Job Title: Major Incident Manager/ITSM Process lead Location: London, UK Work Mode: Remote (When required need to travel to Mphasis London office) Years of Experience Needed: - Candidate should have 7+ years of in Incident management along with Change and other reporting module. Technical Skill: - Strong communication, interpersonal and presentation skills for working with teams at all levels including client stakeholders. Prior experience of Major Incident and other ITSM processes Strong knowledge on Service Now - mainly in Problem, Change, Major Incident and Reporting modules. Excellent leadership skills and ability to collaborate with team members. Experience of working with teams in India. Ability to analyse a high volume of technical data and work in a fast-paced environment. Strong problem solving, analytical, and time management skills. Ability to work to deadlines including attention to detail and multitasking skills Non-Technical Skill: Providing high quality, professional major incident management as part of a 24x7, 365 Major Incident Management team. Quickly understanding customer issues from a business impact perspective, draw logical conclusions, make sensible suggestions that meet both the Mphasis strategic direction and customers' needs and engage other vendors/suppliers to support. Responsible for assessing situations, making appropriate interventions, managing resolution activities, and communicating this to both technical and non-technical stakeholders both within Mphasis, Client and 3rd Parties. Ensure major incidents are managed effectively, managing the expectations for stakeholders, and acting as a point of contact for business areas using language understood by those stakeholders. Manage and report on core ITSM processes such as Incident, Problem, Change, Service Level management. Subject Matter Expert (SME) in the specific process area, representing the process to all stakeholders, reporting on performance, and developing recommendations for continual service improvement. Supporting and nurturing process improvements and knowledge base improvements Contributing to the objectives of the wider Service Management and Operations team. Certification: - ITIL Foundation Certification
03/05/2024
Full time
Job Title: Major Incident Manager/ITSM Process lead Location: London, UK Work Mode: Remote (When required need to travel to Mphasis London office) Years of Experience Needed: - Candidate should have 7+ years of in Incident management along with Change and other reporting module. Technical Skill: - Strong communication, interpersonal and presentation skills for working with teams at all levels including client stakeholders. Prior experience of Major Incident and other ITSM processes Strong knowledge on Service Now - mainly in Problem, Change, Major Incident and Reporting modules. Excellent leadership skills and ability to collaborate with team members. Experience of working with teams in India. Ability to analyse a high volume of technical data and work in a fast-paced environment. Strong problem solving, analytical, and time management skills. Ability to work to deadlines including attention to detail and multitasking skills Non-Technical Skill: Providing high quality, professional major incident management as part of a 24x7, 365 Major Incident Management team. Quickly understanding customer issues from a business impact perspective, draw logical conclusions, make sensible suggestions that meet both the Mphasis strategic direction and customers' needs and engage other vendors/suppliers to support. Responsible for assessing situations, making appropriate interventions, managing resolution activities, and communicating this to both technical and non-technical stakeholders both within Mphasis, Client and 3rd Parties. Ensure major incidents are managed effectively, managing the expectations for stakeholders, and acting as a point of contact for business areas using language understood by those stakeholders. Manage and report on core ITSM processes such as Incident, Problem, Change, Service Level management. Subject Matter Expert (SME) in the specific process area, representing the process to all stakeholders, reporting on performance, and developing recommendations for continual service improvement. Supporting and nurturing process improvements and knowledge base improvements Contributing to the objectives of the wider Service Management and Operations team. Certification: - ITIL Foundation Certification
Mondas Consulting We are currently looking for an individual to join and support our growing sales function. This role will offer you the chance to be involved with various sales opportunities at different stages of the sales pipeline and will allow you to exercise both written and verbal communication skills. This role will be reporting into the Sales and Marketing Manager with some communications across the wider internal teams to ensure leads are being followed up in a timely manner and being kept up to date, this will be through a variety of channels including; phone, email, social media, video, face to face and messaging. About Us Our head office is based out of Farnborough, Hampshire where our Sales, Marketing and Security Operations Centre is based. We strive for excellence and our team is full of ambitious, skilled and hard working professionals who all share the Mondas vision. Mondas is a Cyber Consultancy that specialises in security automation. Mondas delivers bespoke Cyber Security Solutions, helping our clients streamline their incident response and recovery process with our automated approach to SOAR, SIEM & XDR. Our Sales and Marketing team is the heartbeat of our business and has been crucial to the year on year growth we have experienced and are looking to continue. We are a people first business who invest time and effort into developing our staff whether that be through training courses, on-the- job learning or certifications. We want to ensure our staff have the skills and knowledge to excel in their role. Responsibilities: Support the Sales and Marketing manager in following up on new and ongoing leads. Prepare bid documents for any ongoing opportunities that we have been invited to complete. Generate attendees for internal webinars or wider company initiatives. Work towards writing technical content that can be used as part of our marketing drives. Support the Sales and Marketing Manager to identify new sales opportunities Work with the marketing team to successfully deliver campaigns Network with professionals in the industry to generate demos, technical conversations or meeting for the sales team Assist in the creation of sales documentation and whitepapers Experience: Previous experience in sales, customer service or sales support Excellent written and verbal communication skills Good knowledge of IT and the willingness to improve your understanding within Cyber Security Demonstrable experience generating or identifying new business opportunities Ability to generate strong relationships Demonstrable history of preparing written sales documents and/or content What do we offer?: Fun and rewarding working environment A commitment to train and develop you in your business area through internal and external training, as well as certifications relevant to your business area. A people- first culture Flexible working hours Access to office perks Personal development training Location: Farnborough, Hampshire If you would like to be considered for this position please apply today, or get in touch with George Eastman
03/05/2024
Full time
Mondas Consulting We are currently looking for an individual to join and support our growing sales function. This role will offer you the chance to be involved with various sales opportunities at different stages of the sales pipeline and will allow you to exercise both written and verbal communication skills. This role will be reporting into the Sales and Marketing Manager with some communications across the wider internal teams to ensure leads are being followed up in a timely manner and being kept up to date, this will be through a variety of channels including; phone, email, social media, video, face to face and messaging. About Us Our head office is based out of Farnborough, Hampshire where our Sales, Marketing and Security Operations Centre is based. We strive for excellence and our team is full of ambitious, skilled and hard working professionals who all share the Mondas vision. Mondas is a Cyber Consultancy that specialises in security automation. Mondas delivers bespoke Cyber Security Solutions, helping our clients streamline their incident response and recovery process with our automated approach to SOAR, SIEM & XDR. Our Sales and Marketing team is the heartbeat of our business and has been crucial to the year on year growth we have experienced and are looking to continue. We are a people first business who invest time and effort into developing our staff whether that be through training courses, on-the- job learning or certifications. We want to ensure our staff have the skills and knowledge to excel in their role. Responsibilities: Support the Sales and Marketing manager in following up on new and ongoing leads. Prepare bid documents for any ongoing opportunities that we have been invited to complete. Generate attendees for internal webinars or wider company initiatives. Work towards writing technical content that can be used as part of our marketing drives. Support the Sales and Marketing Manager to identify new sales opportunities Work with the marketing team to successfully deliver campaigns Network with professionals in the industry to generate demos, technical conversations or meeting for the sales team Assist in the creation of sales documentation and whitepapers Experience: Previous experience in sales, customer service or sales support Excellent written and verbal communication skills Good knowledge of IT and the willingness to improve your understanding within Cyber Security Demonstrable experience generating or identifying new business opportunities Ability to generate strong relationships Demonstrable history of preparing written sales documents and/or content What do we offer?: Fun and rewarding working environment A commitment to train and develop you in your business area through internal and external training, as well as certifications relevant to your business area. A people- first culture Flexible working hours Access to office perks Personal development training Location: Farnborough, Hampshire If you would like to be considered for this position please apply today, or get in touch with George Eastman
