead Implementations: Manage and execute the end-to-end delivery of Oracle Cloud Time and Labour modules, ensuring successful and timely implementation. Client Collaboration: Engage with clients to understand their business processes and requirements, particularly within the UK public sector, and provide expert guidance. Solution Design and Configuration: Design, configure, and customize Oracle Cloud T&L solutions to meet client-specific needs. Integration: Ensure seamless integration of Oracle Cloud T&L with other Oracle Cloud modules and third-party systems. Troubleshooting: Identify, analyze, and resolve any issues that arise during the implementation process to ensure optimal system performance. Training and Documentation: Provide comprehensive training to end-users and develop detailed documentation to support system usage and maintenance. Continuous Improvement: Stay informed about the latest Oracle Cloud releases and updates, incorporating new features and best practices into implementations. Qualifications Experience: Minimum of 3-5 years of experience with Oracle Cloud Time and Labour, with at least two successful full-cycle implementations, preferably in the UK public sector. Experience in UK Compensation is a strong advantage. Technical Proficiency: Deep understanding of Oracle Cloud HCM suite, specifically Time and Labour functionalities. Knowledge of SQL, PL/SQL, and Oracle Cloud reporting tools is beneficial. Project Management: Demonstrated ability to lead projects, manage timelines, and deliver within a set timeframe. Analytical Skills: Strong problem-solving skills with the ability to troubleshoot and resolve complex issues. Communication Skills: Excellent verbal and written communication skills, capable of conveying complex information clearly to diverse stakeholders. Certifications: Oracle Cloud certifications in Time and Labour or HCM are highly desirable. Personal Attributes Client-focused: Dedicated to understanding and fulfilling client needs and expectations. Proactive: Takes initiative and ownership to drive projects forward and resolve issues independently. Collaborative: Works effectively with cross-functional teams and fosters a positive, productive work environment. Adaptable: Flexible in adapting to changing business requirements and learning new technologies. Contract Details Duration: 6 months Location: UK (with potential for remote work depending on client requirements) Compensation: Competitive daily rate, commensurate with experience and qualifications Application Process Join our team for a challenging and rewarding opportunity to deliver impactful Oracle Cloud solutions within the UK public sector! This job description outlines the essential duties and qualifications for the Oracle Cloud Time and Labour Consultant role. It is intended to serve as a guideline and may be subject to adjustments based on the company's evolving needs.
17/05/2024
Project-based
Job Title: UK Oracle Cloud Time and Labour Consultant Contract: 6-Month Overview We are seeking an experienced Oracle Cloud Time and Labour Consultant for a 6-month contract to lead the delivery of Oracle Cloud Time and Labour (T&L) implementations in the UK. The ideal candidate will have a proven track record of at least two full-cycle implementations, preferably within the UK public sector. Experience in UK Compensation is also preferred. This role demands a proactive, hands-on professional who can deliver high-quality solutions within a limited timeframe . Key Responsibilities Lead Implementations: Manage and execute the end-to-end delivery of Oracle Cloud Time and Labour modules, ensuring successful and timely implementation. Client Collaboration: Engage with clients to understand their business processes and requirements, particularly within the UK public sector, and provide expert guidance. Solution Design and Configuration: Design, configure, and customize Oracle Cloud T&L solutions to meet client-specific needs. Integration: Ensure seamless integration of Oracle Cloud T&L with other Oracle Cloud modules and third-party systems. Troubleshooting: Identify, analyze, and resolve any issues that arise during the implementation process to ensure optimal system performance. Training and Documentation: Provide comprehensive training to end-users and develop detailed documentation to support system usage and maintenance. Continuous Improvement: Stay informed about the latest Oracle Cloud releases and updates, incorporating new features and best practices into implementations. Qualifications Experience: Minimum of 3-5 years of experience with Oracle Cloud Time and Labour, with at least two successful full-cycle implementations, preferably in the UK public sector. Experience in UK Compensation is a strong advantage. Technical Proficiency: Deep understanding of Oracle Cloud HCM suite, specifically Time and Labour functionalities. Knowledge of SQL, PL/SQL, and Oracle Cloud reporting tools is beneficial. Project Management: Demonstrated ability to lead projects, manage timelines, and deliver within a set timeframe. Analytical Skills: Strong problem-solving skills with the ability to troubleshoot and resolve complex issues. Communication Skills: Excellent verbal and written communication skills, capable of conveying complex information clearly to diverse stakeholders. Certifications: Oracle Cloud certifications in Time and Labour or HCM are highly desirable. Personal Attributes Client-focused: Dedicated to understanding and fulfilling client needs and expectations. Proactive: Takes initiative and ownership to drive projects forward and resolve issues independently. Collaborative: Works effectively with cross-functional teams and fosters a positive, productive work environment. Adaptable: Flexible in adapting to changing business requirements and learning new technologies. Contract Details Duration: 6 months Location: UK (with potential for remote work depending on client requirements) Compensation: Competitive daily rate, commensurate with experience and qualifications Application Process Join our team for a challenging and rewarding opportunity to deliver impactful Oracle Cloud solutions within the UK public sector! This job description outlines the essential duties and qualifications for the Oracle Cloud Time and Labour Consultant role. It is intended to serve as a guideline and may be subject to adjustments based on the company's evolving needs.
Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to resolution. You will be joining a challenging and faced paced environment which will allow you to progress and develop your skills further with a wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly escalated where required. Proactively manage open incidents, working with 2nd and 3rd line teams to gain the fastest resolution based on incident SLA. Maintain and administer user accounts, ensuring users only have access to what they require in order to fulfil their roles. The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. Experience working in a service management function. Knowledge of Active Directory and O365 would be hugely beneficial. Flexible to work on a shift rotation basis. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
17/05/2024
Full time
Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to resolution. You will be joining a challenging and faced paced environment which will allow you to progress and develop your skills further with a wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly escalated where required. Proactively manage open incidents, working with 2nd and 3rd line teams to gain the fastest resolution based on incident SLA. Maintain and administer user accounts, ensuring users only have access to what they require in order to fulfil their roles. The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. Experience working in a service management function. Knowledge of Active Directory and O365 would be hugely beneficial. Flexible to work on a shift rotation basis. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Position: Senior Audiovisual (AV) Systems Analyst Role Overview: The Senior AV Systems Analyst is a pivotal member of the Information Technology Services team, dedicated to the seamless operation and progressive enhancement of the organisation's audiovisual infrastructure. This role is instrumental in fostering an advanced educational environment through the maintenance and innovation of AV systems utilised in various university settings, including classrooms, lecture halls, conference rooms, and communal study areas. Key Responsibilities: Technical Leadership: Serve as the lead technical authority for AV systems, guiding the resolution of complex AV-related incidents and managing service requests with efficiency and expertise. Strategic Development: Collaborate with the AV Team Leader to strategise and implement advancements in AV services, ensuring alignment with the university's vision for cutting-edge learning and meeting spaces. Stakeholder Engagement: Maintain robust communication channels with internal teams and end-users, delivering clear, timely, and precise information to facilitate optimal AV usage. System Management: Oversee the monitoring, support, and maintenance of AV systems, guaranteeing high-performance standards and minimal downtime. Project Coordination: Participate in the deployment of innovative AV technologies, such as AV over IP solutions, interactive displays, and remote management tools, contributing to the university's multimillion-pound investment in AV excellence. Essential Qualifications: A bachelor's degree in a relevant field or equivalent professional experience demonstrating comprehensive AV technical proficiency. A proven track record in AV systems analysis, with substantial hands-on experience in managing and optimising a diverse range of AV equipment. Desired Skills: In-depth knowledge of current and emerging AV technologies. Strong problem-solving abilities and a customer-focused approach. Excellent organisational skills and attention to detail. The ability to work collaboratively within cross-functional teams. What We Offer: A dynamic and supportive work environment committed to innovation and excellence. Opportunities for professional development and growth within a leading educational institution. Access to state-of-the-art facilities and resources. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
17/05/2024
Full time
Position: Senior Audiovisual (AV) Systems Analyst Role Overview: The Senior AV Systems Analyst is a pivotal member of the Information Technology Services team, dedicated to the seamless operation and progressive enhancement of the organisation's audiovisual infrastructure. This role is instrumental in fostering an advanced educational environment through the maintenance and innovation of AV systems utilised in various university settings, including classrooms, lecture halls, conference rooms, and communal study areas. Key Responsibilities: Technical Leadership: Serve as the lead technical authority for AV systems, guiding the resolution of complex AV-related incidents and managing service requests with efficiency and expertise. Strategic Development: Collaborate with the AV Team Leader to strategise and implement advancements in AV services, ensuring alignment with the university's vision for cutting-edge learning and meeting spaces. Stakeholder Engagement: Maintain robust communication channels with internal teams and end-users, delivering clear, timely, and precise information to facilitate optimal AV usage. System Management: Oversee the monitoring, support, and maintenance of AV systems, guaranteeing high-performance standards and minimal downtime. Project Coordination: Participate in the deployment of innovative AV technologies, such as AV over IP solutions, interactive displays, and remote management tools, contributing to the university's multimillion-pound investment in AV excellence. Essential Qualifications: A bachelor's degree in a relevant field or equivalent professional experience demonstrating comprehensive AV technical proficiency. A proven track record in AV systems analysis, with substantial hands-on experience in managing and optimising a diverse range of AV equipment. Desired Skills: In-depth knowledge of current and emerging AV technologies. Strong problem-solving abilities and a customer-focused approach. Excellent organisational skills and attention to detail. The ability to work collaboratively within cross-functional teams. What We Offer: A dynamic and supportive work environment committed to innovation and excellence. Opportunities for professional development and growth within a leading educational institution. Access to state-of-the-art facilities and resources. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Network engineer - Bilingual (English & Mandarin) Up to £60,000 per annum + benefits Minimum 3 years experience managing CDNs in an MSP Must have CCNP qualification Bi-Lingual in English and Mandarin Spectrum IT has partnered with a global leader in Content delivery networks. With a global network of over 2800 PoPs and more than 20 years of technology expertise, their goal is to ensure that users have the best experience while providing a secure network that fosters the development of the Internet. As part of their continued growth and expansion in the EMEA region they need a network engineer to join their London team. As a network engineer cooperatively manage and support hundreds POP network with dozens of ISPs across the globe, including, but not limited to, POP build out and redesign, BGP optimization, ISP coordination, and daily operations. The must have skills/experience: Bachelor's degree or equivalent in computer science or a similar technical discipline CCNP certified or higher Strong experience in administering a large-scale, highly distributed service network for 24x7 production, preferably for revenue generation and not enterprise support Strong hands-on experience with configuring, maintaining, and troubleshooting a BGP network Strong knowledge of Internet protocols (TCP/IP, HTTP, VPN, etc.) Strong experience with layer 3 routing and layer 2 switching Experience with Ethernet troubleshooting tools and methods A strong detail orientated approach Strong communication skills Beneficial but not essential skills/experience: Bi-Lingual with high level of English and mandarin skills A self-starter who can work with independence and little supervision To apply or hear more about this role, please contact (see below) or call Please note candidates must be UK based and possess a British passport or indefinite leave to remain in the UK. We cannot consider applications from those on PSW visa's or tier 2 spousal visas. This role is open to hybrid working but applications from candidates looking to relocate from abroad or un-commutable distances from the Southampton office cannot be considered. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
17/05/2024
Full time
Network engineer - Bilingual (English & Mandarin) Up to £60,000 per annum + benefits Minimum 3 years experience managing CDNs in an MSP Must have CCNP qualification Bi-Lingual in English and Mandarin Spectrum IT has partnered with a global leader in Content delivery networks. With a global network of over 2800 PoPs and more than 20 years of technology expertise, their goal is to ensure that users have the best experience while providing a secure network that fosters the development of the Internet. As part of their continued growth and expansion in the EMEA region they need a network engineer to join their London team. As a network engineer cooperatively manage and support hundreds POP network with dozens of ISPs across the globe, including, but not limited to, POP build out and redesign, BGP optimization, ISP coordination, and daily operations. The must have skills/experience: Bachelor's degree or equivalent in computer science or a similar technical discipline CCNP certified or higher Strong experience in administering a large-scale, highly distributed service network for 24x7 production, preferably for revenue generation and not enterprise support Strong hands-on experience with configuring, maintaining, and troubleshooting a BGP network Strong knowledge of Internet protocols (TCP/IP, HTTP, VPN, etc.) Strong experience with layer 3 routing and layer 2 switching Experience with Ethernet troubleshooting tools and methods A strong detail orientated approach Strong communication skills Beneficial but not essential skills/experience: Bi-Lingual with high level of English and mandarin skills A self-starter who can work with independence and little supervision To apply or hear more about this role, please contact (see below) or call Please note candidates must be UK based and possess a British passport or indefinite leave to remain in the UK. We cannot consider applications from those on PSW visa's or tier 2 spousal visas. This role is open to hybrid working but applications from candidates looking to relocate from abroad or un-commutable distances from the Southampton office cannot be considered. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Our leading client is recruiting for a Technical Architect to work on a 12 month FTC, hybrid model ( WFH/Liverpool office) The Technical Solutions Architect will be responsible for assessing the impact of integrating and deploying new technologies into architecture, developing statements of architecture work, defining solution and technical design documents with handover to BAU engineering teams for build. Responsibilities Producing Statements of Architecture Work outlining deliverables to the business/project management teams Producing high-level solution design documents for review by architecture boards Producing low-level detailed technical design documents to be translated into implementation work packages by either the architect or BAU engineering and operational teams. Participate in the technology direction for the organisation. Solution development and control. Infrastructure and Cloud (Azure/AWS) design and governance Create solutions prototypes, and designs for new technologies Control solution development and development of roadmaps Ownership of the governance model and standards for the deployment of new technologies Engage and work with other technology teams within the business to develop solutions for future software and hardware solutions. Work closely with the IT Architecture Manager to develop technology and project roadmaps Keep up to date with new and emerging technologies such as Cloud services and Automation Define standards for operational systems maintenance and system deployments Skills/Experience End user technologies and controls such as MDM, VDI and security. Able to effectively manage a technical workload, both project and BAU. Experience of producing high and low-level technical design documentation Requirement gathering & translation to solutions. Backup management and planning. Office365 and other cloud services. Datacentre in the cloud. Multi-vendor environment. Multi hosted DC environment. High availability & DR. Design documentation.
