Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
03/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
03/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
IT Project Manager Initial freelance contract until end of 2024 + extensions 100% remote possible Our client: Provides High Performance Mixed Signal and Standard Product solutions that leverage its leading RF, Analog, Power Management, Interface, Security and Digital Processing expertise. These innovations are used in a wide range of automotive, identification, wireless infrastructure, lighting, industrial, mobile, consumer and computing applications. A global semiconductor company with operations in more than 45 countries, over 45.000 employees and a revenue of over $10 billion. Department: The department Generic IT Solutions is providing IT infrastructure Services and develops new advanced infrastructure services for our client. Services include IAAS, Connectivity & Telecom, Workplace and support, IAM, and collaboration. The operational services are provided by global external partners. On behalf of our client, the IT Infrastructure Solutions team develops solutions which include architecture, design, roadmap and infrastructure standards. The team is responsible for running IT improvement and innovation projects (eg SDDC, ), as well as globally service delivery management. Project/Job Summary: You will work on the Modern Workplace (Intune) and Linux projects and will be responsible for deploying the product into Production (enrolling new users, migrating existing ones, etc.). The definition of a Modern Workplace is an operational setup which has been professionally designed to meet both the physical and technological needs of both your business and its employees. A Modern Workplace drives company-wide business transformation by utilizing the latest Microsoft technology to power and streamline business operations and empower employees to do their best work around the clock. You will be part of a team managing the project through all phases of the product life cycle from definition to launch and as previously stated your responsibility will be for the deploy/launch phase You will work closely with a worldwide diverse group of engineers, vendors, and subcontractors. You will assist business managers and technical teams in overseeing adherence to established processes, scheduling, risk management, agendas, minutes, action item tracking and project reporting. Responsibilities: . Collaborate with stakeholders to understand their MDM/Linux needs and objectives. . Prepare weekly reports tracking project progress/stakeholder management. . Develop comprehensive project plans, timelines, and budgets. . Conduct risk assessment and develop mitigation strategies. . Serve as the primary point of contact, maintaining communication to provide project updates and concerns. . Manage expectations and ensure alignment between project stakeholders, including internal teams, external vendors and users. . Monitor project progress against established timelines and budgets. . Identify and address issues and risks proactively, implement corrective actions. . Work on the Adoption and Change area in order to prepare and facilitate the rollout. . Rollout/Deploy mobile device management and Linux throughout the estate (7k+ devices) . Ability to work in an agile environment and leading an agile team . Proficient in activity and resource planning - Excellent time management skills - Effective organization and team motivation skills - Experience with Organizational Change mgmt. and Stakeholder mgmt. practices Preferred Skills: . SAFe PO/PM certified . Experience with device management tools is a plus . Experience with project scheduling tools such as MS Project . MBA or business acumen . Experience in ServiceNow ticket platforms . Experience with O365/ProPlus Soft skills: . Excellent communication skills, both written and verbal . Excellent leadership skills . Detailed oriented self-motivated individual who adapts well to change . Candidate must be able to adjust work schedule when required to support morning or evening calls
03/05/2024
Project-based
IT Project Manager Initial freelance contract until end of 2024 + extensions 100% remote possible Our client: Provides High Performance Mixed Signal and Standard Product solutions that leverage its leading RF, Analog, Power Management, Interface, Security and Digital Processing expertise. These innovations are used in a wide range of automotive, identification, wireless infrastructure, lighting, industrial, mobile, consumer and computing applications. A global semiconductor company with operations in more than 45 countries, over 45.000 employees and a revenue of over $10 billion. Department: The department Generic IT Solutions is providing IT infrastructure Services and develops new advanced infrastructure services for our client. Services include IAAS, Connectivity & Telecom, Workplace and support, IAM, and collaboration. The operational services are provided by global external partners. On behalf of our client, the IT Infrastructure Solutions team develops solutions which include architecture, design, roadmap and infrastructure standards. The team is responsible for running IT improvement and innovation projects (eg SDDC, ), as well as globally service delivery management. Project/Job Summary: You will work on the Modern Workplace (Intune) and Linux projects and will be responsible for deploying the product into Production (enrolling new users, migrating existing ones, etc.). The definition of a Modern Workplace is an operational setup which has been professionally designed to meet both the physical and technological needs of both your business and its employees. A Modern Workplace drives company-wide business transformation by utilizing the latest Microsoft technology to power and streamline business operations and empower employees to do their best work around the clock. You will be part of a team managing the project through all phases of the product life cycle from definition to launch and as previously stated your responsibility will be for the deploy/launch phase You will work closely with a worldwide diverse group of engineers, vendors, and subcontractors. You will assist business managers and technical teams in overseeing adherence to established processes, scheduling, risk management, agendas, minutes, action item tracking and project reporting. Responsibilities: . Collaborate with stakeholders to understand their MDM/Linux needs and objectives. . Prepare weekly reports tracking project progress/stakeholder management. . Develop comprehensive project plans, timelines, and budgets. . Conduct risk assessment and develop mitigation strategies. . Serve as the primary point of contact, maintaining communication to provide project updates and concerns. . Manage expectations and ensure alignment between project stakeholders, including internal teams, external vendors and users. . Monitor project progress against established timelines and budgets. . Identify and address issues and risks proactively, implement corrective actions. . Work on the Adoption and Change area in order to prepare and facilitate the rollout. . Rollout/Deploy mobile device management and Linux throughout the estate (7k+ devices) . Ability to work in an agile environment and leading an agile team . Proficient in activity and resource planning - Excellent time management skills - Effective organization and team motivation skills - Experience with Organizational Change mgmt. and Stakeholder mgmt. practices Preferred Skills: . SAFe PO/PM certified . Experience with device management tools is a plus . Experience with project scheduling tools such as MS Project . MBA or business acumen . Experience in ServiceNow ticket platforms . Experience with O365/ProPlus Soft skills: . Excellent communication skills, both written and verbal . Excellent leadership skills . Detailed oriented self-motivated individual who adapts well to change . Candidate must be able to adjust work schedule when required to support morning or evening calls
Role: Head of engineering/product lead Salary: £70,000 - £75,000 approximately really depends on skills and experience Location: Dundee Onsite 3x days per week My client is looking for a head of engineering product lead. Will be responsible for taking small physical products to market in the electronics and mechanical sector in a harsh environment. You will need to deal with the manufactures and understand how the physical product is manufactured and understand the quality standards. If you have gone to field with a product this will be a huge advantage as you may need to re-engineer a product and complete root cause analysis and DFMA. Role description and purpose The Head of Product is a critical role. Its purpose is to deliver innovation pipeline; organising, supporting, mentoring and managing a group of dedicated professionals to deliver a series of new propositions that will contribute towards our ambition to deliver integrated solutions that support smart farming and processing operations. We have several propositions in development including a biomass camera, a sea-lice treatment system, a seal detection camera, a novel pump and a waterjet bleeder. These propositions are at various stages of development but share the need to be driven through development to deliver manufacturing ready outcomes. Delivery of these outcomes is critical to our ambition to become a leading provider of value-adding solutions to customers throughout the world. The range of activity to be overseen by the Head of Product extends from verification of market need, through prototyping, to the development and documentation of specifications for manufacturing. Development leadership requires an understanding of the constituent elements of each proposition, including software, electronics, mechanical and power engineering. As well as a capable in-house development team, we have an established network of partners within its supply chain that can be tapped to introduce additional capability and capacity. This role will require significant contact with all members of the senior management team and reports to the Chief Operating Officer. Responsibilities of the role Provide leadership to the company's product team and to those within the supply chain involved in supporting the development of products Support the continuous development of the product team, ensuring that skills and capacity are aligned with the delivery objectives from this business unit Plan for and implement a process that achieves the transition of knowledge and capability from the more experienced members of the product team to new employees Actively manage the relationship between and our 3rd party manufacturing units, to ensure quality and timely delivery. Focusing on the documentation, design artifacts and quality reporting. Liaise with marketing department (and third parties as required) to gather intelligence on customer requirements and case studies Own responsibility for delivering next generation propositions Support the transfer of new proposition designs to manufacturing business unit, to include the provision of all documentation required to build and safely operate the equipment Schedule and define draft budgets for the activities of the product team Maintain an up to date understanding of the regulatory environments within which operates and ensure that new product designs do not breach regulations Promote a culture of health and safety Define OKRs relevant to the role, agree goals with the COO, and deliver Provide periodical reports to the COO on progress against OKRs Experience & Skills: Relevant degree with an engineering background and prior experience of owning the delivery of new value propositions within a fast moving SME environment Ability to effectively work on the delivery of multiple new propositions simultaneously Ability to apply business knowledge to real-world scenarios Leadership capability and effective people manager Planning and management skills Strategic thinker capable of making a meaningful contribution to the direction of the business Problem solving skills and analytical mindset Understanding of budgeting process and financial management Excellent communication skills Pro-active and self-starting Ability to assimilate detailed product knowledge and to disseminate this within the team and to third party supporters as required Presentation capability: written and verbal Technical competencies: Project & task management People management Facilitation & change management Strategic leadership How To Apply? Please send a CV to (see below) People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
03/05/2024
Full time