Mondas Consulting We are currently looking for an individual to join and support our growing sales function. This role will offer you the chance to be involved with various sales opportunities at different stages of the sales pipeline and will allow you to exercise both written and verbal communication skills. This role will be reporting into the Sales and Marketing Manager with some communications across the wider internal teams to ensure leads are being followed up in a timely manner and being kept up to date, this will be through a variety of channels including; phone, email, social media, video, face to face and messaging. About Us Our head office is based out of Farnborough, Hampshire where our Sales, Marketing and Security Operations Centre is based. We strive for excellence and our team is full of ambitious, skilled and hard working professionals who all share the Mondas vision. Mondas is a Cyber Consultancy that specialises in security automation. Mondas delivers bespoke Cyber Security Solutions, helping our clients streamline their incident response and recovery process with our automated approach to SOAR, SIEM & XDR. Our Sales and Marketing team is the heartbeat of our business and has been crucial to the year on year growth we have experienced and are looking to continue. We are a people first business who invest time and effort into developing our staff whether that be through training courses, on-the- job learning or certifications. We want to ensure our staff have the skills and knowledge to excel in their role. Responsibilities: Support the Sales and Marketing manager in following up on new and ongoing leads. Prepare bid documents for any ongoing opportunities that we have been invited to complete. Generate attendees for internal webinars or wider company initiatives. Work towards writing technical content that can be used as part of our marketing drives. Support the Sales and Marketing Manager to identify new sales opportunities Work with the marketing team to successfully deliver campaigns Network with professionals in the industry to generate demos, technical conversations or meeting for the sales team Assist in the creation of sales documentation and whitepapers Experience: Previous experience in sales, customer service or sales support Excellent written and verbal communication skills Good knowledge of IT and the willingness to improve your understanding within Cyber Security Demonstrable experience generating or identifying new business opportunities Ability to generate strong relationships Demonstrable history of preparing written sales documents and/or content What do we offer?: Fun and rewarding working environment A commitment to train and develop you in your business area through internal and external training, as well as certifications relevant to your business area. A people- first culture Flexible working hours Access to office perks Personal development training Location: Farnborough, Hampshire If you would like to be considered for this position please apply today, or get in touch with George Eastman
03/05/2024
Full time
Mondas Consulting We are currently looking for an individual to join and support our growing sales function. This role will offer you the chance to be involved with various sales opportunities at different stages of the sales pipeline and will allow you to exercise both written and verbal communication skills. This role will be reporting into the Sales and Marketing Manager with some communications across the wider internal teams to ensure leads are being followed up in a timely manner and being kept up to date, this will be through a variety of channels including; phone, email, social media, video, face to face and messaging. About Us Our head office is based out of Farnborough, Hampshire where our Sales, Marketing and Security Operations Centre is based. We strive for excellence and our team is full of ambitious, skilled and hard working professionals who all share the Mondas vision. Mondas is a Cyber Consultancy that specialises in security automation. Mondas delivers bespoke Cyber Security Solutions, helping our clients streamline their incident response and recovery process with our automated approach to SOAR, SIEM & XDR. Our Sales and Marketing team is the heartbeat of our business and has been crucial to the year on year growth we have experienced and are looking to continue. We are a people first business who invest time and effort into developing our staff whether that be through training courses, on-the- job learning or certifications. We want to ensure our staff have the skills and knowledge to excel in their role. Responsibilities: Support the Sales and Marketing manager in following up on new and ongoing leads. Prepare bid documents for any ongoing opportunities that we have been invited to complete. Generate attendees for internal webinars or wider company initiatives. Work towards writing technical content that can be used as part of our marketing drives. Support the Sales and Marketing Manager to identify new sales opportunities Work with the marketing team to successfully deliver campaigns Network with professionals in the industry to generate demos, technical conversations or meeting for the sales team Assist in the creation of sales documentation and whitepapers Experience: Previous experience in sales, customer service or sales support Excellent written and verbal communication skills Good knowledge of IT and the willingness to improve your understanding within Cyber Security Demonstrable experience generating or identifying new business opportunities Ability to generate strong relationships Demonstrable history of preparing written sales documents and/or content What do we offer?: Fun and rewarding working environment A commitment to train and develop you in your business area through internal and external training, as well as certifications relevant to your business area. A people- first culture Flexible working hours Access to office perks Personal development training Location: Farnborough, Hampshire If you would like to be considered for this position please apply today, or get in touch with George Eastman
Billing Specialist Full time - Contract - 6 months rolling contract - Hybrid (3 days in the office) Reading, Berks Is this the role for you? Are you looking for a new role within the Reading area? Do you have experience in billing, ideally within the Tech or IT sector? Are you available immediately or at short notice? If so, this could be a great role for you. What you will do: Reporting to the Billing Operations Manager, you will ensure Billing delivery excellence particularly focusing on the implementation of efficient payments via portals with an emphasis on delivering positive customer experience. You support peers, leaders, sales, and other key stakeholders in delivering billing efficacy. You will be one of the main points of back-up for the Billing Manager and typically work on the more complex billing opportunities, and complications within automated and portal payment systems. Manage customer requests related to portals Refine and document end to end process and identify efficiencies for portal registrations. Partner with IT to drive system and process improvements Identify opportunities and improvements to deliver on process automation goals Collaborate with internal stakeholders Partner with Sales and AR to resolve billing and collections issues; Deliver on other priorities as assigned to execute on the Billing mandate. What you will need: Minimum 3+ years of experience in a billing function ideally within a tech or IT company Extensive experience of managing complex and varied relationships with third party portals Good reporting skills which include expertise on Excel Knowledge of invoicing and collections processes and best practices and is viewed as a trusted advisor to the Senior Opentext Sales Organization. Applies expertise to multiple ASP A customer focused, problem solving mindset Ability to work as part of a team to contribute subject matter expertise in support of a successful outcome. Experience in delivering high quality guidance against challenging timelines. Excellent attention to detail and analytical ability. What you will get in return: In return, my client will offer a friendly and supportive working environment based in an amazing office, and the opportunity to work with a team of professionals where you will continue to grow in experience. For the right person, this could become a permanent role. The company work on a hybrid basis with 3 days onsite. They provide parking and also operate a shuttle bus from Reading station should you wish to commute by train. Work with Crone Corkill Let's find you that dream job. We're built on our connections, and we believe that at the heart of good recruitment, is people connecting with people on a more human level. We know finding your dream job isn't always easy, but it's worth it. We recruit in these pillars, across a host of industries. Business Support HR, Marketing IT Finance & Banking We're genuine in our drive to help you find a job that suits your needs, skills, and experience.
02/05/2024
Project-based
Billing Specialist Full time - Contract - 6 months rolling contract - Hybrid (3 days in the office) Reading, Berks Is this the role for you? Are you looking for a new role within the Reading area? Do you have experience in billing, ideally within the Tech or IT sector? Are you available immediately or at short notice? If so, this could be a great role for you. What you will do: Reporting to the Billing Operations Manager, you will ensure Billing delivery excellence particularly focusing on the implementation of efficient payments via portals with an emphasis on delivering positive customer experience. You support peers, leaders, sales, and other key stakeholders in delivering billing efficacy. You will be one of the main points of back-up for the Billing Manager and typically work on the more complex billing opportunities, and complications within automated and portal payment systems. Manage customer requests related to portals Refine and document end to end process and identify efficiencies for portal registrations. Partner with IT to drive system and process improvements Identify opportunities and improvements to deliver on process automation goals Collaborate with internal stakeholders Partner with Sales and AR to resolve billing and collections issues; Deliver on other priorities as assigned to execute on the Billing mandate. What you will need: Minimum 3+ years of experience in a billing function ideally within a tech or IT company Extensive experience of managing complex and varied relationships with third party portals Good reporting skills which include expertise on Excel Knowledge of invoicing and collections processes and best practices and is viewed as a trusted advisor to the Senior Opentext Sales Organization. Applies expertise to multiple ASP A customer focused, problem solving mindset Ability to work as part of a team to contribute subject matter expertise in support of a successful outcome. Experience in delivering high quality guidance against challenging timelines. Excellent attention to detail and analytical ability. What you will get in return: In return, my client will offer a friendly and supportive working environment based in an amazing office, and the opportunity to work with a team of professionals where you will continue to grow in experience. For the right person, this could become a permanent role. The company work on a hybrid basis with 3 days onsite. They provide parking and also operate a shuttle bus from Reading station should you wish to commute by train. Work with Crone Corkill Let's find you that dream job. We're built on our connections, and we believe that at the heart of good recruitment, is people connecting with people on a more human level. We know finding your dream job isn't always easy, but it's worth it. We recruit in these pillars, across a host of industries. Business Support HR, Marketing IT Finance & Banking We're genuine in our drive to help you find a job that suits your needs, skills, and experience.
