Global Technology Solutions Ltd
Antrim, County Antrim
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
22/04/2024
Full time
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Senior Analog Electronics Engineer - Unleash Your Creativity and Innovation Are you a passionate and skilled analog electronics engineer looking for an opportunity to make a real impact? Lynx is representing a leading technology company seeking a Senior Analog Electronics Engineer to join the team and drive the development of cutting-edge products. In this pivotal role, you will have the freedom to apply your expertise in analog electronics engineering to plan, lead, and execute design tasks with a high degree of independence. Our client encourages creativity and ingenuity in developing technical solutions to complex problems, and you will have the opportunity to work on a wide range of exciting projects. As a Senior Analog Electronics Engineer, you will: Be recognised as an expert in the field of analog electronics Independently formulate technically innovative ideas and approaches Advise and coach less senior engineers, reviewing work for technical accuracy and adequacy Plan and execute work packages, either individually or as a work package owner Collaborate with cross-functional teams and oversee work with development partners To excel in this role, you should possess: Strong expertise in analog design, including low noise amplifiers, op-amp selection, loop stability, discrete transistor circuits, power amplifiers, and filter design Experience with switch mode power supplies, focusing on low noise/EMI, high efficiency, and low power Proficiency in measurement and testing using oscilloscopes, spectrum analysers, vector network analysers, and thermal cameras Knowledge of EMC, radio, and safety regulations (eg, EN 300220, EN61000, EN55011, EN55022) Extensive experience in product development and schematic capture & circuit simulation Additional advantageous skills include: Processor interfacing (USB, I2C, SPI, RS232/485) Digital Signal Processing and mathematical modelling Understanding of ADC/DAC types, usage, and design Experience with battery-powered devices and chargers PCB layout skills and the ability to lead technical teams Qualifications: BSc, BEng, or HND (or equivalent) in analog electronics engineering or a related field MSc, CEng, MIET (or equivalent) is preferred To apply, please submit your CV highlighting your relevant experience and accomplishments. Our client offers competitive compensation, comprehensive benefits, and opportunities for growth and development. Don't miss this exciting opportunity to make your mark in the world of analog electronics engineering Apply now!
22/04/2024
Full time
Senior Analog Electronics Engineer - Unleash Your Creativity and Innovation Are you a passionate and skilled analog electronics engineer looking for an opportunity to make a real impact? Lynx is representing a leading technology company seeking a Senior Analog Electronics Engineer to join the team and drive the development of cutting-edge products. In this pivotal role, you will have the freedom to apply your expertise in analog electronics engineering to plan, lead, and execute design tasks with a high degree of independence. Our client encourages creativity and ingenuity in developing technical solutions to complex problems, and you will have the opportunity to work on a wide range of exciting projects. As a Senior Analog Electronics Engineer, you will: Be recognised as an expert in the field of analog electronics Independently formulate technically innovative ideas and approaches Advise and coach less senior engineers, reviewing work for technical accuracy and adequacy Plan and execute work packages, either individually or as a work package owner Collaborate with cross-functional teams and oversee work with development partners To excel in this role, you should possess: Strong expertise in analog design, including low noise amplifiers, op-amp selection, loop stability, discrete transistor circuits, power amplifiers, and filter design Experience with switch mode power supplies, focusing on low noise/EMI, high efficiency, and low power Proficiency in measurement and testing using oscilloscopes, spectrum analysers, vector network analysers, and thermal cameras Knowledge of EMC, radio, and safety regulations (eg, EN 300220, EN61000, EN55011, EN55022) Extensive experience in product development and schematic capture & circuit simulation Additional advantageous skills include: Processor interfacing (USB, I2C, SPI, RS232/485) Digital Signal Processing and mathematical modelling Understanding of ADC/DAC types, usage, and design Experience with battery-powered devices and chargers PCB layout skills and the ability to lead technical teams Qualifications: BSc, BEng, or HND (or equivalent) in analog electronics engineering or a related field MSc, CEng, MIET (or equivalent) is preferred To apply, please submit your CV highlighting your relevant experience and accomplishments. Our client offers competitive compensation, comprehensive benefits, and opportunities for growth and development. Don't miss this exciting opportunity to make your mark in the world of analog electronics engineering Apply now!