Role: Head of engineering/product lead Salary: £70,000 - £75,000 approximately really depends on skills and experience Location: Dundee Onsite 3x days per week My client is looking for a head of engineering product lead. Will be responsible for taking small physical products to market in the electronics and mechanical sector in a harsh environment. You will need to deal with the manufactures and understand how the physical product is manufactured and understand the quality standards. If you have gone to field with a product this will be a huge advantage as you may need to re-engineer a product and complete root cause analysis and DFMA. Role description and purpose The Head of Product is a critical role. Its purpose is to deliver innovation pipeline; organising, supporting, mentoring and managing a group of dedicated professionals to deliver a series of new propositions that will contribute towards our ambition to deliver integrated solutions that support smart farming and processing operations. We have several propositions in development including a biomass camera, a sea-lice treatment system, a seal detection camera, a novel pump and a waterjet bleeder. These propositions are at various stages of development but share the need to be driven through development to deliver manufacturing ready outcomes. Delivery of these outcomes is critical to our ambition to become a leading provider of value-adding solutions to customers throughout the world. The range of activity to be overseen by the Head of Product extends from verification of market need, through prototyping, to the development and documentation of specifications for manufacturing. Development leadership requires an understanding of the constituent elements of each proposition, including software, electronics, mechanical and power engineering. As well as a capable in-house development team, we have an established network of partners within its supply chain that can be tapped to introduce additional capability and capacity. This role will require significant contact with all members of the senior management team and reports to the Chief Operating Officer. Responsibilities of the role Provide leadership to the company's product team and to those within the supply chain involved in supporting the development of products Support the continuous development of the product team, ensuring that skills and capacity are aligned with the delivery objectives from this business unit Plan for and implement a process that achieves the transition of knowledge and capability from the more experienced members of the product team to new employees Actively manage the relationship between and our 3rd party manufacturing units, to ensure quality and timely delivery. Focusing on the documentation, design artifacts and quality reporting. Liaise with marketing department (and third parties as required) to gather intelligence on customer requirements and case studies Own responsibility for delivering next generation propositions Support the transfer of new proposition designs to manufacturing business unit, to include the provision of all documentation required to build and safely operate the equipment Schedule and define draft budgets for the activities of the product team Maintain an up to date understanding of the regulatory environments within which operates and ensure that new product designs do not breach regulations Promote a culture of health and safety Define OKRs relevant to the role, agree goals with the COO, and deliver Provide periodical reports to the COO on progress against OKRs Experience & Skills: Relevant degree with an engineering background and prior experience of owning the delivery of new value propositions within a fast moving SME environment Ability to effectively work on the delivery of multiple new propositions simultaneously Ability to apply business knowledge to real-world scenarios Leadership capability and effective people manager Planning and management skills Strategic thinker capable of making a meaningful contribution to the direction of the business Problem solving skills and analytical mindset Understanding of budgeting process and financial management Excellent communication skills Pro-active and self-starting Ability to assimilate detailed product knowledge and to disseminate this within the team and to third party supporters as required Presentation capability: written and verbal Technical competencies: Project & task management People management Facilitation & change management Strategic leadership How To Apply? Please send a CV to (see below) People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
ARM (Advanced Resource Managers)
Corsham, Wiltshire
Lead Mechanical Engineer (Assembly, Integration & Testing) Corsham 12-month contract Paying up to £45p/h (Umbrella) ARM have partnered with an Aerospace client who are looking for an experienced AIT engineer to work out of their manufacturing site based in Corsham. As the AIT Lead Engineer, you'll be responsible for leading the Mechanical team and ensuring all engineering concepts are delivered to the shop floor. Responsibilities: * Leading a team of AIT engineers on specific projects as well as planning the mechanical team's activities on a weekly basis. * Responsible for the Mechanical Satellite element and lead the mechanical team on an ENS project through Phases 'A - E' * Produce specs from test requirements, write test plans, DDV, plans, AIT plans, test procedures, and test reports. * Control of all project MGSE, flight & support equipment * Produce MGSE requirement specs from test requirements, operating and maintaining MGSE. * Alignment - producing test procedures and operating and maintaining optical alignment equipment. * Designing test equipment, overseeing its manufacture, and commissioning * Mechanical handling of spacecraft, instruments, payloads, solar arrays, antennas etc * Prepare and carry out environmental tests (Vibration, Acoustic, Mass properties, Thermal) at unit, subsystem, instrument, and spacecraft levels. * Install and validate test instrumentation. * Support propulsion testing * Handling and installation of thermal hardware * Mechanical integration and testing of electronic units, subsystems and instruments, mechanisms, antennas, solar arrays, mechanical sub-systems, instruments, payloads, and spacecraft and control the documentation associated with performing these tasks. * Pyrotechnic handling, installation, and safety * Plan and control the workload of the AIT team consisting of engineers and technicians. * Be able to travel overseas to work for short periods (typically 2-3 months, could be 6-7 months on occasions) * Be able to integrate quickly and easily into an AIT team. Experience required: * Appreciation of satellite integration processes and project phases * Use of SAP or other ERP System * Understanding of build documentation and the need for it * Driving build quality through review of processes and implementation of improvements * Managing a team during day-to-day activities ensuring work is completed on time and the correct standard. * Controlling and delivery of projects to budget and schedule * Face-to-face dealings with customers and suppliers * Worked in volatile, high-pressure environments to resolve technical and personnel conflicts. * Spacecraft Mechanical testing on prime projects is essential. * Leading other team members * Production of MGSE specs and operation of MGSE and flight HW * Production of high-quality documentation (test specs, test plans, test procedures, AIT Plans, DDV plans) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
03/05/2024
Project-based
Lead Mechanical Engineer (Assembly, Integration & Testing) Corsham 12-month contract Paying up to £45p/h (Umbrella) ARM have partnered with an Aerospace client who are looking for an experienced AIT engineer to work out of their manufacturing site based in Corsham. As the AIT Lead Engineer, you'll be responsible for leading the Mechanical team and ensuring all engineering concepts are delivered to the shop floor. Responsibilities: * Leading a team of AIT engineers on specific projects as well as planning the mechanical team's activities on a weekly basis. * Responsible for the Mechanical Satellite element and lead the mechanical team on an ENS project through Phases 'A - E' * Produce specs from test requirements, write test plans, DDV, plans, AIT plans, test procedures, and test reports. * Control of all project MGSE, flight & support equipment * Produce MGSE requirement specs from test requirements, operating and maintaining MGSE. * Alignment - producing test procedures and operating and maintaining optical alignment equipment. * Designing test equipment, overseeing its manufacture, and commissioning * Mechanical handling of spacecraft, instruments, payloads, solar arrays, antennas etc * Prepare and carry out environmental tests (Vibration, Acoustic, Mass properties, Thermal) at unit, subsystem, instrument, and spacecraft levels. * Install and validate test instrumentation. * Support propulsion testing * Handling and installation of thermal hardware * Mechanical integration and testing of electronic units, subsystems and instruments, mechanisms, antennas, solar arrays, mechanical sub-systems, instruments, payloads, and spacecraft and control the documentation associated with performing these tasks. * Pyrotechnic handling, installation, and safety * Plan and control the workload of the AIT team consisting of engineers and technicians. * Be able to travel overseas to work for short periods (typically 2-3 months, could be 6-7 months on occasions) * Be able to integrate quickly and easily into an AIT team. Experience required: * Appreciation of satellite integration processes and project phases * Use of SAP or other ERP System * Understanding of build documentation and the need for it * Driving build quality through review of processes and implementation of improvements * Managing a team during day-to-day activities ensuring work is completed on time and the correct standard. * Controlling and delivery of projects to budget and schedule * Face-to-face dealings with customers and suppliers * Worked in volatile, high-pressure environments to resolve technical and personnel conflicts. * Spacecraft Mechanical testing on prime projects is essential. * Leading other team members * Production of MGSE specs and operation of MGSE and flight HW * Production of high-quality documentation (test specs, test plans, test procedures, AIT Plans, DDV plans) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
ARM (Advanced Resource Managers)
Bordon, Hampshire
A expanding airside client of ours who specialise is delivering turnkey projects to civil and defence airports and Civil Aviation Authorities worldwide. They are currently looking for a Project Manager to join the team and report directly into the Projects & Commercial Director. In the role you will be responsible for the non-technical aspects relating to the running of projects in order to effectively coordinate all contractual issues, Interoperation of engineering drawings to fault find & identify spare parts required. Your responsibilities will include: * Ensure that all contractual documentation is provided in accordance with the contract, in order to maintain quality of service at all times. * Ensure that all project management documentation is kept up to date and maintained in order to sustain quality of service at all times and frequent reporting to the Commercial and Projects Director. * Prepare, Deliver and Chair Project Meetings, working with the Project Engineer to produce Agendas, Presentations, Documents for discussion, Actions and Minutes as required. * Liaise with the Office Administrator in raising Purchase Orders for the necessary equipment. * Provision of all information to enable Sales Invoices to be raised. * Production of all schedules and documentation, including MIR Documents, Field Services Planning Documents and initiation of any amendments to the Scope of Supply in a timely manner. What they are looking for. * Project Management or Co-ordinating experience is essential. * Experience with Construction Design Management Regulations * Ability to exercise skill & judgement to immediate and medium-term contractual problems. * Preferred certification in project management methodologies (PRINCE2, APM, PMI, CSM, IAPM) demonstrating a strong foundation in project management principles and best practices. Other relevant information * It is the responsibility of the individual to ensure that all appropriate steps are taken to facilitate travel (With notice) anywhere in the world which means that passports and vaccinations etc. should always be up to date. * This position is offered subject to security clearance via Disclosure Scotland. * Applicants must have eligibility to live and work in the UK. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
03/05/2024
Full time