Your new company Delighted to be supporting a fantastic not-for-profit organisation in their search for a Technical Services Officer, to manage their Infrastructure, Networks, Hardware and Service Desk, whilst supporting with some Data Services. The role offers a progression into a management role and gives you the chance to support an organisation that has a positive impact on so many local lives. Your new role The role of the Data Services Officer is to ensure the efficient day-to-day operations of the data services technical support desk, ensuring all technical and data requests are answered promptly and professionally, diagnosing a range of faults effectively, and ensuring completion within agreed SLA's to provide a high standard of customer care. You'll assist the Data Services Manager with fulfilling data requests from within the business, including exporting data from systems using SQL, and creating dashboards to display the data. Lastly, you'll proactively manage hardware, making sure that our people have the correct tools to fulfil their roles, including management of the new starter set-up process, and ensuring value for money when procuring any IT equipment. The role is to be operated on site 4 days a week in Sheffield, however there may be some flexibility further down the line. What you'll need to succeed Having a background in IT Support based in the not-for-profit/charity sector would be a big seller for this role. Technically, you should be able to example your knowledge of troubleshooting and solving technical IT or networking problems, using analytical skills to suggest improvements to processes, use of SQL or a similar technical reporting language and managing Office 365/Sharepoint as an administrator. Any experience of full dashboard reporting/creating will be a bonus, as will any experience of being involved in IT related projects (hardware, infrastructure, systems). A full driving licence is needed to potentially visit sites away from the Head Office. What you'll get in return The role is offering the right individual the chance to operate in a highly impactful organisation in the local area, with a good progression Pathway to expand skills within Management and Technology. Alongside the salary, the role offers a strong pension contribution, a holiday allowance that rises with tenure and Westfield health cover. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
01/05/2024
Full time
Your new company Delighted to be supporting a fantastic not-for-profit organisation in their search for a Technical Services Officer, to manage their Infrastructure, Networks, Hardware and Service Desk, whilst supporting with some Data Services. The role offers a progression into a management role and gives you the chance to support an organisation that has a positive impact on so many local lives. Your new role The role of the Data Services Officer is to ensure the efficient day-to-day operations of the data services technical support desk, ensuring all technical and data requests are answered promptly and professionally, diagnosing a range of faults effectively, and ensuring completion within agreed SLA's to provide a high standard of customer care. You'll assist the Data Services Manager with fulfilling data requests from within the business, including exporting data from systems using SQL, and creating dashboards to display the data. Lastly, you'll proactively manage hardware, making sure that our people have the correct tools to fulfil their roles, including management of the new starter set-up process, and ensuring value for money when procuring any IT equipment. The role is to be operated on site 4 days a week in Sheffield, however there may be some flexibility further down the line. What you'll need to succeed Having a background in IT Support based in the not-for-profit/charity sector would be a big seller for this role. Technically, you should be able to example your knowledge of troubleshooting and solving technical IT or networking problems, using analytical skills to suggest improvements to processes, use of SQL or a similar technical reporting language and managing Office 365/Sharepoint as an administrator. Any experience of full dashboard reporting/creating will be a bonus, as will any experience of being involved in IT related projects (hardware, infrastructure, systems). A full driving licence is needed to potentially visit sites away from the Head Office. What you'll get in return The role is offering the right individual the chance to operate in a highly impactful organisation in the local area, with a good progression Pathway to expand skills within Management and Technology. Alongside the salary, the role offers a strong pension contribution, a holiday allowance that rises with tenure and Westfield health cover. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
IT Applications Manager - Addlestone, Surrey Salary - £50,000 - 56,650 - Car Allowance £6780 Hybrid working available IT Applications Manager required for a leading client based in Addlestone, Surrey. My client is currently seeking a IT Application Manager to come on board to responsible is to maintain the operation of crucial business applications, minimizing any disruptions in service. You will also be providing assistance for all business applications, ensuring timely resolution of incidents and requests within the agreed service level agreements (SLAs). This support is provided by an in-house team of Application Support Analysts and external third-party support contracts. while collaborating with the Business Systems Manager to comprehend the strategic direction of key application development. Key skills and responsibilities, * Strong application experience * Understanding of IT infrastructure and applications support SLA operational principles and 'best practice' requirements. * COINS (Finance, Commercial, Customer Services) * Workday (Human Resources) * Anaplan (Financial Cashflow) * Overseeing regular interactions with standard application vendors to grasp their development plans, ensuring top-notch support and efficient escalation routes. * Implementing minor improvements to applications as per business agreements. * Taking charge of small-scale projects and playing a pivotal role in major application-related initiatives. * Contributing to the development, documentation, and upkeep of vital business applications and related procedures. * Coordinating the daily functioning and optimization of applications. * Collaborating with the business systems manager to ensure applications adhere to the appropriate trajectory. * Overseeing a compact team of Application Support Analysts, accountable for incident resolution, request fulfillment, and problem-solving. * Participating in the strategic planning for integrating mission-critical applications to enhance business operations and employee efficiency. * Supervising the installation, upgrading, and routine maintenance of software applications. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
01/05/2024
Full time
IT Applications Manager - Addlestone, Surrey Salary - £50,000 - 56,650 - Car Allowance £6780 Hybrid working available IT Applications Manager required for a leading client based in Addlestone, Surrey. My client is currently seeking a IT Application Manager to come on board to responsible is to maintain the operation of crucial business applications, minimizing any disruptions in service. You will also be providing assistance for all business applications, ensuring timely resolution of incidents and requests within the agreed service level agreements (SLAs). This support is provided by an in-house team of Application Support Analysts and external third-party support contracts. while collaborating with the Business Systems Manager to comprehend the strategic direction of key application development. Key skills and responsibilities, * Strong application experience * Understanding of IT infrastructure and applications support SLA operational principles and 'best practice' requirements. * COINS (Finance, Commercial, Customer Services) * Workday (Human Resources) * Anaplan (Financial Cashflow) * Overseeing regular interactions with standard application vendors to grasp their development plans, ensuring top-notch support and efficient escalation routes. * Implementing minor improvements to applications as per business agreements. * Taking charge of small-scale projects and playing a pivotal role in major application-related initiatives. * Contributing to the development, documentation, and upkeep of vital business applications and related procedures. * Coordinating the daily functioning and optimization of applications. * Collaborating with the business systems manager to ensure applications adhere to the appropriate trajectory. * Overseeing a compact team of Application Support Analysts, accountable for incident resolution, request fulfillment, and problem-solving. * Participating in the strategic planning for integrating mission-critical applications to enhance business operations and employee efficiency. * Supervising the installation, upgrading, and routine maintenance of software applications. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Business Development Manager (IT Services) Aberdeen - Hybrid working Package Neg - Depending on experience. My client is looking for an experienced business development manager, with experience in the Oil & Gas sector to strengthen their current market share. The company is looking for a solution sale's focused BDM who has knowledge of platforms, data, and applications, with a shared passion for technology and solving complex business challenges for their customers. You will own and influence input into the tender response process, ensuring timely and accurate delivery of RFI's, RFP's, and proposals to a broad range of customers. Key skills A demonstrable track record of industry-related business development or senior account management experience, with experience in the energy sector being beneficial. A sound understanding of IT-related service provision with a proven track record of managing large and medium complex accounts. Commercially focused, articulate, and possessing the ability to think strategically. Proven knowledge and execution of successful business development strategies. Highly motivated, goal-oriented, and target-driven. Excellent communication, interpersonal, and time-management skills. Ability to develop and execute complex sales and account development strategies. Meticulous attention to detail with strong time and expectation management skills when coordinating multiple complex sales activities. A background in selling to C-Suite, IT Operations Managers, Infrastructure Managers, and Network Managers. To apply please send your CV in the first instance.
30/04/2024
Project-based
Business Development Manager (IT Services) Aberdeen - Hybrid working Package Neg - Depending on experience. My client is looking for an experienced business development manager, with experience in the Oil & Gas sector to strengthen their current market share. The company is looking for a solution sale's focused BDM who has knowledge of platforms, data, and applications, with a shared passion for technology and solving complex business challenges for their customers. You will own and influence input into the tender response process, ensuring timely and accurate delivery of RFI's, RFP's, and proposals to a broad range of customers. Key skills A demonstrable track record of industry-related business development or senior account management experience, with experience in the energy sector being beneficial. A sound understanding of IT-related service provision with a proven track record of managing large and medium complex accounts. Commercially focused, articulate, and possessing the ability to think strategically. Proven knowledge and execution of successful business development strategies. Highly motivated, goal-oriented, and target-driven. Excellent communication, interpersonal, and time-management skills. Ability to develop and execute complex sales and account development strategies. Meticulous attention to detail with strong time and expectation management skills when coordinating multiple complex sales activities. A background in selling to C-Suite, IT Operations Managers, Infrastructure Managers, and Network Managers. To apply please send your CV in the first instance.
Technical Writer (f/m/d) - FrameMaker/ Ixiasoft / ST4/ German/international Project: For our customer Roche Diagnostics International AG based in Rotkreuz we are looking for a highly qualified Technical Writer Background: Global Customer Support (GCS) is the global organisation responsible for Technical Services in the Diagnostics Division, which ensures end user success. GCS supports the service organisations of the Roche affiliates and the Lifecycle-Teams. Within the GCS Knowledge & Learning Excellence chapter, we deliver the right content at the right time via the right channels for our customers to enable error-free operation of our products. We use multilingual data to improve the customer experience with our digital service solutions and products. We ensure that internal knowledge is curated and spread across all Customer Areas, and efficiently and properly prepared for our customers. The perfect candidates need to have a professional background as a technical writer with proven experience in technical writing including experience with Adobe FrameMaker (XML-based). Tasks & Responsibilities: . Writes and updates customer-facing and service content in English for Roche instruments and software, while respecting project timelines and documentation standards, guidelines, and templates. . Independently gathers and consolidates the information needed for the technical content creation. Creates content. Works closely with the content manager, project manager, project teams, manufacturer, and subject matter experts in development teams and within GCS (both locally and globally). . Independently creates and modifies multimedia content as required (eg photographs, screenshots, videos, 3D graphics, diagrams) using appropriate software tools, or triggers the creation and integrates them into deliverables while adhering to established guidelines. . Collects input for documentation updates and produces these updates in close coordination with the content manager, subject matter experts, and project teams. . Ensures that quality targets, timelines, and regulatory requirements are respected. . After translation, creates target language versions of deliverables (in all appropriate formats). . Uses knowledge and expertise to proactively contribute to regular updates of content creation tools, processes, and standards, in alignment with other KLE sub-chapters and relevant stakeholders. . Checks documents or topics written by other technical writers, ensuring that terminology and content creation guidelines have been followed. Provides feedback to the author regarding the changes needed. . Contributes to the continuous growth of product terminology in close collaboration with the Terminology & Language Solutions Expert assigned to the product. . In collaboration with the User Experience department and the Terminology & Language Solutions Expert assigned to the project, creates English user interface messages/UI text, and reviews them for translatability, terminological correctness, and adherence to style guidelines. . Actively contributes to the risk assessment process for assigned products, ensuring that all relevant product risks and their mitigations are described in the documentation. . May be responsible for content management tasks, such as organizing the review of the deliverables produced. . May assist the Language Operations sub-chapter with translation-related tasks: communicates with translation vendors to define timelines or clarify questions and coordinates the translation review process with affiliates, if required. Additional tasks: . May act as a Terminology & Language Solutions Expert. Creates and manages English terminology for assigned products and ensures the entry of approved terms and definitions in the Roche terminology database (DIAlex). Provides product terminology to stakeholders. Must Haves: . Min. bachelor's degree in technical writing or similar . Proven experience in technical writing, preferably in a diagnostics business environment . At least 3-5 years' experience of using Adobe FrameMaker (XML-based) or a similar structured authoring tool . Min. first experience with Ixiasoft, Schema ST4, or a similar Component Content Management System . Knowledge of multimedia tools and processes used in state-of-the-art technical documentation . Familiarity with hardware and software development processes . Excellent spoken and written command of English (native/fluent speaker or equivalent level) . Ability to communicate in an international environment with subject matter experts from different functional areas . Willingness to travel Nice to Have: . Familiarity with laboratory systems and environments . Experience in minimalistic and topic-oriented writing . Good command of German Reference Nr.: 923332SGR Role: Technical Writer Industrie: Pharma Workplace: Rotkreuz Pensum: 100% Start: 01.06.2024 Duration: 36 Deadline : 06.05.2024 If you are interested in this position, please send us your complete dossier via the link in this advertisement. About us : ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering. We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.
