Technical Account Manager, Travel software, Slough, Berkshire (but role can be home based with visit's to client sites and office when required). £65000 - 80000 + benefits. Market leading travel software company is looking for a Technical Account Manager who will work closely with internal business teams and their clients. In this great role you will use a combination of your travel software knowledge, your technical understanding (at a functional level) and your commercial skills. This is a key role and would suit a candidate who likes variety, working directly with clients and making a real difference within a successful software house with market leading clients. The purpose of this role is to manage one or more key customers and work on client implementations (gap analysis through to production delivery) ensuring that go-live is achieved. You will be working with senior contacts within the client and internally with design, development and QA teams. Duties and responsibilities include - * Manage the production support process. * Lead customer review meetings. * Help customers identify new requirements. * Manage customers demand for change. * Ensure there is clear communication on all project delivery issues (internally and externally). * Manage the customer account. * Work closely with multiple teams including BA's, PM's, QA's, Developers, etc. To be considered for this role skills and experience will include - * Strong knowledge of the travel industry, ideally travel software. * Experience working with external customers directly. * Previous experience in a similar role within a technology company. * Good presentation skills. * A combination of commercial skills and technical skills (at a functional level). If you would like to work in a market leading technology company and have the relevant skills and experience please send your CV for a full brief. Salary is likely to be in the range of £65000 - 80000 + benefits. The role can be home based however you do need to go to the Slough office and customer site when required. Interviews soon.
31/05/2024
Full time
Technical Account Manager, Travel software, Slough, Berkshire (but role can be home based with visit's to client sites and office when required). £65000 - 80000 + benefits. Market leading travel software company is looking for a Technical Account Manager who will work closely with internal business teams and their clients. In this great role you will use a combination of your travel software knowledge, your technical understanding (at a functional level) and your commercial skills. This is a key role and would suit a candidate who likes variety, working directly with clients and making a real difference within a successful software house with market leading clients. The purpose of this role is to manage one or more key customers and work on client implementations (gap analysis through to production delivery) ensuring that go-live is achieved. You will be working with senior contacts within the client and internally with design, development and QA teams. Duties and responsibilities include - * Manage the production support process. * Lead customer review meetings. * Help customers identify new requirements. * Manage customers demand for change. * Ensure there is clear communication on all project delivery issues (internally and externally). * Manage the customer account. * Work closely with multiple teams including BA's, PM's, QA's, Developers, etc. To be considered for this role skills and experience will include - * Strong knowledge of the travel industry, ideally travel software. * Experience working with external customers directly. * Previous experience in a similar role within a technology company. * Good presentation skills. * A combination of commercial skills and technical skills (at a functional level). If you would like to work in a market leading technology company and have the relevant skills and experience please send your CV for a full brief. Salary is likely to be in the range of £65000 - 80000 + benefits. The role can be home based however you do need to go to the Slough office and customer site when required. Interviews soon.
Certain Advantage have partnered with a fantastic tech business in Chester which are not afraid to disruptive their industry with their varied specialist products of dedicated business and consumer marketplace technology services. The company is looking to hire a Marketing Manager that can manage full paid media responsibility and be responsible for the product journey. Your time will be allocated across different products, accounts and will be managing team members to run effective Ad campaigns and promote the various products. This could suit someone wanting to move from agency side or has worked in similar large group organisation. You will be working with a close team of Tech, Product, Marketing and Data specialists to collaborate and take the business on their next journey. What makes this role even more interesting is you will be involved with the product side of the business and be able to add direction to the journey of the tech products. What you will do: Be the lead Marketing Professional across Paid Media. Work on Marketing Strategy for the group, focusing on various current product offerings and new releases. Managing Google Ads across Search, Display, Video and Discovery up to 6 figure budgets. Bing and Facebook Advertising Working with the design team to produce Display and Discovery campaigns Reviewing optimising campaigns using the analysis Ensuring all accounts are tracking the correct conversion actions Split-testing and experimenting Reporting Working with the others to form strategy for the products and longer term plan. Line manage a small team What you will bring: Full Marketing Management Strategy experience Experienced in PPC Paid Search Campaigns in Google Ads Data focused and strong in Microsoft Excel Ideally a eye for technology or a background in Product Leadership, Ownership or Development. Evidence of communicating campaign and account performance to stakeholders A keen interest in the digital marketing world and keeping on top of the latest trends in a constantly changing world Willing to/experiment and learn all aspects of our paid media accounts and user journeys Technical experience in GTM (Google Tag Manager) and other software such as SQL/HTML would be preferred. Background in Computer Science as well as Marketing would be ideal for this specialist role What's on offer: Competitive salary and bonuses 25 days holiday + bank holidays Staff wellness perks onsite and private healthcare City centre office location in Chester Hybrid working 3 days office based Please apply with your latest CV to be considered and to discuss this role going forward.
31/05/2024
Full time
Certain Advantage have partnered with a fantastic tech business in Chester which are not afraid to disruptive their industry with their varied specialist products of dedicated business and consumer marketplace technology services. The company is looking to hire a Marketing Manager that can manage full paid media responsibility and be responsible for the product journey. Your time will be allocated across different products, accounts and will be managing team members to run effective Ad campaigns and promote the various products. This could suit someone wanting to move from agency side or has worked in similar large group organisation. You will be working with a close team of Tech, Product, Marketing and Data specialists to collaborate and take the business on their next journey. What makes this role even more interesting is you will be involved with the product side of the business and be able to add direction to the journey of the tech products. What you will do: Be the lead Marketing Professional across Paid Media. Work on Marketing Strategy for the group, focusing on various current product offerings and new releases. Managing Google Ads across Search, Display, Video and Discovery up to 6 figure budgets. Bing and Facebook Advertising Working with the design team to produce Display and Discovery campaigns Reviewing optimising campaigns using the analysis Ensuring all accounts are tracking the correct conversion actions Split-testing and experimenting Reporting Working with the others to form strategy for the products and longer term plan. Line manage a small team What you will bring: Full Marketing Management Strategy experience Experienced in PPC Paid Search Campaigns in Google Ads Data focused and strong in Microsoft Excel Ideally a eye for technology or a background in Product Leadership, Ownership or Development. Evidence of communicating campaign and account performance to stakeholders A keen interest in the digital marketing world and keeping on top of the latest trends in a constantly changing world Willing to/experiment and learn all aspects of our paid media accounts and user journeys Technical experience in GTM (Google Tag Manager) and other software such as SQL/HTML would be preferred. Background in Computer Science as well as Marketing would be ideal for this specialist role What's on offer: Competitive salary and bonuses 25 days holiday + bank holidays Staff wellness perks onsite and private healthcare City centre office location in Chester Hybrid working 3 days office based Please apply with your latest CV to be considered and to discuss this role going forward.