17/05/2024
Our leading client is recruiting for a Technical Architect to work on a 12 month FTC, hybrid model ( WFH/Liverpool office) The Technical Solutions Architect will be responsible for assessing the impact of integrating and deploying new technologies into architecture, developing statements of architecture work, defining solution and technical design documents with handover to BAU engineering teams for build. Responsibilities Producing Statements of Architecture Work outlining deliverables to the business/project management teams Producing high-level solution design documents for review by architecture boards Producing low-level detailed technical design documents to be translated into implementation work packages by either the architect or BAU engineering and operational teams. Participate in the technology direction for the organisation. Solution development and control. Infrastructure and Cloud (Azure/AWS) design and governance Create solutions prototypes, and designs for new technologies Control solution development and development of roadmaps Ownership of the governance model and standards for the deployment of new technologies Engage and work with other technology teams within the business to develop solutions for future software and hardware solutions. Work closely with the IT Architecture Manager to develop technology and project roadmaps Keep up to date with new and emerging technologies such as Cloud services and Automation Define standards for operational systems maintenance and system deployments Skills/Experience End user technologies and controls such as MDM, VDI and security. Able to effectively manage a technical workload, both project and BAU. Experience of producing high and low-level technical design documentation Requirement gathering & translation to solutions. Backup management and planning. Office365 and other cloud services. Datacentre in the cloud. Multi-vendor environment. Multi hosted DC environment. High availability & DR. Design documentation.
SAP PP Module Leader Up to £50,000 + Benefits Remote We are looking for an SAP PP Leader whose main responsibilities will be to deliver enhancements and projects, guiding users to optimal solutions across multiple SAP Clients. Also, to configure software and write functional specifications for system improvements. You will also provide quality support of SAP PP systems to internal customer globally in line with the SLA targets. You will Assist It managers and business teams in the creating of SAP projects proposals detailing time/resource/risks involved. You will inform and train other team members and end users on changes to the system, including the creation of high-quality internal help documentation. Skills: 5+ SAP PP experience (support and projects). Extensive practical configuration experience (implementing planning, demand, capacity management and manufacturing processes within SAP ERP). Expert SAP PP technical knowledge with experience of interfaces to MES. Experience in translating business requests into clear functional requirements and ability to communicate complex IT concepts requests into clear functional requirements and ability to communicate complex IT concepts into understandable business language. Leadership skills to guide the business to optimal solutions.
17/05/2024
Full time
SAP PP Module Leader Up to £50,000 + Benefits Remote We are looking for an SAP PP Leader whose main responsibilities will be to deliver enhancements and projects, guiding users to optimal solutions across multiple SAP Clients. Also, to configure software and write functional specifications for system improvements. You will also provide quality support of SAP PP systems to internal customer globally in line with the SLA targets. You will Assist It managers and business teams in the creating of SAP projects proposals detailing time/resource/risks involved. You will inform and train other team members and end users on changes to the system, including the creation of high-quality internal help documentation. Skills: 5+ SAP PP experience (support and projects). Extensive practical configuration experience (implementing planning, demand, capacity management and manufacturing processes within SAP ERP). Expert SAP PP technical knowledge with experience of interfaces to MES. Experience in translating business requests into clear functional requirements and ability to communicate complex IT concepts requests into clear functional requirements and ability to communicate complex IT concepts into understandable business language. Leadership skills to guide the business to optimal solutions.
D365 Senior Support Analyst Hybrid/Birmingham Salary - £45,000 - £50,000 per annum D365 Senior Support Analyst required work alongside other members of the support team to ensure customers get the agreed level of service and will be expected to work independently and assist with case escalations where appropriate. You will play a key role in D365 and Power Platform solution support and participate in every aspect of the D365 and Power Platform solution support from: triage of large case numbers from multiple customers, resolving customer cases, recognising change requests, managing customer escalations and environment/release management. Key Requirements: Can resolve D365 Support cases, provide root cause analysis and create a customer document that outlines the root cause as well as the steps taken to resolve the issue. Provide in-depth knowledge of the D365 CE application and evaluate the customer's business processes against the standard D365 CE functionality where required. Responsible for documenting the business requirements which express what actions a solution must take/how a fix must be implemented and what outcome is expected. Ability to effectively manage their case load and assist in handling and resolving escalation cases. If modifications/customisations are required, either to processes, Power Platform solutions or to the Dynamics 365 CE application, the D365 Senior Support Analyst should facilitate the customer's decision-making process and develop the functional design document that will drive the development process. Technical requirements: Design, create and configure Dynamics 365 CE/Power Platform solutions implementing 'low code, no code' approach. Dynamics 365 CE/CRM product experience on the following: Sales - (Lead/Opportunity/Quote/Order/Invoice). Marketing and campaigns - Including Add-ons eg, Click Dimensions/Mailchimp/Microsoft Dynamics Marketing) Service and Case management including SLAs and Entitlements. Custom ISV/xRM solutions using Dynamics 365 and Power Platform. Entity Design and Entity Relationship modelling implementing multiple relationship types. Model Driven App Form Design. Business Process Flows spanning multiple entities and implementing branching logic. Classic Dynamics 365 CE Workflows, including various trigger events and complex conditional logic. Dynamics 365 CE Dashboards including a combination of charts and list views. Reporting using both the Dynamics 365 report wizard and able to identify where SQL Server Reporting Services (SSRS) reports may be used. Model Driven Apps containing multiple system components. Ribbon Customisation. Where appropriate can implement complex field types (Rollup/Calculated/Customer). Understands the Dynamics 365 CE security model and which components of the system that can be restricted by security. Where necessary, can write and interpret JavaScript within the context of Dynamics 365 CE. Understands and identifies the point at which requirements are more effectively met using custom plugins/workflow assemblies and can articulate those requirements to the relevant colleagues. Ability to extend solutions using complimentary Office 365/Power Platform technologies such as: Power Platform Power Automate - Create and maintain complex Power Automate flows implementing different trigger events, trigger filtering and multiple actions. Power Bi - Understands the key concepts when this technology may be implemented to support an overall deployment. Can modify existing Power Bi reports to meet customer needs. DevOps - Understands how a standard Dynamics 365 CE development cycle works and can use DevOps tasks/user stories/sprints to manage deployment contents. Interested? Please submit your updated CV to Olivia Yafai at Crimson for immediate review. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy. Please visit our website to see Crimson's Privacy Statement, should you wish to view prior to applying for this vacancy.