30/04/2024
Project-based
Technical Writer (f/m/d) - FrameMaker/ Ixiasoft / ST4/ German/international Project: For our customer Roche Diagnostics International AG based in Rotkreuz we are looking for a highly qualified Technical Writer Background: Global Customer Support (GCS) is the global organisation responsible for Technical Services in the Diagnostics Division, which ensures end user success. GCS supports the service organisations of the Roche affiliates and the Lifecycle-Teams. Within the GCS Knowledge & Learning Excellence chapter, we deliver the right content at the right time via the right channels for our customers to enable error-free operation of our products. We use multilingual data to improve the customer experience with our digital service solutions and products. We ensure that internal knowledge is curated and spread across all Customer Areas, and efficiently and properly prepared for our customers. The perfect candidates need to have a professional background as a technical writer with proven experience in technical writing including experience with Adobe FrameMaker (XML-based). Tasks & Responsibilities: . Writes and updates customer-facing and service content in English for Roche instruments and software, while respecting project timelines and documentation standards, guidelines, and templates. . Independently gathers and consolidates the information needed for the technical content creation. Creates content. Works closely with the content manager, project manager, project teams, manufacturer, and subject matter experts in development teams and within GCS (both locally and globally). . Independently creates and modifies multimedia content as required (eg photographs, screenshots, videos, 3D graphics, diagrams) using appropriate software tools, or triggers the creation and integrates them into deliverables while adhering to established guidelines. . Collects input for documentation updates and produces these updates in close coordination with the content manager, subject matter experts, and project teams. . Ensures that quality targets, timelines, and regulatory requirements are respected. . After translation, creates target language versions of deliverables (in all appropriate formats). . Uses knowledge and expertise to proactively contribute to regular updates of content creation tools, processes, and standards, in alignment with other KLE sub-chapters and relevant stakeholders. . Checks documents or topics written by other technical writers, ensuring that terminology and content creation guidelines have been followed. Provides feedback to the author regarding the changes needed. . Contributes to the continuous growth of product terminology in close collaboration with the Terminology & Language Solutions Expert assigned to the product. . In collaboration with the User Experience department and the Terminology & Language Solutions Expert assigned to the project, creates English user interface messages/UI text, and reviews them for translatability, terminological correctness, and adherence to style guidelines. . Actively contributes to the risk assessment process for assigned products, ensuring that all relevant product risks and their mitigations are described in the documentation. . May be responsible for content management tasks, such as organizing the review of the deliverables produced. . May assist the Language Operations sub-chapter with translation-related tasks: communicates with translation vendors to define timelines or clarify questions and coordinates the translation review process with affiliates, if required. Additional tasks: . May act as a Terminology & Language Solutions Expert. Creates and manages English terminology for assigned products and ensures the entry of approved terms and definitions in the Roche terminology database (DIAlex). Provides product terminology to stakeholders. Must Haves: . Min. bachelor's degree in technical writing or similar . Proven experience in technical writing, preferably in a diagnostics business environment . At least 3-5 years' experience of using Adobe FrameMaker (XML-based) or a similar structured authoring tool . Min. first experience with Ixiasoft, Schema ST4, or a similar Component Content Management System . Knowledge of multimedia tools and processes used in state-of-the-art technical documentation . Familiarity with hardware and software development processes . Excellent spoken and written command of English (native/fluent speaker or equivalent level) . Ability to communicate in an international environment with subject matter experts from different functional areas . Willingness to travel Nice to Have: . Familiarity with laboratory systems and environments . Experience in minimalistic and topic-oriented writing . Good command of German Reference Nr.: 923332SGR Role: Technical Writer Industrie: Pharma Workplace: Rotkreuz Pensum: 100% Start: 01.06.2024 Duration: 36 Deadline : 06.05.2024 If you are interested in this position, please send us your complete dossier via the link in this advertisement. About us : ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering. We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.
The Role: The role is highly connected to all parts of the business. Sitting as part of the group Building Surveying and Technical services team, the role supports surveyors, portfolio, and brand teams, ESG, H&S, and maintains close relationships with portfolio projects and development. This combined with building relationships with technical consultants, manufacturers, external surveying teams, incumbent providers, investment, and other stakeholders creates a diverse and multifaceted position. The candidate will proactively support the philosophy of the business within a highly technical forum, blending engineering excellence with strong communication skills and flexibility. The role also leads the engineering oversight of life cycle replacement, compiling, advising, and reviewing budget requirements with our external consultants, service partners and portfolio managers. Once the budgets are approved, the formation of a project team and execution of MEP related works are all under the control of the senior engineer. The Team: There are no direct reports in this role, but you will be required to manage external consultants, and at times the service partners on a job-by-job basis. There is a requirement for a joined up approach to be fostered with the CBRE team as at Bluewater as they support the witnessing and commissioning of the retail units. As part of the wider BSTS team, strong, honest, and open collaboration is vital to maintain consistent standards and approaches across the Client brand. What you will be responsible for: * Provide support and guidance on all Engineering issues, including but not limited to; Licences to Alter, Life cycle replacement, feasibility, energy management, statutory requirements, Client specifications and guidance for external customers. * Ensure fit outs are thoroughly reviewed and tracked, ensuring commissioning documentation is in line with requirements, and witness where required. This at times will be out of hours. * Lead fit out pre-start meetings to ensure Operations teams are supported as demised works begins. * Provide a proactive escalation point for all customer fit outs, regularly visiting sites to ensure works are proceeding as approved. * Project by project liaison with internal and external insurers for design approval of life safety systems and risks. * Day to day liaison of the external consultants engaged in the provision of Surveying and Engineering services. Assist in the management of the framework of the external contractors involved on PPM & LCR (life cycle replacement) contract. * Support and liaise with Portfolio Project team if engineering issues are beyond the technical ability of the Operations team. * Bring to the attention of the Portfolio, Operations and Development teams any outstanding works or engineering rectifications needed to facilitate the Customers' or landlords' works. * Maintain personal contact with customers and act as point of contact and reference for all stakeholders on engineering matters. * Assist as needed in the review and approval of design for fit out works on FRI (Full Repair and Insure), Managed or new assets. * Hold strong relationships in Development, Portfolio and Operations to ensure cross pollination of new strategy and potential issues, maintaining the reputation of engineering function within the Building Surveying team. * Provide technical support for major technical service contract tender exercises. * Project manage enabling works for minor fit out related engineering services that the Portfolio Project team agrees to. * At times, for reasons of consistency, resilience and learning opportunities, the role will include travel to our London HQ, and nationally to other centres. * Have a good understanding of building surveying functions and recognise the need for their involvement, engaging and always collaborating to ensure works are executed smoothly and with all technical aspects considered. * Ability to make all decisions commensurate with this job role. Your skills, experience and qualifications: Essential criteria * A strong, broad background in Building services Engineering * An excellent understanding of statutory building requirements, particularly life safety systems such as sprinklers and fire alarms. * A history of successful involvement in building management and maintenance, both planned and reactive * Demonstrable understanding of all elements of Building Engineering and working knowledge of fabric and structural issues * Degree qualified or similar experience in Engineering with extensive post qualification experience of working in a similar role. * Member of relevant professional body eg, CIBSE, IET, IMechE, etc. Keen to progress to possible CEng status. * IT literate, essential to be able to handle and interpret CAD files and PDF technical drawings. * NEBOSH or similar H&S qualification Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing
30/04/2024
Full time