Our client, a global leading Manufacturing firm, is seeking an Advanced Purchasing Analyst! Description: The job purpose is to perform advanced analytical tasks, often of a confidential nature in support of the global supply network. Manage suppliers by developing improvement plans and support buyers & professionals related to Response Time, Lean Targets Quality, Cost, Logistics, Development, Management (QCLDM) to enable optimal and efficient operations. This role is responsible and accountable for the analysis and maintenance of assigned process that produce output excellence, builds expertise for the assign process area, and contributing to continuous improvement efforts. Includes the analysis and maintenance of procurement and logistics data including but not limited to: purchase orders, quotations, invoices, source catalogs, material rejection reports, tooling records, supplier data/measurement, inventory management. engineered value chains. This role has responsibility for implementation of local or regional sourcing strategy, under the direction of their Manager and experienced Buyers & professionals. People: Be able to work effectively with colleagues, customers and suppliers at all levels. Leadership: No direct reports. Will demonstrate advanced project management skills required to collect, compile, assimilate, communicate, and maintain information as required. Incumbent will assess and recommend solutions related to QCLDM. Maintain the highest ethical and professional standards within this diverse global organization. Strategy: Perform analytical and administrative tasks in support of Global Supply Network strategic initiatives Customers: This role may support Buyers, Supplier Development Engineers, Supply Network Professionals, Product Supply NPI Leader, Supply Network Operations Supervisors and/or Managers working with category, facility, product and logistics teams and Customer(s) will be fully informed of progress on assignments to ensure all requirements are met. Participate in and provide analysis related to CPPD/NPI projects to Product and Procurement teams. Travel: Limited travel may be required to support category, product, facilities, supply excellence or logistics management. BACKGROUND/EXPERIENCE: The position requires an undergraduate degree from a college or university - or equivalent experience . Intermediate to advanced skill in use of computer software programs including Microsoft Word, Excel (Pivot tables and V Look ups), Access, Visio, PowerPoint, purchasing systems and e-mail systems is preferred. Requires effective communications skills - both oral and written Must exhibit strong interpersonal skills and a collaborative work style Preferred that the incumbent is familiar with basic procurement and quality principles, procedures, and techniques Required to be able to prioritize work in a dynamic environment Skills: Purchasing Logistics Purchase order Supply chain Customer service Manufacturing development Project management Job Title: Purchasing Analyst Location: Peterlee, UK Job Type: Contract Trading as Aston Carter. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. Aston Carter is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available on the website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to the website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
30/05/2024
Project-based
Our client, a global leading Manufacturing firm, is seeking an Advanced Purchasing Analyst! Description: The job purpose is to perform advanced analytical tasks, often of a confidential nature in support of the global supply network. Manage suppliers by developing improvement plans and support buyers & professionals related to Response Time, Lean Targets Quality, Cost, Logistics, Development, Management (QCLDM) to enable optimal and efficient operations. This role is responsible and accountable for the analysis and maintenance of assigned process that produce output excellence, builds expertise for the assign process area, and contributing to continuous improvement efforts. Includes the analysis and maintenance of procurement and logistics data including but not limited to: purchase orders, quotations, invoices, source catalogs, material rejection reports, tooling records, supplier data/measurement, inventory management. engineered value chains. This role has responsibility for implementation of local or regional sourcing strategy, under the direction of their Manager and experienced Buyers & professionals. People: Be able to work effectively with colleagues, customers and suppliers at all levels. Leadership: No direct reports. Will demonstrate advanced project management skills required to collect, compile, assimilate, communicate, and maintain information as required. Incumbent will assess and recommend solutions related to QCLDM. Maintain the highest ethical and professional standards within this diverse global organization. Strategy: Perform analytical and administrative tasks in support of Global Supply Network strategic initiatives Customers: This role may support Buyers, Supplier Development Engineers, Supply Network Professionals, Product Supply NPI Leader, Supply Network Operations Supervisors and/or Managers working with category, facility, product and logistics teams and Customer(s) will be fully informed of progress on assignments to ensure all requirements are met. Participate in and provide analysis related to CPPD/NPI projects to Product and Procurement teams. Travel: Limited travel may be required to support category, product, facilities, supply excellence or logistics management. BACKGROUND/EXPERIENCE: The position requires an undergraduate degree from a college or university - or equivalent experience . Intermediate to advanced skill in use of computer software programs including Microsoft Word, Excel (Pivot tables and V Look ups), Access, Visio, PowerPoint, purchasing systems and e-mail systems is preferred. Requires effective communications skills - both oral and written Must exhibit strong interpersonal skills and a collaborative work style Preferred that the incumbent is familiar with basic procurement and quality principles, procedures, and techniques Required to be able to prioritize work in a dynamic environment Skills: Purchasing Logistics Purchase order Supply chain Customer service Manufacturing development Project management Job Title: Purchasing Analyst Location: Peterlee, UK Job Type: Contract Trading as Aston Carter. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. Aston Carter is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available on the website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to the website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Entry Level Sales Representative Based in Coventry - Onsite £25k-26k base + uncapped commission £33-38K OTE Lorien are proud to be partnered with a fast-growing SaaS scale-up, revolutionising supply chain ecosystems and increasing revenue for their customers. If you have strong customer service or retail sales experience and motivated to earn money for the harder you work, or are looking for the next challenging career move, this might be right opportunity for you! Role and Responsibilities: Cold calling to potential new customers. Qualify leads from campaigns Identify and qualify client needs and challenges Build relationships with potential customers Proactively seek new business opportunities Set up meetings between prospective clients and Account Executives Partner with Account Executives on strategic prospecting Key Skills and Experience: Strong customer service or some basic sales experience Excellent verbal and written communication skills Good level of confidence to speak with business level executives and managers Strong ambition, drive and motivation Intermediate computer skills, using sales tracking systems and other tool If this opportunity sounds exciting and to be a good fit for you, Please apply with your most recent updated CV! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
30/05/2024
Full time
Entry Level Sales Representative Based in Coventry - Onsite £25k-26k base + uncapped commission £33-38K OTE Lorien are proud to be partnered with a fast-growing SaaS scale-up, revolutionising supply chain ecosystems and increasing revenue for their customers. If you have strong customer service or retail sales experience and motivated to earn money for the harder you work, or are looking for the next challenging career move, this might be right opportunity for you! Role and Responsibilities: Cold calling to potential new customers. Qualify leads from campaigns Identify and qualify client needs and challenges Build relationships with potential customers Proactively seek new business opportunities Set up meetings between prospective clients and Account Executives Partner with Account Executives on strategic prospecting Key Skills and Experience: Strong customer service or some basic sales experience Excellent verbal and written communication skills Good level of confidence to speak with business level executives and managers Strong ambition, drive and motivation Intermediate computer skills, using sales tracking systems and other tool If this opportunity sounds exciting and to be a good fit for you, Please apply with your most recent updated CV! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Lynx are working with a rapidly growing Manager Service Provider based in Southampton who are seeking an experienced Account Manager that can take charge of the existing clients. This Account Manager role is an 80/20 split predominantly focused on existing client growth and Account Management. Essentials Skills & Experience: Minimum of 4-5 years' experience working as an Account Manager Experience working for a Managed Service Provider Experienced owning the sales cycle Excellent communication skills Strong knowledge and interest in Technology Must drive and own a car The ideal Account Manager will be someone who relishes getting deep into client accounts and who can gain an understanding of what a business is trying to achieve. If this Account Manager role is of interest, please apply ASAP!
30/05/2024
Full time
Lynx are working with a rapidly growing Manager Service Provider based in Southampton who are seeking an experienced Account Manager that can take charge of the existing clients. This Account Manager role is an 80/20 split predominantly focused on existing client growth and Account Management. Essentials Skills & Experience: Minimum of 4-5 years' experience working as an Account Manager Experience working for a Managed Service Provider Experienced owning the sales cycle Excellent communication skills Strong knowledge and interest in Technology Must drive and own a car The ideal Account Manager will be someone who relishes getting deep into client accounts and who can gain an understanding of what a business is trying to achieve. If this Account Manager role is of interest, please apply ASAP!
DIGITAL MARKETING MANAGER (TELECOM) - CONTRACT - THEALE - HYBRID Digital Marketing Manager 6 months contract/Perm Hybrid - 3 days/week onsite in Theale We are hiring a Digital Marketing Manager/Lead to play a pivotal role in our new team. You will lead the charge in shaping our online presence and driving strategic growth. If you are a strategic creative thinker with a passion for digital marketing and have a track record of driving online visibility and engagement in the B2B space, you will be a key player in shaping our brand and growth success. You'll be responsible for the digital and technical enablement and execution of marketing campaigns, driving online visibility through our socials and website, implementing SEO strategies and improving organic growth. This role is at the forefront of our marketing strategy, linking client to its target audience and connecting us through digital and direct channels, market insights and industry expertise. If you're a dynamic and results-driven marketer with a passion for all things digital, we want you to join our team and help shape our online presence. Requiring SEO specialist knowledge to identify strategies, techniques and tactics to maximize visibility and audience connections, increase share of voice, digital adoption to social handles (website, LinkedIn, and more ) and generate high ranking placement in the results page of search engines. Generate awareness and leads opening opportunities for driving growth and profit. Key Responsibilities Develop and optimize a multi-channel strategy that drives online visibility and performance on target platforms through SEO. Implement SEO strategies to improve online visibility and drive organic growth. Develop and execute comprehensive innovative marketing campaigns aligned with our business strategy and goals. Optimize website content and structure for improved organic search visibility. Stay updated on SEO best practices and algorithm changes to maintain and improve search rankings. Grow social media accounts, creating and curating content applications, engaging with followers, and analysing social media and stay updated on social media trends and algorithm changes. Drive targeted campaigns for acquisition and retention marketing to enhance brand awareness, admiration (NPS) and strategic audience connections. Work closely with Content Marketer to ensure content is SEO friendly and aligned to marketing goals. Lead on developing compelling digital content, including blog posts, social media updates, email campaigns and multimedia. Assets, ensuring content is tailored to different digital channels and target audiences. Person Specification Experience in Microsoft Dynamics, Adobe suite, CRM, customer enterprise platform. Proven experience in digital marketing, including strategy development, campaign execution, and data analysis. Strong understanding of digital marketing channels and tools, including SEO, social media, email marketing, and marketing automation platforms. Experience in Microsoft Dynamics, Office 365, Adobe suite, AI marketing tools, CRM, customer enterprise platforms. Proficiency in analytics tools such as Google Analytics and data-driven decision-making. Strong project management and organizational skills. Education Certifications in digital marketing platforms (eg, Google Ads, Google Analytics, HubSpot). Marketing qualification, with preferred experience in B2B technology sector or related field, strong creative skills to conceptualize and execute on campaigns. Proficient use of Adobe suite, to create visuals and collaborate with designers. Please apply via this ad in the first instance or send a CV with covering note or contact me (see below). Project People is acting as an Employment Business in relation to this vacancy.
