We are currently looking on behalf of one of our important clients for an IT Quality Assurance & CSV Manager (German Speaking). The role is a permanent position based in Solothurn Canton & comes with some home office allowance. Your Role: Carry out personnel, technical & people life cycle management of a IT QA & CSV team. Act as a key contact person & all-rounder in the field of IT Quality Assurance & Computer Systems Validation. Advise & support system owners, project managers or suppliers in the validation of computer systems according to internal & external GxP/GAMP specifications (eg in the field of production systems SW, SW development, MES or database systems). Independently prepare the necessary documentation & execution of tests. Support the continuous development of IT processes (eg further development of internal CSV processes or certification of IT service areas according to ISO 27001: Information Security). Act as a key contact person as a CSV expert for customers & audits. Review & approval CSV & system documentation. Your Skills: At least 5 years of relevant professional experience including experience in IT Quality Assurance, Computer Systems Validation & Computer Software Assurance. A sound knowledge of IT Security, GDPR & IT Systems & Infrastructure. Experienced with Q-Systems (eg EU: Annex 11/FDA: 21CFR Part 11). Ideally experienced in the Medical Technology Sector. A knowledge of important IT Standards & Methods (eg ISO27001, ISO 80002-2, ITIL) or ISO 13485:2016 QMS for Medical Devices. Your Profile: Completed relevant Scientific or Technical University Degree. Strong communication skills, assertive & highly quality-oriented. Fluent English & good German language skills (to at least B2 Level) are a mandatory requirement.
03/05/2024
Full time
We are currently looking on behalf of one of our important clients for an IT Quality Assurance & CSV Manager (German Speaking). The role is a permanent position based in Solothurn Canton & comes with some home office allowance. Your Role: Carry out personnel, technical & people life cycle management of a IT QA & CSV team. Act as a key contact person & all-rounder in the field of IT Quality Assurance & Computer Systems Validation. Advise & support system owners, project managers or suppliers in the validation of computer systems according to internal & external GxP/GAMP specifications (eg in the field of production systems SW, SW development, MES or database systems). Independently prepare the necessary documentation & execution of tests. Support the continuous development of IT processes (eg further development of internal CSV processes or certification of IT service areas according to ISO 27001: Information Security). Act as a key contact person as a CSV expert for customers & audits. Review & approval CSV & system documentation. Your Skills: At least 5 years of relevant professional experience including experience in IT Quality Assurance, Computer Systems Validation & Computer Software Assurance. A sound knowledge of IT Security, GDPR & IT Systems & Infrastructure. Experienced with Q-Systems (eg EU: Annex 11/FDA: 21CFR Part 11). Ideally experienced in the Medical Technology Sector. A knowledge of important IT Standards & Methods (eg ISO27001, ISO 80002-2, ITIL) or ISO 13485:2016 QMS for Medical Devices. Your Profile: Completed relevant Scientific or Technical University Degree. Strong communication skills, assertive & highly quality-oriented. Fluent English & good German language skills (to at least B2 Level) are a mandatory requirement.
Robert Half Technology are recruiting on a retained basis for an IT Support Engineer to join Safeguard Engineering Limited - a safety and environmental management consultancy, based in Bristol. This is a great opportunity to work for fast growing flexible business, and influence the development of its core IT systems as the company and its customer base grows. The Organisation Safeguard Engineering is a specialist Safety and Environmental Consultancy based in Bristol, with customers throughout the UK, but mainly in the South and South West of England. The team is primarily made up of ex Forces and MoD personnel, together with people who have a safety and environmental consultancy background. They formed the company in 2013 with the aim of providing a flexible and positive working environment for all employees, and with the aim of providing a service to their customers that is independent, expert, value for money and operated with integrity, openness and trust. The role Working closely with the IT Manager, the IT Support Engineer will be first port of call for any IT Support issues or requests, solving where appropriate and escalating where required. Building relationships with internal staff and upholding the reputation of IT within the organisation. Responsibilities: Act as first point of contact for all IT Support Issues and requests via phone, email, teams or in Diagnose and resolve technical hardware and software issues, including laptops, printers, M365 products and Operating systems. Escalate Problems to the IT Manager where applicable/required. Provide User training and assistance on various IT Systems and applications to ensure efficient and effective usage by staff members. Install, configure, and deploy computer hardware, peripherals, and software applications. Ensure compatibility, security, and proper functionality. Maintain and update records of IT Support activities and processes, including ticketing, known issue documentation, knowledge base articles and more. Assist with the management of the Microsoft 365 environment, including Intune, autopilot, Sharepoint and Exchange Create new users as required, provide set up and run Inductions where Communicate technical information effectively to non-technical users in a clear and understandable Keep users informed about the status of their IT Support requests To work in accordance with, and always implement, the companies Quality Management System (QMS) Assist the IT Manager and team with support tasks, IT Project rollouts and planning where required Qualifications and Experience: 2 years of experience on an IT Helpdesk or similar role Proficient in troubleshooting Windows OS Environments Knowledge of Microsoft 365 suite and administration Strong Customer Service and communication skills The ability to work effectively in a team, collaborate and share knowledge Desirable Experience/Knowledge: Experience with Unifi Access points Experience with Sophos Firewalls Experience with security products such as Threatlocker, SentinelOne and Defender for Endpoint Experience with managing Intune, EntraID and Microsoft Security products Full UK Driving license Salary/logistics: £25,000 - £29,000 basic salary DOE Company bonus scheme Work from the Bristol Office at least 3 days a week Occasional travel to satellite sites in the UK Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