The Role: The role is highly connected to all parts of the business. Sitting as part of the group Building Surveying and Technical services team, the role supports surveyors, portfolio, and brand teams, ESG, H&S, and maintains close relationships with portfolio projects and development. This combined with building relationships with technical consultants, manufacturers, external surveying teams, incumbent providers, investment, and other stakeholders creates a diverse and multifaceted position. The candidate will proactively support the philosophy of the business within a highly technical forum, blending engineering excellence with strong communication skills and flexibility. The role also leads the engineering oversight of life cycle replacement, compiling, advising, and reviewing budget requirements with our external consultants, service partners and portfolio managers. Once the budgets are approved, the formation of a project team and execution of MEP related works are all under the control of the senior engineer. The Team: There are no direct reports in this role, but you will be required to manage external consultants, and at times the service partners on a job-by-job basis. There is a requirement for a joined up approach to be fostered with the CBRE team as at Bluewater as they support the witnessing and commissioning of the retail units. As part of the wider BSTS team, strong, honest, and open collaboration is vital to maintain consistent standards and approaches across the Client brand. What you will be responsible for: * Provide support and guidance on all Engineering issues, including but not limited to; Licences to Alter, Life cycle replacement, feasibility, energy management, statutory requirements, Client specifications and guidance for external customers. * Ensure fit outs are thoroughly reviewed and tracked, ensuring commissioning documentation is in line with requirements, and witness where required. This at times will be out of hours. * Lead fit out pre-start meetings to ensure Operations teams are supported as demised works begins. * Provide a proactive escalation point for all customer fit outs, regularly visiting sites to ensure works are proceeding as approved. * Project by project liaison with internal and external insurers for design approval of life safety systems and risks. * Day to day liaison of the external consultants engaged in the provision of Surveying and Engineering services. Assist in the management of the framework of the external contractors involved on PPM & LCR (life cycle replacement) contract. * Support and liaise with Portfolio Project team if engineering issues are beyond the technical ability of the Operations team. * Bring to the attention of the Portfolio, Operations and Development teams any outstanding works or engineering rectifications needed to facilitate the Customers' or landlords' works. * Maintain personal contact with customers and act as point of contact and reference for all stakeholders on engineering matters. * Assist as needed in the review and approval of design for fit out works on FRI (Full Repair and Insure), Managed or new assets. * Hold strong relationships in Development, Portfolio and Operations to ensure cross pollination of new strategy and potential issues, maintaining the reputation of engineering function within the Building Surveying team. * Provide technical support for major technical service contract tender exercises. * Project manage enabling works for minor fit out related engineering services that the Portfolio Project team agrees to. * At times, for reasons of consistency, resilience and learning opportunities, the role will include travel to our London HQ, and nationally to other centres. * Have a good understanding of building surveying functions and recognise the need for their involvement, engaging and always collaborating to ensure works are executed smoothly and with all technical aspects considered. * Ability to make all decisions commensurate with this job role. Your skills, experience and qualifications: Essential criteria * A strong, broad background in Building services Engineering * An excellent understanding of statutory building requirements, particularly life safety systems such as sprinklers and fire alarms. * A history of successful involvement in building management and maintenance, both planned and reactive * Demonstrable understanding of all elements of Building Engineering and working knowledge of fabric and structural issues * Degree qualified or similar experience in Engineering with extensive post qualification experience of working in a similar role. * Member of relevant professional body eg, CIBSE, IET, IMechE, etc. Keen to progress to possible CEng status. * IT literate, essential to be able to handle and interpret CAD files and PDF technical drawings. * NEBOSH or similar H&S qualification Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing
The Opportunity: My client working within the IT sector are currently looking to recruit for a Business Development Manager to join their team on a permanent basis. In this role you will create long-term relationships with their customers. The Business Development Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. Account Management Responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. The successful Business Development Managers also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Business Operations, Presales, Service Delivery and Project Management) to manage the customer experience. NB: Candidates must be eligible and willing to go through BPSS security clearance Skills and Experience: Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Solid experience with CRM software, delivering client-focused solutions and services to customer needs Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail and remaining customer-centric Please contact John Noonan here at ISR to learn more to learn more .
30/04/2024
Full time
The Opportunity: My client working within the IT sector are currently looking to recruit for a Business Development Manager to join their team on a permanent basis. In this role you will create long-term relationships with their customers. The Business Development Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. Account Management Responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. The successful Business Development Managers also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Business Operations, Presales, Service Delivery and Project Management) to manage the customer experience. NB: Candidates must be eligible and willing to go through BPSS security clearance Skills and Experience: Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Solid experience with CRM software, delivering client-focused solutions and services to customer needs Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail and remaining customer-centric Please contact John Noonan here at ISR to learn more to learn more .
My Client ( D365 SI) is currently running a multi-phase digital transformation programme for a customer in the waste management industry; and the first significant deployment of MS Dynamic 365 Finance & Operations is due to go-live at the end of 2024. As the Finance & Operations Senior Support Consultant you will be leading my clients support of this first deployment. This is an exciting opportunity to design and shape their support team, and continue to deliver incremental change within a complex technical landscape. You will be delivering activities across the following areas: Acting as the first point of contact for my clients support organisation, triaging defects and requests for change Act as Subject Matter Expert for MS Application Dynamics solution providing stakeholders with clear options and recommendations for significant solution decisions Hands on configuration of the solution to resolve defects and requests for change. Working with the offshore teams to coordinate code deployments and acting as Quality Assurance before any change is presented to the customer for testing. Work with internal and external teams to ensure the delivery of a best practice solution design that meets business requirements, design principles and is value for money. Work with project/programme teams with a delivery focus to ensure build, migration, testing and cutover activities are successful; ensuring design objectives and design principles are maintained. Review all internal and external created solution documentation to ensuring they deliver best practice, design principles and the correct solution design. Participate in the Environment and Release Management process advising the Release Manager on the risks and approach to Release Management Keep abreast of the MS solution/functional road map and advise technical and business teams on upgrades, road maps and MS innovations. Working with/managing the customers technology providers (think ISVs, Microsoft etc.) to find the right solution Loads of other stuff you would expect from an expert role that will be leading a fundamental part of the ongoing running and supporting one of their most important customers You must have/It would be ideal if you had experience with Experience of supporting customers, design processes and holistic thinking is a must in this role, and a deep knowledge of D365. Alongside that, you'll also have; Deep functional experience across MS D365 Finance and Procurement modules covering the core functional areas of Record to Report and Source to Pay. The solution also covers the new Leases module so know of this would be desirable. Worked within a Gold Partner support and project environment for large enterprise customers. Experience of integration of MS D365 to other MS Applications and Legacy applications Experience of managing a solution governance and change request process Can work at all levels of the business from presenting to senior stakeholders, to interacting with middle management or end users to gather requirements. This is a Permanent Role. Please do not apply if you are only interested in contract work.
29/04/2024
Full time
My Client ( D365 SI) is currently running a multi-phase digital transformation programme for a customer in the waste management industry; and the first significant deployment of MS Dynamic 365 Finance & Operations is due to go-live at the end of 2024. As the Finance & Operations Senior Support Consultant you will be leading my clients support of this first deployment. This is an exciting opportunity to design and shape their support team, and continue to deliver incremental change within a complex technical landscape. You will be delivering activities across the following areas: Acting as the first point of contact for my clients support organisation, triaging defects and requests for change Act as Subject Matter Expert for MS Application Dynamics solution providing stakeholders with clear options and recommendations for significant solution decisions Hands on configuration of the solution to resolve defects and requests for change. Working with the offshore teams to coordinate code deployments and acting as Quality Assurance before any change is presented to the customer for testing. Work with internal and external teams to ensure the delivery of a best practice solution design that meets business requirements, design principles and is value for money. Work with project/programme teams with a delivery focus to ensure build, migration, testing and cutover activities are successful; ensuring design objectives and design principles are maintained. Review all internal and external created solution documentation to ensuring they deliver best practice, design principles and the correct solution design. Participate in the Environment and Release Management process advising the Release Manager on the risks and approach to Release Management Keep abreast of the MS solution/functional road map and advise technical and business teams on upgrades, road maps and MS innovations. Working with/managing the customers technology providers (think ISVs, Microsoft etc.) to find the right solution Loads of other stuff you would expect from an expert role that will be leading a fundamental part of the ongoing running and supporting one of their most important customers You must have/It would be ideal if you had experience with Experience of supporting customers, design processes and holistic thinking is a must in this role, and a deep knowledge of D365. Alongside that, you'll also have; Deep functional experience across MS D365 Finance and Procurement modules covering the core functional areas of Record to Report and Source to Pay. The solution also covers the new Leases module so know of this would be desirable. Worked within a Gold Partner support and project environment for large enterprise customers. Experience of integration of MS D365 to other MS Applications and Legacy applications Experience of managing a solution governance and change request process Can work at all levels of the business from presenting to senior stakeholders, to interacting with middle management or end users to gather requirements. This is a Permanent Role. Please do not apply if you are only interested in contract work.