30/05/2024
DIGITAL MARKETING MANAGER (TELECOM) - CONTRACT - THEALE - HYBRID Digital Marketing Manager 6 months contract/Perm Hybrid - 3 days/week onsite in Theale We are hiring a Digital Marketing Manager/Lead to play a pivotal role in our new team. You will lead the charge in shaping our online presence and driving strategic growth. If you are a strategic creative thinker with a passion for digital marketing and have a track record of driving online visibility and engagement in the B2B space, you will be a key player in shaping our brand and growth success. You'll be responsible for the digital and technical enablement and execution of marketing campaigns, driving online visibility through our socials and website, implementing SEO strategies and improving organic growth. This role is at the forefront of our marketing strategy, linking client to its target audience and connecting us through digital and direct channels, market insights and industry expertise. If you're a dynamic and results-driven marketer with a passion for all things digital, we want you to join our team and help shape our online presence. Requiring SEO specialist knowledge to identify strategies, techniques and tactics to maximize visibility and audience connections, increase share of voice, digital adoption to social handles (website, LinkedIn, and more ) and generate high ranking placement in the results page of search engines. Generate awareness and leads opening opportunities for driving growth and profit. Key Responsibilities Develop and optimize a multi-channel strategy that drives online visibility and performance on target platforms through SEO. Implement SEO strategies to improve online visibility and drive organic growth. Develop and execute comprehensive innovative marketing campaigns aligned with our business strategy and goals. Optimize website content and structure for improved organic search visibility. Stay updated on SEO best practices and algorithm changes to maintain and improve search rankings. Grow social media accounts, creating and curating content applications, engaging with followers, and analysing social media and stay updated on social media trends and algorithm changes. Drive targeted campaigns for acquisition and retention marketing to enhance brand awareness, admiration (NPS) and strategic audience connections. Work closely with Content Marketer to ensure content is SEO friendly and aligned to marketing goals. Lead on developing compelling digital content, including blog posts, social media updates, email campaigns and multimedia. Assets, ensuring content is tailored to different digital channels and target audiences. Person Specification Experience in Microsoft Dynamics, Adobe suite, CRM, customer enterprise platform. Proven experience in digital marketing, including strategy development, campaign execution, and data analysis. Strong understanding of digital marketing channels and tools, including SEO, social media, email marketing, and marketing automation platforms. Experience in Microsoft Dynamics, Office 365, Adobe suite, AI marketing tools, CRM, customer enterprise platforms. Proficiency in analytics tools such as Google Analytics and data-driven decision-making. Strong project management and organizational skills. Education Certifications in digital marketing platforms (eg, Google Ads, Google Analytics, HubSpot). Marketing qualification, with preferred experience in B2B technology sector or related field, strong creative skills to conceptualize and execute on campaigns. Proficient use of Adobe suite, to create visuals and collaborate with designers. Please apply via this ad in the first instance or send a CV with covering note or contact me (see below). Project People is acting as an Employment Business in relation to this vacancy.
Campaign Manager 12 Month Contract £255p/d Inside IR35 Weybridge, Surrey - Hybrid A leading high-tech company is looking to manage the Operations capabilities of their Adobe Campaign solution across Europe. We are looking for an experienced Adobe Campaign (Classic) Consultant with Operations experience can provide a role of leadership within the campaign execution team. You will need to operate in a fast moving environment and provide the technical bridge between the campaign briefings and operations team, having a solid understanding of the full end-to-end campaign process, from brief to delivery, and working with internal stakeholders in order to ensure that campaign deadlines are achieved. KEY ACCOUNTABILITIES To succeed in this role a strong background with Adobe Campaign is essential (Note: other equivalent tools could be considered based on the candidate). You will be expected to understand the technical configurations in place with the existing Adobe Campaign solution, and provide a bridge to users to aid understanding how to build and execute campaigns within the tool. This could cover roles such as training, optimisation, best practice and management of the execution team. You will act as one of the gatekeepers to ensure quality control, and also help to provide reporting if required. You will also be expected to own the documentation that is required to support the operations execution. You will also provide the link to the existing in-house technical team to discuss and potentially assist in the engineering of existing solutions or new features that may be required. You will also be expected to provide input into future direction of how we work with Adobe Campaign given the role will place you in the front line with the clients and current campaign use cases. This role requires strong consultancy skills and you will be expected to take the lead within the operations team for any technical considerations that may require engagement with our client. Key Liaisons The Operations Management Team CDM Management Team CDM Technical Support Team Adobe Support and other 3rd parties DIMENSIONS: Maintain good and strong relationships with all key liaisons The direction of activities associated with marketing team and operation team SKILLS AND EXPERIENCE : Essential Experience using Adobe Campaign Classic (v6/7) Proactive, independent, responsible attitude Background within an Adobe Campaign Operations role showing experience of best practice, client engagement Digital Marketing Experience Experience in programming, product configuration and integration of Adobe Campaign and/or other marketing cloud solutions Excellent written and verbal communication (clear, accurate, complete, actionable) Desired Adobe Campaign certification - preferably Business Practitioner Experience in other connected technologies such as SQL (PostgreSQL, MS SQL Server or Oracle), HTML, CSS, Workflows, Data management, Javascript, Qlik data analytics experience Estimations and PM Methodologies Training experience Additional experience of other Adobe Marketing Cloud solutions (AA, AEM, AAM etc) Engagement with, or in-depth knowledge of the consumer electronics industry Big brand experience Global or European experience an advantage Issue resolution and escalation
30/05/2024
Project-based
Campaign Manager 12 Month Contract £255p/d Inside IR35 Weybridge, Surrey - Hybrid A leading high-tech company is looking to manage the Operations capabilities of their Adobe Campaign solution across Europe. We are looking for an experienced Adobe Campaign (Classic) Consultant with Operations experience can provide a role of leadership within the campaign execution team. You will need to operate in a fast moving environment and provide the technical bridge between the campaign briefings and operations team, having a solid understanding of the full end-to-end campaign process, from brief to delivery, and working with internal stakeholders in order to ensure that campaign deadlines are achieved. KEY ACCOUNTABILITIES To succeed in this role a strong background with Adobe Campaign is essential (Note: other equivalent tools could be considered based on the candidate). You will be expected to understand the technical configurations in place with the existing Adobe Campaign solution, and provide a bridge to users to aid understanding how to build and execute campaigns within the tool. This could cover roles such as training, optimisation, best practice and management of the execution team. You will act as one of the gatekeepers to ensure quality control, and also help to provide reporting if required. You will also be expected to own the documentation that is required to support the operations execution. You will also provide the link to the existing in-house technical team to discuss and potentially assist in the engineering of existing solutions or new features that may be required. You will also be expected to provide input into future direction of how we work with Adobe Campaign given the role will place you in the front line with the clients and current campaign use cases. This role requires strong consultancy skills and you will be expected to take the lead within the operations team for any technical considerations that may require engagement with our client. Key Liaisons The Operations Management Team CDM Management Team CDM Technical Support Team Adobe Support and other 3rd parties DIMENSIONS: Maintain good and strong relationships with all key liaisons The direction of activities associated with marketing team and operation team SKILLS AND EXPERIENCE : Essential Experience using Adobe Campaign Classic (v6/7) Proactive, independent, responsible attitude Background within an Adobe Campaign Operations role showing experience of best practice, client engagement Digital Marketing Experience Experience in programming, product configuration and integration of Adobe Campaign and/or other marketing cloud solutions Excellent written and verbal communication (clear, accurate, complete, actionable) Desired Adobe Campaign certification - preferably Business Practitioner Experience in other connected technologies such as SQL (PostgreSQL, MS SQL Server or Oracle), HTML, CSS, Workflows, Data management, Javascript, Qlik data analytics experience Estimations and PM Methodologies Training experience Additional experience of other Adobe Marketing Cloud solutions (AA, AEM, AAM etc) Engagement with, or in-depth knowledge of the consumer electronics industry Big brand experience Global or European experience an advantage Issue resolution and escalation
Job Title - Service Management Lead - Finance Shared Services Location - Newcastle Upon Tyne - Hybrid (3 dpw on-site) Salary - £40 - £45K Per Annum Benefits - Excellent Benefits The Client - Curo are Partnering with a Global Organisation, consisting of Designers, Engineers and Consultants, dedicated to sustainable development. They support their clients to solve the most complex challenges, turning their ideas into reality, leveraging the latest technology. The Candidate - This role requires a candidate with excellent commercial acumen, who can ensure consistency with professional and clear formatted documents. This role will be focused on the on the process of on boarding of new client accounts, including monthly reporting packs, service review documents, and documenting financial processes. There will be no team or stakeholder management, this is a project based role in support of the Delivery Managers. There will be involvement in client review meetings, however this will be from the perspective of governance and risk, and ensuring that actions and follow up's are recorded. This role requires a natural rapport builder with the ability to manage up and down, as well as being able to take stock and document current processes, and support in change management. The key deliverable is a Service Catalogue, with new uniform processes and procedures, to maximise efficiency, and streamline where possible. The Role - The Service Management Lead, in Finance Shared Services is responsible for leading the global implementation and operation of processes and activities to facilitate the effective governance of services provided by the Finance SSC teams. This includes the documentation and definition of the services provided to each country supported, the establishment and agreement of targets to be delivered from the services, the establishment and coordination of a consistent service review process with agreed stakeholders and SSC members, the tracking of actions and status and effective change control to manage changes in scope of services. The Service Management Lead enables and facilitates the governance processes as a support to the SSC leadership, but accountability for the services and outcomes sits with the operational teams in the SSC. Key responsibilities: Establish and maintain a service definition to ensure ongoing clarity in scope of service expected outcomes for all