A expanding airside client of ours who specialise is delivering turnkey projects to civil and defence airports and Civil Aviation Authorities worldwide. They are currently looking for a Project Manager to join the team and report directly into the Projects & Commercial Director. In the role you will be responsible for the non-technical aspects relating to the running of projects in order to effectively coordinate all contractual issues, Interoperation of engineering drawings to fault find & identify spare parts required. Your responsibilities will include: * Ensure that all contractual documentation is provided in accordance with the contract, in order to maintain quality of service at all times. * Ensure that all project management documentation is kept up to date and maintained in order to sustain quality of service at all times and frequent reporting to the Commercial and Projects Director. * Prepare, Deliver and Chair Project Meetings, working with the Project Engineer to produce Agendas, Presentations, Documents for discussion, Actions and Minutes as required. * Liaise with the Office Administrator in raising Purchase Orders for the necessary equipment. * Provision of all information to enable Sales Invoices to be raised. * Production of all schedules and documentation, including MIR Documents, Field Services Planning Documents and initiation of any amendments to the Scope of Supply in a timely manner. What they are looking for. * Project Management or Co-ordinating experience is essential. * Experience with Construction Design Management Regulations * Ability to exercise skill & judgement to immediate and medium-term contractual problems. * Preferred certification in project management methodologies (PRINCE2, APM, PMI, CSM, IAPM) demonstrating a strong foundation in project management principles and best practices. Other relevant information * It is the responsibility of the individual to ensure that all appropriate steps are taken to facilitate travel (With notice) anywhere in the world which means that passports and vaccinations etc. should always be up to date. * This position is offered subject to security clearance via Disclosure Scotland. * Applicants must have eligibility to live and work in the UK. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
ARM (Advanced Resource Managers)
Stevenage, Hertfordshire
Mechanical Engineer (Assembly, Integration & Testing) Stevenage 12-month contract Paying up to £35p/h (Umbrella) ARM has partnered with an Aerospace client who is looking for an experienced Mechanical Engineer (AIT) to work out of their manufacturing site based in Stevenage. As the AIT Mechanical Engineer, you'll be responsible for providing support on writing processes, plans, and procedures in 3D Experience for the production of Satellites and payloads. This includes supporting hardware assembly on the Satellites such as black boxes, Solar Array, and structure panels. Supporting Satellite environmental testing at the test facility. Responsibilities: * Support to the customization phase starting at the project kick-off. * Support project DMU (Digital mock-up/design for manufacture) sessions to ensure design for manufacture. * Lead the installation of Satellite appendages and applicable integration flows and preparation. * Oversee unit installation activities on the Satellite. * Support quality reviews, conduct PFMEA and Root Cause Analysis * Support in the creation of re-work instructions based on project requirements and identify parts and tooling required to carry them out. * Design of tooling/build aids for assembly execution * Support to R&D * Training module creation and maintenance. Experience required: * Minimum of HNC level in a Mechanical engineering discipline * Good planning skills and process competence, (MRP system experience an advantage) * Satellite Appendage installation process (Solar Array, reflectors, antennas, deployable systems). * Good understanding and detailed experience of complex mechanical systems. * Lean manufacturing techniques including 5S, root cause analysis, and continuous improvement. * Prepare and carry out environmental tests (Vibration, Acoustic, Mass properties, Thermal) at unit, subsystem, instrument, and spacecraft levels. * Handling and installation of thermal hardware (heaters, thermistors) * Mechanical integration of electronic units, subsystems and instruments, mechanisms, antennas, solar arrays, mechanical sub-systems, instruments, payloads, and spacecraft and control the documentation/process associated with performing these * Previous experience with payload builds is a distinct advantage. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
03/05/2024
Project-based
Mechanical Engineer (Assembly, Integration & Testing) Stevenage 12-month contract Paying up to £35p/h (Umbrella) ARM has partnered with an Aerospace client who is looking for an experienced Mechanical Engineer (AIT) to work out of their manufacturing site based in Stevenage. As the AIT Mechanical Engineer, you'll be responsible for providing support on writing processes, plans, and procedures in 3D Experience for the production of Satellites and payloads. This includes supporting hardware assembly on the Satellites such as black boxes, Solar Array, and structure panels. Supporting Satellite environmental testing at the test facility. Responsibilities: * Support to the customization phase starting at the project kick-off. * Support project DMU (Digital mock-up/design for manufacture) sessions to ensure design for manufacture. * Lead the installation of Satellite appendages and applicable integration flows and preparation. * Oversee unit installation activities on the Satellite. * Support quality reviews, conduct PFMEA and Root Cause Analysis * Support in the creation of re-work instructions based on project requirements and identify parts and tooling required to carry them out. * Design of tooling/build aids for assembly execution * Support to R&D * Training module creation and maintenance. Experience required: * Minimum of HNC level in a Mechanical engineering discipline * Good planning skills and process competence, (MRP system experience an advantage) * Satellite Appendage installation process (Solar Array, reflectors, antennas, deployable systems). * Good understanding and detailed experience of complex mechanical systems. * Lean manufacturing techniques including 5S, root cause analysis, and continuous improvement. * Prepare and carry out environmental tests (Vibration, Acoustic, Mass properties, Thermal) at unit, subsystem, instrument, and spacecraft levels. * Handling and installation of thermal hardware (heaters, thermistors) * Mechanical integration of electronic units, subsystems and instruments, mechanisms, antennas, solar arrays, mechanical sub-systems, instruments, payloads, and spacecraft and control the documentation/process associated with performing these * Previous experience with payload builds is a distinct advantage. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Senior Systems Engineer - Inside IR35 - DOORS - Integration - Software Systems - Hybrid - 2 days WFH This role applies systems engineering processes and skills to systematically convert customer requirements into total systems solutions that acknowledge technical, schedule and cost constraints. Responsible for systems planning, system and lower level requirements development, system design, analyses and trade studies, hardware/software design oversight, system integration, system level test oversight, and subcontractor technical oversight. Provide input and support for project risk management activities. Essential Job Duties and Responsibilities: Requirements analysis, capture and decomposition on large integration projects. This will naturally involve customer engagement/workshops and provide/manage compliancy status with all internal/external stakeholders Technical leadership and responsibility in the analysis and design of cost-effective system solutions, to agreed timescales and budgets and to a high standard of engineering Create, analyses and document solutions traceable to the customer, business and solution requirements in accordance with processes and system engineering methodologies. This involves generating system architecture designs, functional designs, interfaces specifications, statements of work, integration and test strategies and any relevant systems engineering artefacts Lead the integration, verification, validation, and qualification planning and definition activities, and lead and participate in those activities as required Produce detailed Systems Engineering estimates and technical specifications (SOW) for proposals and budgeting purposes Provide input regarding systems engineering tasks to project planners and plans Work collaboratively with other management and engineering disciplines to ensure project objectives are met Prepare and present systems proposals to customers and provide technical support to sales and marketing activity Report to management on Systems Engineering performance against specification, budget, timescale and quality requirements, to identify deviations from plan and carry out corrective action Evaluate design, development and integration executed by subcontractors against requirements Participate in formal meetings with customers and subcontractors and to travel to customers' sites to perform or supervise activities Keep up to date on the latest developments in systems engineering, computers, microprocessors, communications systems and software techniques relevant to the company's operation Develop and promote quality engineering practices in the department and support Systems Engineering process improvement projects and promotion of quality engineering practices in the department Train, coach and mentor less-experienced members of the department in order to foster their career development Travel domestically or internationally as required to meet the needs of any given project Comply with values and adherence to all company policy and procedures. Comply with the code of conduct, quality, security and occupational health, safety and environmental policies and procedures. In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their manager from time-to-time, as may be reasonably required of them. Minimum Job Requirements: Skills knowledge and experience: Essential: Demonstrable experience in: o requirements analysis preferably using a formal requirements management tool o system definition, design and control o solution integration, verification and validation o systems engineering methodologies Proven track record of providing technical expertise on complex integration projects Stakeholder/customer management experience Aware of software development best practice and able to apply standards and procedures effectively Ability to create high quality documentation and presentation skills Desirable: Experience in ticketing and automated fare collection, or similar applications involving large networks of unattended/passenger-operated devices Demonstrable knowledge of implementing the certification requirements of systems and devices in accordance to Payment Card Industry (PCI) standards Experience of requirements management, ideally using the DOORS product Tool driven system design using UML and Enterprise Architect or another structured methodology Implementation and deployment knowledge from Windows and UNIX environments Knowledge of financial and regulatory practices within business. Education and qualifications Essential: Engineering Degree in relevant discipline or equivalent qualification/experience Demonstrable and solid experience as a system engineer on complex integration projects Desirable: Master's Degree in a relevant discipline or equivalent qualification/experience INCOSE certification ITIL certification
03/05/2024
Project-based