CNC MILLER SETTER OPERATOR REPORTING TO: PRODUCTION MANAGER Due to my client's continued expansion and strong product portfolio across both motorsport and future automotive, we are looking to recruit a CNC Miller Setter Operator to support Production. My client is relied upon by many of the world's top motorsport teams, performance car constructors, hybrid and electric transportation innovators to extract the performance and reliability they require to get their high-performance transmission challenges done. Whatever the nature of your next motorsport or vehicle engineering project might be, my client can help with off-the shelf and bespoke solutions along with design consulting and manufacturing expertise. At my client, we believe that good customer service is every bit as important as a strong product. DUTIES AND RESPONSIBILITIES INCLUDE: Cleanliness of work station and maintenance of machines while during and at the end of their shift in line with company TPM Schedule Reading and interpreting engineering drawings Setting and operating milling machines to required tolerance Use of manual measuring equipment Tool setting on CNC Machines Programme proving of new products as and when required. Actively provide details of changes to correct/improve programs that go towards improving machining performance Loading and unloading parts onto machines Maintain notes (machine log book) on current process identifying any issues for following shift Use of Fanuc controls Tapping and Deburring where required Help and assist other members of the milling cell when required Following daily work to do lists to follow the production schedule issued by Team Leader Take care not to cause harm to yourself, a colleague, visitors, customers or contractors Adhere to all quality, Health and Safety and environmental policies, manuals, objectives, process, procedures and work instructions Actively participate in the [COMPANY] Think Smart/Safe programme Wear appropriate personal protective equipment (PPE) - be accountable for notifying Health and Safety when in need of replacements Liaising with production engineering, design and inspection as and when required Any additional tasks required THE IDEAL CANDIDATE MUST HAVE/SKILLS REQUIRED: Attention to detail Initiative Can-do attitude Confidentiality Customer Service Focus Team player EXPERIENCE IN THE FOLLOWING AREAS WILL BE REQUIRED: 3-5 Years relevant production experience Experience of Milling Operations Willing to work shifts and unsociable hours High attention to detail Required to work overtime in line with company needs DESIRABLE: Experience of a high-quality Manufacturing environment Have previously run Matsuura 3-4-5 axis milling machines or similar Minor Fanuc programme editing Excellent communication skills Good time management
29/04/2024
Full time
CNC MILLER SETTER OPERATOR REPORTING TO: PRODUCTION MANAGER Due to my client's continued expansion and strong product portfolio across both motorsport and future automotive, we are looking to recruit a CNC Miller Setter Operator to support Production. My client is relied upon by many of the world's top motorsport teams, performance car constructors, hybrid and electric transportation innovators to extract the performance and reliability they require to get their high-performance transmission challenges done. Whatever the nature of your next motorsport or vehicle engineering project might be, my client can help with off-the shelf and bespoke solutions along with design consulting and manufacturing expertise. At my client, we believe that good customer service is every bit as important as a strong product. DUTIES AND RESPONSIBILITIES INCLUDE: Cleanliness of work station and maintenance of machines while during and at the end of their shift in line with company TPM Schedule Reading and interpreting engineering drawings Setting and operating milling machines to required tolerance Use of manual measuring equipment Tool setting on CNC Machines Programme proving of new products as and when required. Actively provide details of changes to correct/improve programs that go towards improving machining performance Loading and unloading parts onto machines Maintain notes (machine log book) on current process identifying any issues for following shift Use of Fanuc controls Tapping and Deburring where required Help and assist other members of the milling cell when required Following daily work to do lists to follow the production schedule issued by Team Leader Take care not to cause harm to yourself, a colleague, visitors, customers or contractors Adhere to all quality, Health and Safety and environmental policies, manuals, objectives, process, procedures and work instructions Actively participate in the [COMPANY] Think Smart/Safe programme Wear appropriate personal protective equipment (PPE) - be accountable for notifying Health and Safety when in need of replacements Liaising with production engineering, design and inspection as and when required Any additional tasks required THE IDEAL CANDIDATE MUST HAVE/SKILLS REQUIRED: Attention to detail Initiative Can-do attitude Confidentiality Customer Service Focus Team player EXPERIENCE IN THE FOLLOWING AREAS WILL BE REQUIRED: 3-5 Years relevant production experience Experience of Milling Operations Willing to work shifts and unsociable hours High attention to detail Required to work overtime in line with company needs DESIRABLE: Experience of a high-quality Manufacturing environment Have previously run Matsuura 3-4-5 axis milling machines or similar Minor Fanuc programme editing Excellent communication skills Good time management
Position: B1/2 Licenced Engineer Location: East Midlands Working Hours: 5-5-4 Shift Pattern Competitive Salary + Excellent Benefits! Great Work-Life Balance with a 5-5-4 Shift Pattern! Type Rating Training included for the right individuals! Opportunities for professional development! For more details, read on! Actively seeking talented Licenced Engineers to join our talent Engineering Team on an exciting project based in East Midlands. This opportunity is to support a high-profile customer through a dedicated workforce understanding the need to deliver impeccable service in an active operational environment. To be considered for this position you will hold, a UK CAA Part 66 B1, B2 or B3 Licence with no limitations on airframe or engine that would otherwise restrict the addition of Group 3 type rating for: Vulcanair P68R Victor' Preferred candidates will already hold the Group 3 type rating, however applicants with other similar type ratings will be considered as training and type courses may be provided. Mission system operating and maintenance experience also desirable. The successful candidate will join a long established and respected forward-thinking company that has a proven pedigree in career development within the organisation. As part of this role, you must be prepared to work flexibly as part of a team and as an integral part of the Gama Engineering Group, possessing strong communication, organisation and leadership skills. / About us: A hugely diverse business that offers much more than perhaps its name would suggest. Yes, we fly but we also save lives, provide mission critical intelligence, and build systems that deliver decisive advantage. With operations in the UK, US, Middle East and Hong Kong a career with us can offer travel, personal growth opportunities and the ability for long-term progression in a fast paced and dynamic service industry. / Responsibilities: Responsible for the successful completion of all allocated, planned and ad-hoc maintenance tasks Ensure the completion of scheduled customer order requirements when acting as supervising, certifying or category C engineer for a given input Responsible for the management of and performance/quality of performed works in compliance with applicable company process and procedures Ensure correct compliance with applicable regulatory requirements Maintain the required engineering licence and applicable type rating as required to perform duties and be responsible for ensuring licences and type ratings do not lapse and are kept up to date Accountable for providing professional communication with customers and contacts as required Individual responsibility for booking accurate, and consistent timekeeping in applicable software system / Skills, Qualifications and Experience required: Essential An Unrestricted UK CAA Part 66 Licence Category B1, B2 and/or B3 Previous aircraft base maintenance experience with a wide knowledge and skill range in servicing, inspection repair and modifications Satisfactory recency as required for issue of applicable certifying approval Full UK Driving Licence Advantageous Hold the Group 3 type rating for Vulcanair P68R / In addition to a Competitive Salary, we will offer you: Great work life balance with a 5-5-4 shift pattern Competitive Group Pension Scheme Life Assurance. Income Protection. Travel Insurance. Private Healthcare (after successful passing of probation). Free Car Parking 2 Paid Volunteering Days each calendar year (subject to line manager approval) .(Subject to insurance underwriting) Due to the volume of applications received, only candidates selected for interview will be contacted. If you do not hear from us within 20 working days then your application has been unsuccessful on this occasion.
29/04/2024
Full time
Position: B1/2 Licenced Engineer Location: East Midlands Working Hours: 5-5-4 Shift Pattern Competitive Salary + Excellent Benefits! Great Work-Life Balance with a 5-5-4 Shift Pattern! Type Rating Training included for the right individuals! Opportunities for professional development! For more details, read on! Actively seeking talented Licenced Engineers to join our talent Engineering Team on an exciting project based in East Midlands. This opportunity is to support a high-profile customer through a dedicated workforce understanding the need to deliver impeccable service in an active operational environment. To be considered for this position you will hold, a UK CAA Part 66 B1, B2 or B3 Licence with no limitations on airframe or engine that would otherwise restrict the addition of Group 3 type rating for: Vulcanair P68R Victor' Preferred candidates will already hold the Group 3 type rating, however applicants with other similar type ratings will be considered as training and type courses may be provided. Mission system operating and maintenance experience also desirable. The successful candidate will join a long established and respected forward-thinking company that has a proven pedigree in career development within the organisation. As part of this role, you must be prepared to work flexibly as part of a team and as an integral part of the Gama Engineering Group, possessing strong communication, organisation and leadership skills. / About us: A hugely diverse business that offers much more than perhaps its name would suggest. Yes, we fly but we also save lives, provide mission critical intelligence, and build systems that deliver decisive advantage. With operations in the UK, US, Middle East and Hong Kong a career with us can offer travel, personal growth opportunities and the ability for long-term progression in a fast paced and dynamic service industry. / Responsibilities: Responsible for the successful completion of all allocated, planned and ad-hoc maintenance tasks Ensure the completion of scheduled customer order requirements when acting as supervising, certifying or category C engineer for a given input Responsible for the management of and performance/quality of performed works in compliance with applicable company process and procedures Ensure correct compliance with applicable regulatory requirements Maintain the required engineering licence and applicable type rating as required to perform duties and be responsible for ensuring licences and type ratings do not lapse and are kept up to date Accountable for providing professional communication with customers and contacts as required Individual responsibility for booking accurate, and consistent timekeeping in applicable software system / Skills, Qualifications and Experience required: Essential An Unrestricted UK CAA Part 66 Licence Category B1, B2 and/or B3 Previous aircraft base maintenance experience with a wide knowledge and skill range in servicing, inspection repair and modifications Satisfactory recency as required for issue of applicable certifying approval Full UK Driving Licence Advantageous Hold the Group 3 type rating for Vulcanair P68R / In addition to a Competitive Salary, we will offer you: Great work life balance with a 5-5-4 shift pattern Competitive Group Pension Scheme Life Assurance. Income Protection. Travel Insurance. Private Healthcare (after successful passing of probation). Free Car Parking 2 Paid Volunteering Days each calendar year (subject to line manager approval) .(Subject to insurance underwriting) Due to the volume of applications received, only candidates selected for interview will be contacted. If you do not hear from us within 20 working days then your application has been unsuccessful on this occasion.