countries supported Develop RACI (Responsible, Accountable, Consulted, and Informed) documentation for the activities supported, clarifying respective responsibilities between the SSC and its partners. Facilitate review between SSC managers and SSC stakeholders to align on definition of service Work with the SSC managers to propose appropriate Service Levels and KPIs (Key Performance Indicators) for the services delivered and support the agreement of these metrics with Stakeholders. Establish and oversee a program of standardized service review meetings between SSC and internal customers to discuss service progress, process performance, issues, and challenges, ensuring the outcomes to the meetings are captured and actions followed up on both the customer and SSC sides. Establish a change control process to allow for appropriate review of services provided and changes requested with a view to maximizing standardization, ensuring effective resourcing and realistic deliverables. Ensure compliance with relevant laws, regulations, and global standard policies and procedures including tax and accounting regulations. Define, implement, and maintain documentation online to maximize the transparency of all aspects of the services provided and processes supported. Requirements: Experience in a highly governed or regulated environment such as financial services or shared services or outsourcing Expertise in stakeholder management, preferably in a complex environment Excellent understanding of finance processes Background in process mapping and documentation, with expertise in production of service definition/contractual scoping documentation. First-hand experience of operational environments where the governance of service has been necessary to ensure successful delivery Expert in the production of RACI documentation Excellent relationship builder, maximizing trust and reliability Superb communicator Advanced MS Office skills with the ability to present information in a credible and professional structure and format to support buy in. Curious and interested mindset who will constantly seek to understand and improve the understanding of others A partner and supportive approach to the work aimed at promoting and recognizing the efforts and achievements of SSC teams to support building their confidence and sense of fulfilment. To apply for this Service Management Lead - Finance Shared Services permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
30/05/2024
Full time
Job Title - Service Management Lead - Finance Shared Services Location - Newcastle Upon Tyne - Hybrid (3 dpw on-site) Salary - £40 - £45K Per Annum Benefits - Excellent Benefits The Client - Curo are Partnering with a Global Organisation, consisting of Designers, Engineers and Consultants, dedicated to sustainable development. They support their clients to solve the most complex challenges, turning their ideas into reality, leveraging the latest technology. The Candidate - This role requires a candidate with excellent commercial acumen, who can ensure consistency with professional and clear formatted documents. This role will be focused on the on the process of on boarding of new client accounts, including monthly reporting packs, service review documents, and documenting financial processes. There will be no team or stakeholder management, this is a project based role in support of the Delivery Managers. There will be involvement in client review meetings, however this will be from the perspective of governance and risk, and ensuring that actions and follow up's are recorded. This role requires a natural rapport builder with the ability to manage up and down, as well as being able to take stock and document current processes, and support in change management. The key deliverable is a Service Catalogue, with new uniform processes and procedures, to maximise efficiency, and streamline where possible. The Role - The Service Management Lead, in Finance Shared Services is responsible for leading the global implementation and operation of processes and activities to facilitate the effective governance of services provided by the Finance SSC teams. This includes the documentation and definition of the services provided to each country supported, the establishment and agreement of targets to be delivered from the services, the establishment and coordination of a consistent service review process with agreed stakeholders and SSC members, the tracking of actions and status and effective change control to manage changes in scope of services. The Service Management Lead enables and facilitates the governance processes as a support to the SSC leadership, but accountability for the services and outcomes sits with the operational teams in the SSC. Key responsibilities: Establish and maintain a service definition to ensure ongoing clarity in scope of service expected outcomes for all countries supported Develop RACI (Responsible, Accountable, Consulted, and Informed) documentation for the activities supported, clarifying respective responsibilities between the SSC and its partners. Facilitate review between SSC managers and SSC stakeholders to align on definition of service Work with the SSC managers to propose appropriate Service Levels and KPIs (Key Performance Indicators) for the services delivered and support the agreement of these metrics with Stakeholders. Establish and oversee a program of standardized service review meetings between SSC and internal customers to discuss service progress, process performance, issues, and challenges, ensuring the outcomes to the meetings are captured and actions followed up on both the customer and SSC sides. Establish a change control process to allow for appropriate review of services provided and changes requested with a view to maximizing standardization, ensuring effective resourcing and realistic deliverables. Ensure compliance with relevant laws, regulations, and global standard policies and procedures including tax and accounting regulations. Define, implement, and maintain documentation online to maximize the transparency of all aspects of the services provided and processes supported. Requirements: Experience in a highly governed or regulated environment such as financial services or shared services or outsourcing Expertise in stakeholder management, preferably in a complex environment Excellent understanding of finance processes Background in process mapping and documentation, with expertise in production of service definition/contractual scoping documentation. First-hand experience of operational environments where the governance of service has been necessary to ensure successful delivery Expert in the production of RACI documentation Excellent relationship builder, maximizing trust and reliability Superb communicator Advanced MS Office skills with the ability to present information in a credible and professional structure and format to support buy in. Curious and interested mindset who will constantly seek to understand and improve the understanding of others A partner and supportive approach to the work aimed at promoting and recognizing the efforts and achievements of SSC teams to support building their confidence and sense of fulfilment. To apply for this Service Management Lead - Finance Shared Services permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
LA International Computer Consultants Ltd
Stoke-on-trent, Staffordshire
Potential Earnings + Commission * Starting Salary: £21,500 * 1st Year Earnings: £21,500k - £24k * 2nd Year Earnings: £22k - £32k * 3rd Year Earnings: £26k - £48k * 4th Year Earnings and beyond: £50k - £140k Potential Company Cars * 1st Company Car: 1 Series BMW * 2nd Company Car: Hybrid 3 Series BMW * 3rd Company Car: Hybrid 5 Series BMW/Hybrid E-Class * 4th Company Car: Various Cars Available (Porsche, Audi etc.) Working initially within our trainee role towards becoming a professional recruiter, you will be trained and develop in to the intermediary between organisations wishing to recruit (the client) and people seeking a career move or temporary assignment (the candidate) in your first 12 months. Successful completion of the Trainee Graduate Scheme opens two principle streams of career development, that of Account Management or New Business Recruitment. Both streams, given the appropriate level of hard work and commitment, provide the lucrative rewards listed above. The people who have succeeded in this programme are now part of our Senior Management Team and helping to shape the future of the organisation. We need committed individuals to become a part of our future success. Who are LA International? We are a multi-award winning Contract and Permanent Recruitment Consultancy specialising in the supply of ICT, Business and Project/Programme personnel to clients in the UK and mainland Europe. We've been awarded: * UK's best IT Recruitment Consultancy in three of the last ten years (Recruiter Awards for Excellence) * UK's Best Public Sector Agency * The Queens Award for International Trade * Hot 100 - No1 in the UK IT Industry for Employee Profitability We have been in business for over 35 years and with a turnover of £250million and growing every year, we are Europe's largest single-site Recruitment Consultancy (source - Recruitment International). We operate in a fast paced, highly motivating environment, and with some of the most diverse and interesting clients across multiple market sectors. We offer opportunities to travel in the UK and overseas and a vibrant, inclusive environment where hard work and success are encouraged and rewarded. The Position: Working with an Account Manager, the Trainee is responsible to support the growth of specifically designated accounts, ensuring adherence to customer service levels. This will include, but not be limited to: Fulfilment of Client Vacancies Candidate selection Interview arrangements Managing rate negotiations and offers Management of Contractors in post Personal Training Attributes: * Drive to succeed in a competitive marketplace * Passion for achieving and surpassing targets * Capability to work professionally as part of a vibrant, energetic recruitment team * Have good communication skills * Be able to gain people's confidence and put them at ease * Be persuasive, persistent and patient * Be able to cope with pressure * Be flexible and adaptable * Have a mature personality * Have good organisational and administrative skills * Have the ability to prioritise * Be able to work to deadlines * Strong work ethic Benefits of Working for us: The benefits of working for us include: * Excellent salary and attractive, uncapped commission structure * Industry Leading Professional Development and Training Programmes * Excellent career progression opportunities - 82% of our Senior Management team are recruited internally * Industry-leading company car scheme (BMW, Mercedes, Audi and Jaguar) * Generous Holiday allowance that increases with tenure * Private Healthcare Scheme * Pension Scheme with contributions * Sales based incentives awards (European Trips, Sports Car Weekends, Luxury Hampers, etc.) * Quarterly Corporate Social Events We would love to hear from you and tell you more about LA International. We are a recognised Disability Confident Employer under the UK Government Disability Confident employer scheme. We are inclusive and welcome everyone - we accept applications from people with diverse backgrounds and experiences. To apply for the role, please send your CV to (see below) LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
29/05/2024
Full time
