NO SPONSORSHIP - NO CALLS FROM 3rd PARTIES PC TECHNICIAN Great soft skills because there is a lot of client interface Smarts & soft skills are everything Familiarity with SCCM is extremely helpful It's 100% desktop Start out at a six-month duration,but it can be renewed longer Project Tasks Image and configure end-user devices through MECM (SCCM) task sequence Deploy approved applications to endpoints through MECM Software Center Deliver and install endpoint devices and peripherals to end-user location Verify Workstation configuration and application functionality with end-user Troubleshoot any identified issues at the time of verification, or escalate to senior EUE team member Validate network printer installation Confirm presence of required mapped network drives Transfer local data where applicable Reclaim any replaced endpoint and peripherals to return to EUE inventory Communicate hardware deployment/reclaim with Asset Manager Skills Basic/Required Experience supporting Microsoft Windows 10 operating system Working knowledge of Microsoft 365 applications Ability to track and maintain hardware inventory (serial number/asset tag) to be communicated with Asset Manager Ability to lift equipment up to 30 lbs. (endpoint devices, peripherals) Preferred Experience supporting Microsoft Windows 11 operating system Experience with ServiceNow ITSM platform Experience with Microsoft Endpoint Configuration Manager (MECM) VACCINE REQUIRED Need a candidate to install and uninstall Software on 400 PC Laptops, desktops. All windows focused - 2-3 years experience
08/05/2024
Project-based
NO SPONSORSHIP - NO CALLS FROM 3rd PARTIES PC TECHNICIAN Great soft skills because there is a lot of client interface Smarts & soft skills are everything Familiarity with SCCM is extremely helpful It's 100% desktop Start out at a six-month duration,but it can be renewed longer Project Tasks Image and configure end-user devices through MECM (SCCM) task sequence Deploy approved applications to endpoints through MECM Software Center Deliver and install endpoint devices and peripherals to end-user location Verify Workstation configuration and application functionality with end-user Troubleshoot any identified issues at the time of verification, or escalate to senior EUE team member Validate network printer installation Confirm presence of required mapped network drives Transfer local data where applicable Reclaim any replaced endpoint and peripherals to return to EUE inventory Communicate hardware deployment/reclaim with Asset Manager Skills Basic/Required Experience supporting Microsoft Windows 10 operating system Working knowledge of Microsoft 365 applications Ability to track and maintain hardware inventory (serial number/asset tag) to be communicated with Asset Manager Ability to lift equipment up to 30 lbs. (endpoint devices, peripherals) Preferred Experience supporting Microsoft Windows 11 operating system Experience with ServiceNow ITSM platform Experience with Microsoft Endpoint Configuration Manager (MECM) VACCINE REQUIRED Need a candidate to install and uninstall Software on 400 PC Laptops, desktops. All windows focused - 2-3 years experience
Infrastructure Manager: Microsoft Tech stack, Azure, MS365 Geneva, Swiss residents needed. Geneva Local languages French - German a bonus. Candidates need to be based in CH already! Supervise a team of 3 infrastructure, security, and network technicians along with 3 local IT Service Desk technicians Lead the IT infrastructure team to ensure smooth operations and high availability Oversee design, implementation, and maintenance of IT infrastructure, including Servers, networks, storage, and security Provide strategic direction for adopting new technologies to enhance efficiency Manage Microsoft technologies like MS Teams, Exchange, Active Directory, Azure, Intune, and MFA Ensure compliance with IT policies, procedures, and regulations in addition to managing and assessing Service Delivery of local and regional IT vendors Collaborate with other teams to resolve technical issues and meet business goals Develop disaster recovery, business continuity plans and support Security and external audits (ISO 2700 Monitor system performance and implement enhancements for optimisation Stay updated on emerging technologies and industry trends for continuous improvement Fluency in English (C1) Bachelor's degree in computer science, IT, or related field, or equivalent experience. 5+ years in IT infrastructure management Strong expertise in Microsoft technologies: MS Teams, Exchange, Active Directory, Azure, Intune, M365, MFA Desirable experience with Citrix Cloud, EDR solutions, SD-WAN, and data center tech ITIL certification required Experience with ServiceNow or similar ticket systems preferred Excellent leadership, communication, and problem-solving skills Michael Bailey International is acting as an Employment Business in relation to this vacancy.