Hi, Greetings! We have opening for "GIS Sales Manager" Hybrid: 3 days a week or good if candidate can work for 5 days from Office. Location: Reading, UK Permanent GIS domain experience is mandatory (GIS data related experience, not GIS software development exp) responsible for multiple programs and will be responsible for PnL of entire UK operations for GIS data side operations 10 years of experience in B2B sales, with a proven track record of success in selling technology solutions to customers in the telecom, utility, or mapping industries. Deep understanding of telecom, utility, and mapping technologies, markets, and trends, with the ability to articulate technical concepts to non-technical audiences. Strong leadership and management skills, with the ability to inspire and motivate a sales team to achieve targets and drive results. Excellent communication and interpersonal skills, with the ability to build and maintain relationships with customers, partners, and internal stakeholders. Proven ability to develop and execute strategic sales plans, identify business opportunities, and drive customer success. Experience in solution selling, including consultative selling, needs analysis, and value-based selling. Familiarity with CRM software (eg, Salesforce) and sales analytics tools to track and analyze sales performance. Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities and business needs. Certification in sales or relevant industry domains is a plus If interested send the CV for Further discussion.
29/04/2024
Full time
Hi, Greetings! We have opening for "GIS Sales Manager" Hybrid: 3 days a week or good if candidate can work for 5 days from Office. Location: Reading, UK Permanent GIS domain experience is mandatory (GIS data related experience, not GIS software development exp) responsible for multiple programs and will be responsible for PnL of entire UK operations for GIS data side operations 10 years of experience in B2B sales, with a proven track record of success in selling technology solutions to customers in the telecom, utility, or mapping industries. Deep understanding of telecom, utility, and mapping technologies, markets, and trends, with the ability to articulate technical concepts to non-technical audiences. Strong leadership and management skills, with the ability to inspire and motivate a sales team to achieve targets and drive results. Excellent communication and interpersonal skills, with the ability to build and maintain relationships with customers, partners, and internal stakeholders. Proven ability to develop and execute strategic sales plans, identify business opportunities, and drive customer success. Experience in solution selling, including consultative selling, needs analysis, and value-based selling. Familiarity with CRM software (eg, Salesforce) and sales analytics tools to track and analyze sales performance. Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities and business needs. Certification in sales or relevant industry domains is a plus If interested send the CV for Further discussion.
Introduction: Our client stands as an approved Maintenance Repair Organisation accredited by both EASA and UK CAA, entrusted with delivering Line & Base Maintenance services for a range of aircraft including the B737 NG, B737 Max, B777, and B787. As part of their ongoing growth, we are seeking B1 Licensed Aircraft Engineers to join our esteemed organisation. Candidates should hold a valid UK CAA Category B1 Part-66 Licence, with type ratings on B737 NG, B777, and/or B787 aircraft. Responsibilities: The B1 Licensed Aircraft Engineer will take charge of supervising Mechanics and overseeing inspection and certification of scheduled maintenance tasks, defect rectification, modifications, structural repairs, and functional tests across Airframe, Engine, and Electrical systems. They will collaborate closely with the Aircraft Check Manager to ensure the completion of daily workload tasks and adherence to the production plan. These positions will be under the guidance of the Maintenance Manager - Production and are stationed at our London Gatwick Hangar facility, offering various shift patterns for flexibility. Key Responsibilities: Supervising Mechanics performing Base Maintenance on customer aircraft. Inspecting and certifying scheduled maintenance tasks, defect rectification, modifications, structural repairs, and functional tests on Airframe, Engine, and Electrical systems. Completing all assigned work promptly to minimise aircraft downtime. Ensuring accurate completion of aircraft technical log books, maintenance documentation, job cards, work packages, and zonal handovers within designated timelines. Maintaining high standards of cleanliness and organisation within assigned work areas. Adhering to regulatory requirements, company processes, and procedures. Fostering a culture of safety and reporting all incidents and occurrences in the Boeing Safety Management System. Highlighting technical issues, discrepancies, or other concerns to the Aircraft Check Manager. Actively contributing to continuous improvement initiatives and lean principles. Assisting the management team in the day-to-day operations of the London Gatwick Operation. Undertaking additional duties as required, including potential work away from London Gatwick. Required Qualifications and Experience: Hold a valid UK CAA Category B1 Part-66 Licence. Type rating on one or more of the following aircraft - B737 NG, B777, or B787. Minimum of 1 year exercising certification privileges in a Line or Base Maintenance environment. Demonstrate 6 months recent experience on type and ability to maintain appropriate company authorisations specific to the role. Thorough understanding of Part-145 regulations. Previous experience using AMOS or other Maintenance Management Systems. Strong communication skills and effective problem-solving abilities. Flexibility to adjust working hours to meet operational demands. Team-oriented mindset with a commitment to exceeding internal and external customer expectations. Proficiency in using Microsoft Office applications and willingness to learn in-house systems. Eligibility to hold a London Gatwick Airport airside pass. Candidates must have the right to live and work in the United Kingdom. Work Authorisation: This position is open to locally hired candidates in the United Kingdom who possess current legal authorisation to work in the country. Sadly, our client will not pursue immigration or labour sponsorship for applicants.
26/04/2024
Project-based
Introduction: Our client stands as an approved Maintenance Repair Organisation accredited by both EASA and UK CAA, entrusted with delivering Line & Base Maintenance services for a range of aircraft including the B737 NG, B737 Max, B777, and B787. As part of their ongoing growth, we are seeking B1 Licensed Aircraft Engineers to join our esteemed organisation. Candidates should hold a valid UK CAA Category B1 Part-66 Licence, with type ratings on B737 NG, B777, and/or B787 aircraft. Responsibilities: The B1 Licensed Aircraft Engineer will take charge of supervising Mechanics and overseeing inspection and certification of scheduled maintenance tasks, defect rectification, modifications, structural repairs, and functional tests across Airframe, Engine, and Electrical systems. They will collaborate closely with the Aircraft Check Manager to ensure the completion of daily workload tasks and adherence to the production plan. These positions will be under the guidance of the Maintenance Manager - Production and are stationed at our London Gatwick Hangar facility, offering various shift patterns for flexibility. Key Responsibilities: Supervising Mechanics performing Base Maintenance on customer aircraft. Inspecting and certifying scheduled maintenance tasks, defect rectification, modifications, structural repairs, and functional tests on Airframe, Engine, and Electrical systems. Completing all assigned work promptly to minimise aircraft downtime. Ensuring accurate completion of aircraft technical log books, maintenance documentation, job cards, work packages, and zonal handovers within designated timelines. Maintaining high standards of cleanliness and organisation within assigned work areas. Adhering to regulatory requirements, company processes, and procedures. Fostering a culture of safety and reporting all incidents and occurrences in the Boeing Safety Management System. Highlighting technical issues, discrepancies, or other concerns to the Aircraft Check Manager. Actively contributing to continuous improvement initiatives and lean principles. Assisting the management team in the day-to-day operations of the London Gatwick Operation. Undertaking additional duties as required, including potential work away from London Gatwick. Required Qualifications and Experience: Hold a valid UK CAA Category B1 Part-66 Licence. Type rating on one or more of the following aircraft - B737 NG, B777, or B787. Minimum of 1 year exercising certification privileges in a Line or Base Maintenance environment. Demonstrate 6 months recent experience on type and ability to maintain appropriate company authorisations specific to the role. Thorough understanding of Part-145 regulations. Previous experience using AMOS or other Maintenance Management Systems. Strong communication skills and effective problem-solving abilities. Flexibility to adjust working hours to meet operational demands. Team-oriented mindset with a commitment to exceeding internal and external customer expectations. Proficiency in using Microsoft Office applications and willingness to learn in-house systems. Eligibility to hold a London Gatwick Airport airside pass. Candidates must have the right to live and work in the United Kingdom. Work Authorisation: This position is open to locally hired candidates in the United Kingdom who possess current legal authorisation to work in the country. Sadly, our client will not pursue immigration or labour sponsorship for applicants.
A Design and Transition Manager is being sought at the start of a journey as our customer continue to transition to a Group IT function. This is a newly created position to be moulded by successful applicant. The successful candidate will be responsible for overseeing technology transitions and managing design projects. Client Details Our client is a well-established industrial and manufacturing company based in Gloucestershire. They are a large, international organisation with a workforce of over 7,500 employees globally. The company is known for its commitment to innovation and its state-of-the-art technology solutions. Description Accountable for establishing, documenting, and publicising the Service Design & Transition processes and strategy, which will include the Service Design Package & Service Level packages. Ensure the proposed solutions fit within the IT Operating model and IT Strategy. Guarantee all acceptance criteria and Go Live requirements have been met ensuring a seamless delivery into live operations. Provide Service Designs in the form of high to low-level Service Designs documenting and discussing with the relevant Service Owners or delegates what is required to deliver, operate, and manage the services to be consumed by the customer. Design and document how services and solutions will be monitored, maintained, and reported against, including what Service Levels the service will deliver (including contractual obligations, service level agreements, 3rd party service measurements and engagement approaches and any further metrics and KPIs). Assist in the development of existing ITIL processes (Incident, Request, Problem, Change, Capacity, Risk, etc) to ensure consistent application and delivery across all services and support teams. Manage the Service Design of a portfolio of projects - being responsible for the relevant documentation throughout the Project and Service Lifecycles. Manage the transition of new or changes to services into live, ensuring that they meet the standards and criteria for implementation into the production environment, including communicating to relevant stakeholders/customers on these changes. Collaborate with Project Managers, Finance, Procurement, Service Owners and technical individuals to ensure services, and non-functional requirements are documented, commercialised, and invoiced. Engage with a wide variety of stakeholders across a globally federated business across all levels, setting expectations and confirming requirements on the appropriate Design and Transition plans. Profile The successful Design and Transition Manager should have: Degree or relevant equivalent experience. ITILv4 Foundation required ITIL Service Design best practises Excellent interpersonal skills and a friendly and helpful attitude Ability to organise yourself and initiate work actions proactively. Ability to support others in driving actions to a completion. The confidence to challenge constructively and support others in doing the same. Outstanding communication skills, both written and verbal. Creative problem solver with the ability to deliver pragmatic solutions. Able to and encourage collaboration across teams and able to manage complex stakeholders. Demonstrable evidence of working effectively as part of a team. A strong sense of financial and commercial awareness. Understanding of Project Management methodologies Proven track record in Incident, Problem, Change, Release desired. The ability to communicate effectively with all levels of the business, up to director level. Job Offer On offer for the Design and Transition Manager is: A competitive salary in the range of £50,000 - £55,000 per annum. Hybrid working is welcomed, will be requirement to travel to Gloucestershire. An excellent benefits package including: Private Medical, Dental insurance, up to 10% company contribution toward pension, 27 days annual leave + much more The opportunity to work in an innovative, international company. A supportive work culture with a focus on employee development. We encourage all suitable candidates to apply for this exciting opportunity. This is a fantastic chance to join a leading company in the industrial and manufacturing industry and to further develop your career in technology management.