Potential Earnings + Commission * Starting Salary: £21,500 * 1st Year Earnings: £21,500k - £24k * 2nd Year Earnings: £22k - £32k * 3rd Year Earnings: £26k - £48k * 4th Year Earnings and beyond: £50k - £140k Potential Company Cars * 1st Company Car: 1 Series BMW * 2nd Company Car: Hybrid 3 Series BMW * 3rd Company Car: Hybrid 5 Series BMW/Hybrid E-Class * 4th Company Car: Various Cars Available (Porsche, Audi etc.) Working initially within our trainee role towards becoming a professional recruiter, you will be trained and develop in to the intermediary between organisations wishing to recruit (the client) and people seeking a career move or temporary assignment (the candidate) in your first 12 months. Successful completion of the Trainee Graduate Scheme opens two principle streams of career development, that of Account Management or New Business Recruitment. Both streams, given the appropriate level of hard work and commitment, provide the lucrative rewards listed above. The people who have succeeded in this programme are now part of our Senior Management Team and helping to shape the future of the organisation. We need committed individuals to become a part of our future success. Who are LA International? We are a multi-award winning Contract and Permanent Recruitment Consultancy specialising in the supply of ICT, Business and Project/Programme personnel to clients in the UK and mainland Europe. We've been awarded: * UK's best IT Recruitment Consultancy in three of the last ten years (Recruiter Awards for Excellence) * UK's Best Public Sector Agency * The Queens Award for International Trade * Hot 100 - No1 in the UK IT Industry for Employee Profitability We have been in business for over 35 years and with a turnover of £250million and growing every year, we are Europe's largest single-site Recruitment Consultancy (source - Recruitment International). We operate in a fast paced, highly motivating environment, and with some of the most diverse and interesting clients across multiple market sectors. We offer opportunities to travel in the UK and overseas and a vibrant, inclusive environment where hard work and success are encouraged and rewarded. The Position: Working with an Account Manager, the Trainee is responsible to support the growth of specifically designated accounts, ensuring adherence to customer service levels. This will include, but not be limited to: Fulfilment of Client Vacancies Candidate selection Interview arrangements Managing rate negotiations and offers Management of Contractors in post Personal Training Attributes: * Drive to succeed in a competitive marketplace * Passion for achieving and surpassing targets * Capability to work professionally as part of a vibrant, energetic recruitment team * Have good communication skills * Be able to gain people's confidence and put them at ease * Be persuasive, persistent and patient * Be able to cope with pressure * Be flexible and adaptable * Have a mature personality * Have good organisational and administrative skills * Have the ability to prioritise * Be able to work to deadlines * Strong work ethic Benefits of Working for us: The benefits of working for us include: * Excellent salary and attractive, uncapped commission structure * Industry Leading Professional Development and Training Programmes * Excellent career progression opportunities - 82% of our Senior Management team are recruited internally * Industry-leading company car scheme (BMW, Mercedes, Audi and Jaguar) * Generous Holiday allowance that increases with tenure * Private Healthcare Scheme * Pension Scheme with contributions * Sales based incentives awards (European Trips, Sports Car Weekends, Luxury Hampers, etc.) * Quarterly Corporate Social Events We would love to hear from you and tell you more about LA International. We are a recognised Disability Confident Employer under the UK Government Disability Confident employer scheme. We are inclusive and welcome everyone - we accept applications from people with diverse backgrounds and experiences. To apply for the role, please send your CV to (see below) LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
D ev SecOps Engineer Bath - Fully Remote £60,000 - £65,000 + benefits Fantastic new permanent opportunity for an experienced Dev SecOps Engineer with fast growing specialist Fintech business. This is a great opportunity to join a new security focussed squad within their forward-thinking engineering team you will have a unique opportunity to shape what security means to the business. As a passionate security advocate, you will navigate complex challenges and approach platform design pragmatically. Leverage modern tools, languages, and platforms to contribute to efficient, secure, and scalable delivery of high-performance products. Main responsibilities: Work within a newly formed Security squad to continuously improve security posture within their cloud estate. Consult, advocate, and teach security best practice across engineering. Utilise modern tooling to shift security left, collaborating closely with development teams to ensure security is addressed early in the development life cycle. Review security best practice, remediating and implementing controls to ensure compliance. Implementing security gates within the CI/CD workflows to ensure secure deployments. Write Infrastructure-as-code to build secure infrastructure repeatedly. Proactively patch infrastructure and code. Engage in debates around processes and methodologies, actively contributing fresh ideas and challenging the status quo. You'll embrace a culture of psychological safety, confidently voicing opinions to achieve quality standards. Leverage managed services (where appropriate) to enable the team to focus on delivering core business value. Skills Required: Proven previous experience gained working within a similar Dev SecOps engineering position. Strong experience securing cloud platforms, primarily AWS and Mongo Atlas. Exposure to Audits/Compliance/Security frameworks (ISO27001, SOC2, OWASP, SAMM, DSOMM). Knowledge of Embedded security (IDE plugins, SAST, DAST, SCA). Experience performing vulnerability scanning/penetration testing. Threat detection and prevention (IDS, IPS, SOC, Threat list blocking, WAF/SIEM). Cloud account management (eg AWS Control Tower/GuardDuty/Config/Security Hub/CloudTrail). Identity management (eg SAML/OAuth/OIDC/AWS IAM). Secret management (eg AWS Secrets Manager, Parameter Store). Patch management (Security updates/AWS SSM/Dependabot). For any further queries regarding the role, please contact Danny Palmer at (see below)
29/05/2024
Full time
D ev SecOps Engineer Bath - Fully Remote £60,000 - £65,000 + benefits Fantastic new permanent opportunity for an experienced Dev SecOps Engineer with fast growing specialist Fintech business. This is a great opportunity to join a new security focussed squad within their forward-thinking engineering team you will have a unique opportunity to shape what security means to the business. As a passionate security advocate, you will navigate complex challenges and approach platform design pragmatically. Leverage modern tools, languages, and platforms to contribute to efficient, secure, and scalable delivery of high-performance products. Main responsibilities: Work within a newly formed Security squad to continuously improve security posture within their cloud estate. Consult, advocate, and teach security best practice across engineering. Utilise modern tooling to shift security left, collaborating closely with development teams to ensure security is addressed early in the development life cycle. Review security best practice, remediating and implementing controls to ensure compliance. Implementing security gates within the CI/CD workflows to ensure secure deployments. Write Infrastructure-as-code to build secure infrastructure repeatedly. Proactively patch infrastructure and code. Engage in debates around processes and methodologies, actively contributing fresh ideas and challenging the status quo. You'll embrace a culture of psychological safety, confidently voicing opinions to achieve quality standards. Leverage managed services (where appropriate) to enable the team to focus on delivering core business value. Skills Required: Proven previous experience gained working within a similar Dev SecOps engineering position. Strong experience securing cloud platforms, primarily AWS and Mongo Atlas. Exposure to Audits/Compliance/Security frameworks (ISO27001, SOC2, OWASP, SAMM, DSOMM). Knowledge of Embedded security (IDE plugins, SAST, DAST, SCA). Experience performing vulnerability scanning/penetration testing. Threat detection and prevention (IDS, IPS, SOC, Threat list blocking, WAF/SIEM). Cloud account management (eg AWS Control Tower/GuardDuty/Config/Security Hub/CloudTrail). Identity management (eg SAML/OAuth/OIDC/AWS IAM). Secret management (eg AWS Secrets Manager, Parameter Store). Patch management (Security updates/AWS SSM/Dependabot). For any further queries regarding the role, please contact Danny Palmer at (see below)
ARM (Advanced Resource Managers)
Berkeley, Gloucestershire
Sales Account Manager Location: Berkeley Gloucestershire Full time office based We are pleased to be working with a leading distributor of high quality flexible and specialist cables, cable management, identification, termination, fastenings, fixings and tools for the electrical and construction industries. The Role The role is within an established organisation's Internal Sales team, seeking a dedicated individual eager to advance their sales career. The role demands proficiency in B2B sales, adept account management, and exemplary customer service to meet departmental objectives and monthly financial targets. Specialising in cable accessory sales primarily within the wholesale market, the successful candidate will receive comprehensive product and technical training to excel in key account management and consultative technical sales. Performance will be evaluated based on exceeding monthly sales targets, fostering growth in key accounts, and delivering exceptional customer support. This opportunity offers a supportive environment for learning and professional development within the industry, inviting enthusiastic candidates to join a cohesive and goal-oriented team. Main Duties * Identify opportunities with new and existing customers, target these prospects with a clear and detailed plan enabling you to build long term profitable sales, develop relationships and recommend solutions. * Build relationships with new and existing customers to establish yourself as their key account manager and grow these accounts where opportunities are identified. * Respond to incoming email and phone enquiries ensuring customers are quoted and orders are processed by the Sales Support Team. * Create a daily outbound call plan ensuring you have a clear pro-active approach. * Listen to customer requirements creating detailed proposal documents and present appropriately to 'make the sale'. * Challenge any objections to convert your quotes. * Actively look for ways to grow business by immersing yourself in the industry and working closely with the sales leadership team on new ideas and prospects. * Advise customers on forthcoming product developments and discuss special promotions * Maintain clear and up to date customer records on the company CRM. * Represent the company at trade exhibitions, events etc. as and when required. * Remain motivated at all times, manage your workload in a progressive and proactive way to achieve your KPIs. * Follow Company Quality Management and Health & Safety guidelines. * Other reasonable tasks as requested by the Senior Management team. Candidate Profile * Previous internal sales experience (Ideally, minimum experience 3+ years). * Strong B2B sales experience, ideally consultative and/or technical. * Account management and business development experience is essential. * Strong communicator both verbally and in written form at all levels. * Ability to develop and maintain effective, positive working relationships with internal/external professionals. * Enjoys working to sales targets and goals, always striving to overachieve. * Good all-round IT skills and previous experience using a CRM system. * Must be team player with 'can do, will do' positive attitude, determination, and confidence. * Resilience and negotiations skills essential. * Ability to prioritise work and adapt positively to changing priorities. * Able to work on own initiative. * Experience in selling electrical accessories or cables would be highly advantageous. * Experience selling into a wholesale/re-distribution market will be highly desirable. * Formal sales qualifications and training will support any application. This vacancy is being advertised by Advanced Resource Managers. ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
29/05/2024
Full time
