Request Technology - Craig Johnson
Chicago, Illinois
*Role can be Remote. This is a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatable automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Required] Bachelors degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
31/05/2024
Full time
*Role can be Remote. This is a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatable automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Required] Bachelors degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
*Role can be Remote. This is a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatable automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Required] Bachelors degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
31/05/2024
Full time
*Role can be Remote. This is a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatable automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Required] Bachelors degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
Systems Administrator Akkodis are currently working in partnership with a leading service provider to recruit an experienced Systems Administrator to join their team. Please note this role offers the ability for remote and office based working. The Role As a Systems Administrator you will report into the IT Director and working closely with the other teams you will be responsible for IT tasks, which include but not limited to the tasks listed in Key responsibilities. The Responsibilities User management Laptop management Server management Network management SAM management Anti-virus management. The Requirements As a Systems Administrator, you will have knowledge and experience of the below: Windows system knowledge. Microsoft Exchange Microsoft SQL Server Multi-layers network Microsoft 365 SAN (Powerstore) management If you are looking for an exciting new challenge to join a leading support team, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
31/05/2024
Full time
Systems Administrator Akkodis are currently working in partnership with a leading service provider to recruit an experienced Systems Administrator to join their team. Please note this role offers the ability for remote and office based working. The Role As a Systems Administrator you will report into the IT Director and working closely with the other teams you will be responsible for IT tasks, which include but not limited to the tasks listed in Key responsibilities. The Responsibilities User management Laptop management Server management Network management SAM management Anti-virus management. The Requirements As a Systems Administrator, you will have knowledge and experience of the below: Windows system knowledge. Microsoft Exchange Microsoft SQL Server Multi-layers network Microsoft 365 SAN (Powerstore) management If you are looking for an exciting new challenge to join a leading support team, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
ServiceNow Systems Administrator - ServiceNow, Javascript - Manchester - Hybrid Up to £60,000 1-2 days in office per week A Global Insurer is looking for someone to join their Tech & Data Hub in Manchester on a permanent basis to be a ServiceNow Systems Administrator where you will be involved with all ServiceNow activities from administration to performing installations and testing of updates/new releases. In this role, you will support the business' needs and requirements in relation to the ServiceNow system to ensure administration, configurations, customisations, installations and testing are run smoothly. You will also get involved with supporting ServiceNow discovery tool and developing UI forms, fields, notifications, workflows and Javascript server/client code. A successful candidate will have experience with: ServiceNow as a System Administrator or a similar position. Implementing ServiceNow processes and functions. Java, Javascript, Web Services, AJAX, XML, Web applications, networks, protocols, and email. Relational Databases. IT service management, service desk and change & problem management processes. A unique opportunity to work in a technology-focused insurance company in the heart of Manchester. Cornwallis Elt is an Employment Agency & Employment Business and has been listed 3 times in The Sunday Times Virgin Fast Track 100 of the UKs fastest growing private companies, as well as in the Recruitment International Top 250, Top 50 in IT and the Recruiter Fast 50 & Hot 100 reports.
31/05/2024
Full time
ServiceNow Systems Administrator - ServiceNow, Javascript - Manchester - Hybrid Up to £60,000 1-2 days in office per week A Global Insurer is looking for someone to join their Tech & Data Hub in Manchester on a permanent basis to be a ServiceNow Systems Administrator where you will be involved with all ServiceNow activities from administration to performing installations and testing of updates/new releases. In this role, you will support the business' needs and requirements in relation to the ServiceNow system to ensure administration, configurations, customisations, installations and testing are run smoothly. You will also get involved with supporting ServiceNow discovery tool and developing UI forms, fields, notifications, workflows and Javascript server/client code. A successful candidate will have experience with: ServiceNow as a System Administrator or a similar position. Implementing ServiceNow processes and functions. Java, Javascript, Web Services, AJAX, XML, Web applications, networks, protocols, and email. Relational Databases. IT service management, service desk and change & problem management processes. A unique opportunity to work in a technology-focused insurance company in the heart of Manchester. Cornwallis Elt is an Employment Agency & Employment Business and has been listed 3 times in The Sunday Times Virgin Fast Track 100 of the UKs fastest growing private companies, as well as in the Recruitment International Top 250, Top 50 in IT and the Recruiter Fast 50 & Hot 100 reports.
Salary: Up to £55,000 per annum dependent on experience Location: Onsite in Corsham DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
31/05/2024
Full time
Salary: Up to £55,000 per annum dependent on experience Location: Onsite in Corsham DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
Salary: Up to £55,000 per annum dependent on experience Location: Onsite in London DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
31/05/2024
Full time
Salary: Up to £55,000 per annum dependent on experience Location: Onsite in London DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
ServiceNow Administrator/Junior Entwickler Anfangsdatum: ASAP Vertragsdauer: 12 Monate + Verlängerung Standort: Munich, Deutschland Rollenübersicht: Wir suchen eine engagierte Person, die unser Team als ServiceNow Administrator/Junior Developer verstärkt. Diese Rolle bietet eine einzigartige Gelegenheit, zu unseren DevOps-Bemühungen beizutragen, wobei der Schwerpunkt auf dem Betrieb liegt, während gelegentlich einfache Entwicklungsaufgaben anfallen. Es ist eine spannende Perspektive für einen Junior ServiceNow-Entwickler, der seinen Aufgabenbereich um DevOps-Verantwortung erweitern möchte. Verantwortungsbereiche: Aufrechterhaltung der Verfügbarkeit, Leistung und Sicherheit der ServiceNow-Plattform durch routinemäßige Wartung und aufmerksame Überwachung. Verwaltung und Konfiguration der ServiceNow-Plattform, um unsere Betriebsstandards zu erfüllen. Erleichterung der Einführung neuer Funktionalitäten und Module auf der ServiceNow-Plattform, mit dem Ziel, die Komplexität der Implementierung auf Junior-Level zu reduzieren. Beaufsichtigung der Verwaltung und Konfiguration von Prozessautomatisierung und Datenintegration zur Verbesserung der betrieblichen Effizienz. Gewährleistung einer effektiven Kommunikation innerhalb des Teams oder zwischen verschiedenen