Are you willing and able to obtain security clearance? Do you have experience working within Nuclear (Or any other highly regulated sector)? Do you have optioneering, Feasibility and FEED experience? Do you have design delivery experience, involving conceptual designs and FEED of complex process facilities and plant design? Description As a member of the design team, you will work with one of our key clients in the Nuclear sector, delivering to our Client's multiple customers, Front End Engineering Design (FEED) including technical feasibility and best available technology (BAT) studies. You will act as C&I lead engineer in the delivery of Conceptual and Basic Design of new build or modifications of (production) facilities; providing directions and oversight regarding design development to third party engineering service providers. Providing your expert knowledge and advice, from a technical seniority perspective, you will manage Plant Design requirement specifications, including Asset protection and management strategy, CapEx plans, Safety and Learning from Experience. You will be part of developing the Client's Group design standards to meet world class safety standards, site license requirements and providing competitive advantages to be supplier of choice in the Nuclear (Enrichment) business. This role will require some onsite working initially, with a hybrid approach thereafter. Responsibilities Ensure advanced plant designs comprises safety features based on best industrial practice and lessons learnt from the (nuclear) business. Determine C&I (automation) design engineering aspects, options and evaluation in contribution to feasibility/optioneering/best available technology studies. Delivery of Conceptual Design and Design Specifications with focus on C&I expertise area. Delivery of Basic Design packages concerning Core Plant Technology (CPT) with respect to C&I systems and equipment. Provide directions and oversight concerning Detailed Design and supplier manufacturing quality processes on request of site or group project managers. Define and maintain Core Plant Technology (CPT) design expertise on the basis of Client's best (safety) practice and world class state of the art technology (Design Technology Excellence Centre). Requirements Bachelor's degree in Electronics, Computer Science, Process Automation or Robotics. Any other equivalent in combination with a Professional Engineer (PE) license obtained by accredited examination in associated areas. Recognized specialist in expertise area; high, in-depth level of knowledge and problem solving capabilities. Demonstrable track record in successful design delivery involving conceptual designs and FEED of complex process facilities. Minimum of 3 years in role of lead engineer and/or design engineering manager. Specific knowhow and technical skills Ability to model and simulate complex stationary and dynamic integrated process systems with respect to process and mechanical requirements, design starting points. C&I (automation) expertise in process industry. Capability to analyse (measurement) data of complex process systems to solve or improve performance and understand (root) cause of events. ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
19/04/2024
Project-based
Are you willing and able to obtain security clearance? Do you have experience working within Nuclear (Or any other highly regulated sector)? Do you have optioneering, Feasibility and FEED experience? Do you have design delivery experience, involving conceptual designs and FEED of complex process facilities and plant design? Description As a member of the design team, you will work with one of our key clients in the Nuclear sector, delivering to our Client's multiple customers, Front End Engineering Design (FEED) including technical feasibility and best available technology (BAT) studies. You will act as C&I lead engineer in the delivery of Conceptual and Basic Design of new build or modifications of (production) facilities; providing directions and oversight regarding design development to third party engineering service providers. Providing your expert knowledge and advice, from a technical seniority perspective, you will manage Plant Design requirement specifications, including Asset protection and management strategy, CapEx plans, Safety and Learning from Experience. You will be part of developing the Client's Group design standards to meet world class safety standards, site license requirements and providing competitive advantages to be supplier of choice in the Nuclear (Enrichment) business. This role will require some onsite working initially, with a hybrid approach thereafter. Responsibilities Ensure advanced plant designs comprises safety features based on best industrial practice and lessons learnt from the (nuclear) business. Determine C&I (automation) design engineering aspects, options and evaluation in contribution to feasibility/optioneering/best available technology studies. Delivery of Conceptual Design and Design Specifications with focus on C&I expertise area. Delivery of Basic Design packages concerning Core Plant Technology (CPT) with respect to C&I systems and equipment. Provide directions and oversight concerning Detailed Design and supplier manufacturing quality processes on request of site or group project managers. Define and maintain Core Plant Technology (CPT) design expertise on the basis of Client's best (safety) practice and world class state of the art technology (Design Technology Excellence Centre). Requirements Bachelor's degree in Electronics, Computer Science, Process Automation or Robotics. Any other equivalent in combination with a Professional Engineer (PE) license obtained by accredited examination in associated areas. Recognized specialist in expertise area; high, in-depth level of knowledge and problem solving capabilities. Demonstrable track record in successful design delivery involving conceptual designs and FEED of complex process facilities. Minimum of 3 years in role of lead engineer and/or design engineering manager. Specific knowhow and technical skills Ability to model and simulate complex stationary and dynamic integrated process systems with respect to process and mechanical requirements, design starting points. C&I (automation) expertise in process industry. Capability to analyse (measurement) data of complex process systems to solve or improve performance and understand (root) cause of events. ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