08/05/2024
Project-based
Infrastructure Manager: Microsoft Tech stack, Azure, MS365 Geneva, Swiss residents needed. Geneva Local languages French - German a bonus. Candidates need to be based in CH already! Supervise a team of 3 infrastructure, security, and network technicians along with 3 local IT Service Desk technicians Lead the IT infrastructure team to ensure smooth operations and high availability Oversee design, implementation, and maintenance of IT infrastructure, including Servers, networks, storage, and security Provide strategic direction for adopting new technologies to enhance efficiency Manage Microsoft technologies like MS Teams, Exchange, Active Directory, Azure, Intune, and MFA Ensure compliance with IT policies, procedures, and regulations in addition to managing and assessing Service Delivery of local and regional IT vendors Collaborate with other teams to resolve technical issues and meet business goals Develop disaster recovery, business continuity plans and support Security and external audits (ISO 2700 Monitor system performance and implement enhancements for optimisation Stay updated on emerging technologies and industry trends for continuous improvement Fluency in English (C1) Bachelor's degree in computer science, IT, or related field, or equivalent experience. 5+ years in IT infrastructure management Strong expertise in Microsoft technologies: MS Teams, Exchange, Active Directory, Azure, Intune, M365, MFA Desirable experience with Citrix Cloud, EDR solutions, SD-WAN, and data center tech ITIL certification required Experience with ServiceNow or similar ticket systems preferred Excellent leadership, communication, and problem-solving skills Michael Bailey International is acting as an Employment Business in relation to this vacancy.
An exciting opportunity has arisen to join a global organisation as a Senio r Associate - IT Site Services Technician on a Contract basis in Poland , having good experience in IT Site Services . You will playing a key role in steering the End user requests and issues at local office and remote support. Skills: Having atleast 3 - 5 years of experience in System administrator/IT Technician Mobile Device Management, MFA Configuration in End user Systems Microsoft O356, One Drive, Share point, Digital Certificates configuration on end user systems Responsible for assets management & inventory includes Systems, Laptop's, Office IT equipment Audio & Video conferencing equipment management Ensure up & running all the AV equipment in Training rooms, Town Hall, Meeting rooms, VIP room Installing and Configuring VPN's on end user systems Troubleshooting basic Network related issues and WIFI issues. Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime Knowledge on Google Workspace is additional knowledge Troubleshooting network connectivity in a LAN/WAN environment Requesting and coordinating vendor support Install, upgrade, support and troubleshoot Windows 10 and Microsoft Office versions and any other authorized desktop applications Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment and office AV equipment Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment Customize desktop hardware to meet user specifications and site standards Performs work in compliance within specified warranty requirements Configuration of Network Printers and Shared Printers Providing solutions at Desktop level support and application level System Related problems, Software Installations, Antivirus updating Performing LAN and WAN administration tasks as required. Perform both onsite and remote Help Desk tasks end-to-end Upgrading Operating System & Antivirus patches in users laptops and desktops Troubleshooting issues by administering on client machines remotely using remote desktop (RDP) or by through SCCM Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, conflict management and time management skills. Excellent customer service skills that build high levels of customer satisfaction for internal and external clients. Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, eg, management, individual contributors. Having Strong experience in agile ways of working. A degree in a computer science or a related field is desirable but not essential. If this position sounds of interest, please send across an updated CV and a member of the resource team will be in contact to proceed with your application.