26/04/2024
Full time
A Design and Transition Manager is being sought at the start of a journey as our customer continue to transition to a Group IT function. This is a newly created position to be moulded by successful applicant. The successful candidate will be responsible for overseeing technology transitions and managing design projects. Client Details Our client is a well-established industrial and manufacturing company based in Gloucestershire. They are a large, international organisation with a workforce of over 7,500 employees globally. The company is known for its commitment to innovation and its state-of-the-art technology solutions. Description Accountable for establishing, documenting, and publicising the Service Design & Transition processes and strategy, which will include the Service Design Package & Service Level packages. Ensure the proposed solutions fit within the IT Operating model and IT Strategy. Guarantee all acceptance criteria and Go Live requirements have been met ensuring a seamless delivery into live operations. Provide Service Designs in the form of high to low-level Service Designs documenting and discussing with the relevant Service Owners or delegates what is required to deliver, operate, and manage the services to be consumed by the customer. Design and document how services and solutions will be monitored, maintained, and reported against, including what Service Levels the service will deliver (including contractual obligations, service level agreements, 3rd party service measurements and engagement approaches and any further metrics and KPIs). Assist in the development of existing ITIL processes (Incident, Request, Problem, Change, Capacity, Risk, etc) to ensure consistent application and delivery across all services and support teams. Manage the Service Design of a portfolio of projects - being responsible for the relevant documentation throughout the Project and Service Lifecycles. Manage the transition of new or changes to services into live, ensuring that they meet the standards and criteria for implementation into the production environment, including communicating to relevant stakeholders/customers on these changes. Collaborate with Project Managers, Finance, Procurement, Service Owners and technical individuals to ensure services, and non-functional requirements are documented, commercialised, and invoiced. Engage with a wide variety of stakeholders across a globally federated business across all levels, setting expectations and confirming requirements on the appropriate Design and Transition plans. Profile The successful Design and Transition Manager should have: Degree or relevant equivalent experience. ITILv4 Foundation required ITIL Service Design best practises Excellent interpersonal skills and a friendly and helpful attitude Ability to organise yourself and initiate work actions proactively. Ability to support others in driving actions to a completion. The confidence to challenge constructively and support others in doing the same. Outstanding communication skills, both written and verbal. Creative problem solver with the ability to deliver pragmatic solutions. Able to and encourage collaboration across teams and able to manage complex stakeholders. Demonstrable evidence of working effectively as part of a team. A strong sense of financial and commercial awareness. Understanding of Project Management methodologies Proven track record in Incident, Problem, Change, Release desired. The ability to communicate effectively with all levels of the business, up to director level. Job Offer On offer for the Design and Transition Manager is: A competitive salary in the range of £50,000 - £55,000 per annum. Hybrid working is welcomed, will be requirement to travel to Gloucestershire. An excellent benefits package including: Private Medical, Dental insurance, up to 10% company contribution toward pension, 27 days annual leave + much more The opportunity to work in an innovative, international company. A supportive work culture with a focus on employee development. We encourage all suitable candidates to apply for this exciting opportunity. This is a fantastic chance to join a leading company in the industrial and manufacturing industry and to further develop your career in technology management.
About Us: Car Wreck Chiropractic is a thriving personal injury chiropractic clinic dedicated to providing high-quality healthcare services to patients who have suffered injuries due to accidents. We are committed to delivering effective chiropractic care, pain management, and rehabilitation services to help our patients recover and lead healthier lives. We are seeking a dynamic and experienced Clinic Director to lead our team and ensure the smooth and efficient operation of our clinic. Job Summary: As the Clinic Director at Car Wreck Chiropractic, you will play a pivotal role in overseeing the daily operations, managing staff, and maintaining a patient-centered environment. Your responsibilities will include strategic planning, staff management, financial oversight, and ensuring compliance with all relevant regulations. Key Responsibilities: Leadership and Management: Provide strong leadership and guidance to the clinic team, including chiropractors, medical assistants, administrative staff, and support personnel. Foster a positive and collaborative work environment, promoting teamwork and professional development. Develop and implement staff training and performance improvement programs. Patient Care and Satisfaction: Ensure that all patients receive the highest standard of care and customer service. Monitor patient feedback and address concerns or issues promptly to enhance patient satisfaction. Financial Management: Implement strategies to maximize clinic profitability and efficiency. Regulatory Compliance: Ensure that the clinic complies with all relevant laws, regulations, and licensing requirements. Stay updated on industry standards and best practices to maintain a safe and ethical environment. Strategic Planning: Develop and execute clinic growth strategies, including community outreach. Identify opportunities for expansion and improvement. Quality Assurance: Implement and monitor quality assurance and improvement processes to enhance patient outcomes. Foster a culture of continuous improvement in patient care and services. Qualifications: Doctor of Chiropractic (DC) degree and relevant state licensure. Proven experience in a managerial or leadership role within a chiropractic or medical setting. Strong knowledge of personal injury chiropractic care and relevant treatment methods. Excellent interpersonal, communication, and problem-solving skills. Proficiency in managing financial aspects of a clinic. A commitment to providing compassionate, patient-centered care. Knowledge of relevant healthcare regulations and compliance standards. Ability to lead and motivate a diverse team of healthcare professionals. Strong organizational and time management skills. Benefits: Competitive salary and performance-based bonuses. Paid malpractice insurance. Health and dental insurance. Continuing education opportunities. Paid time off and holidays. Supportive and collaborative work environment. If you are a dedicated chiropractic professional with strong leadership and management skills, and you are passionate about helping patients recover from personal injuries, we encourage you to apply for the Clinic Director position at Car Wreck Chiropractic. Join our team and make a difference in the lives of those we serve.
11/04/2024
Full time
About Us: Car Wreck Chiropractic is a thriving personal injury chiropractic clinic dedicated to providing high-quality healthcare services to patients who have suffered injuries due to accidents. We are committed to delivering effective chiropractic care, pain management, and rehabilitation services to help our patients recover and lead healthier lives. We are seeking a dynamic and experienced Clinic Director to lead our team and ensure the smooth and efficient operation of our clinic. Job Summary: As the Clinic Director at Car Wreck Chiropractic, you will play a pivotal role in overseeing the daily operations, managing staff, and maintaining a patient-centered environment. Your responsibilities will include strategic planning, staff management, financial oversight, and ensuring compliance with all relevant regulations. Key Responsibilities: Leadership and Management: Provide strong leadership and guidance to the clinic team, including chiropractors, medical assistants, administrative staff, and support personnel. Foster a positive and collaborative work environment, promoting teamwork and professional development. Develop and implement staff training and performance improvement programs. Patient Care and Satisfaction: Ensure that all patients receive the highest standard of care and customer service. Monitor patient feedback and address concerns or issues promptly to enhance patient satisfaction. Financial Management: Implement strategies to maximize clinic profitability and efficiency. Regulatory Compliance: Ensure that the clinic complies with all relevant laws, regulations, and licensing requirements. Stay updated on industry standards and best practices to maintain a safe and ethical environment. Strategic Planning: Develop and execute clinic growth strategies, including community outreach. Identify opportunities for expansion and improvement. Quality Assurance: Implement and monitor quality assurance and improvement processes to enhance patient outcomes. Foster a culture of continuous improvement in patient care and services. Qualifications: Doctor of Chiropractic (DC) degree and relevant state licensure. Proven experience in a managerial or leadership role within a chiropractic or medical setting. Strong knowledge of personal injury chiropractic care and relevant treatment methods. Excellent interpersonal, communication, and problem-solving skills. Proficiency in managing financial aspects of a clinic. A commitment to providing compassionate, patient-centered care. Knowledge of relevant healthcare regulations and compliance standards. Ability to lead and motivate a diverse team of healthcare professionals. Strong organizational and time management skills. Benefits: Competitive salary and performance-based bonuses. Paid malpractice insurance. Health and dental insurance. Continuing education opportunities. Paid time off and holidays. Supportive and collaborative work environment. If you are a dedicated chiropractic professional with strong leadership and management skills, and you are passionate about helping patients recover from personal injuries, we encourage you to apply for the Clinic Director position at Car Wreck Chiropractic. Join our team and make a difference in the lives of those we serve.