17/05/2024
Full time
D365 Senior Support Analyst Hybrid/Birmingham Salary - £45,000 - £50,000 per annum D365 Senior Support Analyst required work alongside other members of the support team to ensure customers get the agreed level of service and will be expected to work independently and assist with case escalations where appropriate. You will play a key role in D365 and Power Platform solution support and participate in every aspect of the D365 and Power Platform solution support from: triage of large case numbers from multiple customers, resolving customer cases, recognising change requests, managing customer escalations and environment/release management. Key Requirements: Can resolve D365 Support cases, provide root cause analysis and create a customer document that outlines the root cause as well as the steps taken to resolve the issue. Provide in-depth knowledge of the D365 CE application and evaluate the customer's business processes against the standard D365 CE functionality where required. Responsible for documenting the business requirements which express what actions a solution must take/how a fix must be implemented and what outcome is expected. Ability to effectively manage their case load and assist in handling and resolving escalation cases. If modifications/customisations are required, either to processes, Power Platform solutions or to the Dynamics 365 CE application, the D365 Senior Support Analyst should facilitate the customer's decision-making process and develop the functional design document that will drive the development process. Technical requirements: Design, create and configure Dynamics 365 CE/Power Platform solutions implementing 'low code, no code' approach. Dynamics 365 CE/CRM product experience on the following: Sales - (Lead/Opportunity/Quote/Order/Invoice). Marketing and campaigns - Including Add-ons eg, Click Dimensions/Mailchimp/Microsoft Dynamics Marketing) Service and Case management including SLAs and Entitlements. Custom ISV/xRM solutions using Dynamics 365 and Power Platform. Entity Design and Entity Relationship modelling implementing multiple relationship types. Model Driven App Form Design. Business Process Flows spanning multiple entities and implementing branching logic. Classic Dynamics 365 CE Workflows, including various trigger events and complex conditional logic. Dynamics 365 CE Dashboards including a combination of charts and list views. Reporting using both the Dynamics 365 report wizard and able to identify where SQL Server Reporting Services (SSRS) reports may be used. Model Driven Apps containing multiple system components. Ribbon Customisation. Where appropriate can implement complex field types (Rollup/Calculated/Customer). Understands the Dynamics 365 CE security model and which components of the system that can be restricted by security. Where necessary, can write and interpret JavaScript within the context of Dynamics 365 CE. Understands and identifies the point at which requirements are more effectively met using custom plugins/workflow assemblies and can articulate those requirements to the relevant colleagues. Ability to extend solutions using complimentary Office 365/Power Platform technologies such as: Power Platform Power Automate - Create and maintain complex Power Automate flows implementing different trigger events, trigger filtering and multiple actions. Power Bi - Understands the key concepts when this technology may be implemented to support an overall deployment. Can modify existing Power Bi reports to meet customer needs. DevOps - Understands how a standard Dynamics 365 CE development cycle works and can use DevOps tasks/user stories/sprints to manage deployment contents. Interested? Please submit your updated CV to Olivia Yafai at Crimson for immediate review. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy. Please visit our website to see Crimson's Privacy Statement, should you wish to view prior to applying for this vacancy.
Power Platform Technical Consultant Hybrid £60,000-75,000 + perm benefits A leading consultancy organisation is currently looking to recruit Power Platform Consultants who can bring a wealth of knowledge across the whole of the Power Platform to projects and end clients. Utilising both technical and functional skills to build applications, advise on solutions, lead discussions and design sessions and drive adoption of the power platform. Due to the nature of the end clients, we require candidates to be eligible to obtain SC Clearance Your role Identify user needs and create great relationships with project stakeholders. Lead the design, development, and implementation of Power Platform solutions to meet user needs within a delivery team. Be a technical specialist, producing high quality applications, both model driven and canvas, as well as enterprise scale Power Automate Cloud Flow solutions. Build solutions as part of an agile team using declarative tools, backed by Microsoft and using our own technical accelerators. You will be part of teams that follow software engineering best practices, and you will have a say in the design of a solution. Your profile Hands on experience in the setup of Continuous Integration (CI) and Continuous Delivery (CD), ideally using Azure DevOps. Hands on experience with Dataverse and Dataverse for Teams as part of implementing Power Platform solutions. You have a passion for and experience with industry-wide standards and best practices when designing and building solutions in the Power Platform. A focus on delivering positive outcomes to our clients, whatever their scale. Experience delivering according to an agile methodology, working in collaborative teams in a commercial environment. An understanding of the broader Microsoft technology stack and an ability to leverage it to create powerful solutions. A desire to continually develop your knowledge of new functionality in the Microsoft technology stack, shown by recent exams and certifications.
17/05/2024
Full time
Power Platform Technical Consultant Hybrid £60,000-75,000 + perm benefits A leading consultancy organisation is currently looking to recruit Power Platform Consultants who can bring a wealth of knowledge across the whole of the Power Platform to projects and end clients. Utilising both technical and functional skills to build applications, advise on solutions, lead discussions and design sessions and drive adoption of the power platform. Due to the nature of the end clients, we require candidates to be eligible to obtain SC Clearance Your role Identify user needs and create great relationships with project stakeholders. Lead the design, development, and implementation of Power Platform solutions to meet user needs within a delivery team. Be a technical specialist, producing high quality applications, both model driven and canvas, as well as enterprise scale Power Automate Cloud Flow solutions. Build solutions as part of an agile team using declarative tools, backed by Microsoft and using our own technical accelerators. You will be part of teams that follow software engineering best practices, and you will have a say in the design of a solution. Your profile Hands on experience in the setup of Continuous Integration (CI) and Continuous Delivery (CD), ideally using Azure DevOps. Hands on experience with Dataverse and Dataverse for Teams as part of implementing Power Platform solutions. You have a passion for and experience with industry-wide standards and best practices when designing and building solutions in the Power Platform. A focus on delivering positive outcomes to our clients, whatever their scale. Experience delivering according to an agile methodology, working in collaborative teams in a commercial environment. An understanding of the broader Microsoft technology stack and an ability to leverage it to create powerful solutions. A desire to continually develop your knowledge of new functionality in the Microsoft technology stack, shown by recent exams and certifications.