Sales Account Manager Location: Berkeley Gloucestershire Full time office based We are pleased to be working with a leading distributor of high quality flexible and specialist cables, cable management, identification, termination, fastenings, fixings and tools for the electrical and construction industries. The Role The role is within an established organisation's Internal Sales team, seeking a dedicated individual eager to advance their sales career. The role demands proficiency in B2B sales, adept account management, and exemplary customer service to meet departmental objectives and monthly financial targets. Specialising in cable accessory sales primarily within the wholesale market, the successful candidate will receive comprehensive product and technical training to excel in key account management and consultative technical sales. Performance will be evaluated based on exceeding monthly sales targets, fostering growth in key accounts, and delivering exceptional customer support. This opportunity offers a supportive environment for learning and professional development within the industry, inviting enthusiastic candidates to join a cohesive and goal-oriented team. Main Duties * Identify opportunities with new and existing customers, target these prospects with a clear and detailed plan enabling you to build long term profitable sales, develop relationships and recommend solutions. * Build relationships with new and existing customers to establish yourself as their key account manager and grow these accounts where opportunities are identified. * Respond to incoming email and phone enquiries ensuring customers are quoted and orders are processed by the Sales Support Team. * Create a daily outbound call plan ensuring you have a clear pro-active approach. * Listen to customer requirements creating detailed proposal documents and present appropriately to 'make the sale'. * Challenge any objections to convert your quotes. * Actively look for ways to grow business by immersing yourself in the industry and working closely with the sales leadership team on new ideas and prospects. * Advise customers on forthcoming product developments and discuss special promotions * Maintain clear and up to date customer records on the company CRM. * Represent the company at trade exhibitions, events etc. as and when required. * Remain motivated at all times, manage your workload in a progressive and proactive way to achieve your KPIs. * Follow Company Quality Management and Health & Safety guidelines. * Other reasonable tasks as requested by the Senior Management team. Candidate Profile * Previous internal sales experience (Ideally, minimum experience 3+ years). * Strong B2B sales experience, ideally consultative and/or technical. * Account management and business development experience is essential. * Strong communicator both verbally and in written form at all levels. * Ability to develop and maintain effective, positive working relationships with internal/external professionals. * Enjoys working to sales targets and goals, always striving to overachieve. * Good all-round IT skills and previous experience using a CRM system. * Must be team player with 'can do, will do' positive attitude, determination, and confidence. * Resilience and negotiations skills essential. * Ability to prioritise work and adapt positively to changing priorities. * Able to work on own initiative. * Experience in selling electrical accessories or cables would be highly advantageous. * Experience selling into a wholesale/re-distribution market will be highly desirable. * Formal sales qualifications and training will support any application. This vacancy is being advertised by Advanced Resource Managers. ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
LA International Computer Consultants Ltd
Reading, Berkshire
Our Client are looking for an Billing/Finance Representative/Administrator. This is a pivotal role in ensuring Billing delivery excellence in the Order to Cash function, particularly focusing on the implementation of efficient payments through multiple portals (Ariba, Tungsten, Coupa etc.) with an emphasis on delivering positive customer experience. The role is Hybrid, with regular working days onside on Tuesday, Wednesday and Thursday with scope to work remotely the other days. The successful candidate will bring their subject matter expertise in billing, third party portal infrastructure, teamwork, and business partner skills to effectively support their peers, leaders, sales, and other key stakeholders in delivering billing efficacy. They also bring their professional approach and strong process capabilities to support our process automation goals. The purpose of the Billing Representative, as part of the Billing Operations team, is to partner directly with the Billing Operations manager to support the day-to-day workload and ongoing development on the Billing team and processes. They will be one of the main points of back-up for the Billing Manager and typically work on the more complex billing opportunities, and complications within automated and portal payment systems. Key areas of experience for this position is going to include: Experience in 3rd party portal infrastructure, portal payment systems, Billing, process automation. Responsibilities include: - Manage customer requests related to portals, which include Vendor Onboarding, Request for Information, processing portal trading relationships, etc. - Refine and document end to end process and identify efficiencies for portal registrations. Partner with IT to drive system and process improvements - Identify opportunities and improvements to deliver on process automation goals - Collaborate with internal stakeholders: Legal, Deal Desk, GIS and Finance Teams to maintain accurate and timely records for portal customers. - Work with customers to resolve portal related escalations and ensure customer regulations adhere to legal requirements - Partner with Sales and Collections to resolve billing and collections issues, including completing account reconciliations to ensure accurate and complete resolution to achieve month-end, quarter-end targets; - Responsible to effectively manage external customer/stakeholder inquiries on billing processes, internal controls, and policies; What it takes: - Minimum 3+ years of experience in software billing function; global billing experience in the software services or high-tech industry preferred. - Extensive experience of managing complex and varied relationships with third party portal infrastructure - for example Ariba, Tungsten, Coupa, Taulia. - Above average Reporting skills which include expertise on Excel, Macro, Power BI, database management and the likes - Has extensive expertise of invoicing and collections processes and best practices and is viewed as a trusted advisor to the Sales Organisation. Applies expertise to multiple aspects of an order to cash. Possesses highly developed professional technical expertise, which is applied to complex customer negotiations and billing processes/projects, specifically the impact contractual language and agreements can have on time to invoice and cash collections - A customer focused, problem solving mindset - Understanding of various lines of business; Professional Services delivery, Cloud hosting operations and Software Licensing. - Ability to work as part of a sales team to contribute subject matter expertise in support of a successful sales outcome. - Demonstrated willingness to take full ownership and responsibility for assigned tasks and support issues. - Experience in delivering high quality guidance against challenging timelines. - Strong business and financial acumen, and ability to work with contracts teams for drafting commercial language. - Works independently on assignments of a complex nature where initiative and creativity are required in resolving problems and/or developing recommendations often to a very tight timescale due to financial deadlines. - Excellent attention to detail and analytical ability. - Self-starter as well as great teamwork abilities. - Demonstrated ability to train, utilising change management methodologies to ensure their peers and stakeholders successfully use new processes. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
29/05/2024
Project-based
Our Client are looking for an Billing/Finance Representative/Administrator. This is a pivotal role in ensuring Billing delivery excellence in the Order to Cash function, particularly focusing on the implementation of efficient payments through multiple portals (Ariba, Tungsten, Coupa etc.) with an emphasis on delivering positive customer experience. The role is Hybrid, with regular working days onside on Tuesday, Wednesday and Thursday with scope to work remotely the other days. The successful candidate will bring their subject matter expertise in billing, third party portal infrastructure, teamwork, and business partner skills to effectively support their peers, leaders, sales, and other key stakeholders in delivering billing efficacy. They also bring their professional approach and strong process capabilities to support our process automation goals. The purpose of the Billing Representative, as part of the Billing Operations team, is to partner directly with the Billing Operations manager to support the day-to-day workload and ongoing development on the Billing team and processes. They will be one of the main points of back-up for the Billing Manager and typically work on the more complex billing opportunities, and complications within automated and portal payment systems. Key areas of experience for this position is going to include: Experience in 3rd party portal infrastructure, portal payment systems, Billing, process automation. Responsibilities include: - Manage customer requests related to portals, which include Vendor Onboarding, Request for Information, processing portal trading relationships, etc. - Refine and document end to end process and identify efficiencies for portal registrations. Partner with IT to drive system and process improvements - Identify opportunities and improvements to deliver on process automation goals - Collaborate with internal stakeholders: Legal, Deal Desk, GIS and Finance Teams to maintain accurate and timely records for portal customers. - Work with customers to resolve portal related escalations and ensure customer regulations adhere to legal requirements - Partner with Sales and Collections to resolve billing and collections issues, including completing account reconciliations to ensure accurate and complete resolution to achieve month-end, quarter-end targets; - Responsible to effectively manage external customer/stakeholder inquiries on billing processes, internal controls, and policies; What it takes: - Minimum 3+ years of experience in software billing function; global billing experience in the software services or high-tech industry preferred. - Extensive experience of managing complex and varied relationships with third party portal infrastructure - for example Ariba, Tungsten, Coupa, Taulia. - Above average Reporting skills which include expertise on Excel, Macro, Power BI, database management and the likes - Has extensive expertise of invoicing and collections processes and best practices and is viewed as a trusted advisor to the Sales Organisation. Applies expertise to multiple aspects of an order to cash. Possesses highly developed professional technical expertise, which is applied to complex customer negotiations and billing processes/projects, specifically the impact contractual language and agreements can have on time to invoice and cash collections - A customer focused, problem solving mindset - Understanding of various lines of business; Professional Services delivery, Cloud hosting operations and Software Licensing. - Ability to work as part of a sales team to contribute subject matter expertise in support of a successful sales outcome. - Demonstrated willingness to take full ownership and responsibility for assigned tasks and support issues. - Experience in delivering high quality guidance against challenging timelines. - Strong business and financial acumen, and ability to work with contracts teams for drafting commercial language. - Works independently on assignments of a complex nature where initiative and creativity are required in resolving problems and/or developing recommendations often to a very tight timescale due to financial deadlines. - Excellent attention to detail and analytical ability. - Self-starter as well as great teamwork abilities. - Demonstrated ability to train, utilising change management methodologies to ensure their peers and stakeholders successfully use new processes. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
CyberArk Engineer - 6 months - Hybrid (London Or Edinburgh) - Inside IR35 Are you an experienced PAM CyberArk Engineer looking for a challenging role within a market leading UK Enterprise Bank? Hamilton Barnes is partnered with a major retail and commercial bank to offer a 6-month contract available, with a high likelihood of extension beyond 12 months. is position is inside IR35 and supports a hybrid working model, offering flexibility between either the London or Edinburgh office. In this role, you will be crucial in providing consultancy for various change initiatives and supporting colleagues across the business. Your expertise will be essential in ensuring that all deliverables meet our stringent standards and regulatory requirements. Key Requirements: Proven expertise in implementing and managing CyberArk solutions, particularly with the Privileged Session Manager (PSM) module. Deep understanding of Privileged Access Management (PAM) concepts, including security controls and account management. Proficient in creating detailed work breakdown structures for PAM implementation projects. Ability to work effectively with various stakeholders, including Security, Operations, Application Owners, and Service Providers Skilled at understanding and assessing the security elements of technical designs and solutions from an access management perspective Knowledge of CyberArk connectors and APIs, with the ability to enhance and integrate PAM solutions. What you Will Ideally Bring: Extensive project experience in implementing and managing CyberArk solutions, especially with the Privileged Session Manager (PSM) module. Familiarity with CyberArk connectors and APIs, with the ability to enhance and integrate PAM solutions. Knowledge of Azure Active Directory is a plus Contract Details: Duration: 6 months Location: London or Edinburgh (2x Per Week) Day Rate: Up to £500 Per Day (Inside IR35) CyberArk Engineer - 6 months - Hybrid (London Or Edinburgh) - Inside IR35