Senior Systems Engineer - Inside IR35 - DOORS - Integration - Software Systems - Hybrid - 2 days WFH This role applies systems engineering processes and skills to systematically convert customer requirements into total systems solutions that acknowledge technical, schedule and cost constraints. Responsible for systems planning, system and lower level requirements development, system design, analyses and trade studies, hardware/software design oversight, system integration, system level test oversight, and subcontractor technical oversight. Provide input and support for project risk management activities. Essential Job Duties and Responsibilities: Requirements analysis, capture and decomposition on large integration projects. This will naturally involve customer engagement/workshops and provide/manage compliancy status with all internal/external stakeholders Technical leadership and responsibility in the analysis and design of cost-effective system solutions, to agreed timescales and budgets and to a high standard of engineering Create, analyses and document solutions traceable to the customer, business and solution requirements in accordance with processes and system engineering methodologies. This involves generating system architecture designs, functional designs, interfaces specifications, statements of work, integration and test strategies and any relevant systems engineering artefacts Lead the integration, verification, validation, and qualification planning and definition activities, and lead and participate in those activities as required Produce detailed Systems Engineering estimates and technical specifications (SOW) for proposals and budgeting purposes Provide input regarding systems engineering tasks to project planners and plans Work collaboratively with other management and engineering disciplines to ensure project objectives are met Prepare and present systems proposals to customers and provide technical support to sales and marketing activity Report to management on Systems Engineering performance against specification, budget, timescale and quality requirements, to identify deviations from plan and carry out corrective action Evaluate design, development and integration executed by subcontractors against requirements Participate in formal meetings with customers and subcontractors and to travel to customers' sites to perform or supervise activities Keep up to date on the latest developments in systems engineering, computers, microprocessors, communications systems and software techniques relevant to the company's operation Develop and promote quality engineering practices in the department and support Systems Engineering process improvement projects and promotion of quality engineering practices in the department Train, coach and mentor less-experienced members of the department in order to foster their career development Travel domestically or internationally as required to meet the needs of any given project Comply with values and adherence to all company policy and procedures. Comply with the code of conduct, quality, security and occupational health, safety and environmental policies and procedures. In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their manager from time-to-time, as may be reasonably required of them. Minimum Job Requirements: Skills knowledge and experience: Essential: Demonstrable experience in: o requirements analysis preferably using a formal requirements management tool o system definition, design and control o solution integration, verification and validation o systems engineering methodologies Proven track record of providing technical expertise on complex integration projects Stakeholder/customer management experience Aware of software development best practice and able to apply standards and procedures effectively Ability to create high quality documentation and presentation skills Desirable: Experience in ticketing and automated fare collection, or similar applications involving large networks of unattended/passenger-operated devices Demonstrable knowledge of implementing the certification requirements of systems and devices in accordance to Payment Card Industry (PCI) standards Experience of requirements management, ideally using the DOORS product Tool driven system design using UML and Enterprise Architect or another structured methodology Implementation and deployment knowledge from Windows and UNIX environments Knowledge of financial and regulatory practices within business. Education and qualifications Essential: Engineering Degree in relevant discipline or equivalent qualification/experience Demonstrable and solid experience as a system engineer on complex integration projects Desirable: Master's Degree in a relevant discipline or equivalent qualification/experience INCOSE certification ITIL certification
Position Available : Commercial Contracts Manager - Defence and Aerospace Location : Hertfordshire (Hybrid) & Dynamic Working Hours Salary : Up to £60,000 + Bonus & Very Good Pension Package Experience needed : Experience of drafting & managing contracts, negotiating terms, ensuring compliance, and mitigating risks related to commercial agreements. In order to transition into this role, candidates will need to have some experience within a defence/aerospace environment or have had some experience working on or with Ministry of Defence contracts. About the role We are a leading defence company who are at the forefront of innovation in the industry and your work will have a direct impact on the safety and security of the UK & our allies. We are currently hiring several commercial contract officers to join our team who are responsible for maximising business opportunities through strategic planning and playing a pivotal role in securing new contracts. In this role, your responsibilities will encompass driving the full contract process, which includes bidding, cost management, and contract negotiations. You will be tasked with drafting and negotiating bespoke contract terms, ensuring they comply with the MoD structure, and creating confidentiality, loan, license, and NDA agreements for approval. Additionally, you will play a crucial role in ensuring the successful delivery of contracts by reviewing deliverables and acceptance criteria. Building and nurturing collaborative relationships with customers will be essential, and you will act as the primary point of contact for contractual information and agreements. Effective communication with stakeholders at all organisational levels will be key to success in this position, and you will also be expected to represent the commercial team in progress/reviews and customer meetings. What we need from you: Experience of drafting, negotiating and agreeing contracts and agreements Experience in the defence/aerospace indsutries would be a massive advantage A confident communicator, both orally and in writing Comfortable building effective working relationships Strong attention to detail and analytical in approach Defence knowledge and familiarity with MoD contracting structure, including DEFCONs and QDCs, is an advantage If you would like to know more details about the position or want to register your interest, hit apply below. We'd love to hear from you!
03/05/2024
Full time
Position Available : Commercial Contracts Manager - Defence and Aerospace Location : Hertfordshire (Hybrid) & Dynamic Working Hours Salary : Up to £60,000 + Bonus & Very Good Pension Package Experience needed : Experience of drafting & managing contracts, negotiating terms, ensuring compliance, and mitigating risks related to commercial agreements. In order to transition into this role, candidates will need to have some experience within a defence/aerospace environment or have had some experience working on or with Ministry of Defence contracts. About the role We are a leading defence company who are at the forefront of innovation in the industry and your work will have a direct impact on the safety and security of the UK & our allies. We are currently hiring several commercial contract officers to join our team who are responsible for maximising business opportunities through strategic planning and playing a pivotal role in securing new contracts. In this role, your responsibilities will encompass driving the full contract process, which includes bidding, cost management, and contract negotiations. You will be tasked with drafting and negotiating bespoke contract terms, ensuring they comply with the MoD structure, and creating confidentiality, loan, license, and NDA agreements for approval. Additionally, you will play a crucial role in ensuring the successful delivery of contracts by reviewing deliverables and acceptance criteria. Building and nurturing collaborative relationships with customers will be essential, and you will act as the primary point of contact for contractual information and agreements. Effective communication with stakeholders at all organisational levels will be key to success in this position, and you will also be expected to represent the commercial team in progress/reviews and customer meetings. What we need from you: Experience of drafting, negotiating and agreeing contracts and agreements Experience in the defence/aerospace indsutries would be a massive advantage A confident communicator, both orally and in writing Comfortable building effective working relationships Strong attention to detail and analytical in approach Defence knowledge and familiarity with MoD contracting structure, including DEFCONs and QDCs, is an advantage If you would like to know more details about the position or want to register your interest, hit apply below. We'd love to hear from you!
SAP Production Planning/Quality Management Consultant SAP PP/QM Consultant - ASAP Start - 800-900/day - 3 days a week on site in Austria This role would be an 18 month contract- but chance of extension is still very likely. It would involve rolling out/implementing an already configured SAP template across Europe 3 days a week on site, but this is negotiable. GxP experience is a bonus We are looking for a talented SAP PP/QM (Production Planning/Quality Management) Consultant to join our team and assist in the rollout and implementation of SAP PP/QM modules across multiple countries. In this role, you will work closely with business stakeholders to understand their production planning and quality management requirements and configure SAP systems to meet their needs efficiently. Key Responsibilities: Implementation Planning: Collaborate with project managers and business stakeholders to develop implementation strategies and plans for SAP PP/QM modules rollout in various countries. Configuration: Utilize your expertise in SAP PP/QM modules to configure the system based on business requirements. This includes setting up production planning processes, defining master data, configuring quality management processes, and establishing inspection plans. Customization: Customize SAP PP/QM functionalities as needed to address specific business requirements, ensuring alignment with global template standards and best practices. Integration: Work on integrating SAP PP/QM modules with other SAP modules (such as MM, SD, PM) and external systems to ensure seamless data flow and process integration across the organization. Testing: Conduct comprehensive testing of SAP PP/QM configurations and customizations to validate system functionality and ensure it meets business needs. Identify and resolve any issues or gaps identified during testing. Training and Documentation: Develop and deliver training sessions for end-users on SAP PP/QM functionality and processes. Create training materials and documentation to support the rollout and ongoing use of SAP systems. Support and Maintenance: Provide post-implementation support to address user inquiries, troubleshoot issues, and resolve system-related problems related to SAP PP/QM modules. Collaborate with support teams to ensure timely resolution of issues and continuous system improvement. Continuous Improvement: Proactively identify opportunities for process improvement within SAP PP/QM modules. Recommend and implement enhancements to optimize production planning and quality management processes, driving efficiency and effectiveness. Qualifications: Bachelor's degree in Engineering, Computer Science, Business Administration, or related field. Extensive experience (X years) working as an SAP PP/QM Consultant, with a focus on implementation projects. Strong knowledge of SAP PP/QM modules, including configuration, customization, and integration with other SAP modules. Experience working on international projects with a multi-country rollout is preferred. Excellent analytical and problem-solving skills, with the ability to understand complex business processes and translate them into SAP solutions. Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders. SAP certification in PP/QM modules is a plus. SAP PP/QM Consultant - ASAP Start - 800- 900/day - 3 days a week on site in Austria- Must be German speaking bluewaveSELECT is a global recruitment business that is exclusively focused on SAP. Involved in placing over 4,000 SAP professionals, our team has helped deliver some of the highest-profile SAP programmes for some of the most recognisable brands all over of the world. We are on a mission is to become the world's most trusted SAP recruitment business, delivering our unique wow factor by consistently exceeding expectations for both our customers and our network of SAP professionals. We are an official SAP partner, you will find us on the Ariba Network and we have a 5-Star approval rating on TrustPilot from fellow SAP enthusiasts. Whether this will be your first experience with us, or you are a bluewaveSELECT regular, we look forward to working with you! Disclaimer; We try and contact all applicants to every advert however due to volumes of responses with some adverts we may not be able to get back to you in some cases. If this is the case and you do not hear from us within 5 working days please take it that your application has been unsuccessful. Please note, your profile will be rejected if you do not meet language/legislation criteria. Thank you.