02/05/2024
Full time
Robert Half Technology are recruiting on a retained basis for an IT Support Engineer to join Safeguard Engineering Limited - a safety and environmental management consultancy, based in Bristol. This is a great opportunity to work for fast growing flexible business, and influence the development of its core IT systems as the company and its customer base grows. The Organisation Safeguard Engineering is a specialist Safety and Environmental Consultancy based in Bristol, with customers throughout the UK, but mainly in the South and South West of England. The team is primarily made up of ex Forces and MoD personnel, together with people who have a safety and environmental consultancy background. They formed the company in 2013 with the aim of providing a flexible and positive working environment for all employees, and with the aim of providing a service to their customers that is independent, expert, value for money and operated with integrity, openness and trust. The role Working closely with the IT Manager, the IT Support Engineer will be first port of call for any IT Support issues or requests, solving where appropriate and escalating where required. Building relationships with internal staff and upholding the reputation of IT within the organisation. Responsibilities: Act as first point of contact for all IT Support Issues and requests via phone, email, teams or in Diagnose and resolve technical hardware and software issues, including laptops, printers, M365 products and Operating systems. Escalate Problems to the IT Manager where applicable/required. Provide User training and assistance on various IT Systems and applications to ensure efficient and effective usage by staff members. Install, configure, and deploy computer hardware, peripherals, and software applications. Ensure compatibility, security, and proper functionality. Maintain and update records of IT Support activities and processes, including ticketing, known issue documentation, knowledge base articles and more. Assist with the management of the Microsoft 365 environment, including Intune, autopilot, Sharepoint and Exchange Create new users as required, provide set up and run Inductions where Communicate technical information effectively to non-technical users in a clear and understandable Keep users informed about the status of their IT Support requests To work in accordance with, and always implement, the companies Quality Management System (QMS) Assist the IT Manager and team with support tasks, IT Project rollouts and planning where required Qualifications and Experience: 2 years of experience on an IT Helpdesk or similar role Proficient in troubleshooting Windows OS Environments Knowledge of Microsoft 365 suite and administration Strong Customer Service and communication skills The ability to work effectively in a team, collaborate and share knowledge Desirable Experience/Knowledge: Experience with Unifi Access points Experience with Sophos Firewalls Experience with security products such as Threatlocker, SentinelOne and Defender for Endpoint Experience with managing Intune, EntraID and Microsoft Security products Full UK Driving license Salary/logistics: £25,000 - £29,000 basic salary DOE Company bonus scheme Work from the Bristol Office at least 3 days a week Occasional travel to satellite sites in the UK Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
Overview Reporting to the Quality Manager, the Quality Engineer - Systems will be responsible for supporting the administration and co-ordination of all quality processes within the team in order to ensure compliance with the relevant standards. Responsibilities Plan and conduct internal audits in alignment with the appropriate standards, document findings and ensure improvement / corrective actions are implemented and effective. Support the Quality Manager with the administration of IR's, in addition to IR report generation and external auditors as required. Conduct supplier audits, document findings and ensure improvement / corrective actions are implemented and effective. Work with the Purchasing team and suppliers in order to support component issue resolution. Support with the administration and maintenance of the Quality Management System (QMS). Gather data and generate reports to support decision making within the team and wider business. Support the Quality Manager to ensure the ongoing compliance with the relevant quality, industry and regulatory standards. Identify the need for and support the implementation of continuous improvement initiatives across the business. Other duties as required. Essential Experience: Problem solving: Knowledge and experience of root cause analysis and corrective action, logical approach to resolution of issues. Data: Proven experience of collating, analysing, and presenting data. Engineering: Prior experience of working in a similar role within an engineering environment. Quality: Working in an ISO9001 or similar environment. IT Skills: Knowledge and experience of using Microsoft packages including Word, Excel, and Outlook. Desirable skills but not essential: Electronics Knowledge: Experience of working in a practical electronics environment. Auditing: Experience in conducting audits against ISO9001, processing audit documentation and improvement reports. Experience in administration and maintenance of the Quality Management System (QMS) Compliance: Acts with integrity and can work in accordance with regulation and compliance. Data Visualisation Software: Familiar with data visualisation software, such as Power BI or similar tools for date gathering and presentation. Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities. Please note: That no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job
25/04/2024
Full time
Overview Reporting to the Quality Manager, the Quality Engineer - Systems will be responsible for supporting the administration and co-ordination of all quality processes within the team in order to ensure compliance with the relevant standards. Responsibilities Plan and conduct internal audits in alignment with the appropriate standards, document findings and ensure improvement / corrective actions are implemented and effective. Support the Quality Manager with the administration of IR's, in addition to IR report generation and external auditors as required. Conduct supplier audits, document findings and ensure improvement / corrective actions are implemented and effective. Work with the Purchasing team and suppliers in order to support component issue resolution. Support with the administration and maintenance of the Quality Management System (QMS). Gather data and generate reports to support decision making within the team and wider business. Support the Quality Manager to ensure the ongoing compliance with the relevant quality, industry and regulatory standards. Identify the need for and support the implementation of continuous improvement initiatives across the business. Other duties as required. Essential Experience: Problem solving: Knowledge and experience of root cause analysis and corrective action, logical approach to resolution of issues. Data: Proven experience of collating, analysing, and presenting data. Engineering: Prior experience of working in a similar role within an engineering environment. Quality: Working in an ISO9001 or similar environment. IT Skills: Knowledge and experience of using Microsoft packages including Word, Excel, and Outlook. Desirable skills but not essential: Electronics Knowledge: Experience of working in a practical electronics environment. Auditing: Experience in conducting audits against ISO9001, processing audit documentation and improvement reports. Experience in administration and maintenance of the Quality Management System (QMS) Compliance: Acts with integrity and can work in accordance with regulation and compliance. Data Visualisation Software: Familiar with data visualisation software, such as Power BI or similar tools for date gathering and presentation. Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities. Please note: That no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job
Overview Reporting to the Quality Manager, the Quality Engineer - Systems will be responsible for supporting the administration and co-ordination of all quality processes within the team in order to ensure compliance with the relevant standards. Responsibilities Plan and conduct internal audits in alignment with the appropriate standards, document findings and ensure improvement / corrective actions are implemented and effective. Support the Quality Manager with the administration of IR's, in addition to IR report generation and external auditors as required. Conduct supplier audits, document findings and ensure improvement / corrective actions are implemented and effective. Work with the Purchasing team and suppliers in order to support component issue resolution. Support with the administration and maintenance of the Quality Management System (QMS). Gather data and generate reports to support decision making within the team and wider business. Support the Quality Manager to ensure the ongoing compliance with the relevant quality, industry and regulatory standards. Identify the need for and support the implementation of continuous improvement initiatives across the business. Other duties as required. Essential Experience: Problem solving: Knowledge and experience of root cause analysis and corrective action, logical approach to resolution of issues. Data: Proven experience of collating, analysing, and presenting data. Engineering: Prior experience of working in a similar role within an engineering environment. Quality: Working in an ISO9001 or similar environment. IT Skills: Knowledge and experience of using Microsoft packages including Word, Excel, and Outlook. Desirable skills but not essential: Electronics Knowledge: Experience of working in a practical electronics environment. Auditing: Experience in conducting audits against ISO9001, processing audit documentation and improvement reports. Experience in administration and maintenance of the Quality Management System (QMS) Compliance: Acts with integrity and can work in accordance with regulation and compliance. Data Visualisation Software: Familiar with data visualisation software, such as Power BI or similar tools for date gathering and presentation. Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities. Please note: That no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job
23/04/2024
Full time
Overview Reporting to the Quality Manager, the Quality Engineer - Systems will be responsible for supporting the administration and co-ordination of all quality processes within the team in order to ensure compliance with the relevant standards. Responsibilities Plan and conduct internal audits in alignment with the appropriate standards, document findings and ensure improvement / corrective actions are implemented and effective. Support the Quality Manager with the administration of IR's, in addition to IR report generation and external auditors as required. Conduct supplier audits, document findings and ensure improvement / corrective actions are implemented and effective. Work with the Purchasing team and suppliers in order to support component issue resolution. Support with the administration and maintenance of the Quality Management System (QMS). Gather data and generate reports to support decision making within the team and wider business. Support the Quality Manager to ensure the ongoing compliance with the relevant quality, industry and regulatory standards. Identify the need for and support the implementation of continuous improvement initiatives across the business. Other duties as required. Essential Experience: Problem solving: Knowledge and experience of root cause analysis and corrective action, logical approach to resolution of issues. Data: Proven experience of collating, analysing, and presenting data. Engineering: Prior experience of working in a similar role within an engineering environment. Quality: Working in an ISO9001 or similar environment. IT Skills: Knowledge and experience of using Microsoft packages including Word, Excel, and Outlook. Desirable skills but not essential: Electronics Knowledge: Experience of working in a practical electronics environment. Auditing: Experience in conducting audits against ISO9001, processing audit documentation and improvement reports. Experience in administration and maintenance of the Quality Management System (QMS) Compliance: Acts with integrity and can work in accordance with regulation and compliance. Data Visualisation Software: Familiar with data visualisation software, such as Power BI or similar tools for date gathering and presentation. Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities. Please note: That no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job