Senior Analog Electronics Engineer - Unleash Your Creativity and Innovation Are you a passionate and skilled analog electronics engineer looking for an opportunity to make a real impact? Lynx is representing a leading technology company seeking a Senior Analog Electronics Engineer to join the team and drive the development of cutting-edge products. In this pivotal role, you will have the freedom to apply your expertise in analog electronics engineering to plan, lead, and execute design tasks with a high degree of independence. Our client encourages creativity and ingenuity in developing technical solutions to complex problems, and you will have the opportunity to work on a wide range of exciting projects. As a Senior Analog Electronics Engineer, you will: Be recognised as an expert in the field of analog electronics Independently formulate technically innovative ideas and approaches Advise and coach less senior engineers, reviewing work for technical accuracy and adequacy Plan and execute work packages, either individually or as a work package owner Collaborate with cross-functional teams and oversee work with development partners To excel in this role, you should possess: Strong expertise in analog design, including low noise amplifiers, op-amp selection, loop stability, discrete transistor circuits, power amplifiers, and filter design Experience with switch mode power supplies, focusing on low noise/EMI, high efficiency, and low power Proficiency in measurement and testing using oscilloscopes, spectrum analysers, vector network analysers, and thermal cameras Knowledge of EMC, radio, and safety regulations (eg, EN 300220, EN61000, EN55011, EN55022) Extensive experience in product development and schematic capture & circuit simulation Additional advantageous skills include: Processor interfacing (USB, I2C, SPI, RS232/485) Digital Signal Processing and mathematical modelling Understanding of ADC/DAC types, usage, and design Experience with battery-powered devices and chargers PCB layout skills and the ability to lead technical teams Qualifications: BSc, BEng, or HND (or equivalent) in analog electronics engineering or a related field MSc, CEng, MIET (or equivalent) is preferred To apply, please submit your CV highlighting your relevant experience and accomplishments. Our client offers competitive compensation, comprehensive benefits, and opportunities for growth and development. Don't miss this exciting opportunity to make your mark in the world of analog electronics engineering Apply now!
07/05/2024
Full time
Senior Analog Electronics Engineer - Unleash Your Creativity and Innovation Are you a passionate and skilled analog electronics engineer looking for an opportunity to make a real impact? Lynx is representing a leading technology company seeking a Senior Analog Electronics Engineer to join the team and drive the development of cutting-edge products. In this pivotal role, you will have the freedom to apply your expertise in analog electronics engineering to plan, lead, and execute design tasks with a high degree of independence. Our client encourages creativity and ingenuity in developing technical solutions to complex problems, and you will have the opportunity to work on a wide range of exciting projects. As a Senior Analog Electronics Engineer, you will: Be recognised as an expert in the field of analog electronics Independently formulate technically innovative ideas and approaches Advise and coach less senior engineers, reviewing work for technical accuracy and adequacy Plan and execute work packages, either individually or as a work package owner Collaborate with cross-functional teams and oversee work with development partners To excel in this role, you should possess: Strong expertise in analog design, including low noise amplifiers, op-amp selection, loop stability, discrete transistor circuits, power amplifiers, and filter design Experience with switch mode power supplies, focusing on low noise/EMI, high efficiency, and low power Proficiency in measurement and testing using oscilloscopes, spectrum analysers, vector network analysers, and thermal cameras Knowledge of EMC, radio, and safety regulations (eg, EN 300220, EN61000, EN55011, EN55022) Extensive experience in product development and schematic capture & circuit simulation Additional advantageous skills include: Processor interfacing (USB, I2C, SPI, RS232/485) Digital Signal Processing and mathematical modelling Understanding of ADC/DAC types, usage, and design Experience with battery-powered devices and chargers PCB layout skills and the ability to lead technical teams Qualifications: BSc, BEng, or HND (or equivalent) in analog electronics engineering or a related field MSc, CEng, MIET (or equivalent) is preferred To apply, please submit your CV highlighting your relevant experience and accomplishments. Our client offers competitive compensation, comprehensive benefits, and opportunities for growth and development. Don't miss this exciting opportunity to make your mark in the world of analog electronics engineering Apply now!