29/05/2024
Project-based
CyberArk Engineer - 6 months - Hybrid (London Or Edinburgh) - Inside IR35 Are you an experienced PAM CyberArk Engineer looking for a challenging role within a market leading UK Enterprise Bank? Hamilton Barnes is partnered with a major retail and commercial bank to offer a 6-month contract available, with a high likelihood of extension beyond 12 months. is position is inside IR35 and supports a hybrid working model, offering flexibility between either the London or Edinburgh office. In this role, you will be crucial in providing consultancy for various change initiatives and supporting colleagues across the business. Your expertise will be essential in ensuring that all deliverables meet our stringent standards and regulatory requirements. Key Requirements: Proven expertise in implementing and managing CyberArk solutions, particularly with the Privileged Session Manager (PSM) module. Deep understanding of Privileged Access Management (PAM) concepts, including security controls and account management. Proficient in creating detailed work breakdown structures for PAM implementation projects. Ability to work effectively with various stakeholders, including Security, Operations, Application Owners, and Service Providers Skilled at understanding and assessing the security elements of technical designs and solutions from an access management perspective Knowledge of CyberArk connectors and APIs, with the ability to enhance and integrate PAM solutions. What you Will Ideally Bring: Extensive project experience in implementing and managing CyberArk solutions, especially with the Privileged Session Manager (PSM) module. Familiarity with CyberArk connectors and APIs, with the ability to enhance and integrate PAM solutions. Knowledge of Azure Active Directory is a plus Contract Details: Duration: 6 months Location: London or Edinburgh (2x Per Week) Day Rate: Up to £500 Per Day (Inside IR35) CyberArk Engineer - 6 months - Hybrid (London Or Edinburgh) - Inside IR35
Responsibilities & Main Tasks Liaise with project team to manage changes identified on site including Compensation Events (CE's) and Early Warning Notices (EWN's) Product Compensation Event quotations with the required substantiation Submit monthly application for payment and cash flow forecast Interface directly with clients, main contractors and subcontractors. Attendance in regular commercial meetings Complete internal and external reporting: CVR, monthly commercial reports, weekly project commercial progress reports Procurement of subcontract packages including preparing NEC subcontract documentation Management of NEC subcontracts including administering Compensation Events, Monthly Payment Certificates, Final Account close out Provide commercial input in the pre-contract stage for potential new projects; estimating, risk analysis and contract negotiations Requirements Degree in quantity surveying or equivalent Experience and knowledge in NEC contract management Minimum of 5 years' experience working as a Quantity Surveyor/Commercial Manager Experience working in a highly controlled environment, such as rail, airports, nuclear, defence. Security Clearance (SC) - UKSV (Vetting Service) - Previous security clearance would be advantageous.
29/05/2024
Project-based
Responsibilities & Main Tasks Liaise with project team to manage changes identified on site including Compensation Events (CE's) and Early Warning Notices (EWN's) Product Compensation Event quotations with the required substantiation Submit monthly application for payment and cash flow forecast Interface directly with clients, main contractors and subcontractors. Attendance in regular commercial meetings Complete internal and external reporting: CVR, monthly commercial reports, weekly project commercial progress reports Procurement of subcontract packages including preparing NEC subcontract documentation Management of NEC subcontracts including administering Compensation Events, Monthly Payment Certificates, Final Account close out Provide commercial input in the pre-contract stage for potential new projects; estimating, risk analysis and contract negotiations Requirements Degree in quantity surveying or equivalent Experience and knowledge in NEC contract management Minimum of 5 years' experience working as a Quantity Surveyor/Commercial Manager Experience working in a highly controlled environment, such as rail, airports, nuclear, defence. Security Clearance (SC) - UKSV (Vetting Service) - Previous security clearance would be advantageous.
Graduate Engineer, Full-Time on-site in Leicestershire. Up to £29K + Shift Allowance (Shift Pattern: 06.00 - 14.00/14.00 - 22.00 - Monday - Friday). Possible weekend requirement. Client: An Industry leader in ultra-durable optics for extreme environmental conditions and temperature fluctuations Job Purpose As a trainee Technician you will work within the department on a variety of optical tasks to meet on-time-delivery requirements & Yield expectations. You must be looking for a role that you can stay long-term and further develop. Key Responsibilities You will gain a thorough working knowledge of all the common skills required in such tasks and be able to carry them out with the minimum of direct instruction. You will gain the ability to read, understand and work to engineering drawings and specifications. With training be competent to run numerous processes on different coating plants successfully, maintain the appropriate paperwork/route sheets correctly. You will gain the ability to hand clean optics ready to present to the coating chambers. You will gain the ability to measure and assess work on the appropriate spectrophotometers. With training be able to identify coating defects such as spatter, striae, delamination, lint marks, comet marks etc. and understand the possible causes. Determine and specify the suitability of jigs for coating taking account of aspects such as clear aperture, outer dimensions, condition of jig being used, etc. Assist in the clean down of the coating chambers observing Local Health and safety rules. Adherence of Health & Safety requirements. The responsibilities listed above are not intended to be an exhaustive list of all tasks to be performed. Additional duties are likely to be required as directed by the Department Manager. Physical Demands Frequent lifting of weights in excess of 5kgs may be required. To perform this job successfully an individual must be able to carry out each duty satisfactorily. Reasonable adjustments may be made to enable individuals with disabilities to perform essential functions. Education, Skills Abilities: Qualifications in Maths to GCSE level Computer literacy, including familiarity with Excel and Word The ability to analyse situations and results SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
29/05/2024
Full time
Graduate Engineer, Full-Time on-site in Leicestershire. Up to £29K + Shift Allowance (Shift Pattern: 06.00 - 14.00/14.00 - 22.00 - Monday - Friday). Possible weekend requirement. Client: An Industry leader in ultra-durable optics for extreme environmental conditions and temperature fluctuations Job Purpose As a trainee Technician you will work within the department on a variety of optical tasks to meet on-time-delivery requirements & Yield expectations. You must be looking for a role that you can stay long-term and further develop. Key Responsibilities You will gain a thorough working knowledge of all the common skills required in such tasks and be able to carry them out with the minimum of direct instruction. You will gain the ability to read, understand and work to engineering drawings and specifications. With training be competent to run numerous processes on different coating plants successfully, maintain the appropriate paperwork/route sheets correctly. You will gain the ability to hand clean optics ready to present to the coating chambers. You will gain the ability to measure and assess work on the appropriate spectrophotometers. With training be able to identify coating defects such as spatter, striae, delamination, lint marks, comet marks etc. and understand the possible causes. Determine and specify the suitability of jigs for coating taking account of aspects such as clear aperture, outer dimensions, condition of jig being used, etc. Assist in the clean down of the coating chambers observing Local Health and safety rules. Adherence of Health & Safety requirements. The responsibilities listed above are not intended to be an exhaustive list of all tasks to be performed. Additional duties are likely to be required as directed by the Department Manager. Physical Demands Frequent lifting of weights in excess of 5kgs may be required. To perform this job successfully an individual must be able to carry out each duty satisfactorily. Reasonable adjustments may be made to enable individuals with disabilities to perform essential functions. Education, Skills Abilities: Qualifications in Maths to GCSE level Computer literacy, including familiarity with Excel and Word The ability to analyse situations and results SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
NO SPONSORSHIP Manager, Internal Audit Information Technology & Security SALARY: $130k - $165k plus 15% bonus LOCATION: Chicago, IL 3 days in office 2 days remote Looking for a Manager of audit of information technology and security. You will manage a staff over Microsoft applications, archer and GRC. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Qualifications Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). Consulting and/or accounting firm experience. Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: Microsoft Office applications Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software Familiarity with: CyberArk, Splunk, SailPoint Familiarity with: ServiceNow, Jira, Confluence, GitHub Bachelor's degree 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
28/05/2024
Full time
NO SPONSORSHIP Manager, Internal Audit Information Technology & Security SALARY: $130k - $165k plus 15% bonus LOCATION: Chicago, IL 3 days in office 2 days remote Looking for a Manager of audit of information technology and security. You will manage a staff over Microsoft applications, archer and GRC. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Qualifications Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). Consulting and/or accounting firm experience. Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: Microsoft Office applications Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software Familiarity with: CyberArk, Splunk, SailPoint Familiarity with: ServiceNow, Jira, Confluence, GitHub Bachelor's degree 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
My client are a local government organisation, they are seeking an Infrastructure Engineer on a 24 month fixed term contract basis (37 hours per week - flexible working). The role is paying £37,336.00 to £40,221.00 per annum for the duration of the contract Dependent on experience, INSIDE IR35. Hybrid Office work based in Exeter/Honiton/Newton Abbot. Qualifications Minimum of 4 GCSES grade C and above (including IT) Technical degree, or equivalent ITIL Certified in a professional supplier area, eg Microsoft, Networking, Storage, Vitalisation etc. Mandatory Experience Digital communication and network technologies, which are essential to this role. Modern technologies that can be integrated to deliver a world- class IT Infrastructure. Understanding of modern architecture design based on ITIL principles. Public and/private sectors. Project Management. IT Governance processes. Competent communicator able to build collaborative relationships with clients, suppliers and colleagues. Excellent written, oral and interpersonal skills. Taking ownership and accountability for work undertaken.
28/05/2024
My client are a local government organisation, they are seeking an Infrastructure Engineer on a 24 month fixed term contract basis (37 hours per week - flexible working). The role is paying £37,336.00 to £40,221.00 per annum for the duration of the contract Dependent on experience, INSIDE IR35. Hybrid Office work based in Exeter/Honiton/Newton Abbot. Qualifications Minimum of 4 GCSES grade C and above (including IT) Technical degree, or equivalent ITIL Certified in a professional supplier area, eg Microsoft, Networking, Storage, Vitalisation etc. Mandatory Experience Digital communication and network technologies, which are essential to this role. Modern technologies that can be integrated to deliver a world- class IT Infrastructure. Understanding of modern architecture design based on ITIL principles. Public and/private sectors. Project Management. IT Governance processes. Competent communicator able to build collaborative relationships with clients, suppliers and colleagues. Excellent written, oral and interpersonal skills. Taking ownership and accountability for work undertaken.
Senior IT Network Services Engineer Hybrid (York-2 Days per week) Reporting to the IT Network Services Manager the role is accountable for delivering world class IT network management services across the core network. The role will lead a team to meet our ongoing operational business requirements: Development of network strategy including network design and roadmap. Day to day operational performance of the core network to agreed SLAs and KPIs. Changes to the core network to meet ongoing business demands. Delivering continuous service improvement. Emergency response to critical incidents.
28/05/2024
Full time
Senior IT Network Services Engineer Hybrid (York-2 Days per week) Reporting to the IT Network Services Manager the role is accountable for delivering world class IT network management services across the core network. The role will lead a team to meet our ongoing operational business requirements: Development of network strategy including network design and roadmap. Day to day operational performance of the core network to agreed SLAs and KPIs. Changes to the core network to meet ongoing business demands. Delivering continuous service improvement. Emergency response to critical incidents.
Tooling & Automation Specialist Place of work: On-site - Sheffield - UK Duration: Permanent Hours of work: Monday - Friday (office hours) About the Company and the Role: Auxilion is an award-winning provider of IT support services, technologies, and consulting. We specialize in delivering bespoke solutions for both public and private organizations in the UK and Ireland. The primary purpose of the role is to evaluate, enhance, develop and maintain our automation tools in line with our business needs and adhering to our key deliverables. You will be the first point of escalation contact within the department, and you will need to be able to handle everything from product questions to technical support to implement changes. You will act as technical project manager when it comes to client onboarding. This is a fast-paced environment, and you will need to be able to think on your feet and provide solutions quickly, within strict timeframes and adhering to our standards. If you are a people person who enjoys a challenge, this is the job for you! Position Responsibilities: Design, development and maintenance of our tooling products, namely Sciencelogic. Researching and prototyping possible tooling capabilities within change control. Applying project management methodologies. Using development tools to manage the process, version control and quality. Contributing to training materials for new systems/tools. Monitoring and evaluating existing systems to ensure they are fit for our needs and maintaining as needed. Investigate, troubleshoot, and resolve problems. Implement solutions to meet our needs in supporting customers. Prepare technical documentation to describe architecture. Maintain knowledge of current software development trends and tools. Collaborate with other departments to ensure quality and efficiency. Technical Competencies: Minimum 5 - years Test Manager and Defect Management experience. Science Logic/IT operations monitoring solutions. Knowledge of Prince 2 methodology. ISTQB Foundation (CTFL) certification. ServiceNow expertise. Knowledge of ITIL v3 Service Validation & Testing. Detailed knowledge of formal management methodologies, processes, and approaches. Good demonstrable negotiating and influencing skills to deal with sensitive customer issues and manage stakeholders. Ability to present to internal and external audiences. Demonstrable time and organisational skills (working with limited supervision), good leadership and coaching skills. Proven ability to work under pressure and to tight deadlines. Business Competencies: To succeed in this role, you'll need knowledge of utilising ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: Strong Technical skills. Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. Ideally, you'll have had at least 5 years Technical Project Management experience Our Company, Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and the development of people in our DNA. Our competitive advantage is how we support our clients on their journey. Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
27/05/2024
Full time
Tooling & Automation Specialist Place of work: On-site - Sheffield - UK Duration: Permanent Hours of work: Monday - Friday (office hours) About the Company and the Role: Auxilion is an award-winning provider of IT support services, technologies, and consulting. We specialize in delivering bespoke solutions for both public and private organizations in the UK and Ireland. The primary purpose of the role is to evaluate, enhance, develop and maintain our automation tools in line with our business needs and adhering to our key deliverables. You will be the first point of escalation contact within the department, and you will need to be able to handle everything from product questions to technical support to implement changes. You will act as technical project manager when it comes to client onboarding. This is a fast-paced environment, and you will need to be able to think on your feet and provide solutions quickly, within strict timeframes and adhering to our standards. If you are a people person who enjoys a challenge, this is the job for you! Position Responsibilities: Design, development and maintenance of our tooling products, namely Sciencelogic. Researching and prototyping possible tooling capabilities within change control. Applying project management methodologies. Using development tools to manage the process, version control and quality. Contributing to training materials for new systems/tools. Monitoring and evaluating existing systems to ensure they are fit for our needs and maintaining as needed. Investigate, troubleshoot, and resolve problems. Implement solutions to meet our needs in supporting customers. Prepare technical documentation to describe architecture. Maintain knowledge of current software development trends and tools. Collaborate with other departments to ensure quality and efficiency. Technical Competencies: Minimum 5 - years Test Manager and Defect Management experience. Science Logic/IT operations monitoring solutions. Knowledge of Prince 2 methodology. ISTQB Foundation (CTFL) certification. ServiceNow expertise. Knowledge of ITIL v3 Service Validation & Testing. Detailed knowledge of formal management methodologies, processes, and approaches. Good demonstrable negotiating and influencing skills to deal with sensitive customer issues and manage stakeholders. Ability to present to internal and external audiences. Demonstrable time and organisational skills (working with limited supervision), good leadership and coaching skills. Proven ability to work under pressure and to tight deadlines. Business Competencies: To succeed in this role, you'll need knowledge of utilising ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: Strong Technical skills. Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. Ideally, you'll have had at least 5 years Technical Project Management experience Our Company, Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and the development of people in our DNA. Our competitive advantage is how we support our clients on their journey. Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
Technical Team Leader Place of work: On-site - Sheffield, UK Duration: Permanent Hours of work: Shift rotation - 2 day shifts from 6am - 6pm + 2 night shifts from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing all incidents and requests through their full life cycle and feeding into the wider technical team. You will be managing a team of 2/3 Infrastructure engineers on a rotating 12-hour shift to deliver the best service possible within the contractual SLAs. There is a high level of communication skill required in this role, dealing with your team directly, handing over to the next Team leader and more importantly, individuals across the wider technical team. Position Responsibilities: Manage Incidents & Requests ensuring SLA Performance against KPIs. Ensure accurate and up to date information is recorded against all tickets. Ensure daily checks are performed correctly and in a timely manner. Be aware of ongoing escalations Be aware of current Major incidents. Manage P1 and P2 Incidents, keeping service managers informed and escalating if required. Technical Competencies: 3rd level technical service experience level is a must. Working with Azure, Office 365, Hyper-V, VMware, SimpliVity, Intune, VMWare Horizons, Citrix, Azure Desktop, and RDS environments Prior experience in a 24 x 7 Network Operations Centre/Service Desk Environment Excellent problem-solving skills Excellent communication skills (Communication to customers verbal and written is mandatory) 2-5 years' Experience with Windows Server (2012/2016/2019 & 2022) Experience with Monitoring Software Business Competencies: To succeed in this role, you'll need knowledge of utilizing ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: Strong Technical skills. Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. Ideally, you'll have had at least 12 months experience managing people, including day to day management eg absences, holidays, performance reviews. Mentoring junior colleagues and be responsible for career development Our Company, Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and the development of people in our DNA. Our competitive advantage is how we support our clients on their journey. Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
27/05/2024
Full time
Technical Team Leader Place of work: On-site - Sheffield, UK Duration: Permanent Hours of work: Shift rotation - 2 day shifts from 6am - 6pm + 2 night shifts from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing all incidents and requests through their full life cycle and feeding into the wider technical team. You will be managing a team of 2/3 Infrastructure engineers on a rotating 12-hour shift to deliver the best service possible within the contractual SLAs. There is a high level of communication skill required in this role, dealing with your team directly, handing over to the next Team leader and more importantly, individuals across the wider technical team. Position Responsibilities: Manage Incidents & Requests ensuring SLA Performance against KPIs. Ensure accurate and up to date information is recorded against all tickets. Ensure daily checks are performed correctly and in a timely manner. Be aware of ongoing escalations Be aware of current Major incidents. Manage P1 and P2 Incidents, keeping service managers informed and escalating if required. Technical Competencies: 3rd level technical service experience level is a must. Working with Azure, Office 365, Hyper-V, VMware, SimpliVity, Intune, VMWare Horizons, Citrix, Azure Desktop, and RDS environments Prior experience in a 24 x 7 Network Operations Centre/Service Desk Environment Excellent problem-solving skills Excellent communication skills (Communication to customers verbal and written is mandatory) 2-5 years' Experience with Windows Server (2012/2016/2019 & 2022) Experience with Monitoring Software Business Competencies: To succeed in this role, you'll need knowledge of utilizing ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: Strong Technical skills. Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. Ideally, you'll have had at least 12 months experience managing people, including day to day management eg absences, holidays, performance reviews. Mentoring junior colleagues and be responsible for career development Our Company, Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and the development of people in our DNA. Our competitive advantage is how we support our clients on their journey. Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.