03/05/2024
Project-based
SAP Production Planning/Quality Management Consultant SAP PP/QM Consultant - ASAP Start - 800-900/day - 3 days a week on site in Austria This role would be an 18 month contract- but chance of extension is still very likely. It would involve rolling out/implementing an already configured SAP template across Europe 3 days a week on site, but this is negotiable. GxP experience is a bonus We are looking for a talented SAP PP/QM (Production Planning/Quality Management) Consultant to join our team and assist in the rollout and implementation of SAP PP/QM modules across multiple countries. In this role, you will work closely with business stakeholders to understand their production planning and quality management requirements and configure SAP systems to meet their needs efficiently. Key Responsibilities: Implementation Planning: Collaborate with project managers and business stakeholders to develop implementation strategies and plans for SAP PP/QM modules rollout in various countries. Configuration: Utilize your expertise in SAP PP/QM modules to configure the system based on business requirements. This includes setting up production planning processes, defining master data, configuring quality management processes, and establishing inspection plans. Customization: Customize SAP PP/QM functionalities as needed to address specific business requirements, ensuring alignment with global template standards and best practices. Integration: Work on integrating SAP PP/QM modules with other SAP modules (such as MM, SD, PM) and external systems to ensure seamless data flow and process integration across the organization. Testing: Conduct comprehensive testing of SAP PP/QM configurations and customizations to validate system functionality and ensure it meets business needs. Identify and resolve any issues or gaps identified during testing. Training and Documentation: Develop and deliver training sessions for end-users on SAP PP/QM functionality and processes. Create training materials and documentation to support the rollout and ongoing use of SAP systems. Support and Maintenance: Provide post-implementation support to address user inquiries, troubleshoot issues, and resolve system-related problems related to SAP PP/QM modules. Collaborate with support teams to ensure timely resolution of issues and continuous system improvement. Continuous Improvement: Proactively identify opportunities for process improvement within SAP PP/QM modules. Recommend and implement enhancements to optimize production planning and quality management processes, driving efficiency and effectiveness. Qualifications: Bachelor's degree in Engineering, Computer Science, Business Administration, or related field. Extensive experience (X years) working as an SAP PP/QM Consultant, with a focus on implementation projects. Strong knowledge of SAP PP/QM modules, including configuration, customization, and integration with other SAP modules. Experience working on international projects with a multi-country rollout is preferred. Excellent analytical and problem-solving skills, with the ability to understand complex business processes and translate them into SAP solutions. Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders. SAP certification in PP/QM modules is a plus. SAP PP/QM Consultant - ASAP Start - 800- 900/day - 3 days a week on site in Austria- Must be German speaking bluewaveSELECT is a global recruitment business that is exclusively focused on SAP. Involved in placing over 4,000 SAP professionals, our team has helped deliver some of the highest-profile SAP programmes for some of the most recognisable brands all over of the world. We are on a mission is to become the world's most trusted SAP recruitment business, delivering our unique wow factor by consistently exceeding expectations for both our customers and our network of SAP professionals. We are an official SAP partner, you will find us on the Ariba Network and we have a 5-Star approval rating on TrustPilot from fellow SAP enthusiasts. Whether this will be your first experience with us, or you are a bluewaveSELECT regular, we look forward to working with you! Disclaimer; We try and contact all applicants to every advert however due to volumes of responses with some adverts we may not be able to get back to you in some cases. If this is the case and you do not hear from us within 5 working days please take it that your application has been unsuccessful. Please note, your profile will be rejected if you do not meet language/legislation criteria. Thank you.
The Role As a ServiceNow Technical Lead , you will be responsible for leading at least a couple of Implementation projects in the ITSM area and one complete Implementation life cycle for ServiceNow. For this role, you will leverage your expertise in ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities. Key Responsibilities: Understand Architecture Solution for the implementation or Maintenance of ServiceNow platform. Work with Architect and customers for the technical requirements, document them, play back and baseline. Develop a design aligned with the Architecture (if applicable) and technical requirements. Review requirements for accurate estimation. Review and do proactive analysis and resolve application issues as needed. Lead a team of ServiceNow developers, web designers, integration SMEs and QA analysts to build and deploy the applications meeting the customer requirements. Mentor and share technical knowledge/guidance to team. Perform Sprint activities (if agile) with the customer and the team. Do sprint planning and assign sprint activities to the team. Develop User stories from the requirements. Estimate effort, Work with the product sponsor to prioritise the user stores. Advise Best Practices and provide technical solutions and/or workaround for the issues/requirements. Track and share the status of sprint/user stories with the Project Manager. Identify and manage risks and challenges. Ensure the quality deployment of the product as per the design. Ensure the security, resilience of the components as per the design. Evaluate and identify the opportunities for continuous improvement in Delivery and/or in Design. Handle customer meetings and provide weekly/monthly reports for customer as well as TCS management. Participate and provide feedback during planning meetings (ie, pre-iteration, and retrospectives. Your Profile Key Skills/Knowledge/Experience: Experience as a Technical Consultant. Experience in ITIL Process Definition, Integration Solutions, understanding Architecture solutions. Ability to understand customer business requirements and convert to functional requirements. Experience in leading at least a couple of Implementation projects in ITSM area and one complete Implementation life cycle for ServiceNow. Expertise ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities, Project Management expertise. Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL/industry standards. Certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation. Good knowledge in Agile/Scrum methodology. Good communication in orchestrating customer requirements/needs, solutions, customer responsibilities, risks, challenges, and impacts. Excellent team management skills to manage the project team and members. Good to have: Experience in ServiceNow custom application design and development. Evaluate the tool stability and performance and provide recommendations. Knowledge on new ServiceNow modules ( HRSD, SecOps, GRC, CSM, ITBM, Etc ). Preferred to have ServiceNow Implementation Specialist certification. Ability to manage conflicts that may arise with customers and/or TCS internal stakeholders.
03/05/2024
Full time
The Role As a ServiceNow Technical Lead , you will be responsible for leading at least a couple of Implementation projects in the ITSM area and one complete Implementation life cycle for ServiceNow. For this role, you will leverage your expertise in ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities. Key Responsibilities: Understand Architecture Solution for the implementation or Maintenance of ServiceNow platform. Work with Architect and customers for the technical requirements, document them, play back and baseline. Develop a design aligned with the Architecture (if applicable) and technical requirements. Review requirements for accurate estimation. Review and do proactive analysis and resolve application issues as needed. Lead a team of ServiceNow developers, web designers, integration SMEs and QA analysts to build and deploy the applications meeting the customer requirements. Mentor and share technical knowledge/guidance to team. Perform Sprint activities (if agile) with the customer and the team. Do sprint planning and assign sprint activities to the team. Develop User stories from the requirements. Estimate effort, Work with the product sponsor to prioritise the user stores. Advise Best Practices and provide technical solutions and/or workaround for the issues/requirements. Track and share the status of sprint/user stories with the Project Manager. Identify and manage risks and challenges. Ensure the quality deployment of the product as per the design. Ensure the security, resilience of the components as per the design. Evaluate and identify the opportunities for continuous improvement in Delivery and/or in Design. Handle customer meetings and provide weekly/monthly reports for customer as well as TCS management. Participate and provide feedback during planning meetings (ie, pre-iteration, and retrospectives. Your Profile Key Skills/Knowledge/Experience: Experience as a Technical Consultant. Experience in ITIL Process Definition, Integration Solutions, understanding Architecture solutions. Ability to understand customer business requirements and convert to functional requirements. Experience in leading at least a couple of Implementation projects in ITSM area and one complete Implementation life cycle for ServiceNow. Expertise ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities, Project Management expertise. Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL/industry standards. Certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation. Good knowledge in Agile/Scrum methodology. Good communication in orchestrating customer requirements/needs, solutions, customer responsibilities, risks, challenges, and impacts. Excellent team management skills to manage the project team and members. Good to have: Experience in ServiceNow custom application design and development. Evaluate the tool stability and performance and provide recommendations. Knowledge on new ServiceNow modules ( HRSD, SecOps, GRC, CSM, ITBM, Etc ). Preferred to have ServiceNow Implementation Specialist certification. Ability to manage conflicts that may arise with customers and/or TCS internal stakeholders.
We are looking for OMP Supply Chain Functional Consultant Project Introduction Supply Chain Business Technology Product Lines are responsible for the technological direction across business segments and serve as a critical point of contact for the business. As a Functional Consultant, you will work with the Pharma Plan Excellence and Operational Business Teams to identify, analyse and prioritize solutions for your product line and own the consistent implementation of these solutions across the business You will need to continuously improve our processes and solutions ensuring that value is realized by the business through the JJT solution and capabilities You will have a view of external Supply Chain IT capabilities in the market and how they can be applied to drive business value for the company. In this role, you will be part of a strong team for Pharma Foundational Planning Systems and Solutions Product Line and You will be responsible for developing and articulating our products and roadmaps and support the implementation of our large program portfolio . You will collaborate closely with our business partners to continually improve our end to end planning processes Job description: Support the implementation of product roadmaps and priorities for Innovative Medicine (IM) Planning products Globally including platforms and applications. Understand the business's needs and priorities from the product, support management of our intake and prioritization process. Understands development estimates and how levels of effort impact the priority of requirements. Where required with the Technical Product Owner (TPO) and Global Process Manager (GPM) support capacity and release planning including aligning to any project or other High-Performance Teams (HPT) team timelines. Responsible for ensuring Enhancements are aligned to our product vision work within the Product/HPT with implementation partners and the business to ensure these are efficiently developed aligned to the Job to be done following our Systems Development Life Cycle (SDLC) whilst ensuring high quality standards. Negotiate with the business to see what items (story points) are built and which are backlogged based on capacity. Become expert in eliciting and documenting user requirements/stories and acceptance criteria ensuring this address the problem statement for any new changes. Responsible for project oversight of product development initiatives. Conduct effective impact assessments for any changes and ensure test scope address any identified risk, that this is reflected in the design of test scripts. Support investigation and resolution of escalated incident and problem tickets including Root Cause Analysis (RCA) Qualifications: 8 years of technology experience, with some business supply chain experience ideally in a planning environment (OMP systems) within a manufacturing company, preferably in the healthcare industry. Functional and technical experience within IT in E2E Supply chain processes and applications - eg, Demand Planning, Supply Network Planning, Advanced planning capabilities Ideally OMP Experience of working in projects deploying planning systems or complex data management processes Some level of SAP S4/ECC org design and data definitions end user or project work ideally Material Management (MM) certified. Experience working with/managing large, culturally diverse, global teams. Experience driving business value through information technology. Ability to successfully lead multiple critical priorities/issues. Experience in working with multiple partners within a Matrix organization. Ability to coach/grow peers and team members. Must-Have SupplyChain processes, Pharma & Planning experience (preferably OMP) Nice2Have Life Sciences and/or Pharma experience. Work-mode 100% remote but able to also work US-EST time-zone Start May 2024 Call for further details