Role: Head of engineering/product lead Salary: £70,000 - £75,000 approximately really depends on skills and experience Location: Dundee Onsite 3x days per week My client is looking for a head of engineering product lead. Will be responsible for taking small physical products to market in the electronics and mechanical sector in a harsh environment. You will need to deal with the manufactures and understand how the physical product is manufactured and understand the quality standards. If you have gone to field with a product this will be a huge advantage as you may need to re-engineer a product and complete root cause analysis and DFMA. Role description and purpose The Head of Product is a critical role. Its purpose is to deliver innovation pipeline; organising, supporting, mentoring and managing a group of dedicated professionals to deliver a series of new propositions that will contribute towards our ambition to deliver integrated solutions that support smart farming and processing operations. We have several propositions in development including a biomass camera, a sea-lice treatment system, a seal detection camera, a novel pump and a waterjet bleeder. These propositions are at various stages of development but share the need to be driven through development to deliver manufacturing ready outcomes. Delivery of these outcomes is critical to our ambition to become a leading provider of value-adding solutions to customers throughout the world. The range of activity to be overseen by the Head of Product extends from verification of market need, through prototyping, to the development and documentation of specifications for manufacturing. Development leadership requires an understanding of the constituent elements of each proposition, including software, electronics, mechanical and power engineering. As well as a capable in-house development team, we have an established network of partners within its supply chain that can be tapped to introduce additional capability and capacity. This role will require significant contact with all members of the senior management team and reports to the Chief Operating Officer. Responsibilities of the role Provide leadership to the company's product team and to those within the supply chain involved in supporting the development of products Support the continuous development of the product team, ensuring that skills and capacity are aligned with the delivery objectives from this business unit Plan for and implement a process that achieves the transition of knowledge and capability from the more experienced members of the product team to new employees Actively manage the relationship between and our 3rd party manufacturing units, to ensure quality and timely delivery. Focusing on the documentation, design artifacts and quality reporting. Liaise with marketing department (and third parties as required) to gather intelligence on customer requirements and case studies Own responsibility for delivering next generation propositions Support the transfer of new proposition designs to manufacturing business unit, to include the provision of all documentation required to build and safely operate the equipment Schedule and define draft budgets for the activities of the product team Maintain an up to date understanding of the regulatory environments within which operates and ensure that new product designs do not breach regulations Promote a culture of health and safety Define OKRs relevant to the role, agree goals with the COO, and deliver Provide periodical reports to the COO on progress against OKRs Experience & Skills: Relevant degree with an engineering background and prior experience of owning the delivery of new value propositions within a fast moving SME environment Ability to effectively work on the delivery of multiple new propositions simultaneously Ability to apply business knowledge to real-world scenarios Leadership capability and effective people manager Planning and management skills Strategic thinker capable of making a meaningful contribution to the direction of the business Problem solving skills and analytical mindset Understanding of budgeting process and financial management Excellent communication skills Pro-active and self-starting Ability to assimilate detailed product knowledge and to disseminate this within the team and to third party supporters as required Presentation capability: written and verbal Technical competencies: Project & task management People management Facilitation & change management Strategic leadership How To Apply? Please send a CV to (see below) People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
03/05/2024
Full time