08/05/2024
Project-based
An exciting opportunity has arisen to join a global organisation as a Senio r Associate - IT Site Services Technician on a Contract basis in Poland , having good experience in IT Site Services . You will playing a key role in steering the End user requests and issues at local office and remote support. Skills: Having atleast 3 - 5 years of experience in System administrator/IT Technician Mobile Device Management, MFA Configuration in End user Systems Microsoft O356, One Drive, Share point, Digital Certificates configuration on end user systems Responsible for assets management & inventory includes Systems, Laptop's, Office IT equipment Audio & Video conferencing equipment management Ensure up & running all the AV equipment in Training rooms, Town Hall, Meeting rooms, VIP room Installing and Configuring VPN's on end user systems Troubleshooting basic Network related issues and WIFI issues. Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime Knowledge on Google Workspace is additional knowledge Troubleshooting network connectivity in a LAN/WAN environment Requesting and coordinating vendor support Install, upgrade, support and troubleshoot Windows 10 and Microsoft Office versions and any other authorized desktop applications Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment and office AV equipment Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment Customize desktop hardware to meet user specifications and site standards Performs work in compliance within specified warranty requirements Configuration of Network Printers and Shared Printers Providing solutions at Desktop level support and application level System Related problems, Software Installations, Antivirus updating Performing LAN and WAN administration tasks as required. Perform both onsite and remote Help Desk tasks end-to-end Upgrading Operating System & Antivirus patches in users laptops and desktops Troubleshooting issues by administering on client machines remotely using remote desktop (RDP) or by through SCCM Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, conflict management and time management skills. Excellent customer service skills that build high levels of customer satisfaction for internal and external clients. Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, eg, management, individual contributors. Having Strong experience in agile ways of working. A degree in a computer science or a related field is desirable but not essential. If this position sounds of interest, please send across an updated CV and a member of the resource team will be in contact to proceed with your application.
Join our dynamic team! We are a leading Managed Service Provider based in Chippenham, renowned for delivering gold standard IT support. Position: Service Desk Team Leader Location: Chippenham, UK Type: Full-time Salary: £33,000.00-£38,000.00 per year Overview: As the Service Desk Team Leader, you'll report to the IT Manager, overseeing our service desk operations. This role offers a unique opportunity to develop both your technical prowess and leadership skills, with ample room for career progression. You'll play a pivotal role in enhancing our service delivery, aligning it with our clients' evolving needs and expectations. Key Responsibilities: Manage escalations from 1st/2nd Line Support Oversight of ticket system (Jira) Identify and address training requirements promptly Coach and lead technicians and apprentices Provide hands-on technical support Coordinate weekend on-call duties Drive process improvements and lead change initiatives Conduct team performance reviews and appraisals Maintain backup procedures and customer information Requirements: Proven experience in team management and customer service Proficiency in ticket systems (Jira) Familiarity with server roles (AD DS, DNS, DHCP, etc.) Expertise in Windows Server 2012, 2016 & 2019 Knowledge of Microsoft Windows 7 - 11 Understanding of WiFi technologies and network topologies Familiarity with Routers, managed Switches, and related hardware Preferred Experience: Microsoft certifications ITIL V3 or V4 VMware ESXi UniFi WiFi systems Veeam Backup and Replication Draytek Routers 3CX Phone System The Ideal Candidate: Hardworking and enthusiastic Confident communicator with excellent interpersonal skills Strong organisational and time management abilities Exceptional problem-solving and troubleshooting skills Attention to detail and commitment to accuracy Demonstrated leadership capabilities Benefits: Company-provided work phone and laptop Sick pay and pension scheme Casual dress code with provided company polo shirts Opportunities for skill development and training with industry leaders Birthday off as holiday Free on-site parking at our air-conditioned office Team building activities and social events Convenient access to Chippenham train station If you're ready to join a dynamic team and contribute to our mission of excellence, apply below!
07/05/2024
Full time
Join our dynamic team! We are a leading Managed Service Provider based in Chippenham, renowned for delivering gold standard IT support. Position: Service Desk Team Leader Location: Chippenham, UK Type: Full-time Salary: £33,000.00-£38,000.00 per year Overview: As the Service Desk Team Leader, you'll report to the IT Manager, overseeing our service desk operations. This role offers a unique opportunity to develop both your technical prowess and leadership skills, with ample room for career progression. You'll play a pivotal role in enhancing our service delivery, aligning it with our clients' evolving needs and expectations. Key Responsibilities: Manage escalations from 1st/2nd Line Support Oversight of ticket system (Jira) Identify and address training requirements promptly Coach and lead technicians and apprentices Provide hands-on technical support Coordinate weekend on-call duties Drive process improvements and lead change initiatives Conduct team performance reviews and appraisals Maintain backup procedures and customer information Requirements: Proven experience in team management and customer service Proficiency in ticket systems (Jira) Familiarity with server roles (AD DS, DNS, DHCP, etc.) Expertise in Windows Server 2012, 2016 & 2019 Knowledge of Microsoft Windows 7 - 11 Understanding of WiFi technologies and network topologies Familiarity with Routers, managed Switches, and related hardware Preferred Experience: Microsoft certifications ITIL V3 or V4 VMware ESXi UniFi WiFi systems Veeam Backup and Replication Draytek Routers 3CX Phone System The Ideal Candidate: Hardworking and enthusiastic Confident communicator with excellent interpersonal skills Strong organisational and time management abilities Exceptional problem-solving and troubleshooting skills Attention to detail and commitment to accuracy Demonstrated leadership capabilities Benefits: Company-provided work phone and laptop Sick pay and pension scheme Casual dress code with provided company polo shirts Opportunities for skill development and training with industry leaders Birthday off as holiday Free on-site parking at our air-conditioned office Team building activities and social events Convenient access to Chippenham train station If you're ready to join a dynamic team and contribute to our mission of excellence, apply below!