03/05/2024
Project-based
We are looking for OMP Supply Chain Functional Consultant Project Introduction Supply Chain Business Technology Product Lines are responsible for the technological direction across business segments and serve as a critical point of contact for the business. As a Functional Consultant, you will work with the Pharma Plan Excellence and Operational Business Teams to identify, analyse and prioritize solutions for your product line and own the consistent implementation of these solutions across the business You will need to continuously improve our processes and solutions ensuring that value is realized by the business through the JJT solution and capabilities You will have a view of external Supply Chain IT capabilities in the market and how they can be applied to drive business value for the company. In this role, you will be part of a strong team for Pharma Foundational Planning Systems and Solutions Product Line and You will be responsible for developing and articulating our products and roadmaps and support the implementation of our large program portfolio . You will collaborate closely with our business partners to continually improve our end to end planning processes Job description: Support the implementation of product roadmaps and priorities for Innovative Medicine (IM) Planning products Globally including platforms and applications. Understand the business's needs and priorities from the product, support management of our intake and prioritization process. Understands development estimates and how levels of effort impact the priority of requirements. Where required with the Technical Product Owner (TPO) and Global Process Manager (GPM) support capacity and release planning including aligning to any project or other High-Performance Teams (HPT) team timelines. Responsible for ensuring Enhancements are aligned to our product vision work within the Product/HPT with implementation partners and the business to ensure these are efficiently developed aligned to the Job to be done following our Systems Development Life Cycle (SDLC) whilst ensuring high quality standards. Negotiate with the business to see what items (story points) are built and which are backlogged based on capacity. Become expert in eliciting and documenting user requirements/stories and acceptance criteria ensuring this address the problem statement for any new changes. Responsible for project oversight of product development initiatives. Conduct effective impact assessments for any changes and ensure test scope address any identified risk, that this is reflected in the design of test scripts. Support investigation and resolution of escalated incident and problem tickets including Root Cause Analysis (RCA) Qualifications: 8 years of technology experience, with some business supply chain experience ideally in a planning environment (OMP systems) within a manufacturing company, preferably in the healthcare industry. Functional and technical experience within IT in E2E Supply chain processes and applications - eg, Demand Planning, Supply Network Planning, Advanced planning capabilities Ideally OMP Experience of working in projects deploying planning systems or complex data management processes Some level of SAP S4/ECC org design and data definitions end user or project work ideally Material Management (MM) certified. Experience working with/managing large, culturally diverse, global teams. Experience driving business value through information technology. Ability to successfully lead multiple critical priorities/issues. Experience in working with multiple partners within a Matrix organization. Ability to coach/grow peers and team members. Must-Have SupplyChain processes, Pharma & Planning experience (preferably OMP) Nice2Have Life Sciences and/or Pharma experience. Work-mode 100% remote but able to also work US-EST time-zone Start May 2024 Call for further details
*We are unable to sponsor as this is a permanent Full time role* *Hybrid 3 days onsite 2 days remote* A prestigious company is looking for a Vendor Quality Assurance Manager. This manager will focus on managing all the outsourced vendors for all technical quality assurance. This manager will be managing 25-30 onshore and offshore resources. This includes QA for applications, datacenter, Back End technology, Microsoft products, etc. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Encourages fiscal responsibility and maintains confidentiality. Technologies/Software Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
02/05/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* *Hybrid 3 days onsite 2 days remote* A prestigious company is looking for a Vendor Quality Assurance Manager. This manager will focus on managing all the outsourced vendors for all technical quality assurance. This manager will be managing 25-30 onshore and offshore resources. This includes QA for applications, datacenter, Back End technology, Microsoft products, etc. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Encourages fiscal responsibility and maintains confidentiality. Technologies/Software Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
Role : Service Transition Manager Location : 2 days onsite per week in London - York Road Length : Initial 12 months Salary : Competitive About the role: One of our global client teams in the technology industry is looking for an Service Transition Manager . You will have end-to-end event delivery expertise which will include sourcing, negotiating, contracting, programme planning, on-site event management, budget management and final reconciliation. You will work on a variety of programmes simultaneously and serve as key liaison between client stakeholders and vendors. You are comfortable in managing external vendors and suppliers, including contract management, and can work individually or as part of a wider team. The Role Excellent opportunity to work on a high profile account and make a valuable contribution in uplifting the capability of the client's Service Management Team. You will be part of the CDS World Class Live Services team. This is a team of 16+ people who are consulting on a long term vision whilst implementing quick initiatives to alleviate pain points and reduce reliance on the CDS Delivery Programme. You will be assisting the client in transitioning new applications from a project delivery setting into a stable operational support model. The successful candidate will have prior experience of transitioning applications and/or Services in an ITIL Service Management context. You will ideally have real-world knowledge of operating in a Service Management environment. Experience working as a Service Transition Manager and (preferably) in the context of Application Transition from Programme delivery into BAU Service Support. ITIL Certification and ITIL Service Transition-certified (Nice to Have). Experience in Service Management concepts and ability to apply these in a Service Transition context. Experience of Service Acceptance Criteria. Structured thinker, able to develop and implement new processes and operate in areas of ambiguity. Experience working in a client facing role and track record of developing client relationships. Ability to work across and manage a large number of stakeholders. Excellent written/verbal communication skills Experience developing analysis, presentations, and support material to successfully implement strategy or change initiatives. Customer and relationship focused, process driven, metric focused, results oriented, organized, and self-directed.
02/05/2024
Full time
Role : Service Transition Manager Location : 2 days onsite per week in London - York Road Length : Initial 12 months Salary : Competitive About the role: One of our global client teams in the technology industry is looking for an Service Transition Manager . You will have end-to-end event delivery expertise which will include sourcing, negotiating, contracting, programme planning, on-site event management, budget management and final reconciliation. You will work on a variety of programmes simultaneously and serve as key liaison between client stakeholders and vendors. You are comfortable in managing external vendors and suppliers, including contract management, and can work individually or as part of a wider team. The Role Excellent opportunity to work on a high profile account and make a valuable contribution in uplifting the capability of the client's Service Management Team. You will be part of the CDS World Class Live Services team. This is a team of 16+ people who are consulting on a long term vision whilst implementing quick initiatives to alleviate pain points and reduce reliance on the CDS Delivery Programme. You will be assisting the client in transitioning new applications from a project delivery setting into a stable operational support model. The successful candidate will have prior experience of transitioning applications and/or Services in an ITIL Service Management context. You will ideally have real-world knowledge of operating in a Service Management environment. Experience working as a Service Transition Manager and (preferably) in the context of Application Transition from Programme delivery into BAU Service Support. ITIL Certification and ITIL Service Transition-certified (Nice to Have). Experience in Service Management concepts and ability to apply these in a Service Transition context. Experience of Service Acceptance Criteria. Structured thinker, able to develop and implement new processes and operate in areas of ambiguity. Experience working in a client facing role and track record of developing client relationships. Ability to work across and manage a large number of stakeholders. Excellent written/verbal communication skills Experience developing analysis, presentations, and support material to successfully implement strategy or change initiatives. Customer and relationship focused, process driven, metric focused, results oriented, organized, and self-directed.
SAP MM/WM Consultant - ASAP Start - 650- 800/day - 3 days a week on site in Austria - Must be German speaking This role would be an 18 month contract- but chance of extension is still very likely. It would involve rolling out/implementing an already configured SAP template across Europe Fluency in German in a mandatory 3 days a week on site in Switzerland, but this is negotiable. GxP experience is a bonus We are seeking a highly skilled SAP MM/WM (Materials Management/Warehouse Management) Consultant to join our team. In this role, you will be responsible for the rollout and implementation of SAP MM/WM modules across multiple countries. You will work closely with business stakeholders to understand their requirements and configure SAP systems to meet their needs. Key Responsibilities: Implementation Planning: Collaborate with project managers and business stakeholders to develop implementation plans for SAP MM/WM modules rollout in different countries. Configuration: Configure SAP MM/WM modules according to business requirements, including defining material master data, purchasing processes, inventory management, and warehouse management processes. Customization: Customize SAP MM/WM functionalities as necessary to address specific business needs, ensuring alignment with global template standards. Integration: Work on integrating SAP MM/WM modules with other SAP modules (such as SD, FI/CO) and external systems to ensure seamless data flow and process integration. Testing: Conduct thorough testing of SAP MM/WM configurations and customizations to ensure system functionality meets business requirements and is free from defects. Training and Documentation: Provide training to end-users on SAP MM/WM functionality and processes. Develop training materials and documentation to support the rollout and ongoing use of SAP systems. Support and Maintenance: Provide post-implementation support to resolve issues and address user queries related to SAP MM/WM modules. Collaborate with support teams to ensure timely resolution of issues. Continuous Improvement: Identify opportunities for process improvement and optimization within SAP MM/WM modules. Recommend and implement enhancements to improve efficiency and effectiveness. Qualifications: Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field. Extensive experience (X years) working as an SAP MM/WM Consultant, with a focus on implementation and rollout projects. In-depth knowledge of SAP MM/WM modules, including configuration, customization, and integration with other SAP modules. Experience working on international projects with a multi-country rollout is preferred. Strong analytical and problem-solving skills, with the ability to understand complex business processes and translate them into SAP solutions. Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders. SAP certification in MM/WM modules is a plus. SAP MM/WM Consultant - ASAP Start - 650- 800/day - 3 days a week on site in Austria - Must be German speaking bluewaveSELECT is a global recruitment business that is exclusively focused on SAP. Involved in placing over 4,000 SAP professionals, our team has helped deliver some of the highest-profile SAP programmes for some of the most recognisable brands all over of the world. We are on a mission is to become the world's most trusted SAP recruitment business, delivering our unique wow factor by consistently exceeding expectations for both our customers and our network of SAP professionals. We are an official SAP partner, you will find us on the Ariba Network and we have a 5-Star approval rating on TrustPilot from fellow SAP enthusiasts. Whether this will be your first experience with us, or you are a bluewaveSELECT regular, we look forward to working with you! Disclaimer; We try and contact all applicants to every advert however due to volumes of responses with some adverts we may not be able to get back to you in some cases. If this is the case and you do not hear from us within 5 working days please take it that your application has been unsuccessful. Please note, your profile will be rejected if you do not meet language/legislation criteria. Thank you.