Role: Head of engineering/product lead Salary: £70,000 - £75,000 approximately really depends on skills and experience Location: Dundee Onsite 3x days per week My client is looking for a head of engineering product lead. Will be responsible for taking small physical products to market in the electronics and mechanical sector in a harsh environment. You will need to deal with the manufactures and understand how the physical product is manufactured and understand the quality standards. If you have gone to field with a product this will be a huge advantage as you may need to re-engineer a product and complete root cause analysis and DFMA. Role description and purpose The Head of Product is a critical role. Its purpose is to deliver innovation pipeline; organising, supporting, mentoring and managing a group of dedicated professionals to deliver a series of new propositions that will contribute towards our ambition to deliver integrated solutions that support smart farming and processing operations. We have several propositions in development including a biomass camera, a sea-lice treatment system, a seal detection camera, a novel pump and a waterjet bleeder. These propositions are at various stages of development but share the need to be driven through development to deliver manufacturing ready outcomes. Delivery of these outcomes is critical to our ambition to become a leading provider of value-adding solutions to customers throughout the world. The range of activity to be overseen by the Head of Product extends from verification of market need, through prototyping, to the development and documentation of specifications for manufacturing. Development leadership requires an understanding of the constituent elements of each proposition, including software, electronics, mechanical and power engineering. As well as a capable in-house development team, we have an established network of partners within its supply chain that can be tapped to introduce additional capability and capacity. This role will require significant contact with all members of the senior management team and reports to the Chief Operating Officer. Responsibilities of the role Provide leadership to the company's product team and to those within the supply chain involved in supporting the development of products Support the continuous development of the product team, ensuring that skills and capacity are aligned with the delivery objectives from this business unit Plan for and implement a process that achieves the transition of knowledge and capability from the more experienced members of the product team to new employees Actively manage the relationship between and our 3rd party manufacturing units, to ensure quality and timely delivery. Focusing on the documentation, design artifacts and quality reporting. Liaise with marketing department (and third parties as required) to gather intelligence on customer requirements and case studies Own responsibility for delivering next generation propositions Support the transfer of new proposition designs to manufacturing business unit, to include the provision of all documentation required to build and safely operate the equipment Schedule and define draft budgets for the activities of the product team Maintain an up to date understanding of the regulatory environments within which operates and ensure that new product designs do not breach regulations Promote a culture of health and safety Define OKRs relevant to the role, agree goals with the COO, and deliver Provide periodical reports to the COO on progress against OKRs Experience & Skills: Relevant degree with an engineering background and prior experience of owning the delivery of new value propositions within a fast moving SME environment Ability to effectively work on the delivery of multiple new propositions simultaneously Ability to apply business knowledge to real-world scenarios Leadership capability and effective people manager Planning and management skills Strategic thinker capable of making a meaningful contribution to the direction of the business Problem solving skills and analytical mindset Understanding of budgeting process and financial management Excellent communication skills Pro-active and self-starting Ability to assimilate detailed product knowledge and to disseminate this within the team and to third party supporters as required Presentation capability: written and verbal Technical competencies: Project & task management People management Facilitation & change management Strategic leadership How To Apply? Please send a CV to (see below) People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
JOB: Working across an Assets and Connections Portfolio, the successful candidate will be responsible for producing and assuring high quality electrical and circuit designs to an agreed scope. Designs to be delivered to cost, time and quality targets. All designs must meet design and CDM standards. These designs could be for APP and/or Connections (non-contestable and contestable) work. The successful candidate will be expected to work as part of a multi-disciplinary team, delivering design technical excellence by ensuring compliance to design, CDM and relevant standards for the regulated network solutions for all APP and Connection schemes. ACCOUNTABILITIES: Production of Electrical Designs and circuit designs (below ground and in air) that can be constructed in compliance with standards and CDM requirements with no supervision and assure others designs. Deliver effective designs, which conform to all relevant Codes of Practice and company and industry standards, in conjunction with Electrical Design. Contribute to the production of technical, commercial and contractual documents for procurement of engineering products. Ensure compliance with all relevant legislation, regulations, and company procedures. Compliance with design assurance and audit processes Preparation of concept and developed design, from specifications and drawings within defined