Computer Futures - London & S.E(Permanent and Contract)
Dublin, Dublin
IT Support Technician/Engineer Global Social Media Giant Contract - 6 months Dublin - Ireland 5 days on site I am working with a Global social media firm who are currently on the market seeking to hire a contract IT Support Engineer based on site in Dublin. Seeking the following: L2 IT Support Technician role based out of Dublin office 4-5 years IT experience Familiar with SaaS and having enterprise experience Revolving around service desk, ticketing, IT on boarding duties, asset management, support for MacOS fleet, ChromeOS, and Windows support Working with the IT Service desk in Dublin 10 -15 Tickets a day on average This is a 6 month contract above market rate. How to Apply: Simply attach your most recent resume by following the APPLY link. All applications/expressions of interest are treated as confidential and no resumes will be forwarded to our client without prior written candidate approval. Please visit our website to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy
07/05/2024
Project-based
IT Support Technician/Engineer Global Social Media Giant Contract - 6 months Dublin - Ireland 5 days on site I am working with a Global social media firm who are currently on the market seeking to hire a contract IT Support Engineer based on site in Dublin. Seeking the following: L2 IT Support Technician role based out of Dublin office 4-5 years IT experience Familiar with SaaS and having enterprise experience Revolving around service desk, ticketing, IT on boarding duties, asset management, support for MacOS fleet, ChromeOS, and Windows support Working with the IT Service desk in Dublin 10 -15 Tickets a day on average This is a 6 month contract above market rate. How to Apply: Simply attach your most recent resume by following the APPLY link. All applications/expressions of interest are treated as confidential and no resumes will be forwarded to our client without prior written candidate approval. Please visit our website to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy
Endeavour Recruitment has an excellent permanent position for a Systems Administrator to join a dynamic team based in Winchester. Work environment: To work as a member of the IT Services team, working with and reporting to the Head and Assistant Head of IT Services to analyse, design, implement, maintain, and support IT infrastructure. The environment has an extensive wired and wireless network covering many buildings, consisting of more than 3000 PCs, laptops, Chromebooks and 120 Servers. PCs all run Windows, whilst the Servers run a mixture of VMware, Microsoft Server, and Linux OSs. Responsibilities: Analyse, design, implement, maintain, and support the IT infrastructure - including: Desktop and server applications Desktop and server endpoint security systems Desktop and server OS Deployment of desktops, physical and virtual Servers Network services, Firewall, Switches, wireless and network access control. Network storage and backup. Cloud services System and network analysis, vulnerability scanning, health monitoring and logging services. To act as higher-tier support to the team of IT Technicians, however excellent customer service skills are required as you will be supporting internal and external members. Work with the Head of IT Services to develop IT systems, policies, and good practice. Keep abreast of IT trends, and how they will impact the environment. Ensuring that tasks above are well documented and filed. Producing training materials for users as required. Be willing and able to carry out all the tasks expected of the IT technicians. Conforming to legal requirements, eg Data Protection Act, Abuse of Computers Act, and software licensing agreements, and encouraging other users to do the same. Undertaking training as required. Prioritising the safeguarding and participating in training on safeguarding matters. Contributing to the elimination of unlawful discrimination, harassment, and victimisation; advancing equality of opportunity and fostering good relations between people who share a protected characteristic and those who do not. Any other duties that may be reasonably required. Are you looking for a fun, varied role to grow within a great team? Please get in touch for further details!