02/05/2024
Project-based
SAP MM/WM Consultant - ASAP Start - 650- 800/day - 3 days a week on site in Austria - Must be German speaking This role would be an 18 month contract- but chance of extension is still very likely. It would involve rolling out/implementing an already configured SAP template across Europe Fluency in German in a mandatory 3 days a week on site in Switzerland, but this is negotiable. GxP experience is a bonus We are seeking a highly skilled SAP MM/WM (Materials Management/Warehouse Management) Consultant to join our team. In this role, you will be responsible for the rollout and implementation of SAP MM/WM modules across multiple countries. You will work closely with business stakeholders to understand their requirements and configure SAP systems to meet their needs. Key Responsibilities: Implementation Planning: Collaborate with project managers and business stakeholders to develop implementation plans for SAP MM/WM modules rollout in different countries. Configuration: Configure SAP MM/WM modules according to business requirements, including defining material master data, purchasing processes, inventory management, and warehouse management processes. Customization: Customize SAP MM/WM functionalities as necessary to address specific business needs, ensuring alignment with global template standards. Integration: Work on integrating SAP MM/WM modules with other SAP modules (such as SD, FI/CO) and external systems to ensure seamless data flow and process integration. Testing: Conduct thorough testing of SAP MM/WM configurations and customizations to ensure system functionality meets business requirements and is free from defects. Training and Documentation: Provide training to end-users on SAP MM/WM functionality and processes. Develop training materials and documentation to support the rollout and ongoing use of SAP systems. Support and Maintenance: Provide post-implementation support to resolve issues and address user queries related to SAP MM/WM modules. Collaborate with support teams to ensure timely resolution of issues. Continuous Improvement: Identify opportunities for process improvement and optimization within SAP MM/WM modules. Recommend and implement enhancements to improve efficiency and effectiveness. Qualifications: Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field. Extensive experience (X years) working as an SAP MM/WM Consultant, with a focus on implementation and rollout projects. In-depth knowledge of SAP MM/WM modules, including configuration, customization, and integration with other SAP modules. Experience working on international projects with a multi-country rollout is preferred. Strong analytical and problem-solving skills, with the ability to understand complex business processes and translate them into SAP solutions. Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders. SAP certification in MM/WM modules is a plus. SAP MM/WM Consultant - ASAP Start - 650- 800/day - 3 days a week on site in Austria - Must be German speaking bluewaveSELECT is a global recruitment business that is exclusively focused on SAP. Involved in placing over 4,000 SAP professionals, our team has helped deliver some of the highest-profile SAP programmes for some of the most recognisable brands all over of the world. We are on a mission is to become the world's most trusted SAP recruitment business, delivering our unique wow factor by consistently exceeding expectations for both our customers and our network of SAP professionals. We are an official SAP partner, you will find us on the Ariba Network and we have a 5-Star approval rating on TrustPilot from fellow SAP enthusiasts. Whether this will be your first experience with us, or you are a bluewaveSELECT regular, we look forward to working with you! Disclaimer; We try and contact all applicants to every advert however due to volumes of responses with some adverts we may not be able to get back to you in some cases. If this is the case and you do not hear from us within 5 working days please take it that your application has been unsuccessful. Please note, your profile will be rejected if you do not meet language/legislation criteria. Thank you.
Maintenance Inspector| 12 Months (Inside IR35)| Hybrid (Livingston) Harvey Nash's client is recruiting for a Maintenance Inspector on a 12 month contract. The main purpose of the job would be to assist in the provision of a comprehensive planned and reactive maintenance programme ensuring compliance with statutory and contractual obligations and prepare specifications and tender documentation for minor work projects. Main Responsibilities Deliver comprehensive maintenance service, keeping properties safe, secure, legal and available for use within allocated maintenance budgets. Resolve problems with sound technical judgement in a complex environment with minimal guidance and within current policies and legislation. Be the initial point of contact for customer enquiries and maintenance requests. Carry out regular property audits, condition surveys and other building assessments to gather property related asset management information. Update project programme and cost information as part of the organisations capital programme monitoring processes. Prepare specifications and tender documentation for minor works, instruct and supervise contractors working in occupied buildings and liaise directly with occupants in the planning of the works. Take appropriate decisions to progress projects, referring to managers where appropriate, to ensure contractors deliver to specification, price and quality. Carry out project reviews and report on contractor performance. Key Skills ONC/HNC in a building related discipline or appropriate membership of a qualifying body or time served tradesman with considerable supervisory experience. Knowledge of appropriate current regulations. Good communication skills Experience of the construction/maintenance process, at technical or supervisory level. Computer literate, being able to use Microsoft Outlook, Word, Excel and work ordering related systems This role falls inside of IR35 and is hybrid working with the expectation to be onsite in Livingston 3 days maximum. Please note that for this role you must have or be willing to get a Basic Disclosure Scotland. To apply, please send your CV using the link.
02/05/2024
Project-based
Maintenance Inspector| 12 Months (Inside IR35)| Hybrid (Livingston) Harvey Nash's client is recruiting for a Maintenance Inspector on a 12 month contract. The main purpose of the job would be to assist in the provision of a comprehensive planned and reactive maintenance programme ensuring compliance with statutory and contractual obligations and prepare specifications and tender documentation for minor work projects. Main Responsibilities Deliver comprehensive maintenance service, keeping properties safe, secure, legal and available for use within allocated maintenance budgets. Resolve problems with sound technical judgement in a complex environment with minimal guidance and within current policies and legislation. Be the initial point of contact for customer enquiries and maintenance requests. Carry out regular property audits, condition surveys and other building assessments to gather property related asset management information. Update project programme and cost information as part of the organisations capital programme monitoring processes. Prepare specifications and tender documentation for minor works, instruct and supervise contractors working in occupied buildings and liaise directly with occupants in the planning of the works. Take appropriate decisions to progress projects, referring to managers where appropriate, to ensure contractors deliver to specification, price and quality. Carry out project reviews and report on contractor performance. Key Skills ONC/HNC in a building related discipline or appropriate membership of a qualifying body or time served tradesman with considerable supervisory experience. Knowledge of appropriate current regulations. Good communication skills Experience of the construction/maintenance process, at technical or supervisory level. Computer literate, being able to use Microsoft Outlook, Word, Excel and work ordering related systems This role falls inside of IR35 and is hybrid working with the expectation to be onsite in Livingston 3 days maximum. Please note that for this role you must have or be willing to get a Basic Disclosure Scotland. To apply, please send your CV using the link.
IT Development Analyst Location: Southampton (50/50 Remote Working) + Occasional Site Visits Salary: £31,000 to £34,000 + Benefits You will be reporting into the Development Manager who will be leaving their role at the end of the year so ideally the successful candidate will step into their role when they leave. Purpose of Role: To support the IT Development Manager and focus on implementing new systems and helping all staff get the most out of the applications and systems that has already acquired. This will be a primarily proactive role reporting to the IT Development Manager but also working alongside the other more reactive IT support team roles. This role will require working both in head office and at any of the sites located in Southampton, Portsmouth and at other locations throughout Hampshire. Specific Duties: IT Business Systems Development & Support 1. Ensuring Software systems are setup and implemented properly 2. Working with software vendors during and after implementation to ensure all required features are implemented correctly 3. Ensuring software is functioning properly and that users are supported with any issues that occur, liaising with external support as appropriate. 4. Ensuring that existing software capability is understood 5. Making Managers aware of new or unused features in these systems that might aid their business practice 6. Making sure all systems and the way staff use them are reviewed regularly. 7. Ensuring all data held within these systems is well maintained and accurate. 8. Ensuring that all Managers are able to report on the information stored within these various systems. 9. Providing advice, assistance and basic training in the use of applications software that staff use. 10. Helping the HR team and Managers to arrange appropriate systems training for users and providing and/or producing support materials where relevant to aid user understanding and use of their systems Other Duties 1. Performing other IT duties as part of the wider IT Support team as required 2. Working as a team player but also being able to work independently 3. Being prepared to attend training courses as required 4. Taking direction from managers and senior managers. Essential Experience, Knowledge and Ability - the successful candidate must demonstrate the following: Assessment A good knowledge of Business systems and processes Form/Interview Excellent problem analysis and solving skills Form/Interview Willingness to travel to any SSJ site as required. Form/Interview Relevant IT experience and technical expertise Form/Interview A good knowledge of Microsoft Office Software and Windows 10 Form/Interview A good understanding of web based software and services Form/Interview A good understanding of IT and data security Form/Interview Understanding of issues around confidentiality Interview Ability to plan, prioritise and take responsibility for workload Form/Interview Good numeracy skills Form Good telephone manner and communication skills Interview Attention to Detail Form/Interview Working with minimum supervision, using own initiative Interview Experience of working in a team Form/Interview To be sympathetic to the aims of the Society of St James Form/Interview A willingness to work within Societys Equal Opportunities Policy Interview A willingness to undertake training relevant to the post Form Desirable Experience: Knowledge and Ability - the successful candidate may demonstrate the following: Assessment Experience of using Google Apps for business Form/Interview Holding an appropriate IT qualification or certification Form/Interview Experience of working in an Application Support environment or as a Business Analyst Form/Interview Experience or certification in any of the following systems: Salesforce, iTrent, Sage, LINKS CarePath, Pyramid, In-Form or other Housing management systems. Form/Interview Experience of using Wordpress or similar Form/Interview Car Driver with valid driving license Form/Interview Project planning experience or qualifications Form/Interview
02/05/2024
Full time