IT Support Technician - Maidstone - £30K + Benefits An excellent opportunity has arisen within a field leading client of ours currently looking for an IT Support Technician who will be the first point of contact for all staff across the group who may require IT support. To triage issues, determining whether it can be fixed immediately or needs escalating. What skills and experiences are essential to do this job? Excellent customer service mentality and skill set Dedicated to improving the service provided by the team and department Excellent communication skills and interface at all levels Excellent telephone manner Excellent organisational skills Excellent written and verbal communication with the ability to communicate complex/technical information Flexible and enthusiastic Articulate and confident Extremely pro-active approach to providing support Ability to effectively prioritize and execute tasks in a high-pressure environment Highly self-motivated and directed Keen attention to detail Team-oriented and skilled in working within a collaborative environment The ability and willingness to proactively take ownership of a task and follow it through to completion Proven experience working on a busy service desk/help desk Experience of the following is essential: Hands on experience of Office 365 Active Directory - Azure and On Prem Helpdesk Incident Logging and escalation Windows 10/11 MS Office suite MS Exchange Online Networking including: TCP IP Routing, VLAN, IP telephony Main duties of the role: Ensure that customer's expectations are met and exceeded Participate in and manage the processing of incoming calls to the Service Desk via both telephone, helpdesk system and e-mail to ensure courteous, timely and effective resolution of end user issues Undertake or delegate where required daily security checks to ensure we remain compliant and resilient to security breaches Work in collaboration with other departments to ensure the smooth delivery of projects, ensuring you monitor incident trends and anticipate potential problems for proactive resolution Providing desktop/laptop/Surface Pro support Diagnosing and resolving technical issues Escalating IT issues where necessary Setting up and configuring new laptops and desktops Installing authorised software to laptops and desktops Ensuring security and upgrades are applied to desktops and laptops and kept up to date Fault finding to laptops and desktops Reporting faults and maintaining logs on Servers, desktops and laptops Ensuring all logs for equipment and users are maintained Setting up new users and disabling expired accounts in accordance with HR requirements Ensuring that a high level of customer service and support is provided to all internal and external customer This really is an excellent opportunity to join a small team who can offer progression and development. For more information and a full job description, please contact Ben Turner at BRT Consulting.
17/05/2024
Full time
IT Support Technician - Maidstone - £30K + Benefits An excellent opportunity has arisen within a field leading client of ours currently looking for an IT Support Technician who will be the first point of contact for all staff across the group who may require IT support. To triage issues, determining whether it can be fixed immediately or needs escalating. What skills and experiences are essential to do this job? Excellent customer service mentality and skill set Dedicated to improving the service provided by the team and department Excellent communication skills and interface at all levels Excellent telephone manner Excellent organisational skills Excellent written and verbal communication with the ability to communicate complex/technical information Flexible and enthusiastic Articulate and confident Extremely pro-active approach to providing support Ability to effectively prioritize and execute tasks in a high-pressure environment Highly self-motivated and directed Keen attention to detail Team-oriented and skilled in working within a collaborative environment The ability and willingness to proactively take ownership of a task and follow it through to completion Proven experience working on a busy service desk/help desk Experience of the following is essential: Hands on experience of Office 365 Active Directory - Azure and On Prem Helpdesk Incident Logging and escalation Windows 10/11 MS Office suite MS Exchange Online Networking including: TCP IP Routing, VLAN, IP telephony Main duties of the role: Ensure that customer's expectations are met and exceeded Participate in and manage the processing of incoming calls to the Service Desk via both telephone, helpdesk system and e-mail to ensure courteous, timely and effective resolution of end user issues Undertake or delegate where required daily security checks to ensure we remain compliant and resilient to security breaches Work in collaboration with other departments to ensure the smooth delivery of projects, ensuring you monitor incident trends and anticipate potential problems for proactive resolution Providing desktop/laptop/Surface Pro support Diagnosing and resolving technical issues Escalating IT issues where necessary Setting up and configuring new laptops and desktops Installing authorised software to laptops and desktops Ensuring security and upgrades are applied to desktops and laptops and kept up to date Fault finding to laptops and desktops Reporting faults and maintaining logs on Servers, desktops and laptops Ensuring all logs for equipment and users are maintained Setting up new users and disabling expired accounts in accordance with HR requirements Ensuring that a high level of customer service and support is provided to all internal and external customer This really is an excellent opportunity to join a small team who can offer progression and development. For more information and a full job description, please contact Ben Turner at BRT Consulting.
Job Title: Technology Architect Location: UK/London, Remote Salary : 80-90K Contract Type: Full Time About The Company You will be joining a team of creators and champions of the best British TV, and hosts to the world's largest collection. Who are on a mission to bring the most engaging and relevant British TV experience to fans all around the world. Job Purpose This creative company is on the lookout for a dynamic Technology Architect to join their passionate team, focusing on creating and refining scalable video streaming products with a global scope. This pivotal role is Embedded within a diverse and skilled team, where creativity, collaboration, and a commitment to quality are highly valued. As a Technology Architect, you'll play a crucial role in both contributing to and shaping the team's strategy and technological direction. Your responsibilities will include working closely with the Lead Solution Architect in a hands-on capacity, directly influencing and shaping their pioneering global video streaming services. You'll engage in various projects, from enhancing current streaming platforms to designing innovative solutions for global content delivery, ensuring that the organisation continue to offer top tier streaming experiences. A Technical Architect would: Have a solid understanding of cloud services like AWS or MSFT Azure and how they can be leveraged in different scenarios. Translate technical requirements into detailed architecture for robust and scalable systems. Work closely with development teams to understand their needs and assist in implementing CI/CD pipelines. Have experience with software development processes and be able to guide and support teams in adhering to best practices. Act as a bridge between the technical team and the Lead Solution Architect, ensuring that the technical details align with the overall solution architecture. Responsibilities Technical Leadership Collaborate closely with the Lead Architect and act as a key member in technology sessions, providing technical expertise and oversight on new and existing solutions. Oversee 3rd party application architectures and integration's while ensuring best practices and compliance with corporate policies and standards. Demonstrate the ability to work autonomously, taking direction and executing with precision. Provide technical oversight to product development, support, and quality assurance teams. Analyse existing systems and identify areas for improvement or optimization. Evaluate new technologies and trends to propose enhancements or updates to the current systems. Knowledge and experience with specific technologies and tools, such as Kubernetes, Docker, .Net, Python, or Node.js, are highly desirable. Business & Analysis Monitor service operations performance, ensuring core KPIs are met. Oversee SLA reporting and conduct ad hoc analysis, providing transparency into the global technology stack's performance. Act as an internal technology consultant, leading and managing strategic projects with a proactive approach. Collaborate across all stakeholder teams to understand business needs and goals. Document and prioritise requirements alongside the product team, with consideration for both functional and non-functional aspects. Develop detailed use cases and user stories that outline specific interactions and workflows. Skills and Personal Attributes Strong analytical skills to assess and resolve issues quickly and effectively. Demonstrable experience in Software Engineering and Architecture. Ability to translate business and operational requirements into solution designs. Strong communication skills and the ability to work autonomously given direction. Proactivity and a strong desire to take initiative. Familiarity with Agile working practices. Willingness to learn and adapt to new technologies and changes. Effectively managing one's own time and prioritising tasks to meet deadlines. Understanding and respect for diverse cultures and practices. Qualifications and Experience AWS Certified Solutions Architect-Associate or Professional is highly desirable. Mid-level experience in software design patterns and cloud-based solutions. Must have experience with AWS; knowledge of Azure is a plus. Experience in developing direct-to-consumer technologies and cloud-scale microservices development. Experience with OTT (Over-The-Top) is a strong plus. Knowledge of scalable digital consumer product architectures, preferably in SVOD and/or media supply chain areas Familiarity with connected TV platforms (Roku, tvOS, Samsung, LG, etc.) and mobile applications (iOS, Android), with an emphasis on understanding their architectures and integrations rather than hands-on development. If you are looking for a new opportunity and interested in thus role then please apply today! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