periods. Provide an excellent service to the customer. Work as a Team Player within larger multi-disciplinary teams. Liaise with the operational teams to ensure a smooth process from initial enquiry through to final energisation and project closure. Complying with the requirements of the designer/principal designer as determined by the 2015 CDM Regulations. Ensure design eliminates any hazards which may give rise to risks; and reduce risks from any remaining hazards (in conjunction with CDM). Ensure solutions provide sufficient information about aspects of the design of the network, its construction and maintenance as will adequately assist clients, the CDM team, other designers, and contractors. Supporting and mentoring other members of the team to enhance their technical knowledge and experience. SKILLS, QUALIFICATIONS AND EXPERIENCE: Strong Electrical engineering background and experience in electrical engineering. Knowledge of power system and protection design at 132KV, 33KV, 11KV, and intermediate voltages. Electrical/Circuit Engineering degree or STEM equivalent with proven relevant Electrical/Cable/OHL and substation design experience. Circuit engineering background and extensive experience in EHV circuit design and construction works, ideally within Utility sector. Competence in resolving circuit network issues and ability to provide a sound understanding of company standards and policies and their application to this role. Awareness of current and technological developments in circuit engineering. Extensive Knowledge of design processes and relevant DNO, ENA and International Design Standards including relevant operational aspects to successfully deliver designs. Ability to work with external engineering organisations and customers/stakeholders representing UKPN to best effect. Capable to sign off the designs. A good safety culture and sound understanding of Construction Design and Management (CDM) Regulations and their application in this role. Ability to work unsupervised, set and comply with own targets, and identify and implement innovative cost saving solutions. Good team working skills. A good level of business, environmental, safety, financial, and regulatory awareness. A general appreciation of financial reporting systems. Knowledge of the ISO 9001:2000 and ISO 14001 procedures relevant to the team's activities. Manage (not line manage) and communicate with the CAD team to produce design drawings suitable for construction. Experience of undertaking cable sizing/rating calculations for 11kV up to 132kV networks, for both solidly and cross bonded circuits (including de-rating aspects and short circuit loadings). Experience of undertaking cable pulling calculations for 11kV up to 132kV networks, in line with company standards. Experience in designing joint/pulling bays from 11kV up to 132kV. Experience in designing pilot/fibre cable routes, including splice chambers. Experience in terminations to indoor/outdoor switchgear/cable sealing ends. Experience in route proving, to determine the most cost effective and safest route install. Experience of directional drills and ability to advise/assure requirements accordingly. Excellent communication and organizational skills required, especially in relation to dealing with survey companies to obtain utility search information. Experience with producing Bills of Materials, particularly cable drum lengths, in coordination with pulling calculations. Liaise with Wayleaves and Consents to determine most feasible route. Knowledge of project management. Proficient in the use of Microsoft desktop applications, in particular: Word, Excel, and PowerPoint. Strong interpersonal skills and be competent in written and oral communications. Proficient in the use of AutoCAD and or Micro station. Awareness of current and technological developments in distribution plant and equipment. Input into innovative construction ideas and techniques, which feed into UK Power Networks Green Action Plan. Chartered Engineer or working towards achieving Chartership. PACKAGE: £70,000 - £78,132 - + car + London Allowance + bonus + benefit Annual Leave Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On - scheme providing discount on hundreds of retailers products. Discounted access to sports and social clubs Employee Assistance Programme
03/05/2024
Full time
JOB: Working across an Assets and Connections Portfolio, the successful candidate will be responsible for producing and assuring high quality electrical and circuit designs to an agreed scope. Designs to be delivered to cost, time and quality targets. All designs must meet design and CDM standards. These designs could be for APP and/or Connections (non-contestable and contestable) work. The successful candidate will be expected to work as part of a multi-disciplinary team, delivering design technical excellence by ensuring compliance to design, CDM and relevant standards for the regulated network solutions for all APP and Connection schemes. ACCOUNTABILITIES: Production of Electrical Designs and circuit designs (below ground and in air) that can be constructed in compliance with standards and CDM requirements with no supervision and assure others designs. Deliver effective designs, which conform to all relevant Codes of Practice and company and industry standards, in