03/05/2024
Full time
Endeavour Recruitment has an excellent permanent position for a Systems Administrator to join a dynamic team based in Winchester. Work environment: To work as a member of the IT Services team, working with and reporting to the Head and Assistant Head of IT Services to analyse, design, implement, maintain, and support IT infrastructure. The environment has an extensive wired and wireless network covering many buildings, consisting of more than 3000 PCs, laptops, Chromebooks and 120 Servers. PCs all run Windows, whilst the Servers run a mixture of VMware, Microsoft Server, and Linux OSs. Responsibilities: Analyse, design, implement, maintain, and support the IT infrastructure - including: Desktop and server applications Desktop and server endpoint security systems Desktop and server OS Deployment of desktops, physical and virtual Servers Network services, Firewall, Switches, wireless and network access control. Network storage and backup. Cloud services System and network analysis, vulnerability scanning, health monitoring and logging services. To act as higher-tier support to the team of IT Technicians, however excellent customer service skills are required as you will be supporting internal and external members. Work with the Head of IT Services to develop IT systems, policies, and good practice. Keep abreast of IT trends, and how they will impact the environment. Ensuring that tasks above are well documented and filed. Producing training materials for users as required. Be willing and able to carry out all the tasks expected of the IT technicians. Conforming to legal requirements, eg Data Protection Act, Abuse of Computers Act, and software licensing agreements, and encouraging other users to do the same. Undertaking training as required. Prioritising the safeguarding and participating in training on safeguarding matters. Contributing to the elimination of unlawful discrimination, harassment, and victimisation; advancing equality of opportunity and fostering good relations between people who share a protected characteristic and those who do not. Any other duties that may be reasonably required. Are you looking for a fun, varied role to grow within a great team? Please get in touch for further details!
*Role is onsite 5 days per week, we are unable to sponsor for this contract role* Prestigious Enterprise Company is currently seeking a Desktop SCCM Technician. Candidate will be responsible for the support, and on-going operation of the desktop and virtual desktop (SCCM) platforms. The position serves to drive change in technology and process to bring functionality, supportability, and security to the desktop infrastructure. Responsibilities: Provides support to staff. Documents common troubleshooting steps for first and second-level support teams. Performs routine and preventative system maintenance and implements changes to address production issues. Regularly participates in monthly off-hours maintenance windows. Qualifications: Bachelor's degree preferred. 3+ years of direct experience engineering desktop solutions in a large, global professional services firm. Additional experience supporting and administering desktop technologies including system patching, encryption, SCCM is preferred. Excellent written and verbal communication skills. Ability to clearly convey information to a broad audience. Technologies: Microsoft Systems Center Configuration Manager (SCCM), including: OS build deployments and task sequences. Microsoft Windows desktop management Basic Active Directory and Group Policy administration. Basic Windows OS security. Citrix virtual application and virtual desktop administration.
24/04/2024
Project-based
*Role is onsite 5 days per week, we are unable to sponsor for this contract role* Prestigious Enterprise Company is currently seeking a Desktop SCCM Technician. Candidate will be responsible for the support, and on-going operation of the desktop and virtual desktop (SCCM) platforms. The position serves to drive change in technology and process to bring functionality, supportability, and security to the desktop infrastructure. Responsibilities: Provides support to staff. Documents common troubleshooting steps for first and second-level support teams. Performs routine and preventative system maintenance and implements changes to address production issues. Regularly participates in monthly off-hours maintenance windows. Qualifications: Bachelor's degree preferred. 3+ years of direct experience engineering desktop solutions in a large, global professional services firm. Additional experience supporting and administering desktop technologies including system patching, encryption, SCCM is preferred. Excellent written and verbal communication skills. Ability to clearly convey information to a broad audience. Technologies: Microsoft Systems Center Configuration Manager (SCCM), including: OS build deployments and task sequences. Microsoft Windows desktop management Basic Active Directory and Group Policy administration. Basic Windows OS security. Citrix virtual application and virtual desktop administration.