17/05/2024
Full time
Job Title: Technology Architect Location: UK/London, Remote Salary : 80-90K Contract Type: Full Time About The Company You will be joining a team of creators and champions of the best British TV, and hosts to the world's largest collection. Who are on a mission to bring the most engaging and relevant British TV experience to fans all around the world. Job Purpose This creative company is on the lookout for a dynamic Technology Architect to join their passionate team, focusing on creating and refining scalable video streaming products with a global scope. This pivotal role is Embedded within a diverse and skilled team, where creativity, collaboration, and a commitment to quality are highly valued. As a Technology Architect, you'll play a crucial role in both contributing to and shaping the team's strategy and technological direction. Your responsibilities will include working closely with the Lead Solution Architect in a hands-on capacity, directly influencing and shaping their pioneering global video streaming services. You'll engage in various projects, from enhancing current streaming platforms to designing innovative solutions for global content delivery, ensuring that the organisation continue to offer top tier streaming experiences. A Technical Architect would: Have a solid understanding of cloud services like AWS or MSFT Azure and how they can be leveraged in different scenarios. Translate technical requirements into detailed architecture for robust and scalable systems. Work closely with development teams to understand their needs and assist in implementing CI/CD pipelines. Have experience with software development processes and be able to guide and support teams in adhering to best practices. Act as a bridge between the technical team and the Lead Solution Architect, ensuring that the technical details align with the overall solution architecture. Responsibilities Technical Leadership Collaborate closely with the Lead Architect and act as a key member in technology sessions, providing technical expertise and oversight on new and existing solutions. Oversee 3rd party application architectures and integration's while ensuring best practices and compliance with corporate policies and standards. Demonstrate the ability to work autonomously, taking direction and executing with precision. Provide technical oversight to product development, support, and quality assurance teams. Analyse existing systems and identify areas for improvement or optimization. Evaluate new technologies and trends to propose enhancements or updates to the current systems. Knowledge and experience with specific technologies and tools, such as Kubernetes, Docker, .Net, Python, or Node.js, are highly desirable. Business & Analysis Monitor service operations performance, ensuring core KPIs are met. Oversee SLA reporting and conduct ad hoc analysis, providing transparency into the global technology stack's performance. Act as an internal technology consultant, leading and managing strategic projects with a proactive approach. Collaborate across all stakeholder teams to understand business needs and goals. Document and prioritise requirements alongside the product team, with consideration for both functional and non-functional aspects. Develop detailed use cases and user stories that outline specific interactions and workflows. Skills and Personal Attributes Strong analytical skills to assess and resolve issues quickly and effectively. Demonstrable experience in Software Engineering and Architecture. Ability to translate business and operational requirements into solution designs. Strong communication skills and the ability to work autonomously given direction. Proactivity and a strong desire to take initiative. Familiarity with Agile working practices. Willingness to learn and adapt to new technologies and changes. Effectively managing one's own time and prioritising tasks to meet deadlines. Understanding and respect for diverse cultures and practices. Qualifications and Experience AWS Certified Solutions Architect-Associate or Professional is highly desirable. Mid-level experience in software design patterns and cloud-based solutions. Must have experience with AWS; knowledge of Azure is a plus. Experience in developing direct-to-consumer technologies and cloud-scale microservices development. Experience with OTT (Over-The-Top) is a strong plus. Knowledge of scalable digital consumer product architectures, preferably in SVOD and/or media supply chain areas Familiarity with connected TV platforms (Roku, tvOS, Samsung, LG, etc.) and mobile applications (iOS, Android), with an emphasis on understanding their architectures and integrations rather than hands-on development. If you are looking for a new opportunity and interested in thus role then please apply today! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
I am working with a well-known software consultancy in Edinburgh who are looking to recruit a Digital Transformation Consultant for their Edinburgh or Bristol office . The company: They are a thriving software company, focused on Digital Transformation and cloud consultancy. Their head office is in Edinburgh, and they have a wide-ranging list of clients from private, to government to public sector. They focus on designing and building software cloud solutions and digital transformation across some huge organisations and this is a pivotal role for them. They are hiring due to an internal restructure and this role will be reporting directly into the company's Managing Director. In relation to where you will work, this will be a combination of home based (majority) and some office working. Ideally, you could get into the Edinburgh office at the Gyle roughly twice a week, as you will be a senior figure and your presence will be of great benefit to the team. However, this role is working with a client down in Bristol, so you will likely visit them once a month. The role could also be based near Bristol, working remotely and close to the client. The role: In this role, you will lead the delivery of complex clients and programmes and will be a key member of the business. You will lead large-scale delivery with a focus on achieving client outcomes, developing senior client relationships (at the C-suite level) and doing this through effective delivery leadership. Your key responsibilities will include but are not limited to: * Leading a multi-disciplined team to drive highest levels of customer satisfaction * Leading on the implementation of the company strategy across one main client * Representing the business across the organisation, in front of clients and prospective clients * Maximising the return on sales and identifying opportunities * Lead on the development of the capability across Project Management, Architecture, Cloud and Software Development This is a client-facing role which combines strong leadership attributes working across all dimensions of the consultancy life cycle, including pre-sales, commercial, relationships, technology, delivery and people. Your background: * Previous experience working in a software/technology consultancy or large end-user * Background in a Senior Software Delivery role, working with large-scale clients and organisations * Strong appreciation of modern software engineering and associated development technologies and the full software development life cycle * Background in leading the delivery of large-scale, complex technology projects for clients, or lead a portfolio of client engagements * Ability to develop and maintain senior client/partner relationships * Contribute to the development of innovative propositions, ways of working and other thought leadership collateral This is an opportunity to work with a thriving and employee-first organisation. You will get to work with some huge organisations whilst leading and working alongside some very bright minds. If you are interested, please apply or call Hamish at Cathcart Technology for a chat.