conjunction with Electrical Design. Contribute to the production of technical, commercial and contractual documents for procurement of engineering products. Ensure compliance with all relevant legislation, regulations, and company procedures. Compliance with design assurance and audit processes Preparation of concept and developed design, from specifications and drawings within defined periods. Provide an excellent service to the customer. Work as a Team Player within larger multi-disciplinary teams. Liaise with the operational teams to ensure a smooth process from initial enquiry through to final energisation and project closure. Complying with the requirements of the designer/principal designer as determined by the 2015 CDM Regulations. Ensure design eliminates any hazards which may give rise to risks; and reduce risks from any remaining hazards (in conjunction with CDM). Ensure solutions provide sufficient information about aspects of the design of the network, its construction and maintenance as will adequately assist clients, the CDM team, other designers, and contractors. Supporting and mentoring other members of the team to enhance their technical knowledge and experience. SKILLS, QUALIFICATIONS AND EXPERIENCE: Strong Electrical engineering background and experience in electrical engineering. Knowledge of power system and protection design at 132KV, 33KV, 11KV, and intermediate voltages. Electrical/Circuit Engineering degree or STEM equivalent with proven relevant Electrical/Cable/OHL and substation design experience. Circuit engineering background and extensive experience in EHV circuit design and construction works, ideally within Utility sector. Competence in resolving circuit network issues and ability to provide a sound understanding of company standards and policies and their application to this role. Awareness of current and technological developments in circuit engineering. Extensive Knowledge of design processes and relevant DNO, ENA and International Design Standards including relevant operational aspects to successfully deliver designs. Ability to work with external engineering organisations and customers/stakeholders representing UKPN to best effect. Capable to sign off the designs. A good safety culture and sound understanding of Construction Design and Management (CDM) Regulations and their application in this role. Ability to work unsupervised, set and comply with own targets, and identify and implement innovative cost saving solutions. Good team working skills. A good level of business, environmental, safety, financial, and regulatory awareness. A general appreciation of financial reporting systems. Knowledge of the ISO 9001:2000 and ISO 14001 procedures relevant to the team's activities. Manage (not line manage) and communicate with the CAD team to produce design drawings suitable for construction. Experience of undertaking cable sizing/rating calculations for 11kV up to 132kV networks, for both solidly and cross bonded circuits (including de-rating aspects and short circuit loadings). Experience of undertaking cable pulling calculations for 11kV up to 132kV networks, in line with company standards. Experience in designing joint/pulling bays from 11kV up to 132kV. Experience in designing pilot/fibre cable routes, including splice chambers. Experience in terminations to indoor/outdoor switchgear/cable sealing ends. Experience in route proving, to determine the most cost effective and safest route install. Experience of directional drills and ability to advise/assure requirements accordingly. Excellent communication and organizational skills required, especially in relation to dealing with survey companies to obtain utility search information. Experience with producing Bills of Materials, particularly cable drum lengths, in coordination with pulling calculations. Liaise with Wayleaves and Consents to determine most feasible route. Knowledge of project management. Proficient in the use of Microsoft desktop applications, in particular: Word, Excel, and PowerPoint. Strong interpersonal skills and be competent in written and oral communications. Proficient in the use of AutoCAD and or Micro station. Awareness of current and technological developments in distribution plant and equipment. Input into innovative construction ideas and techniques, which feed into UK Power Networks Green Action Plan. Chartered Engineer or working towards achieving Chartership. PACKAGE: £70,000 - £78,132 - + car + London Allowance + bonus + benefit Annual Leave Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On - scheme providing discount on hundreds of retailers products. Discounted access to sports and social clubs Employee Assistance Programme
Ideal location - East London Salary - £25000 - £27000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: medium size van + Parking cards and Fuel cards + Pension Start date - ASAP We have an exciting opportunity for a field service engineer to join a blue chip organisation on a permanent basis in East London. * Travel between a wide variety of customer sites to provide IT Support Services to meet contractual requirements * Provide support services for a range of IT equipment including but not limited to PCs, laptops, tablets, printers, peripherals and point of sales systems * Perform on site installations and troubleshooting on a wide range of products in a software or hardware environment * Obtain/maintain a set of vendor certifications as required to perform the role * Follow documented procedures and provide constructive feedback for continuous improvement * Always adhere to safety and electric static discharge (ESD) precautions * Complete all relevant documentation and provide quality updates as required for each site visit in timely manner as set out * Participate in the on-call rota which includes mornings, evenings and weekends (on call allowances apply) * Providing support services into the wider teams within the Integrated Technology Solutions department * Demonstrate flexibility to work overtime to meet the contractual needs of the client, when necessary. Overtime rates apply Qualifications Skills and Experience * Experience with installing, troubleshooting, and fixing a variety of hardware devices including end user computing, PCs, laptops, tablets, printer & peripherals * Ability to install and configure software as per customer requirements * Hold relevant and current vendor certifications such as Dell, Lenovo, IBM & HP * Good all-round understanding of hardware maintenance/break-fix * Hold a full UK Driving Licence * Essential to obtain/hold UK security clearances such as SC and NPPV3 as required to attend external and varied customer base * Quality focused with excellent attention to detail * Capable of working independently and remotely on a wide range of products * Methodical and quality-minded with a right-first time approach to all work but able to recognise when to request support * Passionate, professional, with a 'can-do' attitude who works on own initiative or as a team towards agreed common goals. * Results-oriented with a track record of success for achieving and exceeding goals * Physical strength and dexterity to carry IT equipment and work in awkward or tight spaces * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * Hardware Break fix experience * Would suit an ambitions engineer wanting to get a foot on the ladder of Field services break fix (chance to train up and become a Senior Engineer) * Driving is a big part of the job - Full UK Manual Driving licence required "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
01/05/2024
Full time
Ideal location - East London Salary - £25000 - £27000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: medium size van + Parking cards and Fuel cards + Pension Start date - ASAP We have an exciting opportunity for a field service engineer to join a blue chip organisation on a permanent basis in East London. * Travel between a wide variety of customer sites to provide IT Support Services to meet contractual requirements * Provide support services for a range of IT equipment including but not limited to PCs, laptops, tablets, printers, peripherals and point of sales systems * Perform on site installations and troubleshooting on a wide range of products in a software or hardware environment * Obtain/maintain a set of vendor certifications as required to perform the role * Follow documented procedures and provide constructive feedback for continuous improvement * Always adhere to safety and electric static discharge (ESD) precautions * Complete all relevant documentation and provide quality updates as required for each site visit in timely manner as set out * Participate in the on-call rota which includes mornings, evenings and weekends (on call allowances apply) * Providing support services into the wider teams within the Integrated Technology Solutions department * Demonstrate flexibility to work overtime to meet the contractual needs of the client, when necessary. Overtime rates apply Qualifications Skills and Experience * Experience with installing, troubleshooting, and fixing a variety of hardware devices including end user computing, PCs, laptops, tablets, printer & peripherals * Ability to install and configure software as per customer requirements * Hold relevant and current vendor certifications such as Dell, Lenovo, IBM & HP * Good all-round understanding of hardware maintenance/break-fix * Hold a full UK Driving Licence * Essential to obtain/hold UK security clearances such as SC and NPPV3 as required to attend external and varied customer base * Quality focused with excellent attention to detail * Capable of working independently and remotely on a wide range of products * Methodical and quality-minded with a right-first time approach to all work but able to recognise when to request support * Passionate, professional, with a 'can-do' attitude who works on own initiative or as a team towards agreed common goals. * Results-oriented with a track record of success for achieving and exceeding goals * Physical strength and dexterity to carry IT equipment and work in awkward or tight spaces * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * Hardware Break fix experience * Would suit an ambitions engineer wanting to get a foot on the ladder of Field services break fix (chance to train up and become a Senior Engineer) * Driving is a big part of the job - Full UK Manual Driving licence required "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
30/04/2024
Full time
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. 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