IT Development Analyst Location: Southampton (50/50 Remote Working) + Occasional Site Visits Salary: £31,000 to £34,000 + Benefits You will be reporting into the Development Manager who will be leaving their role at the end of the year so ideally the successful candidate will step into their role when they leave. Purpose of Role: To support the IT Development Manager and focus on implementing new systems and helping all staff get the most out of the applications and systems that has already acquired. This will be a primarily proactive role reporting to the IT Development Manager but also working alongside the other more reactive IT support team roles. This role will require working both in head office and at any of the sites located in Southampton, Portsmouth and at other locations throughout Hampshire. Specific Duties: IT Business Systems Development & Support 1. Ensuring Software systems are setup and implemented properly 2. Working with software vendors during and after implementation to ensure all required features are implemented correctly 3. Ensuring software is functioning properly and that users are supported with any issues that occur, liaising with external support as appropriate. 4. Ensuring that existing software capability is understood 5. Making Managers aware of new or unused features in these systems that might aid their business practice 6. Making sure all systems and the way staff use them are reviewed regularly. 7. Ensuring all data held within these systems is well maintained and accurate. 8. Ensuring that all Managers are able to report on the information stored within these various systems. 9. Providing advice, assistance and basic training in the use of applications software that staff use. 10. Helping the HR team and Managers to arrange appropriate systems training for users and providing and/or producing support materials where relevant to aid user understanding and use of their systems Other Duties 1. Performing other IT duties as part of the wider IT Support team as required 2. Working as a team player but also being able to work independently 3. Being prepared to attend training courses as required 4. Taking direction from managers and senior managers. Essential Experience, Knowledge and Ability - the successful candidate must demonstrate the following: Assessment A good knowledge of Business systems and processes Form/Interview Excellent problem analysis and solving skills Form/Interview Willingness to travel to any SSJ site as required. Form/Interview Relevant IT experience and technical expertise Form/Interview A good knowledge of Microsoft Office Software and Windows 10 Form/Interview A good understanding of web based software and services Form/Interview A good understanding of IT and data security Form/Interview Understanding of issues around confidentiality Interview Ability to plan, prioritise and take responsibility for workload Form/Interview Good numeracy skills Form Good telephone manner and communication skills Interview Attention to Detail Form/Interview Working with minimum supervision, using own initiative Interview Experience of working in a team Form/Interview To be sympathetic to the aims of the Society of St James Form/Interview A willingness to work within Societys Equal Opportunities Policy Interview A willingness to undertake training relevant to the post Form Desirable Experience: Knowledge and Ability - the successful candidate may demonstrate the following: Assessment Experience of using Google Apps for business Form/Interview Holding an appropriate IT qualification or certification Form/Interview Experience of working in an Application Support environment or as a Business Analyst Form/Interview Experience or certification in any of the following systems: Salesforce, iTrent, Sage, LINKS CarePath, Pyramid, In-Form or other Housing management systems. Form/Interview Experience of using Wordpress or similar Form/Interview Car Driver with valid driving license Form/Interview Project planning experience or qualifications Form/Interview
Robert Half Technology are recruiting on a retained basis for an IT Support Engineer to join Safeguard Engineering Limited - a safety and environmental management consultancy, based in Bristol. This is a great opportunity to work for fast growing flexible business, and influence the development of its core IT systems as the company and its customer base grows. The Organisation Safeguard Engineering is a specialist Safety and Environmental Consultancy based in Bristol, with customers throughout the UK, but mainly in the South and South West of England. The team is primarily made up of ex Forces and MoD personnel, together with people who have a safety and environmental consultancy background. They formed the company in 2013 with the aim of providing a flexible and positive working environment for all employees, and with the aim of providing a service to their customers that is independent, expert, value for money and operated with integrity, openness and trust. The role Working closely with the IT Manager, the IT Support Engineer will be first port of call for any IT Support issues or requests, solving where appropriate and escalating where required. Building relationships with internal staff and upholding the reputation of IT within the organisation. Responsibilities: Act as first point of contact for all IT Support Issues and requests via phone, email, teams or in Diagnose and resolve technical hardware and software issues, including laptops, printers, M365 products and Operating systems. Escalate Problems to the IT Manager where applicable/required. Provide User training and assistance on various IT Systems and applications to ensure efficient and effective usage by staff members. Install, configure, and deploy computer hardware, peripherals, and software applications. Ensure compatibility, security, and proper functionality. Maintain and update records of IT Support activities and processes, including ticketing, known issue documentation, knowledge base articles and more. Assist with the management of the Microsoft 365 environment, including Intune, autopilot, Sharepoint and Exchange Create new users as required, provide set up and run Inductions where Communicate technical information effectively to non-technical users in a clear and understandable Keep users informed about the status of their IT Support requests To work in accordance with, and always implement, the companies Quality Management System (QMS) Assist the IT Manager and team with support tasks, IT Project rollouts and planning where required Qualifications and Experience: 2 years of experience on an IT Helpdesk or similar role Proficient in troubleshooting Windows OS Environments Knowledge of Microsoft 365 suite and administration Strong Customer Service and communication skills The ability to work effectively in a team, collaborate and share knowledge Desirable Experience/Knowledge: Experience with Unifi Access points Experience with Sophos Firewalls Experience with security products such as Threatlocker, SentinelOne and Defender for Endpoint Experience with managing Intune, EntraID and Microsoft Security products Full UK Driving license Salary/logistics: £25,000 - £29,000 basic salary DOE Company bonus scheme Work from the Bristol Office at least 3 days a week Occasional travel to satellite sites in the UK Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
02/05/2024
Full time
Robert Half Technology are recruiting on a retained basis for an IT Support Engineer to join Safeguard Engineering Limited - a safety and environmental management consultancy, based in Bristol. This is a great opportunity to work for fast growing flexible business, and influence the development of its core IT systems as the company and its customer base grows. The Organisation Safeguard Engineering is a specialist Safety and Environmental Consultancy based in Bristol, with customers throughout the UK, but mainly in the South and South West of England. The team is primarily made up of ex Forces and MoD personnel, together with people who have a safety and environmental consultancy background. They formed the company in 2013 with the aim of providing a flexible and positive working environment for all employees, and with the aim of providing a service to their customers that is independent, expert, value for money and operated with integrity, openness and trust. The role Working closely with the IT Manager, the IT Support Engineer will be first port of call for any IT Support issues or requests, solving where appropriate and escalating where required. Building relationships with internal staff and upholding the reputation of IT within the organisation. Responsibilities: Act as first point of contact for all IT Support Issues and requests via phone, email, teams or in Diagnose and resolve technical hardware and software issues, including laptops, printers, M365 products and Operating systems. Escalate Problems to the IT Manager where applicable/required. Provide User training and assistance on various IT Systems and applications to ensure efficient and effective usage by staff members. Install, configure, and deploy computer hardware, peripherals, and software applications. Ensure compatibility, security, and proper functionality. Maintain and update records of IT Support activities and processes, including ticketing, known issue documentation, knowledge base articles and more. Assist with the management of the Microsoft 365 environment, including Intune, autopilot, Sharepoint and Exchange Create new users as required, provide set up and run Inductions where Communicate technical information effectively to non-technical users in a clear and understandable Keep users informed about the status of their IT Support requests To work in accordance with, and always implement, the companies Quality Management System (QMS) Assist the IT Manager and team with support tasks, IT Project rollouts and planning where required Qualifications and Experience: 2 years of experience on an IT Helpdesk or similar role Proficient in troubleshooting Windows OS Environments Knowledge of Microsoft 365 suite and administration Strong Customer Service and communication skills The ability to work effectively in a team, collaborate and share knowledge Desirable Experience/Knowledge: Experience with Unifi Access points Experience with Sophos Firewalls Experience with security products such as Threatlocker, SentinelOne and Defender for Endpoint Experience with managing Intune, EntraID and Microsoft Security products Full UK Driving license Salary/logistics: £25,000 - £29,000 basic salary DOE Company bonus scheme Work from the Bristol Office at least 3 days a week Occasional travel to satellite sites in the UK Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Manager of Enterprise Quality Assurance. Candidate will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications: Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Good written and verbal communication skills. Attention to detail where needed. Clearly expresses verbal and written ideas. Understands, interprets and evaluates messages. Collaborates effectively. Conducts him/herself with utmost integrity at all times. Reports unethical conduct as required. Encourages fiscal responsibility and maintains confidentiality. Builds and maintains positive and supportive relationships across all departments and offices. Resolves conflict constructively. Establishes an environment of trust to promote knowledge sharing and group participation. Effectively resolves conflicts. Technologies: Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
01/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Manager of Enterprise Quality Assurance. Candidate will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications: Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Good written and verbal communication skills. Attention to detail where needed. Clearly expresses verbal and written ideas. Understands, interprets and evaluates messages. Collaborates effectively. Conducts him/herself with utmost integrity at all times. Reports unethical conduct as required. Encourages fiscal responsibility and maintains confidentiality. Builds and maintains positive and supportive relationships across all departments and offices. Resolves conflict constructively. Establishes an environment of trust to promote knowledge sharing and group participation. Effectively resolves conflicts. Technologies: Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
NO SPONSORSHIP QUALITY ASSURANCE MANAGER SALARY: $140K - $175K FLEX PLUS Bonus LOCATION: Chicago, IL This is a manager position. You will be a people manager managing vendors, outsourced resources, onshore, offshore, MSAS Back End technology. Applications desktop mobility strategies implementations products cloud global experience reducing defects that impact end users productivity will support QA development metrics agile tools processes Microsoft applications Jira ServiceNow This role will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications & Requirements Bachelors degree 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
01/05/2024
Full time
NO SPONSORSHIP QUALITY ASSURANCE MANAGER SALARY: $140K - $175K FLEX PLUS Bonus LOCATION: Chicago, IL This is a manager position. You will be a people manager managing vendors, outsourced resources, onshore, offshore, MSAS Back End technology. Applications desktop mobility strategies implementations products cloud global experience reducing defects that impact end users productivity will support QA development metrics agile tools processes Microsoft applications Jira ServiceNow This role will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications & Requirements Bachelors degree 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint