Global Technology Solutions Ltd
Aldermaston, Berkshire
Job Title: SC/DV cleared ON-PREM AD/Azure support specialist Location: Aldermaston, Reading. Potential hybrid agreements Rate: £600-610 per day Working hours: standard office hours Inside IR35 - Umbrella contractors only *This role is not suitable for consultants or architects* Holding SC or DV clearance We are looking for customer-focused and enthusiastic Azure and Active Directory Specialist to join the company. You should have a genuine interest in solving IT issues and empathetic to customer needs and requirements. Day to day tasks include expert management and troubleshooting of Azure, Dev environments and Active Directory services and issues within a complex locked down System structure. You should possess good written and verbal communication skills, be willing to collaborate with the wider IT support teams and help us develop a strong partnership with our customers' IT Leadership. The successful candidate will be responsible in supporting a strategic change to the service model and implementing design documents and processes along with new statements of work. This will require working closely with the Operations Manager and Account Project Lead to define and implement a more agile and collaborative structure which is capable of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies. ESSENTIALS SKILLS/QUALIFICATIONS: * 5 years plus Azure Active Directory experience (Essential) * Working Knowledge and implementation experience of Azure Dev Ops and Dev Test Labs * Azure Virtual Desktop knowledge and implementation experience (Nerdio) * Azure Cloud Infrastructure Knowledge * Infrastructure as a Code (knowledge and implementation experience) (IaC) * CI/CD pipelines knowledge and understanding * ARM templates/Bicep (knowledge and implementation experience) * Microsoft Tiered Model Knowledge and how this impacts different tiered environments * Azure Role & Functional based Security Delegation and Layers and Role Based Access Control * Azure Networking Experience * Azure Firewalls Experience * Azure Security including Conditional Access Policies and Multi Factor Authentication and Privileged Identity Management * Azure Virtual Machine Management * Azure Storage Experience * Azure Monitoring and log analytics * Azure Enterprise and ADFS Application Provisioning * Active Directory Connect/sync and Active Directory Federation Services * Azure PowerShell Scripting * Microsoft Windows Server 2016, 2019 and 2022 experience * Comfortable working with a Hybrid Joined Active Directory environment * Group Policy Management and Conditional Access Policy Management Experience * DNS, DHCP Experience * Working knowledge and understand of PKI Services * Scripting experience using BAT, PowerShell, C# and VB Scripts * Awareness of Change and Release Management * Strong communication skills both written and verbal * Self-motivated with a positive attitude and comfortable working with ambiguity * Good knowledge of MS Endpoint Management * Good knowledge of Office 365 and Exchange Online DESIRABLE SKILLS/QUALIFICATIONS: * Infrastructure Support experience/background inc patching, backups and restores, Windows/Linux * AD Sync and AD Connect Experience beneficial * Azure Containers * Azure Kubernetes * Azure Endpoint Management/Intune * Good knowledge across SCCM; WSUS; SCOM 2019; AGPM; Lumensions. * ITIL Foundation certified with a broad experience across Service Management disciplines and Agile delivery Benefits: * Development through Training/Certification * Put through DV clearance (including tax allowance) * potential hybrid working (home and onsite) * Joining a strong team with a wealth of knowledge and experience If you have the skill required, apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
26/04/2024
Project-based
Job Title: SC/DV cleared ON-PREM AD/Azure support specialist Location: Aldermaston, Reading. Potential hybrid agreements Rate: £600-610 per day Working hours: standard office hours Inside IR35 - Umbrella contractors only *This role is not suitable for consultants or architects* Holding SC or DV clearance We are looking for customer-focused and enthusiastic Azure and Active Directory Specialist to join the company. You should have a genuine interest in solving IT issues and empathetic to customer needs and requirements. Day to day tasks include expert management and troubleshooting of Azure, Dev environments and Active Directory services and issues within a complex locked down System structure. You should possess good written and verbal communication skills, be willing to collaborate with the wider IT support teams and help us develop a strong partnership with our customers' IT Leadership. The successful candidate will be responsible in supporting a strategic change to the service model and implementing design documents and processes along with new statements of work. This will require working closely with the Operations Manager and Account Project Lead to define and implement a more agile and collaborative structure which is capable of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies. ESSENTIALS SKILLS/QUALIFICATIONS: * 5 years plus Azure Active Directory experience (Essential) * Working Knowledge and implementation experience of Azure Dev Ops and Dev Test Labs * Azure Virtual Desktop knowledge and implementation experience (Nerdio) * Azure Cloud Infrastructure Knowledge * Infrastructure as a Code (knowledge and implementation experience) (IaC) * CI/CD pipelines knowledge and understanding * ARM templates/Bicep (knowledge and implementation experience) * Microsoft Tiered Model Knowledge and how this impacts different tiered environments * Azure Role & Functional based Security Delegation and Layers and Role Based Access Control * Azure Networking Experience * Azure Firewalls Experience * Azure Security including Conditional Access Policies and Multi Factor Authentication and Privileged Identity Management * Azure Virtual Machine Management * Azure Storage Experience * Azure Monitoring and log analytics * Azure Enterprise and ADFS Application Provisioning * Active Directory Connect/sync and Active Directory Federation Services * Azure PowerShell Scripting * Microsoft Windows Server 2016, 2019 and 2022 experience * Comfortable working with a Hybrid Joined Active Directory environment * Group Policy Management and Conditional Access Policy Management Experience * DNS, DHCP Experience * Working knowledge and understand of PKI Services * Scripting experience using BAT, PowerShell, C# and VB Scripts * Awareness of Change and Release Management * Strong communication skills both written and verbal * Self-motivated with a positive attitude and comfortable working with ambiguity * Good knowledge of MS Endpoint Management * Good knowledge of Office 365 and Exchange Online DESIRABLE SKILLS/QUALIFICATIONS: * Infrastructure Support experience/background inc patching, backups and restores, Windows/Linux * AD Sync and AD Connect Experience beneficial * Azure Containers * Azure Kubernetes * Azure Endpoint Management/Intune * Good knowledge across SCCM; WSUS; SCOM 2019; AGPM; Lumensions. * ITIL Foundation certified with a broad experience across Service Management disciplines and Agile delivery Benefits: * Development through Training/Certification * Put through DV clearance (including tax allowance) * potential hybrid working (home and onsite) * Joining a strong team with a wealth of knowledge and experience If you have the skill required, apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
IT Support Specialist - VIP Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd line while retaining ownership of issues through to resolution, including providing a remote hands service for infrastructure incidents when required. Adhere to published processes and procedures while instigating changes where required. Maintain asset inventory ensuring accuracy at all times. The Requirements Demonstrable experience supporting a VIP or executive user base. Excellent knowledge of Windows 10 and Microsoft Office (2016 onwards). Experience with hardware and software support on PC, Mac, iOS and Android devices. Experience in the support and implementation of anti-virus and security products. Working knowledge of collaboration tools such as Skype for Business, Microsoft Teams, Zoom, video conferencing and remote access technologies Strong stakeholder management and communication skills. Ability to work under pressure to tight deadlines while maintaining a high attention to detail. Keen interest in technology as well as a desire for driving continuous improvement. Proven record of commitment, competency and self-motivation with strong time management and flexibility. Full driving license as occasional travel may be required. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
26/04/2024
Full time
IT Support Specialist - VIP Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd line while retaining ownership of issues through to resolution, including providing a remote hands service for infrastructure incidents when required. Adhere to published processes and procedures while instigating changes where required. Maintain asset inventory ensuring accuracy at all times. The Requirements Demonstrable experience supporting a VIP or executive user base. Excellent knowledge of Windows 10 and Microsoft Office (2016 onwards). Experience with hardware and software support on PC, Mac, iOS and Android devices. Experience in the support and implementation of anti-virus and security products. Working knowledge of collaboration tools such as Skype for Business, Microsoft Teams, Zoom, video conferencing and remote access technologies Strong stakeholder management and communication skills. Ability to work under pressure to tight deadlines while maintaining a high attention to detail. Keen interest in technology as well as a desire for driving continuous improvement. Proven record of commitment, competency and self-motivation with strong time management and flexibility. Full driving license as occasional travel may be required. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Infoplus Technologies UK Ltd
Winchester, Hampshire
Mandatory Skills: BM XIV IBM Flash-system Brocade SAN Switches IBM TSM/Spectrum Protect IBM Tape Library Drivers license Job Description: We are seeking a talented Storage and Backup Engineer to join our team. The ideal candidate will have a strong background in storage and backup technologies, with expertise in IBM solutions including BM XIV, IBM FlashSystem, Brocade SAN Switches, IBM TSM/Spectrum Protect, and IBM Tape Library. A valid driver's license is also required for occasional travel to data centers and client sites. Responsibilities: Design, implement, and maintain storage solutions using IBM storage arrays such as BM XIV and IBM FlashSystem. Configure and manage Brocade SAN Switches to ensure efficient and reliable data transfer within the storage infrastructure. Deploy and administer backup solutions utilizing IBM TSM/Spectrum Protect, including policy management, backup scheduling, and disaster recovery. Manage IBM Tape Library systems for long-term data retention and archival purposes. Collaborate with cross-functional teams to optimize storage and backup performance, capacity planning, and data life cycle management. Perform routine maintenance tasks, such as firmware upgrades, patch management, and performance tuning. Develop and maintain documentation, including standard operating procedures and system configurations. Provide technical support and troubleshooting assistance for storage and backup-related issues. Requirements: Bachelor's degree in Computer Science, Information Technology, or related field. Proven experience as a Storage and Backup Engineer or similar role. Strong proficiency in IBM storage technologies, including BM XIV and IBM FlashSystem. Hands-on experience with Brocade SAN Switches and SAN fabric management. In-depth knowledge of backup solutions such as IBM TSM/Spectrum Protect, including installation, configuration, and troubleshooting. Familiarity with IBM Tape Library systems and tape-based backup strategies. Excellent problem-solving and analytical skills, with a keen attention to detail. Effective communication skills and the ability to collaborate with cross-functional teams. Valid driver's license and willingness to travel to data centers and client sites as needed. Preferred Qualifications: Certification in IBM storage and backup technologies (eg, IBM Certified Specialist - Spectrum Protect V8.1.6 Administration). Experience with other storage and backup solutions, such as EMC Isilon, NetApp, or Veritas NetBackup. Knowledge of cloud storage services, such as AWS S3, Azure Blob Storage, or Google Cloud Storage.
26/04/2024
Project-based
Mandatory Skills: BM XIV IBM Flash-system Brocade SAN Switches IBM TSM/Spectrum Protect IBM Tape Library Drivers license Job Description: We are seeking a talented Storage and Backup Engineer to join our team. The ideal candidate will have a strong background in storage and backup technologies, with expertise in IBM solutions including BM XIV, IBM FlashSystem, Brocade SAN Switches, IBM TSM/Spectrum Protect, and IBM Tape Library. A valid driver's license is also required for occasional travel to data centers and client sites. Responsibilities: Design, implement, and maintain storage solutions using IBM storage arrays such as BM XIV and IBM FlashSystem. Configure and manage Brocade SAN Switches to ensure efficient and reliable data transfer within the storage infrastructure. Deploy and administer backup solutions utilizing IBM TSM/Spectrum Protect, including policy management, backup scheduling, and disaster recovery. Manage IBM Tape Library systems for long-term data retention and archival purposes. Collaborate with cross-functional teams to optimize storage and backup performance, capacity planning, and data life cycle management. Perform routine maintenance tasks, such as firmware upgrades, patch management, and performance tuning. Develop and maintain documentation, including standard operating procedures and system configurations. Provide technical support and troubleshooting assistance for storage and backup-related issues. Requirements: Bachelor's degree in Computer Science, Information Technology, or related field. Proven experience as a Storage and Backup Engineer or similar role. Strong proficiency in IBM storage technologies, including BM XIV and IBM FlashSystem. Hands-on experience with Brocade SAN Switches and SAN fabric management. In-depth knowledge of backup solutions such as IBM TSM/Spectrum Protect, including installation, configuration, and troubleshooting. Familiarity with IBM Tape Library systems and tape-based backup strategies. Excellent problem-solving and analytical skills, with a keen attention to detail. Effective communication skills and the ability to collaborate with cross-functional teams. Valid driver's license and willingness to travel to data centers and client sites as needed. Preferred Qualifications: Certification in IBM storage and backup technologies (eg, IBM Certified Specialist - Spectrum Protect V8.1.6 Administration). Experience with other storage and backup solutions, such as EMC Isilon, NetApp, or Veritas NetBackup. Knowledge of cloud storage services, such as AWS S3, Azure Blob Storage, or Google Cloud Storage.
Infrastructure Specialist Akkodis are currently working in partnership with a leading professional services provider to recruit an Infrastructure Specialist to join their global IT team. The Role As an Infrastructure Specialist you will work within the infrastructure team and help develop, maintain and support a global IT Infrastructure supporting 9,000+ staff across 100+ locations. As an Infrastructure Specialist you will have the opportunity to proactively improve, optimise, converge, and develop the infrastructure with future capacity in mind, managing multiple projects and responsibilities. You will provide advice and guidance on maintaining the cloud, server, network and security environments, to plan and instigate hardware and software upgrades as required, and to ensure that planned processes have been completed satisfactorily. The Responsibilities Monitor, support and maintain the global on-premise and cloud infrastructures. Manage the ongoing global migration from on-premise IT infrastructure into a cloud managed environment. Develop, manage, and implement infrastructure projects to deliver business wide initiatives. Respond to 2nd/3rd line Help Desk calls and manage such items through to resolution and other regular support activities and provide technical cover and mentoring. Perform regular preventative maintenance checks, check logs and Servers to ensure they are properly patched and implement corrective actions to resolve any issues. Manage the security and integrity of data and IT systems. Educating staff on good working practices. Management of external suppliers and support agencies for the ongoing support and maintenance of the global infrastructure environment. Take ownership to ensure that all work and changes are performed in such a way as to minimise all disruption to existing business use. Be proactive in designing and documenting infrastructure processes, procedures, and standards and to maintain or prepare system and software documentation as directed. Work with the Global IT team and collaborate on any global initiatives and rollouts. Manage the technical aspects of office moves and changes. Testing and rolling out updates to software with a particular emphasis on security updates. Ensuring that adequate backups of data are kept both on and off site and that backup and restore processes are regularly tested. The Requirements Enterprise working knowledge and support of the Microsoft 365 environment and Admin centre (Microsoft cloud technologies, M365, AzureAD, Defender ATP, EndPoint Manager, OneDrive, etc). Excellent understanding of Microsoft Technologies, Windows Servers (2012, 2016 & 2019) Active Directory and Group Policies. Comprehensive Experience with VMWare, vCentre, & ESXi. Good understanding of Storage, SAN, NAS & Backup Technologies. All round IT infrastructure specialist with at extensive hands-on experience. If you are looking for an exciting new challenge to join a leading global service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
26/04/2024
Full time
Infrastructure Specialist Akkodis are currently working in partnership with a leading professional services provider to recruit an Infrastructure Specialist to join their global IT team. The Role As an Infrastructure Specialist you will work within the infrastructure team and help develop, maintain and support a global IT Infrastructure supporting 9,000+ staff across 100+ locations. As an Infrastructure Specialist you will have the opportunity to proactively improve, optimise, converge, and develop the infrastructure with future capacity in mind, managing multiple projects and responsibilities. You will provide advice and guidance on maintaining the cloud, server, network and security environments, to plan and instigate hardware and software upgrades as required, and to ensure that planned processes have been completed satisfactorily. The Responsibilities Monitor, support and maintain the global on-premise and cloud infrastructures. Manage the ongoing global migration from on-premise IT infrastructure into a cloud managed environment. Develop, manage, and implement infrastructure projects to deliver business wide initiatives. Respond to 2nd/3rd line Help Desk calls and manage such items through to resolution and other regular support activities and provide technical cover and mentoring. Perform regular preventative maintenance checks, check logs and Servers to ensure they are properly patched and implement corrective actions to resolve any issues. Manage the security and integrity of data and IT systems. Educating staff on good working practices. Management of external suppliers and support agencies for the ongoing support and maintenance of the global infrastructure environment. Take ownership to ensure that all work and changes are performed in such a way as to minimise all disruption to existing business use. Be proactive in designing and documenting infrastructure processes, procedures, and standards and to maintain or prepare system and software documentation as directed. Work with the Global IT team and collaborate on any global initiatives and rollouts. Manage the technical aspects of office moves and changes. Testing and rolling out updates to software with a particular emphasis on security updates. Ensuring that adequate backups of data are kept both on and off site and that backup and restore processes are regularly tested. The Requirements Enterprise working knowledge and support of the Microsoft 365 environment and Admin centre (Microsoft cloud technologies, M365, AzureAD, Defender ATP, EndPoint Manager, OneDrive, etc). Excellent understanding of Microsoft Technologies, Windows Servers (2012, 2016 & 2019) Active Directory and Group Policies. Comprehensive Experience with VMWare, vCentre, & ESXi. Good understanding of Storage, SAN, NAS & Backup Technologies. All round IT infrastructure specialist with at extensive hands-on experience. If you are looking for an exciting new challenge to join a leading global service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
VMware Specialist - SC Cleared Duration: 4 Month Contract Daily rate: £450 - £525 per day Location: Corsham Onsite 5 days *Requires active Security Clearance* 3rd/4th Line Infrastructure and Network Engineers - Server, VMware, vRA, Network, Switches, Firewalls (5 positions) What we are looking for: We are looking for Infrastructure, Network and VMWare engineers who have some of the following experiences and have the Technical Skills listed below (not all are essential). There is a requirement for on-site work building out physical infrastructure within data centres or configuring virtual infrastructure within our Corsham offices. VMWare VSphere, VCF (essential) Not all essential, we are looking for people with a variety of experience: Lead on the implementation and support of the physical infrastructure, supporting core systems and networking to ensure the security, stability and performance of all systems. Implement and support key security improvements across all core systems and infrastructure. Network, Switches and Firewall install, configuration and problem diagnostics. Skills in cloud architecture and subsequent documentation production ie HLD, LLDs A good understanding of cyber security as it pertains to Hardware and Software configurations. Overarching knowledge of private cloud architecture including Automation, SDN and resource management. If you are interested please apply for more information
26/04/2024
Project-based
VMware Specialist - SC Cleared Duration: 4 Month Contract Daily rate: £450 - £525 per day Location: Corsham Onsite 5 days *Requires active Security Clearance* 3rd/4th Line Infrastructure and Network Engineers - Server, VMware, vRA, Network, Switches, Firewalls (5 positions) What we are looking for: We are looking for Infrastructure, Network and VMWare engineers who have some of the following experiences and have the Technical Skills listed below (not all are essential). There is a requirement for on-site work building out physical infrastructure within data centres or configuring virtual infrastructure within our Corsham offices. VMWare VSphere, VCF (essential) Not all essential, we are looking for people with a variety of experience: Lead on the implementation and support of the physical infrastructure, supporting core systems and networking to ensure the security, stability and performance of all systems. Implement and support key security improvements across all core systems and infrastructure. Network, Switches and Firewall install, configuration and problem diagnostics. Skills in cloud architecture and subsequent documentation production ie HLD, LLDs A good understanding of cyber security as it pertains to Hardware and Software configurations. Overarching knowledge of private cloud architecture including Automation, SDN and resource management. If you are interested please apply for more information
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a VMWare Server Administrator for one of their public sector Clients based in Telford 4 days per week IR35: This role is inside of IR35 Minimum Requirement: Design, deploy, and maintain Microsoft Windows Server environments to ensure optimal performance and reliability. Manage VMware vSphere infrastructure, including vSphere/ESXi, vCenter, NSX-T, and VMware Cloud Director. Implement and support Horizon View 8 and VDI solutions to meet the business requirements. Oversee both physical and virtual infrastructure components, ensuring seamless integration and efficient operation. Administer FC-SAN environments, optimizing storage solutions for performance and scalability. Maintain and enhance Windows Server Active Directory (AD) and Domain Services (DS) for seamless user authentication and access control. Manage DNS and DHCP services to ensure network stability and efficient IP address management. Implement and support Remote Desktop Services (RDS) to facilitate secure remote access for end-users. Configure and maintain VMware NSX Advanced Load Balancer services for optimal application delivery and load balancing. Demonstrate a full understanding of Public Key Infrastructure (PKI) and relevant infrastructure to ensure secure communication. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
26/04/2024
Project-based
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a VMWare Server Administrator for one of their public sector Clients based in Telford 4 days per week IR35: This role is inside of IR35 Minimum Requirement: Design, deploy, and maintain Microsoft Windows Server environments to ensure optimal performance and reliability. Manage VMware vSphere infrastructure, including vSphere/ESXi, vCenter, NSX-T, and VMware Cloud Director. Implement and support Horizon View 8 and VDI solutions to meet the business requirements. Oversee both physical and virtual infrastructure components, ensuring seamless integration and efficient operation. Administer FC-SAN environments, optimizing storage solutions for performance and scalability. Maintain and enhance Windows Server Active Directory (AD) and Domain Services (DS) for seamless user authentication and access control. Manage DNS and DHCP services to ensure network stability and efficient IP address management. Implement and support Remote Desktop Services (RDS) to facilitate secure remote access for end-users. Configure and maintain VMware NSX Advanced Load Balancer services for optimal application delivery and load balancing. Demonstrate a full understanding of Public Key Infrastructure (PKI) and relevant infrastructure to ensure secure communication. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Your new company I have partnered exclusively with the global leader in providing monetisation applications for users around the world. Every day, their platforms deliver value to users that boosts revenues, increases margins, and enables rapid responses to change market dynamics and volatility. Your new role You will create and maintain end-to-end designs for various requirements and sizes of HPC clusters, Advise pre-sales engineering on architecture and design for key client opportunities, Liaise with hardware suppliers to build bills of materials for environment setups and growth, Set up and maintain Ethernet and Infiniband cluster networks, and monitor, Set up and maintain storage cluster nodes and software, and monitor, Set up and maintain GPU-optimised server hardware and operating systems, and monitor, Set up and maintain compute cluster management software, and continue to tune and optimise. What you'll need to succeed Significant hands-on engineering experience in HPC environments. Detailed knowledge of Infiniband and RoCE. Proficiency with Scripting and automation for deployment and maintenance. Bonus points for familiarity with the Nvidia AI Enterprise suite, working knowledge of using the Nvidia NGC catalogue or awareness of product-management principles and product-led strategy. What you'll get in return Share options Unlimited holiday policy - they don't believe in limiting how much time you need to rest away from work. 100% Remote working. Fantastic opportunities to develop - they have a habit of promoting in house. A great team with a passion for working collaboratively. Enhanced family friendly policies. A truly flexible workplace! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
26/04/2024
Full time
Your new company I have partnered exclusively with the global leader in providing monetisation applications for users around the world. Every day, their platforms deliver value to users that boosts revenues, increases margins, and enables rapid responses to change market dynamics and volatility. Your new role You will create and maintain end-to-end designs for various requirements and sizes of HPC clusters, Advise pre-sales engineering on architecture and design for key client opportunities, Liaise with hardware suppliers to build bills of materials for environment setups and growth, Set up and maintain Ethernet and Infiniband cluster networks, and monitor, Set up and maintain storage cluster nodes and software, and monitor, Set up and maintain GPU-optimised server hardware and operating systems, and monitor, Set up and maintain compute cluster management software, and continue to tune and optimise. What you'll need to succeed Significant hands-on engineering experience in HPC environments. Detailed knowledge of Infiniband and RoCE. Proficiency with Scripting and automation for deployment and maintenance. Bonus points for familiarity with the Nvidia AI Enterprise suite, working knowledge of using the Nvidia NGC catalogue or awareness of product-management principles and product-led strategy. What you'll get in return Share options Unlimited holiday policy - they don't believe in limiting how much time you need to rest away from work. 100% Remote working. Fantastic opportunities to develop - they have a habit of promoting in house. A great team with a passion for working collaboratively. Enhanced family friendly policies. A truly flexible workplace! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
*CANDIDATE MUST HOLD ACTIVE SC CLEARANCE DUE TO THE NATURE OF THE ROLE* Role: Infrastructure Support Specialist Location: Edinburgh - Onsite IR35 Status: Outside Clearance: Must hold SC Clearance Site Hours: 07:00 - 16:30 Mon -Thurs and 07:00 - 13:30 Fri We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability. Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles Able to identify, define and resolve complex issues with Microsoft Windows and Office applications Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines Ability to author documents such as reports, policies, procedures and workflows ESSENTIALS SKILLS/QUALIFICATIONS: Active Directory SCCM management & operation (or similar network management system) Microsoft WSUS (Windows Server Update Services) Ivanti Security Controls Ivanti Device and Application Control Avecto Defendpoint
26/04/2024
Project-based
*CANDIDATE MUST HOLD ACTIVE SC CLEARANCE DUE TO THE NATURE OF THE ROLE* Role: Infrastructure Support Specialist Location: Edinburgh - Onsite IR35 Status: Outside Clearance: Must hold SC Clearance Site Hours: 07:00 - 16:30 Mon -Thurs and 07:00 - 13:30 Fri We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability. Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles Able to identify, define and resolve complex issues with Microsoft Windows and Office applications Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines Ability to author documents such as reports, policies, procedures and workflows ESSENTIALS SKILLS/QUALIFICATIONS: Active Directory SCCM management & operation (or similar network management system) Microsoft WSUS (Windows Server Update Services) Ivanti Security Controls Ivanti Device and Application Control Avecto Defendpoint
Our client is currently looking for a Senior IT Support Technician based on site in Fife. There are many great benefits/perks associated with the role that I am happy to share with anyone who feels they match the below requirements. Role Summary: Seeking an IT professional to lead and support the organisation's IT operations, ensuring efficient hardware and software management, both on site and remotely. Responsibilities: Lead the IT team, providing first and second-line support. Deliver exceptional service to IT users. Provide comprehensive IT support, including troubleshooting for hardware and software issues. Oversee local server infrastructure, including backups and updates. Manage local IT infrastructure, including telephony and networking. Maintain and update IT documentation. Support departmental and business project initiatives. Perform routine maintenance on IT assets. Participate in on-call, out-of-hours support on a rotational basis. Collaborate with senior management and corporate IT to execute the group's IT strategy. Mentor and guide junior IT team members Background Completed training as a Senior IT Support Technician or comparable professional training, verifiable knowledge acquired in practice. A strong desire to learn new skills and take an active role in the IT department. Excellent customer service skills and a willingness to take ownership of issues. Willing to take the initiative and be creative in your approach to problem-solving. Have a good sense of humour, be resilient and have patience. Good knowledge of server, storage technology and IT infrastructure. If this role is something you or anyone you may know is suited to and would like to hear more, please send a copy of your CV Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
25/04/2024
Full time
Our client is currently looking for a Senior IT Support Technician based on site in Fife. There are many great benefits/perks associated with the role that I am happy to share with anyone who feels they match the below requirements. Role Summary: Seeking an IT professional to lead and support the organisation's IT operations, ensuring efficient hardware and software management, both on site and remotely. Responsibilities: Lead the IT team, providing first and second-line support. Deliver exceptional service to IT users. Provide comprehensive IT support, including troubleshooting for hardware and software issues. Oversee local server infrastructure, including backups and updates. Manage local IT infrastructure, including telephony and networking. Maintain and update IT documentation. Support departmental and business project initiatives. Perform routine maintenance on IT assets. Participate in on-call, out-of-hours support on a rotational basis. Collaborate with senior management and corporate IT to execute the group's IT strategy. Mentor and guide junior IT team members Background Completed training as a Senior IT Support Technician or comparable professional training, verifiable knowledge acquired in practice. A strong desire to learn new skills and take an active role in the IT department. Excellent customer service skills and a willingness to take ownership of issues. Willing to take the initiative and be creative in your approach to problem-solving. Have a good sense of humour, be resilient and have patience. Good knowledge of server, storage technology and IT infrastructure. If this role is something you or anyone you may know is suited to and would like to hear more, please send a copy of your CV Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
T he Opportunity : Our client, an integrated infrastructure solutions business, is currently looking for an ICT Infrastructure Specialist to join their ICT Department based near Middlesbrough. Helping to maintain high levels of safety, availability and reliability for ICT services, by ensuring effective, accurate provision of a diverse range of ICT systems and services across company sites. Skills and Experience: Strong knowledge of Windows Server 2012/2016 in physical and virtual environments Good grasp of Active Directory, DNS and DHCP Thorough understanding of IP Networking and Routing Experience With SQL and Exchange Server An understanding of Cyber Security and Firewalls Role and Responsibilities: Provide support to the ICT Team on matters concerning infrastructure and applications Take full responsibility for the successful delivery of assigned projects Document and maintain configuration for the design, configuration, processes and tools of ICT infrastructure Act as an escalation point for difficult or complex incidents Assist with the day-to-day maintenance of the company endpoint management and reporting systems (Cyber Security, Active Directory, Group Policy) Please call Matthew Craig here at ISR Recruitment to learn more.
25/04/2024
Full time
T he Opportunity : Our client, an integrated infrastructure solutions business, is currently looking for an ICT Infrastructure Specialist to join their ICT Department based near Middlesbrough. Helping to maintain high levels of safety, availability and reliability for ICT services, by ensuring effective, accurate provision of a diverse range of ICT systems and services across company sites. Skills and Experience: Strong knowledge of Windows Server 2012/2016 in physical and virtual environments Good grasp of Active Directory, DNS and DHCP Thorough understanding of IP Networking and Routing Experience With SQL and Exchange Server An understanding of Cyber Security and Firewalls Role and Responsibilities: Provide support to the ICT Team on matters concerning infrastructure and applications Take full responsibility for the successful delivery of assigned projects Document and maintain configuration for the design, configuration, processes and tools of ICT infrastructure Act as an escalation point for difficult or complex incidents Assist with the day-to-day maintenance of the company endpoint management and reporting systems (Cyber Security, Active Directory, Group Policy) Please call Matthew Craig here at ISR Recruitment to learn more.
Our client is looking for a skilled and enthusiastic network engineer to join their team based around Glasgow. The ideal candidate will have a strong grasp of the requirements below. If you feel that you are capable, I would love to hear from you and discuss the position in full. Duties and Responsibilities Design, implement, configure and manage the organisation's network infrastructure, including LANs, WANs, VPNs, Routers, Switches, Firewalls, and wireless access points. Identify and address issues to ensure high availability, reliability, and optimal performance. Deploy and maintain the systems' infrastructure, including Servers, storage solutions, operating systems, virtualisation platforms and cloud services. Manage network and systems capacity planning to accommodate growth and changing computing requirements. Collaborate with IT teams worldwide to develop integrated network and systems solutions aligned with business objectives and technology standards. Perform regular security assessments and audits to identify vulnerabilities and implement necessary patches, updates, and security protocols. Design, implement and maintain disaster recovery and business continuity plans. Provide technical support to end-users and other IT teams, addressing network and systems-related incidents and challenges. Document network and systems configurations, procedures, and troubleshooting guides to facilitate knowledge sharing and training. Stay informed about emerging technologies, industry trends, and best practices in networking and systems engineering. Automate network and systems tasks using Scripting languages and configuration management tools. Work with vendors and service providers for procurement, maintenance, and support of network and systems equipment and software. Install hardware for systems and users, as required. Packaging and deployment of applications and software updates. Identify, propose, contribute and manage IT projects for continuous improvement. Qualifications, Knowledge & Skills Bachelor's degree in Computer Science, Information Technology, or related field; or relevant work experience for a minimum of five years. Proven experience as a Network Engineer/Administrator, Systems Engineer/Administrator, or similar role, demonstrating proficiency in both networking and systems administration. Strong understanding of network protocols, routing, switching, and network security practices. Familiarity with various operating systems, including Windows and VMWare ESXi and experience in system administration. Proficiency in configuring and managing virtualisation platforms such as VMware. Scripting skills (eg, PowerShell) for network and systems automation and optimisation. Knowledge of hardware components, server architecture, and storage systems (SANs). Familiarity with security tools, encryption, certificates, PKI, authentication, and patch management for both networks and systems. Excellent communication skills to collaborate effectively with technical and non-technical teams. Strong problem-solving abilities for diagnosing and resolving complex network and systems issues. Ability to manage multiple tasks, projects, and priorities while adhering to deadlines. Main benefits: Salary Life Assurance x 4 times annual salary Critical Illness x 2 times annual salary Westfield Health Cover - CashPlan and Hospital Plan Personal Private Pension (currently Scottish Widows). Salary Exchange. 5% company contribution 34 day holiday (includes public holidays) Contribution to fitness club or classes Please send a copy of your CV for more information and to discuss your suitability. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
25/04/2024
Full time
Our client is looking for a skilled and enthusiastic network engineer to join their team based around Glasgow. The ideal candidate will have a strong grasp of the requirements below. If you feel that you are capable, I would love to hear from you and discuss the position in full. Duties and Responsibilities Design, implement, configure and manage the organisation's network infrastructure, including LANs, WANs, VPNs, Routers, Switches, Firewalls, and wireless access points. Identify and address issues to ensure high availability, reliability, and optimal performance. Deploy and maintain the systems' infrastructure, including Servers, storage solutions, operating systems, virtualisation platforms and cloud services. Manage network and systems capacity planning to accommodate growth and changing computing requirements. Collaborate with IT teams worldwide to develop integrated network and systems solutions aligned with business objectives and technology standards. Perform regular security assessments and audits to identify vulnerabilities and implement necessary patches, updates, and security protocols. Design, implement and maintain disaster recovery and business continuity plans. Provide technical support to end-users and other IT teams, addressing network and systems-related incidents and challenges. Document network and systems configurations, procedures, and troubleshooting guides to facilitate knowledge sharing and training. Stay informed about emerging technologies, industry trends, and best practices in networking and systems engineering. Automate network and systems tasks using Scripting languages and configuration management tools. Work with vendors and service providers for procurement, maintenance, and support of network and systems equipment and software. Install hardware for systems and users, as required. Packaging and deployment of applications and software updates. Identify, propose, contribute and manage IT projects for continuous improvement. Qualifications, Knowledge & Skills Bachelor's degree in Computer Science, Information Technology, or related field; or relevant work experience for a minimum of five years. Proven experience as a Network Engineer/Administrator, Systems Engineer/Administrator, or similar role, demonstrating proficiency in both networking and systems administration. Strong understanding of network protocols, routing, switching, and network security practices. Familiarity with various operating systems, including Windows and VMWare ESXi and experience in system administration. Proficiency in configuring and managing virtualisation platforms such as VMware. Scripting skills (eg, PowerShell) for network and systems automation and optimisation. Knowledge of hardware components, server architecture, and storage systems (SANs). Familiarity with security tools, encryption, certificates, PKI, authentication, and patch management for both networks and systems. Excellent communication skills to collaborate effectively with technical and non-technical teams. Strong problem-solving abilities for diagnosing and resolving complex network and systems issues. Ability to manage multiple tasks, projects, and priorities while adhering to deadlines. Main benefits: Salary Life Assurance x 4 times annual salary Critical Illness x 2 times annual salary Westfield Health Cover - CashPlan and Hospital Plan Personal Private Pension (currently Scottish Widows). Salary Exchange. 5% company contribution 34 day holiday (includes public holidays) Contribution to fitness club or classes Please send a copy of your CV for more information and to discuss your suitability. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Hays are looking for a Head of Infrastructure Delivery to join a SME MSP business based on the outskirts of Birmingham. HYBRID working with 3 days in the office a week (non-negotiable) You will manage a small team of engineers and be client facing for implementing and onboarding new clients in to the MSP. Key requirements: AVD, Azure and Pre-Sales experience You must be a hands-on technical expert to be able to lead service design and implementation. Your Mission Discovery, Design and Delivery - Managing technical discovery for potential projects and or service improvements. Working against the clock to deliver proposed solution designs, obtaining assurance from our Technical Architect & ultimately being responsible for the delivery of the project and the project plan.Working closely with the wider business, customers & suppliers to ensure the solutions we deliver meet business outcomes. Automation - You will be responsible for driving efficiencies in our business processes and toolsets via automation. You will have proven experience. You use tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools. Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others. Major Incident Management - It doesn't happen often but when it does, you'll bring together infrastructure investigations for major incidents and work to resolve these with minimal downtime for our customers. Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWare Design, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active Directory including AAD, GPOs & UAC & RBAC model creation. Automation technologies Terraform, Powershell and Power Automate. Strong experience in hybrid cloud environments and modernising Legacy infrastructure. Strong experience managing Intune policies and configuration, with the ability to troubleshoot autonomously. Experience of working in an environment aligning to ITIL best practice and focusing on the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or workstreams within your programmes. Management and ongoing improvements to Office 365, security scores & feature development. A good understanding of cybersecurity principles and a security first approach to infrastructure design. Able to work with network Switches & Firewalls with the ability to troubleshoot autonomously. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
24/04/2024
Full time
Hays are looking for a Head of Infrastructure Delivery to join a SME MSP business based on the outskirts of Birmingham. HYBRID working with 3 days in the office a week (non-negotiable) You will manage a small team of engineers and be client facing for implementing and onboarding new clients in to the MSP. Key requirements: AVD, Azure and Pre-Sales experience You must be a hands-on technical expert to be able to lead service design and implementation. Your Mission Discovery, Design and Delivery - Managing technical discovery for potential projects and or service improvements. Working against the clock to deliver proposed solution designs, obtaining assurance from our Technical Architect & ultimately being responsible for the delivery of the project and the project plan.Working closely with the wider business, customers & suppliers to ensure the solutions we deliver meet business outcomes. Automation - You will be responsible for driving efficiencies in our business processes and toolsets via automation. You will have proven experience. You use tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools. Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others. Major Incident Management - It doesn't happen often but when it does, you'll bring together infrastructure investigations for major incidents and work to resolve these with minimal downtime for our customers. Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWare Design, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active Directory including AAD, GPOs & UAC & RBAC model creation. Automation technologies Terraform, Powershell and Power Automate. Strong experience in hybrid cloud environments and modernising Legacy infrastructure. Strong experience managing Intune policies and configuration, with the ability to troubleshoot autonomously. Experience of working in an environment aligning to ITIL best practice and focusing on the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or workstreams within your programmes. Management and ongoing improvements to Office 365, security scores & feature development. A good understanding of cybersecurity principles and a security first approach to infrastructure design. Able to work with network Switches & Firewalls with the ability to troubleshoot autonomously. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Cloud Infrastructure Engineer - Linux, Docker, Agile, CICD. The Company: Specialist technology provider, providing Real Time solutions, utilising leading-edge technology, delivering transportation technology into complex operations. They have consistently innovated to create a best in the market, SaaS product, with over two decades of experience in their sector. The Opportunity : We are looking for an experienced Cloud Infrastructure Engineer, to play a pivotal role in supporting their core products and associated systems, working in a hybrid role with occasional visits on-site, Ensuring the on-prem infrastructure and AWS cloud estate are ready and available to support the teams, digital services, and customers. The company offers Hybrid working with 1 day week in the office (East Midlands or Milton Keynes, whichever is best for you) .The role is split as 80% on-prem (with occasional trips to client sites) and 20% cloud-based (AWS). Core technical skills, responsibilities & attributes for the Cloud Infrastructure Engineer role: Proven experience as a Cloud/DevOps/Infrastructure Engineer, working with Development/QA Teams, with a good understanding of the development life cycle (Sprints/Scrum and/or Agile etc). Good experience of Docker, Linux (containerisation). Strong Infrastructure Engineering background, encompassing - Server configurations, cabinets, network components, Switches & Firewalls. An in-depth (very much a hands on) technical role, with the personality able to build relationships, first class communicator who can manage their workload and has a strong attention to detail. Systems Administration Support, Security; User management; Upgrades/Patching; Scripting/Process Automation eg, Ansible; Monitoring and System Analytics, CI/CD, Environment/Infrastructure Management. Create, manage, and maintain the Infrastructure as Code (IaC) for the project, deploy and update docker stacks to a docker swarm, ensuring Lab configurations. The company offers a Hybrid working environment working from home and 1 day per week in their East Midlands office, with a base salary range of £55-60K and a fantastic benefits package. Please apply now for a comprehensive specification on the position: Cloud Infrastructure Engineer - Linux, Docker, Agile, CICD.
24/04/2024
Full time
Cloud Infrastructure Engineer - Linux, Docker, Agile, CICD. The Company: Specialist technology provider, providing Real Time solutions, utilising leading-edge technology, delivering transportation technology into complex operations. They have consistently innovated to create a best in the market, SaaS product, with over two decades of experience in their sector. The Opportunity : We are looking for an experienced Cloud Infrastructure Engineer, to play a pivotal role in supporting their core products and associated systems, working in a hybrid role with occasional visits on-site, Ensuring the on-prem infrastructure and AWS cloud estate are ready and available to support the teams, digital services, and customers. The company offers Hybrid working with 1 day week in the office (East Midlands or Milton Keynes, whichever is best for you) .The role is split as 80% on-prem (with occasional trips to client sites) and 20% cloud-based (AWS). Core technical skills, responsibilities & attributes for the Cloud Infrastructure Engineer role: Proven experience as a Cloud/DevOps/Infrastructure Engineer, working with Development/QA Teams, with a good understanding of the development life cycle (Sprints/Scrum and/or Agile etc). Good experience of Docker, Linux (containerisation). Strong Infrastructure Engineering background, encompassing - Server configurations, cabinets, network components, Switches & Firewalls. An in-depth (very much a hands on) technical role, with the personality able to build relationships, first class communicator who can manage their workload and has a strong attention to detail. Systems Administration Support, Security; User management; Upgrades/Patching; Scripting/Process Automation eg, Ansible; Monitoring and System Analytics, CI/CD, Environment/Infrastructure Management. Create, manage, and maintain the Infrastructure as Code (IaC) for the project, deploy and update docker stacks to a docker swarm, ensuring Lab configurations. The company offers a Hybrid working environment working from home and 1 day per week in their East Midlands office, with a base salary range of £55-60K and a fantastic benefits package. Please apply now for a comprehensive specification on the position: Cloud Infrastructure Engineer - Linux, Docker, Agile, CICD.
Your new company A well established organisation based in Carmarthenshire. A family-friendly company that provides entertainment and luxury for guests. Your new role You will be responsible for providing advanced technical support and problem-solving within the organisation. While there is no typical day-to-day routine, your primary focus will be on IT Support and Network Support covering the site of 550 acres. Troubleshoot and repair complex technical issues related to specialised equipment. Provide support for the whole site and be on call for IT Support. Lead and mentor junior technicians, providing training and guidance. Ensure seamless IT support and network services What you'll need to succeed Proficiency in Active Directory and M365 Suite: A solid understanding of Active Directory administration, user management, and group policies Familiarity with Microsoft 365 applications, including Exchange Online, SharePoint, and Teams. Knowledge of Azure (Desirable): While not mandatory, experience with Microsoft Azure services can be a valuable asset. Understanding Azure AD, virtual machines, and cloud infrastructure will enhance your capabilities. Experience with Mobile Device Management (MDM): Managing mobile devices (iOS, Android) within an organisation is crucial. Familiarity with MDM tools such as Intune. Service Desk Software Proficiency (Useful): Having worked with service desk or ticketing systems helps streamline IT support processes. Knowledge of tools like ServiceNow or Jira can be advantageous What you'll get in return A great family friendly organisation, provide great benefits such as: - Staff Discount - Free access to all on site facilities - Employee Reward points - Flexible work options What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
24/04/2024
Full time
Your new company A well established organisation based in Carmarthenshire. A family-friendly company that provides entertainment and luxury for guests. Your new role You will be responsible for providing advanced technical support and problem-solving within the organisation. While there is no typical day-to-day routine, your primary focus will be on IT Support and Network Support covering the site of 550 acres. Troubleshoot and repair complex technical issues related to specialised equipment. Provide support for the whole site and be on call for IT Support. Lead and mentor junior technicians, providing training and guidance. Ensure seamless IT support and network services What you'll need to succeed Proficiency in Active Directory and M365 Suite: A solid understanding of Active Directory administration, user management, and group policies Familiarity with Microsoft 365 applications, including Exchange Online, SharePoint, and Teams. Knowledge of Azure (Desirable): While not mandatory, experience with Microsoft Azure services can be a valuable asset. Understanding Azure AD, virtual machines, and cloud infrastructure will enhance your capabilities. Experience with Mobile Device Management (MDM): Managing mobile devices (iOS, Android) within an organisation is crucial. Familiarity with MDM tools such as Intune. Service Desk Software Proficiency (Useful): Having worked with service desk or ticketing systems helps streamline IT support processes. Knowledge of tools like ServiceNow or Jira can be advantageous What you'll get in return A great family friendly organisation, provide great benefits such as: - Staff Discount - Free access to all on site facilities - Employee Reward points - Flexible work options What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
ICT Infrastructure Specialist Hybrid (2 - 3 Days in the Office) Based: Stockton on Tees Permanent Role Implement, maintain & support on-premises and infrastructure systems. Manage monitoring and optimisation of the infrastructure platforms. Review capacity requirements and manage capacity. Document and maintain configuration for the design, configuration, routines, processes and tools of ICT estate. Identify areas for improvement. Recommend solutions based on the analysis of business requirements and follow defined best practice guidelines and frameworks eg ITIL. Ensure that IT continuity plans, technology and tools safeguard data integrity, security and access. If intrested in the role and wanting to discuss further please apply or email (see below)
23/04/2024
Full time
ICT Infrastructure Specialist Hybrid (2 - 3 Days in the Office) Based: Stockton on Tees Permanent Role Implement, maintain & support on-premises and infrastructure systems. Manage monitoring and optimisation of the infrastructure platforms. Review capacity requirements and manage capacity. Document and maintain configuration for the design, configuration, routines, processes and tools of ICT estate. Identify areas for improvement. Recommend solutions based on the analysis of business requirements and follow defined best practice guidelines and frameworks eg ITIL. Ensure that IT continuity plans, technology and tools safeguard data integrity, security and access. If intrested in the role and wanting to discuss further please apply or email (see below)
ICT Cloud Infrastructure Specialist Hybrid (2 - 3 Days a week in the office) Head Office: Stockton on Tees Currently recruitng for a ICT Cloud Infrastructure Specialist role for one of our clients based in Stockton on Tees Responsibilities Help support and influence cloud transformation roadmap by assisting with the design, implementation, and maintenance our cloud infrastructure (Azure). Ensure the reliability, scalability, and security of our cloud infrastructure. Monitor and optimize the performance & cost of our cloud infrastructure. Troubleshoot and resolve issues related to cloud infrastructure. Work closely with our development, operations, and security teams to ensure the smooth operation of our cloud infrastructure. If intrested in the role and discussing details further please get in touch by applying or emailing (see below)
23/04/2024
Full time
ICT Cloud Infrastructure Specialist Hybrid (2 - 3 Days a week in the office) Head Office: Stockton on Tees Currently recruitng for a ICT Cloud Infrastructure Specialist role for one of our clients based in Stockton on Tees Responsibilities Help support and influence cloud transformation roadmap by assisting with the design, implementation, and maintenance our cloud infrastructure (Azure). Ensure the reliability, scalability, and security of our cloud infrastructure. Monitor and optimize the performance & cost of our cloud infrastructure. Troubleshoot and resolve issues related to cloud infrastructure. Work closely with our development, operations, and security teams to ensure the smooth operation of our cloud infrastructure. If intrested in the role and discussing details further please get in touch by applying or emailing (see below)
Digital & Technology Advisory Lead) - Aero and Rail Transportation Location: UK/Europe ( Preferably: UK/France/Italy ) Remote-Flexible for travel if required Experience: 10+ years of experience in an ER&D segment, a technology leader having performed roles in Business Development, Pre-sales, Customer facing engagements, Industry expert working and living in Europe. Job Description Business Development Skills & Experience: Driving end-to-end pursuit cycle Work very closely (possibly co-located) and working closely with Sales & Account Management to identify/create, qualify and drive to closure, opportunities with medical devices and healthcare providers. Shape and solution software engagements in collaboration with subject matter experts as relevant. Develop and communicate compelling value propositions with key stakeholders (CTO/Engineering/Product Digital Org.); Client relationship management and networking with Clients R&D peers: Forging strong relationships Build trusted advisor relationships and influential partnerships with clients R&D peer architect/SMEs/specialist based on a strong foundation of business and technology expertise and leverage them to gather insights concerning eg on-going/upcoming project initiatives/WoW/technical approaches-directions at customer end Job Description Summary Lead will be responsible for supporting the go-to-market efforts of Client's Aero and Rail Transport business having worked in the industry and deep understanding of the market including trends and projects in rolling stock, rail control, services, and infrastructure. Signaling and Supervision systems, next Generation Platforms, Cybersecurity. An ideal candidate should be familiar with and having been involved with generating new business in following areas: - Digital Engineering (Digital Thread, PLM, MOM, Aftermarket sales), Digital Technology (Data Platforms, Data Analytics, GEN AI Cloud software solutions), - Autonomous Solutions (Smart Factors, Intelligent Products, hyper sensorization and IoT, V&V, H/W Build to Spec Products, and S/W Embedded solutions, Wireless Connectivity in Aero& Rail Transport), - Sustainability (Renewable materials and smart grids, renewable fuels eg, Hydrogen, Electrification and EV solutions)
23/04/2024
Full time
Digital & Technology Advisory Lead) - Aero and Rail Transportation Location: UK/Europe ( Preferably: UK/France/Italy ) Remote-Flexible for travel if required Experience: 10+ years of experience in an ER&D segment, a technology leader having performed roles in Business Development, Pre-sales, Customer facing engagements, Industry expert working and living in Europe. Job Description Business Development Skills & Experience: Driving end-to-end pursuit cycle Work very closely (possibly co-located) and working closely with Sales & Account Management to identify/create, qualify and drive to closure, opportunities with medical devices and healthcare providers. Shape and solution software engagements in collaboration with subject matter experts as relevant. Develop and communicate compelling value propositions with key stakeholders (CTO/Engineering/Product Digital Org.); Client relationship management and networking with Clients R&D peers: Forging strong relationships Build trusted advisor relationships and influential partnerships with clients R&D peer architect/SMEs/specialist based on a strong foundation of business and technology expertise and leverage them to gather insights concerning eg on-going/upcoming project initiatives/WoW/technical approaches-directions at customer end Job Description Summary Lead will be responsible for supporting the go-to-market efforts of Client's Aero and Rail Transport business having worked in the industry and deep understanding of the market including trends and projects in rolling stock, rail control, services, and infrastructure. Signaling and Supervision systems, next Generation Platforms, Cybersecurity. An ideal candidate should be familiar with and having been involved with generating new business in following areas: - Digital Engineering (Digital Thread, PLM, MOM, Aftermarket sales), Digital Technology (Data Platforms, Data Analytics, GEN AI Cloud software solutions), - Autonomous Solutions (Smart Factors, Intelligent Products, hyper sensorization and IoT, V&V, H/W Build to Spec Products, and S/W Embedded solutions, Wireless Connectivity in Aero& Rail Transport), - Sustainability (Renewable materials and smart grids, renewable fuels eg, Hydrogen, Electrification and EV solutions)
Lead IT Security Manager Permanent Birmingham - 2 Days per week on site £48,900 - £61,140 per annum My client in the Rail industry are looking for a Lead IT Security Manager to join their fast-paced Operations team on a permanent basis. The Lead IT Security Manager is responsible for is the effective management of the Security Operations pillar within the IT Security, Compliance & Identity function. This includes Security technology and Security Operations Centre management. Key focus areas for this role, the ideal candidate will have experience in each of the below; Threat & Vulnerability Management Security Operations Centre - 24/7 Outsourced Web & Content Filtering - ProofPoint, Zscaler, etc. Endpoint Security Infrastructure Security Accountabilities * Lead the Security Operations pillar, determining and delivering requirements, methods, and tools to provide value and reduce risk across proactive monitoring, incident response, threat management and vulnerability management (among other activity) . * Lead the creation and maintenance of Security Operations policy, standards procedures, and documentation (including playbooks and guidance). * Manage the application and compliance of security operations procedures, reviewing actual and potential security breaches, and ensuring their investigation. * Lead the Security Operations team's response to incidents, recommending actions and appropriate control improvements. * Monitor the external environment to gather intelligence on emerging technologies, documenting impacts, threats, and opportunities to IT. * Provide expert advice on threat intelligence activities, identifying which threat categories are most dangerous to the organization and how to defend against them. * Manage vulnerability assessment activities within company IT, providing expert advice where necessary in the review of vulnerability assessment tools and techniques. * Develop, maintain, and test Security Operations' incident management procedures, investigating escalated incidents and facilitating recovery post-incident resolution. * Lead Security Operations risk management activities, leading on the identification of risks and vulnerabilities and assessment of their impacts. * Manage and oversee the day-to-day activity of the SOC supplier who will deliver security capabilities, communicating their activity to relevant teams. * Manage the design, delivery, maintenance, and continuous improvement of the IT Security Ops capabilities in line with business needs. * Manage the Security Operations Centre (SOC) capability, ensuring effective protection, defence, and response to IT security risks. * Promote the Security, Compliance & Identity function to develop and enhance the team profile to develop enduring relationships with stakeholders and teams. * Implement a multi-year Security roadmap that provides proactive capabilities which enable business objectives. * Actively promote and embed Equality Diversity and Inclusion (EDI) in all your work, and support and comply with all organisational initiatives, policies and procedures on EDI. Skills: * Relationship Building. Ability to develop and maintain strong relationships with internal and external stakeholders. * Security Operations. Ability provide leadership for live security incidents and helping conduct robust investigations in order to identify corrective actions and see them through to completion. * Threat Intelligence. Ability to provide guidance on proactive threat identification, analysis, and mitigation. Skilled in actionable intelligence, industry sources, and general awareness of threat landscape. * Vulnerability Assessment. Ability to identify and classify security vulnerabilities in networks, systems and applications and mitigating or eliminating their impact. * Risk Management. Ability to identify IT security operations risks and the delivery of audit remediation activities. * Emerging technology monitoring. Ability to identify and assess new and emerging technologies, products, services, methods and techniques. Knowledge: * Knowledge of IT Service Frameworks, methodologies, and best practice such as ITIL v4 and Agile. * Knowledge of day-to-day activities and best practice within a SOC. * Knowledge of technical security such as Firewalls, network security groups, and access controls. Type of Experience: * Experience of leading a team through the full IT service life cycle, enhancing security posture, and evolving capabilities via continual service improvement. * Experience of leading live cyber incidents and the remediation actions. * Experience of partnering with supplier teams for managed services delivery of improvements. * Experience across the full IT security spectrum (software, Servers, infrastructure, and networks). * Experience designing and implementing secure systems, leading review where necessary of complex security issues. * Experience of enabling and informing risk-based decisions. * Experience dealing with the security implications of transformation and day-to-day product changes. * Experience working with system architectures, displaying a strong understanding of the impact of vulnerabilities on varied systems Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
23/04/2024
Full time
Lead IT Security Manager Permanent Birmingham - 2 Days per week on site £48,900 - £61,140 per annum My client in the Rail industry are looking for a Lead IT Security Manager to join their fast-paced Operations team on a permanent basis. The Lead IT Security Manager is responsible for is the effective management of the Security Operations pillar within the IT Security, Compliance & Identity function. This includes Security technology and Security Operations Centre management. Key focus areas for this role, the ideal candidate will have experience in each of the below; Threat & Vulnerability Management Security Operations Centre - 24/7 Outsourced Web & Content Filtering - ProofPoint, Zscaler, etc. Endpoint Security Infrastructure Security Accountabilities * Lead the Security Operations pillar, determining and delivering requirements, methods, and tools to provide value and reduce risk across proactive monitoring, incident response, threat management and vulnerability management (among other activity) . * Lead the creation and maintenance of Security Operations policy, standards procedures, and documentation (including playbooks and guidance). * Manage the application and compliance of security operations procedures, reviewing actual and potential security breaches, and ensuring their investigation. * Lead the Security Operations team's response to incidents, recommending actions and appropriate control improvements. * Monitor the external environment to gather intelligence on emerging technologies, documenting impacts, threats, and opportunities to IT. * Provide expert advice on threat intelligence activities, identifying which threat categories are most dangerous to the organization and how to defend against them. * Manage vulnerability assessment activities within company IT, providing expert advice where necessary in the review of vulnerability assessment tools and techniques. * Develop, maintain, and test Security Operations' incident management procedures, investigating escalated incidents and facilitating recovery post-incident resolution. * Lead Security Operations risk management activities, leading on the identification of risks and vulnerabilities and assessment of their impacts. * Manage and oversee the day-to-day activity of the SOC supplier who will deliver security capabilities, communicating their activity to relevant teams. * Manage the design, delivery, maintenance, and continuous improvement of the IT Security Ops capabilities in line with business needs. * Manage the Security Operations Centre (SOC) capability, ensuring effective protection, defence, and response to IT security risks. * Promote the Security, Compliance & Identity function to develop and enhance the team profile to develop enduring relationships with stakeholders and teams. * Implement a multi-year Security roadmap that provides proactive capabilities which enable business objectives. * Actively promote and embed Equality Diversity and Inclusion (EDI) in all your work, and support and comply with all organisational initiatives, policies and procedures on EDI. Skills: * Relationship Building. Ability to develop and maintain strong relationships with internal and external stakeholders. * Security Operations. Ability provide leadership for live security incidents and helping conduct robust investigations in order to identify corrective actions and see them through to completion. * Threat Intelligence. Ability to provide guidance on proactive threat identification, analysis, and mitigation. Skilled in actionable intelligence, industry sources, and general awareness of threat landscape. * Vulnerability Assessment. Ability to identify and classify security vulnerabilities in networks, systems and applications and mitigating or eliminating their impact. * Risk Management. Ability to identify IT security operations risks and the delivery of audit remediation activities. * Emerging technology monitoring. Ability to identify and assess new and emerging technologies, products, services, methods and techniques. Knowledge: * Knowledge of IT Service Frameworks, methodologies, and best practice such as ITIL v4 and Agile. * Knowledge of day-to-day activities and best practice within a SOC. * Knowledge of technical security such as Firewalls, network security groups, and access controls. Type of Experience: * Experience of leading a team through the full IT service life cycle, enhancing security posture, and evolving capabilities via continual service improvement. * Experience of leading live cyber incidents and the remediation actions. * Experience of partnering with supplier teams for managed services delivery of improvements. * Experience across the full IT security spectrum (software, Servers, infrastructure, and networks). * Experience designing and implementing secure systems, leading review where necessary of complex security issues. * Experience of enabling and informing risk-based decisions. * Experience dealing with the security implications of transformation and day-to-day product changes. * Experience working with system architectures, displaying a strong understanding of the impact of vulnerabilities on varied systems Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a Senior Planner for one of their public sector Clients based in the UK. Role: Senior Planner Contract Length: 12 months Location: Hybrid Aldermaston - 50% on site. Essential Active SC Clearance Primavera P6 Been acting up and can challenge back to stakeholders when they submit their plans Stakeholder Management with internal/external stakeholders Construction or nuclear industry background Experience in Infrastructure planning Qualification in appropriate business or technical discipline, or proven level of relevant experience. Microsoft Office Planning software Project planning on programmes with output products Has experience. ideally looking for someone with 5+ Desirable Project Management qualification (eg APMP). Working towards membership of relevant professional body (eg APM, PMI) preferable. Top 3 evaluation criteria: 1. Primavera P6 2. Stakeholder Management 3. Experience in Infrastructure planning
23/04/2024
Project-based
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a Senior Planner for one of their public sector Clients based in the UK. Role: Senior Planner Contract Length: 12 months Location: Hybrid Aldermaston - 50% on site. Essential Active SC Clearance Primavera P6 Been acting up and can challenge back to stakeholders when they submit their plans Stakeholder Management with internal/external stakeholders Construction or nuclear industry background Experience in Infrastructure planning Qualification in appropriate business or technical discipline, or proven level of relevant experience. Microsoft Office Planning software Project planning on programmes with output products Has experience. ideally looking for someone with 5+ Desirable Project Management qualification (eg APMP). Working towards membership of relevant professional body (eg APM, PMI) preferable. Top 3 evaluation criteria: 1. Primavera P6 2. Stakeholder Management 3. Experience in Infrastructure planning
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
23/04/2024
Full time
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.