17/05/2024
Full time
I am working with a well-known software consultancy in Edinburgh who are looking to recruit a Digital Transformation Consultant for their Edinburgh or Bristol office . The company: They are a thriving software company, focused on Digital Transformation and cloud consultancy. Their head office is in Edinburgh, and they have a wide-ranging list of clients from private, to government to public sector. They focus on designing and building software cloud solutions and digital transformation across some huge organisations and this is a pivotal role for them. They are hiring due to an internal restructure and this role will be reporting directly into the company's Managing Director. In relation to where you will work, this will be a combination of home based (majority) and some office working. Ideally, you could get into the Edinburgh office at the Gyle roughly twice a week, as you will be a senior figure and your presence will be of great benefit to the team. However, this role is working with a client down in Bristol, so you will likely visit them once a month. The role could also be based near Bristol, working remotely and close to the client. The role: In this role, you will lead the delivery of complex clients and programmes and will be a key member of the business. You will lead large-scale delivery with a focus on achieving client outcomes, developing senior client relationships (at the C-suite level) and doing this through effective delivery leadership. Your key responsibilities will include but are not limited to: * Leading a multi-disciplined team to drive highest levels of customer satisfaction * Leading on the implementation of the company strategy across one main client * Representing the business across the organisation, in front of clients and prospective clients * Maximising the return on sales and identifying opportunities * Lead on the development of the capability across Project Management, Architecture, Cloud and Software Development This is a client-facing role which combines strong leadership attributes working across all dimensions of the consultancy life cycle, including pre-sales, commercial, relationships, technology, delivery and people. Your background: * Previous experience working in a software/technology consultancy or large end-user * Background in a Senior Software Delivery role, working with large-scale clients and organisations * Strong appreciation of modern software engineering and associated development technologies and the full software development life cycle * Background in leading the delivery of large-scale, complex technology projects for clients, or lead a portfolio of client engagements * Ability to develop and maintain senior client/partner relationships * Contribute to the development of innovative propositions, ways of working and other thought leadership collateral This is an opportunity to work with a thriving and employee-first organisation. You will get to work with some huge organisations whilst leading and working alongside some very bright minds. If you are interested, please apply or call Hamish at Cathcart Technology for a chat.
Certain Advantage have partnered with a fantastic tech business in Chester which are not afraid to disruptive their industry with their varied specialist products of dedicated business and consumer marketplace technology services. The company is looking to hire a Marketing Manager that can manage full paid media responsibility and be responsible for the product journey. Your time will be allocated across different products, accounts and will be managing team members to run effective Ad campaigns and promote the various products. This could suit someone wanting to move from agency side or has worked in similar large group organisation. You will be working with a close team of Tech, Product, Marketing and Data specialists to collaborate and take the business on their next journey. What makes this role even more interesting is you will be involved with the product side of the business and be able to add direction to the journey of the tech products. What you will do: Be the lead Marketing Professional across Paid Media. Work on Marketing Strategy for the group, focusing on various current product offerings and new releases. Managing Google Ads across Search, Display, Video and Discovery up to 6 figure budgets. Bing and Facebook Advertising Working with the design team to produce Display and Discovery campaigns Reviewing optimising campaigns using the analysis Ensuring all accounts are tracking the correct conversion actions Split-testing and experimenting Reporting Working with the others to form strategy for the products and longer term plan. Line manage a small team What you will bring: Full Marketing Management Strategy experience Experienced in PPC Paid Search Campaigns in Google Ads Data focused and strong in Microsoft Excel Ideally a eye for technology or a background in Product Leadership, Ownership or Development. Evidence of communicating campaign and account performance to stakeholders A keen interest in the digital marketing world and keeping on top of the latest trends in a constantly changing world Willing to/experiment and learn all aspects of our paid media accounts and user journeys Technical experience in GTM (Google Tag Manager) and other software such as SQL/HTML would be preferred. Background in Computer Science as well as Marketing would be ideal for this specialist role What's on offer: Competitive salary and bonuses 25 days holiday + bank holidays Staff wellness perks onsite and private healthcare City centre office location in Chester Hybrid working 3 days office based Please apply with your latest CV to be considered and to discuss this role going forward.
17/05/2024
Full time
Certain Advantage have partnered with a fantastic tech business in Chester which are not afraid to disruptive their industry with their varied specialist products of dedicated business and consumer marketplace technology services. The company is looking to hire a Marketing Manager that can manage full paid media responsibility and be responsible for the product journey. Your time will be allocated across different products, accounts and will be managing team members to run effective Ad campaigns and promote the various products. This could suit someone wanting to move from agency side or has worked in similar large group organisation. You will be working with a close team of Tech, Product, Marketing and Data specialists to collaborate and take the business on their next journey. What makes this role even more interesting is you will be involved with the product side of the business and be able to add direction to the journey of the tech products. What you will do: Be the lead Marketing Professional across Paid Media. Work on Marketing Strategy for the group, focusing on various current product offerings and new releases. Managing Google Ads across Search, Display, Video and Discovery up to 6 figure budgets. Bing and Facebook Advertising Working with the design team to produce Display and Discovery campaigns Reviewing optimising campaigns using the analysis Ensuring all accounts are tracking the correct conversion actions Split-testing and experimenting Reporting Working with the others to form strategy for the products and longer term plan. Line manage a small team What you will bring: Full Marketing Management Strategy experience Experienced in PPC Paid Search Campaigns in Google Ads Data focused and strong in Microsoft Excel Ideally a eye for technology or a background in Product Leadership, Ownership or Development. Evidence of communicating campaign and account performance to stakeholders A keen interest in the digital marketing world and keeping on top of the latest trends in a constantly changing world Willing to/experiment and learn all aspects of our paid media accounts and user journeys Technical experience in GTM (Google Tag Manager) and other software such as SQL/HTML would be preferred. Background in Computer Science as well as Marketing would be ideal for this specialist role What's on offer: Competitive salary and bonuses 25 days holiday + bank holidays Staff wellness perks onsite and private healthcare City centre office location in Chester Hybrid working 3 days office based Please apply with your latest CV to be considered and to discuss this role going forward.
*We are unable to sponsor for this contract role* Prestigious Enterprise Company is currently seeking a Data Quality Test Engineer with SQL testing experience. Candidate will be responsible for ensuring the successful implementation of new features as well as improvement of existing functionality for data architecture projects. This includes Integration testing, Customer Data Quality testing, Data verification testing, Regression testing etc. This is a hands-on testing position which requires deep knowledge and understanding of all aspects of developing and executing Back End testing. The Test Engineer must be an advocate for all things Testing and Quality Assurance while driving and implementing best practices. The ideal candidate must possess strong analytical and critical thinking abilities. Data testing skills are required. Responsibilities: Review business requirements, functional specifications, use cases, design, and architecture documents to create effective, value-add test plans. Identify and close gaps, by assisting in QA discovery or analysis of a built or process, in order to facilitate requirements refinements. Identify issues in data, application configurations and screen designs, report and oversee issue resolution. Become an expert in business rules, system functionality and architecture. Plan and execute Manual, Functional, and Regression test suite. Independently develop, modify, and execute test plans based on requirements and design documents. Contribute to and maintain project documentation. Provide concise and consistent status reporting. Identify, report and track defects and User Experience issues through a system of record. Collaborate with external teams on root cause analysis. Maintain close interaction with business and technical peers during the project life cycle. Ensuring proper traceability from requirements to test artifacts. Actively participate in requirements and code reviews. Actively participate and drive improvements in Agile Scrum delivery. Be a thought leader in the test design and execution arena (manual and automated). Identify process bottlenecks and suggest improvement actions. Stay abreast of emerging technologies and testing approaches. Creation and input of test data, either manually or by using tools, programs, or masked production data to execute test cases. Qualifications Bachelor's degree in Computer Science or related area. Hands-on experience using SQL queries for results validation and data mining. Hands-on experience in Planning and Manual test execution. Experience in Regression Test Strategies, Regression suite maintenance and execution. At least 3-5 years of professional experience on a variety of projects in Test Strategy, Test Design, Test Execution analysis & reporting. Hands-on experience with Jira, ALM, TFS/ADO or similar systems of record. Understanding of Development and Test cycles, including respective best practices. Hands-on experience in Agile and Waterfall methodologies. Ability to troubleshoot issues, identifying root causes and support development team in development of resolutions. Strong communication and Client/Business interfacing and interpersonal skills are a must.
16/05/2024
Project-based
*We are unable to sponsor for this contract role* Prestigious Enterprise Company is currently seeking a Data Quality Test Engineer with SQL testing experience. Candidate will be responsible for ensuring the successful implementation of new features as well as improvement of existing functionality for data architecture projects. This includes Integration testing, Customer Data Quality testing, Data verification testing, Regression testing etc. This is a hands-on testing position which requires deep knowledge and understanding of all aspects of developing and executing Back End testing. The Test Engineer must be an advocate for all things Testing and Quality Assurance while driving and implementing best practices. The ideal candidate must possess strong analytical and critical thinking abilities. Data testing skills are required. Responsibilities: Review business requirements, functional specifications, use cases, design, and architecture documents to create effective, value-add test plans. Identify and close gaps, by assisting in QA discovery or analysis of a built or process, in order to facilitate requirements refinements. Identify issues in data, application configurations and screen designs, report and oversee issue resolution. Become an expert in business rules, system functionality and architecture. Plan and execute Manual, Functional, and Regression test suite. Independently develop, modify, and execute test plans based on requirements and design documents. Contribute to and maintain project documentation. Provide concise and consistent status reporting. Identify, report and track defects and User Experience issues through a system of record. Collaborate with external teams on root cause analysis. Maintain close interaction with business and technical peers during the project life cycle. Ensuring proper traceability from requirements to test artifacts. Actively participate in requirements and code reviews. Actively participate and drive improvements in Agile Scrum delivery. Be a thought leader in the test design and execution arena (manual and automated). Identify process bottlenecks and suggest improvement actions. Stay abreast of emerging technologies and testing approaches. Creation and input of test data, either manually or by using tools, programs, or masked production data to execute test cases. Qualifications Bachelor's degree in Computer Science or related area. Hands-on experience using SQL queries for results validation and data mining. Hands-on experience in Planning and Manual test execution. Experience in Regression Test Strategies, Regression suite maintenance and execution. At least 3-5 years of professional experience on a variety of projects in Test Strategy, Test Design, Test Execution analysis & reporting. Hands-on experience with Jira, ALM, TFS/ADO or similar systems of record. Understanding of Development and Test cycles, including respective best practices. Hands-on experience in Agile and Waterfall methodologies. Ability to troubleshoot issues, identifying root causes and support development team in development of resolutions. Strong communication and Client/Business interfacing and interpersonal skills are a must.
NO SPONSORSHIP Principal, Product Manager - Financial Risk Management and Systems SALARY: $190k plus 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite Looking for a candidate with experience as a product manager/owner agile product manager experience financial services general security markets derivatives knowledge multiple asset classes like equities interest rates volatility commodities foreign currencies risk pillar specify control counter party clearing statements of derivatives financial risk management and regulated capital markets infrastructure Jira confluence tableau MS Applications 10 years of financial risk management Summary: The Product Owner at the will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Primary Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Stakeholder Engagement and Management o Act as the primary point of contact for stakeholders regarding the product backlog and product development o Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining OCC's Products o Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria o Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog o Maintain direct communications with senior and middle management o Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed o Maintain Product Vision and Roadmap o Understand regulatory requirements and drivers impacting development goals and plans o Evaluate product changes and recommend needed process and system changes o Develop functional capabilities within the organization by driving innovation and continuous process improvements o Collaborate with cross-functional teams to define and prioritize the product backlog o Refine the product backlog to ensure that it is ready for development o Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. o Collaborate with technology partners and teams to drive strategic plans for the system development, integration and deployment o Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner o Document and/or sign-off on acceptance criteria for user stories o Ensure that the product backlog is transparent, visible, and understood by all stakeholders o Ensure there is a clear traceability of requirements to deliverables o Ensure the product complies with all non-functional requirements o Comply with all product delivery controls and procedures Product Leadership Product Delivery Product Integrity Quality Management Team Leadership Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Technical Skills: Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Education and/or Experience: Bachelor's degree MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
16/05/2024
Full time
NO SPONSORSHIP Principal, Product Manager - Financial Risk Management and Systems SALARY: $190k plus 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite Looking for a candidate with experience as a product manager/owner agile product manager experience financial services general security markets derivatives knowledge multiple asset classes like equities interest rates volatility commodities foreign currencies risk pillar specify control counter party clearing statements of derivatives financial risk management and regulated capital markets infrastructure Jira confluence tableau MS Applications 10 years of financial risk management Summary: The Product Owner at the will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Primary Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Stakeholder Engagement and Management o Act as the primary point of contact for stakeholders regarding the product backlog and product development o Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining OCC's Products o Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria o Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog o Maintain direct communications with senior and middle management o Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed o Maintain Product Vision and Roadmap o Understand regulatory requirements and drivers impacting development goals and plans o Evaluate product changes and recommend needed process and system changes o Develop functional capabilities within the organization by driving innovation and continuous process improvements o Collaborate with cross-functional teams to define and prioritize the product backlog o Refine the product backlog to ensure that it is ready for development o Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. o Collaborate with technology partners and teams to drive strategic plans for the system development, integration and deployment o Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner o Document and/or sign-off on acceptance criteria for user stories o Ensure that the product backlog is transparent, visible, and understood by all stakeholders o Ensure there is a clear traceability of requirements to deliverables o Ensure the product complies with all non-functional requirements o Comply with all product delivery controls and procedures Product Leadership Product Delivery Product Integrity Quality Management Team Leadership Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Technical Skills: Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Education and/or Experience: Bachelor's degree MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
*We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Oracle Applications DBA Tech Lead/Manager. This is a hands-on tech lead/manager. They will focus on all Oracle ERP applications and will focus heavily on Oracle EBS (11i/R12). This company is looking for someone with heavy Oracle Fusion Cloud experience. Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud. Work with multiple application teams and developers.
16/05/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Oracle Applications DBA Tech Lead/Manager. This is a hands-on tech lead/manager. They will focus on all Oracle ERP applications and will focus heavily on Oracle EBS (11i/R12). This company is looking for someone with heavy Oracle Fusion Cloud experience. Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud. Work with multiple application teams and developers.