Teams unter Nutzung verschiedener Kanäle wie Tickets und Zeremonien für eine nahtlose Zusammenarbeit. Unterstützung bei der Identifizierung und Lösung von Problemen im Zusammenhang mit ServiceNow und angrenzenden IT-Systemen, Gewährleistung einer raschen Analyse und Lösung. Dokumentieren Sie Konfigurationen, Prozesse und Anweisungen so, DASS sowohl Administratoren als auch gelegentlich Benutzer sie nachvollziehen können. Anforderungen: Nachgewiesene Erfahrung in der Verwaltung und Konfiguration der ServiceNow-Plattform, die ein solides Verständnis ihrer Funktionen und bewährten Verfahren erkennen lässt. Eine Zertifizierung als ServiceNow Certified System Administrator" ist eine Mindestanforderung, die ein grundlegendes Wissen über die Plattform und ihre Verwaltung gewährleistet. Diese Position eignet sich für Personen, die ihr ServiceNow-Fachwissen in einer dynamischen Umgebung einsetzen möchten, die administrative Aufgaben mit Entwicklungsmöglichkeiten verbindet. Wenn Sie sich für die Sicherstellung hervorragender Betriebsabläufe begeistern können und gerne zur Entwicklung innovativer Lösungen beitragen möchten, sollten Sie sich bewerb. Start Date: ASAP Contract Length : 12 Months + Extension Location : Munich, Germany Role Overview: We are seeking a dedicated individual to join our team as a ServiceNow Administrator/Junior Developer. This role offers a unique opportunity to contribute to our DevOps efforts, particularly focusing on operations while occasionally engaging in straightforward development tasks. It presents an exciting prospect for a Junior ServiceNow Developer keen on broadening their scope to include DevOps responsibilities. Key Responsibilities: Maintain the availability, performance, and security of the ServiceNow platform through routine upkeep and vigilant monitoring. Handle the administration and configuration of the ServiceNow platform to meet our operational standards. Facilitate the introduction of new functionalities and modules on the ServiceNow platform, targeting junior-level implementation complexity. Oversee the management and configuration of process automation and data integration to enhance operational efficiency. Guarantee effective communication within the team or across different teams, utilizing various channels such as tickets and ceremonies for seamless collaboration. Provide support in identifying and resolving issues related to ServiceNow and interfacing IT systems, ensuring swift analysis and resolution. Document configurations, processes, and instructions clearly for both administrators and occasionally, users to follow. Requirements: Proven experience in the administration and configuration of the ServiceNow platform, demonstrating a solid understanding of its capabilities and best practices. Certification as a "ServiceNow Certified System Administrator" is a minimum requirement, ensuring a foundational knowledge of the platform and its administration. This position is suited for individuals looking to leverage their ServiceNow expertise in a dynamic environment that blends administrative duties with development opportunities. If you are passionate about ensuring operational excellence and keen on contributing to the development of cutting-edge solutions, we encourage you to apply.
31/05/2024
Project-based
ServiceNow Administrator/Junior Entwickler Anfangsdatum: ASAP Vertragsdauer: 12 Monate + Verlängerung Standort: Munich, Deutschland Rollenübersicht: Wir suchen eine engagierte Person, die unser Team als ServiceNow Administrator/Junior Developer verstärkt. Diese Rolle bietet eine einzigartige Gelegenheit, zu unseren DevOps-Bemühungen beizutragen, wobei der Schwerpunkt auf dem Betrieb liegt, während gelegentlich einfache Entwicklungsaufgaben anfallen. Es ist eine spannende Perspektive für einen Junior ServiceNow-Entwickler, der seinen Aufgabenbereich um DevOps-Verantwortung erweitern möchte. Verantwortungsbereiche: Aufrechterhaltung der Verfügbarkeit, Leistung und Sicherheit der ServiceNow-Plattform durch routinemäßige Wartung und aufmerksame Überwachung. Verwaltung und Konfiguration der ServiceNow-Plattform, um unsere Betriebsstandards zu erfüllen. Erleichterung der Einführung neuer Funktionalitäten und Module auf der ServiceNow-Plattform, mit dem Ziel, die Komplexität der Implementierung auf Junior-Level zu reduzieren. Beaufsichtigung der Verwaltung und Konfiguration von Prozessautomatisierung und Datenintegration zur Verbesserung der betrieblichen Effizienz. Gewährleistung einer effektiven Kommunikation innerhalb des Teams oder zwischen verschiedenen Teams unter Nutzung verschiedener Kanäle wie Tickets und Zeremonien für eine nahtlose Zusammenarbeit. Unterstützung bei der Identifizierung und Lösung von Problemen im Zusammenhang mit ServiceNow und angrenzenden IT-Systemen, Gewährleistung einer raschen Analyse und Lösung. Dokumentieren Sie Konfigurationen, Prozesse und Anweisungen so, DASS sowohl Administratoren als auch gelegentlich Benutzer sie nachvollziehen können. Anforderungen: Nachgewiesene Erfahrung in der Verwaltung und Konfiguration der ServiceNow-Plattform, die ein solides Verständnis ihrer Funktionen und bewährten Verfahren erkennen lässt. Eine Zertifizierung als ServiceNow Certified System Administrator" ist eine Mindestanforderung, die ein grundlegendes Wissen über die Plattform und ihre Verwaltung gewährleistet. Diese Position eignet sich für Personen, die ihr ServiceNow-Fachwissen in einer dynamischen Umgebung einsetzen möchten, die administrative Aufgaben mit Entwicklungsmöglichkeiten verbindet. Wenn Sie sich für die Sicherstellung hervorragender Betriebsabläufe begeistern können und gerne zur Entwicklung innovativer Lösungen beitragen möchten, sollten Sie sich bewerb. Start Date: ASAP Contract Length : 12 Months + Extension Location : Munich, Germany Role Overview: We are seeking a dedicated individual to join our team as a ServiceNow Administrator/Junior Developer. This role offers a unique opportunity to contribute to our DevOps efforts, particularly focusing on operations while occasionally engaging in straightforward development tasks. It presents an exciting prospect for a Junior ServiceNow Developer keen on broadening their scope to include DevOps responsibilities. Key Responsibilities: Maintain the availability, performance, and security of the ServiceNow platform through routine upkeep and vigilant monitoring. Handle the administration and configuration of the ServiceNow platform to meet our operational standards. Facilitate the introduction of new functionalities and modules on the ServiceNow platform, targeting junior-level implementation complexity. Oversee the management and configuration of process automation and data integration to enhance operational efficiency. Guarantee effective communication within the team or across different teams, utilizing various channels such as tickets and ceremonies for seamless collaboration. Provide support in identifying and resolving issues related to ServiceNow and interfacing IT systems, ensuring swift analysis and resolution. Document configurations, processes, and instructions clearly for both administrators and occasionally, users to follow. Requirements: Proven experience in the administration and configuration of the ServiceNow platform, demonstrating a solid understanding of its capabilities and best practices. Certification as a "ServiceNow Certified System Administrator" is a minimum requirement, ensuring a foundational knowledge of the platform and its administration. This position is suited for individuals looking to leverage their ServiceNow expertise in a dynamic environment that blends administrative duties with development opportunities. If you are passionate about ensuring operational excellence and keen on contributing to the development of cutting-edge solutions, we encourage you to apply.
Your New Company Our client specialises in the customs clearance of eCommerce parcels and mail to and from the UK. With over 20 years of experience in the dynamic eCommerce industry, they offer tailored solutions that empower businesses and delight customers. Your New Role As a Systems Administrator, you'll play a critical role in ensuring the smooth operation of the in-house systems. Your responsibilities will span IT support, system maintenance, and database management. You'll collaborate with cross-functional teams to enhance our technical infrastructure, streamline processes, and drive organisational efficiency. You'll primarily be responsible for supporting the Systems Solutions Manager and the team in delivering agile project work based around our in-house bespoke enterprise management system, along with our web UI and client web portals. Responsibilities IT Support: Able to quickly get up to speed by understanding the systems' infrastructure. Be able to pick up complicated briefs and work with the team to deliver development and support in delivering the projects to completion. Take a list of requirements from the solutions team and on occasions directly from customers or stakeholders to enable a brief to be created to allow effective planning, design, and implementation of code to meet those requirements. In-House System Maintenance: Design, build, implement, and support database environments. Troubleshoot and resolve system-related issues promptly. Ensure adherence to standard operating procedures within our IT Solutions team. Documenting code and system functionalities to aid in maintenance and code reuse. Be able to implement PHP code as directed by the Systems Solutions manager or Systems solutions team. Coding, testing, and debugging programs Database Management: Administer, troubleshoot, and enhance database systems. Monitor system performance, identify problems, and optimise database performance. Protect the database against threats and unauthorised access. Regularly back up the database and ensure recoverability. Report on metrics related to usage and performance. Collaboration and Enhancement: Support the content team in managing and delivering the corporate websites and subdomains. Interacting with key managers and internal users regarding timelines, technical issues, and infrastructure integration. As new product goals and technical challenges emerge, work with the team to adapt and extend the architectural plan to accommodate these challenges. Communicate and work with a team that includes other internal and external programmers, systems solutions, and marketing. What You'll Need to Succeed Proficiency in supporting and maintaining bespoke in-house systems. Familiarity with PHP, JavaScript and React for either hands-on coding requirements or to solve problems when looking into code utilised. Strong database management and administration skills - familiarity with Power Automate/BI is deemed beneficial. Knowledge of Customs, Logistics or Supply Chain procedures is deemed beneficial but not essential. What you'll get in return A chance to be part of an innovative organisation in an important role with strong career growth opportunities. This role is perfect for someone with a good level of systems administration/maintenance experience who is keen to support an exciting period of enhancement within the company's IT team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
30/05/2024
Full time
Your New Company Our client specialises in the customs clearance of eCommerce parcels and mail to and from the UK. With over 20 years of experience in the dynamic eCommerce industry, they offer tailored solutions that empower businesses and delight customers. Your New Role As a Systems Administrator, you'll play a critical role in ensuring the smooth operation of the in-house systems. Your responsibilities will span IT support, system maintenance, and database management. You'll collaborate with cross-functional teams to enhance our technical infrastructure, streamline processes, and drive organisational efficiency. You'll primarily be responsible for supporting the Systems Solutions Manager and the team in delivering agile project work based around our in-house bespoke enterprise management system, along with our web UI and client web portals. Responsibilities IT Support: Able to quickly get up to speed by understanding the systems' infrastructure. Be able to pick up complicated briefs and work with the team to deliver development and support in delivering the projects to completion. Take a list of requirements from the solutions team and on occasions directly from customers or stakeholders to enable a brief to be created to allow effective planning, design, and implementation of code to meet those requirements. In-House System Maintenance: Design, build, implement, and support database environments. Troubleshoot and resolve system-related issues promptly. Ensure adherence to standard operating procedures within our IT Solutions team. Documenting code and system functionalities to aid in maintenance and code reuse. Be able to implement PHP code as directed by the Systems Solutions manager or Systems solutions team. Coding, testing, and debugging programs Database Management: Administer, troubleshoot, and enhance database systems. Monitor system performance, identify problems, and optimise database performance. Protect the database against threats and unauthorised access. Regularly back up the database and ensure recoverability. Report on metrics related to usage and performance. Collaboration and Enhancement: Support the content team in managing and delivering the corporate websites and subdomains. Interacting with key managers and internal users regarding timelines, technical issues, and infrastructure integration. As new product goals and technical challenges emerge, work with the team to adapt and extend the architectural plan to accommodate these challenges. Communicate and work with a team that includes other internal and external programmers, systems solutions, and marketing. What You'll Need to Succeed Proficiency in supporting and maintaining bespoke in-house systems. Familiarity with PHP, JavaScript and React for either hands-on coding requirements or to solve problems when looking into code utilised. Strong database management and administration skills - familiarity with Power Automate/BI is deemed beneficial. Knowledge of Customs, Logistics or Supply Chain procedures is deemed beneficial but not essential. What you'll get in return A chance to be part of an innovative organisation in an important role with strong career growth opportunities. This role is perfect for someone with a good level of systems administration/maintenance experience who is keen to support an exciting period of enhancement within the company's IT team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
GSA Techsource is currently recruiting for a Systems Administrator who will be working for a large fleet and leasing company. As the Systems Administrator, you will be reporting into the IT Director and working closely with the other teams you will be responsible for IT tasks. Key Responsibilities: User management Laptop management Server management Network management SAM management Anti-virus management. Skills & Experience: Essential: Windows system knowledge Microsoft Exchange Microsoft SQL Server Multi-layers network Microsoft 365 SAN (Powerstore) management Desirable: Linux. Ubiquiti This role is remote/office based depending on the environment that suits you. GSA Techsource Ltd operates as an Employment Agency when recruiting for permanent vacancies, and an Employment Business when recruiting for contract vacancies. All contract rates quoted are to Ltd companies.
30/05/2024
Full time
GSA Techsource is currently recruiting for a Systems Administrator who will be working for a large fleet and leasing company. As the Systems Administrator, you will be reporting into the IT Director and working closely with the other teams you will be responsible for IT tasks. Key Responsibilities: User management Laptop management Server management Network management SAM management Anti-virus management. Skills & Experience: Essential: Windows system knowledge Microsoft Exchange Microsoft SQL Server Multi-layers network Microsoft 365 SAN (Powerstore) management Desirable: Linux. Ubiquiti This role is remote/office based depending on the environment that suits you. GSA Techsource Ltd operates as an Employment Agency when recruiting for permanent vacancies, and an Employment Business when recruiting for contract vacancies. All contract rates quoted are to Ltd companies.
Request Technology - Craig Johnson
Chicago, Illinois
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met. Responsibilities: Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Appreciation of the critically and timeliness of Service Level Agreements. Assist Management in updating and maintaining current procedures. Focus on identifying and executing on Continuous Improvement opportunities. Qualifications: Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. College degree in Computer Information Systems desired, but equivalent work experience will be considered
29/05/2024
Full time
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met. Responsibilities: Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Appreciation of the critically and timeliness of Service Level Agreements. Assist Management in updating and maintaining current procedures. Focus on identifying and executing on Continuous Improvement opportunities. Qualifications: Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. College degree in Computer Information Systems desired, but equivalent work experience will be considered
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met. Responsibilities: Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Appreciation of the critically and timeliness of Service Level Agreements. Assist Management in updating and maintaining current procedures. Focus on identifying and executing on Continuous Improvement opportunities. Qualifications: Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. College degree in Computer Information Systems desired, but equivalent work experience will be considered
29/05/2024
Full time
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met. Responsibilities: Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Appreciation of the critically and timeliness of Service Level Agreements. Assist Management in updating and maintaining current procedures. Focus on identifying and executing on Continuous Improvement opportunities. Qualifications: Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. College degree in Computer Information Systems desired, but equivalent work experience will be considered
DMS Administrator (NetDocuments) - Permanent - London - £80,000 per annum The Document Management System Administrator is responsible for providing support for NetDocuments, a cloud-based document management application Troubleshoot NetDocuments errors. This includes interpreting error messages and diagnosing issues with integrated applications Assist with evaluation of new NetDocuments releases & testing and implementation of new functionality as needed Provide support for cloud based NetDocuments application including updates, configurations, integrations, enhancements, and troubleshooting Provide support for related systems and integrations including Intapp Walls, Litera CAM, SSRS reports Evaluate, test and integrate new software and upgrades to existing software Interface with NetDocuments and other vendors as appropriate to resolve problems Generate adhoc reports using SQL queries Review training materials for accuracy and completeness Experience with NetDocuments or a cloud-based information management system. Experience troubleshooting integration issues with MS Office and Adobe Acrobat. Excellent troubleshooting skills. DMS Administrator (NetDocuments) - Permanent - London - £80,000 per annum In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
29/05/2024
Full time
DMS Administrator (NetDocuments) - Permanent - London - £80,000 per annum The Document Management System Administrator is responsible for providing support for NetDocuments, a cloud-based document management application Troubleshoot NetDocuments errors. This includes interpreting error messages and diagnosing issues with integrated applications Assist with evaluation of new NetDocuments releases & testing and implementation of new functionality as needed Provide support for cloud based NetDocuments application including updates, configurations, integrations, enhancements, and troubleshooting Provide support for related systems and integrations including Intapp Walls, Litera CAM, SSRS reports Evaluate, test and integrate new software and upgrades to existing software Interface with NetDocuments and other vendors as appropriate to resolve problems Generate adhoc reports using SQL queries Review training materials for accuracy and completeness Experience with NetDocuments or a cloud-based information management system. Experience troubleshooting integration issues with MS Office and Adobe Acrobat. Excellent troubleshooting skills. DMS Administrator (NetDocuments) - Permanent - London - £80,000 per annum In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Your new role We are seeking a highly motivated and experienced Oracle Analytics Server Administrator to join our team. As an Oracle Analytics Server Administrator, you will be responsible for implementing, maintaining, and supporting the Oracle BI platform and infrastructure. You will also be responsible for resolving problems related to the installation and use of Oracle Analytics Server (OAS) and Oracle WebLogic Server. Key Responsibilities: Implement, maintain and support server and storage infrastructure, operating systems, databases and applications software and web-based service delivery. Installation, configuration and upgrades to server and database systems and applications software as required, including server virtualisation. Monitoring and management of systems performance and usage, taking baselines, recording trends and initiating prompt and appropriate action to resolve faults and problems, maintain services and increase capacity when required. Implementation, monitoring and maintenance of agreed standards, services, access arrangements and security measures. Testing and implementation of new technologies and services in accordance with agreed strategic development priorities and service requirements. Planning and testing of systems business continuity and disaster recovery arrangements, including associated documentation, risk registers, diagrams and action scripts. Effective liaison with colleagues in the Support and Development sections for provision of an integrated support service. Provision of specialist advice on current and potential future developments including on server and storage infrastructure, operating systems, load balancing, databases, data exchange and inter-operability, access and identity management, applications management, utilities and systems security requirements. What you'll need to succeed Relevant experience in implementing, maintaining and supporting Oracle BI platform and infrastructure. Experience in resolving problems related to the installation and use of Oracle Analytics Server and Oracle WebLogic Server. Experience in managing system performance, monitoring for issues and providing technical support to colleagues and internal customers. Experience in planning and testing of systems business continuity and disaster recovery arrangements. Strong analytical, problem-solving and decision-making skills. Excellent communication and interpersonal skills. What you'll get in return A permanent role paying £44,000 - £50,000 + benefits. Hybrid working is on offer with the role being based in Hertfordshire. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
29/05/2024
Full time
Your new role We are seeking a highly motivated and experienced Oracle Analytics Server Administrator to join our team. As an Oracle Analytics Server Administrator, you will be responsible for implementing, maintaining, and supporting the Oracle BI platform and infrastructure. You will also be responsible for resolving problems related to the installation and use of Oracle Analytics Server (OAS) and Oracle WebLogic Server. Key Responsibilities: Implement, maintain and support server and storage infrastructure, operating systems, databases and applications software and web-based service delivery. Installation, configuration and upgrades to server and database systems and applications software as required, including server virtualisation. Monitoring and management of systems performance and usage, taking baselines, recording trends and initiating prompt and appropriate action to resolve faults and problems, maintain services and increase capacity when required. Implementation, monitoring and maintenance of agreed standards, services, access arrangements and security measures. Testing and implementation of new technologies and services in accordance with agreed strategic development priorities and service requirements. Planning and testing of systems business continuity and disaster recovery arrangements, including associated documentation, risk registers, diagrams and action scripts. Effective liaison with colleagues in the Support and Development sections for provision of an integrated support service. Provision of specialist advice on current and potential future developments including on server and storage infrastructure, operating systems, load balancing, databases, data exchange and inter-operability, access and identity management, applications management, utilities and systems security requirements. What you'll need to succeed Relevant experience in implementing, maintaining and supporting Oracle BI platform and infrastructure. Experience in resolving problems related to the installation and use of Oracle Analytics Server and Oracle WebLogic Server. Experience in managing system performance, monitoring for issues and providing technical support to colleagues and internal customers. Experience in planning and testing of systems business continuity and disaster recovery arrangements. Strong analytical, problem-solving and decision-making skills. Excellent communication and interpersonal skills. What you'll get in return A permanent role paying £44,000 - £50,000 + benefits. Hybrid working is on offer with the role being based in Hertfordshire. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
LA International Computer Consultants Ltd
Reading, Berkshire
Our Client are looking for an Billing/Finance Representative/Administrator. This is a pivotal role in ensuring Billing delivery excellence in the Order to Cash function, particularly focusing on the implementation of efficient payments through multiple portals (Ariba, Tungsten, Coupa etc.) with an emphasis on delivering positive customer experience. The role is Hybrid, with regular working days onside on Tuesday, Wednesday and Thursday with scope to work remotely the other days. The successful candidate will bring their subject matter expertise in billing, third party portal infrastructure, teamwork, and business partner skills to effectively support their peers, leaders, sales, and other key stakeholders in delivering billing efficacy. They also bring their professional approach and strong process capabilities to support our process automation goals. The purpose of the Billing Representative, as part of the Billing Operations team, is to partner directly with the Billing Operations manager to support the day-to-day workload and ongoing development on the Billing team and processes. They will be one of the main points of back-up for the Billing Manager and typically work on the more complex billing opportunities, and complications within automated and portal payment systems. Key areas of experience for this position is going to include: Experience in 3rd party portal infrastructure, portal payment systems, Billing, process automation. Responsibilities include: - Manage customer requests related to portals, which include Vendor Onboarding, Request for Information, processing portal trading relationships, etc. - Refine and document end to end process and identify efficiencies for portal registrations. Partner with IT to drive system and process improvements - Identify opportunities and improvements to deliver on process automation goals - Collaborate with internal stakeholders: Legal, Deal Desk, GIS and Finance Teams to maintain accurate and timely records for portal customers. - Work with customers to resolve portal related escalations and ensure customer regulations adhere to legal requirements - Partner with Sales and Collections to resolve billing and collections issues, including completing account reconciliations to ensure accurate and complete resolution to achieve month-end, quarter-end targets; - Responsible to effectively manage external customer/stakeholder inquiries on billing processes, internal controls, and policies; What it takes: - Minimum 3+ years of experience in software billing function; global billing experience in the software services or high-tech industry preferred. - Extensive experience of managing complex and varied relationships with third party portal infrastructure - for example Ariba, Tungsten, Coupa, Taulia. - Above average Reporting skills which include expertise on Excel, Macro, Power BI, database management and the likes - Has extensive expertise of invoicing and collections processes and best practices and is viewed as a trusted advisor to the Sales Organisation. Applies expertise to multiple aspects of an order to cash. Possesses highly developed professional technical expertise, which is applied to complex customer negotiations and billing processes/projects, specifically the impact contractual language and agreements can have on time to invoice and cash collections - A customer focused, problem solving mindset - Understanding of various lines of business; Professional Services delivery, Cloud hosting operations and Software Licensing. - Ability to work as part of a sales team to contribute subject matter expertise in support of a successful sales outcome. - Demonstrated willingness to take full ownership and responsibility for assigned tasks and support issues. - Experience in delivering high quality guidance against challenging timelines. - Strong business and financial acumen, and ability to work with contracts teams for drafting commercial language. - Works independently on assignments of a complex nature where initiative and creativity are required in resolving problems and/or developing recommendations often to a very tight timescale due to financial deadlines. - Excellent attention to detail and analytical ability. - Self-starter as well as great teamwork abilities. - Demonstrated ability to train, utilising change management methodologies to ensure their peers and stakeholders successfully use new processes. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
29/05/2024
Project-based
Our Client are looking for an Billing/Finance Representative/Administrator. This is a pivotal role in ensuring Billing delivery excellence in the Order to Cash function, particularly focusing on the implementation of efficient payments through multiple portals (Ariba, Tungsten, Coupa etc.) with an emphasis on delivering positive customer experience. The role is Hybrid, with regular working days onside on Tuesday, Wednesday and Thursday with scope to work remotely the other days. The successful candidate will bring their subject matter expertise in billing, third party portal infrastructure, teamwork, and business partner skills to effectively support their peers, leaders, sales, and other key stakeholders in delivering billing efficacy. They also bring their professional approach and strong process capabilities to support our process automation goals. The purpose of the Billing Representative, as part of the Billing Operations team, is to partner directly with the Billing Operations manager to support the day-to-day workload and ongoing development on the Billing team and processes. They will be one of the main points of back-up for the Billing Manager and typically work on the more complex billing opportunities, and complications within automated and portal payment systems. Key areas of experience for this position is going to include: Experience in 3rd party portal infrastructure, portal payment systems, Billing, process automation. Responsibilities include: - Manage customer requests related to portals, which include Vendor Onboarding, Request for Information, processing portal trading relationships, etc. - Refine and document end to end process and identify efficiencies for portal registrations. Partner with IT to drive system and process improvements - Identify opportunities and improvements to deliver on process automation goals - Collaborate with internal stakeholders: Legal, Deal Desk, GIS and Finance Teams to maintain accurate and timely records for portal customers. - Work with customers to resolve portal related escalations and ensure customer regulations adhere to legal requirements - Partner with Sales and Collections to resolve billing and collections issues, including completing account reconciliations to ensure accurate and complete resolution to achieve month-end, quarter-end targets; - Responsible to effectively manage external customer/stakeholder inquiries on billing processes, internal controls, and policies; What it takes: - Minimum 3+ years of experience in software billing function; global billing experience in the software services or high-tech industry preferred. - Extensive experience of managing complex and varied relationships with third party portal infrastructure - for example Ariba, Tungsten, Coupa, Taulia. - Above average Reporting skills which include expertise on Excel, Macro, Power BI, database management and the likes - Has extensive expertise of invoicing and collections processes and best practices and is viewed as a trusted advisor to the Sales Organisation. Applies expertise to multiple aspects of an order to cash. Possesses highly developed professional technical expertise, which is applied to complex customer negotiations and billing processes/projects, specifically the impact contractual language and agreements can have on time to invoice and cash collections - A customer focused, problem solving mindset - Understanding of various lines of business; Professional Services delivery, Cloud hosting operations and Software Licensing. - Ability to work as part of a sales team to contribute subject matter expertise in support of a successful sales outcome. - Demonstrated willingness to take full ownership and responsibility for assigned tasks and support issues. - Experience in delivering high quality guidance against challenging timelines. - Strong business and financial acumen, and ability to work with contracts teams for drafting commercial language. - Works independently on assignments of a complex nature where initiative and creativity are required in resolving problems and/or developing recommendations often to a very tight timescale due to financial deadlines. - Excellent attention to detail and analytical ability. - Self-starter as well as great teamwork abilities. - Demonstrated ability to train, utilising change management methodologies to ensure their peers and stakeholders successfully use new processes. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
AWS Cloud based performance testing Chicago - Hybrid 3 days on site. - Long term contract role C2C or W2 Must be AWS certified heavy cloud experience setting up and maintenance of a cloud-based performance system to automate and troubleshoot environmental issues. Performance testing, automation testings, financial experience strongly preferred. python Scripting: converting Java to python. Don't have to be application developers and as much. Devops and containerization as possible splunk confluence Jira API testing uc4 or similar. All about cloud testing system they are migrating from an old system to a new system kafka is a HUGE plus WORK TO BE PERFORMED: Performance Testing with open-source tools like JMeter, Gatling. Perl Scripting, PowerShell Scripting, solid Python Scripting and Java. Setting up of parallel testing environments that will be used to compare existing system business processes and data to a new cloud-based system/platform. Goal is to ensure that new system is producing correct results and performing as expected before it can become the official system of record. The ability to take raw data, mask it and create algorithms and solutions that increase the data load that will feed into our new Clearing System and with no issues, duplicates or any other data issues that will cause it to be rejected. Assist in the set up and maintenance of cloud-based performance and functional test environments in the Cloud (AWS) and define the steps to automate the process for continuous testing and iterations of cycles. SKILL AND EXPERIENCE REQUIRED: Python Scripting - familiarity with creating modules that multiply transactional data and other data multiplier strategies that will be used in test cycles of the Real Time Clearing System SDET automation testing skills/QA automation engineering Experience with Performance Engineering concepts and methodologies as well as cloud technologies and migrations using public cloud vendor. Solid utility building with Python, Perl and Powershell. Test automation using CI/CD concepts. AWS Certified SysOps Administrator or Certified Developer (required) Languages Technologies: Java, Kafka, Docker, Kubernetes, DB2, CyberArk, Harness, JIRA, Jenkins, Splunk, Confluence, Git, JSON, API Testing, Cucumber, Selenium, Terraform, Ansible, Veracode, Virtualan, UC4, Change Data Capture, Docker, AWS/Google/Azure Cloud, Open API/Swagger, SOAP Web Service(JAX-WS), Restful Web Service (JAX-RS), Apache-CXF, Spring-Core, Spring WS, Spring Transaction, Spring-Integration, JDBC, Shell Scripting, XML, JavaScript, SQL, Python, JMeter, Gatling, Perl, PowerShell. SignalFX, AppDynamics. Software tools and Utilities: Jenkins, Kubernetes, Enterprise Architect (EA), Enterprise Manager-UM, SQL Developer, JConsole, Visual Studio, JMeter, Bitbucket, Git, CVS, SVN, PuTTy, Microsoft Visio, TOAD, SourceTree, JIRA, Confluence, Sonar, Bamboo, Splunk, Automic (UC4), Apache Kafka, LogicMonitor, BMC MainView, Real Time, and Historical monitoring tools on-prem and in the Cloud.Web Servers/App. Servers/Containers Experience; Database Technologies: DB2, PostgreSQL; Operating Systems experience; Methodologies: Agile, Iterative Waterfall
28/05/2024
Project-based
AWS Cloud based performance testing Chicago - Hybrid 3 days on site. - Long term contract role C2C or W2 Must be AWS certified heavy cloud experience setting up and maintenance of a cloud-based performance system to automate and troubleshoot environmental issues. Performance testing, automation testings, financial experience strongly preferred. python Scripting: converting Java to python. Don't have to be application developers and as much. Devops and containerization as possible splunk confluence Jira API testing uc4 or similar. All about cloud testing system they are migrating from an old system to a new system kafka is a HUGE plus WORK TO BE PERFORMED: Performance Testing with open-source tools like JMeter, Gatling. Perl Scripting, PowerShell Scripting, solid Python Scripting and Java. Setting up of parallel testing environments that will be used to compare existing system business processes and data to a new cloud-based system/platform. Goal is to ensure that new system is producing correct results and performing as expected before it can become the official system of record. The ability to take raw data, mask it and create algorithms and solutions that increase the data load that will feed into our new Clearing System and with no issues, duplicates or any other data issues that will cause it to be rejected. Assist in the set up and maintenance of cloud-based performance and functional test environments in the Cloud (AWS) and define the steps to automate the process for continuous testing and iterations of cycles. SKILL AND EXPERIENCE REQUIRED: Python Scripting - familiarity with creating modules that multiply transactional data and other data multiplier strategies that will be used in test cycles of the Real Time Clearing System SDET automation testing skills/QA automation engineering Experience with Performance Engineering concepts and methodologies as well as cloud technologies and migrations using public cloud vendor. Solid utility building with Python, Perl and Powershell. Test automation using CI/CD concepts. AWS Certified SysOps Administrator or Certified Developer (required) Languages Technologies: Java, Kafka, Docker, Kubernetes, DB2, CyberArk, Harness, JIRA, Jenkins, Splunk, Confluence, Git, JSON, API Testing, Cucumber, Selenium, Terraform, Ansible, Veracode, Virtualan, UC4, Change Data Capture, Docker, AWS/Google/Azure Cloud, Open API/Swagger, SOAP Web Service(JAX-WS), Restful Web Service (JAX-RS), Apache-CXF, Spring-Core, Spring WS, Spring Transaction, Spring-Integration, JDBC, Shell Scripting, XML, JavaScript, SQL, Python, JMeter, Gatling, Perl, PowerShell. SignalFX, AppDynamics. Software tools and Utilities: Jenkins, Kubernetes, Enterprise Architect (EA), Enterprise Manager-UM, SQL Developer, JConsole, Visual Studio, JMeter, Bitbucket, Git, CVS, SVN, PuTTy, Microsoft Visio, TOAD, SourceTree, JIRA, Confluence, Sonar, Bamboo, Splunk, Automic (UC4), Apache Kafka, LogicMonitor, BMC MainView, Real Time, and Historical monitoring tools on-prem and in the Cloud.Web Servers/App. Servers/Containers Experience; Database Technologies: DB2, PostgreSQL; Operating Systems experience; Methodologies: Agile, Iterative Waterfall
Salary: Up to £55,000 per annum dependent on experience Location: Onsite in Corsham DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
28/05/2024
Full time
Salary: Up to £55,000 per annum dependent on experience Location: Onsite in Corsham DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
Salary: Up to £55,000 per annum dependent on experience Location: Onsite in London DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
28/05/2024
Full time
Salary: Up to £55,000 per annum dependent on experience Location: Onsite in London DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
Linux/AWS Administrator Contract position Dublin, Ireland (Remote) Great opportunity to work as Linux Administrator for a high profile, well-loved brand within IT Service company, based out of Dublin (Remote working).We are looking for candidates with strong Oracle or Solaris or Red Hat Linux experience to join our exciting team. This is great opportunity for candidates who are looking to take the next steps in their career and join a well know organisation to grow with. Key Responsibilities : Proactive monitoring of managed service components Preventative maintenance Maintenance and administration of the Solaris and Linux environments Maintenance and administration of NetBackup and Commvault environments SAN Storage management and allocation Resolving issues with vendors including Oracle, EMC and Veritas Day to day administration of the Solaris and Linux environments. Manage faults reactively, diagnosing and resolving faults when they arise Manage fault calls assigned to the role Draft and implement agreed Change Requests Maintain software and hardware to supported levels, patching/upgrading as required. Installation, integration and maintenance and administration of central services. Handling complex escalated technical customer or partner issues. On site debugging of complex hardware and/or software issues Support, analysis and proactive monitoring of Network and Servers with appropriate software tools and method. Update and upgrade complex IT products and systems Required Skills: 3+ years proven experience actively working with Oracle or Red Hat Linux and/or Solaris in a production operational environment Fully familiar with standard operational activity including, scheduling, batch run, backup and recovery, Unix Scripting, User Management and Monitoring. Knowledge of the Veritas tool set including Foundation Suite, Clustering and NetBackup. Familiarity with the concepts of Unix storage and ideally have worked with SUN/Oracle, EMC or Disk storage solutions. Cloud technologies including AWS and Azure If interested and to have a detailed discussion please send your CV to (see below) Project People is acting as an Employment Business in relation to this vacancy.
28/05/2024
Project-based
Linux/AWS Administrator Contract position Dublin, Ireland (Remote) Great opportunity to work as Linux Administrator for a high profile, well-loved brand within IT Service company, based out of Dublin (Remote working).We are looking for candidates with strong Oracle or Solaris or Red Hat Linux experience to join our exciting team. This is great opportunity for candidates who are looking to take the next steps in their career and join a well know organisation to grow with. Key Responsibilities : Proactive monitoring of managed service components Preventative maintenance Maintenance and administration of the Solaris and Linux environments Maintenance and administration of NetBackup and Commvault environments SAN Storage management and allocation Resolving issues with vendors including Oracle, EMC and Veritas Day to day administration of the Solaris and Linux environments. Manage faults reactively, diagnosing and resolving faults when they arise Manage fault calls assigned to the role Draft and implement agreed Change Requests Maintain software and hardware to supported levels, patching/upgrading as required. Installation, integration and maintenance and administration of central services. Handling complex escalated technical customer or partner issues. On site debugging of complex hardware and/or software issues Support, analysis and proactive monitoring of Network and Servers with appropriate software tools and method. Update and upgrade complex IT products and systems Required Skills: 3+ years proven experience actively working with Oracle or Red Hat Linux and/or Solaris in a production operational environment Fully familiar with standard operational activity including, scheduling, batch run, backup and recovery, Unix Scripting, User Management and Monitoring. Knowledge of the Veritas tool set including Foundation Suite, Clustering and NetBackup. Familiarity with the concepts of Unix storage and ideally have worked with SUN/Oracle, EMC or Disk storage solutions. Cloud technologies including AWS and Azure If interested and to have a detailed discussion please send your CV to (see below) Project People is acting as an Employment Business in relation to this vacancy.
Your role We are looking for a Solaris/Linux Administrator to join our Remote Infrastructure Management team. Your role will involve: * Proactive monitoring of managed service components * Preventative maintenance * Maintenance and administration of the Solaris and Linux environments * Maintenance and administration of NetBackup and Commvault environments * SAN Storage management and allocation * Resolving issues with vendors including Oracle, Red Hat and Veritas * Day to day administration of the Solaris and Linux environments. * Manage faults reactively, diagnosing and resolving faults when they arise * Manage fault calls assigned to the role * Draft and implement agreed Change Requests * Maintain software and hardware to supported levels, patching/upgrading as required. * Installation, integration and maintenance and administration of central services. * Handling complex escalated technical customer or partner issues. * On site debugging of complex hardware and/or software issues * Support, analysis and proactive monitoring of Network and Servers with appropriate software tools and method. * Update and upgrade complex IT products and systems * Handling and resolving routine tasks and problems * Makes knowledge available to partners and colleagues. * Ownership of assigned tasks and resolution of customer problems within SLA Your experience * 3+ years proven experience actively working with Oracle or Red Hat Linux and/or Solaris in a production operational environment * Fully familiar with standard operational activity including, scheduling, batch run, backup and recovery, Unix Scripting, User Management and Monitoring. * Knowledge of the Veritas tool set including Foundation Suite, Clustering and NetBackup. * Familiarity with the concepts of Unix storage and ideally have worked with SUN/Oracle, EMC or disk storage solutions. * AWS Cloud technologies * A self starter and should be able to operate in customer facing environment with minimal supervision. * Well-developed excellent communication skills both written and verbal, proven experience of technical documentation production, can demonstrate technical leadership Project People is acting as an Employment Business in relation to this vacancy.
28/05/2024
Project-based
Your role We are looking for a Solaris/Linux Administrator to join our Remote Infrastructure Management team. Your role will involve: * Proactive monitoring of managed service components * Preventative maintenance * Maintenance and administration of the Solaris and Linux environments * Maintenance and administration of NetBackup and Commvault environments * SAN Storage management and allocation * Resolving issues with vendors including Oracle, Red Hat and Veritas * Day to day administration of the Solaris and Linux environments. * Manage faults reactively, diagnosing and resolving faults when they arise * Manage fault calls assigned to the role * Draft and implement agreed Change Requests * Maintain software and hardware to supported levels, patching/upgrading as required. * Installation, integration and maintenance and administration of central services. * Handling complex escalated technical customer or partner issues. * On site debugging of complex hardware and/or software issues * Support, analysis and proactive monitoring of Network and Servers with appropriate software tools and method. * Update and upgrade complex IT products and systems * Handling and resolving routine tasks and problems * Makes knowledge available to partners and colleagues. * Ownership of assigned tasks and resolution of customer problems within SLA Your experience * 3+ years proven experience actively working with Oracle or Red Hat Linux and/or Solaris in a production operational environment * Fully familiar with standard operational activity including, scheduling, batch run, backup and recovery, Unix Scripting, User Management and Monitoring. * Knowledge of the Veritas tool set including Foundation Suite, Clustering and NetBackup. * Familiarity with the concepts of Unix storage and ideally have worked with SUN/Oracle, EMC or disk storage solutions. * AWS Cloud technologies * A self starter and should be able to operate in customer facing environment with minimal supervision. * Well-developed excellent communication skills both written and verbal, proven experience of technical documentation production, can demonstrate technical leadership Project People is acting as an Employment Business in relation to this vacancy.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator. Candidate will coach others through education of platform development best practice. The Software Engineer must have a background in SaaS/Low-Code implementation, system administration and can help others to contribute to platform improvements. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Ensure systems and process compliance to regulatory and organizational requirements. Ability to stay on top of industry trends and best practices and propose process and tool changes to take advantage of new developments in the industry. Qualifications: [Required] 5+ years of working experience in IT. [Required] 3+ years of experience in implementing Atlassian products. [Required] Experience with RESTful APIs, JSON, and XML. [Required] Experience with Agile/Scrum or DevOps methodologies. [Preferred] Experience working in Financial Services or otherwise regulated environment. [Preferred] Experience working with SharePoint. [Preferred] Experience with SQL, Python, PowerShell, or other Scripting languages [Preferred] Experience with System and Data Architecture [Preferred] Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools Technical Skills: Problem-solving skills and solution-oriented attitude. Requires a complete understanding of the system development life cycle. Highly motivated to learn new things and motivated by challenges. Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements. Proactive attitude in automating processes as much as possible. Ability to understand the strategic goals of the platforms we support and evaluate customer requests in that context. Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills. Working well with others on the team using effective interpersonal skills. Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. Experience: Bachelors degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. Low code/COTS implementation certifications are desired.
28/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator. Candidate will coach others through education of platform development best practice. The Software Engineer must have a background in SaaS/Low-Code implementation, system administration and can help others to contribute to platform improvements. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Ensure systems and process compliance to regulatory and organizational requirements. Ability to stay on top of industry trends and best practices and propose process and tool changes to take advantage of new developments in the industry. Qualifications: [Required] 5+ years of working experience in IT. [Required] 3+ years of experience in implementing Atlassian products. [Required] Experience with RESTful APIs, JSON, and XML. [Required] Experience with Agile/Scrum or DevOps methodologies. [Preferred] Experience working in Financial Services or otherwise regulated environment. [Preferred] Experience working with SharePoint. [Preferred] Experience with SQL, Python, PowerShell, or other Scripting languages [Preferred] Experience with System and Data Architecture [Preferred] Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools Technical Skills: Problem-solving skills and solution-oriented attitude. Requires a complete understanding of the system development life cycle. Highly motivated to learn new things and motivated by challenges. Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements. Proactive attitude in automating processes as much as possible. Ability to understand the strategic goals of the platforms we support and evaluate customer requests in that context. Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills. Working well with others on the team using effective interpersonal skills. Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. Experience: Bachelors degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. Low code/COTS implementation certifications are desired.