Are you willing and able to obtain security clearance? Do you have experience working within Nuclear (Or any other highly regulated sector)? Do you have optioneering, Feasibility and FEED experience? Do you have experience in delivering Conceptual Design and Basic design packages relating to C&I systems and equipment? Description As a member of the design team, you will work with one of our key clients in the Nuclear sector, delivering to our Client's multiple customers, Front End Engineering Design (FEED) including technical feasibility and best available technology (BAT) studies. You will act as C&I lead engineer in the delivery of Conceptual and Basic Design of new build or modifications of (production) facilities; providing directions and oversight regarding design development to third party engineering service providers. Providing your expert knowledge and advice, from a technical seniority perspective, you will manage Plant Design requirement specifications, including Asset protection and management strategy, CapEx plans, Safety and Learning from Experience. You will be part of developing the Client's Group design standards to meet world class safety standards, site license requirements and providing competitive advantages to be supplier of choice in the Nuclear (Enrichment) business. This role will require some onsite working initially, with a hybrid approach thereafter. Responsibilities Ensure advanced plant designs comprises safety features based on best industrial practice and lessons learnt from the (nuclear) business. Determine C&I (automation) design engineering aspects, options and evaluation in contribution to feasibility/optioneering/best available technology studies. Delivery of Conceptual Design and Design Specifications with focus on C&I expertise area. Delivery of Basic Design packages concerning Core Plant Technology (CPT) with respect to C&I systems and equipment. Provide directions and oversight concerning Detailed Design and supplier manufacturing quality processes on request of site or group project managers. Define and maintain Core Plant Technology (CPT) design expertise on the basis of Client's best (safety) practice and world class state of the art technology (Design Technology Excellence Centre). Requirements Bachelor's degree in Electronics, Computer Science, Process Automation or Robotics. Any other equivalent in combination with a Professional Engineer (PE) license obtained by accredited examination in associated areas. Recognized specialist in expertise area; high, in-depth level of knowledge and problem solving capabilities. Demonstrable track record in successful design delivery involving conceptual designs and FEED of complex process facilities. Minimum of 3 years in role of lead engineer and/or design engineering manager. Specific knowhow and technical skills Ability to model and simulate complex stationary and dynamic integrated process systems with respect to process and mechanical requirements, design starting points. C&I (automation) expertise in process industry. Capability to analyse (measurement) data of complex process systems to solve or improve performance and understand (root) cause of events. ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
19/04/2024
Project-based
Are you willing and able to obtain security clearance? Do you have experience working within Nuclear (Or any other highly regulated sector)? Do you have optioneering, Feasibility and FEED experience? Do you have experience in delivering Conceptual Design and Basic design packages relating to C&I systems and equipment? Description As a member of the design team, you will work with one of our key clients in the Nuclear sector, delivering to our Client's multiple customers, Front End Engineering Design (FEED) including technical feasibility and best available technology (BAT) studies. You will act as C&I lead engineer in the delivery of Conceptual and Basic Design of new build or modifications of (production) facilities; providing directions and oversight regarding design development to third party engineering service providers. Providing your expert knowledge and advice, from a technical seniority perspective, you will manage Plant Design requirement specifications, including Asset protection and management strategy, CapEx plans, Safety and Learning from Experience. You will be part of developing the Client's Group design standards to meet world class safety standards, site license requirements and providing competitive advantages to be supplier of choice in the Nuclear (Enrichment) business. This role will require some onsite working initially, with a hybrid approach thereafter. Responsibilities Ensure advanced plant designs comprises safety features based on best industrial practice and lessons learnt from the (nuclear) business. Determine C&I (automation) design engineering aspects, options and evaluation in contribution to feasibility/optioneering/best available technology studies. Delivery of Conceptual Design and Design Specifications with focus on C&I expertise area. Delivery of Basic Design packages concerning Core Plant Technology (CPT) with respect to C&I systems and equipment. Provide directions and oversight concerning Detailed Design and supplier manufacturing quality processes on request of site or group project managers. Define and maintain Core Plant Technology (CPT) design expertise on the basis of Client's best (safety) practice and world class state of the art technology (Design Technology Excellence Centre). Requirements Bachelor's degree in Electronics, Computer Science, Process Automation or Robotics. Any other equivalent in combination with a Professional Engineer (PE) license obtained by accredited examination in associated areas. Recognized specialist in expertise area; high, in-depth level of knowledge and problem solving capabilities. Demonstrable track record in successful design delivery involving conceptual designs and FEED of complex process facilities. Minimum of 3 years in role of lead engineer and/or design engineering manager. Specific knowhow and technical skills Ability to model and simulate complex stationary and dynamic integrated process systems with respect to process and mechanical requirements, design starting points. C&I (automation) expertise in process industry. Capability to analyse (measurement) data of complex process systems to solve or improve performance and understand (root) cause of events. ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.